Troubleshooting Tips. NDD EasyOne 2010, EasyOne 2001

Below you will find brief information for Spirometer EasyOne 2001, Cradle EasyOne 2010. This manual will help you to get started with the EasyOne 2001 Spirometer, a high quality spirometer that minimizes the need for maintenance due to its unique ultrasound technology. The EasyOne 2001 does not need calibration and remains consistently accurate over years. The spirette breathing tube assures perfectly hygienic conditions for every patient at low cost even if the spirometer is frequently used. The EasyOne device also includes a Cradle EasyOne 2010 (optional) that lets you connect the EasyOne 2001 to a printer or PC.

PDF

Document

EasyGuide Page 27

15 Troubleshooting Tips

Should you encounter problems operating your spirometer, please consult the table below.

Problem

EasyOne

cannot be switched on

When the EasyOne

is switched on, you hear three consecutive tones as a warning signal

When the EasyOne

is switched on, you see the following message on the display: "Selftest failed"

Every time you switch the instrument on you are prompted to enter Date etc.

When you start a test, you see the following message: "Please insert spirette

correctly"

EasyOne

is outside of ±3% when conducting the calibration check

Possible cause

Batteries are dead

Batteries are inserted wrong

Did not press and hold the ON/OFF key for at least 2 seconds

The spirometer is defective

Solution

Insert new batteries.

Insert the batteries correctly (see

Chapter 4.1.)

Press and hold the ON/OFF key for at least 2 seconds.

Consult your EasyOne

dealer.

The spirometer is possibly defective

Turn off and on the spirometer. Try again. If you receive the same message again, contact your EasyOne

TM dealer.

The internal battery of EasyOne defective

is Consult your EasyOne

dealer.

The spirette

is not correctly positioned

The spirette

is not correctly positioned

You have not used an ndd adapter

Ensure that the triangle on the spirometer is lined up with the triangle on the spirette

Insert the spirette

as described in

Chapter 4.1.

Use the ndd calibration adapter.

There are leaks in the syringe connection

Check the connections.

The curve is missing on the printout

When printing a report the printer prints meaningless characters or the printer does not respond.

When switching on the instrument, the message device self test error #20 appears on the screen

The specified syringe volume does not correspond to the actual syringe volume

The ink cartridge of your printer is empty

In the configuration of your EasyOne

TM a black and white printer is selected, but you actually use a color printer

A wrong printer type has been selected in the settings

The printer cable is not correctly connected or is defective

The printer is not switched on or is not ready

EasyOne

is not correctly positioned on the base unit

A spirette

was inserted while turning on the instrument OR was not inserted correctly

Choose the correct syringe volume under Configuration.

Replace the cartridge.

Go to Configuration, then Report

Settings and select the right printer.

Set the correct printer. Read Chapter

8.3.

Switch off the spirometer and printer.

Check all plug connections.

Ensure that the printer is switched on and also has paper. Switch the printer off and back on again.

Insert EasyOne

TM base unit.

correctly into the

Try again with the spirette

inserted correctly. If you receive the same message again, contact your

EasyOne

dealer.

Key features

Ultrasound technology
No calibration needed
Consistent accuracy
Hygienic spirette breathing tube
Direct printing
PC connectivity

Frequently asked questions

You can connect the EasyOne 2001 to a printer using the USB cable. The PictBridge port is normally located on the front side of the printer. You can also connect the EasyOne to a printer through the Cradle EasyOne 2010 by using the USB cable (in this case the USB port is normally located on the back side of the printer).

The spirette breathing tube is a disposable tube that assures perfectly hygienic conditions for every patient. It is easily removed by pushing it up from the bottom.

The EasyOne 2001 requires two AA alkaline batteries. You should only use alkaline batteries and remove them from the battery compartment if you intend not to use the instrument for a long period.

Calibration and servicing may be carried out only by ndd staff. Do not open the instrument.