3 FreeFlow Accxes Client Tools and Account Management Tool. Xerox Wide Format 6622 Solution, Xerox 6604/6605, 6204 Wide Format, 6604/6605 Wide Format, 6279

FreeFlow Accxes Client

Tools and Account

Management Tool

3

This chapter describes the installation of the FreeFlow Accxes Client Tools and the

FreeFlow Account Management Tool products.

• The FreeFlow ACT and the AMT software are installed during the same installation process.

• The installation can be done from the Accxes Client Tools and Account Management

Tool CD, or from the www.xerox.com website.

• Go to the latest copy of the Xerox FreeFlow Accxes Print Server Customer Release

Notes for your product to see additional descriptive information of the ACT and AMT features beyond what is in this chapter. The Xerox FreeFlow Accxes Print Server

Customer Release Notes can be found on the Accxes Client Tools and Account

Management Tool CD.

Overview of ACT

The ACT application runs on a Windows Client, MacOS X, Solaris or GNU/Linux workstation.

ACT enables users to:

• Send print jobs from their client

• Retrieve scanned files from over the network

• Save images

• Create document sets from single documents

• View the printer queue from your client

• Cancel submitted jobs

• View Scan Directory

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• Temporarily change printer settings

NOTE

Selections made in the Client Tools temporarily override the default settings of the

FreeFlow Accxes Wide Format printers.

Each Client Tool is on a separate tab:

• Document Submit

• Printer Queue

• Accounting (Legacy)

• Document Retrieve

• Device Manager

NOTE

The Accounting tab listed above is functional only for software version up to 6.2.

Beyond 6.2 the function was replaced by an external client, such as the FreeFlow

Accxes Account Management Tool.

NOTE

After the installation is complete, go to the Overview and Quick Start Help files to get started using the software.

Overview of the Account Management

Tool

The AMT application is designed to:

• Retrieve job accounting data from multiple printers that use FreeFlow Accxes firmware

(version 6.2 or greater).

• The AMT Administrator can submit an AMT command to each printer to retrieve a copy of the media usage data and scanner usage data-located in the job log file on the printer’s controller.

• Identify the data retrieved by Printer ID, Account ID and User ID.

• The AMT then sends a command to each printer to purge the original data.

CAUTION

The AMT software should be loaded on only one workstation that is password protected.

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Prerequisite to the Installation of the

Account Management Tool

Before installing the software, you should make sure that you are using the TCP/IP protocol at your workstation (WindowsXP/Vista, MacOS X, GNU/Linux and Solaris).

Check the protocols are enabled as follows:

1. Select [My Computer > My Network Places].

NOTE

On Windows 7 it is, [Start > Control Panel > View Network Status and tasks >

Local area connection > Properties]

NOTE

On Vista it is, [Start > Settings > Network Connections].

2. Select [Properties].

3. Right-click [Local Area Connection].

4. Select [Properties].

5. Ensure Internet Protocol (TCP/IP) is checked.

Configure Your Printer Network

Connections

At either the printer User Interface (UI), or on the Web Printer Management Tool, check that the NetMask, IP address and Gateway settings are correct. These are needed so that your workstation is able to communicate with your FreeFlow Accxes compliant scanner and printer.

On the Web Printer Management Tool

Select Configuration > Network.

On the 6204 Printer User Interface

1. Select Menu > Setup > Network Settings > TCP/IP.

2. Enter the IP Address, Subnet Mask, and Gateway, and select Save.

On the 6279, 6604/6605, and 6622 Printer User Interface

From the Services menu, select Machine Info > Administration > Network Setup.

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On the 7142 Operator Panel

Select the menu key followed by the BACK or NEXT keys to the Network Setup option.

Prerequisite to the Installation of the

ACT and AMT

A clean installation using the Control Panel Add or Remove Programs function is required for these software products.

NOTE

The XES Preferences folder was created while the ACT and AMT applications were in use. The uninstaller for ACT and AMT does not remove this folder automatically.

This is not necessary if you are performing a reinstallation of your software, but if you are not going to run the software on a system anymore or if you are deleting the preferences and scanned images to save space, delete the XES Preferences directory.

The following table describes the location of the XES Preferences directory by platform, if ACT and AMT were previously installed.

