if you need service or assistance. Whirlpool EH18EF, EH23EF, EHl5EF

If you need service or assistance, we suggest you follow these four steps:

l

Check fuse box or circuit breaker.

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind. l l if electricity goes off:

Learn how long power will be off by calling the power company.

If service is to be interrupted 24 hours or less, keep freezer closed. Most food will stay frozen.

If service is to be interrupted longer than 24 hours, do this:

1. Remove all unfrozen food and store in a frozen food locker OR...

2. Place 2 Ibs. (0.9 kg) of dry ice in freezer for every cu. ft. of freezer space. This will keep frozen foods for 2 to 4 days. Wear gloves to protect your hands from dry ice burns. l

3. If neither food locker storage or dry ice is avail- able, use or can perishable food at once.

The length of time food will stay frozen depends on several factors. For instance: a full freezerwill remain cold longer than a freezer partially filled. And a freezer full of meat will stay cold longer than a freezer filled with baked goods. Also, if the food still contains ice crystals, it may be safely refrozen, al- though the quality and flavor may be affected. Use this food as soon as convenient. If the condition of the food is poor or is in any way questionable, it is wise to dispose of it. if freezer stops running: l l

Check electric company for a power failure.

Be sure Temperature Control is turned ON. if motor seems to run too long

1. If large amounts of unfrozen food have been put into the freezer, motor will run longer.

2. On hot summer days or if room is hot, motor will run longer to provide correct amount of cooling. if freezer feels warm

During normal operating conditions the freezer transfers heat removed from food packages and air space to the outside room air The freezer cabinet may feel warm. if frost builds up on the trim strip around top of cabinet

1. Check the fit of the lid to make sure it is sealing. With the lid closed, press down firmly on the edges or at the center of the lid. This pressure will cause the flexible lid to fit flat against the cabinet and seal.

2. Do not open or close the lid by grasping a corner

Use the handle.

2. If you need assistance*...

Call Whirlpool COOL-LINE’” service assistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . (800) 253-1301

Michigan . . . . . . . . . . . . . . . . . . (800) 632-2243

Alaska & Hawaii . . . . , . . . . . (800) 253-l 121 and talk with one of our trained Consultants. The

Consultant can instruct you in how to obtain satisfac- tory operation from your appliance or, if service is necessary, recommend a qualified service company in your area. l

Check to see if power cord is plugged into the outlet.

10

3. If you need service*...

Whirlpool has a na- tionwide network of franchised TECH-CARE”

Service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provrde after-warranty service,

7E--//-cARE

FRANCHISED SERVICE

I anywhere in the United

States To locate

TECH-CARE senxe in your area, call our COOL-LINE service assistance telephone number [see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES - HOUSEHOLO-

MAJOR-SERVICE (L REPAIR

WHIRLPOOL APPLIANCES

FRANCHISED TECH-CARE SERVICE

OR

ELECTRICAL APPLIANCES-

MAJOR-REPAIRING (L PARTS

WHIRLPOOL APPLIANCES

FRANCHISED TECH CARE SERVICE

SBHI’I(‘G

XYZ SERVICE CO

123 Maple

(‘OMI’A,VIES

993 3339

Sb.‘H\ ,(‘b: ~‘O.WI’A .Z’,E.‘;

XYZ SERVICE CO

123 Maple 999~9999

OR

WASHING MACHINES, DRYERS

8 IRONERS - SERVICING

WHIRLPOOL APPLIANCES

FRANCHISED TECH~CARE SERVICE

SEHvI(‘b:

XYZ SERVICE CO

123 Maple

(‘0.CII’A.VIE.s

999~9999

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our

Consultants, or if you prefer, write to:

Mr. Stephen E. Upton

Senior Vice President

Whirlpool Corporation

Administrative Center

2000 US-33 North

Benton Harbor, MI 49022

‘:lf you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem This informa- tion is needed in order to better respond to your request for assistance. v

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FSP IS o registered

Corporatlon trademark for quality parts of Whirlpool

Look for this symbol of quolIty whenever you need o replacement part for your Whirlpool oppllance FSP replacement ports ~111 fit right and work rlghi. because they are mode lo tne some exacting speclflcotlons used to build every new WhIrlpool appliance