HP LaserJet 5200L Series laser printer User Guide

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HP LaserJet 5200L Series printers

User Guide

HP LaserJet 5200L Series printers

User Guide

Copyright and License

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: Q7547-90918

Edition 2, 6/2009

Trademark Credits

Adobe® and PostScript are trademarks of

Adobe Systems Incorporated.

Linux is a U.S. registered trademark of Linus

Torvalds.

Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft

Corp.

UNIX® is a registered trademark of The

Open Group.

1 Printer basics

Quick access to printer information ...................................................................................................... 2

Printer at a glance ................................................................................................................................ 3

Features at a glance ............................................................................................................................ 4

Walkaround .......................................................................................................................................... 5

Printer parts ......................................................................................................................... 5

Interface ports ...................................................................................................................... 6

Printer software .................................................................................................................................... 7

Printer drivers ...................................................................................................................... 7

Driver Autoconfiguration ...................................................................................... 7

Update Now ........................................................................................................ 8

HP Driver Preconfiguration ................................................................................. 8

Additional drivers ................................................................................................................. 8

Opening the printer drivers .................................................................................................. 9

Software for Macintosh computers ...................................................................................... 9

Installing Macintosh printing system software for direct connections

(USB) ................................................................................................................ 10

To remove software from Macintosh operating systems ................................... 10

UNIX .................................................................................................................................. 10

Linux .................................................................................................................................. 10

Utilities ............................................................................................................................... 11

HP Easy Printer Care software ......................................................................... 11

Other components and utilities .......................................................................... 11

Selecting print media .......................................................................................................................... 12

Supported media sizes ...................................................................................................... 12

Supported media types ...................................................................................................... 13

2 Control panel

Overview ............................................................................................................................................ 16

Control-panel layout ........................................................................................................................... 17

Using the control-panel menus ........................................................................................................... 19

To use the menus .............................................................................................................. 19

Show Me How menu .......................................................................................................................... 20

Retrieve Job menu ............................................................................................................................ 21

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Information menu ............................................................................................................................... 22

Paper Handling menu ......................................................................................................................... 23

Configure Device menu ...................................................................................................................... 25

Printing submenu ............................................................................................................... 25

Print Quality submenu ....................................................................................................... 27

System Setup submenu ..................................................................................................... 29

I/O submenu ...................................................................................................................... 33

Resets submenu ................................................................................................................ 34

Diagnostics menu ............................................................................................................................... 35

Service menu ..................................................................................................................................... 35

Changing printer-control-panel configuration settings ........................................................................ 36

Changing control-panel settings ........................................................................................ 36

To change a control-panel setting ..................................................................... 36

Tray-behavior options ........................................................................................................ 36

Sleep Delay ....................................................................................................................... 38

Personality ......................................................................................................................... 38

Clearable warnings ............................................................................................................ 39

Auto continue ..................................................................................................................... 39

Cartridge low ...................................................................................................................... 40

Cartridge-out response ...................................................................................................... 40

Jam recovery ..................................................................................................................... 41

RAM disk ........................................................................................................................... 41

Language ........................................................................................................................... 41

3 Input/output (I/O) configuration

Parallel configuration .......................................................................................................................... 44

USB configuration .............................................................................................................................. 45

Connecting the USB cable ................................................................................................. 45

4 Printing tasks

Controlling print jobs ........................................................................................................................... 48

Source ............................................................................................................................... 48

Type and Size .................................................................................................................... 48

Priority for print settings ..................................................................................................... 48

Gaining access to printer driver settings ............................................................................ 49

Using print media ............................................................................................................................... 50

Paper to avoid .................................................................................................................... 50

Paper that can damage the printer .................................................................................... 50

Configuring output bins ...................................................................................................................... 51

Printing to the top output bin .............................................................................................. 51

Printing to the rear output bin ............................................................................................ 52

Configuring trays ................................................................................................................................ 53

Loading tray 1 (multipurpose tray) ..................................................................................... 53

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To load tray 1 .................................................................................................... 53

Customizing tray 1 operation ............................................................................................. 54

Loading tray 2 (250-sheet tray) ......................................................................................... 55

To load tray 2 .................................................................................................... 55

Printing on special media ................................................................................................................... 58

Printing on letterhead, prepunched, or preprinted paper (single-sided) ........................... 58

Guidelines for printing on letterhead or preprinted forms .................................. 59

Printing on envelopes ........................................................................................................ 59

To load envelopes in tray 1 ............................................................................... 59

Printing on labels ............................................................................................................... 61

Guidelines for printing on labels ........................................................................ 61

Printing on transparencies ................................................................................................. 61

Guidelines for printing on transparencies .......................................................... 61

Printing on rotated media .................................................................................................. 62

Printing full-bleed images ................................................................................................. 63

Printing on custom-size media .......................................................................................... 63

Guidelines for printing custom-size paper ......................................................... 63

Setting custom paper sizes ............................................................................... 63

Loading custom-size media in tray 2 ................................................................. 64

Printing on vellum ............................................................................................................. 66

Printing on glossy paper .................................................................................................... 66

Colored paper .................................................................................................................... 66

Heavy paper ...................................................................................................................... 66

HP LaserJet Tough paper .................................................................................................. 67

Recycled paper .................................................................................................................. 67

Printing and paper storage environment ............................................................................................ 68

Printing on both sides (duplexing) ...................................................................................................... 69

Paper orientation for printing on both sides ....................................................................... 69

Layout options for printing on both sides ........................................................................... 69

To print on both sides ........................................................................................................ 70

Using features in the Windows printer driver ...................................................................................... 71

Creating and using quick sets ............................................................................................ 71

Using watermarks .............................................................................................................. 71

Resizing documents .......................................................................................................... 72

Setting a custom paper size from the printer driver ........................................................... 72

Using different paper and printing covers .......................................................................... 72

Printing a blank first page .................................................................................................. 73

Printing multiple pages on one sheet of paper .................................................................. 73

Using features in the Macintosh printer driver .................................................................................... 74

Creating and using presets ................................................................................................ 74

Printing a cover page ......................................................................................................... 74

Printing multiple pages on one sheet of paper .................................................................. 74

Printing on both sides of the paper .................................................................................... 75

Managing special printing situations .................................................................................................. 76

Printing a different first page .............................................................................................. 76

Stopping a print request ..................................................................................................... 76

To stop the current print job from the printer control panel ............................... 76

To stop the current print job from the software program ................................... 76

Managing stored jobs ......................................................................................................................... 77

Managing memory .............................................................................................................................. 78

5 Managing the printer

Using printer information pages ......................................................................................................... 80

Using the HP Easy Printer Care software .......................................................................................... 81

Supported operating systems ............................................................................................ 81

Supported browsers ........................................................................................................... 81

To open the HP Easy Printer Care software ...................................................................... 81

HP Easy Printer Care software sections ............................................................................ 81

Using the HP Printer Utility for Macintosh .......................................................................................... 83

Opening the HP Printer Utility ............................................................................................ 83

HP Printer Utility features .................................................................................................. 83

6 Maintenance

Managing supplies ............................................................................................................................. 86

Supplies life ....................................................................................................................... 86

Approximate print-cartridge replacement intervals ............................................................ 86

Managing the print cartridge .............................................................................................. 86

Print-cartridge life expectancy ........................................................................... 86

Print-cartridge storage ....................................................................................... 86

HP print cartridges ............................................................................................ 86

HP policy on non-HP print cartridges ................................................................ 86

Print-cartridge authentication ............................................................................ 87

HP fraud hotline and Web site .......................................................................... 87

Replacing supplies and parts ............................................................................................................. 88

Supply replacement guidelines .......................................................................................... 88

Changing the print cartridge .............................................................................................. 88

To change the print cartridge ............................................................................ 88

Cleaning the printer ............................................................................................................................ 91

To clean the printer using the printer control panel ........................................................... 91

7 Problem solving

Basic troubleshooting checklist .......................................................................................................... 94

Factors that affect printer performance .............................................................................. 94

Troubleshooting flowchart .................................................................................................................. 95

Step 1: Does READY appear on the control-panel display? ............................................. 95

Step 2: Can you print a configuration page? .................................................................... 95

Step 3: Can you print from a program? ............................................................................ 96

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Step 4: Does the job print as expected? ............................................................................ 97

Step 5: Does the printer select the trays? .......................................................................... 98

Solving general printing problems ...................................................................................................... 99

Control-panel message types ........................................................................................................... 102

Control-panel messages .................................................................................................................. 103

Guidelines for using paper ............................................................................................................... 115

Printing special pages ...................................................................................................................... 116

Common causes of jams .................................................................................................................. 117

Jam locations ................................................................................................................................... 118

Jam recovery ................................................................................................................... 118

Clearing jams ................................................................................................................................... 119

Clearing jams from the input-tray areas ........................................................................... 119

Clearing jams from the print-cartridge area ..................................................................... 120

Clearing jams from the output-bin areas .......................................................................... 122

Solving repeated jams ..................................................................................................... 123

Troubleshooting print-quality problems ............................................................................................ 125

Print-quality problems associated with media .................................................................. 125

Print-quality problems associated with the environment .................................................. 125

Print-quality problems associated with jams .................................................................... 125

Image defect examples .................................................................................................... 125

Light print (partial page) .................................................................................................. 127

Light print (entire page) ................................................................................................... 127

Specks ............................................................................................................................ 128

Dropouts ......................................................................................................................... 128

Lines ............................................................................................................................... 129

Gray background ............................................................................................................ 129

Toner smear ................................................................................................................... 130

Loose toner ..................................................................................................................... 130

Repeating defects ........................................................................................................... 131

Repeating image ............................................................................................................. 131

Misformed characters ..................................................................................................... 131

Page skew ....................................................................................................................... 132

Curl or wave .................................................................................................................... 132

Wrinkles or creases ........................................................................................................ 133

Vertical white lines .......................................................................................................... 133

Tire tracks ....................................................................................................................... 134

White spots on black ....................................................................................................... 134

Scattered lines ................................................................................................................ 134

Blurred print .................................................................................................................... 135

Random image repetition ................................................................................................ 135

Troubleshooting common Windows problems ................................................................................ 137

Troubleshooting common Macintosh problems ................................................................................ 138

Troubleshooting Linux problems ...................................................................................................... 140

Troubleshooting common PostScript problems ................................................................................ 141

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General problems ............................................................................................................ 141

Appendix A Supplies and accessories

Order parts, accessories, and supplies ............................................................................................ 144

Order directly from HP ..................................................................................................... 144

Order through service or support providers ..................................................................... 144

Order directly through the HP Easy Printer Care software .............................................. 144

Part numbers .................................................................................................................................... 145

Print cartridge .................................................................................................................. 145

Memory ............................................................................................................................ 145

Cables and interfaces ...................................................................................................... 145

Print media ....................................................................................................................... 145

Appendix B Service and support

Hewlett-Packard limited warranty statement .................................................................................... 149

Print cartridge limited warranty statement ........................................................................................ 150

Customer Self Repair Warranty Service .......................................................................................... 151

End User License Agreement .......................................................................................................... 152

Customer support ............................................................................................................................. 154

HP maintenance agreements ........................................................................................................... 155

On-site service agreements ............................................................................................. 155

Next-day on-site service .................................................................................. 155

Weekly (volume) on-site service ..................................................................... 155

Repacking the printer ....................................................................................................... 155

Extended warranty ........................................................................................................... 156

Appendix C Specifications

Physical specifications ..................................................................................................................... 158

Electrical specifications .................................................................................................................... 158

Acoustic emissions ........................................................................................................................... 158

Operating environment ..................................................................................................................... 159

Paper specifications ......................................................................................................................... 160

Envelopes ........................................................................................................................ 160

Envelopes with double side seams ................................................................. 160

Envelopes with adhesive strips or flaps .......................................................... 161

Envelope margins ........................................................................................... 161

Envelope storage ............................................................................................ 161

Labels .............................................................................................................................. 161

Label construction ........................................................................................... 162

Transparencies ................................................................................................................ 162

Appendix D Regulatory information

FCC regulations ............................................................................................................................... 164

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Environmental product stewardship program ................................................................................... 165

Protecting the environment .............................................................................................. 165

Ozone production ............................................................................................................ 165

Power consumption ......................................................................................................... 165

Toner consumption .......................................................................................................... 165

Paper use ........................................................................................................................ 165

Plastics ............................................................................................................................ 165

HP LaserJet printing supplies .......................................................................................... 165

HP printing supplies returns and recycling program information ..................................... 165

Paper ............................................................................................................................... 166

Material restrictions .......................................................................................................... 166

Disposal of waste equipment by users in private households in the European Union .... 167

Material Safety Data Sheet (MSDS) ................................................................................ 167

For more information ....................................................................................................... 167

Declaration of conformity .................................................................................................................. 168

Declaration of conformity ................................................................................................. 168

Safety statements ............................................................................................................................. 169

Laser safety ..................................................................................................................... 169

Canadian DOC regulations .............................................................................................. 169

VCCI statement (Japan) .................................................................................................. 169

Power cord statement (Japan) ......................................................................................... 169

EMI statement (Korea) ..................................................................................................... 169

Laser statement for Finland ............................................................................................. 170

Appendix E Working with memory

Overview .......................................................................................................................................... 172

Installing printer memory .................................................................................................................. 173

To install printer memory ................................................................................................. 173

Checking DIMM installation .............................................................................................................. 177

Saving resources (permanent resources) ....................................................................................... 178

Enabling memory for Windows ......................................................................................................... 179

Appendix F Printer commands

Understanding PCL 6 and PCL 5e printer command syntax ........................................................... 182

Combining escape sequences ......................................................................................... 182

Using escape characters ................................................................................................. 183

Selecting PCL 6 and PCL 5 fonts ................................................................................... 183

Common PCL 6 and PCL 5 printer commands ............................................................... 184

Glossary ........................................................................................................................................................... 189

Index ................................................................................................................................................................. 191

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1 Printer basics

Now that the printer is set up and ready to use, take a few moments to familiarize yourself with the printer. This chapter contains basic information about the printer features:

●

Quick access to printer information

●

●

●

●

●

Selecting print media

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Quick access to printer information

Several references are available for use with this printer. See www.hp.com/support/lj5200l .

Guide

Getting started guide

User guide

Online Help

Description

Provides step-by-step instructions for installing and setting up the printer.

Provides detailed information for using and troubleshooting the printer. Available on the printer CD.

Provides information about options that are available in the printer drivers. To view a Help file, open the online Help through the printer driver.

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Printer at a glance

HP LaserJet 5200L

● Prints up to 25 pages-per-minute (ppm)

● 32 megabytes (MB) of random access memory (RAM), upgradable up to 128 MB

● 100-sheet multipurpose tray (tray 1), 250-sheet input tray (tray 2), and 250-sheet output bin

● Hi-Speed universal serial bus (USB) 2.0 port and IEEE 1284-compliant parallel port

● One open dual inline memory module (DIMM) slot

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Features at a glance

Feature

Performance

User interface

Printer drivers

Resolution

Storage features

Fonts

Accessories

Connectivity

Environmental features

Supplies

Accessibility

Description

● 460 MHz processor

● Control-panel help

● Show Me How help topics in the control panel

● HP Easy Printer Care software (a Windows®-based status and troubleshooting tool)

● Windows and Macintosh printer drivers

● HP PCL 5e

● HP PCL 6

● PostScript® 3 emulation

● Produces 600-dots-per-inch (dpi) print quality for fast, high-quality printing of business text and graphics

● Fonts, forms, and other macros

● Job retention

● 80 internal fonts available for both PCL and PostScript 3 emulation

● 80 printer-matching screen fonts in TrueType format available with the software solution

● 100-pin 133 MHz dual inline memory modules (DIMMs)

● IEEE 1284-compliant parallel connection

● Hi-Speed USB 2.0 connection

● Sleep delay setting

● The supplies status page contains information about toner level, page count, and estimated pages remaining.

● The printer checks for and authentic HP print cartridge at cartridge installation.

● Internet-enabled supply-ordering capabilities (using HP Easy Printer Care software)

● The online user guide is compatible with text screen-readers.

● The print cartridge can be installed and removed by using one hand.

● All doors and covers can be opened by using one hand.

● Media can be loaded in tray 1 by using one hand.

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Walkaround

Printer parts

Before using the printer, familiarize yourself with the parts of the printer.

Top output bin

Long-media extension

Latch to open the front cover (provides access to the print cartridge)

Tray 1 (pull to open)

Tray 2

Control panel

Right-side cover (provides access to DIMMs)

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On/off switch

Interface ports (see

Interface ports on page 6

10 Rear output bin (pull to open)

)

Interface ports

The printer has two ports for connecting to a computer.

IEEE 1284B-compliant parallel connection

Hi-Speed USB 2.0 connection

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Printer software

The printing-system software is included with the printer. See the getting started guide for installation instructions.

The printing system includes software for end users and network administrators, and printer drivers for access to the printer features and communication with the computer.

NOTE: For a list of printer drivers and updated HP printer software, go to www.hp.com/go/ lj5200l_software .

Printer drivers

Printer drivers allow you to gain access to the printer features and allow the computer to communicate with the printer (using a printer language). Check the installation notes and readme files on the printer

CD for additional software and languages.

The HP LaserJet 5200L printer uses the PCL 5e, PCL 6, and PostScript 3 emulation printer description language (PDL) drivers.

● Use the PCL 6 printer driver for the best overall performance.

● Use the PCL 5 printer driver for general office printing.

● Use the PS driver for printing from PostScript-based programs, for compatibility with PostScript

Level 3 needs, or for PS flash font support.

Operating system

Windows 98, Windows Millennium (Me)

PCL 5e PCL 6 PS 3 emulation

Windows 2000 2

Windows XP (32-bit 2 and 64-bit 3

)

Windows Server 2003 (32-bit)

Windows Server 2003 (64-bit)

Windows Vista (32–bit

2 and 64–bit 3

)

Mac OS X V10.2 and later

Not all printer features are available from all drivers or operating systems.

For Windows 2000, Windows XP (32-bit), and Windows Vista (32-bit), download the PCL 5 driver from www.hp.com/go/ lj5200l_software .

For Windows XP (64-bit) and Windows Vista (64–bit), download the PCL 6 driver from www.hp.com/go/lj5200l_software .

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Driver Autoconfiguration

The HP LaserJet PCL 6 and PCL 5e drivers for Windows and the PS drivers for Windows 2000 and

Windows XP feature automatic discovery and driver configuration for printer accessories at the time of

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installation. Accessories that the Driver Autoconfiguration supports are dual inline memory modules

(DIMMs). If the environment supports bidirectional communication, the installer presents Driver

Autoconfiguration as an installable component by default for a typical installation and for a custom installation.

Update Now

If you have modified the configuration of the HP LaserJet 5200L printer since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. To change the configuration automatically, complete the following steps:

On the Windows taskbar, click Start, and then click Printers. Right-click the printer, and then click

Properties.

In the Properties dialog box, click the Device Settings tab.

Under Installable Options, click Automatic Configuration.

In the drop-down box, click Update Now, and then click Apply.

NOTE: The Update Now feature is not supported in environments where shared Windows NT® 4.0,

Windows 2000, or Windows XP clients are connected to Windows NT 4.0, Windows 2000, or

Windows XP hosts.

HP Driver Preconfiguration

HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators can preconfigure the printing and device defaults for

HP printer drivers before installing the drivers. For more information, see the HP Driver Preconfiguration

Support Guide, which is available at www.hp.com/support/lj5200l .

Additional drivers

The following drivers are not included on the CD, but are available from www.hp.com/go/ lj5200l_software .

● UNIX® model scripts

● Linux drivers

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Opening the printer drivers

Operating System To change the settings for all print jobs until the software program is closed

To change the default settings for all print jobs

To change the product configuration settings

Windows 98 and Me 1.

On the File menu in the software program, click

Print.

Select the driver, and then click Properties.

Windows 2000, XP, and Server 2003

The steps can vary; this procedure is most common.

On the File menu in the software program, click

Print.

Mac OS X V10.2 or later

Select the driver, and then click Properties or

Preferences.

The steps can vary; this procedure is most common.

On the File menu, click

Print.

Change the settings that you want on the various pop-up menus.

Click Start, click Settings, and then click Printers.

Right-click the driver icon, and then select

Properties.

Click Start, click Settings, and then click Printers.

Right-click the driver icon, and then select

Properties.

Click the Configure tab.

Click Start, click Settings, and then click Printers or

Printers and Faxes.

Right-click the driver icon, and then select Printing

Preferences.

Click Start, click Settings, and then click Printers or

Printers and Faxes.

Right-click the driver icon, and then select

Properties.

Click the Device Settings tab.

In the Finder, on the Go menu, click Applications.

On the File menu, click

Print.

Change the settings that you want on the various pop-up menus.

On the Presets pop-up menu, click Save as and type a name for the preset.

Open Utilities, and then open Print Center (Mac OS

X V10.2) or Printer Setup

Utility (Mac OS X V10.3 or

Mac OS X V10.4).

Click on the print queue.

These settings are saved in the

Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

On the Printers menu, click

Show Info.

Click the Installable

Options menu.

NOTE: Configuration settings might not be available in Classic mode.

Software for Macintosh computers

The HP installer provides PostScript ® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.

The printing system software includes the following components:

● PostScript Printer Description (PPD) files

The PPDs, in combination with the Apple PostScript printer drivers, provide access to printer features. Use the Apple PostScript printer driver that comes with the computer.

● HP Printer Utility

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Use the HP Printer Utility to set up printer features that are not available in the printer driver:

◦ Name the printer.

◦ Assign an internet protocol (IP) address to the printer.

◦ Download files and fonts.

You can use the HP Printer Utility when your printer uses a universal serial bus (USB) cable. For more information, see

Using the HP Printer Utility for Macintosh on page 83 .

NOTE: The HP Printer Utility is supported for Mac OS X V10.2 or later.

Installing Macintosh printing system software for direct connections (USB)

NOTE: Macintosh computers do not support parallel port connections.

The Apple PostScript driver must be installed in order to use the PPD files. Use the Apple PostScript driver that came with your Macintosh computer.

Connect a USB cable between the USB port on the printer and the USB port on the computer. Use a standard 2-meter (6.56-foot) USB cable.

Insert the printer CD into the CD-ROM drive and run the installer. If the CD menu not run automatically, double-click the CD icon on the desktop.

Double-click the Installer icon in the HP LaserJet Installer folder.

Follow the instructions on the computer screen.

USB queues are created automatically when the printer is attached to the computer. However, the queue will use a generic PPD if the installer has not been run before the USB cable is connected.

Complete the following steps to change the queue PPD.

Open the Print Center or Printer Setup Utility.

Select the correct printer queue, and then click Show Info to open the Printer Info dialog box.

In the pop-up menu, select Printer Model, and then, in the pop-up menu in which Generic is selected, select the correct PPD for the printer.

Print a test page from any software program to make sure that the software is correctly installed.

If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking readme files on the printer CD or the flyer that came in the printer box for help.

To remove software from Macintosh operating systems

To remove the software from a Macintosh computer, drag the PPD files to the trash can.

UNIX

For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX.

Linux

For information, go to www.hp.com/go/linuxprinting .

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Utilities

The printer is equipped with several utilities that make it easy to monitor and manage the printer.

HP Easy Printer Care software

The HP Easy Printer Care software is a program that you can use for the following tasks:

● Checking the printer status

● Checking the supplies status

● Setting up alerts

● Viewing printer documentation

● Gaining access to troubleshooting and maintenance tools

Perform a complete software installation in order to use the HP Easy Printer Care software.

Other components and utilities

Windows

● Software installer — automates the printing system installation

● Online Web registration

Macintosh OS

● PostScript Printer Description files (PPDs) — use with the

Apple PostScript drivers that come with the Mac OS

● The HP Printer Utility—change printer settings, view status, and set up printer-event notification from a Mac.

This utility is supported for Mac OS X V10.2 and later.

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Selecting print media

This printer accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect printer performance and output quality. Paper that does not meet the guidelines that are outlined in this manual can cause the following problems:

● Poor print quality

● Increased jams

● Premature wear on the printer, requiring repair

NOTE: Some paper might meet all of the guidelines in this manual and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing large quantities of media, make sure that it meets the requirements that are specified in this user guide and in the

HP LaserJet Printer Family Print Media Guide, which is available for download at http://www.hp.com/ support/ljpaperguide . Always test paper before buying large quantities.

CAUTION: Using media that does not meet HP specifications can cause problems for the printer, requiring repair. This repair is not covered by the HP warranty or service agreements.

Supported media sizes

Media size

Letter

Letter-R

Dimensions

216 x 279 mm (8.5 x 11 in)

60 to 199 g/m 2 (16 to 53 lb)

279 x 216 mm (11 x 8.5 in)

Tray 1 Tray 2

Duplex 1

A4-R

Legal

Executive

Executive (JIS)

211 x 297 mm (8.3 x 11.7 in)

297 x 211 mm (11.7 x 8.3 in)

216 x 356 mm (8.5 x 14 in)

185 x 267 mm (7.3 x 10.5 in)

216 x 330 mm (8.5 x 13 in)

B5 (JIS)

11 x 17

B4 (JIS)

147 x 211 mm (5.8 x 8.3 in)

183 x 257 mm (7.2 x 10.1 in)

279 x 432 mm (11 x 17 in)

297 x 419 mm (11.7 x 16.5 in)

257 x 363 mm (10.1 x 14.3 in)

269 x 391 mm (10.6 x 15.4 in)

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Media size

16K

Statement

12 x 18

RA3

S Postcard (JIS)

D Postcard (JIS)

Envelope #10

Envelope Monarch

Envelope C5

Envelope DL

Envelope B5

Dimensions

259 x 368 mm (10.2 x 14.5 in)

273 x 394 mm (10.75 x 15.5 in)

184 x 260 mm (7.24 x 10.24 in)

195 x 270 mm (7.68 x 10.63 in)

273 x 197 mm (10.75 x 7.75 in)

140 x 216 mm (5.5 x 8.5 in)

305 x 457 mm (12 x 18 in)

105 x 148 mm (4.14 x 5.83 in)

305 x 430 mm (12 x 16.93 in)

128 x 182 mm (5.1 x 7.2 in)

100 x 148 mm (3.94 x 5.83 in)

148 x 200 mm (5.83 x 7.87 in)

105 x 241 mm (4.13 x 9.5 in)

98 x 191 mm (3.87 x 7.5 in)

162 x 229 mm (6.38 x 9 in)

110 x 220 mm (4.33 x 8.66 in)

176 x 250 mm (6.93 x 9.84 in)

Tray 1 Tray 2

Custom

For more information about duplexing, see Printing on both sides (duplexing) on page 69 .

Duplex 1

For more information about using print media, see Paper specifications on page 160 .

Supported media types

Media type

Plain

Weight

60 to 199 g/m 2 (16 to 53 lb)

Tray 1 Tray 2 Duplex

Plain

Preprinted

60 to 120 g/m 2 (16 to 32 lb)

ENWW Selecting print media 13

Media type

Letterhead

Transparency

Prepunched

Bond

Recycled

Envelopes

Colored paper

Labels

Weight

60 to 120 g/m 2 (16 to 32 lb)

0.10 to 0.14 mm thick (4.7 to 5 mils thick)

60 to 120 g/m 2 (16 to 32 lb)

Tray 1

60 to 120 g/m 2 (16 to 32 lb)

75 to 90 g/m 2 (20 to 24 lb)

60 to 120 g/m 2 (16 to 32 lb)

0.10 to 0.14 mm thick (4.7 to 5 mils thick)

135 to 176 g/m 2 (36 to 47 lb)

Tray 2

Cardstock

Rough

Light 60 to 75 g/m 2 (16 to 20 lb)

Vellum

Tough Paper

Postcard

60 to 120 g/m 2 (16 to 32 lb)

0.10 to 0.14 mm thick (4.7 to 5 mils thick)

135 to 176 g/m 2 (36 to 47 lb)

Custom 60 to 199 g/m 2 (16 to 53 lb)

For more information about duplexing, see Printing on both sides (duplexing) on page 69 .

Duplex 1

14 Chapter 1 Printer basics ENWW

2 Control panel

This section explains the printer control panel and menus:

●

Overview

●

Control-panel layout

●

Using the control-panel menus

●

●

●

●

●

Configure Device menu

●

Diagnostics menu

●

Service menu

●

Changing printer-control-panel configuration settings

ENWW 15

Overview

You can perform most routine printing tasks from the computer by using the program or printer driver.

These two methods are the most convenient way to control the printer, and they will override the printercontrol-panel settings. See the Help file for your program, or, for more information about gaining access

to the printer driver, see Opening the printer drivers on page 9 .

You can also control the printer by changing settings at the printer control panel. Use the control panel to gain access to printer features that the program or printer driver do not support.

You can print a menu map at the printer control panel that shows the settings with the currently selected values (see

Using printer information pages on page 80 ).

