Datasheet | Acer laptop_ Technical information

Aspire Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

II

Revision History

Please refer to the table below for the updates made on this service guide.

Date Chapter Updates

Copyright

Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

Table of Contents

System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

TouchPad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Special Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

System Utilities 19

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Removing BIOS Passwords: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Machine Disassembly and Replacement 33

Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Replacement Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Removing the Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Removing the Base Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Removing the 2nd HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

VII


Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Removing the PCH Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Removing the DC-IN Cable Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Removing the Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

LCD Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Replacing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Replacing the Camera Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Main Unit Reassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the Power Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Replacing the PCH Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Replacing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Removing the LAN Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Replacing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Replacing the USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Replacing the Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Replacing the Wireless LAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Replacing the 2nd HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Replacing the Base Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Replace the Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Troubleshooting 125

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

VIII


Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

USB Failure (Right up/down side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Post Code Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Jumper and Connector Locations 143

Mainboard Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Mainboard Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Mainboard CMOS Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

FRU (Field Replaceable Unit) List 147

Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Screw Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Model Definition and Configuration

Test Compatible Components

Online Support Information

153

155

157

IX

X


Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many features:

Operating System

•

Platform

•

System Memory

• Dual-channel DDR3 SDRAM support:·

• Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules

(for 64-bit OS)

Display

•

•

•

•

17" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT

LCD, supporting simultaneous multi-window viewing via Acer GridVista™

Mercury free, environment friendly

16:9 aspect ratio

Super-slim design

Graphics

•

Storage subsystem

•

Audio subsystem

•

Optical Media Drive

•

Communication

• Acer Video Conference1, featuring:·

• Acer Crystal Eye high-def webcam with 1280 x 1024 resolution

Chapter 1 1

•

•

•

•

WLAN1, 10, 11:·

• Acer InviLink™ Nplify™ 802.11 b/g/n Wi-Fi CERTIFIED™·

• Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™

WPAN1:Bluetooth® 2.1+EDR

WWAN1, 10, 12: UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/

EDGE(850/900/1800/1900 MHz), upgradeable to 7.2 Mb/s HSDPA and 5.7 Mb/s HSUPA, supporting receiver diversity and equalizing at 2100 MHz

LAN: Gigabit Ethernet, Wake-on-LAN ready

Privacy control

•

•

BIOS user, supervisor, HDD passwords,

Kensington lock slot

Dimensions and Weight

•

Power Adapter and Battery

•

Special Keys and Controls

•

•

•

•

103-/104-/107-key keyboard, with inverted "T" cursor layout

10 function keys, four cursor keys, two Windows® keys, hotkey controls, independent standard numeric keypad, international language support

Media control keys (printed on keyboard): play/pause, stop, previous, next

Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip

I/O Ports

•

•

•

•

•

•

•

•

Multi-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

Four USB 2.0 ports

HDMI™ port with HDCP support

External display (VGA) port

Headphone/speaker/line-out jack with S/PDIF support

Microphone-in jack

Ethernet (RJ-45) port

DC-in jack for AC adapterr

Software

•

Optional Items

•

2 Chapter 1

Warranty

•

Environment

Chapter 1 3

System Block Diagram

4 Chapter 1

Notebook Tour

This section provides an overview of the features and functions of the notebook.

Top View

#

1

2

3

4

5

6

7

Chapter 1

Icon Item

Acer Crystal Eye webcam

Microphone

Description

Web camera for video communication. (only for certain models)

Internal microphone for recording sound.

Display screen

HDD indicator

Num Lock indicator

Caps Lock indicator

Power button/

Keyboard

Touchpad

Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by model).

Indicates when the HDD is active.

Lights up when the Num Lock is activated.

Lights up when the Caps Lock is activated.

Turns the computer on and off.

For entering data into your computer

Touch-sensitive pointing device which functions like a computer mouse.

5

#

8

9

10

11

12

Icon

P

Power

Item Description

Indicates the computer’s power status.

Battery

Communication indicator

Click buttons

(left, and right)

Palmrest

Speakers

Programmable key

Indicates the computer’s battery status.

1. Charging: The light shows amber when the light is charging.

2. Fully charged: the light shows blue when in AC mode.

Indicates the computer’s wireless connectivity status.

The left and right buttons function like the left and right mouse buttons.

Comfortable support area for your hand when using the computer.

Left and right speakers deliver stereo audio output.

User-programmable. (only for certain models)

Closed Front View

#

1

Left View

Icon Item

Multi-in-1 card reader

Description

Accepts Secure Digital (SD), MultiMediaCard (MMC),

Memory Stick (MS), Memory Stick PRO (MS PRO), xD-

Picture Card (xD).

Note: Push to remove/install the card. Only one card can operate at any given time.

6

#

1

2

3

4

Icon

HDMI

Item

Kensington lock slot

Ventilation slots

Ethernet RJ-45) port

HDMI port

Description

Connects to a Kensington-compatible computer security lock.

Enable the computer to stay cool, even after prolonged use.

Connects to an Ethernet 10/100/1000-based network.

Supports high definition digital video connections.

Chapter 1

#

5

6

Right View

Icon Item

USB 2.0 port

Microphone jack

Description

Connects to USB 2.0 devices (e.g., USB mouse, USB camera).

Accepts inputs from external microphones.

Headphones/ speaker/line-out jack with S/PDIF support.

Connects to audio line-out devices (e.g., speakers, headphones).

#

1

2

3

4

5

6

Icon Item

USB 2.0 port

Optical drive

Optical disk access indicator

Emergency eject hole

External display

(VGA) port

DC-in jack

Description

Connects to USB 2.0 devices (e.g., USB mouse, USB camera).

Internal optical drive; accepts CDs or DVDs.

Lights up when the optical drive is active.

Ejects the optical drive tray when the computer is turned off.Note:

Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off.

Connects to a display device (e.g. external, LCD monitor, LCD projector).

Connects to an AC adapter.

Chapter 1 7

Base View

#

1

2

3

4

5

6

6

Icon Item

Battery bay

Battery lock

Hard disk bay

Description

Houses the computer’s battery pack.

Note: The battery shown is for reference only. Your PC may have a different battery depending on the model purchased.

Locks the battery in position

Houses the computer’s hard disk (secured with screws)

Memory compartment Houses the computer’s main memory.

Ventilation slots and cooling fan

2nd HDD bay

Battery release latch

Enable the computer to stay cool, even after prolonged use.

Note: Do not cover or obstruct the opening the fan.

Houses the computer’s second HDD

Releases the battery for removal.

Indicators

The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed.

Icon Function

Power

Description

Indicates the computer is on or off.

8

Battery

Wireless LAN

Indicates the computer's battery status.

Indicates the status of Wireless LAN communication.

HDD

Num Lock

Caps Lock

Indicates when the hard disk drive is active.

Lights up when Num Lock is activated.

Lights up when Caps Lock is activated.

NOTE: 1. Charging: The battery light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

Chapter 1

TouchPad Basics

The following items show you how to use the TouchPad:

1

2 3

•

•

Move your finger across the TouchPad (1) to move the cursor.

Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.

Tapping on the TouchPad is the same as clicking the left button.

Function

Execute

Select

Drag

Left Button (2)

Quickly click twice.

Click once.

Click and hold, then use finger on the TouchPad to drag the cursor.

Right Button (3) Main TouchPad (1)

Tap twice (at the same speed as double-clicking a mouse button).

Tap once.

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor.

Access context menu

Click once.

NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad’s responsiveness.

Chapter 1 9

Using the Keyboard

Your computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys.

Lock Keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off.

Lock key

Caps Lock

Num Lock

Scroll Lock <Fn> +

<F12>

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired access

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys

Num Lock on

Type numbers in a normal manner.

Hold <Shift> while using cursorcontrol keys.

Hold <Fn> while typing letters on embedded keypad.

Hold <Fn> while using cursorcontrol keys.

Type the letters in a normal manner.

Num Lock off

10 Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key Description

Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions:

< > : Open or close the Start menu

<

<

<

<

<

<

<

<

> + <D>: Display the desktop

> + <E>: Open Windows Explore

>

> + <L>: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain)

> + <M>: Minimizes all windows

> + <R>: Open the Run dialog box

>

>

+ <F>: Search for a file or folder

+ <U>: Open Ease of Access Center

+ <BREAK>: Display the System Properties dialog box

Application key

< > + <TAB>: Cycle through programs on the taskbar

<CTRL> + < > + <F>: Search for computers (if you are on a network)

Note: Depending on your edition of Windows 7, some shortcuts may not function as described.

This key has the same effect as clicking the right mouse button; it opens the application's context menu.

Chapter 1 11

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output.

12

To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Hotkey

<Fn> + <F3>

Icon Function

Wireless communication switch

Description

Enables/disables the Wireless function.

<Fn> + <F4> Sleep Puts the computer in Sleep mode.

<Fn> + <F5>

<Fn> + <F6>

<Fn> + <F7>

<Fn> + <F8>

Display toggle

Screen blank

Touchpad toggle

Speaker toggle

Switches display output between the display screen, external monitor (if connected) and both.

Turns the display screen backlight off to save power. Press any key to return.

Turns the touchpad on and off.

Turns the speakers on and off.

<Fn> + < > Brightness up Increases the screen brightness.

<Fn> + < >

<Fn> + < >

Brightness down

Volume up

Decreases the screen brightness.

Increases the sound volume.

