WARRANTY. Blaze King APEX CBT


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WARRANTY. Blaze King APEX CBT | Manualzz

Page 36

APEX CBT

WARRANTY

BLAZE KING WOOD LIMITED WARRANTY

Blaze King and its respective brands extend the following warranty for wood fi red appliances purchased from an authorized Blaze King dealer and installed in the United States of America or

Canada. Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.

Warranty Period

Parts Labor

Components

Covered

Wood

5 Years

6 Years

1 Year

1 Year

2 Years

2 Years

X

X

X

X

All parts, materials and surface fi nishes (fl aking and peeling) Subject to Conditions, Exclusion, and

Limitations listed

Fan assemblies and motors, thermal sensors, catalytic thermometer , bimetallic thermostat assembly

Firebox & Heat Exchanger, Bypass

Door Steel Components

Catalyst Combustor ( see

Conditions, Exclusions, and

Limitations)

X Other Replacement Parts

See Conditions, Exclusions, and Limitations

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WARRANTY cont.

Blaze King Wood Limited 5 Year Warranty

Blaze King is the manufacturer of the Blaze King line of heating products. At Blaze King, our commitment to the highest level of quality and customer service is the most important thing we do. Each Blaze King stove is built on a tradition of using only the fi nest materials and is backed by our limited warranty to the original purchaser. With Blaze King, you’re not just buying a stove; you’re buying a company with years of unequalled performance and quality.

Limited Six (6) Year Warranty:

The CATALYTIC COMBUSTOR is under warranty by Blaze King for six (6) years from the date of original retail purchase.

The purchaser shall pay the following share of the then current retail price for the combustor: The fi rst three (3) years no charge, 4th year 60%; 5th year 70%, 6th year 80%. The Combustor must be returned to your dealer along with a completed COMBUSTOR FAILURE REPORT and original proof of purchase document.

Limited (5) Year Warranty:

Under this warranty, Blaze King covers the stove body and accessories against defects in materials and workmanship, for part repair or replacement for the fi rst fi ve (5) years *** to the original purchaser. This Warranty covers: All Steel fi rebox components against defects in material and workmanship. Please see the exclusions and limitation section below as certain restrictions and exclusions apply this warranty.

Limited Two (2) Year Warranty:

Under this warranty, Blaze King covers, fan assemblies and modular thermostat against defects in materials and workmanship, for part repair or replacement and limited labor for the fi rst two (2) years to the original purchaser. Please see the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty.

Limited One (1) Year Warranty:

Under this warranty, Blaze King covers all parts and materials against defects in materials and workmanship including exterior paint fi nishes, for part repair or replacement and limited labor for the fi rst year to the original purchaser. Please see the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty.

How the Warranty Works

1. All warranties by the manufacturer are set herein and no claim shall be made against the manufacturer on any oral warranty or representation. All claims under this Limited Warranty must be made in writing by your dealer.

2. Any stove or part thereof that is repaired or replaced during the Limited Warranty period will be warranted under the terms of the Limited Warranty for a period not exceeding the remaining term of the original Limited Warranty or six (6) months, whichever is longer.

3. For any part or parts of this stove, which in our judgment show evidence of defects, Blaze King reserves the option to repair or to replace the defective part(s) through an accredited distributor or agent, provided the defective part is returned to the distributor or agent, transportation prepaid, if requested.

4. If you discover a problem that you think may be covered by the Limited Warranty, you MUST REPORT it to your Blaze

King dealer WITHIN 30 DAYS from the date the problem was fi rst detected, giving them proof of purchase and the date of purchase. The dealer will investigate the problem and work with Blaze King to determine whether the problem: a) Is covered by the Limited Warranty or b) Can be fi xed in your home or does the product need to be returned to Blaze King for repair.

5. If Blaze King determines that the stove needs to be returned to Blaze King for repair, the customer has the responsibility and the expense of removing it from their home and shipping it to Blaze King. If the problem is covered by the Warranty, Blaze King will repair or replace the item at their discretion and the customer will be responsible for return shipping and re-installation in their home.

6. If the problem is not covered by the Limited Warranty, the customer will be responsible for all repair costs, as well as all storage, shipping and the cost of removing and re-installing the stove.

If you are not satisfi ed with the service provided by the Blaze King dealer, write to Blaze King at the address listed on the last page of the Owner’s Manual. Include a copy of the original purchase invoice and a description of the problem.

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WARRANTY cont.

Exclusions and Limitations:

1. This Warranty does not cover tarnish, discoloration or wear on the plated surfaces Painted fi nishes will change color after initial fi ring and will continue to change through the lifetime of the stove. This is normal occurrence for all high temperature coatings.

2. This Warranty does not cover gasket material or fi rebrick.

3. Blaze King strongly recommends installation by a certifi ed installer. Failure to comply may adversely affect coverage under the terms of this warranty. This Limited Warranty covers defects in materials and workmanship only if the product has been installed in accordance with local building and fi re codes; in their absence refer to the owner’s manual. If the product is damaged or broken as a result of any alteration, wilful abuse, mishandling, accident, neglect, or misuse of the product, the Limited Warranty does not apply.

4. The stove must be operated and maintained at all times in accordance with the instructions in the Owner’s Manual. If the unit shows signs of neglect or misuse, it is not covered under the terms of this Warranty policy. Performance problems due to operator error will not be covered by the Limited Warranty policy.

5. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, is not covered under this Limited Warranty.

