HP Compaq nx9020 Notebook PC Maintenance and Service Guide

Maintenance and Service

Guide

HP Pavilion ze4900 Notebook PC

HP Compaq nx9040, nx9030, or nx9020 Notebook PC

Compaq Presario 2200 Notebook PC

Document Part Number: 371025-002

May 2005

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.

© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion ze4900 Notebook PC

HP Compaq nx9040, nx9030, or nx9020 Notebook PC

Compaq Presario 2200 Notebook PC

Second Edition May 2005

First Edition August 2004

Document Part Number: 371025-002

Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

1.3 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . 1–12

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–13

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–14

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–7

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2

3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14

3.4 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Maintenance and Service Guide iii

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–13

5.7 Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

5.8 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.9 Switch Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20

5.10 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23

5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.13 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.16 Wireless Button Board . . . . . . . . . . . . . . . . . . . . . 5–37

5.17 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

5.18 Diskette Drive Cover. . . . . . . . . . . . . . . . . . . . . . . 5–41

5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

iv Maintenance and Service Guide

1

Product Description

The HP Pavilion ze4900 Notebook PC 1, HP Compaq nx9040, nx9030, and nx9020 Notebook PCs 2, and Compaq Presario

2200 Notebook PCs 3 offer advanced modularity, Intel®

Pentium® M and Celeron® M processors, and extensive multimedia support.

HP Pavilion ze4900; HP Compaq nx9040, nx9030, nx9020; and Compaq Presario 2200

Maintenance and Service Guide 1–1

Product Description

1.1 Models

Notebook model information is shown in Tables 1-1 and 1-2.

✎

The long model name appears only on the bottom of

HP Compaq nx9000 Notebook PCs.

2

3

Hnx9040

1

Key

1

4

Table 1-1

Model Naming Conventions

HP Compaq nx9000 Notebook PCs

U

Key

P735 X5 60 Y Cc 51 P

Display type/ size/resolution a

2 3

Description

4 5 6 7

Options

8 9 10

Brand/series designator H = HP Compaq nx9040, x9030, or nx9020

Graphics memory

Processor brand and speed

U = UMA

P755 = Intel Pentium M 755 2.0 GHz







C340 = Intel Celeron M 340 1.5 GHz





S = SXGA

(1400 × 1050)

X = XGA

(1024 × 768)

5 = 15.0 inch

4 = 14.1 inch

1–2 Maintenance and Service Guide


8

9

Key

5

6

7

10

Table 1-1

Model Naming Conventions

HP Compaq nx9000 Notebook PCs (Continued)

Description

Hard drive size

Options

60 = 60 GB

40 = 40 GB

30 = 30 GB

Optical drive designator

Integrated communication/ wireless device

RAM

Operating system

Warranty

C = CD-ROM Drive

D = DVD-ROM

Drive

W = DVD/

CD-RW

Combo Drive

Y = DVD+R/

RW and

CD-RW

Combo Drive

C = modem +

FE NIC c = 802.11g

(Intel) g = 802.11g

(includes

802.11b and g)

N = none

25 = 256 MB 51 = 512 MB

H = Microsoft® Windows® XP Home

P = Microsoft Windows XP Pro a = 1 year on parts and labor



Table 1-2

HP Compaq nx9040, nx9030, and nx9020

All HP Compaq nx9000 models feature:

■

TouchPad pointing device

■

6-cell lithium ion (Li-Ion) battery pack

Hnx9040 U P735 X5 60 W

Japan PK342PA ABJ

Cg 51 P

51 P Hnx9040

Asia Pacific

Hnx9040

People’s

Republic of China

Hnx9040

Australia

Hnx9040

Asia Pacific

Hnx9040

U P735 X5 40 W

PK345PA UUF

U P735 X4 40

PK163PA AB2

D

Cc

Cc

U P725 X5 40 Y Cc

U

PK150PA ABG

P725 X5 40

PK344PA UUF

W Cc

Thailand

U P725 X4 40 W Cc

Taiwan

People’s

Republic of

China

PK349PA AB0


■


■


Hnx9040 U P725 X4 40 W

PK165PA AB2

Hnx9040

People’s

Republic of

China

U P725 X4 40

PK160PA AB2

CN

D

Taiwan

Cc

25

51

25

25

25

25

P

P

P a

PK350PA AKL

P a

H a a a a a

P a

PK159PA AB0



Table 1-2

HP Compaq nx9040, nx9030, and nx9020 (Continued)

Hnx9040 U P725 X4 40 D CN 25 H a

People’s

Republic of China

Hnx9040

Asia Pacific

Hnx9040

Asia Pacific

Hnx9040

Japan

Hnx9040

Asia Pacific

Hnx9040

People’s

Republic of China

PK164PA AB2

U P725 X4 30 W

PK346PA UUF

U P725 X4 30 W

PK343PA UUF

U P725 X4 30 W

Cg

Cc

CN

U P715 X5 40 W

PK151PA UUF

Cc

Thailand

U

PK169PA ABJ

P715 X4 40

PK162PA AB2

W CN

Hnx9040

Taiwan

U P715 X4 40

PK348PA AB0

D

Taiwan

Cc


■


■


Hnx9040 U P715 X4 40 D CN

PK161PA AB2 People’s

Republic of China

Hnx9040

Asia Pacific

U P715 X4 30 W

PK152PA UUF

Cg

25

25

25

25

25

25

25

25

P

P

P

P a

PK168PA AKL

H a

P a

PK347PA AB0

H

P a a a a a



Table 1-2


Hnx9040 U P715 X4 30 C Cc 25 P a

Asia Pacific

Hnx9040

Japan

Hnx9040

Australia

Hnx9040

People’s

Republic of China

Hnx9040

People’s

Republic of China

Hnx9040

Japan

PK153PA UUF

U P715 X4 30

PK156PA ABJ

U C330 X5 40

C

C

PK149PA ABG

U C320 X4 40 W

PK167PA AB2

U C320 X4 40

PK166PA AB2

D

CN

CN

Cc

Cc

U C320 X4 40

PK158PA ABJ

D Cc

Hnx9040

Japan

U C320 X4 30 W

PK157PA ABJ


■


■


Hnx9040 U C320 X4 30 W

Asia Pacific

Hnx9040

French Canada

PK154PA UUF

U C320 X4 30

PH854AA ABC

CN

CN

Japan

D Cc

25

25

25

25

25

25

25

25

P

P

H

H

P

H a a a a a a

P a

PK155PA ABJ

P a



Table 1-2


Hnx9030 U P735 X5 40 Y Cc 51 P a

PG575ET UUZ

PG575ET ABU

France

Iceland

Sweden/Finland

Hnx9030

PG575ET ABF

PG575ET A2M

PG575ET AK8

U P725 X5 40

Belgium

Europe

Italy

Slovenia

Hnx9030

Iceland

PG572ET AB4

PG572EA ABB

PG572ET ABZ

PG572EA AKN

Switzerland

United Kingdom

Y

Spain

Turkey

Cc

Switzerland

51

U P725 X5 40 W

PG574EA A2M

Cc 51

Sweden/Finland

Hnx9030

Saudi Arabia

Slovenia

U P725 X5 40 W

PG570EA ABV

PG570EA AKN

Cc

South Africa

25

Hnx9030

France

Greece

Israel

U P725 X5 40

PG573EA ABF

PG573EA B1A

PG573EA ABT

W Cc

Saudi Arabia

South Africa

25

Hnx9030

French Canada

U P715 X5 40 W

PG523UA ABC

Cc

United States

51

H a

PG572ET ABE

PG572ET UUZ

PG572EA AB8

P a

PG574ET AK8

H a

PG570EA ACQ

P a

PG573EA ABV

PG573EA ACQ

P a

PG523UA ABA and

PH855AA ABA



Table 1-2



■


■


Hnx9030 U P715 X5 40 W Cc 25 H a

Czech Republic

Denmark

Europe

Hungary

Iceland

Israel

Italy

The Netherlands

PG569EA AKB

PG569ET ABY

PG569EA ABB

PG569EA AKC

PG569ET A2M

PG569EA ABT

PG569ET ABZ

PG569ET ABH

Poland

Russia

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Turkey

PG569EA AKD

PG569EA ACB

PG569ET ACB

PG569EA ABV

PG569EA AKR

PG569EA AKN

PG569ET ABE

PG569EA AB8

Hnx9030 U P715 X5 40 W

Belgium

Czech Republic

Europe

France

French Canada

Greece

Germany

Hungary

Israel

PG571ET UUG

PG571EA AKB

PG571EA ABB

PG571EA ABF

PG526UA ABC

PG571EA B1A

PG571ET ABD

PG571EA AKC

PG571EA ABT

Cc 25

Poland

Russia

Russia

Saudi Arabia

Slovakia

Slovenia

Turkey

United Kingdom

United States

Hnx9030

United States

U C320 X4 30

PH854AA ABA

D Cc 25

P a

PG571EA AKD

PG571EA ACB

PG571ET ACB

PG571EA ABV

PG571EA AKR

PG571EA AKN

PG571EA AB8

PG571ET ABU

PG526UA ABA

P a



Table 1-2



■


■


Hnx9020 U C320 X5 30 W CN 25 H a

Belgium

Czech Republic

Denmark

Europe

France

Germany

Greece

Hungary

Israel

Italy

The Netherlands

PG568ET UUG

PG568EA AKB

PG568ET ABY

PG568EA ABB

PG568EA ABF

PG568EA ABD

PG568ET B1A

PG568EA AKC

PG568EA ABT

PG568ET ABZ

PG568ET ABH

Poland

Portugal

Russia

Russia

Saudi Arabia

Slovakia

Slovenia

Sweden/Finland

Switzerland

Turkey

PG568EA AKD

PG568ET AB9

PG568EA ACB

PG568ET ACB

PG568EA ABV

PG568EA AKR

PG568EA AKN

PG568ET AK8

PG568ET UUZ

PG568EA AB8

Hnx9020 U C320 X5 30

Czech Republic

Europe

France

Greece

Hungary

Poland

PG567EA AKB

PG567EA ABB

PG567ET ABF

PG567EA B1A

PG567EA AKC

PG567EA AKD

D CN 25

Russia

Russia

South Africa

Slovakia

Sweden/Finland

P a

PG567EA ACB

PG567ET ACB

PG567EA ACQ

PG567EA AKR

PG567ET AK8



1.2 Features

■

■

■

■

■

■

■

■

■

■

The following processors are available, varying by notebook model:

❏

❏

Intel Pentium M 755 (2.0-GHz) with 400-MHz front side bus (FSB)


❏

❏

❏

❏

Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB



Intel Pentium M 705 TJ85 (1.6- and 1.5-GHz) with

400-MHz FSB; operate at a lower temperature than other processors

❏

❏

❏

❏

Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB




15.0-inch SXGA (1400 × 1050) or 15.0- or 14.1-inch XGA

(1024 × 768) TFT display with over 16.8 million colors, varying by notebook model

60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model

Diskette drive (HP Compaq nx9040 notebook model only)

256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB or 1.0 GB, varying by notebook model

Microsoft® Windows® XP Home Edition or Windows XP

Professional, varying by notebook model

Full-size Windows keyboard with embedded numeric keypad

TouchPad pointing device with on button and dedicated two-way scroll region

Integrated 10/100 BASE-T Ethernet local area network

(LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack



■

■

■

■

■

■

■

■

Integrated wireless support for Mini PCI IEEE 802.11b/g

WLAN device (select models only)

Support for 1 or 2 Type II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Cards

(HP Compaq nx9040 notebook models only)

Support for 2 or 2 Type I PC Card slots, with support for both

32-bit (CardBus) and 16-bit PC Cards (all notebook models except HP Compaq nx9040)

External 65-watt AC adapter with 3-wire power cord

6-cell or 8-cell Li-Ion battery pack

Altec Lansing stereo speakers with volume up and down buttons (HP Pavilion ze4900 models only)

Connectors:

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

External monitor

2 Universal Serial Bus (USB) v. 2.0

RJ-11 (modem)

RJ-45 (network)

Audio-out (headphone)

Audio-in (microphone)

Power

IEEE 1394 digital (select models only)

S-Video (select models only)

Infrared (select HP Compaq nx9040 notebooks only)

Parallel (select HP Compaq nx9040 notebooks only)

Serial (select HP Compaq nx9040 notebooks only)

❏

❏

Support for the following optical drives:

❏ 24X Max DVD+RW/R and CD-RW Combo Drive

(HP Compaq nx9040 and nx9030 select models only)

8X Max DVD-ROM Drive

24X Max CD-ROM Drive (HP Compaq nx9040, nx9030, and nx9020 select models only)

❏ 24X Max DVD/CD-RW Combo Drive



1.3 Resetting the Notebook

■

■

Occasionally, the Windows operating system or the notebook might stop responding, so that you cannot turn the notebook off.

