advertisement
User’s Guide
Brother Color Printer
HL-3150CDN
HL-3170CDW
For visually-impaired users
You can read this manual with Screen Reader ‘text-to-speech’ software.
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User’s Guide thoroughly before you use the machine.
Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
Version 0
ARL/ASA/NZ/SAF/GLF
User's Guides and where do I find them?
Which Guide?
Quick Setup Guide
What's in it?
Product Safety Guide
Read this Guide first. Read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
User’s Guide
Network User's Guide
This Guide provides useful information about wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.
Wi-Fi Direct™ Guide
Learn the print operations, how to replace consumables, and performing routine maintenance.
See troubleshooting tips.
(HL-3170CDW)
This Guide provides information about how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the
Wi-Fi Direct™ standard.
Google Cloud Print
Guide
Mobile Print/Scan
Guide for Brother iPrint&Scan
This Guide provides information about how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet.
This Guide provides useful information about printing from your mobile device and scanning from your
Brother machine to your mobile device when connected on a Wi-Fi network.
AirPrint Guide
This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x, your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.
Where is it?
Printed / In the box
Printed / In the box
PDF file / CD-ROM / In the box
PDF file / CD-ROM / In the box
PDF file / Brother Solutions Center at http://solutions.brother.com/
PDF file / Brother Solutions Center at http://solutions.brother.com/
PDF file / Brother Solutions Center at http://solutions.brother.com/
PDF file / Brother Solutions Center at http://solutions.brother.com/
i
Using the documentation
Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation
The following symbols and conventions are used throughout the documentation.
WARNING
IMPORTANT
NOTE
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Electrical Hazard icons alert you to possible electrical shocks.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch machine parts that are hot.
Prohibition icons indicate actions that must not be performed.
Bold
Italics
Courier New
Bold style identifies keys on the machine control panel or computer screen.
Italicized style emphasizes an important point or refers you to a related topic.
Courier New font identifies the messages shown on the LCD of the machine.
NOTE
If you are using a tablet running Windows
®
8, you can make your selections either by tapping the screen or by clicking with your mouse.
ii
Table of Contents
1
2
Printing Methods 1
Driver and Software 24
Features in the BR-Script3 printer driver (PostScript
3™ language emulation) .............................50
Features in the BR-Script3 printer driver (PostScript
3™ language emulation) ............................72
iii
3
4
5
General Information 81
Routine Maintenance 106
Troubleshooting 157
iv
A
B
Appendix 187
Index 197
v
1
Printing Methods
About this Machine
Front view and Back view
2
1
5 8
9
3
4
7
6
1 Face-down output tray support flap (support flap)
2 Control panel with a Liquid Crystal Display (LCD)
3 Manual feed slot cover
4 Paper tray
5 Face-down output tray
6 Manual Feed Slot
7 Top cover
8 Back cover (Face-up output tray when open)
9 AC power connector
10 10BASE-T / 100BASE-TX
11 USB port
NOTE
Most of the illustrations in this User’s Guide show the HL-3170CDW.
10
11
1
1
1
1
1
Printing Methods
Acceptable paper and other print media
Print quality may vary according to the type of paper you are using.
You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels, envelopes or Glossy paper (see
For best results, follow the instructions below:
DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
For correct printing, you must choose the same paper size from your software application as the paper in the tray.
Avoid touching the printed surface of the paper immediately after printing.
Before you buy a lot of paper, test a small quantity to make sure that the paper is appropriate for the machine.
1
1
Type and size of paper
The machine feeds paper from the installed standard paper tray or the manual feed slot.
The names for the paper trays in the printer driver and this Guide are as follows:
Tray
Paper tray
Manual feed slot
Name
Tray 1
Manual
1
2
Printing Methods
Paper capacity of the paper trays
Paper Tray
(Tray 1)
Manual feed slot
Paper size
A4, Letter, Legal, B5 (JIS),
Executive, A5,
A5 (Long Edge), A6, Folio
Width:
76.2 to 216 mm
Length:
116 to 355.6 mm
Paper types
Plain paper, Thin paper and
Recycled paper
No. of sheets
up to 250 sheets
(80 gsm)
Plain paper, Thin paper,
Thick paper, Thicker paper,
Bond paper, Recycled paper,
Envelopes, Labels and
Glossy Paper
1 sheet
1 Envelope
1
Folio size is 215.9 mm x 330.2 mm.
Recommended paper specifications
The following paper specifications are appropriate for this machine.
Basis weight
Thickness
Roughness
Stiffness
Grain direction
Volume resistivity
Surface resistivity
Filler
Ash content
Brightness
Opacity
75-90 gsm
80-110
μ m
Higher than 20 sec.
90-150 cm
3
/100
Long grain
10e
9
-10e
11
ohm
10e
9
-10e
12
ohm-cm
CaCO
3
(Neutral)
Below 23 wt%
Higher than 80%
Higher than 85%
Use plain paper that is suitable for laser/LED machines to make copies.
Use paper that is 75 to 90 gsm.
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
(Before you put paper in this machine, see
Important information for choosing your paper
1
1
1
3
Printing Methods
Handling and using special paper
The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
DO NOT use inkjet paper because it may cause a paper jam or damage your machine.
Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process 200 ° C.
If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
1
Types of paper to avoid
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
1
1
1
1 A curl of 2 mm or greater may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
4
Printing Methods
Envelopes
Most envelopes can be used with your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. Envelopes should have edges with straight, well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. Use only quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
We recommend that you print a test envelope to make sure the print results are what you want.
1
Types of envelopes to avoid
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser/LED printer
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
• with glue on surface as shown in figure below
1
1
• with double flaps as shown in figure below
• with sealing flaps that are not folded down when purchased
5
Printing Methods
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
Labels
Most labels can be used with your machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum units or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 200
°
C for a period of 0.1 seconds.
1
Types of labels to avoid
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
1
1
IMPORTANT
• DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.
• DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.
• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.
6
Printing Methods
Unprintable area when printing from a computer
The figures below show maximum unprintable areas. The unprintable areas may vary depending on the paper size or settings in the application you are using.
1
1
2
1
4
Usage
Document
Size
Letter
Top (1)
Bottom (3)
4.23 mm
A4 4.23 mm
Legal 4.23 mm
Left (2)
Right (4)
4.23 mm
4.23 mm
4.23 mm
3
7
Printing Methods
Loading paper
1
Loading paper and print media
The machine can feed paper from the standard paper tray or the manual feed slot.
When you put paper into the paper tray, note the following:
If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel keys.
1
1
Loading paper in the standard paper tray
Load up to 250 sheets of paper in the standard paper tray (Tray 1). Paper can be loaded up to the maximum paper mark ( ) which is identified on the right side of the paper tray. (For the recommended paper to use,
Acceptable paper and other print media
1
Printing on plain paper, thin paper or recycled paper from Tray 1
a
Pull the paper tray completely out of the machine.
1
8
Printing Methods b
While pressing the green paper-guide release levers (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots.
1
c
Fan the stack of paper well to avoid paper jams and misfeeds.
1
9
Printing Methods d
Put paper in the tray and make sure:
The paper is below the maximum paper mark ( ) (1).
Over filling the paper tray will cause paper jams.
The side to be printed on is face down.
The paper guides touch the sides of the paper so it will feed correctly.
1
1
e
Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
f
Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
1
10
Printing Methods g
Choose the following settings from each drop-down list of the printer driver.
Paper Size
A4
B5
Letter
JIS B5
Legal
Folio
Executive
A5 Long Edge
For the acceptable paper sizes, see
Media Type
Plain Paper
Paper Source
Thin Paper Recycled Paper
A5
A6
Tray1
For any other settings, see
NOTE
The name of options in the drop-down lists may vary depending on your operating system and its version.
h
Send the print data to the machine.
1
11
Printing Methods
Loading paper in the Manual feed slot
(For the recommended paper to use, see
Acceptable paper and other print media
NOTE
The machine turns on the Manual Feed mode when you put paper in the manual feed slot.
Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot
1
a
Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.
1
1
b
Open the manual feed slot cover.
1
12
Printing Methods c
Use both hands to slide the manual feed slot paper guides to the width of the paper that you are going to use.
1
d
Use both hands to push one sheet of paper
firmly
into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further.
NOTE
• If the error message
Jam Inside
appears on the LCD, the machine cannot grasp and pull the paper.
Reset the machine by removing the paper and then pressing
Cancel
on the control panel. Reinsert the paper and be sure to press it
firmly
against the rollers.
• Put the paper into the manual feed slot with the side to be printed on face up.
• Make sure that the paper is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.
• Pull the paper out completely when you retry putting the paper into the manual feed slot.
• Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.
• If you put paper or other print media in the manual feed slot before the machine is in the Ready mode, an error may occur and the machine will stop printing.
13
Printing Methods e
Choose the following settings from each drop-down list of the printer driver.
Paper Size
Width: 76.2 to 216 mm
Length: 116 to 355.6 mm
Customized paper size
1
Define your original paper size by choosing
User Defined...
in Windows
®
printer driver,
PostScript Custom Page Size
in BR-Script printer driver for Windows
®
, or
Manage Custom Sizes...
in Macintosh printer drivers.
For the acceptable paper sizes, see
Media Type
Plain Paper
Paper Source
Thin Paper Recycled Paper Bond Paper
Manual
For any other settings, see
NOTE
The name of options in the drop-down lists may vary depending on your operating system and its version.
f
Send the print data to the machine.
g
After the LCD shows
Manual Feed
to put in the next sheet of paper. Repeat for each
page you want to print.
NOTE
The LCD will show
Manual Feed
until a sheet of paper is put in the manual feed slot.
1
14
Printing Methods
Printing on thick paper, labels, envelopes and glossy paper from the Manual feed slot
When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels, envelopes or glossy paper. (For the recommended paper to use, see
Acceptable paper and other print media
1
a
Open the back cover (face-up output tray).
1
b
(For printing envelopes only)
Pull down the two grey levers, one on the left side and one on the right side, toward you as shown in the illustration below.
15
Printing Methods c
Open the manual feed slot cover.
d
Use both hands to slide the manual feed slot paper guides to the width of the paper that you are going to use.
1
16
Printing Methods e
Use both hands to push one sheet of paper
firmly
into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further.
1
NOTE
• If the error message
Jam Inside
appears on the LCD, the machine cannot grasp and pull the paper.
Reset the machine by removing the paper and then pressing
Cancel
on the control panel. Reinsert the paper and be sure to press it
firmly
against the rollers.
• Put the paper into the manual feed slot with the side to be printed on face up.
• Make sure that the paper is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.
• Pull the paper out completely when you retry putting the paper into the manual feed slot.
• Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.
• If you put paper or other print media in the manual feed slot before the machine is in the Ready mode, an error may occur and the machine will stop printing.
17
Printing Methods f
Choose the following settings from each drop-down list of the printer driver.
Paper Size
(For printing on thick paper, labels or glossy paper)
A4
A5 Long Edge
3 x 5
Letter
A6
Folio
Legal
B5
Executive
JIS B5
A5
(For printing envelopes)
Com-10 DL
Customized paper size
C5 Monarch
1
Define your original paper size by choosing
User Defined...
in Windows
®
printer driver,
PostScript Custom Page Size
in BR-Script printer driver for Windows
®
, or
Manage Custom Sizes...
in Macintosh printer drivers.
For the acceptable paper sizes, see
Media Type
(For printing on thick paper, labels or glossy paper)
Thick Paper Thicker Paper Glossy Paper Label
1
(For printing envelopes)
Envelopes
Paper Source
Env. Thin Env. Thick
Manual
For any other settings, see
NOTE
• The name of options in the drop-down lists may vary depending on your operating system and its version.
• When
Label
is selected in the printer driver, the machine will feed the paper from the manual feed slot, even if
Manual
is not selected as the paper source.
• When you use Envelope #10, choose
Com-10
(for Windows
®
) or
Envelope #10
(for Macintosh) from the
Paper Size
drop-down list.
• For other envelopes that are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose
User Defined...
(for Windows
®
printer driver),
PostScript Custom Page Size
(for BR-Script printer driver for Windows
®
) or
Manage Custom Sizes...
(for Macintosh printer driver).
g
Send the print data to the machine.
18
Printing Methods h
After the LCD shows
Manual Feed
, return to step
to put in the next sheet of paper.
i
(For printing envelopes only)
When you have finished printing, reset the two grey levers that you pulled down in step
back to their original positions.
j
Close the back cover (face-up output tray).
NOTE
• The LCD will show
Manual Feed
until a sheet of paper or an envelope is put in the manual feed slot.
• Remove each page or envelope immediately after printing. Letting pages or envelopes become stacked may cause the paper to jam or curl.
1
19
Printing Methods
2-sided printing
The supplied printer drivers all enable 2-sided printing. (Windows to choose the settings, see the
Help
text in the printer driver.
®
Users) For more information about how
1
1
Guidelines for printing on both sides of the paper
If the paper is thin, it may wrinkle.
If paper is curled, straighten it and put it back in the paper tray. If the paper continues to curl, replace the paper.
If the paper is not feeding correctly, it may be curled. Remove the paper and straighten it. If the paper continues to curl, replace the paper.
When you use the manual 2-sided function, it is possible that there may be paper jams or poor print quality.
on page 163. If you have a print quality problem, see
NOTE
Make sure that the paper tray is completely inserted in the machine.
1
20
Printing Methods
Automatic 2-sided printing
If you are using the Macintosh Printer Driver, see
Automatic 2-sided printing with the Windows
®
printer driver
a
Choose the following settings from each menu of the printer driver.
Paper Size
A4
Media Type
Plain Paper
Paper Source
Recycled Paper
Tray1
2-sided / Booklet
Manual
Thin Paper
2-sided
2-sided Type
in
2-sided Settings
There are four options for each orientation (see
Binding Offset
in
2-sided Settings
Specify the offset for binding (see
NOTE
• Do not use bond paper.
• The name of options in the drop-down lists may vary depending on your operating system and its version.
For any other settings, see
b
Send the print data to the machine. The machine will print on both sides of the paper automatically.
1
1
1
21
Printing Methods
Automatic 2-sided printing with the BR-Script printer driver for Windows
®
a
Choose the following settings from each menu of the printer driver.
Paper Size
A4
Media Type
Plain Paper
Paper Source
Recycled Paper Thin Paper
Tray1 Manual Feed
Print on Both Sides
Flip on Short Edge
Page Order
Flip on Long Edge
Front to Back Back to Front
NOTE
• Do not use bond paper.
• The name of options in the drop-down lists may vary depending on your operating system and its version.
For any other settings, see
b
Send the print data to the machine. The machine will print on both sides of the paper automatically.
1
1
22
Printing Methods
Manual 2-sided printing
The BR-Script printer driver for Windows
®
does not support manual 2-sided printing.
If you are using the Macintosh Printer Driver, see
Manual 2-sided printing with the Windows
®
printer driver
a
Choose the following settings from each drop-down list of the printer driver.
Paper Size
You can use all the paper sizes specified for the tray you are using.
Media Type
You can use all the media types that are specified for the tray you are using, except envelopes and labels, which have only one print side.
Paper Source
1
Tray1
2-sided / Booklet
Manual
1
1
2-sided (Manual)
2-sided Type
in
2-sided Settings
There are four options for each orientation (see
Binding Offset
in
2-sided Settings
Specify the offset for binding (see
For any other settings, see
b
Send the print data to the machine. The machine will print all the even-numbered pages on one side of the paper first. Then, the Windows
®
driver instructs you (with a pop-up message) to reinsert the paper to print the odd-numbered pages.
NOTE
Before reinserting the paper, straighten it well, or you may get a paper jam. Very thin or thick paper is not recommended.
23
2
Driver and Software
2
Printer driver
A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL).
The printer drivers for the supported versions of Windows
®
and Macintosh are on the CD-ROM we have supplied or on the Brother Solutions Center website at http://solutions.brother.com/. Install the drivers by following the steps in the Quick Setup Guide. The latest printer drivers can be downloaded from the Brother
Solutions Center website at:
http://solutions.brother.com/
1
For Windows
®
Windows
®
printer driver (the recommended printer driver for this product)
BR-Script printer driver (PostScript
®
3™ language emulation, for HL-3170CDW)
Install the driver using the Custom Install from the CD-ROM.
2
2
1
For Macintosh
Macintosh printer driver (the recommended printer driver for this product)
BR-Script printer driver (PostScript
®
3™ language emulation, for HL-3170CDW)
For the installation instruction of the driver, visit us at http://solutions.brother.com/.
2
2
2
1
For Linux
LPR printer driver
CUPS printer driver
For more information and to download the printer driver for Linux please visit your model page at http://solutions.brother.com/ or use the link on the CD-ROM we have supplied.
Depending on Linux distributions, the driver may not be available or it may be released after the initial release of your model.
2
24
Driver and Software
Printing a document
When the machine receives data from your computer, it begins printing by picking up paper from the paper
tray or manual feed slot. The manual feed slot can feed many types of paper and envelopes (see
Paper capacity of the paper trays
a
From your application, choose the Print command.
If any other printer drivers are installed on your computer, choose
Brother HL-XXXX series
(where
XXXX is your model name) as your printer driver from the Print or Print Settings menu in your software application, and then click
OK
or
to begin printing.
b
Your computer sends the data to the machine. The
Data
LED will blink and the LCD will show
Printing
.
c
When the machine finishes printing all the data, the
Data
LED finishes blinking.
NOTE
• Select the paper size and orientation in your application software.
• If your application software does not support your custom paper size, choose the next largest paper size.
• Then adjust the print area by changing the right and left margins in your application software.
2
2
25
Driver and Software
Printer driver settings
You can change the following printer settings when you print from your computer:
Windows
®
printer driver
BR-Script printer driver for
Windows
®
(HL-3170CDW only)
Macintosh Printer
Driver
BR-Script printer driver for
Macintosh
(HL-3170CDW only)
Paper Size
Orientation
Copies
Media Type
Print Quality
Colour/Mono
Multiple Page
2–sided
Paper Source
Scaling
Reverse Print
Use Watermark
Header-Footer Print
Toner Save Mode
Secure Print
Administrator
User Authentication
Colour Calibration
Use Reprint
Sleep Time
Improve Print Output
Skip Blank Page
Print Text in Black
Print Profile
1
2
Manual 2-sided printing is not available with the BR-Script printer driver for Windows
®
.
Booklet is not available with the Macintosh printer driver and the BR-Script printer driver for Macintosh.
2
2
26
Driver and Software
Windows
®
Accessing the printer driver settings
a
(For Windows
®
XP and Windows Server
®
2003)
Click
Start
, and then
Printers and Faxes
.
(For Windows Vista
®
and Windows Server
®
2008)
Click the (
Start
) button,
Control Panel
,
Hardware and Sound
, and then
Printers
.
(For Windows
®
7 and Windows Server
®
2008R2)
Click the (
Start
) button, and then click
Devices and Printers
.
b
Right-click the
Brother HL-XXXX series
icon (where XXXX is your model name) and select
Printer properties
(
Properties
), and
Brother HL-XXXX series
if necessary. The printer properties dialog box appears.
c
Choose the
General
tab and then click
Preferences...
(
Printing Preferences...
). To configure the tray settings, click the
Device Settings
tab.
2
2
2
27
Driver and Software
Features in the Windows
®
printer driver
For more information, see the
Help
text in the printer driver.
NOTE
• The screens in this section are from Windows
® operating system.