Table 3-1 Location of XES Preferences Directory

Type of Platform

Windows 7

Windows 2003/XP

Sun Solaris

Mac OS X

GNU/Linux

Windows 2008/Vista

Location of XES Preferences Directory

C:\USERS\<username>\XES\ACT

C:\Documents andSettings\<username>\.XES\ACT

<home directory>/.XES/ACT

<home directory>/.XES/ACT

<home directory>/.XES/ACT

C:\USERS\<username>\XES\ACT

Removal of the directory results in the loss of all ACT user device settings.

CAUTION

It is important to do a manual backup of the AMT database files on a regular basis.

If you accidentally corrupt or delete the saved files, they cannot be recovered. The files you back up need to be copied back into the AMT database folder if required.

Uninstalling the AMT software does not delete the saved database files. Files, images, data, user preferences, etc., created by the user or application are not deleted accidentally.

Refer to the Xerox FreeFlow Accxes Print Server Customer Release Notes on www.xerox.com for the Vista location of database files.

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The AMT backup files for MS Windows and Sun Solaris are:

• Accxesjadb.backup

• Accxesjadb.data

• Accxesjadb.script

• Accxesjadb.properties

Table 3-2 Location of Database files

Type of Platform

MS Windows

Sun Solaris 10

Mac OS X

Vista

Location of Database Files

C:\Program Files\Accxes

<install directory during installation>\AccXES\AMT database

Mac OS X /Applications/AccXES/AMTDatabase

C:/users/<user name>/AppData/Local/VirtualStore/Program

Files/AccXES/AMTdatabase

C:/Program Files/AccXES/AMTdatabase Windows Server 2008/Server

2003/XP/7

Windows 64bit C:\Program Files (x86)\AccXES\

Uninstalling the ACT and AMT Software

Both the ACT and AMT products are uninstalled at the same time.

Close all ACT and AMT software programs before performing an uninstall.

NOTE

Always run the uninstaller from outside the install directories to prevent loss of data files and damage to directory functions.

NOTE

The uninstaller deletes the current working directory, the Accxes Client Tools, and the Account Management Tool software from your client.

In the following instructions, variable data that depends on your particular platform is lower case and enclosed in brackets, such as <cd-rom mount point> for CD-ROM installation instructions.

Uninstall from a Windows System

1. Select Start > Settings > Control Panel > Add/Remove Programs.

2. In the software list, select Accxes. Click Add/Remove Programs.

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• On Windows 7 it is, Start > Control Panel > Uninstall a program

• On Windows 2008/Vista it is, Programs and Features.

The InstallAnywhere Uninstaller screen displays.

3. Select Uninstall.

4. An Uninstall Complete message displays when uninstall is complete. Select Exit.

5. If desired, delete the XES/ACT folder. Be advised that you will lose all settings.

On Windows 2003 the location of the XES Preferences Directory is

C:\Documents and Settings\<username>\.XES\ACT

On Windows 7, 2008/Vista the location of the XES Preferences Directory is

C:\Users\<username>\XES\ACT

Uninstall from Sun Solaris

If you run the Uninstall_Accxes program within the Accxes/UninstallerData directory on your Sun Solaris, the current Accxes work directory and the subdirectory may get deleted.

To uninstall the software:

1. In a command (shell) window, execute the following command:

cd <application install directory>/UninstallerData/ where <application install directory>

This is the directory in which you originally placed the ACT application.

2. Then type the command:

./Uninstall_Accxes

This launches the uninstaller.

3. If desired, delete the XES/ACT folder. Be advised that you will lose all settings.

On Sun Solaris the location of the XES Preferences Directory is

<home directory>/.XES/ACT

Uninstall from GNU/Linux

To uninstall the software:

1. In a command (shell) window, execute the following command:

cd <application install directory>/UninstallerData/ where <application install directory>

This is the directory in which you originally placed the ACT application.

2. Then type the command:

./Uninstall_Accxes

3. If desired, delete the XES/ACT folder. Be advised that you will lose all settings.

On GNU/Linux, the location of the XES Preferences Directory is

<home directory>/.XES/ACT

Uninstall from a Mac OS X

The directory in which Install Anywhere originally placed the Java application is

<application install directory>.

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NOTE

These commands may differ from those shown below, depending on the version of

Mac OS X being used.

Uninstalling the Client Tools Software on the Graphical User Interface on Mac OS X

These are general instructions to use when uninstalling from the Graphical User Interface.

Navigate from the hard drive.

