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Introduction MZ Series Overview
Thank you for choosing one of our Zebra
MZ™Series Mobile Printers. These rugged printers will become productive and efficient additions to your workplace thanks to their innovative design. Because they are made by Zebra Technologies you can be assured of world-class support for all of your bar code printers, software, and supplies.
(MZ 220 Illustrated)
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MZ 220
Media width:
2.0 in. (50.8 mm)
L: 5.34 in. [135.6 mm]
W: 3.18 in. [80.7 mm]
H:2.47 in. [62.7 mm]*
*w/ belt clip
MZ 320
Media width:
3.0 in. (76.2 mm
L: 5.34 in. [135.6 mm]
W: 4.11 in.[104.4 mm]
H: 2.47 in. [62.7 mm]*
*w/ belt clip
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This document provides an easy reference for operating and maintaining the MZ Series of Mobile Printers.
Complete and current documentation for each model printer is provided by the MZ Series User Guide available on the
Internet at: www.zebra.com/manuals .
Always refer to the Important Safety Information data sheet shipped with each printer and the Technical
Bulletin shipped with each battery pack. These documents detail procedures to ensure maximum reliability and safety while using this printer.
1. Feed Switch
2. Media Status Light
3. USB Port
4. Battery Charging Receptacle
5. Media/Black Bar Sensor
6. Media Cover
7. Platen
8. Printhead
9. Latch Release Button
10. Communications Status Indicator
11. IR window
12. Charge Status Indicator
13. Power Switch
14. Power Indicator
15. Belt Clip
16. Battery Door Latch
17. Battery Compartment Cover
18. Battery Pack
19. External Charge Contacts
© ZIH Corp 2013
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Installing the Battery
Batteries are shipped uncharged. Remove any protective packaging from a new battery pack, install it in the printer and charge completely prior to initial use.
1. Use a coin to rotate the Battery
Compartment lock 1 /
4 turn as shown.
2. Remove the Battery
Compartment Cover
Battery Pack
Note location of label
3. Plug the Battery
Pack connector into the Printer.
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4. Re-install the Battery Compartment Cover and rotate the lock back 1 /
4 in place .
turn to lock it
Ensure battery leads are not pinched prior to replacing battery cover.
Removing the Battery
1. Use a coin to rotate the Battery
Compartment lock 1 /
4 turn as shown.
2. Remove the Battery
Compartment Cover
Battery Pack Connector
Squeeze lock to release.
Allow old battery pack to drop out of the printer
Always release the locking barb before unplugging the battery connector. Do not attempt to remove the connector by force, or by using pliers, etc. as this could cause damage to the printer’s CPU assembly.
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Charging the Battery
The printer may be used while charging the battery. However, prolonged use of the printer while charging will greatly increase charge times.
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Preparing the Charger Power Supply
Mains Adapter
Shipping Ring
Remove and discard
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Using the Charger Power Supply
Remove the power supply from its box. Remove and discard the shipping ring from the mains receptacle cavity.
Verify that the mains adapter shipped with your Printer is the correct one for your region.
Install the mains adapter into the Power Supply by hooking the top edge into the mains receptacle cavity, and rotating it until it snaps into place.
MZ Series Charger Power Supply p/n AT17947-2
110-240 VAC 50-60 Hz 0.6A Input;
12 VDC 1.25 A output
Plug into appropriate AC receptacle.
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Loading Media
Press Latch
Button
Media Cover
Opens
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Media Roll
Note direction media pulls off the roll.
Load the Media Roll
Pull a short length of
Media out of the Printer
Close the Cover
Close Media
Cover
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Connecting the Printer
Connect With a Cable
Refer to the Label Vista™ application on the Internet at www.zebra.com/software for help on setting up the Printer.
If you are connecting to a PC you may need to install the Zebra Universal Driver available on the Internet at: www.zebra.com/drivers .
Terminal
Connect by Radio
Refer to the Wireless Quick Start Guide on the Internet at www.zebra.com/manuals for help on setting up your wireless printer.
Terminal with wireless communications ability
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ONNECTING TO A
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ONNECTING TO A
PC
Communications
Cable to Terminal
USB Port
USB Communications
Cable to Computer
USB Port
MZ Series
Printer with wireless option
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Printer Controls
Power Button
Press until Power Light turns on, then release. Press again to turn unit off
Charge Light (Green/Amber)
Green indicates the battery fully charged. Amber indicates the battery is less than 90% charged.
Power Light (Green)
Indicates power status and battery condition. A steadily lit indicator means the battery has more than a 30% charge remaining. A blinking indicator means the battery has less than a 30% charge remaining.
Feed Button
Press to advance the media.
Release to stop.
Media Status Light (Amber)
When off Indicates normal operation, blinking indicates either no media or that the media compartment is open
IrDA ® Window
This area must be within the line of sight of any other IrDA enabled device for IR communications to occur.
Communication Light (Blue)
When lit steadily indicates a wireless communications link is established, when blinking indicates data transmission.
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Cleaning the Printer
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Media
Compartment
Printhead
Elements
Media
Sensors
Platen Surface
Tear Bar
Caution • To avoid possible personal injury or damage to the
Printer, never insert any pointed or sharp objects into the Printer.
Note • Twelve packs of approved cleaning pens are available from Zebra as p/n 105950-035.
Area
Printhead
Platen
Tear bar
Method
Use a Zebra cleaning pen or a 70% isopropyl alcohol solution on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead).
Rotate the platen roller and clean it thoroughly with a Zebra cleaning pen or a 70% isopropyl alcohol solution and a cotton swab.
Clean thoroughly with a Zebra cleaning pen or a 70% isopropyl alcohol solution and a cotton swab.
