Appendix A: Error Messages. Imagine communications ADC Device Server and Config Tool

Below you will find brief information for ADC Device Server and Config Tool. The ADC Device Server functions as the central component of the automation system, enabling control over a wide array of broadcast devices through RS-422 serial, GPI, or Ethernet connections. It facilitates communication with remote clients across a Local Area Network. The accompanying Config Tool allows for remote configuration of the Device Server and various broadcast equipment, supporting modern networking protocols like IPv6 and offering extensive features for list management, media transfer, and system redundancy.

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ADC™ Device Server and Config Tool

Installation and Operations

Appendix A: Error Messages

Device Server Errors

Following is a list of Errors that can be generated by the ADC Device Server. Please note that the Time of

Day the error occurred, the list name, as well as the Device Name precede errors. The quickest method to find your error in this document is to do a Find using only the text of the specific error message less the Time of Day, list name and if displayed, Device Name.

Note: This section does not cover all possible errors. Contact Automation Technical Support for assistance with any error: listed or not listed.

AIR COPY REMOVED FROM EVENT - The primary copy of the media was removed or ejected, and the backup (Protect) copy became the primary copy. The media was not on-air.

ANOTATION CAUSED SHORT PROGRAM

ANOTATION MEDIA WAS EJECTED - The secondary record event was deleted. No record.

ARM NOT INDEXED - The arm of the TCS90 cart. Machine is not properly indexed (not initialized or problem).

ARM OFF LINE: <Error Code> - One or more cassette handler component not indexed.

AUDIO DATA ERROR LEVEL NO GOOD - ID: <ID> <Time Code> - In a Digital Sony deck the VTR protocol returned back an Audio Data error. The SOM of the error code will indicate where on the tape the error occurred.

AUDIO READ AFTER WRITE NO GOOD - ID: <ID> <Time Code> - In a Digital Sony deck the VTR protocol returned back an Audio Raw Verify error. The SOM of the error code will indicate where on the tape the error occurred.

AUDIOOVER NUMBER SWITCHED ON/OFF MANUALLY - Manual Intervention occurred on Audio Over.

AXIS OFF LINE - The arm cannot move in the axis (not initialized or problem).

BAD BARCODE READ ON BIN: <Bin Number> - The barcode reader in the cart machine has detected a label on the tape, but cannot properly read it.

BARCODE READ LOST - An unknown error occurred in a cart machine when trying to read the barcode label on a tape.

BARCODE READER ERROR - An error occurred with the barcode reader.

BIN: <Bin Number> IN USE BY VTR <Error Code> - BIN assigned to multiple tape.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

CACHING FAILURE-CHECK EVENT:<ID> List <Error Code> - Impossible to make a cache request. The ID of the media seems bad.

CART COMMAND MALFUNCTION - C<ErrorCode> COMMAND FORMAT ERROR - Bad format of the command sent to the cart machine.

CART COMMAND MALFUNCTION - C<ErrorCode> ILLEGAL COMMAND ID - Unknown command ID.

CART COMMAND MALFUNCTION - C<ErrorCode> MARC BUFFER FULL - Cart machine buffer is full.

Impossible to run the command.

CART COMMAND MALFUNCTION - C<ErrorCode> MARC BUSY - The cart machine is busy, the command will not run.

CART COMMAND MALFUNCTION - C<ErrorCode> MARC BUSY - The cart machine is busy.

CART COMMAND MALFUNCTION - INVALID PARAMETER - Cart command contained invalid parameters.

CART COMMAND MALFUNCTION - INVALID PARAMETER <ErrorCode> - Bad command parameters sent to the cart machine.

CART ERROR ON BARCODE READER COMMAND - Problem with a barcode reader command.

CART ERROR ON MISCELLANEOUS COMMAND - Message for every kind of errors (MISCELLANEOUS).

CART ERROR ON ROBOT COMMAND - Problem with a robot command.

CART ERROR ON VTR COMMAND - Problem with a VTR command.

CART JARRED - Attempted a movement command while the emergence stop switch is activated.

CART MALFUNCTION - <IDC_Format_OdeticCart> - General problem in the odetics carts.

CART OTHER MALFUNCTION - M<ErrorCode> NO TIMECODE - There is no timecode reference in the cart machine.

CART OTHER MALFUNCTION - M<ErrorCode> TIMECODE ERROR - Timecode error with the cart machine.

CART ROBOT MALFUNCTION - BAD BARCODE READ ON BIN: <ErrorCode> - The barcode reader in the cart machine has detected a label on the tape, but cannot properly read it.

CART ROBOT MALFUNCTION - R<ErrorCode> Abnormal End - The command wan abnormally finished.

CART ROBOT MALFUNCTION - R<ErrorCode> Abnormal End - The command was abnormally finished.

CART ROBOT MALFUNCTION - R<ErrorCode> DEVICE OFF LINE - Device connected but offline.

