Schlage AD-Series AD-200, AD-250, AD-300, AD-400, PIM400, WRI400, WPR400, WSM400, PIB300, CT5000, Legacy KC2-5100, CM5700, KC2-5500, CM993, KC2-9000, CL5100, CL5500, CM5100, CL5200, CM5500, CL5600, CM5200, CL993, CM5600, BE367, CT5000, CT500 User guide
Below you will find brief information for Utility Software AD-Series AD-200, AD-Series AD-250, AD-Series AD-300, AD-Series AD-400, AD-Series PIM400, AD-Series WRI400, AD-Series WPR400, AD-Series WSM400, AD-Series PIB300, AD-Series CT5000. The Schlage Utility Software is used to configure, edit and program all supported devices. This application will run on a Schlage Handheld Device (HHD). The software allows for a variety of functions, such as programming a lock or controller, collecting audits from a lock, and viewing or editing properties of a device.
Advertisement
Advertisement
Schlage Utility Software
User Guide
Important Information
Customer Service
Schlage Security Technologies
U.S.A.: 866-322-1237 www.schlage.com/support
Copyright
©2010 Schlage Lock Company
Patent Notice
Schlage® products and those of its subsidiary companies and licensees may be covered by both issued and pending U.S. and foreign patents, copyrights and trademarks. Manufactured items are covered by one or more of the following patents:
5070715
5152558
5308131
5533368
5566996
5604970
5697653
5715717
5718468
5722276
5769472
5782118
5809816
5881590
5936544
5947537
6038896
6042417
6131966
6189351
6516644
6553800
6568725
6612141
6615629
6619705
6869116
6905773
6982645
6988751
7036856
7051562
7063363
7159424
7248836
7583188
D426452
D428324
D493089
Schlage Utility Software User Guide i
Important Information Warranty
Warranty
LIMITED WARRANTY:
COMMERCIAL APPLICATIONS
12 Month Limited Warranty
Schlage Lock Company (the “Company”) extends a 12 month limited warranty from the original date of purchase to the Original User of the products manufactured by the Company (the
“Product”) against defects in material and workmanship. Certain Products contain restrictions to this limited warranty, additional warranties or different warranty periods. Please see below for specific Product warranty information.
The provisions of this warranty
do not apply to Products: (i) used for purposes for which they are not designed or intended; (ii) which have been subjected to alteration, abuse, misuse, negligence or accident; (iii) which have been improperly stored, installed, maintained or operated;
(iv) which have been used in violation of written instructions provided by
Schlage; (v) which have been subjected to improper temperature, humidity or other environmental conditions (i.e., corrosion); or (vi) which, based on
Schlage’s examination, do not disclose to
Schlage’s satisfaction non-conformance to the warranty. Additionally, Schlage will not warrant ANSI A156.2 Grade 2 lever
Product installed in educational facilities and student housing.
Small Format Interchangeable
Core (SFIC) Warranty: This limited warranty also applies to Schlage locks and housings when used with another manufacturer’s cores, or to Schlage cores (i.e. SFIC) when used in another manufacturer’s locks and housings. The use of unauthorized cylinder cams or other components with the Products shall void this warranty.
Everest® Primus® Limited Lifetime
Key Breakage Warranty: A limited lifetime warranty is provided to the
Original User against key breakage, subject to the restrictions of this limited warranty.
AD-Series 1-Year Warranty for electronic locks, reader modules,
PIM400, and PIB300: A limited warranty is provided to the Original User for one (1) year from date of installation, subject to the restrictions of this limited warranty.
ADDITIONAL TERMS &
CONDITIONS APPLYING TO
COMMERCIAL APPLICATIONS
OF COMMERCIAL PRODUCTS
What the Company Will Do: Upon return of the defective Product to the
Company, the Company’s sole obligation, at its option, is to either repair or replace the Product, or refund the original purchase price in exchange for the
Product.
Original User: This warranty only applies to the Original User of Products.
This warranty is not transferable.
What is Not Covered: The following costs, expenses and damages are not covered by the provisions of this limited warranty: (i) labor costs including, but not limited to, such costs as the removal and reinstallation of Products; (ii) shipping and freight expenses required to return Products to Schlage; and (iii) any other incidental, consequential, indirect, special and/or punitive damages, whether based on contract, warranty, tort (including, but not limited to, strict liability or negligence), patent infringement, or otherwise, even if advised of the possibility of such damages. Some local laws do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.
How Local Law Applies: This warranty gives you specific legal rights, and you
Schlage Utility Software User Guide ii
Important Information may also have other rights as otherwise permitted by law. If this Product is considered a consumer product, please be advised that some local laws do not allow limitations on incidental or consequential damages or how long an implied warranty lasts, so that the above limitations may not fully apply. Refer to your local laws for your specific rights under this warranty.
Warranty Claims: If you have a claim under this warranty, please contact
Schlage Customer Service (866-
322-1237) for repair, replacement or refund of the original purchase price in exchange for the return of the Product to
Schlage.
Miscellaneous: The Company does not authorize any person to create for it any obligation or liability in connection with the Product. The Company’s maximum liability hereunder is limited to the original purchase price of the Product. No action arising out of any claimed breach of this warranty by the Company may be brought by the Original User more than one (1) year after the cause of action has arisen.
Warranty
Schlage Utility Software User Guide iii
Contents
Important Information .............................................................. i
Overview .................................................................................. 1
SUS Functions by Device ......................................................................... 2
Getting Started ......................................................................... 3
System Components ................................................................................ 3
Synchronization Software ....................................................................... 4
Connect the Handheld Device to the PC ................................................... 8
Install/Update Schlage Utility Software .................................................. 8
Logging In and Connecting the HHD ......................................... 9
Start the Schlage Utility Software ........................................................... 9
Connecting the Handheld Device ........................................................... 11
Icon Definitions ...................................................................... 14
Schlage Utility Software Options ............................................ 15
Programming Password ........................................................................ 16
Schlage Utility Software User Guide iv
Contents
AD-Series Locks and Controllers ............................................. 17
Couple HHD to PIM400 .......................................................................... 18
Program a Lock or Controller ................................................................. 18
Collect Audits from a Lock ..................................................................... 19
View Reader Properties ......................................................................... 20
Edit Reader Properties .......................................................................... 20
Put PIM400 into Link Mode .................................................................... 20
Legacy Locks and Controllers ................................................. 38
Program a Lock or Controller ................................................................. 38
Collect Audits from a Lock ..................................................................... 39
Link a Door to RS485 PIM ...................................................................... 41
Troubleshooting ..................................................................... 42
General Troubleshooting ....................................................................... 42
Remove the Schlage Utility Software ..................................................... 43
Glossary ................................................................................. 44
Appendix A: SUS Update Guide ............................................... 47
Appendix B: Device Firmware Update ..................................... 49
AD-Series Device Firmware Update ....................................................... 49
Legacy Device Firmware Update ............................................................ 51
Schlage Utility Software User Guide v
Overview
The Schlage Utility Software is an application that runs on the Schlage Handheld
Device (HHD). It is used to configure, edit and program all supported devices.
Supported AD-Series Locks
AD-200
AD-250
AD-300
AD-400
Supported Legacy Locks
KC2-5100
KC2-5500
KC2-9000
KC2 9000
CM5100
CM5500
CM5200
CM5600
CM5700
CM993
CL5100
CL5500
CL5200
CL5600
CL993
BE367
Supported AD-Series and Legacy Controllers
PIM400 (Panel Interface Module)
WRI400 (Wireless Reader Interface)
WPR400 (Wireless Portable Reader)
WSM400 (Wireless Status Monitor)
PIB300 (Panel Interface Board)
CT5000 Controller
CT500 Controller
CT1000 Controller
PIM
WRI
WPR
1
1
WPR2
WSM
1
1
CL Campus Lock Controller
1. These devices cannot be configured directly. They are configured through the PIM.
Schlage Utility Software User Guide 1
Overview SUS Functions by Device
SUS Functions by Device
AD-Series Devices
Collect Audits
Edit Lock Properties
Edit PIB properties
Edit PIM properties
Edit Door Properties
•
•
•
• • •
•
•
•
•
• • • • •
Update Firmware Update • • • • • • • • • •
Couple HHD to Device • • • • • • • • • •
Set Date/Time • • • • • • •
Diagnostics • • • • • • • • •
1. AD-Series wireless device properties may also be viewed or edited through the PIM400.
Legacy Devices
Collect Audits
Edit Lock Properties
• • • • • •
• • • • • •
Update Firmware Update • • • • • • •
Edit PIM properties •
Edit WAPM Properties • • • • •
Diagnostics •
2. Legacy wireless access point devices cannot be configured directly. They are configured through the legacy PIM.
Schlage Utility Software User Guide 2
Getting Started
The Schlage Utility Software (SUS) is a software application that runs on a Windows
CE based handheld device. It is used to transfer data files between the access control software and locks and controllers.
Quick Start
To begin using the SUS, Review the following topics:
1 Download and Install Synchronization Software
2 Connect the HHD to your PC
3 Configure the Synchronization Software
4 Update SUS
5 Start SUS
The following topics will provide additional information about connecting to and programming locks and non-lock devices.