<Fn> + < >

<Fn> + <Home>

<Fn> + <Pg Up>

<Fn> + <Pg Dn>

<Fn> + <End>

Volume down

Play/Pause

Stop

Previous

Next

Decreases the sound volume.

Plays or pauses media files

Stops media file

Plays the previous media file in the play sequence

Plays the next media file in the play sequence

Chapter 1

Special Keys

On models that support the Euro symbol and the US dollar sign, the symbols can be located at the uppercenter and/or bottom-right of your keyboard.

The Euro symbol

1.

Open a text editor or word processor.

2.

Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.

NOTE: Some fonts and software do not support the Euro symbol. See www.microsoft.com/typography/faq/

faq12.htm for more information.

The US dollar sign

1.

Open a text editor or word processor.

2.

Hold <Shift> and then press the <4> key at the upper-center of the keyboard.

NOTE: This function varies according to the language settings.

Chapter 1 13

Hardware Specifications and Configurations

Processor

Item

CPU

Type

CPU Package

Power

On-die Cache

Front Side Bus

•

•

•

Specification

Processor Specifications

Item

CPU

Speed

Cores Bus Speed Cache Size Package

Core

Voltage

Acer P/N

CPU Fan True Value Table (UMA)

CPU Temperature

(Celcius)

Fan Speed (RPM) SPL Spec (dBA)

Throttling 50%: On= 100°C; OFF=85°C

OS shut down at 105°C; H/W shut down at 110°C

CPU Fan True Value Table (Discrete)

CPU Temperature

(Celcius)

Fan Speed (RPM) SPL Spec (dBA)

14

Throttling 50%: On= 100°C; OFF=85°C

OS shut down at 105°C; H/W shut down at 110°C

Core Logic Specifications

Item

Chipset

Package

Features •

Specification

Chapter 1

System Memory

Item

Memory size

DIMM socket number

Specification

0MB (No on-board Memory)

2 sockets

Supports memory size per socket 4GB

Supports maximum memory size 8GB

Supports DIMM type

Supports DIMM Speed

DDR3 64 bit

1066/1333 MHz

Video Specifications

Chipset

Item

Type

Package

Features •

Hard Disk Drive Interface

Item

Vendor & Model

Name

Capacity (GB)

Seagate

160, 250, 320,

500

Bytes per sector

Data heads

Drive Format

Disks

Spindle speed

(RPM)

Performance Specifications

Buffer size

Interface

DC Power Requirements

Voltage tolerance

5V ±5%

HGST

320, 500

5V ±5%

Specification

•

•

Specification

160, 250,

512

2-4

1-2

5400

8 MB

SATA

Toshiba

160, 250,

320, 500

5V ±5%

BIOS

Item

BIOS vendor

BIOS version

BIOS ROM type

Insyde BIOS

3.5

Flash

Specification

Western Digital

160, 250, 320,

500, 640

5V ±5%

Chapter 1 15

16

Features

Item Specification

• Flash ROM 4MB

• Support ISIPP

• Support Acer UI

• Support multi-boot

• Suspend to RAM (S3)/Disk (S4)

• Various hot-keys for system control

• Support SMBIOS 2.3, PCI2.2.

• Refer to Acer BIOS specification.

• DMI utility for BIOS serial number configurable/asset tag

• Support PXE

• Support Y2K solution

• Support WinFlash

• Wake on LAN from S3

• Wake on LAN form S4 in AC mode

• System information

LCD 17.3”

Item

Vendor/model name

Screen Diagonal (mm)

Display resolution (pixels)

Pixel Pitch

Display Mode

Typical White Luminance (cd/m

2

)

(also called Brightness)

Contrast Ratio

Response Time (Optical Rise

Time/Fall Time) msec

Luminance Uniformity

Electrical Interface

Support Color

Viewing Angle (up/down/right/ left)

Temperature Range (°C)

Operating

Storage (shipping)

Bluetooth

Item

Bluetooth

Controller

AUO/

500 typical

8/16

15/35/45/45

Foxconn BCM2046 BT2.1+EDR

Module (T60H928.33)

ChiMei

500

2/8

Specification

LG

17.3 inches

1600x3(RGB) x 900

0.2388X0.2388

Normally White

220 typical

1.25 max

LVDS

20/45/45/45

262K

0 to +50

-20 to +60

600

8/16

10/30/40/40

Specification

Foxconn AR3011 BT Module

(T77H056.00)

Samsung

600

8

15/30/40/40

Chapter 1

Item

Features

Specification

• Fully Qualified Bluetooth v2.1 with Class 2 specification RF output power.

• Enhanced Data Rate (EDR) compliant.

• Full Piconet and Scatternet operation.

• Integrated PIFA Antenna with better RF performance.

• USB 2.0 compliant interface.

• F/W upgradable via Flash downloads.

• Very low power consumption.

• Support Coexistence with Intel

WCS (Wireless Coexistence

System) & AFH (Adaptive

Frequency Hopping).

• Single-chip Bluetooth v2.1 + EDR solution

• USB 2.0 full-speed device interface with support for Device Firmware

Upgrade(DFU)

• SPI interface supports external serial flash devices

• Two on-chip 1.2V linear voltage regulators

• Integrated 32-bit CPU with 32KB data RAM and 256KB program RAM

• On-board PLL

• On-chip low power oscillator(LPO)

• WLAN coexistence interface

• Standard USB HCI interface

Audio Codec and Amplifier

Item

Audio

Controller

Package

Features •

Specification

LAN Interface

Item

LAN Chipset

Package

Features

Keyboard

Item

Type

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Features

•

•

Specification

Specification

Media Card Reader

Item

Chipset

Package

Features

Camera 1.3M

Item

Vendor and model

OV0

•

SUYIN HF1315-S32B-

Specification

Specifications

Chicony CNF9157 Liteon 09P2BF127 /

Liteon 09P2SF119

Chapter 1 17

18

Item

Type

Interface

Focusing distance

Dimensions (L x W x H mm)

Sensor type

Pixel resolution

Pixel size

Image size

CMOS image sensor with SXGA

USB Port 2.0

70cm

65 x 8.0 x 3.74 mm

OV9665

1280x1024

2 µm x 2 µm

3.89mm(H) X

2.43mm(V)Part number

Wireless LAN

Type

Specification

Atheros AR5B93 Realtek

RTL819SE b, g,n b, g, n

Specifications


USB Port 2.0

70 cm

65.0±0.3 X 8.0±0.1 X

3.69+0.11/-0.2 mm

TBC

1280x1024

TBC

TBC

Intel WiFi Link

1000 b, g, Draft-N Wireles Standards

Supported

Battery


USB Port 2.0

60 cm

65.0 x 8.0 x 3.53 ±

0.2mm

OV9665

1280x1024

2 µm x 2 µm

TBC

Specification

6 Cell

Item

Vendor & model name

Battery Type

Pack capacity

Number of battery cell

Package configuration

Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen).

Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

Navigating the BIOS Utility

There are five menu options: Information, Main, Security, Boot, and Exit.

Follow these instructions:

•

•

To choose a menu, use the left and right arrow keys.

To choose an item, use the up and down arrow keys.

•

•

To change the value of a parameter, press F5 or F6.

Press Esc while you are in any of the menu options to go to the Exit menu.

• In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values. Please

note that system information is subject to different models.

Chapter 2 19

Information

The Information screen displays a summary of your computer hardware information.

Information Main

P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y

Security Boot Exit

C P U T y p e :

C P U S p e e d :

I n t e l ( R ) C o r e ( T M ) i 3 C P U M 3 3 0 @ 2 . 1 3 G H z

2 1 3 0 M H z

I D E 0 M o d e l N a m e :

I D E 0 S e r i a l N u m b e r :

H i t a c h i H T S 5 4 5 0 1 6 B 9 A 3 0 0

0 9 1 2 0 2 P B G K 0 6 1 S H P Z 7 T N

I D E 1 M o d e l N a m e : S T 9 1 6 0 3 1 4 A S

I D E 0 S e r i a l N u m b e r : 5 V C C G N Q J

A T A P I M o d e l N a m e : O p t i a r c D V D R W A D - 7 5 8 5 H

S y s t e m B I O S V e r s i o n :

V G A B I O S V e r s i o n :

V 1 . 0 0

A T i 0 1 2 . 0 2 0 . 0 0 0 . 0 0 0 . 0 3 5 2 5 7

S e r i a l N u m b e r :

A s s e t T a g N u m b e r :

P r o d u c t N a m e :

M a n u f a c t u r e r N a m e :

U U I D :

T

A c e r

3 F 9 d 8 7 8 7 7 F 6 9 4 7 6 3 9 6 8 5

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r

C h a n g e Va l u e s

S e l e c t S u b M e n u

F 9

F 1 0

S e t u p D e f a u l t

S a v e a n d E x i t

NOTE: The system information is subject to different models.

Parameter

CPU Type

CPU Speed

IDE0 Model Name

IDE0 Serial Number

IDE1 Serial Number

IDE1 Serial Number

ATAPI Model Name

System BIOS Version

VGA BIOS Version

Serial Number

Asset Tag Number

Product Name

Manufacturer Name

UUID Number

Description

This field shows the CPU type and speed of the system.

This field shows the speed of the CPU.

This field shows the model name of HDD installed on primary IDE master.

This field displays the serial number of HDD installed on primary IDE master.

This field shows the model name of the device nstalled on secondary IDE master.

This field displays the serial number of the device installed on secondary IDE master.

