SMART Technologies Response 2016 Administrator's Guide
تبلیغات
تبلیغات
SMART Learning Suite 16.2
SYSTEM ADMINISTRATOR’S GUIDE
FOR WINDOWS OPERATING SYSTEMS smarttech.com/docfeedback/171071
Product registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at smarttech.com/registration .
Keep the following information available in case you need to contact SMART Support.
Serial number:
Date of purchase:
Trademark notice
SMART Notebook, SMART Ink, SMART Document Camera, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of
SMART Technologies ULC in the U.S. and/or other countries. Microsoft, Windows, Internet Explorer, ActiveX, DirectX and Visual Studio are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Adobe, Flash and Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the U.S. and/or other countries. Firefox is a registered trademark of the Mozilla Foundation. InstallShield is a registered trademark or trademark of Flexera Software, Inc. and/or InstallShield Co. Inc. in the United States of America and/or other countries. All other third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2017 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents
04/2017 smarttech.com/kb/171071
Contents
Locating installation and supporting files
Chapter 2: Customizing the software
Chapter 3: Deploying the software
Using the command-line interface
Using third-party imaging or remote management software
Chapter 4: Activating and renewing the software
Activating the software during installation
Activating the software after installation
Using SMART Product Update (SPU) to retrieve activation status
Returning a product key activation with a command-line script
Chapter 5: Updating the software
Using a Windows Installer update installation package (MSI file)
Using a Windows Installer patch (MSP file)
Chapter 6: Uninstalling the software
Using the SMART Uninstaller user interface
Using the SMART Uninstaller command line interface
Appendix A: Language files and codes
Installation language files and codes
Handwriting recognition resources
Installing and maintaining Gallery content
Configuring Gallery content using SMART Install Manager
Working with Gallery content locations
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Chapter 1:
Chapter 1
Getting started
Locating installation and supporting files
Locating the complete installer
Locating installation packages
This guide explains how to customize and deploy the following software: l
SMART Notebook 16.2 collaborative learning software l
SMART Notebook Math Tools software l
SMART Product Drivers 12.6
l
SMART Ink™ 4.2
NOTE
For information on customizing and deploying previous versions of this software, see the appropriate system administrator’s guides, available from smarttech.com/support .
This guide is intended for IT administrators and others experienced with customizing, deploying and administering Windows® software in a networked environment. To use this guide, you must l
Know IT terminology such as “registry” and “domain controller” l
Know how to complete basic administrative tasks in Windows operating systems such as modifying the registry l
Have administrative privileges and access to servers l
Have access to the Internet
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IMPORTANT
You must run the commands documented in this guide in an Administrator Command Prompt window. To open an Administrator Command Prompt window, right-click the Command Prompt icon, and then select Run as Administrator.
Computer requirements
NOTE
Operating systems and other third-party software released after this SMART software might not be supported.
Before you install the software, ensure your teachers’ computers meet the minimum requirements:
Supported operating systems
Minimum processor
Minimum RAM
Minimum hard disk space
Other requirements
Windows 10
Windows 8.1
Windows 7 SP1 (with Platform Update KB2670838 and one of the following security update KB3033929 , KB3185330 , KB3197868 or any future update that supersedes these)
Intel® Core™ 2 Duo
2 GB (4 GB for UHD displays)
4.7 GB
Microsoft® .NET Framework 4.5.1 for SMART Notebook software and
SMART Ink
Microsoft Visual Studio® Tools 2010 for Office for SMART Ink
Adobe® Flash® Player 23 ActiveX® control for SMART Notebook software
Adobe Flash Player 23 Firefox® plug-in for SMART Notebook software
Adobe Reader® 8.0 or later
DirectX® technology 10 or later for SMART Notebook software
DirectX 10 compatible graphics hardware for SMART Notebook software
Internet Explorer® Internet browser 8 or later
Internet access to download SMART software
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IMPORTANT l
Some features require access to specific web sites. You might need to white list those web sites if your network restricts outbound Internet access.
l
All prerequisite third-party software is built into the EXE file and is automatically installed in the correct order if you deploy the EXE file.
l
The required Adobe Flash Player, Microsoft .NET Framework and Microsoft Visual Studio
Tools 2010 for Office prerequisites will be installed automatically when you run the EXE file.
l
Adobe Flash Player ActiveX control is already included with Windows 8 and later, installation is only required on Windows 7.
Locating installation and supporting files
Before you can customize or deploy SMART software, you must decide which type of file to use for the installation, and then locate the installation and supporting files. Select one of the following available installation file types.
l
Complete installer, also known as an executable (EXE) file l
Installation package, also known as an MSI file
Locating the complete installer
You can download a version of the complete installer (EXE Installer - smart16-2admin.exe) from https://education.smarttech.com/en/products/notebook/download#admin .
To download the third-party installation package
1. Go to https://education.smarttech.com/en/products/notebook/download#admin .
2. If you have a product key enter it into the Enter your key field or
If you’re looking for an older version of Notebook select the Looking for an older version of
Notebook or know what software you need? link under Step 1 – Enter your key of the web
page.
3. Select SMART Notebook 16.2 from Step 2 - Select your version menu.
4. Select Windows from Step 3 – Confirm your operating system.
5. Select MSI installer Package from Step 4 – Select install package.
6. Click DOWNLOAD.
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7. Browse to and double click the file you downloaded.
8. Unzip the .zip file.
When the third-party installation packages are unzipped, they can be found in the root of the
Support folder.
NOTE
If you do not have a license key select Download a trial version today the trial version is only available for EXE.
Locating installation packages
The SMART Learning Suite installation package (SMARTLearningSuite.msi), supporting third-party installers, and supporting handwriting language packages can be found within the .zip file and you can download the installation packages from https://education.smarttech.com/en/products/notebook/download#admin .
Extract and save the installation packages in a location on your network that’s accessible to all computers on which you plan to install the software.
IMPORTANT
SMART recommends that you use the SMARTLearningSuite.msi installation package to deploy the SMART software. If you deploy the software using individual installation packages, you need to do the following: l
Ensure you use one path for the INSTALLDIR property for SMART Product Drivers and
SMART Ink, and use a second path for the INSTALLDIR property for SMART Notebook software.
l
If you deploy any handwriting recognition resource with the administrator installer, ensure the Support\Language folder exists in the root of the admin.zip and the folder structure is intact if you install handwriting languages. This allows the administrator installer to find the resources to install.
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Required third-party packages
Before deploying the SMART Learning Suite installation package, you must deploy the following third-party installation packages:
If you want to install this software:
SMART Notebook software
SMART Ink
Deploy these installation packages: l l l
Microsoft .NET Framework 4.5.1 files
(dotNetFx451_Full_setup.exe)
Adobe Flash Player ActiveX control
(install_flash_player_active_x.msi)
Adobe Flash Player plug-in
(install_flash_player_plugin.msi) l l
Microsoft .NET Framework 4.5.1 files
(dotNetFx451_Full_setup.exe)
Microsoft Visual Studio Tools for Office
(vstor_redist.exe for both 32-bit and 64-bit computers)
IMPORTANT l
Install all the prerequisite third-party installation packages before you deploy the
SMARTLearningSuite.msi package. Some SMART Notebook software features will not function as expected if the prerequisite third-party software is not installed first. For more
information, see Installing prerequisite third-party software on page 24.
l
You can run the dotNetFx451_Full_setup.exe file to install all required Microsoft .NET
Framework prerequisites and the Microsoft .NET Framework 4 Client Profile files. However,
SMART recommends that you download the latest version of the Microsoft .NET Framework files from the Microsoft website. For information on deploying the Microsoft .NET
Framework, refer to the .NET Framework deployment guide for administrators on the MSDN website ( msdn.microsoft.com/en-us/library/ee390831.aspx
).
Internet connection is required to download and install the full .NET package.
Language files
If you plan to deploy the installation packages in a language other than English (U.S.), ensure the
corresponding MST file for the language is in the same folder as the MSI file (see Installation
language files and codes on page 53).
Similarly, if you want users to be able to view and use the handwriting recognition feature in a language other than English, you must download and install the appropriate handwriting
recognition resources (see Handwriting recognition resources on page 54).
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NOTE
For users running from the EXE file, the handwriting recognition feature will automatically download and install the selected languages.
Activation connectivity
When you deploy SMART Notebook software, make sure the computers can access SMART’s web activation services. Otherwise, the computers will not be able to activate product keys, during or after installation.