7. The screens on your PC will vary depending on your
• To access the printer driver settings, see
Accessing the printer driver settings
2
Basic tab
Change the Page Layout settings by clicking the illustration on the left side of the
Basic
tab.
2
2
1
4
2
3
5 a
Choose the
Paper Size
,
Orientation
,
Copies
,
Media Type
,
Print Quality
,
Colour / Mono
and
Document Type
(1).
b
Choose
Multiple Page
and
2-sided / Booklet
(2).
c
Choose the
Paper Source
(3).
d
Review the displayed list of settings (4).
e
Click
OK
to confirm the settings.
To return to the default settings, click
Default
, then
OK
.
NOTE
If you want to preview your document before printing, select the
Print Preview
check box (5).
28
Driver and Software
Paper Size
From the drop-down box choose the Paper Size you are using.
Orientation
Orientation selects the position of how your document will be printed (
Portrait
or
Landscape
).
Portrait (Vertical) Landscape (Horizontal)
2
2
2
Copies
The copies selection sets the number of copies that will be printed.
Collate
With the Collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected. If the Collate check box is not selected, then each page will be printed for all the copies selected before the next page of the document is printed.
2
Collate selected Collate deselected
Media Type
You can use the following types of media in your machine. For the best print quality, select the type of media that matches the paper you are using.
Plain Paper
Thin Paper
Thick Paper
Thicker Paper
Bond Paper
Envelopes
Env. Thick
Env. Thin
Recycled Paper
Label
Glossy Paper
2
29
Driver and Software
NOTE
• When using ordinary plain paper 60 to 105 gsm choose
Plain Paper
. When using heavier weight paper or rough paper choose
Thick Paper
or
Thicker Paper
. For bond paper, choose
Bond Paper
.
• When you are using envelopes, choose
Envelopes
. If the toner is not fixed to the envelope correctly when
Envelopes
has been selected, choose
Env. Thick
. If the envelope is crumpled when
Envelopes
has been selected, choose
Env. Thin
Paper capacity of the paper trays
Print Quality
Choose one of the following print quality settings.
Normal (600 x 600 dpi)
600 × 600 dpi. Recommended for ordinary printing. Good print quality with reasonable print speeds.
Fine (2400 dpi class)
2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs. Since the print data is much larger than in Normal mode, processing time / data transfer time and print time will be longer.
2
NOTE
The print speed will change depending on the print quality setting you choose. Higher print quality takes longer to print, while lower print quality takes less time to print.
Colour / Mono
Choose the appropriate Colour/Mono setting:
Auto
The machine checks the content of your documents for colour. If colour is detected, it prints in colour. If no colour content is detected, it prints in monochrome. The total print speed may become slower.
Colour
When your document contains colour and you want to print it in colour, select this mode.
Mono
Select this mode if your document has only black and greyscale text and/or objects. If your document contains colour, selecting Mono mode prints your document in 256 levels of grey.
2
NOTE
• Sometimes a document can contain colour information even if it appears to be monochrome (for example, grey areas can actually be made from a combination of colours).
• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour document, the print job cannot be completed. You can start the print job again in Mono mode, as long as black toner is available.
2
30
Driver and Software
Document Type
Use
Document Type
to automatically select the optimal settings for printing the relevant type of data.
Document (Standard)
Use this mode for printing a combination of graphics and text.
Photo / Image
Use this mode for printing photos or images.
Document (Mixed)
Use this mode for printing combinations of graphics/text and photos/images.
NOTE
This mode takes longer to print the data.
Manual
Choosing
Manual
allows you to select the settings manually by clicking the
Settings
button.
Settings dialog box
To change the following settings, click
Settings...
in the
Basic
tab.
Colour Mode
The following options are available in colour Matching mode:
•
Normal
This is the default colour mode.
•
Vivid
The colour of all elements are adjusted to become a more vivid colour.
•
Auto
The printer driver selects the
Colour Mode
type.
NOTE
Using this mode may take longer to print the data.
•
None
Import...
To adjust the print configuration of a particular image, click
Settings
. When you have finished adjusting the image parameters, such as brightness and contrast, import those settings as a print configuration file.
Use the
Export...
function to create a print configuration file from the current settings.
Export...
To adjust the print configuration of a particular image, click
Settings
. When you have finished adjusting the image parameters, such as brightness and contrast, export those settings as a print configuration file.
Use the
Import...
function to load a previously exported configuration file.
2
2
2
31
Driver and Software
Improve Grey Colour
You can improve the image quality of a shaded area.
Enhance Black Printing
If a black graphic does not print correctly, choose this setting.
Improve Thin Line
You can improve the image quality of thin lines.
Improve Pattern Printing
Select this option if printed fills and patterns are different from the patterns and fills you see on your computer.
Multiple Page
The Multiple Page selection can reduce the image size of a page to allow multiple pages to be printed on one sheet of paper or to enlarge the image size for printing one page on multiple sheets of paper.
Page Order
When the N in 1 option is selected, the page order can be selected from the drop-down list.
Border Line
When using the Multiple Page feature to print multiple pages on one sheet, you can choose to have a solid border, dash border or no border around each page on the sheet.
Print cut-out line
When the 1 in NxN pages option is selected, the
Print cut-out line
option can be selected. This option allows you to print a faint cut-out line around the printable area.
2
2
32
Driver and Software
2-sided / Booklet
To print a booklet or do 2-sided printing, use this function.
None
Disable 2-sided printing.
2-sided
/
2-sided (Manual)
To do 2-sided printing, use these options.
•
2-sided
The machine prints on both sides of the paper automatically.
•
2-sided (Manual)
The machine prints all the even numbered pages first. Then the printer driver will stop and show the instructions required to re-insert the paper. When you click
OK
the odd numbered pages will be printed.
When you choose
2-sided
or
2-sided (Manual)
, the
2-sided Settings...
button becomes available to choose. You can set following settings in the
2-sided Settings
dialog box.
•
2-sided Type
There are four types of 2-sided binding directions available for each orientation.
2
2
Portrait
Long Edge (Left) Long Edge (Right) Short Edge (Top) Short Edge (Bottom)
Landscape
Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left)
•
Binding Offset
When you check
Binding Offset
, you can also specify the offset for binding in inches or millimetres.
33
Driver and Software
Booklet
/
Booklet (Manual)
Use this option to print a document in booklet format using 2-sided printing; it will arrange the document according to the correct page number and allow you to fold at the centre of the print output without having to change the order of the page numbers.
•
Booklet
The machine prints on both sides of the paper automatically.
•
Booklet (Manual)
The machine prints all the even numbered sides first. Then the printer driver will stop and show the instructions required to re-install the paper. When you click
OK
the odd numbered sides will be printed.
When you choose
Booklet
or
Booklet (Manual)
, the
2-sided Settings...
button becomes available to choose. You can set the following settings in the
2-sided Settings
dialog box.
•
2-sided Type
There are two types of 2-sided binding directions available for each orientation.
2
Portrait
Left Binding Right Binding
Landscape
Top Binding Bottom Binding
•
Booklet Printing Method
When
Divide into Sets
is selected:
This option allows you to print the whole booklet in smaller individual booklet sets, and it still allows you to fold at the center of the smaller individual booklet sets without having to change the order of the page numbers. You can specify the number of sheets in each smaller booklet can be set, from 1 to 15. This option is helpful for folding a printed booklet that has a large number of pages.
•
Binding Offset
Check
Binding Offset
to specify the offset for binding in inches or millimetres.
Paper Source
You can choose
Auto Select
,
Tray1
or
Manual
and specify separate trays for printing the first page and for printing from the second page onward.
2
34
Driver and Software
Print Preview
Preview a document before it is printed. If you check the
Print Preview
check box the Print Preview Viewer window will open before printing starts.
2
2
1
2
Page List Area
(1)
The Page List Area displays the page numbers for the actual pages that will be printed. If you chose a page in this list, a preview of the print results for the page will be displayed in the Preview Area. If you do not want to print a page, deselect the check box.
Preview Area
(2)
The Preview Area displays a preview of the print results for the pages chosen in the Page List Area.
NOTE
• If the
Booklet
setting was selected in the Printer driver settings, you cannot use the Print Preview function.
• If the
2-sided
setting was selected in the Printer driver settings, you cannot delete pages using the Page
List Area.
35
Driver and Software
Advanced tab
Change the tab settings by clicking the following selections:
Scaling
(1)
Reverse Print
(2)
Use Watermark
(3)
Header-Footer Print
(4)
Toner Save Mode
(5)
Secure Print
(6)
Administrator
(7)
User Authentication
(8)
Other Print Options
(9)
Scaling
You can change the scale of the print image.
Reverse Print
Select
Reverse Print
to rotate the page 180 degrees.
1
2
3
4
5
6
7
8
9
2
2
36
2
2
Driver and Software
Use Watermark
Put a logo or text to your document as a watermark. Choose one of the preset Watermarks, or use a bitmap file that you have created. Check
Use Watermark
, and then click the
Settings...
button.
2
Watermark Settings
2
2
Bring To Front
This option will overlay the selected characters or image onto your printed document.
In Outline Text
Check
In Outline Text
if you only want to print an outline of a text watermark.
Custom Settings
Print one watermark on the first page and another watermark on the following pages.
Edit Watermark
Click the
Add
button to add the watermark settings, and then choose
Use Text
or
Use Bitmap File
in
Watermark Style
.
37
Driver and Software
•
Title
Enter an appropriate title for the watermark.
•
Text
Enter your Watermark Text into the
Text
box, and then choose the
Font
,
Style
,
Size
and
Choose Colour...
.
•
Bitmap
Enter the file name and location of your bitmap image in the
File
box, or click
Browse
to search for the file. The scaling of the bitmap image can be adjusted from 25 - 999%.
•
Position
Use this setting to control the position of the watermark on the page.
2
38
Driver and Software
Header-Footer Print
When this feature is enabled, it will print the date and time on your document from your computer’s system clock and the PC login user name or the text you entered. Click
Settings
to customize.
ID Print
Select
Login User Name
to print your PC login user name. To print a different name, select
Custom
and type a name in the
Custom
text box.
2
Toner Save Mode
Conserve toner use with this feature. When you set
Toner Save Mode
to On, print appears lighter. The default setting is Off.
NOTE
We do not recommend
Toner Save Mode
for printing photo or greyscale images.
Secure Print
Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them.
To send a secured document:
2
a
Click
Settings...
from
Secure Print
and check
Secure Print
.
b
Enter your password and click
OK
.
c
To print a secured document, you must enter your password using the control panel of the machine (see
To delete a secured document:
You must use the control panel of the machine to delete a secured document (see
2
2
39
Driver and Software
Administrator
Administrators have the authority to limit access to functions such as scaling and watermark.
2
2
Password
Type the password in this box.
NOTE
Click
Set Password...
to change the password.
Copies Lock
Locks the Copies selection in the Basic tab to prevent users from printing multiple copies.
Multiple Page & Scaling Lock
Locks the multiple page and scaling settings.
Colour / Mono Lock
Locks the Colour/Mono settings as Mono to prevent colour printing.
Watermark Lock
Locks the settings of the Watermark option to prevent changes being made.
Header-Footer Print Lock
Locks the settings of the Header-Footer Print option to prevent changes being made.
40
Driver and Software
User Authentication
If you are restricted from PC Print by the Secure Function Lock 2.0 feature, you must set your ID and PIN in the
User Authentication Settings
dialog box. Click
Settings
in
User Authentication
and enter your ID and
PIN. If your PC login name is registered to Secure Function Lock 2.0, you can select the
Use PC Login Name
check box instead of entering your ID and PIN.
More information about Secure Function Lock 2.0, see Network User's Guide
2
NOTE
• If you are using the machine on a network, you can click
Check Print Status
to see your ID information, such as the restricted features and the remaining number of pages you are allowed to print. The
Authentication result
dialog box will appear.
• If you are using the machine on a network, you can check the
Show print status before printing
check box to cause the
Authentication result
dialog box to open each time you print.
• If you want to enter your ID and PIN each time you print, select the
Enter ID Name/PIN for each print job
check box.
Other Print Options
2
2
You can set the following in Printer Function:
Colour Calibration
Use Reprint
Sleep Time
Improve Print Output
Skip Blank Page
Print Text in Black
41
Driver and Software
Colour Calibration
The output density of each colour may vary depending on the temperature and humidity of the environment the machine is in. This setting helps you to improve colour density by letting the printer driver use the colour calibration data stored in your machine.
Use Calibration Data
If you select this check box, the printer driver will use the calibration data retrieved from the machine to set colour matching in the printer driver. This will ensure consistent print quality.
Get Device Data Automatically
If you select this check box, the printer driver will use the colour calibration data from your machine.
Start Colour Calibration
If you click this button, your machine will start the colour calibration, and then the printer driver will use the calibration data from your machine.
2
Use Reprint
The machine stores the print jobs sent to it in memory. You can reprint the last job without sending the data again from your computer. For more information about the Reprint function, see
2
NOTE
To prevent other people from printing your data using the Reprint function, deselect the
Use Reprint
check box.
2
42
Driver and Software
Sleep Time
When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. Intelligent Sleep mode adjusts to the most appropriate timeout setting depending on the frequency of your machine use.
While the machine is in Sleep mode, the LCD shows
Sleep
, but the machine can still receive data. Receiving a print job will wake up the machine to start printing.
2
Improve Print Output
This feature allows you to improve a print quality problem.
Reduce Paper Curl
If you choose this setting, the paper curl may be reduced.
If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in
Media Type
to a thin setting.
NOTE
This operation will decrease the temperature of the machine's fusing process.
Improve Toner Fixing
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver setting in
Media Type
to a thick setting.
2
NOTE
This operation will increase the temperature of the machine's fusing process.
2
43
Driver and Software
Skip Blank Page
If
Skip Blank Page
is selected, the printer driver detects blank pages and excludes them from printing.
NOTE
This option does not work when you choose the following options:
•
Use Watermark
•
Header-Footer Print
•
N in 1
and
1 in NxN Pages
in
Multiple Page
•
2-sided (Manual)
,
Booklet
,
Booklet (Manual)
and
2-sided
with
Binding Offset
in
2-sided / Booklet
2
Print Text in Black
This function enables printing all text in Black only.
NOTE
It may not work with certain characters.
2
2
44
Driver and Software
Print Profiles tab
Print Profiles
are editable presets designed to give you quick access to frequently used printing configurations.
2
2
5
1
4
2
3
Print profile list box
(1)
Delete Profile
(2)
Always show Print Profiles tab first
(3)
Add Profile
(4)
Current print profile view
(5) a
Choose your profile from the print profile list box.
b
To display the
Print Profiles
tab at the front of the window every time you print, select
Always show Print Profiles tab first
.
c
Click
OK
to apply your chosen profile.
Add Profile
Click the
Add Profile
button to display the
Add Profile
dialog box. Add up to 20 new profiles with your preferred settings.
a
Enter the desired title in
Name
.
b
Choose an icon you want to use from the Icon list, then click
OK
.
c
The settings shown on the left side of the printer driver window will be saved.
2
45
Driver and Software
Delete Profile
Click the
Delete Profile
button to display the
Delete Profile
dialog box. You can delete any of the profiles you have added.
2
a
Choose your profile from the print profile list box.
b
Click
Delete
.
c
The selected profile will be deleted.
2
46
Driver and Software
Device Settings tab
NOTE
To access the
Device Settings
Accessing the printer driver settings
The printer driver detects and displays the machine's serial number and paper size setting for the paper tray when you click the
Auto Detect
button.
2
2
1
2
3
Serial No.
(1)
By clicking
Auto Detect
(2), the printer driver will probe the machine and display its serial number. If it fails to receive the information, the screen will display “---------------”.
Paper Source Setting
(3)
Click the
Auto Detect
(2) button to detect and display the machine's serial number and paper size setting for the paper trays.
NOTE
The
Auto Detect
(2) function is not available under the following machine conditions:
• The machine is turned off.
• The machine is in an error state.
• The machine is connected to the print server using a USB cable in a shared network environment.
• The cable is not connected to the machine correctly.
47
Driver and Software
Support
Click
Support...
in the
Printing Preferences
dialog box.
2
2
1
2
3
4
5
6
Brother Solutions Center
(1)
The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your
Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your machine.
48
Driver and Software
Original Supplies Website
(2)
You can visit our website for Brother supplies by clicking this button.
Brother CreativeCenter
(3)
You can visit our website for free and easy online solutions for business and home users by clicking this button.
Print Settings
(4)
This button will print the pages that show how the internal settings of the machine have been configured.
Check Setting...
(5)
You can check the printer driver settings.
About...
(6)
This button will list the printer driver files and version information.
2
49
Driver and Software
Features in the BR-Script3 printer driver (PostScript
®
3™ language emulation)
2
NOTE
The screens in this section are from Windows
® operating system.
7. The screens on your PC may vary depending on your
Printing Preferences
NOTE
You can access the
Printing Preferences
dialog box by clicking
Preferences...
in the
General
tab of the
Brother HL-XXXX BR-Script3 Properties
dialog box.
Layout
tab
You can change the layout by choosing the settings for
Orientation
,
Print on Both Sides
(2-sided),
Page Order
and
Pages Per Sheet
.
2
2
•
Orientation
Orientation selects the position of your document on the printed page.
(
Portrait
,
Landscape
or
Rotated Landscape
)
•
Print on Both Sides
To do 2-sided printing, choose
Flip on Short Edge
or
Flip on Long Edge
.
•
Page Order
Specifies the order in which the pages of your document will be printed.
Front to Back
prints the document so that page 1 is on top of the stack.
Back to Front
prints the document so that page 1 is on the bottom of the stack.
50
Driver and Software
•
Pages Per Sheet
The
Pages Per Sheet
selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Choose
Booklet
to print a document in the booklet style.
•
Draw Borders
To add a border, use this function.
Paper/Quality
tab
Choose the
Paper Source
.
2
•
Paper Source
Choose
Automatically Select
,
Tray1
or
Manual Feed
.
Automatically Select
This setting will pull paper from any paper source that has a paper size defined in the printer driver that matches your document.
Tray1
This setting will pull paper from Tray 1.
Manual Feed
This setting will pull paper from the manual feed slot. The paper size in the manual feed slot should match the size defined in the printer driver.
51
Driver and Software
Secure Print
tab
Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them.
To send a secured document: a
Check
Secure Print
.
b
Enter your password and click
OK
.
c
To print the secured document, you must enter your password using the control panel of the machine
To delete a secured document:
You must use the control panel of the machine to delete a secured document (see
2
52
Driver and Software
Advanced options
Access the
Advanced options
by clicking the
Advanced...
button on the
Layout
tab or
Paper/Quality
tab.
2
2
1
2 a
Choose the
Paper Size
and
Copy Count
(1).
Paper Size
From the drop-down box choose the Paper Size you are using.
Copy Count
The copy selection sets the number of copies that will be printed.
b
Set the
Image Colour Management
,
Scaling
and
TrueType Font
settings (2).
Image Colour Management
Specifies how to print your colour graphics.
• If you don’t want to enable
Image Color Management
, click
ICM Disabled
.
• If you want the calculations for colour matching to be performed on the host computer before it sends the document to the machine, click
ICM Handled by Host System
.
• If you want the calculations for colour matching to be performed on your machine, click
ICM Handled by Printer using printer calibration
.
Scaling
Specifies whether to reduce or enlarge documents, and by what percentage.
