In Case of Difficulty. Alpine IVA-D901

In Case of Difficulty

If you encounter a problem, please turn the power off, then on again. If the unit is still not functioning normally, please review the items in the following checklist. This guide will help you isolate the problem if the unit is at fault. Otherwise, make sure the rest of your system is properly connected, or then consult your authorized Alpine dealer.

Basic

No function or display.

• Vehicle's ignition is off.

- If connected according to the instructions, the unit will not operate with the vehicle's ignition off.

• Improper power lead connections.

- Check power lead connections.

• Blown fuse.

- Check the fuse on the battery lead of the unit; replace with the proper value if necessary.

• Internal micro-computer malfunctioned due to interference noise, etc.

- Press the RESET switch with a ballpoint pen or other pointed article.

No sound or unnatural sound.

• Incorrect setting of volume/balance/fader controls.

- Readjust the controls.

• Connections are not properly or securely made.

- Check the connections and firmly connect.

Screen not displayed.

• Brightness control is set at the minimum position.

- Adjust the Brightness control.

• Temperature in the vehicle is too low.

- Increase the vehicle's interior temperature to operation temperature range.

• Connections to the DVD, CD player, navigation system are not securely made.

- Check the connections and firmly connect.

Movement of displayed picture is abnormal.

• Temperature in the vehicle is too high.

- Allow the vehicle's interior temperature to cool.

Unclear or noisy display.

• Fluorescent plate is worn out.

- Replace the fluorescent plate.

Navigation system inoperative.

• Connections to the navigation system are incorrect.

- Check the connections with the navigation system and connect the cables correctly and firmly.

Unclear picture display.

• Fluorescent tube is exhausted.

- Replace the fluorescent tube*.

* The fluorescent tube replacement is not free of charge even within the warranty period, for the tube is an article of consumption.

Radio

Unable to receive stations.

• No antenna, or open connection in the antenna cable.

- Make sure the antenna is properly connected; replace the antenna or cable if necessary.

Unable to tune stations in the seek mode.

• You are in a weak signal area.

- Make sure the tuner is in DX mode.

• If the area you are in is a primary signal area, the antenna may not be grounded and connected properly.

- Check your antenna connections; make sure the antenna is properly grounded at its mounting location.

• The antenna may not be the proper length.

- Make sure the antenna is fully extended; if broken, replace the antenna with a new one.

Broadcast is noisy.

• The antenna is not the proper length.

- Extend the antenna fully; replace it if it is broken.

• The antenna is poorly grounded.

- Make sure the antenna is grounded properly at its mounting location.

• The station signal is weak and noisy.

- If above solution does not work, tune in another station.

CD/MP3/DVD/Video CD

Disc playback sound is wavering.

• Moisture condensation in the disc Module.

- Allow enough time for the condensation to evaporate

(about 1 hour).

Disc insertion not possible.

• A disc is already in the DVD player.

- Eject the disc and remove it.

• The disc is being improperly inserted.

- Make sure the disc is being inserted following the instructions in the CD (MP3/DVD/Video CD) Player

Operation section.

Unable to fast forward or backward the disc.

• The disc has been damaged.

- Eject the disc and discard it; using a damaged disc in your unit can cause damage to the mechanism.

Disc playback sound skips due to vibration.

• Improper mounting of the unit.

- Securely re-mount the unit.

• Disc is very dirty.

- Clean the disc.

• Disc has scratches.

- Change the disc.

• The pick-up lens is dirty.

- Do not use a commercial available lens cleaner disc.

Consult your nearest ALPINE dealer.

Disc playback sound skips without vibration.

• Dirty or scratched disc.

- Clean the disc; damaged disc should be replaced.

CD-R/CD-RW playback not possible.

• Close session (finalization) has not been performed.

- Perform finalization and attempt playback again.

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Error displays

• Mechanical error

- Press c. After the error indication disappears, insert the disc again. If the above-mentioned solution does not solve the problem, consult your nearest ALPINE dealer.

MP3 is not played back.

• Writing error occurred. The CD format is not compatible.

- Make sure the CD has been written in a supported format.

Refer to "About MP3" (pages 13 and 14), then rewrite in the format supported by this device.

Unit does operate.

• Monitor’s power is not turned on.

- Turn on the monitor’s power.

• Condensation.

- Wait a while (about 1 hour) for the condensation to dry.

No picture is produced.

• Monitor’s mode is not switched to the mode you want to see.

- Switch to the mode you want to see.

• Monitor’s parking brake lead is not connected.