The activation web services are accessible at the following URLs: l https://activationservice.smarttech.com/IntegrationCore?WSDL
l https://activationservice.smarttech.com/flexnet/services/ActivationService?WSDL
l https://webservices.smarttech.com/products/Activation_advanced.asmx?WSDL
l https://entitlement.smarttech-prod.com/reachability
When viewed in a web browser, each of the above URLs should display a WSDL document. The last URL should display a XML document: <?xml version="1.0"?><reachable/>.
NOTE
If these sites are blocked by a proxy in your organization, add the URLs to the proxies.
SMART Install Manager and Activation Wizard will test these URLs and indicate success or failure.
When you use the SMART Install Manager tool, consider that you, as an administrator, may have less restricted access to the Internet than standard users. It is important to install SMART Notebook software on a standard user’s computer and use the Activation Wizard connectivity tester to confirm connectivity.
Using SMART Install Manager
Start the connectivity tester by pressing the Check Activation Server button. The tester will appear and show green check marks to indicate success. SMART Install Manager will also prompt you to use the connectivity tester at the time of publishing customizations.
Using Activation Wizard
In the Activation Wizard you can access the connectivity tester from the Advanced drop-down menu in the lower left of the Activation Wizard. The tester will appear and show green check marks
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See the Activation FAQ for more details and for information about other issues related
( smarttech.com/kb/170903 ).
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Chapter 2:
Chapter 2
Customizing the software
Selecting an installation file
Using SMART Install Manager with the complete installer
Using SMART Install Manager with the installation packages
SMART Install Manager controls
You can use SMART Install Manager to customize the software. SMART Install Manager works with the complete installer (EXE file) or the installation package (MSI file).
If you’re using the installation package, you can alternatively customize the software using thirdparty tools and Windows Installer properties.
Using SMART Install Manager
Using SMART Install Manager, you can customize SMART software complete installers by publishing XML files. You can also customize SMART software installation packages by publishing
MST files. You can then deploy the SMART software to computers.
To download and install SMART Install Manager
1. Go to smarttech.com/administratordownloads .
2. Press Download under SMART Notebook collaborative learning software.
3. Press Looking for an older version of Notebook or know what software you need?.
4. Press SMART Install Manager, and then save the EXE file to your computer.
5. Double-click the EXE file.
The SMART Install Manager installation wizard appears.
6. Follow the on-screen instructions.
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To customize SMART Learning Suite 16.2 using SMART Install Manager
1. Start SMART Install Manager.
2. Drag the complete installer or the installation package to the SMART Install Manager window.
3. Set the controls on each page (see SMART Install Manager controls on page 12).
4. Select File > Publish.
The Save file dialog box appears.
5. Browse to the location where you extracted the complete installer or the installation package.
6. Type a name for the XML file (for the complete installer) or MST file (for the installation package) in the File name box, and then press Save.
7. Close SMART Install Manager.
Selecting an installation file
After you install SMART Install Manager, shortcuts to the software appear on the desktop and in the
Start menu (Windows 7 operating systems) or the Apps screen (Windows 8.1 or 10 operating system).
You can use SMART Install Manager with either the complete installer or with the installation packages. Depending on which file type you select, you can do the following:
Installation file
Complete installer
(.exe file)
Installation package
(.msi file)
Tasks l
Open and customize the complete installer (.exe file).
l
Save your changes to the installation package as an XML file.
l
Publish your changes to the installation packages as an XML file.
l
Open and customize an installation package (.msi file).
l
Save your changes to the installation package as an XML file.
l
Publish your changes to the installation packages as an MST file.
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Using SMART Install Manager with the complete installer
Use the following instructions if you selected the complete installer.
Opening a complete installer file
To customize the complete installer, drag the file into the SMART Install
Manager window.
After you open the complete installer, a set of pages for that installer appears in SMART Install Manager. Customize the complete installer using the controls on these pages.
Saving your changes After you customize the complete installer, save your changes as an
XML file by selecting File > Save As. When you next start SMART Install
Manager, load the XML file by selecting File > Open, or by opening the
EXE file and then selecting File > Import.
Publishing your changes as an XML file
The final step in using SMART Install Manager to customize the complete installer is to publish your changes as an XML file. To do this, select File > Publish, and then use the dialog box to define a location for and create the XML file.
Using SMART Install Manager with the installation packages
Use the following instructions if you selected the installation packages.
Opening a complete installer file
To customize an installation package, drag the file into the SMART Install
Manager window.
NOTE
All installation packages you’ve previously opened in SMART Install
Manager appear in the Unmodified Packages tab.
After you open an installation package, a set of pages for that installation package appears in SMART Install Manager. Customize the installation package using the controls on these pages.
Saving your changes After you customize an installation package, save your changes as an
XML file by selecting File > Save As. When you next start SMART Install
Manager, load the XML file by selecting File > Open, or by opening the
MSI file and then selecting File > Import.
Publishing your changes as an XML file
The final step in using SMART Install Manager to customize an installation package is to publish your changes as an MST file. To do this, select File > Publish, and then use the dialog box to define a location for and create the MST file.
TIP
If you use an older MST file created with an earlier version of the MSI file, it might not work properly. Use the current MSI file to create your
MST file. Publish the MST file in the same location as the MSI file.
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SMART Install Manager controls
Control Procedure
General Options: Product Selection
SMART Product Drivers Select to install SMART Product Drivers.
SMART Ink Select to install SMART Ink.
SMART Notebook software
Product key
Select to install SMART Notebook software.
[N/A]
Type your 25-character product key for
SMART Notebook software.
Notes
[N/A]
If you install SMART Ink, you must install SMART
Product Drivers. When you select this check box,
SMART Install Manager selects SMART Product
Drivers automatically.
You can type the product key with or without hyphens.
When you type a volume product key, the software activates when you deploy it to your network computers.
SMART response 2 SMART response 2 software is now included in the installation and replaces
SMART Response.
IMPORTANT
Please review the details of the SMART response
2 update to ensure it will not disrupt current teach work flows. Existing data may need to be backed up. Learn more ( https://education.smarttech.com/en/products/sm art-learning-suite/smart-response-2/smartresponse-2-faqs ).
SMART Notebook
Math Tools
Product key
Remove SMART products that aren’t selected above if they exist on the system
Delay activation
Select to install SMART Notebook Math Tool software.
If you choose to install SMART Notebook Math Tools software, you must also install SMART Notebook software.
Type you 22- or 25-character product key for SMART Notebook Math Tools software.
You can type the product key with or without hyphens. When you type a volume product key, the software activates when you deploy it to your network computers.
Select to remove SMART software products available in the current SMART Learning
Suite package found on any machine on your system (except the SMART products you selected above). If you don’t select this setting, all SMART Learning Suite software found is upgraded, even if the SMART software isn’t selected above.
This affects the behavior of the installer when you perform an upgrade. It enables you to remove any software in the current SMART Learning Suite package that isn’t selected in the SMART Install
Manager.
Select to register the product keys on a system without activating them. Registered keys can be activated when users start
SMART Notebook software.
If you don’t select this setting, the software automatically activates during installation rather than manually after installation.
Delaying activation is useful for uniform deployments that include users who don’t use SMART Notebook software. Only users who start SMART Notebook software activate registered keys and consume a license.
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Control Procedure
Disable the License
Status dialog box
Select to prevent the software activation reminder from appearing after
SMART Notebook software starts.
General Options: Installation Options
Installation directory
Notes
When this check box is selected, the software activation reminder appears only when the
SMART Notebook software trial period expires.
Type the path to your preferred folder where program installation files are stored.
Once you specify the path, selected programs are installed in sub-directories of this location.
If you specify a folder, include a back slash (\) at the end of the path.
If you don’t specify a folder, Windows Installer installs the software in sub-directories of the default folder
C:\Program Files\SMART Technologies (32-bit systems) or C:\Program Files (x86) SMART
Technologies (64-bit systems).
IMPORTANT
Ensure the folder path valid.
SMART Installer Manager doesn’t verify the folder path.
Start SMART System
Menu at logon
SMART Technologies
Error Report
Install desktop shortcuts
Select to start the SMART System
Menu when the user logs on.
[N/A]
SMART Technologies Error Report installs by default as part of the installation.
Select to create shortcuts on the desktop.
This application installs by default as part of the installation, but can be turned off through Install
Manager.
In the Windows 7 operating system, this option creates shortcuts on the desktop.
In the Windows 8.1 operating system, shortcuts are created in the Windows 8.1 Apps menu.