Some menus or menu items appear only if certain options are installed in the printer.

16 Chapter 2 Control panel ENWW

Control-panel layout

The control-panel display gives you complete, timely information about the printer and print jobs. Menus provide access to printer functions and detailed information.

The message and prompt areas of the display alert you to the state of the printer and tell you how to respond.

Menu Stop

Ready Data Attention

4 5 6

Number

Button or light

Control-panel display

Help ( ) button

Menu button

Ready light

Data light

Attention light

Stop button

Function

● Shows status information, menus, help information, and error messages.

● Provides information about the message on the control-panel display.

● Opens and closes the menus.

● On: The printer is online and ready to accept data to print.

● Off: The printer cannot accept data because it is offline (paused) or has experienced an error.

● Blinking: The printer is going offline. The printer stops processing the current print job and expels all of the active pages from the paper path.

● On: The printer has data to print, but is waiting to receive all of the data.

● Off: The printer has no data to print.

● Blinking: The printer is processing or printing the data.

● On: The printer has experienced a problem. Make note of the message on the control-panel display, and then turn the printer off and on. See

Control-panel messages on page 103 for help in resolving problems.

● Off: The printer is functioning without error.

● Blinking: Action is required. See the control-panel display.

● Cancels the current print job in process and expels all of the active pages from the paper path. The time that it takes to cancel the job depends on the size of the print job. (Press the button only once.) Also clears continuable errors that are associated with the canceled job.

NOTE: The control-panel lights cycle while the print job is cleared from both the printer and the computer, and then the printer returns to the Ready state.

ENWW Control-panel layout 17

Number

Button or light

Down ( ) button

9 Select ( ) button

Back ( ) button

Up ( ) button

Function

● Navigates to the next item in the list, or decreases the value of numeric items

● Clears an error condition when the condition is clearable

● Saves the selected value for an item

● Performs the action that is associated with the item that is highlighted on the control-panel display

● Backs up one level in the menu tree or backs up one numeric entry

● Closes menus if held down for more than 1 second

● Navigates to the previous item in the list, or increases the value of numeric items

18 Chapter 2 Control panel ENWW

Using the control-panel menus

To gain access to the control-panel menus, complete the steps below.

To use the menus

Press Menu .

Press or to navigate the listings.

Press to select the appropriate option.

Press to return to the previous level.

Press Menu to exit the menu.

Press to see additional information about a menu.

The following are the main menus.

Main menus SHOW ME HOW

RETRIEVE JOB

INFORMATION

PAPER HANDLING

CONFIGURE DEVICE

DIAGNOSTICS

SERVICE

ENWW Using the control-panel menus 19

Show Me How menu

Each choice in the SHOW ME HOW menu prints a page that provides more information.

Item

CLEAR JAMS

LOAD TRAYS

LOAD SPECIAL MEDIA

PRINT BOTH SIDES

SUPPORTED PAPER

MORE HELP

Explanation

Prints a page that shows how to clear media jams.

Prints a page that shows how to load the printer input trays.

Prints a page that shows how to load special media, such as envelopes and transparencies.

Prints a page that shows how to use the two-sided (duplex) printing function.

Prints a page that shows supported media weights and sizes for the printer.

Prints a page that shows links to additional help on the Web.

20 Chapter 2 Control panel ENWW

Retrieve Job menu

This menu provides a list of the stored jobs in the printer and access to all the job storage features. You can print or delete these jobs at the printer control panel. You must have 80 MB of memory installed to use this feature. See

Managing stored jobs on page 77 for more information about using this menu.

NOTE: If you turn the printer power off, all stored jobs are deleted.

Item

USER [X]

Values

[JOBNAME]

ALL PRIVATE JOBS

NO STORED JOBS

Explanation

USER [X]: The name of the person who sent the job.

[JOBNAME]: The name of the job stored in the printer.

Select one of your jobs or all of your private jobs that were assigned a personal identification number (PIN) in the printer driver.

● PRINT: Prints the selected job. PIN REQUIRED TO

PRINT: A prompt that appears for jobs that were assigned a PIN in the printer driver. You must enter the

PIN to print the job. COPIES: You can select the number of copies that you want to print (1 to 32000).

● DELETE: Deletes the selected job from the printer. PIN

REQUIRED TO DELETE: A prompt that appears for jobs that were assigned a PIN in the printer driver. You must enter the PIN to delete the job.

ALL PRIVATE JOBS: Appears if two or more private jobs are stored in the printer. Selecting this item prints all of the private jobs that are stored in the printer for that user, after the correct PIN is entered.

NO STORED JOBS: Indicates that no stored jobs are available to print or delete.

ENWW Retrieve Job menu 21

Information menu

The INFORMATION menu contains printer information pages that give details about the printer and its configuration. Scroll to the information page that you want, and then press .

For more information about any of the printer information pages, see Using printer information pages on page 80 .

Item

PRINT MENU MAP

PRINT CONFIGURATION

PRINT SUPPLIES STATUS

PAGE

PRINT USAGE PAGE

PRINT PCL FONT LIST

PRINT PS FONT LIST

Explanation

Prints the control panel menu map that shows the layout and current settings for the printer control-panel menu items.

Prints the current printer configuration. If an HP Jetdirect print server is installed, an

HP Jetdirect configuration page will print out as well.

Prints a supplies status page that shows the supplies levels for the printer, an approximate number of pages remaining, cartridge-usage information, the serial number, a page count, and ordering information. This page is available only if you are using genuine HP supplies.

Prints a page that shows a count of all paper sizes that have passed through the printer, lists whether they were one-sided or two-sided, and shows a page count.

Prints a PCL font list that shows all the PCL fonts that are currently available to the printer.

Prints a PS font list that shows all the PS fonts that are currently available to the printer.

22 Chapter 2 Control panel ENWW

Paper Handling menu

If paper-handling settings are correctly configured at the printer control panel, you can print by selecting the type and size of media in the program or the printer driver. For more information about configuring for media types and sizes, see

Controlling print jobs on page 48

. For more information about supported

media types and sizes, see Supported media sizes on page 12

and Paper specifications on page 160 .

Some items on this menu (such as duplex and manual feed) are available in the program or the printer driver (if the appropriate driver is installed). Program and printer-driver settings override control-panel

settings. For more information, see Printer drivers on page 7 .

Item

TRAY 1 SIZE

Values

List of available media sizes for tray 1

TRAY 1 TYPE

TRAY 2 SIZE

TRAY 2 TYPE

TRAY [N]

List of available media types for tray 1

List of available media sizes

List of available media types

UNIT OF MEASURE

X DIMENSION

Y DIMENSION

Explanation

Use this item to set the value to correspond with the media size that is currently loaded in tray 1. See

Supported media sizes on page 12 for a list of available sizes. The default setting is

ANY SIZE.

ANY SIZE: If both the type and size for tray 1 are set to ANY, the printer will pull media from tray 1 first if media is loaded in the tray.

A size other than ANY SIZE: The printer does not pull from this tray unless the type or size of the print job matches the type and size that is loaded in this tray.

Use this item to set the value to correspond with the type of media that is currently loaded in tray 1. See

Supported media sizes on page 12

for a list of available types. The default setting is ANY TYPE.

ANY TYPE: If both the type and size for tray 1 are set to ANY, the printer will pull media from tray 1 first if the media is loaded in the tray.

A type other than ANY TYPE: The printer does not pull from this tray.

The tray automatically detects the media size based on the media-size wheel setting in the tray. The default setting is either

LTR (letter) for 100 V engines or A4 for 200 V engines.

Sets the value to correspond with the media type that is currently loaded in tray 2. The default setting is ANY TYPE.

This item appears only if a tray is set to a custom size.

UNIT OF MEASURE: Use this option to select the unit of measure (INCHES or MILLIMETERS) to use when you set custom paper sizes for the specified tray.

X DIMENSION: Use this item to set the measurement of the width of the paper (measurement from side to side in the tray).

The options are 3.0 to 12.28 INCHES or 76 to 312 MM.

Y DIMENSION: Use this item to set the measurement of the length of the paper (measurement from front to back in the tray).

The options are 5.0 to 18.5 INCHES or 127 to 470 MM.

After the Y DIMENSION value is selected, a summary screen appears. This screen contains feedback that summarizes all of the information that was specified on the previous three

ENWW Paper Handling menu 23

Item Values Explanation screens, such as TRAY 1 SIZE= 8 x 16 INCHES, Setting saved.

24 Chapter 2 Control panel ENWW

Configure Device menu

This menu contains administrative functions. The CONFIGURE DEVICE menu allows the user to change the default printing settings, adjust the print quality, and change the system configuration and

I/O options.

Printing submenu

Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and printer-driver settings override control-panel settings. In general, it is better to change these settings in the printer driver, if applicable.

Item

COPIES

Values

1 to 32000

Explanation

Sets the default number of copies by selecting any number from

1 to 32000. Use or to select the number of copies. This setting applies only to print jobs that do not have the number of copies specified in the program or printer driver, such as a UNIX or Linux program.

The default setting is 1.

NOTE: It is best to set the number of copies in the program or printer driver. (Program and printer-driver settings override control-panel settings.)

DEFAULT PAPER SIZE Displays a list of available media sizes.

Sets the default image size for paper and envelopes. This setting applies to the print jobs that do not have a paper size specified in the program or printer driver. The default setting is LETTER.

DEFAULT CUSTOM PAPER

SIZE

UNIT OF MEASURE

X DIMENSION

Y DIMENSION

Sets the default custom paper size for tray 1. This menu appears only if the media-size switch in the selected tray is set to

CUSTOM.

UNIT OF MEASURE: Use this option to select the unit of measure

(INCHES or MILLIMETERS) to use when you set customer paper sizes for the tray 1.

OVERRIDE A4/LETTER

MANUAL FEED

COURIER FONT

YES

OFF

REGULAR

DARK

X DIMENSION: Use this item to set the measurement of the width of the paper (measurement from side to side in the tray). The options are 3.0 to 12.28 INCHES or 76 to 312 MM.

Y DIMENSION: Use this item to set the measurement of the length of the paper (measurement from front to back in the tray). The options are 5.0 to 18.50 INCHES or 127 to 470 MM.

Allows the printer to print an A4-size job on letter-size paper if A4size paper is not loaded in the printer (or vice versa).

The default setting is YES.

Feeds the paper manually from tray 1, rather than automatically from a tray. If MANUAL FEED=ON and tray 1 is empty, the printer goes offline when it receives a print job. MANUALLY FEED

[PAPER SIZE] appears on the printer control-panel display.

The default setting is OFF.

Selects the version of Courier font to use:

REGULAR: The internal Courier font that is available on the

HP LaserJet 4 series printers.

ENWW Configure Device menu 25

Item

WIDE A4

PRINT PS ERRORS

PRINT PDF ERRORS

PCL SUBMENU

Values

YES

OFF

FORM LENGTH

ORIENTATION

FONT SOURCE

FONT NUMBER

FONT PITCH

SYMBOL SET

APPEND CR TO LF

SUPPRESS BLANK

PAGES

MEDIA SOURCE

MAPPING

Explanation

DARK: The internal Courier font that is available on the

HP LaserJet III series printers.

The default setting is REGULAR.

Changes the number of characters that can be printed on a single line of A4-size paper.

NO: Up to 78 10-pitch characters can be printed on one line.

YES: Up to 80 10-pitch characters can be printed on one line.

The default setting is NO.

Determines whether a PS error page prints or not.

OFF: PS error page never prints.

ON: PS error page prints when PS errors occur.

The default setting is OFF.

Determines whether a PDF error page prints or not.

OFF: PDF error page never prints.

ON: PDF error page prints when PDF errors occur.

The default setting is OFF.

FORM LENGTH: Sets vertical spacing from 5 to 128 lines for default paper size.

ORIENTATION: Allows you to select default page orientation as

LANDSCAPE or PORTRAIT.

NOTE: It is best to set the page orientation in the program or printer driver. (Program and printer-driver settings override control-panel settings.)

FONT SOURCE: Allows you to select the font source.

FONT NUMBER: The printer assigns a number to each font and lists the numbers on the PCL Font List. The font number appears in the Font # column of the printout. The range is 0 to 999.

FONT PITCH: Selects the font pitch. This item might not appear, depending on the font selected. The range is 0.44 to 99.99.

SYMBOL SET: Selects any one of several available symbol sets at the printer control panel. A symbol set is a unique grouping of all the characters in a font. PC-8 or PC-850 is recommended for line-draw characters.

APPEND CR TO LF: Select YES to append a carriage return to each line feed that the printer encountered in backwardcompatible PCL jobs (pure text, no job control). Some environments, such as UNIX, indicate a new line using only the line feed control code. Use this option to append the required carriage return to each line feed.

SUPPRESS BLANK PAGES: When generating your own PCL, extra form feeds are included that would cause one or more blank pages to be printed. Select YES for form feeds to be ignored if the page is blank.

26 Chapter 2 Control panel ENWW

Item Values Explanation

MEDIA SOURCE MAPPING: Allows you to select and maintain trays by number when you are not using the printer driver or when the software program has no option for tray selection. CLASSIC:

Tray numbering is based on LaserJet 4 and older models.

STANDARD: Tray numbering is based on newer LaserJet models.

Print Quality submenu

Printer drivers on page 7 . In general, it is best to change these settings in the printer driver, if

applicable.

Item

SET REGISTRATION

FUSER MODES

Values Explanation

PRINT TEST PAGE

SOURCE

ADJUST TRAY [N]

Shifts the margin alignment to center the image on the page from top to bottom, and left to right. You can also align the image that is printed on the front with the image that is printed on the back. Allows for one-sided and two-sided printing alignment.

PRINT TEST PAGE: Prints a test page that shows the current registration settings.

SOURCE: Selects the tray for which you want to print the test page.

ADJUST TRAY [N]: Sets the registration for the specified tray, where [N] is the number of the tray. A selection appears for each tray that is installed, and registration must be set for each tray.

● X1 SHIFT: Registration of the image on the paper from side to side, as the paper lies in the tray. For duplexing, this side is the second side (back) of the paper.

● X2 SHIFT: Registration of the image on the paper from side to side, as the paper lies in the tray, for the first side

(front) of a duplexed page. This item appears only if the printer includes a built-in duplexer and DUPLEX is ON.

Set the X1 SHIFT first.

● Y SHIFT: Registration of the image on the paper from top to bottom as the paper lies in the tray.

The default setting for SOURCE is TRAY 2. The default setting for ADJUST TRAY 1 and ADJUST TRAY 2 is 0.

List of available fuser modes Configures the fuser mode associated with each media type.

Change the fuser mode only if you are experiencing problems printing on certain media types. After you select a type of media, you can select a fuser mode that is available for that type. The printer supports the following modes:

NORMAL: Used for most types of paper.

HIGH 2: Used for paper that has a special or rough finish.

ENWW Configure Device menu 27

Item

OPTIMIZE

RESOLUTION

RET

ECONOMODE

28 Chapter 2 Control panel

Values

List of parameters

300

600

FASTRES 600

OFF

LIGHT

MEDIUM

DARK

OFF

Explanation

HIGH 1: Used for rough paper.

LOW3: Used for transparencies.

LOW2: Used for lightweight media. Use this mode if you are having problems with curled paper.

LOW1: Use this mode if you are experiencing wrinkled media.

The default fuser mode is NORMAL for all print media types except transparencies (LOW3) and rough paper (HIGH1).

CAUTION: Do not change the fuser mode for transparencies. Failure to use the LOW3 setting while printing transparencies can result in permanent damage to the printer and fuser. Always select Transparencies as the type in the printer driver and set the tray type at the printer control panel to TRANSPARENCY.

When selected, RESTORE MODES resets the fuser mode for each media type back to its default setting.

Optimizes certain parameters for all jobs rather than (or in addition to) optimizing by paper type.

Selects the resolution. All values print at the same speed.

300: Produces draft print quality and can be used for compatibility with the HP LaserJet III family of printers.

600: Produces high print quality for text and can be used for compatibility with the HP LaserJet 4 family of printers.

FASTRES 600: Produces 600-dpi print quality for fast, highquality printing of business text and graphics.

NOTE: It is best to change the resolution in the program or printer driver. (Program and printer-driver settings override control-panel settings.)

The default setting is FASTRES 600.

Use the Resolution Enhancement technology (REt) setting to produce print with smooth angles, curves, and edges.

REt does not affect print quality if the print resolution is set to

FastRes 600. All other print resolutions benefit from REt.

NOTE: It is best to change the REt setting in the program or printer driver. (Program and printer-driver settings override control-panel settings.)

The default setting is MEDIUM.

Use EconoMode to use less toner per page. Selecting ON extends the life of the toner supply and reduces the cost per page. However, it also reduces print quality. The printed image is lighter, but it is adequate for printing drafts or proofs.

NOTE: It is best to turn EconoMode on or off in the program or printer driver. (Program and printer-driver settings override control-panel settings.)

The default setting is OFF.

ENWW

Item

TONER DENSITY

PROCESS CLEANING

PAGE

Values

1 to 5

CREATE CLEANING PAGE There is no value to select.

There is no value to select.

Explanation

CAUTION: HP does not recommend full-time use of

EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge.

Lighten or darken the print on the page by setting the toner density. Select a setting ranging from 1 (light) to 5 (dark). The default setting of 3 usually produces the best results.

Press to print a cleaning page (for cleaning toner from the fuser). Follow the instructions on the cleaning page. For more information, see

Cleaning the printer on page 91

This item is available only after a cleaning page has been created. Follow the instructions that are printed on the cleaning page. The cleaning process might take up to 2.5 minutes.

System Setup submenu

Items on this menu affect printer behavior. Configure the printer according to your printing needs.

Item

DATE/TIME

JOB STORAGE LIMIT

JOB HELD TIMEOUT

TRAY BEHAVIOR

Values Explanation

DATE

DATE FORMAT

TIME

TIME FORMAT

1 to 100

Sets the date and time settings.

OFF

1 HOUR

4 HOURS

Specifies the number of quick copy jobs that can be stored on the printer.

The default setting is 32.

Sets the amount of time that held jobs are kept before being automatically deleted from the queue.

The default setting is OFF.

1 DAY

1 WEEK

USE REQUESTED TRAY

MANUALLY FEED PROMPT

USE REQUESTED TRAY: Determines whether the printer tries to pull media from a different tray than the one that you selected in the printer driver.

PS DEFER MEDIA

SIZE/TYPE PROMPT

● EXCLUSIVELY: Sets the printer to pull from the tray that you selected and not pull from another tray, even if the tray that you selected is empty.

● FIRST: Sets the printer to pull from the tray that you selected first, but allows the printer to pull from another tray automatically if the tray that you selected is empty.

ENWW Configure Device menu 29

Item Values

SLEEP DELAY

WAKE TIME

PERSONALITY

1 MINUTE

15 MINUTES

30 MINUTES

45 MINUTES

60 MINUTES

90 MINUTES

2 HOURS

4 HOURS

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

SUNDAY

AUTO

PDF

PCL

CLEARABLE WARNINGS JOB

30 Chapter 2 Control panel

Explanation

MANUALLY FEED PROMPT: Determines when the printer shows a prompt regarding pulling from tray 1 if your print job does not match the type or size that is loaded in any other tray.

● ALWAYS: Select this option if you always want to be prompted before the printer pulls from tray 1.

● UNLESS LOADED: Prompts you only if tray 1 is empty.

PS DEFER MEDIA: Controls whether the PostScript (PS) or

HP paper-handling model is used to print jobs. ENABLED causes PS to defer to the HP paper-handling model.

DISABLED uses the PS paper-handling model.

SIZE/TYPE PROMPT: Use this menu item to control whether the tray configuration message and its prompts are shown whenever a tray is opened and closed. These prompts instruct you to set the type or size if the tray is configured for a type or size other than the type or size that is loaded in the tray.

Sets how long the printer remains idle before it enters Sleep mode.

Sleep mode does the following:

● Minimizes the amount of power that the printer consumes when it is idle.

● Reduces wear on electronic components in the printer

(turns off the display backlight, but the display is still readable).

The printer automatically comes out of Sleep mode when you send a print job, press a printer control-panel button, open a tray, or open the top cover.

The default setting is 1 MINUTES.

Sets a “wake-up” time for the printer to warm up and calibrate each day. The default for each day is OFF. If you set a wake time, HP recommends setting an extended sleep delay time period, so that the printer will not return to sleep mode soon after waking.

Selects the default printer language (personality). The possible values are determined by which valid languages are installed in the printer.

Normally, you should not change the printer language. If you change it to a specific printer language, the printer will not switch automatically from one language to another unless specific software commands are sent to the printer.

The default setting is AUTO.

Sets the amount of time that a clearable warning appears on the printer control-panel display.

ENWW

Item Values

AUTO CONTINUE OFF

CARTRIDGE LOW STOP

CONTINUE

CARTRIDGE OUT STOP

CONTINUE

JAM RECOVERY AUTO

OFF

RAM DISK AUTO

Explanation

JOB: The clearable warning message appears until the end of the job that generated the message.

ON: The clearable warning message appears until you press

The default setting is JOB.

Determines how the printer reacts to errors.

ON: If an error occurs that prevents printing, the message appears on the printer control-panel display, and the printer goes offline for 10 seconds before returning online.

OFF: If an error occurs that prevents printing, the message remains on the printer control-panel display, and the printer remains offline until you press .

The default setting is ON.

Determines how the printer behaves if the print cartridge is low.

Print quality is not guaranteed if you print after receiving this message.

STOP: The printer pauses printing until you replace the print cartridge or press each time you turn the printer on. The message appears until you replace the print cartridge.

CONTINUE: The printer continues to print, and the message appears until you replace the print cartridge.

The default setting is CONTINUE.

Determines how the printer reacts if the print cartridge is empty.

STOP: The printer stops printing until you replace the print cartridge.

CONTINUE: The printer continues to print, and the REPLACE

CARTRIDGE message appears until you replace the print cartridge. HP does not guarantee print quality if you select

CONTINUE after a REPLACE CARTRIDGE condition.

Replace the print cartridge as soon as possible to ensure good print quality.

If the end of drum life is reached, the printer stops, regardless of the CARTRIDGE OUT setting.

The default setting is CONTINUE.

Determines how the printer behaves if a jam occurs.

AUTO: The printer automatically selects the best mode for printer jam recovery (usually ON).

OFF: The printer does not reprint pages following a jam.

Printing performance might be increased with this setting.

ON: The printer automatically reprints pages after a jam is cleared.

The default setting is AUTO.

Determines how the RAM disk is configured.

Configure Device menu 31

Item Values

OFF

LANGUAGE ENGLISH

Several

Explanation

AUTO: Allows the printer to determine the optimal RAM-disk size based on the amount of available memory.

OFF: The RAM is disabled.

NOTE: If you change the setting from OFF to AUTO, the printer automatically reinitializes when it becomes idle.

The default setting is AUTO.

Selects the language for the messages that appear on the printer control-panel display.

The default setting is ENGLISH.

32 Chapter 2 Control panel ENWW

I/O submenu

Items on the I/O (input/output) menu affect the communication between the printer and the computer.

Item

I/O TIMEOUT

PARALLEL INPUT

Values

5 to 300

HIGH SPEED

ADVANCED FUNCTIONS

Explanation

Select the I/O timeout period in seconds.

Use this setting to adjust timeout for the best performance. If data from other ports appears in the middle of your print job, increase the timeout value.

The default setting is 15.

HIGH SPEED: Select YES to enable the printer to accept the faster parallel communications that are used for connections with newer computers.

ADVANCED FUNCTIONS: Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE-1284).

The printer uses this setting to send status messages to the computer. Turning the parallel advanced functions on might slow language switching.

ENWW Configure Device menu 33

Resets submenu

Items on the Resets submenu relate to returning settings to the defaults and changing settings such as

Sleep mode.

Item

RESTORE FACTORY

SETTINGS

SLEEP MODE

Values

There is no value to select.

OFF

Explanation

Performs a simple reset and restores most of the factory

(default) settings. This item also clears the input buffer for the active I/O.

CAUTION: Restoring memory during a print job cancels the print job.

Turns Sleep mode on or off. Using Sleep mode offers the following advantages:

● Minimizes the amount of power that the printer consumes when it is idle

● Reduces wear on electronic components in the printer

(turns off the display backlight, but the display is still readable)

The printer automatically comes out of Sleep mode when you send a print job, press a printer control panel button, open a tray, or open the top cover.

You can set how long the printer remains idle before it enters

Sleep mode.

The default setting is ON.

34 Chapter 2 Control panel ENWW

Diagnostics menu

Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues.

Item

PRINT EVENT LOG

SHOW EVENT LOG

PAPER PATH TEST

Values

There is no value to select.

PRINT TEST PAGE

SOURCE

COPIES

Explanation

Press to generate a list of the 50 most recent entries in the event log. The printed event log shows error number, page count, error code, and description or personality.

Press to scroll through the contents of the event log at the printer control panel, which lists up to the 50 most recent events. Use contents.

or to scroll through the event log

Generates a test page that is useful for testing the paperhandling features of the printer.

PRINT TEST PAGE: Press to start the paper-path test using the source (tray), destination (output bin), duplex, and number of copies settings that you set in the other items on the

Paper Path Test menu. Set the other items before selecting

PRINT TEST PAGE.

SOURCE: Select the tray that uses the paper path that you want to test. You can select any tray that is installed. Select

ALL TRAYS to test all paper paths. (Paper must be loaded in the selected trays.)

COPIES: Set how many sheets of paper are used from each tray during the paper-path test.

Service menu

The SERVICE menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel.

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Changing printer-control-panel configuration settings

By using the printer control panel, you can make changes to general printer configuration default settings such as tray size and type, sleep delay, printer personality (language), and jam recovery.

CAUTION: Configuration settings seldom need to be changed. Hewlett-Packard Company recommends that only the system administrator change configuration settings.

Changing control-panel settings

For a complete list of menu items and possible values, see Using the control-panel menus on page 19 .

To change a control-panel setting

Press Menu to open the menus.

Use or to scroll to the menu that you want, and then press .

Some menus might have several submenus. Use or to scroll to the submenu item that you want, and then press .

Use or to scroll to the setting, and then press .

Use or to change the setting. Some settings change rapidly if or is held down.

Press to save the setting. An asterisk (*) appears next to the selection on the display, indicating that it is now the default.

Press Menu to exit the menu.

NOTE: Printer-driver settings override control-panel settings. Software program settings override both printer-driver settings and control-panel settings. If you cannot gain access to a menu or item, it is either not an option for the printer or you have not turned on the associated higher-level option. See your administrator if a function has been locked (Access denied menus locked appears on the printer control-panel display).

Tray-behavior options

Four user-defined options are available for tray behavior:

● USE REQUESTED TRAY. Selecting EXCLUSIVELY ensures that the printer does not automatically select another tray when you indicate that a specific tray should be used. Selecting

FIRST allows the printer to pull from a second tray if the specified tray is empty. EXCLUSIVELY is the default setting.

● MANUALLY FEED PROMPT. If you select ALWAYS (the default value), the system always shows a prompt before pulling from the multipurpose tray. If you select UNLESS LOADED, the system displays the prompt only if the multipurpose tray is empty.

● PS DEFER MEDIA. This setting affects how non-HP PostScript drivers behave with the printer.

You do not need to change this setting if you use the drivers that HP supplies. If set to

ENABLED, non-HP PostScript drivers use the same HP tray selection method as the HP drivers.

36 Chapter 2 Control panel ENWW

If set to DISABLED, some non-HP PostScript drivers use the PostScript tray selection method instead of the HP method.

● SIZE/TYPE PROMPT. Use this item to control whether the tray configuration message and its corresponding prompts are shown whenever a tray is opened and closed. These prompts instruct you to change the type or size if the tray is configured for a different type or size than is loaded in the tray.

To set Use Requested Tray

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight TRAY BEHAVIOR, and then press .

Press to select USE REQUESTED TRAY.

Press or to select EXCLUSIVELY or FIRST, and then press .

Press Menu to exit the menu.

To set Manually Feed Prompt

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight TRAY BEHAVIOR, and then press .

Press to highlight MANUALLY FEED PROMPT, and then press .

Press or to select ALWAYS or UNLESS LOADED, and then press .

Press Menu to exit the menu.

To set the printer default for PS Defer Media

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight TRAY BEHAVIOR, and then press .

Press to select PS DEFER MEDIA.

Press or to select ENABLED or DISABLED, and then press .

Press Menu to exit the menu.

To set size/type prompt

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

ENWW Changing printer-control-panel configuration settings 37

Press to highlight SYSTEM SETUP, and then press .

Press to highlight TRAY BEHAVIOR, and then press .

Press to select SIZE/TYPE PROMPT.

Press or to select DISPLAY or DO NOT DISPLAY, and then press .

Press Menu to exit the menu.