This field displays the model name of the installed ODD drive.

Displays system BIOS version.

This field displays the VGA firmware version of the system.

This field displays the serial number of this unit.

This field displays the asset tag number of the system.

This field shows product name of the system.

This field displays the manufacturer of this system.

Universally Unique Identifier (UUID) is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).

20 Chapter 2

Main

The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.

Information Main


Security Boot Exit

I t e m S p e c i f i c H e l p

< T a b > , < S h i f t - T a b > , o r

< E n t e r > s e l e c t s f i e l d .

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 10



NOTE: The screen above is for your reference only. Actual values may differ.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

System Time

System Date

Total Memory

Video Memory

Graphic Mode

Quiet Boot

Network Boot

Description

Sets the system time. The hours are displayed with 24hour format.

Sets the system date.

This field reports the memory size of the system.

Shows the video memory size. VGA Memory size=32 MB

Sets discrete VGA only for systems with XP or Linux OS.

Format/Option

Format: HH:MM:SS

(hour:minute:second)

Format MM/DD/YYYY

(month/day/year)

N/A

N/A

Option: Switchable or

Discrete

Option: Enabled or Disabled


F12 Boot Menu

D2D Recovery

SATA Mode

This will hide POST messages while booting.

Enables, disables the system boot from LAN (remote server).

Enables, disables Boot Menu during POST.

Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store the operation system and restore the system to factory defaults.

Control the mode in which the SATA controller should operate.

Option: Disabled or Enabled


Option: AHCI mode or IDE mode

Chapter 2 21

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

Information Main Security


Boot Exit


S u p e r v i s o r P a s s w o r d c o n t r o l s a c c e s s t o t h e s e t u p u t i l i t y .

22

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 10



The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

Supervisor Password Is

User Password Is

HDD Password Is

Set Supervisor Password

Set User Password

Set HDD Password

Password on Boot

Description

Shows the setting of the Supervisor password

Shows the setting of the user password.

Shows the setting of the HDD password

Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters.

Press Enter to set the user password. When user password is set, this password protects the BIOS

Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters.

Press Enter to set the HDD password. When set this protects the HDD from unauthorized access.

Defines whether a password is required or not while the events defined in this group happened. The suboptions all require the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Option

Clear or Set

Clear or Set

Clear or Set

Disabled or

Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget the password. If you forget the password, you may have to reset the computer.

Chapter 2

Setting a Password

Follow these steps as you set the user or the supervisor password:

1.

Use the

↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The

Set Supervisor Password box appears:

S e t S u p e r v i s o r P a s s w o r d

C o n f i r m N e w P a s s w o r d [ ]

2.

Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New

Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3.

Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

4.

If desired, you can opt to enable the Password on boot parameter.

5.

When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1.

Use the


Set Password box appears:


E n t e r N e w P a s s w o r d [ ]

2.

Type the current password in the Enter Current Password field and press Enter.

3.

Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Supervisor Password parameter to “Clear”.

4.

When you have changed the settings, press F10 to save the changes and exit the BIOS Setup Utility.

Chapter 2 23

Changing a Password

1.

Use the


Set Password box appears.


E n t e r N e w P a s s w o r d [ ]

2.

Type the current password in the Enter Current Password field and press Enter.

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

4.

Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.

5.

If desired, you can enable the Password on boot parameter.

6.

When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

S e t u p N o t i c e

C h a n g e s h a v e b e e n s a v e d .

The password setting is complete after the user presses Enter.

If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

S e t u p W a r n i n g

I n v a l i d P a s s w o r d .

If the new password and confirm new password strings do not match, the screen displays the following message.

S e t u p W a r n i n g

P a s s w o r d s d o n o t m a t c h .

R e - e n t e r p a s s w o r d .

24 Chapter 2

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

Information Main


Security Boot Exit


1 : I D E 0 : H i t a c h i H T S 5 4 5 0 1 6 B 9 A 3 0 0 - ( S

2 : I D E 5 : S T 9 1 6 0 3 1 4 A S - ( S 6 )

3 : C D / D V D : O p t i a r c D V D R W A D - 7 5 8 H - ( S

4 : P C I L A N : A t h e r o s B o o t A g e n t

5 : U S B H D D :

6 : U S B C D R O M :

7 : U S B F F D :

8 : U S B K E Y :

U s e < > o r < > t o s e l e c t a d e v i c e , t h e n p r e s s

< F 6 > t o m o v e i t u p t h e l i s t , o r < F 5 > t o m o v e i t d o w n t h e l i s t .

P r e s s < E s c > t o e s c a p e t h e m e n u .

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 10



Chapter 2 25

Exit

The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.

Information Main


Security Boot Exit


E x i t S y s t e m S e t u p a n d s a v e y o u r c h a n g e s t o

C M O S .

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 10



The table below describes the parameters in this screen.

Parameter

Exit Saving Changes

Exit Discarding

Changes

Load Setup Default

Discard Changes

Save Changes

Description

Exit System Setup and save your changes to CMOS.

Exit utility without saving setup data to CMOS.

Load default values for all SETUP item.

Load previous values from CMOS for all SETUP items.

Save Setup Data to CMOS.

26 Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

•

New versions of system programs

•

•

New features or options

Restore a BIOS when it becomes corrupted.

DOS Flash Utility

Perform the following steps to use the DOS Flash Utility:

1.

Press F2 during boot to enter the Setup Menu.

2.

Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move

USB HDD to position 1.

Information Main


Security Boot Exit


1 : I D E 0 : H i t a c h i H T S 5 4 5 0 1 6 B 9 A 3 0 0 - ( S

2 : I D E 5 : S T 9 1 6 0 3 1 4 A S - ( S 6 )

3 : C D / D V D : O p t i a r c D V D R W A D - 7 5 8 H - ( S

4 : P C I L A N : A t h e r o s B o o t A g e n t

5 : U S B H D D :

6 : U S B C D R O M :

7 : U S B F F D :

8 : U S B K E Y :

U s e < > o r < > t o s e l e c t a d e v i c e , t h e n p r e s s

< F 6 > t o m o v e i t u p t h e l i s t , o r < F 5 > t o m o v e i t d o w n t h e l i s t .

P r e s s < E s c > t o e s c a p e t h e m e n u .

F 1

E S C

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

F 5 / F 6

E n t e r



F 9

F 10



3.

Execute the FLASH.BAT batch file to update BIOS. Or enter C:\ Flash it bios ver.fd/dc

The flash process begins as shown.

4.

In flash BIOS, the message Please do not remove AC Power Source displays.

NOTE: If the AC power is not connected, the following message displays.

Chapter 2 27

Plug in the AC power to continue.

5.

Flash is complete when the message Flash programming complete displays.

WinFlash Utility

Perform the following steps to use the WinFlash Utility:

1.

Double click the WinFlash executable.

2.

Click OK to begin the update. A progress screen displays.

3.

When the process is complete, close all programs and applications and reboot the system.

28 Chapter 2

Remove HDD/BIOS Password Utilities

This section provide you with removing HDD/BIOS method:

Remove HDD Password:

When the user keys in the wrong password three times, the system reports the following error code to user.

To unlock the HDD password, perform the following steps:

1.

Press Enter to display the Select Item screen.

2.

Select Enter Unlock Password and press Enter.

An Unlock Password displays.

3.

Make a note of the key, 76943488 in the example.

4.

Boot up the system to a removable bootable drive containing DOS and the UnlockHD.EXE program and

open a DOS prompt. For instructions on changing boot priority see “Boot” on page 25.

5.

From the DOS prompt, enter the UnlockHD.EXE command and input the key to create an unlock code.

Make a note of the result, for example 46548274.

6.

Reboot to the hard disk and wait for the error code to reappear.

7.

Press Enter to display the Select Item screen.

8.

Select Enter Unlock Password and press Enter.

9.

Enter the unlock code generated by UnlockHD.EXE.

10. Save and exit the BIOS to complete the process.

Chapter 2 29

Removing BIOS Passwords:

If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below.

To reset the BIOS password, run clnpwd.exe as follows:

1.

From a DOS prompt, Execute clnpwd.exe

2.

Press 1 or 2 to clean the desired password shown on the screen.

The onscreen message determines whether the function is successful or not.

30 Chapter 2

Miscellaneous Utilities

Using Boot Sequence Selector

Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot

Sequence Selector, perform the following steps:

1.

Enter into DOS.

2.

Execute BS.exe to display the usage screen.

3.

Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.

Using DMITools

The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management.

When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system (Windows, etc.).

To update the DMI Pool, perform the following steps:

1.

Enter into DOS.

2.

Execute qdmitools.exe. The following messages show dmitools usage:

Chapter 2 31

3

4

1

2

0

3.

Enter the required key number of the feature required to be modified. See the following table.

Key No.

Function Description

Enter 1 to modify the Asset Tag

Enter 2 to modify the Product Name

Enter 3 to modify the Serial Number

Enter 4 to modify the 1394 GUID Number

Enter 0 to exit the program

Using the LAN MAC Utility

Perform the following steps to write MAC information to eeprom:

1.

Use a text editor, for example Notepad, to edit the MAC.CFG file as shown:

•

•

•

•

WriteData= '001122334455' <------- MAC value

StartAddr=7A <------- MAC address

WriteLeng=6 <------- MAC value length

KeepByte=0 <------- can be any value

2.

Boot into DOS.

3.

Execute MAC.BAT to write MAC information to eeprom.

