Installation Guide
SAP® Workforce Performance Builder
Navigator
Target Audience
■ Administrators
Public
Document 25/04/2012
SAP AG
Dietmar-Hopp-Allee 16
69190 Walldorf
Germany
T +49/18 05/34 34 24
F +49/18 05/34 34 20
www.sap.com
© Copyright 2012 SAP AG. All rights reserved.
Apple, App Store, iBooks, iPad, iPhone, iPhoto, iPod, iTunes, MultiTouch, Objective-C, Retina, Safari, Siri and Xcode are trademarks or
No part of this publication may be reproduced or transmitted in any
registered trademark of Apple Inc.
form or for any purpose without the express permission of SAP AG.
The information contained herein may be changed without prior
IOS is a registered trademark of Cisco Systems Inc.
notice.
Some software products marketed by SAP AG and its distributors
RIM, BlackBerry, BBM, BlackBerry Curve, BlackBerry Bold,
contain proprietary software components of other software vendors.
BlackBerry Pearl, BlackBerry Torch, BlackBerry Storm, BlackBerry
Storm2, BlackBerry PlayBook, and BlackBerry App World are
Microsoft, Windows, Excel, Outlook, PowerPoint, Silverlight and
trademarks or registered trademarks of Research in Motion Limited.
Visual Studio are registered trademarks of Microsoft Corporation.
Google App Engine, Google Apps, Google Checkout, Google Data
IBM, DB2, DB2 Universal Database, System i, System i5, System p,
API, Google Maps, Google Mobile Ads, Google Mobile Updater,
System p5, System x, System z, System z10, z10, z/VM, z/OS,
Google Mobile, Google Store, Google Sync, Google Updater, Google
OS/390, zEnterprise, PowerVM, Power Architecture, Power Systems,
Voice, Google Mail, Gmail, YouTube, Dalvik and Android are
POWER7, POWER6+, POWER6, POWER, PowerHA, pureScale,
trademarks or registered trademarks of Google Inc.
PowerPC, BladeCenter, System Storage, Storwize, XIV, GPFS,
HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, AIX,
INTERMEC is a registered trademark of Intermec Technologies
Intelligent Miner, WebSphere, Tivoli, Informix and Smarter Planet are
Corporation.
trademarks or registered trademarks of IBM Corporation.
Wi-Fi is a registered trademark of Wi-Fi Alliance.
Linux is the registered trademark of Linus Torvalds in the U.S. and
other countries.
Bluetooth is a registered trademark of Bluetooth SIG Inc.
Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either
Motorola is a registered trademark of Motorola Trademark Holdings,
trademarks or registered trademarks of Adobe Systems Incorporated in
LLC.
the United States and/or other countries.
Computop is a registered trademark of Computop
Oracle and Java are registered trademarks of Oracle and/or its
Wirtschaftsinformatik GmbH
affiliates.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the
BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP
Open Group.
products and services mentioned herein as well as their respective
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame,
logos are trademarks or registered trademarks of SAP AG in Germany
VideoFrame, and MultiWin are trademarks or registered trademarks of
and other countries.
Citrix Systems, Inc.
Business Objects and the Business Objects logo, BusinessObjects,
HTML, XML, XHTML and W3C are trademarks or registered
Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and
trademarks of W3C®, World Wide Web Consortium, Massachusetts
other Business Objects products and services mentioned herein as well
Institute of Technology.
as their respective logos are trademarks or registered trademarks of
Business Objects Software Ltd. Business Objects is an SAP company.
their respective logos are trademarks or registered trademarks of
Terms for Included Open
Source Software
Sybase, Inc. Sybase is an SAP company.
This SAP software contains also the third party open source software
Crossgate, m@gic EDDY, B2B 360°, and B2B 360° Services are
the following special terms and conditions shall apply.
registered trademarks of Crossgate AG in Germany and other
1. This software was developed using ANTLR.
countries. Crossgate is an SAP company.
2. gSOAP
All other product and service names mentioned are the trademarks of
Portions created by gSOAP are Copyright (C) 2001-2004 Robert A.
their respective companies. Data contained in this document serves
van Engelen, Genivia inc. All Rights Reserved.
informational purposes only. National product specifications may
THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED
vary.
BY GENIVIA INC AND ANY EXPRESS OR IMPLIED
Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere,
and other Sybase products and services mentioned herein as well as
products listed below. Please note that for these third party products
Part of the software embedded in this product is gSOAP software.