Sleep Delay

The adjustable Sleep Delay feature reduces power consumption when the printer has been inactive for an extended period. Use this menu item to set the length of time before the printer goes into Sleep mode.

The default setting is 1 MINUTES.

NOTE: The printer control-panel display dims when the printer is in Sleep mode. Sleep mode does not affect printer warm-up time unless the printer was in Sleep mode for more than 8 hours.

To set the Sleep Delay

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight SLEEP DELAY, and then press .

Press or to select the appropriate time period, and then press .

Press Menu to exit the menu.

To turn the Sleep mode on or off

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight RESETS, and then press .

Press to highlight SLEEP MODE, and then press .

Press or to select ON or OFF, and then press .

Press Menu to exit the menu.

Personality

This printer features automatic personality (printer-language) switching.

● AUTO: Configures the printer to automatically detect the type of print job and configure its personality to accommodate that job.

● PCL: Configures the printer to use Printer Control Language.

● PDF: Configures the printer to use portable document format.

● PS: Configures the printer to use PostScript emulation.

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To set the personality

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight PERSONALITY, and then press .

Press or to select the appropriate personality, and then press .

Press Menu to exit the menu.

Clearable warnings

Use this feature to determine the display time of control-panel clearable warnings by selecting ON or

JOB. The default value is JOB.

● ON: Clearable warnings appear until you press .

● JOB: Clearable warnings appear until the end of the job for which they were generated.

To set the clearable warnings

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight CLEARABLE WARNINGS, and then press .

Press or to select the appropriate setting, and then press .

Press Menu to exit the menu.

Auto continue

You can determine printer behavior when the system generates an auto-continuable error. ON is the default setting.

● Select ON if you want an error message to appear for 10 seconds before the printer automatically continues to print.

● Select OFF to pause printing any time an error message appears and until you press .

To set auto continue

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight AUTO CONTINUE, and then press .

Press or to select the appropriate setting, and then press .

Press Menu to exit the menu.

ENWW Changing printer-control-panel configuration settings 39

Cartridge low

The printer has two options for reporting that print-cartridge life is low: CONTINUE is the default value.

● Select CONTINUE to allow the printer to continue printing while a warning appears and until the print cartridge is replaced.

● Select STOP if you want the printer to pause printing until you replace the used print cartridge or press , which allows the printer to print while the warning appears.

To set supplies-low reporting

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight CARTRIDGE LOW, and then press .

Press or to select the appropriate setting, and then press .

Press Menu to exit the menu.

Cartridge-out response

The printer has two options for this menu item.

● Select CONTINUE to allow the printer to continue printing. A REPLACE CARTRIDGE warning message appears until the print cartridge is replaced. Printing in this mode can continue only for a specific number of pages. After that, the printer stops printing until you replace the empty print cartridge. This is the default setting.

● Select STOP if you want the printer to stop printing until the empty print cartridge is replaced.

To set the cartridge-out response

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight CARTRIDGE OUT, and then press .

Press or to select the appropriate setting, and then press .

Press Menu to exit the menu.

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Jam recovery

Use this option to configure the printer response to jams, including how the printer handles the pages involved. AUTO is the default value.

● AUTO: The printer automatically turns jam recovery on when sufficient memory is available.

● ON: The printer reprints any page that is involved in a jam. Additional memory is allocated to store the last few pages that were printed, and this might cause overall printer performance to suffer.

● OFF: The printer does not reprint any page that was involved in a jam. Because no memory is used to store the most recent pages, overall printer performance might be optimized.

To set the jam-recovery response

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight JAM RECOVERY, and then press .

Press or to select the appropriate setting, and then press .

Press Menu to exit the menu.

RAM disk

This option determines how the RAM disk feature is configured. This option is available only if the printer has at least 8 MB of free memory. The default is AUTO.

● AUTO: The printer determines the optimal RAM disk size based on the amount of available memory.

● OFF: The RAM disk is disabled, but a minimal RAM disk is still active (sufficient to scan one page).

To set the RAM disk

Press Menu to open the menus.

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight RAM DISK, and then press .

Press or to select the appropriate setting, and then press .

Press Menu to exit the menu.

Language

If LANGUAGE appears in English on the control panel, use the following procedure. Otherwise, turn the printer off and then on again. When XXX MB appears, press and hold . When all three control panel lights are lit, release and use the following procedure to set the language.

ENWW Changing printer-control-panel configuration settings 41

Selecting the language during initial installation

Turn on the printer.

When LANGUAGE appears on the control-panel display in the default language, press to highlight the preferred language, and then press .

Changing the language after the initial configuration

After the initial installation, you can change the control-panel display language from the control panel.

Press Menu .

Use to highlight CONFIGURE DEVICE, and then press

Use to highlight SYSTEM SETUP, and then press

Use to highlight LANGUAGE, and then press

Use or to highlight the appropriate language, and then press .

Press Menu to exit the menu.

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3 Input/output (I/O) configuration

This chapter describes how to configure certain parameters on the printer:

●

Parallel configuration

●

USB configuration

ENWW 43

Parallel configuration

A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable (IEEE-1284 compliant) with a connector plugged into the printer parallel port. The cable can be a maximum of 10 meters (30 feet) long.

When used to describe a parallel interface, the term bidirectional indicates that the printer is able to both receive data from the computer and send data to the computer through the parallel port. While the parallel interface provides backwards compatibility, a USB connection is recommended to optimize performance.

Parallel port

Parallel connector

44 Chapter 3 Input/output (I/O) configuration ENWW

USB configuration

The printer supports a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 5 meters (15 feet) long.

Connecting the USB cable

Plug the USB cable into the printer. Plug the other end of the USB cable into the computer.

USB port

USB connector

ENWW USB configuration 45

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4 Printing tasks

This chapter describes how to perform basic printing tasks:

●

Controlling print jobs

●

Using print media

●

Configuring output bins

●

Configuring trays

●

Printing on special media

●

Printing and paper storage environment

●

Printing on both sides (duplexing)

●

Using features in the Windows printer driver

●

Using features in the Macintosh printer driver

●

Managing special printing situations

●

Managing stored jobs

●

Managing memory

ENWW 47

Controlling print jobs

In Windows, three settings affect how the printer driver pulls media when you send a print job. The

Source, Type, and Size settings appear in the Page Setup, Print, or Print Properties dialog boxes in most software programs. If you do not change these settings, the printer automatically uses the default printer settings to select a tray.

CAUTION: Make printer setup changes through the software program or the printer driver whenever possible, because changes that you make at the control panel become default settings for subsequent print jobs. Settings selected in the software or the printer driver override control-panel settings.

Source

Print by Source to specify a tray from which the printer will pull media. The printer tries to print from this tray, no matter what type or size is loaded in it. If you select a tray that is configured for a type or size that does not match your print job, the job does not proceed until you load the tray with the correct type or size. If you load the tray correctly, the printer begins printing. If you press , you can select another tray.

NOTE: If you have difficulties printing by Source, see

Priority for print settings on page 48 .

Type and Size

Print by Type or Size when you want to pull media from the first tray that is loaded with the type or size that you select. Selecting media by type rather than source is similar to locking out trays and helps protect special media from accidental use. For example, if a tray is configured for letterhead, and you specify that the driver print on plain paper, the printer will not pull media from that tray, but will pull paper from a tray that has plain paper loaded and is configured for plain paper.

NOTE: Selecting the Any setting negates the tray lock-out function.

Selecting media by type and size results in significantly better print quality for heavy paper, glossy paper, and overhead transparencies. Using the wrong setting can result in unsatisfactory print quality. Always print by Type for special print media, such as labels or transparencies. Always print by Size for envelopes.

● If you want to print by Type or Size and the trays have not been configured for a certain type or size, load the media into tray 1. Then, in the printer driver, select the Type or Size in the Page

Setup, Print, or Print Properties dialog box.

● If you often print on a certain type or size of media, you can configure a tray for that type or size.

Then, when you select that type or size as you print a job, the printer pulls from the tray configured for that type or size.

● When you close tray 2, a message might appear prompting you to select a Type or Size for the tray. If the tray is already configured correctly, press to return to the Ready state.

NOTE: If all of the tray type settings are set to ANY, and if you do not select a specific tray (source) in the printer driver, the printer pulls media from the lowest tray. For example, tray 2 is loaded, the printer pulls media from that tray first. However, if the tray 1 size and type settings are set to ANY and if media is loaded in the tray, then the printer prints from tray 1 first. If tray 1 is closed, the printer prints from tray 2.

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:

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NOTE: The names of commands and dialog boxes might vary depending on your software program.

● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.

● Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.

● Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software.

● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

● Printer control panel settings: Settings changed at the printer control panel have a lower priority than changes made anywhere else.

Gaining access to printer driver settings

Operating System Temporarily change settings for print jobs

Permanently change default settings 1

Windows 98, 2000, Me, and XP

From the File menu, click Print. Select the printer, and then click Properties. (The steps can vary; this procedure is most common.)

Click Start, point to Settings, and then click

Printers or Printers and Faxes. Right-click the printer icon and select Printing Preferences.

Macintosh OS X On the File menu, click Print. Change settings on the various pop-up menus.

On the File menu, click Print. Change settings on the various pop-up menus, and then, on the main pop-up menu, click Save Custom Settings to save them as the Custom option. To use the new settings, you must select the Custom option every time you open a program and print.

Because access to default printer settings can be restricted, the settings might be unavailable.

ENWW Controlling print jobs 49

Using print media

Before purchasing any paper or specialized forms in quantity, verify that your paper supplier has obtained and understands the print-media requirements that are specified in the HP LaserJet Printer

Family Print Media Specification Guide.

See to order the HP LaserJet Printer Family Print Media Specification Guide. To download a copy of the guide, go to www.hp.com/support/lj5200l . Select Manuals.

It is possible that paper could meet all of the guidelines in this chapter or the HP LaserJet Printer Family

Print Media Specification Guide and still not print satisfactorily. This can result from abnormal characteristics of the printing environment or other variables over which HP has no control (for example, extremes in temperature and humidity).

Hewlett-Packard Company recommends testing any paper before buying it in large quantities.

CAUTION: Using paper that does not conform to the specifications listed here or in the print media guide can cause problems that require service. This service is not covered by the Hewlett-Packard warranty or service agreements.

Paper to avoid

The printer can handle many types of paper. Using paper that does not meet specifications will cause lower print quality and increase the chance of jams.

● Do not use paper that is too rough.

● Do not use paper, other than standard 3-hole punched paper, that contains cutouts or perforations.

● Do not use multipart forms.

● Do not use paper that has already been printed on, or that has been fed through a photocopier.

● Do not use paper that contains a watermark if you are printing solid patterns.

Paper that can damage the printer

In rare circumstances, paper can damage the printer. The following paper must be avoided to prevent possible damage to the printer:

● Do not use paper with staples attached, or paper from which staples were removed. Staples can damage the printer and could void the warranty.

● Do not use transparencies that are designed for Inkjet printers or other low temperature printers, or for monochrome printing. Use only transparencies that are specified for use with HP LaserJet printers.

● Do not use photo paper that is intended for Inkjet printers.

● Do not use paper that is embossed or coated, or any media that produces hazardous emissions, or that melts, misaligns, or discolors when exposed to 190°C (374°F) for 0.1 second. Also, do not use letterhead paper that is made with dyes or inks that cannot withstand that temperature.

To order HP LaserJet printing supplies, see Order parts, accessories, and supplies on page 144 .

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Configuring output bins

The printer has two output bins into which it places finished print jobs:

● Top (face-down) output bin: This it the default output bin at the top of the printer. Print jobs exit the printer face-down into this bin.

● Rear (face-up) output bin: Print jobs exit the printer face-up into this bin at the rear of the printer.

Printing to the top output bin

Make sure that the rear output bin is closed. If the rear output bin is open, the printer will deliver the print job to that bin.

If you are printing on long media, open the top output bin support.

From your computer, send the print job to the printer.

ENWW Configuring output bins 51

Printing to the rear output bin

NOTE: When tray 1 and the rear output bin are used together, they provide a straight-through paper path for your print job. Using a straight-through paper path can reduce curling.

Open the rear output bin.

If you are printing on long media, pull out the bin extension.

Open the extension tray support.

From your computer, send the print job to the printer.

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Configuring trays

Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Load only paper in tray 2.

Loading tray 1 (multipurpose tray)

Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10 envelopes. See the following sections for information about printing on special media:

●

Preprinted material— Printing on letterhead, prepunched, or preprinted paper (single-sided) on page 58

● Envelopes—

Printing on envelopes on page 59

● Labels—

Printing on labels on page 61

To load tray 1

Open tray 1 by pulling the front cover down.

Slide out the plastic tray extender. If the media that is being loaded is longer than 229 mm (9 in), also flip open the additional tray extender.

ENWW Configuring trays 53

Slide the media-width guides slightly wider than the media.

Place media into the tray (short-edge in, print-side up). The media should be centered between the media-width guides and under the tabs on the media-width guides.

Slide the media-width guides inward until they lightly touch the media stack on both sides without bending it. Make sure that the media fits under the tabs on the media-width guides.

NOTE: Do not add media to tray 1 while the printer is printing. This could cause a jam. Do not close the front door when the printer is printing.

Customizing tray 1 operation

The printer can be set to print from tray 1 if it is loaded, or to print only from tray 1 if the type of media that is loaded is specifically requested. See

Paper Handling menu on page 23 .

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Setting Explanation

TRAY 1 TYPE=ANY

TRAY 1 SIZE=ANY

TRAY 1 TYPE= or TRAY 1 SIZE= a type other than ANY

The printer usually pulls media from tray 1 first unless it is empty or closed. If you do not keep media in tray 1 all the time, or if you use tray 1 only to manually feed media, keep the default setting of TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY on the Paper Handling menu.

The printer treats tray 1 like the other trays. Instead of looking for media in tray 1 first, the printer pulls media from the tray that matches type and size settings that are selected in the software.

In the printer driver, you can select media from any tray (including tray 1) by type, size, or source. To print by type and size of paper, see

Controlling print jobs on page 48 .

You can also determine whether the printer shows a prompt to ask if it can pull media from tray 1 if it cannot find the type and size that you requested in another tray. You can set the printer to always prompt you before pulling from tray 1 or only prompt you if tray 1 is empty. Set the USE REQUESTED TRAY setting on the System Setup submenu of the Configure Device menu.

Loading tray 2 (250-sheet tray)

Tray 2 supports only paper. For supported paper sizes, see

Paper specifications on page 160 .

To load tray 2

Pull the tray out of the printer and remove any paper.

ENWW

● If you are printing on longer media, slide the lock lever on the tray into the unlocked position, and then extend the rear section of the tray to fit the media that you are loading.

11x17

Legal

8.5x13

Re le se

Configuring trays 55

On the rear paper-length guide, press the tab and slide it so that the pointer matches the paper size that you are loading. Make sure that the guide clicks into place.

Lock

Adjust the side media-width guides outward so that the pointer matches the paper size that you are loading.

Lock

Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper below the height tabs on the paper-length guide in the rear of the tray.

Lock

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Set the paper-size dial (callout 1) and paper-size switch (callout 2) to the size of the paper that you loaded.

Lock

Custom

Slide the tray into the printer.

ENWW Configuring trays 57

Printing on special media

Special media includes letterhead, prepunched (including 3-hole punched), envelopes, labels, transparencies, full-bleed images, rotated paper, index cards, postcards, custom-size, and heavy paper.

Printing on letterhead, prepunched, or preprinted paper (single-sided)

When printing letterhead, prepunched, or preprinted paper, it is important to orient the paper correctly.

Follow the guidelines in this section for printing on one side only. For duplexing guidelines, see

Printing on both sides (duplexing) on page 69 .

NOTE: It might be necessary to print prepunched paper in a rotated orientation (see

Printing on rotated media on page 62 ). Printing in portrait or landscape mode is usually selected from the software

program or printer driver. If the option is not available, change the ORIENTATION setting on the printer control panel.

Tray 1 orientation

● Letter, A4, A5, Executive, 8K, 16K, and custom sizes: Load media with the side to be printed on facing up, and the top, short edge toward the right (landscape).

● A3, B4, B5, 11 x 17, Legal, 8.5 x 13, and custom sizes: Load media with the side to be printed on facing up, and the top, short edge toward the printer (portrait).

Tray 2 orientation

Load media with the side to be printed on facing down, and the top, short edge toward you.

Lock

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Guidelines for printing on letterhead or preprinted forms

● Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography.

● Do not use raised or embossed letterhead.

● The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200°C or 392°F for

0.1 second).

Printing on envelopes

You can print envelopes from tray 1. Tray 1 holds up to 10 envelopes and supports standard or custom sizes.

For printing on any size of envelope, make sure to set the margins in your program at least 15.0 mm

(0.6 in) from the edge of the envelope.

To minimize curl and wrinkling, always print envelopes to the rear output bin.

The printer might print at a slower speed when printing envelopes. In addition, printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity. For envelope specifications, see

Paper specifications on page 160 .

WARNING!

Never use envelopes that contain coated linings, exposed self-stick adhesives, or other synthetic materials. These items can emit noxious fumes.

CAUTION: Envelopes that have clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials can severely damage the printer. To avoid jams and possible printer damage, never try to print on both sides of an envelope. Before you load envelopes, make sure that they are flat and not damaged or stuck together. Do not use envelopes that contain pressure-sensitive adhesive.

To load envelopes in tray 1

Many types of envelopes can be printed from tray 1. Up to 10 can be stacked in the tray.

Open tray 1 and pull out the tray extension. If the envelopes are longer than 229 mm (9 in), flip open the smaller tray extension.

ENWW Printing on special media 59

Open the rear output bin and pull out the tray extension. (This can reduce envelope curl and wrinkling.)

Slide the width guides on tray 1 outward to a position that is slightly wider than the envelopes.

Load as many as 10 envelopes in the center of tray 1 with the side to be printed on facing up, and the postage end pointed away from the printer. Slide the envelopes into the printer as far as they will go without forcing them.

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Adjust the guides to touch the envelope stack without bending the envelopes. Make sure that the envelopes fit under the tabs on the guides.

Printing on labels

Use only labels that are recommended for laser printers. For label specifications, see

Labels on page 161 .

Guidelines for printing on labels

● Print labels from tray 1. Load them with the side to be printed on facing up and the top edge to the right.

● Use the rear output bin for labels.

● Remove label sheets from the output bin as they are printed to prevent them from sticking together.

● Do not use labels that are separating from the backing sheet or are wrinkled or damaged in any way.

● Do not use label sheets that have the backing sheet exposed, and do not reuse partially used label sheets.

● Do not feed a sheet of labels through the printer more than once. The adhesive backing is designed for one pass through the printer.

● Do not print on both sides of labels.

CAUTION: Failure to follow these guidelines can damage the printer.

If a sheet of labels becomes jammed in the printer, see

Clearing jams on page 119 .

Printing on transparencies

Use only transparencies that are recommended for use in laser printers. For transparency specifications, see

Transparencies on page 162

Guidelines for printing on transparencies

● Print transparencies from tray 1. Load them with the side to be printed on facing up and the top edge to the right.

● Use the top output bin to reduce curling (this is for transparencies only; for other media use the rear output bin to reduce curling).

ENWW Printing on special media 61

● Remove transparencies from the top output bin as they are printed to prevent them from sticking together.

● Place transparencies on a flat surface after removing them from the printer.

● In the print driver or software program, set the tray 1 type to Transparency.

Printing on rotated media

The printer can print on letter, A4, A5, Executive, and B5 (JIS) print media in a rotated orientation (shortedge first) from tray 1. The printer can print on letter and A4 media in a rotated orientation from tray 2.

Printing on rotated media is slower. Some types of media feed better when rotated, such as prepunched paper (especially when it is printed on both sides) or labels that do not stack flat.

Printing from tray 1

On the PAPER HANDLING menu on the printer control panel, select TRAY 1

MODE=CASSETTE.

On the PAPER HANDLING menu, select the appropriate tray 1 size.

Load media with the side to be printed on facing up, and the top, short edge toward the printer.

In the printer driver or software program, select the paper size as you normally would and select tray 1 as the media source.

Printing from tray 2

Set the paper-size dial (callout 1) and paper-size switch (callout 2) to the size of the paper that you are loading.

Lock

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Load paper with the side-to-be printed on facing down, and the top, short-edge toward the front of the tray.

In the printer driver or software program, select the size and source of the rotated paper.

Printing full-bleed images

Full-bleed images extend from edge to edge of the page. To achieve this effect, use larger paper, then trim its edges to the desired size.

CAUTION: Never print directly to the edge of paper. This causes toner to accumulate inside the printer, which may affect print quality and damage the printer. Print on paper up to 312 x 470 mm

(12.28 x 18.5 in), leaving margins on all four sides of at least 2 mm (0.08 in).

NOTE: When printing paper wider than 297 mm (11.7 in), always use the rear output bin.

Printing on custom-size media

Custom-size paper can be printed from any of the trays. For media specifications, see

Paper specifications on page 160

NOTE: Very small or very large custom-size paper should be printed from tray 1 to the rear output bin.

The printer control panel can be set for one custom size at a time. Do not load more than one size of custom paper into the printer.

When you print large numbers of small or narrow media and standard paper, for best printing performance print paper first, then the small or narrow media.

Guidelines for printing custom-size paper

● Do not attempt to print on paper smaller than 76 mm (3 in) wide or 127 mm (5 in) long.

● Set page margins at least 4.23 mm (0.17 in) away from the edges.

Setting custom paper sizes

When custom paper is loaded, size settings need to be selected from the software program (the preferred method), the printer driver, and the printer control panel.

NOTE: All settings in the printer driver and software program (except configuring custom paper sizes) override control panel settings. (Software program settings override printer driver settings.)

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If the settings are not available from the software, set the custom paper size from the control panel:

On the PRINTING menu, set DEFAULT PAPER SIZE=CUSTOM.

On the CUSTOM menu, select inches or millimeters as the unit of measurement.

On the unit of measurement menu, set the X dimension (the long edge of the paper). The X dimension can be 76 to 312 mm (3 to 12.28 in) for tray 1 or 148 to 297 mm (8.2 to 11.7 in) for tray 2.

Set the Y dimension (the short edge of the paper). The Y dimension can be 127 to 470 mm (5 to

18.5 in) for tray 1 or 210 to 432 mm (5.8 to 17 in) for tray 2.

If custom media is loaded into tray 1 and TRAY 1 MODE=CASSETTE, then set TRAY 1

SIZE=CUSTOM in the PAPER HANDLING menu on the printer control panel.

In the software, select Custom as the paper size.

Loading custom-size media in tray 2

Pull the tray out of the printer and remove any media.

● If you are printing on longer media from tray 2, slide the lock lever on the tray into the unlocked position, and then extend the rear section of the tray to fit the media that you are loading.

11x17

Legal

8.5x13

Re a se

Place the media in the tray and make sure that it is flat at all four corners. Keep the stack below the height tabs on the paper-length guide in the rear of the tray.

Lock

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On the rear paper-length guide, press the tab and slide it up against the edge of the stack.

Lock

Slide the side media-width guides up against the edge of the stack.

Lo c k

Set the paper-size dial (callout 1) and paper-size switch (callout 2) to Custom.

Lock

Custom

Slide the tray into the printer.

Printing on special media 65

Printing on vellum

Vellum is special lightweight paper similar to parchment. Print vellum from tray 1 only, and open the rear output bin. Do not print on both sides of vellum.

Load vellum with the side to be printed on facing up and the top, short edge to the right.

Open the rear output bin.

At the control panel, on the PAPER HANDLING menu, set TRAY 1 MODE=CASSETTE.

From the printer driver, set the type of paper for tray 1 to vellum, and select the media by type. For more information, see

Type and Size on page 48 .

Printing on glossy paper

● In either the software program or the driver, select Glossy as the media type, or print from a tray that is configured for glossy paper.

◦ Select Glossy for media weights up to 120 g/m 2 (32-lb bond). Select Heavy Glossy for media weights up to 163 g/m 2

220 g/m 2 (58-lb bond).

(43-lb bond). Select Extra Heavy Glossy for media weights up to

● Because this affects all print jobs, it is important to return the printer to its original settings once the job has printed.

Colored paper

● Colored paper should be of the same high quality as white xerographic paper.

● Pigments used must be able to withstand the printer’s fusing temperature of 190°C (374°F) for 0.1

second without deterioration.

● Do not use paper that has a colored coating that was added after the paper was produced.

Heavy paper

● Any tray will print most heavy media that does not exceed 120 g/m 2 (32-lb bond).

● Use cardstock (135 to 220 g/m 2 (36- to 58-lb bond)) only in tray 1.

● In either the software program or the printer driver, select Heavy (106 to 163 g/m 2 (28- to 43-lb bond)) or Cardstock (135 to 220 g/m 2 (36- to 58-lb bond)) as the media type, or print from a tray

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that is configured for heavy paper. Because this setting affects all print jobs, it is important to return the printer to its original settings after the job has printed.

CAUTION: In general, do not use paper that is heavier than the media specification recommended for this printer. Doing so can cause misfeeds, jams, reduced print quality, and excessive mechanical wear.

However, some heavier media, such as HP Cover Stock, can be used safely.

HP LaserJet Tough paper

● Use only HP LaserJet Tough paper with this printer. HP products are designed to work together for optimum printing results.

● Handle HP LaserJet Tough paper by the edges. Oils from your fingers can cause print-quality problems.

● In either the software program or the printer driver, select Tough Paper as the media type, or print from a tray that is configured for HP LaserJet Tough paper.

CAUTION: Transparent media that is not designed for LaserJet printing will melt in the printer, causing damage to the printer.

Recycled paper

This printer supports the use of recycled paper. Recycled paper must meet the same specifications as standard paper. See the HP LaserJet Printer Family Print Media Specification Guide. Hewlett-Packard recommends that recycled paper contain no more than 5% ground wood.

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Printing and paper storage environment

Ideally, the printing and paper storage environment should be at or near room temperature, and not too dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly.

Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This can cause jams.

As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation.

Care should be taken not to purchase more paper than can be easily used in a short time (about 3 months). Paper stored for long periods might experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper.

Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier.

The paper storage environment should be properly maintained to ensure optimum printer performance.

The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines should be helpful when evaluating the paper's storage environment:

● Paper should be stored at or near room temperature.

● The air should not be too dry or too humid (due to the hygroscopic properties of paper).

● The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof wrapping.

If the printer environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes.

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Printing on both sides (duplexing)

You can print on both sides of a sheet of paper (called duplexing or two-sided printing) manually.

The printer prints the first side of each page, waits for you to reinsert the paper into the printer, and then prints the second side of each page. Other documents cannot be printed while the printer waits for you to insert the paper for the second side to be printed.

CAUTION: Do not print on both sides of labels, transparencies, or vellum. Damage to the printer and jams might result.

Paper orientation for printing on both sides

For manual duplexing, print on the second side of the sheet of paper first. The paper needs to be oriented as shown in the following illustration.

● For tray 1, load the first side facing down with the bottom, short edge toward the printer.

● For all other trays, load the first side facing up with the top, short edge toward the printer.

Tray 1

All other trays

Layout options for printing on both sides

The following illustration shows the four print-orientation options. These options are available when

Print on Both Sides is selected on the Finishing tab in the printer driver.

ENWW Printing on both sides (duplexing) 69

1 2 3

1. Long-edge landscape

2. Short-edge landscape

This layout is often used in accounting, data processing, and spreadsheet programs.

Every other printed image is oriented upside-down. Facing pages are read continuously from top to bottom.

Each printed image is oriented right-side-up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page.

3. Long-edge portrait This is the default printer setting, and the most common layout used, with every printed image oriented right-side-up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page.

4. Short-edge portrait* This layout is often used with clipboards. Every other printed image is oriented upside-down. Facing pages are read continuously from top to bottom.

When using Windows drivers, select Flip Pages Up to get the designated binding options.

To print on both sides

Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways:

● For tray 1, load the letterhead paper with the front side down, bottom-edge first.

● For tray 2, load the letterhead paper with first side up, top edge toward the back of the tray.

Open the printer driver (see Gaining access to printer driver settings on page 49 ).

On the Finishing tab, select Print on Both Sides.

Click OK.

Send the print job to the printer.

Go to the printer. Remove any blank paper that is in tray 1. Insert the printed stack with the blank side up, with the top-edge feeding into the printer first. You must print the second side from tray 1.

If prompted by a message at the control panel-display, press .

NOTE: If the number of total sheets exceeds the tray 1 capacity for duplex jobs, you must repeat steps

6 and 7 each time that paper is inserted, until the duplexing job is complete.

CAUTION: Hewlett-Packard recommends manually reusing sheets only through tray 1. Do not reuse sheets through tray 2, as this can cause jams and print-quality problems.

