GFI EventsManager ReportPack, EventsManager 2010 ReportPack Event Management Software User Manual

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GFI Product Manual

ReportPack User Manual

http://www.gfi.com [email protected]

The information and content in this document is provided for informational purposes only and is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. GFI Software is not liable for any damages, including any consequential damages, of any kind that may result from the use of this document. The information is obtained from publicly available sources. Though reasonable effort has been made to ensure the accuracy of the data provided, GFI makes no claim, promise or guarantee about the completeness, accuracy, recency or adequacy of information and is not responsible for misprints, out-of-date information, or errors. GFI makes no warranty, express or implied, and assumes no legal liability or responsibility for the accuracy or completeness of any information contained in this document.

If you believe there are any factual errors in this document, please contact us and we will review your concerns as soon as practical.

All product and company names herein may be trademarks of their respective owners.

GFI EventsManager ReportPack is copyright of GFI SOFTWARE Ltd. - 1999-2011 GFI Software

Document Version: ESMRP-UM-EN-1.03.00

Last updated: 28 June 2011

1 Introduction 1

1.1 About GFI ReportCenter ........................................................... 1

1.2 About the GFI EventsManager ReportPack ...................................... 2

1.3 Components of the GFI EventsManager ReportPack ........................... 3

1.4 Key features ......................................................................... 4

2 Installation 7

2.1 System requirements ............................................................... 7

2.2 Installation procedure .............................................................. 7

2.3 Launching the GFI EventsManager reports for GFI ReportCenter ............ 9

2.4 Selecting a product ................................................................. 9

3 Getting started: Default reports 11

3.1 Introduction ....................................................................... 11

3.2 Generating a default report ..................................................... 12

3.3 Analyzing the generated report................................................. 14

3.4 Adding default reports to the list of favorite reports ....................... 15

4 Custom reports 17

4.1 Introduction ....................................................................... 17

4.2 Creating a new custom report .................................................. 17

4.3 Configuring data filter conditions .............................................. 19

4.4 Run a custom report .............................................................. 23

4.5 Editing a custom report .......................................................... 24

4.6 Deleting a custom report ........................................................ 24

4.7 Adding custom reports to the list of favorite reports ....................... 25

5 Scheduling reports 27

5.1 Introduction ....................................................................... 27

5.2 Scheduling a report ............................................................... 27

5.3 Configuring advanced settings .................................................. 29

5.4 Viewing the list of scheduled reports .......................................... 32

5.5 Viewing the scheduled reports activity ........................................ 33

5.6 Enable/disable a scheduled report ............................................. 34

5.7 Editing a scheduled report ...................................................... 34

5.8 Deleting a scheduled report ..................................................... 34

5.9 Example: Scheduling a report ................................................... 35

6 Configuring default options 39

6.1 Introduction ....................................................................... 39

6.2 Configuring database source .................................................... 39

6.3 Viewing the current database source settings ................................ 41

6.4 Configuring default scheduling settings ....................................... 41

7 Exporting and Importing Configuration 43

7.1 Introduction ....................................................................... 43

7.2 Exporting settings ................................................................. 43

7.3 Importing settings ................................................................ 44

8 General options 47

8.1 Entering your license key after installation ................................... 47

8.2 Viewing the current licensing details .......................................... 48

8.3 Viewing the product ReportPack version details ............................. 48

8.4 Checking the web for newer builds ............................................ 48

9 Appendix: Default Reports 49

9.1 Introduction ....................................................................... 49

9.2 Account Usage Reports ........................................................... 49

9.3 Account Management ............................................................ 50

9.4 Policy Changes .................................................................... 51

9.5 Object Access ..................................................................... 52

9.6 Application Management......................................................... 52

9.7 Print Server ........................................................................ 52

9.8 Windows Event Log system ...................................................... 53

9.9 Events Trend ....................................................................... 53

9.10 All critical messages .............................................................. 54

9.11 Miscellaneous, Customizable reports .......................................... 54

9.12 PCI DSS Compliance Reports .................................................... 54

9.13 General and Security Requirements ............................................ 59

9.14 SOX Compliance reports ......................................................... 61

9.15 HIPAA Compliance reports ....................................................... 62

9.16 GLBA compliance reports ........................................................ 63

9.17 Microsoft SharePoint reports .................................................... 63

10 Troubleshooting 65

10.1 Introduction ....................................................................... 65

10.2 Knowledge Base ................................................................... 65

10.3 Web Forum ......................................................................... 65

10.4 Request technical support ....................................................... 65

10.5 Build notifications ................................................................ 65

Index 67

1 Introduction

1.1 About GFI ReportCenter

Figure 1 - Centralized reporting framework

GFI ReportCenter is a centralized reporting framework that enables you to generate various reports using data collected by different GFI products. The ReportPack can be downloaded and installed as an add-on to a GFI product.

GFI EventsManager

Introduction

Figure 2 – Several ReportPacks plugged into the GFI ReportCenter framework

A ReportPack plugs into the GFI ReportCenter framework; allowing you to generate, analyze, export and print the information generated through these reports.

1.2 About the GFI EventsManager ReportPack

The GFI EventsManager ReportPack is a full-fledged reporting companion to GFI

EventsManager. It allows you to generate graphical IT-level, technical and management reports based on the hardware and software events recorded by GFI EventsManager.

Hardware and software event sources include any networked component that can generate

Syslog messages or record/log events to Windows and/or W3C event logs. These include computers, network devices, PABXs, and third party software solutions.

From management reports (Trend Reports) to technical staff reports (daily drill-down reports), the GFI EventsManager ReportPack provides you with the easy-to-view information required, to fully understand the events activity on your corporate network.

The GFI EventsManager ReportPack provides the following graphical and text based reports:

Account Usage

Account Management

Policy Changes

Object Access

Application Management

Print Server

Introduction GFI EventsManager

Windows Event Log system

Events Trend

All critical messages

Miscellaneous, customizable reports.

PCI DSS Compliance Reports



General and Security Requirements



SOX Compliance



HIPAA Compliance



GLBA Compliance



Microsoft SharePoint

1.3 Components of the GFI EventsManager ReportPack

The GFI EventsManager ReportPack consists of:

GFI ReportCenter framework

GFI EventsManager default reports

Report scheduling service.

1.3.1 GFI ReportCenter framework

The GFI ReportCenter framework is the management console that enables you to generate the specialized product reports contained in the ReportPack. The GFI ReportCenter framework offers a common application interface through which you can navigate, generate, customize and schedule reports.

Screenshot 1 – The GFI ReportCenter management console

GFI EventsManager

Introduction

The following table describes the components within the management console:

Navigation Pane – Use this pane to access the navigation buttons/configuration options provided with GFI ReportCenter.

Product Selection drop-down list – To generate reports for a specific product, select the product from the drop down list.

Favorite Reports – Use this navigation button to access your favorite/most used reports. For more information on how to add reports to this list, refer to the „Adding default reports to the list of favorite reports‟ and „Adding custom reports to the list of favorite reports‟ sections in this manual.

Default Reports – Use this navigation button to access the default list of reports, that can be generated for the selected product. For more information on default reports refer to the „GFI

EventsManager default reports‟ section in this manual.

Custom Reports – Use this navigation button to access the list of customized reports, that can be generated for the selected product. For more information on how to create custom reports refer to the „Custom reports‟ chapter in this manual.

Scheduled Reports – Use this navigation button to access the list of scheduled reports for automatic generation and distribution. For more information on how to create scheduled reports refer to the „Scheduling reports‟ chapter in this manual.

Options – Use this navigation button to access the general configuration settings for the GFI product selected in the Product Selection drop down list.

Help – Use this navigation button to show this Quick Reference Guide in the Report Pane of the

GFI ReportCenter management console.

Report Pane - Use this multi-functional pane to:

» View and analyze generated reports

Maintain the scheduled reports list

» Explore samples and descriptions of default reports.

Export – Use this button to export generated reports to various formats including HTML, Adobe

Acrobat (PDF), Excel (XLS), Word (DOC), and Rich Text Format (RTF).

Send email – Use this button to instantly distribute the last generated report via email.

GFI EventsManager default reports

The GFI EventsManager default reports are a collection of specialized pre-configured reports, that plug into the GFI ReportCenter framework. These reports present the events recorded by GFI EventsManager and allow for the generation of both graphical and tabular

IT-Level, technical and management reports. Default reports can also serve as the base template for the creation of customized reports, that fit specific network-reporting requirements.

Report scheduling service

The report scheduling service controls the scheduling and automatic distribution of reports by email. Reports generated by this service can also be saved to a specific hard disk location in a variety of formats, that include DOC, PDF, RTF and HTML.

1.4 Key features

Centralized reporting

GFI ReportCenter is a one-stop, centralized reporting framework that enables the generation and customization of graphical and tabular reports for a wide array of GFI

Products.

Introduction GFI EventsManager

Wizard assisted configuration

Wizards are provided to assist you in the configuration, scheduling and customization of reports.

Report scheduling

With GFI ReportCenter, you can schedule reports to be generated on a pre-defined schedule as well as at specified intervals. For example, you can schedule lengthy reports to be generated after office hours. This allows you to maximize the availability of your system resources during working hours and avoid any possible disruptions to workflow.

Distribution of reports via email

GFI ReportCenter allows you to automatically distribute generated reports via email. In scheduled reports, this can be achieved automatically after the successful generation of a scheduled report.

