Managing devices. Lexmark MARKVISION PROFESSIONAL
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Annonce
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Managing devices
Finding the devices you want
There are numerous ways to find devices using MarkVision. You can search for one device using specific criteria, or multiple devices using a variety of methods.
Note: MarkVision only recognizes devices that have been discovered using the Device
Discovery task (see
Once MarkVision recognizes a device using one of those methods, that device can later be found by its other attributes, such as its serial number or a property tag.
Here are some suggested methods for finding one or more printers in MarkVision:
•
If you know a specific setting for a printer, you can use this attribute to find it. For example, you can find a printer using its IP address, name, serial number, or a property tag. First, select a task to perform. Using the Quick Find tab, pick the attribute you want to use in your search from the Select a field to search list. Type the attribute information in the appropriate box, and then select Find.
You can substitute the asterisk (*) character as a wildcard for unknown information in your search. It acts as a placeholder for any number of characters. For example, you could enter
192.168.12.* as your search criteria.
•
If you monitor only 10 printers in MarkVision, the easiest way to find the one you want is to scan the tabs in the Feature Overview task for the feature you want. Select Feature
Overview (Printers) from the All Tasks list. Choose the Folders tab, and view the folder that contains the printers you want to choose from. You can then scan the various features columns. Click any column heading to sort the printers according to the criteria you want.
With only a few printers, you should easily find the printer you are looking for.
•
Let's say, however, that you have 800 printers distributed over a large network, and you need to find all the color printers with duplex units. First, scan your folders to see if you already have one for color or duplex printers. Otherwise:
1
Choose the Quick Find tab, and then select Other from the Select a field to search list.
2
Click Find Parameters....
3
Configure the filter to find only color printers with duplex units.
For more information on configuring filters, see
.
Managing devices
52
4
Click OK, and then click Find. A list of any color duplex printers on your MarkVision
Server is displayed.
You can also create a folder that automatically populates itself with color printers that have duplex
units. For help creating such a folder, see
Creating custom views
With the Custom Views task, you can create multiple views that let you view only the printer attributes you would like to see.
To create a custom view
1
Select Custom Views - Create/Manage from the All Tasks menu.
2
Click New.
3
Give the custom view a name.
4
Choose the printer attributes you would like to add to this view by clicking the New
Component icon (next to the Name field).
5
As you select the attributes, blocks indicating the size of the data appear in the window below.
Arrange the blocks so that each one can be easily viewed.
6
Click Apply.
Once created, custom views are available from the All Tasks list. A custom view is listed by the name you gave it in the steps above. You can also select your custom view by clicking View
Æ
Custom
Views
Æ
<custom view name> from the menu bar.
To edit a custom view
1
Select Custom Views - Create/Manage from the All Tasks menu.
2
Select the custom view to change.
3
Change the custom view as appropriate.
4
Click Apply.
Creating custom tables
Custom Tables provide an easy interface with which to view device information. After it has been configured, a custom table can be exported as a comma-separated variable (.csv) file, which can be opened by spreadsheet or word processing software.
Creating custom views
53
Creating a custom table
1
Select Custom Tables - Create/Manage from the All Tasks menu.
2
Click New. (To edit an existing custom table, click the table's name.)
3
Give your table a descriptive name.
4
From the Available Columns box, select the items to be included in the table. You can use the
Ctrl or Shift keys to select multiple items.
5
Click the arrow to move the selected items into the Columns In Use box. You can then arrange the columns by using the up and down arrows. For example, if you wanted Duplex
Option to be the first column of the table, you would move it to the first position in the
Columns In Use box.
6
Choose how to sort the rows of your table. For example, if you choose Color from the Sort
Custom Table By list, and then click Ascending, your table lists color printers first.
7
If you want your Custom Table to be a Frequent Task, click the Frequent Task box in the upper right corner. Your custom table is then available from the MarkVision Professional toolbar or when you right-click a device.
8
Click Apply.
Your Custom Table is also available by selecting View
Æ
Custom Tables
Æ
<your custom table>.
Viewing a custom table
1
Select the devices you want to appear in the table.
2
Select your custom table from the All Tasks menu, or select View
Æ
Custom Tables
Æ
<your custom table>. Your custom table appears.
3
To print your custom table, click Print. To export your custom table, click Export.
4
To edit a custom table while viewing it:
•
Reorganize columns by dragging them.
•
Click a column heading to sort by that column.
•
Right-click the table to save your changes or reset to the default column and sort order.
Note: These changes do not change the table settings as defined in the Custom Tables task; they are unique to each user account. To change the default column and sort order, you must use the Custom Tables task.
Creating custom tables
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Using device policies
A device policy contains saved printer or print server settings. When a policy is created, it can then be applied to one or more devices. The device's settings are then reconfigured to match the settings listed in the policy. Any setting that is not applicable to the device is not applied.
Creating a device policy is useful for the following reasons:
•
To enforce a standard configuration across a set of devices. For example, Power Saver should be set to Off for all printers, and Printer Timeout set to 20.