General Options: Network/Firewall Settings
SMART lab features operates as expected
Add the URLs to your teacher and student network’s whitelist.
Handwriting recognition: Language selection
General Options: Language Selection
Select the handwriting recognition resources you want to install
Select the handwriting recognition resources you want to install.
This setting confirms that the SMART lab features operate correctly in SMART Notebook.
Don’t select more than 18 handwriting recognition resources if you’re running an administrator installation with the SMARTLearningSuite.msi file
(see smarttech.com/kb/170081 ).
General Options: SMART Product Update
Install SMART Product
Update in Full mode
Select to install SMART Product Update
(SPU) in Full mode.
Select to install SPU in Dashboard mode.
Install SMART Product
Update in Dashboard mode
Do not install SMART
Product Update
Select to not install SPU.
[N/A]
[N/A]
[N/A]
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Control
Check for updates
Update the Windows
Firewall exception list
Procedure
Type the number of days (1 to 60) between
SPU checks.
Notes
This option is available only if you install SPU in Full mode.
By default, SPU checks for product updates every 30 days.
This option is available only if you install SPU in Full mode.
Notify users about
SMART product updates
Reset per-user changes to the previous two settings
Select to notify users of available SMART product updates.
Select to remove existing Check for
updates and Notify users about SMART
product updates values the next time the user runs SPU.
General Options: Customer Experience
Enable the Customer
Experience Program on all devices
Disable the Customer
Experience Program on all devices
Select to automatically enable the
Customer Experience Program for all users.
Select to automatically disable the
Customer Experience Program for all users.
SMART Notebook: Gallery Content
Gallery Content
Team Content
My Content
Install print capture driver
Register
SMARTDocument
Camera drivers
Copy the SMART
Notebook tutorial file
This enables administrators to push new values for these settings to computers and ensures the new values are accepted. Individual users can still modify these settings.
[N/A]
[N/A]
Team Content path:
Type the path to the Team Content folder, which is a location on your school’s network where users can store shared content
My Content path:
Type the path to the My Content folder, which is a location on the user’s computer where he or she can store individual content.
See Installing and maintaining Gallery content on page 57
Select to include the Print Capture Driver in the installation.
Select to enable the registration of SMART
Document Camera™ drivers.
The Print Capture Driver is a printer driver that enables users to export content from other programs to SMART Notebook software by using the SMART Notebook Document Writer.
Disable the registration of SMART Document
Camera drivers if they conflict with the third-party drivers on the computer.
Select to copy the SMART Notebook software tutorial file to the user’s Document folder.
The SMART Notebook software tutorial file opens when a user first starts the software. It demonstrates how to use the software and what’s new in the current version of the software.
If there is limited space on users’ computers, you can choose to not copy the tutorial file to their
Documents folders.
Select to allow SMART Notebook software to communicate through the Windows
Firewall for advanced SMART Notebook software developer kit (NBSDK) functionality.
This property updates the Windows Firewall exception list for Domain and Private networks.
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Control Procedure
SMART Product Drivers: Optional Settings
Enable Tablet PC
Support
Select to use Tablet PC functionality with your SMART interactive display without having to connect a Tablet PC.
Start SNMP Agent services at logon
Select to enable SNMP Agent services.
SMART Ink: Optional Settings
Start SMART Ink at logon
Select to start SMART Ink when the user logs on.
Notes
This property is applicable for the Windows 7 operating systems. It has no effect on other operating systems.
[N/A]
[N/A]
Using third-party tools
You can customize SMART software installation packages by creating MST files using a third-party
tool, such as Orca database editor, and the Windows Installer properties (see Windows Installer
Windows Installer properties
Property Allowed values
General properties
TRANSFORMS [String]: A language MST file for the
installation (see Installation language
Notes
Ensure the specified MST file is in the same folder as the MSI file.
This property defines the language of the installer’s user interface and the installed software’s icons and shortcuts. It doesn’t define the installed software’s user interface language. The installed software uses the computer’s operating system language if it’s supported, or English
(U.S.) if not.
You can also use the TRANSFORMS property to apply an MST file created by SMART Install Manager (see ) or a third-party tool.
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Property Allowed values
MSIFASTINSTALL 1: Disable creating a system restore point.
0 (default): Ask Windows to create a system restore point.
ACTIVATE_
LICENSE
DISABLE_NAG
1 (default): Register the product keys and automatically activate the software.
0: Register the product keys and don’t automatically activate the software (delay activation).
Registered keys can be activated when users start SMART Notebook software.
1: Prevent the software activation reminder from appearing after
SMART Notebook software starts.
0 (default): Allow the software activation reminder to appear after
SMART Notebook software starts.
INSTALL_BOARD 1: Install SMART Product Drivers.
[Empty string]: The product is turned off.
LAUNCH_
SYSTEM_MENU
INSTALL_INK
1 (default): Automatically start SMART
System Menu after installation and each time the system is started.
[Empty string]: Don’t automatically start SMART System Menu after installation and each time the system is started.
1: Install SMART Ink
[Empty string]: The product is turned off.
Notes
This property applies to the complete installer (EXE) only. The MSI installer follows Windows Installer conventions and doesn’t create a system restore point in quiet (/qn) mode, but asks Windows to create a system restore point in full, reduced or basic UI modes.
By default, Windows 8.1 operating system and later creates a maximum of one system restore point in a 24hour period.
Delaying activation (0) is useful for uniform deployments that include users who don’t use
SMART Notebook software. Only users who start SMART Notebook software activate registered keys and consume a license.
When 1 is selected, the software activation reminder appears only when the SMART Notebook software trial period expires.
[N/A]
[N/A]
[N/A]
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Property
INSTALL_
NOTEBOOK
Allowed values
1: Install SMART Notebook software.
[Empty string]: The product is turned off.
Notes
[N/A]
NB_PROD_KEY [String]: The 25-character product key for SMART Notebook software you received from SMART.
MATH_PROD_
KEY
[String]: The 22- or 25-character product key for SMART Notebook
Math Tools software you received from SMART.
UNINSTALL_
EXISTING
[N/A]
[N/A]
1: Remove SMART software products available in the current SMART
Learning Suite package found on any machine on your system (except any
SMART products you included in your command).
[Empty string] (default): Upgrade all
SMART Learning Suite software found on your system, even if the
SMART software isn’t selected above.
This enables you to remove any software in the current package that isn’t included in your command.
INSTALLDIR [N/A]
DESKTOP_
ICONS
CR_ENABLED
[String]: Type the path to your preferred folder where program installation files are stored.
Once you specify the path, selected programs are installed in sub-directories of this location
1 (default): Creates desktop shortcuts to the software.
[Empty string]: Does not create desktop shortcuts.
1 (default): Enables
SMART Technologies Error Report.
0: Disables SMART Technologies
Error Report.
[N/A]
[N/A]
SPU properties
INSTALL_SPU 1 (default): Install SPU in Full mode.
2: Install SPU in Dashboard mode.
0: Don’t install SPU.
In Full mode, users can view the installed versions of SMART software as well as their product keys, and download and install updates.
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Property
SPU_TIME_
FRAME
Allowed values
[Integer]: The time in days (1 to 60) between SPU checks.
PRODUCT_
NOTIFICATION
1 (default): Notify the user when updates are available from SPU.
0: Don’t notify the user when updates are available from SPU.
INVALIDATE_
HKCU_INTERVAL
1: Remove existing Check for
updates and Notify users about
SMART product updates values the next time the user runs SPU.
0 (default): Don’t remove existing
Check for updates and Notify users about SMART product updates values the next time the user runs
SPU.
Customer Experience Program properties
CUSTOMER_
LOGGING
1 (default): Enable the Customer
Experience Program.
0: Disable the Customer Experience
Program.
Notes
By default, SPU checks for product updates every 30 days.
This property is applicable only if you install SPU.
This property is applicable only if you install SPU.
This enables administrators to push new values for these settings to computers and ensures the new values are accepted. Individual users can still modify these settings
[N/A]
SMART Notebook software properties
FULL_GALLERY 1: Install the full product.
[Empty string]: The product is turned off.
LAT_CONTENT 1: Install the Lesson Activity Toolkit collection.
[Empty string]: The product is turned off.
TEAM_
CONTENT_
PATH
[String]: Specify the path to the
Team Content folder, which is a location on your school’s network where users can store shared content.
[N/A]
[N/A]
You must specify a path to an existing folder in this property.
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Property
MY_CONTENT
Allowed values
[String]: Specify the path to the
My Content folder, which is a location on the user’s computer where he or she can store individual content.
