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HP Pro x2 612 G1
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Android is a U.S. registered trademark of
Android Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
NVIDIA is a trademark of NVIDIA
Corporation in the U.S. and other countries.
SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: June 2014
Document Part Number: 763868-001
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
Not all features are available in all editions of Windows 8. This computer may require upgraded and/or separately purchased hardware, drivers, and/or software to take full advantage of Windows 8 functionality.
See for http://www.microsoft.com
details.
Safety warning notice
WARNING!
To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
Packaging and transporting guidelines ....................................................... 44
Workstation guidelines .............................................................. 44
v
vi
6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ..................... 88
Determining the BIOS version .................................................................... 90
Downloading a BIOS update ..................................................................... 91
Setting a new boot order in Computer Setup ............................................... 92
Dynamically choosing a boot device using the f9 prompt .............................. 93
Setting a MultiBoot Express prompt ............................................................. 93
Entering MultiBoot Express preferences ....................................................... 94
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 95
Using Windows operating system media (purchased separately) ................................. 100
vii
viii
1 Product description
Category
Product Name
Processor
Chipset
Graphics
Panel
Memory
Description
Tablet: HP Pro x2 612 G1
Keyboard base: HP Pro x2 612 G1 Power Keyboard
Tablet and keyboard base: HP Pro x2 612 G1 with Power Keyboard
Tablet and travel keyboard: HP Pro x2 612 G1 with Travel Keyboard
● Intel® Core® i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W)
● Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W)
● Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W)
● Intel Celeron® 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W)
● Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W)
Intel processor controller hub (PCH), soldered on circuit (SoC)
Intel HD Graphics 4200, universal memory architecture (UMA), shared video memory
12.5-in, light-emitting diode, backlight, TouchScreen display assembly:
● 12.5-in, full high-definition (FHD), IPS 50%, CG 300 nits, eDP 1.3, ultra-slim
(1920×1080), equipped with WLAN and WWAN antennas
● 12.5-in, high-definition (HD), IPS 50%, CG 300 nits, eDP 1.2, ultra-slim (1366×768), equipped with WLAN and WWAN antennas
● 12.5-in, FHD, IPS 50%, CG 300 nits, eDP 1.3, ultra-slim (1920×1080), equipped with
WLAN antennas
● 12.5-in, HD, IPS 50%, CG 300 nits, eDP 1.2, ultra-slim (1366×768), equipped with
WLAN antennas
Supports DDR3L-1600-MHz, 96-ball, integrated onto system board
Supports up to 8096-MB maximum
1
Category
Storage
Audio and video
Wireless
2 Chapter 1 Product description
Description
Supports M.2 solid-state drive SS 2280:
● 256-GB, M2, SATA-3
● 256-GB, M2, SATA-3, SED, OPAL2
● 180-GB, M2, SATA-3
● 180-GB, M2, SATA-3, SED, OPAL1
● 128-GB, M2, SATA-3
● 64-GB, M2, SATA-3
2-MP, 1080p front-facing webcam
5-MP, 1080p rear-facing webcam
Dual array microphone
Stereo speakers (2)
HD Audio with DTS Sound
Integrated Bluetooth options by way of combination module
Integrated wireless local area network (WLAN) options by way of wireless module
Two built-in WLAN antennas
Support for the following WLAN modules:
● Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter
● Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0
Combo Adapter
● Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0
Combo Adapter
● Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0
Combo Adapter
● Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo
Adapter for use only in India
● Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo
Adapter for use in all countries and regions except India
Integrated wireless wide area network (WWAN) options by way of wireless module
(select models only)
Two built-in WWAN antennas
Support for the following WWAN modules:
● HP hs3110 HSPA+ Mobile Broadband Module
● HP lt4112 LTE/HPSA+ Mobile Broadband Module
● HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module
Category
Ports
Keyboard/pointing devices
Description
Tablet:
● Docking
● Headphone/microphone combo
● Micro SD
● Micro SIM
● Smart card
● USB 3.0
● 4.5-mm multi-pin power
Keyboard base:
● DisplayPort 1.2
● Docking
● Headphone/microphone combo
● RJ45
● SD
● USB 3.0 charging
● USB 3.0
● VGA
● 4.5-mm multi-pin power
Spill-resistant with drain, backlit and non-backlit versions
Touchpad requirements:
On/off button
Support for 2-way scrol
Taps enabled as default
Gestures enabled by default:
● 2-finger scrolling
● 2-finger zoom (pinch)
3
Category
Power requirements
Description
Battery:
Tablet supports a 4-cell, 29-WHr, 1.98-AHr, Li-ion battery
Keyboard base supports a 2-cell, 25-WHr, 3.38-AHr, Li-ion battery
The following AC adapters are supported:
● 65-W HP Smart adapter (EM, RC/V, 4.5-mm)
● 65-W HP Smart adapter (EM, non-PFC, 4.5-mm)
● 65-W HP Smart adapter (non-PFC, 4.5-mm)
● 65-W HP Smart travel adapter (non-PFC, 4.5-mm)
● 45-W HP Smart adapter (RC, non-PFC, 4.5-mm)
● 45-W HP Smart adapter (RC, non-PFC, 4.5-mm, 2-prong)
4 Chapter 1 Product description
Category
Operating system
Serviceability
Description
Preinstalled:
● Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64bit image
● Microsoft Windows 8.1 Professional 64-bit DPK with Windows 7 Professional 64bit image - MSNA
● Microsoft Windows 8.1 Chinese 64-bit
● Microsoft Windows 8.1 Emerging Markets 64-bit
● Microsoft Windows 8.1 Multilanguage 64-bit
● Microsoft Windows 8.1 Professional 64-bit
● Microsoft Windows 8.1 Professional 64-bit - MSNA
● FreeDOS 2.0
Restore media: DRDVD:
● DRDVD Windows 8.1 (available with any Windows 8.1 localization required with any
Windows 8.1 Professional downgrade operating system)
● DRDVD Windows 7 (available with Windows 8.1 Professional downgrade localization)
Restore media: OSDVD:
● Microsoft Windows 8.1 64-bit (for service only)
● Microsoft Windows 8.1 Country Specific 64-Bit (for service only)
● Microsoft Windows 8.1 Emerging Market 64-Bit (for service only)
● Microsoft Windows 8.1 Professional 64-bit (only available and required with
Windows 8.1 downgrade operating system except in the People's Republic of China and Asia)
● Microsoft Windows 7 Professional 64-bit (available with any Windows 7 Professional or Windows 8.1 Professional downgrade localization except in the People's Republic of China and Asia)
Certified: Microsoft WHQL
Web-only support:
● Microsoft Windows 8.1 Enterprise 64-bit
● Microsoft Windows 7 Enterprise 64- and 32-bit
● Microsoft Windows 7 Professional 32-bit
End user replaceable parts: AC adapter
5
2 External component identification
Display
(5)
(6)
(7)
Item
(1)
(2)
(3)
(4)
Component
WLAN antennas (2)*
WWAN antennas (2, select models only)*
Webcam light
Webcam (front)
Ambient light sensor
Internal microphones (2)
Speakers (2)
Description
Send and receive wireless signals.
Send and receive wireless signals to communicate with
WWANs.
On: The webcam is in use.
Records video and captures photographs. Some models may allow you to video conference and chat online using streaming video.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.
Automatically adjusts the display brightness based on the lighting conditions in your environment.
Records sound.
Produce sound.