If this happens, try the following in the order listed:

Press the power button to restart.

If possible, shut down Windows by pressing and then selecting Shut Down > Restart.

ctrl+alt+del ,

■ Press and hold the power button for about 4 seconds until the display shuts down. Then press the power button again to restart.

■ Use a ballpoint pen or a straightened paper clip to press the reset button on the bottom of the notebook.

Resetting the Notebook

✎

To boot from a CD, insert a bootable CD (such as a Recovery disc) into the optical drive, and then restart. Press esc when the HP logo appears, and then select the optical drive as the temporary boot device.



1.4 Power Management

■

■

■

■

■

■

■

The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Lid switch standby/resume

Power/standby button

Advanced Configuration and Power Management (ACPM) compliance



1.5 External Components

The external components on the front and right side of the

HP Pavilion ze4900 notebook are shown below and described in Table 1-3.

Front and Right-Side Components - HP Pavilion ze4900



Table 1-3

Front and Right-Side Components

3

4

5

HP Pavilion ze4900

Item Component

1 Display release latch

Function

Opens the notebook.

2 Antennae (2)

6

7

8

9

10

Optical drive

Battery bay

Wireless button light

(select models only)

Wireless button


Battery light

IDE (Integrated Drive

Electronics) drive light

Hard drive bay

Power/standby light

Send and receive wireless device signals.

The antennae are not visible from the outside of the notebook. For optimal transmission, keep the areas immediately around the antennae free from obstructions.

Supports an optical disc.

Holds a battery pack.

On: An integrated wireless device is hardware enabled.

Enables/disables an internal wireless device.

■

Green: The battery pack is fully charged.

■

Amber: The battery pack is charging.

■

Blinking: The battery pack has reached a low-battery condition.

■ Off: No AC power is applied, or AC power is applied with battery pack either close to full-charge capacity or not installed.

■

On or blinking: The internal hard drive or an optical drive is being accessed.

Holds the internal hard drive.

■

On: Notebook is turned on.

■

Blinking: Notebook is in standby.

■

Off: Notebook is off.



The external components on the front and right side of the

HP Compaq nx9040, nx9030, nx9020, and Compaq Presario

2200 notebooks are shown below and described in Table 1-4.

Front and Right-Side Components - HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200



Table 1-4

Front and Right-Side Components

3

4

5

HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200

Item Component

1 Display release latch

Function

Opens the notebook.

2 Antennae (2)

6

7

8

Optical drive

Battery bay

Wireless button light

Wireless button

Infrared port (select

HP Compaq nx9040 notebooks only)

Battery light

Send and receive wireless device signals.

The antennae are not visible from the outside of the notebook. For optimal transmission, keep the areas immediately around the antennae free from obstructions.

Supports an optical disc.


On: An integrated wireless device is hardware enabled.

Enables/disables an internal wireless device.

Links the notebook and an optional remote.

9

10

11

IDE (Integrated Drive

Electronics) drive light

Hard drive bay

Power/standby light

■

Amber: The battery pack is charging.

■

Green: The battery pack is fully charged.

■

Off: The battery pack is discharging or not inserted.

■

On or blinking: The internal hard drive or an optical drive is being accessed.


■

On: Notebook is turned on.

■

Blinking: Notebook is in Standby.

■

Off: Notebook is off.



The external components on the rear and left side of the

HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-5.

Rear and Left-Side Components - HP Pavilion ze4900,

HP Compaq nx9030, nx9020, and Compaq Presario 2200

Table 1-5

Rear and Left-Side Components

HP Pavilion ze4900, HP Compaq nx9030, nx9020, and Compaq Presario 2200

3

4

Item Component

1

2

Power connector

USB connectors (2)

RJ-45 (network) jack

S-Video jack


Function

Connects an AC adapter cable.

Connect an optional USB device.

Connects an optional network cable.

Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card.



Table 1-5


HP Pavilion ze4900, HP Compaq nx9030, nx9020,

8

9

14

15

16

Item Component

5 External monitor port

6 and Compaq Presario 2200 (Continued)

Exhaust vents (2)

Function

Connects an optional VGA external monitor or projector.

Provide airflow to cool internal components.

7

10

11

12

13

Security cable slot

RJ-11 (modem) jack

PC Card slot(s)

(1 or 2)

PC Card eject button(s)

(1 or 2)

1394 port


Audio-in

(microphone) jack

Audio-out

(headphone) jack

Volume up button

Volume down button

Volume mute button

Mute light

Ä

To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow.

Attaches an optional security cable to the notebook.

Connects the modem cable.

Support an optional Type I or Type II 32-bit

(CardBus) or 16-bit PC Card.

Eject an optional PC Card from the PC Card slot.

Connects an optional 1394a device such as a scanner, a digital camera, or a digital camcorder.

Connects an optional monaural (single sound channel) microphone.

Connect optional headphones or powered stereo speakers. Also connect the audio function of an audio/video device such as a television or VCR.

Increases system volume.

Decreases system volume.

Mutes or restores volume.

On: Volume is muted.



The external components on the rear and left side of the

HP Compaq nx9040 notebook are shown below and described in Table 1-6.

Rear and Left-Side Components - HP Compaq nx9040

Table 1-6


5

6

Parallel port

Serial port

HP Compaq nx9040

2

3

4

Item Component

1 Power connector

USB connectors (2)

RJ-45 (network) jack

S-Video jack

Function

Connects an AC adapter cable.

Connect optional USB devices.

Connects an optional network cable.

Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card.

Connects an optional parallel device such as a printer.

Connects an optional serial device such as keyboard or mouse.



Table 1-6


9

HP Compaq nx9040 (Continued)

Item Component

7 External monitor port

Function

Connects an optional VGA external monitor or projector.

8 Exhaust vents (2) Provide airflow to cool internal components.

Ä


10

11

12

13

14

15

16

17

18

19

Security cable slot

RJ-11 (modem) jack

PC Card slot(s)

(1 or 2)

PC Card eject button(s)

(1 or 2)

1394 port

Audio-in

(microphone) jack

Audio-out

(headphone) jack

Volume up button

Volume down button

Volume mute button

Mute light

Diskette drive

Attaches an optional security cable to the notebook.

Connects the modem cable.

Support an optional Type I or Type II 32-bit

(CardBus) or 16-bit PC Card.

Eject an optional PC Card from the

PC Card slot.

Connects an optional 1394a device such as a scanner, a digital camera, or a digital camcorder.

Connects an optional monaural (single sound channel) microphone.

Connects optional headphones or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR.

Increases system volume.

Decreases system volume.

Mutes or restores volume.

On: Volume is muted.

Supports a 3.5-inch diskette.



The notebook keyboard components on the HP Pavilion ze4900 notebook are shown below and described in Table 1-7.

Keyboard Components - HP Pavilion ze4900



Table 1-7

Keyboard Components

3

4

Item Component

1 num lock key

2

5

6

7

8

Keypad keys (15)

Arrows keys

Windows applications key

Windows logo key fn key caps lock key f1 to f12 keys (12)


Function

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.

In Windows, can be used like the keys on an external numeric keypad.

Moves the cursor around the screen.

In Windows, displays a shortcut menu for items beneath the pointer.

In Windows, displays the Windows

Start menu.

Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness.

Enables caps lock and turns on the caps lock light.

Perform system and application tasks.

When combined with the fn key, several keys and buttons perform additional tasks as hotkeys.



The notebook keyboard components on the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-8.

Keyboard Components - HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200



Table 1-8

Keyboard Components

3

4

HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200

Item Component

1 n um lock key

Function

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.

2 Keypad keys (15)

5

6

7

8

Arrow keys


Windows logo key fn key caps lock key f1 to f12 keys (12)

In Windows, can be used like the keys on an external numeric keypad.

Move the cursor around the screen.

In Windows, displays a shortcut menu for items beneath the pointer.

In Windows, displays the Windows

Start menu.

Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness.

Enables caps lock and turns on the caps lock light.

Perform system and application tasks.

When combined with the fn key, several keys and buttons perform additional tasks as hotkeys.



The notebook top components on the HP Pavilion ze4900 notebook are shown below and described in Table 1-9.

Top Components - HP Pavilion ze4900



Table 1-9

Top Components

7

8

4

5

2

3

6

Item Component

1 Power button

9

10

11


Function

When the notebook is

■

Off, press to turn on the notebook.

■

On, briefly press to initiate Hibernation.

■

In Standby, briefly press to resume from Standby.

■

In Hibernation, briefly press to restore from Hibernation.

Speakers (2)

Caps lock light

Num lock light

Keypad light

Produces stereo sound.

On: Caps lock is on.

On: Num lock or the internal keypad is on.

On: Keypad is on.

One-Touch buttons (5) Each can be programmed to start any application or open a document or

Web site.

TouchPad on button Enables/disables the TouchPad.

Scrolls upward or downward.

TouchPad vertical scrolling region

Left and right

TouchPad buttons

TouchPad

TouchPad light

Function like the left and right buttons on an external mouse.

Moves the pointer.

On: TouchPad is enabled.



The notebook top components on the HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200 notebooks are shown below and described in Table 1-10.

Top Components - HP Compaq nx9040, nx9030, nx9020, and Compaq Presario 2200



Table 1-10

Top Components

7

8

4

5

6

HP Compaq nx9040, nx9030, nx9020,

2

3 and Compaq Presario 2200

Item Component

1 Power button

Speakers (2)

Caps lock light

Function

When the notebook is

■

Off, press to turn on the notebook.

■

On, briefly press to initiate Hibernation.

■

In Standby, briefly press to resume from

Standby.

■

In Hibernation, briefly press to restore from Hibernation.

Produces stereo sound.

On: Caps lock is on.

9

10

11

Num lock light On: Num lock or the internal keypad is on.

Keypad light On: Keypad is on.

One-Touch buttons (5) Each can be programmed to start any application or open a document or Web site.

TouchPad on button Enables/disables the TouchPad.

Scrolls upward or downward.


Left and right

TouchPad buttons

Function like the left and right buttons on an external mouse.

TouchPad

TouchPad light

Moves the pointer.

On: TouchPad is enabled.



The external components on the bottom of all notebook models are shown below and described in Table 1-11.

Bottom Components



Table 1-11

Bottom Components

2

3

4

5

6

7

Item Component

1 Exhaust vents (2)

Mini PCI compartment

Function

Exhaust vent provides airflow to cool internal components.

Ä


Holds an optional wireless LAN device.