TrueType Font
Specifies the TrueType font options. Click
Substitute with Device Font
(the default) to use equivalent printer fonts for printing documents that contain TrueType fonts. This will permit faster printing; however, you might lose special characters not supported by the printer font. Click
Download as Softfont
to download TrueType fonts for printing instead of using printer fonts.
53
Driver and Software c
Change settings by choosing a setting in the
Printer Features
list (3):
3
Print Quality
Choose one of the following print quality settings.
•
Normal (600 x 600 dpi)
600 dpi class. Recommended for ordinary printing. Good print quality with good print speed.
•
Fine (2400 dpi class)
2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.
Since the print data is much larger than in Normal mode, processing time, data transfer time, and print time will be longer.
Media Type
You can use the following types of media in your machine. For the best print quality, select the type of media you are using.
•
Plain Paper
•
Thin Paper
•
Thick Paper
•
Thicker Paper
•
Bond Paper
•
Envelopes
•
Env. Thick
•
Env. Thin
•
Recycled Paper
•
Label
•
Glossy Paper
54
2
Driver and Software
Toner Save Mode
Conserve toner use with this feature. When you set
Toner Save Mode
to
On
, print appears lighter.
The default setting is
Off
.
NOTE
We do not recommend
Toner Save Mode
for printing Photo or greyscale images.
Sleep Time [Min.]
When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. Intelligent
Sleep mode adjusts to the most appropriate timeout setting depending on the frequency of your machine use.
While the machine is in Sleep mode, the LCD shows
Sleep
, but the machine can still receive data.
Receiving a print job will wake up the machine to start printing.
Colour / Mono
Choose the colour mode:
•
Auto
The machine checks the content of your documents for colour. If colour is detected, it prints in colour. If no colour content is detected, it prints in monochrome. The total print speed may become slower.
•
Colour
The device will print all pages in full colour mode.
•
Mono
Selecting Mono mode prints your documents in greyscale.
NOTE
• Sometimes a document can contain colour information even if it appears to be monochrome (for example, grey areas can actually be made from a combination of colours).
• If either the Cyan, Magenta or Yellow toner reaches the end of its life while printing a colour document, the print job cannot be completed. You can choose to start the print job again in Mono mode, as long as black toner is available.
Colour Mode
The following options are available in Colour Matching mode:
•
Normal
This is the Default colour mode.
•
Vivid
The colour of all elements are adjusted to become a more vivid colour.
•
None
2
55
Driver and Software
Improve Grey Colour
You can improve the image of a shaded area.
Enhance Black Printing
If a black graphic does not print correctly, choose this setting.
Halftone Screen Lock
Stops other applications from modifying the Halftone settings. The default setting is
On
.
High Quality Image Printing
You can get high quality image printing. If you set
High Quality Image Printing
to
On
, the print speed will be slower.
Improve Print Output
This feature allows you to improve a print quality problem.
•
Reduce Paper Curl
If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in
Media Type
to a thin setting.
NOTE
This operation will decrease the temperature of the machine's fusing process.
•
Improve Toner Fixing
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver setting in
Media Type
to a thick setting.
NOTE
This operation will increase the temperature of the machine's fusing process.
2
56
Driver and Software
Ports tab
To change the port where your machine is connected or the path to the network machine you are using, choose or add the port you want to use.
2
2
57
Driver and Software
Uninstalling the printer driver
Uninstall the printer driver that you have installed with the following steps.
NOTE
•
UnInstall
is not available if you originally installed the printer driver from the Windows
Add a printer
function.
• After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall.
a
Click the
Start
button, point to
All Programs
,
Brother
, and then to your machine name.
b
Click
UnInstall
.
c
Follow the instructions on the screen.
2
2
58
Driver and Software
Status Monitor
The
Status Monitor
utility is a configurable software tool for monitoring the status of one or more devices; it allows you to get immediate notification of error messages such as paper empty, paper jam or toner replacement required.
2
2
Check the device status at any time by double-clicking the icon in the tasktray or by choosing
Status Monitor
located in
Start
/
All Programs
/
Brother
/
HL-XXXX
on your computer.
(Windows
®
7 / Windows
®
8)
If you have selected the
Enable Status Monitor on startup
check box during installation, you will find the
button or
Status Monitor
icon on the taskbar.
To show the
Status Monitor
icon on your taskbar, click the button. The
Status Monitor
icon will appear in the small window. Then drag the icon to the taskbar.
Click the Troubleshooting button to access the troubleshooting website.
If the toner level is low or there is a problem with the toner cartridge, the following icons will appear.
The toner level is low.
The toner cartridge is empty.
NOTE
• For more information about using the Status Monitor software, right-click the
Status Monitor
icon and choose
Help
.
• The automatic software update feature is active when the status monitor feature is active.
59
Driver and Software
Monitoring the machine’s status
Once you start up your computer, the Brother Status Monitor icon appears on the tasktray.
A green icon indicates the normal stand-by condition.
A yellow icon indicates a warning.
A red icon indicates an error has occurred.
A grey icon indicates the offline condition.
The
Status Monitor
can be displayed in the tasktray or on the desktop of your computer.
Popup on Error
Popup on Error
lets you know if there is a problem with a device that your computer is monitoring. The default setting is On.
To turn off
Popup on Error
, right-click the
Brother Status Monitor
icon or window and deselect the
Popup on Error
check box.
NOTE
Even if
Popup on Error
is turned off, you can check the machine’s status at any time by displaying the
Status Monitor.
2
2
2
60
Driver and Software
Macintosh
2
Features in the printer driver (Macintosh)
This machine supports Mac OS X v10.6.8, 10.7.x, 10.8.x.
NOTE
The screens in this section are from OS X v10.7.x. The screens on your Macintosh will vary depending on your operating system version.
2
Choosing page setup options
Select the
Paper Size
,
Orientation
and
Scale
.
a
From an application such as TextEdit, click
File
, then
Page Setup
. Make sure
Brother HL-XXXX
(where
XXXX is your model name.) is chosen in the
Format For
pop-up menu. Select change the settings for
Paper Size
,
Orientation
and
Scale
, then click
OK
.
2
2
61
Driver and Software b
From an application such as TextEdit, click
File
, then
to start printing.
(For Mac OS X v10.6.8)
For more page setup options, click the disclosure triangle beside the Printer pop-up menu.
2
NOTE
Save the current settings as a preset by choosing
Save As
from the
Presets
drop-down list.
62
Driver and Software
(For OS X v10.7.x and 10.8.x)
For more page setup options, click the
Show Details
button.
NOTE
Save the current settings as a preset by choosing
Save Current Settings as Preset...
from the
Presets
drop-down list.
2
63
Driver and Software
Choosing printing options
To control special printing features, choose
Print Settings
from the Print dialog box. For the details of available options, see the following descriptions of each option.
2
2
Cover Page
You can choose the following cover page settings:
2
Print Cover Page
To add a cover page to your document, use this function.
Cover Page Type
Choose a template for the cover page.
Billing Info
To add the billing information to the cover page, enter text in the
Billing Info
text box.
64
Driver and Software
Layout
Pages per Sheet
The
Pages per Sheet
selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper.
Layout Direction
When you specify the pages per sheet, you can also specify the direction of the layout.
Border
To add a border, use this function.
Two-Sided
Reverse page orientation
Select
Reverse page orientation
to rotate the page 180 degrees.
Flip horizontally
Select
Flip horizontally
to print the page as a reflection flipped left-to-right.
2
2
65
Driver and Software
Secure Print
Secure Print
:
Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them.
To send a secured document: a
Select
Secure Print
.
b
Enter your password, user name and job name and then click
.
c
To print a secured document, you must enter your password using the control panel of the machine
To delete a secured document, you must use the control panel of the machine to delete it (see
2
2
66
Driver and Software
Print Settings
Choose your settings in the
Print Settings
list:
Media Type
Select one of the following media types:
•
Plain Paper
•
Thin Paper
•
Thick Paper
•
Thicker Paper
•
Bond Paper
•
Envelopes
•
Env. Thick
•
Env. Thin
•
Recycled Paper
•
Label
•
Glossy Paper
Print Quality
Choose one of the following print quality settings:
•
Normal
600 dpi class. Recommended for ordinary printing. Good print quality with good print speed.
•
Fine
2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.
Since the print data is much larger than in Normal mode, processing time, data transfer time, and printing time will be longer.
67
2
2
Driver and Software
NOTE
The print speed will change depending on the print quality setting you choose. Higher print quality takes longer to print, while lower print quality takes less time to print.
Color / Mono
Choose the appropriate Colour/Mono setting:
•
Auto
The machine checks the content of your documents for colour. If colour is detected, it prints in colour.
If no colour content is detected, it prints in monochrome. The total print speed may become slower.
•
Color
When your document contains colour and you want to print it in colour, select this mode.
•
Mono
Select this mode if your document has only black and greyscale text and/or objects. Mono mode makes the print processing speed faster than colour mode. If your document contains colour, selecting Mono mode prints your document in 256 levels of grey.
NOTE
• Sometimes a document can contain colour information even if it appears to be monochrome (for example, grey areas can actually be made from a combination of colours).
• If either the Cyan, Magenta or Yellow toner cartridge reaches the end of its life while printing a colour document, the print job cannot be completed. You can choose to start the print job again in Mono mode, as long as black toner is available.
Paper Source
Choose
Auto Select
,
Tray1
or
Manual
.
2
68
Driver and Software
Advanced
print settings
When you click the triangle mark ( c
) beside
Advanced
, the advanced print settings appear.
2
Toner Save Mode
Conserve toner use with this feature. When you set
Toner Save Mode
to On, print appears lighter. The default setting is Off.
NOTE
We do not recommend
Toner Save Mode
for printing Photo or greyscale images.
69
Driver and Software
Improve Print Output
This feature allows you to improve a print quality problem.
•
Reduce Paper Curl
If you choose this setting, the paper curl may be reduced.
If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in
Media Type
to a thin setting.
NOTE
This operation will decrease the temperature of the machine's fusing process.
•
Improve Toner Fixing
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver setting in
Media Type
to a thick setting.
NOTE
This operation will increase the temperature of the machine's fusing process.
Sleep Time
When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off. If you choose
Printer Default
, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. To change the Sleep Time, choose
Manual
and then enter the time in the text box on the driver.
While the machine is in Sleep mode, the LCD shows
Sleep
, but the machine can still receive data.
Receiving a print job will wake up the machine to start printing.
Other Print Options
•
Skip Blank Page
If
Skip Blank Page
is selected, the printer driver detects blank pages and excludes them from printing.
Color Settings
Color Mode
The following options are available in Color Matching mode:
•
Normal
This is the Default colour mode.
•
Vivid
The colour of all elements are adjusted to become a more vivid colour.
•
None
Improve Gray Color
You can improve the image of a shaded area.
Enhance Black Printing
If a black graphic does not print correctly, choose this setting.
2
2
70
Driver and Software
2-sided Printing
Automatic 2–sided Printing
Select
Layout
.
Choose
Long-Edge binding
or
Short-Edge binding
in
Two-Sided
.
2
2
Manual 2–sided Printing
Select
Paper Handling
.
• Choose
Even Only
and
. Reload the printed paper into the tray (blank side face down in Tray 1 or
Manual Feed Slot). Choose
Odd Only
and
.
71
Driver and Software
Features in the BR-Script3 printer driver (PostScript
®
3™ language emulation)
2
This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of the BR-Script3 printer driver, see
Features in the printer driver (Macintosh)
Page Setup
,
Cover Page
,
Paper Source
and
Layout
.
Choosing printing options
To control special print features, choose
Printer Features
from the Print dialog box.
2
2
72
Driver and Software
Printer Features
Feature Sets: General 1
Print Quality
Select one of the following resolutions from the
Print Quality
drop-down list.
•
Normal
600 × 600 dpi. Recommended for ordinary printing. Good print quality with reasonable print speeds.
•
Fine
2400 dpi class. The finest print mode. Use this mode to print precise images such as photographs.
Since the print data is much larger than in Normal mode, processing time / data transfer time and print time will be longer.
Media Type
Select the media type that matches the type of paper you loaded in the machine.
•
Plain Paper
•
Thin Paper
•
Thick Paper
•
Thicker Paper
•
Bond Paper
•
Envelopes
•
Env. Thick
•
Env. Thin
•
Recycled Paper
•
Label
•
Glossy Paper
73
2
2
Driver and Software
Toner Save Mode
You can conserve toner using this feature. When you check
Toner Save Mode
, your print appears lighter.
The default setting is Off.
NOTE
We do not recommend
Toner Save Mode
for printing Photo or greyscale images.
Sleep Time [Min.]
When the machine does not receive data for a certain period of time, it enters Sleep mode. In Sleep mode, the machine acts as though it were turned off. If you choose
Printer Default
, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. To change the Sleep Time, choose
2
,
10
or
30
.
While the machine is in Sleep mode, the LCD shows
Sleep
, but the machine can still receive data.
Receiving a print job will wake up the machine to start printing.
Color / Mono
Choose the appropriate colour mode:
•
Auto
The machine checks the content of your documents for colour. If colour is detected, it prints in colour.
If no colour content is detected, it prints in monochrome. The total print speed may become slower.
•
Color
The device will print all pages in full colour mode.
•
Mono
Selecting Mono mode prints your documents in greyscale.
NOTE
• Sometimes a document can contain colour information even if it appears to be monochrome (for example, grey areas can actually be made from a combination of colours).
• If either the Cyan, Magenta or Yellow toner cartridge reaches the end of its life while printing a colour document, the print job cannot be completed. You can choose to start the print job again in Mono mode, as long as black toner is available.
Color Mode
The following options are available in Colour Matching mode:
•
Normal
This is the Default colour mode.
•
Vivid
The colour of all elements are adjusted to become a more vivid colour.
•
None
2
74
Driver and Software
Feature Sets: General 2
Improve Gray Colour
You can improve the image of a shaded area.
Enhance Black Printing
If a black graphic does not print correctly, choose this setting.
Halftone Screen Lock
Stops other applications from modifying the Halftone settings. The Default setting is
On
.
High Quality Image Printing
You can increase the quality of the printed image. If you set
High Quality Image Printing
to
On
, the print speed will be slower.
Improve Print Output
This feature allows you to improve a print quality problem.
•
Reduce Paper Curl
If you choose this setting, the paper curl may be reduced.
If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in
Media Type
to a thin setting.
NOTE
This operation will decrease the temperature of the machine's fusing process.
•
Improve Toner Fixing
If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver setting in
Media Type
to a thick setting.
NOTE
This operation will increase the temperature of the machine's fusing process.
75
2
Driver and Software
Secure Print
Secure documents are documents that are password protected when they are sent to the machine. Only the people who know the password will be able to print them. Since the documents are secured at the machine, you must enter the password using the control panel of the machine to print them.
2
2
To create a secure print job, select
Secure Print
and select the
Secure Print
check box. Enter a password in the
Password
text box and click
.
(For more information about Secure Print, See
76
Driver and Software
Removing the printer driver
a
Log in as an ‘Administrator’.
b
From the Apple menu, choose
System Preferences
. Click
Print & Fax
or
, then choose the printer you want to remove and remove it by clicking the
-
button.
1 c
Click
Delete Printer
.
Print & Scan
for OS X v10.7.x and 10.8.x users
2
2
77
Driver and Software
Status Monitor
The
Status Monitor
utility is a configurable software tool for monitoring the status of the machine; it lets you see error messages such as paper empty or paper jam at pre-set update intervals and access the Web Based
Management utility. Check the device status by launching Brother Status Monitor following these steps:
For Mac OS X v10.6.8
a
Run
System Preferences
, select
Print & Fax
, then choose the machine.
b
Click
Options & Supplies...
. Select the
Utility
tab, and then click
Open Printer Utility
. The Status
Monitor will start up.
For OS X v10.7.x and 10.8.x
a
Run
System Preferences
, select
Print & Scan
, then choose the machine.
b
Click
Options & Supplies...
. Select the
Utility
tab, and then click
Open Printer Utility
. The Status
Monitor will start up.
2
Updating the machine’s status
2
2
If you want the latest machine status while the
Status Monitor
window is open, click the Refresh icon.
If the toner level is low or there is a problem with the toner cartridge, the following icons will appear.
The toner level is low.
The toner cartridge is empty.
You can set the interval at which the software will update the machine status information. Go to the menu bar,
Brother Status Monitor
and choose
Preferences
.
78
Driver and Software
Hiding or showing the window
After starting the
Status Monitor
, you can hide or show the window. To hide the window, go to the menu bar,
Brother Status Monitor
and choose
Hide Status Monitor
. To show the window, click the
Brother Status Monitor
icon in the dock.
2
2
Quitting the window
Click
Brother Status Monitor
in the menu bar and then choose
Quit Status Monitor
from the pop-up menu.
2
Web Based Management (Network Connection only)
Access the Web Based Management System by clicking the machine icon on the
Status Monitor
screen. A standard Web Browser can be used to manage your machine using HTTP (Hyper Text Transfer Protocol).
For information about the Web Based Management System, see Network User's Guide:
Web Based
Management
2
79
Driver and Software
Software
Software for networks
For information about network utility software, see Network User's Guide:
Network features
2
2
2
80
3
General Information
3
Control panel
This machine has one Liquid Crystal Display (LCD), eight keys and two Light Emitting Diodes (LEDs) on the control panel. The LCD is a 16 character single-line display.
3
Control panel overview
The illustration is based on HL-3170CDW.
3
3
1
2
3
4
5
6
7
8
1 LCD
Displays messages to help you set up and use your machine.
A four level indicator shows the wireless signal strength if you are using a wireless connection.
0 Max
2 Power On/Off
You can turn the machine on and off.
Press and hold down to turn the machine on.
Press and hold down to turn the machine off. The screen will show
Shutting Down
and will stay on for a few seconds before going off.
81
General Information
3 Menu Keys:
a or b
(
+
or
-
)
Press to scroll through the menus and options.
Press to enter numbers and increase the number. You can enter numbers in two ways. Press a or b
to move up or down one number at a time, or hold down a or b
to move faster. When you see the number you want, press
OK
.
OK
Lets you store your settings in the machine. After changing a setting, the machine returns to the previous menu level.
Back
Go back one level in the menu structure.
Lets you choose the previous digit while setting numbers.
4 Secure
You can print data saved in the memory when you enter your four-digit password. (For more information, see
5 Go
You can clear some error messages by pressing
Go
. To clear all other errors follow the control panel instructions or see
Error and maintenance messages
Pause and continue printing.
Lets you print any data remaining in the machine's memory.
Lets you choose the displayed option in the last menu level. After a setting is changed, the machine returns to Ready mode.
Switch to Reprint mode by pressing this key and holding it down for about 4 seconds. (For details, see
6 Cancel
Lets you cancel the current setting.
Cancels a programmed print job and clears it from the machine’s memory. To cancel multiple print jobs, hold down this key until the LCD shows
Cancel All Jobs
.
7 Error LED
Blinks in orange when the LCD displays an error or an important status message. (For details, see
8 Data LED
The LED will blink depending on the machine status. (For details, see
3
82
General Information
LED indications
The LEDs are lights that show the machine's status.
Data LED (Green)
LED indication
On
Blinking
Off
Error LED (Orange)
Meaning
Data is in the machine's memory.
The machine is receiving or processing data.
There is no remaining data in the memory.
LED indication
Blinking
Off
Meaning
There is a problem with the machine.