• Connecting the Handheld Device to a Lock or Non-Lock Device
System Components
ID
HHD KIT
HH-USB
HH-Serial
PIMWA-CV
P512112
Description
Handheld Device pre-loaded with SUS, USB Cable
Cable used to connect HHD to AD- and CO-Series products, including PIM400 and PIB300
Cable used to connect HHD to CIP for programming legacy CM/CL/KC products
Null converter used to connect HHD to WA Series PIM, using the HH-Serial Cable
CIP Module used with HH-Serial Cable for programming legacy CM/CL/KC products
HHD HH-USB HH-Serial PIMWA-CV CIP (P512112)
Schlage Utility Software User Guide 3
Getting Started Synchronization Software
Synchronization Software
About Synchronization Software
Synchronization software is software that your computer uses to interface and synchronize with the handheld device. This software is used to install and update software applications on your handheld device. When installed and configured properly, files will be automatically transferred between your computer and the handheld device when the handheld device is connected to the computer.
Î This software my already be installed on your computer.
Download and Install Synchronization Software
1 Browse to
www.microsoft.com/windowsmobile/en-us/downloads
.
2 Download the software that matches your operating system.
Î For Windows XP or Windows 2000, download Microsoft ActiveSync.
Î For Windows Vista, download Microsoft Windows Mobile Device Center.
3 Launch the installer and follow the on-screen instructions.
Configure Synchronization Software
Microsoft
ActiveSync is for use with Windows
XP and Windows
2000 operating systems.
Microsoft ActiveSync
1 Connect the handheld device to the computer’s USB port. The
Synchronization Setup Wizard
will appear.
2 Click the
Next
button.
3 Uncheck the check box next to
Synchronize directly with a server...
.
4 Click the
Next
button.
5 Uncheck all the check boxes except for the check box next to
Files
.
3
5
4
Schlage Utility Software User Guide 4
Getting Started
A new folder will be created on the computer to store the synchronized files.
6 The
File Synchronization
window will appear. Click
OK
.
7 Click the
Finish
button.
6
Synchronization Software
7
Schlage Utility Software User Guide 5
Getting Started
Microsoft Windows
Mobile Device
Center is for use with Windows Vista operating system.
Microsoft Windows Mobile Device Center
1 Open the Windows Mobile Device
Center from the computer.
2 Connect the handheld device to your computer’s USB port.
3 Click
Setup your device
.
4 Click to uncheck all check boxes except for the
Files
check box.
5 Click the
Next
button.
4
6 Type a name for the device in the
Device name
box.
7 Click the
Set Up
button.
Synchronization Software
3
6
5
7
Synchronization software must be installed so that the handheld device can communicate with
Software on page 4 for more information.
Locate the Synchronization Folder
The synchronization software looks in this folder for files that should be synchronized with the handheld device. When you configure your access control software, you need to know the location of this file on your computer.
Microsoft ActiveSync
1 Connect the HHD to the PC and allow ActiveSync to start.
Î If Microsoft ActiveSync does
not open automaticaly, click on
Start
>
Programs
>
Microsoft ActiveSync
.
2 In the bottom half of the
ActiveSync screen, double click on the
Files
folder.
2
Schlage Utility Software User Guide 6
Getting Started Synchronization Software
3 Look for the box, under the text
On this computer, synchronize the files in this folder:
. This box contains the path to the synchronization folder
Î This path may extend beyond
the edges of the box. Make sure to view the entire path.
4 To ensure the path is entered into the access control software correctly, highlight the path and then copy (Ctrl + C) and paste
(Ctrl + V) it into the access control software.
Microsoft Windows Mobile Device Center
1 If Microsoft Windows Mobile Device is not already open, click on
Start > Programs > Microsoft
Windows Mobile Device Center
.
2 Click
Set up your device
.
3
3 Click
Mobile Device Settings
.
4 Click
Change content sync settings
.
5 Click
Sync Settings
.
4
2
3
5
6 The sync folder path is located below the
Files
icon.
7 To ensure the path is entered into the access control software correctly, highlight the path and then copy (Ctrl + C) and paste
(Ctrl + V) it into the access control software.
6
Schlage Utility Software User Guide 7
Getting Started Connect the Handheld Device to the PC
If the HHD does not automatically synchronize with the PC, be sure that the SUS application is not running. The SUS will prevent USB communication with your PC.
Connect the Handheld Device to the PC
1 Locate the HH-USB cable that came in the box with the handheld device. Insert the USB end into the computer’s USB port.
2 Power on the handheld device.
3 Insert the other end of the cable into the bottom of the handheld device.
Synchronization software must be installed and configured on your computer in order for these steps to work properly.
Software on page 4 for more information.
Install/Update Schlage Utility Software
Although SUS is already installed on your handheld device, you should make sure you have the latest revision of the software.
1 Download the installer (Schlage Utility Setup Ver x.x.xx.exe, version will vary) from
www.schlage.com/support
.
2 Make sure you have already installed and configured the synchronization software.
3 Make sure the handheld device is connected to the computer’s USB port and is turned on.
4 Launch the installer.
5 Follow the on-screen instructions. The synchronization software will automatically transfer the software to the handheld device.
6 When updating Schlage Utility Software all passwords are reset to their defaults.
Î See Appendix A for detailed instructions about upgrading the Schlage Utility
Software on the Handheld Device.
Schlage Utility Software User Guide 8
Logging In and Connecting the HHD
You can log in to the Schlage Utility Software (SUS) as either a Manager or an
Operator. The Manager role has access to all commands. The Operator role has access only to limited commands.
Lock Properties
Program Lock
Firmware Update
Couple HHD to Device
Set Date/Time
Door Properties
PIM properties
Diagnostics
SUS Password
Programming Password
Language
Auto/Manual Update
List All/Pending Doors
USB/Serial Connection
Manager Operator
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
or
Log in as an Operator on page 10 for more
information.
Start the Schlage Utility Software
1 On your handheld device, tap the
Start
menu.
2 Tap
Programs
.
3 Tap the
Schlage Utility Software
icon.
4 Log on as either a Manager or an Operator.
5 If you are starting the SUS for the first time, change the Manager and Operator passwords, and the Programming Password, to maintain security.
SUS Password on page 16 for more information.
Programming Password on page 16 for more information.
Schlage Utility Software User Guide 9
Logging In and Connecting the HHD Log in as a Manager
The default password for both the Manager and Operator is
123456.
If the password is lost, you must reinstall SUS.
Customer service cannot retrieve a lost password.
Log in as a Manager
1 If you have not already started the Schlage Utility Software, do so now.
Start the Schlage Utility Software on page 9 for more information.
2 Choose
Manager
from the drop-down list.
3 Enter the manager password in the password box.
4 Select the
Login
button.
SUS Password on page 16 for more information.
Log in as an Operator
1 If you have not already started the Schlage Utility Software, do so now.
Î
See Start the Schlage Utility Software on page 9 for more information.
2 Choose
Operator
from the drop-down list.
3 Enter the operator password in the password box.
4 Select the
Login
button.
SUS Password on page 16 for more information.
Schlage Utility Software User Guide 10
Logging In and Connecting the HHD Connecting the Handheld Device
Connecting the Handheld Device
The Schlage button will flash green while the lock is waiting to communicate with the HHD.
The Schlage button will begin to flash red when communication between the lock the HHD is established.
When communication is established, the device name will be displayed on the SUS main screen.
AD-Series Locks
1 Start the Schlage Utility Software.
2 Connect the USB cable to the HHD.
3 Plug the HHD USB cable into the lock’s USB port located in the bottom of the exterior housing.
4 Press the Schlage button twice.
Handheld
Device
(HHD)
Lock
USB Port
USB Cable
When communication is established, the device name will be displayed on the SUS main screen.
AD-Series Controllers
1 Start the Schlage Utility Software.
2 Connect the USB cable to the HHD.
3 Plug the HHD USB cable into the controllers’s USB port. Communication will begin automatically
Schlage Utility Software User Guide 11
Logging In and Connecting the HHD Connecting the Handheld Device
When communication is established, the device name will be displayed on the SUS main screen.
Legacy CM and CL Locks
1 Start the Schlage Utility Software.
2 Connect the serial cable (HH-Serial) to the HHD and the CIP.
3 Connect the CIP to the legacy lock port.
2
3
3
Vertical
Orientation
Horizontal
Orientation
OR
Legacy BE367 Locks
1 Start the Schlage Utility Software.
2 Connect the serial cable (HH-Serial) to the HHD and the CIP.
3 Present the red programming iButton to the lock.
4 Connect the CIP to the BE367 lock port.
2
3
4
Schlage Utility Software User Guide 12
Logging In and Connecting the HHD Connecting the Handheld Device
Legacy PIM
1 Start the Schlage Utility Software.
2 Connect the serial cable (HH-Serial) to the HHD and the null modem adapter
(PIMWA-CV).
3 Connect the null modem adapter to the legacy PIM serial port.
4 Simultaneously press the RESET and the LINK A buttons on the PIM, then release the RESET button while holding the LINK A button.
5 Continue holding the LINK A button (at least 15 seconds) until communication is established and the device name is displayed on the SUS main screen.
3
2
4
Schlage Utility Software User Guide 13
Icon Definitions
Lock
Non-Lock Device
New lock data file has not been updated
Lock update completed
Information
Warning
Error
Information is being exchanged with the device
Firmware file for the Main PCB
Firmware file for a credential reader
Firmware file for a PIM
Schlage Utility Software User Guide 14
Schlage Utility Software Options
Connection Type
AD-Series devices communicate with the SUS via USB connection. Legacy devices communicate with the SUS via serial connection. Select this option to match the device type to which you are connecting. If you have both types of devices in your facility, you will need to change this setting during a tour.
1 Select
SUS Options
.
2 Select
Connection Type
.
3 Select USB Connection or Serial Connection
Door List
If you want to display only the doors that need to be toured, set this setting to
List
Pending Doors
.
Select
List All Doors
to display all doors that have been updated and pending.
