Callback Enumerations. Genesys 7.1

Chapter

5

Callback Enumerations

This chapter lists the enumerations that correspond to callback statuses. This enumeration is used by Universal Callback Server when saving information regarding callback requests to the database (column name callback_ status

).

Enumerations for Callback Statuses

Table 12

presents the enumerations that correspond to callback statuses.

Table 12: Enumerations for Callback Statuses

Callback Status

VcbRecStatUnknown

VcbRecStatReceived 1

VcbRecStatTimer 2

Enumeration

0

VcbRecStatQueued

VcbRecStatDistributed

VcbRecStatSubmittedToAgent

VcbRecStatRejectedByAgent

3

4

5

6

VcbRecStatCanceledByAgent

VcbRecStatProcessedByAgent

VcbRecStatFinal

VcbRecStatNotQueued

7

8

9

10

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Chapter 5: Callback Enumerations Enumerations for Callback Statuses

Table 12: Enumerations for Callback Statuses (Continued)

Callback Status Enumeration

VcbRecStatError 11

VcbRecStatReplaced 12

VcbRecStatAgentTransfer 13

VcbRecStatEndTimeExpired 14

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