- Computers & electronics
- Computer components
- System components
- Server/workstation motherboards
- User manual
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Chapter 4 Diagnostics
System Configuration Updated
Update DMI Information
Warning! PCI device has failed to initialize (Bus: xx Dev: yy Fun: zz )
Floppy disk(s) fail (80)
Floppy disk(s) fail (40)
This is not an error. It indicates that the system configuration has been updated. This message normally appears when a new device has been added to the server.
No corrective action needed.
This is not an error. It indicates that the Desktop
Management Interface (DMI) information has been updated. No corrective action needed.
The BIOS has insufficient shadow RAM for PCI option
ROM initialization. Contact your HP Customer Support provider.
The BIOS is unable to reset the floppy subsystem.
1. Try using another known good floppy.
2. If the error persists, contact your HP Customer Support provider.
Floppy type mismatch.
1. Make sure you are using the correct type of floppy disk.
2. If the problem persists, contact your HP Customer
Support provider.
Clearing the CMOS and Passwords
You may need to clear the BIOS configuration (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be unreadable.
1. Power down the server.
Chapter 1‚ Controls and Indicators
2. Disconnect the power cord and any external cables connected to the server.
If necessary, label each one to expedite re-assembly.
3. Remove the left side cover.
4. To clear the CMOS memory, set configuration switch 4 to the ON position.
To clear passwords, set configuration switch 3 to the ON position.
and
5. Replace the left side cover and reconnect only the power cord.
6. Power up the server.
A message indicates that the configuration has been cleared.
7. Power down the server and disconnect the power cord.
8. Remove the left side cover.
9. Set the CMOS/Password switch to the OFF position to retain the configuration.
10. Replace the left side cover and reconnect the power cord and all data cables.
11. Power up the server.
57
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Table of contents
- 7 1 Controls and Indicators
- 7 Front Panel
- 8 Additional Controls and Indicators
- 9 Rear Panel
- 10 Applying Power to the hp server
- 10 Connecting the Power Cords
- 11 Powering-Up the Server
- 11 Powering-Down the Server
- 11 Connecting Power to Multiple-Server Configurations
- 11 Sleep States (ACPI)
- 13 2 External Connectors
- 13 Mini-DIN (PS/2) Connectors
- 14 Serial Port Connector
- 15 Parallel Port Connector
- 16 USB Connector
- 16 Standard LAN Connector
- 17 Standard Video Connector
- 18 3 Installing and Configuring
- 18 Opening and Closing the hp server
- 18 Removing the Left Side Cover
- 19 Replacing the Left Side Cover
- 20 Removing the Upper Bezel
- 21 Replacing the Upper Bezel
- 22 Mass Storage
- 23 Mass Storage Guidelines
- 24 Boot Priority
- 25 Mass Storage Devices
- 26 Tools Required
- 26 Installing a Second Hard Disk Drive (Drive Cage Mounted)
- 28 Installing a Third Hard Disk Drive (Tray Mounted)
- 30 Installing an Optional CD-ROM or DVD Drive
- 31 Installing an Optional Backup Tape Drive
- 33 Memory Modules
- 33 Tools Required
- 34 Memory Installation Guidelines
- 34 Installing Additional DIMMs
- 37 Removing DIMMs
- 37 Processor
- 37 Tools Required
- 37 Removing the Heat Sink and Cooling Fan
- 38 Removing the Processor
- 39 Replacing the Processor
- 40 Replacing the Heat Sink and Cooling Fan
- 41 Accessory Boards
- 42 Tested PCI Boards
- 42 Tools Required
- 42 Guidelines
