Operator's Manual PX Series from SN 200


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Operator's Manual PX Series from SN 200 | Manualzz

Operator's Manual

Print Module

PX

Made in Germany

2

Operator's Manual - Translation of the Original Version for the following products

Family

Print Module PX

Type

PX4L

PX4R

PX4.3L

PX4.3R

PX6L

PX6R

Edition: 03/2016 - Part No. 9008922

Copyright

This documentation as well as translation hereof are property of cab Produkttechnik GmbH & Co. KG.

The replication, conversion, duplication or divulgement of the whole manual or parts of it for other intentions than its original intended purpose demand the previous written authorization by cab.

Trademark

Windows is a registered trademark of the Microsoft Corporation.

Editor

Regarding questions or comments please contact cab Produkttechnik GmbH & Co. KG.

Topicality

Due to the constant further development of our products discrepancies between documentation and product can occur.

Please check www.cab.de for the latest update.

Terms and conditions

Deliveries and performances are effected under the General conditions of sale of cab.

Germany cab Produkttechnik

GmbH & Co KG

Postfach 1904

D-76007 Karlsruhe

Wilhelm-Schickard-Str. 14

D-76131 Karlsruhe

Telefon +49 721 6626-0

Telefax +49 721 6626-249 www.cab.de [email protected]

France cab technologies s.a.r.l.

F-67350 Niedermodern

Téléphone +33 388 722 501 www.cab.de/fr [email protected]

USA cab Technology Inc.

Tyngsboro MA, 01879

Phone +1 978 649 0293 www.cab.de/us [email protected]

Asia cab Technology Co., Ltd.

Junghe, Taipei, Taiwan

Phone +886 2 8227 3966 www.cab.de/tw [email protected]

China cab (Shanghai)Trading Co., Ltd.

Phone +86 21 6236-3161 www.cab.de/cn [email protected]

Representatives in other countries on request

2

Table of Contents

1 Introduction ............................................................................................................................................ 4

1.1 Instructions ............................................................................................................................................... 4

1.2 Intended Use ............................................................................................................................................ 4

1.3 Safety Instructions .................................................................................................................................... 4

1.4 Safety Marking ......................................................................................................................................... 5

1.5 Environment ............................................................................................................................................. 5

2 Installation .............................................................................................................................................. 6

2.1 Device Overview ...................................................................................................................................... 6

2.2 Unpacking and Setting-up the Print Module ............................................................................................. 8

2.3 Connecting the Device ............................................................................................................................. 8

2.3.1 Connecting to the Power Supply ........................................................................................................ 8

2.3.2 Connecting to a Computer or Computer Network .............................................................................. 8

2.4 Switching on the Device ........................................................................................................................... 8

3 Control Panel .......................................................................................................................................... 9

3.1 Structure of the Control Panel .................................................................................................................. 9

3.2 Symbol Displays ....................................................................................................................................... 9

3.3 Operating States .................................................................................................................................... 10

3.4 Key Functions .........................................................................................................................................11

4 Loading Material ................................................................................................................................... 12

4.1 Loading Labels ....................................................................................................................................... 12

4.2 Setting the Label Sensor ........................................................................................................................ 13

4.3 Setting the Head Locking System .......................................................................................................... 14

4.4 Loading Transfer Ribbon ........................................................................................................................ 15

4.5 Setting the Feed Path of the Transfer Ribbon ........................................................................................ 16

5 Printing Operation ................................................................................................................................ 17

5.1 Printhead Protection ............................................................................................................................... 17

5.2 Synchronization of the Paper Feed ........................................................................................................ 17

5.3 Printing ................................................................................................................................................... 17

5.3.1 Peel-off Mode ................................................................................................................................... 17

5.3.2

5.3.3

External Rewinding........................................................................................................................... 17

Ribbon Saving .................................................................................................................................. 17

6 Cleaning ................................................................................................................................................ 18

6.1 Cleaning Information .............................................................................................................................. 18

6.2 Cleaning the Rollers ............................................................................................................................... 18

6.3 Cleaning the Printhead ........................................................................................................................... 18

7 Fault Correction ................................................................................................................................... 19

7.1 Types of Errors ....................................................................................................................................... 19

7.2 Problem Solution .................................................................................................................................... 19

7.3 Error Messages and Fault Correction .................................................................................................... 20

8 Labels .................................................................................................................................................... 22

8.1 Label Dimensions ................................................................................................................................... 22

8.2 Device Dimensions ............................................................................................................................... 23

8.3 Reflex Mark Dimensions ........................................................................................................................ 23

8.4 Cut-out Mark Dimensions ....................................................................................................................... 24

9 Mounting Dimensions .......................................................................................................................... 25

10 Licences ................................................................................................................................................ 26

10.1 Declaration of Incorporation ................................................................................................................... 26

10.2 EU Declaration of Conformity ................................................................................................................. 27

10.3 FCC ........................................................................................................................................................ 27

11 Index ...................................................................................................................................................... 28

3

4

1 Introduction

1.1 Instructions

Important information and instructions in this documentation are designated as follows:

Danger!