There is no problem with the machine.
Machine status messages
The following table shows the machine's status messages during normal operation:
Machine Status Message
Cooling Down
Cancel Printing
Cancel All Jobs
Calibrate
Ignore Data
Pause
Meaning
The machine is cooling down.
The machine is canceling the job.
Please Wait
Printing
Ready
Sleep
Deep Sleep
Registration
The machine is calibrating the colour density.
The machine is ignoring data processed using the PS driver.
The machine has suspended its operations. Press
Go
to start the machine again.
The machine is warming up.
The machine is carrying out the calibration process.
The machine is printing.
The machine is ready to print.
In Sleep mode (power save mode) the machine acts as though it were turned off, but the machine can still receive data. Receiving a print job will wake up the machine to start printing.
In Deep Sleep mode (reducing more power consumption than Sleep mode), the machine acts as though it were turned off. If the machine does not receive data for a certain length of time while it is in Sleep mode, it enters Deep Sleep mode. The machine will wake up when the machine receives a print job.
The machine is adjusting the print position.
3
3
3
3
3
83
General Information
Menu table
3
How to access the menu mode
a
Press any of the Menu keys ( a
, b
,
OK
or
Back
) to take the machine offline.
b
Scroll through each menu level by pressing a
or b
for the direction you want.
c
Press
OK
when the option you want appears on the LCD. The LCD will then show the next menu level.
d
Press a
or b
to scroll to your next menu selection.
e
Press
OK
or
Go
.
When you have finished setting an option, the LCD will show
Accepted
.
3
3
Menu table
There are seven menus. For more information about the selections available in each menu, see the following tables.
If no control panel operations are performed for 30 seconds, the LCD returns to Ready mode.
3
NOTE
The control panel LCD names are as follows:
• Standard paper tray:
Tray1
• Manual feed slot:
Manual Feed
84
General Information
Machine Info.
Submenu 1 Submenu 2
Print Settings
-
Print NetSetting
-
Print WLANReport
-
(HL-3170CDW)
Test Print
Demo Print
Drum Dot Print
-
-
-
Print Font HP LaserJet
(HL-3170CDW)
BR-Script 3
-
Serial No.
-
Version
-
Main Version
-
-
-
-
-
-
-
Menu
Selections
-
Page Count
Sub1 Version
-
RAM Size
Total
-
-
Image Count
Color
Monochrome
Black(BK)
-
-
-
Options
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Cyan(C)
Magenta(M)
-
-
-
-
-
-
Yellow(Y)
Drum Count Black(BK)
Cyan(C)
Magenta(M)
-
-
-
-
-
-
Yellow(Y)
-
The factory settings are shown in Bold with an asterisk.
Descriptions
Prints the Printer Settings page.
Prints the Network Configuration Report.
Prints the result of wireless LAN connectivity diagnosis.
Prints the test page.
Prints the demonstration sheet.
Prints the drum dot check sheet.
Prints the font list and samples of HP LaserJet.
Prints the font list and samples of BR-Script.
Shows the machine's serial number.
Shows the main firmware version.
Shows the sub firmware version.
Shows the size of memory in this machine.
Shows the total printed pages.
Shows the total colour printed pages.
Shows the total monochrome printed pages.
Shows the amount of images produced by the black colour.
Shows the amount of images produced by the cyan colour.
Shows the amount of images produced by the magenta colour.
Shows the amount of images produced by the yellow colour.
Shows the total pages printed for black drum unit.
Shows the total pages printed for cyan drum unit.
Shows the total pages printed for magenta drum unit.
Shows the total pages printed for yellow drum unit.
3
85
General Information
Machine Info. (continued)
Submenu 1
Parts Life
Submenu 2
Toner Life
Drum Life
Belt Unit
Menu
Selections
Options
Black(BK)
-
Cyan(C)
-
Magenta(M)
-
Yellow(Y)
-
Black(BK)
-
Cyan(C)
-
Magenta(M)
-
Reset Parts Life
(Appears only when the drum unit or belt unit has exceeded its rated life.)
Belt Life
PF Kit 1 Life
-
Yellow(Y)
-
-
-
Fuser Life
Drum Unit
-
Black(BK)
-
Cyan(C)
Magenta(M)
-
-
Yellow(Y)
-
-
The factory settings are shown in Bold with an asterisk.
Descriptions
Shows the remaining life for each toner cartridge.
For example, if the remaining life for the black toner cartridge is 20%, the LCD shows as follow.
BK oonnnnnnnn
Shows the remaining life for the black drum unit.
Shows the remaining life for the cyan drum unit.
Shows the remaining life for the magenta drum unit.
Shows the remaining life for the yellow drum unit.
Shows the remaining life for the belt unit.
Shows the pages left to print with the PF kit 1.
Shows the pages left to print with the fuser unit.
Resets the black drum unit life. Appears when you replace the drum unit.
Resets the cyan drum unit life. Appears when you replace the drum unit.
Resets the magenta drum unit life. Appears when you replace the drum unit.
Resets the yellow drum unit life. Appears when you replace the drum unit.
Resets the belt unit life. Appears when you replace the belt unit.
3
86
General Information
Paper Tray
Submenu
Manual Feed
2-sided
Tray1 Size
Options
On
/
Off
*
On(Long Bind)
/
On(Short Bind)
/
Off
*
Any
*
/
Letter
/
Legal
/
A4
/
Executive
/
JIS B5
/
A5
/
A5 L
/
JIS B6
/
A6
/
Folio
The factory settings are shown in Bold with an asterisk.
Descriptions
Chooses whether to feed paper manually.
Chooses whether to print on both sides of the paper.
Chooses the size of paper you loaded in the standard paper tray.
3
3
87
General Information
General Setup
Submenu
Local Language
Ecology
Panel Control
Setting Lock
Reprint
Interface
Menu Selections
-
Sleep Time
Toner Save
Auto Power Off
Button Repeat
Message Scroll
LCD Contrast
Auto Online
-
-
Select
Auto IF Time
Input Buffer
Options Descriptions
English
*
/
Français
...
0
/
1
/
2
/
3
*
/
4
/
5
/ ...
Min
Sets the time to return to Power
Save mode.
On
/
Off
*
Increases the page yield of the toner cartridge.
Off
*
/
1 hour
/
2 hours
/
4 hours
/
8 hours
(for Middle East and Africa)
Off
/
1 hour
4 hours
*
/
/
2 hours
8 hours
/
Changes the LCD language for your country.
Sets the number of hours that the machine will remain in Deep Sleep mode before going into Power Off mode. Choose
Off
if you do not want the machine to go into Power
Off mode.
0.1
*
/
0.4
/
0.6
/
0.8
/
1.0
/
1.4
/
1.8
/
2.0
Sec
level1
Level10
nnonn
+
*
On
*
/
Off
/ level2
/ ... /
Sets the time for the LCD message to change when holding a or b
at intervals.
Sets the time in seconds that an LCD message will scroll across the LCD.
From Level 1=0.2 sec to Level
10=2.0 sec.
Adjusts the contrast of the LCD.
On
On
/
/
Off
Off
Auto
*
/
*
*
USB
/
Network
Sets the machine to return to Ready mode after it has been idle for 30 seconds. If you choose
Off
, the machine cannot receive print jobs if it has been left in Menu mode.
Turns the lock panel settings
On
or
Off
using the password.
Turns the reprint settings
On
or
Off
.
Chooses the interface to use.
If you choose
Auto
, the machine automatically changes the interface to USB or Ethernet depending on which interface is receiving data.
1
/
2
/
3
/
4
/
5
*
/ ... /
99Sec
You must set the time-out period for the auto interface selection.
Level 1
/
2
/
3
/
4
*
/ ... /
7
Increases or decreases the input buffer capacity.
The factory settings are shown in Bold with an asterisk.
3
3
88
General Information
Print Menu
Submenu
Emulation
(HL-3170CDW)
Auto Continue
Menu Selections
-
-
Options
Auto
*
/
HP LaserJet
/
BR-Script 3
On
/
Off
*
Descriptions
Chooses the emulation mode you use.
Select this setting if you want the machine to automatically clear paper size errors.
Sets the output colour.
Output Color
(HL-3170CDW)
Media Type
(HL-3170CDW)
Paper
(HL-3170CDW)
-
-
-
Auto
*
/
Color
/
Mono
Plain Paper
*
/
Thick Paper
/
Thicker Paper
Thin Paper
/
/
/
Recycled Paper
Bond Paper
/
Envelopes
/
Env. Thick
Env. Thin
/
/
Glossy Paper
Letter
/
Legal
/
A4
*
/
Executive
/
Com-10
/
DL
/
JIS B5
/
B5
/
A5
/
A5 L
/
JIS B6
/
A6
/
Monarch
/
C5
/
Folio
1
*
/
2
/ ... /
999
Sets the type of paper.
Sets the size of paper.
Sets the number of printed pages.
Copies
(HL-3170CDW)
Orientation
(HL-3170CDW)
Print Position
Auto FF
(HL-3170CDW)
-
-
X Offset
Y Offset
-
Portrait
*
/
Landscape
This machine can print pages in portrait or landscape orientation.
-500
/
-499
/ ... /
-1
/
0
*
/
1
/ ... /
499
/
500Dots
-500
1
On
/
/
/ ... /
-499
499
Off
*
The factory settings are shown in Bold with an asterisk.
/
/ ... /
-1
/
500Dots
0
*
/
Moves the print start position (at the top-left corner of pages) horizontally up to -500 (left) to +500 (right) dots in
300 dpi.
Moves the print start position (at the top-left corner of pages) vertically up to -500 (up) to +500 (down) dots in
300 dpi.
Allows you to print the remaining data without pressing
Go
.
3
89
General Information
Print Menu (continued)
Submenu
HP LaserJet
(HL-3170CDW)
Menu Selections
Font No.
Font Pitch
Font Point
Symbol Set
Table Print
Auto LF
Auto CR
Auto WRAP
Auto SKIP
Left Margin
Right Margin
Top Margin
Bottom Margin
Options
I000
/ ... /
I059
*
/ ... /
I071
Sets the font number.
0.44
/ ... /
99.99
10.00
*
/ ... / Sets the font pitch.
4.00
/ ... /
999.75
12.00
*
/ ... /
The
Font Pitch
menu will appear when you choose
I059
to
I071
in
Font No.
setting.
Sets the font size.
The
Font Point
menu will appear when you choose
I000
to
I058
in
Font No.
setting.
PC-8
*
/
PC-8 D/N
/ ...
Descriptions
Sets the symbol set or the character set.
Prints the code table.
If
Change Emulation
appears on the LCD, choose
Auto
or
HP LaserJet
in
Emulation
of the
Print Menu
On
/
Off
*
i
CR+LF, OFF: CR i
CR
On
/
Off
*
i
LF+CR, FF i
FF+CR, or
VT i
VT+CR
OFF: LF i
LF, FF i
FF, or VT i
VT
On
/
Off
*
Chooses whether a line feed and carriage return will happen when the machine reaches the right margin.
On
*
/
Off
##
Chooses whether a line feed and carriage return will happen when the carriage position reaches the bottom margin.
Sets the left margin at column 0 to 70 columns at 1 cpi. The default setting is 0 cpi.
##
#.##
#.##
Sets the right margin at column 10 to
80 columns at 1 cpi. The default setting is 78 cpi (A4).
Sets the top margin at a distance from the top edge of the paper: 0.00,
0.33, 0.50, 1.00, 1.50 or 2.00 inches.
The default setting is 0.50 inches.
Sets the bottom margin at a distance from the bottom edge of the paper:
0.00, 0.33, 0.50, 1.00, 1.50 or
2.00 inches. The default setting is
0.50 inches.
The factory settings are shown in Bold with an asterisk.
3
90
General Information
Print Menu (continued)
Submenu
HP LaserJet
(HL-3170CDW)
(Continued)
BR-Script 3
(HL-3170CDW)
Menu Selections
Lines
Error Print
CAPT
Options
###
On
*
/
Off
On
/
Off
*
The factory settings are shown in Bold with an asterisk.
Descriptions
Sets the number of lines on each page from 5 to 128 lines. The default setting is 64 lines (A4).
Choose whether the machine prints the error information when errors occur.
Use CAPT (Color Advanced Printing
Technology) for optimal print quality when printing a PS file created by a non-Brother PS driver. Colours and photos will appear clearer and more accurate. Print speed will be slower.
3
91
General Information
Network Menu for HL-3150CDN
Submenu 1 Submenu 2
TCP/IP
Menu Selections
Boot Method
-
Options
Auto
*
/
Static
/
RARP
/
BOOTP
/
DHCP
Descriptions
Chooses the IP method that best suits your needs.
Enter the IP address.
IP Address
-
###.###.###.###
(000.000.000.000)
Subnet Mask
-
###.###.###.###
(000.000.000.000)
Enter the Subnet mask.
Gateway
-
###.###.###.###
(000.000.000.000)
Enter the Gateway address.
IP Boot Tries
APIPA
-
-
0
On
/
*
1
/
/
2
/
Off
3
*
/ ... /
32767
Specifies the number of attempts the machine will try to obtain an IP address when the
Boot Method
is set to any setting except
Static
.
Automatically allocates the IP address from the link-local address range.
Sets use of IPv6 protocol.
Chooses Ethernet link mode.
Ethernet
IPv6
-
-
-
On
/
Off
*
Auto
*
/
100B-FD
100B-HD
10B-HD
/
/
10B-FD
/
Wired Status
-
Active 100B-FD
/
Active 100B-HD
/
Active 10B-FD
/
Active 10B-HD
/
Inactive
/
Wired OFF
Shows Ethernet link status.
MAC Address
Network Reset
Shows MAC address of the machine.
Restores all network settings of the internal print server to the factory default.
3
The factory settings are shown in Bold with an asterisk.
1
### means a number within the range of 000 to 255. On connection to the network, if the machine's 'Boot Method' is 'Auto' the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. [001-254]. [000-255]. If the 'Boot Method' of the machine is set to 'Static' you will need to manually enter an IP address from the machine's control panel.
3
92
General Information
Network Menu for HL-3170CDW
Submenu 1
Wired LAN
Submenu 2
TCP/IP
Menu Selections
Boot Method
Options
Auto
*
/
Static
/
RARP
/
BOOTP
/
DHCP
Descriptions
Chooses the IP method that best suits your needs.
Enter the IP address.
IP Address ###.###.###.###
(000.000.000.000)
*
Subnet Mask ###.###.###.###
(000.000.000.000)
*
Enter the Subnet mask.
Gateway ###.###.###.###
(000.000.000.000)
*
IP Boot Tries 0
/
1
/
2
/
3
*
/ ... /
32767
Enter the Gateway address.
APIPA
On
*
/
Off
Specifies the number of attempts the machine will try to obtain an IP address when the
Boot Method
is set to any setting except
Static
.
Automatically allocates the IP address from the link-local address range.
IPv6 On
/
Off
*
Enables or disables the IPv6 protocol.
Chooses Ethernet link mode.
Ethernet
Wired Status
-
-
Auto
*
/
100B-FD
/
100B-HD
/
10B-FD
/
10B-HD
Active 100B-FD
/
Active 100B-HD
Active 10B-FD
/
/
Active 10B-HD
Inactive
/
/
Wired OFF
Shows Ethernet link status.
MAC Address
Shows MAC address of the machine.
Set to Default
Restores wired network settings of the internal print server to the factory default.
Wired Enable
-
On
*
/
Off
Chooses Ethernet link mode.
The factory settings are shown in Bold with an asterisk.
3
93
General Information
Network Menu for HL-3170CDW (continued)
Submenu 1 Submenu 2
WLAN TCP/IP
Menu Selections Options
Boot Method
Auto
*
/
Static
/
RARP
/
BOOTP
/
DHCP
IP Address
Subnet Mask
###.###.###.###
(000.000.000.000)
*
###.###.###.###
(000.000.000.000)
*
Gateway ###.###.###.###
(000.000.000.000)
*
IP Boot Tries 0
/
1
/
2
/
3
*
/ ... /
32767
APIPA
IPv6
Setup Wizard
-
WPS/AOSS
-
WPS w/PIN Code
-
On
*
/
Off
On
/
Off
*
-
-
-
Descriptions
Chooses the IP method that best suits your needs.
Enter the IP address.
Enter the Subnet mask.
Enter the Gateway address.
Specifies the number of attempts the machine will try to obtain an IP address when the
Boot Method
is set to any setting except
Static
.
Automatically allocates the IP address from the link-local address range.
Enables or Disables the IPv6 protocol.
Configures the wireless network settings using the setup wizard.
Configures the wireless network settings using WPS or
AOSS™ method.
Configures the wireless network settings using WPS with a PIN code.
3
The factory settings are shown in Bold with an asterisk.
94
General Information
Network Menu for HL-3170CDW (continued)
Submenu 1
WLAN
(Continued)
Submenu 2
WLAN Status
(Appears only when
WLAN Enable is
On
and
Wired Enable is
Off
.)
Menu Selections Options
Status Active(11n)
/
Active(11b)
/
Active(11g)
/
Wired LAN Active
/
WLAN OFF
/
AOSS Active
/
Connection Fail
Signal
Channel
Strong
/
Medium
/
Weak
/
None
-
Descriptions
Shows wireless Ethernet link status.
Shows the signal condition.
Speed
SSID
-
-
Shows the channel in use when
Status
is Active.
Shows the connecting speed when
Status
is Active.
Shows SSID [uses a maximum of 32 digits and characters 0-9, a-z and A-Z in
ASCII values]
MAC Address
Manual
Comm. Mode
-
Ad-hoc
/
Infrastructure
Shows current
Communication Mode.
Shows MAC address of the machine.
Set to Default
Restores wireless network settings of the internal print server to the factory default.
WLAN Enable
-
On
/
Off
*
Turns the wireless interface on or off.
Wi-Fi Direct Push Button
-
PIN Code
-
You can easily configure your
Wi-Fi Direct™ network settings easily using the onebutton push method.
You can easily configure your
Wi-Fi Direct™ network settings easily using WPS with a PIN code.
-
Group Owner
Device Info.
-
Device Name
SSID
On
-
-
/
Off
*
You can manually configure your Wi-Fi Direct™ network settings manually.
Sets your machine as the
Group Owner.
You can see the device name of your machine.
Shows SSID of Group Owner.
When the machine is not connected, the LCD shows
Not Connected
.
The factory settings are shown in Bold with an asterisk.
3
95
General Information
Network Menu for HL-3170CDW (continued)
Submenu 1
Wi-Fi Direct
Submenu 2
Device Info.
Menu Selections
IP Address
Options
-
Descriptions
Shows the IP Address of your machine.
(Continued) (Continued)
Status Info.
Status G/O Active(**)
/
Client Active
/
Not Connected
/
Off
/
Wired LAN Active
**
= the number of devices
Strong
/
Medium
/
Weak
/
None
Shows the Wi-Fi Direct™ network status.
I/F Enable
Signal
Channel
Speed
-
-
-
On
/
Off
*
Shows the Wi-Fi Direct™ network signal strength.
When your machine acts as the Group Owner, the LCD always shows
Strong
.
Shows the channel in use when the
Status
is
G/O Active(**)
or
Client Active
.
Shows the connecting speed when the
Status
is
G/O Active(**)
or
Client Active
.
Enables or disables the Wi-Fi
Direct™ connection.
Network Reset
Restores all network settings of the internal print server to the factory default.
