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Warranty
When using this product, make sure to understand the warranty described below.
1. Warranty period and coverage
We will repair any failure or defect (hereinafter referred to as "failure") in our FA equipment (hereinafter referred to as the "Product") arisen during warranty period at no charge due to causes for which we are responsible through the distributor from which you purchased the Product or our service provider. However, we will charge the actual cost of dispatching our engineer for an on-site repair work on request by customer in Japan or overseas countries. We are not responsible for any on-site readjustment and/or trial run that may be required after a defective unit are repaired or replaced.
[Term]
The term of warranty for Product is twelve months after your purchase or delivery of the Product to a place designated by you or eighteen months from the date of manufacture whichever comes first ("Warranty Period"). Warranty period for repaired Product cannot exceed beyond the original warranty period before any repair work.
[Limitations]
(1) You are requested to conduct an initial failure diagnosis by yourself, as a general rule. It can also be carried out by us or our service company upon your request and the actual cost will be charged.
However, it will not be charged if we are responsible for the cause of the failure.
(2) This limited warranty applies only when the condition, method, environment, etc. of use are in compliance with the terms and conditions and instructions that are set forth in the instruction manual and user manual for the Product and the caution label affixed to the Product.
(3) Even during the term of warranty, the repair cost will be charged on you in the following cases;
1) a failure caused by your improper storing or handling, carelessness or negligence, etc., and a failure caused by your hardware or software problem
2) a failure caused by any alteration, etc. to the Product made on your side without our approval
3) a failure which may be regarded as avoidable, if your equipment in which the Product is incorporated is equipped with a safety device required by applicable laws and has any function or structure considered to be indispensable according to a common sense in the industry
4) a failure which may be regarded as avoidable if consumable parts designated in the instruction manual, etc. are duly maintained and replaced
5) any replacement of consumable parts (condenser, cooling fan, etc.)
6) a failure caused by external factors such as inevitable accidents, including without limitation fire and abnormal fluctuation of voltage, and acts of God, including without limitation earthquake, lightning and natural disasters
7) a failure generated by an unforeseeable cause with a scientific technology that was not available at the time of the shipment of the Product from our company
8) any other failures which we are not responsible for or which you acknowledge we are not responsible for
2. Term of warranty after the stop of production
(1) We may accept the repair at charge for another seven (7) years after the production of the product is discontinued. The announcement of the stop of production for each model can be seen in our Sales and Service, etc.
(2) Please note that the Product (including its spare parts) cannot be ordered after its stop of production.
3. Service in overseas
Our regional FA Center in overseas countries will accept the repair work of the Product; however, the terms and conditions of the repair work may differ depending on each FA Center. Please ask your local FA center for details.
4. Exclusion of loss in opportunity and secondary loss from warranty liability
Regardless of the gratis warranty term, Mitsubishi shall not be liable for compensation to:
(1) Damages caused by any cause found not to be the responsibility of Mitsubishi.
(2) Loss in opportunity, lost profits incurred to the user by Failures of Mitsubishi products.
(3) Special damages and secondary damages whether foreseeable or not, compensation for accidents, and compensation for damages to products other than Mitsubishi products.
(4) Replacement by the user, maintenance of on-site equipment, start-up test run and other tasks.
5. Change of Product specifications
Specifications listed in our catalogs, manuals or technical documents may be changed without notice.
6. Application and use of the Product
(1) For the use of our product, its applications should be those that may not result in a serious damage even if any failure or malfunction occurs in product, and a backup or fail-safe function should operate on an external system to product when any failure or malfunction occurs.
(2) Our product is designed and manufactured as a general purpose product for use at general industries.
Therefore, applications substantially influential on the public interest for such as atomic power plants and other power plants of electric power companies, and also which require a special quality assurance system, including applications for railway companies and government or public offices are not recommended, and we assume no responsibility for any failure caused by these applications when used.
In addition, applications which may be substantially influential to human lives or properties for such as airlines, medical treatments, railway service, incineration and fuel systems, man-operated material handling equipment, entertainment machines, safety machines, etc. are not recommended, and we assume no responsibility for any failure caused by these applications when used.
We will review the acceptability of the abovementioned applications, if you agree not to require a specific quality for a specific application. Please contact us for consultation.
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MEMO
MEMO
35
36
Global network for comprehensive support of customers' manufacturing.
