Motorola WA840G Network Router User guide

User Guide

Wireless Access Point

WA840G

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE

EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.

CAUTION: TO ENSURE REGULATORY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.

CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND

TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.

This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product.

Postpone router installation until there is no risk of thunderstorm or lightning activity in the area.

Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.

Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the product.

Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord.

Place this equipment on a stable surface.

When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the

following:

• Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give particular attention to all safety precautions.

Retain the instructions for future reference.

•

•

•

Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this equipment.

Comply with all instructions that accompany this equipment.

Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will prevent damage to the product due to lightning and power surges.

•

•

Operate this product only from the type of power source indicated on the product’s marking label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in safe operating condition.

It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety

requirements of the country of use.

Installation of this product must be in accordance with national wiring codes.

Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet.

Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with regulations, the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet using the power adapter supplied with the unit.

Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.

Installation must at all times conform to local regulations.

FCC Compliance Class B Digital Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

•

•

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.

FCC Declaration of Conformity

Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the

WR850G, WE800G, WA840G, and BR700 comply with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference that may cause undesired operation.

Copyright © 2003 Motorola, Inc.

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft Windows screen shots are used by permission of Microsoft Corporation. Wi-Fi is a registered trademark of Wireless Ethernet Compatibility Alliance, Inc. All other product or service names are the property of their respective owners. © Motorola, Inc. 2003.

Contents

WA840G

Section 1:Overview

Features ................................................................................................................ 1-3

Understanding Your User Guide ......................................................................... 1-4

Box Contents ........................................................................................................ 1-5

Wireless Connections .......................................................................................... 1-5

Access Point .......................................................................................................1-5

LAN1-5

TCP/IP.................................................................................................................1-6

Static IP Address...........................................................................................................1-6

Dynamic IP Address......................................................................................................1-6

Positioning Your Access Point ........................................................................... 1-7

Wireless Range ...................................................................................................1-7

Technical Specifications................................................................................................1-8

Type of Networks.................................................................................................. 1-9

Access Point Mode..............................................................................................1-9

WDS Access Point Mode ....................................................................................1-9

Access Point Physical Description................................................................... 1-10

Back of Access Point.........................................................................................1-10

Front of Access Point ........................................................................................1-11

LED Description ................................................................................................1-12

Section 2:Installation

Hardware Setup .................................................................................................... 2-1

Antenna Installation.............................................................................................2-1

Access Point Physical Installation .......................................................................2-2

Horizontal Installation....................................................................................................2-2

Vertical Installation ........................................................................................................2-3

Wall Mount Installation ..................................................................................................2-3

Electrical Connection to Access Point .................................................................2-7

Easy Software Setup ............................................................................................ 2-7

Manual Software Setup ........................................................................................ 2-8

Wired Connection to Access Point ......................................................................2-8

Wireless Connection to Access Point..................................................................2-9

Configure Your Computers................................................................................ 2-10

Configuring Windows 98SE and ME .................................................................2-11

Configuring Windows 2000 ...............................................................................2-13

Configuring Windows XP...................................................................................2-16

I

II

CONTENTS

Configure Your Wireless Security Settings ......................................................2-19

Logging In .........................................................................................................2-19

Wireless Security Setup ....................................................................................2-20

Section 3:Configuration

Using the Web-Based Configuration Utility ........................................................3-1

Logging In ...........................................................................................................3-1

Navigation ...........................................................................................................3-2

Help, Restart, and Logout ...................................................................................3-2

Configuring Wireless Network Settings ..............................................................3-3

Basic Wireless Configuration ..............................................................................3-3

Configuring Wireless Security Settings ...............................................................3-5

Monitoring Wireless Access Points ...................................................................3-12

Advanced Wireless Configuration .....................................................................3-14

Configuring Control Panel Settings...................................................................3-17

Configuring Network Address ...........................................................................3-18

Configuring Device Security..............................................................................3-19

Updating Firmware............................................................................................3-20

Saving and Restoring Configuration Settings....................................................3-21

Section 4:Troubleshooting

Contact................................................................................................................4-1

Hardware Solutions...............................................................................................4-1

My computer is experiencing difficulty in connecting to the access point.......................................................................................................................4-2

Software Solutions ................................................................................................4-3

I would like to see if my Internet connection is live........................................................4-3

I cannot access the Configuration Utility for the access point. ......................................4-4

What if Pass Phrase isn’t supported? What do I enter for my security? ................................................................................................................4-5

I cannot browse past the first screen of the Configuration Utility...................................4-6

Section 5:Glossary

WA840G

Section 1:Overview

Congratulations on purchasing the Motorola Wireless Access Point

WA840G.

With the WA840G, you can network with everyone in your home or small office — wirelessly. The centerpiece of a user-friendly wireless network, the WA840G is a capable of providing data rates up to

54 Mbps, which is nearly 5 times faster than 802.11b networking.

Using the WA840G, you can effortlessly share files, pictures, peripherals, printers and more with everyone else on the network. By connecting a broadband modem (cable, DSL or other) and a router, you can also share a single high speed Internet connection. That's everyone online, all at the same time.

Because the access point is built with both the popular 802.11b wireless standard and the new nearly 5-times-faster 802.11g standard, your access point provides you the ultimate in flexibility and speed. With Wi-Fi

®

Protected Access (WPA) included, your wireless connections are robust and secure, giving you the security to communicate without fear that your signal might be compromised.

Upgradeable firmware keeps the access point’s control software upto-date. The WA840G captures the latest technology in a package that will stay current for many years, protect your home network, and provide you with easy home network management.

WA840G 1-1

SECTION 1

Wireless Access Point WA840G

OVERVIEW

Your wireless access point offers these great features:

Wireless Connectivity

Connects your PC to your wireless network and allows you to communicate unfettered. Using the 802.11g and 802.11b wireless communication standards will ensure compliance with current and future standards.

Secure Transmission

Protection against Internet intruders is crucial. The access point supports single session encryption when communicating with just the client, and it also supports network encryption when communicating with surrounding wireless networks.

The access point supports Wi-Fi Protected Access (WPA) and

Media Access Control (MAC) filtering protocols, giving you the choice to share your Internet connection with only those you designate.

OVERVIEW SECTION 1

Your Motorola Wireless Access Point WA840G connects and protects you. Built-in security coupled with upgradeable firmware ensures your access point will work for you for years to come.

A Word about Data Rates: Data rate is the speed at which individual bits of data flow through a channel. It is not the same speed at which entire files are uploaded or downloaded. These speeds will vary, and are often less than the maximum data rate. Upload and download speeds are affected by several factors including, but not limited to: the capacity of and the services offered by your cable operator or broadband service provider, channel capacity, network traffic, computer equipment, type of server, number of connections to

server, and availability of Internet router(s).

Features

! CD-ROM based Installation Assistant for easy installation

! Web-based configuration of features using any web browser

! Compatibility with both 802.11g and 802.11b standards

! Wireless security using WPA, 802.1X Authentication, Temporal

Key Integrity Protocol (TKIP), and Advanced Encryption Standard

(AES)

! Wireless Distribution System (WDS) mode supporting peer-to-peer communication with other WA840G or WR850G devices

! Firmware upgrade to stay current with latest specification

! Easily extend your home network in the office or other places, for example, at tradeshows

SECTION 1

Understanding Your User Guide

OVERVIEW

The User Guide is divided into the following sections:

Overview Describes the access point and its functions, the technology used, and the recommended methods for positioning the access point.

Installation It is assumed that you will use the Installation

Wizard on the CD-ROM to setup your access point.

If not, refer to this section for instructions on getting your access point up and running.

After you have completed this section, your access point will be active and ready to work.

Configuration Describes the Configuration Utility that manages your access point.

Glossary List of terms and acronyms.

OVERVIEW

Box Contents

Your box contains the following:

Antenna

Ethernet

Cable

CD-ROM

Base Station Stand

SECTION 1

WA840G

Power

Supply

Quick Start

Guide

Wireless Connections

Before installing your wireless access point, please take a few minutes to review the wireless networking functions described in this section.

