Intel S5000PAL Specification
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Monthly Specification Update
Intel® Server Board S5000PAL
Intel® Server Board S5000XAL
Intel® Server System SR1500AL
Intel® Server System SR1550AL
Intel® Server System SR2500AL
Intel Order Number D65289-036
October 2011
Enterprise Platforms and Services Marketing
Enterprise Platforms and Services Marketing
Revision History
Monthly Specification Update
Date
June 2006
August 2006
November 2006
February 2007
March 2007
April 2007
June 2007
July 2007
August 2007
September 2007
October 2007
December 2007
February 2008
August 2008
October 2008
January 2009
April 2009
July 2009
September 2009
December 2010
February 2011
October 2011
Modifications
Initial release.
Updated errata #6, 8, 16, 18, 19, 21, 22, 23, 24, 25, 26, and 27. Errata #28 were added.
Errata #30, 31, 32, 33, and 34 were added; documentation changes #3, 4 were added.
Errata # 35, 36, and 37 were added; updated errata # 25 and 33.
Errata # 38, 39, and 40 were added.
Errata #41 and 42 were added.
Errata # 42, 43, 44, 45, 46, 47, 48, and 49 were added.
Updated errata #36 and #42. Errata # 50 were added.
Updated erratum #47.
Errata #51, 52, and 53 were added.
Updated errata # 42; errata # 54 were added.
Errata # 55 was added.
Errata # 56 was added.
Errata # 57 was added.
Errata # 58 and # 59 were added.
Errata #60 and #61 were added.
Errata #62 and #63 were added.
Errata #64 was added.
Errata #65 was added.
Errata #66 was added.
Errata #67 and #68 were added.
Errata #69 was added
Disclaimers
The Intel Products Specified may contain design defects or errors known as errata that may cause the products to deviate from the published specifications. Current characterized errata are documented in this Specification Update.
Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.
Except as provided in Intel's Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining applications. Intel may make changes to specifications and product descriptions at any time, without notice.
Contact your local Intel sales office or your distributor to obtain the latest specifications and before placing your product order.
Intel, Itanium, Pentium, and Xeon are trademarks or registered trademarks of Intel Corporation.
*Other brands and names may be claimed as the property of others.
ii
Monthly Specification Update
Copyright © Intel Corporation 2006-2011.
Enterprise Platforms and Services Marketing iii
Enterprise Platforms and Services Marketing
Contents
Monthly Specification Update
Preface ....................................................................................................................................... 1
Summary Tables of Changes....................................................................................................... 2
Errata .......................................................................................................................................... 5
1. IPMI over serial direct connect not supported ......................................................... 5
2. Serial over LAN and IPMI over LAN connections may terminate unexpectedly under certain conditions ........................................................................................................... 5
3.
4.
5.
Intermittent beep code 1-5-2-1 when booting with two processors ......................... 5
Power supply population errors may not display in the SEL ................................... 5
Fan 5 may report a reading of 0 RPM after the BMC is updated ............................ 6
6.
7.
The BMC may not respond to the IPMI command, Send Message sent via LAN .... 6
Fans may take a long time to slow down after fan boosting .................................... 7
8. System requires ~35 seconds after AC power is applied before the power button responds 7
9. SEL events for Hot-swap Controller (HSC) may appear after a DC cycle ............... 7
10.
11.
Fans may run faster than expected after exiting BIOS setup .................................. 7
System fault LED may report incorrect status for some events ............................... 8
12. Fan removal does not generate a SEL event ......................................................... 8
13. Power supply redundancy state is misleading when only one power supply is installed 9
14. Hot-swap Controller (HSC) and Local Control Panel (LCP) updates may take a long time 9
15. Console Redirection Baud Rate Setting auto changing to 19.2K with Serial Over
LAN (SOL) active ..................................................................................................................... 9
16.
17.
Serial Over LAN (SOL) unable to redirect DOS output ......................................... 10
Password on boot not supported .......................................................................... 10
18. Intel® Embedded Server RAID Technology II option is not enabled in initial BIOS release 10
19. HSC and BMC versions intermittently not seen in BIOS setup ............................. 10
20. Intel® Server Boards S5000PAL/S5000XAL and Intel® Server System SR1500AL show a “Changes in Hardware or Drivers Detected” error message during WHQL ACPI stress testing 11
21.
22.
POST LEDs do not turn off after operating system loads ..................................... 11
Checkup7.exe (microcode update utility) is not storing microcode in BIOS .......... 12
23. Intel® RAID Controller SRCSAS144E causes systems to reset multiple times before completing POST ........................................................................................................ 12
24. Change Logo Utility does not save modified BIOS capsule files with correct extension 13
25. PS/2 keyboards and mice may stop functioning after Red Hat* Enterprise Linux is installed 13
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Monthly Specification Update Enterprise Platforms and Services Marketing
26. setup
27.
28.
Failures seen installing to a SATA drive when SATA is set to “Legacy” in the BIOS
14
System hangs after disabling on-board video in the BIOS setup .......................... 14
The SMBIOS entry point may not be visible under certain hardware configurations14
29. Intel® Embedded Server RAID Technology II and I/O module IRQ routing conflict15
30. SuSE* Linux Enterprise Server may not install successfully with Intel® Embedded
Server RAID Technology II enabled ....................................................................................... 15
31. Red Hat* Enterprise Linux 4 and BIOS setup display a different L2 cache size for the Quad-Core Intel® Xeon® processor 5300 Series ............................................................. 16
32. Change Logo Utility causes BIOS corruption ........................................................ 16
33. Microsoft Windows System Event Viewer* may record Error Event with ID 11 ..... 16
34. After the system reboots, the POST screen may generate "NMI has been received
- System Halted" message ..................................................................................................... 17
35. Intel® RAID Web Console 2 utility displays “Unexpected Sensor” warning message in Microsoft Windows* operating system ................................................................ 17
36. Random drives may go offline when a sixth drive is installed and Intel® Embedded
Server RAID Technology II is enabled in the Intel® Server System SR2500ALBRP .............. 18
37. Intel recommends enterprise-class hard drives for use with Intel® Server Systems18
38. Dual Gigabit Expansion Module may not properly reset ....................................... 18
39. SAS drive in a ROMB RAID 5 may drop offline during a reboot in the Intel® Server
System SR2500PALLX .......................................................................................................... 19
40. Intel® Server System SR2500ALLX sixth hard drive filler panel is difficult to remove 19
41. SuSE* Linux Enterprise Server unable to boot after basic installation .................. 20
42. Drives may not be detected or may go offline in the Intel® Server System
SR2500ALBRP when operating at SATA 3GB/s data rate ..................................................... 20
43. New versions of BMC firmware with previous versions of BIOS cause system
POST failure .......................................................................................................................... 21
44.
45.
Intel® Server System SR2500ALLX may operate louder than expected .............. 21
Red Hat* Enterprise Linux may report the wrong processor speed ....................... 21
46. The SuSE* Linux Enterprise Server 10 driver for SAS HW RAID causes unwanted error logs during installation ................................................................................................... 21
47. on
IERR or thermal trip event reported in System Event Log (SEL) after system power
22
48. USB device generates “The following boot-start or system-start driver(s) failed to load: i8042prt" error message in Microsoft Windows* operating systems ............................... 23
49. Microsoft Windows* and Intel® RAID Web Console II report an error when the
ASR2500SATAPE kit is used ................................................................................................. 23
50. System may log IERRs when running certain Red Hat* Enterprise Linux versions on the Intel® Server Board S5000PAL with video driver ati_drv.o 6.5.6 ................................. 23
51. Microsoft Windows* operating systems installed without a service pack will display blue screen with BIOS 79 and 81 ........................................................................................... 24
52. Sluggish system performance may be experienced with BMC 60......................... 25
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Enterprise Platforms and Services Marketing Monthly Specification Update
53. Downgrading the firmware of the Integrated RAID (ROMB), Intel® Embedded
Server RAID Technology II, or SAS may cause system damage ........................................... 25
54. In the Intel® Server Systems SR2500ALLX and SR1550ALSAS, flashing of SAS firmware 1.22 and SAS BIOS 06.16.00 makes hard drive #1 (upper left drive tray) undetected during SAS controller scanning .............................................................................................. 25
55. Microsoft Windows 2003 R2 SP2* may display blue screen during an operating system boot or shutdown with a specific version of Intel
I/OAT driver .................................. 26
56. Server System Event Log (SEL) time may be one day later than BIOS time after entering year 2008. ................................................................................................................ 27
57. Performance Power Management Error in Microsoft Windows Server 2008* ....... 27
58.