Memory module compartment

Ä

To prevent an unresponsive system and the display of a warning message, install only a

Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore notebook functionality. Then contact Customer Care.

Contains 2 memory slots that support replaceable memory modules. The number of preinstalled memory modules varies by notebook model.

Hard drive bay

Battery bay



Battery pack release latch Releases a battery pack from the battery bay.

Label areas (2) Contains the notebook serial number and other applicable regulatory labels.



1.6 Design Overview

This section presents a design overview of key parts and features

of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and

Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■

■

■

■

■

■

■

■

■

Memory module

Mini PCI communications devices

Hard drive

Display

Keyboard and TouchPad

Audio

Intel Pentium M and Celeron M processors

Fan

PC Card

Ä CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications.

Exhaust air is displaced through the ventilation grill located on the left side of the notebook.


2

Troubleshooting

Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. If the operating system is working, the notebook restarts the operating system after you exit Computer Setup.

✎

Pointing devices are not supported in Computer Setup; you must use the keyboard to navigate and make selections.

The menu tables later in this chapter provide an overview of

Computer Setup options.


Troubleshooting

Accessing Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus.

1. Open Computer Setup by turning on or restarting the notebook. Press f10 while the “Press <F10> to enter Setup” message is displayed in the lower-left corner of the screen.

❏

❏

❏

To change the language, press f2 .

To view navigation information, press f1 .

To return to the Computer Setup menu, press esc .

2. Select the File, Security, Tools, or Advanced menu.

3. To exit Computer Setup, choose one of the following:

❏ To exit without saving any changes, use the arrow keys to select File > Ignore changes and exit, and then follow the instructions on the screen.

❏ To exit and save all the settings you have entered, use the arrow keys to select File > Save changes and exit, and then follow the instructions on the screen.

Your preferences are set when you exit Computer Setup and take effect when the notebook restarts.

Computer Setup Defaults

To return all settings in Computer Setup to the values that were set at the factory:

1. Open Computer Setup by turning on or restarting the notebook. Press f10 while the F10 = Based Setup message is displayed in the lower-left corner of the screen.

❏

❏

To change the language, press f2 .

To view navigation information, press f1 .

2. Use the arrow keys to select File > Restore defaults.

3. Select the Restore Defaults check box.


Troubleshooting

4. To confirm the restoration, press f10 .

5. Select File > Save changes and exit, and then follow the instructions on the screen.

When the computer restarts, the factory settings are restored, and any identification information you have entered is saved.

Selecting from the File Menu

Select

System Information

Save to floppy

Restore from floppy

Restore defaults

Ignore changes and exit

Save changes and exit

Table 2-1

File Menu

To Do This

■ View identification information about the notebook and any battery packs in the system.

■ View specification information about the processor, memory and cache size, video revision, keyboard controller version, and system ROM.

Save system configuration settings to a diskette.

Restore system configuration settings from a diskette.

Replace configuration settings in Computer Setup with factory default settings. (Identification information is retained.)

Cancel changes entered during the current session. Then exit and restart the notebook.

Save changes entered during the current session.

Then exit and restart the notebook. The changes you save are in effect when the notebook restarts.


Troubleshooting

Selecting from the Security Menu

Select

Administrator password

Power-on password

Password options

DriveLock passwords

Smart Card Security

Embedded Security

Device security

System IDs

Table 2-2

Security Menu

To Do This

Enter, change, or delete an HP Administrator password.

Enter, change, or delete a power-on password.

■ Enable/Disable stringent security.

■ Enable/Disable required password on restart.

Enable/disable DriveLock; change a DriveLock user or master password.

✎

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook.

Enable/disable power-on support for smart cards.

✎

This feature is supported by select smart card readers only.

■ Enable/Disable the embedded security chip.

■ Restore embedded security chip to factory settings.

■ Enable/Disable power-on authentication support.

■ Enable/Disable automatic DriveLock.

■ Reset power-on authentication credential

✎

Embedded Security settings are accessible only if the notebook is equipped with an embedded security chip.

■ Enable/Disable devices in the system.

■ Enable NIC for inclusion in MultiBoot.

Enter user-defined identification values.


Troubleshooting

Selecting from the Tools Menu

Select

HDD Self Test options

Battery Information

Memory Check

Table 2-3

Tools Menu

To Do This

Run a quick or comprehensive self-test on any hard drive in the system.

View information about any battery packs in the notebook.

■ Run a self-test on memory modules in the notebook.

■ View information about memory modules installed in the notebook.


Troubleshooting

Selecting from the Advanced Menu

Select

Language (or press f2)

Boot options

Device options

Table 2-4

Advanced Menu

To Do This

Change the Computer Setup language.

■ Enable/Disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

■ Set the boot order.

■ Swap the functions of the fn key and left ctrl key.

■ Enable/Disable multiple pointing devices at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.)

■ Enable/Disable USB legacy support for a USB keyboard, mouse, and hub. When USB legacy support is enabled

❐ A USB keyboard, mouse, and hub work even when a Windows operating system is not loaded.

❐ The notebook starts from a bootable hard drive, diskette drive diskette, or CD, CD-RW, or DVD inserted into a drive connected by a

USB connector to the notebook or to an optional docking device.

■ Select a parallel port mode: EPP (Enhanced

Parallel Port), standard, bidirectional, or ECP

(Enhanced Capabilities Port).

■ Enable/Disable all settings in the SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode.)


Troubleshooting

2.2 Troubleshooting Flowcharts

Table 2-5

Troubleshooting Flowcharts Overview

2.7

2.8

2.9

2.10

2.11

2.12

2.13

Flowchart Description

2.1

2.2

2.3

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”


2.4

2.5

2.6



“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”



“Flowchart 2.13—No OS Loading, Diskette Drive”


Troubleshooting

Table 2-5

Troubleshooting Flowcharts Overview (Continued)

2.17

2.18

2.19

2.20

Flowchart Description

2.14

2.15

2.16

“Flowchart 2.14—No OS Loading, Optical Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”


Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Y

Beeps,

LEDs, or error messages?

N

Is there video?

(no boot)

N

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

“Flowchart

2.2—No Power,

Part 1.”

Check

LED board, speaker connections.

N

All drives working?

Go to

“Flowchart

2.17—Nonfunction ing Device.”

Go to

“Flowchart

2.6—No Video,

Part 1.”

Y

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Y

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Y

Keyboard/ pointing device working?

Connecting to network or modem?

N

Go to

“Flowchart

2.18—Nonfunction ing Keyboard”

or

“Flowchart

2.19—Nonfunction ing Pointing

Device.”

N

Go to

“Flowchart

2.20—No

Network/Modem

Connection.”

End


Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from docking device

(if applicable).

N

Power up on battery power?

Y

N

Power up on AC power?

Y

N

Power up in docking device?

Y

Reset

power.*

Reset

power.*

Done

1. Reseat the power cables in the docking device and at the AC outlet.

2. Ensure the AC power source is active.

3. Ensure that the power strip is working.

Y N

Done

Power up in docking device?

Y

Y

Power up on battery power?

Power up on AC power?

N

N

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.4—No Power,

Part 3.”

*NOTES

1. On select models, there is a separate reset button.

2. On select models, the notebook can be reset using the standby switch and either the lid switch or the main power switch.

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device (if applicable).”



Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery by recharging it, moving it to another notebook, or replacing it.

N

Power on?

Done

Replace power supply

(if applicable).

N

Done Power on?

Go to

“Flowchart

2.4—No Power,

Part 3.”

Y

Done

Troubleshooting


Troubleshooting


Continued from

“Flowchart

2.3—No Power,

Part 2.”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in notebook and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

N

Y

Replace external

AC adapter.

Power on?

Done



Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open notebook.

N

Loose or damaged parts?

Y

Close notebook and retest.

N

Power on?

Y

Done

Reseat loose components and boards and replace damaged items.

Replace the following items (if applicable). Check notebook operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Troubleshooting


Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or docking device?

Docking Device

Go to

“Flowchart

2.7—No Video,

Part 2.”

Stand-alone

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Done

Y

Press lid switch to ensure operation.

Y

N

Y

Video OK?

Check for bent pins on cable.

Video OK?

N

Done Video OK?

Done

N

Replace the following one at a time. Test after each replacement.

1. Cable between notebook and notebook display (if applicable)

2. Display

3. System board

Try another display.

Internal and external video OK?

N

Replace system board.

Y

Done Done


Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove notebook from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

Y

N

Video OK?

N

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

N

Video OK?

Y

Check that notebook is properly seated in docking device, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

Try another external monitor.

Adjust external monitor display.

Y

Internal and external video OK?

N

Go to

“Flowchart


Docking Device (if applicable).”

Done

Done


Troubleshooting

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Nonfunctioning docking device.

Reseat power cord in docking device and power outlet.

Check voltage setting on docking device.

Reset monitor cable connector at docking device.

N

Docking device operating?

Y

Remove notebook, replace docking device.

Done

Reinstall notebook into docking device.

N

Docking device operating?

Y

Test replacement docking device with new notebook.

Done


Troubleshooting

Flowchart 2.9—No Operating System (OS)

Loading

No OS loading.*

Reseat power cord in docking device and power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to “Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from optical drive, go to

“Flowchart 2.14—No OS Loading,

Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.


Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

OS not loading from hard drive.

Nonsystem disk message?

Y

N

Reseat external hard drive.

Y

OS loading?

N

N

Boot from

CD?

Y

Y

Check the Setup utility for correct booting order.

Boot from hard drive?

N

Done

Go to

“Flowchart

2.11—No OS

Loading,


Done

N

Boot from diskette?

Y

Y

Change boot priority through the Setup utility and reboot.

N


Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Go to

“Flowchart


Device.”


Troubleshooting


Part 2

Continued from

“Flowchart

2.10—No OS

Loading,


N

Disc or diskette in drive?

Y

1. Replace hard drive.

2. Replace system board.

Reseat hard drive.

Hard drive accessible?

Y

Done

N

Remove disc or diskette and reboot.

Run FDISK.


Y

N

Y

Boot from diskette drive?

N

N

Hard drive accessible?

Y

Go to

“Flowchart

2.12—No OS

Loading,


Done

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Done

Y

Y

Hard drive partitioned?

N

Hard drive formatted?

N

Create partition, and then format hard drive to bootable

C:\ prompt.

Format hard drive and bring to a bootable

C:\ prompt.

Y

Notebook booted?

N

Go to

“Flowchart

2.12—No OS

Loading,


Load OS using

Operating System disc

(if applicable).


Troubleshooting


Part 3

Y

Continued from

“Flowchart

2.11—No OS

Loading,


N

System files on hard drive?

Virus on hard drive?

Y

N

Run SCANDISK and check for bad sectors.

Clean virus.

Install OS and reboot.

OS loading from hard drive?

Y

N

Diagnostics on disc or diskette?

Y

N

Done

Replace hard drive.

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done


Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Nonsystem disk message?

Y

Bootable diskette in drive?

N

Install bootable diskette and reboot notebook.

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup utility?

N

N

Is diskette drive boot order correct?

Y

Go to

“Flowchart

2.17—Nonfunction ing Device.”

Enable drive and cold boot notebook.

Y

Reset the notebook.

Refer to

Section 1.3,

“Resetting the

Notebook,”

for instructions.

N

Check diskette for system files.

Try different diskette.

N

Nonsystem disk error?

OS loading?

Y

Replace the following components individually, retesting after each replacement:

■

■

Diskette drive

System board

Y

Done

Change boot priority using the Setup utility.

Go to

“Flowchart


Device.”


Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot notebook.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

N

Booting order correct?

Done

Go to

“Flowchart


Device.”

Y Reset the notebook.

Refer to

Section 1.3,

“Resetting the

Notebook,” for

instructions.