6 Chapter 2 External component identification
Item Component Description
(8) Windows button Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows button again returns you to the previous screen.
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antenna free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental
Notices that applies to your country or region.
Display 7
Tablet edge components
Item
(1)
(2)
(3)
(4)
(5)
Component
Fingerprint reader (select models only)
Vents (2)
Webcam (rear)
Camera flash
Autorotate button
Description
Allows a fingerprint logon to Windows, instead of a password logon.
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Records video and captures photographs. Some models may allow you to video conference and chat online using streaming video.
For information on using the webcam, access HP Support
Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.
Provides light for rear webcam photos.
When the tablet is on, press the autorotate button to lock the autorotate feature of the display. To unlock the autorotate feature, press the button again.
– or –
Swipe from the right edge of the touch screen to display the charms, tap Settings, tap the screen icon, and then tap the autorotate icon. To unlock the autorotate feature, tap the autorotate icon again.
8 Chapter 2 External component identification
Item
(6)
(7)
Component
Volume button
Power switch
(8)
(9)
(10)
(11)
(12)
(13)
Pen holder (select models only)
Alignment post connectors (2)
Micro SIM slot
Docking port
Micro memory card reader
USB 3.0 port
Description
Controls speaker volume on the tablet.
● To increase speaker volume, press the + edge of the button.
● To decrease speaker volume, press the – edge of the button.
● When the computer is off, slide the switch to turn on the tablet.
● When the computer is on, slide the switch to turn off the computer.
● When the computer is in the Sleep state or Hibernation, slide the switch briefly to exit Sleep or Hibernation.
NOTE: If the computer has stopped responding and
Microsoft Windows shutdown procedures are ineffective, slide and hold the power switch for at least 5 seconds to turn off the tablet.
Swipe from the right edge of the TouchPad or TouchScreen to display the charms, tap Search, and then tap the search box.
In the search box, type power, tap Power and sleep
settings, and then tap Power and sleep from the list of applications.
– or –
To learn more about your power settings, see the power options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from the list of applications.
Holds the digital pen.
Align and attach the tablet to the keyboard base.
Supports a micro wireless subscriber identity module (SIM).
Connects the tablet to the keyboard base.
Reads optional micro memory cards that store, manage, share, or access information.
Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.
Tablet edge components 9
Item
(14)
Component
Audio-out (headphone)/Audio-in
(microphone) jack
(15)
(16)
(17)
AC adapter/Battery light
Power connector
Smart card reader
Description
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.
WARNING!
To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory,
Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the computer speakers are disabled.
NOTE: Be sure that the device cable has 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).
NOTE: Stand-alone microphones and headphones with separate microphone jacks are not supported.
● White: The computer is connected to external power and the battery is charged from 90 to 99 percent.
● Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent.
● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
● Off: The battery is fully charged.
Connects an AC adapter.
Supports optional smart cards.
10 Chapter 2 External component identification
Keyboard base
Top
Item
(1)
(2)
Component
Alignment posts (2)
Docking connector
(3) Release latch
Description
Align and attach the tablet to the keyboard base.
Connects the tablet to the keyboard base.
CAUTION: To prevent damage to the docking connector, do not touch the connector when the tablet is detached from the keyboard base.
Releases the tablet from the keyboard base. To release the tablet, press the release latch.
Keyboard base 11
Keys
Item
(1)
(2)
(3)
Component esc key fn key
Windows key
(4)
(5)
(6)
Function keys
Embedded numeric keypad num lk key
Description
Displays system information when pressed in combination with the fn key.
Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the esc key.
Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again returns you to the previous screen.
Execute frequently used system functions.
NOTE: Function keys do not display or function from the onscreen tablet keyboard.
When the keypad is turned on, it can be used like an external numeric keypad. Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
Turns the embedded numeric keypad on and off when pressed in combination with the fn key.
12 Chapter 2 External component identification
Lights
(4)
(5)
Item
(1)
(2)
(3)
Component
Caps lock light
TouchPad light
Mute light
Microphone mute light
Wireless light
(6) Num lock light
Description
On: Caps lock is on, which switches the keys to all capital letters.
● Amber: The TouchPad is off.
● Off: The TouchPad is on.
● Amber: Computer sound is off.
● Off: Computer sound is on.
● Amber: microphone sound is off.
● Off: microphone sound is on.
● Off: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on.
● Amber: All wireless devices are off.
On: Num lock is on.
Keyboard base 13
TouchPad
Item
(1)
(2)
(3)
(4)
Left side
Component
TouchPad on/off button
TouchPad zone
Left TouchPad button
Right TouchPad button
Description
Turns the TouchPad on and off.
Reads your finger gesture to move the pointer or activate items on the screen.
Functions like the left button of an external mouse.
Functions like the right button on an external mouse.
Item
(1)
Component
Power connector
14 Chapter 2 External component identification
Description
Connects an AC adapter.
Item
(2)
(3)
(4)
DisplayPort
USB 3.0 charging (powered) port
(5)
Right side
Component
AC adapter/Battery light
Memory card reader
Description
● White: The computer is connected to external power and the battery is charged from 90 to 99 percent.
● Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent.
● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
● Off: The battery is fully charged.
Connects an optional digital display device, such as a highperformance monitor or projector.
Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Standard
USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
NOTE: USB charging ports can also charge select models of cell phones and MP3 players, even when the computer is off.
Reads data from and writes data to memory cards such as
SD.
Keyboard base 15
Rear
Item
(1)
Component
Audio-out (headphone)/Audio-in
(microphone) jack
(2)
(3)
Docking connector
USB 3.0 port
Description
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.
WARNING!
To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory,
Safety and Environmental Notices
NOTE: When a device is connected to the jack, the computer speakers are disabled.
NOTE: Be sure that the device cable has 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).
NOTE: Stand-alone microphones and headphones with separate microphone jacks are not supported.
Connects the tablet to the keyboard base.
CAUTION: To prevent damage to the docking connector, do not touch the connector when the tablet is detached from the keyboard base.
Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub.
Item
(1)
Component
RJ-45 (network) jack/lights
(2) External monitor port
Description
Connects a network cable.
● Green (left): The network is connected.
● Amber (right): Activity is occurring on the network.
Connects an external VGA monitor or projector.
16 Chapter 2 External component identification
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your tablet, go to http://partsurfer.hp.com
, select your country or region, and then follow the on-screen instructions.
Locating the serial number, product number, and model number
The serial number and product number are located on the bottom of the tablet. You may need the information when you travel internationally or when you contact support.