POST
Midplane2 hardware RAID produces unexpected beep sounds during system
28
59. Platform Confidence Test (PCT) fails with BIOS 89/91 on Intel® Server Board
S5000PAL/S5000XAL............................................................................................................ 28
60.
61.
USB mouse may hang in BIOS 94 RAID Console ................................................ 28
PCI IBIST Error with BIOS 84 ............................................................................... 29
62. System May Hang during Login or Shutdown ....................................................... 29
63. Hard Disks Are Difficult to Install in Intel® Server System SR2500AL and Intel®
Server Chassis SR2500 ......................................................................................................... 29
64. System May not Boot After Multiple DC power Cycles with BIOS Revision R009830
65. System will not skip CD/DVD drive with BIOS Revision R0098 when RMM2 installed 30
66. Please use AXXMINIDIMM512 as the replacement solution for AXXMINIDIMM which is EOLed ...................................................................................................................... 31
67. Minus “year” number to go past “2000” at BIOS “system date” set up interface will cause the server system to hang ........................................................................................... 31
68. Please do not downgrade BIOS from factory shipped BIOS 101 to any previous version ............................................................................................................................. 31
69. The Serial Port Console Redirection displays the Adaptec® 5805 RAID
Configuration Utilitye incorrectly
Documentation Changes ........................................................................................................ 33
1. The SMBUS block diagram (Figure #16) provided in Rev. 1.1 of the Intel
®
Server
Board S5000PAL/S5000XAL TPS requires changes to accurately reflect production hardware design ............................................................................................................................. 33
2. The power block diagram (Figure #25) as provided in Rev. 1.1 of the Intel
®
Server
Board S5000PAL/S5000XAL TPS does not reflect the final, production-level baseboard design ............................................................................................................................. 34
3. SAS/SAS RAID midplane board (Figure #22) as provided in Rev.1.0 of the Intel
®
Server System SR2500AL TPS should swap the descriptions of items A and K .................... 35
4. Front panel pin-out in the Intel
®
Server Board S5000PAL Quick Reference Label is incorrect ............................................................................................................................. 36
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Monthly Specification Update
Preface
Enterprise Platforms and Services Marketing
This document communicates product Errata and Documentation Changes and Corrections for the following Intel Server Products:
• Intel
®
Server Board S5000PAL
• Intel
®
Server Board S5000XAL
• Intel
®
Server Chassis SR1500
• Intel
®
Server Chassis SR1550
• Intel
®
Server Chassis SR2500
• Intel
®
Server System SR1500AL
• Intel
®
Server System SR1550AL
• Intel
®
Server System SR2500AL
Refer to the Dual-Core Intel
®
Xeon
®
Processor 5000 Sequence Specification Update (Order
Number: 313065) for specification updates concerning the Dual-Core Intel
®
Processor
5000 Series processors. Items contained in the Dual-Core Intel
®
Xeon
Xeon
®
®
Processor 5000
Sequence Specification Update that do not apply to the products in this document or were worked around are noted in this document. Otherwise, it should be assumed that any processor errata for a given stepping are applicable to the Printed Board Assembly (PBA) revisions(s) associated with that stepping.
This document communicates the following types of changes:
• Specification Changes are modifications to the current published specifications for a given product. These include typos, errors, or omissions. The next release of the document will incorporate the specified changes.
• Specification Clarifications describe a supported feature or function in greater detail or further highlight their impact to a complex design requirement. The next release of the document will incorporate these clarifications.
• Errata are design defects or deviations from current published specifications for a given product. Published errata may or may not be corrected. Hardware and software designed to be used with any given processor stepping must assume that all errata documented for that processor stepping is present on all devices.
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Enterprise Platforms and Services Marketing
Summary Tables of Changes
Monthly Specification Update
The following tables provide an overview of known errata and known document changes that apply to the specified Intel Server Products. The tables use the following notations:
Doc
Fix
Intel intends to update the appropriate documentation in a future revision.
Intel intends to correct this erratum.
Fixed
This erratum was corrected.
No Fix
There are no plans to correct this erratum.
Shaded
This item is new or was modified from the previous specification update.
Table 1. Errata Summary
21.
22.
23.
24.
25.
26.
13.
14.
15.
16.
9.
10.
11.
12.
17.
18.
19.
20.
3.
4.
5.
6.
7.
8.
No. Plans
1. Doc
Description of Errata
IPMI over serial direct connect not supported.
2. Fix Serial over LAN and IPMI over LAN connections may terminate unexpectedly under certain conditions.
Fix
Doc
Fix
Fixed
Fixed
Fixed
Intermittent beep code 1-5-2-1 when booting with two processors.
Power supply population errors may not appear in the SEL.
Fan 5 may report a reading of 0 RPM after the BMC is updated.
The BMC may not respond to the IPMI command, Send Message sent via LAN.
Fans may take a long time to slow down after fan boosting.
System requires ~35 seconds after AC is power applied before the power button responds.
Fix
Fixed
Fixed
Fixed
Fix
Fix
Fixed
Fixed
SEL events for Hot-swap Controller (HSC) may appear after a DC cycle
Fans may run faster than expected after exiting BIOS setup.
System fault LED may report incorrect status for some events.
Fan removal does not generate a SEL event.
Power supply redundancy state is misleading when only one power supply is installed.
Hot-swap Controller (HSC) and Local Control Panel (LCP) updates may take a long time
Console Redirection Baud Rate Setting auto changing to 19.2K with Serial Over LAN (SOL) active.
Serial Over LAN (SOL) unable to redirect DOS output.
No Fix Password on boot not supported.
Fixed Intel
®
Embedded Server RAID Technology II option is not enabled in the initial BIOS release.
Fixed HSC and BMC versions intermittently not seen in BIOS setup
Fixed Intel
®
Server Boards S5000PAL/S5000XAL and Intel
®
Server System SR1500AL show a “Changes in
Hardware or Drivers Detected” error message during WHQL ACPI stress testing.
Fixed POST LEDs do not turn off after operating system loads.
Fixed Checkup7.exe (microcode update utility) is not storing microcode in BIOS.
Fixed Intel
®
RAID Controller SRCSAS144E causes systems to reset multiple times before completing POST.
Fixed Change Logo Utility does not save modified BIOS capsule files with correct extension.
Fixed PS/2 keyboards and mice may stop functioning after Red Hat* Enterprise Linux is installed.
Fixed Failures seen installing to a SATA drive when SATA is set to “Legacy” in BIOS setup.
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Monthly Specification Update Enterprise Platforms and Services Marketing
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.
42.
43.
44.
45.
46.
47.
48.
49.
50.
51.
52.
53.
54.
55.
56.
57.
58.
59.
60.
Fixed System hangs after disabling onboard video in BIOS setup.
Fixed The SMBIOS entry point may not be visible under certain hardware configurations.
Fixed Intel
®
Embedded Server RAID Technology II and IO module IRQ routing conflict.
No Fix SuSE* Linux Enterprise Server may not install successfully with Intel
®
Embedded Server RAID
Technology II enabled.
No Fix Red Hat* Enterprise Linux 4 and BIOS setup display a different L2 cache size for the Quad-Core Intel
®
Xeon
®
processor 5300 Series.
Fixed Change Logo Utility causes BIOS corruption.
Fixed Microsoft Windows System Event Viewer* may record Error Event with ID 11
Fixed POST screen may generate "NMI has been received - System Halted" message after the system reboots.
Fixed
Intel
®
RAID Web Console 2 utility displays “Unexpected Sensor” warning message in Microsoft
Windows* operating system.
Fixed
Random drives may go offline when a sixth drive is installed and Intel
®
Embedded Server RAID
Technology II is enabled in the Intel
®
Server System SR2500ALBRP.
No Fix Intel recommends enterprise class hard drives for use with Intel
®
Server Systems.
Fix Dual Gigabit Expansion Module may not properly reset.
Fixed SAS drive in a ROMB RAID 5 may drop offline during a reboot in the Intel
®
Server System
SR2500PALLX.
No fix Intel
®
Server System SR2500ALLX sixth hard drive filler panel is difficult to remove.
No fix SUSE* Linux Enterprise Server unable to boot after basic installation.
Fixed Drives may not be detected or may go offline in the Intel
®
Server System SR2500ALBRP when operating at SATA 300 MB/s data rate.
No Fix New versions of BMC firmware with previous versions of BIOS cause system POST failure.
Fixed Intel
®
Server System SR2500ALLX may operate louder than expected.
No Fix Red Hat* Enterprise Linux may report the wrong processor speed.