PRINT_CAPTURE 1 (default): Install the Print Capture
Driver.
[Empty string]: Don’t install the Print
Capture Driver.
Notes
You can include environment variables in the path.
This property is useful if you want to store content in a shared network folder so users can access their
My Content folder from any computer on the network.
The Print Capture Driver is a printer driver that enables users to export content from other programs to
SMART Notebook software by using the SMART Notebook Document
Writer.
INSTALL_
DOCCAM_
DRIVERS
1 (default): Enable the registration of
SMART Document Camera drivers.
[Empty string]: Disable the registration of SMART Document Camera drivers.
Disable the registration of SMART
Document Camera drivers if they conflict with existing third-party drivers on the computer.
COPY_TUTORIAL 1 (default): Copy the
SMART Notebook software tutorial file to the user’s Documents folder.
0: Don’t copy the SMART Notebook software tutorial file to the user’s
Documents folder.
The SMART Notebook software tutorial file opens when a user first starts the software. It demonstrates how to use the software and what’s new in the current version of the software.
If there is limited space on users’ computers, you can choose to not copy the tutorial file to their
Documents folders.
ENABLE_NB_
FIREWALL
1 (default): Allow SMART Notebook software to communicate through the
Windows Firewall for advanced
NBSDK functionality.
0: Don’t allow SMART Notebook software to communicate through the
Windows Firewall. SMART Notebook software can listen locally but is unable to communicate through the
Windows Firewall.
This property updates the Windows
Firewall exception list for Domain and
Private networks.
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Property Allowed values
SMART Product Drivers properties
ENABLE_
STPCS
Notes
1 (default): Use Tablet PC functionality with the SMART Board interactive whiteboard without connecting a
Tablet PC.
0: Don’t use Tablet PC functionality with the SMART Board interactive whiteboard without connecting a
Tablet PC.
This property is applicable for the
Windows 7 operating systems. It has no effect on other operating systems.
If you specify 0, users don’t have touch support at the Windows logon screen.
START_SNMP_
SERVICE
1: Start Simple Network Management
Protocol (SNMP) when the user logs on.
0 (default): Don’t start SNMP when the user logs on.
[N/A]
INSTALL_
UNSIGNED_
DRIVERS
1: Enable the registration of unsigned third-party drivers.
0 (default): Disable the registration of unsigned third-party drivers.
If you enable the registration of unsigned third-party drivers, the installation process could ask users if they trust the makers of the drivers during installation. This can cause issues if you deploy the installation in
Silent mode. Therefore, it’s best to disable the registration of third-party drivers if you deploy the installation in
Silent mode.
SMART Ink properties
LOSU_INK 1 (default): Start SMART Ink when the user logs on.
0: Don’t start SMART Ink when the user logs on.
[N/A]
Handwriting recognition resources properties
Don’t select more than 18 handwriting recognition resources if you’re running an administrator installation with the SMARTLearningSuite.msi file (see smarttech.com/kb/170081 ).
AR 1: Install the Arabic handwriting recognition resource.
[N/A]
ZH_CN
ZH_TW
1: Install the Chinese (Simplified) handwriting recognition resource.
1: Install the Chinese (Traditional) handwriting recognition resource.
[N/A]
[N/A]
20 smarttech.com/kb/171071
LV
MS
IT
JA
KO
EL
HE
HU
FI
FR
DE
LT
Property
CS
DA
NL
EN_GB
ET
CHAPTER 2
CUSTOMIZING THE SOFTWARE
Allowed values
1: Install the Czech handwriting recognition resource.
1: Install the Danish handwriting recognition resource.
1: Install the Dutch handwriting recognition resource.
1: Install the English (UK) handwriting recognition resource.
1: Install the Estonian handwriting recognition resource.
1: Install the Finnish handwriting recognition resource.
1: Install the French handwriting recognition resource.
1: Install the German handwriting recognition resource.
1: Install the Greek handwriting recognition resource.
1: Install the Hebrew handwriting recognition resource.
1: Install the Hungarian handwriting recognition resource.
1: Install the Italian handwriting recognition resource.
1: Install the Japanese handwriting recognition resource.
1: Install the Korean handwriting recognition resource.
1: Install the Lithuanian handwriting recognition resource.
1: Install the Latvian handwriting recognition resource.
1: Install the Malay handwriting recognition resource.
Notes
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
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CUSTOMIZING THE SOFTWARE
Property
NB
PL
PT_BR
RO
RU
Allowed values
1: Install the Norwegian handwriting recognition resource.
1: Install the Polish handwriting recognition resource.
1: Install the Portuguese (Brazil) handwriting recognition resource.
1: Install the Romanian handwriting recognition resource.
1: Install the Russian handwriting recognition resource.
SK
ES
SV
TR recognition resource.
1: Install the Spanish (Spain) handwriting recognition resource.
1: Install the Swedish handwriting recognition resource.
1: Install the Turkish handwriting recognition resource.
Internet access properties
ACC [Integer]: Enable Internet access for specified components.
l
0: No components l
2: Language Setup l l l l
4: SMART Product Update
8: Customer Experience
Program
13: All components except
Language Setup
15 (default): All components
Notes
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
[N/A]
22 smarttech.com/kb/171071
Chapter 3:
Chapter 3
Deploying the software
Using the command-line interface
Installing prerequisite third-party software
Installing SMART software with the complete installer
Installing SMART software with the installation package
Using third-party imaging or remote management software
You can deploy the software using one of the following methods: l
Deploy the complete installer using the command line interface.
l
Deploy the installation packages using the command line interface.
l
Deploying the installation packages using third-party imaging or remote management software.
IMPORTANT l
Install all the prerequisite third-party installation packages before you deploy the
SMARTLearningSuite.msi package. Some SMART Notebook software features will not function as expected if the prerequisite third-party software is not installed first. For more
information, see Installing prerequisite third-party software on the next page.
l
Close any Firefox browser windows before installing the Adobe Flash Player plug-in.
l
If you are deploying SMART Product Drivers, the user must log off and log back on after you deploy the software to start the SMART Board Service. In addition, an error message might appear after you deploy the software stating that the SMARTBoardService.exe file could not be found, the user can close this error message. This message will appear only when the system is not connected to a SMART Board interactive flat panel.
l
If you want to install handwriting recognition resources, do so when you first deploy the software. If you install a handwriting recognition resource after the first deployment use the resource’s individual MSI file.
23 smarttech.com/kb/171071
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DEPLOYING THE SOFTWARE
NOTES l
You might need to manually activate the software after you deploy it.
l
Once the software products are installed, users can use SMART Language Setup to download and install handwriting recognition languages that were not installed by the admin.
Using the command-line interface
Using the command-line interface, you can deploy installation packages in many ways, such as by running commands from the command prompt or by including commands in batch script files.
Installing prerequisite third-party software
To install the Microsoft .NET Framework 4.5.1 files
NOTE
Follow the instructions on the MSDN website
( msdn.microsoft.com/en-us/library/ee390831.aspx
) when deploying the Microsoft .NET
Framework in the .NET Framework Deployment Guide for Administrators.
Run the following command to install the files in UI mode:
[Path]\dotNetFx451_Full_setup.exe /passive /showfinalerror
OR
Run the following command to install the files in silent mode:
[Path]\dotNetFx451_Full_setup.exe /q
Where [Path] is the path to the dotNetFx451_Full_setup.exe file.
To install Microsoft Visual Studio Tools for Office for 32-bit and 64-bit computers
Run the following command:
[Path]\vstor_redist.exe /q
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Where [Path] is the path to the vstor_redist.exe file.
To install the Adobe Flash Player ActiveX control
NOTE
This step is only required for Windows 7. Adobe Flash Player ActiveX control is already included in Windows 8 and later.
Run the following command: msiexec /i "[Path]\install_flash_player_active_x.msi" [Parameter]
Where o
[Path] is the path to the install_flash_player_active_x.msi file.
o
[Parameter] is the installation parameter (see Windows Installer parameters on page 27).
To install the Adobe Flash Player plug-in
Run the following command: msiexec /i "[Path]\install_flash_player_plugin.msi" [Parameter]
Where o
[Path] is the path to the install_flash_player_plugin.msi file.
o
[Parameter] is the installation parameter (see Windows Installer parameters on page 27).