•
To use multiple configurations for a device. For example, one policy could set Toner Saver on and low resolution for draft printing, while another policy could set Toner Saver off and high resolution for final document printing.
The following tasks are associated with device policies:
•
Device Policies - Create/Manage. Create, edit, or remove a policy.
•
Device Policies - Apply. Apply a policy to one or more specified devices.
•
Device Policies - Check Conformance. Determine if selected devices are conforming to device policies.
•
Scheduling. Specify days and times to automatically apply a policy or perform a conformance check.
Create a device policy
Let's say you want to duplicate the printer settings you have configured for one printer to several new printers.
1
Select the Device Policies - Create/Manage task.
2
Click New and select the based on a specific device option.
3
Select the device whose settings you want to copy and then click OK.
4
Give the new policy a meaningful name, such as "Company Printer Settings."
5
Click Apply.
Apply the device policy
Select the Device Policies - Apply task.
Select the printers you want to update with the new policy from the device list. If the printers you want to update do not show up in the list, you can search for them. (See
for help.)
Using device policies
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Select the device policy you created ("Company Printer Settings") from the Device Policies list and click Apply Policy.
Check device policy conformance
The Device Policies - Check Conformance task displays a selected device’s current settings in comparison to its applied device policy.
To access the task:
1
Select Device Policies - Check Conformance from the All Tasks list.
2
Select the device you want to check for policy conformance.
3
Compare the present device settings with the policy settings.
Scheduling device policies
You can set up a schedule telling MarkVision when to apply specific policies on one or more devices.
This might be useful for resetting defaults for your devices each day or checking a device's conformance to a policy. For scheduling information, see
.
Note: Not all devices support the device policy task. Unsupported tasks appear with a line through the device name.
Scheduling tasks
The Scheduling feature lets you perform a task such as Printer Inventory or Job Accounting on a specific day at a specific time. Each task can have multiple schedules.
You can schedule the following tasks using MarkVision:
•
Job Statistics
•
Generic File Download
•
Printer Inventory
•
Device Policies: Apply Policies
•
Device Policies: Check Conformance
•
Firmware Download
•
Device Discovery
•
Remove Devices
•
Resource Management
Scheduling tasks
56
To schedule a task:
When you access the Scheduling task, the scheduling screen appears with a list and calendar showing all presently scheduled events.
1
Select Scheduling from the All Tasks menu or click Actions
Æ
Scheduling.
2
Click Add.
3
Select the event you want to schedule and type a description of the event. Click Next.
4
Select the date and time you want the event to take place. You can schedule an event to occur on a daily, weekly, or monthly basis. If your scheduled event is to occur on a weekly or monthly basis, select the days on which you want it to occur.
5
Click Next.
6
Select the type of database (if applicable) and the database’s location (URL) where you want to store the results of the scheduled event.
7
Enter your user name and password in the appropriate fields. Click Next.
8
Select discovered devices from the device folders window, or use the Quick Find feature to locate new devices and place them in the selected devices window using the (>) buttons.
9
Once you have selected all of the devices that you want to associate with the event you are scheduling, click Finish.
The scheduled event now appears in the calendar window of the Scheduling task.
Note: To schedule a device discovery, use the
.
Collecting information about print jobs
You can use MarkVision Professional to gather and store information about each print job sent to a specific printer (a task called Job Statistics: Trend Analysis). You can then view the collected information using a database tool or an application specifically designed to interpret and display the information.
Enabling Job Statistics tells MarkVision Professional to collect information about each print job sent to a specific printer. This includes information such as job size, job duration, output bins used, and so on.
You can use the information gathered by the Job Statistics task to answer questions such as:
•
Which printers are getting the most use?
•
Which departments are using the printer(s) the most?
•
How long does it take to print a job?
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•
What is the toner level in the printer(s)?
Note: The statistical information derived from the Job Statistics task provides you with a reasonable estimate of your printers’ operational status. It is not intended for generating billing statements based on printer performance.
Enable Job Statistics
1
Select Job Statistics: Trend Analysis from the All Tasks menu.
2
Select the database you want to use.
3
Enter the username, password, and connection path (URL) for the database you plan to use.
Note: The URL is the path to the database used to monitor this server. MarkVision currently supports the following databases: Access, Oracle, and SQL Server, as well as CSV format (Comma Separated Variables). The following table shows the path styles used for each type of database.
4
Select the type of job statistics to use and whether or not status alerts should be documented.
5
Select the characteristics that you want to use to locate the printer.
6
Add the printer(s) for which you want to enable job statistics to the Selected Printers box.
You can select printers from folders or perform a quick find to find the printers you need.
Select multiple printers by using the Ctrl or Shift key.
7
Click Apply.
Note: To enable Job Statistics, use
Database
Oracle
Description
The default is the path to the MarkVision Server. If the database is installed on a different server, change the URL field appropriately, using the path style below:
<database driver>@<database server's IP address>:<database port>:<database instance (memory area)>
For example:
jdbc:oracle:thin:@117.124.46.113:1521:orcl
Collecting information about print jobs
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Database
Access,
SQL Server
CSV
Description
<database driver>:<DSN>
For example:
jdbc:odbc:yourdsn
DSN is a Data Source Name, which must be created prior to using Job Statistics or Printer
Inventory. Use your ODBC configuration in Windows' Control Panel to create a DSN.
