Brother HL-5450DN Printer User`s guide

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Brother HL-5450DN Printer User`s guide | Manualzz

User’s Guide

Brother Laser Printer

HL-5440D

HL-5450DN

HL-5450DNT

For visually-impaired users

You can read this manual with Screen Reader ‘text-to-speech’ software.

You must set up the hardware and install the driver before you can use the machine.

Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.

Please read this User’s Guide thoroughly before you use the machine.

Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities, and answers to frequently asked questions (FAQs) and technical questions.

Note: Not all models are available in all countries.

Version 0

UK/IRE

User's Guides and where to find them?

1

2

Which manual?

Quick Setup Guide

What's in it?

Product Safety Guide Read this Guide first. Please read the Safety

Instructions before you set up your machine. See this

Guide for trademarks and legal limitations.

Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.

User’s Guide

Network User's Guide

(HL-5450DN(T) only)

Learn the print operations, how to replace consumables, and performing routine maintenance.

See troubleshooting tips.

This Guide provides useful information about wired network settings and security settings using the

Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

Google Cloud Print

Guide

(HL-5450DN(T) only)

Mobile Print/Scan

Guide for Brother iPrint&Scan

(HL-5450DN(T) only)

This Guide provides details on how to configure your

Brother machine to a Google account and use

Google Cloud Print services for printing over the

Internet from devices using Gmail™ for mobile,

GOOGLE DOCS™ for mobile and applications for the

Chrome OS.

This Guide provides useful information about printing

JPEG and PDF

1

files from your mobile device and

scanning

2

from your Brother machine to your mobile

device when connected on a Wi-Fi network.

Where is it?

Printed / In the box

Printed / In the box

PDF file / CD-ROM / In the box

PDF file / CD-ROM / In the box

PDF file / Brother Solutions Center at http://solutions.brother.com/

PDF file / Brother Solutions Center at http://solutions.brother.com/

PDF printing is not supported on Windows

®

Phone.

HL-5450DN(T) does not support the scanning feature.

i

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation

The following symbols and conventions are used throughout the documentation.

WARNING

Important

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

Important indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Prohibition icons indicate actions that must not be performed.

Electrical Hazard icons alert you to possible electrical shock.

Fire Hazard icons alert you to the possibility of fire.

Hot Surface icons warn you not to touch machine parts that are hot.

Note

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Bold

Italics

Bold style identifies keys on the machine control panel or computer screen.

Italicized style emphasizes an important point or refers you to a related topic.

ii

Table of Contents

1

2

Printing Methods 1

About this Machine ....................................................................................................................................1

Front view and Back view....................................................................................................................1

Acceptable paper and other print media....................................................................................................2

Recommended paper and print media ................................................................................................2

Type and size of paper ........................................................................................................................2

Handling and using special paper .......................................................................................................4

Unprintable area when printing from a computer ................................................................................7

Loading paper............................................................................................................................................8

Loading paper and print media............................................................................................................8

Loading paper in the standard paper tray and the optional lower tray ................................................8

Loading paper in the multi-purpose tray (MP tray) ............................................................................12

Duplex (2-sided) printing..........................................................................................................................18

Guidelines for printing on both sides of the paper .............................................................................18

Automatic duplex printing ..................................................................................................................19

Manual duplex printing ......................................................................................................................21

Driver and Software 22

Printer driver ............................................................................................................................................22

Printing a document...........................................................................................................................23

Printer driver settings.........................................................................................................................24

Windows

®

................................................................................................................................................25

Accessing the printer driver settings..................................................................................................25

Features in the Windows

®

printer driver............................................................................................26

Basic tab............................................................................................................................................26

Advanced tab.....................................................................................................................................31

Print Profiles tab ................................................................................................................................39

Accessories tab .................................................................................................................................41

Support ..............................................................................................................................................43

Features in the BR-Script3 printer driver (PostScript

®

3™ language emulation) .............................45

Uninstalling the printer driver.............................................................................................................51

Status Monitor ...................................................................................................................................52

Macintosh ................................................................................................................................................54

Features in the printer driver (Macintosh)..........................................................................................54

Choosing page setup options ............................................................................................................54

Features in the BR-Script3 printer driver (PostScript

®

3™ language emulation) ............................63

Removing the printer driver ...............................................................................................................67

Status Monitor ...................................................................................................................................68

Software ..................................................................................................................................................70

Software for networks .......................................................................................................................70

Remote Printer Console (Windows

®

only) ........................................................................................70

iii

3

4

5

6

General Information 71

Control panel ...........................................................................................................................................71

LEDs (Light Emitting Diodes) ............................................................................................................71

Service call indications ......................................................................................................................79

Control panel keys.............................................................................................................................81

Print a test page ......................................................................................................................................82

Using the Go key ...............................................................................................................................82

Using the printer driver ......................................................................................................................82

Print a Printer Settings page....................................................................................................................83

Using the Go key ...............................................................................................................................83

Using the printer driver ......................................................................................................................83

Print Fonts ...............................................................................................................................................84

Using the Go key ...............................................................................................................................84

Using the printer driver ......................................................................................................................84

Security features......................................................................................................................................85

Secure Function Lock 2.0 (HL-5450DN(T) only) ...............................................................................85

Ecology features......................................................................................................................................86

Toner Save ........................................................................................................................................86

Sleep Time ........................................................................................................................................86

Deep Sleep mode..............................................................................................................................86

Power Down mode ............................................................................................................................87

Quiet mode feature..................................................................................................................................88

Turning Quiet mode on/off.................................................................................................................88

Options 89

Lower tray (LT-5400) ...............................................................................................................................90

SO-DIMM (HL-5450DN(T) only) ..............................................................................................................91

SO-DIMM types .................................................................................................................................91

Installing extra memory .....................................................................................................................92

Routine Maintenance 94

Replacing consumable items...................................................................................................................94

Replacing the toner cartridge ............................................................................................................95

Replacing the drum unit...................................................................................................................103

Cleaning and Checking the machine .....................................................................................................110

Cleaning the outside of the machine ...............................................................................................110

Cleaning the corona wire.................................................................................................................112

Cleaning the drum unit ....................................................................................................................114

Cleaning the paper pick-up roller.....................................................................................................119

Packing and shipping the machine ........................................................................................................120

Troubleshooting 123

Identifying your problem ........................................................................................................................123

Error messages in the Status Monitor ...................................................................................................124

Paper jams ......................................................................................................................................127

If you are having difficulty with your machine ........................................................................................138

Improving the print quality......................................................................................................................142

Machine Information ..............................................................................................................................149

Default settings................................................................................................................................149

iv

A

B

Appendix 151

Machine specifications...........................................................................................................................151

General............................................................................................................................................151

Print media ......................................................................................................................................153

Printer ..............................................................................................................................................154

Interface...........................................................................................................................................154

Computer requirements...................................................................................................................155

Important information for choosing your paper................................................................................156

Symbol and character sets ..............................................................................................................157

Consumable Items...........................................................................................................................158

Network (LAN) .................................................................................................................................158

Brother numbers....................................................................................................................................159

Index 160

v

1

Printing Methods

About this Machine

Front view and Back view

1

2 7

3

9

6

10

4

5

8

1 Front cover release button

2 Control panel

3 Face-down output tray support flap (support flap)

4 Front cover

5 Paper tray

6 Power switch

7 Face-down output tray

8 Multi-purpose tray (MP tray)

9 Back cover (Face-up output tray when open)

10 AC power connector

11 USB port

12 10BASE-T / 100BASE-TX port (HL-5450DN(T) only)

13 Network Activity Light Emitting Diodes (LEDs) (HL-5450DN(T) only)

14 Parallel port (HL-5440D only)

Note

Most of the illustrations in this User’s Guide show the HL-5450DN.

14

11

12

13

1

1

1

1

1

Printing Methods

Acceptable paper and other print media

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

 DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.

 For correct printing, you must choose the same paper size from your software application as the paper in the tray.

 Avoid touching the printed surface of the paper immediately after printing.

 Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.

1

1

Recommended paper and print media

1

Paper Type

Plain paper

Recycled paper

Labels

Envelopes

Item

Xerox Premier TCF 80 g/m

2

Xerox Business 80 g/m

2

Xerox Recycled Supreme 80 g/m

2

Avery laser label L7163

Antalis River series (DL)

Type and size of paper

The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray.

The names for the paper trays in the printer driver and this Guide are as follows:

1

Tray and optional unit

Paper tray

Optional lower tray unit

(Standard for HL-5450DNT)

Multi-purpose tray

Name

Tray 1

Tray 2

MP Tray

2

Printing Methods

1

2

Paper capacity of the paper trays

Paper Tray

(Tray 1)

Multi-purpose Tray

(MP Tray)

Optional Lower Tray

(Tray 2)

2

Paper size

A4, Letter, Legal,

B5 (ISO/JIS), Executive, A5,

A5 (Long Edge), A6,

B6 (ISO), Folio

1

Width:

76.2 to 215.9 mm

Length:

127 to 355.6 mm

A4, Letter, Legal,

B5 (ISO/JIS), Executive, A5,

B6 (ISO), Folio

1

Folio size is 215.9 mm x 330.2 mm.

Tray 2 is standard on HL-5450DNT.

Paper types

Plain paper, Thin paper and

Recycled paper

No. of sheets up to 250 sheets (80 g/m

2

)

Plain paper, Thin paper,

Thick paper, Thicker paper,

Bond paper, Recycled paper,

Envelopes and Labels

50 sheets (80 g/m

2

)

3 Envelopes

Plain paper, Thin paper and

Recycled paper up to 500 sheets (80 g/m

2

)

Recommended paper specifications

The following paper specifications are suitable for this machine.

Basis weight

Thickness

Roughness

Stiffness

Grain direction

Volume resistivity

Surface resistivity

Filler

Ash content

Brightness

Opacity

75-90 g/m

2

80-110 μm

Higher than 20 sec.

90-150 cm

3

/100

Long grain

10e

9

-10e

11

ohm

10e

9

-10e

12

ohm-cm

CaCO

3

(Neutral)

Below 23 wt%

Higher than 80%

Higher than 85%

 Use paper that is made for plain-paper copying.

 Use paper that is 75 to 90 g/m 2 .

 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.

 This machine can use recycled paper that meets DIN 19309 specifications.

(To help you choose which paper to use with this machine, see Important information for choosing your paper uu page 156.)

1

1

1

3

Printing Methods

Handling and using special paper

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

 DO NOT use inkjet paper because it may cause a paper jam or damage your machine.

 Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process 200 °C.

 If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.

1

Types of paper to avoid

Important

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1

1

1

1

1 A curl of 2 mm or greater may cause jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

4

Printing Methods

Envelopes

Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

We recommend that you print a test envelope to make sure the print results are what you want.

1

Types of envelopes to avoid

Important

DO NOT use envelopes:

• that are damaged, curled, wrinkled or an unusual shape

• that are extremely shiny or textured

• with clasps, staples, snaps or tie strings

• with self-adhesive closures

• that are of a baggy construction

• that are not sharply creased

• that are embossed (have raised writing on them)

• that were previously printed by a laser machine

• that are pre-printed on the inside

• that cannot be arranged neatly when stacked

• that are made of paper that weighs more than the paper weight specifications for the machine

• with edges that are not straight or consistently square

• with windows, holes, cut-outs or perforations

• with glue on surface as shown in figure below

1

1

• with double flaps as shown in figure below

• with sealing flaps that are not folded down when purchased

5

Printing Methods

• with each side folded as shown in figure below

If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.

Labels

The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.

Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.

All labels used in this machine must be able to withstand a temperature of 200 °C for a period of 0.1 seconds.

1

Types of labels to avoid

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

1

1

Important

• DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.

• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.

• DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.

6

Printing Methods

Unprintable area when printing from a computer

The figures below show maximum unprintable areas. The unprintable areas may vary depending on the paper size or settings in the application you are using.

1

1

2

1

4

Usage

Print

Document

Size

Letter

Top (1)

Bottom (3)

4.23 mm

A4 4.23 mm

Legal 4.23 mm

Left (2)

Right (4)

6.35 mm

6.01 mm

6.35 mm

3

Note

When using BR-Script3 emulation, the unprintable area around the edges of the paper is 4.23 mm.

7

Printing Methods

Loading paper

1

Loading paper and print media

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.

When you put paper into the paper tray, note the following:

 If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel keys.

1

1

Loading paper in the standard paper tray and the optional lower tray

1

You can load up to 250 sheets of paper in the standard paper tray (Tray 1). You can also load up to 500

sheets in the optional lower tray (Tray 2) 1 . Paper can be loaded up to the maximum paper mark (

) which

is identified on the right-hand side of the paper tray. (For the recommended paper to use, see Acceptable

paper and other print media uu page 2.)

Tray 2 is standard on HL-5450DNT.

1

Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2

a Pull the paper tray completely out of the machine.

1

8

Printing Methods b While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots.

1

1

1

Note

1

For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray. (Legal and Folio size paper are not available in some regions.) c Fan the stack of paper well to avoid paper jams and misfeeds.

9

Printing Methods d Put paper in the tray and make sure:

 The paper is below the maximum paper mark ( ) (1).

Over filling the paper tray will cause paper jams.

 The side to be printed on must be face down.

 The paper guides touch the sides of the paper so it will feed correctly.

1

1 e Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.

f Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

1

10

Printing Methods g Choose the following settings from each drop-down list of the printer driver.

 Paper Size

A4

B5

Letter

B6

Legal

Folio

Executive

A5 Long Edge

(Tray 1 only)

For the acceptable paper sizes, see Type and size of paper uu page 2.

 Media Type

Plain Paper

 Paper Source

Thin Paper Recycled Paper

A5

A6 (Tray 1 only)

Tray1 Tray2 (if available)

For any other settings, see Driver and Software in Chapter 2.

Note

The name of options in the drop-down lists may vary depending on your operating system and its version.

h Send the print data to the machine.

1

11

Printing Methods

Loading paper in the multi-purpose tray (MP tray)

You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print on thick paper, bond paper, labels or envelopes. (For the recommended paper to use, see

Acceptable paper and other print media uu page 2.)

1

1

Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray

a Open the MP tray and lower it gently.

1 b Pull out the MP tray support (1) and unfold the flap (2).

2

1

12

Printing Methods c Put paper in the MP tray and make sure:

 The paper stays under the maximum paper mark (1).

 The side to be printed on must be face up with the leading edge (top of the paper) in first.

 The paper guides touch the sides of the paper so it will feed correctly.

1

1 d Lift up the support flap to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

13

Printing Methods e Choose the following settings from each drop-down list of the printer driver.

 Paper Size

A4

A5 Long Edge

Folio

Letter

A6

Legal

B5

Customized paper size

1

Executive

B6

A5

3 x 5

1

You can define your original paper size by choosing User Defined... in Windows

®

printer driver, PostScript Custom Page Size in

BR-Script printer driver for Windows

®

, or Custom Page Sizes in Macintosh printer drivers.

For the acceptable paper sizes, see Type and size of paper uu page 2.

 Media Type

Plain Paper

 Paper Source

Thin Paper Recycled Paper Bond Paper

MP Tray

For any other settings, see Driver and Software in Chapter 2.