Installing SMART software with the complete installer
Run the following command if you created an XML file to customize the complete installer:
"[Path]\SMART Learning Suite.exe" --adminfile [XML file][Parameter]
OR
Run the following command if you didn’t create an XML file to customize the installation package:
"[Path]\SMART Learning Suite.exe" [Properties][Parameter]
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Where o
[Path] is the path to the SMART Learning Suite.exe file and XML file.
o
[XML file] is the name of the XML file.
o
[Properties] is a set of properties you can include to customize the installation (see
Windows Installer properties on page 15).
o
[Parameter] is the installation parameter (see Windows Installer parameters on the facing page).
Installing SMART software with the installation package
To install SMART software
Run the following command if you created an MST file to customize the installation package: msiexec /i "[Path]\SMARTLearningSuite.msi" TRANSFORMS="[MST file]"
[Parameter]
OR
Run the following command if you didn’t create an MST file to customize the installation package: msiexec /i "[Path]\SMARTLearningSuite.msi" [Properties][Parameter]
Where o
[Path] is the path to the SMARTLearningSuite.msi file and MST file.
o
[MST file] is the name of the MST file.
o
[Properties] is a set of properties you can include to customize the installation (see
Windows Installer properties on page 15).
o
[Parameter] is the installation parameter (see Windows Installer parameters on the facing page).
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DEPLOYING THE SOFTWARE
Examples
The following example installs SMART Notebook software and SMART Product Drivers in Silent mode: msiexec /i "[Path]\SMARTLearningSuite.msi" INSTALL_NOTEBOOK=1 INSTALL_BOARD=1
INSTALL_INK="" LAT_CONTENT="" FULL_GALLERY=""
The following example installs the default software products, SMART Notebook software, SMART
Product Drivers, SMART Ink, Gallery Essentials, and Lesson Activity Toolkit: msiexec /i "[path]\SMARTLearningSuite.msi /q
Windows Installer parameters
The following are the standard Windows Installer parameters for the msiexec command.
Parameter
/q
Use
Hide the installation wizard.
/qb
/qb!
/qb+!
/qr
/qf
/qn
NOTE
This is Silent mode.
Show a basic installation wizard.
Show a basic installation wizard without a Cancel button.
Show a basic installation wizard without a Cancel button but with a dialog box signaling the end of the installation.
Show a reduced installation wizard.
Show the full installation wizard, including a dialog box signaling the end of the installation or the Fatal Error, User Exit or Exit dialog box.
Hide the installation wizard and the dialog box signaling the end of the installation.
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DEPLOYING THE SOFTWARE
Using third-party imaging or remote management software
The following procedure shows how to deploy SMART software using Group Policy-based deployment software. For information on deploying SMART software using your organization’s third-party imaging or remote management software, see the software’s documentation.
NOTES l
This procedure may vary depending on your version of Windows operating system and your system preferences.
l
Ensure your domain controller has Windows Installer 4.5.
To deploy an installation package
1. Copy all contents of the admin .zip file (including subfolders) to \\[Domain
Controller]\NETLOGON, where [Domain Controller] is your domain controller.
IMPORTANT
If you want users to be able to view and use the handwriting recognition feature in a language other than English, you must also copy the Support folder to \\[Domain
Controller]\NETLOGON.
The installer looks for handwriting recognition resources in the Support folder only. The
Support folder is located in the downloaded .zip file.
Also, for both Gallery and Lesson Activity Toolkit to install and operate successfully, verify that all folders and subfolders of the Support folder is copied over.
It is important you follow these guidelines to ensure a successful installation: o
You must maintain the Support folder structure.
o
The Support folder must reside in the root of the folder where the MSI file is stored.
2. Open Control Panel, double-click Administrative Tools, and then double-click Active
Directory Users and Computers.
The Active Directory Users and Computers window appears.
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DEPLOYING THE SOFTWARE
3. Right-click your domain, and then select Properties.
The Properties dialog box appears.
4. Click the Group Policy tab, and then click Edit.
The Group Policy Object Editor dialog box appears.
5. Browse to Computer Configuration\Software Settings.
6. Right-click Software Installation, select New > Package, and then browse to and select the
MSI file from step 1.
7. In the Deploy Software section, click Advanced, and then click OK.
8. Click the Modifications tab, click Add, and then browse to and select the MST file from step 1.
9. Click OK to apply the MST file to the MSI file.
10. Close all open windows and dialog boxes.
The next time each computer on the domain starts, the computer automatically installs the software in Silent mode with the customizations defined in the MST file.
29 smarttech.com/kb/171071
Chapter 4:
Chapter 4
Activating and renewing the software
Activating the software during installation
Activating the software after installation
Renewing keys in unattended mode
Renewing keys in user interface mode
Enabling and disabling automatic renewal of keys
Using SMART Product Update (SPU) to retrieve activation status
Returning a product key activation with a command-line script
Activating the software during installation
If you want to activate SMART Notebook software during deployment, you can use either of the following practices, depending on your deployment method: l
System imaging: If you use system imaging, do not activate the software before you freeze the image. You can use the Delayed Activation feature to register your product key on the system before freezing it. After the image is deployed, SMART Notebook software will prompt you to activate the registered product key. (see Delay Activation procedure in the
table under SMART Install Manager controls on page 12).
l
Network deployment: If you use a network deployment tool, such as Group Policy software installation, start up scripts, or Microsoft SCCM, you can specify your product key normally in
Install Manager or by using command-line parameters. Activation will occur during installation on each individual computer.
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Activating the software after installation
There are two situations in which the software doesn’t activate completely: l
Imaging a computer: Activation is linked to the hardware identifier of the computer on which the software is installed and activated. If you clone a hard drive image with installed and activated software, you must activate the software on each cloned computer.
l
Reverting a computer to an earlier state: If you use system recovery or protection software that periodically restores the computer to an earlier state, you might need to activate the software before locking the computer so that the activation record is not cleared each time the computer is restored.
Run the activation wizard while the computer is connected to the network, or complete the following procedure to activate the software on each computer.
NOTE
SMART Product Drivers and SMART Ink don't require activation.
Flag
-a
-pks="[Product keys]"
-pk
-v=4
-puid <Product ID>
-monitor=[Number]
-proxy=[Host:Port]
-proxyuser=[User]
-proxypassword=[Password]
Purpose
Activate the product key automatically.
Specify if it’s an auto renew or not:
-no-auto-renew or
-auto-renew
Specify the product keys. When there are one or more product keys use commas to separate.
Specify the product key.
Activation version for this release.
Specify the Product ID, where Product ID is notebook_14
Specify the monitor to display the activation wizard.
Specify the proxy host and port number to use for activation.
Specify the proxy user name to use for activation.
Specify the proxy password to use for activation.
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Flag
-locale=[Code]
Purpose
Display the activation wizard user interface in a specific language, where [Code] is your language code (see
Installation language files and codes on page 53).
To activate SMART software after installation
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe"
--puid notebook_14 --m=[Value] --v=4 --a [Optional flags] --pks="[Product
keys]"
Where o
[Value] is 4 to run the activation wizard in unattended mode.
OR
[Value] is 6 to run the activation wizard in user interface mode.
o
[Optional flags] are options you can include to configure the activation wizard.
o
Where [Product keys] are one or more software product keys, separated by commas.
To activate only SMART Notebook Math Tools software after installation
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe"
--puid notebook_14 --m=[Value] --v=4 --a [Optional flags]
--pks="[Product keys]"
Where o
[Value] is 4 to run the activation wizard in unattended mode.
OR
[Value] is 6 to run the activation wizard in user interface mode.
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CHAPTER 4
ACTIVATING AND RENEWING THE SOFTWARE o
[Optional flags] are optional flags you can include to configure the activation wizard.
Flag
-monitor=[Number]
-proxy=[Host:Port]
-proxyuser=[User]
-proxypassword=[Password]
-locale=[Code]
Purpose
Specify the monitor to display the activation wizard.
Specify the proxy host and port number to use for activation.
Specify the proxy user name to use for activation.
Specify the proxy password to use for activation.
Display the activation wizard user interface in a specific language, where [Code] is your language
code (see Installation language files and codes on page 53).
o
Where [Product keys] are one or more software product keys separated by commas.
Renewing keys
If your school has purchased maintenance or subscription licenses, SMART software attempts to renew the keys automatically on a scheduled basis before and after the keys’ expiry dates.
However, you can choose to explicitly renew the keys at a specified time. You can also choose to disable automatic renewal in situations where you don’t want the keys on a computer to be renewed (because, for example, you’re planning to retire the computer).