32 Chapter 2

Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

Disassembly Requirements

To disassemble the computer, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge

•

•

Flat screwdriver

Philips screwdriver

• Plastic flat screwdriver

• Plastic tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Related Information

The product previews seen in the disassembly procedures may not represent the final product color or configuration.

IMPORTANT: Cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.

Replacement Requirements

NOTE: Cabling and components require adhesive to be applied during the replacement and reassembly process.

NOTE: During manufacture a cyanoacrylate glue is used provided by Holdtite Adhesives LTD. This is not a specified requirement. The reassembler is free to select an alternative appropriate adhesive.

Chapter 3 33

Pre-disassembly Instructions

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Place the system on a flat, stable surface.

34 Chapter 3

Disassembly Process

The disassembly process is divided into the following sections:

• External components disassembly

•

•

Main unit disassembly

LCD module disassembly

The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.

Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the Mainboard, you must first remove the Keyboard, and LCD Module then disassemble the inside assembly frame in that order.

Main Screw List

Screw

M2.0*3L(BK)

M2.5*5L(NI)

M2.5*4L(BNI)

M3.0*3.5L(NI)

M2.5*5L(BNI)

M2.0*5L

M2.5*6L(BNI)

M2.5*2L(NI)

14

8

12

6

7

4

38

4

Quantity Acer Part Number

Chapter 3 35

External Module Disassembly Process

NOTE: The product previews seen in the disassembly procedures may not represent the final product color or configuration.

Screw List

Step

Base Cover Disassembly

2nd HDD Cover Disassembly

WLAN Module Disassembly

HDD Disassembly

2nd HDD Disassembly

ODD Module Disassembly

Screw

M2.5*5L(BNI)

M2.5*5L(BNI)

M2.0*3L(BK)

M3.0*3.5L(NI)

M3.0*3.5L(NI)

M2.0*3L(BK)

6

1

1

2

4

1

Quantity Part No.

External Modules Disassembly Flowchart

Turn off system and peripherals power

Disconnect power and signal cables from system

Remove Battery

Remove Dummy Card

Remove Lower Cover

Remove 2 nd

HDD

Cover

Remove HDD Remove DIMM Remove WLAN Board Remove 2 nd

HDD

36 Chapter 3

Removing the Battery Pack

1.

Turn the computer over.

2.

Slide the battery lock/unlock latch to the unlock position.

3.

Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).

2

1

NOTE: The battery has been highlighted with a yellow oval as shown in the above image. Please detach the battery and follow local regulations for disposal.

Chapter 3 37

Removing the Dummy Card

1.

Press the dummy card in to allow it to spring out.

2.

Pull the dummy card out.

38 Chapter 3

Removing the Base Door

1.

See “Removing the Battery Pack” on page 37.

2.

Remove the six (6) screws.

Step

Base Door

Disassembly

Screw

M2.5*5L(BNI) 6

Quantity Screw Type

3.

Lift the base door up at the finger indentation location provided in the bottom cover.

Chapter 3 39

Removing the Hard Disk Drive Module

1.


2.

See “Removing the Base Door” on page 39.

3.

Grasp the pull tab on the top of the HDD.

4.

Pull the tab horizontally to slide the HDD out of the connector dock.

5.

Lift the HDD out of the lower cover.

40 Chapter 3

6.

Remove the two (2) screws of the HDD bracket.

Step

HDD Bracket

Disassembly

Screw

M3.0*3.5L(NI)

7.

Lift the bracket away from the HDD.

2


Chapter 3 41

Removing the DIMM Module

1.


2.


3.

Push the memory module clips outwards.

4.

Pull the memory module out.

42 Chapter 3

Removing the WLAN Module

1.


2.


3.

Detach the two (2) cables from the Wireless LAN module.

IMPORTANT:Take note of the position of the Main (black) and Auxiliary (white) connectors.

4.

Remove the one (1) screw. Ensure the cables are well clear of the module.

Step

WLAN Module

Disassembly

Screw

M2.0*3L(BK) 1


Chapter 3 43

5.

Pull the WLAN module out and away.

44 Chapter 3

Removing the 2nd HDD Module

1.


2.

Remove the one (1) screw from the 2nd HDD module door.

Step

2nd HDD Module

Disassembly

Screw

M2.5*5L(BNI) 1

Quantity

3.

Remove the HDD module door from the lower cover.

Screw Type

Chapter 3 45

4.

Grasp the pull tab on the top of the HDD.

5.

Lift the HDD out of the lower cover.

6.

Remove the four (4) screws from the HDD bracket.

46

Step

HDD Bracket

Disassembly

Screw

M3.0*3.5L(NI) 4


Chapter 3

7.

Lift the bracket away from the HDD.

Chapter 3 47

Removing the ODD Module

1.


2.


3.

Pry the ODD from the chassis and pull the ODD completely out of the bay.

4.

Remove the two (2) screws from the ODD bracket.

Step

ODD Module

Disassembly

Screw

M2.0*3L(BK) 2


48 Chapter 3

5.

Remove the ODD bracket.

6.

Pry the ODD bezel off of the ODD module.

Chapter 3 49

Main Unit Disassembly Process



Main Unit Disassembly Flowchart

Remove external modules before proceeding

Remove keyboard

Remove upper cover

Remove CRT Cable Remove USB Board

Remove Bluetooth

Module

Remove Switch Board Remove Power Board

Remove LCD module

Remove main board

Remove DC cable Remove LAN Board Remove RTC Battery

Remove thermal module

Remove PCH

Heatsink

Remove CPU

Screw List

Step

Upper Cover

Disassembly

Lower Cover

Disassembly

Switch Board

Disassembly

Power Module

Disassembly

USB board

Disassembly

TBD

Screw

TBD

M2.5*2L(NI)

M2.0*3L(BK)

M2.5*6L(BNI)

2

3

1


50 Chapter 3

Step

Bluetooth Module

Disassembly

LAN Board

Disassembly

PCH Heatsink

Disassembly

LCD Module

Disassembly

TBD

Screw

TBD

TBD

M2.5*6L(BNI) 4


Chapter 3 51

Removing the Keyboard

IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing to prevent damage.

1.


2.


3.

See “Removing the DIMM Module” on page 42.

4.

See “Removing the WLAN Module” on page 43.

5.

See “Removing the 2nd HDD Module” on page 45.

6.

See “Removing the ODD Module” on page 48.

7.

Remove the twenty two (22) screws in the lower cover.

Step

Lower Cover

Disassembly

Screw

M2.5*6.0 (red callouts) 22


M2.5*2L(NI) (green callouts)

2

8.

Using plastic tweezers, release the six (6) clips holding the keyboard in place.

52 Chapter 3

9.

Gently pry up the keyboard.

10. Carefully flip the keyboard over.

11. Detach the keyboard FCC and remove the keyboard.

Chapter 3 53

Removing the Upper Cover

1.

See “Removing the Keyboard” on page 52.

2.

Disconnect the power board FFC.

3.

Unlock and disconnect the touchpad board FFC.

4.

Unlock and disconnect the speaker cable.

54 Chapter 3

5.

Remove the seven (7) screws from the upper cover.

Step

Upper Cover

Disassembly

Screw

2.5*4.0 (red callouts) 6

Quantity

2.0*3.0 (green callout) 1

Screw Type

Chapter 3 55

6.

Lift the upper cover away from the lower cover as shown.

Removing the LCD Module

1.

See "Removing the Upper Cover" on page 54

2.

Pull the WLAN antenna up through the upper cover and free it from the cable channel.

3.

Using the pull tab, release the LVDS cable from the connector.

56 Chapter 3

4.

Remove the four (4) screws from the hinges.

Step

Remove LCD

Module

M2.5*6.0

Screw

4


5.

Remove the LCD module from the chassis.

CAUTION: Make sure all cables are pulled back and away from the device to avoid damage during removal.

Chapter 3 57

Removing the Bluetooth Module

1.

See “Removing the Upper Cover” on page 54.

2.

Disconnect the Bluetooth cable from the mainboard..

3.

Remove the one (1) screw from the Bluetooth module.

Step

Bluetooth Module

Disassembly

Screw

M2.5*3 1

Quantity

4.

LIft the Bluetooth module away from the upper cover.

Screw Type.

58 Chapter 3

5.

Detach the Bluetooth module cable from the module.

Chapter 3 59

Removing the USB Board

1.


2.

Unlock the USB board connector and disconnect the cable from the mainboard.

3.

Peel the cable off the adhesive.

IMPORTANT:Take care not to tear the FFC pull tab during removal.

4.

Unlock the USB board cable connector and disconnect the cable from the board.

60 Chapter 3

5.

Remove one (1) screw from the USB board.

Step

USB Module

Disassembly

2.5*6

Screw

6.

Lift the USB board clear of the chassis.

1

Quantity Screw Type.

Chapter 3 61

Removing the Mainboard

1.


2.

Disconnect the following cables (a,b) from the mainboard.

a b a b

62 Chapter 3

3.

Remove three (3) screws from the mainboard.

Step

Main Board

Disassembly

Screw

M2.5*6 2

4.

Lift the mainboard out of the chassis as shown.


Chapter 3 63

Removing the LAN Board

1.

See “Removing the Mainboard” on page 62.

2.

Remove two (2) screws from the LAN board.

Step

LAN Module

Disassembly

Screw

M2.5*6.0

3.

Lift the LAN board clear of the chassis.

