Teleflora Point of Sales PA-DSS Implementation Guide
Collecting Sensitive Data for Debugging
Addresses:
PA-DSS 1.1.6
PA-DSS 4.2.b
PCI DSS 3.2
In rare cases, Teleflora customer service may need to work with you to troubleshoot a credit card issue specific to your shop. In such a case, customer service is required to collect only a limited amount of cardholder information, and store this data in a secure location. Furthermore, any sensitive data must be stored in an encrypted format, and must be securely removed once no longer needed.
Log Debug Settings:
Though Dove POS will never intentionally log non-PCI compliant data (even in full debug mode), it is still important that you are aware that your Dove POS system can log details of some actions and transactions. Furthermore, many of these logs have a “full debug” mode which stores more verbose data.
Please see the appendix on “How to Disable Debug Logging” for instructions on enabling and disabling these logs debug settings.
Dove_POS_PA-DSS_Implementation_Guide_v1.3.doc – 2011-11-11 Page 8