IPedge
UCedge Client
Prerequisites
Application Installation
The UCedge Application installation procedures are based on the assumption that the user already has an account set up by the System Administrator.
•
Cellular data plan and/or Wi-FI access
The UCedge app requires internet access to the host system – VIPedge,
IPedge or Strata CIX.
Note:
Mobile devices require a data plan with an option to enable Wi-Fi access for locations with poor cell network service
The application may be downloaded from Google Play or the iTunes™/Apple
App Store.
For Android: https://play.google.com/store/apps
For iPhone: http://www.apple.com/itunes/
Login
To get the UCedge application working on your phone, please obtain the following information from your System Administrator:
•
Your user ID for UCedge
•
Initial login password
•
UCedge server Domain Name – Example: ax20140918.VIPedge.com
•
SoftPhone Extension Number (if Softphone is used)
•
SoftPhone Password (if Softphone is used)
•
Voicemail DID call thru number
•
Voicemail Pilot DN
When you have obtained this information, follow the steps outlined below:
1.
Launch the UCedge client.
.
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2.
The main login screen displays (shown below).z
IPedge
UCedge Client
3.
Enter your user ID and password.
4.
Tap the Advanced Setup down arrow. The following screen displays.
5.
Enter the FQDN of the UCedge server.
VIPedge App Service UG 08/14
Figure 1 – App Login
6.
Tap Preferred Device and select SoftPhone or PBX phone. When PBX phone is selected, phone audio is provided on the desktop phone or other softphone, but not on this device.
Note:
Pairing is when the UCedge client will use your desktop telephone as your telephone device. For Pairing, use PBX phone as the Preferred device.
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UCedge Client
7.
If Softphone is selected, enter the IP Telephone / SoftPhone if programmed password. If your device is connected to Strata CIX, please enter the FQDN or IP address of MIPU card. Tap the Login icon. The following screen displays.
Note:
The orientation of the screen can change based on the device (tablet or smartphone) and the rotation of the screen (shown below).
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