2


64 Chapter 3

Removing the RTC Battery

1.


2.

Pull the RTC battery off the mainboard.

NOTE: The RTC battery has been highlighted with the yellow circle as shown in the previous image. Please detach the RTC battery and follow local regulations for disposal.

Chapter 3 65

Removing the Thermal Module

1.


2.

Disconnect the thermal module fan connector.

3.

Loosen the six (6) captive screws from the thermal module.

66 Chapter 3

4.

Lift the thermal module away from the main board.

Chapter 3 67

Removing the CPU

1.

See “Removing the Thermal Module” on page 66.

2.

Unlock the CPU. Use a flathead screw driver to turn the screw 180

º

.

3.

Lift the CPU out of the socket.

68 Chapter 3

Removing the PCH Heatsink

1.


2.

Loosen the two (2) captive screws.

3.

Lift the thermal unit away.

Step

Removing the PCH

Heatsink

Screw

M2.5*6.0

2


NOTE: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in the previous image. Please detach the circuit board and follow local regulations for disposal.

Chapter 3 69

Removing the DC-IN Cable Assembly

1.


2.


3.

Remove the DC-IN cable from the retention guides.

4.

Lift the DC-IN cable assembly out of the chassis.

70 Chapter 3

Removing the Switch Board

1.


2.

Remove the two (2) screws.

Step

Switch Board

Disassembly

Screw

M2.5*2Ni 2


3.

Lift the switch board away from the upper cover (1) and turn it over (2).

1

2

Chapter 3 71

4.

Unlock and disconnect the switch board FFC.

72 Chapter 3

Removing the Power Board

1.


2.

Unlock and disconnect the power board FFC.

Chapter 3 73

3.

Remove the three (3) screws.

Step

Power Board

Disassembly

2.0*3

4.

Lift the power board away.

Screw

3


74 Chapter 3

LCD Module Disassembly Process



LCD Module Disassembly Flowchart

Remove LCD panel from main unit before proceeding

Remove LCD bezel

Remove camera module

Remove LCD panel

Remove LVDS cable

Screw List

Step

LCD Bezel

Disassembly

LCD Panel

Disassembly

Left Hinge

Disassembly

Right Hinge

Disassembly

Remove microphone

Screw Quantity

Remove WLAN antennas

Part No.

Remove LCD brackets

Chapter 3 75

Removing the LCD Bezel

1.


2.

Remove the two (2) screws from the LCD bezel as shown.

Step

Removing the LCD

Bezel

2.5*4

Screw

2


3.

Pry the bezel away from the top-center and then work around until the entire bezel is detached.

76 Chapter 3

4.

Remove the bezel from the LCD module.

Chapter 3 77

Removing the Camera Board

1.

See “Removing the LCD Bezel” on page 76.

2.

Pull up the camera board.

3.

Disconnect the camera connector.

78 Chapter 3

Removing the LCD Panel

1.

See “Removing the LCD Bezel” on page 76.

2.

Remove the six (6) screws from the LCD panel.

Step

LCD Panel

Disassembly

2.5*4

Screw

3.

Remove LVDS cable from cable guides

6


Chapter 3 79

4.

Disconnect the microphone cable.

5.

Lift the LCD panel out.

6.

Remove 6 screws from the LCD brackets (3 on each side).

80

Step

LCD Bracket

Disassembly

2.5*4

Screw

6


Chapter 3

7.

Separate the brackets from the panel as shown.

8.

Peel the LVDS cable off the panel.

9.

Continue peeling the cable off the LCD panel.

Chapter 3 81

82

10. Peel back the mylar tape and disconnect the LVDS cable.

11. Remove the adhesive foil tabs covering the microphone cable.

12. Lift up the microphone cable and remove it from the LCD cover.

Chapter 3

Removing the Antennas

1.

See “Removing the LCD Panel” on page 79.

2.

Remove the antenna cables from the retention guides.

3.

Free the cables completely.

4.

Pry the left antenna from the casing.

Chapter 3 83

5.

Pry the right antenna from the casing.

84 Chapter 3

LCD Reassembly Procedure

Replacing the Microphone

1.

Lay the microphone cable in the LCD cover and replace the adhesive foil tabs.

2.

Replace the microphone.

Chapter 3 85

Replacing the Antennas

1.

See See “Replacing the Microphone” on page 85.

2.

Adhere the left antenna down firmly onto the LCD module casing.

3.

Adhere the right antenna down firmly onto the LCD module casing.

86 Chapter 3

4.

Lay the cables around the module edge.

Chapter 3 87

Replacing the LCD Panel

1.

See “Replacing the Antennas” on page 86.

2.

Connect the FPC cable connector.

3.

Place the protective clear adhesive mylar tape down firmly over the connector.

4.

Continue adhering the webcam cable to the LCD panel.

88 Chapter 3

5.

Adhere the webcam cable to the back of the LCD panel, in parallel with the panel edges.

6.

Replace the brackets to the panel as shown.

7.

Replace the six (6) screws to the LCD brackets (3 on each side).

Chapter 3 89

8.

Replace the LCD panel into the top cover.

9.

Replace the six (6) screws to the LCD panel.

90

10. Connect the microphone cable.

Chapter 3

11. Place the LVDS cable into cable guides

Chapter 3 91

Replacing the Camera Board

1.

See “Replacing the LCD Panel” on page 88.

2.

Connect the cable to the Camera Board.

3.

Lay the Camera board down and press firmly to apply the adhesive.

92 Chapter 3

Replacing the LCD Bezel

1.

See “Replacing the Camera Board” on page 92.

2.

Place the bezel hinge covers over the hinges. Ensure the cables are correctly exiting the hinges.

3.

Press down on the top middle edge of the bezel to engage the locking clips.

4.

Press down on the bezel edge working simultaneously around the edges to the bottom.

Chapter 3 93

5.

Replace the two (2) bezel screws.

94 Chapter 3

Main Unit Reassembly Process

Replacing the Power Assembly

6.

Place the DC jack into the lower cover.

7.

Lay the cables in the retention guides.

Chapter 3 95

Replacing the PCH Thermal Module

1.

Place the PCH thermal module on the PCH chip.

2.

Replace the two (2) screws.

Replacing the CPU

IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket.

1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator.

96 Chapter 3

2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place.

Chapter 3 97

Replacing the Thermal Module

IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal

Module.

The following thermal grease types are approved for use:

•

•

•

Silmore GP50

Honeywell

Jet Motor 7762

•

The following thermal pads are approved for use:

Eapus XR-PE

1. See “Replacing the CPU” on page 96.

2. Remove all traces of thermal grease from the CPU using a lint-free cloth or cotton swab and Isopropyl

Alcohol, Acetone, or other approved cleaning agent.

3. Apply a small amount of thermal grease to the centre of the CPU—there is no need to spread the grease manually, the force used during the installation of the Thermal Module is sufficient.

4. Align the screw holes on the Thermal Module and

Mainboard then replace the module. Keep the module as level as possible to spread the thermal grease evenly.

5. Replace the six (6) securing screws to secure the

Thermal Module in place.

6. Connect the fan cable.

98 Chapter 3

Replacing the RTC Battery

1.

Push the RTC battery into the cradle on the mainboard, plus (+) side up.

Chapter 3 99

Removing the LAN Board

1.

Line up the screw holes, then replace the LAN board onto the mainboard.

2.


100 Chapter 3

Replacing the Main Board

1.

See “Replacing the Power Assembly” on page 95.

2.

See “Replacing the PCH Thermal Module” on page 96.

3.

See “Replacing the CPU” on page 96.

4.

See “Replacing the Thermal Module” on page 98.

5.

See “Replacing the RTC Battery” on page 99.

6.

See “Removing the LAN Board” on page 100.

7.

Slide the main board external connector edge in first to the lower case, then lower into place.

8.

Replace the three (3) screws to secure the mainboard to the lower cover.

Chapter 3 101

9.

Connect the CD-IN connector.

102 Chapter 3

Replacing the USB board

1.

See “Replacing the Main Board” on page 101.

2.

Place the USB board into the lower case edge first.

3.

Replace the one (1) screw.

4.

Adhere the USB board FFC to the chassis.

Chapter 3 103

5.

Connect and lock the USB board FFC to the USB board.

6.

Connect and lock the USB board FFC to the mainboard.

104 Chapter 3

Replacing the Bluetooth Module

1.


2.

Connect the Bluetooth cable to the Bluetooth module.

3.

Place the Bluetooth module onto the mainboard pressing down firmly.

4.


Chapter 3 105

5.

Connect the Bluetooth module cable to the main board.

106 Chapter 3

Replacing the LCD Module

1.


2.

Place the LCD module hinges into position on the lower case.

3.

Replace the four (4) screws, two each in the left and right hinges.

4.

Insert the antenna cables through the lower cover and pull through from the other side.

Chapter 3 107

5.

Lay the LVDS cable across the assembly as shown and press down firmly.

6.

Connect the LVDC cable.

108 Chapter 3

Replacing the Power Board

1.

Place the power board into the upper cover.

2.

Replace the three (3) screws.

3.

Connect and lock the FFC.

Chapter 3 109

Replacing the Switch Board

1.

Connect and lock the FFC.

2.

Turn the switch board over and place into the upper cover.

3.


110 Chapter 3

Replacing the Upper Cover

1.


2.

See “Replacing the LCD Module” on page 107.

3.

See “Replacing the Bluetooth Module” on page 105.