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Using features in the Windows printer driver

When you print from a software program, many of the product features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printerdriver Help. The following features are described in this section:

●

Creating and using quick sets

●

Using watermarks

●

Resizing documents

●

Setting a custom paper size from the printer driver

●

Using different paper and printing covers

●

Printing a blank first page

●

Printing multiple pages on one sheet of paper

NOTE: Settings in the printer driver and software program generally override control-panel settings.

Software-program settings generally override printer-driver settings.

Creating and using quick sets

Use quick sets to save the current driver settings for reuse. Quick sets are available on most printerdriver tabs. You can save up to 25 Print Task Quick Sets.

To create a quick set

Open the printer driver (see

Gaining access to printer driver settings on page 49 ).

Select the print settings that you want to use.

In the Print Task Quick Sets box, type a name for the quick set.

Click Save.

To use quick sets

Open the printer driver (see

Gaining access to printer driver settings on page 49 ).

Select the quick set that you want to use from the Print Task Quick Sets drop-down list.

Click OK.

NOTE: To use printer-driver default settings, select Default Print Settings from the Print Task Quick

Sets drop-down list.

Using watermarks

A watermark is a notice, such as "Confidential," that is printed in the background of each page of a document.

Open the printer driver (see

Gaining access to printer driver settings on page 49 ).

From the Effects tab, click the Watermarks drop-down list.

Click the watermark that you want to use. To create a new watermark, click Edit.

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If you want the watermark to appear only on the first page of the document, click First Page

Only.

Click OK.

To remove the watermark, click (none) in the Watermarks drop-down list.

Resizing documents

Use the document resizing options to scale a document to a percentage of its normal size. You can also choose to print a document on a different size paper, with or without scaling.

To reduce or enlarge a document

Open the printer driver (see Gaining access to printer driver settings on page 49 ).

On the Effects tab, next to % of Normal Size, type the percentage by which you want to reduce or enlarge your document.

You can also use the scroll bar to adjust the percentage.

Click OK.

To print a document onto a different paper size

Open the printer driver (see Gaining access to printer driver settings on page 49 ).

On the Effects tab, click Print Document On.

Select the paper size to print on.

To print the document without scaling it to fit, make sure that the Scale to Fit option is not selected.

Click OK.

Setting a custom paper size from the printer driver

Open the printer driver (see Gaining access to printer driver settings on page 49 ).

On the Paper or Paper/Quality tab, click Custom.

On the Custom Paper Size window, type the name of the custom paper size.

Type the paper-size length and width. If you type a size that is too small or too large, the driver adjusts the size to the minimum or maximum size that is allowed.

If necessary, click the button to change the unit of measure between millimeters and inches.

Click Save.

Click Close. The name that you saved appears in the paper-size list for future use.

Using different paper and printing covers

Follow these instructions for printing a first page that is different from other pages in the print job.

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Open the printer driver (see

Gaining access to printer driver settings on page 49 ).

On the Paper or Paper/Quality tab, select the appropriate paper for the first page of the print job.

Click Use Different Paper/Covers.

In the list box, click the pages or covers that you want to print on different paper.

To print front or back covers, you must also select Add Blank or Preprinted Cover.

Select the appropriate paper type or source for the other pages of the print job.

NOTE: The paper size must be the same for all pages of the print job.

Printing a blank first page

Open the printer driver (see

Gaining access to printer driver settings on page 49 ).

On the Paper or Paper/Quality tab, click Use Different Paper/Covers.

In the list box, click Front Cover.

Click Add Blank or Preprinted Cover.

Printing multiple pages on one sheet of paper

You can print more than one page on a single sheet of paper.

ENWW

Open the printer driver (see

Gaining access to printer driver settings on page 49 ).

Click the Finishing tab.

In the section for Document Options, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16).

If the number of pages is greater than 1, select the correct options for Print Page Borders and

Page Order.

Click OK. The product is now set to print the number of pages per sheet that you have selected.

Using features in the Windows printer driver 73

Using features in the Macintosh printer driver

When you print from a software program, many of the printer features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printerdriver Help. The following features are described in this section:

●

Creating and using presets

●

Printing a cover page

●

Printing multiple pages on one sheet of paper

●

Printing on both sides of the paper

NOTE: Settings in the printer driver and software program generally override control-panel settings.

Software-program settings generally override printer-driver settings.

Creating and using presets

Use presets to save the current printer driver settings for reuse.

To create a preset

Open the printer driver (see Gaining access to printer driver settings on page 49 ).

Select the print settings.

In the Presets box, click Save As..., and type a name for the preset.

Click OK.

To use presets

Open the printer driver (see Gaining access to printer driver settings on page 49 ).

In the Presets menu, select the preset that you want to use.

NOTE: To use printer-driver default settings, select the Standard preset.

Printing a cover page

You can print a separate cover page for your document that includes a message (such as “Confidential”).

Open the printer driver (see Gaining access to printer driver settings on page 49 ).

On the Cover Page or Paper/Quality pop-up menu, select whether to print the cover page Before

Document or After Document.

In the Cover Page Type pop-up menu, select the message that you want to print on the cover page.

NOTE: To print a blank cover page, select Standard as the Cover Page Type.

Printing multiple pages on one sheet of paper

You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages.

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Open the printer driver (see

Gaining access to printer driver settings on page 49 ).

Click the Layout pop-up menu.

Next to Pages per Sheet, select the number of pages that you want to print on each sheet (1, 2,

4, 6, 9, or 16).

Next to Layout Direction, select the order and placement of the pages on the sheet.

Next to Borders, select the type of border to print around each page on the sheet.

Printing on both sides of the paper

CAUTION: To avoid jams, do not load paper that is heavier than 105 g/m 2 (28-lb bond).

Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways:

● For tray 1, load the letterhead paper face-up with the bottom edge feeding into the printer first.

● For all other trays, load the letterhead paper face-down with the top edge at the back of the tray.

Open the printer driver (see

Gaining access to printer driver settings on page 49 ).

On the Finishing pop-up menu, select the Manual Duplex option.

NOTE: If the Manual Duplex option is not enabled, select Manually Print on 2nd Side.

Click Print. Follow the instructions in the pop-up window that appears on the computer screen before replacing the output stack in tray 1 for printing the second half.

Go to the printer, and remove any blank paper that is in tray 1.

Insert the printed stack face-up with the bottom edge feeding into the printer first in tray 1. You

must print the second side from tray 1.

If prompted, press the appropriate control-panel button to continue.

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Managing special printing situations

Printing a different first page

Use the following procedure to print the first page of a document on a different media type than the remainder of the document. For example, you can print the first page of a document on letterhead paper and the remainder on plain paper.

From your software program or printer driver, specify a tray for the first page and another tray for the remaining pages.

Load the special media into the tray that you specified in step 1.

Load the media for the remaining pages of the document into another tray.

Print the document.

You can also print on different media by using the printer control panel or printer driver to set the types of media that are loaded in the trays and then selecting the first and remaining pages by media type.

Stopping a print request

You can stop a print request by using the printer control panel or using your software program.

NOTE: It can take some time for all printing to clear after you have canceled a print job.

To stop the current print job from the printer control panel

Press Stop on the printer control panel.

Press to highlight CANCEL CURRENT JOB, and then press to cancel the job.

If the print job is too far into the printing process, you might not have the option to cancel it.

To stop the current print job from the software program

A dialog box will appear briefly on the screen, giving you the option to cancel the print job.

If several requests have been sent to the printer through your software, they might be waiting in a print queue (for example, in Windows Print Manager). See the software documentation for specific instructions about canceling a print request from the computer.

If a print job is waiting in a print queue (computer memory) or print spooler (Windows 98, 2000, XP, or

Me), delete the print job there.

For Windows 98 or Windows Me, click Start, click Settings, and then click Printers. For Windows 2000 and Windows XP, click Start and then click Printers. Double-click the HP LaserJet 5200 printer icon to open the print spooler. Select the print job that you want to cancel, and then press Delete . If the print job is not cancelled, you might need to shut down and restart the computer.

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Managing stored jobs

NOTE: This feature is available only for printers that have installed hard drives. You must have 80 MB of memory installed to use this feature.

To store print jobs on the printer, use the Job Storage tab in the printer driver Properties dialog box.

After a job is stored, you can print it or delete it from the printer control panel.

To print a stored job

Press Menu .

Press to highlight RETRIEVE JOB, and then press .

A list of users appears. If no jobs are stored , then the message NO STORED JOBS appears.

Press to highlight your user name, and then press .

● If you have more than one stored job that is protected by a personal identification number

(PIN), the ALL PRIVATE JOBS menu item appears. If you want to print one of the PINprotected jobs, highlight ALL PRIVATE JOBS, and then press .

Press to highlight the correct print job, and then press .

Press to highlight PRINT, and then press .

● If the job is not PIN-protected, go to step 7.

If prompted, provide a PIN by pressing or to change the number. Press after you have specified each number of the four-digit PIN.

Press and to specify the number of copies, and then press to print the job.

To delete a stored job

Press Menu .

Press to highlight RETRIEVE JOB, and then press .

A list of users appears. If there are no stored jobs, then the message NO STORED JOBS appears.

Press to highlight your user name, and then press .

● If you have more than one stored job that is PIN-protected, the ALL PRIVATE JOBS menu item appears. If you want to delete one of the PIN-protected jobs, highlight ALL PRIVATE

JOBS, and then press .

Press to highlight the correct print job, and then press .

Press to highlight DELETE, and then press .

If the job is not PIN-protected, the printer deletes the job.

If prompted, provide a PIN by pressing or to change the number. Press after you have specified each number of the four-digit PIN.

The printer deletes the job after you set the fourth PIN digit and press .

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Managing memory

The printer supports up to 128 MB of memory. You can add additional memory by installing a dual inline memory module (DIMM) in the DIMM slot, which accepts 32, 48, 64, or 128 of RAM. For information about installing memory, see

Working with memory on page 171 .

The printer uses 100-pin 133 MHz DDR memory modules. Extended data output (EDO) DIMMs are not supported.

NOTE: If memory problems occur when you are printing complex graphics, you can make more memory available by removing downloaded fonts, style sheets, and macros from printer memory.

Reducing the complexity of a print job from within a program can help avoid memory problems.

NOTE: Be sure to update the printer configuration in the printer driver after adding memory. See

Enabling memory for Windows on page 179 .

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5 Managing the printer

This chapter describes how to manage the printer:

●

Using printer information pages

●

Using the HP Easy Printer Care software

●

Using the HP Printer Utility for Macintosh

ENWW 79

Using printer information pages

From the printer control panel, you can print pages that give details about the printer and its current configuration. The table below provides the procedures for printing the information pages.

Page description How to print the page

Menu map

Shows the control-panel menus and available settings.

Press Menu .

Press to highlight INFORMATION, and then press .

If PRINT MENU MAP is not highlighted, press and then press .

or until it is highlighted,

The content of the menu map varies, depending on the options currently installed in the printer.

For a complete list of control panel menus and possible values, see

Using the controlpanel menus on page 19 .

Press Menu .

Configuration page

Shows printer settings and installed accessories.

Press

to highlight INFORMATION, and then press .

to highlight PRINT CONFIGURATION, and then press .

NOTE: If the printer contains an HP Jetdirect print server or an optional hard disk drive, an additional configuration page prints that provides information about those devices.

Press Menu .

Supplies status page

Shows print-cartridge toner levels.

Press

to highlight INFORMATION, and then press .

to highlight PRINT SUPPLIES STATUS PAGE, and then press .

NOTE: If you are using non-HP supplies, the supplies status page might not show the remaining life for those supplies. For more information, see

HP policy on non-

HP print cartridges on page 86 .

Press Menu .

Usage page

Shows a page count for each size of paper printed, the number of one-sided

(simplexed) or two-sided (duplexed) pages, and the average percentage of coverage.

Press

PCL or PS font list

to highlight INFORMATION, and then press .

to highlight PRINT USAGE PAGE, and then press

Press Menu .

Shows which fonts are currently installed in the printer.

Press to highlight INFORMATION, and then press .

Press to highlight PRINT PCL FONT LIST or PRINT PS FONT LIST, and then press .

NOTE: The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM.

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Using the HP Easy Printer Care software

The HP Easy Printer Care software is a program that you can use for the following tasks:

● Check the printer status.

● Check supplies status.

● Set up alerts.

● Gain access to troubleshooting and maintenance tools.

You must perform a complete software installation to use the HP Easy Printer Care software.

NOTE: You do not have to have Internet access to open and use the HP Easy Printer Care software.

However, if you click a Web-based link, you must have Internet access to go to the site associated with the link.

Supported operating systems

The HP Easy Printer Care software is supported for Windows 2000 and Windows XP.

Supported browsers

To use the HP Easy Printer Care software, you must have one of the following browsers:

● Microsoft Internet Explorer 5.5 or later

● Netscape Navigator 7.0 or later

● Opera Software ASA Opera 6.05 or later

All pages can be printed from the browser.

To open the HP Easy Printer Care software

Use one of the following methods to open HP Easy Printer Care software:

● On the Start menu, select Programs, select HP, and then select HP Easy Printer Care

software.

● In the Windows system tray (in the lower-right corner of the desktop), double-click the HP Easy

Printer Care software icon.

● Double-click the desktop icon.

HP Easy Printer Care software sections

Section Options

Overview tab ● Devices list: Shows the printers that you can select.

Contains basic status information for the printer

● Device Status section: Shows printer status information. This section will indicate printer alert conditions, such as an empty print cartridge. It also shows device-identification information, control-panel messages, and print-cartridge levels. After you correct a problem with the printer, click the button to update the section.

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Section Options

● Supplies Status section: Shows detailed supplies status, such as the percentage of toner remaining in the print cartridge and the status of the media that is loaded in each tray.

Support tab

● Supplies Details link: Opens the supplies status page to view more detailed information about printer supplies, ordering information, and recycling information.

● Provides device information, including alerts for items needing attention.

Provides help information and links

● Provides links to troubleshooting information and tools.

● Provides links to the HP Web site for registration, support, and for ordering supplies.

Supplies Ordering window

●

NOTE: If you use a dial-up connection and did not connect to the Internet when you first opened the HP Easy Printer Care software, you must connect before you can visit these Web sites.

Ordering list: Shows the supplies that you can order for each printer. If you want to order a certain item, click the Order check box for that item in the supplies list.

Provides access to online or e-mail supplies ordering

● Shop Online for Supplies button: Opens the HP supplies Web site in a new browser window.

If you have checked the Order check box for any items, the information about those items can be transferred to the Web site.

● Print Shopping List button: Prints the information for the supplies that have the Order check box selected.

● Email Shopping List button: Creates a text list of items that have the Order check box selected. The list can be copied into an e-mail message that you send to your supplier.

● Alerts on or off: Activates or deactivates the alerts feature for a certain printer.

Alert Settings window

Allows you to configure the printer to automatically notify you of printer issues

● When alerts appear: Sets when you want alerts to appear—either when you are printing to that particular printer, or anytime there is a printer event.

● Alert event type: Sets whether you want alerts for only critical errors, or for any error, including continuable errors.

● Notification type: Sets what type of alert should appear (pop-up message or system tray alert, and e-mail message).

Device List tab ● Printer information, including printer name, make, and model

Shows information about each printer in the

Devices list

● An icon (if the View as drop-down box is set to Tiles, which is the default setting)

● Any current alerts for the printer

If you click a printer in the list, the HP Easy Printer Care software opens the Overview tab for that printer.

Find Other Printers window

Allows you to add more printers to your printer list

Clicking the Find Other Printers link in the Devices list opens the Find Other Printers window.

The Find Other Printers window provides a utility that detects other printers so that you can add them to the Devices list and then monitor those printers from your computer.

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Using the HP Printer Utility for Macintosh

Use the HP Printer Utility to configure and maintain a printer from a Mac OS X computer.

Opening the HP Printer Utility

To open the HP Printer Utility in Mac OS X V10.2

Open the Finder, and then click Applications.

Click Library, and then click Printers.

Click hp, and then click Utilities.

Double-click HP Printer Selector to open the HP Printer Selector.

Select the printer that you want to configure, and then click Utility.

To open the HP Printer Utility in Mac OS X V10.3 or V10.4

In the Dock, click the Printer Setup Utility icon.

NOTE: If the Printer Setup Utility icon does not appear in the Dock, open the Finder, click

Applications, click Utilities, and then double-click Printer Setup Utility.

Select the printer that you want to configure, and then click Utility.

HP Printer Utility features

The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list.

The following table describes the tasks that you can perform from these pages.

Item

Configuration Page

Supplies Status

HP Support

File Upload

Upload Fonts

Firmware Update

Economode & Toner Density

Resolution

Trays Configuration

E-mail Alerts

Description

Prints a configuration page.

Shows the printer supplies status and provides links for online supplies-ordering.

Provides access to technical assistance, online supplies ordering, online registration, and recycling and return information.

Transfers files from the computer to the printer.

Transfers font files from the computer to the printer.

Transfers updated firmware files from the computer to the printer.

Turns on the Economode setting to conserve toner, or adjusts toner density.

Changes the resolution settings, including the REt setting.

Changes the default printer tray settings.

Configures the printer to send e-mail notices for certain events.

ENWW Using the HP Printer Utility for Macintosh 83

84 Chapter 5 Managing the printer ENWW

6 Maintenance

This chapter describes ways to maintain the printer:

●

Managing supplies

●

Replacing supplies and parts

●

Cleaning the printer

ENWW 85

Managing supplies

Using, storing, and monitoring the print cartridge can help ensure high-quality printer output.

Supplies life

The average cartridge yield is 12,000 pages in accordance with ISO/IEC 19752. Actual cartridge yield depends on specific use.

Approximate print-cartridge replacement intervals

Print cartridge Page count Approximate time period

Black

12,000 pages 2

6 months

Approximate life is based on 2,000 pages per month.

Approximate average A4-/letter-size page count based on approximately 5% coverage.

To order supplies online, go to www.hp.com/support/lj5200l .

Managing the print cartridge

Print-cartridge life expectancy

The average cartridge yield is 12,000 pages in accordance with ISO/IEC 19752. Actual cartridge yield depends on specific use.

CAUTION: Hewlett-Packard does not recommend full-time use of EconoMode. (If EconoMode is used consistently to print media with less than 5% toner coverage, the toner supply might outlast the mechanical parts in the print cartridge.)

Print-cartridge storage

Do not remove the print cartridge from its package until you are ready to use it.

CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.

HP print cartridges

When you use a genuine new HP print cartridge, you can obtain the following supplies information:

● Percentage of supplies remaining

● Estimated number of pages remaining

● Number of pages printed

HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality.

86 Chapter 6 Maintenance ENWW

CAUTION: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements.

To install a new HP print cartridge, see

Changing the print cartridge on page 88 . To recycle the used

cartridge, follow the instructions included with the new cartridge.

Print-cartridge authentication

The printer automatically authenticates the print cartridge when it is inserted into the printer. During authentication, the printer will let you know whether a cartridge is a genuine HP print cartridge.

If the printer control-panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge, see

HP fraud hotline and Web site on page 87

HP fraud hotline and Web site

Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the printer message says the cartridge is non-

HP. HP will help determine if the product is genuine and take steps to resolve the problem.

Your print cartridge might not be a genuine HP print cartridge if you notice the following:

● You are experiencing a high number of problems with the print cartridge.

● The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the packaging differs from HP packaging).

ENWW Managing supplies 87

Replacing supplies and parts

Carefully follow the guidelines in this section when replacing printer supplies.

Supply replacement guidelines

To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the printer.

● Sufficient space is required above and in the front of the printer for removing supplies.

● The printer should be located on a flat, sturdy surface.

For instructions on installing supplies, see the installation guides provided with each supply item or see more information at www.hp.com/support/lj5200l .

CAUTION: Hewlett-Packard recommends the use of HP products in this printer. Use of non-

HP products may cause problems requiring service that is not covered by the HP warranty or service agreements.

Changing the print cartridge

When a print cartridge approaches the end of useful life, a message appears on the control panel recommending that you order a replacement. The printer can continue to print using the current print cartridge until a message appears instructing you to replace the cartridge.

To change the print cartridge

Open the front cover.

88 Chapter 6 Maintenance ENWW

ENWW

Remove the used print cartridge from the printer.

Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.

Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge.

CAUTION: Do not touch the shutter or the surface of the roller.

Replacing supplies and parts 89

Remove the shipping tape from the new print cartridge. Discard the shipping tape according to local regulations.

Align the print cartridge with the tracks inside the printer, and, using the handle, insert the print cartridge until it is firmly seated, and then close the front door.

After a short time, the control panel should display Ready.

Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived.

See the enclosed recycling guide for recycling instructions.

If you are using a non-HP print cartridge, check the printer control panel for further instructions.

For additional help, go to www.hp.com/support/lj5200l .

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Cleaning the printer

During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems, such as toner specks or smearing (see

Troubleshooting print-quality problems on page 125 ). This printer has a cleaning mode that can correct

and prevent these types of problems.

To clean the printer using the printer control panel

Press Menu .

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight PRINT QUALITY, and then press .

Press to highlight CREATE CLEANING PAGE, and then press .

Remove all paper from tray 1.

Remove the cleaning page and load it face-down in tray 1.

NOTE: If you are not in the menus, navigate to PRINT QUALITY by using the previous instructions.

At the printer control panel, press to highlight PROCESS CLEANING PAGE, and then press .

ENWW Cleaning the printer 91

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7 Problem solving

This troubleshooting information is organized to help you resolve printing problems. Choose the general topic or type of problem from the following list.

●

Basic troubleshooting checklist

●

Troubleshooting flowchart

●

Solving general printing problems

●

Control-panel message types

●

Control-panel messages

●

Guidelines for using paper

●

Printing special pages

●

Common causes of jams

●

Jam locations

●

Clearing jams

●

Troubleshooting print-quality problems

●

Troubleshooting common Windows problems

●

Troubleshooting common Macintosh problems

●

Troubleshooting Linux problems

●

Troubleshooting common PostScript problems

ENWW 93

Basic troubleshooting checklist

If you are experiencing problems with the printer, use the following checklist to identify the cause of the problem:

● Is the printer connected to power?

● Is the printer on?

● Is the printer in the Ready state?

● Are all necessary cables connected?

● Do any messages appear on the control panel?

● Are genuine HP supplies installed?

● Was a recently replaced print cartridge installed correctly, and was the pull tab on the cartridge removed?

For additional information about installation and setup, see the printer getting started guide.

If you cannot find solutions to printer problems in this guide, go to www.hp.com/support/lj5200l .

Factors that affect printer performance

Several factors affect the time it takes to print a job:

● Maximum printer speed, measured in pages per minute (ppm)

● The use of special paper (such as transparencies, heavy paper, and custom-size paper)

● Printer processing and download time

● The complexity and size of graphics

● The speed of the computer you are using

● The USB connection

● The printer I/O configuration

● The amount of printer memory installed

● Printer personality (PCL or PS)

NOTE: Although additional printer memory can resolve memory problems, improve how the printer handles complex graphics, and improve download times, it will not increase maximum printer speed

(ppm).

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Troubleshooting flowchart

If the printer is not responding correctly, use the flowchart to determine the problem. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

If you cannot resolve the problem after following the suggestions in this guide, contact an HP-authorized service or support provider. (See

Customer support on page 154 .)

NOTE: Macintosh users: For more troubleshooting information, see

Troubleshooting common

Macintosh problems on page 138 .

Step 1: Does READY appear on the control-panel display?

YES Go to step 2.

The display is blank, and the printer fan is off.

The display is blank, but the printer fan is on.

The display is in the wrong language.

The display shows garbled or unfamiliar characters.

A message other than READY appears on the control-panel display.

● Turn the printer off and then on.

● Check the power cord connections and the power switch.

● Press a printer control-panel button to see if the printer responds.

● Plug the printer into a different outlet.

● Turn the printer off and then on.

● Check that the power supplied to the printer is steady, and meets printer specifications. (See

Electrical specifications on page 158

● Turn the printer off and then on.

When XXX MB appears on the control-panel display, press and hold down

until all three lights stay on. This could take up to

10 seconds.

Then, release

. Press to scroll through the available languages.

Press to save the appropriate language as the new default.

● Make sure that the appropriate language is selected at the printer control panel.

● Turn the printer off and then on.

● Go to

Controlpanel messages on page 103 .

Step 2: Can you print a configuration page?

(See

Using printer information pages on page 80 .)

Go to step 3.

YES

ENWW Troubleshooting flowchart 95

A configuration page does not print.

A blank page prints.

A message other than READY or

PRINTING CONFIGURATION appears on the control-panel display.

● Check that all trays are correctly loaded, adjusted, and installed in the printer.

● Using the computer, check the print queue or print spooler to see if the printer has been paused. If there are problems with the current print job, or if the printer is paused, a configuration page will not print.

(Press Stop and try step 2 in the troubleshooting flowchart again.)

● Check that the sealing tape does not remain on the print cartridge.

(See the getting started guide or the instructions that came with the print cartridge.)

● The print cartridge might be empty.

Install a new print cartridge.

● Go to

Control-panel messages on page 103 .

Step 3: Can you print from a program?

YES Go to step 4.

The job will not print. A PS error page or list of commands prints.

●

If the job will not print, and a message appears on the printer controlpanel display, see

Using the computer, check to see if the printer has been paused. Press

Stop to continue.

Control-panel messages on page 103 .

● The printer might have received a nonstandard PS code. On the SYSTEM SETUP submenu (on the

CONFIGURE DEVICE menu) at the printer control panel, set PERSONALITY=PS for this print job only. After the job has printed, return the setting to

AUTO.

● Check the interface cable connections. Disconnect and reconnect the cable at the computer and the printer.

● Make sure that the print job is a PS job, and that you are using the PS driver.

● Test the cable by trying it on another computer.

● If you are using a parallel connection, make sure that the cable is

IEEE-1284 compliant.

● To verify that it is not a computer problem, print from another computer

(if possible).

● The printer might have received PS code although it is set to PCL. On the SYSTEM SETUP submenu

(on the CONFIGURE DEVICE menu), set

PERSONALITY=AUTO.

● Make sure that the print job is being sent to the correct port (LPT1 port, for example).

●

Check that you are using the correct printer driver. (See Printer drivers on page 7 .)

● Reinstall the printer driver. (See the getting started guide.)

● Check that the computer port is configured and working correctly. (Try connecting another printer to that port and printing.)

● If printing with the PS driver, on the PRINTING submenu (on the

CONFIGURE DEVICE menu) at the printer control panel, set PRINT PS

ERRORS=ON, and then print the job again. If an error page prints, see the instructions in the next column.

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● On the SYSTEM SETUP submenu (on the CONFIGURE DEVICE menu) at the printer control panel, make sure that

PERSONALITY=AUTO.

● You might be missing a printer message that could help you solve the problem. On the SYSTEM SETUP submenu (on the CONFIGURE

DEVICE menu) at the printer control panel, temporarily turn off the

CLEARABLE WARNINGS and AUTO CONTINUE settings. Then, print the job again.

Step 4: Does the job print as expected?

YES Go to step 5.

Print is garbled, or only a portion of the page prints.

Printing stops in the middle of the job.

Print speed is slower than expected.

A printer control panel setting is not taking effect.

● Check that you are using the correct printer driver.

(See

Printer drivers on page 7 .)

● The data file sent to the printer might be corrupt.

To test, try printing it on another printer (if possible), or try a different file.

● You might have pressed

Stop .

● Simplify the print job.

● Check that the power supplied to the printer is steady, and that it meets printer specifications.

(See

Electrical specifications on page 158 .)

● Add more memory to the printer. (See

Installing printer memory on page 173 .)

● Turn banner pages off.

(See your network administrator.)

● Check settings in the printer driver or program.

(The printer driver and program settings override printer controlpanel settings.)

● Check the interface cable connections. Test the cable by trying it on another computer (if possible).

● Note that slower speeds should be expected if you are printing narrow paper, printing from tray 1, using the HIGH2 fuser mode, or have set

Small Paper Speed to

SLOW.

● Replace the interface cable with a high-quality cable (see

Part numbers on page 145

● Simplify the print job, print at a lower resolution, or install more printer memory.

(See

Installing printer memory on page 173 .)

● You might be missing a printer message that could help you solve the problem. On the

SYSTEM SETUP submenu (on the

CONFIGURE DEVICE menu) at the printer control panel, temporarily turn the

CLEARABLE

WARNINGS and AUTO

ENWW Troubleshooting flowchart 97

CONTINUE settings off.

Then print the job again.

The print job is not formatted correctly.

Paper is not fed correctly or is damaged.

There are print-quality problems.

● Check that you are using the correct printer driver.

(See Printer drivers on page 7 .)

● Make sure that the paper is loaded correctly and that the guides are not too tight or too loose against the stack.

● Check the program settings. (See the program online Help.)

● Try a different font.

● If you are having problems printing custom-size paper, see

Printing on special media on page 58

● Downloaded resources might have been lost.

You might need to download them again.