6. Misuse includes over-fi ring. Over-fi ring can be identifi ed later by warped plates and paint pigment being burnt off. Overfi ring this appliance can cause serious damage and will nullify the Limited Warranty.

7. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove glass, including but not limited to: a) Glass that is struck, has surface contaminates or has had harsh or abrasive cleaners used on it.

b) If the door is slammed or is closed while wood in the fi rebox is protruding out the stove opening thus striking the glass.

8. This warranty does not cover products made or provided by other manufacturers and used in conjunction with the operation of this stove without prior authorization from Blaze King The use of such products may nullify the Limited

Warranty on this stove. If unsure as to the extent of this Limited Warranty, contact your authorized Blaze King dealer before installation.

9. Blaze King will not be responsible for inadequate performance caused by environmental conditions.

10. The Limited Warranty does not cover installation and operational related problems such as use of downdrafts or spillage caused by environmental conditions. Environmental conditions include but are not limited to nearby trees, buildings, roof tops, wind, hills, mountains, inadequate venting or ventilation, excessive offsets, negative air pressures or other infl uences caused by mechanical systems such as furnaces, fans, clothes dryers etc.

11. The Limited Warranty does not cover damage caused by burning salt-saturated wood, corrosive driftwood, chemically treated wood or any fuel not recommended in the Owner’s Manual (use cord wood only).

The Limited Warranty is void if: a) The stove has been operated in atmospheres contaminated by chlorine, fl uorine or other damaging chemicals.

b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.

c) Any damage to the unit, combustion chamber or other components due to water, or weather damage which is the result of, but not limited to, improper chimney/venting installation.

d) Salt air in coastal areas or high humidity can be corrosive to the fi nish; these environmental conditions can cause rusting. Damage caused by salt air or high humidity is not covered by the Limited Warranty.

12. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or adjustment of the manufacturer’s settings of components, lack of proper and regular maintenance, alteration, or act of God.

13. The Limited Warranty does not cover damage caused to the stove while in transit. If this occurs, do not operate the stove and contact your courier and/or dealer.

14. The Limited Warranty does not extend to or include paint, door or glass gaskets or fi rebricks damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gaskets, chipped or cracked fi rebrick, etc.

15. The Limited Warranty does not include damage to the unit caused by abuse, improper installation, or modifi cation of the unit.

16. Damage to plated surfaces caused by fi ngerprints, scratches, melted items, or other external scores and residues left on the plated surfaces from the use of abrasive cleaners or polishes is not covered in this warranty.

17. Blaze King is free of liability for any damages caused by the stove, as well as inconvenience expenses and materials.

The Limited Warranty does not cover incidental or consequential damages.

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WARRANTY cont.

18. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the Blaze King stove without the express written permission of Blaze King and bearing a Blaze King label of approval.

19. Any statement or representation of Blaze King Products and their performance contained in Blaze King advertising, packaging literature, or printed material is not part of the Limited Warranty.

20. The Limited Warranty is automatically voided if the stove’s serial number has been removed or altered in any way. If the stove is used for commercial purposes, it is excluded from the Limited Warranty.

21. No dealer, distributor, or similar person has the authority to represent or warrant Blaze King Products beyond the terms contained within the Limited Warranty. Blaze King assumes no liability for such warranties or representations.

22. Blaze King will not cover the cost of the removal or re-installation of the stove, hearth, facing, mantels, venting or other components.

23. Labor to replace or repair items under this Limited Warranty will be covered per our warranty service fee reimbursement and labor rates are set per component schedule. Labor rates vary from location to location and as such total labor costs may not be covered. Please consult with your dealer or service technician for any additional charges such as travel time or additional labor charges that may apply.

24. For parts of the Blaze King woodstove or fi replace insert warranted beyond the fi rst year, the fi ve year limited warranty will have the same obligations as described in this document, provided, however that the purchaser shall pay the following percentage of the then current retail cost of the repair or the replacement, according to the year after purchase in the which the defect is brought to the attention of Blaze King.*** During the 2nd year----purchaser pays 20%.

3rd year ----purchaser pays 40%. 4th year -----purchaser pays 60%. 5th year---- purchaser pays 80%.

25. If a defect or problem is determined by Blaze King to be non warrantable, Blaze King is not liable for travel costs for service work. In the event of in-home repair work, the customer will pay any in-home travel fees or service charges required by the Authorized Dealer.

26. At no time will Blaze King be liable for any consequential damages which exceed the purchase price of the unit. Blaze

King has no obligation to enhance or modify any stove once manufactured (example: as a stove model evolves, fi eld modifi cations or upgrades will not be performed).

27. This Limited Warranty is applicable only to the original purchaser and it is non-transferable.

28. This warranty only covers Blaze King Products that are purchased through an authorized Blaze King dealer.

29. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.

30. The Limited Warranty is the only warranty supplied by Blaze King, the manufacturer of the stove. All other warranties, whether express or implied, are hereby expressly disclaimed and the purchaser’s recourse is expressly limited to the

Limited Warranty.

31. Blaze King and its employees or representatives will not assume any liability for damages, either directly or indirectly, caused by improper usage, operation, installation, servicing or maintenance of this stove.

32. Blaze King reserves the right to make changes without notice. Please complete and mail the warranty registration card and have the installer fi ll in the installation data sheet in the back of the manual for warranty and future reference.

33. Blaze King is responsible for stocking parts for a maximum of seven (7) years after discontinuing the manufacture or incorporation of the item into its products. An exception to this would be if an OEM supplier is not able to supply a part.

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