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16.6 GENERAL TROUBLE SHOOTING CHART
!
WARNING
Disconnect all power to unit before servicing. Contactor may break only one side. Failure to shut off power can cause electrical shock resulting in personal injury or death.
SYMPTOM
Unit will not run
POSSIBLE CAUSE
• Power off or loose electrical connection
• Thermostat out of calibration-set too high
• Defective contactor
• Blown fuses / tripped breaker
• Transformer defective
• High pressure control open (if provided)
Outdoor fan runs, compressor • Run or start capacitor defective doesn’t • Start relay defective
• Loose connection
Insufficient cooling
Compressor short cycles
Registers sweat
• Compressor stuck, grounded or open motor winding, open internal overload.
• Low voltage condition
• Improperly sized unit
• Improper indoor airflow
• Incorrect refrigerant charge
• Air, non-condensibles or moisture in system
• Incorrect voltage
• Defective overload protector
• Refrigerant undercharge
• Low indoor airflow
High head-low vapor pressures • Restriction in liquid line, expansion device or filter drier
• Flowcheck piston size too small
• Incorrect capillary tubes
High head-high or normal vapor • Dirty outdoor coil pressure - Cooling mode • Refrigerant overcharge
• Outdoor fan not running
• Air or non-condensibles in system
Low head-high vapor pressures • Flowcheck piston size too large
• Defective Compressor valves
• Incorrect capillary tubes
Low vapor - cool compressor • Low indoor airflow iced indoor coil
• Operating below 65°F [18.3°C] outdoors
• Moisture in system
High vapor pressure
Fluctuating head & vapor pressures
• Excessive load
• Defective compressor
• TEV hunting
• Air or non-condensibles in system
Gurgle or pulsing noise at expansion device or liquid line
• Air or non-condensibles in system
REMEDY
• Check for correct voltage at contactor in condensing unit
• Reset
• Check for 24 volts at contactor coil - replace if contacts are open
• Replace fuses / reset breaker
• Check wiring-replace transformer
• Reset-also see high head pressure remedy-The high pressure control opens at 450 PSIG [3102 kPa]
• Replace
• Replace
• Check for correct voltage at compressor check & tighten all connections
• Wait at least 2 hours for overload to reset.
If still open, replace the compressor.
• Add start kit components
• Recalculate load
• Check - should be approximately 400 CFM [188.8 L/s] per ton.
• Charge per procedure attached to unit service panel
• Recover refrigerant, evacuate & recharge, add filter drier
• At compressor terminals, voltage must be ± 10% of nameplate marking when unit is operating.
• Replace - check for correct voltage
• Add refrigerant
• Increase speed of blower or reduce restriction - replace air filter
• Remove or replace defective component
• Change to correct size piston
• Change coil assembly
• Clean coil
• Correct system charge
• Repair or replace
• Recover refrigerant, evacuate & recharge
• Change to correct size piston
• Replace compressor
• Replace coil assembly
• Increase speed of blower or reduce restriction - replace air filter
• Add Low Ambient Kit
• Recover refrigerant - evacuate & recharge - add filter drier
• Recheck load calculation
• Replace
• Check TEV bulb clamp - check air distribution on coil - replace
TEV
• Recover refrigerant, evacuate & recharge
• Recover refrigerant, evacuate & recharge
26
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Table of contents
- 3 SAFETY INFORMATION
- 4 GENERAL INFORMATION
- 4 Checking Product Received
- 4 Applications
- 5 Dimensions
- 6 Electrical and Physical Data
- 6 LOCATING UNIT
- 6 Corrosive Environment
- 7 Heat Pump Location
- 7 Operational Issues
- 7 For Units With Space Limitations
- 8 Customer Satisfaction Issues
- 8 Unit Mounting
- 8 Factory-Preferred Tie-Down Method
- 10 REFRIGERANT CONNECTIONS
- 10 REPLACEMENT UNITS
- 10 INDOOR COIL
- 10 Location
- 11 INTERCONNECTING TUBING
- 11 Vapor & Liquid Lines
- 11 Maximum Length of Lines
- 11 Vertical Separation
- 11 Tubing Installation
- 12 Tubing Connections
- 12 Leak Testing
- 15 DEMAND DEFROST CONTROL
- 15 Defrost Initiation
- 15 Defrost Termination
- 15 Temperature Sensors
- 15 Test Mode
- 15 Trouble Shooting Demand Defrost Operation
- 16 High/Low Pressure Control Monitoring
- 16 Enhanced Feature Defrost Control Diagnostic Codes
- 16 EVACUATION PROCEDURE
- 17 10.0 START UP & PERFORMANCE
- 17 11.0 CHECKING AIRFLOW
- 17 12.0 CHECKING REFRIGERANT CHARGE
- 17 12.1 Charging By Liquid Pressure
- 18 12.2 Charging By Weight
- 18 12.3 Final Leak Testing
- 18 13.0 ELECTRICAL WIRING
- 18 13.1 Power Wiring
- 18 13.2 Grounding
- 19 13.3 Control Wiring
- 19 14.0 FIELD INSTALLED ACCESSORIES
- 19 14.1 Compressor Crankcase Heat
- 20 14.2 Low Ambient Control
- 20 14.3 High Pressure Control
- 20 14.4 Heat Pump Thermostat Warning Light Kit RXPX-D
- 20 15.0 SERVICE
- 20 15.1 Single Pole Compressor Contactor
- 21 16.0 TROUBLESHOOTING
- 21 16.1 Electrical Checks Flow Chart
- 22 16.2 Cooling Mechanical Checks Flow Chart
- 23 16.3 Heating Mechanical Checks Flow Chart
- 24 16.4 Defrost Mechanical Checks Flow Chart
- 25 16.5 Subcooling Calculation
- 26 16.6 General Troubleshooting Chart
- 27 16.7 Service Analyzer Chart
- 32 17.0 WIRING DIAGRAMS
- 32 17.1 Enhanced Defrost Control - PSC Motor
- 33 17.2 Enhanced Defrost Control - ECM Motor