Draws your attention to an exceptionally grave, impending danger to your health or life.

!

Warning!

Indicates a hazardous situation that could lead to injuries or material damage.

!

Attention!

Draws attention to possible dangers, material damage or loss of quality. i

Notice!

Gives you tips. They make a working sequence easier or draw attention to important working processes.



 Environment!

Gives you tips on protecting the environment.

Handling instruction

Reference to section, position, illustration number or document.

Option (accessories, peripheral equipment, special fittings).

Time Information in the display.

1.2 Intended Use

i

• The device is manufactured in accordance with the current technological status and the recognized safety rules.

However, danger to the life and limb of the user or third parties and/or damage to the device and other tangible assets can arise during use.

• The device may only be used for its intended purpose and if it is in perfect working order, and it must be used with regard to safety and dangers as stated in the operating manual.

• The print module is designed for the integration into a production line. It is intended exclusively for printing suitable materials that have been approved by the manufacturer. Any other use or use going beyond this shall be regarded as improper use. The manufacturer/supplier shall not be liable for damage resulting from unauthorized use; the user shall bear the risk alone.

• Usage for the intended purpose also includes complying with the operating manual, including the manufacturer‘s maintenance recommendations and specifications.

Notice!

The complete documentation is included in the scope of delivery on DVD, and can also currently be found in the Internet.

1.3 Safety Instructions

The device is configured for voltages of 100 to 240 V AC. It only has to be plugged into a grounded socket.

• Only connect the device to other devices which have a protective low voltage.

• Switch off all affected devices (computer, print module, accessories) before connecting or disconnecting.

• The device may only be used in a dry environment, do not expose it to moisture (sprays of water, mists, etc.).

• Do not use the device in an explosive atmosphere.

• Do not use the device close to high-voltage power lines.

• If the device is operated with the cover open, ensure that people‘s clothing, hair, jewelry etc. do not come into contact with the exposed rotating parts.

• The device or parts of it, especially the printhead can become hot while printing. Do not touch during operation, and allow to cool down before changing material and before disassembly.

• Risk of crushing when closing the cover. Touch the cover at the outside only. Do not reach into the swivel range of the cover.

• Perform only those actions described in this operating manual.

Work going beyond this may only be performed by trained personnel or service technicians.

4

1 Introduction

• Unauthorized interference with electronic modules or their software can cause malfunctions.

Other unauthorized work on or modifications to the device can also endanger operational safety.

• Always have service work done in a qualified workshop, where the personnel have the technical knowledge and tools required to do the necessary work.

• There are various warning stickers on the device. They draw your attention to dangers.

Warning stickers must therefore not be removed, as then you and other people cannot be aware of dangers and may be injured.

• The maximum sound pressure level LpA is less than 70 dB(A).

5

!

Danger!

Danger to life and limb from power supply.

Do not open the device casing.

Warning!

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

1.4 Safety Marking

1

Fig. 1

2 2 2

Safety marking

Danger spot !

• Risk of burning on the hot printhead assembly (1).

Do not touch the printhead during operation, and allow to cool down before changing material and before disassembly.

• Entanglement hazard by turning rollers (2).

Ensure that people‘s clothing, hair, jewelry etc. do not come into contact with the exposed rotating parts.

1.5 Environment



 Obsolete devices contain valuable recyclable materials that should be sent for recycling.

 Send to suitable collection points, separately from residual waste.

The modular construction of the print module enables it to be easily disassembled into its component parts.

 Send the parts for recycling.

The electronic circuit board of the device is equipped with a lithium battery.

 Take old batteries to collection boxes in shops or public waste disposal centers.

6

2 Installation

2.1 Device Overview

1

2

3

4

Fig. 2 Overview

9

10

11

12

13

14

15

16

Fig. 3 Print mechanics

5

6

7

8

1 Control panel

2 Slot for CompactFlash memory card

(covered on delivery)

3 Display

4 Print mechanics

5 USB master port (covered on delivery)

6 Navigator pad

7 Power switch

8 Cover

6

17

18

19

9 Ribbon supply hub

10 Ribbon take-up hub

11 Allen key

12 Printhead retainer with printhead

13 Print roller

14 Peel-off edge

15 Printhead locking lever

16 Locking system

17 Pinch roller

18 Backfeed system locking lever

19 Backfeed roller

20 Label sensor

21 Transport roller

20

21

2 Installation

22 23 24

Fig. 4

25 26 27 28 29 30 31 32

Connections - Version with cab-I/O interface

24

22 Connector warning light

23 Connector warning sensor labels

24 Power connection jack

25 Interface for cab applicators

26 I/O interface

27 Slot for PC Card Type II or WLAN card

28 Slot for CompactFlash memory card

29 Ethernet 10/100 Base-T

30 2 USB master ports for keyboard, scanner or service key

31 USB high-speed slave port

32 Serial RS-232 C port

7

24 Power connection jack

27 Slot for PC Card Type II or WLAN card

28 Slot for CompactFlash memory card

29 Ethernet 10/100 Base-T

30 2 USB master ports for keyboard, scanner or service key

31 USB high-speed slave port

32 Serial RS-232 C port

33 OEM-I/O interface

Fig. 5

33 27 28 29 30 31 32

Connections - Version with OEM-I/O interface

8

2 Installation

2.2 Unpacking and Setting-up the Print Module

 Lift the print module out of the box.