Note

The name of options in the drop-down lists may vary depending on your operating system and its version.

f Send the print data to the machine.

1

14

Printing Methods

Printing on thick paper, labels and envelopes from the MP tray

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

1

1 a Open the back cover (face-up output tray).

b Open the MP tray and lower it gently.

c Pull out the MP tray support (1) and unfold the flap (2).

2

1

15

Printing Methods d Put paper, labels or envelopes in the MP tray. Make sure:

 The number of envelopes in the MP tray does not exceed 3.

 The paper, labels or envelopes stay under the maximum paper mark (1).

 The side to be printed on must be face up.

1

1 e Choose the following settings from each drop-down list of the printer driver.

 Paper Size

<For printing thick paper or labels>

A4

A5 Long Edge

Folio

Letter Legal

A6 B5

Customized paper size

1

<For Printing envelopes>

Executive

B6

A5

3 x 5

Com-10 DL

Customized paper size

1

C5 Monarch

1

You can define your original paper size by choosing User Defined... in Windows

®

printer driver, PostScript Custom Page Size in

BR-Script printer driver for Windows

®

, or Custom Page Sizes in Macintosh printer drivers.

For the acceptable paper sizes, see Type and size of paper uu page 2.

16

Printing Methods

 Media Type

<For printing thick paper>

Thick Paper Thicker Paper

<For printing labels>

Label

<For Printing envelopes>

Envelopes

 Paper Source

Env. Thin Env. Thick

MP Tray

For any other settings, see Driver and Software in Chapter 2.

Note

• The name of options in the drop-down lists may vary depending on your operating system and its version.

• When you use Envelope #10, choose Com-10 (for Windows ® ) or #10 Envelope (for Macintosh) from the

Paper Size drop-down list.

• For other envelopes that are not listed in the printer driver, such as Envelope #9 or Envelope C6, choose

User Defined... (for Windows

®

printer driver), PostScript Custom Page Size (for BR-Script printer driver for Windows

®

) or Custom Page Sizes (for Macintosh printer driver).

f Send the print data to the machine.

Note

• Remove each envelope as soon as it has been printed. Stacking the envelopes may cause them to jam or curl.

• If envelopes or thick paper get smudged during printing set the Media Type to Env. Thick or

Thicker Paper to increase the fixing temperature.

• If the envelopes are creased after they are printed, see Improving the print quality uu page 142.

• If your thick paper curls during printing, put only one sheet at a time in the MP tray.

• Envelope joints that are sealed by the manufacturer should be secure.

• All sides of the envelope should be correctly folded without wrinkles or creases.

g Close the back cover (face-up output tray).

1

17

Printing Methods

Duplex (2-sided) printing

The supplied printer drivers all enable duplex printing. For more information about how to choose the settings, see the Help text in the printer driver.

1

1

Guidelines for printing on both sides of the paper

 If the paper is thin, it may wrinkle.

 If paper is curled, straighten it and put it back in the paper tray. If the paper continues to curl, replace the paper.

 If the paper is not feeding correctly, it may be curled. Remove the paper and straighten it. If the paper continues to curl, replace the paper.

 When you use the manual duplex function, it is possible that there may be paper jams or poor print quality.

(If there is a paper jam, see Paper jams uu page 127. If you have a print quality problem, see Improving

the print quality uu page 142.)

Note

Make sure that the paper tray is completely inserted in the machine.

1

18

Printing Methods

Automatic duplex printing

If you are using the Macintosh Printer Driver, see Duplex (2-sided) Printing uu page 62.

Automatic duplex printing with the Windows ® printer driver a Choose the following settings from each menu of the printer driver.

 Paper Size

A4

 Media Type

Plain Paper

 Paper Source

Recycled Paper

Tray1

 Duplex / Booklet

MP Tray

Thin Paper

Tray2 (if available)

Duplex

Duplex Type in Duplex Settings

There are four options for each orientation. (See Duplex / Booklet uu page 29.)

Binding Offset in Duplex Settings

You can specify the offset for binding. (See Duplex / Booklet uu page 29.)

Note

• You should use plain paper, recycled paper or thin paper. Do not use bond paper.

• The name of options in the drop-down lists may vary depending on your operating system and its version.

For any other settings, see Driver and Software in Chapter 2.

b Send the print data to the machine. The machine will print on both sides of the paper automatically.

1

1

1

19

Printing Methods

Automatic duplex printing with the BR-Script printer driver for Windows

® a Choose the following settings from each menu of the printer driver.

 Paper Size

A4

 Media Type

Plain Paper

 Paper Source

Recycled Paper Thin Paper

Tray1 MP Tray

 Print on Both sides

Flip on Short Edge

 Page Order

Tray2 (if available)

Flip on Long Edge

Front to Back Back to Front

Note

• You should use plain paper, recycled paper or thin paper. Do not use bond paper.

• The name of options in the drop-down lists may vary depending on your operating system and its version.

For any other settings, see Driver and Software in Chapter 2.

b Send the print data to the machine. The machine will print on both sides of the paper automatically.

1

1

20

Printing Methods

Manual duplex printing

The BR-Script printer driver for Windows

®

does not support manual duplex printing.

If you are using the Macintosh Printer Driver, see Manual Duplex Printing uu page 62.

Manual duplex printing with the Windows ® printer driver a Choose the following settings from each drop-down list of the printer driver.

 Paper Size

You can use all the paper sizes specified for the tray you are using.

 Media Type

You can use all the media types that are specified for the tray you are using, except envelopes and labels which have only one print side.

 Paper Source

1

Tray1

 Duplex / Booklet

MP Tray Tray2 (if available)

1

1

Duplex (Manual)

Duplex Type in Duplex Settings

There are four options for each orientation. (See Duplex / Booklet uu page 29.)

Binding Offset in Duplex Settings

You can specify the offset for binding. (See Duplex / Booklet uu page 29.)

For any other settings, see Driver and Software in Chapter 2.

b Send the print data to the machine. The machine will print all the even-numbered pages on one side of the paper first. Then, the Windows

®

driver instructs you (with a pop-up message) to reinsert the paper to print the odd-numbered pages.

Note

Before reinserting the paper, straighten it well, or you may get a paper jam. Very thin or thick paper is not recommended.

21

2

Driver and Software

2

Printer driver

A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL).

The printer drivers for the supported versions of Windows

®

and Macintosh are on the CD-ROM we have supplied or on the Brother Solutions Center website at http://solutions.brother.com/. Install the drivers by following the steps in the Quick Setup Guide. The latest printer drivers can be downloaded from the Brother

Solutions Center website at:

http://solutions.brother.com/

1

For Windows ®

 Windows

®

printer driver (the most suitable printer driver for this product)

 BR-Script printer driver (PostScript

®

3™ language emulation)

1

Install the driver using the Custom Install from the CD-ROM.

2

2

1

For Macintosh

 Macintosh printer driver (the most suitable printer driver for this product)

 BR-Script printer driver (PostScript ®

3™ language emulation) 1

For the installation instruction of the driver, visit us at http://solutions.brother.com/.

2

2

2

1

For Linux

® 1 2

 LPR printer driver

 CUPS printer driver

For more information and to download the printer driver for Linux please visit your model page at http://solutions.brother.com/ or use the link on the CD-ROM we have supplied.

Depending on Linux distributions, the driver may not be available or it may be released after the initial release of your model.

2

22

Driver and Software

Printing a document

When the machine receives data from your computer, it begins printing by picking up paper from the paper

tray. The paper tray can feed many types of paper and envelopes. (See Paper capacity of the paper trays uu page 3.)

a From your application, choose the Print command.

If any other printer drivers are installed on your computer, choose Brother HL-XXXX series (Where

XXXX is your model name.) as your printer driver from the Print or Print Settings menu in your software application, and then click OK or Print to begin printing.

b Your computer sends the data to the machine. The Ready LED will blink.

c When the machine finishes printing all the data, the Ready LED finishes blinking.

Note

• You can choose the paper size and orientation in your application software.

• If your application software does not support your custom paper size, choose the next largest paper size.

• Then adjust the print area by changing the right and left margins in your application software.

2

2

23

Driver and Software

Printer driver settings

You can change the following printer settings when you print from your computer:

 Paper Size

 Orientation

 Copies

 Media Type

 Resolution

 Print Settings

 Multiple Page

 Duplex

4

/ Booklet

2 4

 Paper Source

 Scaling

 Reverse Print

 Use Watermark

1 2

Header-Footer Print

1 2

 Toner Save Mode

 Administrator

1 2

User Authentication

1 2

(HL-5450DN(T) only)

 Use Reprint

1 2

 Sleep Time

Macro

1 2

 Density Adjustment

 Error Message Printout

1 2

 Improve Print Output

2

3

4

1

 Skip Blank Page

1 3

 Print Profile

1 2

These settings are not available with the BR-script printer driver for Windows

®

.

These settings are not available with the Macintosh printer driver and the BR-Script printer driver for Macintosh.

These settings are not available with the BR-Script printer driver for Macintosh.

Manual duplex printing / Manual booklet printing are not available with the BR-script printer driver for Windows

®

.

2

2

24

Driver and Software

Windows

®

Accessing the printer driver settings

a (For Windows

®

XP and Windows Server

®

2003)

Click Start, and then Printers and Faxes.

(For Windows Vista

® and Windows Server ® 2008)

Click the button, Control Panel, Hardware and Sound, and then Printers.

(For Windows

®

7 and Windows Server

®

2008R2)

Click the button, and then click Devices and Printers.

b Right-click the Brother HL-XXXX series icon (where XXXX is your model name) and select Properties

(Printer properties, and Brother HL-XXXX series if necessary). The printer properties dialog box appears.

c Choose the General tab and then click Printing Preferences... (Preferences...). To configure the tray settings, choose the Accessories tab.

2

2

2

25

Driver and Software

Features in the Windows

®

printer driver

For more information, see the Help text in the printer driver.

Note

• The screens in this section are from Windows

® operating system.

XP. The screens on your PC will vary depending on your

• To access the printer driver settings, see Accessing the printer driver settings uu page 25.

2

Basic tab

You can also change the Page Layout settings by clicking the illustration on the left side of the Basic tab.

2

2

4

1

2

3 a Choose the Paper Size, Orientation, Copies, Media Type, Resolution and Print Settings (1).

b Choose Multiple Page and Duplex / Booklet (2).

c Choose the Paper Source (3).

d Confirm your current settings in the window (4).

e Click OK to apply your chosen settings.

To return to the default settings, click Default, then OK.

26

Driver and Software

Paper Size

From the drop-down box choose the Paper Size you are using.

Orientation

Orientation selects the position of how your document will be printed (Portrait or Landscape).

Portrait (Vertical) Landscape (Horizontal)

2

2

2

Copies

The copies selection sets the number of copies that will be printed.

 Collate

With the Collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected. If the Collate check box is not selected, then each page will be printed for all the copies selected before the next page of the document is printed.

2

Collate checked Collate non-checked

Media Type

You can use the following types of media in your machine. For the best print quality, select the type of media that you wish to use.

 Plain Paper

 Thin Paper

 Thick Paper

 Thicker Paper

 Bond Paper

 Envelopes

 Env. Thick

 Env. Thin

 Recycled Paper

 Label

2

27

Driver and Software

Note

• When using ordinary plain paper 60 to 105 g/m

2

choose Plain Paper. When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose Bond Paper.

• When you use envelopes, choose Envelopes. If the toner is not fixed to the envelope correctly when

Envelopes has been selected, choose Env. Thick. If the envelope is crumpled when Envelopes has

been selected, choose Env. Thin. For more information, see Paper capacity of the paper trays uu page 3.

Resolution

You can choose the resolution as follows.

 300 dpi

 600 dpi

 HQ 1200

 1200 dpi

2

Note

The print speed will change depending on what print quality setting you choose. Higher print quality takes longer to print, while lower print quality takes less time to print.

Print Settings

You can change the print settings as follows:

 Graphics

This is the best mode for printing documents that contain graphics.

 Text

This is the best mode for printing text documents.

 Manual

You can change the settings manually by choosing Manual and clicking the Manual Settings... button.

You can set brightness, contrast and other settings.

2

Multiple Page

The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on one sheet of paper or enlarge the image size for printing one page on multiple sheets of paper.

 Page Order

When N in 1 option is selected, the page order can be selected from the drop-down list.

 Border Line

When printing multiple pages onto one sheet, with the Multiple Page feature, you can choose to have a solid border, dash border or no border around each page on the sheet.

 Print cut-out line

When 1 in NxN pages option is selected, the Print cut-out line option can be selected. This option allows you to print a faint cut-out line around the printable area.

2

2

28

Driver and Software

Duplex / Booklet

When you want to print a booklet or do duplex printing, use this function.

 None

Disable duplex printing.

Duplex / Duplex (Manual)

When you want to do duplex printing, use these options.

Duplex

The machine prints on both sides of the paper automatically.

Duplex (Manual)

The machine prints all the even numbered pages first. Then the printer driver will stop and show the instructions required to re-insert the paper. When you click OK the odd numbered pages will be printed.

When you choose Duplex or Duplex (Manual), the Duplex Settings... button becomes available to choose. You can set following settings in the Duplex Settings dialog box.

Duplex Type

There are four types of duplex binding directions available for each orientation.

2

2

Portrait

Long Edge (Left) Long Edge (Right) Short Edge (Top) Short Edge (Bottom)

Landscape

Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left)

Binding Offset

When you check Binding Offset, you can also specify the offset for binding in inches or millimetres.

29

Driver and Software

Booklet / Booklet (Manual)

Use this option to print a document in booklet format using duplex printing; it will arrange the document according to the correct page number and allows you to fold at the centre of the print output without having to change the order of the page number.

Booklet

The machine prints on both sides of the paper automatically.

Booklet (Manual)

The machine prints all the even numbered sides first. Then the printer driver will stop and show the instructions required to re-install the paper. When you click OK the odd numbered sides will be printed.

When you choose Booklet or Booklet (Manual), the Duplex Settings... button becomes available to choose. You can set the following settings in the Duplex Settings dialog box.

Duplex Type

There are two types of duplex binding directions available for each orientation.

2

Portrait

Left Binding Right Binding

Landscape

Top Binding Bottom Binding

Booklet Printing Method

When Divide into Sets is selected:

This option allows you to print the whole booklet into smaller individual booklet sets, it still allows you to fold at the center of the smaller individual booklet sets without having to change the order of the page number. You can specify the number of sheets in each smaller booklet set, from 1 to 15. This option can help when folding the printed booklet that has a large number of pages.

Binding Offset

When you check Binding Offset, you can also specify the offset for binding in inches or millimetres.

Paper Source

2

1

You can choose Auto Select, Tray1, Tray2

1 2

, MP Tray or Manual and specify separate trays for printing

the first page and for printing from the second page onwards.

Available if the optional tray is installed.

Tray 2 is standard on HL-5450DNT.

2

30

Driver and Software

Advanced tab

Change the tab settings by clicking one of the following selections:

Scaling (1)

Reverse Print (2)

Use Watermark (3)

Header-Footer Print (4)

Toner Save Mode (5)

Administrator (6)

User Authentication (7) (HL-5450DN(T) only)

Other Print Options (8)

Scaling

You can change the print image scaling.