4.

See “Replacing the USB board” on page 103.

5.

See “Replacing the Power Board” on page 109.

6.

See “Replacing the Switch Board” on page 110.

7.

Place the upper cover onto the lower cover aligning the hinges first and then press down around the edges.

Chapter 3 111

112

8.

Replace the seven (7) screws.

9.

Turn the computer over and replace the twenty (24) screws on the bottom cover.

10. Connect the speaker cable.

Chapter 3

11. Connect and lock the Switch Board FFC.

12. Connect and lock the Power board FFC.

Chapter 3 113

Replacing the Keyboard

1.

See “Replacing the Upper Cover” on page 111.

2.

Connect and lock the FFC to the mainboard.

3.

Turn the keyboard over and insert the bottom edge in first, then push to down ensure the five latches across the top are fully secured.

114 Chapter 3

Replacing the Wireless LAN Module

1.

See “Replacing the Keyboard” on page 114.

2.

Insert the wireless LAN module into the connector.

3.

Replace the one screw.

4.

Replace the connectors. The white (Aux) cable attaches to the connector marked 2 on the board. The black (Main) cable attaches to the connector marked 1 on the board.

Chapter 3 115

Replacing the DIMM Module

1.


2.

Slide the DIMM module into the connector.

3.

Press down till the locking springs click into place.

116 Chapter 3

Replacing the 2nd HDD Module

1.


2.

Replace the HDD bracket.

3.

Replace the four (4) screws.

4.

Place the HDD into the lower cover.

Chapter 3 117

5.

Replace the HDD cover.

6.


118 Chapter 3

Replacing the Hard Disk Drive

1.


2.

Place the HDD bracket onto the HDD.

3.


4.

Insert the HDD into the bay inserting the bracket flanges into the lower cover slot first.

Chapter 3 119

5.

Grasp the tab and slide the HDD firmly into the docking connector.

120 Chapter 3

Replacing the ODD Module

1.


2.

Replace the ODD bezel.

3.

Replace the ODD bracket.

4.

Replace the two (2) screws of the ODD bracket.

Chapter 3 121

5.

Push the ODD completely into the bay until flush with the lower cover.

122 Chapter 3

Replacing the Base Door

1.

See “Replacing the Wireless LAN Module” on page 115.

2.

See “Replacing the DIMM Module” on page 116.

3.

See “Replacing the Hard Disk Drive” on page 119.

4.

See “Replacing the ODD Module” on page 121.

5.

Insert the base door edge flanges into the slots.

6.

Lower the base door.

7.

Tighten the six (6) screws.

Chapter 3 123

Replacing the Battery

1.

See “Replacing the Base Door” on page 123.

2.

Slide the battery into position.

3.

Close the locking latch.

Replace the Dummy Card

Push the dummy card into the slot until it clicks into place.

124 Chapter 3

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power On Issue

No Display Issue

LCD Failure

Internal Keyboard Failure

TouchPad Failure

Internal Speaker Failure

Internal Microphone Failure

USB Failure

Other Function Failure

Go To

Page 126

Page 127

Page 129

Page 130

Page 131

Page 132

Page 133

Page 135

Page 135

4.

If the Issue is still not resolved, see “Online Support Information” on page 157.

Chapter 4 125

Power On Issue

If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs:

Start

Check

AC/Battery

OK

Swap M/B

NG

Swap AC/Battery try

Computer Shuts down Intermittently

If the system powers off at intervals, perform the following actions one at a time to correct the problem.

1.

Check the power cable is properly connected to the computer and the electrical outlet.

2.

Remove any extension cables between the computer and the outlet.

3.

Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly into a known good electrical outlet.

4.

Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point.

5.

Remove any recently installed software.

6.


126 Chapter 4

No Display Issue

If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs:

START

Replace LCD

Panel and

Cable

No LCD Module OK?

Power On ?

No

Go to No Power troubleshooting step

Ext. DDRAM module connected properly?

No

Reconnect

SDRAM Module

Ext. DDRAM module functional?

No

Replace external

DDRAM module

Replace the main board

CPU Thermal

Module properly connected?

No

Remove and replace thermal module

No POST or Video

If the POST or video doesn’t display, perform the following actions one at a time to correct the problem.

1.

Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures.

2.

Make sure the computer has power by checking at least one of the following occurs:

• Fans start up

• Status LEDs light up

If there is no power, see “Power On Issue” on page 126.

3.

Drain any stored power by removing the power cable and battery and holding down the power button for

10 seconds. Reconnect the power and reboot the computer.

4.

Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5 (on this model).

If the POST or video appears on the external display, see “LCD Failure” on page 129.

5.

Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart the computer.

Chapter 4 127

If the computer boots correctly, add the devices one by one until the failure point is discovered.

6.

Reseat the memory modules.

7.

Remove the drives (see “Disassembly Process” on page 35).

8.


Abnormal Video Display

If video displays abnormally, perform the following actions one at a time to correct the problem.

1.

Reboot the computer.

2.

If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and

should be replaced. See “Disassembly Process” on page 35.

3.

If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD

is faulty and should be replaced. See “Disassembly Process” on page 35.

4.

Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings.

NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness.

If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See

“Disassembly Process” on page 35.

5.

Check the display resolution is correctly configured: a.

Minimize or close all Windows. b.

If display size is only abnormal in an application, check the view settings and control/mouse wheel zoom feature in the application. c.

If desktop display resolution is not normal, right-click on the desktop and select

Personalize

´ Display Settings. d.

Click and drag the Resolution slider to the desired resolution. e.

Click Apply and check the display. Readjust if necessary.

6.

Roll back the video driver to the previous version if updated.

7.

Remove and reinstall the video driver.

8.

Check the Device Manager to determine that:

• The device is properly installed. There are no red Xs or yellow exclamation marks.

•

•

There are no device conflicts.

No hardware is listed under Other Devices.

9.


10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.

11. If the Issue is still not resolved, see “Online Support Information” on page 157.

Random Loss of BIOS Settings

If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem.

1.

If the computer is more than one year old, replace the CMOS battery.

2.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

3.

If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices.

If the BIOS settings are still lost, replace the cables.

4.

If HDD information is missing from the BIOS, the drive may be defective and should be replaced.

5.

Replace the Motherboard.

128 Chapter 4

6.


LCD Failure

If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace nondefective FRUs:

Start

Check MB LCD connector and cables

OK

Check LCD module? cable ?

OK

Swap M/B

NG

Reassemble

Re-plug LCD cable

NG

Swap

LCD cable /LCD panel

Chapter 4 129

Built-In Keyboard Failure

If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs:

Start

Keyboard properly connected?

No

Disconnect and reconnect

Keyboard functioning?

No Replace Keyboard

Replace mainboard

130 Chapter 4

TouchPad Failure

If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs:

Chapter 4 131


If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs:

Start

Check M/B SPK cable

OK

NG

Re-assemble the

SPK cable to M/B

Swap M/B

Sound Problems

If sound problems are experienced, perform the following actions one at a time to correct the problem.

1.

Reboot the computer.

2.

Navigate to Start

´ Control Panel´ System and Maintenance´ System´ Device Manager. Check the Device Manager to determine that:

•

•

•

•

The device is properly installed.

There are no red Xs or yellow exclamation marks.

There are no device conflicts.

No hardware is listed under Other Devices.

3.

Roll back the audio driver to the previous version, if updated recently.

4.

Remove and reinstall the audio driver.

5.

Ensure that all volume controls are set mid range: a.

Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.

b.

Click Mixer to verify that other audio applications are set to 50 and not muted.

6.

Navigate to Start

´ Control Panel´ Hardware and Sound´ Sound. Ensure that Speakers are selected as the default audio device (green check mark).

NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices

(clear by default).

7.

Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure the speakers.

8.

Remove and recently installed hardware or software.

132 Chapter 4

9.

Restore system and file settings from a known good date using System Restore.

If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

10. Reinstall the Operating System.

11. If the Issue is still not resolved, see “Online Support Information” on page 157.


If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs:

Start

Check M/B Mic. cable

OK

NG

Re-assemble the

MIC cable to M/B

Swap M/B

Microphone Problems

If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.

1.

Check that the microphone is enabled. Navigate to Start

´ Control Panel´ Hardware and Sound´

Sound and select the Recording tab.

2.

Right-click on the Recording tab and select Show Disabled Devices (clear by default).

3.

The microphone appears on the Recording tab.

4.

Right-click on the microphone and select Enable.

5.

Select the microphone then click Properties. Select the Levels tab.

6.

Increase the volume to the maximum setting and click OK.

7.

Test the microphone hardware: a.

Select the microphone and click Configure.

b.

Select Set up microphone.

c.

Select the microphone type from the list and click Next.

d.

Follow the onscreen prompts to complete the test.

Chapter 4 133

8.


HDD Not Operating Correctly

If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.

1.

Disconnect all external devices.

2.

Run a complete virus scan using up-to-date software to ensure the computer is virus free.

3.

Run the Windows 7 Startup Repair Utility: a.

insert the Windows 7 Operating System DVD in the ODD and restart the computer. b.

When prompted, press any key to start to the operating system DVD. c.

The Install Windows screen displays. Click Next. d.

Select Repair your computer. e.

The System Recovery Options screen displays. Click Next. f.

Select the appropriate operating system, and click Next.

NOTE: Click Load Drivers if controller drives are required. g.