Locating the serial number, product number, and model number 17
18 Chapter 3 Illustrated parts catalog
Tablet major components
Item
(1)
Component
12.5-in, LED, TouchScreen display panel assembly (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
781426-001 FHD display panel assembly equipped with a digitzer and WWAN antenna for use in North America
FHD display panel assembly equipped with a digitzer and WWAN antenna for worldwide use
781427-001
FHD display panel assembly equipped with WWAN antenna for use in
North America
FHD display panel assembly equipped with WWAN antenna for worldwide use
Spare part number
781429-001
781430-001
Tablet major components 19
Item
(3)
(4)
(5)
(2)
(6)
(7)
Component Spare part number
FHD display panel assembly equipped with a digitzer for worldwide use
FHD display panel assembly for worldwide use
HD display panel assembly equipped with a digitzer and WWAN antenna for use in North America
HD display panel assembly equipped with a digitzer and WWAN antenna for worldwide use
HD display panel assembly equipped with WWAN antenna for use in
North America
778484-001
781428-001
781421-001
781422-001
781424-001
HD display panel assembly equipped with WWAN antenna for worldwide use
HD display panel assembly equipped with a digitzer for worldwide use
HD display panel assembly for worldwide use
I/O bezel (includes double-sided adhesive)
For use in Australia and Asia Pacific countries and regions
For use in Europe, the Middle East, and Africa
For use in India
For use in North America
For use in the People's Republic of China
For use in South Korea
For use in Taiwan on computer models using a 65-W AC adapter
For use in Taiwan on computer models using a 45-W AC adapter
781425-001
773214-001
781423-001
789523-001
789522-001
789525-001
773218-001
789524-001
789526-001
789527-001
789528-001
Speaker Kit (includes left and right speakers and cables)
Home button board (includes bracket and cable)
Tablet I/O board (includes 2 cables, audio-in/audio-out jack, docking port, micro memory card reader, micro SIM slot, power connector, and USB port)
766617-001
766620-001
773223-001
Power connector cable 766608-001
System board (includes a graphics subsystem with UMA memory and replacement thermal material):
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system
766626-601
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and a non-Windows 8 operating system
766626-501
766626-001
20 Chapter 3 Illustrated parts catalog
Item Component
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system
Spare part number
766625-601
766625-501
766625-001
766624-601
766624-501
766624-001
766623-601
766623-501
766623-001
766622-601
766622-501
766622-001
766621-601
766621-501
766621-001
Tablet major components 21
Item
(8)
(9)
(10)
Component
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache,
11.5 W), and the Windows 8 Professional operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache,
11.5 W), and the Windows 8 Standard operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache,
11.5 W), and a non-Windows 8 operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache,
11.5 W), 4.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache,
11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache,
11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system
Solid-state drive:
256-GB, M2, SATA-3, solid-state drive
256-GB, M2, SATA-3, SED, OPAL2, solid-state drive
180-GB, M2, SATA-3, solid-state drive
180-GB, M2, SATA-3, SED, OPAL1, solid-state drive
128-GB, M2, SATA-3, solid-state drive
64-GB, M2, SATA-3, solid-state drive
WLAN module:
Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2
Combo Adapter
Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0
Combo Adapter
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0
Combo Adapter
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0
Combo Adapter
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0
Combo Adapter for use only in India
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0
Combo Adapter for use in all countries and regions except India
WWAN module:
HP hs3110 HSPA+ Mobile Broadband Module
HP lt4112 LTE/HPSA+ Mobile Broadband Module
HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module
Spare part number
766628-601
766628-501
766628-001
766627-601
766627-501
766627-001
766636-001
766637-001
766634-001
766635-001
766633-001
766632-001
753078-005
751416-005
710663-005
756763-005
747833-005
717379-005
748599-005
740011-005
748021-005
22 Chapter 3 Illustrated parts catalog
Item
(11)
(17)
(18)
(12)
(13)
(14)
(15)
(16)
Component
Heat sink (includes 4 captive screws [secured by C-clips] and replacement thermal material)
RTC battery (includes cable and double-sided adhesive)
Fan (includes cable)
Card reader board (includes cable)
4-cell, 29-WHr, 1.98-AHr, Li-ion battery (includes cable)
Button board (includes cable, power button, volume control buttons, and orientation switch)
Fingerprint reader board (includes bracket and cable)
Back cover:
For use on tablet models equipped with a fingerprint reader
For use on tablet models not equipped with a fingerprint reader
766611-001
778695-001
Spare part number
766619-001
766629-001
766618-001
766638-001
753703-005
766613-001
766612-001
Tablet major components 23
Keyboard major components
Item
(1)
Component Spare part number
Keyboard with backlight and pointing stick (includes backlight, keyboard, and pointing stick cables)
For use in Belgium 766641-A41
For use in Brazil 766641-201
For use in Bulgaria
For use in Canada
766641-261
766641-DB1
24 Chapter 3 Illustrated parts catalog
Item Component
For use in the Czech Republic and Slovakia
For use in Denmark
For use in France
For use in Germany
For use in Greece
For use in Hungary
For use in Iceland
For use in India
For use in Israel
For use in Italy
For use in Japan
For use in Latin America
For use in the Netherlands
For use in Northwest Africa
For use in Norway
For use in Portugal
For use in Romania
For use in Russia
For use in Saudi Arabia
For use in Slovenia
For use in South Korea
For use in Spain
For use in Sweden and Finland
For use in Switzerland
For use in Taiwan
For use in Thailand
For use in Turkey
For use in the United Kingdom and Singapore
For use in the United States
Keyboard with pointing stick (includes keyboard and pointing stick cables)
For use in Belgium
For use in Brazil
Spare part number
766641-131
766641-271
766641-251
766641-171
766641-BA1
766641-AD1
766641-071
766641-B71
766641-BG1
766641-AB1
766641-281
766641-141
766641-031
766641-001
766641-FL1
766641-081
766641-051
766641-041
766641-151
766641-211
766641-DD1
766641-D61
766641-BB1
766641-061
766641-291
766641-161
766641-B31
766641-FP1
766641-091
766640-A41
766640-201
Keyboard major components 25
Item
(2)
Component
For use in Bulgaria
For use in Canada
For use in the Czech Republic and Slovakia
For use in Denmark
For use in France
For use in Germany
For use in Greece
For use in Hungary
For use in Iceland
For use in India
For use in Israel
For use in Italy
For use in Japan
For use in Latin America
For use in the Netherlands
For use in Northwest Africa
For use in Norway
For use in Portugal
For use in Romania
For use in Russia
For use in Saudi Arabia
For use in Slovenia
For use in South Korea
For use in Spain
For use in Sweden and Finland
For use in Switzerland
For use in Taiwan
For use in Thailand
For use in Turkey
For use in the United Kingdom and Singapore
For use in the United States
Top cover (includes TouchPad)
26 Chapter 3 Illustrated parts catalog
Spare part number
766640-FP1
766640-091
766640-131
766640-271
766640-251
766640-171
766640-BA1
766640-AD1
766640-071
766640-B71
766640-BG1
766640-AB1
766640-281
766640-141
766640-031
766640-001
76docking board-001
766640-261
766640-DB1
766640-FL1
766640-081
766640-051
766640-041
766640-151
766640-211
766640-DD1
766640-D61
766640-BB1
766640-061
766640-291
766640-161
766640-B31
(7)
(8)
(9)
Item
(3)
(4)
(5)
(6)
(10)
Component
TouchPad button board (includes cable)
Memory card reader board (includes 2 cables)
Power connector cable
Keyboard base I/O board (includes 2 cables, audio-in/audio-out jack,
DisplayPort, docking connector, power connector, and USB ports)
Keyboard plate
2-cell, 25-WHr, 3.38-AHr, Li-ion battery (includes cable)
Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and release latch)
Bottom cover (includes 2 round rubber feet and one oblong rubber foot)
Spare part number
778712-001
766606-001
766608-001
766607-001
766605-001
753704-005
766610-001
766602-001
Miscellaneous parts
Component
AC adapter:
65-W HP Smart adapter for use in all countries and regions (EM, RC/V, 4.5-mm)
65-W HP Smart adapter for use in all countries and regions (EM, non-PFC, 4.5-mm)
65-W HP Smart adapter for use in all countries and regions (non-PFC, 4.5-mm)
65-W HP Smart travel adapter for use in all countries and regions (non-PFC, 4.5-mm)
45-W HP Smart adapter for use only in Taiwan (RC, non-PFC, 4.5-mm)
45-W HP Smart adapter for use only in Taiwan (RC, non-PFC, 4.5-mm, 2-prong)
Backpack:
HP business backpack
HP essential backpack
HP slim UltraBook backpack
Bracket Kit (includes docking connector bracket and USB port bracket)
