Basic Phone Features
Placing a Call Options
Holding a Call
Using the Join Feature
Lift the handset and dial the number.
With call in progress, press Hold softkey.
Enter the number, press the Dial soft key, and then lift the
hand set.
To return to call, press Resume softkey.
For two+ connected calls, use the navigation bar. Highlight
first call, then press the Select softkey.
Press any available button, dial the number, then lift the
handset.
Setting Call Forward
Press the NewCall softkey, dial the number, and then lift the
handset.
On primary line, press the CFwdAll softkey while phone is
idle. You will hear two beeps.
Press a speed dial button then lift the handset.
Enter * (star) and the four digit extension number to forward
to. If forwarding to an external number, you will enter the ten
digit telephone number. To forward to voicemail, press the
Messages
feature key. To cancel, press CFwdALL soft key
again.
Press Headset to Place a Call.
Answering a Call Options
Lift handset.
If you are using a headset, press Headset
To use the speakerphone, press Speaker
.
Placing a Conference Call
or Answer.
Ending a Call Options
Place next call then press Confrn softkey.
Hang up.
To end conference call, all but one party must hang up.
If you are using a headset, press Headset
or EndCall.
To end a speakerphone call, press Speaker
or EndCall.
Muting a Call
To activate, press the Mute
To deactivate, press the Mute
key.
key again.
Using the Help Feature
Press the Help
With first call in progress, press More softkey then the Confrn
softkey when it appears. First call is placed on hold.
feature key for main menu.
For information about a specific key, press the Help
feature key, then the key you need information on.
Maximum number of possible participants is 6.
To View a List of Conference
Participants
While on an active conference call, highlight the active
conference.
Press the More soft key
Press ConfList. Participants are listed in the order they joined
the call, with the most recent at the top.
To send active/ringing call to your voice mailbox, press
iDivert softkey.
iDivert may not be available to all users
Using Call Pickup
To answer ringing call on phone within pickup group, press
available line key, then press PickUp softkey. Call will begin
ringing on your phone.
Press the Answer softkey to answer the call.
Adjusting Volume Settings
To adjust receiving volume, press volume control key up (+)
or down (–) when the handset, headset, or speakerphone is
in use.
To save volume setting for future calls, press the Save
softkey.
While phone is idle, the volume control key will adjust
ringing volume.
Accessing Voice Mail Remotely
Dial 816.235.5000.
Press * (star) when the voice mail system answers.
Enter your 4 digit extension number and press # (pound).
Highlight the participant you want to remove from the
Conference List.
Press 2 to access your voice mail.
Press the Remove soft key.
With call in progress, press Transfer softkey.
Note: You must be the conference initiator to remove
participants.
Wait for party to answer, and announce caller. To return to
original call, press EndCall softkey then Resume softkey.
Otherwise, press Transfer softkey again to release call.
Diverting a Call to Voicemail
To Remove a Participant from the
Conference Call
Transfer a Call
Call is placed on hold. Dial extension number.
Repeat for each call to add. With any selected calls
highlighted, press the Join softkey (may need to press the
More softkey first).
Enter your password, then # (pound).
To use Speed Dial buttons, follow these
steps
Users with a six line set, will simply press the programmed
button on their set and the number will automatically dial.
Users with a two line set or users utilizing the Abbreviated
Dials, will press the number of the abbreviated dial they set
up, then press the AbbrDial soft key and the number will be
dialed.
Basic Phone Features, cont.
Quick Reference Guide
Changing the Ring Type
Press the Settings soft key
Choose User Preferences
Choose Ring
Use navigation bar to highlight Ring Type option. Press Select
softkey.
Use navigation bar to scroll through ring types. To hear ring
type, press Play softkey while highlighted.
Press Select softkey while highlighted to choose ring type.
Press Save to keep.
To view your Missed, Placed or
Received call history
Press the Directories
button.
Press the Navigation button to highlight the desired option
log.
Press the Select soft key to display the information.
To make a call from a call log entry, press the Dial soft key.
To view a Corporate Directory listing
Press the Directories
button.
Press the Navigation button to highlight the Corporate
Directory.
Press Select.
Use the dial pad to specify letters to use to search for names.
Press the Navigation button to highlight the desired listing.
To dial this listing, press the Dial soft key.
Direct Transfer
To transfer two current calls to each other without staying on
the line:
Scroll to highlight any call on the line.
Press Select.
Scroll to highlight the second call.
Press Select.
With one of the calls highlighted, press the DirTrfr soft key.
The two calls are now connected to each other and you are
dropped from the call.
Cisco 794x/796x IP Phone
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