Select Startup Repair. h.

Startup Repair attempts to locate and resolve issues with the computer.

i.

When complete, click Finish.

If an issue is discovered, follow the onscreen information to resolve the problem.

4.

Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.

5.

Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that

CD/DVD drive is set as the first boot device on the Boot menu.

6.

Ensure all cables and jumpers on the HDD and ODD are set correctly.

7.

Remove any recently added hardware and associated software.

8.

Run the Windows Disk Defragmenter. For more information see Windows Help and Support.

9.

Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see

Windows Help and Support.

10. Restore system and file settings from a known good date using System Restore.

If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

11. Replace the HDD. See “Disassembly Process” on page 35.

134 Chapter 4

USB Failure (Right up/down side)

If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs:

Other Failures

If the VGA board, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume

Wheel fail, perform the following general steps to correct the problem. Do not replace non-defective FRUs:

1.

Check whether the drive is OK.

2.

Verify that the Test Fixture is OK.

3.

Swap the mainboard and retest.

Chapter 4 135

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power On

Issue” on page 126.):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

• Non-Acer devices

• Printer, mouse, and other external devices

• Battery pack

• Hard disk drive

• DIMM

• CD-ROM/Diskette drive Module

• PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

• System board

• LCD assembly

136 Chapter 4

Post Code Reference Tables

SEC

PEI

DXE

BDS

SMM

S3

ASL

These tables describe the POST codes and descriptions during the POST.

Post Code Range

PostBDS

Phase

InsydeH2ODDT™

Reserve

OEM Reserve

Reserved

POST Code Range

0x01 - 0x0F

0x70 - 0x9F

0x40 - 0x6F

0x10 - 0x3F

0xA0 - 0xBF

0xC0 - 0xCF

0x51 – 0x55

0xE1 – 0xE4

0xF9 – 0xFE

0xD0 – 0xD7

0xE8 – 0xEB

0xD8 – 0xE0

0xE5 – 0xE7

0xEC – 0xF8

SEC Phase POST Code Table

Functionality Name (Include\

PostCode.h)

SEC_SYSTEM_POWER_ON

Phase

SEC

Post

Code

1

SEC_BEFORE_MICROCODE_PATCH

SEC_AFTER_MICROCODE_PATCH

SEC_ACCESS_CSR

SEC_GENERIC_MSRINIT

SEC_CPU_SPEEDCFG

SEC_SETUP_CAR_OK

SEC_FORCE_MAX_RATIO

SEC

SEC

SEC

SEC

SEC

SEC

SEC

SEC

SEC

2

3

4

5

6

7

8

9

0A

Description

CPU power on and switch to

Protected mode

Patching CPU microcode

Setup Cache as RAM

PCIE MMIO Base Address initial

CPU Generic MSR initialization

Setup CPU speed

Cache as RAM test

Tune CPU frequency ratio to maximum level

Setup BIOS ROM cache

Enter Boot Firmware Volume

SEC_GO_TO_SECSTARTUP

SEC_GO_TO_PEICORE

PEI Phase POST Code Table:


PostCode.h)

PEI_SIO_INIT

PEI_CPU_REG_INIT

PEI_PCIE_MMIO_INIT

PEI_NB_REG_INIT

PEI_SB_REG_INIT

PEI_TPM_INIT

PEI_SMBUS_INIT

Phase

PEI

PEI

PEI

PEI

PEI

PEI

PEI

Post

Code

70

71

74

75

76

78

79

Description

Super I/O Initialization

CPU Early Initialization

PCIE MMIO BAR Initialization

North Bridge Early Initialization

South Bridge Early Initialization

TPM Initialization

SMBUS Early Initialization

Chapter 4 137

138


PostCode.h)

PEI_PROGRAM_CLOCK_GEN

PEI_IGD_EARLY_INITIAL

PEI_HECI_INIT

PEI_WATCHDOG_INIT

PEI_MEMORY_INIT

PEI_MEMORY_INIT_FOR_CRISIS

PEI_MEMORY_INSTALL

PEI_TXTPEI

PEI_SWITCH_STACK

PEI_MEMORY_CALLBACK

PEI_ENTER_RECOVERY_MODE

PEI_RECOVERY_MEDIA_FOUND

PEI

PEI

PEI_RECOVERY_MEDIA_NOT_FOUND PEI

PEI_RECOVERY_LOAD_FILE_DONE PEI

PEI_RECOVERY_START_FLASH PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI

PEI_ENTER_DXEIPL

PEI_FINDING_DXE_CORE

PEI_GO_TO_DXE_CORE

Phase

PEI

PEI

PEI

PEI

PEI

89

8A

8B

80

81

82

83

7C

7D

7E

7F

84

85

86

87

88

Post

Code

7A

7B

Description

Clock Generator Initialization

Internal Graphic device early

Initialization

HECI Initialization

Watchdog timer Initialization

Memory Initial for Normal boot.

Memory Initial for Crisis Recovery

Simple Memory test

TXT function early Initialization

Start to use Memory

Set cache for physical memory

Recovery device Initialization

Found Recovery image

Recovery image not found

Load Recovery Image completed

Start Flash BIOS with Recovery image

Loading BIOS image to RAM

Loading DXE core

Enter DXE core

DXE Phase POST Code Table:


PostCode.h)

DXE_TCGDXE

DXE_SB_SPI_INIT

DXE_CF9_RESET

DXE_SB_SERIAL_GPIO_INIT

DXE_SMMACCESS

DXE_SIO_INIT

DXE_LEGACY_REGION

DXE_IDENTIFY_FLASH_DEVICE

DXE_FTW_INIT

DXE_VARIABLE_INIT

DXE_VARIABLE_INIT_FAIL

DXE_MTC_INIT

DXE_CPU_INIT

DXE_MP_CPU_INIT

DXE_SMBUS_INIT

DXE_SMART_TIMER_INIT

DXE_PCRTC_INIT

Phase PostCode

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

40

41

42

43

44

46

47

49

4A

4B

4C

4D

4E

4F

50

51

52

Description

TPM initial in DXE

South bridge SPI initialization

Setup Reset service

South bridge Serial GPIO initialization

Setup SMM ACCE SS service

Super I/O DXE initialization

Setup Legacy Region service

Identify Flash device

Fault Tolerant Write verification

Variable Service initialization

Fail to initial Variable Service

MTC Initial

CPU Middle Initialization

Multi-processor

MiddleInitialization

SMBUS Driver Initialization

8259 Initialization

RTC Initialization

Chapter 4


PostCode.h)

DXE_SATA_INIT

DXE_SMM_CONTROLER_INIT

DXE_LEGACY_INTERRUPT

DXE_RELOCATE_SMBASE

DXE_FIRST_SMI

DXE_VTD_INIT

DXE_BEFORE_CSM16_INIT

DXE_AFTER_CSM16_INIT

DXE_LOAD_ACPI_TABLE

DXE_SB_DISPATCH

DXE_SB_IOTRAP_INIT

DXE_SUBCLASS_DRIVER

DXE_PPM_INIT

DXE_HECIDRV_INIT

BDS Phase POST Code Table:


PostCode.h)

BDS_ENTER_BDS

BDS_INSTALL_HOTKEY

BDS_ASF_INIT

BDS_PCI_ENUMERATION_START

BDS_BEFORE_PCIIO_INSTALL

BDS_PCI_ENUMERATION_END

BDS_CONNECT_CONSOLE_IN

BDS_CONNECT_CONSOLE_OUT

BDS_CONNECT_STD_ERR

BDS_CONNECT_USB_HC

BDS_CONNECT_USB_BUS

BDS_CONNECT_USB_DEVICE

BDS_NO_CONSOLE_ACTION

BDS_DISPLAY_LOGO_SYSTEM_INFO

BDS_START_IDE_CONTROLLER

BDS_START_SATA_CONTROLLER

BDS_START_ISA_ACPI_CONTROLLER

BDS_START_ISA_BUS

BDS_START_ISA_FDD

BDS_START_ISA_SEIRAL

BDS_START_IDE_BUS

BDS_START_AHCI_BUS

Phase PostCode

DXE

DXE

DXE

DXE

DXE

DXE

DXE

DXE

53

54

55

56

57

58

59

5A

DXE

DXE

DXE

DXE

DXE

DXE

5B

5C

5D

5E

5F

60

Description

SATA Controller earlyInitialization

Setup SMM Control service

Setup Legacy Interrupt service

Relocate SMM BASE

SMI test

VTD Initial

Legacy BIOS Initialization

Legacy interrupt function

Initialization

ACPI Table Initialization

Setup SB SMM Dispatcher service

Setup SB IOTRAP Service

Build AMT Table

PPM Initialization

HECIDRV Initialization

Phase

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

22

23

24

25

1E

1F

20

21

1A

1B

1C

1D

17

18

19

11

12

13

14

Post

Code

10

15

16

Description

Enter BDS entry

Install Hotkey service

ASF Initialization

PCI enumeration

PCI resource assign complete

PCI enumeration complete

Keyboard Controller, Keyboard and Mouse initialization

Video device initialization

Error report device initialization

USB host controller initialization

USB BUS driver initialization

USB device driver initialization

Console device initial fail

Display logo or system information

IDE controller initialization

SATA controller initialization

SIO controller initialization

ISA BUS driver initialization

Floppy device initialization

Serial device initialization

IDE device initialization

AHCI device initialization

Chapter 4 139


PostCode.h)