Access Point

Generally, access points wirelessly connect networks together, such as your network with the Internet. Or, by configuring multiple clients such as laptops, each using their own access point, you are able to create your own private wireless Ad-Hoc network.

LAN

Local Area Network. A local area network provides a full-time, high-bandwidth connection over a limited area such as a home, building, or campus. Ethernet is the most widely used LAN standard.

SECTION 1

OVERVIEW

TCP/IP

Transmission Control Protocol/Internet Protocol (TCP/IP) comprises the backbone of the Internet. IP moves packets of data between nodes while TCP verifies delivery from client to server. The device you hook up to your wireless access point will identify itself with an IP address so that the network will know where to retrieve and deposit requested information.

Static IP Address

A static IP address is a fixed address that is assigned manually to a device on the network. Static IP addresses must be unique and cannot be shared, therefore they are used in situations where the address should never change, like print servers or PC servers.

Dynamic IP Address

A dynamic IP address is a temporary IP number, dynamically or randomly generated by a DHCP server. The address lasts only as long as the server allots, usually in the space of a day or two. When the IP address expires, the client is automatically reassigned a new

IP address, ensuring smooth communication.

OVERVIEW

Positioning Your Access Point

SECTION 1

To achieve the best wireless performance, review these guidelines before deciding where to place your access point:

! Placing your base station in the physical center of your network is the best location because the antenna sends out the signal in all directions.

!

Placing the access point in a higher location, such as on top of a cabinet, helps to disperse the signal cleanly, especially to receiving locations on upper stories.

! If possible, position your access point so there is a direct line of sight between the access point and your other home network devices.

! Avoid placing the access point next to large solid objects like computer cases, monitors, walls, fireplaces, etc. This helps the signal penetrate more cleanly.

! Other wireless devices like televisions, radios, microwaves and

2.4 GHz cordless telephones can interfere with the signal. Keep devices away from the access point.

! Mirrors, especially silver-coated, can reduce transmission performance.

Wireless Range

The following describes different scenarios for the expected range of the coverage area of the access point. This table is only a guide and coverage varies due to local conditions.

Data Rate

54 Mbps

11 Mbps

5.5 Mbps

Open Area

Up to 100 ft (30m)

Up to 900 feet (275 m)

Up to 1300 feet (396 m)

Closed Area

Up to 60 ft (18m)



2 or 1 Mbps Up to 1500 feet (457 m) Up to 300 feet (91 m)

SECTION 1

OVERVIEW

Technical Specifications

Your wireless access point uses a radio transmission technology defined by the Institute of Electrical and Electronics Engineers (IEEE) called 802.11 or Wi-Fi (Wireless Fidelity). This standard is subdivided into distinct categories of speed and the frequency spectrum used, designated by the lower case letter after the standard. For example, your access point supports both the ‘b’ and ‘g’ specifications. The

802.11b specification transmits data rates up to 11 Mbps while the

802.11g specification transmits data rates up to 54 Mbps. These are theoretical speeds so your performance may vary. The radio waves radiate out in a donut-shaped pattern. The waves travel through walls and floors, but transmission power and distance are affected. The theoretical distance limit is 1,000 feet (305 meters), but actual throughput and distance varies.

Both standards operate in the 2.4 GHz range, meaning other electrical appliance also might interfere with the access point – televisions, radios, microwave ovens, and 2.4 GHz cordless telephones. Thus positioning your access point where it encounters the least interference gains the greatest benefit to maintaining a quality connection.

OVERVIEW

Type of Networks

SECTION 1

Your access point can be used in several ways. The following examples illustrate the flexibility of your WA840G. Some examples require additional hardware.

Access Point Mode

In this mode, the WA840G connects wireless clients to a wired

Ethernet network. This example shows the most likely use for the access point, because it shares an Internet connection with your laptop or other wireless client.

WDS Access Point Mode

In this mode, the WA840G wirelessly connects its wireless clients to other access points.

SECTION 1

Access Point Physical Description

OVERVIEW

The following sections describe the physical characteristics of your access point.

For instructions on installing your access point, see Section 2:

Installation.

Back of Access Point

The following illustration shows the WA840G back panel:

Power LAN

Reset

Antenna

Power

Receptacle

LAN

Port

Reset

Button

Antenna

Feature Description

Power

Receptacle

The receptacle where you plug in the power adapter.

LAN Port This port connects your access point to the

Internet, your LAN network, or PC using an

Ethernet cable. This allows communication between the devices. The LAN port supports either 10BASE-T or 100BASE-T transmission speeds as well as straight-through and

Crossover Ethernet cables.

OVERVIEW SECTION 1

Feature Description

Reset Button Resets your access point or resets the access point to the default login settings.

Antenna

If the access point experiences trouble connecting to the Internet, briefly press and release the Reset button to reset the access point. This retains the access points configuration information.

To reset the access point to the factory defaults, while the access point is powered, press and hold the Reset button for more than 5 seconds.

This clears the access point’s user settings, including User ID, Password, IP Address, and

Subnet Mask. To re-configure the access point, see Section 3: Configuration.

The antenna used for wireless connections. You are able to rotate and tilt the antenna to gain the best signal reception.

Front of Access Point

The following illustration shows the WA840G front panel:

1 2 3

Po we r

Wi rel es s

De vic e

The access point LEDs indicate its operational status.

SECTION 1

OVERVIEW

LED Description

The underlined items represent network activity.

LED Condition Color Status

1 Power ON

Green

The device is powered on and operating normally.

Blinking Firmware update is in progress.

2 Wireless OFF button is depressed. If the reset button is held down for more than 5 seconds, the LED starts to blink during which the access point’s default user name, password and IP address will be restored. The LED then turns OFF until the reset button is released. The power LED blinks RED if the firmware is corrupted indicating the firmware needs to be restored.

None

No mobile station or access point has been associated with this device.

The wireless interface has been disabled by the firmware.

ON/Blinking

Green

802.11b/802.11g connection exists in this wireless domain/active traffic present.

3 Device OFF

None

No external Ethernet device has been attached and detected. The Ethernet link is down.

ON/Blinking

Amber

10BaseT link detected/active traffic present.

ON/Blinking

Green

100BaseT link detected/active traffic present.

Section 2:Installation

To get your network up and running:

! Set up your hardware.

! Insert the CD-ROM for Software Setup. Follow the prompts.

If you prefer to set up the access point’s software manually, refer to the Manual Software Setup found in this section.

The following sections provide detailed instructions for completing these tasks.

Hardware Setup

Hardware setup includes:

! Antenna Installation: verifying the antenna is connected to the access point.

! Physical Installation: where you physically place your access point.

! Electrical Connection: how to power your access point.

Antenna Installation

When shipped, the antenna is connected to the access point. If for some reason you need to detach and reattach the antenna to the main access point:

1 Locate the antenna threaded knob on the back of the access point.

2 To remove the antenna, unscrew the antenna connector counter-clockwise

SECTION 2

INSTALLATION

3 To reattach the antenna, screw the antenna connector clockwise on to the threaded knob until firmly seated. Do not overtighten.

Access Point Physical Installation

You can install the access point horizontally or vertically. The access point can also be mounted on a wall.

Horizontal Installation

2-2

1 Place the access point in the desired location and follow the procedures below for connecting and configuring the access point.

WA840G

INSTALLATION

Vertical Installation

SECTION 2

1 Insert the access point into the supplied base. Ensure that the antenna’s location is on top. The access point’s foot slides snugly into the base to keep the access point stable.

2 Follow the installation procedures for connecting and configuring the access point.

Wall Mount Installation

If you mount the access point on the wall, you must:

! Position the access point as specified by the local or national codes governing residential or business communications services.

! Follow all local standards for installing a network interface unit/network interface device (NIU/NID).

If possible, mount the access point to concrete, masonry, a wooden stud, or other solid wall material. Use anchors when necessary; for example, if you must mount the access point on drywall.