Global FA Center
FA Center Satellite
(China)
Mechatronics Service Base
(China)
Mitsubishi Sales Offices Production Facility Development Center
Ratingen, Germany
Mitsubishi Electric Europe B.V.
German Branch (Germany FA Center)
Kraków, Poland
Mitsubishi Electric Europe B.V.
Polish Branch
(Europe FA Center)
St. Petersburg, Russia
Mitsubishi Electric Europe B.V.
Representative Office in St. Petersburg
（ Russia FA Center ）
Istanbul, Turkey
Mitsubishi Electric Turkey
A.Ş Ümraniye Branch (Turkey FA Center)
Hatfield, UK
Mitsubishi Electric Europe B.V.
UK Branch (UK FA Center)
Praha, Czech Republic
Mitsubishi Electric Europe B.V.
Czech Branch
(Czech Republic FA Center)
Pune, Gurgaon, Bangalore,
Chennai, Ahmedabad, India
Mitsubishi Electric India Pvt. Ltd.
Bangkok, Thailand
Mitsubishi Electric Factory Automation
(Thailand) Co., Ltd. (Thai FA Center)
Beijing
Mitsubishi Automation (China) Ltd.
Beijing Office (Beijing FA Center)
Tianjin
Mitsubishi Automation (China) Ltd.
Tianjin Office (Tianjin FA Center)
Guangzhou
Mitsubishi Electric Automation
(China) Ltd. Guangzhou
Office (Guangzhou FA Center)
Nagoya, Japan
Singapore
Mitsubishi Electric
Asia Pte, Ltd. (ASEAN FA Center)
China (including Hong Kong District)
Changchun
Beijing
Zhengzhou
Chengdu
Chongqing
Xiangfan
Wuhang
Tianjin
Qingdao
Shenyang
Dalian
Shanghai
Guangzhou
Shenzhen
Fuzhou
Taipei
Taichung
Shanghai
Mitsubishi Automation (China) Ltd.
(Shanghai FA Center)
Shanghai
Mitsubishi Electric Automation
Solution Center
Seoul, Korea
Mitsubishi Electric Automation
Korea Co., Ltd. (Korea FA Center)
Taipei,
Taichung, Taiwan
L: Setsuyo Enterprise Co., Ltd.
R: Mitsubishi Electric Taiwan Co.,Ltd.
Chicago IL, USA
Mitsubishi Electric Automation, Inc.
(North America FA Center)
Hanoi,
Ho Chi Minh, Vietnam
L: Mitsubishi Electric Vietnam Co., Ltd.
Hanoi Branch
R: Mitsubishi Electric Vietnam Co., Ltd.
Tlalnepantla De Baz, Mexico
Mitsubishi Electric
Automation, Inc. Mexico Branch
(Mexico FA Center)
Jakarta, Indonesia
PT. Mitsubishi Electric
Indonesia Cikarang Office
（Indonesia FA Center）
Sao Paulo SP, Brazil
L: Mitsubishi Electric do Brasil Comércio e
Serviços Ltda.
R: MELCO CNC do Brasil Comércio e
Serviços S.A
Service bases are established around the world to globally provide the same services as in Japan.
Overseas bases are opened one after another to support business expansion of our customers.
Overseas bases
As of July 2014 * Some includes distributors
Area
Our overseas offices
FA Center (Satellite)
Bases providing our products
Countries (Regions)
EMEA
China
Asia
America
Others
Total
21
14
11
13
1
60
6 (2)
4 (10)
13
4 (0)
0
27 (12)
146
171
79
130
3
529
10
16
54
1
2
83
37
36
Global network for comprehensive support of customers' manufacturing.
Global FA Center
FA Center Satellite
(China)
Mechatronics Service Base
(China)
Mitsubishi Sales Offices Production Facility Development Center
Ratingen, Germany
Mitsubishi Electric Europe B.V.
German Branch (Germany FA Center)
Kraków, Poland
Mitsubishi Electric Europe B.V.
Polish Branch
(Europe FA Center)
St. Petersburg, Russia
Mitsubishi Electric Europe B.V.
Representative Office in St. Petersburg
（ Russia FA Center ）
Istanbul, Turkey
Mitsubishi Electric Turkey
A.Ş Ümraniye Branch (Turkey FA Center)
Hatfield, UK
Mitsubishi Electric Europe B.V.