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
These materials are subject to change without notice. These materials
IMPLIED WARRANTIES OF MERCHANTABILITY AND
are provided by SAP AG and its affiliated companies ("SAP Group")
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
for informational purposes only, without representation or warranty of
IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY
any kind, and SAP Group shall not be liable for errors or omissions
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
with respect to the materials. The only warranties for SAP Group
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
products and services are those that are set forth in the express
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
warranty statements accompanying such products and services, if any.
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
Nothing herein should be construed as constituting an additional
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
warranty.
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
Disclaimer
ARISING IN ANY WAY OUT OF THE USE OF THIS
Some components of this product are based on Java™. Any code
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
change in these components may cause unpredictable and severe
SUCH DAMAGE.
malfunctions and is therefore expressly prohibited, as is any
3. SAP License Agreement for STLport SAP License Agreement for
decompilation of these components.
STLPort between SAP Aktiengesellschaft Systems, Applications,
Products in Data Processing Neurottstrasse 16 69190 Walldorf,
Any Java™ Source Code delivered with this product is only to be used
Germany (hereinafter: SAP) and you (hereinafter: Customer)
by SAP’s Support Services and may not be modified or altered in any
a) Subject Matter of the Agreement
way.
A) SAP grants Customer a non-exclusive, non-transferrable, royaltyfree license to use the STLport.org C++ library (STLport) and its
Documentation in the SAP Help Portal
documentation without fee.
You can find this documentation at the following address:
B) By downloading, using, or copying STLport or any portion thereof
http://help.sap.com/wpb
Customer agrees to abide by the intellectual property laws, and to all
of the terms and conditions of this Agreement.
C) The Customer may distribute binaries compiled with STLport
(whether original or modified) without any royalties or restrictions.
D) Customer shall maintain the following copyright and permissions
notices on STLport sources and its documentation unchanged:
Copyright 2001 SAP AG
Permission to modify the code and to distribute modified code is
E) The Customer may distribute original or modified STLport sources,
granted, provided the above notices are retained, and a notice that the
provided that:
code was modified is included with the above copyright notice.
o The conditions indicated in the above permissions notice are met;
Permission to use, copy, modify, distribute and sell this software and
o The following copyright notices are retained when present, and
its documentation for any purposes is hereby granted without fee,
conditions provided in accompanying permission notices are met:
provided that the above copyright notice appear in all copies and that
Coypright 1994 Hewlett-Packard
both that copyright notice and this permission notice appear in
Company
supporting documentation. SAP makes no representations about the
Copyright 1996,97 Silicon Graphics
suitability of this software for any purpose. It is provided with a
Computer Systems Inc.
limited warranty and liability as set forth in the License Agreement
Copyright 1997 Moscow Center for
distributed with this copy.
SPARC Technology.
SAP offers this liability and warranty obligations only towards its
Copyright 1999,2000 Boris Fomitchev
customers and only referring to its modifications.
Copyright 2001 SAP AG
b) Support and Maintenance SAP does not provide software
Permission to use, copy, modify, distribute and sell this software and
maintenance for the STLport. Software maintenance of the STLport
its documentation for any purposes is hereby granted without fee,
therefore shall be not included.
provided that the above copyright notice appear in all copies and that
All other services shall be charged according to the rates for services
both that copyright notice and this permission notice appear in
quoted in the SAP List of Prices and Conditions and shall be subject to
supporting documentation. Hewlett-Packard Company makes no
a separate contract.
representations about the suitability of this software for any purpose.
c) Exclusion of warranty
It is provided “as is” without express or implied warranty.
As the STLport is transferred to the Customer on a loan basis and free
Permission to use, copy, modify, distribute and sell this software and
of charge, SAP cannot guarantee that the STLport is error-free,
its documentation for any purpose is hereby granted without fee,
without material defects or suitable for a specific application under
provided that the above copyright notice appear in all copies and that
third-party rights. Technical data, sales brochures, advertising text and
both that copyright notice and this permission notice appear in
quality descriptions produced by SAP do not indicate any assurance of
supporting documentation. Silicon Graphics makes no representations
particular attributes.
about the suitability of this software for any purpose. It is provided “as
d) Limited Liability
is” without express or implied warranty.