Fixed The SuSE* Linux Enterprise Server 10 driver for SAS HW RAID causes unwanted error logs during installation.
Fixed IERR or thermal trip event reported in System Event Log (SEL) after system power on.
No Fix USB device generates “The following boot-start or system-start driver(s) failed to load: i8042prt" error message in Windows* operating systems.
No Fix Microsoft Windows* and Intel
®
RAID Web Console II report an error when the ASR2500SATAPE kit is used.
No Fix System may log IERRs when running Red Hat* Enterprise Linux 4, Update 4 on the Intel
®
Server
Board S5000PAL with video driver ati_drv.o 6.5.6.
Fixed Microsoft Windows* operating system installed without a service pack will display blue screen with
BIOS 79 and 81.
Fixed Sluggish system performance may be experienced with BMC60.
No Fix Downgrading the firmware of the Integrated RAID (ROMB), Intel
®
Embedded Server RAID Technology
II or SAS may cause system damage.
Fixed In the Intel® Server Systems SR2500ALLX and SR1550ALSAS, flashing of SAS firmware 1.22 and
SAS BIOS 06.16.00 makes hard drive #1 (upper left drive tray) undetected during SAS controller scanning.
Fixed Microsoft Windows 2003 R2 SP2* may display blue screen during an operating system boot or shutdown with a specific version of Intel
I/OAT driver.
Fix
Fix
Server System Event Log (SEL) time may be one day later than BIOS time after entering year 2008.
Performance Power Management Error in Microsoft Windows Server 2008*.
Fixed Midplane2 hardware RAID produces unexpected beep sounds during system POST.
Fixed Platform Confidence Test (PCT) fails with BIOS 88 and later version.
Fix USB mouse may hang in BIOS 94 RAID Console.
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Enterprise Platforms and Services Marketing Monthly Specification Update
61.
62.
63.
64.
65.
66.
67.
68.
69.
No Fix PCI IBIST Error with BIOS84.
Fix System may hang during login or Shutdown.
Fixed Hard Disks are Difficult to Install in Intel
®
Server System SR2500AL and Intel
®
Server Chassis
SR2500.
Fix
Fix
System May not Boot After Multiple DC power Cycles with BIOS Revision R0098.
System will not skip CD/DVD drive with BIOS Revision R0098 when RMM2 installed.
Fixed Please use AXXMINIDIMM512 as the replacement solution for AXXMINIDIMM which is EOLed.
No Fix Minus “year” number to go past “2000” at BIOS “system date” set up interface will cause the server system to hang.
No Fix Please use AXXMINIDIMM512 as the replacement solution for AXXMINIDIMM which is EOLed.
TBD The Serial Port Console Redirection displays the Adaptec® 5805 RAID Configuration Utility incorrectly
1.
No.
2.
3.
4.
Table 2. Documentation Changes
Plans Document Name
Fixed
Intel
®
Server Board
S5000PAL/S5000XAL
Technical Product
Specification Rev. 1.1
Fixed
Intel
®
Server Board
S5000PAL/S5000XAL
Technical Product
Specification Rev. 1.1
Fix
Intel
®
Server System
SR2500AL Technical Product
Specification Rev. 1.0
Fix
Intel
®
Server Board S5000PAL
Quick Reference Label
Description of Documentation Change
The SMBUS block diagram (Figure #16) as provided in Rev 1.1 of the Intel
®
Server Board S5000PAL/S5000XAL TPS requires changes to accurately reflect production hardware design.
The power block diagram (Figure #25) as provided in Rev 1.1 of the Intel
®
Server Board S5000PAL/S5000XAL TPS does not reflect final production level baseboard design.
SAS/SAS RAID mid-plane board (Figure #22) as provided in
Rev.1.0 of the Intel
®
Server System SR2500AL TPS should swap the descriptions of items A and K.
The front panel pin-out on the Intel
®
Server Board S5000PAL
Quick Reference Label is incorrect.
The following sections provide in-depth descriptions of each erratum/documentation change indicated in Tables 1 and 2. The errata and documentation change numbers referenced in the following sections correspond to the numbers in Tables 1 and 2.
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Monthly Specification Update
Errata
Enterprise Platforms and Services Marketing
1. IPMI over serial direct connect not supported
Problem Dual-Core Intel
®
Xeon
®
processor 5000 sequence-based server boards list support for IPMI access via serial direct connect. Serial access to the BMC is not supported at this time.
Implication Users should use the IPMI over LAN interface to connect to the BMC.
Note: This only affects serial and terminal mode access to the BMC; this does not affect BIOS console redirection and operating system redirection via serial port.
Status This erratum may be fixed in a future firmware revision and hardware revision.
Workaround None.
2. Serial over LAN and IPMI over LAN connections may terminate unexpectedly under certain conditions
Problem During an active serial over LAN connection or an active IPMI over LAN connection to the BMC, the connection may be intermittently lost during a DC cycle or reset.
Implication
Status
The user’s connection may be lost and the user must reconnect to the session.
This erratum may be fixed in a future firmware revision.
Workaround None.
3. Intermittent beep code 1-5-2-1 when booting with two processors
Problem During POST, if two processors are installed, the system may pause at POST code 0x13 (SMM Initialization). This may result in a 1-5-2-1 beep code and a processor event in the System Event Log (SEL).
Implication The system may log erroneous errors in the SEL or via beep code, and under some conditions, the system may halt at 0x13 and require an AC cycle.
This erratum is fixed in BMC release 47 and later releases. Status
Workaround If an error is encountered, AC cycle the system and the system should run normally.
4. Power supply population errors may not display in the SEL
5
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Problem
Monthly Specification Update
The BMC does not give any indication if a single power supply is improperly installed in a redundant chassis.
Implication Some chassis require power supplies to be installed in specific slots if a single power supply is installed.
Status This erratum may be fixed in a future firmware revision.
Workaround None.
5. Fan 5 may report a reading of 0 RPM after the BMC is updated
Problem
Implication
After a BMC update, fan 5 may not return an accurate reading until AC power is cycled.
Intel
®
System Management Software and other software may display a reading of 0 RPM for this sensor. The BMC may respond as though this fan has failed and fan redundancy is lost. This causes the system fault LED and fan status
LED to indicate a failure for this sensor. In addition, the fans will run in a high speed “boost” state.
Status This erratum may be fixed in a future firmware revision.
Workaround AC cycle the system again and the system should run normally.
6. The BMC may not respond to the IPMI command, Send Message sent via
LAN
Problem The BMC may not respond correctly to a Send Message command from the
LAN channel to the IPMB channel. This issue only affects an IPMI 2.0 based
RMCP+ session not an IPMI 1.5 based RMCP session.
Implication
Status
Remote IPMI over LAN software cannot forward commands to the IPMB bus.
This erratum is fixed in BMC release 50 and later releases.
Workaround Software developers should use IPMI 1.5 based sessions to bridge commands to the IPMB channel.
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Monthly Specification Update Enterprise Platforms and Services Marketing
7. Fans may take a long time to slow down after fan boosting
Problem
Implication
System fans that “boost” due to an increased processor temperature may not return to normal speed immediately after the processor temperature returns to normal.
If the system fans boost due to a high processor temperature, the BMC does not restore the fans to a normal speed until a similar amount of time spent in a boosted state passes. For example, if a high processor temperature caused the fans to boost for five minutes, the fans would not return to normal until five minutes after the processor temperature returned to normal.
Status This erratum is fixed in BMC release 59 and later releases.
Workaround The fans will return to normal speed over time.
8. System requires ~35 seconds after AC power is applied before the power button responds
Problem The BMC requires approximately 35 seconds to fully initialize the system after an AC cycle before the system can be powered on.
Implication After an AC cycle, a user must wait approximately 35 seconds before the power button responds. The BMC causes the front panel LED to blink in an alternating amber/green pattern while the BMC initialization is in progress.
Users should wait until the LED stops blinking in this pattern before pressing the power button.
Status This erratum is fixed in BMC release 50 and later releases.
Workaround None.
9. SEL events for Hot-swap Controller (HSC) may appear after a DC cycle
Problem The HSC may log critical and non-critical temperature events in the SEL after a
DC cycle.
Implication The SEL events are “deassertion” events, which are not an indication of a problem with the system. Users can ignore these events as they are not errors or an indication of a problem in the system.
Status This erratum will be fixed in a future HSC firmware revision.
Workaround None.
10. Fans may run faster than expected after exiting BIOS setup
7
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Problem
Monthly Specification Update
Some system fans may run faster after exiting the BIOS setup using the “Save and Exit” option.