Reverse Print

Check Reverse Print to reverse the data from up to down.

1

5

6

7

8

2

3

4

2

2

31

2

2

Driver and Software

Use Watermark

You can put a logo or text into your document as a watermark. You can choose one of the preset Watermarks, or you can use a bitmap file that you have created. Check Use Watermark and then click the Settings... button.

2

Watermark Settings

2

2

 Transparent

Check Transparent to print the watermarked image in the background of your document. If this feature is not checked then the watermark will be printed on top of your document.

 In Outline Text

Check In Outline Text if you only want to print an outline of the watermark. It is available when you choose a text watermark.

32

Driver and Software

 Custom Settings

You can choose to print which watermark to be printed on the first page or on the other pages.

Click the Add button to add the watermark settings and then choose Use Text or Use Bitmap File in

Watermark Style.

2

Title

Enter a suitable title into the field.

Text

Enter your Watermark Text into the Text box, and then choose the Font, Style, Size and Darkness.

Bitmap

Enter the file name and location of your bitmap image in the File box, or click Browse to search for the file. You can also set the scaling size of the image.

Position

Use this setting if you want to control the position of the watermark on the page.

33

Driver and Software

Header-Footer Print

When this feature is enabled, it will print the date and time on your document from your computer’s system clock and the PC login user name or the text you entered. By clicking Settings, you can customize the information.

 ID Print

If you select Login User Name, your PC login user name will print. If you select Custom and enter the text in the Custom edit box, the text you entered will print.

2

Toner Save Mode

You can conserve toner use with this feature. When you set Toner Save Mode to On, prints appears lighter.

The default setting is Off.

2

Note

• We do not recommend Toner Save Mode for printing photo or Greyscale images.

Toner Save Mode is not available for HQ 1200 and 1200 dpi resolutions.

2

34

Driver and Software

Administrator

Administrators have the authority to limit access to functions such as scaling and watermark.

2

2

 Password

Enter the password into this box.

Note

Click Set Password... to change the password.

 Copies Lock

Lock the copy pages selection to prevent multiple copy printing.

 Multiple Page & Scaling Lock

Lock the scaling setting and multiple page setting.

 Watermark Lock

Lock the current settings of the Watermark option to prevent changes being made.

 Header-Footer Print Lock

Lock the current settings of the Header-Footer Print option to prevent changes being made.

User Authentication (HL-5450DN(T) only)

If you are restricted from PC Print by the Secure Function Lock 2.0 feature, you need to set your ID and PIN in the User Authentication Settings dialog. Click Settings of the User Authentication and enter your ID and PIN. If your PC login name is registered to Secure Function Lock 2.0, you can check the Use PC Login

Name box instead of entering your ID and PIN.

More information about Secure Function Lock 2.0 uu Network User's Guide

2

Note

• When you use the machine through a network you can see the information of your ID such as the status of restricted features and the number of remaining pages you are allowed to print by clicking the Check

Print Status. The Authentication result dialog will appear.

• When you use the machine through a network, you can make the Authentication result dialog appear each time you print by checking the Show print status before printing.

• If you want to enter your ID and PIN each time you print, check the Enter ID Name/PIN for each print job.

35

Driver and Software

Other Print Options

You can set the following in Printer Function:

 Use Reprint

 Sleep Time

 Macro

 Density Adjustment

 Error Message Printout

 Improve Print Output

 Skip Blank Page

Use Reprint

The machine keeps the print job sent to it in memory. You can reprint the last job without sending the data

again from your computer. For more information about the Reprint function, see Control panel keys uu page 81.

2

Note

If you want to prevent other people from printing your data using the reprint function, uncheck the

Use Reprint check box.

36

2

2

Driver and Software

Sleep Time

When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. Intelligent Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency of your machine use.

2

While the machine is in Sleep Mode, the Ready LED is dimmed, but the machine can still receive data.

Receiving a print job will automatically wake up the machine to start printing.

Macro

You can save a page of a document as a macro to the machine's memory. You can also execute the saved macro (you can use the saved macro as an overlay on any document). This will save time and increase print speed for often used information such as forms, company logos, letterhead formats or invoices.

2

Density Adjustment

Increase or decrease the print density.

2

Error Message Printout

You can choose whether the machine reports problems by printing an error page.

Selections are Printer Default, On or Off.

Improve Print Output

This feature allows you to improve a print quality problem.

 Reduce Paper Curl

If you choose this setting, the paper curl may be reduced.

If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a thin setting.

Note

This operation will decrease the temperature of the machine's fusing process.

 Improve Toner Fixing

If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting.

Note

This operation will increase the temperature of the machine's fusing process.

 Reduce Ghosting

If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper.

Do not use this setting if the ambient humidity is below 30% or ghosting may increase.

Note

This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.

2

2

2

37

Driver and Software

Skip Blank Page

If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them from printing.

2

Note

This option does not work when you choose the following options:

Use Watermark

Header-Footer Print

N in 1 and 1 in NxN Pages in Multiple Page

Duplex (Manual), Booklet, Booklet (Manual) and Duplex with Binding Offset in Duplex / Booklet

2

38

Driver and Software

Print Profiles tab

Print Profiles are editable presets designed to give you quick access to frequently used printing configurations.

2

2

5

1

4

2

3

Print profile list box (1)

Delete Profile (2)

Always show Print Profiles tab first (3)

Add Profile (4)

 Current print profile view (5) a Choose your profile from the print profile list box.

b If you want to display the Print Profiles tab at the front of the window from the next time you print, check

Always show Print Profiles tab first.

c Click OK to apply your chosen profile.

Add Profile

The Add Profile dialog appears by clicking Add Profile. You can add 20 new profiles with your preferred settings.

2 a Enter the desired title in Name.

b Choose an icon you want to use from the Icon list, then click OK.

c The current settings shown on the left side of the printer driver window will be saved.

39

Driver and Software

Delete Profile

The Delete Profile dialog appears by clicking Delete Profile. You can delete any of the profiles you have added.

2 a Choose your profile from the print profile list box.

b Click Delete.

c The selected profile will be deleted.

2

40

Driver and Software

Accessories tab

2

Note

To access the Accessories tab, see Accessing the printer driver settings uu page 25.

You can define the paper size for each paper tray and auto detect the serial number in the Accessories tab as follows.

2

1

3

4

2

Available Options / Installed Options (1)

You can manually add and remove the options that are installed on the machine. Tray settings will match the installed options.

Paper Source Setting (2)

This feature identifies the paper size defined for each paper tray.

Paper Size

This setting allows you to define which paper size is used for each tray. Highlight the tray you want to define and then choose the paper size from the pull-down menu. Click Update to apply the setting to the tray. When using more than one paper size you must define the paper size for each tray so the paper is pulled from the correct tray.

Default Source

This setting allows you to choose the default paper source that your document will be printed from.

Choose the Default Source from the pull-down menu and click Update to save your setting. The

Auto Select setting will automatically pull paper from any tray that has a defined paper size that matches your document.

Serial No. (3)

By clicking Auto Detect (4), the printer driver will probe the machine and display its serial number. If it fails to receive the information, the screen will display “---------------”.

41

Driver and Software

Auto Detect (4)

The Auto Detect function finds the currently installed optional devices and shows the available settings in the printer driver. When you click Auto Detect, options that are installed on the machine will be listed in

Available Options (1). You can manually add or remove the options by choosing an optional device you want to add or remove, and then clicking Add or Remove.

Note

The Auto Detect (4) function is not available under the following machine conditions:

• The machine power switch is off.

• The machine is in an error state.

• The machine is connected to the print server using a USB or parallel cable in a shared network environment.

• The cable is not connected to the machine correctly.

2

42

Driver and Software

Support

Click Support... in the Printing Preferences dialog box.

2

2

1

2

3

6

7

4

5

Brother Solutions Center (1)

The Brother Solutions Center (http://solutions.brother.com/) is a website offering information about your

Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your machine.

43

Driver and Software

Original Supplies Website (2)

You can visit our website for original/genuine Brother supplies by clicking this button.

Brother CreativeCenter (3)

You can visit our website for free and easy online solutions for business and home users by clicking this button.

Print Settings (4)

This button will print the pages that show how the internal settings of the machine have been configured.

Check Setting... (5)

You can check the current driver settings.

About... (6)

This button will list the printer driver files and version information.

Print Fonts (7)

This button will print the pages that show all the internal fonts of the machine.

2

44

Driver and Software

Features in the BR-Script3 printer driver (PostScript

®

3™ language emulation)

2

Note

The screens in this section are from Windows

® operating system.

XP. The screens on your PC may vary depending on your

Printing Preferences

2

Note

You can access the Printing Preferences dialog box by clicking Printing Preferences... in the General tab of the Brother HL-XXXX BR-Script3 Properties dialog box.

Layout tab

You can change the layout setting by choosing the settings for Orientation, Print on Both Sides

(Duplex), Page Order and Pages Per Sheet.

2

Orientation

Orientation selects the position of how your document will be printed.

(Portrait, Landscape or Rotated Landscape)

Print on Both Sides

If you want to do duplex printing, choose Flip on Short Edge or Flip on Long Edge.

Page Order

Specifies the order in which the pages of your document will be printed. Front to Back prints the document so that page 1 is on top of the stack. Back to Front prints the document so that page 1 is on the bottom of the stack.

45

Driver and Software

Pages Per Sheet

The Pages Per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Also, you can print a document in the booklet style automatically when you choose Booklet.

Paper/Quality tab

Choose the Paper Source.

2

Paper Source

You can choose Automatically Select, Auto Select, Tray1, Tray2

1 2 , MP Tray or Manual Feed.

Automatically Select

This setting will automatically pull paper from any paper source that has a paper size defined in the printer driver that matches your document.

Auto Select

This setting will automatically pull paper from any paper source that has a paper size defined in the machine that matches your document.

Tray1

This setting will pull paper from Tray 1.

Tray2

2

1

This setting will pull paper from Tray 2. (Available if the optional tray is installed.)

2

MP Tray

This setting will pull paper from the MP Tray. The paper size needs to match the defined paper size.

Available if the optional tray is installed.

Tray 2 is standard on HL-5450DNT.

46

Driver and Software

Advanced options

You can access the Advanced options by clicking the Advanced... button on the Layout tab or

Paper/Quality tab.

1

2

2

2 a Choose the Paper Size and Copy Count (1).

 Paper Size

From the drop-down box choose the Paper Size you are using.

 Copy Count

The copy selection sets the number of copies that will be printed.

b Set the Scaling and TrueType Font settings (2).

 Scaling

Specifies whether to reduce or enlarge documents, and by what percentage.

 TrueType Font

Specifies the TrueType font options. Click Substitute with Device Font (the default) to use equivalent printer fonts for printing documents that contain TrueType fonts. This will permit faster printing; however, you might lose special characters not supported by the printer font. Click

Download as Softfont to download TrueType fonts for printing instead of using printer fonts.

47

Driver and Software c You can change settings by choosing a setting in the Printer Features list (3):

3

 Print Quality

You can choose the following print quality settings.

300 dpi

600 dpi

HQ 1200

1200 dpi

 Media Type

You can use the following types of media in your machine. For the best print quality, select the type of media that you wish to use.

Plain Paper

Thin Paper

Thick Paper

Thicker Paper

Bond Paper

Envelopes

Env. Thick

Env. Thin

Recycled Paper

Label

2

48

Driver and Software

 Toner Save

You can conserve toner use with this feature. When you set Toner Save to On, print appears lighter.

The default setting is Off.

Note

• We do not recommend Toner Save for printing Photo or Greyscale images.

Toner Save is not available for HQ 1200 and 1200 dpi resolutions.

 Sleep Time [Min.]

When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. Intelligent

Sleep Mode automatically adjusts to the most suitable timeout setting depending on the frequency of your machine use.

While the machine is in Sleep Mode, the Ready LED is dimmed, but the machine can still receive data. Receiving a print job will automatically wake up the machine to start printing.

 Halftone Screen Lock

Stops other applications from modifying the Halftone settings. The default setting is On.

 High Quality Image Printing

You can get high quality image printing. If you set High Quality Image Printing to On, the print speed will be slower.

 Improve Print Output

This feature allows you to improve a print quality problem.

Reduce Paper Curl

If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in

Media Type to a thin setting.

Note

This operation will decrease the temperature of the machine's fusing process.

Improve Toner Fixing

If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting.

Note

This operation will increase the temperature of the machine's fusing process.

2

49

Driver and Software

 Ghost Reduction Setting

If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper. Do not use this setting if the ambient humidity is below 30% or ghosting may increase.

Note

This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.

 Density Adjustment

Increase or decrease the print density.

Ports tab

If you want to change the port where your machine is connected or the path to the network machine you are using, choose or add the port you want to use.

2

2

50

Driver and Software

Uninstalling the printer driver

You can uninstall the printer driver that you have installed with the following steps.

Note

• This is not available if you originally installed the printer driver from the Windows Add a printer function.

• After uninstalling, we recommend that you restart your computer to remove files that were in use during the uninstall.

a Click the Start button, point to All Programs, Brother, and then to your machine name.

b Click UnInstall.

c Follow the instructions on the screen.

2

2

51

Driver and Software

Status Monitor

The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices, allowing you to get immediate notification of error messages such as paper empty or paper jam.

2

2

You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing

Status Monitor located in Start/All Programs/Brother/HL-XXXX on your PC.

(Windows

®

7)

If you have set the Enable Status Monitor on startup during installation, you will find the button or

Status Monitor icon on the taskbar.

To show the Status Monitor icon on your taskbar, click the button. The Status Monitor icon will appear in the small window. Then drag the icon to the taskbar.

There is also a link to the Troubleshooting and Brother Original Supplies website. Click Visit the Original

Supplies website button for more information on Brother original supplies.

Note

• For more information about using the Status Monitor software, right-click the Status Monitor icon and choose Help.

• The automatic software update feature is active when the status monitor feature is active.

52

Driver and Software

Monitoring the machine’s status

The Status Monitor icon will change colour depending on the machine status.

 A green icon indicates the normal stand-by condition.

 A yellow icon indicates a warning.

 A red icon indicates a printing error has occurred.

There are two locations where you can display the Status Monitor on your PC - in the tasktray or on the desktop.

2

2

53

Driver and Software

Macintosh

2

Features in the printer driver (Macintosh)

This machine supports Mac OS X 10.5.8 - 10.6.x - 10.7.x.

Note

The screens in this section are from Mac OS X 10.5. The screens on your Macintosh will vary depending on your operating system version.

2

Choosing page setup options

You can set the Paper Size, Orientation and Scale.

a From an application such as TextEdit, click File, then Page Setup. Make sure Brother HL-XXXX (where

XXXX is your model name.) is chosen in the Format for pop-up menu. You can change the settings for

Paper Size, Orientation and Scale, then click OK.

2

2

54

Driver and Software b From an application such as TextEdit, click File, then Print to start printing.

 (For Mac OS X 10.5.8 and 10.6.x)

For more page setup options, click the disclosure triangle beside the Printer pop-up menu.

2

Note

You can save the current settings as a preset by choosing Save As from the Presets drop-down list.