A) Irrespective of the legal reasons, SAP shall only be liable for
Permission to use, copy, modify, distribute and sell this software and
damage, including unauthorized operation, if this (i) can be
its documentation for any purposes is hereby granted without fee,
compensated under the Product Liability Act or (ii) if caused due to
provided that the above copyright notice appear in all copies and that
gross negligence or intent by SAP or (iii) if based on the failure of a
both that copyright notice and this permission notice appear in
guaranteed attribute.
supporting documentation. Moscow Center for SPARC makes no
B) If SAP is liable for gross negligence or intent caused by employees
representations about the suitability of this software for any purpose. It
who are neither agents or managerial employees of SAP, the total
is provided “as is” without express or implied warranty.
liability for such damage and a maximum limit on the scope of any
Boris Fomitchev makes no representations about the suitability of this
such damage shall depend on the extent to which its occurrence ought
software for any purpose. This material is provided "as is", with
to have anticipated by SAP when concluding the contract, due to the
absolutely no warranty expressed or implied.
circumstances known to it at that point in time representing a typical
Any use is at your own risk. Permission to use or copy this software
transfer of the software.
for any purpose is hereby granted without fee, provided the above
C) In the case of Art. 4.2 above, SAP shall not be liable for indirect
notices are retained on all copies.
damage, consequential damage caused by a defect or lost profit.
D) SAP and the Customer agree that the typical foreseeable extent of
damage shall under no circumstances exceed EUR 5,000.
E) The Customer shall take adequate measures for the protection of
data and programs, in particular by making backup copies at the
minimum intervals recommended by SAP. SAP shall not be liable for
the loss of data and its recovery, notwithstanding the other limitations
of the present Art. 4 if this loss could have been avoided by observing
this obligation.
F) The exclusion or the limitation of claims in accordance with the
present Art. 4 includes claims against employees or agents of SAP.
4. Adobe Document Services Adobe, the Adobe logo, Acrobat,
PostScript, and Reader are either registered trademarks or trademarks
of Adobe Systems Incorporated in the United States and / or other
countries. For information on Third Party software delivered with
Adobe document services and Adobe LiveCycle Designer, see SAP
Note 854621.
Installation Guide: mySAP Navigator
Contents
Introduction ......................................................................................7
System requirements .......................................................................7
Installation ........................................................................................7
Distribution of the Navigator onto the user computers ................8
Uninstalling the Navigator ...............................................................8
Requirements for playing back navigations under SAP ...............8
Designating MIME types while using an IIS ...................................8
Specifying navigations for the Autostart function.........................9
Defining the Autostart function ............................................................ 9
Technical Support ..........................................................................11
6
04 2012
Introduction
The SAP Workforce Performance Builder Navigator is the tool for playing back navigations. It is required
on every workstation on which navigations are to be played back. Before you can install the Navigator, and
in order to ensure that it can be used to play back navigations without problems, certain requirements must
be satisfied and certain procedures must be followed. These instructions will assist you with the
administrative handling of the Navigator.
System requirements
The Navigator is mandatory for playing back navigations. Please note the following minimum system
requirements for installation:
Type
Specifications
Operating system
Windows XP (at least Service Pack 3), Vista or Windows 7
64 & 32 bit version
Memory
A minimum of 1 GB
Hard drive
10 MB of free space
Browser
Internet Explorer 7.0 – 9.0
Scenario
Requirement
SAP GUI
Version 7.1 or higher
SAP Business Suite
SAP GUI Scripting activated
Windows XP and Vista
Windows Automation API
Java Applications
only for 32 bit version
Installation
Installation is performed via the provided installation file Navigator.msi. To install the Navigator, carry out the
following steps:
Note:
In order to install the Navigator, you will need to have administrator rights for the computer on which the
Navigator is to be installed.
1. The installation program of the Navigator is available in various language versions. To install, select
the file in the appropriate language version.
2. To open the installation program, double-click on the installation file program icon.
3. The installation program of the Navigator is available in various language versions. To install, select
the file in the appropriate language version.
4. To open the installation program, double-click on the installation file program icon.
04 2012
7
Installation Guide: mySAP Navigator
Distribution of the Navigator onto the user
computers
For fast and easy distribution in a network, after Navigator has been installed the application folder can be
copied to the relevant users' workstations without needing to reinstall the software. The program still remains
run capable and can then be used to play back navigations.
In some cases the operating system may not be able to recognize the file format of the navigation (*.dnt)
when a navigation is called up for the first time. If this happens, the dialog Open with... will appear. Use this
to select Navigator.exe in the copied folder of the Navigator. Activate the checkbox for the option Always
use this program to open to avoid having to repeat this action.
The folder should be copied by an administrator who has the corresponding access rights for the
workstations.
Uninstalling the Navigator
The Navigator can be uninstalled via the software dialog of your operating system. This can be called up via
the menu Settings -> Control Panel -> Software.
Alternatively, you can also uninstall the program via the installation file Navigator.msi of the corresponding
version of your Navigator: Launch the installation file and click on Next. Select the option Remove and click
on the Remove button to confirm. The Navigator software is then uninstalled.
Removal after distribution to user computers
If you have copied the application folder of the Navigator to a user computer then you can remove this
without uninstalling the software. To do this, delete the folder on the corresponding user computer.
