Printer Does Not Print. Ricoh CLP22, LP222cn

Troubleshooting

Printer Does Not Print

Possible Cause

Is the power on?

Does the Online indicator stay on?

Does the Alert indicator stay red?

Is paper loaded?

Can you print a configuration page?

Is the interface cable connected securely to the printer and the computer?

Are you using the correct interface cable?

action.

See p.15 “Loading Paper” .

Solutions

Confirm that the cable is securely plugged into the power outlet and the printer.

Turn on the power.

If not, press {Online} key to light it.

If so, check the error message on the display and take the required

Load paper into the paper tray or onto the bypass tray.

If you cannot print a configuration page, it probably indicates a printer malfunction. Contact your sales or service representative.

See “Test Printing”, Setup Guide.

Connect the interface cable securely. If it has a fastener, fasten it securely as well.

The type of interface cable you should use depends on the computer you use. Be sure to use the correct one.

If the cable is damaged or worn, replace it with a new one.

See p.111 “Specifications” .

If not blinking or lit, the data is not being sent to the printer. Is the Data In indicator blinking or lit after starting the print job?

❖ If the printer is connected to the computer using the in- terface cable

Check the port connection setting is correct. For details about checking the port connection, see p.84 “Checking the port connection” .

How is the signal strength when using the wireless

LAN?

❖ Network Connection

Contact your network administrator.

❖ Ad hoc Mode or 802.11 Ad hoc Mode

Either move to a location where the signal is good, or remove obstructions.

❖ Infrastructure Mode

Check the signal status from the [Maintenance] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions.

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