CART ROBOT MALFUNCTION - R<ErrorCode> DEVICE RETURNED NAK, MINOR ERROR - The robot responded with a NAK, instead of an ACK.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

CART ROBOT MALFUNCTION - R<ErrorCode> DEVICE RETURNED NAK, MINOR ERROR - The robot responded with a NAK, instead of an ACK.

CART ROBOT MALFUNCTION - R<ErrorCode> DOOR IS OPEN - The door of the robot is open.

CART ROBOT MALFUNCTION - R<ErrorCode> EJECT TIMEOUT - Eject command didn't run on time in a robot.

CART ROBOT MALFUNCTION - R<ErrorCode> UNINITIALIZED - Robot not initialized.

CART ROBOT MALFUNCTION - R<ErrorCode> Unknown Robot Error - The robot returned an unknown problem.

CART VTR MALFUNCTION - V<ErrorCode> CAN NOT CANCEL - Impossible to cancel the VTR command.

CART VTR MALFUNCTION - V<ErrorCode> COMMAND CANCEL - Cancel of a VTR command.

CART VTR MALFUNCTION - V<ErrorCode> COMMAND CANCEL - VTR command was cancelled.

CART VTR MALFUNCTION - V<ErrorCode> COMMUNICATION ERROR - Communication error between the VTR and the Device server.

CART VTR MALFUNCTION - V<ErrorCode> COMMUNICATION ERROR - Communication error from a VTR in the cart machine.

CART VTR MALFUNCTION - V<ErrorCode> DEVICE OFF LINE - Device connected but offline.

CART VTR MALFUNCTION - V<ErrorCode> DEVICE OFF LINE - VTR connected but offline.

CART VTR MALFUNCTION - V<ErrorCode> DEVICE OFF LINE - VTR from a VTR in the cart machine is off line.

CART VTR MALFUNCTION - V<ErrorCode> DEVICE WENT INTO LOCAL - The remote control from the VTR in the cart machine is not able.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

CART VTR MALFUNCTION - V<ErrorCode> HARDWARE ERROR - Hardware error for a VTR in the cart machine.

CART VTR MALFUNCTION - V<ErrorCode> HARDWARE ERROR - Hardware error for the cart machine.

CART VTR MALFUNCTION - V<ErrorCode> MARC BUSY - The cart machine is busy, the VTR command is not running.

CART VTR MALFUNCTION - V<ErrorCode> MARC SOFTWARE ERROR - VTR Cart machine software problem.

CART VTR MALFUNCTION - V<ErrorCode> NO RESPONSE - No answer from a VTR in the cart machine.

CART VTR MALFUNCTION - V<ErrorCode> NO VTR - There is no VTR connected.

CART VTR MALFUNCTION - V<ErrorCode> REC INHIBIT - Recording impossible with a VTR in the cart machine.

CART VTR MALFUNCTION - V<ErrorCode> SERVO TROUBLE - Servo problem.

CART VTR MALFUNCTION - V<ErrorCode> TAPE TROUBLE - Problem with a tape in a VTR.

CART VTR MALFUNCTION - V<ErrorCode> UNDEFINED COMMAND - Undefined command sent to a VTR in the cart machine.

CASSETTE STUCK IN ELEVATOR - POSSIBLE VTR PROBLEM - The door on the cart machine is open.

CHC SLIDER NOT RETRACTED - Attempted a load port command before previous stall condition cleared.

COMMAND TIMED OUT, RECEIVED NO REPLY - Command got no reply.

COMMUNICATIONS LOST WITH CART - A Cart Machine stopped communicating over the RS422 connection.

COMMUNICATIONS LOST WITH DEVICE - The communication between the device server and the video server is lost.

COMMUNICATIONS LOST WITH DEVICE <Error Code> - A device stopped communicating over the RS422 connection.

COMMUNICATIONS RESTORED WITH DEVICE - The communication between the device server and the video server is restored.

COMPILE MEDIA NOT IN POSITION TO PLAY - Rollover between compile reels failed.

DEVICE - DIAGNOSTIC CODE:<Error Code> ID: <ID> - Error code return for a media in the video disk.

DEVICE - DIAGNOSTIC CODE:<Error Code> ID: <ID> - Specific error from the odetics cart. The errors have to be checked in the protocol of the device.

DEVICE - DIAGNOSTIC CODE:<Error Code> ID: <ID> - Used by video disk , do not use in diagnostic. The errors have to been checked in the protocol of the device.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

DEVICE DELETED SPOT: <ID> - Spot deleted from the device. Impossible to play it.

DEVICE ERROR <Device Name> - INTERNAL ERROR - RESULT BUFFER OVERRUN - The buffer of the video server is full. The command won't be run.

DEVICE ERROR <Device Name> SWITCHPRESET - VID CROSSPOINT: <VideoInput> <-> AUD CROSSPOINT:

<AudioInput> - From SwitchPreset.