Note: Exporting this information through an ODBC interface is only supported in a
Windows environment.
CSV format provides you the option to export your printer data into a text file formatted to accommodate database fields. Enter the directory address where you want the text file to be created on your network or computer.
For example:
C:\temp\printerinventory\home
Gathering information about printers
You can use MarkVision Professional to gather and store information about the devices in your organization. You can then view the collected information (printer inventory) using a database tool or an application, such as MarkTrack, specifically designed to interpret and display the information.
Use the information gathered by the printer inventory process to answer questions such as:
•
How many printers do we have on our network?
•
What types of printers do we have?
•
What options are installed on our printers?
•
What is the lifetime page count of our printers?
•
What are the print job statistics for our printers?
Enable printer inventory
1
Select Printer Inventory from the All Tasks menu.
2
Select the database you want to use.
3
Enter the username, password, and connection path (URL) for the database you plan to use.
Note: The URL is the path to the database used to monitor this server. MarkVision currently supports the following databases: Access, Oracle, and SQL Server, as well as CSV format (Comma Separated Variables).
4
Add the printer(s) from which you would like to collect printer inventory to the Selected
Printers box. You can select printers from folders or perform a quick find to locate the printers you need. (Select multiple printers by using the Ctrl or Shift key.)
5
Click Apply.
If you would like printer inventory to run at a specific time, select
from the All Tasks menu.
Gathering information about printers
59
The following table shows the path styles used for each type of database.
Database
Oracle
Access,
SQL Server
CSV
Description
The default is the path to the MarkVision Server. If the database is installed on a different server, change the URL field appropriately, using the path style below:
<database driver>@<database server's IP address>:<database port>:<database instance (memory area)>
For example:
jdbc:oracle:thin:@117.124.46.113:1521:orcl
<database driver>:<DSN>
For example:
jdbc:odbc:yourdsn
DSN is a Data Source Name, which must be created prior to using Job Statistics or Printer
Inventory. Use your ODBC configuration in Windows' Control Panel to create a DSN.
Note: Exporting this information through an ODBC interface is only supported in a
Windows environment.
CSV format provides you the option to export your printer data into a text file formatted to accommodate database fields. Enter the directory address where you want the text file to be created on your network or computer.
For example:
C:\temp\printerinventory\home
Managing plug-ins
You can download and install new MarkVision plug-ins on your MarkVision Server for added device support. The plug-ins you install will, in most cases, also contain downloadable client components.
Relevant client information then downloads to your workstation when you log into the MarkVision
Server.
To access the Software Update (Manage Plug-Ins) task, select MarkVision
Æ
Software Update
(Manage Plug-Ins) on the MVP Home screen.
The Manage Plug-Ins screen lists all of the plug-ins that are currently installed. A list of all of the currently installed plug-ins is also available on the About MarkVision Professional screen, which you can access through the About task. If there are no plug-ins listed, you can download the current updates from the Lexmark Web site at this address:
www.markvisionprofessional.com
.
The manage plug-ins screen then provides two management options: Remove and Install New.
•
Remove
The Remove option lets you uninstall a selected plug-in. First select the plug-in(s) that you want to uninstall from the list. Click Remove. This removes the selected plug-in(s) from the server and the client. The uninstall script on both the server and the client then determines if a restart is needed.
•
Install New
When you click Install New, a dialog box appears that lets you select a plug-in from the directory to be installed on the server. Once a plug-in file has been selected, a confirmation
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60
screen appears, containing more specific information about the plug-in(s) that you have selected, and provides you with the option to proceed with installation. The successful installation of a plug-in is then announced to all clients connected to the server through the
MVP message window located at the bottom of the MVP Home screen.
After a plug-in has been installed on the server, the MVP client receives information on the plug-in versions that have been installed and details on which plug-ins contain downloadable client components. If new client components are available, the client determines if the server and itself are compatible and then automatically downloads the client component of any plug-ins that it does not already have.
Note: If the client and server are not compatible because the client contains a component that the server does not have, a warning message is issued and any incompatible client components are removed.
Adapter password conformance
MarkVision Professional 10.2 provides a greater emphasis on the password protection of indivudal network devices. Access to network devices that are password protected through MVP is now more tightly regulated, increasing MarkVision’s security and providing MVP with another level of device management options.
There are three new tasks at the center of adapter password conformance. The Enter Device
Password task provides password protected access to specific network devices, the Device
Password task lets you set or change device passwords on network devices, and the Manage Global
Password List task lets you manage a password list that provides access to numerous devices on a user by user basis.
Enter Device Password task
When a device in MVP is not supported by a specific task, it is displayed with a black line through the device icon and IP address. Similarly, network devices that are password protected are displayed in red. To gain access to these devices, a user must enter the device password. The Enter Device
Password task provides the opportunity to enter a device password to gain temporary access to a network device for the duration of the current client session.