1 Select
SUS Options
.
2 Select
Door List
.
3 Select
List All Doors
or
List Pending Doors
.
Update Mode
When Auto Update is selected, the SUS will automatically set the date and time in the lock to which it is connected, retrieve the audit and program the lock. When
Manual Update is selected, the functions must be independently performed by the user.
Î Manual Update is recommended when managing Legacy Locks.
1 Select
SUS Options
.
2 Select
Update Mode
.
3 Select
Auto Update
or
Manual Update
Schlage Utility Software User Guide 15
Schlage Utility Software Options SUS Password
SUS Password
You must be logged in to a role to change the password for that role.
1 Select
SUS Options
.
2 Select
SUS Password
.
3 Enter the old password into the
Old Password
box.
4 Enter the new password into the
New Password
box.
Î The new password must be at least four (4) characters long.
5 Enter the new password again into the
Confirm New Password
box.
6 Select the
Submit
button.
This function is available only when logged into the handheld device as a manager.
The default
Programming
Password is
123456.
Programming Password
1 Select
SUS Options
.
2 Select
Programming Password
.
3 Enter the old password into the
Old Password
box.
4 Enter the new password into the
New Password
box.
Î The new password must be at least four (4) characters long.
5 Enter the new password again.
6 Select
Submit
.
Language
1 Select
SUS Options
.
2 Select
Language
.
3 Select the button for the language to which you want to change.
4 Select the
OK
button.
Schlage Utility Software User Guide 16
AD-Series Locks and Controllers
Supported Locks
All chassis for the following models are supported.
AD-Series Offline
AD200
AD250
AD-Series Networked
AD300
AD400
Supported Controllers
PIM400 (Panel Interface Module)
WRI400 (Wireless Reader Interface)
WPR400 (Wireless Portable Reader)
WSM400 (Wireless Status Monitor)
PIB300 (Panel Interface Board)
CT5000 Controller
This function works with AD-Series devices only.
The HHD will use a default
Programming
Password (123456) when coupling with a device.
The Programming
Password should be changed to provide increased security for
Password on page 16 for more information.
Couple HHD to Lock
AD-Series locks can be coupled, or authenticated, with the HHD. This provides enhanced security by ensuring that the lock will only communicate with HHD(s) to which it has been coupled. Once the lock has been coupled, the programming password is passed to the device from the HHD during programming.
Î HHDs with the same programming password can program the same devices.
Each HHD with a different programming password must be coupled with each device it will program.
1 Connect the HHD to the lock using the
HH-USB cable.
Tamper Switch
2 Press the Schlage button twice. The lock will be displayed on the screen.
3 On the HHD, select
Device Options
.
4 Remove the top inside lock cover.
5 Press and hold the Inside Push button. Then press and release the tamper switch three times.
6 Release the Inside Push button. On the lock, the Inside Push button LED will illuminate.
Inside Push
Button
7 On the HHD, select
Couple HHD to
Device
.
8 When Coupling is successful, a message will be displayed on the screen.
Schlage Utility Software User Guide 17
AD-Series Locks and Controllers Couple HHD to PIM400
This function works with AD-Series devices only.
The HHD will use a default
Programming
Password (123456) when coupling with a device.
The Programming
Password should be changed to provide increased security for
Password on page 16 for more information.
Couple HHD to PIM400
AD-Series devices can be coupled, or authenticated, with the HHD. This provides enhanced security by ensuring that the device will only communicate with HHD(s) to which it has been coupled. Once the device has been coupled, the programming password is passed to the device from the HHD during programming.
Î HHDs with the same programming password
can program the same devices. Each HHD with a different programming password must be coupled with each device it will program.
1 Remove the PIM400 cover.
2 Connect the HHD to the PIM using the HH-
USB cable. The PIM400 will be displayed on the HHD screen.
3 On the HHD, select
Device Options
.
4 On the PIM400, press and hold the LINK 1 button. Then press the LINK 2 button three times.
Link 1 Button Link 2 Button
5 On the HHD, select
Couple HHD to Device
.
6 When Coupling is successful, a message will be displayed on the HHD screen.
Program a Lock or Controller
Offline Locks
1 Connect the HHD to the lock or controller and establish communication between the HHD and the device.
2 Select
Device Options
.
3 Select
Program Lock
.
4 Select the door file that should be associated with the lock or controller.
Î Door files are downloaded to the HHD when synchronized with the access
control software.
5 Select
OK
.
Online Locks
Î NOTE: This function is not applicable to online locks.
Schlage Utility Software User Guide 18
AD-Series Locks and Controllers Collect Audits from a Lock
Collect Audits from a Lock
When Auto Update is enabled, the Schlage Utility Software will collect audits as soon as the lock is connected. When Manual Update is enabled, follow the steps below.
Update Mode on page 15 for more information.
1 Confirm HHD is connected to lock.
Connect the Handheld Device to the PC on page 8 for more information.
2 Double-tap the displayed name of the connected lock. The audit collection will begin.
Î In Manual Update Mode, time and date and access programming will be
updated at this time.
3 Progress indicator will be displayed during collection of the audit
4 Message will be displayed once audit collection is complete
Î Collecting audits on the HHD does not delete the audits from a lock.
Î Collected audits will be transferred from HHD to your Access Control
Software the next time they are synchronized.
Î Collecting audits on the HHD does not add/remove users to/from a lock. See
Program a Lock or Controller on page 18 for more information.
View Properties
1 Connect the HHD to the lock or controller.
2 Select
Device Options
.
3 Select
Properties
for the connected device.
4 The
View
tab will be displayed.
Lock Properties on page 22 for more information.
Edit Properties
1 Connect the HHD to the controller.
2 Select
Device Options
.
3 Select
Properties
for the connected device.
4 Select the
Edit
tab.
5 Edit the properties as desired.
Lock Properties on page 22 for more information.
6 Select
Save
before exiting the tab.
Schlage Utility Software User Guide 19
AD-Series Locks and Controllers
View Reader Properties
1 Connect the HHD to the controller.
2 Select
Device Options
.
3 Select
Properties
for the connected device.
4 Select the
Reader
tab.
Lock Properties on page 22 for more information.
View Reader Properties
Edit Reader Properties
1 Connect the HHD to the controller.
2 Select
Device Options
.
3 Select
Properties
for the connected device.
4 Select the
Reader
tab.
5 Edit the properties as desired.
6 Select
Save
before exiting the tab.
Lock Properties on page 22 for more information..
Put PIM400 into Link Mode
1 Connect the HHD to the PIM.
2 Select
Device Options
.
3 Select
PIM Properties
for the connected device.
4 Select the
Link
tab.
5 Select the door number from the drop-down box.
Î See the system administrator for the proper door number selection.
6 The PIM400 will stay in link mode for up to 30 minutes.
7 Put the lock (door) into link mode.
Î See the user guide that came with the lock for more information.
8 The PIM400 will automatically exit link mode once linking is complete.
Schlage Utility Software User Guide 20
AD-Series Locks and Controllers Update Firmware
Device option selections may be slightly different depending on the device to which you are connected.
Update Firmware
Î Firmware updates are available at www.schlage.com/support to be download to
the computer that synchronizes with the HHD. See appendix B for details on how to obtain firmware files online and update to HHD
1 Connect the HHD to the device you want to update.
2 Select
Device Options
.
3 Select
Firmware Update
.
4 Select the desired firmware file from the list.
5 Select
OK
at the bottom of the screen.
6 Select
OK
to proceed when prompted.
7 A progress indicator will be displayed during the firmware update. A message will be displayed briefly once the firmware update is complete.
8 The HHD may be disconnected from the device, or you may select
OK
to reestablish communication.
Î Updating Lock firmware will require the user to reset the lock before
proceeding. See Appendix C on page 50 for more information.
Î Updating Reader firmware will require user to re-configure reader
properties. See Edit Reader Properties on page 20 for more information.
Schlage Utility Software User Guide 21
AD-Series Locks and Controllers Lock Properties
Lock Properties
• AD-200/250 (Offline Locks): pg 22
• AD-300 (Networked Locks): pg 25
• AD-400 (Networked Locks): pg 27
AD-200/250 (Offline Locks)
Property
Lock Name
Description
The name of the Lock. Set by the door file programmed into the lock.
Date & Time Current date and time. Initialized/set by the HHD.
General Properties
Model
Max Users
Max Audits
Power Status
Default
Model number of the device connected to the HHD
Number of Users supported by the lock
Number of Audits supported by the lock
Current voltage level of the AA and Coin Cell batteries. Number of AA batteries connected to the lock.
Main Lock
Serial Number
Manufacture Date
Firmware Version
Serial number that uniquely identifies the lock
Date the lock was manufactured
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Current version of the printed circuit main board.
Hardware Version
Bootloader version
Credential Reader
Version of the current bootloader. Allows new firmware to be loaded.
Serial Number Serial number that uniquely identifies the reader
Manufacture Date Date the reader was manufactured
Firmware Version
Hardware Version
Bootloader version
Reader Type
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Current version of the printed circuit credential board.
Version of the current bootloader. Allows new firmware to be loaded.
Type of reader attached to the Lock. Keypad, Magnetic, Proximity, Smart, Multitech
Schlage Utility Software User Guide 22
AD-Series Locks and Controllers Lock Properties
AD-200/250 (Offline Locks)
Property
Lock Type
PIN Length
Allow Pass-through
Key
Ignore Keypad
Description
Lock type: Office, Privacy, Classroom, Apartment
Maximum number of digits in the user PIN. Range of 3 to 6 digits.
