advertisement
HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstation Series
User Guide
Copyright Information
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Fourth Edition: June 2014
First Edition: March 2012
Part number: 669529-004
Warranty
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products.
Nothing herein should be construed as constituting an additional warranty.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Trademark Credits
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Intel is a trademark of Intel Corporation in the U.S. and other countries.
FireWire is a trademark of Apple Computer,
Inc., registered in the U.S. and other countries.
About this guide
This guide provides setup and troubleshooting information for the HP Z Workstation series. It includes these topics:
Guide topics
Locating HP resources on page 1
Workstation features on page 7
Setting up the workstation on page 20
Setting up, backing up, restoring, and recovering Windows
Setting up and restoring Windows 8 on page 37
Setting up and restoring Linux on page 42
Diagnostics and Minor Troubleshooting on page 49
TIP: If you do not find what you are looking for in this guide:
— Find technical details in the Maintenance and Service Guide for your workstation at http://www.hp.com/support/workstation_manuals .
— View component installation videos at http://www.hp.com/go/sml .
— See additional information on your workstation at http://www.hp.com/go/workstations .
iii
iv About this guide
Table of contents
v
vi
System Recovery from a recovery partition image ........................................... 35
Using HP Recovery Disc operating system discs ............................................. 36
Using HP Windows 8 restore media (purchased separately) ............................ 41
Customer Advisories, Customer and Security Bulletins, and Customer
vii
viii
1 Locating HP resources
This section provides information on the following resources for your HP workstation:
Topics
● Technical specifications
● HP Cool Tools
● Regulatory information
● Accessories
● System board
● Serial number, Certificate of Authenticity, and Genuine
Microsoft Label
● Product support
● HP Support Assistant
● Warranty information
Product documentation on page 4
● HP and third-party documentation, white papers
● Product notifications
● Technical specifications (QuickSpecs)
● Customer Advisories, Security Bulletins, Notices
● HP Vision Diagnostics
● HP PC Hardware Diagnostics
● Audible beeps and LED code definitions
● POST error codes
● Driver and BIOS updates
● Operating systems
Product information
Table 1-1 Product information
Topic
Technical specifications
Location
Go to www.hp.com/go/quickspecs . In the left pane, select your region and then select Workstations.
Product information 1
Table 1-1 Product information (continued)
Topic
HP Cool Tools (Windows® 7 only)
Regulatory information
Accessories
System board
Serial number, Certificate of
Authenticity (COA) labels, and
Genuine Microsoft Label (GML)
(if applicable)
Linux
Location
Most HP workstations with the Windows 7 operating system are preloaded with tools that may enhance system performance and with additional software that is not automatically installed during first boot. To access these applications:
● Click the HP Cool Tools icon on the desktop, or
● Open the HP Cool Tools folder by selecting Start > All Programs > HP > HP
Cool Tools.
To learn more about these applications, click HP Cool Tools—Learn More.
To install or launch the applications, click the appropriate application icon.
Additional information is located in the Maintenance and Service Guide for your workstation on the web at http://www.hp.com/support/workstation_manuals/ .
Refer to the Safety & Regulatory Information guide for product regulatory information. You can also refer to the regulatory label on the workstation chassis.
For complete and current information on supported accessories and components, see http://www.hp.com/go/workstations .
A diagram of the system board is located on the inside of the side access panel
(tower and desktop configurations) or on the inside of the chassis (all-in-one configurations). Additional information is located in the workstation_manuals/ .
Maintenance and Service
Guide for your workstation on the web at http://www.hp.com/support/
Serial number labels are on the top or back panel (tower and desktop configurations). The COA (Windows 7) label and GML (Windows 8) are typically located near the serial number label. Some workstations have this label on the bottom panel.
For information on running Linux on HP workstations, go to http://www.hp.com/ linux/ , then select Linux on Workstations from the list on the left.
2 Chapter 1 Locating HP resources
Support
Table 1-2 Support
Topic Location
Product support For U.S. support, go to http://www.hp.com/go/contactHP .
For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html
.
Here you can:
● Chat online with an HP technician
● Obtain email support
● Find support telephone numbers
● Locate an HP service center
HP Support
Assistant
(Windows 7 only)
Warranty information
HP Support Assistant is an HP application that helps you maintain the performance of your workstation and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided assistance.
To access HP Support Assistant, double-click the HP Support Assistant icon on your desktop.
NOTE: HP Support Assistant is pre-installed on select HP workstations running Windows 7. HP
Support Assistant is not available on workstations running Linux or Windows 8.
To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool .
To locate an existing Care Pack, see http://www.hp.com/go/lookuptool .
To extend a standard product warranty, see http://h20219.www2.hp.com/services/us/en/warranty/ carepack-overview.html
. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty.
You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and/or in the CD/DVD provided in the box. For some countries/regions, a printed HP
Limited Warranty is provided in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed copy from http://www.hp.com/go/orderdocuments or write to:
● North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco/
Naviglio (MI), Italy
● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name, and postal address.
Support 3
Product documentation
Table 1-3 Product documentation
Topic
HP user documentation, white papers, and third-party documentation
Removal and replacement videos
Product notifications
Technical specifications
Customer Advisories, Security
Bulletins, and Notices
Location
For the latest online documentation, go to http://www.hp.com/support/ workstation_manuals . These include this User Guide and the Maintenance and
Service Guide .
To learn how to remove and replace workstation components, go to http://www.hp.com/go/sml .
Subscriber's Choice is an HP program that allows you to sign up to receive driver and software alerts, proactive change notifications (PCNs), the HP newsletter, customer advisories, and more. Sign up at www.hp.com/united-states/subscribe/ gateway/?jumpid=go/subscribe-gate1 .
The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs include information about the operating system, power supply, memory, CPU, and many other system components. To access the QuickSpecs, see http://www.hp.com/go/ quickspecs/ .
To find advisories, bulletins, and notices:
1.
See http://www.hp.com/go/workstationsupport .
2.
Select the desired product.
3.
From the Resources section, select See more....
4.
Use the scroll bar to select Customer Advisories, Customer Bulletins, or
Customer Notices.
4 Chapter 1 Locating HP resources
Product diagnostics
Table 1-4 Product diagnostics
Topic
Windows 7 Diagnostics tools:
● HP Vision Diagnostics
(Z420, Z620, Z820)
● HP PC Hardware
Diagnostics (Z220 SFF,
Z220 CMT)
Location
The HP Vision Diagnostics utility is pre-installed on select Windows 7 workstations.
The HP PC Hardware Diagnostics tool is pre-installed on Windows 7 workstations.
Additional information is located in the Maintenance and Service Guide for your workstation on the web at http://www.hp.com/support/workstation_manuals/ .
Windows 8 Diagnostics tools:
● HP Vision Diagnostics
(Z420, Z620, Z820)
● HP PC Hardware
Diagnostics (Z220 SFF,
Z220 CMT)
The HP Vision Diagnostics utility is pre-installed on select Windows 8 workstations.
The HP PC Hardware Diagnostics tool is pre-installed on Windows 8 workstations.
Audible beep and LED code definitions
POST error codes
Additional information is located in the Maintenance and Service Guide for your workstation on the web at http://www.hp.com/support/workstation_manuals/ .
Refer to the workstation Maintenance and Service Guide http://www.hp.com/support/workstation_manuals .
for your workstation at
Refer to the workstation Maintenance and Service Guide http://www.hp.com/support/workstation_manuals .
for your workstation at
Product diagnostics 5
Product updates
Table 1-5 Product updates
Topic
Driver and BIOS updates
Operating systems
Location
See http://www.hp.com/go/workstationsupport to verify that you have the latest drivers for the workstation.
To determine the current workstation BIOS on your workstation, follow these steps during system power up:
1.
Power on the workstation, and press Esc during boot up.
2.
Press F10 to enter the F10 Setup utility.
3.
Go to File > System Information. Note the BIOS version and date and compare it with the BIOS versions that appear on the HP website.
For Windows 7, you can also find the BIOS version number, as follows:
1.
Go to Start > All Programs > Accessories > System Tools > System
Information.
2.
In the right pane, find the line with BIOS Version/Date.