DEVICE ERROR - PORT NOT VALID - Problem with a port of the video disk.

DEVICE ERROR - REPORTED FROM DEVICE: <Error Code> - Error code return for the video disk.

DEVICE ERROR - REPORTED FROM DEVICE: <ErrorCode> - Used by video disk , do not use in diagnostic.

The errors have to been checked in the protocol of the device.

DEVICE NAME NOT VALID - The major device specified by the system resource event could not be found.

DEVICE NOT CUED IN TIME, HOLDING TIME:<ID> List <Error Code> - Media not cued in time in the video disk.

DEVICE NOT CUED IN TIME, HOLDING TIME:<ID> List <Error Code> - Media not cued in time.

DEVICE NOT IN EDIT ON - After a command to go into edit on mode, the device indicates that it is not in edit on mode.

DEVICE PLAY/RECORD STATUS LATE: <ID> - Problem with the time delay of the device.

DEVICE RECORDED SPOT: <ID> - Spot recorded in the device. Can be played.

DEVICE RETURNED ACK - Received unexpected ack.

DEVICE RETURNED NAK, MINOR ERROR <Error Code> - A device returned either a NAK through the protocol or a problem with communications existed.

DEVICE RETURNED UNEXPECTED NAK, MINOR ERROR <Error Code> - Received unexpected nak.

DEVICE SENT CUE CMD: <ID> - ID in copy queue is not in spot collection.

DEVICE SENT PROTECT CMD: <ID> - Record media, spot marked for cache.

DEVICE SERVER LOST BACKGROUND: <Error Code> - Event pointer nil when unregistered.

DEVICE SERVER REFERENCE VIDEO LOST

DEVICE SERVER TIMECODE LOST

DEVICE TIMEOUT -RETRYING COMMAND: <Error Code> - A timeout occurred when waiting for the response of a device.

DEVICE WENT INTO LOCAL - The device is no longer under automation control. Communications exist, but the device will not respond to commands.

DIAGNOSITIC STATUS ERROR <Error Code> - In a Digital Sony deck the VTR protocol returned the diagnostic status bit set in the extended status. The minor error code has the actual error code as defined by the Sony VTR Protocol.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

DISK ERROR - AUDIO OVERLOAD - Problem with the configuration of the audio in the video server.

DISK ERROR - COMMAND NOT SUPPORTED - The video file server received a command not yet implemented.

DISK ERROR - COMMAND WHILE BUSY - The video server had an error while is busy.

DISK ERROR - CUE NOT DONE - The media was not cued on the right timecode.

DISK ERROR - DISK IS FULL, RECORD FAILED - The video disk server is full. No recording.

DISK ERROR - ID ALREADY EXISTS: <ID> - ID already exist in the video server. Message for a record.

DISK ERROR - ID DELETE PROTECTED: <ID> - ID protected, do not delete from the video server.

DISK ERROR - ID NOT FOUND: <ID> - The media in the video server is not in the device storage.

DISK ERROR - ID STILL PLAYING: <ID> - Impossible to stop the media during a play.

DISK ERROR - ID STILL RECORDING: <ID> - Impossible to stop the media during a record.

DISK ERROR - ID TRANSFERRED: <ID> - Impossible to play an ID from the video server it was already transferred.

DISK ERROR - ILLEGAL VALUE - Bad value sent to the video server in a command.

DISK ERROR - INVALID ID: <ID> - The format of the ID is not correct.

DISK ERROR - INVALID PORT - Configuration conflict with port.

DISK ERROR - NO AUDIO INPUT - There's no input audio flow in the video server.

DISK ERROR - NO REFERENCE INPUT - The video file server has had the reference video removed.

DISK ERROR - NO VIDEO INPUT - No video input in the video disk.

DISK ERROR - NO VIDEO PORT OPEN - There's no port configured for the playout.

DISK ERROR - NOT IN CUED STATE - The state of the media in the device server is not already cued.

DISK ERROR - PORT NOT ACTIVE - The port of the video server is not active. The command won't be run.

DISK ERROR - PORT NOT IDLE - The port of the video server is not well reinitialized.

DISK ERROR - PORT PLAYING OR ACTIVE - The port is already used for a command. Impossible to use it for a new one.

DISK ERROR - SYSTEM ERROR - General problem in the video server.

DISK ERROR - VIDEO PORT DOWN - The playout port is down.

DISK ERROR - WRONG PORT TYPE - Wrong port assignment in the video server.

DISK ERROR-CUE OR OPERATION FAILED: <ID> - Impossible to cue an event in the video server. This message is used for another command.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

DISK NAK - COMMUNICATIONS CHECKSUM ERROR - Time out between the device server and the video server. Problem with the checksum of the video server answer.

DISK NAK - COMMUNICATIONS FRAMING ERROR - Time out between the device server and the video server. Problem with the format of the video server answer.