SECTION 2

INSTALLATION

To mount your access point on the wall:

1 Print the Wall Mounting Template shown on this page:

3.15”

[80.00mm]

INPUT VOLTAGE: +5VDC, 2A

FCC ID: F2NWA840G

MODEL: WA840G

Tested To Comply

With FCC Standards

FOR HOME OR OFFICE USE

MODEL WA840G

PART NUMBER: AAAAAA-BBB-CC

S/N: PPPPMMYJJJSSSSSCAABBCCCC

WIRELESS MAC: AB CD EF 01 23 45

MADE IN TAIWAN

The illustration is drawn at a one-to-one scale, which means that when printed, it provides the exact dimensions required to mount the access point.

2-4 WA840G

INSTALLATION SECTION 2

2 Click the Print icon or choose Print from the File menu to display the Print dialog box:

In both the Pages from and to fields, enter the page number on which the Wall Mounting Template appears.

Be sure you print the template at 100% scale and that Fit to page is not checked in the Print dialog box.

3 Click OK.

4 Measure the printed template with a ruler to ensure that it is the correct size.

5 Use a center punch to mark the center of the holes on the wall.

6 On the wall, locate the marks for the mounting holes you just made.

WARNING!

Before drilling holes, check the structure for potential damage to water, gas, or electric lines.

7 Drill the holes to a depth of at least 3.8 cm (1½ inches).

SECTION 2

INSTALLATION

8 If necessary, seat an anchor in each hole. Use M5 x 38 mm

(#10-16 x 1½ inch) screws with a flat underside and maximum screw head diameter of 10.5 mm to mount the access point.

9 Using a screwdriver, turn each screw until part of it protrudes from the wall, as shown:

!

There must be 4.0 mm (.16 inches) between the wall and the underside of the screw head.

!

The maximum distance from the wall to the top of the screw head is 7.6 mm (.3 in).

7.6 mm (.3 inches) maximum

10.5 mm (.4 inches) maximum

4.0 mm

10 Remove the front two plastic feet, nearest to the LED panel, from the bottom of the access point to uncover the keyholes.

11 Place the access point so the keyholes are above the mounting screws.

12 Slide the access point down until it stops against the top of the keyhole opening.

13 Follow the installation procedures for connecting and configuring the access point.

2-6 WA840G


Electrical Connection to Access Point

Your access point does not have an On/Off power switch and therefore will only be powered on by plugging in the power adapter.

Use only the original power adapter supplied with your access point.

To power supply

1 Connect the power adapter to the access point’s Power port, found on the back of the access point.

2 Plug the power adapter into a grounded and surge-protected power outlet.

The Power LED on the front panel lights green when connected properly.

Easy Software Setup

Run the Installation Wizard program from the supplied CD-ROM to quickly set up your network. Once your network is up and running, refer to Section 3: Configuration for advanced configuration.

SECTION 2

Manual Software Setup

INSTALLATION

If you’d prefer to manually set up your network, use this section to configure it. This section details the physical connection of the access point to your network as well as the configuration needed by your PC.

To set up your wireless network:

!

Physically connect and power on the access point

! Configure your PCs

!

Enter Wireless Security settings

Wired Connection to Access Point

2-8

Power LAN

Reset

Antenna

If you are connecting your PC with an Ethernet cable to the access point, your PC must be installed first with an Ethernet adapter.

You need one Ethernet cable for this procedure, to connect the PC to the access point.

1 Using the supplied Ethernet cable, connect one end of the cable to your PC’s Ethernet adapter and the other end to the LAN port on the access point.

2 To configure the initial settings of the access point, please see

Configure your Computers.

WA840G

INSTALLATION

Wireless Connection to Access Point

WARNING!

SECTION 2

When first configuring your access point, it is recommended that use an Ethernet cable. Performing the INITIAL configuration using a wireless connection is not secure and is not recommended.

After you have finished the initial configuration of the access point, your connection will be secure and you can safely use either a wired or wireless connection.

Power LAN

Reset

Antenna

If you are connecting your client wirelessly to the access point, you can use the Motorola WPCI810G, a wireless PCI card for your desktop PC. If you have a laptop, the Motorola WN825G wireless

PC card provides access.

The WN825G and WPCI810G are not supported under Windows 95,

98, or NT. Windows 98SE, ME, 2000, and XP are supported.

1 To connect the PC to the access point through a wireless connection, ensure the PC’s wireless adapter SSID (Service Set

Identifier) is set the access point’s SSID.

SECTION 2

INSTALLATION


FCC ID: F2NWA840G

MODEL: WA840G

Tested To Comply

With FCC Standards

FOR HOME OR OFFICE USE

MODEL WA840G




MADE IN TAIWAN


FCC ID: F2NWA840G

MODEL: WA840G

Tested To Comply

With FCC Standards

FO R HOM E OR OF FICE U SE

MODEL WA840G




MADE IN TAIWAN

MAC address

2 The default setting is motorola appended with the last 3 characters of the Wireless MAC address (an example SSID:

motorola 345) and that no encryption and authentication are enabled.

3 To configure the initial settings of the access point, please see

Configure your Computers.

Configure Your Computers

For initial configuration, you need to configure the PC’s network setting to specify a static IP address for the computer that is going to communicate with the access point.

After initial configuration:

If… Then…

Using DHCP

Reconfigure the PC’s settings to Obtain An IP

Address Automatically.

Not using DHCP Continue to use the Static IP settings.

This section includes information on configuring computers with the following operating systems:

! Windows

®

98SE

! Windows ME

®

! Windows

®

2000

! Windows XP™

Determine the operating system for each computer you will include in your wireless network and follow the steps to configure the network settings for that PC.

2-10 WA840G


Configuring Windows 98SE and ME

1 Click Start.

2 Select Settings > Control Panel.

3 Double-click Network. The Network window is displayed:

4 On the Configuration tab, select the TCP/IP line the for the appropriate Ethernet adapter on your PC. There may be multiple adapters installed – choose only the one that is configured for your adapter. In the example above, a 3Com Ethernet adapter card is installed and is the appropriate choice.

SECTION 2

INSTALLATION

5 Click Properties. The TCP/IP Properties window is displayed:

2-12

6 Click the IP Address tab.

7 Enter 192.168.40.10 in the IP Address field.

8 Enter 255.255.255.0 in the Subnet Mask field.

9 Click OK.

10 Click the Gateway tab and confirm that the Installed Gateway field is blank.

11 Click OK twice. Windows may ask for the Windows Installation disk. First check to see if the installation files are installed at c:\windows\options\cabs. Otherwise, load your Windows CD and follow the prompts.

12 Restart your computer to save your settings.

13 Proceed to the Configure Your Wireless Settings section to set up the security settings.

WA840G

INSTALLATION

Configuring Windows 2000

1 Click Start.

2 Select Settings.

3 Select Control Panel.

4 Double-click Network and Dial-Up Connections.

5 Double-click Local Area Connection.

SECTION 2

6 Click Properties.

SECTION 2

INSTALLATION

7 Ensure the box next to Internet Protocol (TCP/IP) is selected.

8 Click to highlight Internet Protocol (TCP/IP) and click

Properties.

2-14 WA840G




11 Click OK twice.



SECTION 2

INSTALLATION

Configuring Windows XP

This configuration assumes you have retained the default interface for Windows XP. If you are running the ‘Classic’ interface, please follow the instructions for Windows 2000.

1 Click Start.

2 Select Settings.

3 Select Control Panel.

4 Double-click Network and Dial-Up Connections.

5 Double-click Local Area Connection. The Local Area

Connection Status window appears:

2-16

6 Click Properties.

WA840G


7 Ensure the box next to Internet Protocol (TCP/IP) is selected.

SECTION 2

INSTALLATION

8 Click to highlight Internet Protocol (TCP/IP) and click

Properties.

2-18



11 Click OK twice.



WA840G

INSTALLATION

Configure Your Wireless Security Settings

SECTION 2

Before your access point can communicate securely with your computer, you must configure your wireless security settings. Failure to configure these settings properly could compromise your network to wireless hackers.

Logging In

WARNING!