Go to

“Flowchart


Device.”

Correct boot order using the Setup utility.


Troubleshooting

Flowchart 2.15—No Audio, Part 1

Y

No audio.

Turn up audio internally or externally.

Audio?

N

Done

N

Notebook in docking device

(if applicable)?

Y

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Undock

Y

Internal audio?

N

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Dock notebook in replacement docking device.

Go to

“Flowchart


Device.”

N

Audio?

Y

Done


Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Y

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in notebook

(if applicable).

Audio?

Y

N

Replace the following components individually, retesting after each replacement:

■

■

■

Internal speakers.

Audio board (if applicable).

System board.

Done


Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.

Troubleshooting

Reseat device.

Clear

CMOS.

Y

Reattach device.

Close notebook, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Fix or replace broken item.

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Replace NIC.

If integrated NIC, replace system board.

Y

Device boots properly?

N

Done

Replace diskette drive.

Done


Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Connect notebook to good external keyboard.

N

External device works?

Y

Y

Reseat internal keyboard connector

(if applicable).

Keyboard operating properly?

N


Replace internal keyboard or cable.

Done

N

Keyboard operating properly?

Y


Done


Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing

Device

Pointing device not operating properly.

Connect notebook to good external pointing device.

N

External device works?

Y

Reseat internal pointing device connector

(if applicable).

Y

Pointing device operating properly?

N

Done


Replace internal pointing device or cable.

N

Pointing device operating properly?

Y


Done


Troubleshooting

Flowchart 2.20—No Network/Modem

Connection

No network or modem connection.

Network or modem jack active?

N

Y

Y

Digital line?

N

Y

NIC/modem configured in OS?

N

Disconnect all power from the notebook and open.

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

Network or modem connection working?

Y

Replace NIC/modem

(if applicable).

Done

Reseat NIC/modem

(if applicable).

N

Network or modem connection working?

Y


Done


3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.

Serial Number Location


Illustrated Parts Catalog

3.2 Notebook Major Components

3–2

Notebook Major Components

Maintenance and Service Guide


Table 3-1

Spare Parts: Notebook Major Components

Spare Part

Number Item Description

1 Display assemblies for use on HP Pavilion ze4900 models

15.0-inch, SXGA+WVA

15.0-inch, XGA

14.1-inch, XGA for use on HP Compaq nx9040, nx9030, and nx9020 models

15.0-inch, XGA

14.1-inch, XGA

2a

2b for use on Compaq Presario 2200 models

15.0-inch, XGA

14.1-inch, XGA

Display hinge bracket, for use with 15.0-inch

display assemblies (not illustrated)

Display hinge bracket, for use with 14.1-inch

display assemblies (not illustrated)

Display screw covers (not illustrated)

Keyboard covers (includes speaker grilles and switch board) for use on HP Pavilion ze4900 models for use on HP Compaq nx9040, nx9030, and nx9020 models for use on Compaq Presario 2200 models

Switch board

383793-001

371768-001

371767-001

371772-001

371771-001

371770-001

371769-001

389335-001

389334-001

371813-001

371802-001

371804-001

371803-001



3–4




Table 3-1

Spare Parts: Notebook Major Components (Continued)

Item Description

3

4a

4b

5

Spare Part

Number

Keyboards

Belgium

Brazil

Czech Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

International

Israel

Italy

Japan

Korea

371787-181

371787-201

371787-221

371787-081

371787-051

371787-121

371787-041

371787-151

371787-211

371787-DD1

371787-002

371787-BB1

371787-061

371787-291

371787-AD1

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

Top cover (includes speakers and TouchPad) for use in HP Pavilion ze4900 models for use in HP Compaq nx9040 models for use in HP Compaq nx9030 and nx9020 models for use in Compaq Presario 2200 models

Speakers

371799-001

373291-001

371801-001

371800-001

Heat sink 371796-001

Thermal Pad Kit (not illustrated) 371809-001

371787-161

371787-091

371787-131

371787-251

371787-171

371787-231

371787-BA1

371787-071

371787-101

371787-111

371787-AB1

371787-281

371787-141

371787-031

371787-001



3–6




Table 3-1



6

7

Spare Part

Number

Processors







Intel Pentium M 705 and TJ85 (1.6-GHz) with

400-MHz FSB


400-MHz FSB


400-MHz FSB

383791-001

371760-001

371759-001

371758-001

371757-001

378152-001

371762-001

383790-001

371761-001






Thermal Pad Kit (not illustrated)

System boards for use only on models without S-Video and

1394 digital connectors for use only on models with S-Video and 1394 digital connectors for use on HP Compaq nx9040 models

Hard drive guide (not illustrated)

383792-001

371763-001

371766-001

371765-001

371764-001

371809-001

371793-001

371794-001

371795-001

371798-001



3–8




Table 3-1



8a

8b

9a

9b

10

11

Diskette drive (for use on HP Compaq nx9040 models only)

Diskette drive cover

Base enclosures for use only on models without S-Video and

1394 digital connectors for use only on models with S-Video and 1394 digital connectors for use on HP Compaq nx9040 models

Rubber notebook feet and screw plugs

(not illustrated)

Wireless LAN antenna cables (not illustrated)

Base enclosure button panels for use on HP Compaq nx9040 models for use on models with wireless only for use on models with neither wireless nor infrared

Wireless button boards (includes cable) for use on models with infrared transceiver for use on models without infrared transceiver

Optical drives

2X Max DVD±RW and CD-RW Combo Drive




24X Max DVD/CD-RW Combo Drive

8X Max DVD-ROM drive

24X Max CD-ROM drive

Spare Part

Number

371779-001

371805-001

371791-001

371792-001

373290-001

371808-001

371788-001

373020-001

373019-001

373018-001

373017-001

373016-001

371784-001

371783-001

379337-001

379338-001

371782-001

371781-001

371780-001



3–10




Table 3-1


Spare Part


12a

12b

13

Hard drives

40 GB, 5400 rpm (for use only with Asia Pacific models)

60-GB, 4200 rpm

40-GB, 4200 rpm

30-GB, 4200 rpm

Hard drive tray

Mini PCI communications boards

Mini PCI 802.11b wireless LAN, for use in most of the world (MOW)

Mini PCI 802.11b wireless LAN, for use in the rest of the world (ROW)

Mini PCI 802.11b/g wireless LAN, MOW


Mini PCI 802.11b/g wireless LAN, BC

Mini PCI 802.11b/g wireless LAN, Atomic module, for use in the United States with HP Pavilion ze4900 models

Mini PCI 802.11b/g wireless LAN, Atomic module,

ROW, for use with HP Pavilion ze4900 models

Mini PCI 802.11b/g wireless LAN, Atomic module, for use in Japan with HP Compaq nx9020 models

378060-001

371778-001

371777-001

371776-001

371797-001

373023-001

373024-001

373025-001

373026-001

373027-001

374713-001

373048-001

373062-001



3–12




Table 3-1


Spare Part


14

15a

15b

16

Memory modules

512-MB DDR

256-MB DDR

128-MB DDR

Memory module compartment cover and

Mini PCI compartment cover

Battery packs

8-cell Li-Ion

6-cell Li-Ion

6-cell Li-Ion, 4.0 Ah

371775-001

371774-001

371773-001

371806-001

371786-001

371785-001

383615-001



3.3 Mass Storage Devices

Mass Storage Devices



Table 3-2

Mass Storage Devices

Spare Part Number Information


1

2

Diskette drive

Hard drives (includes hard drive bezel)

3

40 GB, 5400 rpm (for use only with Asia Pacific models)

60 GB, 4200 rpm

40 GB, 4200 rpm

30 GB, 4200 rpm

Optical drives








Spare Part

Number

371779-001

378060-001

371778-001

371777-001

371776-001

371784-001

371783-001

379337-001

379338-001

371782-001

371781-001

371780-001



3.4 Miscellaneous

Table 3-3

Spare Parts: Miscellaneous (not illustrated)

Description

Logo Kit

65-watt AC adapter

Power cords

Australia

Brazil

Denmark

Europe

Israel

Italy

Japan

Korea

People’s Republic of China

Saudi Arabia

Switzerland

United Kingdom

United States

Spare Part

Number

371812-001

371790-001

373979-011

373979-201

373979-081

373979-021

373979-BB1

373979-061

373979-291

373979-AD1

373979-AA1

373979-AR1

373979-111

373979-031

373979-001

Screw Kit (includes the following screws; refer to

Appendix C, “Screw Listing,”

for more information on screw specifications and usage).

■

PM2.0×9.0 screw

■

PM2.0×8.0 screw

■

PM2.0×6.0 screw

■

PM2.0×5.0 screw

■

PM2.0×4.0 screw

373294-001

■

PM2.0×3.0 screw

■

HM5.0×9.0 screwlock

■

PM1.5×12.0 screw

■

PM1.5×5.0 screw


4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

■

Magnetic screwdriver

Phillips P0 screwdriver

Flat-bladed screwdriver

Tool kit—includes connector removal tool, loopback plugs, and case utility tool


Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä CAUTION: When servicing the notebook, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.



4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions:

■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the notebook on, and then shut it down through the operating system.

■

■

■

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

■

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”



4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.



4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

■

■

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a sensitive component or assembly.

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.



4.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■ Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”

).

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■ Use conductive field service tools such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.



4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes:

■

■

■

■

■

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials



Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

12,000 V

Relative Humidity

40%

15,000 V

5,000 V

55%

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Table 4-2

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Static-Shielding Materials

Use Voltage Protection Level

Bags

Floor mats

Floor mats

1,500 V

7,500 V

5,000 V


5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are 77 screws and screwlocks, in 11 different sizes, that must be removed, replaced, or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement.

Refer to

Screw Listing

for detailed information on screw sizes, locations, and usage.


Removal and Replacement Procedures

5.1 Serial Number

Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook.

Serial Number Location



5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing notebook components.

5.4

5.5

5.6

5.7

5.8

5.9

Section

5.3

Disassembly Sequence Chart

Description

Preparing the Notebook for

Disassembly

Battery pack

Hard drive

# of Screws Removed

0

2 to remove hard drive

2 to remove hard drive bezel

0

Notebook Feet

Memory Module

2 loosened

Mini PCI Communications Board

2 loosened

Keyboard Cover

Keyboard

Switch Board

2

4

2 on all notebook models except HP Pavilion ze4900

1 on HP Pavilion ze4900



Section

5.10

5.15

5.16

5.17

5.18

5.19

5.11

5.12

5.13

5.14

Disassembly Sequence Chart (Continued)

Description

Speakers

Optical Drive

Display Assembly

Top Cover

Heat Sink

Processor

Wireless Button Board

Diskette Drive

Diskette Drive Cover

System Board

# of Screws Removed

4

2

10

20

3

2

2

0

2

8 screws

2 screwlocks on all notebook models except HP

Compaq nx9040

6 screwlocks on

HP Compaq nx9040



5.3 Preparing the Notebook for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the computer on and then shut it down through the operating system.

2. Disconnect all external devices connected to the notebook.

3. Disconnect the power cord.

Battery Pack Spare Part Number Information

8-cell Li-Ion

6-cell Li-Ion

6-cell Li-Ion, 4.0 Ah

371786-001

371785-001

383615-001

4. Remove the battery pack by following these steps: a.

Turn the notebook upside down with the front panel toward you.


Removal and Replacement Procedures b. Slide and hold the battery release latch 1 toward the back of the notebook.

c.

Use the notch in the battery bezel to slide the battery pack to the left 2.

d. Remove the battery pack.

5–6

Removing the Battery Pack

Reverse the above procedure to install the battery pack.