3.
Note the BIOS version and date and compare it with the versions that appear on the HP website.
In Windows 8, you can also find the BIOS version number, as follows:
1.
Point to the upper-right or lower-right corner of the Start screen to display the charms.
2.
Click Settings > Change PC Settings.
For additional information, on:
● Operating systems supported on HP workstations, go to http://www.hp.com/go/ wsos .
● Windows operating systems, go to http://www.microsoft.com/support .
● Linux operating systems, go to http://www.hp.com/linux .
6 Chapter 1 Locating HP resources
2 Workstation features
For complete and current information on supported accessories and components for your workstation, see http://partsurfer.hp.com
.
Topics
HP Z220 SFF Workstation components on page 8
HP Z220 CMT Workstation components on page 10
HP Z420 Workstation components on page 12
HP Z620 Workstation components on page 14
HP Z820 Workstation components on page 16
Product specifications on page 18
7
HP Z220 SFF Workstation components
This section describes the HP Z220 Small Form Factor (SFF) Workstation components.
For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com
.
Z220 SFF Workstation front panel
Figure 2-1 Front panel components
Table 2-1 Component description
1
2
3
4
Optical drive
Power button
USB 2.0 ports (4, black)
Microphone or headphones connector
(software selectable, default mode is microphone)
7
5
6
Optional media card reader (shown) or optional second hard disk drive
Hard drive or optical drive activity light
Headphones connector
8 Chapter 2 Workstation features
Z220 SFF Workstation rear panel
Figure 2-2 Rear panel components
3
4
5
6
Table 2-2 Component descriptions
1 RJ–45 network connector
2
Serial port
PS/2 mouse connector (green)
Power cord connector
USB 2.0 ports (2) (back)
USB 3.0 ports (4) (blue)
7
8
9
DisplayPort (DP)
VGA (monitor) (blue)
PS/2 keyboard connector
(purple)
Audio line-out connector (green) 10
11 Audio line-in connector (blue)
NOTE: The labels for the rear panel connectors use industry-standard icons and colors.
NOTE: The DP and VGA ports are not supported when the system is configured with Intel® Xeon E3-12x0 v2 processors. Also, if a discrete graphics card is installed, these ports are disabled by default.
NOTE: Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled using the Computer (F10) Setup Utility. However, HP recommends using only discrete graphics cards when attaching three or more displays.
HP Z220 SFF Workstation components 9
HP Z220 CMT Workstation components
This section describes the HP Z220 Convertible Mini Tower (CMT) Workstation components.
For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com
.
HP Z220 CMT Workstation front panel
Figure 2-3 Front panel components
Table 2-3 Component descriptions
1 Optical drive
2 Power button
3
4
Hard drive activity light
USB 2.0 ports (1) (black)
7
8
5
6
USB 3.0 ports (2) (blue)
Headphone connector
Microphone connector
1394a FireWire® connector (optional and plugged unless configured)
10 Chapter 2 Workstation features
HP Z220 CMT Workstation rear panel
Figure 2-4 Rear panel components
3
4
5
6
7
8
Table 2-4 Component descriptions
1 Power cord connector
2 PS/2 keyboard connector (purple)
DVI-I connector
Display Port (DP) connector
USB 2.0 ports (4) (black)
USB 3.0 ports (2) (blue)
Microphone connector (pink)
Audio line-out connector (green)
9
10
Power supply Built-In Self Test (BIST) LED
PS/2 mouse connector (green)
11 Universal chassis clamp opening
12
13
14
Cable lock slot
Padlock loop
RJ-45 network connector
15 Audio line-in connector (blue)
NOTE: The labels for the rear panel connectors use industrystandard icons and colors.
NOTE: The DP and DVI-I ports are not supported when the system is configured with Intel Xeon E3-12x0 v2 processors. Also, if a discrete graphics card is installed these ports are disabled by default.
NOTE: Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled using the Computer (F10) Setup Utility. However, HP recommends using only discrete graphics cards when attaching three or more displays.
HP Z220 CMT Workstation components 11
HP Z420 Workstation components
HP Z420 Workstation front panel
Figure 2-5 Front panel components
Table 2-5 Component descriptions
1 Optical drive
2 Power button
3 Hard drive activity light
4 USB 2.0 port (1, black)
5
6
7
8
USB 3.0 ports (2, blue)
Headphone connector
Microphone connector
IEEE–1394a FireWire connector
(optional and plugged unless configured)
12 Chapter 2 Workstation features
HP Z420 Workstation rear panel
Figure 2-6 Rear panel components
Table 2-6 Component descriptions
1
Power supply Built-In Self Test
(BIST) LED
2
9
Universal chassis clamp opening 10
3
4
5
6
7
8
PS/2 mouse connector (green)
USB 2.0 ports (4, black)
Security slot
Padlock loop
Audio line-in connector (blue)
Graphics card connector
11
12
13
14
15
16
Audio line-out connector (green)
Microphone connector (pink)
AMT-enabled RJ-45 network connector (orange)
USB 3.0 ports (2, blue)
IEEE-1394a FireWire connector
(white)
PS/2 keyboard connector
(purple)
Rear power button
Power cord connector
HP Z420 Workstation components 13
HP Z620 Workstation components
HP Z620 Workstation front panel
Figure 2-7 Front panel components
Table 2-7 Component descriptions
1 Optical drive
2 Power button
3
4
Hard drive activity light
USB 2.0 port (black)
7
8
5
6
USB 3.0 ports (2, blue)
Headphone connector
Microphone connector
IEEE–1394a FireWire connector
14 Chapter 2 Workstation features
HP Z620 Workstation rear panel
Figure 2-8 Rear panel components
Table 2-8 Component descriptions
1 Power cord connector 8
2
3
4
5
PS/2 mouse connector (green)
USB 2.0 ports (4, black)
RJ-45 network connectors (orange)
Bottom connector is AMT enabled
Audio line-in connector (blue)
6
7
Graphics card connector
Security slot
9
10
11
12
Audio line-out connector (green)
Microphone connector (pink)
USB 3.0 ports (2, blue)
IEEE-1394a FireWire connector
(white)
PS/2 keyboard connector (purple)
13
14
Rear power button
Power supply Built-In Self Test (BIST)
LED
HP Z620 Workstation components 15
HP Z820 Workstation components
HP Z820 Workstation front panel
Figure 2-9 Front panel components
Table 2-9 Component descriptions
1 Optical drive
2 Power button
3
4
Hard drive activity light
USB 2.0 port (1, black)
7
8
5
6
USB 3.0 ports (2, blue)
Headphone connector
Microphone connector
IEEE–1394a FireWire connector
16 Chapter 2 Workstation features
HP Z820 Workstation rear panel
Figure 2-10 Rear panel components
Table 2-10 Component descriptions
1
2
Power cord connector
PS/2 mouse connector (green)
9
10
USB 3.0 ports (2, blue)
USB 2.0 ports (4, black)
5
6
7
8
3
4
Audio line-in connector (blue) 11
RJ-45 network connectors (2, orange)
Top connector is AMT enabled
IEEE-1394a FireWire connector
(white)
12
13
Security slot 14
Graphics card connector(s)
Serial connector (teal blue)
15
Audio line-out connector (green)
Microphone connector (pink)
PS/2 keyboard connector (purple)
Rear power button
Power supply Built-In Self Test
(BIST) LED
HP Z820 Workstation components 17
Product specifications
Workstation weights and dimensions
Weight
Characteristic
Standard configuration
Minimum configuration
Maximum configuration
Height
Chassis dimensions
Tower configuration
Width
Depth
Chassis dimensions
Converted desktop configuration
Height
Width
Depth
HP Z220
SFF
10.0 cm
(3.95 in)
38.1 cm
(15.0 in)
10.0 cm
(3.95 in)
33.8 cm
(13.3 in)
38.1 cm
(15.0 in)
7.5 kg
(16.53 lb.)