Using the Enter Device Password task
1
Go to MarkVision
Æ
Enter Device Password or select Enter Device Password from the All
Tasks list.
2
Select the device that you want to access.
3
Enter the device password.
4
Click Apply.
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Device Password task
The Device Password task lets you set a new password on a network device or change an existing device password. Once a password has been set on a device, the device’s display in the Find Results window will turn red to indicate that it is password protected.
Using the Device Password task
1
Go to Settings
Æ
Security
Æ
Device Password or select Device Password from the All
Tasks list.
2
Select the device that you want to set a password for.
3
Edit the Old Password field accordingly:
a
If you want to change an existing device password, enter the device’s current password.
b
If you want to create a new device password, delete any text in the Old Password field and proceed to the next step.
4
Enter the new password in the New Password field.
5
Confirm the device password. If the passwords match, the light next to the field will turn green. If the passwords do not match, the light will turn red.
6
Click Apply.
To remove a password from a device
1
Go to Settings
Æ
Security
Æ
Device Password or select Device Password from the All
Tasks list.
2
Select the device that you want to remove the password from.
3
Enter the device’s current password.
4
Delete any text from the New Password and Confirm New Password fields so that both text fields are blank.
5
Click Apply.
Manage Global Password List task
The Manage Global Password List task opens a list of the device passwords for your network devices. When a user has access to the Manage Global Password List task, if a network device’s password is included in the list, the user is provided access to any device that password applies to on the network. Each entered password is displayed in the device password list uppercase. For security purposes, because this list displays important device passwords, it is recommended that access to this task be limited only to authorized personnel, and that the task not be left open and on display.
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62
To add a device password
1
Go to MarkVision
Æ
Manage Global Password List or select Manage Global Password
List from the All Tasks list.
2
Click Add.
3
Enter the new password.
4
Click OK.
To edit a device password
1
Go to MarkVision
Æ
Manage Global Password List or select Manage Global Password
List from the All Tasks list.
2
Select the password you want to edit.
3
Click Edit.
4
Enter a new password.
5
Confirm the changed password.
6
Click OK.
To delete a device password
1
Go to MarkVision
Æ
Manage Global Password List or select Manage Global Password
List from the All Tasks list.
2
Select the password you want to delete from the list.
3
Click Remove.
4
Click Yes.
Note: Click Remove All to delete all passwords from the list.
Generic file download
The Generic File Download task lets you download miscellaneous files from the MarkVision Server to one or multiple devices on your network. As a result, various file types, including universal configuration files (UCF), can be instantly distributed to any devices that MarkVision manages.
The Generic File Download task is available under the All Tasks menu, or by clicking Actions
Æ
Generic File Download on the MarkVision Professional Home screen.
You can also schedule the download of files by using the
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Using the Generic File Download task
1
Select the file(s) that you want to download from the list of available files on the MarkVision
Server. If there is a file from another location that you want to include in the list, click Load to browse for local files that you can load onto the server.
2
Click the (>) button to move the files to the file management table on the right side of the screen.
Note: Clicking Remove removes the selected files from the list of available files, subsequently removing the files from the server’s file store, as well as the file management table.
3
In the file management table, select the file’s target location in the Target Directory column.
Then, specify the directory name in the Remote Directory column.
4
Click Next.
5
Select the device or devices to which you want to download the selected file(s).
Resource Management
Resource Management is a new task in MarkVision Professional 10.2 that lets you upload various resource files such as fonts and overlays to the MarkVision Server. These files can then be distributed to your Lexmark network devices that have hard disks and/or Flash SIMMs.
Unlike the Generic File Download task, which normally handles the distribution of miscellaneous files to your network devices, Resource Management is capable of handling the more complex formatting information involved in installing fonts and overlays.
The Resource Management task supports the following font and overlay types:
•
SFP - PCL Bitmap Font
•
TTF - True Type Font
•
PFB - Type 1 Font
•
Overlay PCLXL
•
Overlay PS
•
Overlay PCL5
Using the Resource Management task
Uploading resource files to the MarkVision Server
1
Go to Actions
Æ
Resource Management or select Resource Management from the All
Tasks list.
2
On the left side of the dialog under the Resources folder, select the folder of the font or overlay type that you want to upload to the MarkVision Server.
Resource Management
64
3
Click Upload to browse for the font file(s) that you want to load on the server.
4
In the Upload Resources dialog, enter the file name in the file field or click Browse to locate the file(s).
Note: To upload multiple files simultaneously, use the Browse feature and then
Ctrl + click the files you want to upload.
5
Enter a description of the file.
6
Click OK.
Removing resource files from the MarkVision Server
1
Go to Actions
Æ
Resource Management or select Resource Management from the All
Tasks list.
2
On the left side of the dialog, select the folder that contains the file(s) that you want to remove.
3
Select the files that you want to remove from the Resource Management table. You can selct multiple devices using Ctrl + click.
4
Click Remove.
Note: Click Remove All to remove all files listed in the table.
Downloading resource files to selected devices
1
Go to Actions
Æ
Resource Management or select Resource Management from the All
Tasks list.