TIP
The activation wizard user interface distinguishes between maintenance and subscription licenses: l
Maintenance licenses are labeled with “Premium features will expire on [Date] without an active subscription”.
l
Subscription licenses are labeled with “Expires on [Date]”.
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ACTIVATING AND RENEWING THE SOFTWARE
Renewing keys in unattended mode
To renew all keys
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --m=15 --v=4
--renewal-mode all
To renew all keys associated with a single product
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --m=15 --v=4
--renewal-mode product --puid=[Product]
Where [Product] is notenook_14.
NOTE
This command renews all keys associated with the specified product.
To renew specific keys
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --m=15 --v=4
--renewal-mode product --puid=[Product] --pks="[Product keys]"
Where o
[Product] is notebook_14.
o
Where [Product keys] are one or more software product keys separated by commas.
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ACTIVATING AND RENEWING THE SOFTWARE
Renewing keys in user interface mode
To renew all keys associated with a single product
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --m=16 --v=4
--renewal-mode product --puid=[Product] --uipack=[UI pack]
Where o
[Product] is notebook_14.
o
[UI pack] is the corresponding UI pack for the selected product (notebook_10).
NOTE
This command renews all keys associated with the specified product.
To renew specific keys
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --m=16 --v=4
--renewal-mode product --puid=[Product] --uipack=[UI pack]
--pks="[Product keys]"
Where o
[Product] is notebook_14.
o
[UI pack] is the corresponding UI pack for the selected product (notebook_10).
o
Where [Product keys] are one or more software product keys separated by commas.
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CHAPTER 4
ACTIVATING AND RENEWING THE SOFTWARE
Enabling and disabling automatic renewal of keys
To enable automatic renewal of specific keys
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --m=17
--puid=[Product] --v=4 --auto-renew --pks="[Product keys]"
Where o
[Product] is notebook_14.
o
Where [Product key] is the software product key.
To disable automatic renewal of specific keys
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --m=17
--puid=[Product] --v=4 --no-auto-renew --pks="[Product keys]"
Where o
[Product] is notebook_14.
o
Where [Product keys] are one or more software product keys separated by commas.
To disable automatic renewal on a computer
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --m=18 --v=4
--no-auto-renew
To enable automatic renewal on a computer
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
37 smarttech.com/kb/171071
CHAPTER 4
ACTIVATING AND RENEWING THE SOFTWARE
SMART Product Update\activationwizard.exe" --m=18 --v=4
--auto-renew
Using SMART Product Update (SPU) to retrieve activation status
You can use SMART Product Update (SPU) from the command line to retrieve information on SPU settings and activation status. You could use this in scripts with industry standard execution tools to retrieve information on your network’s computers.
To use SPU on 32-bit Windows
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --query [Options] >
OutputFile.txt 2>nul
NOTES o
OutputFile.txt is the file in which you record the results. The path to this file can be absolute or relative. When specifying a path to a folder, make sure you have write permissions to that folder.
o o
The 2>nul command suppresses any messages that appear on the Standard Error output stream.
[Options] is used for the following optional parameters: o
--format [Format]
Valid values for [Format] are csv, json or xml. The json and xml format provides full details, and csv formats provide basic information.
o
--key [Key] o
This parameter is used to narrow down the returned results. The appropriate format for this parameter is json or xml.
The 64-bit version of this command uses the same options and parameters as the 32bit version.
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ACTIVATING AND RENEWING THE SOFTWARE
To use SPU on 64-bit Windows
Run the following command:
"C:\Program Files (x86)\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --query [OPTIONS] > OutputFile.txt
2>nul
Returning a product key activation with a command-line script
As of version 16.0, SMART Notebook supports the return of a product key activation with a command-line script. An activationwizard.exe command can be deployed across the network to return the activation from several computers, making the product key available for use on other computers.
You can specify multiple keys in one command by using the command format below.
To return product keys on 32-bit Windows
Run the following command:
"C:\Program Files\Common Files\SMART Technologies\SMART Product
Update\activationwizard.exe" --puid notebook_14 --m=4 --v=4 --return --pks=
[Product key],[Product key]
To return product keys on 64-bit Windows
Run the following command:
"C:\Program Files (x86)\Common Files\SMART Technologies\
SMART Product Update\activationwizard.exe" --puid notebook_14 --m=4 --v=4 -return --pks=[Product key],[Product key]
39 smarttech.com/kb/171071
Chapter 5:
Chapter 5
Updating the software
Using a Windows Installer update installation package (MSI file)
Using a Windows Installer patch (MSP file)
SMART periodically releases updates to its software. These updates add new features and resolve issues.
Go to smarttech.com/software to download the latest installation package. SMART provides updates in two file formats in the installation package: l
Windows Installer update installation packages (MSI files) l
Windows Installer patches (MSP files)
NOTE
MSP files are available only for select updates as identified on the SMART website.
Which file format you use depends on the version of the software installed on your computers and the version of the update. If these versions are the same, you can use the MSP file, if available, to install the update. If these versions are different (because, for example, a previous version of the software is installed on your computers), you must first upgrade the software on your computers to the same version as the update using the MSI file and then install the update using the MSP file, if available.
After you download an installation package and extract the update files, place the update files in a location on your network that’s accessible to all the computers you plan to update.
IMPORTANT
You cannot roll back an update after installing it on your computers. You must uninstall the full
version of the software using Control Panel or the command line interface (see Chapter 6:
Uninstalling the software on page 45), and then install the previous version of the software.
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CHAPTER 5
UPDATING THE SOFTWARE
Using a Windows Installer update installation package (MSI file)
The command line for running an update using a Windows Installer update installation package varies depending on whether the update is major or minor.
NOTE
The SMART website indicates whether an update is major or minor.
To run a major software update using a Windows Installer update installation package
Run the following command: msiexec /i "[Path]\[File].msi" [Parameter]
Where o
[Path] is the path to the MSI file.
o
[File] is the name of the MSI file.
o
[Parameter] is the installation parameter (see Windows Installer parameters on page 27).
IMPORTANT
Do not include the REINSTALLMODE and REINSTALL properties.
To run a minor software update using a Windows Installer update installation package
Run the following command: msiexec /i "[Path]\[File].msi" REINSTALLMODE=vomus REINSTALL=ALL [Parameter]
Where o
[Path] is the path to the MSI file.
o
[File] is the name of the MSI file.
o
[Parameter] is the installation parameter (see Windows Installer parameters on page 27).
IMPORTANT
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UPDATING THE SOFTWARE
You must include the REINSTALLMODE=vomus and REINSTALL=ALL properties for a minor update to succeed.
Using a Windows Installer patch (MSP file)
To run a software update using a Windows Installer patch
Run one of the following commands: msiexec /p "[Path]\[File].msp" REINSTALLMODE=omus /q msiexec /update "[Path]\[File].msp" /quiet
Where o
[Path] is the path to the MSP file.
o
[File] is the name of the MSP file.
43 smarttech.com/kb/171071
Chapter 6:
Chapter 6
Uninstalling the software
Using the SMART Uninstaller user interface
Using the SMART Uninstaller command line interface
After installing SMART Learning Suite 16.2, you can use SMART Uninstaller to uninstall the software.
Using the SMART Uninstaller user interface
You can uninstall SMART Learning Suite 16.2 from individual computers using the SMART
Uninstaller user interface.
To uninstall SMART Learning Suite 16.2 using the SMART Uninstaller user interface
1. In Windows 7 operating system, select Start > All Programs > SMART Technologies > SMART
Tools > SMART Uninstaller.
OR
In Windows 8.1 operating system, go to the Apps screen and then scroll to and select
SMART Technologies > SMART Uninstaller.
OR
In Windows 10 operating system, select Start > All apps, and then scroll to and select
SMART Technologies > SMART Uninstaller.
2. Press Next.
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UNINSTALLING THE SOFTWARE
3. Select the check boxes of the SMART software and supporting packages that you want to uninstall, and then press Next.
NOTES o
Some SMART software is dependent on other SMART software. If you select this software, SMART Uninstaller automatically selects the software on which it depends.
o
SMART Uninstaller automatically uninstalls any supporting packages that are no longer being used.
o
If you choose to uninstall all SMART software, SMART Uninstaller automatically uninstalls all supporting packages, including itself.
TIPS o
To select all software and supporting packages, press Select All.
o
To clear the selection of all software and supporting packages, press Clear All.
4. Press Uninstall.
SMART Uninstaller uninstalls the selected software and supporting packages.