6.6 kg
(14.55 lb)
8.4 kg
(18.52 lb)
33.8 cm
(13.3 in)
HP Z220
CMT
17.8 cm
(7.0 in)
45.4 cm
(17.9 in)
17.8 cm
(7.0 in)
44.8 cm
(17.6 in)
45.4 cm
(17.9 in)
11.6 kg
(25.57 lb)
10.6 kg
(23.37 lb)
14.7 kg
(32.41 lb)
44.8 cm
(17.6 in)
HP Z420
13.2 kg
(29.10 lb)
12.5 kg
(27.56 lb)
17.7 kg
(39.02 lb)
44.76 cm
(17.62 in)
17.78 cm
(7.00 in)
44.50 cm
(17.53 in)
17.78 cm
(7.00 in)
44.76 cm
(17.62 in)
44.50 cm
(17.53 in)
HP Z620
17.9 kg
(39.46 lb)
15.5 kg
(34.17 lb)
22.6 kg
(49.82 lb)
44.45 cm
(17.50 in)
17.15 cm
(6.75 in)
46.48 cm
(18.30 in)
17.15 cm
(6.75 in)
44.45 cm
(17.50 in)
46.48 cm
(18.30 in)
HP Z820
20.3 cm
(8.0 in)
52.5 cm
(20.7 in)
20.3 cm
(8.0 in)
44.4 cm
(17.5 in)
52.5 cm
(20.7 in)
26.6 kg
(58.64 lb)
24.0 kg
(52.91 lb)
32.0 kg
(70.55 lb)
44.4 cm
(17.5 in)
18 Chapter 2 Workstation features
Environmental specifications
Table 2-11 HP Workstation environmental specifications
Characteristic HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstations
Temperature
Humidity
Altitude
Shock
Vibration
Operating: 5°C to 35°C (40°F to 95°F)
Non-operating: -40°C to 60°C (-40°F to 140°F)
NOTE: Derate by 1°C (1.8°F) for every 305 m (1,000 ft) altitude over 1,524 m (5,000 ft).
Operating: 8% to 85% relative humidity, non-condensing
Non-operating: 8% to 90% relative humidity, non-condensing
Operating: 0 to 3,048 m (10,000 ft)
Non-operating: 0 to 9,144 m (30,000 ft)
Operating: ½-sine: 40g, 2-3ms
Non-operating:
● ½-sine: 160 cm/s, 2-3ms (~100 g )
● square: 422 cm/s, 20 g
NOTE: Values represent individual shock events and do not indicate repetitive shock events.
Operating Random: 0.5
g (rms), 5-300 Hz
Non-Operating: random: 2.0
g (rms), 10-500 Hz
NOTE: Values do not indicate continuous vibration.
Product specifications 19
3 Setting up the workstation
This chapter describes how to set up your workstation.
Topics
Ensuring proper ventilation on page 20
Converting to desktop configuration (Z220 CMT and Z420) on page 29
Ensuring proper ventilation
Proper ventilation for the system is important for workstation operation. Follow these guidelines:
● Operate the workstation on a sturdy, level surface.
● Provide at least 15.24 cm (6 inches) of clearance at the front and back of the workstation.
(Workstation models vary.)
Figure 3-1 Proper workstation ventilation
● Ensure that the ambient air temperature falls within the environmental specifications listed in this document.
20 Chapter 3 Setting up the workstation
NOTE: The ambient upper limit of 35°C (95°F) only good up to 1524 m (5000 ft) elevation.
There is a 1°C (33.8°F) per 304.8 m (1000 ft) derating above 1524 m (5000 ft). So, at 3,048 m
(10,000 ft), the upper ambient air temperature limit is 30°C (86°F).
● For cabinet installation, ensure adequate cabinet ventilation and ensure that the ambient temperature within the cabinet does not exceed specified limits.
● Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or air intakes, as shown in the following figure.
Figure 3-2 Proper workstation placement
Ensuring proper ventilation 21
Setup procedures
WARNING!
To reduce the risk of electric shock or damage to your equipment, observe these practices:
• Plug the power cord into an AC outlet that is easily accessible.
• Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).
• Plug the cord into a grounded (earthed) three-pin outlet. Do not disable the power cord grounding pin (for example, by attaching a two-pin adapter). The grounding pin is an important safety feature.
NOTE: An HP Z820 Workstation with a 1125 W power supply might require more power than the typical office environment can supply. For details, see the Site Preparation Guide for the workstation at http://www.hp.com/support/workstation_manuals .
To set up the workstation:
1.
Connect the mouse, keyboard, and power cord to the workstation.
2.
Connect the monitor to the workstation.
3.
Plug the workstation power cord and monitor power cord into an AC outlet.
4.
Connect other peripheral components (such as a printer) according to the instructions included with the device.
5.
Connect an Ethernet cable to the computer and to a network router or LAN device.
Figure 3-3 Connecting the workstation
22 Chapter 3 Setting up the workstation
Adding monitors
Planning for additional monitors
All graphics cards provided with HP Z series Workstations support two simultaneous display monitors
(see Connecting and configuring monitors on page 26 ). Cards that support more than two monitors
are available. The process for adding monitors depends on your graphics card(s) and the type and number of monitors you add.
Use this process to plan for adding more monitors.
1.
Assess your monitor needs:
● Determine how many monitors you require.
● Determine the kind of graphics performance you want.
● Note the type of graphics connector used by each monitor. HP provides graphics cards with
DisplayPort (DP) and DVI interfaces, but you can use adapters and third-party cards to interface to other graphics formats, including DVI-I, HDMI, or VGA.
TIP: Some adapters for older legacy hardware may cost more than others. You may want to compare the cost of acquiring adapters with the cost of getting a newer monitor that doesn't need adapters.
2.
Determine if you need additional graphics cards:
● Consult the graphics card documentation to determine how many monitors you can connect to the card.
You may need to acquire adapters to match the card output to the monitor connector. (See
Matching graphics cards to monitor connectors on page 25
.)
● If necessary, plan to acquire a new graphics card to drive additional monitors.
● The maximum number of monitors that a graphics card supports depends on the card. Most cards provide outputs for two monitors. Some provide three or four outputs.
Adding monitors 23
NOTE: Monitors with resolutions above 1920 x 1200 pixels at 60 Hz require a graphics card with either Dual Link DVI (DL-DVI) or DisplayPort output. To get native resolution with
DVI, you must use a DL-DVI cable, not standard DVI-I or DVI-D cables.
HP computers do not support all graphics cards. Make sure a new graphics card is
supported before purchasing it. See Finding supported graphics cards on page 25 .
Many graphics cards provide more than two monitor outputs but limit you to using only two at a time. Consult the graphics card documentation or look up information on the card according to the procedure in
Finding supported graphics cards on page 25
.
Some graphics cards support multiple monitors by multiplexing the monitor signal across multiple outputs. This might reduce graphics performance. Consult the graphics card
.
.)
The different models of HP Z series Workstations have different limits on the mechanical size, data speed, and power available for additional graphics cards. In addition, the usual practical limit for graphics cards is two per computer. Refer to the Maintenance and Service
Guide for expansion card slot identification to make sure a new graphics card will work for your computer.
3.
If you want to add a new graphics card or cards: a.
Determine which graphics card HP supports that will best fit your needs in terms of number of monitors, compatibility with the monitors you plan to use, and performance. See
Finding supported graphics cards on page 25
.
b.
Make sure you have the correct drivers for the card.
c.
Install the graphics card according to the video instructions for your workstation at http://www.hp.com/go/sml .
d.
Configure the monitor. For details, refer to Microsoft® Help or to http://www.microsoft.com
, or to your Linux Help website.
TIP: To simplify troubleshooting of possible problems, enable the monitors one at a time: enable the first monitor and make sure it works properly before enabling the next monitor.
24 Chapter 3 Setting up the workstation
Finding supported graphics cards
To find information about graphics cards supported for your workstation:
1.
Go to http://www.hp.com/go/quickspecs.
2.
In the left navigation bar under QuickSpecs, click on your country, then select Workstations.
3.
Choose your model to view the specifications.
4.
Click on the link for Technical Specifications-Graphics. This displays expanded technical information for supported graphics cards, including how many monitors the card supports, connectors, power consumption, drivers, and other details.
Matching graphics cards to monitor connectors
The following table describes monitor configuration scenarios.