2
On the left side of the dialog, select the folder that contains the file(s) that you want to distribute to your devices.
3
Select the files that you want to distribute to your devices. You can select multiple files by using Ctrl + click.
4
Click Send to Printer. The Resource Management Download Wizard opens.
5
To select devices that contain a hard disk, click Step 1 at the top of the wizard. To select devices that contain Flash SIMM memory, click Step 2 of the wizard. For devices that contain both types of memory, proceed through the wizard normally.
Note: Only printers that contain Flash SIMM memory or ones that are connected to a hard disk may be selected to receive the file download.
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65
6
Select the devices to which you want to download the files. You can select your devices using the Quick Find feature, or by selecting devices from the existing device folders.
If the printers you want to download to are not present in the existing folders, you will need to use a filter to display the supported devices. For more information on filters see
.
7
Use the (>) button to transfer the printers to the Selected Printers window. Then click or
Ctrl + click the devices you want to download to.
8
Click Existing Files to display the files currently stored in the device’s memory. Select Font or Overlay to show the different types of files. Clicking the Log button will display a dialog containing a log of the resource downloads for the selected device.
9
Click Next to proceed to the next step in the wizard.
10
In the left side of the dialog, select the files that you want to download by clicking Select All at the top of the field, or by clicking the individual checkboxes next to each file.
11
In the right side of the dialog, click either the Hard Disks tab or Flash SIMMS tab to display the devices of each type and select the printers to which you want to download the selected files by clicking Select All or by clicking the individual checkboxes next to each printer.
12
Click the (>) button to match the files with the devices. This button will only be enabled if at least one checkbox is selected on each side of the dialog.
13
Click Finish to begin the download.
Destination management
MarkVision Professional’s destination management tasks provide the ability to more accurately manage the destinations to which the devices on your network send information. MVP provides a destination management task with which you can easily add or edit specific destinations for each protocol that your network devices use to transmit information.
The destination management tasks are:
•
Fax destinations
•
E-mail destinations
•
FTP destinations
•
Profile destinations
Using destination management tasks
1
Select one of the four destination management tasks from the All Tasks menu, or select
Settings
Æ
MFP
Æ
Destinations from the MVP home screen.
2
Using either Quick Find, or by choosing a specific device (or devices) from existing folders, select the devices that have the destination types you want to manage. A table will appear in
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66
the right side of the screen displaying the existing destinations. If the selected devices have no current destinations, the table will be empty.
3
To add a new destination, click Add. Enter the appropriate information in the dialog box, and then click OK.
Destination Fields
Fax Name, Fax number, Shortcut (If applicable)
FTP
Profile
Name, E-mail address, Format, Content,
Color, Resolution, Shortcut (If applicable)
Name, Server, Login, Password, Password confirmation, Path and filename, Format,
Content, Color, Resolution, Shortcut (If applicable)
Name, Address, Port
4
Click Apply.
5
The listed destinations are added to the selected devices.
You can also cut, copy, or paste definitions by right-clicking destinations listed in the destination management table.
Editing destinations
1
Select one of the four destination management tasks from the All Tasks menu, or select
Settings
Æ
Destinations from the MVP Home screen.
2
Using either Quick Find, or by choosing a specific device (or devices) from existing folders, select the devices that have the destination types you want to manage. A table will appear in the right side of the screen displaying the existing destinations. If the selected devices have no current destinations, the table will be empty.
3
Select the destination you want to edit. Click Edit.
4
Enter the updated information in the dialog box, and then click OK.
5
Click Apply. The edited destinations are updated for the selected devices.
Removing destinations
1
Select one of the four destination management tasks from the All Tasks menu, or select
Settings
Æ
Destinations from the MVP Home screen.
2
Using either Quick Find, or by choosing a specific device (or devices) from existing folders, select the devices that have the destination types you want to manage. A table appears in the right side of the screen displaying the existing destinations. If the selected devices have no current destinations, the table will be empty.
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67
3
Select the destination you want to edit. Click Remove. Clicking Remove All removes all listed destinations.
Destinations in device policies
You can also set specific destinations for print servers through the Device Policies task. To set destinations for print servers:
1
Open the Device Policies task and select the print server policy that you want to edit.
2
Expand the MFP folder view and open the Destinations folder.
3
Click the check box for the destination type that you want to edit, and then click Edit.
Note: When policies containing destinations are applied to devices that already contain destinations, the device’s existing destinations are first deleted.
4
The Destinations Management dialog box opens beneath the selected destination. Edit the destination list accordingly. Click Hide to close the Destination Management dialog.
Changing printer settings
The easiest method of changing printer settings is by selecting the item you want to change from the
Settings menu or the All Tasks list. Select one or more printers and change the settings appropriately.
You can create a device policy to coordinate multiple settings and save them as a unit. A policy can
then be applied to one or more devices at a time, or saved for future use. See
for more information.
Printer statistics
The printer statistics task displays statistical data for selected printers in an easy to read table format.
Viewing printer statistics
1
Select Printer Statistics under the View menu on the MarkVision Professional Home screen.
2
Select the printers or folders from which you want to view statistical data.