UK Branch (UK FA Center)
Praha, Czech Republic
Mitsubishi Electric Europe B.V.
Czech Branch
(Czech Republic FA Center)
Pune, Gurgaon, Bangalore,
Chennai, Ahmedabad, India
Mitsubishi Electric India Pvt. Ltd.
Bangkok, Thailand
Mitsubishi Electric Factory Automation
(Thailand) Co., Ltd. (Thai FA Center)
Beijing
Mitsubishi Automation (China) Ltd.
Beijing Office (Beijing FA Center)
Tianjin
Mitsubishi Automation (China) Ltd.
Tianjin Office (Tianjin FA Center)
Guangzhou
Mitsubishi Electric Automation
(China) Ltd. Guangzhou
Office (Guangzhou FA Center)
Nagoya, Japan
Singapore
Mitsubishi Electric
Asia Pte, Ltd. (ASEAN FA Center)
China (including Hong Kong District)
Changchun
Beijing
Zhengzhou
Chengdu
Chongqing
Xiangfan
Wuhang
Tianjin
Qingdao
Shenyang
Dalian
Shanghai
Guangzhou
Shenzhen
Fuzhou
Taipei
Taichung
Shanghai
Mitsubishi Automation (China) Ltd.
(Shanghai FA Center)
Shanghai
Mitsubishi Electric Automation
Solution Center
Seoul, Korea
Mitsubishi Electric Automation
Korea Co., Ltd. (Korea FA Center)
Taipei,
Taichung, Taiwan
L: Setsuyo Enterprise Co., Ltd.
R: Mitsubishi Electric Taiwan Co.,Ltd.
Chicago IL, USA
Mitsubishi Electric Automation, Inc.
(North America FA Center)
Hanoi,
Ho Chi Minh, Vietnam
L: Mitsubishi Electric Vietnam Co., Ltd.
Hanoi Branch
R: Mitsubishi Electric Vietnam Co., Ltd.
Tlalnepantla De Baz, Mexico
Mitsubishi Electric
Automation, Inc. Mexico Branch
(Mexico FA Center)
Jakarta, Indonesia
PT. Mitsubishi Electric
Indonesia Cikarang Office
（Indonesia FA Center）
Sao Paulo SP, Brazil
L: Mitsubishi Electric do Brasil Comércio e
Serviços Ltda.
R: MELCO CNC do Brasil Comércio e
Serviços S.A
Service bases are established around the world to globally provide the same services as in Japan.
Overseas bases are opened one after another to support business expansion of our customers.
Overseas bases
As of July 2014 * Some includes distributors
Area
Our overseas offices
FA Center (Satellite)
Bases providing our products
Countries (Regions)
EMEA
China
Asia
America
Others
Total
21
14
11
13
1
60
6 (2)
4 (10)
13
4 (0)
0
27 (12)
146
171
79
130
3
529
10
16
54
1
2
83
37
38
This solution solves customers' issues and concerns by enabling visualization and analysis that lead to improvements and increase availability at production sites.
Utilizing our FA and IT technologies and collaborating with e-F@ctory Alliance partners, we reduce the total cost across the entire supply chain and engineeringchain, and support the improvement initiatives and one-step-ahead manufacturing of our customers.
FA integrated solutions reduce total cost
Supply chain
Engineering chain
Procurement
Product design
Process design iQ-Works/EZSocket
(CAD/simulation linkage)
Sale, logistics, and service
Production and manufacturing
Operation/Maintenance iQ Care
(prevention, predictive maintenance, remote maintenance service)
IT system
Edge-computing since2003
Supply chain
Engineering chain
Procurement
Product design
Process design
Production
ERP
CAD/CAM
SCM
Simulator
Sales and distribution
Operation and maintenance
MES
SCADA
Data primary processing/ analysis
FA-IT
Information
Interface
C Controller
Data handling
MES interface
Shop floor
Productivity
Sensor
Quality
Drive
Programmable
Controller
Sustainability
Mechatronics
Safety
Energy-saving
Security
Overall production information is captured in addition to energy information, enabling the realization of efficient production and energy use (energy savings).
Automation solutions
YOUR SOLUTION PARTNER
Low voltage: MCCB, MCB, ACB
Medium voltage: VCB, VCC
Power monitoring, energy management
Mitsubishi Electric offers a wide range of automation equipment from PLCs and HMIs to
CNC and EDM machines.