 Check print module for damage which may have occurred during transport.

 Check delivery for completeness.

 Attach the print module to the prepared construction using four screws M5x20

(Mounting dimensions

 9 on page 25).

 Remove foam transportation safeguards at the printhead and the backfeed system.

Contents of delivery:

• Print module

• 4 Screws M5x20

• Power cable

• USB cable

• Operator's Manual

• DVD with label software, Windows driver and documentation i

Notice!

Please keep the original packaging in case the print module must be returned.

!

Attention!

The device and printing materials will be damaged by moisture and wetness.

Set up print modules only in dry locations protected from splash water.

2.3 Connecting the Device

The standard available interfaces and connectors are shown in figures 4 and 5.

2.3.1 Connecting to the Power Supply

The print module is equipped with a wide area power unit. The device can be operated with a supply voltage of

230 V~/50 Hz or 115 V~/60 Hz without adjustment.

1. Check that the device is switched off.

2.

Plug the power cable into the power connection socket (24 / fig. 4/5).

3. Plug the power cable into a grounded socket.

2.3.2 Connecting to a Computer or Computer Network

!

Attention!

Inadequate or no grounding can cause malfunctions during operations.

Ensure that all computers and cables connected to the print module are grounded.

 Connect the print module to a computer or network by a suitable cable.

For details of the I/O interface

 Interface Description.

For details of the configuration of the other interfaces  Configuration Manual.

2.4 Switching on the Device

When all connections have been made:

 Switch the print module on at the power switch (7 / fig. 2).

The print module performs a system test, and then shows the system status Ready in the display.

If an error occurs during the system test, the symbol and type of error are displayed.

8

3 Control Panel

3.1 Structure of the Control Panel

The user can control the operation of the print module with the control panel, for example:

• Issuing, interrupting, continuing and canceling print jobs,

Setting printing parameters, e.g. heat level of the printhead, print speed, interface configuration, language and time of day (

 Configuration Manual),

• Start the test functions (

 Configuration Manual),

• Control stand-alone operation with a memory module (  Configuration Manual),

Update the firmware ( Configuration Manual).

Many functions and settings can also be controlled by software applications or by direct programming with a computer using the print modules own commands.

 Programming Manual for details.

Settings made on the control panel make the basic settings of the print module.

i

Notice!

It is advantageous, whenever possible, to make adaptations to various print jobs in the software.

i

2

Ready

6

3

1

4

The control panel contains a graphic display (3) and the navigator pad (4) with five integrated keys.

The graphic display indicates the current status of the print module and the print job, indicates faults and shows the settings in the menu.

Additionally the control panel has an USB master port (1) with the same functionality like the ports (30 / fig. 4/5) at the back side of the print module as well as a slot (2) for a CompactFlash memory card.

USB port (1) and slot (2) are covered with caps.

 Remove the caps if necessary.

Fig. 6 Control Panel

Notice!

A CF memory card in the control panel has to be used as "Ext. CompactFlash (CFEXT)", a memory card in

the slot (28 / fig. 4/5) at the back side of the print module as "CompactFlash (CF)". Configuration Manual.

9

3.2 Symbol Displays

The symbols shown in the following table may appear in the status line of the display. They enable the current status to be seen quickly. The table contains the most important symbols.

For the configuration of the status line  the Configuration Manual.

Symbol Description

Clock

Date sheet

Date/time digital

Table 1 Symbol displays

Symbol Description

Ribbon supply

Wi-Fi signal strength

Ethernet link status

Symbol Description

Temperature of the printhead

Access to memory card

Print module is receiving data

10

3 Control Panel

3.3 Operating States

State

Ready

Printing label

Pause

Correctable error

Irrecoverable error

Critical error

Power Save Mode

Table 2 Operating states

Display

Ready and configured symbol displays, such as time and date

Printing label and the number of the printed label in the print job.

Pause and the symbol and the type of error and the number of labels still to be printed.

Description

The print module is in the ready state and can receive data.

The print module is currently processing an active print job.

Data can be transmitted for a new print job.

The new print job will start when the previous one has finished.

The printing process has been interrupted by the operator.

The print process may be continued by pressing the

pause key.

The printing process has been interrupted automatically by passing a pre-defined rest diameter of the ribbon supply roll.

After loading a new ribbon roll the print process may be continued by pressing the pause key.

An error has occurred that can be rectified by the operator without interrupting the print job.

The print job can be continued after the error has been rectified.