A separate table for each type of statistical data is displayed with a list of the selected printers and their related values.
You then have the option to print each table or export the data to another location.
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68
Checking printer status
To check printer status, you can select one of the following options from the View menu:
•
Status of Printer
•
Toner / Ink Levels
•
MFP Status
•
Picture of Printer
•
Page Counts
•
Operator Panel LCD
•
Map
•
Custom Tables
•
Custom Views
Organizing devices
MarkVision lets you organize your devices using folders. When you create or edit folders, you can specify certain criteria to limit which devices are in a folder. This works like a filter so that only the devices you want to appear are in the folder.
For example, if you are responsible for maintaining toner cartridges for printers on the third floor of your building, you might create a folder for your printers named "3rd floor." Create a subfolder named
"Low Toner," specifying that a filter should be placed in it. Click Advanced, then specify the filter criteria by selecting Status: Message, Equal To, Toner Low. This causes the "Low Toner" folder to display only those printers in need of service due to low toner cartridges.
Checking printer status
69
All Devices
Subnets
157.175.84.0 (13)
157.175.85.0 (24)
157.175.86.0 (4)
157.175.87.0 (16)
Location (46)
Building (21)
Floor (8)
Printer Type(57)
Color (12)
Mono (45)
Duplex (25)
Department (37)
I/S (9)
Accounting (4)
Engineering (18)
Marketing (6)
In this example, one folder groups printers by subnet. Other folders group printers by their location, printer type, or department. Using the built-in filtering feature, the folders show you only the printers matching the criteria you specify.
•
The same printer could appear in multiple folders, depending on your needs.
•
The devices in a sub folder are dependent on the members of the parent folder. In other words, if you create a sub folder called Main under the Building folder, the sub folder can only contain the devices that are also in the Building folder.
•
The numbers in parentheses indicate the number of devices in that particular folder.
Using filters to automatically populate folders
1
Select Folder Configuration from the All Tasks menu.
2
Click New to create a new folder, or select a specific folder to edit an existing one.
3
Enter the name of the new folder.
4
Select the properties to use in adding filters or devices to the folder.
5
You can specify a device name or names to further narrow down which devices to show in the folder.
6
Click Apply to apply the specified criteria to the current folder.
For more information about finding specific printers within a folder, see
For more information about filters, see
Viewing a print server's embedded web page
1
Select Web Page (Print Server) from the All Tasks menu, or click Actions
Æ
Web Page
(Print Server) from the menus.
2
Select the appropriate print server, and then click Launch.
Viewing a print server's embedded web page
70
3
Your browser opens with an information page for that print server. You see a real-time view of the selected printer status.
Note: Not all print servers have Web pages.
Viewing all printers
MarkVision gives you several ways to see all the printers available to you at a glance.
Create folders and filters
Use the Folder Configuration task to create custom folders to organize your printers. If your printers are on a small network, you may only need one folder. However, if your printers are distributed across a large network, you can create multiple folders to organize them.
For example, if your printers are concentrated on a small network within a single building, you could create folders for each floor or type of printer. For larger printer networks, you could create a folder hierarchy that includes subfolders identifying printers listed by geographical location or by subnet.
Apply filter criteria to your folders to automatically populate folder contents or to find a specific printer.
For example, create a folder named "Color," and then select the appropriate filter criteria to show only color printers. MarkVision applies the filter and adds only color printers to that folder. The same printer can appear in more than one folder, depending on the filters you set. For example, a color printer with a duplex unit would appear in both the "Color" folder and the "Duplex" folder. For more information on creating folders and using filters, see
and
.
Create a map view
You can use the Map task to create a graphical representation that illustrates the distribution of your printers by placing a printer icon on a map background relative to your organization. The printer status determines the border color of the icon that is displayed. A printer icon with a yellow border is in a warning state; a printer icon with a red border is in an error state. For more information on using
Creating maps
With MarkVision's Map task, you can create a graphical representation that illustrates the distribution of your devices.
Creating a map
The type of map you create depends on the structure of your organization. If your organization has one location with just a few printers, your map could be a simple line drawing or a scanned plan of your building with icons marking the printer locations. If, however, you are responsible for many printers in various geographies, you might create maps that correspond with the hierarchy of your printer folders. For example, you could create a folder for the state where a group of printers are
Viewing all printers
71
located. Within that folder, you might create a sub folder for the city. Additional subfolders could contain printers grouped by the building or floor number. Create a corresponding map for each folder.
Create maps using any graphics application that saves in JPEG or GIF format. You can create an original image or develop your graphic using a scanned image like an area map or building plan.
Save the image in JPEG or GIF format. You can then select the graphic from the Map task in
MarkVision.
Using a map
1
Select Map from the All Tasks menu, or select a folder and click View
Æ
Map.
2
Select a folder.
3
Click the Map icon in the lower part of the window. Select the map you want to use, or click
Browse to find the graphic you want to use.
4
Arrange the device icons on the map image to represent its location in your organization, and then click Apply.
Note: A yellow border around a device icon indicates that the device is in a warning state; a red border indicates an error state.