DISK NAK - COMMUNICATIONS OVER FLOW - Time out between the device server and the video server.

Problem with the format of the video server answer.

DISK NAK - COMMUNICATIONS PARITY ERROR - Time out between the device server and the video server. Problem with the parity bit of the video server answer.

DISK NAK - COMMUNICATIONS TIME OUT - Time out between the device server and the video server.

No response from the video server.

DISK NAK - COMMUNICATIONS UNDEFINED ERROR - Undefined error from the video server.

DOOR OPEN TIMEOUT - The door stayed open too long.

DOS Server network error, obsolete error

DUPLICATE TAPE: <ID> In BIN: <Bin Number> - There at least two identical ID in the bins of the cart

Machine.

ELEVATOR OFF LINE - The robotic elevator is in an offline state.

ELEVATOR REPLY TIMEOUT - The elevator of the cart machine didn't move on time.

EMERGENCY STOP ACTIVE - Manual intervention has removed the device from service.

ERROR - DEVICE ACCESS ERROR - Access denied in the device.

ERROR - DEVICE OUT OF MEMORY - The memory of the device is full.

ERROR - DISK CACHE RECORDER FAILED ID: <ID> - Problem with the recording during the cache.

ERROR - DISK FAILED PLAY ID: <ID> - Problem to play a media from the video server.

ERROR - DISK FAILED RECORD ID: <ID> - Problem to record a media to the video server.

ERROR - LOST DISK REPLY(S) - Problem with the disk of the video server.

ERROR - RESENT LAST COMMAND - A command have not been executed and lost from the memory of the video server.

ERROR - UNKNOWN RESPONSE - The answer from the video server is wrong.

EVENT NOT PLAYED

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

EVENT NOT PLAYED - INVALID OFFSET ON SECONDARY - A secondary GPI event that was to be run twice on the same primary event had an overlapping start time on the subsequent GPI event.

EVENT NOT PLAYED - SECONDARY MEDIA MISSING - GMT Error. A GMT transfer failed because the secondary events were not valid, such as in a baseband transfer.

EVENT SKIPPED - ABNORMAL END - An event encountered an end of media condition such as end of tape or end of recorded clip. The media stopped playing and the next event was run. (If a Protect copy exists this message is not generated)

EVENT UNABLE TO CUE - NO SOM - The Start of Message in the event is invalid for the material. Cannot cue the material to the specified location

EVENT UNABLE TO RECORD, REC INHIBIT ON - The device has recording disabled. Typically, a VTR with the rec inhibit tab set

FETCH OR INSERT TO EMPTY OR FULL LOCATION - Try to insert in full bin or try to take a tape from an empty bin.

GMT MEDIA TRANSFER FAILED, TIME = - A failure was reported back to the list for a media transfer by a requestor. The media was not transferred.

GMT-ABORT EVENT DUE TO ARCHIVE OR DISK TIME OUT - Abort event due to the archive manager or the video file server timeout.

GMT-BASEBAND DEVICE I/O FAILURE - A problem occurred during the baseband transfer.

GMT-EVENT ABORTED DURING RUNNING STATE - The running GMT event aborted during execution.

GMT-EVENT ID NOT FOUND IN SOURCE DEVICE - Event ID not found in the source device.

GMT-FOUND BUFFER FULL DURING GLOBAL DELETE - A buffer overflow error occurred during a global delete.

GMT-FOUND UNKNOWN/UNIMPLEMENTED DISK COMMAND - Found unknown / unimplemented VDCP command during transfer.

GMT-ID ALREADY EXISTED IN DESTINATION DEVICE - The media already exists in the device storage of the destination device.

GMT-LIST EVENT CUT OR RAN SHORT - An event on the GMT list was cut.

GMT-LISTED ID NOT FOUND IN DISTRIBUTOR COLLECTION - The media wasn't found by the distributor.

GMT-MISSING DISK HANDLE WHILE NEEDED - There is no disk handle parameter available for the activity.

GMT-NO FIBER DISTRIBUTOR TO DO THE MOV AFTER BB TRANSFER - No fibre distributor available to do the move after the baseband transfer has occurred.

GMT-NO FIBER DISTRIBUTOR TO DO THE MOV AFTER CFA - There is no fibre distributor to do a copy after the move from archive has occurred.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

GMT-NO GLOBAL DELETE TARGETS CONFIGURED - No global delete targets are configured in the distributor.

GMT-REQUEST SUCCESS - The request succeeded.

GMT-REQUESTOR LOST COMMUNICATION WITH DISTRIBUTOR - The requestor lost communications with the distributor.

GMT-TRANSFER SUCCESS - Distributor transfer media in Fiber/Archive/WAN routing mode is successful.

GMT-VACP ERR COMM FAIL - VACP response from archive manager. Problem of communication.