An error has occurred that cannot be rectified without interrupting the print job. and the type of error and the number of labels still to be printed.

and the type of error and the key lighting is switched off

An error occurs during the system test.

 Switch the print module off and then on again at the power switch or

 Press cancel key.

Call Service if the fault occurs persistently.

If the print module is not used for a lengthy period, it automatically switches to power save mode.

 To exit power save mode: Press any key on the navigator pad.

10

3 Control Panel

3.4 Key Functions

The key functions depend on the current operating state:

- Active functions: Labels and symbols on the navigator pad keys light up.

- Active functions light up white in print mode (e. g. menu or feed).

Active functions light up orange in the offline menu (arrows, key 8 ).

Key menu lights feed lights pause lights

Display

Ready

Ready

Ready

State

Ready

Ready

Ready

Printing label Printing label

Pause Pause cancel flashes lights Ready

Correctable error

Ready

8

Table 3 flashes lights

Printing label Printing label

Pause Pause

Correctable error

Irrecoverable error

Error

Key functions in the print mode

Function

To the offline menu

Feeds a blank label

After the end of a print job, reprint the last label

Interrupt print job, print module goes into "Pause" state

Continue the print job, print module goes into "Printing label" state

Continue the print job after rectifying the error, print module goes into "Printing label" state

Delete internal memory, the last label can no longer be reprinted.

Short press g cancels the current print job

Longer press g cancels the current print job and deletes all print jobs

Call Help - Concise information for rectifying the fault will be displayed

Key Menu

Return from a submenu

Jump into a submenu

8

Table 4

Menu option to the left

Menu option to the right

Start of a selected menu option

Pressing 2 s: Leaving the offline menu

Key functions in the offline menu

-

-

Parameter setting

Parameter choice Numeric value

Increase of the number at the cursor position

Decrease of the number at the cursor position

Cursor shift to the left Sheets to the left

Sheets to the right Cursor shift to the right

Confirmation of the selected value

Pressing 2 s: Abort without changing the value

11

12

4

i

Loading Material

Notice!

For adjustments and simple installation work, use the accompanying Allen key located in the upper section of the print unit. No other tools are required for the work described here.

12

4.1 Loading Labels

Fig. 7

1 2 3 4 5 6

Loading labels

7 8 9 4 10

Fig. 8 Label feed path

1. Open cover.

2. Turn levers (3, 10) counterclockwise to open the printhead (1) and the backfeed system (9).

3. Move guide rings (4) outwards until the media can pass between the rings and the mounting plate.

4.

Guide label strip (8) to the peel-off edge (2) as shown in the figure 8 and move to the mounting plate until it stops.

The printing side of the label must be shown from above.

5. For peel-off mode forward the label strip over the peel-off edge, that the strip reaches back to the locking system

(5). Remove the labels from the overhanging strip.

6. Turn levers (3, 10) clockwise to close the printhead (1) and the backfeed system (9).

7. Slide guide rings (4) against the label strip. i

Notice!

For a good label tracking it is necessary to brake slightly (about 3 N) the incoming material. This must be done outside of the print module.

8. For peel-off mode pull the knob (6) and swing downward the locking system (5). Guide the liner (7) from the peel-off edge (2) over the locking system (5). Tighten the liner, pull the knob (6) and swing the locking system upwards. Ensure that the knob snaps in completely into the side plate.

9. Close cover.

4 Loading Material

4.2 Setting the Label Sensor

Fig. 9

1 2 3 4

Setting the label sensor

The label sensor (1) can be shifted perpendicular to the direction of media flow for adaptation to the media. The sensor unit is marked with indentation (3) on the label sensor retainer.

 Loosen screw (2) slightly.

 Position label sensor by moving it in such a way that the sensor can detect the label gap or a reflex or cut-out mark.

- or, if the labels deviate from a rectangular shape, -

 Align label sensor with the front edge of the label in the direction of paper flow.

 Tighten screw (2). i

Notice!

Using the scale (4) the label sensor also can be set before loading the labels.

13

14

4 Loading Material

4.3 Setting the Head Locking System

The printhead is pushed on via two plungers. The location of the outer plunger must be set to the width of the label medium used so as to

• achieve even print quality across the entire label width

• prevent wrinkles in the feed path of the transfer ribbon

• prevent premature wearing of the print roller and printhead.

14

1 2 3

Fig. 10 Setting the head locking system

4

1. Turn lever (3) clockwise to lock the printhead.

2. Loosen threaded pin (1) at outer plunger (2) with Allen key.

3. Align outer plunger (2) to the outer label edge and tighten threaded pin (1).

4. Position outer plunger (4) at the backfeed system in the same manner.

4 Loading Material

4.4 Loading Transfer Ribbon

i

Notice!

With direct thermal printing, do not load a transfer ribbon; if one has already been loaded, remove it.

1 2 3 4 5

15

6

Fig. 11 Loading transfer ribbon Fig. 12 Transfer ribbon feed path

1. Clean printhead before loading the transfer ribbon (

 6.3 on page 18).