The factory settings are shown in Bold with an asterisk.
1
### means a number within the range of 000 to 255. On connection to the network, if the machine's 'Boot Method' is 'Auto' the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP or BOOTP. If a boot server cannot be found, an APIPA IP address will be allocated, such as 169. 254. [001-254]. [000-255]. If the 'Boot Method' of the machine is set to 'Static' you will need to manually enter an IP address from the machine's control panel.
Reset Menu
3
Display Shows
Network
Factory Reset
Description
Restores all network settings of the internal print server to the factory default.
Resets the machine and restores the printer settings (including command settings) to the factory default settings.
The factory settings are shown in Bold with an asterisk.
3
96
General Information
Color Correction
Submenu
Frequency
ColorCalibration
Options
Normal
*
/
Low
/
Off
Calibrate
Reset
-
Auto Regist.
The factory settings are shown in Bold with an asterisk.
Descriptions
Sets the interval time you want to carry out the colour calibration and the auto registration.
Carry out calibration to revise the colours.
Set the calibration parameters back to the default settings.
Adjusts the print position of each colour automatically.
3
3
97
General Information
Reprinting documents
3
Reprinting the last job
Reprint the data from the last print job without sending it from the computer again.
NOTE
• The Reprint function is not available when Secure Function Lock 2.0 is On. (For more information about
Secure Function Lock 2.0, see Network User's Guide:
Secure Function Lock 2.0
)
• If the machine does not have enough memory to spool the print job, it will not print the document.
• If you wait 30 seconds to continue the control panel operation, the Reprint setting will close and the LCD will return to Ready mode.
• For more information about the settings in the printer driver, see
• After you turn the machine off, the last print job will be deleted.
3
How to reprint the last job
3
a
Make sure that the
Reprint
setting is
On
by using the keys on the control panel to enter the
General Setup
menu.
NOTE
If you print with the Windows
®
printer driver we have supplied with the machine, the settings for
Use Reprint
in the printer driver will take priority over the settings made on the control panel. Select the
Use Reprint
check box in the printer driver. (For more information, see
b
Press
Go
for about 4 seconds and then release it.
c
Make sure that the LCD shows
Reprint: Print
. Press
OK
.
d
Press a or b
to enter the number of copies. Choose between 1 and 999
Copies
.
e
Press
OK
or
Go
.
NOTE
To delete the last print job from the memory, replace steps c
• Press a or b
to choose
Reprint: Delete
. Press
OK
.
The LCD will show
Deleted
, and then the machine will return to Ready mode.
3
98
General Information
Printing Secure data
3
Secure data
Secure documents are protected by a password and only those people who know the password will be able to print the document. The machine will not print the document when you send it for printing. To print the document, you must use the control panel of the machine (with the password). Secure data will be deleted after it is printed once.
When the area to spool data is full, the LCD shows
Out of Memory
. Press
Cancel
to return to Ready mode.
To delete the spooled data, carry out this operation using the control panel.
NOTE
• Secure data will be deleted when the machine is turned off.
• If you wait 30 seconds to continue the control panel operation, the Secure Print setting will close and the
LCD will return to Ready mode.
• For more information about the settings in the printer driver and how to create secure data, see
®
printer driver),
®
BR-Script printer driver),
on page 66 (For Macintosh printer driver) or
Macintosh BR-Script printer driver).
3
How to print Secure data
3
a
Press
Secure
.
b
Press a or b
to choose the user name. Press
OK
.
c
Press a or b
to choose the job. Press
OK
.
d
Press a or b
to enter your password. Press
OK
.
e
Press a or b
to choose
. Press
OK
.
f
Press a or b
to enter the number of copies you want.
g
Press
OK
or
Go
.
NOTE
To delete the secure print data from the memory, replace steps e
• Press a or b
to choose
Delete
. Press
OK
.
The LCD will show
Deleted
, and then the machine will return to Ready mode.
3
99
General Information
Security features
3
Secure Function Lock 2.0
1
Secure Function Lock lets you restrict Public access to the Print functions
.
This feature also prevents users from changing the Default settings of the machine by limiting access to the
Menu settings. Before using the security features you must first enter an administrator password. The administrator can set up restrictions for individual users along with a user password. Restricted users must enter the user password to use the machine. Secure Function Lock can be set by using Web Based
Management and BRAdmin Professional 3 (Windows
®
only) (see Network User's Guide).
The Print functions include print jobs via AirPrint, Google Cloud Print and Brother iPrint&Scan.
NOTE
• Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For information about how to reset the password call Brother customer service or your local
Brother dealer.
• Only administrators can set limitations and make changes for each user.
3
Setting Lock
Setting Lock lets you set a password to stop other people from accidentally changing your machine settings.
Make a careful note of your password. If you forget it, you will have to reset the passwords stored in the machine. Please call your administrator, Brother customer service or your local Brother dealer.
While Setting Lock is
On
, you cannot change the following settings without a password:
Paper Tray
General Setup
Print Menu (except Table Print)
Network (except Status, Mac Address, Status Info. and Device Info. of Wi-Fi Direct)
Reset Menu
3
Setting up the password
a
Press a or b
to choose
General Setup
. Press
OK
.
b
Press a or b
to choose
Setting Lock
. Press
OK
.
c
Enter a four-digit number for the password. To enter each digit, press a or b
to choose a number and then press
OK
.
d
Re-enter the password when the LCD shows
Verify:
.
3
3
100
General Information
Changing your Setting Lock password
Turn Setting Lock off before you change the password (see
a
Press a or b
to choose
General Setup
. Press
OK
.
b
Press a or b
to choose
Setting Lock
. Press
OK
.
c
Press a or b
to choose
Set Password
. Press
OK
.
d
Enter the registered four-digit password. To enter each digit, press a or b
to choose a number and then press
OK
.
e
Enter a four-digit number for the new password. To enter each digit, press a or b
to choose a number and then press
OK
.
f
Re-enter the password when the LCD shows
Verify:
.
3
Turning Setting Lock on/off
If you enter the wrong password when following the instructions below, the LCD will show Wrong Password.
Re-enter the correct password.
Turning Setting Lock on
3
a
Press a or b
to choose
General Setup
. Press
OK
.
b
Press a or b
to choose
Setting Lock
. Press
OK
.
c
Press
OK
when the LCD shows
On
.
d
Enter the registered four-digit password. To enter each digit, press a or b
to choose a number and then press
OK
.
Turning Setting Lock off
a
Press a or b
to choose
General Setup
. Press
OK
.
b
Press a or b
to choose
Setting Lock
. Press
OK
.
c
Enter the registered four-digit password. To enter each digit, press a or b
to choose a number and then press
OK
.
d
Press
OK
or
Go
when the LCD shows
Off
.
3
101
General Information
Ecology features
3
Toner Save
Save toner by using this feature. When you set Toner Save to
On
, the print appears lighter. The default setting is
Off
.
a
Press a or b
to choose
General Setup
. Press
OK
.
b
Press a or b
to choose
Ecology
. Press
OK
.
c
Press a or b
to choose
Toner Save
. Press
OK
.
d
Press a or b
to choose
On
or
Off
. Press
OK
or
Go
.
3
3
Sleep Time
The Sleep mode setting can reduce power consumption. When the machine is in Sleep mode (Power Save mode) it acts as though it were turned off. The machine will wake up and start printing when it receives a print job.
Choose how long the machine must be idle before it goes into Sleep mode. When the machine receives a print file or document, the timer will be reset. The default setting is 3 minutes. While the machine is in Sleep mode the LCD will show
Sleep
.
a
Press a or b
to choose
General Setup
. Press
OK
.
b
Press a or b
to choose
Ecology
. Press
OK
.
c
Press a or b
to choose
Sleep Time
. Press
OK
.
d
Press a or b
to enter the length of time the machine will remain idle before entering Sleep mode. Press
OK
or
Go
.
3
Deep Sleep mode
If the machine is in Sleep mode and does not receive any jobs for a certain length of time, the machine will go into Deep Sleep mode and the LCD will show
Deep Sleep
. Deep Sleep mode uses less power than
Sleep mode. The machine will wake up, when the machine receives a print job.
3
102
General Information
Auto Power Off
If the machine is in Deep Sleep mode for a certain length of time, it will go into Power Off mode automatically.
To start printing, press and hold down on the control panel and then send the print data.
You can choose how long the machine must be in Deep Sleep mode before it goes into Auto Power Off mode, by following these steps: a
Press a or b
to choose
General Setup
. Press
OK
.
b
Press a or b
to choose
Ecology
. Press
OK
.
c
Press a or b
to choose
Auto Power Off
. Press
OK
.
d
Press a or b
to choose
Off
,
1 hour
,
2 hours
,
4 hours
or
8 hours
. Press
OK
or
Go
.
NOTE
The machine does not go into Power Off when the machine is connected to a wired or wireless network or has secure print data in the memory.
3
3
103
General Information
Colour Correction
3
Frequency
Set how often the colour correction (Colour Calibration and Auto Registration) occurs. The factory setting is
Normal. The colour correction process consumes some amount of the toner.
a
Press a or b
to choose
Color Correction
. Press
OK
.
b
Press a or b
to choose
Frequency
. Press
OK
.
c
Press a or b
to choose
Normal
,
Low
or
Off
. Press
OK
.
3
3
Colour Calibration
The output density for each colour may vary depending on the machine's environment, such as temperature and humidity. Calibration helps you to improve the colour density.
NOTE
• If you are using the Windows
®
printer driver, the driver will get the calibration data automatically if both
Use Calibration Data
and
Get Device Data Automatically
check boxes are selected. The default
• If you are using the Macintosh printer driver, you must perform the calibration using the Status Monitor.
Turn on the Status Monitor, and then select
Color Calibration
from the
Control
menu. See
on page 78 for how to turn on the Status Monitor.
Calibration
a
Press a or b
to choose
Color Correction
. Press
OK
.
b
Press a or b
to choose
ColorCalibration
. Press
OK
.
c
Press a or b
to choose
Calibrate
. Press
OK
.
d
Press a
to choose
Yes
.
The machine performs the Calibration, and then returns to Ready mode.
Reset
Reset the calibration parameters back to those set at the factory.
a
Press a or b
to choose
Color Correction
. Press
OK
.
b
Press a or b
to choose
ColorCalibration
. Press
OK
.
c
Press a or b
to choose
Reset
. Press
OK
.
d
Press a
to choose
Reset
.
The LCD shows
Accepted
, and then returns to Ready mode.
3
104
General Information
Auto Registration
Adjust the print position of each colour automatically.
If solid areas of colour or images have cyan, magenta or yellow fringes, use the auto-registration feature to correct the problem.
a
Press a or b
to choose
Color Correction
. Press
OK
.
b
Press a or b
to choose
Auto Regist.
. Press
OK
.
c
Press
OK
to select
Registration
.
d
Press a
to choose
Yes
.
The machine performs the Registration, and then returns to Ready mode.
3
3
105
4
Routine Maintenance
4
Replacing consumable items
You will need to replace the consumable items when the machine indicates that the life of the consumable is over. You can replace the following consumable items by yourself.
Using non-Brother supplies is not recommended and may affect the print quality, hardware performance, and machine reliability.
4
NOTE
The drum unit and toner cartridge are two separate parts.
Toner cartridge
Replacing the toner cartridges
(For Oceania)
Model Name: TN-251BK, TN-251C, TN-255C, TN-251M,
TN-255M, TN-251Y, TN-255Y
(For Other countries)
Model Name: TN-261BK, TN-261C, TN-265C, TN-261M,
TN-265M, TN-261Y, TN-265Y
Drum unit
(For Oceania)
Model Name: DR-251CL 4 pc. Drum Set or single drum units DR-251CL-BK, DR-251CL-CMY
(For Other countries)
Model Name: DR-261CL 4 pc. Drum Set or single drum units DR-261CL-BK, DR-261CL-CMY
4
Belt unit
Model Name: BU-220CL
Waste toner box
Model Name: WT-220CL
NOTE
Availability of toner cartridges differs from one country to another. Visit the Brother Solutions Center at http://solutions.brother.com/ or contact your local Brother office for further details.
106
Routine Maintenance
The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach their end of life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.
LCD messages
Toner Low: X
Consumable item to get ready
Toner cartridge
X
=
C
,
M
,
Y
,
BK
C
= Cyan
M
= Magenta
Y
= Yellow
BK
= Black
Approximate life
<Black>
2,500 pages
<Cyan, Magenta,
Yellow>
1,400 pages
2,200 pages
Drums End Soon
4 Drum units
Drum End Soon: X
1 Drum unit
X
=
C
,
M
,
Y
,
BK
C
= Cyan
M
= Magenta
Y
= Yellow
BK
= Black
15,000 pages
15,000 pages
How to replace
Model Name
(For Oceania)
TN-251C
TN-255C
(For Other countries)
TN-261C
TN-265C
(For Oceania)
(4 Drum units)
DR-251CL
(1 Drum unit)
DR-251CL-BK
DR-251CL-CMY
(For Other countries)
(4 Drum units)
DR-261CL
(1 Drum unit)
DR-261CL-BK
DR-261CL-CMY
BU-220CL
WT-220CL
Belt End Soon
WT Box End Soon
Belt unit
Waste toner box
50,000 pages
50,000 pages
1
4
5
2
3
6
A4 or Letter size single-sided pages.
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
1 page per job
Drum life is approximate and may vary by type of use.
Standard toner cartridge
High yield toner cartridge
4
107
Routine Maintenance
You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD.
LCD messages Approximate life How to replace Model Name
Replace Toner
Consumable item to replace
Toner cartridge
Replace Drums
Replace Drum: X
Drum Stop
Replace Belt
Replace WT Box
Replace Fuser
Replace PF kit1
4 Drum units
1 Drum unit
X
=
C
,
M
,
Y
,
BK
C
= Cyan
M
= Magenta
Y
= Yellow
BK
= Black
Drum unit
Belt unit
Waste toner box
Fuser unit
Paper feeding kit
<Black>
2,500 pages
<Cyan, Magenta,
Yellow>
1,400 pages
2,200 pages
15,000 pages
15,000 pages
15,000 pages
50,000 pages
50,000 pages
50,000 pages
50,000 pages
(For Oceania)
TN-251C
TN-255C
(For Other countries)
TN-261C
TN-265C
(For Oceania)
(4 Drum units)
DR-251CL
(1 Drum unit)
DR-251CL-BK
DR-251CL-CMY
(For Other countries)
(4 Drum units)
DR-261CL
(1 Drum unit)
DR-261CL-BK
DR-261CL-CMY
BU-220CL
WT-220CL
Call your dealer or Brother Customer Service for a replacement fuser unit.
Call your dealer or Brother Customer Service for a replacement paper feeding kit 1.
4
5
6
1
2
3
A4 or Letter size single-sided pages.
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
1 page per job
Drum life is approximate and may vary by type of use.
Standard toner cartridge
High yield toner cartridge
4
108
Routine Maintenance
NOTE
• Discard used consumable items according to local regulations, keeping it separate from domestic waste.
If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.
• The projected life for each of the toner cartridges is based on ISO/ICE 19798. Frequency of replacement will vary depending on the print volume, percentage of coverage, types of media used, and powering on/off the machine.
• Frequency of replacement consumables except toner cartridges will vary depending on the print volume, types of media used, and powering on/off the machine.
• Availability of toner cartridges differs from one country to another. Visit the Brother Solutions Center at http://solutions.brother.com/ or contact your local Brother office for further details.
4
109
Routine Maintenance
Replacing the toner cartridges
1
Model Name: For the model name of toner cartridges, see
The Standard toner cartridge can print approximately 2,500 pages (black) or approximately 1,400 pages
. The High Yield toner cartridge can print approximately 2,200 pages (cyan, magenta, yellow)
. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the LCD shows
Toner Low
.
The toner cartridge that comes supplied with the machine will need to be replaced after approximately 1,000
.
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
NOTE
• The indication of remaining toner life will vary depending on the types of documents printed and customer's usage.
• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.
• To ensure high quality printing, we recommend that you use only Brother Original toner cartridges. When you want to buy toner cartridges, please call Brother customer service or your local Brother dealer.
• We recommend that you clean the machine when you replace the toner cartridge. See
• DO NOT unpack the new toner cartridge until you are ready to install it.
Toner Low: X
Toner Low: X
If the LCD shows
Toner Low: X
, the machine has nearly run out of toner. Buy a new toner cartridge and have it ready before you get a Replace Toner message.
X
shows the toner colour that is near the end of its life. (
BK
=Black,
C
=Cyan,
M
=Magenta,
Y
=Yellow). To replace the toner cartridge, see
Replacing the toner cartridges
Buy a new toner cartridge and have it ready before you get a
Replace Toner
message.
4
4
Replace Toner
When the following message appears on the LCD, you must replace the toner cartridge:
Replace Toner
The scrolling message on the LCD indicates which colour you must replace.
When the LCD shows
Replace Toner
the machine will stop printing until you replace the toner cartridge.
A new Brother Original toner cartridge will reset the Replace Toner mode.
4
4
110
Routine Maintenance
Replacing the toner cartridges
a
Make sure that the machine is turned on.
b
Open the top cover until it locks in the open position.
c
Take out the toner cartridge and drum unit assembly for the colour shown on the LCD.
4
4
111
Routine Maintenance
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
4
IMPORTANT
• We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
112
Routine Maintenance d
Push down the green lock lever and take the toner cartridge out of the drum unit.
WARNING
• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Instead, use only a dry, lint-free cloth.
(See Product Safety Guide:
General precautions
)
4
113
Routine Maintenance
IMPORTANT
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
<Toner cartridge> <Drum unit>
4
• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
NOTE
• Be sure to seal up the used toner cartridge tightly in a bag so that toner powder does not spill out of the cartridge.
• Discard used consumable items according to local regulations, keeping it separate from domestic waste.
If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
e
Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.
114
Routine Maintenance
IMPORTANT
• DO NOT unpack the new toner cartridge until you are ready to install it. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.
• If an unpacked drum unit is exposed to direct sunlight (or room light for long periods of time), the unit may be damaged.
• Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other part of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
f
Pull off the protective cover.
4
IMPORTANT
Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.
115
Routine Maintenance g
Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you install it correctly, the green lock lever on the drum unit will lift automatically.
4
NOTE
Make sure you installed the toner cartridge correctly or it may separate from the drum unit.
h
Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
1
NOTE
Be sure to return the tab to the home position ( a
) (1). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe.
116
Routine Maintenance i
Repeat step
to clean each of three remaining corona wires.
NOTE
When you clean the corona wires, you do not have to remove the toner cartridge from the drum unit.
j
Slide the toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine.
4
M
Y
BK
C
117
Routine Maintenance k
Close the top cover of the machine.
NOTE
After replacing the toner cartridge, DO NOT turn off the machine or open the top cover until the LCD shows
Ready
.
4
118
Routine Maintenance
Replacing the drum units
(For Oceania)
Model Name: DR-251CL 4 pc. Drum Set or single drum units DR-251CL-BK, DR-251CL-CMY
(For Other countries)
Model Name: DR-261CL 4 pc. Drum Set or single drum units DR-261CL-BK, DR-261CL-CMY
A new drum unit can print approximately 15,000 A4 or Letter size single-sided pages. DR-251CL/DR-261CL
Drum Set contains four drum units one Black (DR-251CL-BK/DR-261CL-BK) and three Colour
(DR-251CL-CMY/DR-261CL-CMY). DR-251CL-BK/DR-261CL-BK contains one Black drum.