Graphics card interface connector
DVI
Monitor connector
Dual Link
DVI
DisplayPort
(DP)
HDMI
D
ISPLAY
P
ORT
VGA
DisplayPort to
VGA adapter
(sold separately)
DP to DVI adapter
DP to DL DVI adapter
DP cable
DP to HDMI adapter
DVI—I (
WHITE
)
DVI to VGA adapter or
DVI-I cable
DVI-D cable DL DVI cable N/A N/A
VGA (
BLUE
)
No adapter required
DVI-I to VGA adapter is required
N/A N/A N/A
DMS-59
DMS-59 to
VGA adapter
DMS-59 to
DVI adapter
N/A
DMS-59 to DP adapter
N/A
* This interface is a dual-monitor graphics interface card that supports two VGA or two DVI monitors.
NOTE: HP graphics cards include monitor cable adapters unless otherwise indicated.
DisplayPort cards have the highest performance; VGA graphics cards have the lowest.
Identifying monitor connection requirements
The following are various scenarios for connecting monitors. ( See
Adding monitors 25
● Graphics card with DisplayPort output — If the graphics card has four DisplayPort outputs, you can connect a monitor to each connector. Use the proper adapters if required.
● Graphics card with DVI output — If you have a PCIe graphics card with two DVI outputs, you can connect a monitor to each connector. Use the proper adapters if required.
NOTE: Models that have only one DVI port always have a second graphics output option
(Display Port or VGA).
Many graphics cards provide more than two monitor outputs but limit you to using only two at a time. Consult the graphics card documentation or look up information on the card according to
the procedure in Matching graphics cards to monitor connectors on page 25
.
On a system with two DVI connections, port number 1 provides the primary display, which is where the BIOS POST screen appears after a system boot. (Usually this is the lower of the two outputs. Only one card is used during BIOS POST, although you can change this in the BIOS settings.)
● Graphics card with VGA and DL-DVI output — If the workstation does not have a PCIe graphics card, but has one or more SVGA and/or DL-DVI outputs, you can connect a monitor to each output.
● Graphics card with DMS-59 output — If the workstation has a PCIe graphics card with a DMS-59 output receptacle, use the appropriate adapter to connect your monitor.
Adapters are available to connect the DMS-59 output to two DVI or two VGA monitors.
Connecting and configuring monitors
NOTE: The graphic cards that HP supports typically allow at least two monitors, as shown in this section; some supported cards allow more monitors. Refer to the graphics card documentation for details.
1.
Connect the monitor cable adapters (1) (if required) to the workstation, then connect the appropriate monitor cables to the adapters (2) or directly to the graphics card.
Figure 3-4 Connecting the cables to the workstation
26 Chapter 3 Setting up the workstation
2.
Connect the other ends of the graphics cables to the monitors.
Figure 3-5 Connecting cables to the monitors
3.
Connect one end of the monitor power cord to the monitor and the other end to a grounded power outlet.
4.
Configure the monitor. For details, refer to Microsoft Help or to http://www.microsoft.com
, or to your Linux Help or website.
Adding monitors 27
Using a third-party graphics configuration utility
Third-party graphics cards may include a monitor configuration utility. Upon installation, this utility is integrated into Windows. You can select the utility and use it to configure multiple monitors with your workstation.
Refer to your graphics card documentation for details.
NOTE: Some third-party configuration utilities require that you enable the monitors in Windows before using the configuration tool. Refer to your graphics card documentation for more information.
NOTE: Monitor configuration utilities are also often available on the HP support website.
Customizing the monitor display (Windows)
You can manually select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings.
● To change display settings in Windows 7, right-click a blank area on the desktop, and then click
Screen Resolution.
● To change display settings in Windows 8, point to the upper-right or lower-left corner of the Start screen to display the charms, and then click Settings > Control Panel > Appearance and
Personalization > Adjust Screen Resolution.
● For Windows 8, you can also change the display settings by pointing to the upper-right or lowerleft corner of the Start screen to display the Charms menu, and then clicking Search > Settings, typing resolution in the Settings search field, and clicking Adjust Screen Resolution.
For more information about customizing your monitor display, refer to:
● Online documentation provided with the graphics controller utility
● Documentation included with your monitor
28 Chapter 3 Setting up the workstation
Converting to desktop configuration (Z220 CMT and Z420)
This workstation can be operated in mini-tower or desktop configuration. Follow these steps to convert to desktop configuration:
NOTE: See a video of this task at http://www.hp.com/go/sml .
1.
Prepare the workstation for component installation.
2.
Remove the front bezel from the workstation.
3.
Press gently on the edges of the optical drive bay filler panel and remove it from the front bezel.
Figure 3-6 Removing the ODD bay filler panel
4.
Rotate the filler panel 90 degrees to a horizontal position.
5.
Align the slots in the filler panel frame with the tabs in the front bezel. Press the optical drive filler panel back into the front bezel until it snaps into place.
Figure 3-7 Installing the ODD bay filler panel
Converting to desktop configuration (Z220 CMT and Z420) 29
6.
On the back of the front bezel, squeeze the HP logo mounting tabs (1) and press the logo outward (2).
Figure 3-8 Rotating the HP logo
Rotate the HP logo 90 degrees counterclockwise, then release the logo and press it back into place.
7.
Remove the EMI filler panels and optical disk drive from the chassis.
8.
Rotate the EMI filler panels and optical drive 90 degrees, then reinstall them.
Figure 3-9 Reinstalling the optical drive
9.
Replace the front bezel and the side access panel.
30 Chapter 3 Setting up the workstation
Installing optional components
Depending on the workstation model, additional components (such as memory, hard drives, optical drives, PCIe cards, or second processor) can be installed on your workstation.
● To view component installation videos, go to http://www.hp.com/go/sml .
● For installation guidelines and technical information, refer to the Maintenance and Service Guide for your workstation at http://www.hp.com/support/workstation_manuals .
Security
Some HP workstations have a lock on the side access panel. The key for this lock is shipped attached to the back panel of the workstation chassis.
Additional security features reduce the risk of theft and warn of chassis intrusion. Refer to the
Maintenance and Service Guide for your workstation at http://www.hp.com/support/ workstation_manuals for information about additional hardware and software security features available for your system.
Product recycling
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.
For information about recycling HP components or products, see http://www.hp.com/go/recycle .
Installing optional components 31
4 Setting up, backing up, restoring, and recovering Windows 7
This chapter provides setup and update information for the Windows 7 operating system. It includes these topics:
●
Setting up the Windows 7 operating system
●
Backing up, restoring, and recovering Windows 7
CAUTION: Do not add optional hardware or third-party devices to the HP workstation until the operating system is successfully installed. Adding hardware might cause errors and prevent the operating system from installing correctly.
NOTE: After you set up the operating system, be sure that the latest BIOS, drivers, and software updates are installed on the workstation. See
Updating the workstation on page 47
.
Setting up the Windows 7 operating system
CAUTION: After installation has started, do not turn off the workstation until the process is complete. Turning off the workstation during installation can damage the installation and operation of the software.
For complete installation and configuration instructions, go to http://windows.microsoft.com/en-US/ windows7/help . Additional information is available in the Windows 7 online Help after you successfully install the operating system.
Installing or upgrading device drivers
You must install the appropriate device drivers before you install hardware devices. Follow the installation instructions that came with each device. For optimum performance, your operating system must have the most recent updates, patches, and service packs. See http://www.hp.com
for HPqualified drivers. For additional driver and software update information, see
Updating the workstation on page 47 .
32 Chapter 4 Setting up, backing up, restoring, and recovering Windows 7
Transferring files and settings
The Windows operating system offers data migration tools that help you select and transfer files and data from one Windows-based workstation to another.
For information about these tools, go to http://www.microsoft.com
.
Backing up, restoring, and recovering Windows 7
Your workstation includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your workstation to a proper working state or even back to the original factory state, all with simple steps.
This section provides information about the following processes:
● Creating backups
● Restoring and recovering your system
NOTE: For more details about the Windows Backup and Restore tools provided, see Help and
Support. To access Help and Support: select Start, and then select Help and Support.
Recovery after a system failure is only as good as your most recent backup.
1.
