Cyberoam Central Console User Guide
Help
Upload Upgrade
Once the upgraded version update file is obtained (CD or Downloaded), upload the new version file.
1. Select Help Æ Upload Upgrade
2. Type the file name with full path or select using ‘Browse’
Once the upgrade file is uploaded successfully, log on to Console to upgrade the version. Refer
Console guide for details.
Licensing
You need a customer account to:
• register your Cyberoam Central Console appliance
• avail 8 X 5 support
• subscribe for 24 X 7 support
Select Help
Æ Licensing to view the list of subscription modules. Screen shows licensing status of
Appliances and subscription modules along with the subscription expiry date if subscribed.
Status - ‘Registered’ – Appliance registered
Status - ‘Unregistered’, – Appliance not registered
Status - ‘Subscribed’ - Module subscribed
Status - ‘Unsubscribed’ - Module not subscribed
Status - ‘Trial’ - Trial subscription
Status - ‘Expired’ - Subscription expired
To create customer account/register Appliance
You need to create a user account to register appliance.
2. Click Register against Appliance
3. Displays Appliance Key and Appliance Model number
4. If you have already created an account, type your username and password to register appliance and go to step 12
5. Enter Email id. Account will be created with this email id and you will be able to access your
Cyberoam Central Console User Guide account using this id.
6. Enter password for the account and confirm by re-typing.
7. Enter name of the company under whose name appliance is to be registered
8. Enter contact person name
9. Enter complete address, phone number, Email Id & Fax number of the Company
10. Enter secret question and answer related to your password. Question will be mailed in-case you forget password. If your answer matches, new password will be mailed.
11. Configure for proxy server if HTTP Proxy Server is used to connect to Web
Click External Proxy server information
Enter HTTP proxy server setting (name or IP address) to connect to Cyberoam registration server
Enter port number if proxy server is running on the port than other than the default port (80)
Enter Username with which to log on to proxy server (if configured)
Enter Password (if configured)
12. Click Register. This will create customer account and register the appliance.
To subscribe add-on modules
• Customer has to procure a different license and subscribe for 24 X 7 Support
2. Click Subscribe or Trial against the Module name which you want to register
3. Displays Appliance key and model number
4. Displays module name which will be registered
5. Enter Email and password of your registered account
6. Enter subscription key obtained from the sales person in-case you have purchased the license for the module
7. Configure for proxy server if HTTP Proxy Server is used to connect to Web
Click External Proxy server Information
Enter HTTP proxy server setting (name or IP address) to connect to Cyberoam registration server
Enter port number if proxy server is running on the port than other than the default port (80)
Enter Username with which to log on to proxy server (if configured)
Enter Password (if configured)
8. Click Subscribe or Trial depending on what you are registering