Implication
Status
The system may generate more fan noise than normal.
This erratum is fixed in BMC release 59 and later releases.
Workaround The system must be AC cycled or allowed to boot to the operating system and then reset to restore fans to their normal speeds.
11. System fault LED may report incorrect status for some events
Problem
Implication
The system fault LED may report incorrect status for some events. The proper
LED state is described in the server board TPS, but some events may not reflect the states described in the TPS.
The user may receive an incorrect indication via the system fault LED. The user should verify the system state by looking at the SEL.
Status This erratum is fixed in BMC release 59 and later releases.
Workaround None.
12. Fan removal does not generate a SEL event
Problem
Implication
Fan removal does not trigger a fan failure event.
Simulating a fan failure by fan removal does not work.
Status This erratum is fixed in BMC release 59 and later releases.
Workaround None.
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Monthly Specification Update Enterprise Platforms and Services Marketing
13. Power supply redundancy state is misleading when only one power supply is installed
Problem
Implication
If a single power supply is installed in a chassis that supports redundant power supplies, the BMC indicates the power supply redundancy state as “redundant”.
In a single power supply configuration, the redundancy sensor should be ignored. Redundant chassis with fully redundant power supplies accurately reflect the redundancy status.
Status This erratum may be fixed in a future firmware revision.
Workaround None.
14. Hot-swap Controller (HSC) and Local Control Panel (LCP) updates may take a long time
Problem The Hot Swap Controller (HSC) and Intel
Local Control Panel (LCP) updates may take a long time. The time to complete each update could exceed 30 minutes.
Implication
Status
Updating HSC and LCP may take a long time.
This erratum may be fixed in a future firmware revision.
Workaround None.
15. Console Redirection Baud Rate Setting auto changing to 19.2K with
Serial Over LAN (SOL) active
Problem If configuring a SOL connection, the only baud rate allowed is 19.2K. If any other baud rate is selected, the system will always revert back to 19.2K after the DC cycle.
Implication Users will not be able to configure a SOL connection with a different baud rate for their application.
Status This erratum is fixed in BIOS release R0045 and later releases.
Workaround None.
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Enterprise Platforms and Services Marketing Monthly Specification Update
16. Serial Over LAN (SOL) unable to redirect DOS output
Problem No SOL output displays when booted to DOS. SOL only redirects F2 Setup and
POST output.
Implication
Status
Users who require SOL to redirect DOS output cannot use this feature.
This erratum is fixed in BIOS release R0054 and later releases.
Workaround None.
17. Password on boot not supported
Problem
Implication
If an admin or user password is defined in the BIOS setup, these will be required before the user can enter the BIOS Setup. There is no option to configure a password during POST before the server boots.
Users will not be able to create a password and will not require a password on boot.
Status Intel does not intend to fix this erratum.
Workaround None.
18. Intel® Embedded Server RAID Technology II option is not enabled in initial
BIOS release
Problem The Intel
®
Embedded Server RAID Technology II feature that was available in pre-production BIOS releases is not available in the initial production BIOS release. The option ROM that allows configuration of the Intel
®
Embedded
Server RAID Technology II was deemed not ready for production by Intel at this time.
Implication Users who require or were planning to use this feature in their production environments must wait for a post-launch BIOS release, which will have this feature enabled.
Status This erratum is fixed in BIOS release R0057 and later releases.
Workaround Several hardware RAID options are readily available and supported by Intel
®
Server Boards. Consult the product Tested Hardware and Operating System
List for a variety of hardware options. No workarounds for the Intel
®
Embedded
Server RAID Technology II are available.
19. HSC and BMC versions intermittently not seen in BIOS setup
Problem BMC and HSC revision information is intermittently missing from the BIOS setup.
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Monthly Specification Update
Implication
Enterprise Platforms and Services Marketing
HSC and BMC information is not easily found.
Status This erratum is fixed in BIOS release R0057 and later releases.
Workaround Users must use the DOS utility, “fwpiaupd.exe” to probe and get the backplane
HSC information. Boot to DOS and using the fwpiaupd.exe utility,that is used to flash the BMC and HSC code onto the server system, enter the following command fwpiaupd –i –address={c0, c2} where c0 is the primary backplane address and c2 is the secondary backplane address. This provides you with the operational code revision for the HSC on each backplane.
To retrieve the BMC version information, use the same “fwpiaupdt.exe” utility with the following command: fwpiaupdt –i –address=20
20. Intel® Server Boards S5000PAL/S5000XAL and Intel® Server System
SR1500AL show a “Changes in Hardware or Drivers Detected” error message during WHQL ACPI stress testing
Problem While running Microsoft Windows Hardware Compatibility Test (HCT)* 12.1
ACPI stress device I/O or any HCT test that needs to reboot, the system displays the following error message: “Changes in Hardware or Drivers
Detected”.
Implication
Status
This message may prevent users from receiving Microsoft WHQL* certification.
This erratum is fixed in BIOS release R0045 and later releases.
Workaround If the system is shut down and restarted (rather than rebooted) between tests, the error does not appear.
21. POST LEDs do not turn off after operating system loads
Problem The POST Code LEDs at the rear of the system do not turn off once POST completes and the operating system loads. The POST code LEDs display
[Green Red Green Red] at the rear of the system.
Implication Since the LEDs are lit on the server board, user may believe that that an error occurred.
Status This erratum is fixed in BIOS release R0057 and later releases.
Workaround None.
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Enterprise Platforms and Services Marketing Monthly Specification Update
22. Checkup7.exe (microcode update utility) is not storing microcode in BIOS
Problem The Checkup7.exe utility, which is used to update the processor microcode in the BIOS, is not working properly. The utility says it completes the flash update successfully; however, upon the next reboot, the microcode is not actually present in the BIOS.
Implication
Status
Users cannot update their BIOS with a new processor microcode.
This erratum is fixed in BIOS release R0057 and later releases.
Workaround Users must update to the latest BIOS revision which includes the latest processor microcode releases. They cannot use this utility to add a microcode patch to the existing BIOS.
23. Intel® RAID Controller SRCSAS144E causes systems to reset multiple times before completing POST
Problem With the Intel
®
RAID Controller SRCSAS144E installed in the system, the system may become caught in a reset loop during POST. The system resets itself four to five times before completing POST. This is seen early in POST within the first few seconds of power on and before video initialization. POST code LEDs show 0x21 "Chipset" Initializing a chipset component.
Implication
Status
POST takes approximately 15-20 seconds longer to complete.
This erratum is fixed in BIOS release R0057 and later releases.
Workaround Moving the RAID controller into a different slot sometimes resolves this issue.
Populating the card in a slower bus (x4 or x8) seems to make this issue appear less frequently.
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Monthly Specification Update Enterprise Platforms and Services Marketing
24. Change Logo Utility does not save modified BIOS capsule files with correct extension
Problem When using the Change Logo Utility to modify a BIOS capsule file and replace the Intel Splash Screen logo with a new one, it fails to save the new capsule file with a .cap extension. The file produced has an .fd extension. The file is the correct capsule file but has the wrong extension.
Implication Users may be confused and believe the utility is not saving the file in the correct format.
This erratum is fixed in version 4.16 of the utility. Status
Workaround When saving the file in the “Save As” dialog box, select Capsule File (*.cap) from the ‘Save as Type’ drop-down box. In the File Name box, type the name of the file with the .cap extension. It is important you include the ‘.cap’ extension in the file name; otherwise, the Change Logo Utility saves the file with the incorrect extension.
If you forget to include the ‘.cap’ in the file name but you selected ‘Capsule File
(*.cap)’ in the ‘Save as Type’ drop-down box, you can rename the file from an .fd extension to a .cap extension and this works as well.
25. PS/2 keyboards and mice may stop functioning after Red Hat*
Enterprise Linux is installed
Problem After installing Red Hat* Enterprise Linux on a system with BIOS release
R0045, the PS/2 keyboard and mouse stop working; however, USB keyboards and mice work.
Implication Users cannot use the Linux operating system if a PS/2 keyboard and mouse are installed.
This erratum is fixed in BIOS release R0054 and later releases. Status
Workaround If the user goes into the BIOS setup and disables port 60/64 emulation, PS/2 keyboards and mice will continue to work. If USB keyboards and mice are used, the user should enable port 60/64 emulation.
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Enterprise Platforms and Services Marketing Monthly Specification Update
26. Failures seen installing to a SATA drive when SATA is set to “Legacy” in the BIOS setup
Problem
Implication
If a user has SATA set to “Legacy” in the BIOS setup and tries to install an operating system, the installation may fail.