Enable with a check box
If checked, key entry codes are ignored
Record Lock/Unlock If checked, and supported by the system software, records the key switch and
DPS events.
Interior Button LED If checked, interior button blinks periodically when locked.
Battery Fail Mode Lock state set when battery fails. As-Is, Secure/Locked, Unsecure/Unlocked.
Relock Delay
ADA Delay
CARD +PIN LED
Mode
Amount of time before the lock relocks after being unlocked by a user presenting a valid credential.
Amount of time before the lock relocks after being unlocked by a user who is flagged as handicapped and presenting a valid credential. Can be changed in the access control system.
Disabled or Mode 1 or Mode 2
Default
Office
6 disabled disabled disabled disabled
As-Is
3
30
1
Schlage Utility Software User Guide 23
AD-Series Locks and Controllers Lock Properties
AD-200/250 (Offline Locks)
Property
Prox in Use
Description
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID
Mag Track in Use
Enable Low Power
Wake-Up
Smart Cards in Use Select smart card(s) to be used with the card reader.
• 14443 UID(CSN)* (when selected disables all other 14443 selections)
• 14443 Secure MiFare
• 14443 EV1(NOC)
• 14443 PIV(open)
• 15693 ISOX Secure*
• 15693 UID(CSN)*
• iClass UID(CSN)*
* Default formats
Beeper
Keypad: Output
Type
Indicates if the Beeper is on or off
Wiegand or Magnetic output type
Keypad: Facility
Code
Keypad: Keys
Buffered
Magnetic card track that access data is to be read from. Track 1, 2 or 3
Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling
Low Power Wake-Up and recording data on track 2, this option will allow longer battery life.
Keypad: Output
Format
(Valid with Keypad: Output Format mode 7.) Enter facility code used iwth mode 7.
Fixed number of key presses to buffer. Range in 1 to 11. Active only in keypad output modes that support buffered key presses. See Output formats 4, 6, 9 and 10 below.
Sets the keypad data length and format mode. Range is 0 to 10.
0. Disable Keypad output
1. Mode 1: 4 Data Bits per Key without Parity (high nibble)
2. Mode 2: 4 Data Bits per Key with Parity
3. Mode 3: 8 Data Bits per Key without Parity
4. Mode 4: 8 Data Bits per Key with Parity
5. Mode 5: 4 Data Bits per Key, Buffered Key Presses without Parity
6. Mode 6: 4 Data Bits per Key, Buffered Key Presses with Parity
7. Mode 7: 26 Bit Wiegand Emulation
8. Mode 8: 4 Data Bits per Key without Parity (low nibble)
9. Mode 9: IR, 4 Data Bits per Key, Buffered Key Presses without Parity
10. Mode 10: IR, 4 Data Bits per Key, Buffered Key Presses with Parity
Default
ALL selected
Track 2
Enabled
ON
Magnetic
4
1
Schlage Utility Software User Guide 24
AD-Series Locks and Controllers Lock Properties
AD-300 (Networked Locks)
Property
General Properties
Description
Model Model number of the device connected to the HHD
Power Status
Main Lock
Shows current auxiliary power status of OFF/ON
Serial Number
Manufacture Date
Firmware Version
Default
Serial number that uniquely identifies the lock
Date the lock was manufactured
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Version of the current bootloader. Allows new firmware to be loaded.
Bootloader version
Credential Reader
Serial Number
Manufacture Date
Firmware Version
Bootloader version
Reader Type
Serial number that uniquely identifies the reader
Date the reader was manufactured
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Version of the current bootloader. Allows new firmware to be loaded.
Type of reader attached to the Lock. Ie. Keypad, Magnetic, Proximity, Smart, Multitech
0
3 seconds
RS485 Address Set the RS-485 network address of the lock. 0-255
ACP timeout Time (in seconds) to wait before determining communication from the ACP has failed.
Comm Loss Fail Mode Lock state set when communication from the ACP fails. As-Is, Secure/
Locked, Unsecure/Unlocked.
Power Failsafe Mode Lock state set when power to the lock fails. As-Is, Secure/Locked, Unsecure/
Unlocked.
Card Bit Format Number of bits in the credential card number. 0= cache mode disabled
Degraded (Cache)
Mode
Max Entries Stored
Use the full card number or the facility code in the cache list
Relock Delay
Number of credential cards maintained in the cache. Minimum of 5,
Maximum of 1275
Amount of time before the lock relocks after being unlocked by a user presenting a valid credential.
Card + PIN LED mode Disabled or Mode 1 through Mode 7.
As-Is
As-Is
0 full card number
125
3 seconds
1
Schlage Utility Software User Guide 25
AD-Series Locks and Controllers Lock Properties
AD-300 (Networked Locks)
Property
Prox in Use
Description
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID
Mag Track in Use
Enable Low Power
Wake-Up
Magnetic card track that access data is to be read from. Track 1, 2 or 3
Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling
Low Power Wake-Up and recording data on track 2, this option will allow longer battery life.
Smart Cards in Use Select smart card(s) to be used with the card reader.
• 14443 UID(CSN)*-(when selected disables all other 14443 selections)
• 14443 Secure MiFare
• 14443 EV1(NOC)
• 14443 PIV(open)
• 15693 ISOX Secure*
• 15693 UID(CSN)*
• iClass UID(CSN)*
* Default formats
Indicates if the Beeper is On or Off
Wiegand or Magnetic output type
Beeper
Keypad: Output Type
Keypad: Facility Code (Valid with Keypad: Output Format mode 7.) Enter facility code used iwth mode 7.
Keypad: Keys Buffered Fixed number of key presses to buffer. Range in 1 to 11. Active only in keypad output modes that support buffered key presses. See Output formats
4, 6, 9 and 10 below.
Keypad: Output
Format
Sets the keypad data length and format mode. Range is 0 to 10.
0. Disable Keypad output
1. Mode 1: 4 Data Bits per Key without Parity (high nibble)
2. Mode 2: 4 Data Bits per Key with Parity
3. Mode 3: 8 Data Bits per Key without Parity
4. Mode 4: 8 Data Bits per Key with Parity
5. Mode 5: 4 Data Bits per Key, Buffered Key Presses without Parity
6. Mode 6: 4 Data Bits per Key, Buffered Key Presses with Parity
7. Mode 7: 26 Bit Wiegand Emulation
8. Mode 8: 4 Data Bits per Key without Parity (low nibble)
9. Mode 9: IR, 4 Data Bits per Key, Buffered Key Presses without Parity
10. Mode 10: IR, 4 Data Bits per Key, Buffered Key Presses with Parity
Default
ALL selected
Track 2 enabled
ON
Wiegand
4
1
Schlage Utility Software User Guide 26
AD-Series Locks and Controllers Lock Properties
AD-400 (Networked Locks)
Property
General Properties
Description
Model Model number of the device connected to the HHD
Power Status
Default
Current voltage level of the AA and Coin Cell batteries. Number of AA batteries connected to the lock.
Main Lock
Serial Number
Manufacture Date
Firmware Version
Hardware Version
Bootloader version
Credential Reader
Serial Number
Manufacture Date
Serial number that uniquely identifies the lock
Date the lock was manufactured
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Current version of the printed circuit main board
Version of the current bootloader. Allows new firmware to be loaded.
Serial number that uniquely identifies the reader
Date the reader was manufactured
Firmware Version
Hardware Version
Bootloader version
Reader Type
Communication
Serial Number
Firmware Version
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Current version of the printed circuit credential board
Version of the current bootloader. Allows new firmware to be loaded.
Type of reader attached to the Lock (Keypad, Magnetic, Proximity, Smart, Multitech)
Serial number that uniquely identifies the communication module.
Version of the communication module firmware.
Heartbeat The heartbeat is a brief communication from the lock to the PIM. It allows an idle lock to check for messages. Range: 15 seconds - many hours.
The value indicates the time between the heartbeats. Set to a shorter time
(lower number) for more frequent communication. Set to a longer time
(higher number) for less frequent communication. A smaller value will decrease battery life. A larger value will increase battery life.
Comm Loss Fail Mode Lock state set when RF communication with the linked PIM400 fails.
States: As-Is, Secure/Lock, Unsecure/Unlock
Allow Extended
Unlocks
Extended unlock permits the lock to stay in an indefinite unlock state.
Enabling the Extended Unlock feature is required to implement a scheduled unlock period from an ACP.
10 minutes
As-Is disabled
Report REX for Host to unlock
1
Determines how a Wireless Access Point (door) will handle a request to exit.
If disabled, the access point will only report that a request to exit has occurred. Disable if the access point does not need to be electronically unlocked to provide egress (if equipped with a crash bar) but the access control panel needs to be notified so that a forced door does not occur.
If enabled, the access point will report that a request to exit has occurred, and also will query the PIM to determine if the access point should be electronically unlocked. Use this mode if the access point needs to be electronically unlocked in order to provide egress.
enabled
1. These properties are view-only when the HHD is connected to the lock. Connect the HHD to the PIM to make changes.
Schlage Utility Software User Guide 27
AD-Series Locks and Controllers Lock Properties
AD-400 (Networked Locks)
Property
Report REX When
Unlocked
1
Relatch After: Timer
Length
Relatch After:
Timer/Door Status
Description
When in Extended Unlock state, report Request to Exit signal state to
PIM400.
Amount of time before the lock re-locks after being unlocked by a user presenting a valid credential.
