Amana Refrigerator Repair Manual

Before Calling For Service

Refrigerator does not operate.

• Confirm showroom switch is in run position.

• Confirm power switch is on.

• Check fuse or circuit breaker.

• Wait 40 minutes to see if refrigerator restarts. If

lights work but fans and compressor are not operating, refrigerator may be in defrost cycle.

Refrigerator still won’t operate.

• Turn off power switch. Transfer food to another unit

or place dry ice in freezer section to preserve food.

Warranty does not cover food loss. Check warranty certificate for specific coverage.

• Call 1-800-628-5782 inside U.S.A. and

1-319-622-5511 outside U.S.A. to locate an

authorized Amana technician.

Food temperature appears too warm.

• See above sections.

• Allow time for recently added warm food to reach refrigerator or freezer temperature.

• Check gaskets for proper seal.

• Adjust refrigerator and/or freezer setting.

Chill Zone temperature is too warm.

• Slide control to colder setting.

• Adjust freezer control to colder setting.

Food temperature is too cold.

• Adjust refrigerator control.

• Adjust freezer to warmer setting. Allow several hours for temperature to adjust.

Refrigerator runs too frequently.

• It may be normal to maintain constant temperature.

• Doors may have been opened frequently or for an extended period of time.

• Allow time for recently added warm food to reach refrigerator or freezer temperature.

• Adjust freezer setting.

• Check gaskets for proper seal.

Water droplets form on inside of refrigerator.

• It is normal during high humidity periods or if doors have been opened frequently.

Water droplets form on outside of refrigerator.

• Check door gaskets for proper seal.

Crispers or Chef’s Pantry

™

does not close freely.

• Check for a package which may prevent drawer from closing properly.

• Confirm drawer is in proper position.

• Clean drawer channels with warm, soapy water.

Rinse and dry thoroughly.

• Apply a thin layer of petroleum jelly to drawer channels.

• Confirm refrigerator is level.

Refrigerator has an odor.

• See “Odor Removal” instructions in “Care and

Cleaning” section.

Refrigerator or ice maker make unfamiliar sounds or seems too loud.

• It may be normal. See “Normal Operating Sounds” section.

Ice maker is not producing ice.

• Confirm ice maker arm is down.

• Confirm household water supply is reaching water valve.

• Confirm ice maker wiring harness is completely inserted into proper holes.

• Check for kinks in tubing. Remove kinks or replace tubing.

• Check electrical connections to water valve coil.

• Confirm freezer section is operating at proper temperature.

• Water filter cartridge may need to be replaced.

Ice cubes have an odor.

• See “Odor Removal” instructions in “Care and

Cleaning” section.

• Discard ice and clean ice bucket more frequently. Ice cubes are porous and absorb odors from other items stored in freezer.

• Water filter cartridge may need replaced.

Ice cubes stick together or “shrink”.

• Empty ice bucket more frequently. If used infrequently, ice cubes may stick together or shrink.

Ice forms in inlet tube to ice maker.

• Check water pressure. Low water pressure will cause valve to leak. Self-piercing valves cause low water pressure. Amana recommends using a

saddle valve. Contact 1-800-843-0304 or an

Amana dealer for availability. Do not use selfpiercing valve. Amana is not responsible for property damage due to improper installation or water connection.

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