● If pages are wrinkled or curled, or if the image is skewed on the page, see

Troubleshooting printquality problems on page 125 .

● Adjust the print resolution. (See

Print Quality submenu on page 27 .)

●

Check that REt is on. (See Print Quality submenu on page 27 .)

● Go to

Troubleshooting print-quality problems on page 125

Step 5: Does the printer select the trays?

YES For other problems, check the Contents, the Index, or the printer driver online Help.

The printer pulls paper from the wrong tray.

● Make sure that you have selected the correct tray. (See

Source on page 48 .)

● Make sure that trays are correctly configured for paper size and type. (See

Configuring trays on page 53

.) Print a configuration page to see current tray settings. (See

Using printer information pages on page 80

.) Ensure that the media-size window on the front of the tray matches the size setting on the control panel.

● Make sure that the tray selection (Source) or Type in the printer driver or program is set correctly. (The printer driver and program settings override the printer control panel settings.)

A message other than READY appears on the printer control panel display.

● Go to

Control-panel messages on page 103 .

● By default, paper loaded in tray 1 will be printed first. If you do not want to print from tray 1, remove any paper loaded in the tray or change the USE REQUESTED

TRAY setting. (See Customizing tray 1 operation on page 54 .) Change TRAY 1 SIZE and TRAY 1 TYPE

to a setting other than ANY.

● If you want to print from tray 1, but cannot select the tray

in a program, see Customizing tray 1 operation on page 54 .

98 Chapter 7 Problem solving ENWW

Solving general printing problems

Printer selects media from the wrong tray.

Cause Solution

The tray selection in the software program might be incorrect. For many software programs, the paper tray selection is found on the Page Setup menu within the program.

Remove any media in other trays to make the printer select from the correct tray.

For Macintosh computers, use the HP Printer Utility to change the priority of the tray.

The configured size does not match the size of the media that is loaded in the tray.

Through the control panel, change the configured size to match the size of the media that is loaded in the tray. Also, change the media-size window, located on front upper right of the tray, to match the media-size settings.

Tray 2: Make sure that the media-size dial matches the media loaded in the tray.

Printer does not pull paper from tray.

Cause

The tray is empty.

The paper guides are set incorrectly.

Solution

Load paper in the tray.

To set the guides correctly, see Configuring trays on page 53 .

For tray 2, make sure that the leading edge of the paper stack is even. An uneven edge can prevent the lift plate from rising.

Paper curls when it exits the printer.

Cause

The paper curls when it exits to the top output bin.

Solution

Open the rear output bin to allow the paper to exit in a straight path through the printer.

Turn over the paper that you are printing on.

Reduce the fusing temperature to reduce the curling. (See

Print Quality submenu on page 27 .)

First sheet of media jams in the print-cartridge area.

Cause

A combination of high humidity and high temperature is affecting the media.

Solution

Adjust the printer for high humidity and high temperature conditions.

ENWW Solving general printing problems 99

Print job is extremely slow.

Cause Solution

The job might be very complex.

The maximum speed of the printer cannot be exceeded even when more memory is added.

Reduce the complexity of the page or try adjusting the printquality settings. If this problem occurs frequently, add memory to the printer.

Printing speeds might be automatically reduced when printing on custom-sized media.

Note: Slower speeds are expected when printing on narrow paper, when printing from tray 1, or when using the HIGH2 fuser mode.

You are printing a PDF or PostScript (PS) file but are using a

PCL printer driver.

Try using the PS printer driver rather than the PCL printer driver. (You can usually do this from a software program.)

In the printer driver, Optimize for: is set to cardstock, heavy, rough, or bond paper.

In the printer driver, set the type to plain paper (see Controlling print jobs on page 48 ).

NOTE: If you change the setting to plain paper, the print job will print faster. However, if you are using heavy media, for best results leave the printer driver set to heavy even though printing might be slower.

Pages print, but are totally blank.

Cause

The sealing tape might still be on the print cartridge.

The file might have blank pages.

Solution

Remove the print cartridge and pull out the sealing tape.

Reinstall the print cartridge.

Check the file to make sure that it does not contain blank pages.

The printer prints, but the text is wrong, garbled, or incomplete.

Cause Solution

The printer cable is loose or defective.

The wrong driver was selected in the software.

The software program is malfunctioning.

Disconnect the printer cable and reconnect it. Try a print job that you know works. If possible, attach the cable and printer to another computer and try a print job that you know works.

Finally, try a new cable.

Check the software printer selection menu to make sure that an HP LaserJet 5200L printer is selected.

Try printing a job from another program.

The printer does not respond when you select Print in the software.

Cause Solution

The printer is out of media.

The printer might be in the manual-feed mode.

Add media.

Change the printer from manual-feed mode.

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The printer does not respond when you select Print in the software.

Cause Solution

The cable between the computer and the printer is not connected correctly.

The printer cable is defective.

Disconnect and reconnect the cable.

The wrong printer was selected in the software.

If possible, attach the cable to another computer and print a job that you know works. You might also try using a different cable.

Check the software printer selection menu to make sure that an HP LaserJet 5200L printer is selected.

The printer might have a jam.

Clear any jams. See

Clearing jams on page 119 .

The software for the printer is not configured for the printer port. Check the software printer selection menu to make sure that it is using the correct port. If the computer has more than one port, make sure that the printer is attached to the correct one.

The printer is not receiving power.

The printer is malfunctioning.

If no lights are on, check the power cord connections. Check the power switch. Check the power source.

Check the control-panel display for messages and lights to determine if the printer is indicating an error. Note any

message and see Control-panel messages on page 103 .

ENWW Solving general printing problems 101

Control-panel message types

Four types of control-panel messages can indicate the status of or problems with the printer.

Message type

Status messages

Warning messages

Error messages

Description

Status messages reflect the current state of the printer. They inform you of normal printer operation and require no interaction to clear them. They change as the state of the printer changes. Whenever the printer is ready, not busy, and has no pending warning messages, the status message Ready appears if the printer is online.

Warning messages inform you of data and print errors. These messages typically alternate with the

Ready or status messages and remain until the button is pressed. Some warning messages are clearable. If CLEARABLE WARNINGS is set to JOB on the printer CONFIGURE DEVICE menu, the next print job clears these messages.

Error messages communicate that some action must be performed, such as adding paper or clearing a jam.

Some error messages are auto-continuable. If AUTO CONTINUE=ON is set on the menus, the printer will continue normal operation after an auto-continuable error message appears for 10 seconds.

NOTE: Pressing any button during the 10-second auto-continuable error message overrides the auto-continue feature, and the button function takes precedence. For example, pressing the Stop button pauses printing and offers the option to cancel the print job.

Critical-error messages Critical error messages inform you of a device failure. Some of these messages can be cleared by turning the printer off and then on. These messages are not affected by the AUTO CONTINUE setting.

If a critical error persists, service is required.

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Control-panel messages

Control panel message

10.32.YY UNAUTHORIZED SUPPLY

Unauthorized supply in use alternates with

For help press

10.XX.YY SUPPLY MEMORY ERROR

For help press

11.XX INTERNAL CLOCK ERROR alternates with

To continue press

13.XX.YY FUSER JAM INSIDE TOP

COVER alternates with

For help press

Description Recommended action

A new, non-HP supply has been installed.

This message appears until an HP supply is installed or you press .

If you believe you purchased an HP supply, please go to www.hp.com/go/anticounterfeit .

Service or repairs required as a result of using non-HP supplies are not covered under

HP warranty.

The printer cannot read or write to the printcartridge memory tag, or the memory tag is missing.

To continue printing, press . The first pending print job will be cancelled.

Open the front door.

Remove the print cartridge, and then reinstall it.

Close the front door.

Turn the printer off and then on.

If the error persists, contact HP Support.

The printer internal clock is not working correctly. Printing can continue, but you are prompted to set the date and time each time you turn the printer on.

Contact HP support.

13.XX.YY JAM IN TRAY 1 alternates with

Clear jam then press

A jam has occurred in the fuser area.

A page is jammed in the multipurpose tray.

Press to see step-by-step information.

Open the top cover, and then remove the print cartridge.

Remove all media found.

Lift the metal flap, and then remove any media remaining.

Reinstall the print cartridge, and then close the top cover.

To exit, press .

Press to see step-by-step information.

Remove media from tray 1, and then remove any media in the printer.

Confirm that the media guides and dial are in the correct position and match the media that is loaded in the tray.

Reload media in tray 1. Do not load media above the fill tabs on the media width guides, and confirm that the guides are in the correct position.

To continue printing, press to clear the message, and then press .

ENWW Control-panel messages 103

Control panel message

13.XX.YY JAM IN TRAY 2

13.XX.YY JAM IN TRAY X alternates with

Clear jam then press

13.XX.YY JAM INSIDE FRONT DOOR alternates with

For help press

13.XX.YY JAM INSIDE REAR DOOR alternates with

Clear jam then press

13.XX.YY JAM INSIDE REAR DOOR alternates with

For help press

Description

A page is jammed in tray 2.

A page is jammed in the tray indicated.

A jam has occurred inside the front door.

A jam has occurred in the duplex reversing area.

A jam has occurred in the rear door area.

Recommended action

Remove tray 2, clear the jam, and then reinstall tray 2.

See

Clearing jams from the input-tray areas on page 119 .

If the message persists after clearing all pages, contact HP Support.

Press to see step-by-step information.

Remove the tray indicated.

Confirm that the media guides and dial are in the correct position and match the media that is loaded in the tray.

Remove all media found in the printer, and then reinstall the tray.

To exit, press .

NOTE: To avoid jams with heavier media, use tray 1 and the rear output bin.

Press for help.

See

Clearing jams from the print-cartridge area on page 120

If the message persists after clearing all pages and exiting Help, contact HP Support.

Press to see step-by-step information.

Open rear door, and then remove all media found.

Close the rear door.

To exit, press .

Press to see step-by-step information.

Open the rear door.

Release the four tabs in the center of the black paper guide inside the lower rear door.

Lower rear door completely, and then remove all media found.

Close the rear door. The four tabs in the paper guide will automatically reattach to the door.

To exit, press .

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Control panel message

13.XX.YY JAM INSIDE TOP COVER alternates with

Remove print cartridge

20 INSUFFICIENT MEMORY alternates with

For help press

To continue press

21 PAGE TOO COMPLEX alternates with

To continue press

22 PARALLEL I/O BUFFER OVERFLOW alternates with

To continue press

22 SERIAL I/O BUFFER OVERFLOW alternates with

To continue press

22 USB I/O BUFFER OVERFLOW alternates with

To continue press

Description Recommended action

A jam has occurred in the registration assembly area.

Press the information.

to see step-by-step

Open the top cover, and then remove the print cartridge.

Remove all media found.

Lift the metal flap, and then remove any media remaining.

Verify that the media size matches the tray settings and the dial on the tray.

Reinstall the print cartridge, and then close the top cover.

To exit, press .

The printer has received more data from the computer than fits in available memory.

Press to continue printing.

NOTE: Data will be lost.

Reduce the complexity of the print job to avoid this error.

Adding memory to the printer may allow printing of more complex pages.

The page-compression process is too slow for the printer. Some data may be lost on the page.

Press to see step-by-step information.

To print the job with some data loss, press to exit the message, and then press . If data is lost, simplify the page content to reduce its complexity.

The printer parallel buffer has overflowed during a busy state.

To exit, press .

Press to continue printing.

NOTE: Data will be lost.

The printer serial buffer has overflowed during a busy state.

If the message persists after exiting

Help, contact HP Support.

Press to continue printing.

NOTE: Data will be lost.

The printer's USB buffer has overflowed during a busy state.

If the message persists, contact

HP Support.

Press to continue printing.

NOTE: Data will be lost.

If the message persists, contact

HP Support.

ENWW Control-panel messages 105

Control panel message

40 BAD SERIAL TRANSMISSION alternates with

To continue press

41.3 UNEXPECTED SIZE IN TRAY X alternates with

LOAD TRAY X <TYPE> <SIZE>

41.5 UNEXPECTED TYPE IN TRAY X alternates with

LOAD TRAY X <TYPE> <SIZE>

41.X ERROR alternates with

To continue press

49.XXXXX ERROR alternates with

To continue turn off then on

50.X FUSER ERROR

For help press

51.XY ERROR alternates with

To continue turn off then on

Description Recommended action

A serial data error (parity, framing, or line overrun) has occurred while the printer was receiving data.

Press to continue printing.

NOTE: Data will be lost.

If the message persists, contact

HP Support.

Media is loaded that is longer or shorter in the feed direction than the size configured for the tray.

Press to print from a different tray.

To print from the current tray, load the tray with the size and type indicated.

The printer senses a different media type than what is configured in the tray.

A printer error has occurred.

A critical firmware error has occurred.

Ensure that all trays are configured correctly before printing again. See

Configuring trays on page 53 for more information.

Press to print from a different tray.

To print from the current tray, load the tray with the size and type indicated.

Ensure that all trays are configured correctly before printing again. See

Configuring trays on page 53 for more information.

Press to continue or press for more information.

If the message persists after exiting help, turn the printer off and then on.

If the message persists, contact

HP Support.

Turn the printer off and then on.

If the message persists, contact

HP Support.

A fuser error has occurred.

A printer error has occurred.

Turn the printer off.

Verify the fuser is installed correctly and fully seated.

Turn on the printer.

If the message persists, contact

HP Support.

Press to continue.

If the message persists, turn the printer off and then on.

If the message persists, contact

HP Support.

106 Chapter 7 Problem solving ENWW

Control panel message

52.XY ERROR alternates with

To continue turn off then on

53.10.01 ERROR UNSUPPORTED RAM

54.XX ERROR

55.XX.YY DC CONTROLLER ERROR alternates with

To continue turn off then on

56.XX ERROR alternates with

To continue turn off then on

57.XX PRINTER ERROR alternates with

To continue turn off then on

58.XX ERROR alternates with

To continue turn off then on

59.XY ERROR alternates with

To continue turn off then on

62 NO SYSTEM

64 ERROR

For help press alternates with

Description Recommended action

A printer error has occurred.

Press to continue.

If the message persists, turn the printer off and then on.

If the message persists, contact

HP Support.

The memory DIMM is not a supported DIMM. Install a supported DIMM. See Installing printer memory on page 173 .

A printer command error has occurred.

Turn the printer off and then on.

The engine is not communicating with the formatter.

If the message persists, contact

HP support.

Turn the printer off and then on.

If the message persists, contact HP

Support.

An error has occurred.

A printer fan error has occurred.

Turn the printer off and then on.

If the message persists, contact HP

Support.

Turn the printer off and then on.

If the message persists, contact

HP Support.

An error has occurred in which a memory tag

CPU was detected.

Press to view step-by-step information.

Turn the printer off and then on.

A printer motor error has occurred.

No system was found.

If the message persists, contact HP

Support.

To exit, press .

Turn the printer off and then on.

If the message persists, contact

HP Support.

NOTE: This message might also appear if the transfer unit is missing or incorrectly installed. Ensure that the transfer unit is correctly installed.

Turn the printer off and then on.

A scan buffer error has occurred.

If the message persists, contact

HP Support.

Turn the printer off and then on.

If the message persists, contact

HP Support.

ENWW Control-panel messages 107

Control panel message Description

To continue turn off then on

68.X PERMANENT STORAGE FULL alternates with

To continue press

A non-volatile storage device is full. Press

to clear the message. Printing can continue, but unexpected behavior could result.

X Description

0 Onboard NVRAM

68.X PERMANENT STORAGE WRITE FAIL alternates with

A non-volatile storage device is full. Press

to clear the message. Printing can continue, but unexpected behavior could result.

To continue press

X Description

68.X STORAGE ERROR SETTINGS

CHANGED alternates with

To continue press

0 Onboard NVRAM

A non-volatile storage device is full. Press

to clear the message. Printing can continue, but unexpected behavior could result.

X Description

0 Onboard NVRAM

Recommended action

Press to continue.

For 68.0 errors, turn the printer off and then on.

If a 68.0 error persists, contact

HP Support.

Press to continue.

If the problem persists, contact

HP Support.

Press to view step-by-step information.

To clear the error, press to exit the message, and then press to continue.

If the problem persists, turn the printer off and then on.

If the message persists, contact

HP Support.

To exit, press .

Turn the printer off and then on.

If the problem persists, contact

HP Support.

79.XXXX ERROR alternates with

To continue turn off then on

<Date> <Time>

To change press

To skip, press STOP

Access Denied MENUS LOCKED

ACTION NOT CURRENTLY AVAILABLE

ON TRAY X alternates with

A critical hardware error has occurred.

The printer has an internal clock that tracks the date and time. You are prompted to set the correct date and time the first time you turn on the printer.

Press to change the date and time.

Press Stop to skip this step. You can set the date and time later by using the SYSTEM

SETUP menu.

If the prompt appears each time you turn on the printer, the clock is not working correctly.

Contact HP support.

The printer administrator has enabled the control-panel security mechanism. You cannot modify control-panel settings in this circumstance. The message disappears after a few seconds, and the printer returns to

Ready or BUSY state.

Contact the printer administrator to change settings.

You are trying to set duplex registration for a tray that is configured for ANY SIZE or ANY

CUSTOM. Duplex registration is not available when the tray size is set to either of these settings.

Change the size setting for the tray.

108 Chapter 7 Problem solving ENWW

Control panel message Description Recommended action

Tray size cannot be ANY SIZE/ANY

CUSTOM

BAD DUPLEXER CONNECTION alternates with

The duplexer is not installed correctly.

Turn the printer off and then on to continue.

To continue turn off then on

Calibrating...

Canceling... <JOB NAME>

Checking paper path

Checking printer

CHOSEN PERSONALITY NOT

AVAILABLE alternates with

The printer is calibrating.

The printer is in the process of canceling a job. The message appears while the job is stopped, the paper path is flushed, and any remaining incoming data on the active data channel is received and discarded.

No action necessary.

The engine is turning the rollers to check for possible jams.

The engine is performing an internal test.

No action necessary.

Press to continue.

The printer encountered a request for a personality that did not exist in the printer.

The job is cancelled and no pages are printed.

Try a different driver.

To continue press

CLEANING DISK X% COMPLETE alternates with

DO NOT POWER OFF

The memory disk is being cleaned. This process might take up to an hour. During this time, no jobs can be printed.

Do not turn off the printer. Wait for the process to complete.

The printer automatically restarts at the end of the cleaning process.

The printer is processing the cleaning page.

No action necessary.

Cleaning...

Clearing event log

Clearing paper path

This message appears while the event log is cleared. The printer then returns to the

SERVICE menu.

No action necessary.

The printer jammed or detected misplaced media. The printer is attempting to eject these pages automatically.

No action necessary.

Close the top cover and front door.

CLOSE TOP COVER AND FRONT DOOR The top cover and front door need to be closed.

CODE CRC ERROR An error has occurred during a firmware upgrade.

Reinstall the firmware.

If the problem persists, contact

HP Support.

Creating...CLEANING PAGE The printer is generating a cleaning page.

The printer returns to the Ready state after the cleaning page is printed.

Load the cleaning page into tray 1.

Press Menu .

Select PRINT QUALITY, and then press

Select PROCESS CLEANING PAGE, and then press .

ENWW Control-panel messages 109

Control panel message Description Recommended action

DATA RECEIVED alternates with

Ready

Event Log Empty

Genuine HP supplies installed

GENUINE HP SUPPLIES DESIGNED FOR

<PROD> alternates with

Ready

Incorrect

INFLATE FAILURE

Initializing

Initializing permanent storage

INSERT OR CLOSE TRAY XX

INSTALL FUSER

For help press

INSUFFICIENT MEMORY TO LOAD

FONTS/DATA

LOAD TRAY X <TYPE> <SIZE> alternates with

For help press

LOAD TRAY X <TYPE> <SIZE> alternates with

The printer received data and is waiting for a form feed. When the printer receives another file, the message disappears.

If the printer is waiting for a form feed, press

to continue.

The printer is paused.

If the printer is paused, press Stop to continue.

No action necessary.

SHOW EVENT LOG was selected from the control panel, and the event log is empty.

A new HP cartridge has been installed. The printer returns to the Ready state after approximately 10 seconds.

No action necessary.

This genuine HP supply was not designed for this printer and is not supported. The printer can print with this supply, but print quality might be affected.

Replace this supply with a genuine HP supply that is designed for this printer.

The PIN number is incorrect.

An error has occurred during a firmware upgrade.

Contact the network administrator.

Reinstall the firmware.

If the problem persists, contact

HP Support.

No action necessary.

This message appears when the printer is turned on and begins initialization.

This message appears when the printer is turned on to show that permanent storage is being initialized.

No action necessary.

A tray is open and the printer is trying to print from another tray.

Close the tray indicated so that printing can continue.

The fuser is either not installed or not correctly installed in the printer.

Press for help.

Contact HP Customer Support or your authorized HP service provider.

This message alternates with the name of the storage device. The storage device does not have enough memory to load the fonts or other data.

Press to continue printing without using the data.

To solve the problem, increase the amount of memory for the device. Press for more information.

Tray X is either empty or configured for a type and size other than that specified in the job.

No other tray is available.

Press for help.

See

Configuring trays on page 53 for more

information.

Tray X is either empty or configured for a type and size other than that specified in the job.

Press for help.

To use another tray press

110 Chapter 7 Problem solving ENWW

Control panel message

Loading program X alternates with

DO NOT POWER OFF

MANUALLY FEED <TYPE> <SIZE> alternates with

For help press

MANUALLY FEED <TYPE> <SIZE> alternates with

To continue press

MANUALLY FEED <TYPE> <SIZE> alternates with

To use another tray press

MANUALLY FEED OUTPUT STACK alternates with

Then press to print second sides

MEM TEST FAILURE REPLACE DIMM 1

Moving solenoid alternates with

To exit press STOP key

NON HP SUPPLY IN USE alternates with

Ready

NON HP SUPPLY INSTALLED alternates with

Description Recommended action

Press to print from another tray. See

Configuring trays on page 53 for more

information.

Programs and fonts can be stored on the printer file system and are loaded into RAM when the printer is turned on. The number X specifies a sequence number indicating the current program being loaded.

No action necessary.

Tray 1 is empty and no other tray is available. Load media into tray 1, and press to continue.

Press for help.

See

Configuring trays on page 53 for more

information.

Media is in tray 1, but the print job requires a specific type and size that is not currently available.

Press to print from the tray.

Press for help.

See

Configuring trays on page 53 for more

information.

No media is in tray 1, and a print job requires a specific type and size that is available in another tray.

Press to print from another tray. See

Configuring trays on page 53 for more

information.

Press for help.

The first side of a manual two-sided print job has been printed and the printer is paused until for the output stack is reinserted.

Take the printed stack out of the output bin and reinsert it in tray 1 to print the second side of the two-sided print job. Press to continue. See

Printing on both sides

(duplexing) on page 69

for more information.

The memory DIMM has failed.

Install a supported memory DIMM. See

Installing printer memory on page 173 .

The printer is testing a solenoid.

No action necessary.

The printer has detected that a non-

HP supply is currently installed but was pressed to override the message.

A new, non-HP supply has been installed.

This message appears until an HP supply is installed or you press .

If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit .

Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty.

If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit .

ENWW Control-panel messages 111

Control panel message

For help press

Printing... DIAGNOSTICS PAGE

Printing... EVENT LOG

Printing... FONT LIST

Printing... MENU MAP

Printing... REGISTRATION PAGE

Printing... SUPPLIES STATUS

Printing... USAGE PAGE

Processing...

Description Recommended action

Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty.

To continue printing, press .

Open the front door and remove any jammed media.

PAPER PATH JAM FRONT DOOR alternates with

For help press

Paused alternates with

To return to Ready press the STOP key

Performing upgrade

Performing... PAPER PATH TEST

PRINTING STOPPED

To continue press

Printing... CONFIGURATION

A page is jammed in the paper path.

The printer has paused.

Press Stop to resume printing.

A firmware upgrade is in process.

No action necessary. Do not turn off the printer.

The printer is performing a paper-path test.

No action necessary.

This message appears when a Print/Stop test runs and the time expires.

Press to continue printing.

The printer is generating the configuration page. The printer will return to the Ready state when the page has printed.

The printer is generating the diagnostics page. The printer will return to the Ready state when the page has printed.

No action necessary.

The printer is generating the event log page.

The printer will return to the Ready state when the page has printed.

No action necessary.

The printer is generating either the PCL or PS personality typeface list. The printer will return to the Ready state when the page has printed.

No action necessary.

The printer is generating the printer menu map. The printer will return to the Ready state when the page has printed.

No action necessary.

The printer is generating the registration page. The printer will return to the SET

REGISTRATION menu when the page has printed.

Follow the instructions on the printed pages.

The printer is generating the supplies status page. The printer will return to the Ready state when the page has printed.

No action necessary.

The printer is generating the usage page. The printer will return to the online Ready state when the page has printed.

No action necessary.

The printer is currently processing a job but is not yet picking pages. When the media begins to move, this message is replaced by

No action necessary.

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Control panel message

Processing... from tray<X>

Receiving upgrade

Request accepted please wait

Resend upgrade

Restoring factory settings

Restoring...

RFU LOAD ERROR

Rotating motor alternates with

To exit press STOP key

SANITIZING DISK X% COMPLETE alternates with

DO NOT POWER OFF

Setting saved

SIZE MISMATCH IN TRAY XX alternates with

Ready

Sleep mode on

STANDARD TOP BIN FULL alternates with

Remove all paper from bin

Tray X <TYPE> <SIZE> alternates with

To change size or type press

TRAY XX EMPTY <TYPE> <SIZE> alternates with

ENWW

Description Recommended action a message that indicates which tray the job is being printed from.

The printer is actively processing a job from the designated tray.

No action necessary.

A firmware upgrade is in progress.

Do not turn the printer off until the printer returns to Ready.

The printer has accepted a request to print an internal page, but the current job must finish printing before the internal page will print.

No action necessary.

The firmware upgrade was not successful.

The printer is restoring factory settings.

The printer is restoring settings.

An error has occurred during a firmware upgrade.

Attempt the upgrade again.

No action necessary.

Reinstall the firmware.

The printer is testing a motor.

If the problem persists, contact

HP Support.

Press Stop to stop this test.

The memory disk is being sanitized. This process might take up to an hour. During this time, no jobs can be printed.

Do not turn off the printer. Wait for the process to complete.

The printer automatically restarts at the end of the sanitation process.

A menu selection has been saved.

The tray is loaded with a media size that is different than the size for which the tray is configured. Printing can continue from other trays, but not from this one.

No action necessary.

Make sure the media guides are adjusted correctly.

The printer is in the sleep mode. Any button press or the receipt of data clears sleep mode.

The output bin is full. Printing cannot continue.

In the PAPER HANDLING menu, configure the tray for the correct size.

No action necessary. The printer automatically exits sleep mode.

Empty the output bin. Printing resumes automatically.

The printer is reporting the current configuration of tray X.

The tray is empty, but the current print job does not require this tray.

No action necessary.

Press to clear the message.

Press to change the type or size.

See

Configuring trays on page 53 for more

information.

Fill the tray. The message indicates the type and size of media for which the tray is currently configured.

Control-panel messages 113

Control panel message

Ready

TRAY XX OPEN

For help press alternates with

Ready

TRAY XX OPEN OR EMPTY alternates with

Ready

TYPE MISMATCH IN TRAY XX alternates with

Ready

Unauthorized supply in use alternates with

Ready

USE TRAY X <TYPE> <SIZE>trays

Description Recommended action

The tray is open, but printing can continue.

Close the tray.

The tray is open or empty, but the current print job does not require this tray.

The tray is loaded with a media type that is different than the type for which the tray is configured. Printing can continue from other trays, but not from this one.

Close or fill the tray.

In the PAPER HANDLING menu, configure the tray for the correct type.

The printer has detected that a non-

HP supply is currently installed and

(override) was pressed.

If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit .

Service or repairs required as a result of using non-HP supplies are not covered under

HP warranty.

The printer is offering a selection of alternate media to use for the print job.

Use and to highlight a different size or type, and then press to select the size or type.

Press to return to the previous size or type.

See

Configuring trays on page 53 for more

information.

114 Chapter 7 Problem solving ENWW

Guidelines for using paper

For best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

For a complete list of supported media, see

Supported media sizes on page 12 .

The following problems with paper cause print quality deviations, jamming, or even damage to the printer.

Symptom

Poor print quality or toner adhesion

Dropouts, jamming, curl

Excessive curl

Jamming, damage to printer

Problems with feeding

Problem with paper Solution

The paper is too moist, too rough, too heavy, too smooth, or it is embossed or from a faulty paper lot.

The paper has been stored incorrectly.

Try another kind of paper, between 100 and 250 Sheffield, and with 4 to 6% moisture content.

Store paper flat in its moisture-proof wrapping.

The paper varies from side to side.

The paper is too moist, has the wrong grain direction, or is of short-grain construction.