55

Driver and Software

 (For Mac OS X 10.7.x)

For more page setup options, click the Show Details button.

Note

You can save the current settings as a preset by choosing Save Current Settings as Preset... from the

Presets drop-down list.

2

56

Driver and Software

Choosing printing options

To control special printing features, choose Print Settings from the Print dialog box. For the details of available options, see the following descriptions of each option.

2

2

Cover Page

You can choose the following cover page settings:

2

 Print Cover Page

If you want to add a cover page to your document, use this function.

 Cover Page Type

Choose a template for the cover page.

 Billing Info

If you want to add the billing information to the cover page, enter text in the Billing Info box.

57

Driver and Software

Layout

 Pages per Sheet

The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper.

 Layout Direction

When you specify the pages per sheet, you can also specify the direction of the layout.

 Border

If you want to add a border, use this function.

 Two-Sided

See Duplex (2-sided) Printing uu page 62.

 Reverse Page Orientation

Check Reverse Page Orientation to reverse the data from up to down.

Flip horizontally (Mac OS X 10.6.x and 10.7.x)

Check Flip horizontally to print as a reflection flipped left-to-right.

2

2

58

Driver and Software

Print Settings

You can change settings by choosing a setting in the Print Settings list:

2

2

 Media Type

You can change the media type to one of the following:

Plain Paper

Thin Paper

Thick Paper

Thicker Paper

Bond Paper

Envelopes

Env. Thick

Env. Thin

Recycled Paper

Label

 Resolution

You can change the resolution as follows:

300 dpi

600 dpi

HQ 1200

1200 dpi

 Paper Source

2

1

You can choose Auto Select, Tray1, Tray2

1 2

, MP Tray or Manual.

Available if the optional tray is installed.

Tray 2 is standard on HL-5450DNT.

59

Driver and Software

Advanced print settings

When you click the triangle mark (c) beside Advanced, the advanced print settings appear.

2

 Toner Save Mode

You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter. The default setting is Off.

Note

• We do not recommend Toner Save Mode for printing Photo or Greyscale images.

Toner Save Mode is not available for HQ 1200 and 1200 dpi resolutions.

 Graphics Quality

You can change the print quality as follows:

Graphics

This is a graphics mode (contrast priority). Choose this setting for printing text and figures, such as business and presentation documents. You can represent sharp contrasts between shaded areas.

Text

This is the best mode for printing text documents.

60

Driver and Software

 Improve Print Output

This feature allows you to improve a print quality problem.

Reduce Paper Curl

If you choose this setting, the paper curl may be reduced.

If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a thin setting.

Note

This operation will decrease the temperature of the machine's fusing process.

Improve Toner Fixing

If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting.

Note

This operation will increase the temperature of the machine's fusing process.

Reduce Ghosting

If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper. Do not use this setting if the ambient humidity is below 30% or ghosting may increase.

Note

This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.

 Density Adjustment

Increase or decrease the print density.

 Sleep Time

When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. If you want to change the

Sleep Time, choose Manual and then enter the time in the text box on the driver.

While the machine is in Sleep Mode, the Ready LED is dimmed, but the machine can still receive data.

Receiving a print job will automatically wake up the machine to start printing.

 Other Print Options

Skip Blank Page

If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them from printing.

2

61

Driver and Software

Duplex (2-sided) Printing

 Automatic Duplex Printing

Select Layout.

Choose Long-edge binding or Short-edge binding in Two-Sided.

2

2

 Manual Duplex Printing

Select Paper Handling.

• Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1 or

Tray 2, or blank side face up in MP tray). Choose Odd Only and Print.

62

Driver and Software

Features in the BR-Script3 printer driver (PostScript

®

3™ language emulation)

2

This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of

the BR-Script3 printer driver, see Features in the printer driver (Macintosh) uu page 54 for Page Setup,

Cover Page, Paper Source and Layout.

Note

If you want to setup the PS driver (BR-Script3 printer driver), please go to the Brother Solutions Center at http://solutions.brother.com/ and visit FAQ’s on your model page for instructions.

Choosing printing options

To control special printing features, choose Printer Features from the Print dialog box.

2

2

63

Driver and Software

Printer Features

Feature Sets: General 1

 Print Quality

You can change the resolution as follows:

300 dpi

600 dpi

HQ 1200

1200 dpi

 Media Type

You can change the media type to one of the following:

Plain Paper

Thin Paper

Thick Paper

Thicker Paper

Bond Paper

Envelopes

Env. Thick

Env. Thin

Recycled Paper

Label

Hagaki

1

1

Postcard with the size specified by Japan Post Service Co., LTD

2

2

64

Driver and Software

 Toner Save

You can conserve toner using this feature. When you check Toner Save, your prints appear lighter. The default setting is Off.

Note

• We do not recommend Toner Save for printing Photo or Greyscale images.

Toner Save is not available for HQ 1200 and 1200 dpi resolutions.

 Sleep Time [Min.]

When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory; this can be altered in the driver. If you want to change the

Sleep Time, choose 2, 10 or 30.

While the machine is in Sleep Mode, the Ready LED is dimmed, but the machine can still receive data.

Receiving a print job will automatically wake up the machine to start printing.

 Halftone Screen Lock

Stops other applications from modifying the Halftone settings. The Default setting is on.

 High Quality Image Printing

You can increase the quality of image printing. If you set High Quality Image Printing to On, the print speed will be slower.

2

65

Driver and Software

Feature Sets: General 2

 Improve Print Output

This feature allows you to improve a print quality problem.

Reduce Paper Curl

If you choose this setting, the paper curl may be reduced.

If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a thin setting.

Note

This operation will decrease the temperature of the machine's fusing process.

Improve Toner Fixing

If you choose this setting, the toner fixing capabilities may be improved. If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting.

Note

This operation will increase the temperature of the machine's fusing process.

 Ghost Reduction Setting

If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper.

Do not use this setting if the ambient humidity is below 30% or ghosting may increase.

Note

This feature may not reduce ghosting for all types of paper. Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.

 Density Adjustment

Increase or decrease the print density.

66

2

Driver and Software

Removing the printer driver

a Log in as an ‘Administrator’.

b From the Apple menu, choose System Preferences. Click Print & Fax

1

, then choose the printer you

want to remove and remove it by clicking the - button.

2

1 c Click OK

2

.

Print & Scan for Mac OS X 10.7.x users

Delete Printer for Mac OS X 10.6.x and 10.7.x users

2

2

67

Driver and Software

Status Monitor

The Status Monitor utility is a configurable software tool for monitoring the status of the machine, letting you see error messages such as paper empty or paper jam at pre-set update intervals.

You can also access the web based management (HL-5450DN(T) only).

You can check the device status by launching Brother Status Monitor following these steps:

 For Mac OS X 10.5.8

a Run the System Preferences, select Print & Fax, then choose the machine.

b Click the Open Print Queue..., then click Utility. Status Monitor will start up.

 For Mac OS X 10.6.x

a Run the System Preferences, select Print & Fax, then choose the machine.

b Click the Open Print Queue..., then click Printer Setup. Select the Utility tab then click

Open Printer Utility. Status Monitor will start up.

 For Mac OS X 10.7.x

a Run the System Preferences, select Print & Scan, then choose the machine.

b Click the Open Print Queue..., then click Printer Setup. Select the Utility tab then click

Open Printer Utility. Status Monitor will start up.

2

Updating the machine’s status

2

2

If you want the latest machine status while the Status Monitor window is open, click the Refresh icon.

You can set the interval at which the software will update the machine status information. Go to the menu bar,

Brother Status Monitor and choose Preferences.

68

Driver and Software

Hiding or showing the window

After starting the Status Monitor, you can hide or show the window. To hide the window, go to the menu bar,

Brother Status Monitor and choose Hide Status Monitor. To show the window, click the

Brother Status Monitor icon in the dock.

2

2

Quitting the window

Click Brother Status Monitor in the menu bar and then choose Quit Status Monitor from the pop-up menu.

2

Web Based Management (For HL-5450DN(T) in network connection)

You can access the Web Based Management System by clicking the machine icon on the Status Monitor screen. A standard Web Browser can be used to manage your machine using HTTP (Hyper Text Transfer

Protocol).

More information on the Web Based Management System uu Network User's Guide: Web Based

Management

2

69

Driver and Software

Software

2

Software for networks

For the information about network utility software uu Network User's Guide: Network features

Remote Printer Console (Windows

®

only)

Remote Printer Console is software to change many of the printer settings independently of your application.

For example, you can change the settings for printer margin, sleep mode, character set and so on. These settings are then remembered and used by the machine. The application and printer driver settings will take priority over the Remote Printer Console settings.

2

How to use and install the Remote Printer Console software

To use the Remote Printer Console software, follow the steps below.

a Put the supplied installation CD-ROM into your CD-ROM drive and close the opening screen when it appears.

b Open Windows

®

Explorer and choose the CD-ROM drive.

c Double-click the tools folder.

d Double-click the RPC folder.

e Refer to the RPC_User’s_Guide.pdf for how to install and use the Remote Printer Console.

2

2

2

70

3

General Information

3

Control panel

3

LEDs (Light Emitting Diodes)

This section refers to six LEDs and two keys on the control panel.

1

2

3

4

5

6

7

8

1 Back Cover LED

The Back Cover LED indicates when the errors occur in the back of the machine or the duplex tray.

2 Toner LED

The Toner LED indicates that the Toner is low.

3 Drum LED

The Drum LED indicates that the Drum will need to be replaced soon.

4 Paper LED

The Paper LED indicates when the machine has errors relating to paper feeding.

5 Error LED

The Error LED indicates that the machine is in error state.

Also, the Error LED indicates the kind of error in combination with other LEDs.

6 Ready LED

The Ready LED will blink depending on the machine status.

7 Cancel Key

1 Job Cancel / All Jobs Cancel

8 Go Key

Error recovery / Form feed / Reprint

3

3

The LED indications shown in the table below are used in the illustrations in this chapter.

or or

or or

LED is off.

LED is on.

LED is dimmed.

LED is blinking.

71

General Information

LEDs Machine Status

Sleep

The machine is in Sleep Mode (Power Save mode). While the machine is in

Sleep Mode, the Ready LED is dimmed, but the machine can still receive data.

Receiving a print job will automatically wake up the machine to start printing.

For more information, see Sleep Time uu page 86.

Deep Sleep

The machine is in Deep Sleep Mode, reducing more power consumption than

Sleep mode. While the machine is in Deep Sleep Mode, the Ready LED is dimmed, but the machine can still receive data. Receiving a print job will automatically wake up the machine to start printing.

For more information, see Deep Sleep mode uu page 86.

Power Down

The machine is in Power Down Mode. To start printing, press any key on the control panel and then send the print data.

The Ready LED will turn on 2 seconds and off for 4 seconds.

For more information, see Power Down mode uu page 87.

3

Ready

The machine is ready to print.

Printing

The machine is printing.

72

General Information

LEDs Machine Status

Please Wait

The machine is warming up.

Cooling Down

The machine is cooling down. Wait for a few seconds until the inside of the machine has cooled down.

Receiving Data

The machine is either receiving data from the computer or processing data in the memory.

Data Remaining

There is remaining print data in the machine's memory. If the Ready LED is blinking for a long time and nothing has printed, press Go to print the remaining data in the memory.

Toner Low

The toner cartridge will need to be replaced soon. Buy a new toner cartridge and have it ready for when Replace Toner is indicated.

The Toner LED will turn on for 2 seconds and off for 3 seconds.

3

Replace Toner

Replace the toner cartridge with a new one.

See Replacing the toner cartridge uu page 95.

No Toner

Remove the drum unit and toner cartridge assembly, remove the toner cartridge from the drum unit, and re-install the toner cartridge back into the drum unit again. Re-install the drum unit and toner cartridge assembly back in the machine. If the problem continues, replace the toner cartridge.

See Replacing the toner cartridge uu page 97.

Cartridge Error

The drum unit and toner cartridge assembly is not installed correctly. Take the drum unit and toner cartridge assembly out of the machine and put it back in.

73

General Information

LEDs Machine Status

Drum End Soon

The drum unit will need to be replaced soon. We recommend that you get a new drum unit to replace the current one.

See Replacing the drum unit uu page 105.

The Drum LED will turn on for 2 seconds and off for 3 seconds.

3

Replace Drum

Replace the drum with a new one.

See Replacing the drum unit uu page 105.

Drum Error

The corona wire needs to be cleaned. See Cleaning the corona wire uu page 112.

If the toner cartridge is placed in the machine without the drum unit, put the toner cartridge into the drum unit, and then reinstall the drum unit and toner cartridge assembly in the machine.

74

General Information

LEDs Machine Status

Drum Stop

Replace the drum with a new one.

See Replacing the drum unit uu page 105.

Cover is Open

Close the fuser cover located behind the back cover of the machine.

Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Go.

No Tray

The machine cannot detect the standard paper tray. Re-install the standard paper tray, or ensure it is installed correctly.

Jam MP Tray / Jam Tray 1 / Jam Tray 2 / Jam Inside

Clear the paper jam.

See Jam MP Tray / Jam Tray 1 / Jam Tray 2 / Jam Inside uu page 127.

If the machine does not start printing, press Go.

If the toner cartridge is placed in the machine without the drum unit, put the toner cartridge into the drum unit, and then reinstall the drum unit and toner cartridge assembly in the machine.

Size Error DX

The paper size defined in the printer driver is not available for automatic duplex printing.

Press Cancel. Choose a paper size which is supported by the duplex tray.

The paper in the tray is not correct size and is not available for automatic duplex printing. Load the correct size of paper in the tray.

The paper size you can use for automatic duplex printing is A4.

Size Mismatch

Put the same size paper in the paper tray that is selected in the printer driver, and then press Go, or select the size of paper that you loaded in the paper tray.

75

3

General Information

LEDs Machine Status

No Paper

Put paper in the paper tray you are using.

See Loading paper uu page 8.

Manual Feed

Manual was selected as the paper source when there was no paper in the MP tray. Place paper in the MP tray. If the machine is in Pause mode, press Go.

3

Cover is Open

Close the front cover of the machine.

Log Access Error (HL-5450DN(T) only)

The machine could not access the print log file in the server. Contact your administrator to check the Store Print Log to Network settings.

Out of Memory

Reduce the complexity of your document or reduce the print resolution.

Add more memory (HL-5450DN(T) only).

(See Installing extra memory uu page 92.)

Access Denied (HL-5450DN(T) only)

Printing is restricted by Secure Function Lock 2.0.

Contact your administrator to check your Secure Function Lock Settings.

Limit Exceeded (HL-5450DN(T) only)

The number of pages you are allowed to print has been exceeded. The print job will be cancelled.

Contact your administrator to check your Secure Function Lock Settings.

76

General Information

LEDs Machine Status

DIMM Error (HL-5450DN(T) only)

The DIMM (Dual In-Line Memory Module) is not installed correctly. Or the DIMM is broken or does not meet the required specifications.

Turn off the machine and remove the DIMM.

(See Installing extra memory uu page 92.)

Confirm that the DIMM meets the required specifications.

(For details, see SO-DIMM types uu page 91.)

Re-install the DIMM correctly. Wait a few seconds, and then turn the machine on again.