Hard Drive Spare Part Number Information

378060-001 40 GB, 5400 rpm (for use only with Asia Pacific models)

60-GB, 4200 rpm

40-GB, 4200 rpm

30-GB, 4200 rpm

371778-001

371777-001

371776-001

5. Remove the hard drive by following these steps: a. Remove the two rubber screw covers 1 that conceal the hard drive retention screws.

✎

Spare part number 371808-001 should be used to replace the hard drive rubber screw covers.

b.

Remove the two PM2.0×6.0 screws 2 that secure the hard drive to the notebook.

c.

Use the notch in the hard drive bezel to slide the hard drive forward 3.

d. Remove the hard drive.

Removing the Hard Drive


Removal and Replacement Procedures e. Remove the two PM1.5×5.0 shoulder screws 1 that secure the hard drive bezel to the hard drive.

f.

Remove the hard drive bezel 2.

Removing the Hard Drive Bezel


Removal and Replacement Procedures g. Remove the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive.

h. Remove the hard drive frame 2.

i. Remove the hard drive connector 3.

Disassembling the hard drive

Reverse the above procedure to reassemble and install the hard drive.



5.4 Notebook Feet

The notebook feet are adhesive-backed rubber pads. Spare part number 371808-001 should be used to replace the notebook feet.

The feet attach to the base enclosure as illustrated below.

Replacing the Notebook Feet


5.5 Memory Module


Memory Module Spare Part Number Information

512-MB DDR

256-MB DDR

128-MB DDR

371775-001

371774-001

371773-001

1. Prepare the notebook for disassembly (refer to

Section 5.3

).

2. Loosen the two PM2.0×4.0 screws 1 that secure the memory module compartment cover to the notebook.

3. Lift the back edge of the memory module compartment cover and swing it forward 2.

4. Remove the memory module compartment cover.

✎

Spare part number 371806-001 should be used to replace the memory module compartment cover.

Removing the Memory Module Compartment Cover



5. Spread the two retaining tabs 1 that secure the memory module to the memory module socket. (The module rises up).

6. Remove the memory module by pulling it away from the memory module socket at a 45-degree angle 2.

Removing a Memory Module

Reverse the above procedure to install a memory module.



5.6 Mini PCI Communications Board

Mini PCI Communications Board

Spare Part Number Information

Mini PCI 802.11b wireless LAN, MOW

Mini PCI 802.11b wireless LAN, ROW



Mini PCI 802.11b/g wireless LAN, BC

Mini PCI 802.11b/g wireless LAN, Atomic module, for use in the United States with HP Pavilion ze4900 models

Mini PCI 802.11b/g wireless LAN, Atomic module, ROW, for use with HP Pavilion ze4900 models

Mini PCI 802.11b/g wireless LAN, Atomic module, for use in

Japan with HP Compaq nx9020 models

373023-001

373024-001

373025-001

373026-001

373027-001

374713-001

373048-001

373062-001

1. Prepare the notebook for disassembly (

Section 5.3

).



2. Loosen the two PM2.0×4.0 screws 1 that secure the

Mini PCI compartment cover to the notebook.

3. Lift the front edge of the Mini PCI compartment cover, and then swing it back 2.

4. Remove the Mini PCI compartment cover.

✎

Spare part number 371806-001 should be used to replace the Mini PCI compartment cover.

5–14

Removing the Mini PCI Communications Compartment Cover



✎

Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications board before disconnecting the cables.

5. Disconnect the wireless antenna cables 1 from the

Mini PCI communications board.

6. Spread the two retaining tabs 2 that secure the Mini PCI communications board to the communications compartment socket. (The board rises up).

7. Remove the wireless communications board by pulling the board away from the socket at a 45-degree angle 3.

Removing a Mini PCI Communications Board

Reverse the above procedure to install a Mini PCI communications board.



5.7 Keyboard Cover

Keyboard Cover Spare Part Number Information

For use on HP Pavilion ze4900 notebook models

For use on HP Compaq nx9040, nx9030, and nx9020 notebook models

For use on Compaq Presario 2200 notebook models

371802-001

371804-001

371803-001


Section 5.3

).

2. Position the notebook with the rear panel toward you.

3. Remove the two PM2.0×6.0 screws that secure the keyboard cover to the notebook.

5–16

Removing the Keyboard Cover Screws



4. Turn the notebook display-side up with the front panel toward you.

5. Open the notebook as far as possible.

6. Press and hold the f3 key 1 and use a flat tool to separate the cover from the notebook.



9. Press and hold the home key 4 and use a flat tool to separate the cover from the notebook.

10. Lift the cover up to remove it from the notebook 5.

Removing the Keyboard Cover

Reverse the above procedure to install an keyboard cover.



5.8 Keyboard

Keyboard Spare Part Number Information

Belgium

Brazil

Czech Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

International

Israel

Italy

Japan

Korea

371787-181

371787-201

371787-221

371787-081

371787-051

371787-121

371787-041

371787-151

371787-211

371787-DD1

371787-002

371787-BB1

371787-061

371787-291

371787-AD1

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

United Kingdom

United States

371787-161

371787-091

371787-131

371787-251

371787-171

371787-231

371787-BA1

371787-071

371787-101

371787-111

371787-AB1

371787-281

371787-141

371787-031

371787-001


Section 5.3

).

2. Remove the keyboard cover (

Section 5.7

).



3. Remove the three PM2.0×4.0 screws 1 and the PM2.0×3.0 screw 2 that secure the keyboard to the notebook.

4. Lift the back edge of the keyboard and swing it forward until it rests on the palm rest 3.

Releasing the Keyboard



5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the cable 2.

6. Remove the keyboard.

Removing the Keyboard

Reverse the above procedure to install the keyboard.



5.9 Switch Board

✎

The switch board is included with the keyboard cover. Refer to

Section 5.7, “Keyboard Cover,”

for spare part number information.


Section 5.3

).


Section 5.7

).

3. Remove the keyboard ( Section 5.8

).

4. Disconnect the display lid switch 1 and speaker cables 2 from the switch board.

✎

HP Pavilion ze4900 notebook models use only one PM2.0×4.0 screw to secure the switch board in step 5.

5. Remove the two PM2.0×4.0 screws 3 that secure the switch board to the notebook.

6. Lift the right side of the switch board 4 to disconnect the board from the system board.

7. Remove the switch board.

Removing the Switch Board

Reverse the above procedure to install the switch board.



5.10 Speakers

✎

The speakers are included with the top cover. Refer to

Section 5.13, “Top Cover,”

for spare part number information.


Section 5.3

).


Section 5.7

).


).



4. Disconnect the speaker cable from the switch board 1.

5. Remove the four PM2.0×3.0 screws 2 that secure the left and right speakers to the notebook.

6. Remove the left and right speakers 3.

Removing the Speakers

Reverse the above procedure to install the speakers.



5.11Optical Drive

Optical Drive Spare Part Number Information








371784-001

371783-001

379337-001

379338-001

371782-001

371781-001

371780-001


Section 5.3

).


Section 5.7

).


).



4. Remove the PM2.0×8.0 screw 1 and PM2.0×4.0 screw 2 that secure the optical drive to the notebook.

5. Push on the back of the optical drive to disconnect it from the system board.

6. Remove the optical drive 3.

Removing the Optical Drive

Reverse the above procedure to install the optical drive.



5.12 Display Assembly

Display Assembly Spare Part Number Information

For use on HP Pavilion ze4900 models

15.0-inch, SXGA+WVA

15.0-inch, XGA

14.1-inch, XGA


15.0-inch, XGA

14.1-inch, XGA

383793-001

371768-001

371767-001

For use on HP Compaq nx9040, nx9030, and nx9020 notebook models

15.0-inch, XGA

14.1-inch, XGA

371772-001

371771-001

371770-001

371769-001

Display hinge bracket, for use with 15.0-inch display assemblies

(not illustrated)

389335-001

Display hinge bracket, for use with 14.1-inch display assemblies

(not illustrated)

389334-001

Display screw covers 371813-001




Section 5.3

).


Section 5.7

).


).

4. Remove the two PM2.0×5.0 screws that secure the wireless antenna boards to the notebook.

Removing the Wireless Antenna Boards



5. Disconnect the display cable 1 from the system board.

6. Remove the six PM2.0×6.0 screws 2 that secure the display to the notebook.

Removing the Display Assembly Screws



7. Position the notebook with the rear panel toward you.

8. Position the display perpendicular to the notebook.

9. Remove the two PM2.0×6.0 screws 1 that secure the display to the notebook.

10. Lift the display straight up and remove it 2.

Removing the Display Assembly

Reverse the above procedure to install the display assembly.



5.13 Top Cover

Top Cover Spare Part Number Information

For use on HP Pavilion ze4900 notebook models

For use on HP Compaq nx9040 notebook models

For use on HP Compaq nx9030 and nx9020 notebook models


371799-001

373291-001

371801-001

371800-001


Section 5.3

)

and remove the following components:

❏

❏

❏

❏

❏

❏

Keyboard cover (

Keyboard (

Speakers (

Section 5.7

Section 5.8

Switch board (

Section 5.9

Section 5.10

Optical drive ( Section 5.11

Display assembly (

)

)

)

)

)

Section 5.12

)

2. Turn the notebook upside-down with the front panel toward you.



3. Remove the four rubber covers 1 that conceal the top cover front edge screws.

✎

Spare part number 371808-001 should be used to replace the top cover rubber screw covers.

4. Remove the fifteen PM2.0×6.0 screws 2 that secure the top cover to the notebook.

5. Remove the PM2.0×4.0 screw 3 in the hard drive bay that secures the top cover to the notebook.

Removing the Top Cover Screws



6. Turn the notebook top-side up with the rear panel toward you.

7. Remove the PM2.0×8.0 screw 1 and the PM2.0×9.0 screw 2 that secure the top cover to the notebook.

8. Remove the two PM2.0×4.0 screws 3 that secure the top cover to the notebook.

Removing the Top Cover Screws (continued)



9. Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the cable 2 from the system board.

10. Lift the top cover straight up and remove it 3.

Removing the Top Cover

Reverse the above procedure to install the top cover.



5.14 Heat Sink

Heat Sink Spare Part Number Information

Heat sink

Thermal Pad Kit (not illustrated)

371796-001

371809-001


Section 5.3

) and

remove the following components:

❏

❏

❏

❏

❏

❏

❏

Keyboard cover (

Keyboard (

Switch board (

Speakers (

Section 5.10

Optical drive (

Display assembly (

Top cover (

Section 5.7

Section 5.8

)

Section 5.9

)

Section 5.11

Section 5.13

)

)

)

)

Section 5.12

)



2. Disconnect the fan cable 1 from the system board.

3. Remove the three PM1.5×5.0 screws 2 that secure the heat sink to the notebook.

4. Remove the heat sink 3.

Removing the Heat Sink

✎

Carefully clean any thermal pad residue from the heat sink and processor surfaces each time you remove the heat sink. Install a new thermal pad.

A thermal pad is included with the replacement heat sink and is also available using spare part number 371809-001.

Reverse the above procedure to install the heat sink.



5.15 Processor

Processor Spare Part Number Information







Intel Pentium M 705 and TJ85 (1.6-GHz) with 400-MHz FSB








Thermal Pad Kit (not illustrated)

383791-001

371760-001

371759-001

371758-001

371757-001

378152-001

371762-001

383790-001

371761-001

383792-001

371763-001

371766-001

371765-001

371764-001

371809-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

❏

Keyboard cover (

Keyboard (

Section 5.8

Switch board (

Speakers (

Optical drive (

Section 5.7

Section 5.9

Section 5.11

Display assembly (

Top cover (

Heat sink (

Section 5.10

)

Section 5.13

Section 5.14

)

)

)

)

)

)

Section 5.12

)



2. Turn the processor locking screw 1 ¼-turn counterclockwise until you feel a click.

3. Lift the processor 2 straight up and remove it.

✎

Note that the gold triangle 3 on the processor should be aligned in the rear left corner when you install the processor.