When first configuring your access point, it is recommended that you use an Ethernet cable. Performing the INITIAL configuration using a wireless connection is not secure and is not recommended.

After you have finished the initial configuration of the access point, your connection will be secure and you can safely use either a wired or wireless connection.

1 Once the access point is connected, open your web browser. In the URL field, enter http://192.168.40.1 (the access point’s default IP address) and press Enter.

The login screen is displayed:

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INSTALLATION

2 Enter the User ID. The default factory setting is admin.

3 Enter the Password. The default factory setting is motorola.

Once you have logged in, for security reasons, you should change the User ID and Password. See Wireless Security Setup.

4 Click Log In to enter the access point’s Web-based Configuration

Utility.

Wireless Security Setup

To set up the correct security protocols for your access point:

1 Select Control Panel > Device Security.

2 In the Change User ID field, enter in your User ID. Create an ID that contains multiple case-sensitive characters as well as numbers. It cannot be longer than 64 characters.

3 In the Change User Password field, enter your Login Password.

Create a password that contains multiple case-sensitive characters as well as numbers and symbols like “_ + )”. It cannot be longer than 64 characters.

4 Re-enter your Password.

5 Click Apply.

6 Once the settings have been accepted, click Restart and log back into the Configuration Utility using your new User ID and

Password.

7 Select to Wireless > Basic.

8 Change the SSID to a user-friendly name and click Apply.

9 Navigate to Wireless > Security.

10 Select WPA-PSK from the ESS Authentication options.

11 Select TKIP from Encryption Status options.

12 Enter a new Pass Phrase in the Pass Phrase field. The Pass

Phrase must be between 8 and 63 characters.

13 Enter your Pass Phrase again in the Pass Phrase Confirm field.

Remember this Pass Phrase so that you can enter the same phrase for the Motorola client devices on your wireless LAN.

14 Click Apply and then click Restart. Your wireless security configuration is now complete.

2-20 WA840G

Section 3:Configuration

Use the information in this section to modify the access point’s settings. For example you can customize features for your home network, change settings such as your user name or password, or view the status of the network.

The screenshots seen here are intended for reference only; your version of firmware may differ slightly.

Using the Web-Based Configuration Utility

Logging In

1 Once the access point is connected, open your web browser. In the URL field, enter http://192.168.40.1 (the access point’s default IP address) and press the Enter key.

The login screen appears.

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CONFIGURATION

2 Enter the User ID. The default factory setting is admin.

3 Enter the Password. The default factory setting is motorola.

After you have logged in, for security reasons you should change the User ID and Password. See below.

4 Click Log In to enter the access point’s Configuration Utility.

Navigation

Each of the following subsections describe the components of the access point’s Configuration Utility, which is accessible from a web browser. These sections include:

To navigate, click on a major section and then the associated subsection. For example, to adjust the User Login ID, click

CONTROL PANEL on the left, then DEVICE SECURITY tab at top on the right. The Web-based Configuration Utility uses Javascript.

Your web browser’s Javascript needs to be enabled.

Help, Restart, and Logout

Click on the appropriate command to execute the action.

Restart Restarts your session with the Configuration Utility. When

Restart flashes, the change you have made requires that you restart the unit.

For convenience, it is recommended that you finish all of your configuration changes and then restart the

unit.

Logout Logs out of the access point’s Configuration Utility.

CONFIGURATION

Configuring Wireless Network Settings

SECTION 3

The Wireless Network screens allow you to adjust settings for your wireless connection:

! Basic

!

Security

! Site Monitor

! Advanced

Basic Wireless Configuration

The Wireless – Basic screen allows you to set up your Service Set

Identifier (SSID) parameters for your network. The SSID is the name of your network that is shared among all the devices in a wireless network.

Although your access point has a default SSID, it is recommended that you change it to a name that is easy for you to remember.

To access the screen, click Wireless > Basic.

Field or Button Description

Network Name

(SSID)

Enter a name of no more than 32 alphanumeric characters. This SSID must be entered on every wireless device on your wireless network to communicate back to the router. The default

SSID is motorola XXX, where XXX are the last

3 characters of your Wireless MAC address, found on the label on the bottom of the unit.

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CONFIGURATION

Field or Button Description

Channel Number Identifies the channel on which the access point communicates. Each wireless client must use the same channel to enable communication. If changed wirelessly, once you restart the access point, you will lose your wireless connection.

Change the wireless device’s channel to the new channel to log back into the access point.

The default is Channel 11.

Operation Mode Enables you to select the type of transmission protocol your wireless network uses.

The options are:

Wireless MAC

Address

Apply

Cancel

! Compatibility (802.11b/g) – default setting

! Performance (802.11g only)

! Legacy (802.11b only)

Displays the MAC address of the unit.

Click to save your settings.

Click to cancel any changes.

CONFIGURATION SECTION 3

Configuring Wireless Security Settings

The Wireless Security screen allows you to configure wireless security settings. To access the screen, click Wireless > Security.

Field Description

SSID Broadcast Service Set Identifier (SSID). Broadcasts the

SSID of the access point to devices on your network. This enables wireless clients, such as a laptop, to receive the access point’s SSID. If you don’t want the SSID to be broadcast, disable this feature. The default is enabled.

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CONFIGURATION


ESS

Authentication

Extended Service Set (ESS). Authentication establishes either an open or secure verification of communication with an access point. This setting does not encrypt your wireless transmission.

The options are:

Open

System

No authentication is used.

Default setting.

Pre-Shared

Key (PSK)

The Pre-Shared Key (PSK) authentication method is used.

WPA Wi-Fi

®

Protected Access

(WPA) authentication

(802.1X) is used with an EAP type. is used with a pre-shared key.

WPA-PSK is recommended for home users not using a RADIUS server.



Encryption Status Determines the type of security encryption algorithms used for the Key. This security setting encrypts your wireless transmission.

! None, WEP64, and WEP128 are available only when Open System or Pre-Shared

KEY (PSK) is selected in the ESS

Authentication field.

!

TKIP and AES are available only when

WPA and WPA-PSK are selected in the

ESS Authentication field.

The options are:

None No security. Default setting.

WEP64 Wired Equivalent Privacy - 64-bit strength (provides 4 Keys)

WEP128 Wired Equivalent Privacy -

128-bit strength (provides 2

Keys)

TKIP Temporal Key Integrity Protocol

AES Advanced Encryption Standard

TKIP is recommended for home users. If available, AES provides stronger encryption.

802.1X mode Can only be enabled when the ESS

Authorization is set to Open or PSK and either

WEP64 or WEP128 is selected (see the

Encryption Status field). During the

Authentication process, the server verifies the identity of the client attempting to connect to the network. When WPA-PSK is selected in the

ESS Authentication field, this option is automatically selected.

If not already enabled, select to activate this feature. When enabled, Dynamic Key generation occurs, meaning a key is automatically generated when the client requests one.

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CONFIGURATION


Key Input Method Available if PSK and/or WEP is selected. The options are:

! Pass Phrase – default setting

! Hexadecimal

! ASCII

If you select either Pass Phrase or

Hexadecimal, in Key Content, the format of the

Key appears in a hexadecimal format.

Pass Phrase

If you are using other non-Motorola wireless products and a security algorithm other than

WPA-PSK, you must enter your WEP keys manually in either ASCII or hexadecimal format for the non-Motorola wireless products.

Enter the Pass Phrase to be used for Key encryption. Keep a record of this Pass Phrase so you can enter the same phrase for the

Motorola client devices on your wireless LAN.

You will use this Pass Phrase when using WPA security with your client devices. Pass Phrase must be between 8 and 63 characters.

Key Length

The default pass phrase is motorola.

The option selected determines the strength of the key. This field is only available when ESS

Authentication is set PSK and the Encryption

Status is set to None.

There are two options:

! 128-bit

! 64-bit.



Key Index Use the drop-down list here to select one of the

Key Content fields below (Key 1, Key 2, etc). A maximum of four different Keys (1, 2, 3, or 4) are available, the number of keys is determined by what is selected in the ESS Authentication and Encryption Status field.