- 42 IRQ Settings
- 42 Boot Priority
- 43 Installing an Accessory Board
- 47 Removing Accessory Boards
- 47 Connecting Peripheral Devices
- 48 Monitor, Keyboard, Mouse, and LAN
- 49 Configuring the hp server tc
- 50 hp 2120 Startup CD-ROM
- 50 Accessing the hp tc2120 Startup CD-ROM
- 50 Contents of the hp tc2120 Startup CD-ROM
- 50 NOS Installation
- 50 Diagnostics for Windows
- 51 Documentation
- 51 BIOS Setup Utility
- 51 Accessing the Setup Utility
- 51 Viewing the Summary Configuration Screen
- 51 Menu Bar
- 53 Using the Setup Screens
- 54 Changing the System Date and Time
- 54 Setting Boot Passwords
- 55 Setting Hardware Security Options
- 55 SCSI Configuration Utility
- 57 System Board Jumper/Dip Switch Settings
- 58 Changing Jumper/Dip Switch Settings after Processor Upgrade
- 59 Wake On LAN (WOL) Support
- 60 4 Diagnostics
- 60 Power-On Self Test (POST)
- 61 POST Error Messages
- 63 Clearing the CMOS and Passwords
- 64 hp server Diagnostics for Windows Utility
- 65 Diagnostics for Windows Features
- 65 About Error Messages
- 66 5 Error Messages
- 66 Power-On Self Test (POST) Error Messages
- 66 Chassis Intrusion Error Message
- 67 Beep Codes
- 68 6 Troubleshooting
- 69 Preventive Maintenance Procedures
- 69 Troubleshooting Checklist
- 69 Server Does Not Power On
- 70 Server Powers On, but Fails POST
- 70 Server Passes POST, but Does Not Function
- 71 BIOS Recovery
- 71 BIOS Reset
- 71 BIOS Update
- 72 BIOS Recovery
- 73 Resetting a Lost Password
- 73 General Server Problems
- 73 “Operating system not found” message appears
- 73 Server stops working (hangs)
- 74 Power Problems
- 74 Video/Monitor Problems
- 75 Configuration Problems
- 76 Printer/Datacomm Problems
- 77 Keyboard and Mouse Problems
- 78 Flexible Disk Drive Problems
- 79 CD-ROM Problems
- 80 SCSI Problems
- 81 IDE Problems
- 82 Processor Problems
- 83 Memory Problems
- 83 Embedded Network Interface Card Problems
- 84 Network Interface Card (Installed) Problems
- 84 Installation Problems
- 86 7 Replacing Parts
- 86 Safety Information
- 86 Service Tools Required
- 87 Mass Storage Devices
- 87 Removing the Flexible Disk Drive
- 88 Replacing the Flexible Disk Drive
- 89 Replacing the CD-ROM
- 90 Removing a Backup Tape Drive
- 91 Replacing a Backup Tape Drive
- 91 Removing a Hard Disk Drive (Tray Mounted)
- 92 Replacing a Hard Disk Drive (Tray Mounted)
- 93 Removing a Hard Disk Drive (Drive Cage Mounted)
- 94 Replacing a Hard Disk Drive (Drive Cage Mounted)
- 95 DIMMs
- 95 Removing DIMMs
- 96 Replacing DIMMs
- 97 Processor
- 98 Removing the Heat Sink and Cooling Fan
- 98 Removing the Processor
- 99 Replacing the Processor
- 100 Replacing the Heat Sink and Cooling Fan
- 101 Accessory Boards
- 102 Removing Accessory Boards
- 103 Replacing Accessory Boards
- 105 Power Supply
- 105 Removing the Power Supply
- 106 Replacing the Power Supply
- 106 Battery
- 106 Removing the Battery
- 107 Replacing the Battery
- 108 Chassis Fan
- 108 Removing the Chassis Fan
- 109 Replacing the Chassis Fan
- 110 System Board
- 110 Removing the System Board
- 111 Replacing the System Board
- 112 8 Parts Identification
- 112 Exploded View – Covers and Bezels
- 113 Exploded View – Mass Storage Devices
- 114 Exploded View – Chassis Fan, Power Supply, and System Board
- 115 Exploded View – System Board Components
- 116 Replaceable Parts List
- 118 Cables and Part Numbers
- 118 Keyboards
- 118 Power Cords
- 119 9 Specifications
- 119 Environmental
- 119 Weight and Dimensions
- 120 Power Supply Specifications
- 120 Hardware Specifications
- 121 System Board Layout