Report export to various formats

By default, GFI ReportCenter allows you to export reports to various formats. Supported formats include HTML, PDF, XLS, DOC and RTF. When scheduling reports, you can optionally configure the preferred report output format. Different scheduled reports can also be configured to output generated reports to different file formats.

Default reports

The GFI EventsManager ReportPack ships with a default set of graphical and tabular reports. These reports can be generated without any further configuration effort immediately after the installation. The default reports in this ReportPack are organized into different report-type categories:

Account Usage

Account Management

Policy Changes

Object Access

Application Management

Print Server

Windows Event Log system

Events Trend

All critical messages

Miscellaneous, customizable reports.

PCI DSS Compliance Reports

General and Security Requirements

SOX Compliance

HIPAA Compliance

GLBA Compliance

Microsoft SharePoint

GFI EventsManager

Introduction

Report customization

The default reports that ship with every ReportPack can serve as the base template for the creation of customized reports. Report customization is achieved by building up custom data filters that will analyze the data source and filter the information that matches specific criteria. In this way, you create reports tailored to your reporting requirements.

Favorites

GFI ReportCenter allows you to create bookmarks to your most frequently used reports – both default and custom.

Printing

By default, all reports generated by GFI ReportCenter are printer friendly and can be printed through the windows printing services provided by the system were GFI

ReportCenter is installed.

Introduction GFI EventsManager

2 Installation

2.1 System requirements

Install the GFI EventsManager ReportPack on a computer that meets the following requirements:

Microsoft Windows 2008, 2003 (SP2), 2000 (SP4), XP (SP2), Microsoft Windows Vista,

Microsoft Windows 7.

.NET framework 2.0

Internet Explorer 5.1 or higher

GFI EventsManager 8.x or higher

The GFI EventsManager ReportPack only allows you to generate reports for data contained in the SQL Server database backend of GFI EventsManager.

2.2 Installation procedure

The GFI EventsManager ReportPack includes an installation wizard that will assist you through the installation process. During the installation process, this wizard will:

Verify that you are running the latest version of the GFI ReportCenter framework; if you are installing the framework for the first time or the currently installed framework version is outdated, the installation wizard will automatically download the latest one for you.

Automatically install all the required components distributed including the GFI

ReportCenter framework, the GFI EventsManager default reports and the Report

Scheduling service.

To start the installation:

1. Double-click on the report pack executable file and in the welcome screen, click Next to start the installation.

GFI EventsManager

Installation

Screenshot 2 - GFI ReportCenter framework detection dialog

2. If the current version of GFI ReportCenter framework is not compatible with the GFI

EventsManager ReportPack, you will be prompted to download and install an updated version. Select Download and install the GFI ReportCenter… and click Next.

Screenshot 3 - Check for latest build availability

3. Choose whether you want the installation wizard to search for a newer build of the GFI

EventsManager ReportPack on the GFI website and click Next.

4. In the license dialog, read the licensing agreement carefully. Select the I accept the

Licensing agreement option and click Next.

5. Specify the details of the SQL Server that is hosting your GFI EventsManager database backend, and click Next.

Installation GFI EventsManager

Screenshot 4 - Email configuration dialog

6. Specify the default email settings that will be used for report distribution and click

Next.

7. Specify the product installation path or click Next to install GFI Report Pack in the default path. The installation will need approximately 100 MB of free disk space.

8. The installation wizard is now ready to copy the required files and finalize the installation. Click Next.

2.3 Launching the GFI EventsManager reports for GFI ReportCenter

Following the installation, launch the GFI EventsManager Reports for GFI ReportCenter from Start ► Programs ► GFI ReportCenter ► EventsManager 2010 ReportPack.

2.4 Selecting a product

When more than one product ReportPack is installed, use the Product Selection drop down list to select the GFI product ReportPack to be used.

Screenshot 5 – Product Selection drop down list

For example, to run the reports provided in the GFI EventsManager ReportPack:

1. Launch GFI ReportCenter from Start ► Program Files ► GFI ReportCenter.

2. Select GFI EventsManager 2010 ReportPack from the Product Selection drop down list.

Select the ALL PRODUCTS option to display and navigate all the ReportPacks that are currently installed in GFI ReportCenter.

GFI EventsManager

Installation

3 Getting started: Default reports

3.1 Introduction

After installing the GFI EventsManager ReportPack, a number of specialized pre-configured reports can immediately be generated on the data stored in the database backend of GFI

EventsManager. These default reports are organized into the following categories:

Account Usage Reports - Use the reports in this category to identify user logon issues.

The event details shown in these reports include successful/failed user logons and locked user accounts.

Account Management Reports - Use the reports in this category to generate a graphical overview of important events that took place across your entire network. The event details shown in these reports include changes in user and computer accounts as well as changes in security group policies.

Policy Changes Reports - Use the reports in this category to identify policy changes effected on your network.

Object Access Reports - Use the reports in this category to identify object access issues. The event details shown in these reports include successful/failed object access and objects that have been deleted.

Application Management Reports - Use the reports in this category to identify faulty applications and application installation and removal issues. The event details shown in these reports include applications that have been installed or removed as well as applications, which are crashing and hanging.

Print Server Reports - Use the reports in this category to display details related to printing events. Details provided in these reports include documents that have been printed, the users that triggered the printing event and the date/time when the printing operation took place.

Windows Event Log System Reports - Use the reports in this category to identify audit failures and important Windows event log issues. Details provided in these reports include the starting and stopping of event log services, clear log operations as well as errors generated during event logging.

Events Trend Reports - Use the reports in this category to display statistical information related to event generation. Charts provided enumerate the 10 computers and users with most events. Other reports provide event counts on a network-wide basis as well as on a computer-by-computer basis. Reports in this category can be generated for each main time – by hour, day, week or month.

All critical reports - Use the reports in this category to display information related to critical Windows events, Syslog, W3C, Custom Events, SNMP Traps and SQL Server Audit events. The charts provided enumerate the 10 most critical events.

Miscellaneous, Customizable reports - Use the reports in this category to generate reports that offer broad customization. These can be used to generate reports based on any Windows event log, using filtering conditions and grouping modes that are not covered by the other default reports.

PCI DSS Compliance Reports - Use the reports in this category to generate various reports by the PCI DSS compliance standards.

General and Security Requirements - Use the reports in this category to generate various reports required by several GCSx Code of Connection memos

GFI EventsManager

Getting started: Default reports

LOGbinder SP reports – Use the reports in this category to generate reports related to

Microsoft SharePoint audit events.

GFI EventsManager default reports are accessed by clicking on the Default Reports navigation button provided in the management.

3.2 Generating a default report

To generate a default report:

1. Click on the Default Reports navigation button to launch the list of default reports available.

Screenshot 6 – Selecting the data set period

2. Right-click on the report to be generated, select Run and specify the event date/time period that will be covered by the report.

Example 1: Generating a “Failed logons” report based today’s data.

This example demonstrates how to generate a failed logons report based on the events that were recorded today:

1. Click on the Default Reports navigation button to launch the list of available reports.

2. Right-click on Failed logons and select Run ► For Today.

Example 2: Generating a “Failed logons” report based on that data collected on a particular day.

This example demonstrates how to generate a failed logons report based on the events that were recorded on the March 25, 2010.

1. Click on the Default Reports navigation button to bring up the list of available reports.

2. Right-click on Failed logons and select Run ► For Custom Date.

Getting started: Default reports GFI EventsManager

Screenshot 7 - Configuring custom date/time period

3. Select the Day option and expand the provided drop down to display the calendar.

4. Navigate to the required month (i.e. March) and select the required day (i.e. 1).

5. Click Finish to generate the report.

Example 3: Generating a “Failed logons” report based on data collected over a specific date/time period.

This example demonstrates how to generate a failed logons report based on the events recorded between March 1, 2010 and March 25, 2010.

1. Click on the Default Reports navigation to launch the list of available reports.

2. Right-click on Failed logons and select Run ► For Custom Date.

Screenshot 8 - Configuring custom date/time period

GFI EventsManager

Getting started: Default reports

3. Select the Date range option and specify the required parameters:

From –3/1/2010 12:00:00 AM.

To – 3/25/2010 12:00:00 PM.

Date and time format are based on the regional settings configured on your computer.

4. Click Finish to generate the report.

3.3 Analyzing the generated report

Screenshot 9 – Generated reports are displayed in the right pane of the management console

Generated reports are shown in the right pane of the GFI ReportCenter. Use the toolbar at the top of the report pane to access common report related functions:

Report browsing options

Browse the generated report page by page.

Zoom in/Zoom out.

Search the report for particular text or characters.

Go directly to a specific page.

Breakdown the report into a group tree (e.g. by date/time).

Print report.

Report storage and distribution options

Export the generated report to a specific file format.

Distribute the generated report via email.

For information on how to configure report storage and distribution options,

refer to the Configuring advanced settings section in this manual.

Getting started: Default reports GFI EventsManager

3.4 Adding default reports to the list of favorite reports

Screenshot 10 – Favorite Reports navigation button

You can group and access frequently used reports through the Favorite Reports navigation button. To add a default report to the list of favorite reports:

1. Click on the Default Reports navigation button to launch the list of available reports.

2. Right-click on the default report to be added to the favorites, and select Add to

favorites list.