The Key selected here must match the Key in the client. For example, if you select Key 1 here you have to select Key 1 for the client.

Key Content

The default is 1.

Enter Key content in these fields. The Key

Content format is selected in the Key Input

Method field.

For the key content, the phrase is auto-generated by the password entered in the

Pass Phrase field. For non-Motorola clients, you will use these Keys (and not Pass Phrase) when using WEP for security. The Key will not automatically fill in until you have clicked

Apply.

If you have selected Hexadecimal or ASCII formatting (in the Key Input Method field), you can then enter your own Hexadecimal or ASCII keys. To enter keys manually, you must have

WEP64 or WEP128 selected in the Encryption

Status field.

!

For WEP64 keys, 5 case sensitive ASCII characters are allowed or 10 hexadecimal characters (using only characters 0-9 and

A-F)

! For WEP128 keys, 13 case sensitive ASCII characters are allowed or 26 hexadecimal characters (using only characters 0-9 and

A-F)

If entering a key manually, don’t leave a key field blank or enter all 0’s. These are not secure keys.

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CONFIGURATION


Group Key

Renewal Interval

This is the number of seconds that pass until your access point sends out a new group key and is only available if WPA or 802.1X are selected.

The default is 300 seconds.

RADIUS Server

IP

RADIUS Server

Port Number

Enter the RADIUS Server IP and Port number.

RADIUS is an authentication and accounting system to verify users.

To display these fields, either of the following conditions need to exist:

RADIUS Shared

Secret

RADIUS Shared

Secret

Confirmation

! Open System is selected, along with either

WEP64 or WEP128, and 802.1X is enabled

! WPA is selected and TKIP or AES is selected.

The default RADIUS Port Number is 1812.

Type and re-type the RADIUS password in these fields.



Wireless MAC

Access Control

List

Enables you to control which device accesses your wireless network based upon their MAC address. The default is disabled. The options are:

Enable Select to enable/disable the MAC

Access Control List (ACL). When disabled, the MAC ACL is not active and any wireless station is allowed to communicate with the wireless access point.

Allow Allows only the wireless devices in the ACL to communicate with the wireless access point.

Deny Denies wireless devices in the ACL from communicating with the wireless access point.

To add a MAC address to the ACL:

1 Check enable.

2 Select Allow or Deny from the drop-down list.

3 Enter a MAC Address or use one of the

Learned MAC Addresses. To use one of the Learned MAC addresses, click the address number. The number automatically appears in the Wireless MAC Address

Control List.

To alter a MAC address, remove and replace with the updated address.

4 Click Add to enter the address into the

ACL.

5 Click Apply to save.

To delete a MAC address from the ACL:

1 Click the MAC address you wish to delete.

Once activated, the field will change color.

2 Click REMOVE to clear the address.

3 Click APPLY to save.

SECTION 3

CONFIGURATION


Learned MAC

Addresses

Displays the MAC addresses (wireless devices only) the access point has already recorded.

Apply

Cancel

! If you wish to use one of the displayed MAC addresses, click the address number. The number automatically appears in the

Wireless MAC Address Control List.

! Click Refresh to search for additional MAC addresses.



Monitoring Wireless Access Points

The Site Monitor screen displays information about wireless access points and stations:

Station

Association

List

Site Survey

Identifies only those stations that are connected to your wireless access point.

Displays information about other access points in the area.

To access the screen, click Wireless > Site Monitor.



Station Association List

Refresh

MAC Address

Host Name

Click to refresh the Station Association List.

Displays the MAC address of clients found on the LAN.

Displays the name of the device attached.

Site Survey

Scan

SSID

Click to search for more access points or clients.

Displays the SSID of the device found.

MAC Address

Channel

Displays the MAC address of the device found.

Displays the channel upon which the device is broadcasting.

Signal Strength Displays the Signal Strength of the device found.

Wireless Mode

Security

Displays which protocol is used, 802.11b or

802.11g.

Displays the security protocol used.

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CONFIGURATION

Advanced Wireless Configuration

The Wireless-Advanced screen allows you to turn your wireless network off and on and adjust wireless parameters. Generally, these settings should remain at their default values.

To access the screen, click Wireless > Advanced.


Radio Interface Allows you to turn on and off the wireless feature. The default is enabled.

Short Preamble Improves the efficiency of a network's throughput when transmitting and receiving data. Motorola recommends that you enable this feature.

The default is disabled.

Frame Bursting Allows you to send more frames (collection of packets) within a given time period, which enhances network efficiency and reduces overhead.

This feature works with other Motorola products to increase performance throughput. Motorola recommends that you enable this feature. The default is disabled.



RTS Threshold Allows you to modify the RTS threshold, which is the packet size at which an access point issues a request to send (RTS). The range is 0 to 2347 bytes.

Fragmentation

Threshold

The default is 2347.

Allows you to set the size at which packets are fragmented and transmitted a piece at a time instead of all at once. The setting must be within the range of 256 to 2346 bytes.

Beacon Period

The default is 2346.

Allows you to set the time units for the beacon period. A beacon is a packet broadcast by the access point to keep the network synchronized.

You are able to set the Beacon Period value from 1 to 65535 in Time Units (TU). The default is 100.

Since changes to the Beacon Period and

Delivery Traffic Indicator Maps (DTIM) settings may affect wireless performance, it is best to use the default settings.

DTIM Period Allows you to set the Delivery Traffic Indicator

Maps (DTIM) period value from 1 to 255 in multiples of Beacon Periods. The default is 3.

Since changes to the Beacon Period and

Delivery Traffic Indicator Maps (DTIM) settings may affect wireless performance, it is best to use the default settings.

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CONFIGURATION


Basic Rate Set Allows you to set the transmission rate. The access point broadcasts different transmission rates so clients know which transmission rate to use to join the network.

The options are:

1 to 2

Mbps

The slowest speed available.

11g Protection

Mode

Default

Ensures compatibility with

802.11b or 802.11g devices

All

Ensures compatibility with all devices.

Ensures that your wireless access point does not interfere with neighbor networks. 802.11g networks cause collisions on 802.11b networks, so the Protection Mode forces the 802.11g network to negotiate around the 802.11b network.

WDS Mode

The options are:

Disable

802.11g Protection Mode is never used.

Auto

802.11g Protection Mode is used if either an 802.11b client joins the network or the access point detects an 802.11b network on the same channel. Default setting.

Enables WDS mode, which allows you to share and expand your network with other wireless access points. The WDS fields, WDS Restrict

Mode and WDS Restrict MAC address become active once WDS is enabled.

Set up the access point’s with the same

Wireless SSID and security settings.

When WDS mode is enabled, any access point, if configured to your access point’s settings, can connect to your network. The default is disabled.



WDS Restrict

Mode

Protects your network by assigning access to only the access points you designate. Assign the access points’ MAC addresses in the WDS

Restrict MAC Addresses fields.

The default is enabled.

WDS Restrict

MAC Addresses

Apply

Cancel

To activate these fields, WDS Restrict Mode must be enabled.

! Enter up to four wireless MAC addresses

! To edit an entry, highlight the number and change

! To delete a number, delete each field



Configuring Control Panel Settings

The Control Panel screens enable administrative maintenance for your access point, such as changing your login User ID/Password, updating your firmware, or backing up your configuration.

The following screens are available in Control Panel:

!

Network Address

!

Device Security

! Firmware Update

! Configuration Data

SECTION 3

CONFIGURATION

Configuring Network Address

This screen allows you to change your Connection Mode and IP settings.

To access the screen, click Control Panel > Network Access.


LAN Ethernet

MAC Address

Displays the unit’s Ethernet MAC address.

Connection Mode The access point supports two connection modes for acquiring its own IP configuration settings:

! DHCP

! Static Assigned

Select the appropriate connection mode for your network.

Connection

Status

IP Address

Provides current information about the connection status of the access point.

Displays the access point’s IP Address used to connect to your network.

If DHCP is selected, this is the IP Address that your access point is currently using to access the Internet. If using Static Assigned, enter the

IP Address here.



