Processing Orders. Magento 2.1

Order Workflow CHAPTER 49:  Orders

Processing Orders

When a customer places an order, a sales order is created as a temporary record of the transaction. The sales order has a status of “Pending” until payment is received. Sales orders can be canceled until an invoice is generated. An easy way to think of it is this: Orders become invoices, and invoices become shipments. The Orders grid lists all orders, regardless of where they are in the workflow.

Orders

718 Magento Community Edition 2.1 User Guide

CHAPTER 49:  Orders Order Workflow

To view an order:

1.

On the Admin sidebar, tap Sales. Then under Operations, choose Orders.

2.

Find the order in the grid, and in the Action column, click View.

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A pending order can be modified, put on hold, canceled, or invoiced and shipped.

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A completed order can be reordered.

View Order

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