If this indication continues, replace the DIMM with a new one.

(See Installing extra memory uu page 92.)

Main PCB Failure

Turn off the power switch, and then turn it back on and try to print again.

If the error occurs again, call your dealer or Brother Customer Service.

3

Cover is Open

Close the fuser cover located behind the back cover of the machine.

Duplex Disabled

Put the duplex tray in the machine and close the back cover.

77

General Information

LEDs Machine Status

Jam Rear / Jam Duplex

Clear the paper jam.

See Jam Rear / Jam Duplex uu page 132.

If the machine does not start printing, press Go.

Cancel Printing / Cancel All Jobs

The machine is canceling the job.

3

78

General Information

Service call indications

If there is an error that cannot be cleared by the user, the machine will show that a service call is needed by lighting up all the LEDs as shown below.

3

3

If you see the service call indication shown above, turn off the power switch, and then turn it back on and try to print again.

1

If the error is not cleared after turning the power switch off and then back on, press Go and Cancel together, the LEDs will light up as shown in the following table to identify the error.

LED error indication

3

LEDs Main PCB failure

Fuser unit

failure

1

Laser unit failure

Main motor failure

High voltage failure

FAN failure Zero Cross error

Back Cover

Toner

Drum

Paper

Error

Ready

If this error occurs, turn off the machine's power switch, wait a few seconds, and then turn it on again. Leave the machine for approx. 15 minutes with the power on. If the error occurs again, call your dealer or Brother Customer Service.

79

General Information

For example, the LED indication below shows a fuser unit failure.

Make a note of the indication, referring to LED error indication uu page 79, and report the error status to your

dealer or Brother Customer Service.

Note

Make sure that the front cover is completely closed before you report a service call.

3

80

General Information

Control panel keys

The control panel keys have the following functions:

 Cancel printing

Cancel the current job being printed: If you press Cancel while printing, the machine will immediately stop printing and will then eject the paper. The Ready and Error LEDs will blink as the job is being canceled.

Cancel all the received jobs: To delete all jobs, press and hold Cancel for about 4 seconds until all the

LEDs light up and then release it. The Ready and Error LEDs will blink as the job(s) is being canceled.

 Error recovery

If there is an error, the machine will recover automatically from some errors. If an error is not automatically cleared, press Go to clear the error, and then continue to use the machine.

 Form feed

If the Ready LED blinks for a long time, press Go. The machine will print any data that is left in the machine’s memory.

 Reprint

To reprint the last document, press Go for about 4 seconds until all the LEDs light up and then release it.

Within 2 seconds press Go the number of times you want to reprint. If you don’t press Go within 2 seconds, a single copy will be printed.

If you print with the Windows

®

printer driver we have supplied with the machine, the settings for Use

Reprint in the printer driver will take priority over the settings made on the control panel. (For more

information, see Use Reprint uu page 36.)

3

3

81

General Information

Print a test page

You can use Go or the printer driver to print a test page.

3

Using the Go key

a Turn off the machine.

b Make sure that the front cover is closed and the power cord is plugged in.

c Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and then the Ready LED turns off.

d Release Go. Make sure that all the LEDs turn off.

e Press Go again. The machine will print a test page.

3

3

Using the printer driver

If you are using the Windows ® printer driver, click the Print Test Page button in the General tab of the printer driver.

3

82

General Information

Print a Printer Settings page

You can print the current settings using the control panel button or printer driver.

3

Using the Go key

a Make sure that the front cover is closed and the power cord is plugged in.

b Turn on the machine and wait until the machine is in Ready mode.

c Press Go three times. The machine will print the current printer settings page.

Using the printer driver

If you are using the Windows

®

printer driver, you can print the current printer settings page by clicking the

Print Settings button in the Support dialog.

3

3

3

83

General Information

Print Fonts

You can print a list of the internal fonts using the control panel button or printer driver.

3

Using the Go key

a Turn off the machine.

b Make sure that the front cover is closed and the power cord is plugged in.

c Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and then the Ready LED turns off.

d Release Go. Make sure that all the LEDs turn off.

e Press Go twice. The machine will print a list of the internal fonts.

3

3

Using the printer driver

If you are using the Brother’s Windows ® printer driver, you can print a list of the internal fonts by clicking the

Print Fonts button in the Support dialog.

3

84

General Information

Security features

3

Secure Function Lock 2.0 (HL-5450DN(T) only)

1

Secure Function Lock lets you restrict Public access to the Print function

1 .

This feature also prevents users from changing the Default settings of the machine by limiting access to the

Menu settings. Before using the security features you must first enter an administrator password. Access to restricted operations can be enabled by creating a restricted user. Restricted users must enter a user password to use the machine. Secure Function Lock can be set by using Web Based Management and

BRAdmin Professional 3 (Windows

® only). (uu Network User's Guide)

Print function includes print jobs via Google Cloud Print and Brother iPrint&Scan.

Note

• Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For information about how to reset the password call your Brother dealer for service.

• Only administrators can set limitations and make changes for each user.

3

3

85

General Information

Ecology features

3

Toner Save

You can save toner using this feature. When you set Toner Save to on, prints appear lighter. The default setting is off.

You can change the toner save mode setting on the printer driver.

To change the toner save mode setting, see the following:

Advanced tab uu page 31 (Windows

® printer driver)

Advanced options uu page 47 (BR-Script3 printer driver for Windows

®

)

Print Settings uu page 59 (Macintosh printer driver)

Printer Features uu page 64 (BR-Script3 printer driver for Macintosh)

3

3

Sleep Time

The Sleep mode setting can reduce power consumption. When the machine is in Sleep Mode (Power Save mode) it acts as though it were turned off. The machine will wake up and start printing when it receives a print job.

You can choose how long the machine must be idle before it goes into Sleep mode. When the machine receives a print file or document, the timer will be reset. The default setting is 3 minutes. While the machine is in Sleep mode the Ready LED glows dimly.

You can change the sleep mode time setting on the printer driver.

To change the sleep mode time setting, see the following:

Advanced tab uu page 31 (Windows

® printer driver)

Advanced options uu page 47 (BR-Script3 printer driver for Windows

®

)

Print Settings uu page 59 (Macintosh printer driver)

Printer Features uu page 64 (BR-Script3 printer driver for Macintosh)

3

Deep Sleep mode

If the machine is in Sleep mode and does not receive any jobs for a certain length of time, the machine will go into Deep Sleep mode automatically and the Ready LED glows dimly. Deep Sleep mode uses less power than Sleep Mode. The machine will wake up, when the machine receives a print job.

3

86

General Information

Power Down mode

If the machine is in Deep Sleep mode for 4 hours, it will then go into Power Down mode automatically. Also, the Ready LED will dim and turn on 2 seconds and off for 4 seconds. Power Down mode is the lowest power consumption mode, which achieves a power consumption of less than 0.5 W. To start printing, press any key on the control panel and then send the print data.

You can enable or disable the Power Down mode feature by following these steps: a Make sure that the front cover is closed and the power cord is plugged in.

b Turn on the machine and wait until the machine is in the Ready mode.

c Press Go four times to change between On and Off.

All the LEDs blink twice when you turn on the Power Down mode.

All the LEDs blink once when you turn off the Power Down mode.

Note

The machine does not go into Power Down mode when the machine is connected to a wired network.

3

3

87

General Information

Quiet mode feature

The Quiet mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The default setting is Off.

3

Turning Quiet mode on/off

a Make sure that the front cover is closed and the power cord is plugged in.

b Turn on the machine and wait until the machine is in the Ready mode.

c Press Go nine times to change between On and Off.

All the LEDs blink twice when you turn on the Quiet mode.

All the LEDs blink once when you turn off the Quiet mode.

Note

You can also change the Quiet mode setting through the Remote Printer Console. For details of the

Remote Printer Console, see Remote Printer Console (Windows

®

only) uu page 70.

3

3

88

4

Options

4

This machine has the following optional accessories. You can increase the capabilities of the machine with these items.

Lower tray

1

LT-5400

SO-DIMM memory

2

4

1

2

See Lower tray (LT-5400) uu page 90.

See SO-DIMM (HL-5450DN(T) only) uu page 91.

HL-5450DNT is equipped with the lower tray as standard.

The optional memory is available for HL-5450DN(T).

89

Options

Lower tray (LT-5400)

1

One optional lower tray (Tray 2) can be installed on HL-5440D and HL-5450DN

1

, and the lower tray can hold up to 500 sheets of 80 g/m 2 paper. When the optional lower tray is installed, the machine can hold up to 800 sheets of plain paper. If you want to buy the optional lower tray unit, call the dealer you bought the machine from or Brother Customer Service.

Tray 2 is standard on HL-5450DNT.

4

4

For setup, see the User’s Guide that we have supplied with the lower tray unit.

WARNING

If you use a Lower Tray, DO NOT carry the machine with the Lower Tray as you may be injured or cause damage to the machine because it is not attached to the Lower Tray.

90

Options

SO-DIMM (HL-5450DN(T) only)

The machine has 64 MB of standard memory and one slot for optional memory expansion. You can increase the memory up to a maximum of 320 MB by installing one SO-DIMM (Small Outline Dual In-line Memory

Module).

4

SO-DIMM types

You can install the following SO-DIMMs:

 256 MB Kingston KTH-LJ2015/256

 256 MB Transcend TS256MHP423A

Note

• For more information, visit the Kingston Technology's website at http://www.kingston.com/.

• For more information, visit the Transcend website at http://www.transcend.com.tw/.

In general, the SO-DIMM must have the following specifications:

Type: 144-pin and 16-bit output

CAS latency: 4

Clock frequency: 267 MHz (533 Mb/s/pin) or more

Capacity: 256 MB

Height: 30.0 mm (1.18 in.)

DRAM type: DDR2 SDRAM

Note

• There might be some SO-DIMMs that will not work with the machine.

• For more information, call the dealer you bought the machine from or Brother Customer Service.

4

4

91

Options

Installing extra memory

a Turn off the machine.

b Disconnect the interface cables from the machine, and then unplug the power cord from the electrical socket.

Note

Always turn off the machine power switch before installing or removing the SO-DIMM.

c Remove the plastic (1) and then the metal (2) SO-DIMM covers.

2 1

4

4 d Unpack the SO-DIMM and hold it by its edges.

Important

To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.

92

Options e Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot.

Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2).

1 2

4 f Put the metal (2) and then the plastic (1) SO-DIMM covers back on.

1

2 g Plug the machine’s power cord back into the electrical socket first, and then connect the interface cables.

h Turn on the machine.

Note

To make sure that you have installed the SO-DIMM correctly, you can print the printer settings page that

shows the current memory size. (See Print a Printer Settings page uu page 83.)

93

5

Routine Maintenance

5

Replacing consumable items

You will need to replace the consumable items when the machine indicates that the life of the consumable is over. You can replace the following consumable items by yourself:

5

Note

The drum unit and toner cartridge are two separate parts.

Toner cartridge

See Replacing the toner cartridge uu page 95.

Model Name: TN-3330, TN-3380

Drum unit

See Replacing the drum unit uu page 105.

Model Name: DR-3300

5

Note

• Go to http://www.brother.com/original/index.html for instructions on how to return the used toner cartridge to the brother collection program. If you choose not to return your used toner cartridge, please discard the used toner cartridge according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. (uu Product Safety Guide: Recycling information in

accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives)

• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.

94

Routine Maintenance

Replacing the toner cartridge

1

2

3

Model Name: TN-3330

1

, TN-3380

2

The Standard toner cartridge can print approximately 3,000 pages approximately 8,000 pages

3

. The High Yield toner cartridge can print

3

. Actual page count will vary depending on your average type of document.

The toner cartridge that comes supplied with the machine will need to be replaced after approximately 3,000

pages 3

for HL-5450DN(T) and approximately 2,000 pages

3

for HL-5440D.

Standard toner cartridge

High yield toner cartridge

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Note

• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.

• To ensure high quality printing, we recommend that you use only Brother Original toner cartridges. When you want to buy toner cartridges, please call your Brother dealer.

• If you print graphics, bold text, charts, web pages with borders, or other types of printouts that consist of more than simple text, the amount of toner used will increase.

• We recommend that you clean the machine when you replace the toner cartridge. See Cleaning and

Checking the machine uu page 110.

• If you change the print density setting for lighter or darker printing, the amount of toner used will change.

• Wait to unpack the toner cartridge until immediately before you put it into the machine.

Toner Low

5

5

5

The Toner LED will turn on for 2 seconds and off for 3 seconds, and then repeats this pattern.

If the LEDs show this indication, the toner is low. Buy a new toner cartridge and have it ready before you get a Replace Toner indication.

95

Routine Maintenance

Note

• The Toner LED will blink continuously if the toner is low.

• If the printout is faint, hold the drum unit and toner cartridge assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

Replace Toner

5

5

The machine will stop printing until you replace the toner cartridge.

A new Brother Original toner cartridge will reset the Replace Toner mode.

96

Routine Maintenance

Replacing the toner cartridge

a Make sure that the machine is turned on. Leave the machine for at least 10 minutes to cool down.

b Press the front cover release button and then open the front cover.

5

5 c Take out the drum unit and toner cartridge assembly.

WARNING

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

97

Routine Maintenance

Important

• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

5 d Push down the green lock lever and take the toner cartridge out of the drum unit.

WARNING

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.

Instead, use only a dry, lint-free cloth.

(uu Product Safety Guide: General precautions)

98

Routine Maintenance

• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

Note

• Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.

• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. (uu Product Safety Guide: Recycling information in

accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives) e Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

5

99

Routine Maintenance

Important

• Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.

• If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.

• Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. The machine may not detect toner or toner cartridges of other specifications correctly but may instead detect such items as standard yield toner cartridges. Brother does not therefore recommend the use of cartridges other than

Brother Original cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other part of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.

f Pull off the protective cover.

5

Important

Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.

100

Routine Maintenance g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever on the drum unit will lift automatically.

Note

Make sure that you put in the toner cartridge properly or it may separate from the drum unit.

h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.

5

1

Note

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

101

Routine Maintenance i Put the drum unit and toner cartridge assembly back into the machine.

j Close the front cover of the machine.

Note

DO NOT turn off the machine or open the front cover until the Ready LED lights up.

5

102

Routine Maintenance

Replacing the drum unit

Model Name: DR-3300

A new drum unit can print approximately 30,000 A4 or Letter size single-sided pages.

Important

For best performance, use a Brother Original drum unit and Brother Original toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage may not apply to problems caused by the use of a third-party drum unit or toner unit.

Drum Error

5

5

5

The corona wire has become dirty. Clean the corona wire in the drum unit. (See Cleaning the corona wire uu page 112.)

If you cleaned the corona wire and Drum Error was not cleared then the drum unit is at the end of its life.

Replace the drum unit with a new one.

Drum End Soon

5

103

Routine Maintenance

The drum unit is nearing the end of its rated life and will require replacement. We recommend you keep a

Brother Original drum unit ready for installation.

Clean the corona wire in the drum unit. If you don’t, printed pages may have a vertical stripe or Drum Error

may occur. (See Cleaning the corona wire uu page 112.)

Replace Drum

5

5

The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a

Brother Original drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit.

Drum Stop

5

We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a

Brother Original drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit.