Turn the paper over.

Open the rear output bin, or use longgrain paper.

Turn the paper over.

The paper varies from side to side.

The paper has cutouts or perforations.

Use paper that is free of cutouts or perforations.

The paper has ragged edges, or it is from a faulty paper lot.

Use high-quality paper that is made for laser printers.

The paper varies from side to side.

Turn the paper over.

The paper is too moist, too rough, too heavy, or too smooth.

It has the wrong grain direction, is of short-grain construction, or it is embossed.

Try another kind of paper, between 100 and 250 Sheffield, and with 4 to 6% moisture content.

Open the rear output bin, or use longgrain paper.

NOTE: Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised or embossed letterhead. The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200°C or 392°F for 0.1 second).

CAUTION: Failure to follow these guidelines could cause jams or damage to the printer.

ENWW Guidelines for using paper 115

Printing special pages

Special pages within the memory of the printer can help you to diagnose and learn about problems with your printer.

● Configuration page

The configuration page lists many of the current settings and properties of the printer. For information about how to print the configuration page, see

Using printer information pages on page 80 . If you have an HP Jetdirect print server installed, a second page prints that lists all of

the HP Jetdirect information.

● Font list

You can print a font list using the control panel (see

Using printer information pages on page 80 )

or, for Macintosh computers, the HP Printer Utility (see Using the HP Printer Utility for Macintosh on page 83 ).

● Supplies status page

Use the supplies status page to obtain information about the print cartridge that is installed in the printer, the amount of life that remains in the print cartridge, and the number of pages and jobs that have been processed (see

Using printer information pages on page 80

● Show Me How pages

Use the SHOW ME HOW control-panel menu to print pages that contain information about jams, loading trays, supported media types and sizes, and more help. See

Show Me How menu on page 20 .

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Common causes of jams

The printer is jammed.

Cause Solution

The media does not meet specifications.

A component is installed incorrectly.

Use only media that meets HP specifications. See Paper specifications on page 160 .

Verify that all print cartridges, the transfer unit, and the fuser are correctly installed.

You are using media that has already passed through a printer or copier.

Do not use media that has been previously printed on or copied.

An input tray is loaded incorrectly.

The media is skewed.

Remove any excess media from the input tray. Make sure that the stack is below the maximum stack height mark in the tray.

See

Configuring trays on page 53

The input-tray guides are not adjusted correctly. Adjust them so they hold the stack firmly in place without bending it.

The media is binding or sticking together.

Remove the media, flex it, rotate it 180°, or flip it over. Reload the media into the input tray.

The media is removed before it settles into the output bin.

NOTE: Do not fan paper. Fanning can create static electricity, which can cause paper to stick together.

Reset the printer. Wait until the page completely settles in the output bin before removing it.

The media is in poor condition.

The internal rollers from tray 2 are not picking up the media.

Remove the top sheet of media. If the media is heavier than

120 g/m 2 (32 lb), it might not be picked from the tray.

The media has rough or jagged edges.

The media is perforated or embossed.

Replace the media.

Perforated or embossed media does not separate easily. Feed single sheets from tray 1.

Printer supply items have reached the end of their useful life.

Check the printer control panel for messages prompting you to replace supplies, or print a supplies status page to verify the remaining life of the supplies. See

Using printer information pages on page 80 .

Paper was not stored correctly.

Replace the paper in the trays. Paper should be stored in the original packaging in a controlled environment.

If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider.

ENWW Common causes of jams 117

Jam locations

Use this illustration to troubleshoot jams in the printer. For instructions about clearing jams, see

Clearing jams on page 119 .

Print cartridge

Input trays

Output bins

Jam recovery

This printer automatically provides jam recovery, a feature that you can use to set whether the printer should attempt to automatically reprint jammed pages.

● AUTO instructs the printer to attempt to reprint jammed pages.

● OFF instructs the printer not to attempt to reprint jammed pages.

NOTE: During the recovery process, the printer might reprint pages that were printed before the jam occurred. Be sure to remove any duplicated pages.

To improve print speed and increase memory resources, you might want to disable the jam recovery.

To turn off jam recovery

Press Menu .

Press to highlight CONFIGURE DEVICE, and then press .

Press to highlight SYSTEM SETUP, and then press .

Press to highlight JAM RECOVERY, and then press .

Press to highlight OFF, and then press .

Press Menu to return to the Ready state.

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Clearing jams

When clearing jams, be very careful not to tear the media. If a small piece of media remains in the printer, it could cause additional jams.

The SHOW ME HOW control-panel menu includes a page that shows how to clear jams. See Show Me

How menu on page 20 .

Clearing jams from the input-tray areas

NOTE: To remove media from the tray 1 area, slowly pull the media out of the printer. For all other trays, complete the following procedure.

Slide the tray out of the printer, and remove any damaged paper from the tray.

If the edge of the paper is visible in the feed area, slowly pull the paper down and out of the printer.

If the paper is not visible, look in the top cover area.

ENWW

NOTE: Do not force the paper if it will not move easily. If the paper is stuck in a tray, try removing it through the tray above (if applicable) or through the top-cover area.

Clearing jams 119

Before replacing the tray, make sure the paper is flat in the tray at all four corners and below the tabs on the guides.

Lock

Open and close the top cover to clear the jam message.

If a jam message persists, there is still media in the printer. Look for media in other locations.

Clearing jams from the print-cartridge area

Open the top cover and remove the print cartridge.

CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.

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ENWW

Slowly pull the media out of the printer. Be careful to not tear the media.

CAUTION: Avoid spilling loose toner. Use a dry, lint-free cloth, to clean any toner that might have fallen into the printer. If loose toner falls into the printer, it might cause temporary problems with print quality. Loose toner should clear from the paper path after a few pages are printed. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.)

Replace the print cartridge, and then close the top cover.

If a jam message persists, there is still media in the printer. Look for media in other locations.

Clearing jams 121

Clearing jams from the output-bin areas

NOTE: If media is jammed in the top output area, but most of the media is still inside the printer, it is best to remove it through the rear door.

Open the rear door.

Slightly lift up the rear door, and then, on the inside of the door, lift up on the middle portion of the black assembly to release the clips. Let the rear door drop completely open.

122 Chapter 7 Problem solving ENWW

Grasp both sides of the media, and slowly pull the media out of the printer. (There might be loose toner on the media. Be careful not to spill it on yourself or into the printer.)

NOTE: If media is difficult to remove, try opening the top cover and removing the print cartridge to release pressure on the media.

Close the rear door. (The clips automatically return to their original positions when the rear door is closed.)

Open and close the top cover to clear the jam message.

If a jam message persists, there is still media in the printer. Look for media in other locations.

Solving repeated jams

If jams occur frequently, try the following actions:

● Check all the jam locations. A piece of media might be stuck somewhere in the printer.

● Check that media is correctly loaded in the trays, that the trays are correctly adjusted for the loaded media size, and that the trays are not overfilled.

● Check that all trays and paper-handling accessories are completely inserted into the printer. (If a tray is open during a print job, a jam might occur.)

● Check that all covers and doors are closed. (If a cover or door is open during a print job, a jam might occur.)

● Try printing to a different output bin.

ENWW Clearing jams 123

● The sheets might be sticking together. Try bending the stack to separate each sheet. Do not fan the stack.

● If you are printing from tray 1, try feeding fewer sheets of media at a time.

● If you are printing small sizes (such as index cards), make sure that the media is oriented correctly in the tray.

● Turn over the media stack in the tray. Also, try rotating the stack 180°.

● Try rotating media to feed through the printer from a different orientation.

● Check the media quality. Do not use damaged or irregular media.

● Use only media that meets HP specifications. See

Paper specifications on page 160 .

● Do not use media that has already been used in a printer or copier. Do not print on both sides of envelopes, transparencies, vellum, or labels.

● Do not use media with staples or media that has had the staple removed. Staples can damage the printer and can void warranty.

● Make sure that the power supplied to the printer is steady and meets printer specifications. See

Specifications on page 157 .

● Clean the printer. See

Cleaning the printer on page 91 .

● Contact an HP-authorized service or support provider to perform routine printer maintenance. See the support flyer that was included with the printer, or see

Customer support on page 154 .

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Troubleshooting print-quality problems

This section helps you define print-quality problems and what to do to correct them. Often print- quality problems can be handled easily by making sure that the printer is correctly maintained, using print media that meets HP specifications, or running a cleaning page.

Print-quality problems associated with media

Some print-quality problems arise from the use of inappropriate media.

● Use media that meets HP specifications. See

Paper specifications on page 160 .

●

The surface of the media is too smooth. Use media that meets HP specifications. See Paper specifications on page 160

● The moisture content is uneven, too high, or too low. Use media from a different source or from an unopened ream.

● Some areas of the media reject toner. Use media from a different source or from an unopened ream.

● The letterhead you are using is printed on rough media. Use a smoother, xerographic media. If this solves your problem, ask the supplier of your letterhead to use media that meets the specifications for this printer. See

Paper specifications on page 160 .

● The media is excessively rough. Use a smoother, xerographic media.

●

The driver setting is incorrect. To change the media type setting, see Type and Size on page 48 .

● The media that you are using is too heavy for the media type setting that you selected, and the toner is not fusing to the media.

Print-quality problems associated with the environment

If the printer is operating in excessively humid or dry conditions, verify that the printing environment is within specifications. See the printer getting started guide for operating-environment specifications.

Print-quality problems associated with jams

Make sure that all sheets are cleared from the paper path. See Jam recovery on page 118 .

● If the printer recently jammed, print two to three pages to clean the printer.

● If the sheets do not pass through the fuser and cause image defects on subsequent documents, print three pages to clean the printer. If the problem persists, print and process a cleaning page.

See

Cleaning the printer on page 91 .

Image defect examples

Use the examples in this image-defect table to determine which print-quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot. These examples identify the most common print-quality problems. If you still have problems after trying the suggested remedies,

contact HP Customer Support. (See Customer support on page 154

ENWW Troubleshooting print-quality problems 125

See Light print (partial page) on page 127

See Light print (entire page) on page 127

See

Specks on page 128

See Dropouts on page 128

See Loose toner on page 130

See Curl or wave on page 132

See

Specks on page 128

See

Dropouts on page 128

See Dropouts on page 128

A a a

A a a a B b b b b b C c c c c

C c

See

Lines on page 129

See

Gray background on page 129

See

Toner smear on page 130

Dear Mr. Abhjerhjk,

The dhjhfiuhu if teint hhkjhjnf j us a weue jd, fnk ksneh vnk kjdfkaakd ss hsjhnckkajhdhf kashfhnduujdn.

Pkshkkhklhlkhkhyufwe4yrh9jjflkln djd skshkshdcnksnjcnal aksnclnslskjlncsl nas lnslna, ncnsljsjscljckn nsnclknsllj hwlsdknls nwljs nlnscl nijhsn clsncij hn. Iosi fsjs jlkh andjna this is a hn. jns fir stie a djakjd ajjssk. Thsi ius vnvlu tyeh lch afted, and when hghj hgjhk jdj a dt sonnleh.

Suolklv jsdj hvjkrt ten sutc of jthjkfjkn vjdj hwjd, an olk d

.at fhjdjht ajshef. Sewlfl nv atug ahgjfjknvr kdkjdh sj hvjk sjskrplo book. Camegajd sand their djnln as orged tyehha as as hf hv of the tinhgh in the cescmdal vlala tojk. Ho sn shj shjkh a sjca kvkjn? No ahdkj ahhtuah ahavjnv hv vh aefve r

Tehreh ahkj vaknihidh was skjsaa a dhkjfn anj cjkhapsldnlj llhfoihrfhthej ahjkkjna oa h j a kah w asj kskjnk as sa fjkank cakajhjkn eanjsdn qa ejhc pjtpvjlnv4purlaxnwl. Ana l, and the askeina of ahthvnasm. Sayhvjan tjhhjhr ajn ve fh k v nja vkfkahjd a. Smakkljl a sehiah adheufh if you do klakc k w vka ah call lthe cjakha aa d a sd fijs.

Sincerely,

Mr. Scmehnjcj

AaBbCc

See Repeating defects on page 131

See

Repeating image on page 131

See

Misformed characters on page 131

See

Page skew on page 132

A a a a a a

B b b b b b C c c c c

C c

See Wrinkles or creases on page 133

See

Vertical white lines on page 133

See

Tire tracks on page 134

See

White spots on black on page 134

See Scattered lines on page 134

See Blurred print on page 135

126 Chapter 7 Problem solving ENWW

See Random image repetition on page 135

(dark)

See Random image repetition on page 135

(light)

NOTE: These examples depict letter-size media that has passed through the printer short-edge-first.

Light print (partial page)

Make sure that the print cartridge is fully installed.

The toner level in the print cartridge might be low. Replace the print cartridge.

The media might not meet HP specifications (for example, the media is too moist or too rough).

See

Paper specifications on page 160 .

Light print (entire page)

Make sure that the print cartridge is fully installed.

Make sure that the ECONOMODE setting is turned off at the control panel and in the printer driver.

Open the CONFIGURE DEVICE menu at the printer control panel. Open the PRINT QUALITY

submenu and increase the TONER DENSITY setting. See Print Quality submenu on page 27

Try using a different type of media.

The print cartridge might be almost empty. Replace the print cartridge.

ENWW Troubleshooting print-quality problems 127

Specks

Specks might appear on a page after a jam has been cleared.

Print a few more pages to see if the problem corrects itself.

Clean the inside of the printer and run a cleaning page to clean the fuser. (See Cleaning the printer on page 91 .)

Try using a different type of media.

Check the print cartridge for leaks. If the print cartridge is leaking, replace it.

Dropouts

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

If the media is rough, and the toner easily rubs off, open the CONFIGURE DEVICE menu at the printer control panel. Open the PRINT QUALITY submenu, select FUSER MODES, and then select the media type you are using. Change the setting to HIGH1 or HIGH2, which helps the toner fuse more completely onto the media. (See

Print Quality submenu on page 27 .)

Try using a smoother media.

128 Chapter 7 Problem solving ENWW

Lines

A a a

A a a a B b b b b b C c c c c

C c

Print a few more pages to see if the problem corrects itself.

Clean the inside of the printer and run a cleaning page to clean the fuser. (See Cleaning the printer on page 91

Replace the print cartridge.

Gray background

Do not use media that has already been run through the printer.

Try using a different type of media.

Print a few more pages to see if the problem corrects itself.

Turn over the stack in the tray. Also, try rotating the stack 180°.

Open the CONFIGURE DEVICE menu at the printer control panel. On the PRINT QUALITY

submenu, increase the TONER DENSITY setting. See Print Quality submenu on page 27 .

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

Replace the print cartridge.

ENWW Troubleshooting print-quality problems 129

Toner smear

Print a few more pages to see if the problem corrects itself.

Try using a different type of media.

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

Clean the inside of the printer and run a cleaning page to clean the fuser. (See Cleaning the printer on page 91 .)

Replace the print cartridge.

Also see Loose toner on page 130

Loose toner

Loose toner, in this context, is defined as toner that can be rubbed off the page.

If media is heavy or rough, open the CONFIGURE DEVICE menu at the printer control panel. On the PRINT QUALITY submenu, select FUSER MODES, and then select the media type you are using. Change the setting to HIGH1 or HIGH2, which helps the toner fuse more completely onto

the media. (See Print Quality submenu on page 27 .) You must also set the type of media for the

tray you are using. (See

Controlling print jobs on page 48 .)

If you have observed a rougher texture on one side of your media, try printing on the smoother side.

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

Make sure that type and quality of the media you are using meet HP specifications. (See

Paper specifications on page 160

130 Chapter 7 Problem solving ENWW

Repeating defects

Print a few more pages to see if the problem corrects itself.

If the distance between defects is 44 mm (1.7 in), 58 mm (2.3 in), or 94 mm (3.7 in), the print cartridge might need to be replaced.

Clean the inside of the printer and run a cleaning page to clean the fuser. (See Cleaning the printer on page 91

Also see

Repeating image on page 131 .

Repeating image

Dear Mr. Abhjerhjk,

The dhjhfiuhu if teint hhkjhjnf j us a weue jd, fnk ksneh vnk kjdfkaakd ss hsjhnckkajhdhf kashfhnduujdn.

Suolklv jsdj hvjkrt ten sutc of jthjkfjkn vjdj hwjd, an olk d

Sincerely,

Mr. Scmehnjcj

This type of defect might occur when using preprinted forms or a large quantity of narrow media.

Print a few more pages to see if the problem corrects itself.

Make sure that type and quality of the media you are using meet HP specifications. (See

Paper specifications on page 160

If the distance between defects is 44 mm (1.7 in), 58 mm (2.3 in), or 94 mm (3.7 in), the print cartridge might need to be replaced.

Misformed characters

AaBbCc

Print a few more pages to see if the problem corrects itself.

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

ENWW Troubleshooting print-quality problems 131

Page skew

Print a few more pages to see if the problem corrects itself.

Verify that no torn pieces of media are inside the printer.

Make sure that media is loaded correctly and that all adjustments have been made. (See

Configuring trays on page 53

.) Make sure that the guides in the tray are not too tight or too loose against the media.

Turn over the stack in the tray. Also, try rotating the stack 180°.

Make sure that the type and quality of the media you are using meet HP specifications. (See Paper specifications on page 160

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

Curl or wave

Turn over the stack in the tray. Also, try rotating the stack 180°.

Make sure that the type and quality of the media you are using meet HP specifications. (See Paper specifications on page 160

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

Try printing to a different output bin.

If media is lightweight and smooth, open the CONFIGURE DEVICE menu at the printer control panel. On the PRINT QUALITY submenu, select FUSER MODES, and then select the media type you are using. Change the setting to LOW, which helps reduce the heat in the fusing process. (See

Print Quality submenu on page 27

.) You must also set the type of media for the tray you are using.

(See

Controlling print jobs on page 48 .)

132 Chapter 7 Problem solving ENWW

Wrinkles or creases

Print a few more pages to see if the problem corrects itself.

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

Turn over the stack in the tray. Also, try rotating the stack 180°.

Make sure that media is loaded correctly and all adjustments have been made. (See

Configuring trays on page 53 .)

Make sure that the type and quality of the media you are using meet HP specifications. (See

Paper specifications on page 160

If envelopes are creasing, try storing envelopes so that they lie flat.

If the above actions do not improve wrinkles or creases, change your fuser mode from NORMAL to

LOW1.

On the control panel, press Menu .

Use to highlight CONFIGURE DEVICE, and then press .

Use to highlight PRINT QUALITY, and then press .

Use to highlight FUSER MODES, and then press .

Use to highlight LOW1, and then press .

Vertical white lines

ENWW

Print a few more pages to see if the problem corrects itself.

Make sure that the type and quality of the media you are using meet HP specifications. (See

Paper specifications on page 160

Replace the print cartridge.

Troubleshooting print-quality problems 133

Tire tracks

A a a a a

A a

B b b b b b C c c c c

C c

This defect typically occurs when the print cartridge has far exceeded its rated life. For example, if you are printing a very large quantity of pages with very little toner coverage.

Replace the print cartridge.

Reduce the number of pages that you print with very low toner coverage.

White spots on black

Print a few more pages to see if the problem corrects itself.

Make sure that the type and quality of the media you are using meet HP specifications. (See Paper specifications on page 160

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

Replace the print cartridge.

Scattered lines

Make sure that the type and quality of the media you are using meet HP specifications. (See Paper specifications on page 160

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

Turn over the stack in the tray. Also, try rotating the stack 180°.

134 Chapter 7 Problem solving ENWW

Open the CONFIGURE DEVICE menu at the printer control panel. Open the PRINT QUALITY submenu and change the TONER DENSITY setting. (See

Print Quality submenu on page 27 .)

Open the CONFIGURE DEVICE menu at the printer control panel. On the PRINT QUALITY submenu, open OPTIMIZE and set LINE DETAIL=ON.

Blurred print

Make sure that the type and quality of the media you are using meet HP specifications. (See

Paper specifications on page 160

Make sure that the environmental specifications for the printer are being met. (See

Operating environment on page 159

Turn over the stack in the tray. Also, try rotating the stack 180°.

Do not use media that already has been run through the printer.

Decrease the toner density. Open the CONFIGURE DEVICE menu at the printer control panel.

Open the PRINT QUALITY submenu and change the TONER DENSITY setting. (See Print Quality submenu on page 27

Open the CONFIGURE DEVICE menu at the printer control panel. On the PRINT QUALITY submenu, open OPTIMIZE and set HIGH TRANSFER=ON. (See

Print Quality submenu on page 27

Random image repetition

ENWW Troubleshooting print-quality problems 135

If an image that appears at the top of the page (in solid black) repeats further down the page (in a gray field), the toner might not have been completely erased from the last job. (The repeated image might be lighter or darker than the field it appears in.)

● Change the tone (darkness) of the field that the repeated image appears in.

● Change the order in which the images are printed. For example, have the lighter image at the top of the page, and the darker image farther down the page.

● From your software program, rotate the whole page 180° to print the lighter image first.

● If the defect occurs later in a print job, turn the printer off for 10 minutes, and then turn it on to restart the print job.

136 Chapter 7 Problem solving ENWW

Troubleshooting common Windows problems

Error message:

"Error Writing to LPTx" in Windows 9x.

Cause

Media is not loaded.

The cable is defective or loose.

The printer is plugged into a power strip and is not receiving enough power.

The input/output setting is incorrect.

Solution

Make sure that paper or other print media is loaded in the trays.

Make sure that the cables are connected correctly, the printer is on, and the Ready light is on.

Unplug the power cord from the power strip and plug it into another electrical outlet.

Click Start, click Settings, and then click Printers. Right-click the HP LaserJet 5200L printer driver and select Properties.

Click Details and then click Port Settings. Click to clear the check mark from the Check Port State before Printing box.

Click OK. Click Spool Setting and then click Print Directly to

Printer. Click OK.

Error message:

"General Protection FaultException OE"

"Spool32"

"Illegal Operation"

Cause Solution

Close all software programs, restart Windows, and try again.

Select a different printer driver. If the HP LaserJet 5200L PCL 6 driver is selected, switch to a PCL 5e or PS printer driver. You can usually do this from a software program.

Delete all temp files from the Temp subdirectory. You can determine the name of the directory by editing the

AUTOEXEC.BAT file and looking for the statement "Set Temp

=". The name after this statement is the temp directory. It is usually C:\TEMP by default, but can be redefined.

See the Microsoft Windows documentation that came with your computer for more information about Windows error messages.

ENWW Troubleshooting common Windows problems 137

Troubleshooting common Macintosh problems

In addition to the problems that are listed in Solving general printing problems on page 99 , this section

lists problems that can occur when using a Mac computer.

NOTE: Setup for USB printing is performed through the Desktop Printer Utility. The printer will not appear in the Chooser.

The printer driver is not listed in Print Center.

Cause

The printer software might not have been installed or was installed incorrectly.

The Postscript Printer Description (PPD) file is corrupt.

Solution

Make sure that the HP LaserJet 5200L PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/

Resources/<lang>.lproj, where “<lang>” represents the two-letter language code for the language that you are using.

If necessary, reinstall the software. See the getting started guide for instructions.

Delete the PPD file from the following hard drive folder:

Library/Printers/PPDs/Contents/Resources/

<lang>.lproj, where “<lang>” represents the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions.

The printer name does not appear in the printer list box in the Print Center.

Cause Solution

The printer might not be ready.

The wrong connection type might be selected.

The wrong printer name is being used.

The interface cable might be defective or of poor quality.

Make sure that the cables are connected correctly, the printer is on, and the ready light is on.

Make sure that USB is selected as the type of connection that exists between the printer and the computer.

Check the printer name by printing a configuration page See

Using printer information pages on page 80 . Verify that the

name on the configuration page matches the printer name in the Print Center.

Replace the interface cable. Make sure to use a high-quality cable.

The printer driver does not automatically set up your selected printer in Print Center.

Cause Solution

The printer might not be ready.

The printer software might not have been installed or was installed incorrectly.

The Postscript Printer Description (PPD) file is corrupt.

Make sure that the cables are connected correctly, the printer is on, and the ready light is on.

Make sure that the HP LaserJet 5200L PPD is in the following hard drive folder: Library/Printers/PPDs/Contents/

Resources/<lang>.lproj, where “<lang>” represents the two-letter language code for the language that you are using.

If necessary, reinstall the software. See the getting started guide for instructions.

Delete the PPD file from the following hard drive folder:

Library/Printers/PPDs/Contents/Resources/

138 Chapter 7 Problem solving ENWW

ENWW

The printer driver does not automatically set up your selected printer in Print Center.

Cause Solution

The printer might not be ready.

The interface cable might be defective or of poor quality.

<lang>.lproj, where “<lang>” represents the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions.

Make sure that the cables are connected correctly, the printer is on, and the ready light is on.

Replace the interface cable. Make sure to use a high-quality cable.

A print job was not sent to the printer that you wanted.

Cause Solution

The print queue might be stopped.

Restart the print queue. Open print monitor and select Start

Jobs.

The wrong printer name is being used. Another printer with the same or similar name might have received your print job.

Check the printer name by printing a configuration page See

Using printer information pages on page 80

. Verify that the name on the configuration page matches the printer name in the Print Center.

An encapsulated PostScript (EPS) file does not print with the correct fonts.

Cause

This problem occurs with some programs.

Solution

● Try downloading the fonts that are contained in the EPS file to the printer before printing.

● Send the file in ASCII format instead of binary encoding.

You are unable to print from a third-party USB card.

Cause

This error occurs when the software for USB printers is not installed.

Solution

When adding a third-party USB card, you might need the Apple

USB Adapter Card Support software. The most current version of this software is available from the Apple Web site.

When connected with a USB cable, the printer does not appear in the Macintosh Print Center after the driver is selected.

Cause

This problem is caused by either a software or a hardware component.

Solution

Software troubleshooting

● Check that your Macintosh supports USB.

● Verify that your Macintosh operating system is Mac OS X

V10.1 or later.

● Ensure that your Macintosh has the appropriate USB software from Apple.

Troubleshooting common Macintosh problems 139

When connected with a USB cable, the printer does not appear in the Macintosh Print Center after the driver is selected.

Cause Solution

Hardware troubleshooting

● Check that the printer is turned on.

● Verify that the USB cable is connected correctly.

● Check that you are using the appropriate high-speed USB cable.

● Ensure that you do not have too many USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the host computer.

● Check to see if more than two nonpowered USB hubs are connected in a row on the chain. Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer.

NOTE: The iMac keyboard is a nonpowered USB hub.

Troubleshooting Linux problems

For information about Linux problem solving, go to the HP Linux support Web site: hp.sourceforge.net/ .

140 Chapter 7 Problem solving ENWW

Troubleshooting common PostScript problems

The following situations are specific to the PostScript (PS) language and might occur when several printer languages are being used. Check the control-panel display for messages that might help resolve problems.

NOTE: To receive a printed or screen message when PS errors occur, open the Print Options dialog box and click the selection next to the PS Errors section that you want.

General problems

The job prints in Courier (the printer default typeface) instead of the typeface that you requested.

Cause Solution

The requested typeface is not downloaded.

Download the font that you want and send the print job again.

Verify the type and location of the font. Download the font to the printer if applicable. Check the software documentation for more information.

A legal page prints with clipped margins.

Cause

The print job was too complex.

Solution

Reduce the complexity of the page, or install more memory.

A PS error page prints.

Cause

The print job might not be PS.

Solution

Make sure that the print job is a PS job. Check to see whether the software program expected a setup or PS header file to be sent to the printer.

ENWW Troubleshooting common PostScript problems 141

142 Chapter 7 Problem solving ENWW

A Supplies and accessories

This section provides information about ordering parts, supplies, and accessories. Use only parts and accessories that are specifically designed for this printer.

●

Order parts, accessories, and supplies

●

Part numbers

ENWW 143

Order parts, accessories, and supplies

Several methods are available for ordering parts, supplies, and accessories.

Order directly from HP

You can obtain the following items directly from HP:

● Replacement parts: To order replacement parts in the U.S., go to www.hp.com/go/hpparts .

Outside the United States, order parts by contacting your local authorized HP service center.

● Supplies and accessories: To order supplies in the U.S., go to www.hp.com/go/ljsupplies . To order supplies worldwide, go to www.hp.com/ghp/buyonline.html

. To order accessories, go to www.hp.com/support/lj5200l .

Order through service or support providers

To order a part or accessory, contact an HP-authorized service or support provider.

Order directly through the HP Easy Printer Care software

HP Easy Printer Care software is a product management tool designed to make product configuration, monitoring, supplies ordering, troubleshooting, and updating as simple and efficient as possible. For more information about HP Easy Printer Care software, see

Using the HP Easy Printer Care software on page 81 .

144 Appendix A Supplies and accessories ENWW

Part numbers

The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the printer.