1. Select the Applications folder.

2. Select the Accxes folder.

3. Select UninstallerData.

4. Double-click Uninstall_Accxes.

5. Select the Uninstall button.

6. Select Done.

About Installing ACT and AMT on

Windows 2003

The Accxes Client Tools and the Account Management Tool are installed together and both use the ACT/AMT Installer.

The ACT/AMT Installer software can be found either on the Xerox website at www.xerox.com or on the Accxes Client Tools and Account Management Tool CD. These two sources also include Xerox FreeFlow Accxes Print Server Customer Release Notes, which describe the new ACT and AMT features.

After the installation is complete, go to the Overview and Quick Start Help files to get started using the software. The first process is written for the Microsoft Windows 2003

Server.

Installing ACT and AMT on Windows 2003 Operating System

Ensure you have uninstalled any present version of the ACT and AMT software.

NOTE

The AMT software should be loaded on a client that is password protected against anyone but the AMT manager.

Installing ACT and AMT on Windows from CD-ROM

The following instructions should be used for Microsoft Windows 2003 Server:

1. Insert the Accxes Client Tools and Account Management Tool CD into your CD-ROM drive.

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2. Select setup.exe to begin the installation. The Install Anywhere software automatically loads.

3. On the Client Tools screen, select your language. Click OK.

4. If you wish to install the Accxes Client Tools only, click Next. The password

AMTPASSWORD is only needed to proceed with the installation of ACT and AMT.

5. Read the Introduction, License Agreement, and Information screens, clicking Next to get to the next screen.

6. On the Choose Install Folder screen, click the Choose button to select where you want the software installed. The default is

C:\Program Files\Accxes

.

7. Click Next.On the Choose Shortcut Location screen, select On the Desktop, if you want a Client Tools shortcut to show on your desktop. Otherwise, each time you want to use the software you need to select Start > Program Files

> Accxes > Accxes Tools.

8. Click Next.

9. On the Choose Install Set screen, select the Accxes Client Tools button to install just the Client Tools, or select the Accxes Client Tools and Account Management Tool button to install both items of software.

10. Click Next.

11. On the Install Complete screen, click Done.

Installing ACT and AMT on Windows from the Internet

Ensure you have uninstalled any present version of the ACT and AMT software.

NOTE

The AMT software should be loaded on a workstation that is password protected against anyone but the AMT manager.

Download the Client Tools Software from the Xerox Website

The following instructions should be used for Microsoft Windows 2003 Server:

1. Launch www.xerox.com in your browser.

2. Select the Support and Drivers link.

3. Go to the Wide Format section.

4. Fill in the three fields shown to get your desired product: a) Choose Wide Format for Product Type.

b) Select the specific series of products, for example, 6000, for Product Family.

c) Select the Drivers and Download link for the specific Xerox Print Model to which you are printing.

5. Under your type of printer, select the Drivers and Downloads link.

6. Select your Operating System and Language. Press the Go button.

7. In the Utilities and Applications section, click the

Accxes Client Tools (ACT) and Accxes Account Management Tool (AMT) hyperlink.

8. Select the Open or Save button to start the .zip file download. Be patient, as this may take a while to download.

9. Double-click the file to start the installation software.

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• Mac OS X users, double-click the download.zip file and extract the files.

• Windows users, double-click the install.exe file.

10. Follow the instructions on the screens, as explained in the Installing ACT and AMT on Windows from CD-ROM section.

Installing ACT and AMT on Sun Solaris

Systems

The following installation procedure is for the Sun Solaris 10 based environment.

NOTE

If you are using Solaris, you need to download the patches from KJVM 1.4.2.06 for your version of Solaris from the Internet.

Installing ACT and AMT Sun Solaris from CD-ROM

In all cases, <cd-rom mount point> is the directory where the CD-ROM is mounted.

1. Insert the Accxes Client Tools and Account Management Tool CD into your CD-ROM drive.

2. In a command window, type the following:

cd /<cd-rom mount point>Accxes Tools

15.0/InstData/Solaris/VM

hit enter key.

3. Type

sh ./install.bin

The Install Anywhere software loads.

4. Follow the directions on the screens.

5. On the Choose Shortcut Location screen, select where you want the shortcut to be located. On Sun Solaris, it cannot be located on the desktop.

6. Click Next.

7. On the Choose Install Set screen, select the FreeFlow Accxes Client Tools button. If you install ACT only, a password is not required. If you install both ACT and AMT, you need to enter the password AMTPASSWORD.