2. Turn lever (6) counterclockwise to open the printhead.

3. Slide transfer ribbon roll (3) onto the ribbon supply hub (4) until it stops and so that the color coating of the ribbon faces away from the printhead after loading.

4.

Hold ribbon supply hub (4) firmly and turn knob (5) counterclockwise until the transfer ribbon roll is secured.

5. Slide suitable ribbon core (1) onto the transfer ribbon take-up hub (2) and secure it in the same way.

6.

Guide transfer ribbon through the print unit as shown in the figure 12.

7. Secure starting end of transfer ribbon to the transfer ribbon core (1) with adhesive tape. Ensure counterclockwise rotation direction of the transfer ribbon take-up hub here.

8. Turn transfer ribbon take-up hub (2) counterclockwise to smooth out the feed path of the transfer ribbon.

9. Turn lever (6) clockwise to close the printhead.

16

4 Loading Material

4.5 Setting the Feed Path of the Transfer Ribbon

Transfer ribbon wrinkling can lead to print image errors. Transfer ribbon deflection can be adjusted so as to prevent wrinkles.

i

Notice!

A maladjustment of the head locking system may also cause ribbon wrinkling

Check first the setting of the head locking system ( 4.3 on page 14).

16

1 2

3

Fig. 13 Setting the feed path of the transfer ribbon i

Notice!

The adjustment is best carried out during printing.

1. Read current setting on the scale (2) and record if necessary.

2. Turn screw (1) with Allen key and observe the behavior of the ribbon.

In the + direction, the inner edge of the transfer ribbon is tightened, and the outer edge is tightened in the

- direction.

5 Printing Operation

5.1 Printhead Protection

!

Attention!

Printhead damage caused by improper handling!

 Do not touch the underside of the printhead with the fingers or sharp objects.

Ensure that the labels are clean.

Print with the lowest possible printhead temperature.

5.2 Synchronization of the Paper Feed

After the label stock has been inserted, for peel-off mode a synchronization of the paper feed is required. That way the first label, which is detected by the label sensor, will be transported to the print position and all labels in front will be fed out of the print module. So the synchronization avoids, that blank labels are peeled-off together with the first printed label. This can cause useless first label.

 Press the feed key to start the synchronization.

 Remove the blank labels peeled-off during the synchronization.

i

Notice!

Synchronization is not necessary if the printhead was not opened between different print jobs, even if the print module was switched off.

5.3 Printing

!

Attention!

To start the print operation two steps are necessary :

Send a print job via data interface or load a print job from a memory medium.

 Programming Manual, Configuration Manual

Start a print cycle by sending external signals via I/O interface.

Interface Description

17

5.3.1 Peel-off Mode

In Peel-off mode, the labels are automatically peeled off the liner after printing and presented for removal.

!

Attention!

Activate the peel-off mode in the software.

This is done with the "P command" in the direct programming,

Programming Manual.

5.3.2 External Rewinding

The printed labels are leaving the print module at the peel-off edge and may be wound up externally with the liner for later use.

5.3.3 Ribbon Saving

If there is no information to print during a longer label feed, the printhead will be lifted, and the transfer ribbon will be paused from feeding. This will reduce the ribbon consumption. The minimum length for ribbon saving is defined in the firmware and depends on the print speed.

The ribbon saver can permanently be activated in the printer configuration ( Configuration Manual) or job-oriented by the software (

 Programming Manual).

18

6 Cleaning

6.1 Cleaning Information

Danger!

Risk of death via electric shock!

Disconnect the print module from the power supply before performing any maintenance work.

The print module requires very little maintenance.

It is important to clean the thermal printhead regularly. This guarantees a consistently good printed image and plays a major part in preventing premature wear of the printhead.

Otherwise, the maintenance is limited to monthly cleaning of the device.

!

Attention!

The print module can be damaged by aggressive cleansers.

Do not use abrasive cleaners or solvents for cleaning the external surfaces or modules.

 Remove dust and paper fluff from the print area with a soft brush or vacuum cleaner.

 The cover of the print module can be cleaned with a standard cleanser.

6.2 Cleaning the Rollers

Accumulations of dirt on the print and transport rollers may impair the media transport and the print quality.

 Lift the printhead, open the transport systems.

 Remove labels and transfer ribbon from the print module.

 Remove deposits with roller cleaner (Part No. 9200051) and a soft cloth.

 If a roller is badly soiled or appear damaged, replace it  Service Manual.

6.3 Cleaning the Printhead

Cleaning intervals: direct thermal printing - every media roll change thermal transfer printing - every ribbon roll change

Substances may accumulate on the printhead during printing and adversely affect printing, e.g. differences in contrast or vertical stripes.

!

Attention!

Printhead can be damaged!

Do not use sharp or hard objects to clean the printhead.

 Do not touch protective glass layer of the printhead with fingers.

!

Attention!

Risk of injury from the hot printhead.

