Solid color pages. InfoPrint MT 4989, InfoPrint Color 1826 MT(4989)

Solid color pages

These are possible solutions. Try one or more of the following:

M

AKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED

Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.

T

HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER

Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced.

For more information, contact Customer Support.

Toner fog or background shading appears on the page

These are possible solutions. Try one or more of the following:

T

HE IMAGING KIT MAY BE WORN OR DEFECTIVE

Replace the imaging kit.

Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.

I

S THERE TONER IN THE PAPER PATH

?

Contact Customer Support.

Toner rubs off

These are possible solutions. Try one or more of the following:

Troubleshooting

210