8. Select the Next button.

9. Remove the CD.

NOTE

ACT does not support a parallel port on Solaris; therefore it is not listed on the

Device Manager tab. When running the ACT under Solaris 10, use the arrow keys on the numeric keypad instead of the separate arrow keys on the keyboard.

Installing ACT and AMT Sun Solaris Using a Browser

In all cases <cd-rom mount point> is the directory where the CD-ROM is mounted.

1. Insert the Accxes Client Tools and Account Management Tool CD into your CD-ROM drive.

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2. In a web browser, type the following:

cd /<cd-rom mount point>/Accxes Tools

15.0/install.htm

3. Follow the instructions on the web page. If you install ACT only, a password is not required. If you install both ACT and AMT, you need to enter the password

AMTPASSWORD.

Installing ACT and AMT on a GNU/Linux

System

Ensure you have uninstalled any previous version of the ACT and AMT software.

NOTE

The AMT software should be loaded on a workstation that is password protected against anyone but the AMT manager. There should be no other applications loaded on this workstation either.

Installing ACT and AMT on GNU/Linux from CD-ROM

The following instructions should be used for GNU/Linux systems. In all cases <cd-rom mount point> is the directory where the CD-ROM is mounted.

1. Insert the Accxes Client Tools and Account Management Tool CD into your CD-ROM drive.

2. In a command window, type the following:

cd /<cd-rom mount point>/InstData/Linux/VM

hit enter key.

3. Type

sh ./install.bin

NOTE

If you wish to install the Accxes Client Tools only, a password is not required.

The password AMTPASSWORD is only needed to proceed with the installation of ACT and AMT.

Installing ACT and AMT on GNU/Linux From a Browser

In all cases <cd-rom mount point> is the directory where the CD-ROM is mounted.

1. Insert the Accxes Client Tools and Account Management Tool CD into your CD-ROM drive.

2. In a web browser, type the following:

cd /<cd-rom mount point>/install.htm

Install.htm launches the web browser.

3. Follow the instructions on the web page.

NOTE

If you wish to install the Accxes Client Tools only, a password is not required.

The password AMTPASSWORD is only needed to proceed with the installation of ACT and AMT.

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Installing ACT and AMT on Mac OS X from CD-ROM

NOTE

These commands may differ from that shown below depending on the version of Mac OS X being used.

1. Insert the Accxes Client Tools and Account Management Tool CD into your CD-ROM drive.

2. Copy the setup.zip file from the top level of the install CD.

3. Paste the setup.zip file on your desktop.

4. Double-click the zip file.

5. After the archive is expanded, double-click Install.

NOTE

If you wish to install the Accxes Client Tools only, a password is not required.

The password AMTPASSWORD is only needed to proceed with the installation of ACT and AMT.

Installing ACT and AMT on Mac OS X using a Browser

In all cases <cd-rom mount point> is the directory where the CD-ROM is mounted.

1. Insert the Accxes Client Tools and Account Management Tool CD into your CD-ROM drive.

2. In a web browser, type the following:

cd \<cd-rom mount point>/install.htm

Install.htm launches the web browser.

NOTE

For Safari: Go to File > Open

3. Follow the instructions on the web page.

NOTE

If you wish to install the Accxes Client Tools only, a password is not required.

The password AMTPASSWORD is only needed to proceed with the installation of ACT and AMT.

Device Manager Setup in ACT

The Device Manager tab is where you specify your network connection and select the printer/scanner you are accessing while using the FreeFlow Accxes Client Tools.

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When FreeFlow Accxes Client Tools software is first installed, the software attempts to update the Printer Identification information for all of the network devices listed on the

Device Manager tab.

Adding a Network Printer or Scanner Device

1. Launch the Accxes Client Tools and select the Device Manager tab.

2. Select the Create a New Device icon.

The Network box at the bottom of the Device Manager tab can now be accessed to fill in the device information.

3. Enter the Device Name and IP Address.

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4. Select the Accept the Device Parameters icon in the toolbar.

The software gets the Printer Identification information and displays it under the

Printer Information section of the screen.

5. Click the Default Printer and Default Scanner columns to indicate the devices connected to your workstation.

NOTE

The Document Submitand Printer Queue tabs use this default setting when communicating with your printer.

The Accxess to Client Communications checkbox setting allows ACT to ask the printer information about its status.

Refer to online Help for more details on using the Accxes Client Tools.

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