Re-latch on:
• Timer Only (Lock when timer expires regardless of Door status or Position)
• On Door Open or Timer (Lock when the Door opens or Timer expires)
• On Door Close or Timer (Lock when the Door closes or Timer expires)
Polarity of the Request-to-Exit (RTE) signal
Default
disabled
3 seconds timer only
High Low Output low: RTE
First, Delay, Retry
Polarity of the On Door Open, (Door Position Switch (DPS)) signal
Polarity of Trouble signal
First: First query a Lock makes to a PIM400 occurs immediately following presentation of a credential. First is the amount of time, in milliseconds, an access point should wait before making its second query to a PIM400.
This setting should be slightly greater than the fastest response time from the access control panel or host. This optimizes battery life and system performance.
Delay : the idle time between subsequent queries. Shorter delays may reduce latency. Longer delays may enhance battery life.
Retry : the maximum number of times an access point queries a PIM400 before the Lock goes back to sleep. The number of retries should be slightly greater than the longest response time from the access control panel or host. Retrys = [{Max Response Time of Panel- First}/Delay] +1
Enter the number of bits in the credential card number.
0= Degraded (Cache) mode disabled.
If checked, deletes the cache entry after 5 days of non-use high: open low: trouble
First: 200 msec.
Delay: 200 msec.
Retry: 5
Degraded (Cache)
Mode: Card Bit Format
Degraded (Cache)
Mode: Purge unused after 5 days.
Degraded (Cache)
Mode: Allow facility
Codes
Interior Button Online
Config
Config
1
Interior Button Offline
1
If checked, uses facility codes of previously approved credentials in
Degraded (Cache) mode.
Function of the Interior Push Button when the lock is communicating with the PIM400. Disabled or Lock/Unlock
Function of the Interior Push Button when lock communications with the
PIM400 have failed. Disabled or Lock/Unlock
0 disabled disabled disabled disabled
Card + PIN LED mode Disabled or Mode 1 through Mode 7.
Request to Enter Report Request to Enter signal state to PIM400.
1 disabled
1. These properties are view-only when the HHD is connected to the lock. Connect the HHD to the PIM to make changes.
Schlage Utility Software User Guide 28
AD-Series Locks and Controllers Lock Properties
AD-400 (Networked Locks)
Property
Wakeup status
1
Description
Displays the time, in seconds, the lock listens for Wake on Radio broadcasts from its linked PIM400.
Default
disabled
Time to hold the Interior Push Button to indicate a long press of the button.
5 seconds Interior Button Long
Press
Max Entries Stored 125
ACP timeout
Battery Fail Mode
Number of credential cards maintained in the cache. Minimum of 5,
Maximum of 1275
Time (in seconds) to wait before determining communication from the ACP has failed.
Lock state set when battery fails. As-Is, Secure/Lock, Unsecure/Unlock
10 seconds as-is
Prox in Use
Mag Track in Use
Enable Low Power
Wake-Up
Smart Cards in Use
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID
Magnetic card track that access data is to be read from. Track 1, 2 or 3
Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling
Low Power Wake-Up and recording data on track 2, this option will allow longer battery life.
Select smart card(s) to be used with the card reader.
• 14443 UID(CSN)* (when selected disables all other 14443 selections)
• 14443 Secure MiFare
• 14443 EV1(NOC)
• 14443 PIV(open)
• 15693 ISOX Secure*
• 15693 UID(CSN)*
• iClass UID(CSN)*
* Default formats
ALL selected track 2 enabled
Beeper
Keypad: Output Type
Indicates if the Beeper is On or Off.
Wiegand or Magnetic output type
Keypad: Facility Code (Valid with Keypad: Output Format mode 7.) Enter facility code used iwth mode 7.
Keypad: Keys Buffered Fixed number of key presses to buffer. Range in 1 to 11. Active only in keypad output modes that support buffered key presses. See Output formats
4, 6, 9 and 10 below.
Keypad: Output
Format
Sets the keypad data length and format mode. Range is 0 to 10.
0. Disable Keypad output
1. Mode 1: 4 Data Bits per Key without Parity (high nibble)
2. Mode 2: 4 Data Bits per Key with Parity
3. Mode 3: 8 Data Bits per Key without Parity
4. Mode 4: 8 Data Bits per Key with Parity
5. Mode 5: 4 Data Bits per Key, Buffered Key Presses without Parity
6. Mode 6: 4 Data Bits per Key, Buffered Key Presses with Parity
7. Mode 7: 26 Bit Wiegand Emulation
8. Mode 8: 4 Data Bits per Key without Parity (low nibble)
9. Mode 9: IR, 4 Data Bits per Key, Buffered Key Presses without Parity
10. Mode 10: IR, 4 Data Bits per Key, Buffered Key Presses with Parity
ON
Wiegand
4
1
1. These properties are view-only when the HHD is connected to the lock. Connect the HHD to the PIM to make changes.
Schlage Utility Software User Guide 29
AD-Series Locks and Controllers Controller Properties
Controller Properties
• PIM400 -TD2, -485, -SBB (PIM PROPERTIES): pg 33
• PIM400 -TD2, -485, -SBB (DOOR PROPERTIES): pg 34
WPR-400
Property
General Properties
Description
Model Model of the device connected to the HHD
Power Status
Default
Current voltage level of the AA and Coin Cell batteries. Number of AA batteries connected to the lock.
PIM
Serial Number
Manufacture Date
Firmware Version
Serial number that uniquely identifies the lock
Date the lock was manufactured
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Version of the current bootloader. Allows new firmware to be loaded.
Bootloader version
Credential Reader
Serial Number Serial number that uniquely identifies the reader
Manufacture Date
Firmware Version
Bootloader version
Reader Type
Communication
Serial Number
Firmware Version
Date the reader was manufactured
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Version of the current bootloader. Allows new firmware to be loaded.
Type of reader attached to the Lock. Ie. Keypad, Magnetic, Proximity, Smart, Multitech
Serial number that uniquely identifies the communication module.
Version of the communication module firmware.
Schlage Utility Software User Guide 30
AD-Series Locks and Controllers Controller Properties
WPR-400
Property
Relock After: Timer
Length
Description
Amount of time before the lock re-locks after being unlocked by a user presenting a valid credential.
First, Delay, Retry First: First query a Lock makes to a PIM400 occurs immediately following presentation of a credential. First is the amount of time, in milliseconds, an access point should wait before making its second query to a PIM400.
This setting should be slightly greater than the fastest response time from the access control panel or host. This optimizes battery life and system performance.
Delay : the idle time between subsequent queries. Shorter delays may reduce latency. Longer delays may enhance battery life.
Retry : the maximum number of times an access point queries a PIM400 before the Lock goes back to sleep. The number of retries should be slightly greater than the longest response time from the access control panel or host. Retrys = [{Max Response Time of Panel- First}/Delay] +1
Enter the number of bits in the credential card number. 0= Degraded
(Cache) mode disabled.
If checked deletes the cache entry after 5 days of non-use
Degraded (Cache)
Mode: Card Bit
Degraded (Cache)
Mode: Purge unused after 5 days.
Degraded (Cache)
Mode: Allow facility
Codes
If checked uses facility codes of previously approved credentials in Degraded
(Cache) mode.
Card + PIN LED mode Disabled or Mode 1 through Mode 7.
WOR Timeout
Max Entries Stored
ACP timeout
Displays the time, in seconds, the lock listens for Wake on Radio broadcasts from its linked PIM400.
Number of credential cards maintained in the cache. Minimum of 5,
Maximum of 1275
Time (in seconds) to wait before determining communication from the ACP has failed.
Default
3 seconds
First: 200 msec.
Delay: 200 msec.
Retry: 5
0
1
125
10 seconds
Schlage Utility Software User Guide 31
AD-Series Locks and Controllers Controller Properties
WPR-400
Property
Prox in Use
Description
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID
Mag Track in Use
Enable Low Power
Wake-Up
Smart Cards in Use
Magnetic card track that access data is to be read from. Select Track 1, 2 or
3
Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling
Low Power Wake-Up and recording data on track 2, this option will allow longer battery life.
Select smart card(s) to be used with the card reader.
• 14443 UID(CSN)*-(when selected disables all other 14443 selections)
• 14443 Secure MiFare
• 14443 EV1(NOC)
• 14443 PIV(open)
• 15693 ISOX Secure*
• 15693 UID(CSN)*
• iClass UID(CSN)*
* Default formats
Beeper
Keypad: Output Type
Indicates if the Beeper is On or Off.
Wiegand or Magnetic output type
Keypad: Keys Buffered Fixed number of key presses to buffer. Range in 1 to 11. Active only in keypad output modes that support buffered key presses. See Output formats
4, 6, 9 and 10 below.
Keypad: Output
Format
Sets the keypad data length and format mode. Range is 0 to 10.
0. Disable Keypad output
1. Mode 1: 4 Data Bits per Key without Parity (high nibble)
2. Mode 2: 4 Data Bits per Key with Parity
3. Mode 3: 8 Data Bits per Key without Parity
4. Mode 4: 8 Data Bits per Key with Parity
5. Mode 5: 4 Data Bits per Key, Buffered Key Presses without Parity
6. Mode 6: 4 Data Bits per Key, Buffered Key Presses with Parity
7. Mode 7: 26 Bit Wiegand Emulation
8. Mode 8: 4 Data Bits per Key without Parity (low nibble)
9. Mode 9: IR, 4 Data Bits per Key, Buffered Key Presses without Parity
10. Mode 10: IR, 4 Data Bits per Key, Buffered Key Presses with Parity
Default
ALL selected
Track 2 enabled
ON
Wiegand
4
1
Schlage Utility Software User Guide 32
AD-Series Locks and Controllers Controller Properties
PIM400 -TD2, -485, -SBB (PIM PROPERTIES)
Property
General Properties
Description
Model Model number of the device connected to the HHD
Source ID
PIM
Firmware Version
Default
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Version of the current bootloader. Allows new firmware to be loaded.