GMT-VACP ERR ID EXISTS - VACP response from archive manager. The ID is already existing.

GMT-VACP ERR ID NOT FOUND - VACP response from archive manager. The ID was not in a device storage. The archive manager cannot find the specified ID.

GMT-VACP ERR INIT - VACP response from archive manager. Problem at the initialization.

GMT-VACP ERR INSUFF MEMORY - VACP response from archive manager. Problem of memory.

GMT-VACP ERR INSUFF SVCS - Insufficient services.

GMT-VACP ERR MACRO FAIL - The Archive manager reports (CFA/CTA) macro command is failed.

GMT-VACP ERR OP COMPLETED - Inverse of Incomplete Operation.

GMT-VACP ERR OPPERATION ABORTED - VACP response from archive manager. The command was aborted because of an unspecified error.

GMT-VACP ERR PARM INVALID - VACP response from archive manager. Bad parameters in the command.

GMT-VACP ERR PARTITION SMALL - The partition is too small to hold the material.

GMT-VACP ERR PORT_BUSY - VACP response from archive manager. The port is busy. Impossible to run the command.

GMT-VACP ERR RW FAILURE - VACP response from archive manager. Problem on read write mode.

GMT-VACP ERR SETUSERID - VACP Client is using wrong user ID to do the login.

GMT-VACP ERR TAPE UNAVAIL - VACP response from archive manager. No available tape to perform the operation.

GMT-VACP ERR TIMEOUT - VACP response from archive manager. Time out on a command.

GMT-VACP ERR UNKNOWN Command Received - VACP response from archive manager. The command is not a valid one.

GMT-VACP NAK_ERR_CHECKSUM - VACP response from archive manager. The checksum indicates an error in transmission.

GMT-VACP NAK_ERR_FRAMING - VACP response from archive manager. A framing error was detected in the message.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

GMT-VACP NAK_ERR_ID_CONFLICT - VACP response from archive manager. The ID being sent to the archive already exists.

GMT-VACP NAK_ERR_ILLEGAL_VALUE - VACP response from archive manager. The response is a NAK, as a result of an illegal value being sent.

GMT-VACP NAK_ERR_OVERRUN - VACP response from archive manager. An over run condition was detected in the message.

GMT-VACP NAK_ERR_PARITY - VACP response from archive manager. A parity error was detected in the message.

GMT-VACP NAK_ERR_UNDEFINED - VACP response from archive manager. The response is a NAK, of undefined error type.

GMT-VACP NAK_ERR_UNSUPPORTED - VACP response from archive manager. The command is not supported by the archive manager.

GMT-VACP SUCCESS - VACP response from archive manager. Clip moved successfully.

GMT-VDCP Archive disk handle not configured - VDCP archive disk handle not configured.

GMT-VDCP_SUCCESS - VDCP response from archive manager. The command ran with success.

HARD ERROR - A Sony Protocol VTR returned back the Hard Error bit enabled indicating some physical problem with the VTR or Tape.

HARDWARE TROUBLE BUZZER ALARM - In a Digital Sony deck the VTR protocol returned the buzzer bit set in the extended status.

HEAD STILL IN PLAY - The system resource event attempted to assign a device that was in play. The assignment did not take place.

HUB OFF LINE - Attempted a load port command with no load port installed. Attempted a transfer command with no transfer mechanism installed.

ID DOES NOT MATCH, MACRO LSB <Error Code> - ID doesn't match.

INCORRECT SIZE AT LOCATION - Insert command attempted to an incorrect size location.

INTERNAL ERROR - BAD COMMAND GENERATED - The format of the command is wrong.

INVALID EVENT COMMAND - The system resource event was not valid and could not be decoded by the list.

INVALID HEAD NUMBER - The minor device head specified by the system resource event was not a valid head number.

KEYER NUMBER SWITCHED ON/OFF MANUALLY - Manual Intervention occurred on Keyer.

LIST WILL STOP ON NEXT EVENT - Manual intervention occurred, List will stop on next event, id field is empty.

ADC™ Device Server and Config Tool

Installation and Operations

LOAD PORT FULL - CANNOT UNLOAD VTR - Load port is full in the procart.

Appendix A: Error Messages

LOAD PORT INDEX, OPEN, CLOSED ARM IN FRONT ?? - Load port problem, it can be a bad reinitialization, or the load port is open or the arm is blocked just in front.

LOAD PORT NOT INDEXED - Bad load port initialization.

LOAD PORT STALL NOT CLEARED - Tape were not put out of the load port.

MACRO BUSY ERROR - A Sony Cart machine returned back a status of Macro Busy on a macro command.

This error condition should never occur in a Sony Cart Machine.

MACRO DISTURBED - A Sony Cart machine returned back via the protocol that a Macro Command was either terminated or disturbed.

MACRO NOT FOUND, MACRO LSB <Error Code> - Couldn't find macro.

MAIN ROBOT - General robot problem.