Cable Kit (includes TouchScreen board cable)
Carrying case:
HP essential top load carrying case
HP slim UltraBook top load carrying case
HP 2013 UltraSlim Docking Station
HP digital pen
HP Mobile Connect SIM
Spare part number
693710-001
714657-001
693711-001
693716-001
741727-001
742436-001
718548-001
679923-001
747079-001
766615-001
774623-001
679921-001
747078-001
732252-001
778485-001
714749-001
Miscellaneous parts 27
Component Spare part number
HP RJ45–to-VGA adapter
Mouse:
HP USB laser mouse
HP USB optical travel mouse
Plastics Kit (includes fingerprint reader bezel, orientation switch actuator, power button actuator, and volume button actuator)
767076-001
674318-001
434594-001
773224-001
Power cord (3-pin, black, 1.83-m):
For use in Argentina
For use in Australia
For use in Brazil
For use in Denmark
For use in Europe
For use in India
For use in Israel
For use in Italy
For use in Japan
For use in North America
For use in the People's Republic of China
For use in South Africa
For use in South Korea
For use in Switzerland
For use in Taiwan
755530-D01
755530-011
755530-202
755530-081
755530-021
755530-D61
755530-BB1
755530-061
755530-291
755530-001
755530-AA1
755530-AR1
755530-AD1
755530-111
755530-AB1
755530-201
755530-031
For use in Thailand
For use in the United Kingdom and Singapore
Power cord (3-pin, black, 1.83-m):
For use in Argentina
For use in Australia
For use in Brazil
For use in Denmark
For use in Europe
For use in Israel
For use in Japan
For use in North America
490371-D01
490371-011
490371-202
490371-081
490371-021
490371-BB1
490371-291
490371-001
28 Chapter 3 Illustrated parts catalog
Component
For use in the People's Republic of China
For use in South Africa
For use in Switzerland
For use in Taiwan
For use in Thailand
For use in the United Kingdom and Singapore
Power cord halogen free for use in Japan (3-pin, black, 1.83-m)
Screw Kit
Travel keyboard:
For use in Belgium
For use in Brazil
For use in Bulgaria
For use in the Czech Republic and Slovakia
For use in Denmark
For use in France
For use in Germany
For use in Greece
For use in Hungary
For use in Iceland
For use in India
For use in Israel
For use in Italy
For use in Japan
For use in Latin America
For use in the Netherlands
For use in Northwest Africa
For use in Norway
For use in Portugal
For use in Romania
For use in Russia
For use in Saudi Arabia
For use in Slovenia
784194-A41
784194-201
784194-261
784194-FL1
784194-081
784194-051
784194-041
784194-151
784194-211
784194-DD1
784194-D61
784194-BB1
784194-061
784194-291
784194-161
784194-B31
784194-FP1
784194-091
784194-131
784194-271
784194-251
784194-171
784194-BA1
Spare part number
490371-AA1
490371-AR1
490371-111
490371-AB1
490371-201
490371-031
753361-001
766604-001
Miscellaneous parts 29
Component
For use in South Korea
For use in Spain
For use in Sweden and Finland
For use in Switzerland
For use in Taiwan
For use in Thailand
For use in Turkey
For use in the United Kingdom and Singapore
For use in the United States
Spare part number
784194-AD1
784194-071
784194-B71
784194-BG1
784194-AB1
784194-281
784194-141
784194-031
784194-001
30 Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part number
434594-001
490371-001
490371-011
490371-021
490371-031
490371-081
490371-111
490371-201
490371-202
490371-291
490371-AA1
490371-AB1
490371-AR1
490371-BB1
490371-D01
674318-001
679921-001
679923-001
693710-001
693711-001
693716-001
710663-005
714657-001
714749-001
717379-005
718548-001
732252-001
740011-005
741727-001
742436-001
Description
HP USB optical travel mouse
Power cord for use in North America (3-pin, black, 1.83-m)
Power cord for use in Australia (3-pin, black, 1.83-m)
Power cord for use in Europe (3-pin, black, 1.83-m)
Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)
Power cord for use in Denmark (3-pin, black, 1.83-m)
Power cord for use in Switzerland (3-pin, black, 1.83-m)
Power cord for use in Thailand (3-pin, black, 1.83-m)
Power cord for use in Brazil (3-pin, black, 1.83-m)
Power cord for use in Japan (3-pin, black, 1.83-m)
Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)
Power cord for use in Taiwan (3-pin, black, 1.83-m)
Power cord for use in South Africa (3-pin, black, 1.83-m)
Power cord for use in Israel (3-pin, black, 1.83-m)
Power cord for use in Argentina (3-pin, black, 1.83-m)
HP USB laser mouse
HP essential top load carrying case
HP essential backpack
65-W HP Smart adapter for use in all countries and regions (EM, RC/V, 4.5-mm)
65-W HP Smart adapter for use in all countries and regions (non-PFC, 4.5-mm)
65-W HP Smart travel adapter for use in all countries and regions (non-PFC, 4.5-mm)
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
65-W HP Smart adapter for use in all countries and regions (EM, non-PFC, 4.5-mm)
HP Mobile Connect SIM
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use in all countries and regions except India
HP business backpack
HP 2013 UltraSlim Docking Station
HP lt4112 LTE/HPSA+ Mobile Broadband Module
45-W HP Smart adapter for use only in Taiwan (RC, non-PFC, 4.5-mm)
45-W HP Smart adapter for use only in Taiwan (RC, non-PFC, 4.5-mm, 2-prong)
Sequential part number listing 31
755530-201
755530-202
755530-291
755530-AA1
755530-AB1
755530-AD1
755530-AR1
755530-BB1
755530-D01
755530-D61
756763-005
766602-001
766604-001
766605-001
766606-001
748021-005
748599-005
751416-005
753078-005
753361-001
753703-005
753704-005
755530-001
755530-011
755530-021
755530-031
755530-061
755530-081
755530-111
Spare part number
747078-001
747079-001
747833-005
Description
HP slim UltraBook top load carrying case
HP slim UltraBook backpack
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only in India
HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module
HP hs3110 HSPA+ Mobile Broadband Module
Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter
Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter
Power cord halogen free for use in Japan (3-pin, black, 1.83-m)
4-cell, 29-WHr, 1.98-AHr, Li-ion battery for use only on the tablet
2-cell, 25-WHr, 3.38-AHr, Li-ion battery for use only on the keyboard
Power cord for use in North America (3-pin, black, 1.00-m)
Power cord for use in Australia (3-pin, black, 1.00-m)
Power cord for use in Europe (3-pin, black, 1.00-m)
Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.00-m)
Power cord for use in Italy (3-pin, black, 1.00-m)
Power cord for use in Denmark (3-pin, black, 1.00-m)
Power cord for use in Switzerland (3-pin, black, 1.00-m)
Power cord for use in Thailand (3-pin, black, 1.00-m)
Power cord for use in Brazil (3-pin, black, 1.00-m)
Power cord for use in Japan (3-pin, black, 1.00-m)
Power cord for use in the People's Republic of China (3-pin, black, 1.00-m)
Power cord for use in Taiwan (3-pin, black, 1.00-m)
Power cord for use in South Korea (3-pin, black, 1.00-m)
Power cord for use in South Africa (3-pin, black, 1.00-m)
Power cord for use in Israel (3-pin, black, 1.00-m)
Power cord for use in Argentina (3-pin, black, 1.00-m)
Power cord for use in India (3-pin, black, 1.00-m)
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
Bottom cover (includes 2 round rubber feet and one oblong rubber foot)
Screw Kit
Keyboard plate
Memory card reader board (includes 2 cables)
32 Chapter 3 Illustrated parts catalog
766608-001
766609-001
766610-001
766611-001
766612-001
766613-001
766615-001
766617-001
766618-001
766619-001
766620-001
766621-001
Spare part number
766607-001
766621-501
766621-601
766622-001
766622-501
766622-601
766623-001
766623-501
Description
Keyboard base I/O board (includes 2 cables, audio-in/audio-out jack, DisplayPort, docking connector, power connector, and USB ports)
Power connector cable
Top cover (includes TouchPad)
Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and release latch)
Back cover for use on tablet models equipped with a fingerprint reader
Fingerprint reader board (includes bracket and cable)
Button board (includes cable, power button, volume control buttons, and orientation switch)
Bracket Kit (includes docking connector bracket and USB port bracket)
Speaker Kit (includes left and right speakers and cables)
Fan (includes cable)
Heat sink (includes 4 captive screws [secured by C-clips] and replacement thermal material)
Home button board (includes bracket and cable)
System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and a non-Windows 8 operating system (includes replacement thermal material)
System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and the
Windows 8 Standard operating system (includes replacement thermal material)
System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and the
Windows 8 Professional operating system (includes replacement thermal material)
System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system memory, and a non-Windows 8 operating system (includes replacement thermal material)
System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system memory, and the
Windows 8 Standard operating system (includes replacement thermal material)
System board equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-GB of system memory, and the
Windows 8 Professional operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-