Requirements for playing back navigations
under SAP
For best possible playback of navigations under SAP and for best possible recognition of objects, a SAP GUI
version 7.1 or higher is required for the SAP system.
The appropriate application profiles (for example, SAP Tradeshow) must be installed and listed within license
key as “enabled” features.
The playback of the navigation requires the corresponding GUI (e.g. SAP Tradeshow) used for the recording.
For information about the necessary settings in the SAP client, please refer to the installation handbook or
consult the F1 help function in the Producer.
Designating MIME types while using an IIS
In order to play navigation files from a Microsoft Internet Information Server (IIS), it is necessary to clear
several file types (MIME types) for the administrative area of operations as well as for navigation files
playback. This is necessary as the server does not recognise the filename extensions by default and
therefore is unable to run the files. Thus, the error message "File not found" will be displayed when
accessing the file.
8
04 2012
The respective files can be designated in the MIME type dialogue of the IIS settings. Select the Add MIME
type function and subsequently define the following extensions and types:
Extension
Type/Sub-type
Description
.dnt
application/dnt
Navigation project playback file
.index
text/xml
Contains the list of files in a folder to map the
structure in the published area of operations.
.wa
text/xml
Defines the folder for a specific area of
operations. Contains the information regarding
this area and, where applicable, a central work
area.
.deploy
text/xml
Indicates a published area of operations. File
has no further content.
Specifying navigations for the Autostart
function
Navigations can be specified for regular use in the Autostart function. This can be used for example to
automatically open a navigation every time the computer is started up so that it is ready for work.
Here, you can access navigations in a local working area or navigations which are available via a web server
or through file sharing.
For the Context Assistant, we recommend merging the different Context Assistants in a single project and
launching this via the Autostart function so that all available contents can be displayed.
Defining the Autostart function
The procedure for specifying a navigation for the Autostart function depends on the particular operating
system. Proceed as follows to define the Autostart for your operating system:
Windows XP
In order to specify a navigation for the Autostart, open the Scheduled Tasks Wizard via the menu Control
Panel -> Scheduled Tasks -> Add scheduled task.
1.
2.
3.
4.
5.
In the welcome dialog click on Next.
Use the Browse... option to locate the dnt file of your navigation in your folder structure.
Specify when the navigation should start, e.g. On startup of the computer. Click on Next.
If required, enter the User name and the Password for the workstation. Click on Next.
Enable the option Open expanded properties for this task when clicking on "Finish". The navigation
can then be defined in the expanded properties.
6. In the Execute field, enter the path for the Navigator.exe - e.g.:
C:\Programme\SAP\Navigator71\Navigator.exe. Click on OK to confirm.
04 2012
9
Installation Guide: mySAP Navigator
Windows Vista and Windows 7
To specify a navigation for the Autostart, open the task planning via the menu Control Panel ->
Administration (Classic View) -> Task Planning.
1.
2.
3.
4.
5.
In the dialog, select the Create simple task option to create a task.
Enter a name. Click on Next.
Specify when the navigation should start, e.g. On startup of the computer. Click on Next.
Select Start program as the action.
Program: In the corresponding field, define Navigator.exe as the program. If necessary you can use
the Browse... option to locate it in your folder structure. Navigation: Specify the navigation in the field
Add arguments. To do this, enter the path to the dnt file, e.g.:
http://server/[...]/workarea/project/project/navigation.dnt. Click on Next.
6. Then click on Finish to transfer the task to your Autostart function.
10
04 2012
Technical Support
Please use the SAP Message Wizard on the SAP Service Marketplace to submit your incidents on the following
components:
•
KM-WPB // Workforce Performance Builder
•
KM-WPB-PRO // Workforce Performance Builder – Producer
•
KM-WPB-IPR // Workforce Performance Builder – Instant Producer
•
KM-WPB-MGR // Workforce Performance Builder - Manager
•
KM-WPB-NAV // Workforce Performance Builder - Navigator
If you are not familiar with the SAP Service Marketplace, please read the following information:
•
To access the SAP Support Portal you need an S-user ID and password. You can request access
data from your SAP Super Administrator or register online on the SAP Service Marketplace page
under ‘Registration‘.
•
With this user, you have read-access to all the contents of the SAP Support Portal, you can use the
SAP Community Network and SAP Help Portal, and you can also book courses under SAP
Education.
•
If you want to work with the support applications (Message Wizard, license key request, system data
maintenance, software download and so on), you need the corresponding authorizations, which your
SAP Super Administrator can give you.
•
You can find information for new users and about support applications on the Support Portal
Homepage under ‘Learn More‘. There you can also register for a personal overview demonstration of
the SAP Support Portal.
04 2012
11
">