MAIN ROBOT, CLAW 1 - Problem with the gripper 1 of the robot.

MAIN ROBOT, CLAW 2 - Problem with the gripper 2 of the robot.

MAIN ROBOT, X AXIS - Problem with the X Axis arm robot.

MAIN ROBOT, Y AXIS - Problem with the Y Axis arm robot.

MANUAL INTERVENTION OF SYSTEM - Indicates Manual Intervention on the switcher.

MASTER MEDIA FAILURE - DURING PREROLL - A failure of the primary media occurred during pre-roll of the media. No switching to a protect copy could occur at this time.

MASTER MEDIA FAILURE - PROTECT COPY NOT PLAYING - A failure of the primary media occurred but the backup media was unable to be switched into the on-air video stream.

MASTER MEDIA FAILURE - PROTECT COPY SWITCHED - A failure of the primary media caused the backup media (Protect) to be switched into the on-air video stream.

MECHANICAL INTERFERENCE - Mechanical interference.

MEDIA DEVICE NOT PROPERLY INITIALIZED - The media wasn't initialized properly.

MEDIA MISSING - NOT FOUND - The event was unable to play because the ID was not found in any device

MEDIA NOT THREADED - The event was unable to play because the media was not threaded into a device.

MEDIA UNABLE TO CUE - ID: <ID> - Device is unable to cue.

MODE SET TO DISABLE MOVEMENT WHEN DOOR OPEN - In the Procart cart machine you can enable or not a sound indicating that the door in the Procart cart machine is open and that you have to close it.

MOVE WITH LIGHT CURTAIN ACTIVE - While moving the robotics, an interruption of the light curtain was detected.

ADC™ Device Server and Config Tool

Installation and Operations

MULTIPLE GRIPPER ERRORS

Appendix A: Error Messages

MULTIPLE GRIPPER ERRORS, ARM <Error Code> PLACED OUT OF SERVICE - Gripper is out of service.

NAK RETURNED FROM SWITCHER - The switcher responded with a NAK, instead of an ACK.

NO ANOTATION EVENTS TO RECORD - The secondary record event was not inserted. No record.

NO CASSETTE IN GRIPPER - Procart cart machine. No tape in the gripper.

NO MORE BINS TO STORE MEDIA - The bins in the cart machine are all full. There is no more room for tapes in the cart machine.

NO VTR AT LOCATION - There is no VTR installed at the physical location.

NOT CUED IN TIME - The event was unable to play because it was unable to cue.

ON AIR EVENT PACKED - LIST WILL STOP - The on-air event was playing, and the packing of the list forced the deletion of the event.

ON AIR EVENT WAS CUT - The on-air event was playing, and it was deleted from the playlist

ON AIR EVENT WAS EJECTED - Media was ejected during playout

ON AIR EVENT WAS RECUED - The event began to play, but the operator intervened by invoking the recue command.

OUTPORT IS FULL - PLEASE EMPTY IT - The I/O port of the cart machine is full. It must be emptied so that the current ejection process continues.

PGM CROSSPOINT NUMBER AUDIO SWITCHED MANUALLY - Manual Intervention occurred on Audio crosspoint number.

PGM CROSSPOINT NUMBER VIDEO SWITCHED MANUALLY - Manual Intervention occurred on video crosspoint number.

PLAY ISSUED - MEDIA IN LOCAL - The device received the play command, but the returned status indicates that it did not go into play mode.

PLAYOUT TIMES OVERLAP - Events overlapped in the transmission list.

PRESETEFFECT BEGIN VID CROSSPOINT: <VideoInput> <-> AUD CROSSPOINT: <AudioInput> - Beginning of PresetEffect.

PRESETEFFECT END VID CROSSPOINT: <VideoInput> <-> AUD CROSSPOINT: <AudioInput> - End of

PresetEffect.

PROGRAM/INTERFACE ERROR - SYSTEM ALARM - In a Digital Sony deck the VTR protocol returned the system alarm bit set in the extended status.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

PROTECT COPY NOT USABLE – REMOVED - The protect copy of the media was removed or ejected, but the primary copy was not. The media was not on-air.

PROTECT MEDIA NOT PLAYED - NOT CUED - The secondary event was unable to play because the media was not cued in time.

PROTECT NAME NOT VALID - The major device to be used as a protect device, specified by the system resource event could not be found.

PUT TAPE FROM VTR: <Error Code> INTO BIN: <Bin Number> - Problem with an unthread tape for a VTR to a bin in the odetics cart.

PUT TAPE: <ID> FROM BIN: <Bin Number> INTO VTR: <Error Code> - Problem with a threading tape in a

VTR of an odetics cart.

RECORD ENDED PREMATURELY - The event for a record operation terminated abnormally.

RECORD EVENT WAS CUT - The record event was recording, and it was deleted from the record list.

RECORD NOT STARTED - Event failed to start.