GB of system memory, and a non-Windows 8 operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-
GB of system memory, and the Windows 8 Standard operating system (includes replacement thermal material)
Sequential part number listing 33
Spare part number
766623-601
766624-001
766624-501
766624-601
766625-001
766625-501
766625-601
766626-001
766626-501
766626-601
766627-001
766627-501
Description
System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-
GB of system memory, and the Windows 8 Professional operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-
GB of system memory, and a non-Windows 8 operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-
GB of system memory, and the Windows 8 Standard operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-
GB of system memory, and the Windows 8 Professional operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-
GB of system memory, and a non-Windows 8 operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-
GB of system memory, and the Windows 8 Standard operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 4.0-
GB of system memory, and the Windows 8 Professional operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-
GB of system memory, and a non-Windows 8 operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-
GB of system memory, and the Windows 8 Standard operating system (includes replacement thermal material)
System board equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB L3 cache, dual core, 11.5 W), a graphics subsystem with UMA memory, 8.0-
GB of system memory, and the Windows 8 Professional operating system (includes replacement thermal material)
System board equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache,
11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and a non-
Windows 8 operating system (includes replacement thermal material)
System board equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache,
11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and the Windows
8 Standard operating system (includes replacement thermal material)
34 Chapter 3 Illustrated parts catalog
766629-001
766632-001
766633-001
766634-001
766635-001
766636-001
766637-001
766638-001
766640-001
766640-041
766640-051
766640-061
766640-071
766640-081
766640-091
766640-131
766640-141
766640-151
766640-161
766640-171
766640-201
766640-211
Spare part number
766627-601
766628-001
766628-501
766628-601
766640-031
Description
System board equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache,
11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and the Windows
8 Professional operating system (includes replacement thermal material)
System board equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache,
11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and a non-
Windows 8 operating system (includes replacement thermal material)
System board equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache,
11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and the Windows
8 Standard operating system (includes replacement thermal material)
System board equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache,
11.5 W), a graphics subsystem with UMA memory, 4.0-GB of system memory, and the Windows
8 Professional operating system (includes replacement thermal material)
RTC battery (includes cable and double-sided adhesive)
64-GB, M2, SATA-3, solid-state drive
128-GB, M2, SATA-3, solid-state drive
180-GB, M2, SATA-3, solid-state drive
180-GB, M2, SATA-3, SED, OPAL1, solid-state drive
256-GB, M2, SATA-3, solid-state drive
256-GB, M2, SATA-3, SED, OPAL2, solid-state drive
Card reader board (includes cable)
Keyboard with pointing stick for use in the United States (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in the United Kingdom and Singapore (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Germany (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in France (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Italy (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Spain (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Denmark (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Norway (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Portugal (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Turkey (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Greece (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Latin America (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Saudi Arabia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Brazil (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Hungary (includes keyboard and pointing stick cables)
Sequential part number listing 35
766640-B71
766640-BA1
766640-BB1
766640-BG1
766640-D61
766640-DB1
766640-DD1
766640-FL1
Spare part number
766640-251
766640-261
766640-271
766640-281
766640-291
766640-A41
766640-AB1
766640-AD1
766640-B31
766640-FP1
766641-001
766641-031
766641-041
766641-051
766641-061
766641-071
766641-081
Description
Keyboard with pointing stick for use in Russia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Bulgaria (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Romania (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Thailand (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Japan (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Belgium (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Taiwan (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in South Korea (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in the Netherlands (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Sweden and Finland (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Slovenia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Israel (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Switzerland (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in India (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Canada (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Iceland (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in the Czech Republic and Slovakia (includes keyboard and pointing stick cables)
Keyboard with pointing stick for use in Northwest Africa (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in the United States (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in the United Kingdom and Singapore (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Germany (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in France (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Italy (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Spain (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Denmark (includes backlight, keyboard, and pointing stick cables)
36 Chapter 3 Illustrated parts catalog
Spare part number
766641-091
766641-131
766641-141
766641-151
766641-161
766641-171
766641-201
766641-211
766641-251
766641-261
766641-271
766641-281
766641-291
766641-A41
766641-AB1
766641-AD1
766641-B31
766641-B71
766641-BA1
766641-BB1
Description
Keyboard with backlight and pointing stick for use in Norway (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Portugal (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Turkey (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Greece (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Latin America (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Saudi Arabia (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Brazil (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Hungary (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Russia (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Bulgaria (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Romania (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Thailand (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Japan (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Belgium (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Taiwan (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in South Korea (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in the Netherlands (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Sweden and Finland (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Slovenia (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Israel (includes backlight, keyboard, and pointing stick cables)
Sequential part number listing 37
Spare part number
766641-BG1
766641-D61
766641-DB1
766641-DD1
766641-FL1
766641-FP1
767076-001
773214-001
773218-001
773223-001
773224-001
774623-001
778484-001
778485-001
778695-001
778712-001
781421-001
781422-001
781423-001
Description
Keyboard with backlight and pointing stick for use in Switzerland (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in India (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Canada (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Iceland (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in the Czech Republic and Slovakia (includes backlight, keyboard, and pointing stick cables)
Keyboard with backlight and pointing stick for use in Northwest Africa (includes backlight, keyboard, and pointing stick cables)
HP RJ45–to-VGA adapter