Water dampened cloth Exterior
Media
Compartment
Interior & Media
Sensors
Brush/air blow.
Interval
After every fi ve rolls of media (or more often, if needed)
As needed
After every fi ve rolls of media (or more often, if needed)
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Troubleshooting
Interpreting Indicators
The printer’s indicators display various printer functions and their status. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart.
Function
Power
Charger
Error
Communications
Indicator
Color
Green
Amber/Green
Amber
Blue
Indicator Status: Steady Indicator Status: Blinking
Indicates printer is on and battery condition is OK to use.
Off indicates battery is not charging. Amber indicates battery is charging. Green indicates battery is charged.
Blinking signifi es Low Battery
N/A
Off indicates no error condition
Cable/IrDA: n/a
Bluetooth: Printer has paired with another
Bluetooth device.
802.11g: Radio is associated with a WLAN
No media or media door is open.
Application may be missing or corrupted
Data is being received
Data is being received
Radio is trying to associate with a
WLAN.
Troubleshooting
Topic
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Troubleshooting Topics
1. No power:
• Ensure you press and hold the Power switch until the Power light comes on.
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
2. Media does not feed:
• Be sure Media Cover is closed and latched.
• Check media compartment. Ensure media is not binding on the sides of the compartment.
3. Poor or faded print
• Clean printhead.
• Check battery for possible damage. Recharge or replace as necessary.
Always dispose of batteries properly. Refer to Appendix D of the MZ Series User Guide for more information.
• Check quality of media.
4. Partial or missing print:
• Check media alignment.
• Clean printhead.
• Ensure Media Cover is properly closed and latched.
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Troubleshooting Topics
5. No print:
• Replace battery.
• Check cable to terminal.
• (Wireless units only) Restore wireless connection.
6. Reduced battery life:
• Check battery date code — if battery is one to two years old, short life may be due to normal aging.
• Recharge or replace battery.
7. Flashing Amber indicator:
• Check that media is loaded and that printhead is closed and securely latched.
• If media is present and latch is closed, indicates that no application is present or application is corrupted. Program must be re-loaded.
8. Communication Error:
• (Wireless units only) Check that media is loaded, head is closed and blue communication link light is on.
• Replace cable to terminal.
9. Label Jam:
• Open media cover.
• Generously apply alcohol to Printer in area of jammed label.
Caution- Never use sharp or pointed objects when attempting to remove a label jam.
10. Battery Pack Is Hard to Install
• Do not force the battery into place. Verify you have not pinched any wires between the battery and the printer.
• Verify you are plugging the battery connector into the printer correctly.
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Resetting an MZ Series Printer
If the printer has locked up and is not responding to any operator inputs or external commands, either from a connected terminal or from a linked LAN, you can perform a forced reset as follows:
Units built before June 18, 2008 (see sidebar-Using The Serial Number Label To
Determine Your Printer Version)
Units with an S/N with a Year and Week Built code earlier than “08-25” are reset using the following procedure:
1. Open the media compartment and remove any media.
2. Press the Feed button and hold it approximately ten seconds until the Power,
Communications and Error indicators turn off and stay off .
3. After the three indicators turn off , reload the media and close the media compartment cover.
4. Wait at least ten more seconds and press the Power button. The Printer will restart and normal operation can resume.
Units built after June 18, 2008 (see sidebar-Using The Serial Number Label To
Determine Your Printer Version)
Units with an S/N with a Year and Week Built code of “08-25” or later are reset using the following procedure:
1. Press and hold the power button for 5 seconds and then release. The printer will power down.
2. Re-start the Printer as usual. Any pending data in the printer will have been deleted and must be re-sent.
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Using The Serial Number Label To Determine
Your Printer Version
The printer serial number label is located on the bottom of the printer. (MZ 320 serial number label illustrated)
Year Built code.
“08” = 2008
Sequential Build number, reset to 0001 each week
Week Built code.
“25” =week beginning
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Accessories
Belt Clip
(Standard on all printers)
To use: hook the clip over your belt and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the Printer.
Adjustable Shoulder Strap
(Available as an Accessory Kit)
Refer to figure below. Secure each end of the shoulder strap by looping through the slots on the belt clip and securing with the buckle.
Thread the free end of the shoulder strap through one of the slots on the belt clip
Clip Printer to belt
Thread the free end of the shoulder strap through the buckle and pull tight to adjust.
Do the same procedure on the other end of the strap in the remaining slot on the belt clip.
Once the shoulder strap is secured, hold the buckle and adjust the strap as shown until you achieve the desired length.
Pull Strap here to lengthen
Pull Strap here to shorten
Hold Buckle
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Product Support
For product support, and the latest versions of all customer documentation, contact
Zebra Technologies at: www.zebra.com
Refer to Appendix E in the MZ series User Guide for more detailed contact information
I
N THE
A
MERICAS CONTACT
:
Zebra Technologies International, LLC
475 Half Day Road, Suite 500
Lincolnshire, Illinois 60069 USA
Phone: +1.847.634.6700 or +1.800.423. 0422
Fax: +1.847.913.8766
I
N
E
UROPE
, A
FRICA
,
THE
M
IDDLE
E
AST
,
AND
I
NDIA CONTACT
:
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire SL8 5XF, UK
T: +44 (0)1628 556000
F: +44 (0)1628 556001
I
N THE
A
SIA
P
ACIFIC REGION CONTACT
:
Zebra Technologies Asia Pacifi c, LLC
71 Robinson Road #05-02/03
Singapore 068895
T: +65-6858 0722
F: +65-6885 0838
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: +1 847.634.6700 or +1 800.423.0442
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