Zebra MZ 220, MZ 320 Mobile Printer Quick Start Guide
Zebra MZ 220 is a mobile printer that offers efficient and productive printing solutions for various workplace environments. With its innovative design and reliable performance, this printer is ideal for applications requiring on-the-go printing, such as receipts, labels, and tickets.
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MZ 220 MZ 320 9
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13
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MZ Series Overview
(MZ 220 Illustrated)
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Zebra
®
MZ Series
Mobile Printers
Quick Start Guide
Introduction
Thank you for choosing one of our Zebra MZ Series Mobile Printers.
These rugged printers will become productive and efficient additions to your workplace thanks to their innovative design. Because they are made by Zebra Technologies Corporation, you can be assured of world-class support for all of your bar code printers, software, and supplies.
This document provides an easy reference for operating and maintaining the MZ Series Mobile Printers. Complete documentation for this printer series is provided by the MZ Series User Guide available on the Internet at: http://www.zebra.com.
QSG-MZS-004 rev. A © ZIH Corp. 2006
Important Safety Information
Static Discharge and Thermal Printing
Caution • Static Discharge
The discharge of electrostatic energy can damage or destroy the printhead or electronic components used in this device. DO NOT TOUCH the printhead or any exposed electronic components.
Caution • Printhead
The printhead can become hot after prolonged printing. Use only the supplied cleaning pen to perform maintenance on the printhead.
Battery Safety
Always observe the safety precaution in the Lithium-Ion Battery Technical Bulletin included with each Battery Pack.
Caution • Short Circuits
Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire.
Important • Lithium-Ion (Li-ion) Battery Disposal
Always dispose of used printer batteries properly. Disposal regulations may vary by location. Refer to the MZ series Users Guide for more battery recycling information.
Caution • Use Zebra Chargers
Use of any charger not approved specifically by Zebra for use with its batteries could cause damage to the Battery Pack or the Printer and will void the warranty.
Product Support
For product support, contact Zebra Technologies at: www.zebra.com
In the Americas contact:
Zebra Technologies International, LLC
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 USA
Phone: +1.847.793.2600 or +1.800.423.
0422
Fax: +1.847.913.8766
In Europe, Africa, the Middle East, and India contact
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Phone: +44.1494.472872
Fax: +44.1494.450103
In the Asia Pacific region contact:
Zebra Technologies Asia Pacific, LLC
16 New Industrial Road
#05-03 Hudson TechnoCentre
Singapore 536204
Phone: +65-6858 0722
Fax: +65-6885 0838
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1. Feed Switch
2. Media Status Light
3. USB Port
4. Battery Charging Receptacle
5. Media Sensor
6. Media Cover
7. Platen
8. Printhead
9. Latch Release Button
10. Communications Status Indicator
11. IR window
12. Charge Status Indicator
13. Power Switch
14. Power Indicator
15. Belt Clip
16. Battery Door Latch
17. Battery Compartment Cover
18. Battery Pack
19. External Charge Contacts
Loading Media
Media Cover Opens
Press Latch
Button
Open the Media Cover
15
3
4
5
1
2
6
Installing the Battery
Batteries are shipped uncharged. Remove any protective packaging from new battery packs, install it in the printer and charge completely prior to initial use.
1. Use a coin to rotate the
Battery Compartment lock 1 /
4
turn as shown.
2. Remove the Battery
Compartment Cover
Charging the Battery
Preparing the Charger Power Supply
Remove the power supply from its box. Remove and discard the shipping ring from the mains receptacle cavity.
Mains Adapter
Verify that the mains adapter shipped with your Printer is the correct one for your region.
Install the mains adapter into the
Power Supply by hooking the top edge into the mains receptacle cavity, and rotating it until it snaps into place.
Battery Pack
Note location of label
Using the Charger Power Supply
MZ Series Charger Power Supply p/n AT17947-1
110-240 VAC 50-60 Hz 0.6A Input; 12 VDC 1.25 A output
Plug into AC receptacle
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17
18
19
Media Roll
Note direction media pulls off the roll.
Shipping Ring
Remove and discard
3. Plug the Battery
Pack connector into the
Printer.
4. Re-install the Battery Compartment Cover and rotate the lock back 1 /
4
turn to lock it in place .
Ensure battery leads are not pinched prior to replacing battery cover.
Plug into printer
Charger Jack
The printer may be used while charging the battery. However, prolonged use of the printer while charging will greatly increase charge times.
Printer Controls
Power Button
Press and hold to turn unit on.
Press again to turn unit off
Charge Light (Green/
Amber)
Green indicates the battery fully charged. Amber indicates the battery is less than 90% charged.
Power Light (Green)
Indicates power status and battery condition. A steadily lit indicator means the battery has more than a 30% charge remaining. A blinking indicator means the battery has less than a 30% charge remaining.
Feed Button
Press to advance the media. Release to stop.
Media Status Light
(Amber)
When off Indicates normal operation, blinking indicates either no media or that the media compartment is open
Pull Media out of Printer
Load the Media Roll
Close Media Cover
Close the Cover
IrDA ® Window
This area must be within the line of sight of any other IrDA enabled device for IR communications to occur.
