Sophos Mobile Control (in Sophos Central)
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Click Select device groups and then select one or more device groups.
When you are ready, click Next.
4. On the Select app page, select the required app.
5. On the Set execution date page, specify the date when the app will be uninstalled:
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Select Now for an immediate execution.
Select Date and then enter a date and a time for a scheduled execution.
6. Click Finish.
The selected app is uninstalled from the selected devices at the specified date.
Managed apps on supervised iOS devices are uninstalled silently, that is without user interaction.
Tip: Alternatively, you can use the following procedure to uninstall an app from a single device:
Open the device's Show device page, go to the Installed apps tab and then click the trash can icon next to the app name.
14.4 Managed apps for iOS
For iOS apps that you add to Sophos Mobile Control, you can choose to have the app installed as managed or unmanaged on the users’ devices.
Managed apps have the following characteristics:
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When users select a managed app in the Enterprise App Store, an installation task is created and processed in Sophos Mobile Control. In contrast, when users select an unmanaged app, they are redirected to the Apple App Store to install the app from there.
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You can uninstall managed apps through the Sophos Mobile Control console. This is not possible for unmanaged apps.
On supervised iOS devices, managed apps are installed and uninstalled silently, that is without user interaction.
Certain settings in iOS device profiles are only available for managed apps.
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When an iOS device is unenrolled from Sophos Mobile Control, all managed apps are automatically removed from the device. Unmanaged apps will remain on the device.
The following rules determine if an app is installed managed or unmanaged:
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Apps that you install from the Sophos Central Admin console are always managed.
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Apps that the user installs from the App Store are always unmanaged.
Apps that the user installs from the Enterprise App Store are managed if you have activated the SMC managed installation setting in the app properties, as described in
Add app (page
157).
To check the app status on a device, open the Show device page for that device and go to the
Installed apps tab. See The Show device page
(page 39).
Tip: If a user has installed an unmanaged app you can convert it into a managed app. To do this, configure the app in Sophos Mobile Control as managed, and then create an installation task for it. Because the app is already installed, it is not installed again, but its status changes from
unmanaged to managed.
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