HP StoreEasy 1000 Storage Administrator Guide

For software-related components and issues, online help or user guide documentation may offer troubleshooting assistance. Known issues, workarounds and service releases are addressed in this guide or the release notes.

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Customer notices—Address informational topics about the HP StoreEasy 1000 Storage.

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Customer advisories—Address know issues and solutions or workarounds.

NOTE: You must register for Subscriber's Choice to receive customer advisories and notices. See

“Subscription service” (page 126)

for more information.

Autonomy LiveVault

To use Autonmony LiveVault, which enables data protection in the cloud, see the following website: http://www.autonomy.com/storeeasy

Microsoft Systems Center Operations Manager

Microsoft Systems Center Operations Manager (SCOM) provides comprehensive monitoring, performance management, and analysis tools to maintain Windows OS and application platforms.

This solution allows you to monitor Microsoft Windows environments and HP storage products through a common OpsMgr console. To download HP management packs for Microsoft System

Center Operations Manager, including installation, configuration, and usage documentation, visit the HP Management Packs for Microsoft Systems Center site at: www.hp.com/go/storageworks/scom2007

Removing and replacing hardware components

For information on removing and replacing a hardware component, follow the component removal and replacement instructions in the appropriate ProLiant user guide.

The following list identifies the ProLiant model for each HP StoreEasy 1000 Storage product:

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1450—HP ProLiant DL160 Gen9 server

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1650—HP ProLiant DL380 Gen9 server

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1850—HP ProLiant DL380 Gen9 server

The ProLiant documentation is available at http://www.hp.com/go/proliantgen9/docs .

NOTE: After replacing the system board, you must ensure that the correct product name is installed on the replacement part. The correct product name is important for applications such as System

Insight Manager and Insight Remote Support. To install the correct product name, browse to the

C:\hpnas\components\support\naming folder. Locate and run the Smart Component that applies to your system. After running the Smart Component, you must shut down and then restart your system for the changes to take effect. If you run the incorrect Smart Component, the product name will be set incorrectly, but it will not affect your system in any other way.

120 Troubleshooting, servicing, and maintenance