Removing the Processor

Reverse the above procedure to install the processor.



5.16 Wireless Button Board

wireless button board Spare Part Number Information

With infrared transceiver

Without infrared transceiver

373017-001

373016-001


Section 5.3

)

and remove the following components:

❏

❏

❏

❏

❏

❏

❏

❏

Keyboard cover (

Keyboard (

Section 5.8

Switch board (

Speakers (

Optical drive (

Section 5.7

Section 5.9

Section 5.11

Display assembly (

Top cover (

Heat sink (

Section 5.10

)

Section 5.13

Section 5.14

)

)

)

)

)

)

Section 5.12

)



2. Disconnect the wireless button board cable 1 from the system board.

3. Remove the two PM2.0×4.0 screws 2 that secure the wireless button board to the notebook.

4. Remove the wireless button board 3.

Removing the Wireless Button Board

Reverse the above procedure to install the wireless button board.



5.17 Diskette Drive

✎

This section applies only to HP Compaq nx9040 notebook models.

Diskette Drive Spare Part Number Information

Diskette drive 371779-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Keyboard cover (

Keyboard (

Switch board (

Speakers (

Section 5.10)

Optical drive (

Display assembly (

Top cover (

Section 5.7

Section 5.8

)

Section 5.9

Section 5.11

Section 5.13

)

)

)

)

Section 5.12

)



2. Disconnect the diskette drive cable 1 from the low insertion force (LIF) connector on the system board.

3. Remove the two PM2.0×4.0 screws 2 that secure the diskette drive to the notebook.

4. Remove the diskette drive 3.

Removing the Diskette Drive

Reverse the above procedure to install the diskette drive.



5.18 Diskette Drive Cover

✎

This section applies to HP Pavilion ze4900, HP Compaq nx9030 and nx9020, and Compaq Presario 2200 notebook models.

Diskette Drive Cover Spare Part Number Information

Diskette drive cover 371805-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Keyboard cover (

Keyboard (

Switch board (

Speakers (

Section 5.10

Optical drive (

Display assembly (

Top cover (

Section 5.7

Section 5.8

)

Section 5.9

)

Section 5.11

Section 5.13

)

)

)

)

Section 5.12

)



2. Remove the two PM2.0×4.0 screws 1 that secure the diskette drive cover to the notebook.

3. Remove the diskette drive cover 2.

Removing the Diskette Drive Cover

Reverse the above procedure to install the diskette drive cover.



5.19 System Board

System Board Spare Part Number Information

371793-001 For use only on notebook models without S-Video and 1394 digital connectors

For use only on notebook models with S-Video and

1394 digital connectors

For use on HP Compaq nx9040 notebook models

Hard drive guide (not illustrated)

371794-001

371795-001

371798-001

✎

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

■

■

■

■

Memory modules ( Section 5.5

)

Mini PCI communications board ( Section 5.7

)

Heat sink ( Section 5.14

)

Processor (

Section 5.15

)


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

❏

Keyboard cover (

Keyboard (

Section 5.8

Switch board (

Speakers (

Section 5.7

Section 5.9

Section 5.10

Optical drive (

)

Section 5.11

Display assembly (

Top cover (

Section 5.12

Section 5.13

Diskette drive cover (

)

)

)

)

)

)

Section 5.17)



2. Disconnect the wireless button board cable 1 from the system board.

3. Remove the six PM2.0×4.0 screws 2 that secure the system board to the base enclosure.

4. Remove the hard drive guide 3.

✎

Spare part number 371798-001 should be used to replace the hard drive guide.

5. Remove the two PM1.5×18.0 PC Card assembly screws 4.

Removing the System Board Screws



✎

Step 6 applies only to HP Pavilion ze4900, HP Compaq nx9030 and nx9020, and Compaq Presario 2200 notebook models.

6. Remove the two HM5.0×9.0 locks on each side of the external monitor port.

Removing the System Board Screwlocks - HP Pavilion ze4900,

HP Compaq nx9030 and nx9020, and Compaq Presario 2200

Notebook Models Only



✎

Step 7 applies only to HP Compaq nx9040 models.

7. Remove the six HM5.0×9.0 screwlocks on each side of the parallel, serial, and external monitor ports.

Removing the System Board Screwlocks - HP Compaq nx9040

Notebook Models Only



8. Flex the right side of the base enclosure near the audio jacks 1 until the jacks clear the base enclosure.

9. Lift the rear edge of the system board and swing it up 2 until the board rests at a 45-degree angle.

10. Slide the system board away from the base enclosure at an angle 3.

5–48

Removing the System Board

Reverse the above procedure to install the system board.


6

Specifications

This chapter provides physical and performance specifications.

Dimensions with 15.0-inch display

Height

Width

Depth with 14.1-inch display

Height

Width

Depth

Weight (varies by configuration) with 15.0-inch display and 8-cell battery pack with 14.1-inch display and 8-cell battery pack with 15.0-inch display and 6-cell battery pack with 14.1-inch display and 6-cell battery pack

Stand-alone power requirements

Nominal operating voltage

Peak operating power

Table 6-1

Notebook

4.19 cm

27.23 cm

32.92 cm

3.89 cm

27.23 cm

32.92 cm

3.17 kg

3.04 kg

3.07 kg

2.90 kg

14.8 V dc

60.0 W


1.65 in

10.72 in

12.96 in

1.53 in

10.72 in

12.96 in

6.99 lb

6.70 lb

6.78 lb

6.39 lb

6–1

Specifications

Table 6-1

Notebook (Continued)

Temperature

Operating (not writing to optical disc)

Operating (writing to optical disc)

Nonoperating

Relative humidity (noncondensing)

Operating

Nonoperating

0°C to 35°C

5°C to 35°C

-20°C to 60°C

32°F to 95°F

41°F to 95°F

-4°F to 140°F

10% to 90%

5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature

Maximum altitude (unpressurized)

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

Nonoperating

-15 m to 3,048 m

-15 m to 12,192 m

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Random Vibration

Operating

Nonoperating

0.75 g zero-to-peak, 10 to 500 Hz,

0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 to 500 Hz,

0.5 oct/min sweep rate

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.


Specifications

Table 6-2

15.0-inch, SXGA+WVA, TFT Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

30.0 cm

22.9 cm

38.1 cm

Up to 16.8 million

250:1

150 nits typical

11.8 in

9.0 in

15.0 in

0.264 × 0.264 mm

1400 × 1050

RGB vertical stripe

Edge lit

80 × 25

5.5 W

+/-35° horizontal, +15/-35° vertical typical


Specifications

Table 6-3

15.0-inch, XGA, TFT Display

Dimensions

Height

Width

Diagonal


Contrast ratio

Brightness


Pitch

Format

Configuration

Backlight



Viewing angle

30.0 cm

22.9 cm

38.1 cm

Up to 16.8 million

250:1

150 nits typical

11.8 in

9.0 in

15.0 in

0.264 × 0.264 mm

1024 × 768

RGB vertical stripe

Edge lit

80 × 25

5.5 W



Specifications

Table 6-4

14.1-inch, XGA, TFT Display

Dimensions

Height

Width

Diagonal


Contrast ratio

Brightness


Pitch

Format

Configuration

Backlight



Viewing angle

28.5 cm

21.3 cm

35.8 cm up to 16.8 million

250:1

180 nits typical

11.2 in

8.4 in

14.1 in

0.279 × 0.279 mm

1024 × 768

RGB vertical stripe

Edge lit

80 × 25

4 W



Specifications

Table 6-5

4200-rpm Hard Drives

User capacity per drive*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

Synchronous

(maximum)

Security

60-GB 40-GB 30-GB

60 GB

9.5 mm

70 mm

102 g

ATA-5

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

†

Disk rotational speed

3 ms

13 ms

24 ms

117,210,240

4200 rpm

40 GB

9.5 mm

70 mm

99 g

ATA-5

100 MB/sec

ATA security

3 ms

13 ms

24 ms

78,140,160

4200 rpm

30 GB

9.5 mm

70 mm

99 g

ATA-5

100 MB/sec

ATA security

2.5 ms

12 ms

23 ms

58,605,120

4200 rpm

Operating temperature 5°C to 55°C

(41°F to 131°F)

5°C to 55°C

(41°F to 131°F)

5°C to 55°C

(41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible capacity is less.

†

Actual drive specifications may differ slightly.


Specifications

Table 6-6

Primary 6-cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

2.00 cm

9.40 cm

13.40 cm

.34 kg

11.1 V

4.4 Ah

48 Wh

5°C to 45°C

0°C to 60°C

.79 in

3.70 in

5.28 in

.75 lb

41°F to 113°F

32°F to 140°F


Specifications

Table 6-7

Optional 8-cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

2.00 cm

9.40 cm

13.40 cm

.34 kg

14.4 V

4.4 Ah

65 Wh

5°C to 45°C

0°C to 60°C

.79 in

3.70 in

5.28 in

.75 lb

41°F to 113°F

32°F to 140°F


Specifications

Applicable disk

Table 6-8

DVD±RW and CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single and multisession)

CD-Bridge

1.5 cm

Write:

CD-R and CD-RW

DVD-R and DVD-RW

0.59 in Center hole diameter

Disk diameter

Standard disc

Mini disc

12 cm

8 cm

4.72 in

3.15 in


Specifications

Table 6-8

DVD±RW and CD-RW Combo Drive (Continued)

Disk thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)

Multiword DMA mode 2

Startup time

Stop time

1.2 mm

0.74 µm

CD media

< 175 ms

< 285 ms

Audio-out, 0.7 Vrms

2 MB

0.047 in

DVD media

< 230 ms

< 335 ms

2,400 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1,352 KB/s at 1X DVD rate)



16.6 MB/s

< 15 seconds

< 6 seconds


Specifications

Applicable disk

Center hole diameter

Disk diameter

Standard disc

Mini disc

Table 6-9

DVD/CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),


CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW


CD-Bridge

1.5 cm

Write:

CD-R and CD-RW

0.59 in

12 cm

8 cm

4.72 in

3.15 in


Specifications

Table 6-9

DVD/CD-RW Combo Drive (Continued)

Disk thickness

Track pitch

Access time

Random

Full stroke


Cache buffer


CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)


Startup time

Stop time

1.2 mm

0.74 µm

CD media

< 110 ms

< 210 ms

Audio-out, 0.7 Vrms

2 MB

0.047 in

DVD media

< 130 ms

< 225 ms

3600 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds


Specifications

Applicable disk

Table 6-10

DVD-ROM Drive

DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)


CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R

CD-RW

CD Plus


CD-Bridge

1.5 cm 0.59 in Center hole diameter

Disk diameter

Standard disc

Mini disc

Disk thickness

12 cm

8 cm

1.2 mm

4.72 in

3.15 in

0.047 in


Specifications

Table 6-10

DVD-ROM Drive (Continued)

Track pitch

Access time

Random

Full stroke


Cache buffer


CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)


Startup time

Stop time

0.74 µm

CD media

< 100 ms

< 175 ms

Audio-out, 0.7 Vrms

512 KB

DVD media

< 125 ms

< 225 ms




10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 10 seconds

< 3 seconds


Table 6-11

CD-ROM Drive

Applicable disk

Center hole diameter

Disk diameter

Standard disc

Mini disc

Disk thickness

Track pitch

Access time

Random

Full stroke


Cache buffer


CD-R (24X)


Startup time

Stop time


CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R

CD-RW


CD-Bridge

1.5 cm 0.59 in

12 cm

8 cm

1.2 mm

1.6 µm

CD media

< 110 ms

< 220 ms

Audio-out, 0.7 Vrms

128 KB

4.72 in

3.15 in

0.047 in

DVD media

< 125 ms

< 225 ms


16.6 MB/s

< 8 seconds

< 4 seconds

Specifications


Specifications

Table 6-12

System DMA

Hardware DMA

DMA0

DMA1*

DMA2*

System Function n/a n/a n/a

DMA3

DMA4

DMA5* n/a

Direct memory access controller

Available for PC Card

DMA6

DMA7

Not assigned

Not assigned

*PC Card controller can use DMA 1, 2, or 5.