104

Routine Maintenance

Replacing the drum unit

Important

• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the

machine uu page 110.)

When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: a Make sure that the machine is turned on. Leave the machine for at least 10 minutes to cool down.

b Press the front cover release button and then open the front cover.

5

5 c Take out the drum unit and toner cartridge assembly.

105

Routine Maintenance

WARNING

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Important

• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

5 d Push down the green lock lever and take the toner cartridge out of the drum unit.

106

Routine Maintenance

WARNING

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.

Instead, use only a dry, lint-free cloth.

(uu Product Safety Guide: General precautions)

5

Important

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

<Toner cartridge> <Drum unit>

• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

Note

• Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit.

• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. (uu Product Safety Guide: Recycling information in

accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives) e Unpack the new drum unit.

107

Routine Maintenance f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on the drum unit will lift automatically.

Note

Make sure that you put in the toner cartridge properly or it may separate from the drum unit.

g Put the drum unit and toner cartridge assembly back into the machine.

5

108

Routine Maintenance h When you replace the drum unit with a new one, you need to reset the drum counter. To do this, press and hold down the Go for about 4 seconds until all the LEDs light up. Once all six LEDs are lit, release

Go.

5

Important

Do not reset the drum counter when you only replace the toner cartridge.

i Close the front cover of the machine.

j Make sure that the Drum LED is now off.

109

Routine Maintenance

Cleaning and Checking the machine

Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.

WARNING

5

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.

Instead, use only a dry, lint-free cloth.

(uu Product Safety Guide: General precautions)

5

Important

Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine.

Cleaning the outside of the machine

5 a Turn off the machine.

b Disconnect the interface cables from the machine, and then unplug the power cord from the electrical socket.

c Wipe the outside of the machine with a dry, lint-free cloth to remove dust.

110

Routine Maintenance d Pull the paper tray completely out of the machine.

e If paper is loaded in the paper tray, remove it.

f Remove anything that is stuck inside the paper tray.

g Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust.

5 h Re-load the paper and put the paper tray firmly back in the machine.

i Plug the machine’s power cord back into the electrical socket first, and then connect the interface cables.

j Turn on the machine.

111

Routine Maintenance

Cleaning the corona wire

If you have print quality problems, clean the corona wire as follows: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and then open the front cover.

5

5 c Take out the drum unit and toner cartridge assembly.

WARNING

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

112

Routine Maintenance

Important

• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

5 d Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.

1

Note

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

e Put the drum unit and toner cartridge assembly back into the machine.

f Close the front cover of the machine.

113

Routine Maintenance

Cleaning the drum unit

If your printout has white or black dots at 94 mm intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem.

a Make sure that the front cover is closed and the power cord is plugged in.

b Turn on the machine and wait until the machine is in Ready mode.

c Press Go two times. The machine will print the drum dot check sheet.

d Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

e Turn off the machine.

f Press the front cover release button and then open the front cover.

5

5 g Take out the drum unit and toner cartridge assembly.

114

Routine Maintenance

WARNING

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Important

• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

5 h Push down the green lock lever and take the toner cartridge out of the drum unit.

115

Routine Maintenance i Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left hand side.

1 j Use the numbered markers next to the drum roller to find the mark. For example, a dot in column 2 on the check sheet would mean that there is a mark in the “2” region of the drum.

5

116

Routine Maintenance k Turn the drum unit gear toward you by hand while looking at surface of the suspected area.

l When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface of the drum gently with a cotton swab until the mark on the surface comes off.

5

Important

DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.

117

Routine Maintenance m Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on the drum unit will lift automatically.

Note

Make sure that you put in the toner cartridge properly or it may separate from the drum unit.

n Put the drum unit and toner cartridge assembly back into the machine.

5 o Close the front cover of the machine.

p Turn on the machine.

118

Routine Maintenance

Cleaning the paper pick-up roller

Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper.

a Turn off the machine.

b Disconnect the interface cables from the machine, and then unplug the power cord from the electrical socket.

c Pull the paper tray completely out of the machine.

d Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it to remove dust.

5

5

1 e Wipe the two pick-up rollers (1) inside of the machine to remove dust.

1 f Put the paper tray back in the machine.

g Plug the machine’s power cord back into the electrical socket first, and then connect the interface cables.

h Turn on the machine.

119

Routine Maintenance

Packing and shipping the machine

WARNING

If you use a Lower Tray, DO NOT carry the machine with the Lower Tray as you may be injured or cause damage to the machine because it is not attached to the Lower Tray.

5

Note

• If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier.

• For HL-5450DNT users, the lower tray and the machine should be packed separately into each original packing box and then pack them into the largest original box.

a Turn off the machine. Leave the machine turned off for at least 10 minutes to cool down.

b Disconnect all the cables, and then unplug the power cord from the electrical socket.

c Put the packing material (1) into the carton.

REAR

FRONT

5

1

120

Routine Maintenance d Wrap the machine in a plastic bag, then put it on the bottom packing material (1).

REAR

FRONT

1 e Put the packing material (2) marked “FRONT” on the front of the machine. Put the packing material (3) marked “REAR” on the back of the machine.

REAR

FRONT

2

3

5

1

121

Routine Maintenance f Put the cardboard tray (1) on the top and put the power cord in it.

1 g Close the carton and tape it shut.

h <If you have a Lower Tray>

Repack the lower tray as shown in the illustration.

5

122

6

Troubleshooting

6

If you think there is a problem with your machine, check each item below first and follow the troubleshooting tips. Most problems can be easily resolved by yourself.

Identifying your problem

First, check the following.

 The machine's power cord is connected correctly and the machine's power switch is turned on. If the

machine does not turn on after connecting the power cord, see Other difficulties uu page 141.

 All of the protective parts have been removed.

 Paper is inserted correctly in the paper tray.

 The interface cables are securely connected to the machine and the computer, or wireless connection is set up on both the machine and your computer.

 Error messages

(See Error messages in the Status Monitor uu page 124.)

If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.

Machine does not print.

 Paper handling

(See Paper handling difficulties uu page 139.)

Pages are printed, but there are still problems.

 Print quality

(See Improving the print quality uu page 142.)

 Printout is incorrect

(See Printing difficulties uu page 138.)

Network and other problems:

Network difficulties (HL-5450DN(T) only) uu page 140

Other difficulties uu page 141

6

6

123

Troubleshooting

Error messages in the Status Monitor

As with any sophisticated office product, errors may occur and consumable items may need to be replaced.

If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

You can clear most errors and perform routine maintenance by yourself. If you need more help, the Brother

Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/.

The Status Monitor will report problems with the machine. Take the proper action by referring to the following

table. If you want to turn the status monitor on, see Status Monitor uu page 52 (For Windows

® users) or

Status Monitor uu page 68 (For Macintosh users).

6

Error message

Cartridge Error

Cover is Open

Drum End Soon

Drum Error

Drum Stop

Duplex Disabled

Fuser Error

Cause

The toner cartridge is not installed correctly.

The front cover is not closed completely.

The fuser cover is not closed completely or paper was jammed in the back of the machine when you turned on the power.

The drum unit is near the end of its life.

The corona wire on the drum unit needs to be cleaned.

The toner cartridge is placed in the machine without the drum unit.

It is time to replace the drum unit.

Action

Pull out the drum unit and toner cartridge assembly, take out the toner cartridge, and put it back into the drum unit again. Put the drum unit and toner cartridge assembly back in the machine. If the problem continues, call your Brother dealer.

Close the front cover of the machine.

 Close the fuser cover of the machine.

 Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and

press Go. (See Jam Rear / Jam Duplex uu page 132.)

Order a new drum unit now so a replacement drum unit will be available when the Status Monitor

indicates Replace Drum. (See Drum End Soon uu page 103.)

Clean the corona wire. (See Cleaning the corona wire uu page 112.)

Put the toner cartridge into the drum unit, and then re-install the drum unit and toner cartridge assembly in the machine

Replace the drum unit. (See Replacing the drum unit uu page 105.)

Close the back cover of the machine.

The back cover of the machine is not closed completely.

The duplex tray is not installed or not installed correctly.

The temperature of the fuser unit does not rise to a specified temperature within the specified time.

The fuser unit is too hot.

Re-install the duplex tray.

Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.

6

124

Troubleshooting

Error message

Jam Duplex

Jam Inside

Jam MP Tray

Jam Rear

Jam Tray 1

Jam Tray 2

Log Access Error

(HL-5450DN(T) only)

Manual Feed

No Paper

No Toner

Out of Memory

Print Unable

Replace Drum

Replace Fuser

Cause

The paper is jammed in the duplex tray or the fuser unit.

The paper is jammed inside the machine.

The toner cartridge is placed in the machine without the drum unit.

Action

See Jam MP Tray / Jam Tray 1 / Jam Tray 2 / Jam

Inside uu page 127.

See Jam Rear / Jam Duplex uu page 132.

The paper is jammed in the MP tray of the machine.

The paper is jammed in the back of the machine.

The paper is jammed in the paper tray of the machine.

Put the toner cartridge into the drum unit, and then re-install the drum unit and toner cartridge assembly in the machine.

See Jam MP Tray / Jam Tray 1 / Jam Tray 2 / Jam

Inside uu page 127.

See Jam Rear / Jam Duplex uu page 132.

See Jam MP Tray / Jam Tray 1 / Jam Tray 2 / Jam

Inside uu page 127.

The machine could not access the print log file in the server.

Manual was selected as the paper source when there was no paper in the MP tray.

The machine is out of paper or paper is not correctly loaded in the specified paper tray.

The toner cartridge or the drum unit and toner cartridge assembly is not installed correctly.

The machine’s memory is full.

The machine has a mechanical problem.

It is time to replace the drum unit.

The drum unit counter was not reset when a new drum was installed.

It is time to replace the fuser unit.

Contact your administrator to check the Store Print

Log to Network settings.

(For detailed information uu Network User's Guide:

Store Print Log to Network)

Place paper in the MP tray. If the machine is in Pause

mode, press Go. (See Loading paper in the

multi-purpose tray (MP tray) uu page 12.)

Put paper in the tray you are using.

Make sure the paper guides are set to the correct size.

Remove the drum unit and toner cartridge assembly, remove the toner cartridge from the drum unit, and re-install the toner cartridge back into the drum unit again. Re-install the drum unit and toner cartridge assembly back in the machine. If the problem continues, replace the toner cartridge. (See

Replacing the toner cartridge uu page 97)

Reduce the complexity of your document or reduce the print resolution.

Add more memory (HL-5450DN(T) only). See

Installing extra memory uu page 92.

Turn the power switch off, wait a few minutes, and then turn it on again.

If the problem continues, call your Brother dealer.

Replace the drum unit. (See Replacing the drum unit uu page 105.)

Reset the drum unit counter. (See Replacing the

drum unit uu page 105.)

Call your Brother dealer or a Brother Authorized

Service Center to replace the fuser unit.

6

125

Troubleshooting

Error message

Replace Laser

Replace PF Kit1

Replace PF Kit2

Replace PF KitMP

Replace Toner

Size Error DX

Toner Low

Cause

It is time to replace the laser unit.

It is time to replace the paper feeding kit.

Action

Call your Brother dealer or a Brother Authorized

Service Center to replace the laser unit.

Call your Brother dealer or a Brother Authorized

Service Center to replace the PF kit.

The toner cartridge is at the end of its life. The machine will stop all print operations.

The paper size defined in the printer driver is not available for automatic duplex printing.

The paper in the tray is not correct size and is not available for automatic duplex printing.

If the Status Monitor shows

Toner Low you can still print; however, the machine is telling you that the toner cartridge is near the end of its life.

Replace the toner cartridge. (See Replacing the toner

cartridge uu page 97.)

Press Cancel. Choose a paper size which is supported by the duplex tray.

The paper size you can use for automatic duplex printing is A4.

Load the correct size of paper in the tray.

The paper size you can use for automatic duplex printing is A4.

Order a new toner cartridge now so a replacement toner cartridge will be available when the

Status Monitor shows Replace Toner.

6

126

Troubleshooting

Paper jams

Note

Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams.

Jam MP Tray / Jam Tray 1 / Jam Tray 2 / Jam Inside

If a paper jam occurs inside the machine, the MP tray or paper tray, the Error LED will turn on and the Paper

LED will blink.

6

6

6

If you have printed using the MP Tray, start at step a.

If you have printed using Tray 1 or Tray 2, start at step c.

a Remove the paper from the MP tray.

b Remove any jammed paper from in and around the MP Tray. Press Go.

If you still have the error indication, continue with the following steps.

c Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

d Pull the paper tray completely out of the machine.

127

Troubleshooting e Use both hands to slowly pull out the jammed paper.

Note

Pulling out the jammed paper downward allows you to remove the paper more easily.

f Press the front cover release button and then open the front cover.

6 g Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.

128

Troubleshooting

WARNING

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Important

• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

6

Note

The drum unit and toner cartridge are two separate parts. Make sure both are installed as an assembly. If the toner cartridge is placed in the machine without the drum unit, the messages Drum Error or Jam Inside may be indicated.

129

Troubleshooting h Push down the green lock lever and take the toner cartridge out of the drum unit. Remove the jammed paper if there is any inside the drum unit.

i Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on the drum unit will lift automatically.

6

Note

Make sure that you put in the toner cartridge properly or it may separate from the drum unit.

j Put the drum unit and toner cartridge assembly back into the machine.

k Close the front cover of the machine.

130

Troubleshooting l Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

m Put the paper tray firmly back in the machine.

Note

If you turn off the machine during paper jam, the machine will print incomplete data from your computer.

Before you turn on the machine, delete the print spool job on your computer.

n Make sure that the Paper and Error LEDs are off and that the Ready LED is green.

6

131

Troubleshooting

Jam Rear / Jam Duplex

If a paper jam occurs behind the back cover (face-up output tray) or inside the duplex tray, the Error LED will turn on and the Back Cover and Paper LEDs will blink.

6 a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.

b Pull the paper tray completely out of the machine.

6 c Press the front cover release button and then open the front cover.

132

Troubleshooting d Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.

WARNING

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

6

Important

• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

133

Troubleshooting e Open the back cover.

WARNING

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

6 f Using both hands, gently pull the jammed paper out of the back of the machine.

134

Troubleshooting g Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1).

1 h Using both hands, gently pull the jammed paper out of the fuser unit.

6 i Close the fuser cover.

j Close the back cover.

135

Troubleshooting k Pull the duplex tray completely out of the machine.

l Pull the jammed paper out of the machine or out of the duplex tray.

m Make sure that the jammed paper does not remain under the machine from static electricity.

n Put the duplex tray back into the machine.

136

6

Troubleshooting o Put the drum unit and toner cartridge assembly back into the machine.

p Close the front cover of the machine.

q Put the paper tray firmly back in the machine.

r Make sure that the Back Cover, Paper and Error LEDs are off and that the Ready LED is green.

6

137

Troubleshooting

If you are having difficulty with your machine

6

Important

• For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

• If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself.

• If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/.

Printing difficulties

Difficulties

No printout.

The machine is not printing or has stopped printing.

The headers or footers appear when the document displays on the screen but they do not show up when it is printed.

The machine prints unexpectedly or it prints garbage.

Suggestions

Check that the correct printer driver has been installed and chosen.