3. Click Yes to confirm.

GFI EventsManager

Getting started: Default reports

4 Custom reports

4.1 Introduction

GFI ReportCenter allows you to create custom reports that are tailored to your reporting requirements. This is achieved by building up custom data filters that will analyze the data source and filter out the information that matches the specified criteria.

4.2 Creating a new custom report

To create a custom report:

1. Click on the Default Reports navigation button.

2. Right-click on the default report to be used as template and select New ► Custom

Report.

Screenshot 11 - Sorting and grouping conditions to be applied to the report

3. Specify how the information will be sorted in your report.

4. Specify how the information will be grouped in your report.

GFI EventsManager

Custom reports

Screenshot 12 – Selecting the data source to use

5. Select the data source that will be used to generate the custom report (based on the date/time period).

Screenshot 13 – Specifying data filter conditions

6. Configure the data filter conditions that will be applied against the selected data source. Click Next.

For more information on how to configure filter conditions, refer to the section

Configuring data filter conditions in this manual.

7. Specify a name and description for the customized report. Click Next.

Custom reports GFI EventsManager

8. Click Finish to save the configuration settings.

4.3 Configuring data filter conditions

Use data filter conditions to specify the events that will be included in the report. Only the events that match the specified criteria will be processed and displayed in the report.

Screenshot 14 - Custom Report Wizard: Filters dialog

Click on the Add… to launch the Add Filter Property dialog and configure the following conditions:

Filter condition – Specify the data source area were the filter will focus (for example, select Computer Name to filter the events data related to a particular computer).

Condition – Specify the condition comparison parameter.

Value – Specify the string that will be compared to the source data.

For example to generate a report that contains only information related to a workstation called “WinXP”, configure your filter parameters as shown below:

GFI EventsManager

Custom reports

Screenshot 15 - Filter conditions configuration dialog

For more specific reports, you can limit the range of information to be displayed by tightening your conditions/search criteria. This is achieved by configuring and applying multiple data filters against the selected data source. When more than one filter is used, specify how these filters will be logically linked. This is achieved by selecting a logical grouping condition from Filter property condition… drop down list.

Select And to include ALL the scan data information that satisfies ALL of the conditions specified in the filters.

Select Or to include ALL the scan data information that matches at least one of the specified filter conditions.

Custom reports GFI EventsManager

Example: Using multiple filters

Consider the situation were a custom report has two filters configured as follows:

Screenshot 16 - Using multiple filters

Parameters

Filter condition

Logical relation

Value

Filter 1

Computer Name

Is equal to

WinXP

Filter 2

User Name

Includes

Bjones

The data, that will be included in this custom report, will vary according to how these filters will be applied against your data. This is defined through the Filter property

condition… drop-down.

Filters applied

Filter 1

Filter 1 and or

Filter 2

Data output

The report will show:

All the events by users called

„bjones‟ on the computer called

„WinXP‟.

The report will show:

All the events generated by users called „bjones‟ – (no matter on which computer the connections were made)

AND

All events related to the computer called „WinXP‟ – (no matter who the users are).

Example: Creating a custom report based on data collected during a particular month

This example demonstrates how to generate a failed logon report called „Failed logons in

March 2010‟. This report will be based on the events:

Collected from the computer called „WinXp01‟

Generated by the user account „bjones‟

Recorded during the month of „March 2010‟.

GFI EventsManager

Custom reports

To create this report:

1. Click on the Default Reports navigation button.

2. Right-click on the report to be customized and select New ► Custom Report. Click

Next.

Screenshot 17 – Selecting the data source to use

3. Select the Month option and specify the following parameters:

Month: March.

Year: 2010.

4. Click Next..

Screenshot 18 - Filter conditions dialog(s) one

5. Click on the Add… button and configure the parameters of filter 1 as follows:

Custom reports GFI EventsManager

Filter condition: Computer Name

Condition: Equal to

Value: WinXp01.

6. Click OK to finalize your filter configuration settings.

Screenshot 19 - Filter conditions dialog(s) two

7. Click again on the Add… button and configure the parameters of filter 2 as follows:

Filter condition: Account

Condition: is equal to

Value: bjones

Filter Property condition: and.

8. Click OK to finalize your filter configuration settings.

9. Click Next and specify the following parameters:

Report Name: Failed logons in March 2010

Report Title: Failed logons by bjones on computer WinXp01

Report Description: This report shows the failed logons made by user Bob Jones on computer WinXp01 during March 2010.

10. Click Next.

11. Click Finish to finalize your custom report configuration settings.

4.4 Run a custom report

To run a custom report:

1. Click on the Custom Reports navigation button.

2. Right-click on the custom report that will be generated and select Generate.

GFI EventsManager

Custom reports

4.5 Editing a custom report

To edit the configuration settings of a custom report:

1. Click on the Custom Reports navigation button.

Screenshot 20 - Custom Report Wizard: Welcome dialog

2. Right-click on the custom report to be modified and select Edit. This will launch the

„Custom Reports Wizard‟ were you can make the required changes.

For more information on how to configure, the parameters of a custom report refer to the „Creating a custom report‟ section in this chapter.

4.6 Deleting a custom report

To delete a custom report:

1. Click on the Custom Reports navigation button.

2. Right-click on the custom report that will be permanently removed from the list and select Delete.

3. Click Yes to confirm.

Custom reports GFI EventsManager

4.7 Adding custom reports to the list of favorite reports

Screenshot 21 - Favorite reports navigation button

You can group and access frequently used reports through the Favorite Reports navigation button. To add a custom report to the list of favorite reports:

1. Click on the Custom Reports navigation button to bring up the list of available reports.

2. Right-click on the custom report that will be added to favorites and select Add to

Favorites List.

3. Click Yes to confirm.

GFI EventsManager

Custom reports

5 Scheduling reports

5.1 Introduction

GFI ReportCenter allows you to generate reports on a pre-defined schedule as well as at specified intervals. This way you can automate the generation of reports that are required on regular basis/ periodically.

Further to this, GFI ReportCenter can also be configured to automatically distribute scheduled reports via email. For every scheduled report, you can configure custom emailing parameters including the list of report recipients and the file format (e.g. PDF) the format that will be attached to the email.

Use the report-scheduling feature to automate your report generation requirements. For example, you can schedule lengthy reports after office working hours and automatically email them to the intended recipients. This way, you maximize the availability of your system resources during working hours and avoid any possible disruptions to workflow.

Both default and custom reports can be scheduled for automatic generation.

5.2 Scheduling a report

To schedule a report:

1. Click on the Default/Custom Reports option pane.

2. Right-click on the report to be scheduled and select New ► Scheduled report. To launch Scheduled Report Wizard. Click Next.

Screenshot 22 - Report Scheduling Wizard: Data-set selection dialog

3. Select the events data period to be covered by this report.

GFI EventsManager

Scheduling reports

Screenshot 23 – Report Scheduling Wizard: Time schedule dialogue

4. Specify the report scheduling parameters (date/time/frequency). Click on Next to continue.

Screenshot 24 – Report Scheduling Wizard: Advanced Settings dialog

5. To export the generated report to file, select the Export to file option. To customize the report export configuration settings click on the Settings button underneath this option.

For information on how to configure, export-to-file settings refer to the

„Configuring report export to file options‟ section in this chapter.

6. To automatically distribute generated reports via email, select the Send by mail option.

To customize the email settings used for report distribution click on the Settings button underneath this option.

Scheduling reports GFI EventsManager

For information on how to configure, email settings refer to the „Configuring report emailing options‟ in this chapter.

7. Specify a name and description for this scheduled report. Click on Next to continue.

8. Click on Finish to finalize your settings.

5.3 Configuring advanced settings

GFI EventsManager ReportPack allows you to export scheduled reports to a specific file format as well as to automatically distribute these reports via email. This is achieved using either a set of parameters (e.g. recipient‟s email addresses) that are specified on the fly during scheduled report configuration or using the default set of report export and distribution parameters configured during the ReportPack installation.

The Report Scheduling Wizard is by default configured to use the default set of report export and distribution parameters.

Report export formats

Scheduled reports can be exported in a variety of formats. Supported file formats include:

Format

Adobe Acrobat (.PDF)

MS Excel (.XLS)

MS Word (.DOC)

Rich text format (.RTF)

Description

Use this format to allow distribution of a report on different systems such as Macintosh and Linux while preserving the layout.

Use this format if you want to further process the report and perform more advance calculations using another (external) program such as Microsoft Excel.

Use this format if you want to access this report using Microsoft Word.

Use this format to save the report in a format that is small and that allows accessibility through different word processors in different operating systems.

5.3.1 Configuring report export to file options

To configure the report export settings do the following:

Screenshot 25 - Advanced Settings dialog: Export to file settings button

1. From the Advanced Settings dialog, click on the Settings button underneath the Export

to file option.

GFI EventsManager

Scheduling reports

Screenshot 26 - Advanced Settings: Export to file options

2. Un-check the option Inherit the ReportPack …

3. Specify the complete path were the exported report will be saved.

4. Specify the exported file format.

5. Click OK to finalize your configuration settings.

5.3.2 Configuring report emailing options

To configure the report emailing options of a scheduled report do as follows:

Screenshot 27 - Advanced Settings dialog: Send by email settings button

1. From the „Advanced Settings‟ dialog, click on the Settings button underneath the Send

by email option.

Scheduling reports GFI EventsManager

Screenshot 28 - Report distribution options

2. Un-Check the option, Inherit the ReportPack…

3. Specify the following parameters:

To/CC: Specify the email address(es) were the generated report will be sent.