12.5-in, HD, LED, TouchScreen display panel assembly equipped with a digitzer for worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame,
TouchScreen glass, and WLAN antenna)
I/O bezel for use in North America (includes double-sided adhesive)
Tablet I/O board (includes 2 cables, audio-in/audio-out jack, docking port, micro memory card reader, micro SIM slot, power connector, and USB port)
Plastic Kit (includes fingerprint reader bezel, orientation switch actuator, power button actuator, and volume button actuator)
Cable Kit (includes TouchScreen board cable)
12.5-in, FHD, LED, TouchScreen display panel assembly equipped with a digitzer for worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame,
TouchScreen glass, and WLAN antenna)
HP digital pen
Back cover for use on tablet models not equipped with a fingerprint reader
TouchPad button board (includes cable)
12.5-in, HD, LED, TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for use in North America (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
12.5-in, HD, LED, TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
12.5-in, HD, LED, TouchScreen display panel assembly for worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
38 Chapter 3 Illustrated parts catalog
784194-001
784194-031
784194-041
784194-051
784194-061
784194-071
784194-081
784194-091
784194-131
784194-141
784194-151
784194-161
784194-171
Spare part number
781424-001
781425-001
781426-001
781427-001
781428-001
781429-001
781430-001
Description
12.5-in, HD, LED, TouchScreen display panel assembly with WWAN antenna for use in
North America (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
12.5-in, HD, LED, TouchScreen display panel assembly with WWAN antenna for worldwide use
(includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame,
TouchScreen glass, and WLAN antenna)
12.5-in, FHD, LED, TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for use in North America (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
12.5-in, FHD, LED, TouchScreen display panel assembly equipped with a digitzer and WWAN antenna for worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
12.5-in, FHD, LED, TouchScreen display panel assembly for worldwide use (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
12.5-in, FHD, LED, TouchScreen display panel assembly with WWAN antenna for use in
North America (includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame, TouchScreen glass, and WLAN antenna)
12.5-in, FHD, LED, TouchScreen display panel assembly with WWAN antenna for worldwide use
(includes the ambient light sensor board and cable, display bezel, display panel and display panel cable, front- and rear-facing webcams and cables, home button board bracket, tablet frame,
TouchScreen glass, and WLAN antenna)
Travel keyboard for use in the United States
Travel keyboard for use in the United Kingdom and Singapore
Travel keyboard for use in Germany
Travel keyboard for use in France
Travel keyboard for use in Italy
Travel keyboard for use in Spain
Travel keyboard for use in Denmark
Travel keyboard for use in Norway
Travel keyboard for use in Portugal
Travel keyboard for use in Turkey
Travel keyboard for use in Greece
Travel keyboard for use in Latin America
Travel keyboard for use in Saudi Arabia
Sequential part number listing 39
Spare part number
784194-201
784194-211
784194-251
784194-261
784194-271
784194-281
784194-291
784194-A41
784194-AB1
784194-AD1
784194-B31
784194-B71
784194-BA1
784194-BB1
784194-BG1
784194-D61
784194-DD1
784194-FL1
784194-FP1
789522-001
789523-001
789524-001
789525-001
789526-001
789527-001
789528-001
Description
Travel keyboard for use in Brazil
Travel keyboard for use in Hungary
Travel keyboard for use in Russia
Travel keyboard for use in Bulgaria
Travel keyboard for use in Romania
Travel keyboard for use in Thailand
Travel keyboard for use in Japan
Travel keyboard for use in Belgium
Travel keyboard for use in Taiwan
Travel keyboard for use in South Korea
Travel keyboard for use in the Netherlands
Travel keyboard for use in Sweden and Finland
Travel keyboard for use in Slovenia
Travel keyboard for use in Israel
Travel keyboard for use in Switzerland
Travel keyboard for use in India
Travel keyboard for use in Canada
Travel keyboard for use in Iceland
Travel keyboard for use in the Czech Republic and Slovakia
I/O bezel for use in Europe, the Middle East, and Africa (includes double-sided adhesive)
I/O bezel for use in Australia and Asia Pacific countries and regions (includes double-sided adhesive)
I/O bezel for use in the People's Republic of China (includes double-sided adhesive)
I/O bezel for use in India (includes double-sided adhesive)
I/O bezel for use in South Korea (includes double-sided adhesive)
I/O bezel for use in Taiwan on computer models using a 65-W AC adapter (includes doublesided adhesive)
I/O bezel for use in Taiwan on computer models using a 45-W AC adapter (includes doublesided adhesive)
40 Chapter 3 Illustrated parts catalog
4 Removal and replacement preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
● Flat-bladed screw driver
● Magnetic screw driver
● Phillips P0 screw driver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Tools required 41
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing drive, place it in a static-proof bag.
Avoid exposing a drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
42 Chapter 4 Removal and replacement preliminary requirements
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
Typical electrostatic voltage levels
Relative humidity
10% 40%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
Grounding guidelines 43
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
● Place items on a grounded surface before removing items from their containers.
● Always be properly grounded when touching a component or assembly.
● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
● Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
● Cover the workstation with approved static-shielding material.
● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
● Use conductive field service tools, such as cutters, screw drivers, and vacuums.
● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
● Avoid contact with pins, leads, or circuitry.
● Turn off power and input signals before inserting or removing connectors or test equipment.
44 Chapter 4 Removal and replacement preliminary requirements
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
● When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
● Antistatic tape
● Antistatic smocks, aprons, and sleeve protectors
● Conductive bins and other assembly or soldering aids
● Nonconductive foam
● Conductive computerop workstations with ground cords of one megohm resistance
● Static-dissipative tables or floor mats with hard ties to the ground
● Field service kits
● Static awareness labels
● Material-handling packages
● Nonconductive plastic bags, tubes, or boxes
● Metal tote boxes
● Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastics
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
Grounding guidelines 45
5 Removal and replacement procedures
CAUTION: Tablet and keyboard components described in this chapter should only be accessed by an authorized service provider. Accessing these components can damage the tablet/keyboard or void the warranty.
NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for the tablet/keyboard, go to http://partsurfer.hp.com
, select the country or region, and then follow the on-screen instructions.
Tablet replacement procedures
There are as many as 37 screws that must be removed, replaced, and/or loosened when servicing the tablet. Make special note of each screw size and location during removal and replacement.
Back cover
Description
For use on tablet models equipped with a fingerprint reader
For use on tablet models not equipped with a fingerprint reader
Spare part number
766611-001
778695-001
Before disassembling the tablet, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
NOTE: When replacing the back cover, be sure that the fingerprint reader board (see
Fingerprint reader board on page 48 ) and button board (see
) are removed from the defective back cover and installed on the replacement back cover.
Remove the back cover:
46 Chapter 5 Removal and replacement procedures
CAUTION: Before positioning the tablet with display panel facing down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel.
1.
Turn the tablet upside down with the top edge toward you.
2.
Use a case utility tool (1) to separate the top edge of the back cover (2) from the display panel assembly.
3.
Separate the left (3) and right sides of the back cover from the display panel assembly.
CAUTION: Do not completely separate the back cover from the display panel assembly in the next step. There are 2 ribbon cables that connect components installed on the back cover to the system board that can be damaged if too much separation is achieved.
4.
Separate the bottom edge (4) of the back cover from the display panel assembly.
5.
Lift the bottom edge of the back cover (1), and then swing it up and to the left until it rests next to the tablet.
6.
