5330 IP and 5340 IP Phones User Guide

Mitel 5330/5340 IP Phones - User Guide

ABOUT YOUR PHONE

The Mitel

®

5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-class telephones that provide voice communication over an IP network. They both feature a large graphics display (160 x 320) and self-labeling keys. The 5330 IP Phone offers 24 programmable multi-function keys, and the 5340 IP Phone offers 48 programmable multi-function keys for onetouch feature access. Both phones provide ten fixed feature keys for convenient access to features such as Conferencing, Redial, and many customizable user settings as well as navigational keys to access various screens and application layers.

The 5330 and 5340 IP Phones support Mitel Call Control (MiNet) protocol and session initiated protocols (SIP). Both phones support the 5310 IP Conference Unit. The 5330/5340 phones are ideal for executives and managers, and can be used as an ACD Agent or Supervisor Phone, as well as a Teleworker Phone.

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The 5330 IP Phone

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Mitel 5330/5340 IP Phones – User Guide

Redial

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Messaging

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The 5340 IP Phone

Elements of Your Phone

Feature

Display

Ring/Message

Indicator

Volume, Speaker and

Mute Controls

Function

Provides a large, high-resolution viewing area that assists you in selecting and using phone features.

Flashes to signal an incoming call and to indicate a message waiting in your voice mailbox.

Provide the following audio control capability:

(UP) and (DOWN) provide volume control for the ringer, handset, and handsfree speakers.

(SPEAKER) enables and disables Handsfree mode.

(MUTE) enables Mute, which allows you to temporarily turn your phone's handset, headset or handsfree microphone off during a call.

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Mitel 5330/5340 IP Phones - User Guide

Feature Function

Fixed Function Keys Give you access to the following phone functions:

(SETTINGS) : provides access to menus for your phone's additional features.

(CANCEL) : ends a call when pressed during the call, and, when you are programming the phone, eliminates any input and returns to the previous menu level.

(REDIAL) : calls the last number dialed.

(HOLD) : places the current call on hold.

(TRANS/CONF) : initiates a call transfer or establishes a threeparty conference call.

(MESSAGE) : provides access to your voice mailbox and flashes to notify you of messages waiting in your voice mailbox. Note : The

Ring/Message indicator also flashes when messages are waiting.

Keypad Use to dial.

Navigation Page Keys Use to display additional pages of information. The 5330 has two page navigation keys: Back and Next. The 5340 has three page navigation keys: Back, Next, and Home.

Programmable Feature

Keys and Softkeys.

Provides 24 (on the 5330) and 48 (on the 5340) self-labeling keys that can be programmed as speed call keys, fixed function keys, applications, or line appearance keys, according to your communication needs On your home page, the bottom right feature key is always your Prime Line key on a 5340 IP Phone; and the bottom left feature key is always your

Prime Line key on the 5330 IP Phone. The top three keys are softkeys.

Handsfree Speaker Provides sound for Handsfree calls and background music.

Handset Use for handset calls. If you are in headset or handsfree mode, you do not need to use the handset.

Ring/Message Indicators

When indicator is … it means that …

Flashing rapidly Your phone is ringing

Flashing slowly

On

Off

A message or callback message is waiting at your phone

Your phone is ringing another phone

Your phone is idle, or you are on a call

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Mitel 5330/5340 IP Phones – User Guide

Tips For Your Comfort And Safety

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

Adjust the viewing angle

The stand built into your phone tilts to give you a better view of the keys.

To tilt your telephone for better viewing:

1. Turn the phone so that the front faces away from you.

2. Hold the base unit firmly and press the release tabs on the sides of the stand to detach the base unit.

3. Hinge the hooks of the base unit into the notches on the back of the phone and snap into place as follows: a) For a high-angle mount, hinge the two lower hooks into the bottom set of notches and snap the two upper hooks into the middle set of notches. b) For a low-angle mount, hinge the two lower hooks into the middle set of notches and snap the two upper hooks into the top set of notches.

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Mitel 5330/5340 IP Phones - User Guide

Using Your Default Phone Window And Keys

The 5340 and 5330 IP Phone default phone windows and keys are shown and described below.

The Phone window provides access to programmable keys and the main phone interface.

Getting Started with Your Phone

When you receive your phone, you need to program features and applications.

5330 and 5340 IP Phone Windows

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Mitel 5330/5340 IP Phones – User Guide

5330 and 5340 IP Phone Default Window and Keys

Feature Function

Softkeys Allow you to access specific call control features, which are context sensitive.

These are non-programmable feature keys that are specific to the application or state of the set. The 5330 provides three softkeys and the 5340 provides six softkeys.

Programmable Keys Launch specific call control features. Use the Settings application or a programmed Superkey to program these keys. The 5340 provides 16 programmable keys per page (a maximum of 47 programmable keys plus 1 prime line key). The 5330 provides 8 per page (a maximum of 23 programmable keys plus 1 prime line key). For instructions on programming the keys, see

Programming Features on Your Keys

.

Page Navigation Keys Display additional pages of information The 5330 has two page navigation keys:

Back and Next, while the 5340 has three page navigation keys: Back, Next, and

Home.

Status Line Displays time, date, and icons indicating feature states as follows:

Message Waiting ( ) - Indicates new voice mail.

Information Area

Footer

Headset ( ) - Indicates that the phone is in headset mode.

DND ( ) - Indicates DND (Do not disturb) mode.

Logged in as (

) - Indicates that a hot desk user is logged in.

Conference Unit (

) - Indicates that the Conference Unit is connected and turned on.

Provides prompts in most phone applications. Content changes based on the application.

Shows context and summary information based on information in the

Programmable Keys area, such as Page Indicators and numbers of items.

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