Users who require SATA to be configured in legacy mode may not be able to get their operating system to install properly.
This erratum is fixed in BIOS release R0057 and later releases. Status
Workaround If possible, leave SATA in enhanced mode. No workaround exists for the legacy mode issue.
27. System hangs after disabling on-board video in the BIOS setup
Problem After disabling on-board video in the BIOS setup, the system hangs during
POST.
Implication
Status
Users cannot disable on-board video via the BIOS setup.
This erratum is fixed in BIOS release R0057 and later releases.
Workaround Adding in a video controller automatically disables the onboard video. It is not necessary to manually disable the video controller via the BIOS setup. No workaround exists for configurations that do not include video controller support.
28. The SMBIOS entry point may not be visible under certain hardware configurations
Problem
Implication
Status
The server BIOS maintains an area in memory to act as an entry point to locate the SMBIOS area. This entry point includes the anchor string “_SM_”, memory pointers and information about the SMBIOS area as required by the SMBIOS specification. This information is dynamically created by the BIOS during POST and is placed in a required memory range between 000F0000h-000FFFFFh.
Hardware configurations that require large amounts of memory at POST
(option ROM space or I/O configuration space) could fill up this memory range and the SMBIOS entry point cannot be created correctly.
This problem shows an inability for software to locate the SMBIOS records.
This can affect management software and also some Intel provided update utilities, including: BIOS update utilities and FRUSDR update utilities. An error may also appear in the BIOS error manager. Intel update utilities generate an error and abort before performing an update.
This erratum is fixed in BIOS release R0060 and later releases.
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Monthly Specification Update Enterprise Platforms and Services Marketing
Workaround If a specific hardware configuration experiences this issue, remove the add-in
PCI and PCI Express* cards to reduce the amount of add-in card resource space used. Perform the system update (BIOS, FRUSDR) and replace the add-in cards when updates are completed.
29. Intel® Embedded Server RAID Technology II and I/O module IRQ routing conflict
Problem
Implication
If the Intel
®
Embedded Server RAID Technology II is enabled in the BIOS while an I/O module is installed, the system hangs at the RAID Option ROM on the next reboot due to the RAID device’s IRQ not being serviced properly.
The Intel
®
Embedded Server RAID Technology II option in BIOS cannot be used while an I/O module is installed in the system.
Status This erratum is fixed since BIOS release R0061 and later releases.
Workaround None.
30. SuSE* Linux Enterprise Server may not install successfully with Intel®
Embedded Server RAID Technology II enabled
Problem If SuSE* Linux Enterprise Server is being installed with Intel
®
Embedded
Server RAID Technology II enabled, the RAID array may not be detected after the driver is loaded, which results in an installation failure.
Implication
Status
The AHCI.o module inside the operating system is loaded prior to the thirdparty driver and, therefore, may take control of the RAID controller. This results in an installation failure.
Users cannot load a third-party RAID driver and the AHCI driver simultaneously in SuSE* Linux Enterprise Server. Doing so may cause installation failures.
Workaround The “brokenmodule-ahci” command can prevent AHCI from loading during installation. At the very first install screen, press F6 to load a driver. In the text tab, type brokenmodules=ahci
This allows the installation to complete successfully.
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Enterprise Platforms and Services Marketing Monthly Specification Update
31. Red Hat* Enterprise Linux 4 and BIOS setup display a different L2 cache size for the Quad-Core Intel® Xeon® processor 5300 Series
Problem In Red Hat* Enterprise Linux 4, the Quad-Core Intel
®
Xeon
®
processor 5300
Series L2 cache size is displayed as 4 MB; while in the BIOS setup, the cache size is displayed as 8 MB.
Implication In the BIOS setup, the system reports the total L2 cache size as 8 MB due to the 4 MB + 4 MB structure of the processor. The Quad-Core Intel
®
Xeon
® processor 5300 Series is similar to a package of two sets, each with a 4 MB L2 cache size. In each set, the two cores share the 4 MB cache. Red Hat*
Enterprise Linux 4 views the processor per logical CPU thread. Each logical thread (each set) has access to only 4 MB cache, and Red Hat* Enterprise
Linux 4 reports it as such.
Status The different L2 cache size display is due to the different cache size reporting mechanisms of Red Hat* Enterprise Linux 4 and the BIOS setup, and is not an incorrect display by the operating system.
Workaround None.
32. Change Logo Utility causes BIOS corruption
Problem Any board flashed with a version of BIOS release R0064 edited with the
Change Logo Utility no longer boots. The board hangs with “Off – Off – Red –
Green” shown on the Post Code LEDs at the rear of the board.
Implication
Status
You cannot use the Change Logo utility with BIOS release R0064.
This erratum is fixed in BIOS release R0066 and later releases.
Workaround None.
33. Microsoft Windows System Event Viewer* may record Error Event with
ID 11
Problem
Implication
Status
In the Microsoft Windows* operating system, the Event Viewer’s System log may record an Error Event. The source for this error event is lsi_sas and the event ID is 11.
The problem may occur because the controller is sending an unsupported command to the enclosure management device. This error does not affect functionality and you can ignore the error.
This erratum is fixed in Intel
®
Embedded Server RAID Technology II firmware and/or drivers later than the following revisions: SAS firmware revision – v.01.16.00.00; MPT OpROM revision – v.6.10.00; SAS ESRT2 OpROM revision
− v. A.01.10241435I.
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Monthly Specification Update
Workaround None.
Enterprise Platforms and Services Marketing
34. After the system reboots, the POST screen may generate "NMI has been received - System Halted" message
Problem After the system reboots, the POST screen may generate "NMI has been received - System Halted" message.
Implication Along with this error, sometimes the “Bus Uncorrectable Error” may also be recorded to the System Event Log (SEL).
Status This erratum is fixed in BIOS release R0066 and later releases.
Workaround Reboot the system again.
35. Intel® RAID Web Console 2 utility displays “Unexpected Sensor” warning message in Microsoft Windows* operating system
Problem The “unexpected sensor” warning message may be displayed in the Intel
®
RAID Web Console 2 utility; however, there seem to be no functional issues with the system.
Implication
Status
This warning message is only seen in Microsoft Windows* operating systems.
Previous RAID firmware versions (before v.89) could not support any communication to the Storage Enclosure Processor (SEP) on backplanes. The firmware was modified to support SEP devices, but the backplanes used in the
Intel
®
Server Chassis SR1500, Intel
®
Server Chassis SR1550, and Intel
®
Server Chassis SR2500 do not respond as expected to the inquiry command, so the error is generated and captured in the log. This is a harmless message and does not cause any problems with the RAID array or the drives.
This warning message is removed from the Intel
®
RAID Web Console 2’s error reporting mechanism since RAID firmware v.4xx and later releases
Workaround None.
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Enterprise Platforms and Services Marketing Monthly Specification Update
36. Random drives may go offline when a sixth drive is installed and Intel®
Embedded Server RAID Technology II is enabled in the Intel® Server
System SR2500ALBRP
Problem When a sixth drive is installed and Intel
®
Embedded Server RAID Technology II is enabled in the Intel
®
Server System SR2500ALBRP, random drives may go offline. This may result in boot failure of the Intel
®
Embedded Server RAID
Technology II or the operating system.
Implication This may result in boot failure of the Intel
®
Embedded Server RAID Technology
II or the operating system.
Status Fixed. This was identified as a documentation issue. The sixth drive backplane insert needs to be cabled directly to the server board. Use the cabling method documented at: http://www.intel.com/support/motherboards/server/sb/CS-025698.htm
Workaround Not Applicable.
37. Intel recommends enterprise-class hard drives for use with Intel® Server
Systems
Problem Some desktop-class hard disk drives show performance loss and, in some cases, take the drive offline when running in an enterprise environment.
Implication Desktop drives often lack workload management to lower thermal stresses and have a lower tolerance for the normal rotational vibration found in a server environment. They are not designed to run 24 hours a day, seven days a week and may fail prematurely when installed in a server. To attain best performance and avoid drive failures, Intel recommends using enterprise-class hard drives for server applications.
No fix. Status
Workaround None.
38. Dual Gigabit Expansion Module may not properly reset
Problem
Implication
Status
In certain conditions, it is possible the Dual Gigabit Expansion Module may not properly reset after a system reset.
If the expansion module does not properly reset, the module could lose network connectivity and the operating system will not see the Gigabit ports.
This was only seen on the Intel
®
Server System SR1550AL.
This erratum will be fixed in a future revision of the Dual Gigabit Expansion
Module.