From: Specify the email account that will be used to send the report.

Server: Specify the name/IP of your SMTP (outbound) email server. If the specified server requires authentication, select the option „SMTP Server requires login‟ and specify the logon credentials in the User name and Password fields.

Report format: Reports are sent via email as attachments. Select the report file format.

4. Click OK to finalize your configuration settings.

GFI EventsManager

Scheduling reports

5.4 Viewing the list of scheduled reports

Screenshot 29 - List of Scheduled reports

Click on the Scheduled Reports navigation button to show the list of scheduled reports that are currently configured for automatic generation. This information is displayed in the right pane of the management console and includes the following details:

Schedule Name: The custom name that was specified during the creation of the new scheduled report.

Report Name: The names of the default or custom report(s) that will be generate.

Last Generation: Indicates the date/time when the report was last generated.

Next Generation: Indicate the date/time when the report is to be next generated.

Description: The description that you have entered for each schedule.

Scheduling reports GFI EventsManager

5.5 Viewing the scheduled reports activity

Screenshot 30 - Schedule activity monitor

GFI ReportCenter also includes a schedule activity that enables you to monitor the events related to all scheduled reports that have been executed.

To open the schedule activity monitor, click on the Scheduled Reports navigation button and select the Scheduled Reports Activity node. This will bring up the activity information in the right pane of the GFI ReportCenter management console.

The activity monitor displays the following events:

Information: The scheduled report was successfully executed and sent by email and/or saved to disk.

Warning: The scheduled report was not executed because product license is invalid or has expired.

Error: The scheduled report was not executed due to a particular condition/event.

Typical conditions include:



Errors when attempting to save the generated report to a specific folder (for example, out of disk space).



Errors when attempting to send the generated report via email (for example, the SMTP server configured in the GFI ReportCenter settings is not reachable).

The activity monitor records and enumerates the following information:

Date: The date and time when the scheduled report was executed.

Product name: The name of the GFI product that the report belongs.

Type: The event classification - error, information, or warning.

Description: Information related to the state of a scheduled report that has been executed. The format and contents of the activity description vary, depending on the event type.

The description is often the most useful piece of information, indicating what happened during the execution of a scheduled report or the significance of the event.

GFI EventsManager

Scheduling reports

5.6 Enable/disable a scheduled report

Scheduled reports can be enabled or disabled as required. Use the Scheduled Reports navigation button to view the list of scheduled reports as well as to identify their status.

The status of scheduled reports is shown through the icon included on the left hand side of each schedule:

- Indicates that the scheduled report is disabled.

- Indicates that the scheduled report is enabled/pending.

To enable or disable a scheduled report, right-click on the respective report and select

Enable/Disable accordingly.

5.7 Editing a scheduled report

To make changes to the configuration settings of a scheduled report:

1. Click on the Scheduled Reports navigation button.

2. Right-click on the scheduled report to be re-configured and select Properties. This will bring up the Scheduled Reports Wizard.

Screenshot 31 - Scheduled Reports wizard

3. Click on Next and perform the required changes. For information on how to configure

the parameters of a scheduled report refer to the Scheduling a report section in this

manual.

5.8 Deleting a scheduled report

To delete a scheduled report:

1. Click on the Scheduled Reports navigation button.

2. Right-click on the scheduled report and select Delete.

Scheduling reports GFI EventsManager

5.9 Example: Scheduling a report

This example demonstrates how to schedule a failed logons report that will:

Generate the first report on 01/04/2010 at 20:00.

Continue generating the same report on a daily basis.

Export the generated report(s) to folder C:\Daily Reports in PDF format.

Email the generated report using the following custom parameters:



Send from email account: [email protected]



Send to email account: [email protected]



SMTP server details: mydomain

To create the scheduled report:

1. Click on the Default Reports navigation button.

2. Right-click on Failed logons and select New ► Scheduled Report, click Next.

Screenshot 32 - Select events data period

3. Select the option Relative and from the provided drop down list select Today. Click on

Next to proceed to the next dialog.

4. Since no data filters will be applied in this example, click Next to proceed to the next dialog.

GFI EventsManager

Scheduling reports

Screenshot 33 – Specifying the scheduling options

5. To generate this report on daily basis, select the option Generate this report every: and set the interval to 1 Day.

6. Set the start date to 01/04/2010 and time to 20:00. Click Next to continue.

Screenshot 34 - Advanced Settings dialog

7. From the Advanced Settings dialog, click on the Settings button underneath the Export

to file option.

Scheduling reports GFI EventsManager

Screenshot 35 - Advanced Settings: Export to file options

8. Un-check the option Inherit the ReportPack folder options:

9. Specify the complete path were this report will be saved i.e. C:\Daily Reports.

10. From the report format drop down select PDF and click OK.

Screenshot 36 - Advanced Settings dialog: Send by email settings button

11. From the Advanced Settings dialog, click on the Settings button underneath the Send

by email option.

GFI EventsManager

Scheduling reports

Screenshot 37 - Report distribution options

12. Un-check the option Inherit the ReportPack email options:

13. Specify the following parameters:

To: [email protected]

From: [email protected]

Server: mydomain

14. From the report format drop down select PDF and click OK to finalize your email settings.

15. Click Next and specify the following parameters:

Report Name: Daily failed logons report

Report Title: Daily failed logons report

Report Description: This report is generated on a daily basis at 20:00. It shows all failed logon events recorded throughout the day.

16. Click Next to proceed to the final dialog.

17. Click Finish to finalize your custom report configuration settings.

Scheduling reports GFI EventsManager

6 Configuring default options

6.1 Introduction

The GFI EventsManager ReportPack allows you to configure a default set of parameters that can be used when generating reports. These parameters are first set during installation. However, you can still reconfigure any of these parameters via the Options navigation button and the Tools menu provided in the GFI ReportCenter management console.

Screenshot 38 - Options navigation button and Tools menu

Through the Options navigation button, you can configure the following parameter:

Database source: Use this node to specify the database backend from were the

ReportPack will extract the required reporting data.

Through the Tools menu, you can configure the following parameters:

Default scheduling settings: Use this menu option to configure the default export to file parameters and report emailing parameters of scheduled reports.

6.2 Configuring database source

To configure your database source:

1. Click on the Options navigation button.

2. Right-click on the Database Source node and select Set Database Source… This will bring up the database source configuration dialog.

GFI EventsManager

Configuring default options

Screenshot 39 - Database source configuration dialog

3. Select the database type (e.g. MS SQL Server) from the provided list of supported databases.

GFI EventsManager database backend supports only MSDE/MS SQL Server.

4. Specify the name or IP address of your MSDE/MS SQL Server database backend.

5. To use the credentials of an SQL Server account, select the Use SQL Server

authentication option and specify the user name and password in the provided fields.

By default, the GFI EventsManager ReportPack uses Windows logon credentials to authenticate to the SQL Server.

6. Specify the name of the database to be used by the database backend.

7. Click on OK to finalize your configuration settings.

Configuring default options GFI EventsManager

6.3 Viewing the current database source settings

Screenshot 40 - Database source configuration settings

After configuration, you can view the current database source settings by clicking on the

Database Source node.

6.4 Configuring default scheduling settings

To configure the default settings to be used by scheduled reports:

Screenshot 41 - Default Scheduling Options node

1. From the pull-down menu, click on the Tools ► Default Scheduling Options.

2. Configuration the required parameter as described in the Configuring advanced settings

in this manual.

GFI EventsManager

Configuring default options

7 Exporting and Importing Configuration

7.1 Introduction

This section contains information on how to import and export GFI EventsManager

ReportPack settings. The Import/Export feature enables you to take a backup of the custom and scheduled reports. This feature is also useful if you need to import settings on a separate installation of GFI ReportCenter.

7.2 Exporting settings

To export all settings:

1. Click Options panel button.

2. Right-click Import/Export Configuration node and select Import/Export Configuration.

Screenshot 42 - Export setting dialog box

3. Click Export configuration options.

4. Browse and select the path where to export settings and click OK.

GFI EventsManager

Exporting and Importing Configuration

Screenshot 43 - Settings exported successfully

5. Click OK.

7.3 Importing settings

To import GFI EventsManager ReportPack settings:

1. Click Options panel button.

2. Right-click Import/Export Configuration node and select Import/Export Configuration.

3. Click Import configuration options.

Exporting and Importing Configuration GFI EventsManager

Screenshot 44 - Import setting dialog box

4. Browse and locate the exported settings (XML format). Click OK.

Screenshot 45 - Settings imported successfully

5. Click OK when the process completes.

Restart GFI EventsManager ReportPack to apply imported settings.

GFI EventsManager

Exporting and Importing Configuration

8 General options

8.1 Entering your license key after installation

If you have purchased GFI EventsManager, enter your License key using the Options ►

Licensing node (no re-installation/re-configuration required)

Entering the License Key should not be confused with the process of registering your company details on our website. This is important since it allows us to give you support and notify you of important product news. You may register and obtain your GFI customer account from: http://www.gfi.com/pages/regfrm.htm

To input your GFI EventsManager license key:

Screenshot 46 – Product Selection drop down list

1. Select the respective product (e.g. GFI EventsManager 8 ReportPack) from the Product

Selection drop down list.