After you successfully set up the workstation, use Windows tools to create recovery media. In
Windows 7, select Start > Control Panel > System and Security > Backup and Restore > Create a system image.
2.
As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance activities (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Help and Support. To access Help and Support: select Start, and then select Help and Support.
3.
As you add photos, video, music, and other personal files, create a backup of your personal information. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up. In case of system failure, you can use the backup files to restore the contents of your workstation. See
Backing up your information on page 33
.
NOTE: HP recommends that you print the recovery procedures and save them for later use, in case of system instability.
Backing up your information
NOTE: Windows includes the User Account Control feature to improve the security of your workstation. You may be prompted by User Account Control for your permission or password when you perform certain tasks. To continue a task, select the appropriate option. For information about
User Account Control, see Help and Support: select Start and then select Help and Support.
You should create your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.
Backing up, restoring, and recovering Windows 7 33
NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in Help and Support. To access Help and Support: select Start and then select Help and
Support.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up your information:
● Store personal files in the Documents library, and back it up regularly.
● Back up templates that are stored in their associated directories.
● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.
● When backing up to discs, number each disc after removing it from the drive.
To create a backup using Windows Backup and Restore:
NOTE: The backup process may take over an hour, depending on file size and the speed of the workstation.
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to set up your backup.
System Restore
If you have a problem that might be due to software that you installed on your workstation, use
System Restore to return the workstation to a previous restore point. You can also set restore points manually.
NOTE: Always use this System Restore procedure before you use the System Recovery feature.
To start System Restore:
1.
Close all open programs.
2.
Select Start, select Computer, and then select Properties.
3.
Select System protection > System Restore > Next, and then follow the on-screen instructions.
34 Chapter 4 Setting up, backing up, restoring, and recovering Windows 7
System Recovery
CAUTION: This procedure will delete all user information. To prevent loss of information, be sure to back up all user information so you can restore it after recovery.
Always use the System Restore procedure before you use the System Recovery program. See
System Recovery completely erases and reformats the hard disk drive, deleting all data files that you have created, and then reinstalls the operating system, programs, and drivers. However, you must reinstall any software that was not installed on the workstation at the factory. This includes software that came on media included in the workstation accessory box, and any software programs that you have installed.
You can order a recovery media set from support. For U.S. support, go to http://www.hp.com/support .
For worldwide support, go to http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
. You can also order the recovery media set by calling support.
NOTE: Some features might not be available on systems that are shipped without a Windows operating system.
You must choose one of the following methods to perform a System Recovery:
● Recovery image — Run System Recovery from a recovery image stored on your hard disk drive.
The recovery image is a file that contains a copy of the original factory-shipped software. To perform a System Recovery from a recovery image, see
System Recovery from a recovery partition image on page 35
.
● Recovery media — Run System Recovery from recovery media that you have purchased separately.
System Recovery from a recovery partition image
CAUTION: System Recovery deletes all data and programs that you have created or installed.
A Windows system from the HP factory ships with a recovery partition. You can use the recovery partition to recover the factory operating system.
1.
Turn off the workstation. If necessary, press and hold the power button until the workstation turns off.
2.
Disconnect all peripheral devices from the workstation except the monitor, keyboard, and mouse.
3.
Press the power button to turn on the workstation.
4.
As soon as you see the HP logo screen, repeatedly press the F11 key on your keyboard until the
Windows is Loading Files... message appears on the screen.
5.
At the HP Recovery Manager screen, follow the on-screen instructions to continue.
6.
When Windows has loaded, shut down the workstation, reconnect all peripheral devices, and then turn the workstation back on.
Backing up, restoring, and recovering Windows 7 35
Using HP Recovery Disc operating system discs
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the workstation are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as the original drivers. Software that came with the system can be downloaded at http://www.hp.com
.
Use the steps provided in this section if you ordered a Windows 7 operating system DVD and Driver
DVD.
To order a Windows 7 operating system DVD and Driver DVD, go to the HP website. For U.S.
support, go to http://www.hp.com/cgi-bin/hpsupport/index.pl
. For worldwide support, go to http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
. You can also order the DVDs by calling support.
To initiate recovery using a Windows 7 operating system DVD:
NOTE: This recovery process takes several minutes.
1.
Backup all personal files.
2.
Restart the workstation, and then insert the Windows 7 operating system DVD into the optical drive.
NOTE: If the workstation does not boot to the DVD, restart the workstation and press Esc as the workstation is powering on to see the startup menu. Use the arrow keys to select the boot menu and press enter . Use the arrow keys to select the location where the recovery DVD is inserted to boot from that device. Booting the DVD from UEFI Boot sources will result in a GPT boot partition. Booting from Legacy Boot sources will result in an MBR boot partition.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
After the operating system installation has completed:
1.
Eject the Windows 7 operating system DVD, and insert the Driver DVD once the system is booted into the OS for the first time.
NOTE: The Driver DVD will load prerequisite software, and then allow you to load drivers.
2.
Install the Hardware Enabling Drivers. HP recommends installing all available drivers.
3.
You can download applications that came with the workstation at http://www.hp.com
.
NOTE: For more information on using the restore media, refer to the white paper “Restoring
Windows 7 on the HP Z420, Z620 and Z820: Using HP OS DVD and Driver DVD.” This white paper can be found on http://www.hp.com/support .
36 Chapter 4 Setting up, backing up, restoring, and recovering Windows 7
5 Setting up and restoring Windows 8
This chapter provides setup and update information for the Windows 8 operating system. It includes these topics:
Topics
Additional information on page 37
Backup and recovery in Windows 8 on page 38
NOTE: After you set up the operating system, you should make sure that the latest BIOS, drivers, and software updates are installed on the workstation. Refer to the chapter on updating the workstation.
CAUTION: Do not add optional hardware or third-party devices to the HP workstation until the operating system is successfully installed. Adding hardware might cause errors and prevent the operating system from installing correctly.
Additional information
Additional information is available in the online help after you customize the operating system.
Setting up the Windows 8 operating system
The first time you turn on the computer you can customize the operating system. If you are connected to the Internet, Microsoft activates your operating system. This process takes about 15 to 30 minutes.
Carefully read and follow the instructions on the screen.
We recommend that you register your computer with HP; so you can receive important software updates, facilitate support questions, and sign up for special offers. You can register your computer with HP using the Register with HP app on the Start screen.
CAUTION: After the initial setup process has begun, DO NOT TURN OFF THE COMPUTER UNTIL
THE PROCESS IS COMPLETE. Turning off the computer during this process may damage the software that runs the computer or prevent its proper installation.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. From the Start screen, type help, and then select Help and Support.
Additional information 37
Downloading Windows 8 updates
Microsoft may release updates to the operating system. To help keep the computer running optimally,
HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer.
Run Windows Update as soon as possible after you set up your computer.
1.
Point to the upper-right or lower-right corner of the Start screen to display the charms.
2.
Click Settings > Change PC Settings > Windows Update.
3.
Run Windows Update monthly thereafter.
Backup and recovery in Windows 8
To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive, create system repair media, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
From the Start screen, type restore, click Settings, and then select from the list of displayed options.
NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in Help and Support. From the Start screen, type help, and then select Help and Support.
In case of system instability, HP recommends that you print the recovery procedures and save them for later use.
Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system repair media and your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair media is used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.
Type backup on the Start screen, click Settings, and then select Save backup copies of your files with File History.
You can back up your information to an optional external hard drive, or a network drive.
Note the following when backing up:
● Store personal files in the Documents library, and back it up regularly.
● Backup templates that are stored in their associated programs.
● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.
To create a backup using Windows Backup and Restore:
NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.
38 Chapter 5 Setting up and restoring Windows 8
1.
From the Start screen, type backup, click Settings, and then select from the list of displayed options.
2.
Follow the on-screen instructions to set up your backup, create a system image, or create system repair media.
Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly.
● The F11 recovery tools: You can use the F11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair media you previously created, you must purchase Windows 8 operating system media to reboot the computer and repair the operating system. For additional information, see
Using HP Windows 8 restore media (purchased separately) on page 41 .