Bootloader version
Communication
Firmware Version Version of the communication module firmware.
Unique ID
Freq Channel
RS-485 Address
Low Door
High Door
Channel Switching
Wakeup
Set the Unique Identification number of the PIM400. Range: 0 to 65535.
Radio Frequency Channel used for communication with wireless devices. One of ten RF channels can be set.
PIM400-485 and PIM400-SBB ONLY. Set the RS-485 network address of the
PIM400. Address range 0-255
PIM400 -485, -SBB ONLY. Set the Low address for the range of door addresses available for linking. Range: 0 to 255.
PIM400 -485, -SBB ONLY. Set the High address for the range of door addresses available for linking. Range: 0 to 255.
Dynamic Channel Switching is used to improve immunity to RF channel interference. One of three RF channel groups can be set.
When enabled, this feature causes wireless devices linked to the PIM400 to respond within seconds to a centralized command from the access control panel. When disabled, the wireless devices will respond only during their heartbeat, which could result in a delay. Range 0 to 10 seconds. 0 = disabled
1
0
0
15 disabled disabled
Select Door Select the door address desired to be linked to the PIM400-485
Schlage Utility Software User Guide 33
AD-Series Locks and Controllers Controller Properties
PIM400 -TD2, -485, -SBB (DOOR PROPERTIES)
Property
General Properties
Description
Model Model of the device connected to the HHD
Power Status
Default
Current voltage level of the AA and Coin Cell batteries. Number of AA batteries connected to the lock.
PIM
Firmware Version
Communication
Firmware Version
Version of the firmware in the wireless access point device.
Version of the communication module firmware.
Heartbeat
Comm Loss Fail Mode Lock state set when RF communication with the linked PIM400 fails
Selectable States: As-Is, Secure/Lock, Unsecure/Unlock
Allow Extended
Unlocks
Extended unlock is a feature that permits the lock to stay in an indefinite unlock state.
Enabling the Extended Unlock feature is required to implement a scheduled unlock period from an ACP.
Report REX for Host to
Unlock
The heartbeat is a brief communication from the lock to the PIM400. The heartbeat allows an idle lock to check for messages from the PIM400. By default, this occurs every 10 minutes, but can be adjusted in the range of 15 seconds to many hours.
The value indicates the time between the heartbeats. Set the value to a shorter time (lower number) to achieve more frequent communication while the lock is idle. Set the value to a longer time (higher number) to achieve less frequent communication. A smaller value will decrease battery life. A larger value will increase battery life.
This feature determines how a Wireless Access Point (Door) will handle a request to exit.
If not checked (disabled), then the access point will only report that a request to exit has occurred. Use this mode if the access point does not need to be electronically unlocked in order to provide egress (for instance, the access point has a crash bar) but the access control panel needs to be notified so that a forced door does not occur.
If checked (enabled), then the access point will not only report that a request to exit has occurred, but will query the PIM400 (as in a card swipe) to determine if the access point should be electronically unlocked. Use this mode if the access point needs to be electronically unlocked in order to provide egress.
10 minutes as-is disabled enabled
When in Extended Unlock state, report Request to Exit signal state to PIM400 disabled Report REX When
Unlocked
Relatch After: Timer
Length
Relatch After : Timer/
Door Status
Amount of time, in seconds, before the lock re-locks after being unlocked by a user presenting a valid credential
Re-latch on:
• Timer Only: Lock when timer expires regardless of Door status or Position
• On Door Open or Timer: Lock when the Door opens or Timer expires
• On Door Close or Timer: Lock when the Door closes or Timer expires
3 seconds timer only
Schlage Utility Software User Guide 34
AD-Series Locks and Controllers Controller Properties
PIM400 -TD2, -485, -SBB (DOOR PROPERTIES)
Property
High Low Output
Description
Polarity of the Request-to-Exit (RTE) signal
First, Delay, Retry
Polarity of the On Door Open, (Door Position Switch (DPS)) signal
Polarity of Trouble signal
First: First query a lock makes to a PIM400 occurs immediately following presentation of a credential. First is the amount of time, in milliseconds, an access point should wait before making its second query to a PIM400.
This setting should be slightly greater than the fastest response time from the access control panel or host. this optimizes battery life and system performance.
Delay: the idle time between subsequent queries. Shorter delays may reduce latency. Longer delays may enhance battery life.
Retry: the maximum number of times and access point queries a PIM400 before the lock goes back to sleep. The number of retires shoudl be slightly greater than the longest response time from the access control panel or host.
Retry=[{Max Response Time of Panel - First}/Delay] +1.
Enter the number of bits in the credential card number. 0=Degraded (Cache) mode disabled
If checked, deletes the cache entry after 5 days of non-use
Degraded (Cache)
Mode: Card Bit Format
Degraded (Cache)
Mode: Purge unused after 5 days.
Degraded (Cache)
Mode: Allow facility
Codes
If checked, uses facility codes of previously approved credentials in Degraded
(Cache) mode.
Degraded (Cache)
Mode: PIM485 Card
Removal
Pre Alarm Enable
PIM400 -485, -SBB ONLY
Prop Delay
PIM400 -485, -SBB ONLY. Checking the Prealarm results in the battery powered access point sounding its beeper 5 seconds prior to the PIM sending a door held open message to the access control system.
PIM400 -485, -SBB ONLY. The Prop Delay setting is the time to allow the door to be held open before alarm transmission. Changing the number setting results in the new time the PIM sends the door held open alarm message. The particular access control system may not implement the door held open alarm report from the
PIM and make its own decision on the door held open alarm.
Interior Button Online
Config
Interior Button Offline
Config
Function of the Interior Push Button when the lock is communicating with the
PIM400. Select Disabled or Lock/Unlock
Function of the Interior Push Button when lock communications with the
PIM400 have failed. Select Disabled or Lock/Unlock
Card + PIN LED mode Disabled or Mode 1 through Mode 7
Default
low: RTE high: open low: trouble
First: 200
Delay: 200
Retry: 5
0 disabled disabled disabled disabled
15 seconds disabled disabled
1
Schlage Utility Software User Guide 35
AD-Series Locks and Controllers Controller Properties
PIM400 -TD2, -485, -SBB (DOOR PROPERTIES)
Property
Request to Enter
Wakeup
Description
Report Request to Enter signal state to PIM400
Displays the time, in seconds, the Wireless Access Point Device listens for
Wake on Radio broadcasts from its linked PIM400
Time to hold the Interior Push Button to indicate a long press of the button
Default
disabled enabled
Interior Button Long
Press
Max Entries Stored
5 seconds
ACP timeout
Number of credential cards maintained in the cache. Minimum of 5, Maximum of 1275
Time (in seconds) to wait before determining communication from the ACP has failed
Lock state set when battery fails. As-Is, Secure/Lock, Unsecure/Unlock
125
10 seconds as-is Power Failsafe Mode
Prox in Use
Mag Track in Use
Enable Low Power
Wake-Up
Smart Cards in Use
Proximity credential card types allowed. Selections: HID, GE/CACY, AWID ALL selected
Magnetic card track that access data is to be read from. Select Track 1, 2 or 3 Track 2 enabled Active when Mag Track 1 or 3 is selected in "Mag Track in Use". By enabling
Low Power Wake-Up and recording data on track 2, this option will allow longer battery life.
Select smart card(s) to be used with the card reader.
• 14443 UID(CSN)*-(when selected disables all other 14443 selections)
• 14443 Secure MiFare
• 14443 EV1(NOC)
• 14443 PIV(open)
• 15693 ISOX Secure*
• 15693 UID(CSN)*
• iClass UID(CSN)*
* Default formats
Beeper
Keypad: Output Type
Indicates if the Beeper is On or Off
Wiegand or Magnetic output type
Keypad: Keys Buffered Fixed number of key presses to buffer. Range in 1 to 11. Active only in keypad output modes that support buffered key presses. See Output formats
4, 6, 9 and 10 below.
Keypad: Output
Format
Sets the keypad data length and format mode. Range is 0 to 10.
0. Disable Keypad output
1. Mode 1: 4 Data Bits per Key without Parity (high nibble)
2. Mode 2: 4 Data Bits per Key with Parity
3. Mode 3: 8 Data Bits per Key without Parity
4. Mode 4: 8 Data Bits per Key with Parity
5. Mode 5: 4 Data Bits per Key, Buffered Key Presses without Parity
6. Mode 6: 4 Data Bits per Key, Buffered Key Presses with Parity
7. Mode 7: 26 Bit Wiegand Emulation
8. Mode 8: 4 Data Bits per Key without Parity (low nibble)
9. Mode 9: IR, 4 Data Bits per Key, Buffered Key Presses without Parity
10. Mode 10: IR, 4 Data Bits per Key, Buffered Key Presses with Parity
ON
Wiegand
4
1
Schlage Utility Software User Guide 36
AD-Series Locks and Controllers Controller Properties
PIB300
Property
General Properties
Description
Model Model of the device connected to the HHD
PIB
Firmware Version
Bootloader version
Default
Version of the current firmware file. Automatically updated when a new firmware version is loaded.
Version of the current bootloader. Allows new firmware to be loaded.
Standard / Legacy VIP Select the RS-485 network communication format: Standard (Schlage RSI
RS-485 protocol) or Legacy VIP Protocol.
Number of doors
Lock 1 Address
Select the number of doors connected to the RS-485 network.