Check to see if the LEDs are indicating any error.

(See LEDs (Light Emitting Diodes) uu page 71 and Error messages in the Status

Monitor uu page 124.)

Check the machine is online:

(Windows

®

7 and Windows Server

®

2008 R2)

Click the Start button and Devices and Printers. Right-click

Brother HL-XXXX series and click See What's Printing. Click Printer and make sure Use Printer Offline is unchecked.

(Windows Vista

®

and Windows Server

®

2008)

Click the Start button, Control Panel, Hardware and Sound, and then Printers.

Right-click Brother HL-XXXX series. Make sure that Use Printer Offline is unchecked.

(Windows

®

XP and Windows Server

®

2003)

Click the Start button and choose Printers and Faxes. Right-click

Brother HL-XXXX series. Make sure that Use Printer Offline is unchecked.

Contact your administrator to check your Secure Function Lock settings.

(HL-5450DN(T) only)

Check that if the machine is in Power Down mode.

Press any key on the control panel, and then re-send print data.

(See Power Down mode uu page 87.)

Press Cancel.

The machine will cancel the print job and clear it from the memory. The printout may be incomplete.

There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.

(See Unprintable area when printing from a computer uu page 7.)

Press Cancel to cancel print jobs.

Check the settings in your application to make sure it is set up to work with your machine.

6

138

Troubleshooting

Printing difficulties (continued)

Difficulties

The machine prints the first couple of pages correctly, then some pages have text missing.

Cannot perform ‘Page Layout’ printing.

Print speed is too slow.

The machine does not print from Adobe

®

Illustrator

®

.

Poor print quality

Suggestions

Check the settings in your application to make sure that it is set up to work with your machine.

Your computer is not recognising the machine’s input buffer’s full signal. Make sure that you connected the interface cable correctly.

(uu Quick Setup Guide)

Check that the paper size setting in the application and in the printer driver are the same.

Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time.

Check that the back cover is firmly closed and the duplex tray is firmly installed.

If the machine is in Quiet mode, print speed is slower. Check the Quiet mode setting.

(See Turning Quiet mode on/off uu page 88.)

Reduce the print quality.

(See Basic tab uu page 26 (for Windows

®

))

(See Print Settings uu page 59 (for Macintosh))

See Improving the print quality uu page 142.

Paper handling difficulties

Difficulties

The machine does not feed paper.

Suggestions

If there is no paper, load a new stack of paper into the paper tray.

If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.

Reduce the amount of paper in the paper tray, and then try again.

Make sure that manual feed mode is not chosen in the printer driver.

Clean the paper pick-up roller.

(See Cleaning the paper pick-up roller uu page 119.)

The machine does not feed paper from the MP tray.

Make sure that MP Tray is chosen in the printer driver.

Fan the paper well and put it back in the tray firmly.

How do I print on envelopes?

You can load envelopes in the MP tray. Your application must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document

Setup menu of your application.

(See your application’s manual for more information.)

6

139

Troubleshooting

Network difficulties (HL-5450DN(T) only)

Difficulties

Cannot print over a wired

Network.

The Brother software cannot be installed.

Suggestions

If you are having Network problems uu Network User's Guide.

Make sure your machine is powered on and is on-line and in Ready mode. Print the

Printer Settings page to verify your Network settings are correct.

(See Print a Printer Settings page uu page 83.)

Reconnect the LAN cable to the hub to verify that the cable and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. You can check the current wired network status from the Printer

Settings page.

(Windows

®

)

If the Security Software warning appears on the PC screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run.

(Macintosh)

If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.

For other problems concerning using your machine on a Network uu Network User's Guide

6

140

Troubleshooting

Other difficulties

Difficulties Suggestions

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.

The machine cannot print EPS data that includes binary with the BR-Script3 printer driver.

If the problem is not solved, turn off the machine. If you are using a power breaker, disconnect it to make sure it is not the problem. Plug the machine's power cord directly into a different known working wall electrical socket and turn on the machine.

If there is still no power, try a different power cable.

(Windows

®

)

You need the following settings to print EPS data: a

For Windows

®

7 and Windows Server

®

2008 R2:

Click the Start button and Devices and Printers.

For Windows Vista

®

and Windows Server

®

2008:

Click Start button, Control Panel, Hardware and Sound, and then Printers.

For Windows

®

XP and Windows Server

®

2003:

Click Start button, and select Printers and Faxes.

b

Right-click the Brother HL-XXXX BR-Script3 icon and select Properties

1

.

c

From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol.

(Macintosh)

If your machine is connected to a computer with a USB interface, you cannot print

EPS data that includes binary. You can print the EPS data at the machine through a network. For installing BR-Script3 printer driver through the network, visit the

Brother Solutions Center at http://solutions.brother.com/.

6

1 Printer properties for Windows ® 7 and Windows Server ® 2008 R2 users

141

Troubleshooting

Improving the print quality

If you have a print quality problem, print a test page first (see Print a test page uu page 82). If the printout

looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer. If the printout has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.

Note

Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the refilling of used cartridges with toner from other sources.

a To get the best print quality, we suggest using the recommended paper. Check that you are using paper

that meets our specifications. (See Acceptable paper and other print media uu page 2.)

b Check that the drum unit and toner cartridge are installed correctly.

6

6

Examples of poor print quality

Faint

Recommendation

 Take out the drum unit and toner cartridge assembly. Hold the assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

 If the LEDs indicate Replace Toner, put in a new toner cartridge.

uu

Replacing the toner cartridge uu page 97

 Check the machine’s environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault.

uu

Product Safety Guide: Choose a safe location for your product

 If the whole page is too light, Toner Save may be turned on. Turn off

Toner Save Mode in the Advanced tab (For Windows

®

) or the Advanced print settings of Print Settings (For Macintosh) of the driver.

 Clean the corona wire of the drum unit.

uu

Cleaning the corona wire uu page 112

 Put in a new toner cartridge.

uu

Replacing the toner cartridge uu page 97

 Put in a new drum unit.

uu

Replacing the drum unit uu page 105

142

Troubleshooting

Examples of poor print quality

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Grey background

Ghost

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Toner specks

Recommendation

 Make sure that you use paper that meets our specifications.

uu

Acceptable paper and other print media uu page 2

 Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading.

uu

Product Safety Guide: Choose a safe location for your product

 Put in a new toner cartridge.

uu

Replacing the toner cartridge uu page 97

 Put in a new drum unit.

uu

Replacing the drum unit uu page 105

 Make sure that you use paper that meets our specifications. Rough-surfaced paper or thick paper may cause this problem.

uu

Acceptable paper and other print media uu page 2

 Make sure that you choose the appropriate media type in the printer driver.

uu

Acceptable paper and other print media uu page 2

 Choose Reduce Ghosting mode in the printer driver. uu

Other Print Options uu page 36 (For Windows

®

) uu

Print Settings uu page 59 (For Macintosh)

 Put in a new drum unit.

uu

Replacing the drum unit uu page 105

 Put in a new toner cartridge.

uu

Replacing the toner cartridge uu page 97

 The fuser unit may be contaminated. Call your Brother dealer for service

 Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem.

uu

Acceptable paper and other print media uu page 2

 Clean the corona wire of the drum unit.

uu

Cleaning the corona wire uu page 112

 The drum unit may be damaged. Put in a new drum unit.

uu

Replacing the drum unit uu page 105

 The fuser unit may be contaminated. Call your Brother dealer for service

6

143

Troubleshooting

Examples of poor print quality

Hollow print

Recommendation

 Make sure that you use paper that meets our specifications.

uu

Acceptable paper and other print media uu page 2

 Choose Thick Paper mode in the printer driver or use thinner paper than you are currently using.

 Check the machine’s environment. Conditions such as high humidity can cause hollow print.

uu

Product Safety Guide: Choose a safe location for your product

 The drum unit may be damaged. Put in a new drum unit.

uu

Replacing the drum unit uu page 105

 Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position (a).

uu

Cleaning the corona wire uu page 112

 The drum unit may be damaged. Put in a new drum unit.

uu

Replacing the drum unit uu page 105

6

All black

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

White lines across the page

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Line across the page

 Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause this problem.

uu

Acceptable paper and other print media uu page 2.

 Make sure that you choose the appropriate media type in the printer driver.

 The problem may disappear by itself. Print multiple blank pages to clear this problem, especially if the machine has not been used for a long time.

 The drum unit may be damaged. Put in a new drum unit.

uu

Replacing the drum unit uu page 105

 Clean the corona wire inside the drum unit.

uu

Cleaning the corona wire uu page 112

 The drum unit may be damaged. Put in a new drum unit.

uu

Replacing the drum unit uu page 105

144

Troubleshooting

Examples of poor print quality Recommendation

 Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.

uu

Product Safety Guide: Choose a safe location for your product

 If the problem is not solved after printing a few pages, put in a new drum unit.

uu

Replacing the drum unit uu page 105

White lines, bands or ribbing across the page

 If the problem is not solved after printing a few pages, the drum unit may have foreign material, such as glue from a label, stuck on the drum. Clean the drum unit.

uu

Cleaning the drum unit uu page 114

 The drum unit may be damaged. Put in a new drum unit.

uu

Replacing the drum unit uu page 105

White Spots on black text and

graphics at 94 mm intervals

6

Black Spots at 94 mm intervals

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Black toner marks across the page

 If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit.

uu

Cleaning the drum unit uu page 114

 Make sure that you use paper that meets our specifications.

uu

Acceptable paper and other print media uu page 2

 Do not use paper that has clips or staples because they will scratch the surface of the drum.

 If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged.

 The toner cartridge may be damaged. Put in a new toner cartridge.

uu

Replacing the toner cartridge uu page 97

 The drum unit may be damaged. Put in a new drum unit.

uu

Replacing the drum unit uu page 105

145

Troubleshooting

Examples of poor print quality

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Black lines down the page

Printed pages have toner stains down the page

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Recommendation

 Clean the corona wire inside the drum unit by sliding the green tab.

uu

Cleaning the corona wire uu page 112

 Make sure the green tab of the corona wire is at the home position (a).

 The toner cartridge may be damaged. Put in a new toner cartridge.

uu

Replacing the toner cartridge uu page 97

 The drum unit may be damaged. Put in a new drum unit.

uu

Replacing the drum unit uu page 105

 The fuser unit may be contaminated. Call your Brother dealer for service

 Make sure that foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine and around the drum unit and toner cartridge.

 The toner cartridge may be damaged. Put in a new toner cartridge.

uu

Replacing the toner cartridge uu page 97

 The drum unit may be damaged. Put in a new drum unit.

uu

Replacing the drum unit uu page 105

White lines down the page

ABCDEFGH abcdefghijk

A B C D a b c d e

0 1 2 3 4

Image skewed

 Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack.

 Set the paper guides correctly.

uu

Printing on plain paper, thin paper or recycled paper from Tray 1 and

Tray 2 uu page 8

If you are using the MP tray, see Printing on plain paper, thin paper, recycled

paper and bond paper from the MP tray uu page 12.

 The paper tray may be too full.

uu

Loading paper and print media uu page 8

 Check the paper type and quality.

uu

Acceptable paper and other print media uu page 2

 Check for loose objects such as torn paper inside the machine.

 If the problem only occurs during duplex printing, check for torn paper in the duplex tray, verify that the duplex tray is inserted completely and verify that the back cover is closed completely.

6

146

Troubleshooting

Examples of poor print quality

Curled or wavy

B DEFGH abc efghijk

A C D b c d e

1 3 4

Wrinkles or creases

Envelope Creases

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Recommendation

 Check the paper type and quality. High temperatures and high humidity will cause paper to curl.

uu

Acceptable paper and other print media uu page 2

uu

Product Safety Guide: Choose a safe location for your product

 If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.

 Open the back cover (face-up output tray) to let the printed paper exit onto the face-up output tray.

 Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper.

uu

Other Print Options uu page 36 (For Windows

®

) uu

Print Settings uu page 59 (For Macintosh)

 Make sure that paper is loaded correctly.

uu

Printing on plain paper, thin paper or recycled paper from Tray 1 and

Tray 2 uu page 8

 Check the paper type and quality.

uu

Acceptable paper and other print media uu page 2

 Turn over the stack of paper in the tray or rotate the paper 180° in the input tray.

 Make sure that envelopes are printed with the back cover (face-up output tray) opened.

uu

Printing on thick paper, labels and envelopes from the MP tray uu page 15

 Check the envelope type and quality.

uu

Acceptable paper and other print media uu page 2

 Make sure envelopes are fed only from the MP tray.

uu

Loading paper in the multi-purpose tray (MP tray) uu page 12

 Choose Improve Toner Fixing mode in the printer driver.

uu

Other Print Options uu page 36 (For Windows

®

) uu

Print Settings uu page 59 (For Macintosh)

If this selection does not provide enough improvement, change the printer driver setting in Media Type to a thick setting.

Poor fixing

6

147

Troubleshooting

Examples of poor print quality Recommendation

 Choose Reduce Paper Curl mode in the printer driver.

uu

Other Print Options uu page 36 (For Windows

®

) uu

Print Settings uu page 59 (For Macintosh)

 Open the back cover (face-up output tray) to let the printed paper exit onto the face-up output tray.

Curled

6

148

Troubleshooting

Machine Information

6

Default settings

The machine has three levels of default settings; the default settings have been set at the factory before shipment.

 Network (HL-5450DN(T) only)

 Factory Reset

 Settings Reset

Note

• You cannot modify the preset default settings.

• Page counters can never be changed.

Network default settings (HL-5450DN(T) only)

If you want to reset only the print server back to its default settings (by resetting all network information such as the password and IP address), follow these steps:

6 a Turn off the machine.

b Make sure that the front cover is closed and the power cord is plugged in.

c Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and then the Ready LED turns off.

d Release Go. Make sure that all the LEDs turn off.

e Press Go six times. Make sure that all the LEDs light up to indicate the print server has been reset to its factory default settings. The machine will restart.

6

Factory Reset

You can partially reset the machine back to its default printer settings. The network settings will not be reset:

6 a Turn off the machine.

b Make sure that the front cover is closed and the power cord is plugged in.

c Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and then the Ready LED turns off.

d Release Go. Make sure that all the LEDs turn off.

e Press Go eight times. Make sure that all the LEDs light up to indicate the machine has been reset to its factory default settings (except the network settings). The machine will restart.

6

149

Troubleshooting

Settings Reset

This operation will reset all the machine settings back to the settings that were set at the factory: a Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will not be reset.

b Turn off the machine.

6 c Make sure that the front cover is closed and the power cord is plugged in.

d Hold down Go as you turn on the power switch. Keep Go pressed down until all the LEDs light up and then the Ready LED turns off.

e Release Go. Make sure that all the LEDs turn off.

f Press Go ten times. The machine will automatically restart.