Specifications

Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5*

IRQ6

IRQ7*

IRQ8

IRQ9*

IRQ10*

Table 6-13

System Interrupts

System Function

System timer

Standard 101-/102-Key or Microsoft Natural Keyboard

Cascaded

Intel 82801DB/DBM USB2 Enhanced Host

Controller—24CD

COM1

Conexant AC—Link Audio

Intel 82801DB/DBM SMBus Controller—24C3

Soft V92 Data Fax Modem with SmartCP

Diskette drive

Parallel port

System CMOS/real time clock

Microsoft ACPI-compliant system

Intel USB UHCI controller—24C2

Intel 82852/82855 GM/GME Graphic Controller

Realtek RTL8139 Family PCI fast Ethernet Controller


Specifications

Table 6-13

System Interrupts (Continued)

Hardware IRQ

IRQ11

IRQ12

IRQ13

IRQ14

System Function

Intel USB EHCI controller—24CD



Intel Pro/Wireless 2200BG

TI OHCI 1394 host controller

TI PCI1410 cardbus controller

Synaptics PS/2 touch pad

Numeric data processor

Primary IDE channel

IRQ15 Secondary IDE channel

✎

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or

IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.


061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

I/O Address (hex)

000 - 00F

010 - 01F

020 - 021

022 - 024

025 - 03F

02E - 02F

040 - 05F

044 - 05F

060

Table 6-14

System I/O Addresses

System Function (shipping configuration)

DMA controller no. 1

Unused

Interrupt controller no. 1

Opti chipset configuration registers

Unused

87334 “Super I/O” configuration for CPU

Counter/timer registers

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/RTC

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2

Specifications


Specifications


0A2 - 0BF

0C0 - 0DF

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Table 6-14

System I/O Addresses (Continued)


Unused

DMA controller no. 2

Unused

Coprocessor busy clear/reset

Unused

Unused

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

Unused

Unused

Unused

Unused

Unused

Reserved serial port


Specifications


2F0 - 2F7

2F8 - 2FF

300 - 31F

320 - 36F

370 - 377

378 - 37F

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Table 6-14

System I/O Addresses (Continued)


Unused

Infrared port

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

Unused

FM synthesizer—OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)


Specifications

Size

640 KB

128 KB

48 KB

160 KB

64 KB

15 MB

58 MB

58 MB

2 MB

4 GB

64 KB

Table 6-15

System Memory Map

Memory Address

00000000-0009FFFF

000A0000-000BFFFF

000C0000-000CBFFF

000C8000-000E7FFF

000E8000-000FFFFF

00100000-00FFFFFF

01000000-047FFFFF

04800000-07FFFFFF

08000000-080FFFFF

08200000-FFFEFFFF

FFFF0000-FFFFFFFF

System Function

Base memory

Video memory

Video BIOS

Unused

System BIOS

Extended memory

Super extended memory

Unused

Video memory (direct access)

Unused

System BIOS


A

Connector Pin Assignments

Table A-1

Audio-In (Microphone)

Pin

1

3

Signal

Audio signal in

Audio signal in

Pin

2

Signal

Ground

Maintenance and Service Guide A–1

Connector Pin Assignments

Table A-2

Audio-Out (Headphone)

Pin

1

3

Signal

Audio out, left channel

Audio out, right channel

Pin

2

Signal

Ground

Table A-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

A–2

Pin

3

4

Signal

Data +

Ground


Table A-4

S-Video


2

3

4

Pin

1

Signal

S-VHS color (C) signal

Composite video signal

S-VHS intensity (Y) signal

S-VHS color ground

6

7

Pin

5

Signal

TV-CD

S-VHS intensity ground

Composite video ground



Table A-5

RJ-45 (Network)

2

3

4

Pin

1

Signal

Transmit +

Transmit –

Receive +

Unused

6

7

8

Pin

5

Signal

Unused

Receive –

Unused

Unused

A–4 Maintenance and Service Guide

Table A-6

External Monitor


2

3

4

Pin

1

5

6

7

8

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

13

14

15

Pin

9

10

11

12

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock



Table A-7

RJ-11 (Modem)

2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused


Table A-8

Parallel


5

6

7

8

9

10

11

12

13

2

3

4

Pin

1

Signal

Strobe

Data bit 0

Data bit 1

Data bit 2

Data bit 3

Data bit 4

Data bit 5

Data bit 6

Data bit 7

Acknowledge

Busy

Paper end

Select

18

19

20

Pin

14

15

16

17

21

22

23

24

25

Signal

Auto linefeed

Error

Initialize paper

Select in

Ground

Ground

Ground

Ground

Ground

Ground

Ground

Ground



Table A-9

Serial

3

4

5

Pin

1

2

Signal

Carrier detect

Receive data

Transmit data

Data terminal ready

Ground

8

9

Pin

6

7

Signal

Data set ready

Ready to send

Clear to send

Ring indicator


B

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the notebook is used.

Maintenance and Service Guide B–1

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries.

■ The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

■ The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook.

B–2 Maintenance and Service Guide


Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

1

1

1

2

1

1

Applicable Note Number

1

1

Italy IMQ 1

Japan METI 3

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide B–3


3-Conductor Power Cord Set Requirements (Continued)

Country

The Netherlands

Norway

Sweden

Switzerland

Accredited Agency

KEMA

NEMKO

SEMKO

SEV

1

1

Applicable Note Number

1

1

United Kingdom BSI 1

United States UL 2

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

B–4 Maintenance and Service Guide

C

Screw Listing

This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 373294-001.

Maintenance and Service Guide C–1

Screw Listing

Table C-1

Phillips PM2.0×6.0 Screw mm

Color

Black

Qty.

27

Length

6.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the hard drive to the notebook (documented in

Section 5.3

)

C–2

Phillips PM2.0×6.0 Screw Locations


Screw Listing

Table C-1

Phillips PM2.0×6.0 Screw (Continued) mm

Color

Black

Qty.

27

Length

6.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

6 screws that secure the display assembly to the notebook (documented in

Section 5.12

)



Screw Listing

Table C-1


Color

Black

Qty.

Length

27 6.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

1

Two screws that secure the keyboard cover to the notebook (documented in

Section 5.7

)

2

Two screws that secure the display assembly to the notebook (documented

in Section 5.12

)

C–4



Screw Listing

Table C-1


Color

Black

Qty.

27

Length

6.0 mm

Thread

2.0 mm

Where used:

15 screws that secure the top cover to the notebook (documented in

Section 5.13

)

Head

Width

5.0 mm



Screw Listing

Table C-2

Phillips PM1.5×5.0 Shoulder Screw and PM2.5×4.0 Screw mm

Color

Silver

Qty.

Length

2 5.0 mm

Thread

1.5 mm

Head

Width

5.0 mm mm

Color

Silver

Qty.

Length

4 4.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

1 Two Phillips PM1.5×5.0 shoulder screws that secure the hard drive bezel to the hard drive (documented in

Section 5.3

)

Where used:

2 Four Phillips PM2.5×4.0 screws that secure the hard drive frame to the hard

drive (documented in Section 5.3

)

C–6

Phillips PM1.5×5.0 Shoulder Screw and PM2.5×4.0

Screw Locations


Screw Listing

Table C-3


Color

Black

Qty.

Length

23 4.0 mm

Thread

2.0 mm

Where used:

1 Two screws that secure the memory module compartment cover to

the notebook (documented in Section 5.5

)

2

Two screws that secure the Mini PCI compartment cover to the notebook (documented in

Section 5.6

)

3

One screw that secures the top cover to the notebook (documented in

Section 5.13

)

Head

Width

4.0 mm



Screw Listing

Table C-3


Color

Black

Qty.

Length

23 4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

1 Three screws that secure the keyboard to the notebook (documented in

Section 5.8

)

2

Two screws that secure the switch board to the notebook (documented in

Section 5.9

)

✎

HP Pavilion ze4900 notebook models use only one PM2.0×4.0 screw to secure the switch board to the notebook.

3

One screw that secures the optical drive to the notebook (documented in

Section 5.11

)

C–8



Screw Listing

Table C-3


Color

Black

Qty.

23

Length

4.0 mm

Thread

2.0 mm

Where used:

2 screws that secure the top cover to the notebook (documented in

Section 5.13

)

Head

Width

4.0 mm



Screw Listing

Table C-3


Color

Black

Qty.

Length

23 4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

1 Two screws that secure the wireless button board to the notebook

(documented in

Section 5.16

)

2

Two screws that secure the diskette drive (documented in Section 5.17

)

or diskette drive cover (documented in Section 5.17

) to the notebook

3

Six screws that secure the system board to the notebook (documented in

Section 5.19

)

C–10



Screw Listing

Table C-4

Silver Phillips PM2.0×3.0 Screw mm

Color

Silver

Qty.

1

Length

3.0 mm

Thread

2.0 mm

Where used:

One screw that secures the keyboard to the notebook (documented in

Section 5.8

)

Head

Width

4.0 mm

Silver Phillips PM2.0×3.0 Screw Location


Screw Listing

Table C-4

Black Phillips PM2.0×3.0 Screw (Continued) mm

Color

Black

Qty.

4

Length

3.0 mm

Thread

2.0 mm

Where used:

4 screws that secure the speakers to the notebook (documented in

Section 5.10

)

Head

Width

4.0 mm

C–12

Black Phillips PM2.0×3.0 Screw Locations


Screw Listing

Table C-5


Color

Black

Qty.

2

Length

8.0 mm

Thread

2.0 mm

Where used:

One screw that secures the optical drive to the notebook (documented in

Section 5.11

)

Head

Width

4.0 mm

Phillips PM2.0×8.0 Screw Location


Screw Listing

Table C-5


Color

Black

Qty.

2

Length

8.0 mm

Thread

2.0 mm

Where used:


Section 5.13

)

Head

Width

4.0 mm

C–14



Screw Listing

Table C-6


Color

Silver

Qty.

2

Length

5.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the wireless antenna boards to the notebook (documented

in Section 5.12

)



Screw Listing

Table C-7


Color

Black

Qty.

3

Length

5.0 mm

Thread

1.5 mm

Where used:

3 screws that secure the heat sink to the notebook (documented in

Section 5.14

)

Head

Width

5.0 mm

C–16



Screw Listing

Table C-8


Color

Black

Qty.

1

Length

9.0 mm

Thread

2.0 mm

Where used:


Section 5.13

)

Head

Width

4.0 mm



Screw Listing

Table C-9

Hex HM5.0×9.0 Screwlock mm

Color

Silver

Qty.

8

Length

9.0 mm

Thread

2.5 mm

Where used:

6 screwlocks that secure the system board to the notebook (documented in

Section 5.19

, HP Compaq nx9040 notebook models only)

Head

Width

5.0 mm

C–18

Hex HM5.0×9.0 Screwlock Locations - HP Compaq nx9040

Notebook Models


Screw Listing

Table C-9

Hex HM5.0×9.0 Screwlock (Continued) mm

Color

Silver

Qty.