DR-251CL-CMY/DR-261CL-CMY contains one Colour drum.
When a drum reaches the factory-established rotation limit corresponding to the rated page yield, the products LCD display will advise you to replace the appropriate drum(s). The product will continue to function once the drum has reached its limit; however, print quality may be severely compromised.
As the drums rotate in unison during the various stages of operation (regardless of whether toner is deposited on the page) and because damage to a single drum unit is not likely, you will need to replace all of the drums at once (unless you have replaced an individual drum [DR-251CL-BK/DR-261CL-BK for black and
DR-251CL-CMY/DR-261CL-CMY for Colour] for reasons other than reaching its rated life). For your convenience, Brother sells the drum units as a set of four (DR-251CL/DR-261CL).
IMPORTANT
For best performance, use a Brother Original drum unit and Brother Original toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage may not apply to problems caused by the use of a third-party drum unit or toner unit.
Drum!
Drum!
The corona wires have become dirty. Clean the corona wires in the 4 drum units (see
4
4
Drums End Soon
Drums End Soon
The four drum units are nearing the end of their rated life and will require replacement. We recommend you keep Brother Original drum units ready for installation. Buy a new drum unit set (DR-251CL/DR-261CL) and have it ready before you get a
Replace Drums
message.
4
4
119
Routine Maintenance
Drum End Soon: X
Drum End Soon: X
If only a specified drum is near the end of its life, the LCD shows the
Drum End Soon: X
message. The
X indicates the drum unit colour that is near the end of its life. (
BK
=Black,
C
=Cyan,
M
=Magenta,
Y
=Yellow). We recommend you keep Brother Original drum units ready for installation. Buy a new drum unit
DR-251CL-BK/DR-261CL-BK (for Black) or a DR-251CL-CMY/DR-261CL-CMY (for either C, M, Y colours) and have it ready before you get a
Replace Drums
message. To replace the drum units, see
4
Replace Drums
Replace Drums
The four drum units have exceeded their rated life. Please replace each drum unit with a new one. We recommend Brother Original drum units be installed at this time.
After replacement, reset each drum counter for each drum unit replaced by following the instructions included with the new drum units.
4
Replace Drum: X
Replace Drum: X
If only a specified drum needs to be replaced, the LCD shows the
Replace Drum: X
message. The
X indicates the drum unit colour that you must replace. (
BK
=Black,
Y
=Yellow,
M
=Magenta,
C
=Cyan).
4
Drum Stop
Drum Stop
We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a
Brother Original drum unit be installed at this time.
After replacement, reset the drum counter by following the instructions included with the new drum unit.
4
4
120
Routine Maintenance
Replacing the drum units
IMPORTANT
• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
• Every time you replace the drum unit, clean the inside of the machine (see
Cleaning and Checking the machine
When you replace a drum unit with a new one, you must reset the drum counter by completing the following steps: a
Make sure that the machine is turned on.
b
Open the top cover until it locks in the open position.
4
4
121
Routine Maintenance c
Take out the toner cartridge and drum unit assembly for the colour shown on the LCD.
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
4
122
Routine Maintenance
IMPORTANT
• We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
4
d
Push down the green lock lever and take the toner cartridge out of the drum unit.
123
Routine Maintenance
WARNING
• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Instead, use only a dry, lint-free cloth.
(See Product Safety Guide:
General precautions
)
4
IMPORTANT
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
<Toner cartridge> <Drum unit>
• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
NOTE
• Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the drum unit.
• Discard used consumable items according to local regulations, keeping it separate from domestic waste.
If you have questions, call your local waste disposal office. Be sure to reseal the consumable items tightly so that the material inside does not spill.
e
Unpack the new drum unit.
124
Routine Maintenance f
Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you install the cartridge correctly, the green lock lever on the drum unit will lift automatically.
4
NOTE
Make sure you install the toner cartridge correctly or it may separate from the drum unit.
g
Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
1
NOTE
Be sure to return the tab to the home position ( a
) (1). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe.
125
Routine Maintenance h
Repeat step
to clean each of three remaining corona wires.
NOTE
When you clean the corona wires, you do not have to remove the toner cartridge from the drum unit.
i
Slide the toner cartridge and drum unit assembly into the machine. Make sure you match the toner cartridge colour to the same colour label on the machine.
4
M
Y
BK
C
126
Routine Maintenance j
Close the top cover of the machine.
k
When you replace the drum unit with a new one, you need to reset the drum counter. Instructions of how to do this can be found in the box your new drum unit came in.
4
127
Routine Maintenance
Replacing the belt unit
Model Name: BU-220CL
A new belt unit can print approximately 50,000 A4 or Letter size single-sided pages.
Belt End Soon
Belt End Soon
If the LCD shows
Belt End Soon
, it means the belt unit is near the end of its life. Buy a new belt unit and have it ready before you get a
Replace Belt
message. To replace the belt unit, see Replacing the belt unit
4
4
Replace Belt
When the following message appears on the LCD, you must replace the belt unit:
Replace Belt
IMPORTANT
• DO NOT touch the surface of the belt unit. If you touch it, it could degrade print quality.
• Damage caused by incorrect handling of the belt unit may void your warranty.
Replacing the belt unit
a
Make sure that the machine is turned on.
b
Open the top cover until it locks in the open position.
4
4
4
128
Routine Maintenance c
Take out all of the toner cartridge and drum unit assemblies.
IMPORTANT
• We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
4
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
<Toner cartridge> <Drum unit>
129
Routine Maintenance d
Hold the green handle of the belt unit and lift the belt unit up, and then pull it out.
IMPORTANT
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
e
Unpack the new belt unit and install the new belt unit in the machine.
4
130
Routine Maintenance f
Slide each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Repeat this step for each of the toner cartridge and drum unit assemblies.
4
M
Y
BK
C
131
Routine Maintenance g
Close the top cover of the machine.
h
When you replace the belt unit with a new one, you need to reset the belt unit counter. Instructions of how to do this can be found in the box your new belt unit came in.
4
132
Routine Maintenance
Replacing the waste toner box
Model Name: WT-220CL
The life of a waste toner box is approximately 50,000 A4 or Letter size single-sided pages.
WT Box End Soon
WT Box End Soon
If the LCD shows
WT Box End Soon
, it means the waste toner box is near the end of its life. Buy a new waste toner box and have it ready before you get a
Replace WT Box
message. To replace the waste toner
box, see Replacing the waste toner box on page 133.
4
4
Replace WT Box
When the following message appears on the LCD, you must replace the waste toner box:
Replace WT Box
Replacing the waste toner box
a
Make sure that the machine is turned on.
b
Open the top cover until it locks in the open position.
4
4
4
133
Routine Maintenance c
Take out all of the toner cartridge and drum unit assemblies.
IMPORTANT
• We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
4
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
<Toner cartridge> <Drum unit>
134
Routine Maintenance d
Hold the green handle of the belt unit and lift the belt unit up, and then pull it out.
IMPORTANT
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
e
Remove the orange packing material and discard it.
4
NOTE
This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box. The orange packing pieces are installed at the factory to protect your machine during shipment.
135
Routine Maintenance f
Hold the green handle of the waste toner box and remove the waste toner box from the machine.
IMPORTANT
DO NOT reuse the waste toner box.
WARNING
• DO NOT put the waste toner box into a fire. It could explode, resulting in injuries.
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Instead, use only a dry, lint-free cloth.
(See Product Safety Guide:
General precautions
)
NOTE
• Be sure to seal up the waste toner box tightly in an appropriate bag so that toner powder does not spill out of the waste toner box.
• Discard the used waste toner box according to local regulations, keeping it separate from domestic waste.
If you have questions, call your local waste disposal office.
136
4
Routine Maintenance g
Unpack the new waste toner box and install the new waste toner box in the machine.
h
Put the belt unit back in the machine.
4
137
Routine Maintenance i
Slide each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine. Repeat this step for all the toner cartridge and drum unit assemblies.
4
M
Y
BK
C
138
Routine Maintenance j
Close the top cover of the machine.
4
139
Routine Maintenance
Cleaning and Checking the machine
Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
WARNING
4
• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
Instead, use only a dry, lint-free cloth.
(See Product Safety Guide:
General precautions
)
4
IMPORTANT
Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine.
Cleaning the outside of the machine
4
a
Press and hold down to turn the machine off.
b
Disconnect the interface cables from the machine, and then unplug the power cord from the electrical socket.
140
Routine Maintenance c
Wipe the outside of the machine with a dry, lint-free cloth to remove dust.
d
Pull the paper tray completely out of the machine.
4
e
If paper is loaded in the paper tray, remove it.
f
Remove anything that is stuck inside the paper tray.
g
Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust.
h
Re-load the paper and put the paper tray firmly back in the machine.
i
Plug the machine’s power cord back into the electrical socket first, and then connect the interface cables.
j
Turn on the machine.
141
Routine Maintenance
Cleaning the LED head
If there is a problem with the print quality, such as light or faded colours or white streaks or bands down the page, clean the LED heads as follows:
4
a
Press and hold down to turn the machine off.
b
Open the top cover until it locks in the open position.
4
c
Wipe the windows of LED heads (1) with a dry, lint-free cloth. Be careful not to touch the windows of LED heads (1) with your fingers.
1 d
Close the top cover of the machine.
e
Turn on the machine.
1
142
Routine Maintenance
Cleaning the corona wires
If you have print quality problems, clean the corona wire as follows: a
Make sure that the machine is turned on.
b
Open the top cover until it locks in the open position.
4
4
143
Routine Maintenance c
Take out a toner cartridge and drum unit assembly.
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
4
144
Routine Maintenance
IMPORTANT
• We recommend that you place the toner cartridge and drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
• Handle the toner cartridge and drum unit assemblies carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
4
d
Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
1
NOTE
Be sure to return the tab to the home position ( a
) (1). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe.
145
Routine Maintenance e
Slide the toner cartridge and drum unit assembly into the machine.
Make sure that you match the toner cartridge colour to the same colour label on the machine.
4
f
Repeat steps
to clean each of the remaining corona wires.
g
Close the top cover of the machine.
M
Y
BK
C
146
Routine Maintenance
Cleaning the drum unit
If your printout has white or black dots at 94 mm intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem.
a
Make sure the machine is in Ready mode.
b
Press a or b
to choose
Machine Info.
. Press
OK
.
c
Press a or b
to choose
Drum Dot Print
. Press
OK
to print the drum dot check sheet.
4
d
Press and hold down to turn the machine off.
e
Open the top cover until it locks in the open position.
4
f
The colour of printed dots is the colour of the drum you should clean. Take out the toner cartridge and drum unit assembly of the colour causing the problem.
147
Routine Maintenance
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
4
IMPORTANT
• We recommend that you place the toner cartridge and drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
• Handle the toner cartridge and drum unit assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
148
Routine Maintenance g
Push down the green lock lever and take the toner cartridge out of the drum unit.
h
Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left side.
4
1 i
Read following information from the drum dot check sheet.
Dot location: The sheet has eight numbered columns. The number of the column with the printed dot in it is used to find the dot position on the drum.
149
Routine Maintenance j
Use the numbered markers next to the drum roller to find the mark. For example, a dot in column 2 on the check sheet would mean that there is a mark in the “2” region of the drum.
4
k
Turn the edge of the drum unit toward you by hand while looking at surface of the suspected area.
NOTE
To avoid print quality problems, DO NOT touch the surface of the drum unit except the edge.
l
When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface of the drum gently with a cotton swab until the mark on the surface comes off.
IMPORTANT
DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.
150
Routine Maintenance m
Put the toner cartridge back into the drum unit until you hear it lock into place. If you install the cartridge in correctly, the green lock lever on the drum unit will lift automatically.
4
NOTE
Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
151
Routine Maintenance n
Slide the toner cartridge and drum unit assembly into the machine.
Make sure that you match the toner cartridge colour to the same colour label on the machine.
4
M
Y
BK
C o
Close the top cover of the machine.
p
Turn on the machine.
152
Routine Maintenance
Cleaning the paper pick-up roller
Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper.
4
a
Press and hold down to turn the machine off.
b
Pull the paper tray completely out of the machine.
c
If paper is loaded in the paper tray, remove it.
d
Remove anything that is stuck inside the paper tray.
e
Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it to remove dust.
4
1 f
Wipe the two pick-up rollers (1) inside of the machine to remove dust.
1 g
Reload the paper and put the paper tray firmly back in the machine.
h
Turn on the machine.
153
Routine Maintenance
Packing and shipping the machine
WARNING
This machine is heavy and weighs more than 18.4 kg. Be careful not to pinch your fingers when you put the machine down.
4
If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid damage during transit. The machine should be adequately insured with the carrier.
Unless you are returning the machine as part of the Brother Exchange Service, leave the toner cartridges and drum units inside the machine when you pack and ship it.
a
Press and hold down to turn the machine off. Leave the machine turned off for at least 10 minutes to cool down.
b
Disconnect all the cables, and then unplug the power cord from the electrical socket.
c
Put the packing material (1) into the carton.
4
1
154
Routine Maintenance d
Wrap the machine in a plastic bag, then put it on the bottom packing material (1).
1
FRONT
NOTE
If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit and toner cartridge assemblies and printed materials, to use with your ‘Exchange’ machine.
e
Put the packing material (2) marked “R FRONT” on the right of the machine. Put the packing material (3) marked “L FRONT” on the left of the machine.
L
FRONT
3
2
R
FRONT
4
155
Routine Maintenance f
Put the AC power cord and printed materials in the original carton as shown in the illustration.
4
g
Close the carton and tape it shut.
156
5
Troubleshooting
5
If you think there is a problem with your machine, check each item below first and follow the troubleshooting tips. Most problems can be easily resolved by yourself.
Identifying your problem
First, check the following:
The machine's power cord is connected correctly and the machine is turned on. If the machine does not
turn on after connecting the power cord, see
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless connection is set up on both the machine and your computer.
LCD Messages
(See
Error and maintenance messages
If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.
Machine does not print.
Paper handling
(See
Pages are printed, but there are still problems.
Print quality
(See
Printout is incorrect
(See
Network and other problems:
5
5
157
Troubleshooting
Error and maintenance messages
As with any sophisticated office product, errors may occur and consumable items may need to be replaced.
If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.
You can clear most errors and perform routine maintenance by yourself. If you need more help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/.
Using non-Brother supplies is not recommended and may affect the print quality, hardware performance, and machine reliability.
NOTE
The LCD names are as follows.
• Standard paper tray:
Tray 1
• Manual feed slot:
Manual Feed
5
5
Error message
2-sided Disabled
Access Denied
Belt End Soon
Calibrate
Cartridge Error
Cause
The back cover of the machine is not closed completely.
The function you want to use is restricted by Secure Function Lock
2.0.
The belt unit is near the end of its life.
Calibration failed.
Action
Close the back cover of the machine.
Contact your administrator to check your Secure
Function Lock Settings.
Buy a new belt unit before you get a
Replace Belt message.
The toner cartridge is not installed correctly.
Press and hold down to turn the machine off.
Wait a few seconds, and then turn it on again.
Perform the colour calibration again using the control panel or the printer driver (see
Put in a new belt unit (see
If the problem continues, call Brother customer service or your local Brother dealer.
Pull out the toner cartridge and drum unit assembly for the colour that is indicated on the LCD, take out the toner cartridge, and put it back into the drum unit again. Put the toner cartridge and drum unit assembly back in the machine. If the problem continues, call
Brother customer service or your local Brother dealer.
158
Troubleshooting
Error message
Cover is Open
Drums End Soon
Drum End Soon: X
(X shows the toner cartridge or drum unit colour that must be replaced. BK=Black,
C=Cyan, M=Magenta,
Y=Yellow.)
Drum!
Drum Stop
Fuser Error
Jam 2-sided
Jam Inside
Jam Manual Feed
Cause
The top cover is not closed completely.
The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power.
The 4 drum units are near the end of their life.
The drum unit for the colour indicated on the LCD is near the end of its life.
Action
Close the top cover of the machine.
Close the fuser cover located inside the back cover of the machine.
Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press
Go
(see
Paper is jammed at the back of the machine
Order a new drum unit set now so a replacement drum unit will be available when the LCD shows
Replace Drums
Order a new drum unit for the colour indicated on the
LCD before you get a
Replace Drum: X
message.
The corona wire on the drum unit needs to be cleaned.
The drum unit or the toner cartridge and drum unit assembly is not installed correctly.
Clean all four corona wires (one for each colour) inside the drum unit by sliding the green tab (see
Remove the toner cartridge and drum unit assembly, remove the toner cartridge from the drum unit, and reinstall the toner cartridge back into the drum unit.
Reinstall the toner cartridge and drum unit assembly back in the machine. If the problem continues, replace the toner cartridge (see
Replacing the toner cartridges
It is time to replace the drum unit.
Replace the drum unit for the color indicated on the
LCD (see
The temperature of the fuser unit does not rise to a specified temperature within the specified time.
Turn the machine off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
The fuser unit is too hot.
The paper is jammed underneath the paper tray or the fuser unit.
The paper is jammed inside the machine.
The toner cartridge was placed in the machine without the drum unit.
The paper is jammed in the manual feed slot of the machine.
Paper is jammed underneath the Paper Tray
Paper is jammed inside the machine
the machine.
Paper is jammed in the manual feed slot
Put the toner cartridge into the drum unit, and then reinstall the toner cartridge and drum unit assembly in
5
159
Troubleshooting
Error message
Jam Rear
Jam Tray 1
Limit Exceeded
Log Access Error
Manual Feed
No Belt Unit
No Paper
Load <size> paper in <tray>.
No Permission
No Toner
No Tray
No Waste Toner
Not Available
Out of Memory
Secure Print Data is full.
Out of Memory
Cause
The paper is jammed in the back of the machine.
The paper is jammed in the paper tray of the machine.
The print limit set in Secure
Function Lock 2.0 was reached.
The machine could not access the print log file in the server.
Manual
was selected as the paper source when there was no paper in the Manual Feed Slot.
The belt unit is not installed correctly.
The machine is out of paper or paper is not correctly loaded in the specified paper tray.
Printing colour documents is restricted.
The toner cartridge or the toner cartridge and drum unit assembly is not installed correctly.
Action
Paper is jammed at the back of the machine
Paper is jammed in the Paper Tray
Contact your administrator to check your Secure
Function Lock Settings.
Contact your administrator to check the Store Print
Log to Network settings.
(For detailed information, see Network User's Guide:
Store Print Log to Network
)
Place the same size of paper in the Manual Feed Slot as is shown on the LCD. If the machine is in Pause mode, press
Go
(see
Loading paper in the Manual feed slot
Reinstall the belt unit (see
Put paper in the indicated paper tray.
Make sure the paper guides are set to the correct size.
Contact your administrator to check your Secure
Function Lock Settings.
Remove the toner cartridge and drum unit assembly, remove the toner cartridge from the drum unit, and reinstall the toner cartridge back into the drum unit.
Reinstall the toner cartridge and drum unit assembly back in the machine. If the problem continues, replace the toner cartridge (see
Replacing the toner cartridges
Reinstall the standard paper tray.
The standard paper tray is not installed or not installed correctly.
The waste toner box is not installed correctly.
The requested function is not permitted to all User IDs by Secure
Function Lock 2.0.
The machine’s memory is full.
Reinstall the Waste Toner Box (see
Contact your administrator to check your Secure
Function Lock Settings.