RS-485 address for Lock 1, Range: 0 to 255
Lock 2 Address
Output Type
Host Control: LED
Control
Host Control: LED standard
Host Control: LED style
RS-485 address for Lock 2, Range: 0 to 255
Select Mag Card (Magnetic) or Wiegand
Off= two-line led control of lock led indication
On=single-line led control of lock led indication
Off=led standard (active low signal from access control panel)
On=led invert (active high signal from access control panel.)
Off=led style std. (For use on two led system.)
On=special case. If panel tries to light both leds (at the same time) neither of them lights.
Beeper is not controlled by panel with this switch on. S1-1 must be set to off when this switch is set to on.
Host Control: Lock
Control from ACP
Host Control: Beep
Std/Inverted
Output Reporting:
Door Status
Output Reporting:
Request to Exit (RTE)
Output Reporting:
Spare
Output Reporting:
Spare Status
Output Reporting:
Spare Provides
Off=normally open lock control from panel
On=normally closed lock control from panel
Off=beep standard (active low signal from access control panel)
On=beep inverted (active high signal from access control panel)
Off=normally open door status output (when door closed)
On=normally closed door status output (when door closed)
Off=normally open rte output when lever not depressed
On=normally closed rte output when lever not depressed
Off=normally open spare output (normal = key not used/latch extended, locked position)
On=normally closed spare output (normal = key not used/latch extended, locked position)
Off=spare output provides status of key use (rta) - if lock is equipped w/ option
On=spare output provides status of latch bolt monitor (lbm) - if lock is equipped w/ option
Off=spare output does not provide troubles status. Selection on 9 is used.
On=spare output provides troubles status. Selection on 9 is ignored.
Standard
2
0
1
Wiegand
Schlage Utility Software User Guide 37
Legacy Locks and Controllers
Supported Legacy Locks
KC2
CM
CL
BE367
Supported Controllers
PIM
WRI*
WPR*
WPR2*
WSM*
CT500/1000 Controller
CL Campus Lock Controller
* These devices cannot be configured directly. They are configured through the PIM.
All legacy devices use the serial connection type.
Be sure to change the connection type option when connecting to a
Connection Type on page 15 for more information.
and
Handheld Device on page 11 for more
information.
Program a Lock or Controller
1 Connect the HHD to the lock using the HH-Serial Cable and CIP.
2 Select
Device Options
.
3 Select
Program Lock
.
4 Select the door file that should be associated with the lock.
Î Door files are downloaded to the HHD when synchronized with the access
control software.
5 Select
OK
.
6 Wait for the screen asking for the programming credential. Then present the programming credential to the lock.
Î The lock will flash red and green alternating several times, indicating it has
entered programming mode.
Î Consult the lock user guide that came with your lock for more information
about programming mode.
7 Select
OK
. Lock programming will begin.
Schlage Utility Software User Guide 38
Legacy Locks and Controllers Collect Audits from a Lock
All legacy devices use the serial connection type.
Be sure to change the connection type option when connecting to a
Connection Type on page 15 for more information.
Collect Audits from a Lock
When Auto Update is enabled, the Schlage Utility Software will collect audits as soon as the lock is connected.
Î
See Update Mode on page 15 for more information.
1 Connect the HHD to the lock using the HH-Serial cable, CIP and serial connection type.
Î
See Connecting the Handheld Device on page 11 for more information.
2 Double-tap the name of the connected lock. The audit collection will begin.
3 A progress indicator will be displayed while the audit is being collected.
4 A message will be displayed once the audit collection is complete.
Î Collecting audits using the HHD does not delete the audits from a lock.
Î Collected audits will be transferred from HHD to your access control
software the next time they synchronized.
Î Collecting audits does not add/remove users to/from a lock. To add/remove
users, see
Program a Lock or Controller on page 38
.
All legacy devices use the serial connection type.
Type on page 15 for more information.
All non-lock legacy controllers require the null converter
Handheld Device on page 11 for more information.
View Properties
1 Connect the HHD to the lock or controller.
2 Select
Device Options
.
3 Select
Properties
for the connected device.
4 The
View
tab will be displayed.
Lock Properties on page 41 for more information.
Schlage Utility Software User Guide 39
Legacy Locks and Controllers Edit Properties
All legacy devices use the serial connection type.
Type on page 15 for more information.
All legacy locks require the CIP.
All non-lock legacy controllers require the null converter
Handheld Device on page 11 for more information.
Edit Properties
1 Connect the HHD to the lock or controller.
2 Select
Device Options
.
3 Select
Properties
for the connected device.
4 Select the
Edit
tab.
5 Edit the properties as desired.
Lock Properties on page 41 for more information.
6 Select
Save
.
7 Wait for the screen asking for the programming credential. Then present the programming credential to the lock.
Î The lock will flash red and green alternating several times, indicating it has
entered programming mode.
Î Consult the lock user guide that came with your lock for more information
about programming mode.
8 Select
OK
. Lock properties will be saved.
Consult the directions that came with your lock for information about entering programming mode.
Update Firmware
1 Connect the HHD to the device you want to update.
2 Select
Device Options
.
3 Select
Firmware Update
.
4 Select the desired firmware file from the list.
Î Firmware updates are available at www.schlage.com/support to be
download to the computer that synchronizes with the HHD. See Appendix
B: Device Firmware Update on page 49 for details on how to obtain firmware
files online and update to HHD
5 Select
OK
at the bottom of the screen.
6 Wait for the screen asking for the programming credential. Then present the programming credential to the device.
Î The lock will flash red and green alternating several times, indicating it has
entered programming mode.
Î Consult the lock user guide that came with your lock for more information
about programming mode.
7 Select
OK
to proceed when prompted.
8 A progress indicator will be displayed during the firmware update. A message will be displayed briefly once the firmware update is complete.
Î Updating Lock firmware will require the user to reset the lock before
proceeding. See Appendix C on page 50 for more information.
Schlage Utility Software User Guide 40
Legacy Locks and Controllers Link a Door to RS485 PIM
Link a Door to RS485 PIM
1 Connect the HHD to the PIM.
2 Select
Device Options
.
3 Select the
PIM Properties
button.
4 Select the
Link
tab.
5 Select the door you want to link from the
Door
drop-down list.
6 Select the
Link
button.
Î Perform the necessary steps to place the appropriate wireless lock or
controller into linking mode. See the user guide that came with the device for more information.
Diagnostics
Test Mode can be used for troubleshooting.
1 Connect the HHD to the controller.
2 Select
Device Options
.
3 Select
Diagnostics
.
Lock Properties
Property
Lock Name
Firmware Version
Date & Time
Relock Delay
Prop Delay
Description
Name of the Lock
Can be edited in the access control system.
Version of the current firmware file
Automatically updated when a new firmware version is loaded.
Current date and time Lock setting
Amount of time before the lock relocks after being unlocked by a user presenting a valid credential
Amount of time a door can be open before the prop delay alarm is activated
Editable?
No
No
Yes
Yes
Yes
Schlage Utility Software User Guide 41
Troubleshooting
General Troubleshooting
If you are having trouble with the SUS and/or the handheld device, please check the following before contacting customer support:
• The programming cable must be properly connected to the lock and the handheld device.
• Make sure you are using the programming cable that came with the handheld device.
• Make sure the batteries in the lock are not depleted.
• Make sure the handheld device has been charged.
• When programming a lock using the CIP, the CIP must be inserted properly.
• Turn off the IR port on the handheld device.
• If the HHD is not responding to button presses or screen taps, be sure that the
HOLD slider switch on the left side of the HHD is not in the HOLD position
• If the HHD is not responding to screen taps, check to see if the
Unlock
selection is available at the bottom of the START screen. If the
Unlock
selection is present, tap on it to unlock the HHD
• If the HHD will not connect and synchronize with the PC, be sure the SUS application is not running and the USB port is not in use by other applications
• If the HHD or SUS application appears to be hung up and not operating properly, RESET the HHD by removing the battery compartment cover and carefully press the RESET button in the lower right-hand corner. The HHD will restart and no data will be lost.
• If the SUS is not running properly or is intermittent, be sure the HHD has adequate memory available. Ensure the START/SETTINGS/SYSTEM/MEMORY/
MAIN screen shows at least 50Mb Program Memory Free.
• If synchronizing with your PC takes a long time, be sure that the
My
Documents
folder does not have large files in it
• If you do not have firmware files available in the Update Firmware menu, be sure the files have been copied to the HHD root directory
My Device
.
• Communication between PIM and Access Control Panel will not occur if the
HHD is connected to either the AD-400 or the PIM. Disconnect the HHD from hardware prior to testing system.
Schlage Utility Software User Guide 42
Troubleshooting Remove the Schlage Utility Software
Remove the Schlage Utility Software
This process will remove the Schlage Utility Software from the handheld device.
1 On your handheld device, tab the
Start
menu.
2 Select
Settings
.
3 Select the
System
tab.
4 Select the
Remove Programs
icon.
5 Select to select the
Schlage Universal Software
in the list.
6 Select the
Remove
button.
7 Select the
Yes
button.
Install/Update Schlage Utility Software on page 8.
Schlage Utility Software User Guide 43
Glossary
Cache Mode
How the reader will handle stored card information if there is loss of communication to its controller.
No Purge
Reader will remember the first 20 cards swiped for degraded mode access
FC Mode
Allows access by Facility (Site) code
Card Conversion
Card data filters and converters that provide data that can be accepted by the access control system.
CM Lock
A Computer Managed offline lock, for example the Schlage CM 5500 series.
DCS
Acronym for Dynamic channel switching - can be selected to decrease the chance of interference but will decrease battery life.
