Problems and remedies. Sony LBT-XGR66, LBT-XGR88, LBT-XGR600

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Troubleshooting

Problems and remedies

Should you encounter a problem with your system, do the following:

1

Make sure the power cord and speaker cords are correctly and firmly connected.

2

Find your problem in the troubleshooting checklist below and take the indicated corrective action.

If the problem persists after doing all of the above, consult your nearest Sony dealer.

When the ?/1 indicator flashes

Immediately unplug the power cord and check the following items.

• Is the voltage selector set to the correct voltage?

Check the voltage for your region, then make sure the voltage selector is set correctly.

• Are the + and – speaker cords short-circuited?

• Are you using only the prescribed speakers?

• Is anything blocking the ventilation holes on the rear of the system?

After checking the above items and fixing any problems, connect the power cord again and turn on the system. If the indicator still flashes, or if the cause of the problem cannot be found even after checking all the above items, consult your nearest Sony dealer.

General

The display starts flashing as soon as you plug in the power cord even though you have not turned on the system (see step 5 of

“Hooking up the system” (page 6)).

• Press DISPLAY twice while the system is off. The demonstration disappears.

“– –:– –” appears in the display.

• A power interruption has occurred. Set the clock

(page 7) and timer settings (pages 20 and 21)

again.

The clock setting/radio presetting/timer is canceled.

• Redo the following:

–“Setting the clock” (page 7)

–“Presetting radio stations” (page 11)

–“Waking up to music” (page 19)

–“Timer recording radio programs” (page 20)

There is no sound.

• Turn VOLUME control clockwise or press

VOL + on the remote.

• Make sure the headphones are not connected.

• Check the speaker connections (page 5).

• There is no audio output when Timer recording starts.

There is no microphone sound.

• Turn VOLUME or MIC LEVEL to adjust the microphone volume.

• Make sure the microphone is connected to the

MIC1 or MIC2 jack correctly.

Sound comes from one channel, or unbalanced left and right volume.

• Place the speakers as symmetrically as possible.

• Connect the supplied speakers.

Sound lacks bass.

• Check that the speaker’s + and – jacks are connected correctly.

There is severe hum or noise.

• Move the system away from the source of noise.

• Connect the system to a different wall outlet.

• Install a noise filter (commercially available) to the power cord.

The timer cannot be set.

• Set the clock again (page 7).

The timer does not function.

• Check the timer setting and set the correct time

(pages 20 and 21).

• Cancel the Sleep Timer Function (page 19).

The remote does not function.

• Remove the obstacle.

• Move the remote closer to the system.

• Point the remote at the system’s sensor.

• Replace the batteries (R6/size AA).

• Locate the system away from the fluorescent light.

There is acoustic feedback.

• Reduce the volume.

The color irregularity on a TV screen persists.

• Turn off the TV set once, then turn it on after 15 to 30 minutes. If the color irregularity still persists, place the speakers farther away from the

TV set.

CD

The disc tray does not close.

• Place the disc correctly.

Play does not start.

• Open the disc tray and check whether a disc is loaded.

• Wipe the disc clean (page 29).

• Replace the disc.

• Place the disc that this system can play.

• Place the disc correctly.

• Place the disc in the tray with the label side up.

• Remove the disc and wipe away the moisture on the disc, then leave the system turned on for a few hours until the moisture evaporates.

• Press NX (or CD N on the remote) to start play.

Disc access takes a long time.

• Set “CD POWER ON” by CD power manage

function (page 12).

The sound skips.

• Wipe the disc clean (page 29).

• Replace the disc.

• Try moving the system to a place without vibration (e.g., on top of a stable stand).

• Try moving the speakers away from the system, or placing them on separate stands. When you listen to a track with bass sounds at high volume, the speaker vibration may cause the sound to skip.

Play does not start from the first track.

• Press PLAY MODE repeatedly until both

“PROGRAM” and “SHUFFLE” disappear to return to Normal Play.

Tuner

Severe hum or noise/stations cannot be received.

• Set the proper band and frequency (page 11).

• Connect the antenna properly (page 6).

• Find a place and an orientation that provide good reception, then set up the antenna again. If you cannot obtain good reception, we recommend you connect a commercially available external antenna.

• The supplied FM lead antenna receives signals along its entire length, so make sure you extend it fully.

• Locate the antennas as far away from the speaker cords as possible.

• Try turning off surrounding electrical equipment.

• Set “CD POWER OFF” by CD power manage

function (page 12).

A stereo FM program cannot be received in stereo.

• Press FM MODE until “MONO” disappears.

Tape deck

The tape does not record or play, or there is a decrease in sound level.

• The heads are dirty. Clean them (page 30).

• The record/playback heads are magnetised.

Demagnetise them (page 30).

The tape does not erase completely.

• The record/playback heads are magnetised.

Demagnetise them (page 30).

There is excessive wow or flutter, or the sound drops out.

• The capstans or pinch rollers are dirty. Clean them

(page 30).

Noise increases or the high frequencies are erased.

• The record/playback heads are magnetised.

Demagnetise them (page 30).

The tape does not record.

• No cassette is loaded. Load a cassette.

• The tab has been removed from the cassette.

Cover the broken tab with adhesive tape

(page 30).

• The tape has wound to the end.

continued

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