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Monthly Specification Update Enterprise Platforms and Services Marketing
Workaround If the module is not reset, you can force it to reset by removing and replacing
AC power to the system.
39. SAS drive in a ROMB RAID 5 may drop offline during a reboot in the
Intel® Server System SR2500PALLX
Problem
Implication
When five or six drives are inserted and SAS ROMB RAID 5 is configured, drives may drop offline during a system reboot in the Intel
®
Server System
SR2500PALLX.
This only happens with specific drives. Updating the drive’s firmware to the latest version should resolve this issue.
Status This erratum is fixed by updating SAS drive firmware.
Workaround None.
40. Intel® Server System SR2500ALLX sixth hard drive filler panel is difficult to remove
Problem It may be difficult to remove the Intel
®
Server System SR2500ALLX 6 th
hard drive filler panel.
Implication Certain systems may exhibit this issue. Root cause was found with the manufacturing tooling.
No fix. Status
Workaround Customers who order ASR2500SIXDRV with MM#885929 (TA# D43807-004) will also get a installation guide.
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Enterprise Platforms and Services Marketing Monthly Specification Update
41. SuSE* Linux Enterprise Server unable to boot after basic installation
Problem During SuSE* Linux Enterprise Server installation, if a USB floppy drive is used to load the mass storage driver, SuSE* Linux Enterprise Server might not boot after basic installation.
The following message may display:
Implication resume device /dev/sdb1 not found (ignoring) waiting for device /dev/sdb2 to appear..............................not found -- exiting to
/bin/sh
$
During installation, the USB floppy device is recognized as sda, and the mass storage is recognized as sdb. After reboot, the mass storage is now recognized as sda, but SuSE* Linux Enterprise Server still tries to load system files from sdb. To resolve this issue, you must modify the grub menu list file and the fstab file.
Status No Fix.
Workaround http://www.intel.com/support/motherboards/server/sb/CS-025446.htm
describes this issue and its workaround.
42. Drives may not be detected or may go offline in the Intel® Server System
SR2500ALBRP when operating at SATA 3GB/s data rate
Problem In the Intel
®
Server System SR2500ALBRP with a passive midplane, hard drives may not maintain stable operation at 3GB/s data rate. The problem is known to exist when using the on-board ESB2 controller with any 3GB/s capable drive. The active midplane is not affected.
Implication
Status
The drives may not be detected during boot or may go offline during an operating system installation or stress load.
The erratum is fixed with the new revision of the passive midplane FALPASMP
MM# 901687, TA# D43781-003, PBA# E24192-203 that will improve SATA signal margins.
Workaround Force hard drives to operate at 1.5GB/s data rate. The SATA data rate change does not have a significant impact on hard drive performance as the data rate of 1.5GB/s is still substantially higher than sustained drive media throughput.
The active midplane is not affected.
On most drives, the SATA data rate can be forced to 1.5GB/s by installing a jumper on the drive. If jumpering the HDD is not an option, contact your HDD supplier for alternate options.
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Monthly Specification Update Enterprise Platforms and Services Marketing
43. New versions of BMC firmware with previous versions of BIOS cause system POST failure
Problem
Implication
In systems updated with newer versions of only the BMC firmware, there is a high failure rate that they can no longer complete POST successfully.
Any BIOS/BMC/FRU update should adhere to the “SYSTEM FIRMWARE
REQUIREMENTS” in the release notes, where the minimum required versions are listed. If the release notes recommendations are not followed, unexpected errors may occur.
Status If the system is going to be updated by system firmware, always follow SFUP
(System Firmware Update Package) to update the BIOS and BMC together.
Always update the FRU after the hardware configuration changes (including changing the power supply, processor, and system fans).
Workaround No.
44. Intel® Server System SR2500ALLX may operate louder than expected
Problem The Intel
®
Server System SR2500ALLX may operate louder than expected.
Implication
Status
The abnormal noise is caused by the two unbalanced 60-mm system fans #5 and #6. Using a FRUSDR, which is older than v41, also contributes to the faster fan speed and noise.
FRUSDR v41 and later set the maximum fan speed to 75% of the original maximum value. This change lowers the fan noise and does not break the thermal condition design specification.
Workaround None.
45. Red Hat* Enterprise Linux may report the wrong processor speed
Problem In Red Hat* Enterprise Linux, the operating system may report the wrong processor speed. For example, if the processor is 3.0 GHz, the operating system shows it as 3300 MHz.
Implication This symptom is operating system-related. Although it does not reflect the processor speed correctly, this is only a report; it is harmless to the system and you can ignore it.
Status Ignore the processor speed in Red Hat* Enterprise Linux.
Workaround None.
46. The SuSE* Linux Enterprise Server 10 driver for SAS HW RAID causes unwanted error logs during installation
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Enterprise Platforms and Services Marketing
Problem
Monthly Specification Update
The SuSE* Linux Enterprise Server 10 driver for SAS HW RAID causes unwanted error logs during installation.
Implication The error logs are repeatedly displayed on screen if Alt+F4 is pressed during installation. They can also display by typing the dmesg command after the operating system is installed successfully. These are harmless errors you can ignore.
Status The driver version equal to or later than 00.00.03.09 removes these error logs during installation.
Workaround None.
47. IERR or thermal trip event reported in System Event Log (SEL) after system power on
Problem
Implication
An IERR or thermal trip event may be reported in the System Event Log (SEL) after the system is powered on. The system status LED on the front panel also displays as amber, but the system seems to run normally.
This is due to an internal communication error induced by the GTL2007 chip on the server board. The GTL2007 chip has an interaction issue with the BMC, and startup times with the processor at power on can cause false CPU IERRs.
You can ignore the false error.
Status A hardware change to the GTL2107 chip will be implemented on future board revisions to fix this issue. See Product Change Notification PCN107725-01 for additional details.
Workaround A processor retest can make the system status LED go back to a normal state.
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Monthly Specification Update Enterprise Platforms and Services Marketing
48. USB device generates “The following boot-start or system-start driver(s) failed to load: i8042prt" error message in Microsoft Windows* operating systems
Problem If only an USB keyboard and mouse are used, and no PS/2 devices are connected, the following message may be displayed in the pop-up dialog box:
At least one service or driver failed during system startup. Use
Event Viewer to examine the event log for details.
Also, the following error message may be recorded in the Microsoft Windows* event log:
The following boot-start or system-start driver(s) failed to load: i8042prt.
Implication
Status
This is a harmless warning message, which may occur when only a USB keyboard and mouse are used and no PS/2 devices are connected.
This is a harmless error message in Microsoft Windows* operating systems that you can ignore.
Workaround Use a PS/2 keyboard and mouse.
49. Microsoft Windows* and Intel® RAID Web Console II report an error when the ASR2500SATAPE kit is used
Problem In the Intel
®
Server System SR2500AL with the ASR2500SATAPE SAS/SATA tape drive mounting kit, a pop-up message "Controller ID 0 PHY is bad on enclosure" appears after you log in to Microsoft Windows*. The same message is seen when viewing the RAID log through the Intel
®
RAID Web Console II.
This is a false error with no impact to performance. The error message does not display when booting off the Intel
®
Deployment Assistant CD and running the Intel
®
RAID Web Console from the CD.
Implication
Status
Users must acknowledge this pop-up window after logging on.
No Fix.
Workaround Powering the tape drive via an external source, rather than the
ASR2500SATAPE kit, prevents this message from appearing.
50. System may log IERRs when running certain Red Hat* Enterprise Linux versions on the Intel® Server Board S5000PAL with video driver ati_drv.o 6.5.6
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Enterprise Platforms and Services Marketing
Problem
Monthly Specification Update
When running certain Red Hat* Enterprise Linux on the Intel
®
Server Board
S5000PAL with video driver ati_drv.o 6.5.6, the System Event Log (SEL) may report an IERR event. Additionally, the keyboard and mouse may not respond until an AC power cycle is applied to reboot the system.
Implication Stressing the video controller on the Intel
®
Server Board S5000PAL running
RHEL3U8, RHEL4U4, and RHEL4U5 can induce timeout errors caused by the default video driver (ati_drv.o 6.5.6). These errors trigger IERRs, which cause the system to stop responding. You can obtain register dumps if the system is instrumented for NMI.
Status This erratum is fixed in Red Hat* Enterprise Linux 5 and later releases.
Workaround Users can load the VESA video driver rather than the ati_drv.o 6.5.6 video driver to prevent IERRs.