5. Press Finish.
Using the SMART Uninstaller command line interface
In addition to the user interface, SMART Uninstaller provides a command-line interface. You can use this interface to automate the removal of SMART Learning Suite 16.2 and uninstall SMART
Learning Suite 16.2 remotely.
NOTE
SMART recommends that you copy SMART Uninstaller to a temporary location before running command lines and prefix command lines with start /wait.
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UNINSTALLING THE SOFTWARE
To uninstall all SMART software
1. Copy SMART Uninstaller to a temporary location by running one of the following commands: o
For 32-bit operating systems: copy "%CommonProgramFiles%\SMART Technologies\SMART Uninstaller.exe"
"%TEMP%" o
For 64-bit operating systems: copy "%CommonProgramFiles(x86)%\SMART Technologies\SMART Uninstaller.exe"
"%TEMP%"
2. Uninstall all software by running the following command: start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe" --noui
--uninstall-all --uilevel none
3. Delete the copy of SMART Uninstaller in the temporary location by running the following command: del "%TEMP%\SMART Uninstaller.exe"
To uninstall SMART software by product name
1. Copy SMART Uninstaller to a temporary location by running one of the following commands: o
For 32-bit operating systems: copy "%CommonProgramFiles%\SMART Technologies\SMART Uninstaller.exe"
"%TEMP%" o
For 64-bit operating systems: copy "%CommonProgramFiles(x86)%\SMART Technologies\SMART Uninstaller.exe"
"%TEMP%"
47 smarttech.com/kb/171071
CHAPTER 6
UNINSTALLING THE SOFTWARE
2. Uninstall select software by running the following command: start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe" --noui
--uninstall "[Product names]" --uilevel none
Where [Product names] is a comma delimited list of product names.
3. Delete the copy of SMART Uninstaller in the temporary location by running the following command: del "%TEMP%\SMART Uninstaller.exe"
To uninstall SMART software by product code
1. Copy SMART Uninstaller to a temporary location by running one of the following commands: o
For 32-bit operating systems: copy "%CommonProgramFiles%\SMART Technologies\SMART Uninstaller.exe"
"%TEMP%" o
For 64-bit operating systems: copy "%CommonProgramFiles(x86)%\SMART Technologies\SMART Uninstaller.exe"
"%TEMP%"
2. Uninstall select software by running the following command: start /wait "SMART Uninstaller" "%TEMP%\SMART Uninstaller.exe" --noui
--uninstall-pc [Product codes] --uilevel none
Where [Product codes] is a comma delimited list of product codes.
3. Delete the copy of SMART Uninstaller in the temporary location by running the following command: del "%TEMP%\SMART Uninstaller.exe"
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CHAPTER 6
UNINSTALLING THE SOFTWARE
Other commands
The following is a list of all the commands you can use with SMART Uninstaller.
Command
--dry-run
--locale [Language code]
Where [Language code] is a language code (for example,
fr for French)
Description
Runs the command line but doesn’t uninstall the software.
Displays SMART Uninstaller in a language other than the operating system’s language.
Notes
This is useful for testing command lines before running them.
The appropriate language pack must be installed to display SMART Uninstaller in the language.
--uilevel [Level]
Where [Level] is none, basic (default),
reduced or full
Specifies the user interface that displays when SMART
Uninstaller uninstalls the software.
--no-auto-remove
--noui
--uninstall-all
--uninstall [Product names]
Where [Product names] is a comma delimited list of product names
Normally, --uilevel none is used only in combination with --noui.
Disables the automatic removal of supporting packages (for example,
SMART Common Files) that are no longer required after the selected packages are uninstalled.
This is used only if --noui is also included.
Doesn’t display the SMART
Uninstaller user interface.
Normally, --noui is used only in combination with
--uilevel none.
[N/A] Uninstalls all detected
SMART packages.
Uninstalls the specified products.
[N/A]
--uninstall-pc [Product codes]
Where [Product codes] is a comma delimited list of product codes
Uninstalls the specified products.
[N/A]
Product codes
Version Product code
SMART Notebook software
11.4
{79660EE7-9C0B-4962-B566-2693FE34719D}
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CHAPTER 6
UNINSTALLING THE SOFTWARE
Version
14.0
14.1
14.2
14.3
15.0
15.1
15.2
16.0
16.1
16.2
Product code
{4DF72C85-33C5-4297-A0DE-FC6DB766695D}
{84579080-E961-4DE7-93AB-5E2B81A96387}
{D4C0DEF0-8D83-4884-91D9-83A07D0F2CB5}
{18E53BBD-971F-4A77-9620-EB2C1539E308}
{955F23AC-CABC-4F34-A3E4-3DF2305B64BE}
{5E112563-E291-4C20-849F-49CE3BAD73D1}
{E6EE86DD-5B8B-483D-83EB-18B9E1FD9BB8}
{47F91537-12BD-4B30-8726-5A033FE61CDA}
{AA217CD3-F8C1-4AEA-A145-5850078BFB17}
{87948734-3F7C-4E9D-8702-3B05AF3CDA23}
11.6
12
12.1
12.2
12.3
12.4
12.5
12.6
SMART Product Drivers
{46878139-B691-4169-BF20-847BC0534801}
(shipped with 16.2 January re-release)
11.4
{53330A17-78DE-458E-9997-292A2D6D3ADD}
11.5
{B1209081-5D82-4F8A-8318-BE7583B6E265}
{890680EC-2F88-47F0-970C-593081E62593}
{111A1715-267A-4387-B63D-D7E6E7D97677}
{67F35E75-A186-4F80-B291-8283331D5550}
{C3C9E674-3FD2-4535-B733-C7C62074DC4A}
{A418B556-1E81-4D42-B54E-979720B3DEBF}
{BFF16FAE-1B84-40EA-B60E-385F5A392512}
{696243E7-E4BB-4696-ACF0-C6D2FC012136}
{1E280E41-ED8E-424C-9EA9-FD52963B21BE}
(shipped with SMART Notebook 16.1)
{3298B999-38D0-4650-8FB7-3C9E71325465}
(shipped with SMART Notebook 16.2)
{B1F3CCEB-DD3B-42BF-A59B-3053C8D873F6}
(shipped with SMART Notebook 16.2 January re-release)
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CHAPTER 6
UNINSTALLING THE SOFTWARE
2.3
2.3.1
3.1
3.2
4.0
4.1
4.2
Version
SMART Ink
2.0
2.1
2.2
Product code
{5ABC49B5-D0DC-428D-A082-4AEFF6490F04}
{B4F5D378-9784-442B-97D5-24CAAF3299AA}
{FC69B741-DC56-4591-97A2-A6BA211B7E76}
{FAF3CC40-F647-4AA7-84D6-7BD67C4F2362}
{232C8EC0-4856-4EEA-B99F-5FCC4E103A09}
{52ECF84B-09E9-4C98-B4FD-17EE1BC09921}
{57E67FAF-87D9-4573-BC7F-C95B1A71287A}
{A5AEF478-1170-4335-86B8-561328B193EC}
{7AB1FDF1-6998-43AD-B705-EA8AF7439407}
{11ECCC34-FC75-4DA0-B13D-E89D1E6661BF}
{EEFD4396-4B0C-4846-9EEB-B931179AB46E}
(shipped with SMART Notebook 16.2 January re-release)
SMART Common Files
2013 (11.3) {BBA07B40-F7C6-44F7-BF08-767F8835685F}
2013 (11.4) {26A95DBF-A866-4838-A8C9-FA219FCBD22E}
51 smarttech.com/kb/171071
Appendix A:
Appendix A
Language files and codes
Installation language files and codes
Handwriting recognition resources
Installation language files and codes
Language
English (U.S.)
English (UK)
Arabic
Chinese (Simplified)
Chinese (Traditional)
Czech
Danish
Dutch
Estonian
Finnish
French (France)
German
Greek
Hebrew
Hungarian
Italian
Japanese
Latvian
1030
1043
1061
1035
1036
1031
1032
1037
Code
1033
2057
1025
2052
1028
1029
1038
1040
1041
1062
File
1033.mst
2057.mst
1025.mst
2052.mst
1028.mst
1029.mst
1030.mst
1043.mst
1061.mst
1035.mst
1036.mst
1031.mst
1032.mst
1037.mst
1038.mst
1040.mst
1041.mst
1062.mst
53 smarttech.com/kb/171071
APPENDIX A
LANGUAGE FILES AND CODES
Language
Lithuanian
Norwegian
Polish
Portuguese (Brazil)
Romanian
Russian
Spanish (Spain)
Slovak
Swedish
Turkish
Code
1063
1044
1045
1046
1048
1049
1034
1051
1053
1055
File
1063.mst
1044.mst
1045.mst
1046.mst
1048.mst
1049.mst
1034.mst
1051.mst
1053.mst
1055.mst
Handwriting recognition resources
The SMART Learning Suite 16 and later language packs contain handwriting recognition resources only. Additional localization resources previously contained in language packs are included in the product installation files.