Reference Timecode missing. Shifting from timecode to reference video for clocking input

REFERENCE VIDEO MISSING - The VTR has lost the reference video signal.

Reference Video missing. Shifting to PC Clock for clocking input. (Timecode also missing)

REMOVE TAPE FROM VTR, INSERT VIA I/O PORT - Somebody put a tape manually into a VTR instead of the load port.

REMOVE TAPES FROM VTRS, INSERT VIA I/O PORT - Somebody put tapes manually into a VTR instead of the load port.

RESEAT CASSETTE IN BIN: <Bin Number> AND INIT ROBOT - Put the tape in its bin and reinintialize the robot.

RETURN TO AUTOMATED CONTROL OF SYSTEM - Indicates the switcher is back to the list control.

ROBOT WARNING number V<ErrorCode> VTR number <ID> - Problem with a VTR from the MARC cart machine.

SERIAL CONTROL WENT INTO AUTOMATION - The device is now under automation control. This is the reverse of AUTO_ENABLE_OFF.

SERIAL CONTROL WENT INTO LOCAL - The device is no longer under automation control.

Communications exist, but the device will not respond to commands.

SETKEYON END VID CROSSPOINT: <VideoInput> <-> AUD CROSSPOINT: <AudioInput> - End of

DoSetKeyOn.

SETMIXON END VID CROSSPOINT: <VideoInput> <-> AUD CROSSPOINT: <AudioInput> - End of

DoSetMixOn.

SKIP ISSUED - The event began to play, but the operator intervened by invoking the skip command.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

STANDBYON ISSUED - MEDIA IN LOCAL - The device received the standby command, but the returned status indicates that it did not go into standby mode

SWITCHER COMMAND QUEUE FULL <Error Number> - From PutQueue, when queue is full.

SWITCHER DID NOT RESPOND TO REQUEST - The switcher is no longer communicating.

SYSTEM ERROR: NO DATAGRAM NCBS

TAKE WAS SENT VID CROSSPOINT: <VideoInput> <-> AUD CROSSPOINT: <AudioInput> - From

Background, just after sending take.

TAPE TROUBLE - A Sony Protocol VTR returned back the Tape Trouble bit enabled indicating some problem with the tape.

TARGETING OR DOOR OPEN - Procart cart machine. The door is either open or the tape could be put in the VTR.

THREAD FAILURE - DOOR OPEN OR SYSTEM DOWN - <Error Code> - The threading of a tape into the cart

VTR has failed. The elevator may have become jammed or the VTR jammed.

TRANSITION - INPUT CROSSPOINT: <CrosspointInput> <-> OUTPUT CROSSPOINT: <CrosspointOutput> -

From transition or/and control panel.

TRANSPORT MECHANISM MUST BE EMPTIED MANUALLY - Gripper has to be emptied manually.

TROUBLE IN DEVICE SERVO - In a Digital Sony deck the VTR protocol returned the servo alarm bit set in the extended status.

TROUBLE WITH OUTPORT - PLEASE CHECK - On those cart machines that have an I/O port, attempting to put a tape into the I/O port failed because of a hardware problem with the I/O port.

UNABLE TO ASSIGN HEAD - Using the system resource assignment event, the device that was to be assigned to the list could not be assigned.

UNABLE TO RELEASE HEAD - Using the system resource assignment event, the device that was to be released from the list could not be released.

UNKNOWN MARC ERROR - Unknown MARC cart machine problem.

UNKNOWN RESPONSE FROM CART <Error Code> - Undefined problem from the LMS cart machine.

UNKNOWN THREAD ERROR - <Error Code> - A Sony Cart returned an unknown Macro completion code when the threading of a tape into a VTR failed.

USERBITS NOT VALID, DEVICE NOT SET TO EJECT - A VTR was set to keep the tape even if an eject was issued, but the userbit associated with the tape was not valid.

VENUS NOT LOCKED TO TIMECODE - Venus doesn't get any timecode.

VIDEO DATA ERROR LEVEL NO GOOD - ID: <ID> <Time Code> - In a Digital Sony deck the VTR protocol returned back an Video Data error. The SOM of the error code will indicate where on the tape the error occurred.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

VIDEO READ AFTER WRITE NO GOOD - ID: <ID> <Time Code> - In a Digital Sony deck the VTR protocol returned back an Video Raw Verify error. The SOM of the error code will indicate where on the tape the error occurred.

VTR COMMAND TIMEOUT - The VTR command wasn't made on time.

VTR EJECT FAILURE - CHECK FOR JAM - <Error Code> - The VTR did not eject the tape when requested.

VTR ERROR number<Bin Number> - Problem with a tape between the VTR and the bin of the cart.

VTR PROBLEM - CHECK FOR JAM - <Error Code> - A VTR in a cart machine had a failure and is off-line.