Delay
The idle time between subsequent queries. - Shorter delays may reduce latency. -
Longer delays may enhance battery life.
Door Prop Delay
The time allowed between opening a Door and closing it. If the Door is open longer then the Door prop delay an alarm is released. The delay can be set individually for each Door and is programmed through the program files.
Extend Unlock
This setting is required to respond to scheduled unlocks from an access control panel.
Fail Safe/Secure
The condition of a lock or latch when a loss of RF communications occurs between the PIM and an access point.
Schlage Utility Software User Guide 44
Glossary
First
The first query an access point makes to a PIM occurs immediately following a card swipe. - “First” is the amount of time, in milliseconds, an access point should wait before making its second query to a PIM. This setting should be slightly greater than the fastest response time from the access control panel or host. This optimizes battery life and system performance.
GUI
Acronym for Graphical User Interface.
Heartbeat
The time interval that access points communicate to PIMs when there is no activity.
Affects battery life.
Hi Lo Output
These settings control the PIM-TD2 open collector outputs sent to an access control panel on detection of Request-to-Exit (RTE), Door Position Switch (DPS), and
Trouble. The WPIM switches these signals between an open collector and ground state.
Latch Type
Configuration of an access point depending on lock or latch type issued or used.
Mode
Configuration of an access point for standard operation or for factory testing.
PIM
Acronym for Panel Interface Module
Relatch Time
The interval between the unlocking and relocking of an access point. Controlled by the access point, not the host system.
Relock delay
The time span from unlocking a lock after presenting a Credential until relocking. The relock delay can be set for each Door individually between 1 and 254 seconds. The relock delay setting is transferred to the lock through the program file.
Request to Exit
Whenever a Door is opened from the safe side a request to exit is required. In the simplest version this means operating a mechanism that unlocks the door
(for example turning the doorknob). Most electronic locks use a switch to detect a request to exit. This can be a passive infrared sensor, a push button, an electronic exit bar, or the doorknob contact itself. This switch has either a normally open or a normally closed contact. Based on this configuration the system has to be set up
Schlage Utility Software User Guide 45
Glossary correctly, otherwise a request is permanently reported unless someone activates the switch.
Retry
The maximum number of times an access point queries a PIM before the access point goes back to sleep The number of retries should be slightly greater than the longest response time from the access control panel or host.
Rxt
Determines whether the access point module queries for unlock authorization on a
Request to Exit activation
Rxt Sift
Determines whether a WA56XX or WA993 reports Request to Exit activations in unlocked state
WAPM
Acronym for Wireless Access Point Module
Schlage Utility Software User Guide 46
Appendix A: SUS Update Guide
Follow the steps listed on this guide to update your SUS software to the latest version provided.
1 Go to the website
www.schlage.
com/ad-series
and download the latest SUS software.
1
2 Turn ON the Hand Held Device (HHD) and connect it to the computer.
3 Open the file
Schlage Utility
Software Setup Ver. X.X.XX.zip
and double click on
Schlage Utility
Software Setup Ver. X.X.XX.exe
.
4 Click the
Next
button when the welcome screen appears.
5 Click the
Next
button after reading the information screen.
6 Click the
Install
button to start installation.
7 If the SUS is already installed a message will warn you about the upgrade, click the
Yes
button to continue. The installation will start.
7
3
4
5
6
Schlage Utility Software User Guide 47
Appendix A: SUS Update Guide
8 Click the
OK
button, when prompted to check your Hand Held Device
(HHD).
9 Click the
Finish
button to complete the first stage, and then check the
HHD for the final steps.
10 On the Hand Held Device (HHD) check if you received a message stating that the software is from an unknown publisher, click the
Yes
button to continue the installation or jump to the next step if you don’t receive the message.
11 On the Hand Held Device (HHD) a prompt message will appear asking if you’d like to remove the previous version, click the
OK
button to continue. The installation will start on the Hand Held Device (HHD)
11
12 A screen prompting for the correct location to install the software will appear; Select:
\ProgramStore
and click
Install
. The installation will continue…
13 Click the <
OK
> button on the right top of the screen to close the successfully installed message.
14 Before launching the Schlage Utility
Software on the HHD disconnect it from the computer.
15 On the HHD Go to
Start ->
Programs
and double click on the
<
Utility Software
> icon to start the
Schlage Utility Software (SUS). You’ll see a welcoming screen with the actual software version.
Î Important note: The SUS and the
HHD pairing passwords are back to their default values (123456).
If your pairing password was different than the default, you would need to change it before trying to reconnect to your device.
16 Change the Programming Password.
Î See
Programming Password on page <?> for more information.
12
15
8
13
9
Schlage Utility Software User Guide 48
Appendix B: Device Firmware Update
AD-Series Device Firmware Update
Prerequisites
• ActiveSync should be installed on your PC.
Synchronization Software on page 4 for more information.
• HHD should have a partnership with ActiveSync.
• HHD should be already coupled with AD-Series device to be updated.
Î See
for more information.
1 Go to the website
www.schlage.
com/ad-series
and download the latest firmware to the computer.
1
2 Turn on the HHD and connect it to the computer. The Microsoft
ActiveSync window will automatically appear.
3 In the Microsoft ActiveSync window, click on the
Explore
button to open the HHD
My Documents
folder.
4 Double click on
My windows
Mobile-Based Device
to go to the root directory of the HHD.
3
4
Schlage Utility Software User Guide 49
Appendix B: Device Firmware Update
5 Copy all previously downloaded firmware files (from to step 1) and paste them inside the
My Windows
Mobile-Based Device
folder.
6 Wait for the HHD to synchronize.
7 Disconnect the HHD from computer.
AD-Series Device Firmware Update
8 Go to the device and connect the HHD.
Connecting the Handheld Device on page 11 for more information.
9 Start the Schlage Utility software.
Start the Schlage Utility Software on page 9 for more information.
10 Login as a Manager.
Log in as a Manager on page 10 for more information.
11 Click
Device Options
at the bottom of the screen.
12 Click
Firmware Update
.
13 Select the firmware file you would like to use and click
OK
.
14 A message asking for confirmation to start programming the firmware will appear. Click
YES
.
15 The updating process will begin. The device will then restart. After a few seconds, a message indicating the firmware update was successful will appear.
16 Click
OK
.
17 Reset the device to factory defaults before any additional programming. See the user manual that came with the device for more information.
Schlage Utility Software User Guide 50
Appendix B: Device Firmware Update
Legacy Device Firmware Update
1 Go to the website
www.irsupport.
net/Software/InfoFirmware.htm
and download the latest firmware to the computer.
Legacy Device Firmware Update
2 Turn on the HHD and connect it to the computer. The Microsoft
ActiveSync window will automatically appear.
3 In the Microsoft ActiveSync window click on the
Explore
button to open the HHD
My Documents
folder.
4 Double click on
My windows
Mobile-Based Device
link to go to the root directory of the HHD.
5 Copy all previously downloaded firmware files (from step 1) and paste them inside the
My Windows
Mobile-Based Device
folder.
6 Wait for HHD to synchronize.
7 Disconnect the HHD from computer.
3
4
Schlage Utility Software User Guide 51
Appendix B: Device Firmware Update Legacy Device Firmware Update
8 Go to the device and connect the HHD.
Connecting the Handheld Device on page 11 for more information.
9 Start the Schlage Utility software.
Start the Schlage Utility Software on page 9 for more information.
10 Login as a Manager.
Log in as a Manager on page 10 for more information.
11 Click
Device Options
at the bottom of the screen.
12 Click
Firmware Update
.
13 Select the firmware file you would like to use and click
OK
.
14 Present a valid programming credential to the device and click
OK
.
15 The updating process will begin. The device will then restart. After a few seconds, a message indicating the firmware update was successful will appear.
16 Click
OK
.
17 Reset the device to factory defaults before any additional programming. See the user manual that came with the device for more information.
Schlage Utility Software User Guide 52
Ingersoll Rand’s Security Technologies Sector is a leading global provider of products and services that make environments safe, secure and productive. The Sector’s market-leading products include electronic and biometric access control systems; time and attendance and personnel scheduling systems; mechanical locks and portable security, door closers and exit devices, steel doors and frames, architectural hardware and technologies and services for global security markets.
866-322-1237 www.schlage.com
www.ingersollrand.com
©2010 Schlage Lock Company Rev. 03/10-a
Download
Public link updated
The public link to your chat has been updated. You may view and manage your chat links after registration here.
Document public link
Advertisement
Key features
Program locks and controllers
Collect audit logs
View and edit device properties
Update firmware
Couple HHD to device
Set date and time
Diagnostics
SUS password management
Programming password
Language selection
Frequently asked questions
You can download the latest version of the Schlage Utility Software from the Schlage website and then follow the instructions in the User Guide. The synchronization software will automatically transfer the software to the handheld device.
To change the Programming Password, follow the instructions in the User Guide to log in as a Manager. Then select SUS Options > Programming Password. You will be asked to enter the Old Password and provide a New Password. The new password must be at least four characters long. You must confirm the New Password and then select Submit.
When Auto Update is enabled, the Schlage Utility Software will collect audits as soon as the lock is connected. When Manual Update is enabled, follow the steps in the User Guide. Confirm that the HHD is connected to the lock. Double-tap the displayed name of the connected lock. The audit collection will begin. A progress indicator will be displayed during collection of the audit. A message will be displayed once audit collection is complete. Collecting audits on the HHD does not delete the audits from a lock. Collected audits will be transferred from HHD to your Access Control Software the next time they are synchronized. Collecting audits on the HHD does not add/remove users to/from a lock.