2. Click on the Options navigation button.

3. Right-click on the Licensing node and select Set Licensing…

Screenshot 47 - Licensing dialog

4. Type in the GFI EventsManager license key.

GFI EventsManager

General options

5. Click on OK to finalize your entry.

8.2 Viewing the current licensing details

To view your current licensing details, click on the Options navigation button and select the Licensing node. The licensing details will be displayed in the right pane of the management console.

8.3 Viewing the product ReportPack version details

To view the version information of your product ReportPacks:

1. Select the product ReportPack from the Product Selection drop down list.

2. Click on the Options navigation button and select the Version Information node. The version details will be displayed in the right pane of the management console.

8.4 Checking the web for newer builds

Periodically GFI releases product and ReportPack updates that can be automatically downloaded from the GFI website. To check if a newer built is available for download:

Screenshot 48 - Version Properties: Check for newer builds dialog

1. Select the respective product (for example, GFI EventsManager 8 ReportPack) from the

Product Selection drop down list.

2. Click on the Options navigation button.

3. Right-click on the Version Information node and select Checking for newer builds…

General options GFI EventsManager

9 Appendix: Default Reports

9.1 Introduction

This section contains a short description of each report that can be generated using GFI

EventsManager ReportPack.

9.2 Account Usage Reports

Report name

Successful logons grouped by users

Description

This report is based on event 528 (4624 - Vista/Longhorn) - successful logon and event 540 (4636 - Vista/Longhorn) - successful network logon. This report enables you to monitor all successful logons on your network grouped by user name and helps achieve compliance with legal acts that require monitoring of company resources.

Successful logons grouped by computers

Failed logons

Logoff events

Account logons

This report is based on event 528 (4624 - Vista/Longhorn) - successful logon and event 540 (4636 - Vista/Longhorn) - successful network logon. This report enables you to monitor all successful logons on your network grouped by computers and helps achieve compliance with legal acts that require monitoring of company resources.

This report is based on events 529 to 535 (4625 -

Vista/Longhorn) and event 675 (4771 - Vista/Longhorn). This report shows all login failures including the failure cause.

Amongst others, this report helps to investigate multiple logon failures that are below the account lockout threshold and attempted abuse by contractors and former internal users.

This report is based on event 538 (4634 - Vista/Longhorn) - user logoff. The report shows all logoff events and includes the logon type field. Compare the logoff events with the successful logon events to determine the duration of each user session.

This report shows the logon attempts on domain controllers.

This report shows all NTLM logon attempts, Kerberos authentication and service tickets requests, Kerberos failed events and terminal services account logon events.

Account lockouts

Successful logon count on each computer The report collects information on successful logon events and provides a quick view of the most accessed computers / domain in the network.

Failed logon count on each computer The report is based on the failed logon events and provides a quick view of the login errors occurred on each computer.

Top 10 accounts which failed to logon

This report is based on event 644 (4740 - Vista/Longhorn) and event 12294 events.

The 644 event indicates a locked user account when the number of sequential failed logon attempts exceeded the lockout limit.

The 12294 event indicates a possible brute force attack trying to break the default Administrator account. Since this account does not lock out, the system event logs records SAM event 12294.

Accounts which Failed Logon

The report is based on the failed logon events and provides a quick view of the most frequent login errors occurred on each computer.

The report is based on the failed logon events that occurred on each computer.

GFI EventsManager

Appendix: Default Reports

9.3 Account Management

Report name

User account management

Computer account management

Password changes

Security group management

Description

This report enables you to monitor, irregular or unusual network account activities. Amongst others, this report helps you to identify potential abuse using administrators‟ privileges.

Computers running Windows NT, Windows 2000,

Windows XP, Windows Vista or Windows Server

2003/2008 that are members of a domain, have an associated computer domain account. This report shows the auditing of computer access to the network and to domain resources as well as information about the domain members.

This report enables you to monitor; password operation events, change password attempts and changes to the directory service when the account is a domain member.

Good security practice advocates the principle of least privilege, which translates into giving users the minimum rights and permissions they need to do their jobs. Most user accounts should be members of the

Domain Users group only, together with any organization-specific security groups.

Assigning Domain, Schema or Enterprise Admins privilege to users must occur within policy guidelines only, and should make use of established and approved accounts or processes. You should treat any other changes as suspicious and investigate further.

Appendix: Default Reports GFI EventsManager

9.4 Policy Changes

Report name

Local audit User right assignment policy changes

Domain policy changes

User right assignment policy changes

System access granted/removed

Encrypted Data Recovery policy

IPSEC policy changes

Kerberos policy changes

Description

The report is based on event 612 (4719 -

Vista/Longhorn) - local audit policy changed. The event identifies any changes to the audit policy.

Compare these events with changes that authorized personnel did to audit policy.

The report is based on event 643 (4739 -

Vista/Longhorn) - domain policy changed. The event identifies any changes to the domain audit policy. Compare these events with changes that authorized personnel did to audit policy.

The report is based on events 608 (4704 -

Vista/Longhorn) and 609 (4705 - Vista/Longhorn).

The report shows when a new privilege is granted/removed to/from a user account. The event log records these actions with the user account Security Identifier (SID). In order to display the information in a more understandable manner, the privileges granted are translated to the associated policy name that was changed. For example, instead of SeTcbPrivilege, the report lists

"Act as part of the operating system".

The report is based on events 621 (4717 - Vista

/Longhorn) and 622 (4718 - Vista/Longhorn). The events records when a user was granted access to a system or user system access was removed. Check

User Name and Account Modified, particularly if access permission is interactive. Event 622 might indicate that an attacker removed evidence of event 621 (system access granted to user account) in order to cover the trails, or is attempting to deny service to some other account(s).

The report is based on event 618 (4714 -

Vista/Longhorn). If encrypted data recovery policy is in use, monitor for this event and investigate any occurrences outside specified policy.

This report is based on events 613 (4709 -

Vista/Longhorn), 614 (4710 - Vista/Longhorn) and

615 (4711 - Vista/Longhorn). Monitor these events and investigate any occurrences that are outside system startups.

This section is based on event 617 (4713 -

Vista/Longhorn). The event signals a Kerberos policy change. Verify if the user performing the change is authorized and if the change occurs according to your security policies/plans.

GFI EventsManager

Appendix: Default Reports

9.5 Object Access

Report name

Failed attempts to access files and registry

Successful attempts to access files and registry

Object deleted with details

Description

This report is based on event 560 (4656 - Vista/Longhorn) with type failure audit. These events show when an object has rejected access to a request, such as list, read, create, and delete. This report shows failed attempts to access files or registry and does not include normal system activity. Note that for best results, file auditing is required to be enabled on the files and registry values of interest.

Use This report to identify users who are trying to access resources they are not granted access to.

This report is based on event 560 (4656 - Vista/Longhorn) with type success audit. These events show were an object has granted access to a request, such as list, read, create, and delete. This report shows successful attempts to access files or registry and does not include normal system activity. Note that for best results, file auditing is required to be enabled on the files and registry values of interest.

Use This report to identify the users accessing sensitive information.

This report is based on events 564 (4660 - Vista/Longhorn) - object deleted and 560 (4656 - Vista). Use this report to view the users deleting objects like files, registry, printers, etc.

9.6 Application Management

Report name

Applications installed/removed

Applications crashing or hanging

Description

This report shows events from the application log with source "MsiInstaller". It displays the applications successfully installed/uninstalled using Windows Installer technology, and failed attempts to install or uninstall applications.

This report shows events from the application log with sources "Application Error", "Application Hang" and

"DrWatson". This report displays all the applications that crashed or hanged, together with the associated information.

9.7 Print Server

Report name

Print activities

Description

This report shows events 2-14 from the system log, with source "print". It displays all the documents printed, the users printing documents, the file details of the printed files and the date and time when the print operation took place.

Appendix: Default Reports GFI EventsManager

9.8 Windows Event Log system

Report name

Event Log health

Audit Log cleared

Event Log service errors

Service status report

Uptime server report

Description

This report shows important events from the system log, with source EventLog. It displays events like log full, log file corrupt,

Event Log service stopping /starting, and unexpected system shutdowns. Use this report to determine failures in the auditing process. These failures may be exploited by attackers and usually lead to loss of audit entries. In Windows Vista/Longhorn, events related to the security log are also included in the security log.

This report shows events 517 (1102 - Vista/Longhorn). This event identifies when an audit log was cleared. Administrators should not clear security event logs without authorization. Check user performing the attempt field then compare with authorized personnel.

This report shows events with type error in the system log with source EventLog. The event identifies errors in the auditing process. Investigate the problems as soon as possible.

This report shows the services that run, have failed to start or stopped unexpectedly.

This report is based on event 6013 (Windows OS Version higher than 6.0). It displays the uptime for each server scanned.

9.9 Events Trend

Report name

Generic event trend per hours

Generic event trend per days

Generic event trend per weeks

Generic event trend per months

Description

This report shows statistical information from the collected events. It shows the top 10 computers having the highest amount of events and the top 10 users generating the most events. All information is grouped by hours.

GFI EventsManager

Appendix: Default Reports

9.10 All critical messages

Report name

All critical Windows Log events

All critical Syslog events

All critical W3CELF events on each machine

All critical Custom Log events

All critical SNMP Traps

All critical Microsoft Sql Server Audit

Description

This report shows the most important Windows event logs that need immediate attention. It also shows the top 10 rules that were triggered most frequently by these events.