Communication Light (Blue)
When lit steadily indicates a wireless communications link is established, when blinking indicates data transmission.
Over
Cleaning the Printer
Printhead
Elements
Media
Compartment
Tear Bar
Area
Printhead
Platen
Tear bar
Exterior
Media
Compartment
Interior
Method
Use a Zebra cleaning pen or a
70% isopropyl alcohol solution on a cotton swab to clean the print elements from end to end
(the print elements are located in the thin gray line on the printhead).
Rotate the platen roller and clean it thoroughly with a
Zebra cleaning pen or a 70% isopropyl alcohol solution and a cotton swab.
Clean thoroughly with a
Zebra cleaning pen or a 70% isopropyl alcohol solution and a cotton swab.
Water dampened cloth
Brush/air blow.
Interval
After every five rolls of media (or more often, if needed)
As needed
After every five rolls of media (or more often, if needed)
Note • Twelve packs of approved cleaning pens are available from Zebra as p/n AN11209-1.
Caution • To avoid possible personal injury or damage to the Printer, never insert any pointed or sharp objects into the Printer.
Wearing the Printer
Belt Clip (standard on all printers)
To use: hook the clip over your belt and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the Printer.
Clip Printer to belt
Adjustable Shoulder Strap (Accessory Kit)
Refer to figure below. Secure each end of the shoulder strap by looping through the slots on the belt clip and securing with the buckle.
Thread the free end of the shoulder strap through one of the slots on the belt clip
Pull Strap here to lengthen
Hold Buckle
Pull Strap here to shorten
Once the shoulder strap is secured, slide the buckle away from or towards the Printer until you achieve the desired length.
Thread the free end of the shoulder strap through the buckle and pull tight to adjust.
Do the same procedure on the other end of the strap in the remaining slot on the belt clip.
Platen Surface
Connecting the Printer
Terminal or PC
Communications Cable to Terminal
USB Port
Connect With a Cable
Refer to the Label Vista™ application on the Internet at http://www.zebra.com for help on setting up the Printer.
If you are connecting to a PC you may need to install the Zebra Universal Driver available on the
Internet at : http://www.zebra.com.
Terminal with wireless communications ability
MZ Series
Printer with wireless option
Connect by Radio
Refer to the Wireless Quick Start Guide on the Internet at http://www.zebra.com for help on setting up your wireless printer.
Troubleshooting
Interpreting Indicators
The printer’s indicators display various printer functions and their status. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart.
Function
Power
Charger
Error
Communications
Indicator
Color
Green
Amber/
Green
Amber
Blue
Indicator Status:
Steady
Indicator Status:
Blinking
Troubleshooting
Topic
Indicates printer is on and battery condition is OK to use.
Off indicates battery is not charging. Amber indicates battery is charging. Green indicates battery is charged.
Blinking signifies
Low Battery
N/A
Off indicates no error condition
No media or media door is open.
Application may be missing or corrupted
Data is being received
Cable/IrDA:N/A
Bluetooth: Printer has paired with another Bluetooth device.
802.11g: Radio is associated with a
WLAN
Data is being received
Radio is trying to associate with a
WLAN.
3
1,6,10
2,4,7,9
5,8
5,8
5,8
Troubleshooting Topics
1. No power:
• Ensure you press and hold the Power switch until the Power light comes on.
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
2. Media does not feed:
• Be sure Media Cover is closed and latched.
• Check media compartment. Ensure media is not binding on the sides of the compartment.
3. Poor or faded print
• Clean printhead.
• Check battery for possible damage. Recharge or replace as necessary.
• Check quality of media.
4. Partial or missing print:
• Check media alignment.
• Clean printhead.
• Ensure Media Cover is properly closed and latched.
5. No print:
• Replace battery.
• Check cable to terminal.
• (Wireless units only) Restore wireless connection.
6. Reduced battery life:
• Check battery date code — if battery is one to two years old, short life may be due to normal aging.
• Recharge or replace battery.
7. Flashing Amber indicator:
• Check that media is loaded and that printhead is closed and securely latched.
• If media is present and latch is closed, indicates that no application is present or application is corrupted. Program must be re-loaded.
8. Communication Error:
• (Wireless units only) Check that media is loaded, head is closed and blue communication link light is on.
• Replace cable to terminal.
9. Label Jam:
• Open media cover.
• Generously apply alcohol to Printer in area of jammed label.
10. Battery Pack Is Hard to Install
.
• Do not force the battery into place. Verify you have not pinched any wires between the battery and the printer.
• Verify you are plugging the battery connector into the printer correctly.
Resetting an MZ Series Printer
If the printer has locked up and is not responding to any operator inputs or external commands, either from a connected terminal or from a linked LAN, you can perform a forced reset as follows:
1. Open the media compartment and remove any media.
2. Press the Feed button and hold it approximately ten seconds until the Power, Communications and
Error indicators turn off and stay off.
3. After the three indicators turn off wait ten more seconds and press the Power button. The Printer will restart and normal operation can resume.
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