Release the zero insertion force (ZIF) connector (2) to which the button board cable is attached, and then disconnect the button board cable from the system board.
7.
Release the ZIF connector (3) to which the fingerprint reader board cable is attached (if present), and then disconnect the fingerprint reader board cable from the system board.
Tablet replacement procedures 47
8.
Remove the back cover (4).
Reverse this procedure to install the back cover.
Fingerprint reader board
Description
Fingerprint reader board (includes bracket and cable)
Spare part number
766612-001
Before removing the fingerprint reader board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
Remove the fingerprint reader board:
1.
Remove the Philllips PM1.8×2.4 screw (1) that secures the fingerprint reader board and bracket to the back cover.
2.
Slide the fingerprint reader board bracket away from the front edge of the back cover, and then remove the bracket (2).
48 Chapter 5 Removal and replacement procedures
3.
Remove the fingerprint reader board (3).
Reverse this procedure to install the fingerprint reader board.
Button board
Description
Button board (includes cable, power button, volume control buttons, and orientation switch)
Spare part number
766613-001
Before removing the button board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
Remove the button board:
1.
Remove the two Philllips PM1.5×2.4 screws (1) that secure the button board to the back cover.
Tablet replacement procedures 49
2.
Remove the button board (2).
NOTE: If it is necessary to replace the power button actuator (1), volume button actuator (2), or orientation switch actuator (3), replace the plastic actuators in the locations indicated in the following illustration. These actuators are included in the Plastics Kit, spare part number 773224-001.
Reverse this procedure to install the button board.
50 Chapter 5 Removal and replacement procedures
Tablet battery
Description
4-cell, 29-WHr, 1.98-AHr, Li-ion battery
Spare part number
753703-005
Before removing the tablet battery, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
WARNING!
To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP.
CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through Windows before removing the battery.
Tablet replacement procedures 51
Remove the tablet battery:
1.
Disconnect the tablet battery cable from the tablet system board.
2.
Release the ZIF connector (1) to which the tablet I/O board cable is attached, and then disconnect the tablet I/O board cable from the system board.
3.
Remove the five Philllips PM2.4×4.6 screws (2) that secure the tablet battery to the display panel assembly.
52 Chapter 5 Removal and replacement procedures
4.
Remove the tablet battery (3).
Reverse this procedure to install the tablet battery.
Solid-state drive
Description
256-GB, M2, SATA-3, solid-state drive
256-GB, M2, SATA-3, SED, OPAL2, solid-state drive
180-GB, M2, SATA-3, solid-state drive
180-GB, M2, SATA-3, SED, OPAL1, solid-state drive
128-GB, M2, SATA-3, solid-state drive
64-GB, M2, SATA-3, solid-state drive
Spare part number
766636-001
766637-001
766634-001
766635-001
766633-001
766632-001
Before removing the solid-state drive, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
Tablet replacement procedures 53
Remove the solid-state drive:
1.
Remove the Phillips PM1.9×2.5 screw (1) that secures the solid-state drive to the system board.
(The solid-state drive tilts up.)
2.
Remove the solid-state drive (2).
Reverse this procedure to install the solid-state drive.
54 Chapter 5 Removal and replacement procedures
WLAN module
Description
Broadcom BCM43142 802.11bgn 1×1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter
Intel Dual Band Wireless-AC 3160 802.11ac 1×1 WiFi + Bluetooth 4.0 Combo Adapter
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
Intel Dual Band Wireless-AC 7260 802.11ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use only in India
Intel Dual Band Wireless-N 7260AN 802.11abgn 2×2 WiFi + Bluetooth 4.0 Combo Adapter for use in all countries and regions except India
Spare part number
753078-005
751416-005
710663-005
756763-005
747833-005
717379-005
Before removing the WLAN module, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
Remove the WLAN module:
1.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled “1” connects to the WLAN module “Main” terminal labeled “1”. The WLAN antenna cable labeled “2” connects to the WLAN module “Aux” terminal labeled “2”.
2.
Remove the Phillips PM1.9×2.5 broad head screw (2) that secures the WLAN module to the system board. (The WLAN module tilts up.)
Tablet replacement procedures 55
3.
Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
56 Chapter 5 Removal and replacement procedures
WWAN module
Description
HP hs3110 HSPA+ Mobile Broadband Module
HP lt4112 LTE/HPSA+ Mobile Broadband Module
HP lt4211 LTE/EV-DO/HSPA+ Gobi 4G Module
Spare part number
748599-005
740011-005
748021-005
Before removing the WWAN module, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
Remove the WWAN module:
1.
Disconnect the WWAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WWAN antenna cable labeled “5” connects to the WWAN module “Main” terminal labeled “5”. The WWAN antenna cable labeled “6” connects to the WWAN module
“Aux/GPS” terminal labeled “6”.
2.
Remove the Phillips PM1.9×2.5 broad head screw (2) that secures the WWAN module to the system board. (The WWAN module tilts up.)
Tablet replacement procedures 57
3.
Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE: If the WWAN antenna cables are not connected to the terminals on the WWAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WWAN module.
58 Chapter 5 Removal and replacement procedures
RTC battery
Description
RTC battery (includes cable and double-sided adhesive)
Spare part number
766629-001
Before removing the RTC battery, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
Remove the RTC battery:
1.
Disconnect the RTC battery cable (1) from the system board.
2.
Detach the RTC battery (2) from the system board. (The RTC battery is attached to the system board with double-sided adhesive.)
3.
Remove the RTC battery.
Reverse this procedure to install the RTC battery.
Tablet replacement procedures 59
Fan
Description
Fan (includes cable)
Spare part number
766618-001
Before removing the fan, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
Remove the fan:
1.
Disconnect the fan cable (1) from the system board.
2.
Loosen the Philllips PM1.9×4.8 captive screw (2) that secures the fan to the tablet frame.
3.
Remove the Philllips PM1.9×2.3 broad head screw (3) that secures the fan to the tablet frame.
4.
Remove the fan (4).
Reverse this procedure to install the fan.
60 Chapter 5 Removal and replacement procedures
Card reader board
Description
Card reader board (includes cable)
Spare part number
766638-001
Before removing the card reader board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
Remove the card reader board:
1.
Release the ZIF connector (1) to which the card reader board cable is attached, and then disconnect the card reader board cable from the system board.
2.
Release the ZIF connector (2) to which the TouchScreen board cable is attached, and then disconnect the TouchScreen board cable from the card reader board.
3.
Release the ZIF connector (3) to which the digitizer board cable is attached, and then disconnect the digitizer board cable from the card reader board.
Tablet replacement procedures 61
4.
Release the ZIF connector (4) to which the card reader board cable is attached, and then disconnect the card reader board cable from the card reader board.
5.
Remove the three Philllips PM1.9×2.3 broad head screw (1) that secure the card reader board to the tablet frame.
6.
Remove the card reader board (2).
Reverse this procedure to install the card reader board.