Press
Cancel
and delete the previously stored secure print data.
The machine’s memory is full.
Reduce the complexity of your document or reduce the print resolution.
Print Unable ##
(## = Error Code)
The machine has a mechanical problem.
Press and hold down to turn the machine off.
Wait a few seconds, then turn it on again.
If the problem continues, call Brother customer service or your local Brother dealer.
5
160
Troubleshooting
Error message
Registration
Replace Belt
Replace Drums
Replace Drum: X
(X shows the toner cartridge or drum unit colour that must be replaced. BK=Black,
C=Cyan, M=Magenta,
Y=Yellow.)
Replace Fuser
Replace PF Kit1
Replace Toner
Replace WT Box
Short Paper
Size Error DX
Cause
Registration failed.
Action
Press and hold down to turn the machine off.
Wait a few seconds, and then turn it on again.
Perform the auto colour registration again using
Put in a new belt unit (see
It is time to replace the belt unit.
If the problem continues, call Brother customer service or your local Brother dealer.
Replace the belt unit (see
It is time to replace the 4 drum units. Replace the 4 drum units (see
The drum unit counter was not reset when a new drum was installed.
Reset the drum unit counter (see
It is time to replace the drum unit for the indicated colour.
The drum unit counter was not reset when a new drum was installed.
Replace the drum unit for the colour indicated on the
LCD (see
Reset the drum unit counter (see
It is time to replace the fuser unit.
It is time to replace the paper feeding kit.
The toner cartridge is at the end of its life. The machine will stop all print operations.
It is time to replace the waste toner box.
The length of the paper in the tray is too short for the machine to deliver it to the Face-down output tray.
The paper size defined in the printer driver and the control panel menu is not available for automatic 2-sided printing.
The paper in the tray is not the correct size and is not available for automatic 2-sided printing.
Call Brother customer service or your local Brother dealer or a Brother Authorized Service Center to replace the fuser unit.
Call Brother customer service or your local Brother dealer or a Brother Authorized Service Center to replace the PF kit.
Replace the toner cartridge for the colour indicated on
Replacing the toner cartridges
Replace the waste toner box (see
Open the back cover (face-up output tray) to let the printed page exit onto the face-up output tray.
Remove the printed pages and then press
Go
.
Press
Cancel
. Choose a paper size that is supported by 2-sided printing.
The paper size for automatic 2-sided printing is A4.
Load the correct size of paper in the tray and set the
size of paper for the tray (see on page 87).
The paper size for automatic 2-sided printing is A4.
5
161
Troubleshooting
Error message
Size Mismatch
Small Paper
Toner Error
Toner Low: X
(X shows the toner cartridge or drum unit colour that is near the end of its life. BK=Black,
C=Cyan, M=Magenta,
Y=Yellow.)
WT Box End Soon
Cause
The paper in the indicated tray is not the correct size.
The paper size specified in the printer driver is too small for the machine to deliver it to the Facedown output tray.
One or more toner cartridges are not installed correctly.
If the LCD shows
Toner Low
you can still print; however, the machine is telling you that the toner cartridge is near the end of its life.
Action
Put the same size paper in the paper tray that is selected in the printer driver, and then press
Go
, or in the printer driver select the size of paper that you loaded in the indicated paper tray.
Open the back cover (face-up output tray) to let the printed paper out on the face-up output tray and then press
Go
.
Pull out all the drum units. Take out all the toner cartridges, and then put them back into the drum units.
Order a new toner cartridge now so a replacement toner cartridge will be available when the LCD shows
Replace Toner
.
The waste toner box is almost full.
Order a new waste toner box before you get a
Replace WT Box
message.
5
162
Troubleshooting
Paper jams
Always remove the remaining paper from the paper tray and straighten the stack when you are adding new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.
5
Paper is jammed in the manual feed slot
If the LCD shows
Jam Manual Feed
, follow these steps: a
Remove any paper that is jammed in and around the manual feed slot.
5
5
b
Press
Go
to resume printing.
Paper is jammed in the Paper Tray
If the LCD shows
Jam Tray 1
, follow these steps: a
Pull the paper tray completely out of the machine.
5
163
Troubleshooting b
Use both hands to slowly pull out the jammed paper.
NOTE
Pulling the jammed paper downward allows you to remove the paper more easily.
c
Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
d
Put the paper tray firmly back in the machine.
5
164
Troubleshooting
Paper is jammed underneath the Paper Tray
If the LCD shows
Jam 2-sided
, follow these steps: a
Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
b
Pull the paper tray completely out of the machine.
5
5
c
Make sure that the jammed paper does not remain inside the machine.
d
If paper is not caught inside the machine, check underneath the paper tray.
165
Troubleshooting e
If the paper is not caught in the paper tray, open the back cover.
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
5
f
Use both hands to pull out the jammed paper slowly.
g
Close the back cover until it locks in the closed position.
h
Put the paper tray back in the machine.
166
Troubleshooting
Paper is jammed at the back of the machine
If the LCD shows
Jam Rear
, a paper jam occurred behind the back cover. Follow these steps: a
Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
b
Open the back cover.
5
5
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
167
Troubleshooting c
Pull the green tabs at the left and right sides toward you to release the fuser cover (1).
1 d
Use both hands to gently pull the jammed paper out of the fuser unit.
e
Close the fuser cover (1).
1 f
Close the back cover.
5
168
Troubleshooting
Paper is jammed inside the machine
If the LCD shows
Jam Inside
, follow these steps: a
Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
b
Open the top cover until it locks in the open position.
5
5
WARNING
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
169
Troubleshooting c
Take out all four toner cartridge and drum unit assemblies.
IMPORTANT
• We recommend that you put the toner cartridge and drum unit assemblies on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
• Handle the toner cartridge and drum unit assemblies carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
5
170
Troubleshooting d
Pull out the jammed paper slowly.
e
Slide each toner cartridge and drum unit assembly into the machine. Make sure that you match the toner cartridge colour to the same colour label on the machine for all four toner cartridge and drum unit assemblies.
5
M
Y
BK
C
171
Troubleshooting f
Close the top cover of the machine.
NOTE
If you turn off the machine during
Jam Inside
, the machine will print incomplete data from your computer when it is turned back on. Before you turn on the machine, delete the print spooler job on your computer.
5
172
Troubleshooting
If you are having difficulty with your machine
IMPORTANT
• For technical help, you must call the country where you bought the machine. Calls must be made from within that country.
• If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Printing difficulties
Difficulties
No printout.
Suggestions
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message.
(See
Error and maintenance messages
Check the machine is online:
(Windows
®
7 and Windows Server
®
2008 R2)
Click the (
Start
) button and
Devices and Printers
. Right-click
Brother HL-XXXX series
and click
See what's printing
. Click
Printer
and make sure
Use Printer Offline
is deselected.
(Windows Vista
®
and Windows Server
®
2008)
Click the (
Start
) button,
Control Panel
,
Hardware and Sound
, and then
Printers
. Right-click
Brother HL-XXXX series
. Make sure that
Use Printer Offline
is deselected.
(Windows
®
XP and Windows Server
®
2003)
Click the
Start
button and choose
Printers and Faxes
. Right-click
Brother HL-XXXX series
. Make sure that
Use Printer Offline
is deselected.
Contact your administrator to check your Secure Function Lock settings.
Make sure the interface is set to
Auto
on the machine (see how to change the
Check that the machine is not in Power Off mode.
The machine is not printing or has stopped printing.
The headers or footers appear when the document displays on the screen but they are not on the printed page.
If the machine is in Power Off mode, press and hold down and then re-send print data.
(See
Press
Cancel
.
on the control panel,
The machine will cancel the print job and clear it from the memory. The printout may be incomplete.
There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
(See
Unprintable area when printing from a computer
5
5
173
Troubleshooting
Printing difficulties (continued)
Difficulties
The machine prints unexpectedly or it prints garbage.
The machine prints the first couple of pages correctly, then some pages have text missing.
Cannot perform ‘Page Layout’ printing.
Print speed is too slow.
The machine does not print from Adobe
®
Illustrator
®
.
Poor print quality
Suggestions
Press
Cancel
to cancel print jobs.
Check the settings in your application to make sure it is set up to work with your machine.
Check the settings in your application to make sure that it is set up to work with your machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make sure that you connected the interface cable correctly.
(See Quick Setup Guide)
Check that the paper size setting in the application and in the printer driver are the same.
Try changing the printer driver setting. The highest quality needs longer data processing, sending and printing time.
Reduce the print quality.
(For Macintosh, see
See
Paper handling difficulties
Difficulties
The machine does not feed paper.
Suggestions
If the paper tray is empty, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not selected in the printer driver.
Clean the paper pick-up roller.
The machine does not feed paper from the Manual feed slot.
(See
Cleaning the paper pick-up roller
Make sure that
Manual
is selected in the printer driver.
How do I print on envelopes?
Load one envelope at a time in the Manual feed slot. Your application must be set to print the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application.
(See your application’s manual for more information.)
5
174
Troubleshooting
Network difficulties
Difficulties
Cannot print over a network after completing the software installation.
The Brother software cannot be installed.
Cannot connect to wireless network.
(HL-3170CDW)
Suggestions
When the
Cannot print to the networked printer.
screen appears, follow the onscreen instructions. If the problem is not solved, see Network User's Guide:
Troubleshooting
.
Make sure the interface is set to
Auto
on the machine (see how to change the
(Windows
®
)
If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
Investigate the problem using the WLAN Report. Print the WLAN Report in the menu selection:
Machine Info.
,
Print WLAN Report
and then press
Go
.
For more details, see Quick Setup Guide
For other problems concerning using your machine on a Network,see Network User's Guide
Other difficulties
Difficulties Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.
If the problem is not solved, turn off the machine. If you are using a power breaker, disconnect it to make sure it is not the problem. Plug the machine's power cord directly into a different known working wall electrical socket and turn on the machine.
If there is still no power, try a different power cable.
5
175
Troubleshooting
Other difficulties (continued)
Difficulties
The machine cannot print EPS data that includes binary with the BR-Script3 printer driver.
Suggestions
(Windows
®
)
To print EPS data, do the following: a
For Windows
®
7 and Windows Server
®
2008 R2:
Click the (
Start
) button and
Devices and Printers
.
For Windows Vista
®
and Windows Server
®
2008:
Click the (
Start
) button,
Control Panel
,
Hardware and Sound
, and then
Printers
.
For Windows
®
XP and Windows Server
®
2003:
Click the
Start
button, and select
Printers and Faxes
.
b
Right-click the
Brother HL-XXXX BR-Script3
icon and select
Printer properties
(
Properties
), and
Brother HL-XXXX BR-Script3
if necessary.
c
From the
Device Settings
tab, choose
TBCP
(Tagged binary communication protocol) in
Output Protocol
.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print the EPS data at the machine through a network. For installing the BR-Script3 printer driver through the network, visit the
Brother Solutions Center at http://solutions.brother.com/.
5
176
Troubleshooting
Improving the print quality
problem is probably not the machine. Check the interface cable or try the machine on another computer. If the printout has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.
NOTE
Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the refilling of used cartridges with toner from other sources.
a
To get the best print quality, we suggest using the recommended paper. Check that you are using paper
that meets our specifications (see
Acceptable paper and other print media
b
Check that the drum units and toner cartridges are installed correctly.
5
5
Examples of poor print quality Recommendation
Adjust the print margins on your application and reprint the job.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGH abcdefghijk
ABCD abcde
01234
Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Colours are light or faint on the whole page
Perform the calibration using the control panel or the printer driver (see
Make sure toner save mode is off in the control panel or the printer driver.
Make sure that the media type setting in the driver matches the type of paper
Acceptable paper and other print media
Shake all four toner cartridges gently.
Wipe the windows of all four LED heads with a
dry
lint free soft cloth (see
177
Troubleshooting
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
Wipe the windows of all four LED heads with a
dry
lint free soft cloth (see
Make sure that foreign material such as a torn piece of paper, sticky note or dust is not inside the machine and around the drum unit and toner cartridge.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
5
White streaks or bands down the page
S TUVWXYZ. 012 3
S TUVWXYZ. 012 3
S TUVWXYZ. 012 3
S TUVWXYZ. 012 3
89 .
89 .
89 .
89 . q r s t u vwxyz.
q r s t u vwxyz.
q r s t u vwxyz.
q r s t u vwxyz.
ABCDEFGHIJKLMNOPQR S TUVWXYZ. 012 3
ABCDEFGHIJKLMNOPQR S TUVWXYZ. 012 3
ABCDEFGHIJKLMNOPQR S TUVWXYZ. 012 3
ABCDEFGHIJKLMNOPQR S TUVWXYZ. 012 3
89 . ab cdefghijklmnop q r s t u vwxyz.
89 . ab cdefghijklmnop q r s t u vwxyz.
89 . ab cdefghijklmnop q r s t u vwxyz.
89 . ab cdefghijklmnop q r s t u vwxyz.
Clean all four corona wires (one for each colour) inside the drum unit by
Make sure the green tab of the corona wire is at the home position ( a
) (1).
1
Coloured streaks or bands down the page
Replace the toner cartridge that matches the colour of the streak or band (see
Replacing the toner cartridges
on page 111). To identify the colour of the
toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Identify the colour causing the problem and put in a new drum unit (see
To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
178
Troubleshooting
Examples of poor print quality
S TUVWXYZ. 012 3 4567 89 . ab cdefghijklmnop q r s t u vwxyz.
S TUVWXYZ. 012 3 4567 89 . ab cdefghijklmnop q r s t u vwxyz.
S TUVWXYZ. 012 3 4567 89 . ab cdefghijklmnop q r s t u vwxyz.
S TUVWXYZ. 012 3 4567 89 . ab cdefghijklmnop q r s t u vwxyz.
ABCDEFGHIJKLMNOPQR S 3
ABCDEFGHIJKLMNOPQR S 3
ABCDEFGHIJKLMNOPQR S 3
ABCDEFGHIJKLMNOPQR S 3
89 .
89 . ab q r s t u vwxyz.
ab q r s t u vwxyz.
89 . ab q r s t u vwxyz.
89 . ab q r s t u vwxyz.
Coloured lines across the page
ABCDEFGHIJKLMNOPQR S TUVWXYZ. 012 3
ABCDEFGHIJKLMNOPQR S TUVWXYZ. 012 3
ABCDEFGHIJKLMNOPQR S TUVWXYZ. 012 3
ABCDEFGHIJKLMNOPQR S TUVWXYZ. 012 3
89 .
89 . ab cdefghijklmnop q r s t u vwxyz.
ab cdefghijklmnop q r s t u vwxyz.
89 . ab cdefghijklmnop q r s t u vwxyz.
89 . ab cdefghijklmnop q r s t u vwxyz.
White spots or hollow print
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
Identify the colour causing the problem and replace the toner cartridge that
matches the colour of the line (see
Replacing the toner cartridges
To identify the colour of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Identify the colour causing the problem and put in a new drum unit (see
To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Make sure that the media type setting in the driver matches the type of paper
Acceptable paper and other print media
Check the machine’s environment. Conditions such as high humidity can cause hollow print.
(See Product Safety Guide:
Choose a safe location for your product
.)
If the problem is not solved after printing a few pages, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Clean
Identify the colour causing the problem and put in a new drum unit (see
To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Identify the colour causing the problem and put in a new toner cartridge (see
Replacing the toner cartridges
on page 111). To identify the colour of the
toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Identify the colour causing the problem and put in a new drum unit (see
To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Blank page or some colours are missing
94 mm
94 mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
If the problem is not solved after printing a few pages, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Clean
Identify the colour causing the problem and put in a new drum unit (see
To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Coloured spots at 94mm
5
179
Troubleshooting
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
24 mm
Recommendation
Identify the colour causing the problem and put in a new toner cartridge (see
Replacing the toner cartridges
on page 111). To identify the colour of the
toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
24 mm
Coloured spots at 24mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Toner scatter or toner stain
The colour of your printouts is not what you expected
Check the machine’s environment. Conditions such as high humidity and high temperatures may cause this print quality problem.
Identify the colour causing the problem and put in a new toner cartridge (see
Replacing the toner cartridges
on page 111). To identify the colour of the
toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Identify the colour causing the problem and put in a new drum unit (see
To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
To improve the color density, calibrate the colours using first the control panel
and then the printer driver (see
To adjust the print position of colours for sharper edges, perform an automatic colour registration using the control panel (see
Make sure toner save mode is off in the control panel or the printer driver.
See
Toner Save Mode
in
®
printer driver),
®
BR-Script printer driver),
on page 69 (For Macintosh printer driver),
on page 73 (For Macintosh BR-Script printer driver).
If the print quality of the black portion is not what you expected, select the
Print Text in Black
check box of the printer driver. See
Print Text in Black
in
If the print quality is poor, deselect the
Improve Grey Colour
check box of the printer driver. See
Improve Grey Colour
®
printer driver),
(For Windows
®
BR-Script printer driver) or
on page 69 (For Macintosh printer driver).
Identify the colour causing the problem and put in a new toner cartridge (see
Replacing the toner cartridges
on page 111). To identify the colour of the
toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Identify the colour causing the problem and put in a new drum unit (see
To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
5
180
Troubleshooting
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Colour misregistration
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Uneven density appears periodically across the page
A
B
C
D
E
W X Y Z
Missing image at thin line
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
Make sure that the machine is on a solid level surface.
Perform the auto colour registration using the control panel (see
Identify the colour causing the problem and put in a new drum unit (see
To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Put in a new belt unit (see
Perform the calibration using the control panel or the printer driver (see
Deselect the
Improve Grey Colour
check box of the printer driver.
Identify the colour causing the problem and put in a new toner cartridge (see
Replacing the toner cartridges
on page 111). To identify the colour of the
toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Identify the colour causing the problem and put in a new drum unit (see
To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
Make sure toner save mode is off in the control panel or the printer driver.
See
Toner Save Mode
in
®
printer driver),
®
BR-Script printer driver),
on page 69 (For Macintosh printer driver),
on page 73 (For Macintosh BR-Script printer driver).
Change the print resolution.
If you use a Windows printer driver, choose
Improve Pattern Printing
in
Print Setting of Basic tab (see
Check the paper type and quality (see
Acceptable paper and other print media
Make sure that the back cover is closed correctly.
Make sure that the two grey levers inside the back cover are in the up positions.
Make sure that the media type setting in the driver matches the type of paper
Acceptable paper and other print media
Wrinkle
5
181
Troubleshooting
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Ghost
Recommendation
Check the machine’s environment. Conditions such as low humidity and low temperatures may cause this print quality problem.
(See Product Safety Guide:
Choose a safe location for your product
.)
Make sure that the media type setting in the driver matches the type of paper
Acceptable paper and other print media
Make sure you lift up the two grey levers inside the back cover until they stop in the up position (1).
1
5
Identify the colour causing the problem and put in a new drum unit (see
To identify the colour of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
182
Troubleshooting
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Recommendation
Make sure you lift up the two grey levers inside the back cover until they stop in the up position (1).
1
Poor fixing
5
Curled or wavy
Make sure that the media type setting in the driver matches the type of paper
Acceptable paper and other print media
Choose
Improve Toner Fixing
mode in the printer driver.
(For Windows, see
(For Macintosh, see
If this selection does not provide enough improvement, change the printer driver setting in
Media Type
to a thick setting. If you are printing an envelope, choose
Env. Thick
in the media type setting.