VTR STATUS : <Bin Number> - <Bin Number> - Status of the VTR returned to the device server.

WARNING-SPOT SHORTER THAN SCHEDULED:

<ID> - The spot in the video server is too short to play well the next event.SQL Server

Database Error Messages

ADC applications have migrated to SQL Server. This section provides a reference to database errors that may be encountered.

• Error Message Number: Each error message displayed by SQL Server has an associated error message number that uniquely identifies the type of error.

• State Number: The error state number is an integer value between 1 and 127; it represents information about the source that issued the error (such as the error can be called from more than one place).

• Error Severity: The error severity levels provide a quick reference for you about the nature of the error. The severity levels range from 0 to 25.

Severity Level Description

0 to 10

11 to 16

Messages with a severity level of 0 to 10 are informational messages and not actual errors.

Severity levels 11 to 16 are generated as a result of user problems and can be fixed by the user. For example, the error message returned in the invalid update query, used earlier, had a severity level of 16.

Severity level 17 indicates that SQL Server has run out of a configurable resource, such as locks. Severity error 17 can be corrected by the DBA, and in some cases, by the database owner.

Severity level 18 messages indicate nonfatal internal software problems.

IMPORTANT: Severity errors 19 through 25 are fatal errors and can only be used via RAISERROR by

members of the fixed database role sysadmin with the with log option required. Severity 0 - 18 can be used by all users. When a fatal error occurs (20 - 25), the running process that generated the

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

Severity Level Description

error is terminated (nonfatal errors continue processing). For error severity levels 20 and greater, the client connection to SQL Server is terminated.

Severity level 19 indicates that a non-configurable resource limit has been exceeded.

Severity level 20 indicates a problem with a statement issued by the current process.

Severity level 21 indicates that SQL Server has encountered a problem that affects all the processes in a database.

Severity level 22 means a table or index has been damaged. To try to determine the extent of the problem, stop and restart SQL Server. If the problem is in the cache and not on the disk, the restart corrects the problem. Otherwise, use

DBCC to determine the extent of the damage and the required action to take.

Severity level 23 indicates a suspect database. To determine the extent of the damage and the proper action to take, use the DBCC commands.

Severity level 24 indicates a hardware problem.

Severity level 25 indicates some type of system error.

For SQL Server Error Definitions

1. Use Internet Explorer and search the Microsoft website for SQL Books Online

(http://msdn.microsoft.com/en-us/library/ms166020.aspx (http://msdn.microsoft.com/enus/library/ms166020.aspx)). The SQL Server Books Online dialog box appears.

ADC™ Device Server and Config Tool

Installation and Operations

2. From the SQL Server Books Online dialog box, click the Search Tab.

Appendix A: Error Messages

3. The Search tab enables you to quickly search Books Online for specific information. For example, in the Query combo box, type the error message number: 208.

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

4. To run the search, click the search icon . Example: The query runs, searching for 208 in the title of any of the book topics. If one or more items are found, they are displayed in a Query Results frame in the SQL Server Books Online dialog box.

5. Under Refine Search choose the Source and Topics to additionally focus the search. (Example:

Refined search to Library.)

ADC™ Device Server and Config Tool

Installation and Operations Appendix A: Error Messages

6. To view the document(s) found in the search, click the item. (Example: click MSSQLSERVER_208)

7. The detailed information for the error message number, including a detailed explanation and the action to take, is displayed in the document.

Also, the document can be printed ( ).

When getting multiple documents back for an error message query, select the desired document title for the listed results. For example, the document title MSSQLSERVER_208 displays detailed information on error 208. After you have displayed the error number document, read through the document for an explanation of the error and then follow the directions in the Action section of the document to correct the error.

Key features

Controls various broadcast devices (video servers, VTRs, routers, switchers, etc.)
Supports RS-422 serial, GPI, and Ethernet connections
Remote configuration via Configuration Manager application
Flexible and highly configurable software interface
Integrates with station timecode or reference video for timing
Supports IPv6 networking protocol
Offers N+1 Video Server Redundancy (Virtual Pool Driver)
Includes Global Media Transfer (GMT) capabilities
Provides extensive diagnostics and troubleshooting tools
Compatible with 32-bit and 64-bit operating systems

Frequently asked questions

The ADC Device Server is the heart of the automation system, controlling broadcast devices through RS-422 serial connections, GPI contact-closure triggers, or Ethernet connections, and communicating with remote clients via a LAN.

The minimum operating system requirements for the ADC Device Server are Microsoft® Windows® Server 2008 or Windows® Server 2012.

The ADC Device Server is configured remotely from any client PC in the Automation System containing the Configuration Manager application.

Yes, ADC v12 (including Device Server) supports IPv6 for networking.

The total number of connections to the Device Server cannot exceed 32 due to limits in APILIB32.dll.

The Device Server can be run on a single chassis or as a dual redundant pair for enhanced protection against hardware failure.