Monitoring printer supplies
There are several methods you can use to monitor printer supplies.
If you are responsible for monitoring multiple printers:
•
Select Folder Configuration from the All Tasks menu and create a folder with a filter based on the status criteria you are interested in. For example, you could create a folder named All
Status Errors and Warnings, and configure the filter to display only those devices containing status errors or warnings. This folder's contents dynamically changes as devices meet or fail to meet the filter criteria.
•
You can also perform a Quick Find to monitor printer supplies. Click the Quick Find tab, and under the Select a Field to Search box, select Other. Click Find Parameters to configure the parameters of your search. Click Find. The results of your search are displayed.
•
To see at a glance which printers are low on toner, select Status of Printer from the All Tasks menu, open a folder, and select the printers you are interested in.
If you are responsible for monitoring only one printer:
•
Select Status of Printer from the All Tasks list. Choose the appropriate printer from either the
Quick Find or Folders tab.
Note: MarkVision's Map task displays an icon for each device. These icons give you an indication of a device's status. A yellow border around a device icon indicates that the device is in a warning state; a red border indicates an error state.
Monitoring printer supplies
72
Moving the MarkVision Server
As newer hardware becomes available, it may become necessary to move the MarkVision
Professional Server to another machine. Since MarkVision Professional is extremely customizable, you may not want to repeat the process of creating folders, filters, and rediscovering devices. The following steps describe a method of creating a backup of MarkVision Professional's customized data, and integrating that data onto a new machine.
1
Stop the MarkVision Server.
2
Back up the directory in which the customized data files are stored.
•
In Windows, the default directory is: C:\Program Files\Lexmark\MarkVision
Server\granite\data
•
For UNIX, the default directory is: /var/spool/markvision/data
•
For Macintosh, the default directory is: /var/spool/markvision/data
3
Install the MarkVision Server on the new machine.
4
Stop the MarkVision Server.
5
Replace the data files saved in step 2 into the same locations on the new machine.
6
Restart the MarkVision Server.
Note: The files listed above do not contain settings for window and frame sizes or positional information.
Starting and stopping the MarkVision Professional Server on a Windows system
For Windows 2000:
1
Go to Control Panel
Æ
Administrative Tools
Æ
Services and select the MarkVision
Server.
2
Click Start/Stop.
Note: You can use the same process to start or stop the MarkVision Web service.
For Windows NT:
1
Go to Control Panel
Æ
Services and select the MarkVision Server.
2
Click Start/Stop.
Note: You can use the same process to start or stop the MarkVision Web service.
Moving the MarkVision Server
73
For Windows XP and Windows 2003 Server:
1
Go to Control Panel
Æ
Performance and Maintenance
Æ
Administrative Tools
Æ
Services and select the MarkVision Server.
2
Click Start/Stop.
Note: You can use the same process to start or stop the MarkVision Web service.
Starting and stopping the MarkVision Professional Server on a Macintosh system
To start the MarkVision Server, open a Terminal session and type:
/usr/mv_pro/bin/MvService start
To stop the MarkVision Server, open a Terminal session and type:
/usr/mv_pro/bin/MvService stop
Starting and stopping the MarkVision web service on a Macintosh system
To start the MarkVision web service, type:
/usr/mv_pro/bin/MvWebService start
To stop the MarkVision web service, type:
/usr/mv_pro/bin/MvWebService stop
Starting and stopping the MarkVision Professional Server on a UNIX system
To start the MarkVision Server, type:
/usr/mv_pro/bin/MvService start
To stop the MarkVision Server, type:
/usr/mv_pro/bin/MvService stop
Starting and stopping the MarkVision web service on a UNIX system
To start the MarkVision web service, type:
/usr/mv_pro/bin/MvWebService start
To stop the MarkVision web service, type:
/usr/mv_pro/bin/MvWebService stop
Flashing print servers
Periodically, you may need to rewrite the flash memory inside one or more of your print servers. For example, let's say Customer Support recommends you upgrade to a newer or different version of firmware to solve a network printer problem.
Flashing print servers
74
You can also flash your print servers to take advantage of new functions available in the latest version of firmware. Use MarkVision Professional to flash multiple print servers simultaneously.
Note: Not all print servers are supported.
All supported firmware (flash) files are available free of charge from Lexmark's Web site. You can access the Web site by selecting Firmware (On the Web) from the All Tasks List, or by visiting
www.lexmark.com
.
To flash Lexmark print servers
1
Download the latest flash files from the
MarkVision Professional
Web site. Store these files in a safe place (C:\temp, for example).
2
Select the Firmware Download (Print Server) task from the All Tasks list, or click
Actions
Æ
Firmware Download (Print Server) from the menus.
3
Select the print servers you want to update.
4
Click New File to find the downloaded files (C:\temp, for example).
5
Click Start.
Warning:
If the print server is turned off or reset during flashing, it may be damaged. For this reason, try to perform flash operations at night, on holidays, or other times when printer traffic is very light.