- Connect the monitor’s parking brake lead and set the parking brake.

(For details, refer to the monitor’s instructions.)

• Monitor’s parking brake is not set.

- Connect the monitor’s parking brake lead and set the parking brake.

(For details, refer to the monitor’s instructions.)

Playback does not start.

• Disc is loaded upside-down.

- Check the disc and load it with the labeled side facing upward.

• Disc is dirty.

- Clean the disc.

• A disc not able to playback with this unit is loaded.

- Check if the disc is able to be played back.

• Parental lock is set.

- Cancel the parental lock or change the rating level.

Picture is unclear or noisy.

• Disc is being fast-forwarded or fast-reversed.

- The picture may be slightly disturbed, but this is normal.

• Vehicle’s battery power is weak.

- Check the battery power and wiring.

(The unit may malfunction if the battery power is under 11 volts with a load applied.)

• Monitor’s fluorescent tube is worn.

- Replace the monitor’s fluorescent tube.

Image stops sometimes.

• Disc is scratched.

- Replaced with a non-scratched disc.

Indication for CD/MP3

HI-TEMP

• Protective circuit is activated due to high temperature.

- The indicator will disappear when the temperature returns to within operation range.

- Leave the power OFF until the temperature decreases and then turn the power ON again.

NO DISC

• No disc is inserted.

- Insert a disc.

• Although a disc is inserted, “NO DISC” is displayed and the unit does not start to play or eject the disc.

- Remove the disc by following these steps:

Press c for at least 3 seconds.

Continued

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Indication for DVD/Video CD

NO DISC

(Displayed only in IVA-D901 (front monitor))

• No disc is inserted.

- Insert a disc.

• Although a disc is inserted, “NO DISC” is displayed and the unit does not start to play or eject the disc.

- Remove the disc by following these steps:

Press c for at least 3 seconds.

• Remote control operation is not possible.

- For some discs or playing modes, certain operations are not possible. This is not a malfunction.

HI-TEMP

• Protective circuit is activated to high temperature.

- The indicator will disappear when the temperature returns to within operation range.

- Leave the power OFF until the temperature decreases and then turn the power ON again.

VIDEO SIGNAL SYSTEM IS

NOT CORRECT

• PAL disc is loaded.

- Load an NTSC disc

LOADING ERROR (Displayed in the rear monitor)

EJECT ERROR (Displayed in the rear monitor)

• Mechanism error.

1) Press c and eject the disc.

If not ejecting, consult your Alpine dealer.

2) When the error indication remains after ejecting, press c again.

If the error indication still does not turn off after pressing c for a few times, consult your Alpine dealer.

DISC ERROR (Displayed in the rear monitor)

• Scratched disc, contaminated disc/poor recording/disc incompatible with this unit

- Press c.

- Change the disc.

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Indication for CD changer

HI-TEMP

• Protective circuit is activated due to high temperature.

- The indicator will disappear when the temperature returns to within operation range.

ERROR - 01

• Malfunction in the CD Changer.

- Consult your Alpine dealer. Press the magazine eject button and pull out the magazine.

Check the indication. Insert the magazine again.

If the magazine cannot be pulled out, consult your Alpine dealer.

• Magazine ejection not possible.

- Press the magazine eject button. If the magazine does not eject, consult your Alpine dealer.

ERROR - 02

• A disc is left inside the CD Changer.

- Press the Eject button to activate the eject function. When the

CD Changer finishes the eject function, insert an empty CD magazine into the CD Changer to receive the disc left inside the CD Changer.

NO MAGZINE

• No magazine is loaded into the CD Changer.

- Insert a magazine.

NO DISC

• No indicated disc.

- Choose another disc.

Indication for XM radio mode

ANTENNA

• The XM antenna is not connected to the XM radio module.

- Check whether the XM antenna cable is attached securely to the XM radio module.

UPDATING

• Radio is being updated with latest encryption code.

- Wait until encryption code is being updated. Channels

0 and 1 should function normally.

NO SIGNAL

• XM signal is too weak at the current location.

- Wait until the car reaches a location with a stronger signal.

LOADING

• Radio is acquiring audio or program information.

- Wait until the radio has received the information.

OFF AIR

• The channel currently selected has stopped broadcasting.

- Select another channel.

– – – – – –

• The user has selected a Channel Number that does not exist or is not subscribed to.

- The unit will revert back to the previously selected channel.

• There is no artist name/feature, song/program title, or additional information associated with the channel at that time.

- No action needed.

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