Using the Windows recovery tools
Recover information you previously backed up:
To recover your information using Automatic Repair, follow these steps:
CAUTION: Some Automatic Repair options will completely erase and reformat the hard drive. For additional information go to Help and Support. From the Start screen, type help, and then select
Help and Support.
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the HP Recovery partition and the Windows partition:
From the Start screen, type e, and then click Windows Explorer.
– or –
From the Start screen, type c, and then select Computer.
NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover your operating system and programs using the Windows 8 operating system media and the
Driver Recovery media (both purchased separately). For additional information, see
Windows 8 restore media (purchased separately) on page 41 .
3.
If the Windows partition and the HP Recovery partition are listed, restart the computer after
Windows has loaded, and then press and hold Shift while clicking Restart.
NOTE: If the computer fails to boot to Windows after several attempts, the system will boot to the Windows Recovery Environment by default.
4.
Select Troubleshoot, select Advanced Options, and then select Automatic Repair.
5.
Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. From the Start screen, type help, and then select Help and Support.
Backup and recovery in Windows 8 39
Using F11 recovery tools
CAUTION: Using F11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The F11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using F11 :
1.
If possible, back up all personal files.
2.
Restart the computer, and then press esc while the company logo is displayed. The computer
Startup Menu displays.
3.
Press F11 to select the System Recovery option.
4.
Choose your keyboard localization.
5.
On the Choose an option menu, select Troubleshoot.
6.
On the Troubleshoot menu, choose either Refresh your PC to repair the OS or Reset your PC to completely reinstall the OS.
7.
Follow the on-screen instructions.
NOTE: If the F11 System Recovery does not start, you must recover your operating system and programs using the Windows 8 Restore Media (purchased separately). For additional information, see
Using HP Windows 8 restore media (purchased separately) on page 41 .
40 Chapter 5 Setting up and restoring Windows 8
Using HP Windows 8 restore media (purchased separately)
To order HP Windows 8 restore media, go to http://www.hp.com/support , select your country or region, and follow the on-screen instructions. You can also order the media by calling support.
CAUTION: Using HP Windows 8 restore media completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using HP Windows 8 restore media:
NOTE: This process takes several minutes.
1.
If possible, back up all personal files.
2.
Insert the Windows 8 OS DVD.
3.
Restart the computer, and then follow the instructions provided with the Windows 8 operating system media to install the operating system.
4.
When prompted, press any keyboard key.
5.
Follow the on-screen instructions.
After the operating system install is completed:
1.
Remove the Windows 8 operating system media, and then insert the Driver Recovery media.
2.
Install the Hardware Enabling Drivers first, and then install Recommended Applications.
Backup and recovery in Windows 8 41
6 Setting up and restoring Linux
HP offers a variety of Linux solutions for HP workstation customers:
● HP certifies and supports Red Hat Enterprise Linux (RHEL) on HP workstations.
● HP certifies and supports SUSE® Linux Enterprise Desktop (SLED) on HP workstations.
● HP offers a SLED 11 preload on some Z series Workstations.
This chapter describes how to set up and restore the Linux® operating system. It includes these topics:
Topics
HP Installer Kit for Linux (HPIKL) on page 43
Setting up Red Hat Enterprise Linux on page 43
Setting up SUSE Linux Enterprise Desktop (SLED) on page 45
Proprietary graphics drivers on page 46
NOTE: After you set up the operating system, make sure the latest BIOS, drivers, and software updates are installed. Refer to the chapter on updating the workstation.
CAUTION: Do not add optional hardware or third-party devices to the workstation until the operating system is successfully installed. Adding hardware might cause errors and prevent the operating system from installing correctly.
HP Linux Support Matrix
Not all release streams are supported on particular platforms. To find out which streams are supported on your workstation. refer to the Linux certification and support matrix:
1.
Go to http://www.hp.com/linux .
2.
In the Platforms tab, select HP Workstations.
3.
Select Certification Matrix.
4.
Go to the Red Hat or SUSE tab.
42 Chapter 6 Setting up and restoring Linux
HP Installer Kit for Linux (HPIKL)
The HP Installer Kit for Linux helps users install certified versions of RHEL or SLED on HP workstations. It is available as an operating system option on all HP workstations. The kit:
● Contains tested drivers that augment and/or replace those found in RHEL or SLED to enable proper use and behavior on HP workstations.
● Does not include Linux operating system, which must be purchased separately from Red Hat or
SUSE. To view supported configurations and operating systems, go to http://www.hp.com/ support/linux_hardware_matrix .
The HPIKL option includes a FreeDOS preload. This operating system option accommodates those who have a customized Linux distribution, or who have a licensed version of RHEL or SLED and would like to install the HP-recommended driver additions.
The kit also can be downloaded:
1.
Go to http://www.hp.com/support/workstation_swdrivers .
2.
Select your workstation model.
3.
Select the desired operating system.
4.
Select your software/driver language, and then click the Software quick jump link.
5.
Click the Obtain Software link for the appropriate package (typically the most recent revision).
6.
Click I Agree to accept the terms of the license agreement.
7.
Download the software ISO image and save it on a disc. This disk is your HP driver disc.
Setting up Red Hat Enterprise Linux
HP Z series Workstations are certified and supported on RHEL streams appropriate to the hardware technology.
● For details of RHEL support for a particular platform, see the Hardware Support Matrix for HP
Linux Workstations at http://www.hp.com/support/linux_hardware_matrix .
● For information about Red Hat certifications on HP workstations, go to https://hardware.redhat.com
.
HP Installer Kit for Linux (HPIKL) 43
HPIKL driver disc
Recent versions of Red Hat Linux typically require only driver updates with minor fixes to support HP workstations. These releases can usually be supported with the HPIKL driver disc, which can be used as a post-installation utility for the standard Red Hat Linux install.
After you complete the standard Red Hat install and restart the system, a Red Hat first-boot utility runs. After you specify a number of settings (such as the security level, time and date, root password, user accounts), the utility lets you to load additional disc.
The driver disc is used during this phase. All content added by HP is in the /HP directory on the disc.
You can use it to build your own image or to browse the HP content.
NOTE: Some installations may encounter problems if they are performed with a DisplayPort connection to the monitor. This is because the default drivers that the OS installers use do not support DisplayPort functionality. If you experience problems, try overriding the monitor choice for
DisplayPort during the start of the install and using the VESA driver instead. You can then set up the
DisplayPort monitor later.
Installing with the HP Red Hat Linux driver disc
1.
If you do not have the appropriate HP driver disc for a supported stream, create one (see
Installer Kit for Linux (HPIKL) on page 43 ).
2.
Install the operating system using the optical media included in the Red Hat Linux box-set.
3.
If you have a Red Hat driver disk for the OS version you are installing, enter linux dd on the initial install splash screen, and then press Enter.
4.
When asked if you have a driver disc, select Yes. Place the Red Hat driver disc in the drive, and select the appropriate drive:hd[abcd]. Continue the normal installation.
5.
After successfully installing the operating system, reboot the workstation.
● RHEL 5: the Red Hat Setup Agent (also known as first-boot) automatically starts. At the
Additional DVDs screen, insert your HP driver disc and select Install. When the driver installation task is completed, continue following the prompts until the operating system is successfully installed.
● RHEL 6: Insert your HP driver disc. The HPIKL installation software automatically starts.
Follow the prompts to install the contents.
Warranty
As part of the HP workstation hardware warranty, HP provides software configuration and installation support for certified versions of Red Hat Linux for up to 90 days from date of purchase.
44 Chapter 6 Setting up and restoring Linux
Setting up SUSE Linux Enterprise Desktop (SLED)
HP offers a 64-bit SLED 11 preload on some Z series Workstations and supports 64-bit SLED 11 on other workstations.
Various versions of SLED are certified and supported by SUSE on HP workstations. For more information, refer to the SUSE certification bulletin search page at http://developer.novell.com/ yessearch .
Setting up preloaded SLED
To set up SLED on systems preloaded with the operating system:
1.
Start the workstation.
2.
When prompted, enter the workstation installation settings: password, network, graphics, time, keyboard settings, and SUSE Customer Center Configuration.
NOTE: You can activate your SUSE subscription from the SUSE Customer Center
Configuration screen. To view the full SUSE Customer Center documentation, go to http://www.suse.com/documentation and select your operating system.