BDS_CONNECT_LEGACY_ROM

BDS_ENUMERATE_ALL_BOOT_OPTION

BDS_END_OF_BOOT_SELECTION

BDS_ENTER_SETUP

BDS_ENTER_BOOT_MANAGER

BDS_BOOT_DEVICE_SELECT

BDS_EFI64_SHADOW_ALL_LEGACY_RO

M

BDS_ACPI_S3SAVE BDS

Phase

BDS

BDS

BDS

BDS

BDS

BDS

BDS

Post

Code

26

27

28

29

2A

2B

2C

Description

Dispatch option ROMs

Get boot device information

End of boot selection

Enter Setup Menu

Enter Boot manager

Try to boot system to OS

Shadow Misc Option ROM

2D

BDS_READY_TO_BOOT_EVENT

BDS_GO_LEGACY_BOOT

BDS_GO_UEFI_BOOT

BDS_LEGACY16_PREPARE_TO_BOOT

BDS_EXIT_BOOT_SERVICES

BDS_LEGACY_BOOT_EVENT

BDS_ENTER_LEGACY_16_BOOT

BDS_RECOVERY_START_FLASH

BDS

BDS

BDS

BDS

BDS

BDS

BDS

BDS

2E

2F

30

31

32

33

34

35

Save S3 resume required data in

RAM

Last Chipset initial before boot to

OS

Start to boot Legacy OS

Start to boot UEFI OS

Prepare to Boot to Legacy OS

Send END of POST Message to

ME via HECI

Last Chipset initial before boot to

Legacy OS.

Ready to Boot Legacy OS.

Fast Recovery Start Flash.

PostBDS POST Code Table


PostCode.h)

POST_BDS_NO_BOOT_DEVICE

POST_BDS_START_IMAGE

POST_BDS_ENTER_INT19

POST_BDS_JUMP_BOOT_SECTOR

Phase

Post

Code

POST_BDS F9

POST_BDS FB

POST_BDS FD

POST_BDS FE

Description

No Boot Device

UEFI Boot Start Image

Legacy 16 boot entry

Try to Boot with INT 19

140

S3 Functions POST Code Table

Functionality Name (Include\ PostCode.h)

POST_BDS_NO_BOOT_DEVICE

POST_BDS_START_IMAGE

POST_BDS_ENTER_INT19

POST_BDS_JUMP_BOOT_SECTOR

Phase

POST_BDS

POST_BDS

POST_BDS

POST_BDS

Post

Code

F9

FB

FD

FE

Description

No Boot Device

UEFI Boot Start Image

Legacy 16 boot entry

Try to Boot with INT 19

ACPI Functions POST Code Table


ASL_ENTER_S1

ASL_ENTER_S3

Phase

ASL

ASL

Post

Code

51

53

Description

Prepare to enter S1

Prepare to enter S3

Chapter 4


ASL_ENTER_S4

ASL_ENTER_S5

ASL_WAKEUP_S1

ASL_WAKEUP_S3

ASL_WAKEUP_S4

Phase

ASL

ASL

ASL

ASL

ASL

Post

Code

54

55

E1

E3

E4

Description

Prepare to enter S4

Prepare to enter S5

System wakeup from S1



SMM Functions POST Code Table


PostCode.h)

SMM_IDENTIFY_FLASH_DEVICE

SMM_SMM_PLATFORM_INIT

SMM_ACPI_ENABLE_START

SMM_ACPI_ENABLE_END

SMM_S1_SLEEP_CALLBACK




SMM_ACPI_DISABLE_START

SMM_ACPI_DISABLE_END

Phase

SMM

SMM

SMM

SMM

SMM

SMM

SMM

SMM

SMM

SMM

Post

Code

0xA0

0xA2

0xA6

0xA7

0xA1

0xA3

0xA4

0xA5

0xA8

0xA9

Description

Identify Flash device in SMM

SMM service initial

OS call ACPI enable function

ACPI enable function complete

Enter S1

Enter S3

Enter S4

Enter S5

OS call ACPI disable function

ACPI disable function complete

InsydeH2ODDT Debugger POST Code Table

Functionality Name

(Include\ PostCode.h)

Used by Insyde debugger









PostCode

0x0D

0xD0

0xD1

0xD2

0xD3

0xD4

0xD5

0xD6

0xD7

Description

Waiting for device connect

Waiting for device connect

InsydeH2ODDT Ready

EHCI not found

Debug port connect low speed device

DDT Cable become low speed device

DDT Cable Transmission Error (Get descriptor fail)

DDT Cable Transmission Error (Set Debug mode fail)

DDT Cable Transmission Error (Set address fail)

Chapter 4 141

142 Chapter 4

Jumper and Connector Locations

Mainboard Top View

Chapter 5

Chapter 5

Item Description Item Description

143

Mainboard Bottom View

144

Item Description Item Description

Chapter 5

Clearing Password Check and BIOS Recovery

This section provides a procedure for clearing the password and BIOS. The Hardware Open Gap on the main board clears the CMOS of all user settings and restores factory defaults.

Mainboard CMOS Discharge

Discharging the CMOS clears all user settings.

1.

Disassemble the notebook and take out the 2nd HDD. See “Removing the 2nd HDD Module” on page 45.

2.

Remove the RTC battery. See “Removing the RTC Battery” on page 65.

3.

Turn the mainboard over and short the G2 pad.

TBD - Check this with Charles

4.

Reconnect the RTC battery and reassemble the unit.

Chapter 5 145

BIOS Recovery by Crisis Disk

BIOS Recovery Boot Block

The BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to the factory settings if a BIOS flash process fails.

BIOS Recovery Hotkey

The system provides a function hotkey: Fn+Esc, to enable the BIOS Recovery process when a system is powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and

Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called

Boot Block.

Steps for BIOS Recovery from USB Storage

Before performing this procedure, prepare a Crisis USB key. The Crisis USB key can be made by executing the Crisis Disk program in a functioning system with a Windows 7 OS.

IMPORTANT:The Crisis Disk program will overwrite all data on any drive that you use as a crisis disk.

Follow the steps below:

1.

Modify the archive name from " "

2.

Save ROM file (file name: ) to the root directory of the USB storage.

3.

Plug the USB storage into a USB port.

4.

Press Fn + ESC button then plug in AC.

The Power button flashes once.

5.

Press Power button to initiate system CRISIS mode.

When CRISIS is complete, the system auto restarts with a workable BIOS.

6.

Update the latest version BIOS for this machine by the regular BIOS flashing process.

146 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service

Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Exploded Diagrams

Chapter 6 147

Main Assembly

148

Item Description Part Number

Chapter 6


NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers.

Chapter 6 149

LCD Assembly

150


NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full listing of part numbers.

Chapter 6

FRU List

Screw Table

Chapter 6 151

152 Chapter 6

Model Definition and Configuration

Appendix A

Appendix A 153

154 Appendix A

Appendix B

Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows

®

7 environment.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Regarding configuration, combination and test procedures, please refer to the Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B 155

156 Appendix B

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and

Server models including:

•

•

•

•

Service guides for all models

User's manuals

BIOS updates

Software utilities

•

•

Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

• Detailed information on Acer's International Traveler's Warranty (ITW)

•

•

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 157

158

A

B

Antennas

Removing 83, 86

Battery Pack

Removing 37

BIOS

ROM type

15 vendor 15

BIOS Utility

19–27

Advanced

22

Boot

25

Exit

26

Navigating 19

Power 25

Save and Exit 26

Security

22

System Security

26

brightness

hotkeys 12

C

Camera Board

Removing 78, 92

caps lock on indicator

8

Common Problems 126

CPU

Replacing

96

CRT Cable

Removing 62

D

DIMM Module

Removing 42

Display

4

display

hotkeys 12

E

Euro Key 13

External Module Disassembly

Flowchart

36

Index

F

Features

1

FLASH Utility

27

Flash Utility 27

FRU (Field Replaceable Unit) List

147

H

Hard Disk Drive Module

Removing

40

Hibernation mode

hotkey 12

Hot Keys 10

I

Indicators

8

Intermittent Problems

136


133


132

J

Jumper and Connector Locations

143

K

Keyboard

Removing

52

Keyboard Failure

130

L

M

LCD Bezel

Removing

76, 93

LCD Failure

129

LCD Module

Removing

107

LCD Module Disassembly

Flowchart 75

LCD Panel

Removing

79

Main Unit Disassembly

Flowchart 50

Index

159

Mainboard

Removing

62

media access on indicator

8

Memory Check 126

Microphone

Removing 79

Model Definition 153

N

O

No Display Issue

127

num lock on indicator

8

ODD Failure

135

Online Support Information

157

P

Panel

5

PC Card 8

Power On Failure

126

S

Speaker Module

Removing

58

speakers hotkey

12

System

Block Diagram

4

T

Test Compatible Components

155

Thermal Module

Removing

66

Touch Pad Failure

131

TouchPad FFC

Removing 60, 64, 100

Troubleshooting

Built-in KB Failure 130

Internal Microphone 133

Internal Speakers 132

LCD Failure

129

No Display 127

ODD 135

Other Failures

135

160

Power On

126

Touch Pad

131

USB

135

U

Undetermined Problems

136

Upper Cover

Removing

54

USB Failure (Rightside)

135

utility

BIOS

19–27

V

W volume

hotkeys 12

Windows 2000 Environment Test

155

WLAN Board

Removing

43

Index

No results