Print cartridge

Item

HP LaserJet print cartridge

Description

12,000-page cartridge

Part number

Q7516A

Memory

Item Description

100-pin 133 MHz DDR DIMM 32 MB

Boosts the ability of the printer to handle large or complex print jobs.

48 MB

64 MB

128 MB

Part number

Q7713A

Q7714A

Q7715A

Q7718A

Cables and interfaces

Item

Parallel cables

USB cable

Description

2-meter IEEE 1284-B cable

3-meter IEEE 1284-B cable

2-meter A to B cable

Part number

C2950A

C2951A

C6518A

Print media

For more information about media supplies, go to http://www.hp.com/go/ljsupplies .

Item

HP Soft Gloss laser paper

For use with HP LaserJet printers. This is coated paper, good for business documents with high impact, such as brochures, sales material, and documents with graphics and photographic images.

Specifications: 32 lb (120 g/m 2 ).

Description

Letter (220 x 280 mm), 50 sheets/box

A4 (210 x 297 mm), 50 sheets/box

Part number

C4179A/Asia-Pacific countries/regions

C4179B/Asia-Pacific countries/regions and Europe

ENWW Part numbers 145

Item Description Part number

HP LaserJet tough paper Letter (8.5 x 11 in), 50 sheets to a carton Q1298A/North America

For use with HP LaserJet printers. This satin-finish paper is waterproof and tearproof, yet doesn't compromise on print quality or performance. Use it for signs, maps, menus, and other business applications.

A4 (210 x 297 mm), 50 sheets to a carton Q1298B/Asia-Pacific countries/regions and Europe

HP Premium Choice LaserJet paper Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

HPU1132/North America

HP's brightest LaserJet paper. Expect spectacular color and crisp black from this paper that is extra smooth and brilliantly white. This is ideal for presentations, business plans, external correspondence and other high-value documents

Letter (8.5 x 11 in), 250 sheets/ream, 6ream carton

A4 (210 x 297 mm), 5-ream carton

A4 (210 x 297 mm), 250 sheet/ream, 5ream carton

HPU1732 North America

Q2397A/Asia-Pacific countries/regions

CHP412/Europe

Specifications: 98 bright, 32 lb. (75 g/ m 2 ).

A4 (210 x 297 mm), 500 sheet/ream, 5ream carton

CHP410/Europe

A4 (210 x 297 mm), 160 g/m 2 , 500 sheet/ ream, 5-ream carton

CHP413/Europe

HP LaserJet paper Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

HPJ1124/North America

For use with HP LaserJet printers. This is good for letterhead, high-value memos, legal documents, direct mail, and correspondence.

Legal (8.5 x 14 in), 500 sheets/ream, 10ream carton

Specifications: 96 bright, 24 lb (90 g/m 2 ).

A Letter (220 x 280 mm), 500 sheets/ ream, 5-ream carton

HPJ1424/North America

Q2398A/Asia-Pacific countries/regions

A4 (210 x 297 mm), 500 sheets/ream, 5ream carton

Q2400A/Asia-Pacific countries/regions

A4 (210 x 297 mm), 500 sheets/ream CHP310/Europe

HP Printing paper

For use with HP LaserJet and inkjet printers. This has been created especially for small and home offices. It is heavier and brighter than copier paper.

Specifications: 92 bright, 22 lb.

Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

Letter (8.5 x 11 in), 500 sheets/ream, 3ream carton

A4 (210 x 297 mm), 500 sheets/ream, 5ream carton

HPP1122/North America and Mexico

HPP113R/North America

CHP210/Europe

A4 (210 x 297 mm), 300 sheets/ream, 5ream carton

CHP213/Europe

HP Multipurpose paper

For use with all office equipment-laser and inkjet printers, copiers, and fax machines. This has been created for businesses that want one paper for all their office needs. It is brighter and smoother than other office papers.

Specifications: 90 bright, 20 lb (75 g/m 2 ).

Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

Letter (8.5 x 11 in), 500 sheets/ream, 5ream carton

HPM1120/North America

HPM115R/North America

HP25011/North America

Letter (8.5 x 11 in), 250 sheets/ream, 12ream carton

HPM113H/North America

HPM1420/North America

Letter (8.5 x 11 in), 3-hole, 500 sheets/ ream, 10-ream carton

146 Appendix A Supplies and accessories ENWW

ENWW

Item Description Part number

Legal (8.5 x 14 in), 500 sheets/ream, 10ream carton

HP Office paper Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

HPC8511/North America and Mexico

For use with all office equipment-laser and inkjet printers, copiers, and fax machines. This is good for high-volume printing.

Letter (8.5 x 11 in), 3-hole, 500 sheets/ ream, 10-ream carton

HPC3HP/North America

Specifications: 84 bright, 20 lb (75 g/m 2 ).

Legal (8.5 x 14 in), 500 sheets/ream, 10ream carton

HPC8514/North America

Letter (8.5 x 11 in), Quick Pack; 2,500sheet carton

HP2500S/North America and Mexico

Letter (8.5 x 11 in), Quick Pack 3-hole;

2,500-sheet carton

HP2500P/North America

Letter (220 x 280 mm), 500 sheets/ream,

5-ream carton

Q2408A/Asia-Pacific countries/regions

A4 (210 x 297 mm), 500 sheets/ream, 5ream carton

Q2407A/Asia-Pacific countries/regions

A4 (210 x 297 mm), 500 sheets/ream, 5ream carton

CHP110/Europe

A4 (210 x 297 mm), Quick Pack;

2500 sheets/ream, 5-ream carton

CHP113/Europe

HP Office recycled paper Letter (8.5 x 11 in), 500 sheets/ream, 10ream carton

HPE1120/North America

For use with all office equipment-laser and inkjet printers, copiers, and fax machines. This is good for high-volume printing.

Letter (8.5 x 11 in), 3-hole, 500 sheets/ ream, 10-ream carton

HPE113H/North America

Satisfies U.S. Executive Order 13101 for environmentally preferable products.

Legal (8.5 x 14 in), 500 sheets/ream, 10ream carton

HPE1420/North America

Specifications: 84 bright, 20 lb, 30% post-consumer content.

HP LaserJet transparencies

For use only with HP LaserJet monochrome printers. For crisp, sharp text and graphics, rely on the only transparencies specifically designed and tested to work with monochrome

HP LaserJet printers.

Letter (8.5 x 11 in), 50 sheets to a carton 92296T/North America, Asia-Pacific countries/regions, and Europe

A4 (210 x 297 mm), 50 sheets to a carton 922296U/Asia-Pacific countries/regions and Europe

Specifications: 4.3-mil thickness.

Part numbers 147

148 Appendix A Supplies and accessories ENWW

B Service and support

Hewlett-Packard limited warranty statement

HP PRODUCT

HP LaserJet 5200L printer

DURATION OF LIMITED WARRANTY

One-year limited warranty

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.

Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If

HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER

WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP

SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,

SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any country/ region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR

SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS

SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL

ENWW Hewlett-Packard limited warranty statement 149

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR

OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY

PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY

STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Print cartridge limited warranty statement

This HP product is warranted to be free from defects in materials and workmanship.

This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.

To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO

OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR

IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF

MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE

LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR

DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT

LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO

THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

150 Appendix B Service and support ENWW

Customer Self Repair Warranty Service

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If, during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also designed for

Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

ENWW Customer Self Repair Warranty Service 151

End User License Agreement

PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License

Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and

(b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This

EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation. The term “Software” may include

(i) associated media, (ii) a user guide and other printed materials, and (iii) “online” or electronic documentation (collectively “User Documentation”).

RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO

ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR

OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS EULA. IF YOU DO

NOT ACCEPT THIS EULA, DO NOT INSTALL, DOWNLOAD, OR OTHERWISE USE THE

SOFTWARE. IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA, PLEASE

RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A

REFUND OF THE PURCHASE PRICE; IF THE SOFTWARE IS INSTALLED ON OR MADE

AVAILABLE WITH ANOTHER HP PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED

PRODUCT.

1. THIRD PARTY SOFTWARE. The Software may include, in addition to HP proprietary software

(“HP Software”), software under licenses from third parties (“Third Party Software” and “Third Party

License”). Any Third Party Software is licensed to you subject to the terms and conditions of the corresponding Third Party License. Generally, the Third Party License is located in a file such as license.txt; you should contact HP support if you cannot find any Third Party License. If the Third Party

Licenses include licenses that provide for the availability of source code (such as the GNU General

Public License) and the corresponding source code is not included with the Software, then check the product support pages of HP’s website (hp.com) to learn how to obtain such source code.

2. LICENSE RIGHTS. You will have the following rights provided you comply with all terms and conditions of this EULA: a. Use. HP grants you a license to Use one copy of the HP Software. “Use” means installing, copying, storing, loading, executing, displaying, or otherwise using the HP Software. You may not modify the

HP Software or disable any licensing or control feature of the HP Software. If this Software is provided by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on), the HP Software may only be used with such product (“HP Product”). Additional restrictions on Use may appear in the User Documentation. You may not separate component parts of the HP Software for Use. You do not have the right to distribute the HP Software.

b. Copying. Your right to copy means you may make archival or back-up copies of the HP Software, provided each copy contains all the original HP Software’s proprietary notices and is used only for backup purposes.

3. UPGRADES. To Use HP Software provided by HP as an upgrade, update, or supplement (collectively

“Upgrade”), you must first be licensed for the original HP Software identified by HP as eligible for the

Upgrade. To the extent the Upgrade supersedes the original HP Software, you may no longer use such

HP Software. This EULA applies to each Upgrade unless HP provides other terms with the Upgrade. In case of a conflict between this EULA and such other terms, the other terms will prevail.

4. TRANSFER.

a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the

HP Software to another end user. Any transfer will include all component parts, media, User

Documentation, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred

152 Appendix B Service and support ENWW

ENWW

Software will agree to this EULA. Upon transfer of the HP Software, your license is automatically terminated.

b. Restrictions. You may not rent, lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use. You may not sublicense, assign or otherwise transfer the HP Software except as expressly provided in this EULA.

5. PROPRIETARY RIGHTS. All intellectual property rights in the Software and User Documentation are owned by HP or its suppliers and are protected by law, including applicable copyright, trade secret, patent, and trademark laws. You will not remove any product identification, copyright notice, or proprietary restriction from the Software.

6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the HP Software, except and only to the extent that the right to do so is allowed under applicable law.

7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be subject to HP’s privacy policy. HP will not use such information in a form that personally identifies you except to the extent necessary to enhance your Use or provide support services.

8. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of

HP and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the greater of the amount actually paid by you for the Product or U.S. $5.00. TO THE MAXIMUM EXTENT

PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR

ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES (INCLUDING

DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, PERSONAL INJURY,

OR LOSS OF PRIVACY) RELATED IN ANY WAY TO THE USE OF OR INABILITY TO USE THE

SOFTWARE, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states or other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

9. U.S. GOVERNMENT CUSTOMERS. If you are a U.S. Government entity, then consistent with FAR

12.211 and FAR 12.212, Commercial Computer Software, Computer Software Documentation, and

Technical Data for Commercial Items are licensed under the applicable HP commercial license agreement.

10. COMPLIANCE WITH EXPORT LAWS. You will comply with all laws, rules, and regulations (i) applicable to the export or import of the Software, or (ii) restricting the Use of the Software, including any restrictions on nuclear, chemical, or biological weapons proliferation.

11. RESERVATION OF RIGHTS. HP and its suppliers reserve all rights not expressly granted to you in this EULA.

Rev. 11/06

End User License Agreement 153

Customer support

Get telephone support, free during your warranty period, for your country/region

Have the product name, serial number, date of purchase, and problem description ready.

Get 24-hour Internet support

Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/ .

www.hp.com/support/lj5200l

Get support for products used with a Macintosh computer www.hp.com/go/macosx

Download software utilities, drivers, and electronic information www.hp.com/go/lj5200l_software

Order supplies and paper

Order genuine HP parts or accessories

Order additional HP service or maintenance agreements www.hp.com/go/suresupply www.hp.com/buy/parts www.hp.com/go/carepack

154 Appendix B Service and support ENWW

HP maintenance agreements

HP has several types of maintenance agreements that meet a wide range of support needs.

Maintenance agreements are not part of the standard warranty. Support services may vary by area.

Check with your local HP dealer to determine the services available to you.

On-site service agreements

To provide you with the level of support best suited to your needs, HP has on-site service agreements with a selection of response times.

Next-day on-site service

This agreement provides support by the next working day following a service request. Extended coverage hours and extended travel beyond HP’s designated service zones are available on most onsite agreements (for additional charges).

Weekly (volume) on-site service

This agreement provides scheduled weekly on-site visits for organizations with many HP products. This agreement is designated for sites using 25 or more workstation products, including printers, plotters, computers, and disk drives.

Repacking the printer

If HP Customer Care determines that your printer needs to be returned to HP for repair, follow the steps below to repack the printer before shipping it.

CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility.

To repack the printer

Remove and retain any DIMMs that you have purchased and installed in the printer. Do not remove the DIMM that came with the printer.

CAUTION: Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer. To remove the DIMMs, see

Installing printer memory on page 173 .

Remove and retain the print cartridge.

CAUTION: It is extremely important to remove the print cartridge before shipping the printer. A print cartridge that remains in the printer during shipping will leak and entirely cover the printer engine and other parts with toner.

To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its original packing material or so that it is not exposed to light.

Remove and retain the power cable and interface cable.

If possible, include print samples and 50 to 100 sheets of paper or other print media that did not print correctly.

In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment.

ENWW HP maintenance agreements 155

Extended warranty

HP SupportPack provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP SupportPack within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group.

156 Appendix B Service and support ENWW

C Specifications

●

Physical specifications

●

Electrical specifications

●

Acoustic emissions

●

Operating environment

●

Paper specifications

ENWW 157

Physical specifications

Table C-1 Printer dimensions

Printer model Height

HP LaserJet 5200L

Without print cartridge

275 mm (10.8 in)

Depth

535 mm (21 in)

Width Weight

490 mm (19.3 in) 20.2 kg (44.5 lb)

Table C-2 Printer dimensions with all doors and trays fully opened

Printer model Height Depth

HP LaserJet 5200L 275 mm (10.8 in) 980 mm (38.6 in)

Width

490 mm (19.3 in)

Electrical specifications

WARNING!

Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This can damage the printer and void the product warranty.

Table C-3 Power requirements

Specification 110-volt models 220-volt models

Power requirements

Rated short-term current

110 to 127 volts (± 10%)

50/60 Hz (± 2 Hz)

7.5 Amps

220 to 240 volts (± 10%)

50/60 Hz (± 2 Hz)

4.5 Amps

Table C-4 Power consumption (average, in watts)

Printer model Printing

Ready

3 , 4

HP LaserJet 5200L 450 W

27 W

Values subject to change. See www.hp.com/support/lj5200l for current information.

Power numbers are the highest values measured using all standard voltages.

Default time from Ready mode to Sleep = 30 minutes.

Heat dissipation in Ready mode = 93 BTU/hour.

Recovery time from Sleep to start of printing = less than 18 seconds.

Print speed is 25 ppm.

Sleep

7 W

Acoustic emissions

Table C-5 Sound power and pressure level

Printing 3

Ready

Sound pressure level

Printing 3

WAd

=6.74 Bels (A) [67.4 dB(A)]

WAd

=4.6 Bels (A) [46 dB(A)]

Declared per ISO 9296

L pAm

=53 dB (A)

Off

0.5 W

158 Appendix C Specifications ENWW

Table C-5 Sound power and pressure level, (continued)

Ready L pAm

=31 dB (A)

Values subject to change. See www.hp.com/support/lj5200l for current information.

Configuration tested: base printer with A4 paper size.

Print speed is 25 ppm.

Operating environment

Table C-6 Necessary conditions

Environmental condition Printing

Temperature (printer and print cartridge) 15° to 32.5°C (59° to 89°F)

Relative humidity 10% to 80%

Storage/standby

-20° to 40°C (-4° to 104°F)

10% to 90%

ENWW Operating environment 159

Paper specifications

For complete paper specifications for all HP LaserJet printers, see the HP LaserJet printer family print

media guide (available at http://www.hp.com/support/ljpaperguide ).

Category

Acid content

Caliper

Curl in ream

Cut edge conditions

Fusing compatibility

Grain

Moisture content

Smoothness

Specifications

5.5 pH to 8.0 pH

0.094 to 0.18 mm (3.0 to 7.0 mils)

Flat within 5 mm (0.02 in)

Cut with sharp blades with no visible fray.

Must not scorch, melt, offset, or release hazardous emissions when heated to 200°

C (392°F) for 0.1 second.

Long grain

4% to 6% by weight

100 to 250 Sheffield

Envelopes

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:

● Weight: The weight of the envelope paper should not exceed 105 g/m 2 (28 lb) or jamming might occur.

● Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in) curl, and should not contain air.

● Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.

● Temperature: You should use envelopes that are compatible with the heat and pressure of the printer.

● Size: You should use only envelopes within the following size ranges.

◦ Minimum: 76 x 127 mm (3 x 5 in)

◦ Maximum: 216 x 356 mm (8.5 x 14 in)

NOTE: Use only tray 1 to print envelopes. You might experience some jams when using any media with a length less than 178 mm (7 in). This might be caused by paper that has been affected by environmental conditions. For optimum performance, make sure you are storing and handling the paper correctly (see

Printing and paper storage environment on page 68

). Choose envelopes in the printer driver (see

Printer drivers on page 7 ).

Envelopes with double side seams

Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below.

160 Appendix C Specifications ENWW

Acceptable envelope construction

Unacceptable envelope construction

Envelopes with adhesive strips or flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or even jams and might even damage the fuser.

Envelope margins

The following gives typical address margins for a commercial #10 or DL envelope.

Type of address

Return address

Delivery address

Top margin

15 mm (0.6 in)

51 mm (2 in)

Left margin

15 mm (0.6 in)

89 mm (3.5 in)

NOTE: For the best print quality, position margins no closer than 15 mm (0.6 in) from the edges of the envelope. Avoid printing over the area where the envelope seams meet.

Envelope storage

Proper storage of envelopes helps contribute to print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, then the envelope might wrinkle during printing.

For more information, see Printing on envelopes on page 59

Labels

CAUTION: To avoid damaging the printer, use only labels recommended for laser printers. To prevent serious jams, always use tray 1 to print labels and always use the rear output bin. Never print on the same sheet of labels more than once or print on a partial sheet of labels.

ENWW Paper specifications 161

Label construction

When selecting labels, consider the quality of each component:

● Adhesives: The adhesive material should be stable at 200°C (392°F), which is the printer fusing temperature.

● Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams.

● Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 in) of curl in any direction.

● Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

For more information, see Printing on labels on page 61 .

NOTE: Choose labels in the printer driver (see

Printer drivers on page 7

Transparencies

Transparencies used in the printer must be able to withstand 200°C (392°F), which is the printer fusing temperature.

CAUTION: To avoid damaging the printer, use only transparencies recommended for use in

HP LaserJet printers, such as HP-brand transparencies. (For ordering information, see Part numbers on page 145 .)

For more information, see Printing on transparencies on page 61 .

NOTE:

Choose transparencies in the printer driver (see Printer drivers on page 7 ).

162 Appendix C Specifications ENWW

D Regulatory information

This section contains the following regulatory information:

●

FCC regulations

●

Environmental product stewardship program

●

Declaration of conformity

●

Safety statements

ENWW 163

FCC regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.

● Increase separation between equipment and receiver.

● Connect equipment to an outlet on a circuit different from that to which the receiver is located.

● Consult your dealer or an experienced radio/TV technician.

NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment.

Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

164 Appendix D Regulatory information ENWW

Environmental product stewardship program

Protecting the environment

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.

Ozone production

This product generates no appreciable ozone gas (O

Power consumption

Power usage drops significantly while in Sleep mode, which saves natural resources and saves money without affecting the high performance of this product.

Toner consumption

Economode uses significantly less toner, which might extend the life of the print cartridge.

Paper use

This product’s optional automatic duplex feature and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.

HP LaserJet printing supplies

It’s easy to return and recycle your empty HP LaserJet print cartridges—free of charge—with HP Planet

Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, operation and recycling processes. We ensure your returned HP LaserJet print cartridges are recycled properly, processing them to recover valuable plastics and metals for new products and diverting millions of tons of waste from landfills. Since this cartridge is being recycled and used in new materials, it will not be returned to you. Your empty HP LaserJet print cartridges are recycled responsibly when you participate in the

HP Planet Partners program. Thank you for being environmentally responsible!

In many countries/regions, this product’s printing supplies (for example, print cartridges) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free take back program is available in more than 35 countries/regions. Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package.

HP printing supplies returns and recycling program information

Since 1992, HP has offered HP LaserJet supplies return and recycling free of charge. In 2004, HP Planet

Partners for LaserJet Supplies was available in 85% of the world market where HP LaserJet supplies are sold. Postage-paid and pre-addressed labels are included within the instruction guide in most

HP LaserJet print cartridge boxes. Labels and bulk boxes are also available through the Web site: www.hp.com/recycle .

ENWW Environmental product stewardship program 165

Use the label to return empty, original HP LaserJet print cartridges only. Please do not use this label for non-HP cartridges, refilled or remanufactured cartridges, or warranty returns. Printing supplies or other objects inadvertently sent to the HP Planet Partners program cannot be returned.

More than 10 million HP LaserJet print cartridges were recycled globally in 2004 through the HP Planet

Partners supplies recycling program. This record number represents 26 million pounds of print cartridge materials diverted from landfills. Worldwide, in 2004, HP recycled an average of 59% of the print cartridge by weight consisting primarily of plastic and metals. Plastics and metals are used to make new products such as HP products, plastic trays, and spools. The remaining materials are disposed of in an environmentally responsible manner.

● U.S. returns. For a more environmentally responsible return of used cartridges and supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid, pre-addressed UPS label that is supplied in the package. For more information in the U.S., call 1-800-340-2445 or visit the HP Web site at www.hp.com/recycle .

● Non-U.S. returns. Non-U.S. customers should visit the www.hp.com/recycle Web site for further information regarding availability of the HP Supplies Returns and Recycling Program.

Paper

This product is capable of using recycled papers when the paper meets the guidelines outlined in the

HP LaserJet Printer Family Print Media Specification Guide. This product is suitable for the use of recycled paper according to EN12281:2002.

Material restrictions

This HP product does not contain added mercury.

This HP product contains a battery that might require special handling at end-of-life. The batteries contained in or supplied by Hewlett-Packard for this product include the following:

HP LaserJet 5200L printer

Type

Weight

Location

User-removable

Carbon monofluoride lithium battery BR1632

1.5 g

On formatter board

166 Appendix D Regulatory information ENWW

For recycling information, you can go to www.hp.com/recycle , or contact your local authorities or the

Electronics Industries Alliance: www.eiae.org

Disposal of waste equipment by users in private households in the

European Union

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Material Safety Data Sheet (MSDS)

Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment/productinfo/safety .

For more information

To obtain information about these environmental topics:

● Product environmental profile sheet for this and many related HP products

● HP’s commitment to the environment

● HP’s environmental management system

● HP’s end-of-life product return and recycling program

● Material Safety Data Sheets

Visit www.hp.com/go/environment or www.hp.com/hpinfo/community/environment/productinfo/safety .

ENWW Environmental product stewardship program 167

Declaration of conformity

Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1

Manufacturer's Name:

Manufacturer's Address:

Hewlett-Packard Company

11311 Chinden Boulevard,

Boise, Idaho 83714-1021, USA declares, that the product

Product Name:

Regulatory Model Number 2) :

HP LaserJet 5200 series

BOISB-0502-00

Product Options:

Print Cartridges:

Including: Q7548A Optional 500-Sheet Input Tray and Q7549A Optional Duplexing Accessory

ALL

Q7516A conforms to the following Product Specifications:

Safety:

EMC:

IEC 60950-1:2001 / EN60950-1:2001 +A11

IEC 60825-1:1993 +A1 +A2 / EN 60825-1:1994 +A1 +A2 (Class 1 Laser/LED Product)

GB4943-2001

CISPR 22:2005 / EN 55022:2006 - Class B 1)

EN 61000-3-2:2000 +A2

EN 61000-3-3:1995 +A1

EN 55024:1998 +A1 +A2

FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 4

GB9254-1998, GB17625.1-2003

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 2004/108/EC and the Low Voltage Directive 2006/95/EC, and carries the CE-Marking accordingly.

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

2) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the marketing name or the product number(s).

Boise, Idaho , USA

October 24, 2007

For regulatory topics only:

European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards

Europe,, Herrenberger Straae 140, , D-71034, Böblingen, (FAX: +49-7031-14-3143), www.hp.com/go/certificates

USA Contact: Product Regulations Manager, Hewlett-Packard Company,, PO Box 15, Mail Stop 160, Boise, ID 83707-0015, , (Phone:

208-396-6000)

168 Appendix D Regulatory information ENWW

Safety statements

Laser safety

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING!

Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.

Canadian DOC regulations

Complies with Canadian EMC Class B requirements.

« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques. « CEM ». »

VCCI statement (Japan)

Power cord statement (Japan)

EMI statement (Korea)

ENWW Safety statements 169

Laser statement for Finland

Luokan 1 laserlaite

Klass 1 Laser Apparat

HP LaserJet 5200L, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.

Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.

VAROITUS !

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

VARNING !

Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

HUOLTO

HP LaserJet 5200L -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

VARO !

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.

VARNING !

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.

170 Appendix D Regulatory information ENWW

E Working with memory

This section explains the memory features of the printer and provides steps for expansion.

●

Overview

●

Installing printer memory

●

Checking DIMM installation

●

Saving resources (permanent resources)

●

Enabling memory for Windows

ENWW 171

Overview

One dual inline memory module (DIMM) slot is available for upgrading the printer with more printer memory—DIMMs are available in 32, 48, 64, and 128 MB.

For ordering information, see Order parts, accessories, and supplies on page 144 .

NOTE: Single inline memory modules (SIMMs) used in previous HP LaserJet printers are not compatible with the printer.

To find out how much memory is installed in the printer, print a configuration page. See Using printer information pages on page 80 .

172 Appendix E Working with memory ENWW

Installing printer memory

You might want to add more printer memory to the printer if you often print complex graphics, print

PostScript (PS) documents, or use many downloaded fonts. Added memory also gives you more flexibility in supporting job-storage features, such as quick copying.

To install printer memory

CAUTION: Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package, then touch bare metal on the printer.

The HP LaserJet 5200L printers come with one DIMM slot. If desired, you can replace a DIMM installed in the slot with a higher memory DIMM.

If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory. See

Using printer information pages on page 80

After the configuration page has printed, turn the printer off and disconnect the power cord.

Disconnect all interface cables.

ENWW Installing printer memory 173

Remove the right side panel by sliding it towards the rear of the printer until the side slides from the printer.

Open the access door by pulling on the metal tab.

Remove the DIMM from the antistatic package.

CAUTION: To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before handling DIMMs.

174 Appendix E Working with memory ENWW

ENWW

Hold the DIMM by the edges, and align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.)

Press the DIMM straight into the slot, and press firmly. Make sure the locks on each side of the

DIMM snap into place.

NOTE: To remove a DIMM, first release the locks.

Close the access door, and press firmly until it snaps into place.

Installing printer memory 175

To replace the right side panel, line up the alignment arrows and slide the panel toward the front of the printer until it latches into place.

10.

Reconnect the interface cable(s) and the power cord.

11.

Turn the printer on.

176 Appendix E Working with memory ENWW

Checking DIMM installation

After installing the DIMM, make sure that the installation was successful.

To verify that the DIMM is installed correctly

Turn the printer on. Check that the Ready light is illuminated after the printer has gone through the startup sequence. If an error message appears, the DIMM might have been incorrectly installed.

See

Control-panel messages on page 103

Print a configuration page (see

Using printer information pages on page 80 ).

Check the memory section on the configuration page and compare it to the configuration page that was printed before the memory installation. If the amount of memory has not increased, the DIMM might not be installed correctly, or it might be defective. Repeat the installation procedure. If necessary, install a different DIMM.

NOTE: If you installed a printer language (personality), check the "Installed Personalities and Options" section on the configuration page. This area should list the new printer language.

ENWW Checking DIMM installation 177

Saving resources (permanent resources)

Utilities or jobs that you download to the printer sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the printer memory until you turn the printer power off.

Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS.

● Mark resources as permanent only when it is absolutely necessary that they remain in memory while the printer power is turned on.

● Send permanent resources to the printer only at the beginning of a print job and not while the printer is printing.

NOTE: Overusing permanent resources or downloading them while the printer is printing might affect printer performance or the ability to print complex pages.

178 Appendix E Working with memory ENWW

Enabling memory for Windows

On the Start menu, point to Settings, and click Printers or Printers and Faxes.

Select this printer and select Properties.

On the Configure tab, click More.

In the Total Memory field, type or select the total amount of memory that is now installed.