Ensure that the printhead has cooled down before starting cleaning.

 Lift the printhead.

 Remove labels and transfer ribbon from the printer.

 Clean printhead surface with a cotton swab dipped in pure alcohol.

 Allow printhead to dry for 2–3 minutes before commissioning the printer.

18

7 Fault Correction

7.1 Types of Errors

The diagnostic system indicates on the screen if an error has occurred. The print module is set into one of the three possible error states according to the type of error.

State

Correctable error

Irrecoverable error

Display Key pause

flashes

cancel lights cancel

flashes

Remark

 3.4 on page 11

Critical fault -

Table 5 Error states

19

7.2 Problem Solution

Problem

Transfer ribbon creases

Cause

Head locking system not adjusted

Transfer ribbon deflection not adjusted

Transfer ribbon too wide

Print image has smears or voids

Print module only prints each second label

Vertical white lines in the print image

Printhead is dirty

Temperature too high

Unsuitable combination of labels and transfer ribbon

Print module is in ASCII dump mode Print module prints a sequence of characters instead of the label format

Print module transports label media, but transfer ribbon does not move

Transfer ribbon incorrectly inserted.

Unsuitable combination of labels and transfer ribbon

Setting of the label height in the software is too large.

Printhead is dirty

Horizontal white lines in the print image

Print image is irregular, one side is lighter

Printhead is defective (failure of heat elements)

Print module is used with the backfeed > smart in the cut or peel-off mode

Printhead is dirty

Head locking system not adjusted

Remedy

Adjust the head locking system.

 4.3 on page 14

Adjust the transfer ribbon deflection.

 4.5 on page 16

Use a transfer ribbon slightly wider than the width of label.

Clean the printhead

 6.3 on page 18

Decrease temperature via software.

Use different type of ribbon.

Cancel the ASCII dump mode.

Check and, if necessary, correct the transfer ribbon web and the orientation of the label side.

Use different type of ribbon.

Change the label height in the software.

Clean the printhead

 6.3 on page 18

Change the printhead.

 Service Manual.

Set the backfeed > always in the setup.

 Configuration Manual.

Clean the printhead

 6.3 on page 18

Adjust the head locking system.

 4.3 on page 14

Table 6 Problem solution

20

7 Fault Correction

7.3 Error Messages and Fault Correction

Error message

ADC malfunction

Barcode error

Barcode too big

Battery low

Buffer overflow

Cause

Hardware error

Invalid barcode content, e.g. alphanumeric characters in a numerical barcode

The barcode is too big for the allocated area of the label

Battery of the PC card is flat

The input buffer memory is full and the computer is still transmitting data.

Remedy

Switch the print module off and then on.

If error recurs call service.

Correct the barcode content.

Reduce the size of the barcode or move it.

Replace battery in the PC card.

Use data transmission via protocol (preferably

RTS/CTS).

Card full No more data can be stored on the memory card

Replace card.

Device not conn.

Programming addresses a non-existent device

File not found

Requested file is not on the card

Font not found Error with the selected download font

Either connect this device or correct the programming.

Check the contents of the card.

Cancel current print job, change font.

FPGA malfunction Hardware error

Head error

Head open

Head too hot

Hardware error

Printhead not locked

Printhead is overheated

Switch the print module off and then on.

If error recurs call service.

Switch the print module off and then on.

If error recurs replace printhead.

Lock printhead.

Invalid setup

Memory overflow

Error in the configuration memory

After pausing the print job will be continued automatically. If the fault recurs repeatedly, reduce the heat level or the print speed via software.

Re-configure print module.

If error recurs call service.

Cancel current print job.

Reduce amount of data to be printed.

Name exists

No DHCP server

No label found

Current print job contains too much information, e.g. selected font, large graphics

Duplicate usage of field name in the direct programming

The print module is configured for

DHCP, but there is no DHCP server, or the DHCP server is not currently available.

There are labels missing on the label material

Correct programming

Switch off DHCP in the configuration, and assign a fixed IP address.

Please contact your network administrator.

No label size

No Link

The label format as set in the software does not correspond with the real label format

The size of the label is not defined in the programming.

No network link

Press pause key repeatedly until print module recognizes the next label on the material.

Cancel current print job.

Change the label format set in the software.

Restart print job.

Check programming.

No record found

Check network cable and connector.

Please contact your network administrator.

For operation without network connection set parameter "Network error" to Off

 Configuration Manual.

Check programming and card contents.

No SMTP server

Refers to the optional memory card; database access error

The print module is configured for

SMTP, but there is no SMTP server, or the SMTP server is not currently available.

Switch off SMTP in the configuration.

Caution! Then a warning cannot be sent by e-mail (EAlert).

Please contact your network administrator.

20

7 Fault Correction

Error message

No Timeserver

Out of paper

Out of ribbon

Protocol error

Read error

Remove ribbon

Ribbon sv. malf.

Structural err.