Subnet Mask Displays the access point’s Subnet Mask address used to connect to your network.

If DHCP is selected, this is the Subnet Mask

Address that your access point is currently using to access the Internet. If using Static

Assigned, enter the Subnet Mask Address here.

Gateway IP Displays the access point’s Gateway IP

Address used to connect to your network.

If DHCP is selected, this is the Gateway IP

Address that your access point is currently using to access the Internet. If using Static

Assigned, enter the Gateway IP Address here.

Apply

Cancel



Configuring Device Security

This screen allows you to change your User ID and Password and adjust the inactivity time.

To access the screen, click Control Panel > Device Security.


Login User ID Changes the User ID used for logging into the access point’s Configuration Utility. It cannot be longer than 63 bytes. A blank user name is not allowed. The default is admin.

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CONFIGURATION


Login Password

Login Password

Confirm

Use this option to change the Password used to log into the access point’s web based utility. It cannot be longer than 63 bytes. A blank password is not allowed. The default is

motorola.

Login Idle Time Sets the amount of idle time (no actions occur) that elapses before the access point automatically logs you off. The default is 10 minutes.

Apply

Cancel



Updating Firmware

The Firmware Update screen allows you to update your access point’s firmware, the mechanism that controls your access points hardware.

To check for a firmware update, access this website www.motorola.com/broadband/networking

.

To update the firmware:

1 Download the latest firmware file to your computer from the

Motorola website.

2 Click Control Panel > Firmware Update to access the Firmware

Update screen.

3 To locate the file you downloaded, type the path to the file or click

Browse and navigate to it.

4 Click UPDATE to update the access point with the selected firmware file. The access point will inform you that you successfully updated the unit.

5 Follow the prompts to restart.


Saving and Restoring Configuration Settings

The Configuration Data screen allows you to save and restore your access point’s configuration settings. You are also able to reset the access point to its factory default settings.

To access the screen, click Control Panel > Configuration Data.

To reset the access point to its original configuration; click FACTORY

DEFAULTS.

To backup your settings:

1 Click BACKUP.

2 From the pop up window, choose the destination for the file.

3 Enter a descriptive file name.

To restore your settings:

1 Locate the Configuration file on your computer by entering the path to the file or click Browse and navigate to it.

2 Click RESTORE to reapply the saved settings with the selected file.

Section 4:Troubleshooting

This section details possible solutions to common problems that may occur in using the access point.

Contact

If you are unable to locate a solution here, please access our website at www.motorola.com/broadband/networking for the latest information.

You can also reach us 7 days a week, 24 hours a day at

1-877-466-8646.

Hardware Solutions

My computer is experiencing difficulty connecting to the wireless network.

! Ensure that your access point is powered on and that the

Wireless LED is lit.

! Ensure that your wireless adapter (PCI card, Notebook or

Ethernet adapter) is installed correctly and is active.

! Ensure that your wireless adapter’s radio signal is enabled.

Review your adapter’s documentation for further instructions.

!

Ensure that your wireless adapter for your PC and the access point have the same security settings that will allow your computer to access the wireless network. For details on adjusting your security settings, see Wireless Security Settings in

Section 3: Configuration.

! Ensure that your access point is within range of your router or is not behind an obstruction. For example, metal structures will interfere with the signal, as will 2.4 GHz cordless phones, and microwaves.

! Ensure that your antenna is connected and that your router’s antenna is also connected.

WA840G 4-1

SECTION 4

TROUBLESHOOTING

My computer is experiencing difficulty in connecting to the access point.

! Ensure that all of your cable connections are firmly connected.

This includes the cables from the wall to your modem, between the router and modem, and, if available, from the access point to your PC.

!

Ensure that your LEDs are not lit Red or not at all. For further information about LED descriptions, see Section 1: Overview.

!

Ensure that you are using Ethernet cables and not telephone cables between the router and modem or router and PC, or if available, access point and PC. Ethernet cables use a wider

RJ-45 style plug using 8 wires where telephone style plugs use the smaller RJ-11 style plug using 4 to 6 wires.

The plug on the left is RJ-45; the plug on the right is RJ-11 – use only

RJ-45.

! Ensure that your Ethernet adapter is enabled. To check the status of your adapter, click the monitor icon in the System Tray at the bottom right of your screen.

You can also check the status of your Ethernet adaptor by selecting Control Panel > Network and Dial-Up Connections.

TROUBLESHOOTING

Software Solutions

SECTION 4

I would like to see if my Internet connection is live.

Use the ping command to test the connection. Before attempting, ensure that Obtain an IP address automatically has been selected in the computer’s settings and that you have an IP address assigned.

Refer to Configure Your Computers in Section 2: Configuration, for further details.

1 Open a command prompt by clicking Start and Run.

2 For Windows 98 and ME, in the Open field, type command and press Enter or OK.

For Windows 2000 and XP, type cmd. Or, navigate using your

Start button to Programs>Accessories>Command Prompt.

3 In the Command window, type ipconfig.

! You should see an IP address for your network adapter:

Ethernet Adapter Local Area Connection:

Connection-specific DNS Suffix.: Example.example.example.com.

IP Address. . . . . . . . . . . . : 192.168.40.10

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.40.1

4 In the Command window, type ping followed by the access

point’s IP address and press Enter. For example type:

ping 192.168.40.10.

There is a good possibility that the Default Gateway’s IP address is the access point’s IP address. You can verify the access point’s

IP address on the Control Panel > Network Access screen.

! If you receive a reply (the first word will be Reply…), then your computer is connected to the access point. Proceed to

Step 5.

! If you do NOT receive a reply, repeat steps 1 – 4 on a different computer to verify that the first computer is not the cause of the problem.

5 In the Command window, type ping followed by your ISP’s

default gateway and press Enter. For example type:

ping 216.109.125.72.

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TROUBLESHOOTING

! If you receive a reply (For example: Reply from

216.109.125.72…), then your connection to the Internet is live.

You can verify the ISP’s IP address at the Gateway IP field on the Control Panel > Network Access screen.

!

If you do NOT receive a reply, repeat steps 1 – 5 on a different computer to verify that the first computer is not the cause of the problem.

6 If you cannot determine your ISP’s default gateway, ping www.yahoo.com or another known web location.

I cannot access the Configuration Utility for the access point.

! Verify your Ethernet connection to the access point.

! Verify that the IP address of the PC being used to configure the access point is on the same network as the access point’s configuration IP address.

! The IP address of your network adapter must be on the same network and not a duplicate of any others on the network (for example: 192.168.40.10 and using a subnet mask of

255.255.255.0 can be used to login to the access point’s default

IP address of 192.168.40.1). To adjust the IP address for your

PC, refer to Configure Your Computers in

Section 2: Configuration.

! Verify that you can ping the access point on this IP address.

! In the Command window, type ping and your access point’s default IP address and press Enter. For example type:

ping 192.168.40.1

! If you have changed the factory configured default IP address of the access point, you will need to set your network adapter accordingly.

! Verify you are entering the correct URL in the browser. The default is http://192.168.40.1. If you think you have changed the

IP address used to configure the access point and cannot remember it, you must reset the unit back to factory defaults. To do this, press and hold the reset button for more the 5 seconds.

This clears the access point’s user settings, including User ID,

Password, IP Address, and Subnet mask.

! After the access point is reset to factory default, re-verify the

Ethernet connectivity and IP address issues.

! Verify you are using the latest version of IE or Netscape. IE 5.2 and below are not supported.

TROUBLESHOOTING SECTION 4

What if Pass Phrase isn’t supported? What do I enter for my security?

Some wireless cards do not support Pass Phrase or Motorola’s Pass

Phrase algorithm, which means you have to enter the entire Key

Content found in the appropriate Key field.

So, using the WEP example from above if using Key 1, you would enter 03F32226A…etc. into the Network Key field of the example

Network Adapter, seen below. Ensure that the Key index matches what is selected on the wireless network.

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TROUBLESHOOTING

I cannot browse past the first screen of the Configuration Utility.