Accomplish this using the
Formatting storage devices
You can use the Storage Devices task to format a device’s hard disk or flash memory. If you select a device in the Storage Devices task, changing the Job Buffer amount causes the hard disk to reformat, erasing all files. Likewise, clicking the Format button for either the hard disk or the flash, erases all files located in the device’s memory.
You can only copy or move files within a single device. For example, you can move a file from the hard disk to the flash within a printer, but not to another printer.
Note: If Job Statistics is enabled, the file it creates and stores on the hard disk cannot be deleted, therefore not allowing it to format. To format a disk that contains one of these files, disable Job Statistics for the device, and then format the disk.
Print Permissions Technology
Print Permissions Technology lets an administrator restrict color printing to specific users for supported color printers on your network. By restricting the use of color printing, you can more closely monitor and save valuable color printing resources.
Formatting storage devices
75
MVP’s Print Permissions Technology is separated into two related tasks that control user access to color printing, the Users Table task and the Hosts Table task. The Users Table displays and controls basic user access to color printing. Adding a user’s ID to the Users Table lets you specify the user’s color permission (whether that user may print with color or not). The Hosts Table takes color print permissions a step further by controling print permissions on a specific host computer. This allows you to override user level permissions on a specific host computer. As a result, if a user with access to the Users Table task had set their color permissions to “On,” the color permission for their host computer could still be disabled by setting the Color permission to “Off” and the Override permission to “On” in the Hosts Table.
The following tables illustrate some Print Permission settings.
Users Table:
User ID
Mary
Bob
Color
On
Off
Result
Mary can print color on all selected printers.
Bob cannot print color on any selected printers.
Hosts Table:
Computer (Host)
Name
MARYSPC
Color
On
Override
Off
BOBSPC
MARYSPC
Off
Off
On
Off
Result
A user logged into Mary’s computer can print color on all selected printers, regardless of the individual user’s print permissions.
A user logged into Bob’s computer cannot print color on any selected printers regardless of the individual user’s print permissions.
A user logged into Mary’s computer will not be able to print color jobs unless their
User ID is granted color printing permissions in the
User’s Table (as Override is
“Off”).
Print Permissions Technology
76
Using the Print Permissions Technology tasks
1
Go to Settings
Æ
Printer
Æ
Print Permissions Technology and select either Users Table or Hosts Table.
2
Select the supported color devices that you want to use with the task from the Find Results window. For information on locating devices, see
.
3
Select your management option:
•
Click Add to enter a new user or host.
•
Click Edit to modify an existing user or host.
•
Click Remove to remove a selected user or host.
•
Click Remove All to remove all users or hosts from the table.
4
Enter or modify the appropriate fields in the table dialog box.
5
Click OK to implement the changes or Cancel to cancel the command.
6
Click Apply to save the changes or Undo to revert to the table’s previous state.
Queue management
Queue management provides the capability to create and remove Windows print objects (queues) on host computers that utilize Windows based platforms. Queue Management utilizes two tasks to manage print objects, the Create Windows Print Objects task and the Remove Windows Print
Objects task. The Create Windows Print Objects task can create Windows print queues on multiple host computers simultaneously, eliminating the need to set up print queues separately on each individual host computer. The Remove Windows Print Objects task similarly lets you remove print queues from host devices.
To create print queues
1
Go to Actions
Æ
Queue Management
Æ
Create Windows Print Objects or select Create
Windows Print Objectsfrom the All Tasks list.
2
In the queue management wizard, select the printers that you want to create queues for. You can locate the printers under the Folders tab or by using Quick Find.
3
Click the the (>) button to move the printers to the Selected Printers window.
4
Click Next.
5
In the Domains window, select the domain that the computers you want to create print queues on belong to.
Queue management
77
6
In the Computers window, select the host computers that you want to create print queues on.
Use the (>) button to transfer the computers to the Selected Computers window.
Note: Each domain can potentially list several computers. To create printer queues on host computers under different domains, repeat steps 5 and 6 selecting different domains with each pass until all of the desired host computers are present in the
Selected Computers window.
7
Enter a network administrator user ID and password. To gain access to the host computers, a high level network administrator’s user ID and password is required for security purposes. If you do not have administrative rights on the host computers you are trying to access, contact an administrator with the appropriate privileges.
8
Click Next.
9
Verify that the print queue information is correct for each host computer in the queue creation table. If the default settings are incorrect, select the table entry and modify each of the fields in the dialog below the table.
10
To install print drivers, select the appropriate driver from the drop-down list. If the desired driver is not present, click Install to browse for the driver from a CD.
11
To remove a print object from the list to be created, select the table entry that contains the print object you want to remove and click Remove.
12
Click Apply to save any changes and then click Finish.
To remove print queues
1
Go to Actions
Æ
Queue Management
Æ
Remove Windows Print Objects or select
Remove Windows Print Objects from the All Tasks list.
2
Select the domain that the host computer that you want to access belongs to.
3
Select the host computer that contains the queue you want to remove. Use the (>) button to add the computer to the Selected Computers window.
4
Enter a network administrator user ID and password.
5
Click Next.
6
Select the print queue or queues that you want to remove from the list of print objects present on the system.
7
Click Finish.
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