This report shows the most important Syslog event logs that need immediate attention. It also shows the top 10 rules that were triggered most frequently by these events.

This report shows the most important W3CELF event logs that need immediate attention. It also shows the top 10 rules that were triggered most frequently by these events.

This report shows the most important Custom Windows event logs that need immediate attention. It also shows the top 10 rules that were triggered most frequently by these events.

This report shows the most important SNMP event logs that need immediate attention. It also shows the top 10 rules that were triggered most frequently by these events.

This report shows the most important Microsoft SQL Server audits that need immediate attention. It also shows the top

10 rules that were triggered most frequently by these events.

9.11 Miscellaneous, Customizable reports

Report name

Generic Windows Event Log report

Generic Windows Custom Log

Generic SysLog report

HTTP activity report

Generic W3CELF ISA Log report

Generic Oracle Audit

Description

The Generic Windows Event Log report is a report template that allows wide customization. You can use this template to generate custom reports based on any windows event log, using filtering conditions and grouping modes that are not covered by the default reports.

The Generic Windows Custom Log displays all custom events generated by Microsoft Windows event sources.

The Generic SYSLOG report is a report template that allows wide customization. You can use this template to generate custom reports based on SYSLOG messages.

The HTTP activity report is a report template that allows wide customization. You can use this template to generate custom reports based on WELF logs.

The Generic WELF ISA Log report is a report template that allows wide customization. You can use this template to generate custom reports based on WELF ISA logs.

The Generic Oracle Audit report displays Oracle server audit events generated by Oracle database event sources.

9.12 PCI DSS Compliance Reports

Report name

PCI DSS Requirement 7.1 - User Account Management

Description

The report will help you achieve the following goals: Find irregular or unusual network account activities, identify administrators who abuse privileges to create or modify accounts and detect patterns of account activities that breach organizational security policies.

Appendix: Default Reports GFI EventsManager

Report name Description

PCI DSS Requirement 7.1 - Security Group Management Assigning users to security groups, particularly users who have high privileges such as Domain,

Schema, or Enterprise Admins, should occur within policy guidelines only, and should make use of established and approved accounts or processes. The report will help you identify the critical operations.

PCI DSS Requirement 7.1 - User Right Assignment Policy

Changes

PCI DSS Requirement 7.1 - System Access

Granted/Removed

The report shows the changes to user rights assignment policies, with information on who assigned the right, the rights being assigned and the user being assigned the rights. The report helps you determine who has been given access to computers or resources throughout the entire domain.

The report will list for each computer the users that have been granted system access. This will help determine who has been given access to particular computers in the network.

PCI DSS Requirement 7.1 - Failed Attempts to Access

Files and Registry Report

PCI DSS Requirement 7.1 - Successful Attempts to

Access Files and Registry

PCI DSS Requirement 8.5.1 - System access

Granted/Removed

The report will list all failed attempts to access files and registry based on the object access events. The report will help you identify unauthorized users attempting to access files that may contain cardholder information.

The report will list all the successful attempts to access files and registry based on the object access events. The report will help you determine if there are unauthorized users who managed to access files that may contain cardholder information. Simply compare the users listed in this report with the list of authorized users.

PCI DSS Requirement 8.5.1 - User Account Management The report will help you achieve the following goals: Find irregular or unusual network account activities, identify administrators who abuse privileges to create or modify accounts and detect patterns of account activities that breach organizational security policies. The report can also serve as restore data for the unauthorized operations related to user account management - the operations can be undone using the information in this report.

PCI DSS Requirement 8.5.1 - Security Group

Management

Assigning users to security groups, particularly users who have high privileges such as Domain,

PCI DSS Requirement 8.5.1 - User Right Assignment

Policy Changes

The report will list any change in the user rights assignment policy, with information on who assigned the right, the rights being assigned and the user being assigned the rights. The report helps you determine who has been given access to computers or resources throughout the entire domain. Additionally, the data in this report can help you undo the operations that were unauthorized.

The report will list for each computer, the users that have been granted system access. This will help determine who has been given access to particular computers in the network. The data in the report can be used to undo the operations that were unauthorized.

GFI EventsManager

Appendix: Default Reports

Report name

PCI DSS Requirement 8.5.1 - Password Changes Report

Description

Password resets should occur within an approved framework only. Properly configured security audit levels should record password resets in the security event logs and identify those resets that do not follow the correct procedures. The report may contain the following sections: "Change password attempts",

"User account password set or reset" and

"Changes to directory service restore mode passwords".

PCI DSS Requirement 10.2.1 - All Individual Access to

Cardholder Data Stored in Files

PCI DSS Requirement 10.2.2 - All Actions Taken by Any

Individual with Root or Administrative Privileges

PCI DSS Requirement 10.2.3 - Access to All Audit Trails The report shows audit log related activity such as: audit log cleared, successful or failed attempts to access the audit logs and physical

(using file managers) access to .evt files.

PCI DSS Requirement 10.2.4 - Invalid Logical Access

Attempts

The report shows invalid logical access attempts such as: failed logons, account lockouts, attempts to use unauthorized resources and attempts to use unauthorized applications.

PCI DSS Requirement 10.2.5 - Use of Identification and

Authentication Mechanisms

PCI DSS Requirement 10.2.6 - Initialization of the Audit

Logs

The report lists entries relevant to the use of identification and authentication mechanisms, such as: successful and failed logons, events related to authentication protocols (for NTLM and Kerberos) and events logged by the subsystems handling authentication.

The report shows information related to the initialization and functionality of the audit logs, such as: failure to audit because of various reasons (event log full, log file corrupt, lack of resources, etc), the errors logged by the event log service and the events signaling that the

EventLog service has started or stopped.

PCI DSS Requirement 10.2.7 - Creation and Deletion of

System-Level Objects

The report shows file related activity based on object access events that trigger the corresponding rule in the "Events Processing

Rules" section, the "PCI Requirements for

Windows OS" group. The report helps you identify the files being accessed and the user accessing the files. In order to have an accurate report, the corresponding processing rules need to be configured to trigger for specific locations

(folders) that contain cardholder data.

The report shows the activity performed by users having administrative privilege. The product uses advanced techniques to determine for each event log entry: information on the user account that caused the event log entry, does the account have administrative privileges and if not, did the account have administrative privileges at the time the log entry was created.

PCI DSS Requirement 10.4 - Time Synchronization

Monitoring

PCI DSS Requirement 10.5.1 - EventsManager Activity

Audit - Logons

Level Objects Report for PCI DSS requirement

10.2.7 - The report shows information related to the manipulation of system level objects such as: access to Active Directory objects, deletion of Active Directory objects, deletion of generic objects and the events logged by the

Windows File Protection service in case system files are being tampered with.

The report shows information related to time synchronization such as: system time changes and activity reported by the Windows Time

Service.

Logons Report for PCI DSS requirement 10.5.1 -

The report shows the logons to the main console of EventsManager.

Appendix: Default Reports GFI EventsManager

Report name

PCI DSS Requirement 10.5.2 - EventsManager Activity

Audit

PCI DSS Requirement 10.5.5 - Failed Attempts to

Access Log Files

PCI DSS Requirement 10.5.5 - Successful Attempts to

Access Log Files

PCI DSS Requirement 10.6 - Generic Event Trend per

Hours

PCI DSS Requirement 10.6 - Generic Event Trend per

Days

PCI DSS Requirement 11.4 - Windows Filtering Platform

Events Grouped by Computer

PCI DSS Requirement 11.4 - Windows Filtering Platform

Events Grouped by Destination

Description

The report shows the activity that the users have performed on the main console of

EventsManager. This activity may include: logons to the console, logoffs, EventsManager configuration changes and access to the log browsers.

The report will list all the failed attempts to access files with the .evt and .evtx extension. It will help you identify unauthorized users attempting to access Windows log files physically, without using the EventLog methods that are being restrictive and logged.

The report will list all the successful attempts to access files with the .evt and .evtx extension. It will help you identify unauthorized users attempting to access Windows log files physically, without using the EventLog methods that are being restrictive and logged.

The report shows the trend of the collected events. Including a section showing the top 10 computers with the most events and the top 10 users generating the most events. The events trend chart is divided into hours and the trend of events for each computer is shown individually. The report can be used to determine time intervals where an unusually high number of events were generated.

The report shows the trend of the collected events. Including a section showing the top 10 computers with the most events and the top 10 users generating the most events. The events trend chart is divided into days and the trend of events for each computer is shown individually.

The report can be used to determine time intervals where an unusually high number of events were generated.

This report shows the network activity generated by each computer running a Window

Vista or newer operating system (including the server family), based on the events logged by the Windows Filtering Platform. The report lists for each computer, the connections being made from / to the computer, the port being used, the source /destination address and more importantly, the process that sends /receives information using the connection. This report helps you identify computers that are already compromised or about to be compromised by malware /viruses as well as identify specific network activity.

This report shows the network activity generated by each computer running a Window

Vista or newer operating system (including the server family), based on the events logged by the Windows Filtering Platform. The report shows for each computer, the connections being made from / to the computer, the port being used, the source /destination address and the process that sends /receives information using the connection. This report helps you identify computers that are already compromised or about to be compromised by malware /viruses as well as identify specific network activity.