Compact and Modular Controllers
A NAME TO TRUST
Since its beginnings in 1870, some
45 companies use the Mitsubishi name, covering a spectrum of finance, commerce and industry.
The Mitsubishi brand name is recognized around the world as a symbol of premium quality.
Mitsubishi Electric Corporation is active in space development, transportation, semi-conductors, energy systems, communications and information processing, audio visual equipment and home electronics, building and energy management and automation systems, and has 237 factories and laboratories worldwide in over 121 countries.
This is why you can rely on
Mitsubishi Electric automation solution - because we know first hand about the need for reliable, efficient, easy-to-use automation and control in our own factories.
Inverters, Servos and Motors
Visualisation: HMIs
As one of the world’s leading companies with a global turnover of over 4 trillion Yen (over $40 billion), employing over 100,000 people,
Mitsubishi Electric has the resource and the commitment to deliver the ultimate in service and support as well as the best products.
Numerical Control (NC)
Robots: SCARA, Articulated arm
Processing machines: EDM, Lasers, IDS
Transformers, Air conditioning, Photovoltaic systems
* Not all products are available in all countries.
39
38
This solution solves customers' issues and concerns by enabling visualization and analysis that lead to improvements and increase availability at production sites.
Utilizing our FA and IT technologies and collaborating with e-F@ctory Alliance partners, we reduce the total cost across the entire supply chain and engineeringchain, and support the improvement initiatives and one-step-ahead manufacturing of our customers.
FA integrated solutions reduce total cost
Supply chain
Engineering chain
Procurement
Product design
Process design iQ-Works/EZSocket
(CAD/simulation linkage)
Sale, logistics, and service
Production and manufacturing
Operation/Maintenance iQ Care
(prevention, predictive maintenance, remote maintenance service)
IT system
Edge-computing since2003
Supply chain
Engineering chain
Procurement
Product design
Process design
Production
ERP
CAD/CAM
SCM
Simulator
Sales and distribution
Operation and maintenance
MES
SCADA
Data primary processing/ analysis
FA-IT
Information
Interface
C Controller
Data handling
MES interface
Shop floor
Productivity
Sensor
Quality
Drive
Programmable
Controller
Sustainability
Mechatronics
Safety
Energy-saving
Security
Overall production information is captured in addition to energy information, enabling the realization of efficient production and energy use (energy savings).
Automation solutions
YOUR SOLUTION PARTNER
Low voltage: MCCB, MCB, ACB
Medium voltage: VCB, VCC
Power monitoring, energy management
Mitsubishi Electric offers a wide range of automation equipment from PLCs and HMIs to
CNC and EDM machines.
Compact and Modular Controllers
A NAME TO TRUST
Since its beginnings in 1870, some
45 companies use the Mitsubishi name, covering a spectrum of finance, commerce and industry.
The Mitsubishi brand name is recognized around the world as a symbol of premium quality.
Mitsubishi Electric Corporation is active in space development, transportation, semi-conductors, energy systems, communications and information processing, audio visual equipment and home electronics, building and energy management and automation systems, and has 237 factories and laboratories worldwide in over 121 countries.
This is why you can rely on
Mitsubishi Electric automation solution - because we know first hand about the need for reliable, efficient, easy-to-use automation and control in our own factories.
Inverters, Servos and Motors
Visualisation: HMIs
As one of the world’s leading companies with a global turnover of over 4 trillion Yen (over $40 billion), employing over 100,000 people,
Mitsubishi Electric has the resource and the commitment to deliver the ultimate in service and support as well as the best products.
Numerical Control (NC)
Robots: SCARA, Articulated arm
Processing machines: EDM, Lasers, IDS
Transformers, Air conditioning, Photovoltaic systems
* Not all products are available in all countries.
39
L(NA)06070ENG-B(1707)MEE
Mitsubishi Electric Corporation Nagoya Works is a factory certified for ISO14001 (standards for environmental management systems)and ISO9001(standards for quality assurance management systems)
HEAD OFFICE: TOKYO BLDG., 2-7-3, MARUNOUCHI, CHIYODA-KU, TOKYO 100-8310, JAPAN
FACTORY AUTOMATION
HIGH POWER FACTOR CONVERTER
FR-HC2
Effective suppression of inverter's power supply harmonics
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