Click OK.

Go to

Checking DIMM installation on page 177 .

ENWW Enabling memory for Windows 179

180 Appendix E Working with memory ENWW

F Printer commands

Most programs do not require you to specify printer commands. See your computer and software documentation to find the method for specifying printer commands, if needed.

PCL 6 and PCL 5e

HP-GL/2

PJL

PCL 6 and PCL 5e printer commands tell the printer which tasks to perform or which fonts to use.

This section provides a quick reference for users who are already familiar with PCL 6 and PCL 5e command structure.

The printer can print vector graphics by using the HP-GL/2 graphics language. Printing in the HP-GL/

2 language requires that the printer leave PCL 5e language and enter HP-GL/2 mode, which can be done by sending the printer PCL 5e code. Some programs switch languages through their drivers.

HP's Printer Job Language (PJL) provides control above PCL 5e and other printer languages. The four major functions provided by PJL are: printer language switching, job separation, printer configuration, and status readback from the printer. PJL commands can be used to change printer default settings.

NOTE: The table at the end of this section contains commonly used PCL 5e commands. (See

Common

PCL 6 and PCL 5 printer commands on page 184 .) For a complete listing and explanation of how to

use PCL 5e, HP-GL/2, and PJL commands, see the HP PCL/PJL Reference Set, which is available on

CD (HP part number 5961-0975).

ENWW 181

Understanding PCL 6 and PCL 5e printer command syntax

Before using printer commands, compare these characters:

Lowercase l:

Number one: l

Uppercase O:

Number 0:

Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter

O (O) and the number zero (0). These characters might not appear on your screen as shown here. You must use the exact character and case specified for PCL 6 or PCL 5e printer commands.

The figure below explains the elements of a typical printer command (in this instance, a command for page orientation).

1 2 3 4 5

Escape character (begins the escape sequence)

Parameterized character

Group character

Value field (contains both alpha and numeric characters)

Termination character (uppercase)

Combining escape sequences

Escape sequences can be combined into one escape sequence string. Follow these three important rules when combining code:

The first two characters after the E c

character are the parameterized and group characters. These characters must be the same in all of the commands that are to be combined.

When combining escape sequences, change the uppercase termination character in each individual escape sequence to lowercase.

The final character of the combined escape sequence must be uppercase.

The following is an example of an escape sequence string that would be sent to the printer to select legal-size media, landscape orientation, and eight lines per inch:

E c

&l3AE c

&l1OE c

&l8D

The following escape sequence sends the same printer commands by combining them into a shorter sequence:

182 Appendix F Printer commands ENWW

E c

&l3a1o8D

Using escape characters

Printer commands always begin with the escape character (E c

The following table shows how the escape character can be inserted in various MS-DOS programs.

DOS program

Lotus 1-2-3 and Symphony

Microsoft Word for MS-DOS

WordPerfect for MS-DOS

MS-DOS Edit

MS-DOS Edlin dBase

Entry

Type \027

Hold down Alt and type 027 on the numeric keypad

Type <27>

Hold down Ctrl + P , and press Esc

Hold down Ctrl + V , and press [

?? CHR(27)+"command"

What appears

027

<27>

?? CHR(27)+" "

Selecting PCL 6 and PCL 5 fonts

The printer font list provides PCL 6 and PCL 5 printer commands for selecting fonts. See

Using printer information pages on page 80

for information about how to print the list. A sample section is shown in the following illustration.

One variable box is available for specifying symbol sets and one for specifying point size. These variables must be filled in, or the printer will use defaults. For example, if you want a symbol set that contains line-draw characters, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the section

Common PCL 6 and PCL 5 printer commands on page 184 .

1 2

ENWW

Symbol set

Point size

Understanding PCL 6 and PCL 5e printer command syntax 183

NOTE: Fonts are either "fixed" or "proportional" in spacing. The printer contains both fixed fonts

(Courier, Letter Gothic, and Lineprinter) and proportional fonts (CG Times, Arial, Times New Roman, and others). Fixed-spaced fonts are generally used in programs such as spreadsheets and databases, where it is important for columns to line up vertically. Proportional-spaced fonts are generally used in text and word-processing programs.

Common PCL 6 and PCL 5 printer commands

Table F-1 Job-control commands

Function Command

Reset

Number of copies two-sided/one-sided printing

E c

&l#X

E c

&l#S

Options (#)

Not available

1 to 999

0 = Simplex (one-sided) printing

1 = Duplex (two-sided) with long edge binding

2 = Duplex (two-sided) with short edge binding

Table F-2 Page-control commands

Function Command

Paper source E c

&l#H

Paper size E c

&l#A

Options (#)

0 = Prints or ejects current page

1 = Tray 2

2 = Manual feed, paper

3 = Manual feed, envelope

4 = Tray 1

5 = Tray 3

6 = Optional envelop feeder

7 = Auto select

8 = Tray 4

20 to 69 = external trays

1 = Executive

2 = Letter

3 = Legal

25 = A5

26 = A4

45 = JIS B5

80 = Monarch envelope

81 = Commercial 10 envelope

184 Appendix F Printer commands ENWW

ENWW

Table F-2 Page-control commands (continued)

Function Command Options (#)

Paper type E c

&n#

90 = DL ISO envelope

91 = C5 ISO envelope

100 = B5 ISO envelope/B5 ISO

101 = Custom

5WdBond = Bond

6WdPlain = Plain

6WdColor = Color

7WdLabels = Labels

9WdRecycled = Recycled

Orientation E c

&l#O

11WdLetterhead = Letterhead

10WdCardstock = Cardstock

11WdPrepunched = Prepunched

11WdPreprinted = Preprinted

13WdTransparency = Transparency

#WdCustompapertype = Custom 1

0 = Portrait

1 = Landscape

2 = Reverse portrait

Top margin

Text length (bottom margin)

Left margin

Right margin

E c

&l#E

E c

&l#F

E c

&a#L

E c

&a#M

E c

&k#H

3 = Reverse landscape

# = Number of lines

# = Number of lines from top margin

# = Column number

# = Column number from left margin

Horizontal motion index

Vertical motion index E c

&l#C

1/120-inch increments (compresses print horizontally)

1/48-inch increments (compresses print vertically)

Line spacing E c

&l#D # = Lines per inch (1, 2, 3, 4, 5, 6, 12, 16,

24, 48)

Perforation skip E c

&l#L 0 = Disable (turn off)

1 = Enable (turn on)

For custom paper, replace "Custompapertype" with the name of the paper, and replace the "#" with the number of characters in the name, plus 1.

Understanding PCL 6 and PCL 5e printer command syntax 185

Table F-3 Cursor Positioning

Function

Vertical position (rows)

Vertical position (dots)

Vertical position (decipoints)

Horizontal position (columns)

Horizontal position (dots)

Horizontal position (decipoints)

Command

E c

&a#R

E c

*p#Y

E c

&a#V

E c

&a#C

E c

*p#X

E c

&a#H

Table F-4 Programming hints

Function

End of line wrap

Command

E c

&s#C

Display functions on

Display functions off

E c

Table F-5 Language selection

Function

Enter PCL 6 or PCL 5 mode

Command

E c

%#A

Enter HP-GL/2 mode E c

%#B

Table F-6 Font selection

Function

Symbol sets

Command

E c

186 Appendix F Printer commands

Options (#)

# = Row number

# = Dot number (300 dots = 1 in)

# = Decipoint number (720 decipoints =

1 in)

# = Column number

# = Dot number (300 dots = 1 in)

# = Decipoint number (720 decipoints =

1 in)

Options (#)

0 = Enable (turn off)

1 = Disable (turn on)

Not available

Options (#)

0 = Use previous PCL 5 cursor position

1 = Use current HP-GL/2 pen position

0 = Use previous HP-GL/2 pen position

1 = Use current PCL 5 cursor position

Options (#)

8U = HP Roman-8 Symbol Set

10U = IBM Layout (PC-8) (code page

437) Default Symbol Set

12U = IBM Layout for Europe (PC-850)

(code page 850)

8M = Math-8

19U = Windows 3.1 Latin 1

9E = Windows 3.1 Latin 2 (commonly used in Eastern Europe)

ENWW

Table F-6 Font selection (continued)

Function Command

Primary spacing

Primary pitch

Set pitch mode

Primary height

Primary style

E c

(s#P

E c

(s#H

E c

&k#S

E c

(s#V

E c

(s#S

Primary stroke wt.

E c

(s#B

Typeface E c

(s#T

1 The preferred method is to use the primary pitch command.

Options (#)

5T = Windows 3.1 Latin 5 (commonly used in Turkey)

579L = Wingdings Font

0 = Fixed

1 = Proportional

# = Characters/inch

0 = 10

4 = 12 (elite)

2 = 16.5 - 16.7 (compressed)

# = Points

0 = Upright (solid)

1 = Italic

4 = Condensed

5 = Condensed italic

0 = Medium (book or text)

1 = Semi bold

3 = Bold

4 = Extra bold

Print a PCL 6 or PCL 5 font list to view the command for each internal font.

ENWW Understanding PCL 6 and PCL 5e printer command syntax 187

188 Appendix F Printer commands ENWW

Glossary

bidirectional communication Two-way data transmission.

bin A receptacle for holding printed pages.

calibration The process in which the printer makes internal adjustments to produce the best print quality.

chooser A Macintosh accessory that you use to select a device.

control panel The area on the printer that contains buttons and a display screen. Use the control panel to set printer settings and to get information about the printer status.

default The normal or standard setting for hardware or software.

DIMM Abbreviation for “dual inline memory module.” A small circuit board that holds memory chips.

Emulated PostScript Software that emulates Adobe PostScript, a programming language that describes the appearance of the printed page. This printer language appears as “PS” in many menus.

firmware Programming instructions that are stored in a read-only memory unit inside the printer.

font A complete set of letters, numerals, and symbols in a typeface.

fuser The assembly that uses heat to fuse the toner onto the print media.

grayscale Various shades of gray.

halftone pattern A halftone pattern uses differing sizes of ink dots to produce a continuous-tone image such as a photograph.

HP Easy Printer Care software Software that provides the ability to track and maintain printers from your computer desktop.

I/O Abbreviation for “input/output,” refers to computer-port settings.

media The paper, labels, transparencies, or other material on which the printer prints the image.

memory tag A memory partition that has a specific address.

monochrome Black and white. Devoid of color.

page buffer Temporary printer memory used to hold page data while the printer creates an image of the page.

PCL Abbreviation for “Printer Control Language.”

peripheral An auxiliary device, such as a printer, modem, or storage system, that works in conjunction with a computer.

personality Distinctive features or characteristics of a printer or printer language.

ENWW Glossary 189

pixel Abbreviation for “picture element,” the smallest unit of area in an image displayed on a screen.

PJL Abbreviation for “printer job language.”

PostScript A trademarked page-description language.

PPD Abbreviation for “PostScript printer description.”

printer driver A software program that a computer uses to gain access to printer features.

RAM Abbreviation for “random access memory,” a type of computer memory that stores data that can change.

raster image An image composed of dots.

render The process of producing text or graphics.

ROM Abbreviation for “read-only memory,” a type of computer memory that stores data that should not change.

supplies Materials that the printer uses and that must be replaced. The supply item for this printer is the print cartridge.

toner The fine black or colored powder that forms the image on the printed media.

transfer unit The black plastic belt that transports media inside the printer and transfers toner from the print cartridge onto the media.

tray The receptacle that holds blank media.

190 Glossary ENWW

Index

Symbols/Numerics

250–sheet tray. See tray 2

A4 paper settings 25, 26

access denied 108

accessibility features 4

accessories

ordering 144

part numbers 145

acoustic specifications 158

adhesive labels. See labels

anticounterfeit supplies 87

auto continue setting 31, 39

autoconfiguration, drivers 7

bad transmission errors 106

batteries included 166

bidirectional communication

settings 33

binding edge settings 69

bins, output

full message 113

jams, clearing 122

locating 5

paper curl, troubleshooting 99

paper path test 35

selecting 51

blank control panel 95

blank pages

blurred print, troubleshooting 135

both sides, printing on

layout options 69

loading paper 69, 75

manually 70

paper sizes supported 69

Show Me How menu 20

usage page 22

buttons, control panel 17

C cables

parallel, connecting 44

part numbers 145

USB, connecting 45

Canadian DOC regulations 169

cancelling a print request 76

capacities, trays 12

cardstock

fuser modes 27

printing on 66

carriage returns, settings 26

cartridges

replacement intervals 86

characters, misformed 131

cleaning page 29

cleaning the printer 91

clearable warnings setting 30,

clock errors 103

code CRC errors 109

colored paper, printing on 66

commands

escape sequences 182, 183

font selection 183, 186

PCL 184

syntax 182

types of 181

communications settings 33

configuration page

printing 80

troubleshooting 95

Configure Device menu 25

control panel

access denied 108

buttons 17

cleaning page, printing 91

clearable warning settings 30

Configure Device menu 25

date/time settings 29

language, selecting 32, 41

lights 17

locating 5

menus 19

messages, alphabetical

list 108

messages, numerical list 103

messages, types of 102

Paper Handling menu 23

Print Quality menu 27

ENWW Index 191

copies, default number of 25

counterfeit supplies 87

Courier font settings 25

cover pages 72, 74, 76

creased paper,

curled paper,

custom-size paper

tray specifications 12

customer support

Linux 140

online 154

repacking printer 155

darkness, setting 29

data transmission settings 33

date, setting 29, 108

DC controller errors 107

declaration of conformity 168

default settings, restoring 34

density

DIMMs

unsupported errors 107

verifying installation 177

display, control panel

messages 17

disposal, end-of-life 166

documentation 2

dots, troubleshooting 128, 134

double-sided printing

layout options 69 loading paper 69, 75

manual 70

paper sizes supported 69

Show Me How menu 20

usage page 22

downloading software 7

dpi, settings 28 draft quality printing 28

drivers

included 4

Macintosh settings 74

Macintosh,

troubleshooting 138

operating systems

supported 7

preconfiguration 8

presets (Macintosh) 74

quick sets (Windows) 71

settings 9, 36, 48

Update Now 8

Windows settings 71

dropouts, troubleshooting 128

duplexer

bad connection errors 109

Easy Printer Care software 11,

EconoMode setting 28

electrical specifications 158

end-of-life disposal 166

energy specifications 158

enlarging documents 72

envelopes

default size, setting 25

margins 59, 161

printing from tray 1 59

sizes supported 13

specifications 160

storing 161

wrinkled, troubleshooting 133

environment for printer

specifications 159

troubleshooting 125

environmental stewardship

program 165

EPS files, troubleshooting 139

error messages

alphabetical list 108

error messages, control panel 17

escape characters 182

event log 35

extended warranty 156

factory defaults, restoring 34

Finnish laser safety

firmware upgrade errors 109,

110, 113

first page

blank 73

jams, troubleshooting 99

use different paper 72, 74,

Flip Pages Up binding option 70

fonts

Courier 25

EPS files, troubleshooting 139

included 4

list, printing 22, 80

PCL commands 183, 186

permanent resources 178

fuser

General Protection FaultException

OE 137

glossary 189

glossy paper, printing on 66

gray background,

troubleshooting 129

guides, printer information 2

192 Index ENWW

H heavy paper

fuser modes 27

printing on 66

held jobs

deleting 77 printing 77

Retrieve Job control panel

menu 21

settings 29

help, Show Me How menu 20

HP Customer Care 154

HP Driver Preconfiguration 8

HP Easy Printer Care

software 11, 81

HP fraud hotline 87

HP LaserJet Tough paper 67

HP media, ordering 145

HP Printer Utility, Macintosh 9,

humidity

Illegal Operation errors 137

image defects,

image reptition,

input trays. See trays

insert or close tray message 110

installing

Macintosh software for direct

connections 10

memory (DIMMs) 173

internal clock errors 103

J jams

common causes of 117

first sheet, troubleshooting 99

frequent 123

locations 118

output-bin, clearing 122

print quality after 125

print-cartridge area,

clearing 120

recovery 118

recovery setting 31, 41

Show Me How menu 20

trays, clearing 119

Japanese VCCI statement 169

jobs

deleting stored 77

formatted incorrectly 98

not printing,

troubleshooting 96

printing stored 77

Retrieve Job menu 21

stopped, troubleshooting 97

keys, control panel 17

Korean EMI statement 169

L labels

fuser modes 27

printing 61

specifications 161

landscape orientation

duplexing options 69

PCL commands 185

setting as default 26

language, control panel 32, 41

languages, printer

settings 30

switching, PCL

commmands 186

laser safety statements 169, 170

legal paper, clipped margins 141

letter paper, override A4

settings 25

letterhead

fuser modes 27

printing on 58

license, software 152

light print

setting toner density 29

troubleshooting 127

lights, control panel 17

lighweight paper, printing on 66

line spacing, setting default 26

lines, troubleshooting 129, 133,

134

Linux drivers 8, 140

load tray message 110

custom-size media 63

envelopes in tray 1 59

labels 61

paper for duplexing 69

unexpected size or type

errors 106

locked menus 108

loose toner, troubleshooting 130

low toner 31, 40

LPT error messages 137

Macintosh

driver settings 74

drivers supported 7

drivers, troubleshooting 138

HP Printer Utility 83

installing printing system for

direct connections 10

problems,

USB card,

maintenance agreements 155

manual feed

messages 111

settings 25, 29, 37

manuals 2

margins

custom-sized media 63

envelopes 59, 161

full-bleed images, printing 63

legal paper,

troubleshooting 141

ENWW Index 193

PCL commands 185

settings 27

material restrictions 166

Material Safety Data Sheet

(MSDS) 167

media

A4 settings 25, 26

colored paper 66

curl, troubleshooting 99

curled 132

custom-size 25, 63, 72

default size, setting 25

document size, selecting 72

duplexing, sizes supported 69

first page 72, 74, 76

glossy paper 66 heavy paper 66

HP LaserJet Tough paper 67

HP, ordering 145

loading tray 1 53

loading tray 2 55

pages per sheet 73, 74

PCL commands 184

preprinted 58 prepunched 58

PS settings 37

recycled paper 67

rotated, printing on 62

specifications 12, 160

storing 68

tray selection 29, 36, 48

tray settings 23

troubleshooting 115, 125

troubleshooting trays 99

unexpected size or type

errors 106

usage page 22

vellum, printing on 66

memory

insufficient 105, 110

part numbers 145

permanent resources 178

RAM disk settings 31, 41

sanitizing disk 113

supply errors 103

unsupported RAMerrors 107

upgrading 172

verifying installation 177

menu map

menus, control panel

mercury-free product 166

messages

alphabetical list 108

messages, control panel 17

misformed characters,

troubleshooting 131

multiple pages per sheet 73, 74

multipurpose tray. See tray 1

n-up printing 73, 74

next-day on-site service 155

No System error 107

noise specifications 158

non-HP supplies 86, 103, 111

not responding,

troubleshooting 100

number of copies, setting

default 25

on-site service agreements 155

on/off switch, locating 5

online support 154

operating environment

specifications 159

operating systems supported 7

ordering

media, HP 145 part numbers for 145

supplies and accessories 144

orientation, page

output bins. See bins output quality. See print quality

override A4/letter 25

packaging printer 155

page orientation

page too complex error 105

pages per minute 3

pages per sheet 73, 74

paper

A4 settings 25, 26

colored 66

curl, troubleshooting 99

curled 132

custom-size 25, 63, 72

default size, setting 25

document size, selecting 72

duplexing, sizes supported 69

first page 72, 74, 76

pages per sheet 73, 74

PCL commands 184

preprinted 58 prepunched 58

194 Index ENWW

PS settings 37

recycled 67

rotated, printing on 62

specifications 12, 160

storing 68

tray selection 29, 36, 48

tray settings 23

troubleshooting 115, 125

troubleshooting trays 99

unexpected size or type

errors 106

usage page 22

vellum, printing on 66

wrinkled 133

Paper Handling menu 23

paper path test 35

parallel buffer overflow

errors 105

parallel cable

length, maximum 44

part numbers 145

parallel communications,

settings 33

parallel port

connecting 44

locating 6

part numbers

accessories 145 media, HP 145 memory 145 print cartridges 145

pausing a print request 76

PCL commands

common 184

escape sequences 182, 183

font selection 183, 186

syntax 182

PCL drivers 7

PCL font list, printing 22

PCL, setting as printer

language 30

PDF error pages 26

permanent resources 178

permanent storage errors 108

personalities

automatic switching 38

errors 109

settings 30

switching, PCL

commands 186

physical specifications 158

PJL (Printer Job Language)

commands 181

portrait orientation

duplexing options 69

PCL commands 185

setting as default 26

ports

included 3

locating 6

LPT error messages 137

troubleshooting

PostScript

setting as printer language 30

troubleshooting 141

PostScript error pages

settings 26

troubleshooting 96

PostScript Printer Description

(PPD) files

included 9

troubleshooting 138

power specifications 158

power switch, locating 5

PPDs

included 9

troubleshooting 138

preconfiguration, driver 8

preprinted paper

prepunched paper

presets (Macintosh) 74

print cartridges

replacement intervals 86

print jobs

formatted incorrectly 98

not printing,

troubleshooting 96

retention 29

stopped, troubleshooting 97

print quality

image defects 125 jams, after 125

misformed characters 131 repeating defects 131

repetitive images 135

Print Quality menu 27

printer commands

escape sequences 182, 183

font selection 183, 186

PCL 184

syntax 182

types of 181

printer drivers. See drivers printer language

settings 30

switching, PCL

commands 186

ENWW Index 195

Printing menu 25

printing stopped 97, 112

printing system software 7

priority, settings 48

processor speed 4

PS Defer Media setting 37

PS Emulation drivers 7

PS error pages

settings 26

troubleshooting 96

PS font list, printing 22

PS, setting as printer

language 30

punched paper

fuser modes 27

printing on 58

Q quality. See print quality

RAM disk

rear output bin

recovery, jam 31, 41, 118

recycled paper 67

recycling 165

reducing documents 72

registration settings 27

regulatory statements 164

removing Macintosh software 10

repacking printer 155

repeating defects,

troubleshooting 131, 135

replacing printing cartridges 88

Resets menu 34

resizing documents 72

resolution

features 4

settings 28

troubleshooting quality 125

Resolution Enhancement

technology (REt) 28

resource saving 178

restoring default settings 34

REt (Resolution Enhancement

technology) 28

retention, job

deleting 77 printing 77

right-side panel, locating 5

rough paper 27

safety statements 169, 170

sanitizing disk 113

saving resources, memory 178

scaling documents 72

serial buffer overflow errors 105

serial data errors 106

service

repacking printer 155 service agreements 155

settings

control panel 16, 36

driver presets (Macintosh) 74

drivers 9

priority 48

quick sets (Windows) 71

restoring defaults 34

shipping printer 155

Show Me How menu 20

SIMMs, incompatibility 172

size mismatch errors 113

size, paper specifications 12

Size/type prompt setting 37

skewed pages 132

Sleep mode

delay, setting 30, 38

power specifications 158

turning on or off 34, 38

slow printing, troubleshooting 97,

100

smeared toner,

troubleshooting 130

software direct connection installation,

Macintosh 10

drivers 7

HP Easy Printer Care 11

Macintosh 9

settings 36, 48

software license

agreement 152

uninstalling Macintosh 10

Web sites 7

Solaris software 10

specifications

acoustic 158 electrical 158

operating environment 159

specks, troubleshooting 128,

134

speed

data transmission settings 33

pages per minute 3

resolution settings 28

troubleshooting 94, 97, 100

Spool32 errors 137

spots, troubleshooting 128, 134

status

HP Easy Printer Care

software 81

messages, types of 102

supplies page, printing 22

status, supplies

control panel messages 17

stopped printing,

troubleshooting 97, 112

stopping a print request 76

storage, job

deleting 77 printing 77

storing

straight-through paper path 52

supplies

196 Index ENWW

replacement intervals 86

replacing print cartridges 88

status page, printing 22, 80

supplies status

control panel messages 17

support

Linux 140

online 154

repacking printer 155

SupportPack, HP 156

symbol sets 26

syntax, PCL commands 182

System Setup menu 29

T technical support

Linux 140

online 154

repacking printer 155

temperature specifications 159

tests 35

text, troubleshooting

blurred 135

garbled 100

misformed characters 131

three-hole punched paper

fuser modes 27

printing on 58

time, setting 29, 108

timeout settings

held jobs 29

I/O 33

Sleep mode 30, 38

tire tracks, troubleshooting 134

toner

density setting 29

EconoMode 28

low 31, 40 out of 31, 40

output quality,

troubleshooting 130

toner cartridges. See print cartridges top output bin

transmission errors 106

transparencies

tray 1 custom-size media, printing

on 63

custom-size settings 25

duplexing 70

duplexing, loading paper 69

envelopes, printing 59

jams, clearing 119

loading 53

locating 5

manual feed settings 25, 37

paper specifications 12

printing from 29, 36, 48, 54

rotated media, printing on 62

settings 23

troubleshooting 98, 99

tray 2 custom-size media, printing

paper specifications 12

printing from 29, 36, 48

rotated media, printing on 62

settings 23

troubleshooting 98, 99

trays

action not available error 108

custom-size settings 25

duplexing 70

duplexing, loading paper 69

empty 113

included 3

insert or close message 110

manual feed settings 25

open 114

paper path test 35

paper specifications 12

PCL commands 184

registration settings 27

selecting 29, 36, 48

settings 23

Show Me How menu 20

size mismatch errors 113

troubleshooting 98, 99

type and size message 113

type mismatch message 114

unexpected size or type

troubleshooting

configuration page printing 95 control panel display 95

control panel messages,

alphabetical 108

control panel messages,

Macintosh problems 138

media 125

messages, types of 102

output quality 125

paper 115

PostScript problems 141

printing 96, 97, 100

PS errors 96

repeating defects 131

repetitive images 135

scattered lines 134

Show Me How menu 20

skewed pages 132

slow printing 97, 100

ENWW Index 197

text quality 131, 135

Windows error messages 137

wrinkled paper 133

two-sided printing

layout options 69 loading paper 69, 75

manual 70

paper sizes supported 69

Show Me How menu 20

usage page 22

type mismatch message 114

U unexpected size or type

errors 106

uninstalling Macintosh

software 10

UNIX

carriage return settings 26

model scripts 8

Update Now feature, drivers 8

upgrading memory 172

usage page 22

usage page, printing 80

USB buffer overflow errors 105

USB cable, part number 145

USB port

connecting 45

locating 6

Macintosh installation 10

supported 4

troubleshooting

Macintosh 139

Use Different Paper/Covers 72

vellum, printing on 66

vertical spacing, setting

default 26

voltage specifications 158

warranty

wave, troubleshooting 99

wavy paper, troubleshooting 132

Web sites

Macintosh customer

Material Safety Data Sheet

(MSDS) 167

ordering supplies 144

paper specifications 160

software, downloading 7

weekly on-site service 155

weight, paper specifications 12

white lines or spots,

troubleshooting 133

Wide A4 settings 26

Windows

driver settings 9, 71

drivers supported 7

error messages,

troubleshooting 137

wrinkled paper,

troubleshooting 133

198 Index ENWW

www.hp.com

*Q7547-90918*

Q7547-90918

HP LaserJet 5200L Series printers

User Guide

HP LaserJet 5200L Series printers

User Guide

Table of contents

1 Printer basics

Quick access to printer information

Printer at a glance

Features at a glance

Walkaround

Printer parts

Interface ports

Printer software

Printer drivers

Driver Autoconfiguration

Update Now

HP Driver Preconfiguration

Additional drivers

Opening the printer drivers

Software for Macintosh computers

Installing Macintosh printing system software for direct connections (USB)

To remove software from Macintosh operating systems

UNIX

Linux

Utilities

HP Easy Printer Care software

Other components and utilities

Selecting print media

Supported media sizes

Supported media types

2 Control panel

Overview

Control-panel layout

Using the control-panel menus

To use the menus

Show Me How menu

Retrieve Job menu

Information menu

Paper Handling menu

Configure Device menu

Printing submenu

Print Quality submenu

System Setup submenu

I/O submenu

Resets submenu

Diagnostics menu

Service menu

Changing printer-control-panel configuration settings

Changing control-panel settings

To change a control-panel setting

Tray-behavior options

Sleep Delay

Personality

Clearable warnings

Auto continue

Cartridge low

Cartridge-out response

Jam recovery

RAM disk

Language

3 Input/output (I/O) configuration

Parallel configuration

USB configuration

Connecting the USB cable

4 Printing tasks

Controlling print jobs

Source

Type and Size

Priority for print settings

Gaining access to printer driver settings

Using print media

Paper to avoid

Paper that can damage the printer

Configuring output bins

Printing to the top output bin

Printing to the rear output bin

Configuring trays

Loading tray 1 (multipurpose tray)

To load tray 1

Customizing tray 1 operation