File arabic_handwriting.msi
chinese_(simplified)_handwriting.msi
chinese_(traditional)_handwriting.msi
czech_handwriting.msi
danish_handwriting.msi
dutch_handwriting.msi
english_(united_kingdom)_handwriting.msi
estonian_handwriting.msi
finnish_handwriting.msi
french_handwriting.msi
german_handwriting.msi
greek_handwriting.msi
hebrew_handwriting.msi
Code
{648C7144-1B6F-497B-9F1A-6DFE8773816E}
{CA05B824-9AA6-455B-8DF5-2453C865FAF3}
{74B9E115-5E23-4928-92E3-73B8631AA524}
{65A75580-36A0-4490-8181-0967DD6C1464}
{6218930D-3F77-4768-8C43-CD3FA4168914}
{B4D49CAE-EF29-4775-B0BA-
0DFD6B2D69D9}
{B5D5D9DC-3361-43D7-ADED-916CC6E90A03}
{87C03A3D-8B0B-424D-AE43-4ECD74C3CC8E}
{D2BFFB26-00CD-4CA3-932F-818A5C8C7CD8}
{EF73F0B8-7EBE-4D36-92FA-6BF638F52732}
{2B73B4A7-03E4-437F-9E7F-AE533A93D4A2}
{5066774D-FF40-45EA-B797-F7F36DBC70B7}
{3623E3DE-104A-4651-B8E3-9D2851636A2F}
54 smarttech.com/kb/171071
APPENDIX A
LANGUAGE FILES AND CODES
File hungarian_handwriting.msi
italian_handwriting.msi
japanese_handwriting.msi
korean_handwriting.msi
latvian_handwriting.msi
lithuanian_handwriting.msi
malay_handwriting.msi
norwegian_handwriting.msi
polish_handwriting.msi
portuguese_(brazil)_handwriting.msi
romanian_handwriting.msi
russian_handwriting.msi
slovak_handwriting.msi
spanish_handwriting.msi
swedish_handwriting.msi
turkish_handwriting.msi
Code
{3AE061AF-B255-4052-9918-849AD4FE0C56}
{AF09A64A-245A-458A-8290-421D611A21F5}
{3FB8FA79-CAF4-47CD-A599-D68F72D1CAD1}
{C106402C-BC3E-4EA4-A3AE-6BDBCB785DC3}
{0EB8A795-CCF7-46CD-9E8A-1739A539A382}
{EE96CAF4-2439-4CD9-BFF7-DC3DFBC7781B}
{33A07CFE-B356-45A7-B2E5-99F536CC84B9}
{AE4A8476-F602-4FC0-A40D-336DC76DD7EE}
{11725848-ECA6-4E79-874C-E59D1DA6A122}
{3C2062D0-82F6-4CE3-ADAD-F993CBE2F4F5}
{84BCEABF-4624-447D-89D8-5D0B5F4DFFBC}
{4CF5A60A-8E02-4376-A9F5-8C343D473FCD}
{5E6F10F3-9006-4F78-B231-18866B792E06}
{62F6F0A3-FB04-4FDF-ABB4-11F3A042EB8A}
{9B9B50A8-84A4-4547-A9E5-FA3868CDF78B}
{9D3E3459-395A-4514-8C67-064C123C77C4}
55 smarttech.com/kb/171071
Appendix B
Installing and maintaining Gallery content
Gallery content includes the following: l
Gallery Essentials, which is a collection of educational photos and other images, audio files, and Adobe Flash Player compatible files.
l
Lesson Activity Toolkit, which contains objects teachers can use to create their own lesson activities.
You can access Gallery content from the Gallery tab in SMART Notebook software.
Configuring Gallery content using SMART Install
Manager
If you’re customizing the software using SMART Install Manager, complete the procedure in this section to configure Gallery content.
To configure Gallery content using SMART Install Manager
1. Open the software installation package in SMART Install Manager.
2. Click Product Selection.
The Product Selection page appears.
3. Select SMART Notebook (and any other products you want to install).
4. Click Gallery Content.
The Gallery Content page appears.
5. Select the Gallery content to be installed on each computer.
Gallery Essentials
Lesson Activity Toolkit
57 smarttech.com/kb/171071
APPENDIX B
INSTALLING AND MAINTAINING GALLERY CONTENT
6. Publish your changes, and then deploy the files.
If you loaded the ESI .EXE with Install Manager, publish will produce a .xml file.
If you loaded the ESI .MSI with Install Manager, publish will produce a .mst file.
7. Make sure the .xml or .mst file is saved into the same folder as the ESI installation package to be deployed.
Working with Gallery content locations
After installing the software, you can do the following: l
Starting the software in Administration mode.
l
Change the location of the My Content folder.
l
Create or connect to a Team Content folder.
l
Connect to an RSS feed.
Starting the software in Administration mode
Before you can maintain content folders, you must start the software in Administration mode.
To start SMART Notebook software in Administration mode
1. Open a Command Prompt window.
2. Type the following command:
"[Path]\Notebook.exe" /admin
Where [Path] is the path to the SMART Notebook software program folder.
3. Press ENTER.
SMART Notebook software starts in Administration mode.
Changing the location of the My Content folder
The My Content folder is a location where teachers and students can store content for their individual use.
You can specify the location of the My Content folder during installation or afterward.
58 smarttech.com/kb/171071
APPENDIX B
INSTALLING AND MAINTAINING GALLERY CONTENT
To create a new Team Content folder
1. Start the software in Administration mode.
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon , and then select Administration: Content
Locations.
The Administration: Content Locations dialog box appears.
4. Click Browse.
The Browse For Folder dialog box appears.
5. Browse to and select the new My Content folder, and then click OK.
6. Click Close.
7. Close the software.
Creating or connecting to Team Content folders
All users can create new content and save it in their My Content folders. To allow users to share content, you must create or connect to a Team Content folder.
TIP
If you create a Team Content folder on a computer’s hard disk, the folder is available only to users of that computer. However, if you create a Team Content folder on a server, the folder is available to all users on the school’s network with read and write access to the folder.
To create a new Team Content folder
1. Start the software in Administration mode.
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon, and then select Administration: Content
Locations.
The Administration: Content Locations dialog box appears.
4. Click Connect to Team Content.
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APPENDIX B
INSTALLING AND MAINTAINING GALLERY CONTENT
5. Browse to and select the folder you want to designate as a Team Content folder, and the click
OK.
NOTE
The software adds an imsmanifest.xml file to the Team Content folder after you click OK.
This file identifies the folder as a Team Content folder.
6. Click Close.
7. Close the software.
To connect to an existing Team Content folder
1. Start the software in Administration mode.
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon, and select Administration: Content
Location.
The Administration: Content Location dialog box appears.
4. Click Add Existing.
NOTE
The Team Content folder should appear in the list of content folders under the Gallery tab.
5. The Browse to and select the Team Content folder, and then click OK.
6. Click Close.
7. Close the software.
To disconnect a Team Content folder
1. Start the software in Administration mode.
2. Click the Gallery tab.
3. Click the Click here for more Gallery option icon, and then select Administration: Content
Locations.
The Administration: Content Locations dialog box appears.
60 smarttech.com/kb/171071
APPENDIX B
INSTALLING AND MAINTAINING GALLERY CONTENT
4. Select the folder in the Team Content list, and then click Remove.
IMPORTANT
If you installed the Gallery Essentials and Lesson Activity Toolkit collections, folders for those collections appear in the Team Content list. Do not remove these folders from the list, or users will not be able to access these collections.
5. Click Close.
6. Close the software.
Connecting to and RSS feed
You can connect to a public or private RSS feed to send information to your school’s SMART
Notebook software and SMART Notebook SE users through the Gallery tab.
RSS is a format for delivering regularly changing web content. Many news-related websites, blogs and other publishers broadcast their content as RSS feeds.
To connect to an RSS feed
1. Start the software in Administration mode.
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon, and then select Administration: Content
Locations.
The Administration: Content Locations dialog box appears.
4. Type the URL of the RSS feed in the Online Resources box.
5. Click Close.
6. Close the software.
61 smarttech.com/kb/171071
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