Installing SLED with the DVD Installer Kit
1.
If an HP driver disc did not come with your workstation, create one (see HP Installer Kit for Linux
).
2.
Install the operating system using the discs included in the SUSE box-set.
3.
After successfully installing the operating system, reboot the workstation.
4.
Insert your HP driver disc. The HPIKL installation software automatically starts. Follow the prompts to install the contents.
Warranty
HP provides configuration and installation support for SLED 11 on Z series Workstations for up to 90 days from date of purchase. SUSE also provides support for all versions of SLED that are certified on
HP workstations.
Setting up SUSE Linux Enterprise Desktop (SLED) 45
Restoring SLED (preloaded systems only)
The SLED restore media is required to restore the Linux operating system. To create restore media:
1.
Click the SUSE ISO icon on the desktop to go to the /iso folder. This folder contains all iso images used to preload your workstation.
2.
Follow the instructions in the readme file in this folder to copy the ISO image file onto optical media.
3.
Store the media in a safe place. If your workstation experiences a hard drive failure, use the ISO recovery images tor restore your operating system.
CAUTION: Restoring the operating system does not restore data. Back up your data using the method and media of your choice.
Proprietary graphics drivers
Most HP workstations can be ordered with graphics cards that have been through extensive verification by HP. See the Hardware Support Matrix for HP Linux Workstations at http://www.hp.com/ support/linux_hardware_matrix for a list of supported cards.
NOTE: Not all graphics cards are available on every workstation. Limitations generally occur for cards that consume large amounts of power in lower-power workstations.
Proprietary graphics drivers supported by HP and the graphics vendors are available with the HP
Installer Kit for Linux, with the SLED 11 preload on Z series Workstations, and from HP Workstation
Support at http://www.hp.com/go/workstationsupport .
These proprietary drivers are not a standard part of the RHEL or SLED distributions because they are not open source. Driver revisions more recent than those at the HP support website are supported directly by the vendor.
46 Chapter 6 Setting up and restoring Linux
7 Updating the workstation
HP is constantly working on improving your total workstation experience. To ensure that the workstation leverages the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis.
Updating the workstation after first boot
After successfully booting the workstation for the first time, you should follow these guidelines to ensure that the workstation is up-to-date:
● Ensure that you have the latest system BIOS loaded. See
.
● Ensure that you have the latest drivers for your system. See
Upgrading device drivers on page 48
.
● Become familiar with your available HP resources.
● Consider a subscription to Driver Alerts at http://www.hp.com/go/subscriberschoice .
Upgrading the BIOS
For optimum performance, determine the BIOS revision on the workstation, and upgrade it if necessary.
Determining the current BIOS version
To determine the current BIOS version:
1.
Press Esc during power-up.
2.
Press F10 to enter the F10 Setup utility.
3.
Select File > System Information. Note the workstation BIOS version and compare it with the
BIOS versions that appear on the HP website.
NOTE: For procedures for upgrading the BIOS as well as the F10 Setup utility BIOS Menu settings are located in the Maintenance and Service Guide at http://www.hp.com/support/ workstation_manuals .
Updating the workstation after first boot 47
Upgrading BIOS
To find and download the latest available BIOS, which includes the latest enhancements:
1.
Go to http://www.hp.com/go/workstationsupport .
2.
Select Download Drivers and Software from the left menu column under Tasks.
3.
Follow the instructions to locate the latest BIOS available for the workstation.
4.
If the BIOS on the website is the same as the version on your system, no further action is required.
5.
If the BIOS on the website is a version later than the one on your system, download the appropriate version for the workstation. Follow the instructions in the release notes to complete the installation.
Upgrading device drivers
If you install a peripheral device (such as a printer, display adapter, or network adapter), confirm you have the latest device drivers loaded. If you purchased your device through HP, visit the HP website to download the latest drivers for your device. These drivers have been tested to ensure the best compatibility between your device and your HP workstation.
If you did not purchase your device from HP, HP recommends visiting the HP website first to see if your device and its drivers have been tested for HP workstation compatibility. If no driver is available, visit the device manufacturer's website to download the latest drivers.
To upgrade device drivers:
1.
Go to http://www.hp.com/go/workstationsupport .
2.
Under Tasks in the left column, select Download Drivers and Software.
3.
Follow the instructions to find the latest drivers available for the workstation.
If a needed driver is not found, see the website of the manufacturer of the peripheral device.
48 Chapter 7 Updating the workstation
8 Diagnostics and Minor Troubleshooting
Calling support
At times you might encounter an issue that requires support. When you call support:
● Have the computer readily accessible.
● Write down the computer serial numbers, product numbers, model names, and model numbers and have them in front of you.
● Note any applicable error messages.
● Note any add-on options.
● Note the operating system.
● Note any third-party hardware or software.
● Note the details of any blinking LEDs on the front of the computer (tower and desktop configurations) or on the side of the computer (all-in-one configurations).
● Note the applications you were using when you encountered the problem.
NOTE: When calling in for service or support, you might be asked for the product number (example:
PS988AV) of the computer. If the computer has a product number, it is generally located next to the
10- or 12-digit serial number of the computer.
NOTE: On most models, the serial number and product number labels can be found on the top or side panel and at the rear of the computer (tower and desktop configurations) or on a pull-out card on the side of the display (all-in-one configurations).
For a listing of all worldwide support phone numbers, go to http://www.hp.com/support , select your region, and click Connect with HP in the upper-right corner.
Calling support 49
Locating ID labels
To assist in troubleshooting, product, serial, and authentication numbers are available on each computer.
● All workstations have a serial number (unique for each workstation) and product number. Have these numbers available when you contact support.
● The Certificate of Authentication (COA) is used for Windows 7-preinstalled systems only.
● The Genuine Microsoft Label (GML) is used for Windows 8-preinstalled systems only.
● A service label shows the build ID and Feature Byte strings, which are needed for system board replacement.
In general, these labels can be found in the top, rear, or bottom of the chassis (tower and desktop configuration) (your computer might look different).
Figure 8-1 Tower and desktop label locations
Locating warranty information
To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool .
To locate an existing Care Pack, see http://www.hp.com/go/lookuptool .
To extend a standard product warranty, visit http://www.hp.com/hps/carepack . HP Care Pack
Services offer upgraded service levels to extend and expand a standard product warranty.
HP troubleshooting resources and tools
This section provides information on HP Support Assistant (HPSA), online support, and helpful hints for troubleshooting.
HP Support Assistant (HPSA)
HPSA, which is available on select workstations running Windows 7, helps you maintain workstation performance and resolve problems. HPSA provides automated updates, onboard diagnostics, product information, and guided assistance to help maintain optimum workstation performance. To access HPSA, click Start > All Programs > HP Help and Support > HP Support Assistant.
50 Chapter 8 Diagnostics and Minor Troubleshooting
NOTE: HP Support Assistant is not available on Linux or Windows 8.
Online support
Online access and support resources include web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and product change notification services.
The following websites are also available to you:
● http://www.hp.com
— useful product information
● http://www.hp.com/support/workstation_manuals — the latest online documentation
● http://www.hp.com/go/workstationsupport — technical support information for workstations
● http://welcome.hp.com/country/us/en/wwcontact_us.html
— worldwide support: chat with a technician, obtain email support, find support numbers, or locate an HP service center
● http://www.hp.com/support/workstation_swdrivers — software and drivers for workstations
HP troubleshooting resources and tools 51
Troubleshooting a problem
To help you troubleshoot problems with your system, HP provides the Business Support Center
(BSC). The BSC is a portal to an extensive selection of online tools. To access BSC and troubleshoot a problem with the workstation, complete the following:
1.
Visit http://www.hp.com/go/workstationsupport .
2.
Under the Business Support Center menu on the left, select Troubleshoot a problem.
3.
Under Select your product (center window), select Workstations (under personal computing).
4.
Under Select your product, continue with selections as appropriate to the workstation series and model, and to the problem you are troubleshooting.
Instant Support and Active Chat
HPSA is a set of web-based support tools that automate and speed up the resolution of problems concerning desktop computing, tape storage, and printing.