6

150

A

Appendix

A

Machine specifications

General

A

A

Model

Printer Type

Print Method

Memory Capacity

Power Source

Power Consumption

(Average)

1

Peak

Printing

Printing

(Quiet Mode)

Ready

Deep Sleep

Power Down

Dimensions

Standard

Optional

HL-5440D

Laser

HL-5450DN

Electrophotographic Laser Printer

64 MB

HL-5450DNT

1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB

220 - 240 V AC 50/60 Hz

Approx. 1200 W

Approx. 665 W at 25 °C

Approx. 332 W at 25 °C

Approx. 4.7 W at 25 °C

Approx. 0.7 W

Approx. 0.40 W

Approx. 0.6 W

Approx. 0.41 W

A

245

375*

384

13.6 kg

Unit: mm

Weights (with consumables)

1 USB connections to PC

371

*: HL-5450DNT

10.4 kg 10.5 kg

151

Appendix

Model

Noise

Level

Temperature

Humidity

Sound

Pressure

Sound

Power

1 2

Printing

Ready

Printing

(Quiet Mode)

Printing

Ready

Printing

(Quiet Mode)

Operating

Storage

Operating

Storage

HL-5440D

L

L

L

L

PA

PA

PA

WA m = 59 dB (A) m = 34 dB (A) m = 54 dB (A) d = 6.79 B (A)

L WA d = 4.70 B (A)

L WA d = 6.4 B (A)

HL-5450DN

10 to 32.5 °C

0 to 40 °C

20 to 80% (without condensation)

10 to 90% (without condensation)

HL-5450DNT

L WA d = 4.63 B (A)

1

2

Measured in accordance with the method described in RAL-UZ122.

Office equipment with L WA d>6.30 B (A) is not suitable for use in rooms where people do primarily intellectual work. Such equipment should be placed in separate rooms because of the noise emission.

A

152

Appendix

Print media

A

Model

Paper

Input

1

Paper Tray

(Standard)

Paper Type

Paper Size

HL-5440D HL-5450DN

Up to 250 sheets of 80 g/m

2

Plain paper

HL-5450DNT

Plain paper, Thin paper, Recycled paper

A4, Letter, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive,

Legal, Folio

60 to 105 g/m

2 Paper Weight

Maximum

Paper

Capacity

Paper Type Multipurpose tray

(MP tray)

Paper Size

Paper

Tray 2

(Optional)

2

Paper Weight

Maximum

Paper

Capacity

Paper Type

Paper Size

Paper Weight

Maximum

Paper

Capacity

Face-Down Output Tray

Plain paper, Thin paper, Thick paper, Thicker paper, Recycled paper,

Bond paper, Label, Envelope, Env.Thin, Env.Thick

Width: 76.2 to 215.9 mm

Length: 127.0 to 355.6 mm

60 to 163 g/m

2

Up to 50 sheets of 80 g/m

2

Plain paper

Plain paper, Thin paper, Recycled paper

A4, Letter, B5 (ISO/JIS), A5, B6 (ISO), Executive, Legal, Folio

60 to 105 g/m

2

Up to 500 sheets of 80 g/m

2

Plain paper

Paper

Output

Duplex

1

Face-Up Output Tray

Automatic

Duplex

Printing

Paper Type

Paper Size

Paper Weight

Up to 150 sheets of 80 g/m

2

Plain paper (face-down delivery to the face-down output paper tray)

One sheet (face-up delivery to the face-up output tray)

Plain paper, Thin paper, Recycled paper

A4

60 to 105 g/m

2

1

2

For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.

Tray 2 is standard on HL-5450DNT.

A

153

Appendix

Printer

A

Model

Automatic 2–sided (Duplex) Print

Emulation

Resolution

Print Speed

1

Single side print

Duplex Print

HL-5440D HL-5450DN HL-5450DNT

Yes

PCL6, BR-Script3 (PostScript

®

3™), IBM ProPrinter XL, EPSON FX-850

1200  1200 dpi

HQ1200 (2400  600 dpi) quality

600  600 dpi

Up to 38 ppm (A4 size)

Up to 40 ppm (Letter size)

Up to 18 sides per minute (9 sheets per minute) (A4 or Letter size)

Less than 8.5 seconds at 23 °C / 230 V

1

2

First Print Time

2

The print speed may change depending on the type of document you print.

From Ready mode and standard tray A

Interface

A

Model

USB

Ethernet

Parallel

3

HL-5440D

Hi-Speed USB 2.0

1 2

HL-5450DN HL-5450DNT

It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2.0 metres long.

10BASE-T / 100BASE-TX

IEEE 1284 Centronics

(Type B)

Use a straight-through Category 5 (or greater) twisted-pair cable.

-

1

2

3

Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.

Third party USB ports are not supported.

For detailed network specifications, see Network (LAN) uu page 158 and uu Network User's Guide

154

Appendix

Computer requirements

A

Computer Platform & Operating

System Version

Windows

Operating

System

Macintosh

Operating

System

®

Windows

®

XP Home

Edition

Windows

®

XP

Professional

Windows

®

XP

Professional x64

Edition

Windows Vista

®

Windows

2003

2008

2008 R2

®

7

Windows Server

®

Windows Server

®

2003 x64 Edition

Windows Server

®

Windows Server

®

OS X 10.5.8

OS X 10.6.x

OS X 10.7.x

Processor Minimum Speed Minimum

Intel

®

Pentium equivalent

64-bit (Intel

®

®

II or

64 or AMD64) supported CPU

Intel

®

Pentium equivalent

®

4 or

64-bit (Intel

®

64 or AMD64) supported CPU

Intel

®

Pentium equivalent

®

4 or

64-bit (Intel

®

64 or AMD64) supported CPU

Intel

®

Pentium equivalent

®

III or

64-bit (Intel

®

64 or AMD64) supported CPU

Intel

®

Pentium equivalent

®

4 or

64-bit (Intel

®

64 or AMD64) supported CPU

64-bit (Intel

®

64 or AMD64) supported CPU

PowerPC G4/G5

Intel

®

Processor

Intel

®

Processor

Intel

®

Processor

RAM

512 MB

1 GB

(32-bit)

2 GB

(64-bit)

256 MB

512 MB

512 MB

1 GB

2 GB

Recommended

RAM

1 GB

(32-bit)

2 GB

(64-bit)

2 GB

2 GB

Hard

Disk

Space to install

128 MB 256 MB 80 MB

256 MB 512 MB

1 GB

512 MB

2 GB

1 GB 80 MB

Supported

PC

Interface

1

USB,

10Base-T/

100Base-TX/

(Ethernet)

Parallel

3

2

,

1

2

Third party USB ports are not supported.

Ethernet is available for HL-5450DN(T).

3

Parallel is available for HL-5440D.

For the latest driver updates, visit http://solutions.brother.com/.

A

155

Appendix

Important information for choosing your paper

The information in this section will help you choose paper to use with this machine.

Note

If you use paper that is not recommended, a paper jam or misfeed may occur in the machine.

Before you buy a large quantity of paper

Make sure that the paper is suitable for the machine.

Paper for plain paper copies

Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on the paper’s package. Check the package to see whether it is suitable for laser printers. Use paper that is suitable for laser printers.

A

A

A

Basis weight

The basis weight of the paper in general use varies in different countries. We recommend that you use paper that weighs 75 to 90 g/m weights.

2

, although this machine is able to cope with thinner or thicker paper than these

A A

Long grain and short grain

The pulp fiber of the paper is aligned during paper manufacturing. And paper can be classified into two types, long grain and short grain.

A

Long grain paper fibers run in the same direction as the long edge of the paper. Short grain paper fibers run perpendicular to the long edge of the paper. Though most plain paper for copying is long grain, some is short grain. We recommend that you use long grain paper for this machine. Short grain paper is too weak for the paper transport of the machine.

Acid paper and neutralized paper

Paper can be classified as either acid paper or neutralized paper.

Though modern paper manufacture methods started with acid paper, neutralized paper is recently taking the place of acid paper because of environmental issues.

A

However, many forms of acid paper can be found in recycled paper. We recommend that you use neutralized paper for this machine.

You can use an acid paper check pen to distinguish acid paper from neutral paper.

Print surface

The characteristics of the face side and reverse side of a sheet of paper may vary a little.

Usually, the opening side of the paper ream package is the print side. Follow the instructions on the paper package. Typically, the print side is indicated by an arrow.

A

156

Appendix

Symbol and character sets

1

For the HP LaserJet, IBM Proprinter XL, and EPSON FX-850 emulation modes, you can choose the symbol and character sets using a Web Based Management (Web browser)

1

or the Remote Printer Console.

HL-5450DN(T) only

A

How to use Web Based Management (Web browser) (HL-5450DN(T) only)

To use Web Based Management (Web browser), follow the steps below.

Note

We recommend Windows

®

Internet Explorer

®

7.0/8.0 or Firefox

®

3.6 for Windows

®

and Safari 4.0/5.0 for

Macintosh. Please also make sure that JavaScript and cookies are always enabled in whichever browser you use. To use a Web browser, you will need to know the IP address of the print server.

a Start your Web browser.

b Type “http://machine’s IP address/” into your browser. (Where “machine’s IP address” is the machine’s

IP address)

 For example: http://192.168.1.2/

A

Note

• If you have edited the hosts file on your computer or are using a Domain Name System (DNS), you can also enter the DNS name of the print server.

• For Windows

®

users, as the print server supports TCP/IP and NetBIOS, you can also enter the NetBIOS name of the print server. The NetBIOS name can be seen on the Printer Settings page. The NetBIOS name assigned is the first 15 characters of the node name and by default it will appear as

“BRNxxxxxxxxxxxx” for a wired network or “BRWxxxxxxxxxxxx” for a wireless network.

• For Macintosh users, you can also have easy access to Web Based Management by clicking the machine icon on Status Monitor screen. c No password is required by default. Enter a password if you have set one and press .

d Click Print.

e Choose the HP LaserJet tab and click Font Setup. Choose a symbol set you want to use from the

Symbol Set list box.

How to use and install the Remote Printer Console software

To use and install the Remote Printer Console software, see Remote Printer Console (Windows

®

only) uu page 70.

A

A

157

Appendix

Consumable Items

A

Model

Toner

Cartridge

Drum Unit

Inbox

Standard

High Yield

HL-5440D

Approx. 2,000 pages

A4 or Letter page

1

HL-5450DN HL-5450DNT

Approx. 3,000 pages A4 or Letter page

Approx. 3,000 pages A4 or Letter page

1

Approx. 8,000 pages A4 or Letter page

1

Approx. 30,000 pages A4 or Letter pages (1 page / job)

2

1

1

2

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Drum life is approximate and may vary by type of use.

Model Name

-

TN-3330

TN-3380

DR-3300

Network (LAN)

A

1

2

Model

LAN

Protocols

Security Protocols

IPv4

IPv6

Wired

HL-5440D

-

-

-

-

HL-5450DN HL-5450DNT

You can connect your machine to a network for

Network Printing.

Also included is Brother BRAdmin Light

Management software.

1 2

Network

ARP, RARP, BOOTP, DHCP, APIPA(Auto IP),

WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw

Port/Port9100, IPP/IPPS, FTP Server, TELNET Server,

HTTP/HTTPS server, TFTP client and server, SMTP

Client, SNMPv1/v2c/v3, ICMP, Web Services (Print),

CIFS client, SNTP client

NDP, RA, DNS resolver, mDNS, LLMNR responder,

LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP

Server, TELNET Server, HTTP/HTTPS server, TFTP client and server, SMTP Client, SNMPv1/v2c/v3,

ICMPv6, Web Services (Print), CIFS Client, SNTP

Client

APOP, POP before SMTP, SMTP-AUTH, SSL/TLS

(IPPS, HTTPS, SMTP, POP), SNMP v3, 802.1x

(EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS),

Kerberos

(For Windows ® users) Brother BRAdmin Light is available from the CD-ROM provided with the machine.

(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.

(For Windows ® users) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/.

A

158

Appendix

Brother numbers

A

Important

For technical and operational help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

Please complete the Brother Warranty Registration or, for your convenience and most efficient way to register your new product, register on-line at

A

http://www.brother.com/registration/

Frequently asked questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your machine needs. You can download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

A

http://solutions.brother.com/

You can check here for Brother driver updates.

A

Customer Service

Visit http://www.brother.com/ for contact information on your local Brother office.

Service center locations

For service centres in Europe, contact your local Brother Office. Address and telephone contact information for European offices can be found at http://www.brother.com/ by selecting your country.

A

A

Internet Addresses

Brother Global Web Site: http://www.brother.com/

For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com/

159

B

Index

A

Accessories tab

......................................................... 41

B

BR-Script3

...........................................................45

,

63

C

Character sets

......................................................... 157

Cleaning

.................................................................. 110

Computer requirements

.......................................... 155

Consumable items

............................................94

,

158

Control panel

............................................................. 71

Corona wire

............................................................. 112

D

Deep sleep mode

................................................72

,

86

Default settings

....................................................... 149

Dimensions

............................................................. 151

Domain

.................................................................... 157

Drum unit

................................................................ 103

Duplex (2-sided) printing

........................................... 18

E

Emulation

................................................................ 154

Envelopes

........................................................ 3

, 5 ,

15

Error messages

....................................................... 124

F

Folio

............................................................................ 3

I

Interface

.................................................................. 154

L

Labels

.............................................................. 3

, 6 ,

15

LED (Light Emitting Diode)

....................................... 71

Linux

......................................................................... 22

Lower tray

................................................................. 90

M

Macintosh

.................................................................. 22

Maintenance messages

............................................ 94

Manual duplex printing

.............................................. 21

Media specifications

................................................ 153

Memory

.............................................................91

,

151

N

Network connectivity

............................................... 154

Network software

...................................................... 70

P

Paper

..................................................................2

,

156

loading

...............................................................8

,

12

recommended

......................................................2

, 3

size

........................................................................... 2

tray capacity

............................................................. 3

type

.......................................................................... 2

Paper jams

.............................................................. 127

Plain paper

.................................................................. 2

Power down mode

..............................................72

,

87

Print difficulties

............................................................. 138

Macintosh

BR-Script3 printer driver

..................................... 63

Printer driver

....................................................... 54

Windows

®

Booklet printing

................................................... 30

BR-Script3 printer driver

..................................... 45

Duplex printing

.................................................... 29

Printer driver

....................................................... 26

Print quality

............................................................. 142

Printer driver

................................................ 22

,

51 ,

67

Q

Quiet mode

............................................................... 88

R

Register your product

.............................................. 159

Reprint

...................................................................... 81

B

160

Index

S

Service centres (Europe and other countries)

........ 159

Sleep mode

.........................................................72

,

86

SO-DIMM

.................................................................. 91

Specifications

.......................................................... 151

Status Monitor

Macintosh

.............................................................. 68

Windows

®

.............................................................. 52

Symbol

.................................................................... 157

T

Thick paper

............................................................... 15

Toner cartridge

....................................................95

,

97

Troubleshooting

..............................................123

,

138

if you are having difficulty network

............................................................. 140

paper handling

.................................................. 139

printing

.............................................................. 138

U

Unprintable area

......................................................... 7

Utilities

.................................................................... 159

W

Watermark

..........................................................31

,

35

Weights

................................................................... 151

B

161

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Key Features

  • Laser
  • 2400 x 600 DPI
  • A4 38 ppm
  • Duplex printing
  • Ethernet LAN
  • Total number of input trays: 3 Total input capacity: 750 sheets Total output capacity: 150 sheets
  • Internal memory: 64 MB 400 MHz

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