Sometimes, especially when upgrading, some leftover files may be in your Internet Cache. Flush your cache and restart your unit to fix:

From Internet Explorer’s menu, select Tools > Options and click

Delete Files to clear you cache.

Section 5:Glossary

A

Access Point (AP)

A device that provides wireless LAN connectivity to wireless clients (stations).

Adapter

A device or card that connects a computer, printer, or other peripheral device to the network or to some other device. A wireless adapter connects a computer to the wireless LAN.

Address translation

See NAT.

Ad-Hoc Network

A temporary local area network connecting AP clients together, usually just for the duration of the communication session. The clients communicate directly to each other and not through an established, such as through a router. Also known as: IBSS

(Independent Basic Service Set).

ASCII

The American Standard Code for Information Interchange refers to alphanumeric data for processing and communication compatibility among various devices; normally used for asynchronous transmission.

B

Bandwidth

The transmission capacity of a medium in terms of a range of frequencies. Greater bandwidth indicates the ability to transmit more data over a given period of time.

bps

Bits Per Second

Broadband

A communications medium that can transmit a relatively large amount of data in a given time period.

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SECTION 5

GLOSSARY

BSS

Basic Service Set. A configuration of Access Points that communicate with each other without resorting any infrastructure.

Also known as Ad-Hoc networks. Also see ESS.

C

Client

In a client/server architecture, a client is a computer that requests files or services such as file transfer, remote login, or printing from the server. On an IEEE 802.11b/g wireless LAN, a client is any host that can communicate with the access point. Also called a CPE. A wireless client is also called a “station.” Also see server.

Coaxial Cable

A type of cable consisting of a center wire surrounded by insulation and a grounded shield of braided wire. The shield minimizes electrical and radio frequency interference. Coaxial cable has high bandwidth and can support transmission over long distances.

CPE

Customer Premise Equipment: typically computers, printers, etc, that are connected to the gateway at the subscriber location. CPE can be provided by the subscriber or the cable service provider.

Also called a client.

Crossover Cable

A crossover cable is a cable that is used to interconnect two computers by "crossing over" (reversing) their respective pin contacts. A crossover cable is sometimes known as a null modem.

D

Default Gateway

A routing device that forwards traffic not destined to a station within the local subnet.

DHCP

A Dynamic Host Configuration Protocol server dynamically assigns IP addresses to client hosts on an IP network. DHCP eliminates the need to manually assign static IP addresses by

“leasing” an IP address and subnet mask to each client. It enables the automatic reuse of unused IP addresses.

DMZ

DeMilitarized Zone. This service opens one IP address to the

Internet, usually for online gaming, and acts as a buffer between the Internet and your network.

GLOSSARY SECTION 5

DNS

The Domain Name System is the Internet system for converting domain names (like www.motorola.com

) to IP addresses. A DNS server contains a table matching domain names such as

Internetname.com to IP addresses such as 192.169.9.1. When you access the world-wide web, a DNS server translates the URL displayed on the browser to the destination website IP address.

The DNS lookup table is a distributed Internet database; no one

DNS server lists all domain name to IP address matches.

Domain Name

A unique name, such as motorola.com, that maps to an IP address. Domain names are typically much easier to remember than are IP addresses. See DNS.

Download

To copy a file from one computer to another. You can use the

Internet to download files from a server to a computer.

Driver

Software that enables a computer to interact with a network or other device. For example, there are drivers for printers, monitors, graphics adapters, modems, Ethernet, USB, HPNA, and many others.

DSL

Digital Subscriber Line

DSSS

Direct-Sequence Spread Spectrum. DSSS is a transmission technology used in WLAN transmissions where a data signal at the sending station is combined with a higher data rate bit sequence, or chipping code, that divides the user data according to a spreading ratio. The chipping code is a redundant bit pattern for each bit that is transmitted, which increases the signal's resistance to interference. If one or more bits in the pattern are damaged during transmission, the original data can be recovered due to the redundancy of the transmission.

Dynamic IP Address

An IP address that is temporarily leased to a host by a DHCP server. The opposite of Static IP Address.

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GLOSSARY

E

ESS

An Extended Service Set (ESS) is a set of two or more BSSs that form a single subnetwork. See also BSS.

Ethernet

The most widely used LAN type, also known as IEEE 802.3. The most common Ethernet networks are 10Base-T, which provide transmission speeds up to 10 Mbps, usually over unshielded, twisted-pair wire terminated with RJ-45 connectors. Fast Ethernet

(100Base-T) provides speeds up to 100 Mbps. “Base” means

“baseband technology” and “T” means “twisted pair cable.”’

Each Ethernet port has a physical address called the MAC address. Also see MAC address.

Event

A message generated by a device to inform an operator or the network management system that something has occurred.

F

Firmware

Code written onto read-only memory (ROM) or programmable read-only memory (PROM). Once firmware has been written onto the ROM or PROM, it is retained even when the device is turned off. Firmware is upgradeable.

FTP

File Transfer Protocol is a standard Internet protocol for exchanging files between computers. FTP is commonly used to download programs and other files to a computer from web pages on Internet servers.

G

Gateway

A device that enables communication between networks using different protocols. See also router.

GUI

Graphical User Interface


H

Hexadecimal

A base-sixteen numbering system that uses sixteen sequential numbers (0 to 9 and the letters A to F) as base units before adding a new position. On computers, hexadecimal is a convenient way to express binary numbers.

Host

In IP, a host is any computer supporting end-user applications or services with full two-way network access. Each host has a unique host number that combined with the network number forms its IP address.

Host also can mean:

! A computer running a web server that serves pages for one or more web sites belonging to organization(s) or individuals

! A company that provides this service

! In IBM environments, a mainframe computer

I

ICMP

Internet Control Message Protocol is a protocol used for error, problem, and informational messages sent between IP hosts and gateways. ICMP messages are processed by the IP software and are not usually apparent to the end-user.

IEEE

The Institute of Electrical and Electronics Engineers, Inc.

(http://www.ieee.org) is an organization that produces standards, technical papers, and symposiums for the electrical and electronic industries and is accredited by ANSI. 802.11b and

802.11g are examples of standards they have produced.

Internet

A worldwide collection of interconnected networks using TCP/IP.

IP

Internet Protocol is a set of standards that enable different types of computers to communicate with one another and exchange data through the Internet. IP provides the appearance of a single, seamless communication system and makes the Internet a virtual network.

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GLOSSARY

IP Address

A unique 32-bit value that identifies each host on a TCP/IP network. TCP/IP networks route messages based on the destination IP address.

For a Class C network, the first 24 bits are the network address and the final 8 bits are the host address; in dotted-decimal format it appears “network.network.network.host.”

ISDN

Integrated Services Digital Network

ISP

Internet Service Provider

L

LAN

Local Area Network. A local area network provides a full-time, high-bandwidth connection over a limited area such as a home, building, or campus. Ethernet is the most widely used LAN standard.

M

MAC Address

MB

The Media Access Control address is a unique, 48-bit value permanently saved in the ROM at the factory to identify each

Ethernet network device. It is expressed as a sequence of 12 hexadecimal digits printed on the unit’s label. You need to provide the MAC Address to the cable service provider. Also called an Ethernet address, physical address, hardware address, or NIC address.

One megabyte; equals 1,024 x 1,024 bytes, 1,024 kilobytes, or about 64 million bits.

Mbps

Million bits per second (megabits per second). A rate of data transfer.

MTU

The Maximum Transmission Unit is the largest amount of data that can be transmitted in one discrete message on a given physical network. The MTU places an upper bound on the size of a message that can be transferred by the network in a single frame. Messages exceeding the MTU must be fragmented before transmission, and reassembled at the destination.


Multicast

A data transmission sent from one sender to multiple receivers.

See also broadcast and unicast.

N

NAT

Network Address Translation is an Internet standard for a LAN to use one set of IP addresses for internal traffic and a second set of IP addresses for external traffic. NAT provides some security because the IP addresses of LAN computers are invisible on the

Internet.

Network

Two or more computers connected to communicate with each other. Networks have traditionally been connected using some kind of wiring.