Active Chat enables you to electronically submit a support ticket to HP over the Internet. When you submit a support ticket, Active Chat collects information about the computer and passes it to an online support specialist. The collection of information might take up to 30 seconds, depending on the computer configuration. When you submit a support ticket, you receive a confirmation message containing your case ID, the support hours for your location, and the estimated time of response.
For more information about HP Instant Support and Active Chat and how to use them, go to http://instantsupport.hp.com/ .
NOTE: This feature is not available on Linux.
Customer Advisories, Customer and Security Bulletins, and Customer Notices
To find advisories, bulletins, and notices:
1.
Visit http://www.hp.com/go/workstationsupport .
2.
Select the desired product.
3.
Under Resources for <your selected product>, select See more….
4.
Under Self-Help resources: in the center of the window, choose the desired action and appropriate information in the scroll list to view the index.
Product Change Notifications
Product Change Notifications (PCNs) are proactive notifications for product changes occurring within a 30 to 60 day window of the manufacturing process change date. PCNs give customers advanced notice of changes to their product, such as an updated BIOS version. The latest PCNs are located at: http://www.hp.com/go/workstationsupport . Select your product, and then under Resources for the HP
Workstation, click See more.
52 Chapter 8 Diagnostics and Minor Troubleshooting
Helpful hints
If you encounter a problem with the workstation, monitor, or software, the following general suggestions might help you isolate and focus on the problem before taking further action.
At startup
● Verify that the workstation and monitor are plugged into a working electrical outlet.
● Remove all optical discs and USB drive keys from the drives before powering on the workstation.
● Verify that the workstation is turned on and the power light is on.
● If you have installed an operating system other than the factory-installed operating system, check to be sure that it is supported on your system by visiting http://www.hp.com/go/ quickspecs .
● Verify that the monitor is turned on and the green monitor light is on.
● Turn up the brightness and contrast controls of the monitor if the monitor is dim.
● If the workstation has multiple video sources and only a single monitor, the monitor must be connected to the source selected as the primary VGA adapter. During startup, the other monitor connectors are disabled; if the monitor is connected to one of these ports, it will not function after
Power-on Self Test (POST). You can select the default VGA source in Computer Setup (F10).
During operation
● Look for blinking LEDs on the workstation. The blinking lights are error codes that will help you diagnose the problem. Refer to the Diagnostic lights and audible (beep) codes section in the
Maintenance and Service Guide for your workstation for information on interpreting diagnostic lights and audible codes.
● Press and hold any key. If the system beeps, your keyboard is operating correctly.
● Check all cables for loose or incorrect connections.
● Wake the workstation by pressing any key on the keyboard or the power button. If the system remains in suspend mode, shut down the system by pressing and holding the power button for at least four seconds, then press the power button again to restart the system. If the system does not shut down, unplug the power cord, wait a few seconds, then plug it in again. If it does not restart, press the power button to start the workstation.
● Reconfigure the workstation after installing a non–plug and play expansion board or other option.
Refer to the Hardware installation problems section of this document for instructions.
● Be sure that all required device drivers have been installed. For example, if you have connected a printer, you must install a printer driver.
● If you are working on a network, plug another workstation with a different cable into the network connection. There might be a problem with the network plug or cable.
● If you recently added new hardware, remove the hardware and verify if the workstation functions properly.
● If you recently installed new software, uninstall the software and verify if the workstation functions properly.
● If the monitor connected to a tower, desktop or all-in-one computer is blank:
HP troubleshooting resources and tools 53
◦ Plug the monitor into a different video port on the computer if one is available. Alternatively, replace the monitor with a monitor that you know is working properly.
◦ Verify that the computer and monitor are plugged into a working electrical outlet.
◦ Verify that the monitor is turned on and the green monitor light is on.
◦ Turn up the brightness and contrast controls of the monitor if the monitor is dim.
● If the internal display on an all-in-one computer is blank, open the computer and make sure the graphics card is properly installed.
● Upgrade the BIOS. A new release of the BIOS might have been released that supports new features or fixes your problem.
● For more detailed information, see the troubleshooting chapter in the Maintenance and Service
Guide at http://www.hp.com/support/workstation_manuals .
Customer self repair
Under the Customer self repair program, you can order a replacement part and install the part without onsite HP technical assistance. Customer self repair may be required for some components. See http://www.hp.com/go/selfrepair for information on the program.
NOTE: Some components are not eligible for customer self-repair and must be returned to HP for service. Call HP Support for further instructions before attempting to remove or repair these components.
Other troubleshooting options
The following additional troubleshooting techniques and tools are located in the Maintenance and
Service Guide at http://www.hp.com/support/workstation_manuals :
● POST Error Codes
● Diagnostic LEDs and audible beep codes
● Troubleshooting scenarios and solutions
● HP Vision Diagnostics (Z420, Z620, Z820)
● HP PC Hardware Diagnostics (Z220 SFF and Z220 CMT)
54 Chapter 8 Diagnostics and Minor Troubleshooting
9 Routine Care
General cleaning safety precautions
● Never use solvents or flammable solutions to clean the computer.
● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth and then use the cloth on the component.
● Always unplug the computer before cleaning the keyboard, mouse, or air vents.
● Always disconnect the keyboard before cleaning it.
● Wear safety glasses equipped with side shields when cleaning the keyboard.
Cleaning the chassis
● Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer.
● To remove light stains or dirt, use plain water with a clean, lint-free cloth or swab.
● For stronger stains, use a mild dish washing liquid diluted with water. Rinse well by wiping it with a cloth or swab dampened with clear water.
● For stubborn stains, use isopropyl (rubbing) alcohol. No rinsing is required because the alcohol evaporates quickly and does not leave a residue.
● After cleaning, always wipe the computer with a clean, lint-free cloth.
● Occasionally, clean the air vents on the computer. Lint and other foreign matter can block the vents and limit the airflow.
General cleaning safety precautions 55
Cleaning the keyboard
CAUTION: Use safety glasses equipped with side shields before attempting to clean debris from under the keys.
● If the keyboard has an on/off switch, turn it off.
● Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer.
● Visible debris underneath or between the keys can be removed by vacuuming or shaking.
● Canned, pressurized air can be used to clean debris from under the keys. Use caution because too much air pressure can dislodge lubricants applied under the wide keys.
● If you remove a key, use a specially designed key remover to prevent damage to the keys. This tool is available from many electronic supply outlets.
CAUTION: Never remove a wide key (like the space bar key) from the keyboard. If these keys are improperly removed or installed, the keyboard might not function properly.
● Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be careful not to wipe away lubricants necessary for proper key functions. Allow the parts to air dry before reassembly.
● Use tweezers to remove any fibers or dirt in confined areas.
Cleaning the monitor
● Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer.
● To clean the monitor, wipe the monitor screen with a towelette designed for cleaning monitors or a clean cloth moistened with water.
CAUTION: Do not use sprays or aerosols directly on the screen—the liquid might seep into the housing and damage a component.
Never use solvents or flammable liquids on the monitor because display or housing damage may result.
56 Chapter 9 Routine Care
Cleaning the mouse
1.
Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer.
2.
If the mouse has an on/off switch, turn it off.
3.
Wipe the body of the mouse with a damp cloth.
4.
If the mouse has a:
● Laser or LED: use a cotton swab dampened with cleaning solution to gently brush out any dust around the laser or LED, then wipe again with a dry swab. Do not wipe the laser or
LED directly with the swab.
● Scroll wheel: spray canned, pressurized air in the gap between the scroll wheel and the click buttons. Do not blow air directly on one spot for very long or condensation can form.
● Roller ball: remove and clean the roller ball, remove any debris from the ball socket, wipe out the socket with a dry cloth, and reassemble the mouse.
Cleaning the mouse 57
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Key Features
- Workstation Black 600 W
- Intel® Xeon® E5 Family E5-1603 2.8 GHz
- 4 GB DDR3-SDRAM 1866 MHz 2 x 4 GB
- 500 GB HDD DVD Super Multi DL
- AMD FirePro V3900 1.02 TB
- Ethernet LAN 10,100,1000 Mbit/s
- Windows 7 Professional 64-bit