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Appendix C
Online Support Information
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
•
•
•
•
Service guides for all models
User's manuals
Training materials
Bios updates
•
•
Software utilities
Spare parts lists
•
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.
Also contained on this website are:
• Detailed information on Acer's International Traveler's Warranty (ITW)
•
•
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
Appendix C 217
218 Appendix C
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Key Features
- Netbook Red
- Intel Pentium Mobile N270 1.6 GHz
- 25.6 cm (10.1") 1024 x 600 pixels 5:3
- 1 GB DDR2-SDRAM
- Ethernet LAN Bluetooth
- 2.5 h
- Windows XP Home Edition
Related manuals
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Table of contents
- 11 System Specifications
- 11 Features
- 13 System Block Diagram
- 14 Your Acer Notebook tour
- 14 Front View
- 15 Closed Front View
- 15 Left View
- 16 Right View
- 16 Bottom View
- 17 Indicators
- 18 TouchPad Basics
- 19 Using the Keyboard
- 19 Lock Keys and embedded numeric keypad
- 20 Windows Keys
- 21 Hot Keys
- 22 Special Key
- 23 Hardware Specifications and Configurations
- 29 System Utilities
- 29 BIOS Setup Utility
- 29 Navigating the BIOS Utility
- 30 Information
- 31 Main
- 32 Advanced
- 33 Security
- 36 Power
- 38 Boot
- 39 Exit
- 40 BIOS Flash Utility
- 41 DOS Flash Utility
- 43 WinFlash Utility
- 44 Remove HDD/BIOS Password Utilities
- 47 Miscellaneous Utilities
- 49 Machine Disassembly and Replacement
- 49 Disassembly Requirements
- 49 Related Information
- 50 General Information
- 50 Pre-disassembly Instructions
- 50 Disassembly Process
- 51 External Module Disassembly Process
- 51 External Modules Disassembly Flowchart
- 52 Removing the Battery Pack
- 53 Removing the SD Dummy Card
- 54 Removing the Lower Covers
- 56 Removing the Hard Disk Drive Module
- 58 Removing the DIMM Module
- 59 Removing the WLAN Module
- 61 Main Unit Disassembly Process
- 61 Main Unit Disassembly Flowchart
- 62 Removing the Keyboard
- 64 Removing the Upper Cover
- 68 Removing the Power Board
- 70 Removing the TouchPad Bracket
- 73 Removing the LCD Module
- 76 Removing the RTC Battery
- 77 Removing the USB Board and Cable
- 79 Removing the Bluetooth Module
- 81 Removing the Mainboard and Power Cable
- 84 Removing the Speaker Module
- 86 Removing the Thermal Module
- 88 LCD Module Disassembly Process
- 88 LCD Module Disassembly Flowchart
- 89 Removing the LCD Bracket Extensions
- 90 Removing the LCD Bezel
- 92 Removing the Camera Board
- 93 Removing the LCD Panel
- 94 Removing the LCD Brackets and FPC Cable
- 96 Removing the Microphone Board
- 97 Removing the Camera Cable
- 98 Removing the Antennas
- 99 LCD Module Reassembly Procedure
- 99 Replacing the Antennas, Camera Cable, and MIC
- 101 Replacing the LCD Cable and Brackets
- 103 Replacing the LCD Panel
- 104 Replacing the Camera Module
- 105 Replacing the LCD Bezel
- 107 Replacing the LCD Bracket Extensions
- 108 Main Module Reassembly Procedure
- 108 Replacing the Thermal Module
- 109 Replacing the Speaker Module
- 111 Replacing the Mainboard
- 112 Replacing the Bluetooth Module
- 113 Replacing the USB Board
- 114 Replacing the LCD Module
- 117 Replacing the TouchPad Bracket
- 118 Replacing the Power Board
- 119 Replacing the Upper Cover
- 122 Replacing the Keyboard
- 123 Replacing the WLAN Board
- 124 Replacing the DIMM Module
- 124 Repl[acing the Hard Disk Drive Module
- 125 Replacing the Lower Covers
- 126 Replacing the SD Dummy Card
- 126 Replacing the Battery
- 127 Troubleshooting
- 127 Common Problems
- 128 Power On Issue
- 129 No Display Issue
- 130 Random Loss of BIOS Settings
- 131 LCD Failure
- 131 Built-In Keyboard Failure
- 132 TouchPad Failure
- 132 Internal Speaker Failure
- 134 Internal Microphone Failure
- 135 HDD Not Operating Correctly
- 136 USB Failure (Rightside)
- 136 Power Button Failure
- 137 External Mouse Failure
- 137 Other Failures
- 138 Intermittent Problems
- 138 Undetermined Problems
- 139 POST Code Reference Tables
- 139 Sec:
- 139 Memory:
- 140 BDS & Specific action:
- 141 Each PEIM entry point used in 80_PORT
- 141 Each Driver entry point used in 80_PORT
- 144 Each SmmDriver entry point used in 80_PORT
- 145 Jumper and Connector Locations
- 145 Top View
- 146 Bottom View
- 147 Clearing Password Check and BIOS Recovery
- 147 Clearing Password Check
- 148 BIOS Recovery by Crisis Disk
- 149 FRU (Field Replaceable Unit) List
- 150 Aspire one Exploded Diagrams
- 150 Main Assembly
- 151 Upper Cover Assembly
- 152 Lower Cover Assembly
- 153 LCD Assembly
- 154 Aspire one FRU List
- 167 Screw List
- 168 Model Definition and Configuration
- 168 Aspire one Series
- 221 Test Compatible Components
- 222 Windows XP Environment Test
- 227 Online Support Information
- 229 Index