NIC

A Network Interface Card converts computer data to serial data in a packet format that it sends over the LAN. A NIC is installed in an expansion slot or can be built-in. Every Ethernet NIC has a

MAC address permanently saved in its ROM.

P

Packet

The unit of data that is routed between the sender and destination on the Internet or other packet-switched network.

PCMCIA

The Personal Computer Memory Card International Association sets international standards for connecting peripherals to portable computers. Laptop computers typically have a PCMCIA slot that can hold one or two PC Cards to provide features such as

Ethernet connectivity.

PING

A network utility that tests host reachability by sending a small packet to the host and waiting for a reply. If you PING a computer

IP address and receive a reply, you know the computer is reachable over the network. It also stands for “Packet InterNet

Groper.”

Port Triggering

A mechanism that allows incoming communication with specified applications.

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GLOSSARY

PPP

Point-to-Point Protocol is used to transport other protocols, typically for simple links over serial lines. It is most commonly used to access the Internet with a dial-up modem.

PPPoE

Point-to-Point Protocol over Ethernet. Used by many DSL Internet

Service Providers for broadband connection.

PPTP

Point-to-Point Tunneling Protocol encapsulates other protocols. It is a new technology to create VPNs developed jointly by several vendors.

Private IP Address

An IP address assigned to a computer on a LAN by the DHCP server for a specified lease time. Private IP addresses are invisible to devices on the Internet. See also Public IP Address.

Protocol

A formal set of rules and conventions for exchanging data.

Different computer types (for example PC, UNIX, or mainframe) can communicate if they support common protocols.

Public IP Address

The IP address assigned to the router or AP by the service provider. A public IP address is visible to devices on the Internet.

See also Private IP Address.

R

RJ-11

The most common type of connector for household or office phones.

RJ-45

An 8-pin modular connector; the most common connector type for

10Base-T or 100Base-T Ethernet networks.

Roaming

The ability to transfer your wireless session from one AP to another AP seamlessly.

ROM

Read-Only Memory.


Router

On IP networks, a device connecting at least two networks, which may or may not be similar. A router is typically located at a gateway between networks. A router operates on OSI network layer 3. It filters packets based on the IP address, examining the source and destination IP addresses to determine the best route on which to forward them.

A router is often included as part of a network switch. A router can also be implemented as software on a computer.

Routing Table

A table listing available routes that is used by a router to determine the best route for a packet.

RTS

Request To Send.

S

Server

In a client/server architecture, a dedicated computer that supplies files or services such as file transfer, remote login, or printing to clients. Also see client.

Service Provider

A company providing Internet connection services to subscribers.

SMTP

Simple Mail Transfer Protocol is a standard Internet protocol for transferring e-mail.

Static IP Address

An IP address that is permanently assigned to a host. Normally, a static IP address must be assigned manually. The opposite of

Dynamic IP Address.

Station

IEEE 802.11b term for wireless client.

Subscriber

A user who accesses television, data, or other services from a service provider.

Subnet Mask

A methodology that determines what the router will examine for the destination of an IP address. A router delivers packets using the network address.

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GLOSSARY

Switch

On an Ethernet network, a switch filters frames based on the

MAC address, in a manner similar to a bridge. A switch is more advanced because it can connect more than two segments.

T

TCP

Transmission Control Protocol on OSI transport layer four, provides reliable transport over the network for data transmitted using IP (network layer three). It is an end-to-end protocol defining rules and procedures for data exchange between hosts on top of connectionless IP. TCP uses a timer to track outstanding packets, checks error in incoming packets, and retransmits packets if requested.

TCP/IP

The Transmission Control Protocol/Internet Protocol suite provides standards and rules for data communication between networks on the Internet. It is the worldwide Internetworking standard and the basic communications protocol of the Internet.

Tunnel

To place packets inside other packets to send over a network.

The protocol of the enclosing packet is understood by each endpoint, or tunnel interface, where the packet enters and exits the network. VPNs rely on tunneling to create a secure network.

Tunneling requires the following protocol types:

! A carrier protocol, such as TCP, used by the network that the data travels over

! An encapsulating protocol, such as IPSec, L2F, L2TP, or

PPTP, that is wrapped around the original data

! A passenger protocol, such as IP, for the original data

U

UDP

User Datagram Protocol. A method used along with the IP to send data in the form of message units (datagram) between network devices over a LAN or WAN.

Unicast

A point-to-point data transmission sent from one sender to one receiver. This the normal way you access websites. See also

multicast.


USB

Universal Serial Bus is a computer interface for add-on devices such as printers, scanners, mice, modems, or keyboards. USB

1.1 supports data transfer rates of 12 Mbps and plug-and-play installation. You can connect up to 127 devices to a single USB port. USB 2.0 supports data rates of 480 Mbps.

V

VoIP

Voice over Internet Protocol is a method to exchange voice, fax, and other information over the Internet. Voice and fax have traditionally been carried over traditional telephone lines of the

Public Switched Telephone Network (PSTN) using a dedicated circuit for each line. VoIP enables calls to travel as discrete data packets on shared lines. VoIP is an important part of the convergence of computers, telephones, and television into a single integrated information network.

VPN

A virtual private network is a private network that uses “virtual” connections (tunnels) routed over a public network (usually the

Internet) to provide a secure and fast connection; usually to users working remotely at home or in small branch offices. A VPN connection provides security and performance similar to a dedicated link (for example, a leased line), but at much lower cost.

W

WAN

A wide-area network provides a connection over a large geographic area, such as a country or the whole world. The bandwidth depends on need and cost, but is usually much lower than for a LAN.

WAP

Wireless Access Point or Wireless Access Protocol. See also

Access Point.

WEP

Wired Equivalent Privacy encryption protects the privacy of data transmitted over a wireless LAN. WEP uses keys to encrypt and decrypt transmitted data. The access point must authenticate a client before it can transfer data to another client. WEP is part of

IEEE 802.11b.

Wi-Fi

®

Wireless fidelity (pronounced why'-fy) brand name applied to products supporting IEEE 802.11b/g.

SECTION 5

GLOSSARY

WLAN

Wireless LAN.

WPA

Wi-Fi Protected Access. A security regimen developed by IEEE for protection of data on a WLAN.

WWW

World Wide Web. An interface to the Internet that you use to navigate and hyperlink to information.

Visit our website at:

www.motorola.com/broadband

509107-001

11/03

MGBI

Motorola WA840G Network Router User guide

User Guide

Wireless Access Point

FCC Compliance Class B Digital Device

Canadian Compliance

FCC Declaration of Conformity

Contents

Section 1:Overview

Section 2:Installation

CONTENTS

Section 3:Configuration

Section 4:Troubleshooting

Section 5:Glossary

Section 1:Overview

Features

Understanding Your User Guide

Box Contents

Wireless Connections

Access Point

LAN

TCP/IP

Positioning Your Access Point

Wireless Range

Type of Networks

Access Point Mode

WDS Access Point Mode

Access Point Physical Description

Back of Access Point

Power

Receptacle

LAN

Port

Reset

Button

Antenna

Front of Access Point

LED Description

Section 2:Installation

Hardware Setup

Antenna Installation

Access Point Physical Installation

Electrical Connection to Access Point

Easy Software Setup

Manual Software Setup

Wired Connection to Access Point

Wireless Connection to Access Point

Configure Your Computers

Configuring Windows 98SE and ME

Configuring Windows 2000

Configuring Windows XP

Configure Your Wireless Security Settings

Logging In

Wireless Security Setup

Section 3:Configuration

Using the Web-Based Configuration Utility

Logging In

Navigation

Help, Restart, and Logout

Configuring Wireless Network Settings

Basic Wireless Configuration

Configuring Wireless Security Settings

Monitoring Wireless Access Points

Advanced Wireless Configuration

Configuring Control Panel Settings

Configuring Network Address

Configuring Device Security

Updating Firmware

Saving and Restoring Configuration Settings

Section 4:Troubleshooting

Contact

Hardware Solutions

Software Solutions

Section 5:Glossary

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