51. Microsoft Windows* operating systems installed without a service pack will display blue screen with BIOS 79 and 81
Problem If a user attempts to install a Microsoft Windows* operating system without an integrated service pack, it will display a blue screen during the installation process if BIOS 79 or BIOS 81 is on the server board. Conversely, if a user upgrades the system BIOS to BIOS 79 or 81 prior to installing the appropriate service pack, the system will display the blue screen. Starting in BIOS 79, support for enhanced sleep states was added. This addition to the BIOS requires that the Microsoft Service Pack* be integrated into the operating system installation process to understand the extended sleep state support.
The following is a list of Microsoft* operating systems and required service packs:
• Microsoft Windows 2003*, 32-bit and 64-bit, requires Service Pack 1
• Microsoft Windows 2003 SBS* requires Service Pack 1
• Microsoft Windows XP*, 32-bit and 64-bit, requires Service Pack 2
Implication Users cannot install Microsoft Windows* or upgrade the system BIOS to BIOS
79 or BIOS 81 without a service pack integrated into the installation process.
Status This erratum was fixed in BIOS R0084. Users need to upgrade BIOS to R0084 or a later version, then disable Deep C-state Support in the BIOS setup
(Advanced BIOS menu -> Processor sub menu) before installing or booting a
Microsoft Windows* operating system without the required service pack.
Workaround Users need to remain on BIOS 76, use a Microsoft Windows* installation process that includes the service pack integrated into the installation, or install
Microsoft Windows* and the required service pack prior to updating to BIOS 79 or 81. Additionally, the R2 release versions of Microsoft Windows* do not exhibit this issue. Use of this version of Microsoft Windows*, if possible, is also another valid workaround.
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Monthly Specification Update Enterprise Platforms and Services Marketing
52. Sluggish system performance may be experienced with BMC 60
Problem
Implication
An issue with BMC 60 is causing incorrect interpretation of the user selected
Open Loop Thermal Throttling (OLTT) option in the BIOS Setup. The Advanced screen in the BIOS Setup contains OLTT selections for Performance Mode and
Acoustic mode. BMC 60 recognizes a Performance Mode selection in the BIOS setup as an Acoustic Mode request. An Acoustic Mode selection in the BIOS setup is being disregarded and fail safe defaults for Fan Profiles are enforced.
This misinterpretation can manifest the BIOS/BMC interaction, causing a throttling condition and thus slowing down the system performance significantly.
Systems set to Performance Mode are incorrectly being configured in
Acoustics Mode, which can make the system more susceptible to overheating, especially in 1U chassis or can cause performance degradation due to memory throttling rather than fan boosts being used to cool the memory. Systems being configured to Acoustics Mode in the BIOS are actually being set up in a fail safe state.
Status This erratum is fixed in BMC 62 and later releases.
Workaround None.
53. Downgrading the firmware of the Integrated RAID (ROMB), Intel®
Embedded Server RAID Technology II, or SAS may cause system damage
Problem Downgrading the firmware of the Integrated RAID (ROMB), Intel
®
Embedded
Server RAID Technology II, or SAS from the original version to older versions may cause unexpected issues such as break the controller, or make the controller invisible during system POST. The failure could result in permanent damage that cannot be recovered.
Implication
Status
Any downgrade actions of firmware can cause a system breakdown. Intel does not officially support firmware downgrade for any of above situations.
No Fix. Do not downgrade the firmware of the Integrated RAID (ROMB), Intel
®
Embedded Server RAID Technology II, or SAS.
Workaround None.
54. In the Intel® Server Systems SR2500ALLX and SR1550ALSAS, flashing of SAS firmware 1.22 and SAS BIOS 06.16.00 makes hard drive #1
(upper left drive tray) undetected during SAS controller scanning
Problem In the Intel
®
Server Systems SR2500ALLX and SR1550ALSAS, flashing of
SAS firmware 1.22 and SAS BIOS 06.16.00 makes hard drive #1 undetectable during SAS controller scanning.
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Enterprise Platforms and Services Marketing
Implication
Monthly Specification Update
In either SAS Only Mode or SAS Software RAID, hard drive #1 may be undetected.
Status This erratum is fixed in updated SAS firmware 1.22, whose package contains version number “2007.12.05”.
Workaround Choose the update package of SAS firmware 1.20 and SAS BIOS 06.14.00.
Enter the EFI interface, go to the firmware directory, and run almp_upd.nsh to flash it.
55. Microsoft Windows 2003 R2 SP2* may display blue screen during an operating system boot or shutdown with a specific version of Intel
I/OAT driver
Problem
Implication
Microsoft Windows 2003 R2 SP2* may display blue screen during an operating system boot or shutdown. The issue occurs only with ver. 1.2.78.6 of the Intel
I/OAT driver, and only if Intel
I/OAT is enabled in the BIOS Setup. This symptom was seen with the I/OAT driver in NIC driver package ver 12.3.
In the recent Intel
I/OAT driver, Microsoft* has changed a structure in their
NetDMA API. It is not backward-compatible with the previous version of the API.
Status Fixed in ESB2 LAN Driver package ver 12.4.
Workaround I/OAT driver version 1.2.66.0, included in NIC driver package ver 12.0, has the previous structure definition for NetDMA 1.0 usage and does not show this symptom.
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Monthly Specification Update Enterprise Platforms and Services Marketing
56. Server System Event Log (SEL) time may be one day later than BIOS time after entering year 2008.
Problem Server System Event Log (SEL) time may be one day later than the BIOS time after entering year 2008.
Implication
Status
BIOS version 85 or even an earlier version may produce this erratum.
Will be fixed in a future BIOS release.
Workaround None.
57. Performance Power Management Error in Microsoft Windows Server
2008*
Problem If you are use any Intel
®
Xeon
®
Processor of the 5300 or the 5400 series in the
Intel
®
S5000PAL Server Board and install Microsoft Windows Server 2008* on the system, you may encounter the following error in the Windows* event log:
Implication
The Event Error is related to a change in Microsoft’s validation and logging of supported P-States for a processor. The wording of the error that is displayed is misleading. There is no performance impact. Microsoft logs the error because the BIOS has a default PSS object (P-State info) in the ACPI space for these processors. Basically, this default PSS object indicates no P-
State is supported. However, Microsoft Windows Vista* and Microsoft Windows
Server 2008* have changed their interpretation of this table.
BIOS version 88 or even an earlier version may produce this erratum.
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Enterprise Platforms and Services Marketing
Status This erratum will be fixed in a future BIOS release.
Monthly Specification Update
Workaround None.
58. Midplane2 hardware RAID produces unexpected beep sounds during system POST
Problem In the hardware RAID mode, midplane 2 produces unexpected beep sounds during system POST. These beeps do not match any designed POST error beep codes of any Intel
®
Server Board S5000PAL-based server systems.
These beeps do not impact customer usage.
Implication The impacted Midplane2 PBA is E14273-202 with firmware version 1.20.22-
0495 or an earlier version.
Status This erratum is fixed in BIOS 94.
Workaround None.
59. Platform Confidence Test (PCT) fails with BIOS 89/91 on Intel® Server
Board S5000PAL/S5000XAL
Problem Customer may experience problems when they run PCT on Intel
®
Server Board
S5000PSL, Intel
®
Server Board S5000PAL, Intel
®
Server Board S5000VSA,
Intel
®
Server Board S5000VCL, and Intel
®
Workstation Board S5000XVN.
There are two types of test options when a customer runs a PCT test: Quick
Test, and Comprehensive Test. The customer may see the following behavior during a PCT test.
Quick Test
Comprehensive Test
***ERROR T.EXE
Unknown error:MSDRAM64.EXE
Standard Error Code = 01300005
System hung at Probing ICH
This issue occurs when these boards are loaded with BIOS 89 or 91/91.6.
Status This erratum is fixed in BIOS 94
Workaround This issue is caused by the incompatibility between the BIOS and PCT; it does not impact system stablity or performance. Customer can ignore this issue or customer can roll back to BIOS 85 to run the PCT.
60. USB mouse may hang in BIOS 94 RAID Console
Problem USB mouse may hang when user press Ctrl+G during system booting period to enter the BIOS RAID Console. This may be observed with BIOS 94.
Implication BIOS 94 may produce this erratum.
28
Monthly Specification Update
Status
Enterprise Platforms and Services Marketing
This erratum will be fixed in a future BIOS release.
Workaround Customer can still use PS/2 mouse. Alternatively, the customer can boot into
BIOS, select the “Advanced” tab, select “USB Configuraiton”, and then enable
“Port 60/64 Emulation” to make the USB mouse work.