GFI EventsManager

Appendix: Default Reports

Report name

PCI DSS Requirement 11.4 - Windows Filtering Platform

Events Grouped by Communication port

PCI DSS Requirement 11.4 - Windows Filtering Platform

Events Grouped by Source

PCI DSS Requirement 11.4 - Account Lockouts Report

PCI DSS Requirement 11.4 - Account Logons Report

PCI DSS Requirement 11.4 - Failed Logon Count on Each

Computer

PCI DSS Requirement 11.4 - Failed Logons

PCI DSS Requirement 11.4 - Logoffs

PCI DSS Requirement 11.4 - Successful Logon Count on

Each Computer

PCI DSS Requirement 11.4 - Successful Logons Grouped

By Computers

PCI DSS Requirement 11.4 - Successful logons Grouped by Users

PCI DSS Requirement 11.4 - Failed Attempts to Access

Files and Registry

Description

This report shows the network activity generated by each computer running a Window

This report lists all "account locked out" events, including locked accounts due to brute force attack.

This report shows all successful logons grouped by users, enabling you to identify the computers a user has logged on to. The list can be compared with the current authorization list in order to identify authorization breaches.

This report shows the number of failed logons on each computer, as well as the type of failure, helping you identify suspect access attempts on computers.

This report lists the failed logons on each computer in detail, including the type of failure, helping you to identify computers showing suspect access attempts, the users failing to logon and the failure reason.

This report lists the logoff events on each computer, including the initial logon type. It will help you identify the users successfully ending their sessions.

This report shows logons by computer and enables you to quickly view the most accessed computers.

This report lists all successful logons grouped by computers helping you identify the users logging on specific computers.

This report lists all successful logons grouped by users, helping you to identify which users are logging on the computers.

The report shows all the failed attempts to access files and registry based on the object access events. The report will help you identify unauthorized users or unauthorized applications attempting to access files and registry that are security sensitive and may indicate a breach or a tampering attempt.

Appendix: Default Reports GFI EventsManager

Report name

PCI DSS Requirement 11.4 - Successful Attempts to

Access Files and Registry

PCI DSS Requirement 11.4 - Objects Deleted (All)

PCI DSS Requirement 11.5 - Failed Attempts to Access

Files and Registry

PCI DSS Requirement 11.5 - Successful Attempts to

Access Files and Registry

PCI DSS Requirement 15.4 - Deleted Files

Description

The report shows all the failed attempts to access files and registry based on the object access events. The report will help you identify users or applications attempting successfully accessing files and registry that are security sensitive.

The report lists all the deleted objects and can help you identify attempts to remove traces of unauthorized activity.

The report will list all the successful attempts to access files and registry based on the object access events. The report will help you identify users or applications attempting to access files and registry that are important for the main system functionality.

The report lists the deleted file throughout the network. It will help you identify if there are any critical files being deleted.

9.13 General and Security Requirements

Report name

GCSx Code Of Connection Memo 22 SR8 - Applications

Installed / Removed

GCSx Code Of Connection Memo 22 SR8 - Applications

Hanging or Crashing

GCSx Code Of Connection Memo 22 SR7 - User Account

Management

GCSx Code Of Connection Memo 22 SR7 - Password

Changes

GCSx Code Of Connection Memo 22 SR7 - Security

Group Management

Description

This report lists the applications that have been installed or uninstalled throughout the network.

It can help you identify deployment of unauthorized applications.

This report lists the applications that have hung or crashed throughout the network. It can help you identify application misuse or functionality issues.

Placement of users into security groups, particularly users who have high privileges such as Domain, Schema, or Enterprise Admins, should occur within policy guidelines only, and should make use of established and approved accounts or processes. The report will help you identify the critical operations.

GFI EventsManager

Appendix: Default Reports

Report name

GCSx Code Of Connection Memo 22 SR7 - User Right

Assignment Policy Changes

GCSx Code Of Connection Memo 22 SR7 - System access granted/removed

GCSx Code Of Connection Memo 22 SR7 - All actions taken by any individual with root or administrative privileges

GCSx Code of Connection Memo 22 SR7 - Domain

Policy Changes

GCSx Code of Connection Memo 22 SR7 - IPSec Policy

Changes

GCSx Code of Connection Memo 22 SR7 - Kerberos

Policy Changes

GCSx Code Of Connection Memo 22 GR22 - Generic

Event Trend per Months

GCSx Code Of Connection Memo 22 SR1 - Time synchronization monitoring

GCSx Code Of Connection Memo 22 - Successful Logon

Count on Each Computer

GCSx Code Of Connection Memo 22 - Successful

Logons Grouped By Computers Report

GCSx Code Of Connection Memo 22 - Successful logons

Grouped by Users report

GCSx Code Of Connection Memo 22 - Logoffs

GCSx Code Of Connection Memo 22 - Failed Logons

Count on Each Computer

Description

The report will list any change in the user rights assignment policy, with information on who assigned the right, what right was it and to whom was the right assigned. The report helps you determine who has been given access to computers or resources throughout the entire domain

The report will list for each computer, the users that have been granted system access. This will help determine who has been given access to particular computers in the network

The report shows the activity performed by users who have administrative privileges. The product uses advanced techniques to determine the following, for each event log entry: what is the user account that caused the event log entry, does the account have administrative privileges and if not, did the account have administrative privileges at the time the log entry was created.

The report shows the changes to the domain policy of the computers being monitored by

EventsManager.

The report shows the changes to the IPSec policy of the computers being monitored by

EventsManager.

The report shows the changes to the Kerberos policy of the computers being monitored by

EventsManager.

The report shows the trend of the event collection process indicating the trend of event generation across the network. The report can be used to certify that the collected data goes back 6 months or more.

The report shows information related to time synchronization such as: system time changes and activity reported by the Windows Time

Service.

This report shows logons by computer and allows you to quickly view the most accessed computers.

This report lists all successful logons grouped by computers helping you identify who are the users logging on certain machines.

This report lists all successful logons grouped by users, helping you determine what are the computers a certain user has logged on to.

This report lists the logoff events on each computer, including the initial logon type. It will help you identify the users successfully ending their sessions.

This report lists the number of failed logons on each computer, as well as the type of failure, helping you identify which are the computers showing suspect access attempts.

Appendix: Default Reports GFI EventsManager

Report name

GCSx Code Of Connection Memo 22 - Failed Attempts to Access Files and Registry

GCSx Code Of Connection Memo 22 - Successful

Attempts to Access Files and Registry

GCSx Code Of Connection ISO 27002 10.10 - All Critical

Windows events

GCSx Code Of Connection ISO 27002 10.10 - Service status

GCSx Code Of Connection ISO 27002 10.10 - Server

Uptime

GCSx Code Of Connection ISO 27002 10.10.1 - Generic

Event Trend

GCSx Code Of Connection ISO 27002 10.10.2 - Generic

Windows Event Log

GCSx Code Of Connection ISO 27002 10.10.2 - Generic

Syslog

GCSx Code Of Connection Memo 22 - Deleted Files

Description

The report will list all the failed attempts to access files and registry based on the object access events. The report will help you identify unauthorized users or unauthorized applications attempting to access files and registry that are security sensitive and may indicate a breach or a tampering attempt.

The report will list all the successful attempts to access files and registry based on the object access events. The report will help you identify users or applications attempting successfully accessing files and registry that are security sensitive.

The report shows all critical Windows events providing information on system errors or security violations.

This report shows the services that run, have failed to start or stopped unexpectedly.

The report shows the uptime of the monitored machines.

The Generic Event Trend reports show the trend in audit log generation throughout the network.

There are reports preconfigured to show the information per days, hours or months.

The report provides very flexible filtering and grouping options allowing monitoring of particular systems running Windows operating systems.

The report provides very flexible filtering and grouping options allowing monitoring of particular systems running Linux /Unix operating systems as well as network devices that are

Syslog-enabled.

The report lists the deleted file throughout the network. It will help you identify if there are any critical files being deleted.

9.14 SOX Compliance reports

Report name

SOX 302.a.4 - User Logon

SOX 302.a.4 - User Logoff

SOX 302.a.4 - Failure Logons

SOX 302.a.4 - All Access to Audit Logs

Description

The report shows logon events generated when a user logs on a computer. The report covers all logon types and includes domain logons irrespective of authentication package being used.

This report lists the logoff events on each computer, including the initial logon type. It will help you identify the users successfully ending their sessions.

This report lists the number of failed logons on each computer, as well as the type of failure, helping you identify which are the computers showing suspect access attempts.

The report shows audit log related activity such as: audit log cleared, successful or failed attempts to access the audit logs and physical (using file managers) access to .evt files.

GFI EventsManager

Appendix: Default Reports

Report name

SOX 302.a.4 - Object Access - Failed attempts to access files and registry

SOX 302.a.4 - Object Access - Successful attempts to access files and registry

SOX 302.a.5 - Local audit Policy Changes

SOX 302.a.5 - Domain Policy Changes

SOX 302.a.5 - User Rights Assignment Policy

Changes

SOX 302.a.5 - Password Policy Changes

SOX 302.a.6 - Account Management

SOX 302.a.6 - Group Management

Description

The report will list all the successful attempts to access files and registry based on the object access events. The report will help you identify users or applications attempting successfully accessing files and registry that are security sensitive.

The report shows the changes to the local audit policy of the computers being monitored by GFI

EventsManager.

The report shows the changes to the domain policy of the computers being monitored by GFI

EventsManager.