Choose
Reduce Paper Curl
mode in the printer driver.
(For Windows, see
If the problem is not solved, choose
Plain Paper
in the media type setting.
If you are printing an envelope, choose
Env. Thin
in the media type setting.
If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180
°
in the paper tray.
Store the paper where it will not be exposed to high temperatures and high humidity.
Open the back cover (face-up output tray) to let the printed pages exit onto the face-up output tray.
183
Troubleshooting
Examples of poor print quality Recommendation
Make sure that the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes.
See
Loading paper in the Manual feed slot
NOTE
When you have finished printing, open the back cover and reset the two grey levers back to their original positions (1) by lifting them up until they stop.
1
Envelope Creases
5
184
Troubleshooting
Machine Information
5
Checking the Serial Number
You can see the machine’s Serial Number on the LCD.
a
Press a or b
to choose
Machine Info.
. Press
OK
.
b
Press a or b
to choose
Serial No.
. Press
OK
.
5
Default settings
The machine has three levels of default settings; the default settings have been set at the factory before
Network
Factory Reset
Settings Reset
NOTE
• You cannot modify the preset default settings.
• Page counters can never be changed.
Network default settings
To reset only the print server back to its default settings (by resetting all network information such as the password and IP address), follow these steps: a
Press a or b
to choose
Reset Menu
. Press
OK
.
b
Press a or b
to choose
Network
. Press
OK
.
c
Press a to choose
Yes
. The machine will restart automatically.
5
5
Factory Reset
You can partially reset the machine partially back to its factory printer settings. The settings that will not be reset are the
Interface
,
Local Language
,
Reprint
,
Setting Lock
, Secure Function Lock 2.0 and the
Network settings:
5
a
Press a or b
to choose
Reset Menu
. Press
OK
.
b
Press a or b
to choose
Factory Reset
. Press
OK
.
c
Press a
to choose
Reset
.
5
185
Troubleshooting
Settings Reset
This operation will reset all the machine's settings back to the default printer settings: a
Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will not be reset.
b
Press a or b
to choose
Reset Menu
. Press
OK
.
c
Press a
and
Cancel
at the same time. Press
OK
after
Settings Reset
appears.
d
Press
OK
after
Restart Printer?
appears.
e
The machine will restart automatically.
5
5
186
A
Appendix
Machine specifications
General
Model
Printer Type
Print Method
Memory Capacity
Standard
LCD (liquid crystal display)
Power Source
Power Consumption
(Average)
Peak
Printing
Ready
Dimensions
HL-3150CDN
LED
HL-3170CDW
Electrophotographic LED Printer (single-pass)
64 MB 128 MB
16 characters × 1 line
220 - 240 V AC 50/60 Hz
Approx. 1152 W
Approx. 335 W at 25 ° C
Approx. 60 W at 25 ° C
Approx. 380 W at 25 ° C
Deep Sleep
Power Off
Approx. 0.57 W
Approx. 0.05 W
240 mm
410 mm
Weights
(with consumables) 18.4 kg
1
2
3
USB connections to PC
Measured according to IEC 62301 Edition 2.0.
Power consumption varies slightly depending on the usage environment or part wear.
465 mm
A
A
A
A
187
Appendix
Model
Noise
Level
Temperature
Humidity
Sound
Pressure
Sound
Power
Printing
Ready
Printing
Ready
Operating
Storage
Operating
Storage
HL-3150CDN
L
PA m = 53.0 dB (A)
L
PA m = 33.0 dB (A)
(Colour)
L
WA d = 6.31 B (A)
(Mono)
L
WA d = 6.30 B (A)
L
WA d = 4.15 B (A)
10 to 32.5
°
C
0 to 40
°
C
20 to 80% (without condensation)
10 to 90% (without condensation)
1
Measured in accordance with the method described in RAL-UZ122.
HL-3170CDW
(Colour)
L
WA d = 6.43 B (A)
(Mono)
L
WA d = 6.42 B (A)
L
WA d = 4.53 B (A)
A
188
Appendix
Print media
A
Model
Paper
Paper
2-sided
Paper Tray
(Standard)
Manual feed slot
Maximum
Paper
Capacity
Paper Type
HL-3150CDN HL-3170CDW
Paper Type Plain paper, Thin paper, Recycled paper
Paper Size A4, Letter, B5 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio
Paper Weight 60 to 105 gsm
Up to 250 sheets of 80 gsm Plain paper
Paper Size
Plain paper, Thin paper, Thick paper, Thicker paper, Recycled paper,
Bond paper, Label, Envelope, Env.Thin, Env.Thick, Glossy Paper
Width: 76.2 to 216 mm
Length: 116 to 355.6 mm
Paper Weight 60 to 163 gsm
Face-Down Output Tray Up to 100 sheets of 80 gsm Plain paper (face-down delivery to the face-down output paper tray)
Face-Up Output Tray
Automatic
2-sided
Printing
Paper Type
Paper Size
One sheet (face-up delivery to the face-up output tray)
Plain paper, Thin paper, Recycled paper
A4
Paper Weight 60 to 105 gsm
1
For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.
A
189
Appendix
Printer
A
1
2
3
Model
Automatic 2–sided Print
Emulation
Resolution
Single side print
2–sided
HL-3150CDN
Yes
GDI
HL-3170CDW
PCL6, BR-Script3 (PostScript
®
3™)
600 × 600 dpi
2400dpi (600
×
2400) quality
Monochrome Up to 18 ppm (A4 size)
Full colour
Up to 19 ppm (Letter size)
Up to 18 ppm (A4 size)
Up to 22 ppm (A4 size)
Up to 23 ppm (Letter size)
Up to 22 ppm (A4 size)
Up to 19 ppm (Letter size) Up to 23 ppm (Letter size)
Monochrome Up to 7 sides per minute (3.5 sheets per minute) (A4 or Letter size)
Full colour Up to 7 sides per minute (3.5 sheets per minute) (A4 or Letter size)
(Color)
Less than 16 seconds at 23
°
C / 230 V
(Mono)
Less than 16 seconds at 23 ° C / 230 V
The print speed may change depending on the type of document you print.
Print speed may be slower when the machine is connected by wireless LAN.
From Ready mode and standard tray
A
Interface
A
Model
USB
Wireless LAN
HL-3150CDN
Hi-Speed USB 2.0
HL-3170CDW
We recommend using a USB 2.0 cable (Type A/B) that is no more than 2.0 metres long.
10BASE-T / 100BASE-TX
Use a straight-through Category 5 (or greater) twisted-pair cable.
IEEE 802.11b/g/n (Infrastructure Mode/
Ad-hoc Mode)
IEEE 802.11g/n (Wi-Fi Direct)
1
2
3
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.
Third party USB ports are not supported.
For detailed network specifications, see
on page 191 and see Network User's Guide
190
Appendix
Network (LAN)
A
1
2
Model
LAN
Protocols
Security Protocols
Wireless Network Security
Wireless Network
Setup Support Utility
IPv4
IPv6
Wired
Wireless
AOSS™
WPS
-
-
-
HL-3150CDN HL-3170CDW
You can connect your machine to a network for Network Printing.
Also included is Brother BRAdmin Light
software.
Network Management
ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server,
HTTP/HTTPS server, TFTP client and server, SMTP Client,
SNMPv1/v2c/ v3, ICMP, Web Services (Print), CIFS client, SNTP client
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, IPP/IPPS, FTP Server,TELNET Server,
HTTP/HTTPS server, TFTP client and server, SMTP Client,
SNMPv1/v2c/v3, ICMPv6, Web Services (Print), CIFS Client, SNTP
Client
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS,
SMTP, POP), SNMP v3 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS,
EAP-TTLS), Kerberos
APOP, POP before SMTP,
SMTP-AUTH, SSL/TLS (IPPS,
HTTPS, SMTP, POP), SNMP v3
802.1x (LEAP, EAP-FAST, PEAP,
EAP-TLS, EAP-TTLS), Kerberos
WEP 64/128 bit, WPA-PSK
(TKIP/AES), WPA2-PSK (AES)
Yes
Yes
(For Windows
®
users) Brother BRAdmin Light is available from the CD-ROM provided with the machine.
(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.
(For Windows
®
users) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/.
A
191
Appendix
Computer requirements
A
Computer Platform &
Operating System Version
Windows
Macintosh
Operating
System
®
Operating
System
Windows
®
XP Home
Windows
®
XP
Professional
Windows
®
XP
Professional x64
Edition
Windows Vista
®
Windows
®
7
Windows
®
8
Windows Server
®
2003
Windows Server
®
2003 x64 Edition
Windows Server
®
2008
Windows Server
®
2008 R2
Windows Server
®
2012
Mac OS X v10.6.8
OS X v10.7.x
OS X v10.8.x
PC Interface
10/100
Base-TX
(Ethernet)
Printing
Printing
Printing
Wireless
802.11b/g/n
Processor
32bit (x86) or 64bit
(x64) processor
64bit (x64) processor
32bit (x86) or 64bit
(x64) processor
32bit (x86) or 64bit
(x64) processor
64bit (x64) processor
32bit (x86) or 64bit
(x64) processor
64bit (x64) processor
64bit (x64) processor
Intel
®
Processor
1
2
Third party USB ports are not supported.
HL-3170CDW only
For the latest driver updates, visit http://solutions.brother.com/.
All trademarks, brand and product names are property of their respective companies.
Hard Disk
Space to install
80 MB
80 MB
A
192
Appendix
Important information for choosing your paper
The information in this section will help you choose paper to use with this machine.
NOTE
If you use paper that is not recommended, a paper jam or misfeed may occur in the machine.
Before you buy a large quantity of paper
Make sure that the paper is appropriate for the machine.
A
A
Paper for plain paper copies
Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on the paper’s package. Check the package to see whether it is appropriate for laser printers. Use paper that is appropriate for laser printers.
A
A
Basis weight
The basis weight of the paper in general use varies in different countries. We recommend that you use paper that weighs 75 to 90 gsm, although this machine is able to cope with thinner or thicker paper than these weights.
A
Long grain and short grain
The pulp fiber of the paper is aligned during paper manufacturing. And paper can be classified into two types, long grain and short grain.
A
Long grain paper fibers run in the same direction as the long edge of the paper. Short grain paper fibers run perpendicular to the long edge of the paper. Though most plain paper for copying is long grain, some is short grain. We recommend that you use long grain paper for this machine. Short grain paper is too weak for the paper transport of the machine.
Acid paper and neutralized paper
Paper can be classified as either acid paper or neutralized paper.
Though modern paper manufacture methods started with acid paper, neutralized paper is recently taking the place of acid paper because of environmental issues.
However, many forms of acid paper can be found in recycled paper. We recommend that you use neutralized paper for this machine.
Use an acid paper check pen to distinguish acid paper from neutral paper.
A
Print surface
The characteristics of the face side and reverse side of a sheet of paper may vary a little.
Usually, the opening side of the paper ream package is the print side. Follow the instructions on the paper package. Typically, the print side is indicated by an arrow.
A
193
Appendix
Consumable Items
(For Oceania)
Model
Toner
Cartridge
Inbox Black
Cyan,
Magenta,
Yellow
Black Standard
Cyan,
Magenta,
Yellow
High Yield Black
Cyan,
Magenta,
Yellow
Drum Unit
HL-3150CDN HL-3170CDW
Approx. 1,000 pages A4 or Letter page
Approx. 1,000 pages A4 or Letter page
Approx. 2,500 pages A4 or Letter page
Approx. 1,400 pages A4 or Letter page
-
Approx. 2,200 pages A4 or Letter page
Approx. 15,000 pages A4 or Letter pages
Belt Unit
Waste Toner Box
Approx. 50,000 pages A4 or Letter pages
Approx. 50,000 pages A4 or Letter pages
A
A
Model Name
-
-
TN-251BK
TN-251C,
TN-251M,
TN-251Y
-
TN-255C,
TN-255M,
TN-255Y
DR-251CL
,
DR-251CL-BK
,
BU-220CL
WT-220CL
A
194
Appendix
(For Other countries)
Model
Toner
Cartridge
Inbox Black
Standard
Cyan,
Magenta,
Yellow
Black
Cyan,
Magenta,
Yellow
High Yield Black
Cyan,
Magenta,
Yellow
Drum Unit
HL-3150CDN HL-3170CDW
Approx. 1,000 pages A4 or Letter page
Approx. 1,000 pages A4 or Letter page
Approx. 2,500 pages A4 or Letter page
Approx. 1,400 pages A4 or Letter page
-
Approx. 2,200 pages A4 or Letter page
Approx. 15,000 pages A4 or Letter pages
Model Name
-
-
TN-261BK
TN-261C,
TN-261M,
TN-261Y
-
TN-265C,
TN-265M,
TN-265Y
DR-261CL
,
DR-261CL-BK
,
BU-220CL
WT-220CL
1
4
5
2
3
Belt Unit
Waste Toner Box
Approx. 50,000 pages A4 or Letter pages
Approx. 50,000 pages A4 or Letter pages
Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
Drum life is approximate and may vary by type of use.
Contains 4 pc. Drum Set.
Contains 1 pc. Black Drum Unit.
Contains 1 pc. Colour Drum Unit.
NOTE
• Availability of toner cartridges differs from one country to another. Visit the Brother Solutions Center at http://solutions.brother.com/ or contact your local Brother office for further details.
• Brother does not recommend the use of consumables other than genuine Brother consumables.
• Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.
A
A
195
Appendix
Brother numbers
A
IMPORTANT
For technical and operational help, you must call the country where you bought the machine. Calls must be made
from within
that country.
Register your product
Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register your new product, register on-line at
A http://www.brother.com/registration/
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your machine needs. Download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your
Brother product.
http://solutions.brother.com/
Check here for Brother driver updates.
A
A
Customer Service
Visit http://www.brother.com/ for contact information on your local Brother office.
Service center locations
For service centres in Asia, contact your local Brother Office. Address and telephone contact information for
Asian offices can be found at http://www.brother.com/ by selecting your country.
A
A
Internet Addresses
Brother Global Web Site: http://www.brother.com/
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com/
196
B
Index
Numerics
2-sided printing
......................................................... 20
A
Apple Macintosh
.................................................24
Auto Power Off
........................................................ 103
B
Back key
................................................................... 82
BR-Script3
...........................................................50
C
Cancel key
................................................................ 82
Cleaning
.................................................................. 140
Color Correction
................................................97
Computer requirements
.......................................... 192
Consumable items
,
Control panel
............................................................. 81
Control panel LCD menu
.......................................... 84
Corona wire
............................................................. 143
D
Data LED
.................................................................. 83
Deep Sleep
............................................................... 83
Deep Sleep mode
................................................... 102
Default settings
....................................................... 185
Device Settings tab
................................................... 47
Dimensions
............................................................. 187
Drum unit
................................................................ 119
E
Emulation
................................................................ 190
Envelopes
........................................................ 3
Error LED
.................................................................. 83
Error messages
....................................................... 158
F
Folio
............................................................................ 3
G
General Setup
........................................................... 88
Go key
....................................................................... 82
I
Interface
.................................................................. 190
J
Jam 2-sided
............................................................ 165
Jam Inside
............................................................... 169
Jam Manual Feed
................................................... 163
Jam Rear
................................................................ 167
Jam Tray 1
.............................................................. 163
K
Keys
.......................................................................... 81
L
Labels
.............................................................. 3
LCD (liquid crystal display)
....................................... 81
LED (light-emitting diode)
......................................... 83
Linux
......................................................................... 24
M
Machine information
.................................................. 85
Macintosh
............................................................24
Maintenance messages
..................................107
Manual 2-sided printing
............................................. 23
Media specifications
................................................ 189
Memory
................................................................... 187
Menu settings
............................................................ 84
N
Network connectivity
............................................... 190
Network menu
.....................................................92
Network software
...................................................... 80
B
197
Index
P
Paper
..................................................................2
loading
...............................................................8
recommended
.......................................................... 3
size
.......................................................................... 2
tray capacity
............................................................. 3
type
.......................................................................... 2
Paper jams
.............................................................. 163
Paper Tray
................................................................ 87
Print difficulties
............................................................. 173
Macintosh
BR-Script3 printer driver
..................................... 72
Printer driver
....................................................... 61
Windows
®
2-sided printing
................................................... 33
Booklet printing
................................................... 34
BR-Script3 printer driver
..................................... 50
Printer driver
....................................................... 28
Print Menu
................................................................. 89
Print quality
............................................................. 177
Printer driver
................................................ 24
R
Register your product
.............................................. 196
Reprint
...................................................................... 98
Reset Menu
............................................................... 96
S
Secure data
............................................................... 99
Service centres (Europe and other countries)
Sleep mode
.......................................................83
Specifications
.......................................................... 187
Status Monitor
Macintosh
.............................................................. 78
Windows
®
.............................................................. 59
T
TCP/IP
......................................................... 92
Thick paper
............................................................... 15
Toner cartridge
................................................110
Troubleshooting
..............................................157
if you are having difficulty network
............................................................. 175
paper handling
.................................................. 174
printing
.............................................................. 173
U
Unprintable area
......................................................... 7
Utilities
.................................................................... 196
W
Watermark
..........................................................36
Weights
................................................................... 187
Windows
®
................................................................. 24
WLAN
..................................................................94
B
198
For Australia Only:
Support –
For technical support of your Brother Product other than what you can resolve through the User's
Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer to
FAQs/Troubleshooting, locating Drivers & Software.
Alternatively, please contact the Product Support Centre for any customer care/technical support enquiry.
To contact Brother International (Aust) Pty Ltd for support on a Brother product please see the details listed below:
Product Support Centre:
Australia
Brother International (Aust) Pty Ltd
Phone:
Fax:
02 8875 6000
02 9870 7223
Solutions Site:
Web Site:
Email: http://solutions.brother.com/ www.brother.com.au
To submit an e-mail enquiry, visit www.brother.com.au go to
Support
area and follow the prompts.
Service and
Our Technical Support Consultants are available 5 days a week by phone during the hours of 8.30am to
5.00pm (EST/EDST) Monday to Friday.
For New Zealand Only:
For technical support for your Brother Product please refer to this user guide and the FAQ’s available on our
Brother Solutions website, http://solutions.brother.com/
Drivers, software, user guides and technical references are all available on our Brother Solutions website.
If you require further assistance please contact Brother International (NZ) Limited on the following numbers
Initial setup and 14 day product support
Technical Support for those using Genuine Brother Consumables
Technical Support for those
not
using Genuine Consumables
24 / 7 Automated Self Help
Brother Recycle Assistance
Fax Assistance
0800 454 677
0800 329 111
0900 552 152
0800 652 152
0800 632 467
0800 837 822
Our Technical Support Consultants are available 7 days a week by phone during the hours of 8.30am to 5pm
Monday to Friday and 9am to 5pm Saturday and Sunday.
Email Assistance
Please visit www.brother.co.nz and submit a helpdesk enquiry from our Service and Support page.
Web Assistance
Please visit www.brother.co.nz under Service and Support for Frequently Asked Questions, Driver downloads, Warranty information and Service Centres.
advertisement
Key Features
- LED Colour
- 2400 x 600 DPI
- Printing colours: Black, Cyan, Magenta, Yellow
- A4 23 ppm
- Duplex printing
- Wi-Fi Ethernet LAN
- LCD
- Total number of input trays: 1 Total input capacity: 250 sheets Total output capacity: 100 sheets
- Internal memory: 128 MB 333 MHz