Elavon PCI V3 Quick Reference Manual

PCI V3

Terminal Hardware

Quick Reference Guide

© 2016 Elavon Inc. Elavon is a registered trademark in the United States and other countries. This document is prepared by Elavon as a service for its customers. The information presented is general in nature and may not apply to your specific situation. TRM-QRG-1677-US-0816

PCI V3 Terminal Hardware | page 2

WHY THE SWITCH FROM V2 TO V3

Updated hardware keeps in lined with enhanced Payment Card

Industry (PCI) security standards which is imperative to help customers combat card-present counterfeit card fraud.

By upgrading your equipment, you will:

• Reduce risk of costly data breaches

• Maintain PCI compliance – This is a mandatory requirement for all customers

• Offer more ways for consumers to pay with their preferred payment methods

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KNOWING THE DIFFERENCE

One important aspect of the switch is that V2 equipment is not compatible with V3 equipment. For example, if a V2 PIN Pad is connected to a V3 iCT device or vice versa, the terminal will display “PIN PAD OUT OF ORDER.”

There are multiple ways in determining a V2 device from a V3.

Color Display Terminals

For color display terminals, the small lock graphic on the screen will be different colors. Yellow for V2 and blue for V3.

V2 Terminal – Yellow Lock V3 Terminal – Blue Lock

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KNOWING THE DIFFERENCE

Black and White Display Terminals

For black and white display terminals, the lock graphic is again involved but the change is in the number displayed next to it. #1 for a V2 terminal and a #3 for a V3.

V2 Terminal – #1 V3 Terminal – #3

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KNOWING THE DIFFERENCE

Terminal Profile Displays

When a terminal or PIN pad is rebooted, the display will flash A98 for V2 devices. V3 devices will flash C98 on the display.

V2 Terminal Profile – A98 V3 Terminal Profile – C98

KNOWING THE DIFFERENCE

V3 Device Stickers

Terminal – New V3 terminals will have an FCC sticker attached to the bottom of the device. At the end of each of the FCC ID, US, and IC codes, V3 will be printed.

PIN Pad – The C98 code appears as a label on the bottom of the iPP310 PIN

Pad display.

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EQUIPMENT NOTES

• There is a 30-day grace period, starting on August 24th, on in-process orders only to ship V2 equipment to a new customer.

• Swaps for existing V2 equipment will continue to be supported.

• Customers who currently process on either a iCT220 or iCT250 V2 terminal will be able to add an iPP320 V2 PIN Pad, for proper compatibility, until further notice.