Placement of users into security groups, particularly users who have high privileges such as

Domain, Schema, or Enterprise Admins, should occur within policy guidelines only, and should make use of established and approved accounts or processes. The report will help you identify the critical operations.

9.15 HIPAA Compliance reports

Report name

HIPAA 164.308.a.3 - All Access to Audit Logs

HIPAA 164.308.a.4- Object Access - Failed attempts to access files and registry

Description

The report shows audit log related activity such as: audit log cleared, successful or failed attempts to access the audit logs and physical (using file managers) access to .evt files.

The report will list all the failed attempts to access files and registry based on the object access events.

The report will help you identify unauthorized users or unauthorized applications attempting to access files and registry that are security sensitive and may indicate a breach or a tampering attempt.

Appendix: Default Reports GFI EventsManager

Report name

HIPAA 164.308.a.4- Object Access - Successful attempts to access files and registry

HIPAA 164.308.a.4 - System Startup/Shutdown

HIPAA 164.308.a.5 - User Logon

HIPAA 164.308.a.5 - User Logoff

HIPAA 164.308.a.5 - Failure Logons

Description

The report will list all the successful attempts to access files and registry based on the object access events. The report will help you identify users or applications attempting successfully accessing files and registry that are security sensitive.

The report will list all system startup and shutdown events.

The report shows logon events generated when a user logs on a computer. The report covers all logon types and includes domain logons irrespective of authentication package being used.

This report lists the logoff events on each computer, including the initial logon type. It will help you identify the users successfully ending their sessions.

This report lists the number of failed logons on each computer, as well as the type of failure, helping you identify which are the computers showing suspect access attempts.

9.16 GLBA compliance reports

Report name

GLBA - User Logon

GLBA - User Logoff

GLBA - Failure Logons

GLBA - All Access to Audit Logs

Description

The report shows logon events generated when a user logs on a computer. The report covers all logon types and includes domain logons irrespective of authentication package being used.

This report lists the logoff events on each computer, including the initial logon type. It will help you identify the users successfully ending their sessions.

This report lists the number of failed logons on each computer, as well as the type of failure, helping you identify which are the computers showing suspect access attempts.

The report shows audit log related activity such as: audit log cleared, successful or failed attempts to access the audit logs and physical (using file managers) access to .evt files.

9.17 Microsoft SharePoint reports

Report name

SharePoint - Audit Trail Integrity Events

SharePoint - Access Control Changes

SharePoint - Document Update

Description

This report lists all changes done to the audit trail.

This includes changes done to logged security events and deletion of log records.

(Event IDs: 11, 12, 20)

This report lists events related to granting and revoking authority over SharePoint objects.

This includes changes done to site collection administrators, group changes and object permissions.

(Event IDs: 25 to 30)

This report lists events related to document level access. This report enables you to filter the report by the following event IDs:

13 - Document checked in

» 14 - Document checked out

43 - Document updated

» 19 - Object deleted.

GFI EventsManager

Appendix: Default Reports

Report name

SharePoint - List Update

SharePoint Container - Object Update

SharePoint Generic - Object Change Events

SharePoint - View Events

SharePoint - Audit NOISE

SharePoint - Custom Audit

SharePoint - Search

SharePoint - Import/Export

Information Management Policy Changes

Description

This report lists SharePoint audit events related to

Lists (event ID 44), List Items (event ID 45) and List

Item deleted (event ID 19).

This report lists SharePoint audit events related to site collections (event ID 40), web updates (event

ID 41), document libraries (event ID 42) and folder updates (event ID 46).

This report lists SharePoint audit events related to various object types. These include the following event IDs:

15 - Child object deleted

16 - Child object moved

17 - Object copied

19 - Object deleted

21 - Object moved

22 - Object profile changed,

23 - SharePoint object structure changed

39 - Object restored

45 - List item updated

51 - Workflow accessed.

This report enables you to filter by event ID, specific object, part of title description and URL.

This report lists events related to document libraries (event ID 48), documents (event ID 47), lists (event ID 49) and other objects (event ID 50).

This report lists events that are categorized as noise.

In SharePoint, some events are categorized as noise. These give misleading and irrelevant results.

LOGbinder SP can be configured to filter these events and group them as event ID 10.

This report lists custom events created by application developers. LOGbinder SP records these events as event ID 18.

This report provides an audit trail of search queries

(event ID 24) executed by users.

This report lists export and import events (56-59) of SharePoint objects.

This report lists changes (event IDs 52-55) to

Information Management Policy.

Appendix: Default Reports GFI EventsManager

10 Troubleshooting

10.1 Introduction

The troubleshooting chapter explains how you should go about resolving any software issues that you might encounter. The main sources of information available to users are:

The manual – most issues can be solved by reading this manual.

GFI Knowledge Base articles

Web forum

Contacting GFI Technical Support

10.2 Knowledge Base

GFI maintains a Knowledge Base, which includes answers to the most common problems. If you have a problem, please consult the Knowledge Base first. The Knowledge Base always has the most up-to-date listing of technical support questions and patches. To access the

Knowledge Base, visit http://kbase.gfi.com/ .

10.3 Web Forum

User to user technical support is available via the web forum. The forum can be found at: http://forums.gfi.com/ .

10.4 Request technical support

If you have referred to this manual and our Knowledge Base articles, and you still cannot solve issues with the software, contact the GFI Technical Support team by filling in an online support request form or by phone.

Before you contact our Technical Support team, please have your Customer ID available. Your Customer ID is the online account number that is assigned to you when you first register your license keys in our Customer Area at: http://customers.gfi.com

We will answer your query within 24 hours or less, depending on your time zone.

10.5 Build notifications

We strongly suggest that you subscribe to our build notifications list. This way, you will be immediately notified about new product builds. To subscribe to our build notifications, visit: http://www.gfi.com/pages/productmailing.htm

GFI EventsManager

Troubleshooting

Index

Account Usage Reports 11

Configuration settings 4, 22, 23, 28, 31, 38, 41

Custom reports 4, 17, 23, 24, 27, 54

Data filters 6, 20

Database source 39, 40, 41

Default reports 3, 4, 5, 7, 11, 12, 13, 15, 21, 49

Distribution of reports 4

Email 4, 5, 9, 14, 27, 28, 29, 30, 31, 33, 35, 37,

Email settings 9, 29, 37

Export 43, 44

Export reports 5

Exporting 43

Failed logons 12, 13, 23, 35, 38

Favorite reports 4, 15, 24, 25

Filter conditions 18, 19, 20, 22

Framework 1, 2, 3, 4, 7, 8

Installation 5, 7, 9, 29, 47

License 8, 47

Navigation button 4, 12, 15, 17, 23, 24, 25, 32,

34, 39, 47, 48

Product ReportPack 9, 48

GFI EventsManager

Product Selection drop down list 4, 9, 47, 48

Report scheduling 3, 4, 7, 28

Schedule activity monitor 33

Scheduled reports 4, 5, 27, 29, 32, 33, 34, 41

Troubleshooting 65

XML 43, 45

Index

Reklama

GFI Product Manual

ReportPack User Manual

Contents

1 Introduction

1.1 About GFI ReportCenter

1.2 About the GFI EventsManager ReportPack

1.3 Components of the GFI EventsManager ReportPack

1.3.1 GFI ReportCenter framework

GFI EventsManager default reports

Report scheduling service

1.4 Key features

Centralized reporting

Wizard assisted configuration

Report scheduling

Distribution of reports via email

Report export to various formats

Default reports

Report customization

Favorites

Printing

2 Installation

2.1 System requirements

2.2 Installation procedure

2.3 Launching the GFI EventsManager reports for GFI ReportCenter

2.4 Selecting a product

3 Getting started: Default reports

3.1 Introduction

3.2 Generating a default report

Example 1: Generating a “Failed logons” report based today’s data.

Example 2: Generating a “Failed logons” report based on that data collected on a particular day.

Example 3: Generating a “Failed logons” report based on data collected over a specific date/time period.

3.3 Analyzing the generated report

Report browsing options

Report storage and distribution options

3.4 Adding default reports to the list of favorite reports

4 Custom reports

4.1 Introduction

4.2 Creating a new custom report

4.3 Configuring data filter conditions

Example: Using multiple filters

Example: Creating a custom report based on data collected during a particular month

4.4 Run a custom report

4.5 Editing a custom report

4.6 Deleting a custom report

4.7 Adding custom reports to the list of favorite reports

5 Scheduling reports

5.1 Introduction

5.2 Scheduling a report

5.3 Configuring advanced settings

Report export formats

5.3.1 Configuring report export to file options

5.3.2 Configuring report emailing options

5.4 Viewing the list of scheduled reports

5.5 Viewing the scheduled reports activity

5.6 Enable/disable a scheduled report

5.7 Editing a scheduled report

5.8 Deleting a scheduled report

5.9 Example: Scheduling a report

6 Configuring default options

6.1 Introduction

6.2 Configuring database source

6.3 Viewing the current database source settings

6.4 Configuring default scheduling settings

7 Exporting and Importing Configuration

7.1 Introduction

7.2 Exporting settings

7.3 Importing settings

8 General options

8.1 Entering your license key after installation

8.2 Viewing the current licensing details

8.3 Viewing the product ReportPack version details

8.4 Checking the web for newer builds

9 Appendix: Default Reports

9.1 Introduction

9.2 Account Usage Reports

9.3 Account Management

9.4 Policy Changes

9.5 Object Access

9.6 Application Management

9.7 Print Server