8

Length

9.0 mm

Thread

2.5 mm

Where used:

2 screwlocks that secure the system board to the notebook (documented in

Section 5.19

, all notebook models except HP Compaq nx9040)

Head

Width

5.0 mm

Hex HM5.0×9.0 Screwlock Locations - All Notebook Models

Except HP Compaq nx9040


Screw Listing

Table C-10


Color

Silver

Qty.

2

Length

12.0 mm

Thread

1.5 mm

Where used:

2 screws that secure the system board to the notebook (documented in

Section 5.19

)

Head

Width

5.0 mm

C–20



Index

1394 port

1–19

, 1–21

A

AC adapter, spare part number

3–16

antennae

1–15

, 1–17

arrow keys

1–23

, 1–25

audio troubleshooting

2–23

audio-in (microphone) jack location

1–19

, 1–21

pin assignments

A–1

audio-out (headphone) jack location

1–19

, 1–21

pin assignments

A–2

B base enclosure button panel, spare part numbers

3–9

base enclosure, spare part numbers

3–9

battery bay

1–15

, 1–17

, 1–31

battery light

1–15 ,

1–17

battery pack removal

5–5

spare part numbers

3–13

specifications

6–7

, 6–8

battery pack release latch

1–31

bottom components

1–30

C cables, service considerations

4–2

caps lock key

1–23

,

1–25

caps lock light

1–27

, 1–29

CD-ROM drive

OS loading problems

2–22

precautions

4–3

removal

5–23

spare part number

3–9

,

3–15 ,

5–23

specifications

6–15

components bottom

1–30

front

1–14 ,

1–16

keyboard

1–22 ,

1–24

left-side

1–18 ,

1–20

rear

1–18

, 1–20

right-side

1–14 ,

1–16

top

1–26 ,

1–28

Computer Setup

Advanced Menu

2–6

File Menu

2–3

overview

2–1

Security Menu

2–4

Tools Menu

2–5

Computer Setup defaults

2–2

Maintenance and Service Guide Index–1

Index connector pin assignments external monitor

A–5

headphone

A–2

microphone

A–1

modem

A–6

monitor

A–5

network

A–4

parallel

A–7

RJ-11 (modem)

A–6

RJ-45 (network)

A–4

serial

A–8

S-Video

A–3

Universal Serial Bus (USB)

A–2

connectors, service considerations

4–2

D design overview

1–32

disassembly sequence chart

5–3

diskette drive location

1–21

OS loading problems

2–21

precautions

4–3

removal

5–39

spare part number

3–9 ,

3–15

, 5–39

diskette drive cover removal

5–41

spare part number

3–9 ,

5–41

display assembly removal

5–25

spare part numbers

3–3

,

5–25

specifications

6–3 ,

6–4 ,

6–5

display hinge bracket, spare part number

3–3 ,

5–25

display release button

1–15 ,

1–17

display screw covers, spare part number

3–3 ,

5–25

DMA specifications

6–16

docking device, troubleshooting

2–16

drives, preventing damage

4–3

DVD/CD-RW Combo Drive

OS loading problems

2–22

precautions

4–3

removal

5–23

spare part number

3–9

,

3–15 ,

5–23

specifications

6–11

DVD±RW and CD-RW

Combo Drive

OS loading problems

2–22

precautions

4–3

removal

5–23

spare part number

3–9

,

3–15 ,

5–23

specifications

6–9

DVD-ROM drive

OS loading problems

2–22

precautions

4–3

removal

5–23

spare part number

3–9

,

3–15 ,

5–23

specifications

6–13

Index–2 Maintenance and Service Guide

Index

E electrostatic discharge

4–4

,

4–8

exhaust vents

1–19 ,

1–21 ,

1–31

external monitor port location

1–19

, 1–21

pin assignments

A–5

F f1 to f12 keys

1–23

, 1–25

features

1–10

feet locations

5–10

spare part number

3–9 ,

5–10

flowcharts, troubleshooting no audio

2–23

, 2–24

no network/modem connection

2–28

no OS loading

2–17

no OS loading from diskette drive

2–21

no OS loading from hard drive

2–18 ,

2–19 ,

2–20

no OS loading from optical drive

2–22

no power

2–10 ,

2–12

, 2–13

no video

2–14

, 2–15

nonfunctioning device

2–25

nonfunctioning docking device

2–16

nonfunctioning keyboard

2–26

nonfunctioning pointing device

2–27

front components

1–14 ,

1–16

function key

1–23 ,

1–25

G grounding equipment and methods

4–7

H hard drive

OS loading problems

2–18

precautions

4–3

removal

5–7

spare part numbers

3–11 ,

3–15

specifications

6–6

hard drive bay

1–15

, 1–17

,

1–31

hard drive cover, removal

5–7

hard drive guide, spare part number

3–7 ,

5–43

hard drive tray, spare part number

3–11

headphone jack location

1–19

pin assignments

A–2

heat sink removal

5–33

spare part number

3–5

, 5–33

I

I/O address specifications

6–19

IDE drive light

1–15 ,

1–17

infrared port

1–17

Integrated Drive Electronics light

1–15 ,

1–17

interrupt specifications

6–17


Index

Index–4

K keyboard removal

5–18

spare part numbers

3–5

,

5–18

troubleshooting

2–26

keyboard components

1–22 ,

1–24

keyboard cover removal

5–16

spare part numbers

3–3

,

5–16

keypad keys

1–23

, 1–25

keypad light

1–27

, 1–29

L label area

1–31

left-side components

1–18

,

1–20

Logo Kit, spare part number

3–16

M mass storage devices, spare part numbers

3–14

memory map specifications

6–22

memory module removal

5–11

spare part numbers

3–13

,

5–11

memory module compartment cover removal

5–11

spare part number

3–13

microphone jack location

1–19 ,

1–21

pin assignments

A–1

Mini PCI communications board removal

5–13

spare part numbers

3–11

Mini PCI compartment

1–31

Mini PCI compartment cover removal

5–14

spare part number

3–13

models

1–2

modem jack location

1–19 ,

1–21

pin assignments

A–6

modem, troubleshooting

2–28

monitor port location

1–19 ,

1–21

pin assignments

A–5

mute button

1–19

, 1–21

mute light

1–19

, 1–21

N network jack location

1–18 ,

1–20

pin assignments

A–4

network, troubleshooting

2–28

nonfunctioning device, troubleshooting

2–16

, 2–25

notebook feet locations

5–10

spare part number

3–9

, 5–10

notebook specifications

6–1

notebook, resetting

1–12

num lock key

1–23

, 1–25

numeric lock light

1–27 ,

1–29


Index

O

One-Touch buttons

1–27

,

1–29

optical drive location

1–15

, 1–17

OS loading problems

2–22

removal

5–23

spare part number

5–23

spare part numbers

3–9

,

3–15

P packing precautions

4–5

parallel port location

1–20

pin assignments

A–7

PC Card eject buttons

1–19 ,

1–21

PC Card slots

1–19

, 1–21

plastic parts

4–2

pointing device, troubleshooting

2–27

power button

1–27 ,

1–29

power connector

1–18 ,

1–20

power cord set requirements

B–2

power cord, spare part numbers

3–16

power management features

1–13

power, troubleshooting

2–10

power/standby light

1–15 ,

1–17

precautions hard drive

4–3

optical drive

4–3

processor removal

5–35

spare part numbers

3–7 ,

5–35

R rear components

1–18

, 1–20

removal preliminaries

4–1

procedures

5–1

replacement preliminaries

4–1

procedures

5–1

resetting the notebook

1–12

right-side components

1–14 ,

1–16

RJ-11 (modem) jack location

1–19 ,

1–21

pin assignments

A–6

RJ-45 (network) jack location

1–18 ,

1–20

pin assignments

A–4

S

Screw Kit, spare part number

3–16

screw listing

C–1

screw plugs, spare part number

3–9

security cable slot

1–19 ,

1–21

serial number

3–1 ,

5–2

serial port location

1–20

pin assignments

A–8

service considerations

4–2


Index

Index–6 speakers location

1–27

, 1–29

removal

5–22

specifications battery pack

6–7 ,

6–8

CD-ROM drive

6–15

display

6–3

, 6–4

, 6–5

DMA

6–16

DVD/CD-RW Combo

Drive

6–11

DVD±RW and CD-RW

Combo Drive

6–9

DVD-ROM drive

6–13

hard drive

6–6

I/O addresses

6–19

interrupts

6–17

memory map

6–22

notebook

6–1

static shielding materials

4–8

S-Video jack location

1–18

, 1–20

pin assignments

A–3

switch board removal

5–20

spare part numbers

5–20

system board removal

5–43

spare part numbers

3–7

,

5–43

system memory map

6–22

T

Thermal Pad Kit, spare part number

5–33

thermal pad, spare part number

3–5 ,

3–7

, 5–35

tools required

4–1

top components

1–26 ,

1–28

top cover removal

5–29

spare part numbers

3–5 ,

5–29

TouchPad

1–27 ,

1–29

TouchPad buttons

1–27

, 1–29

TouchPad light

1–27

, 1–29

TouchPad on button

1–27 ,

1–29


1–27 ,

1–29

transporting precautions

4–5

troubleshooting audio

2–23

Computer Setup

2–2

docking device

2–16

flowcharts

2–7

keyboard

2–26

modem

2–28

network

2–28

nonfunctioning device

2–16 ,

2–25

OS loading

2–17

overview

2–1

pointing device

2–27

power

2–10

video

2–14

U

Universal Serial Bus (USB) connector location

1–18 ,

1–20

pin assignments

A–2


V video troubleshooting

2–14

volume down button

1–19 ,

1–21

volume mute button

1–19

,

1–21

volume up button

1–19 ,

1–21

W


1–23 ,

1–25

Windows logo key

1–23 ,

1–25

wireless button

1–15 ,

1–17

wireless button board removal

5–37

spare part numbers

5–37

wireless button light

1–15

,

1–17

wireless LAN antenna cables, spare part number

3–9

wireless LAN, spare part numbers

3–11

workstation precautions

4–6

Index


HP Compaq nx9020 Notebook PC Maintenance and Service Guide

Maintenance and Service

Guide

HP Pavilion ze4900 Notebook PC

HP Compaq nx9040, nx9030, or nx9020 Notebook PC

Compaq Presario 2200 Notebook PC

Contents

Product Description

1.1 Models

1.2 Features

1.3 Resetting the Notebook

1.4 Power Management

1.5 External Components

Ä

Ä

Ä

Ä

1.6 Design Overview

Troubleshooting

2.1 Computer Setup

Accessing Computer Setup

Computer Setup Defaults

Selecting from the File Menu

Selecting from the Security Menu

Selecting from the Tools Menu

Selecting from the Advanced Menu

2.2 Troubleshooting Flowcharts

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1

Flowchart 2.3—No Power, Part 2

Flowchart 2.4—No Power, Part 3

Flowchart 2.5—No Power, Part 4

Flowchart 2.6—No Video, Part 1

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Flowchart 2.9—No Operating System (OS)

Loading

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, Optical Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing

Device

Flowchart 2.20—No Network/Modem

Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Notebook Major Components

3.3 Mass Storage Devices

3.4 Miscellaneous

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations

Plastic Parts

Cables and Connectors

4.3 Preventing Damage to

Removable Drives

4.4 Preventing Electrostatic Damage

4.5 Packaging and Transporting

Precautions

4.6 Workstation Precautions

4.7 Grounding Equipment and

Methods

Removal and Replacement

Procedures

5.1 Serial Number

5.2 Disassembly Sequence Chart

5.3 Preparing the Notebook for

Disassembly

5.4 Notebook Feet