61. PCI IBIST Error with BIOS 84
Problem If customers use add-in RAID cards, such as Adaptec 3805 and LSI Megaraid
8708ELP, they may get PCI Express* IBIST errors, and BMC may show
“Critical Interrupt /PCIe Link7 (#0xA Bus Uncorrectable Error. Asserted Event.)” in System Event Log.
Implication
Status
BIOS 84 or later may produce this erratum.
This erratum will not be fixed.
Workaround If customers see this erratum, customers can do a CMOS clear as an effective workaround.
62. System May Hang during Login or Shutdown
Problem Installing the Intel® PRO/1000 PT Quad Port Low Profile Server Adapter
(Model # EXPI9404PTL) may hang the system at the login screen or when shutting down. This has been reported with Microsoft Windows Server 2008*.
Status This erratum will be fixed in a future BIOS release.
Workaround None.
63. Hard Disks Are Difficult to Install in Intel® Server System SR2500AL and
Intel® Server Chassis SR2500
Problem Customers may find it difficult to properly and fully install the hard drives into the hard drive slots. This is because the backplane is about 0.5-1.5 mm vertically higher than the specification.
Status This erratum has been fixed.
Workaround Check to ensure the bottom of the backplane touches the chassis base. If there is an obvious gap, check the two bending features (shown below) and make sure the bending angle is no more than 90 degrees. If necessary, use flat-nose pliers to bend these two features down to lower the backplane. Contact your local Intel Customer Service for more information.
29
Enterprise Platforms and Services Marketing Monthly Specification Update
Bending angle
64. System May not Boot After Multiple DC power Cycles with BIOS Revision
R0098
Problem If console redirection and Legacy OS redirection are both enabled in BIOS setup, the system may hang early in POST after multiple DC power cycles.
Implication Users may occasionally experience system hangs during POST after multiple power cycles if console redirection and legacy OS redirection have been configured as enabled in BIOS setup.
Status This issue may be fixed in a future BIOS revision.
Workaround A soft system reboot (<CTL> <ALT> <DEL>) will result in a subsequent successful completion of POST.
65. System will not skip CD/DVD drive with BIOS Revision R0098 when
RMM2 installed
Problem If RMM2 is installed and CD/DVD drive is the first BIOS boot option, the system will not skip CD/DVD drive as expected when there is no bootable media in the drive.
Implication Users would experience system boot failure when RMM2 is installed and no bootable media in CD/DVD drive.
Status This issue will be fixed in a future BIOS revision.
30
Monthly Specification Update
Workaround None.
Enterprise Platforms and Services Marketing
66. Please use AXXMINIDIMM512 as the replacement solution for
AXXMINIDIMM which is EOLed
Problem AXXMINIDIMM (MM 881258) was EOLed. Please use AXXMINIDIMM512
(MM#881258) as replacement.
Implication AXXMINIDIMM512 (MM#881258) is on shelf.
Status This problem was fixed.
Workaround None.
67. Minus “year” number to go past “2000” at BIOS “system date” set up interface will cause the server system to hang
Problem Minus “year” number to go past “2000” at BIOS “system date” set up interface will cause the server system to hang. No keyboard, or mouse input is effective.
Cold reboot by pushing the power button can bring the server back to work.
Implication All server system SR2500AL, SR1500AL, SR1550AL families and server base board S5000PAL, BB5000XAL families have this problem.
Status Not fixed.
Workaround None.
68. Please do not downgrade BIOS from factory shipped BIOS 101 to any previous version
Problem To support new on-board video OPROM chip, factory ships BIOS 101 for all post change base boards and server systems. All previous BIOS cannot work with post change boards and server systems. BIOS 101 can support all post change and pre change boards and server systems.
Implication Products Affected/Intel Ordering Codes:
Pre Change
Product Code
Pre Change
MM#
Pre Change
TA
Pre Change
PBA
BB5000PALR 900375
BB5000XALR 900396
S5000PALR 902749
Pre Change
Product Code
SR1500ALR
SR1500ALSASR
E51575-103
E51577-103
E11675-010
900350
900351
Pre Change
MM#
E50232-102
E50387-102
E50232-102
Pre Change
TA
D99976-020
E10101-016
Post Change
TA
E51575-104
E51577-104
E11675-011
Post Change
PBA
E50232-103
E50387-103
E50232-103
Post Change
TA
D99976-021
E10101-017
31
Enterprise Platforms and Services Marketing
Pre Change
Product Code
SR1500ALSASRNA
SR1500ALRNA
SR2500ALBRPR
SR1550ALR
SR1550ALSASR
SR2500ALLXRNA
SR2500ALBRPRNA
SR1550ALSASRNA
SR1550ALRNA
SR2500ALLXR
900352
900353
900358
900369
900370
900371
900372
900381
900397
900362
Pre Change
MM#
Status Not fixed.
Workaround None.
Pre Change
TA
E10101-016
D99976-020
E10104-016
E10102-017
E10103-017
E10105-016
E10104-016
E10103-017
E10102-017
E10105-016
Monthly Specification Update
Post Change
TA
E10101-017
D99976-021
E10104-017
E10102-018
E10103-018
E10105-017
E10104-017
E10103-018
E10102-018
E10105-017
69. The Serial Port Console Redirection displays the Adaptec®
5805 RAID Configuration Utility incorrectly
Problem With Console redirection enabled in S5000PAL/S5000XAL BIOS, the connected remote serial console client gets incorrect console display output when configure the Adaptec® 5805 RAID adapter.
Implication All S5000PAL base boards with BIOS 101 or BIOS 98 are impacted
Status This problem is under investigation
Workaround Configure this RAID adapter through the server . Do not use remote serial console client to configure this RAID adapter.
32
Monthly Specification Update
Documentation Changes
Enterprise Platforms and Services Marketing
1. The SMBUS block diagram (Figure #16) provided in Rev. 1.1 of the Intel
®
Server Board S5000PAL/S5000XAL TPS requires changes to accurately reflect production hardware design
Problem: The current diagram does not reflect the following board design changes made to the final production-level server board.
• Add PECI controller
• Remove separate HSC connector
• Correct Midplane -> FP SMBus connections and 1-wire temp sensor
• Correct SMBus and 1-wire temp sensor connections to FP connector
• Correct FBDIMM labeling
The corrected diagram is shown:
Implication: Inaccurate understanding of actual server board design with respect to the specified diagram.
Workaround: None.
33
Enterprise Platforms and Services Marketing
Status:
Monthly Specification Update
Corrections incorporated into version 1.2 of the Intel
®
Server Board S5000PAL
Technical Product Specification.
2. The power block diagram (Figure #25) as provided in Rev. 1.1 of the
Intel
®
Server Board S5000PAL/S5000XAL TPS does not reflect the final, production-level baseboard design
Problem: Current diagram does not reflect changes incorporated into the final production-level server board:
• MCH/FBDIMM 1.5 Vreg moved from 12 V rail to 5 V rail.
• Video Memory Vreg corrected to only one 2.5 V reg. instead of two.
• “ATI” label for Video components changed to generic “Video”.
The corrected diagram is shown:
Implication: Inaccurate understanding of actual server board design with respect to specified diagram.
Workaround: None.
Status: Corrections incorporated into version 1.2 of the Intel
®
Server Board S5000PAL
Technical Product Specification.
34
Monthly Specification Update Enterprise Platforms and Services Marketing
3. SAS/SAS RAID midplane board (Figure #22) as provided in Rev.1.0 of the Intel
®
Server System SR2500AL TPS should swap the descriptions of items A and K
Problem: The current diagram swaps the descriptions of items A and K:
• Item A should be the battery connector; it is incorrectly described as the
RAID activation key connector.
• Item K should be the RAID activation key connector; it is incorrectly described as the battery connector.
The corrected diagram is shown:
35
Enterprise Platforms and Services Marketing
Implication: This is a typo.
Monthly Specification Update
Workaround: None.
Status: Corrections will be incorporated into the next version of the Intel
®
Server
System SR2500AL Technical Product Specification.
4. Front panel pin-out in the Intel
®
Server Board S5000PAL Quick
Reference Label is incorrect
Problem: The current diagram incorrectly lists a cooling status pin, does not have the temperature sensor listed, and shows incorrect locations for the ID LED. The corrected diagram is shown:
Implication: This is a typo.
Workaround: None.
Status: Corrections will be incorporated into the next version of the label.
36
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Key features
Intel LGA 771 (Socket J)
Server SSI TEB Intel® 5000P
DDR2-SDRAM Maximum internal memory: 32 GB
IDE/ATA RAID support
Fast Ethernet, Gigabit Ethernet