Unknown card

USB error

Device stalled

USB error

Too much current

USB error

Unknown device

Voltage error

Cause

Timeserver is selected in the configuration, but there is no Timeserver, or the Timeserver is not currently available.

Out of label roll

Error in the paper feed

Hardware error

Remedy

Switch off Timeserver in the configuration.

Please contact your network administrator.

Load labels.

Check paper feed.

Out of transfer ribbon Insert new transfer ribbon.

Transfer ribbon melted during printing Cancel current print job.

Change the heat level via software.

Clean the printhead

 6.3 on page 18

Load transfer ribbon

Restart print job.

The print module is loaded with thermal labels, but the software is set to transfer printing

Print module has received an unknown or invalid command from the computer.

Read error when reading from the memory card

Transfer ribbon is loaded although the print module is set to direct thermal printing

Cancel current print job.

Set software to direct thermal printing.

Restart print job

Press the pause key to skip the command or press the cancel key to cancel the print job.

Check data of the card.

Backup data, reformat card.

for direct thermal printing remove ribbon for thermal transfer printing set the print module in the configuration or in the software to transfer printing

Switch the print module off and then on.

If error recurs call service.

Format memory card.

Error in the file list of the memory card, data access is uncertain.

Card not formatted,

Type of card not supported

Format card, use different type of card.

A USB device has been detected, but it is not working.

Do not use the USB device.

Do not use the USB device.

The USB device consumes too much current.

Failure to detect USB device Do not use the USB device.

Hardware error

Write error

Write protected

Wrong revision

Hardware error

PC card write protection is activated.

Error when updating the firmware.

Firmware not compatible with the hardware version

Switch the print module off and then on.

If error recurs call service.

It is shown which voltage has failed. Please note.

Repeat the write process, reformat card.

Deactivate the write protection.

Load the compatible firmware.

Table 7 Error Messages and Fault Correction

21

22

8 Labels

8.1 Label Dimensions

Fig. 14 Label dimensions

Dim.

Designation Dim. in mm

B

H

Label width

Label height min. without backfeed min. in peel-off mode max.

dpi 203

PX4

300 600

10 - 116

6

12

1000

203

PX4.3

5000 4000 5000

A

C

Dl

Dr

Label distance

Width of liner

Left margin

Right margin

> 2

25 - 118

≥ 0

≥ 0

0,025 - 0,25 E

F

Label thickness

Liner thickness

G Thickness label with liner

V Label feed > 8

0,03 - 0,1

0,055 - 0,35

• Small label sizes, thin materials or strong glue can lead to limitations.

Critical applications need to be tested and cleared.

300

4000

Table 8 Label dimensions

PX6

203 300

50 - 174

12

25

4000 3000

50 -178

>14

22

8 Labels

8.2 Device Dimensions

Fig. 15 Device dimensions

Dim.

Designation dpi 203

I Distance printhead - peel-off edge

J Distance 1st heating point - material edge L

R

K Print width L

R

SX

Distance gap/reflective sensor - material edge, i.e. permissible distance of reflex or cut-out marks to the material edge

SY

Distance gap/reflective sensor - printhead

2,0

3,8

104,0

104,0

PX4

300

2,0

2,0

105,7

105,7

Dim. in mm

PX4.3

300 600

2,0

2,1

105,6

105,6

203

14,4

2,0

3,7

104,0

104,0

4 - 60

2,0

-0,7

108,4

107,7

203

PX6

300

0,4

0,4

168,0

168,0

3,1

3,1

162,6

162,6

94,5

Table 9 Device dimensions

8.3

Reflex Mark Dimensions

23

Fig. 16

Reflex mark dimensions

Dim.

Designation

A Label distance

L Width of reflex mark

M

Height of reflex mark

X Distance mark - material edge

Z Distance virtual label front edge - actual label front edge

 Adjust software settings

Reflex marks must be on the back side of the material (liner).

Label sensor for reflex marks on the top side on request.

Specification is valid for black marks.

• Recognition of colored marks may fail.

 Preliminary tests are needed.

Table 10

Reflex mark dimensions

Dim. in mm

> 2

> 5

3 - 10

4 - 60

0 up to A / recomm. : 0

24

8 Labels

8.4 Cut-out Mark Dimensions

for marginal cut-out marks

minimum liner thickness 0,06 mm

Fig. 17 Cut-out mark dimensions

Dim.

Designation

A Label distance

N Width of cut-out mark for marginal cut-out

P Height of cut-out mark

X Distance mark - material edge

Y Sensor recognized virtual label front edge with gap sensor recognition

Z Distance recognized front edge - actual label front edge

 Adjust software settings

Table 11 Cut-out mark dimensions

Dim. in mm

> 2

> 5

> 8

2 - 10

4 - 60

Rear edge cut-out

0 up to A-P

Marginal cut-out Long hole cut-out Rectangular cut-out Circular cut-out

Cut-out between the labels

Not recommended !

Not recommended !

Fig. 18 Samples for cut-out marks

24

9 Mounting Dimensions

Attachment points for screws M5x20

25

Fig. 19 Mounting Dimensions

26

10 Licences

10.1 Declaration of Incorporation

cab Produkttechnik

GmbH & Co KG

Wilhelm-Schickard-Str. 14

D-76131 Karlsruhe

Germany

Declaration of Incorporation

We declare herewith that the following „partly completed machinery“ as a result of design, construction and the version put in circulation complies with the essential requirements of the Directive 2006/42/EC on machinery :

Annex I, Article 1.1.2, 1.1.3, 1.1.5, 1.1.6, 1.2.1, 1.2.4.1, 1.3.2, 1.5.1, 1.5.2, 1.5.8, 1.6.3, 1.7

In the event of any alteration which has not been approved by us being made to any device as designated below, this statement shall thereby be made invalid.

Device:

Type:

Applied EC Regulations and Norms:

Directive 2006/42/EC on machinery

Print Module

PX

Person authorised to compile the technical file :

• EN ISO 12100:2010

• EN ISO 13857:2008

• EN 349:1993+A1:2008

• EN ISO 13849-1:2008

• EN 60950-1:2006

+A11:2009+A12:2011+A1:2010+A2:2013

• EN 61558-1:2005+A1:2009

Erwin Fascher

Am Unterwege 18/20

99610 Sömmerda

Signed for, and on behalf of the Manufacturer : cab Produkttechnik Sömmerda

Gesellschaft für Computer- und Automationsbausteine mbH

99610 Sömmerda

Sömmerda, 22.02.2016

Erwin Fascher

Managing Director

Start-up is forbidden until determined that the machine, into which the incomplete machine is to be built corresponds to the regulations of the machine directive.

The documents according annex VII part B from the incomplete machinery are created and will commit to state agencies on request in electronic kinds.

26

10 Licences

10.2 EU Declaration of Conformity

cab Produkttechnik

GmbH & Co KG

Wilhelm-Schickard-Str. 14

D-76131 Karlsruhe

Germany

EU Declaration of Conformity

We declare herewith that as a result of the manner in which the device designated below was designed, the type of construction and the devices which, as a result have been brought on to the general market comply with the relevant fundamental regulations of the EU Rules for Safety and Health. In the event of any alteration which has not been approved by us being made to any device as designated below, this statement shall thereby be made invalid.

Device:

Type:

Print Module

PX

Applied EU Regulations and Norms:

Directive 2014/30/EU relating to electromagnetic compatibility • EN 55022:2010

Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment

• EN 55024:2010

• EN 61000-6-2:2005

• EN 50581:2012

Sömmerda, 22.02.2016

Signed for, and on behalf of the Manufacturer : cab Produkttechnik Sömmerda

Gesellschaft für Computer- und Automationsbausteine mbH

99610 Sömmerda

Erwin Fascher

Managing Director

10.3 FCC

NOTE : This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. The equipment generates, uses, and can radiate radio frequency and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user may be required to correct the interference at his own expense.

27

28

11

A

Index

Attachment points .............................25

C

Cleaning

printhead ..................................... 18 print roller .................................... 18

Cleaning information.........................18

Connecting .........................................8

Contents of delivery ............................8

Control panel ......................................9

Correctable error ..............................10

Critical error ......................................10

Cut-out marks ...................................24

D

Device dimensions ...........................23

Device overview .................................6

E

Environment ...................................4, 5

Errors

correction .................................... 20

display ......................................... 19

messages ................................... 20

states .......................................... 19

External rewinding ............................17

G

Graphic display ...................................9

H

Head locking system, setting ............ 14

Help calling ....................................... 11

I

Important information..........................4

Intended use .......................................4

Irrecoverable error ............................10

K

Key

cancel ......................................... 11 enter ............................................ 11 feed ............................................. 11 menu ........................................... 11 pause .......................................... 11

Key functions .................................... 11 offline menu ................................ 11 print mode ................................... 11

L

Label sensor setting .........................13

Lithium battery ....................................5

Loading labels ..................................12

Loading material ...............................12

Loading transfer ribbon..................... 15

M

Mounting dimensions........................25

N

Navigator pad .....................................9

O

Offline menu ..................................... 11

Operating states ...............................10

P

Pause ...............................................10

Peel-off mode ...................................17

Power save mode .............................10

Power supply ......................................4

Printer states ....................................10

Printhead

cleaning ...................................... 18

damage ....................................... 17

Printing label .....................................10

Print roller

cleaning ...................................... 18

Print roller, cleaning ..........................18

Problem solution ...............................19

R

Ready ...............................................10

Reflex marks.....................................23

Ribbon deflection, setting .................16

Ribbon saving ...................................17

S

Safety instructions ..............................4

Safety marking....................................5

Service work .......................................5

Setting-up ...........................................8

Supply voltage ....................................8

Switching on .......................................8

Symbol displays..................................9

Synchronization of the paper feed .... 17

U

Unpacking...........................................8

V

Voltage................................................4

W

Warning stickers .................................5

28

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