62 Chapter 5 Removal and replacement procedures
System board
Description
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4302Y 1.60-GHz (SC turbo up to 2.30-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 8.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i5-4202Y 1.60-GHz (SC turbo up to 2.00-GHz) processor (3.00-MB
L3 cache, dual core, 11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), 8.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), 8.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), 8.0-GB of system memory, and a non-Windows 8 operating system
Spare part number
766626-601
766626-501
766626-001
766625-601
766625-501
766625-001
766624-601
766624-501
766624-001
766623-601
766623-501
766623-001
766622-601
766622-501
766622-001
Tablet replacement procedures 63
Description
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), 4.0-GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), 4.0-GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Core i3-4012Y 1.50-GHz processor (3.00-MB L3 cache, dual core,
11.5 W), 4.0-GB of system memory, and a non-Windows 8 operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W), and the Windows 8 Professional operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W), and the Windows 8 Standard operating system
Equipped with an Intel Celeron 3560Y 1.20-GHz processor (2.00-MB L2 cache, 11.5 W), and a non-Windows 8 operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W), 4.0-
GB of system memory, and the Windows 8 Professional operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W), 4.0-
GB of system memory, and the Windows 8 Standard operating system
Equipped with an Intel Celeron 2961Y 1.10-GHz processor (2.00-MB L2 cache, 11.5 W), 4.0-
GB of system memory, and a non-Windows 8 operating system
Spare part number
766621-601
766621-501
766621-001
766628-601
766628-501
766628-001
766627-601
766627-501
766627-001
Before removing the system board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
● Solid-state drive (see
)
● WLAN module (see
● WLAN module (see
)
● RTC battery (see
● Heat sink (see
64 Chapter 5 Removal and replacement procedures
Remove the system board:
1.
Release the ZIF connector (1) to which the tablet I/O board cable is attached, and then disconnect the tablet I/O board cable from the system board.
2.
Disconnect the display panel cable (2) from the system board.
3.
Release the ZIF connector (3) to which the front-facing webcam cable is attached, and then disconnect the front-facing webcam cable from the system board.
4.
Release the ZIF connector (4) to which the tablet I/O board cable is attached, and then disconnect the tablet I/O board cable from the system board.
5.
Release the ZIF connector (5) to which the card reader board cable is attached, and then disconnect the card reader board cable from the system board.
6.
Remove the three Philllips PM1.9×2.5 broad head screws (1) that secure the system board to the tablet frame.
7.
Lift the rear edge of the system board (2) until it rests at an angle.
Tablet replacement procedures 65
8.
Remove the system board (3) by sliding it up and back at an angle.
Reverse this procedure to install the system board.
Heat sink
Description
Heat sink (includes 4 captive screws [secured by C-clips] and replacement thermal material)
Spare part number
766619-001
Before removing the heat sink, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
6.
Remove the system board (see
66 Chapter 5 Removal and replacement procedures
Remove the heat sink:
1.
Loosen the four captive screws (1) that secure the heat sink to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it.
2.
Remove the heat sink (2).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.
Tablet replacement procedures 67
Reverse this procedure to install the heat sink.
Tablet I/O board
Description
Tablet I/O board (includes 2 cables, audio-in/audio-out jack, docking port, micro memory card reader, micro SIM slot, power connector, and USB port)
Spare part number
773223-001
Before removing the tablet I/O board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
Remove the tablet I/O board:
1.
Release the ZIF connector (1) to which the tablet I/O board cable is attached, and then disconnect the tablet I/O board cable from the system board.
2.
Disconnect the speaker cables (2) from the tablet I/O board.
3.
Release the ZIF connector (3) to which the home button board cable is attached, and then disconnect the home button board cable from the tablet I/O board.
68 Chapter 5 Removal and replacement procedures
4.
Release the ZIF connector (4) to which the tablet I/O board cable is attached, and then disconnect the tablet I/O board cable from the system board.
5.
Disconnect the power connector cable (5) from the tablet I/O board.
6.
Remove the eight Philllips PM1.5×5.5 screws (1) that secure the tablet I/O board and brackets to the tablet frame.
7.
Remove the docking connector bracket (2).
8.
Remove the USB port bracket (3).
The docking connector bracket and USB port bracket are included in the Bracket Kit, spare part number 766615-001.
9.
Remove the tablet I/O board (4) and cables.
Tablet replacement procedures 69
Reverse this procedure to install the tablet I/O board.
Power connector cable
Description
Power connector cable
Spare part number
766608-001
Before removing the power connector cable, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
6.
Remove the tablet I/O board (see Tablet I/O board on page 68
).
Remove the power connector cable:
1.
Remove the Philllips PM1.5×3.5 screw (1) that secures the power connector cable to the tablet frame.
2.
Remove the power connector cable (2).
Reverse this procedure to install the power connector cable.
70 Chapter 5 Removal and replacement procedures
Home button board
Description
Home button board (includes cable)
Spare part number
766620-001
Before removing the home button board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
6.
Remove the tablet I/O board (see
).
Remove the home button board:
1.
Remove the two Philllips PM1.5×3.5 screws (1) that secure the home button board and bracket to the tablet frame.
2.
Remove the home button board bracket (2).
The home button board bracket is included in the display assembly spare part kit.
Tablet replacement procedures 71
3.
Remove the home button board (3).
Reverse this procedure to install the home button board.
Speakers
Description
Speaker Kit (includes left and right speakers and cables)
Spare part number
766617-001
Before removing the speakers, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Remove the back cover (see
).
5.
Disconnect the tablet battery cable from the system board (see
6.
Remove the tablet I/O board (see Tablet I/O board on page 68
).
72 Chapter 5 Removal and replacement procedures
Remove the speakers:
1.
Remove the three Philllips PM1.5×3.5 screws (1) that secure the left and right speakers to the tablet frame.
2.
Remove the Philllips PM2.4×4.4 screw (2) that secures the left speaker to the tablet frame.
3.
Remove the speakers (3).
Reverse this procedure to install the speakers.
Tablet replacement procedures 73
Keyboard base replacement procedures
There are as many as 58 screws that must be removed, replaced, and/or loosened when servicing the keyboard base. Make special note of each screw size and location during removal and replacement.
Bottom cover
Description
Bottom cover (includes 2 round rubber feet and one oblong rubber foot)
Spare part number
766602-001
Before disassembling the keyboard base, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Disconnect the tablet from the keyboard base.
Remove the bottom cover:
1.
Turn the keyboard upside down with the front edge toward you.
2.
Remove the six Philllips PM1.9×6.6 screws (1) and the five Philllips PM1.9×2.4 screws (2) that secure the bottom cover to the top cover.
74 Chapter 5 Removal and replacement procedures
3.
Remove the bottom cover (3).
Reverse this procedure to install the back cover.
Keyboard battery
Description
2-cell, 25-WHr, 3.38-AHr, Li-ion battery (includes cable)
Spare part number
753704-005
Before removing the keyboard battery, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Disconnect the tablet from the keyboard base.
5.
Remove the bottom cover (see Bottom cover on page 74
).
WARNING!
To reduce potential safety issues, use only the battery provided with the keyboard, a replacement battery provided by HP, or a compatible battery purchased from HP.
Keyboard base replacement procedures 75
CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information. To prevent loss of information, save your work or shut down the tablet through Windows before removing the battery.
Remove the keyboard battery:
1.
Disconnect the keyboard battery cable (1) from the keyboard system board.
2.
Remove the eight Philllips PM1.9×2.4 screws (2) that secure the keyboard battery to the top cover.
3.
Remove the keyboard battery (3).
Reverse this procedure to install the keyboard battery.
76 Chapter 5 Removal and replacement procedures
Keyboard plate
Description
Keyboard plate
Spare part number
766605-001
Before removing the keyboard plate, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Disconnect the tablet from the keyboard base.
5.
Remove the bottom cover (see Bottom cover on page 74
).
6.
Remove the keyboard battery (see Keyboard battery on page 75 ).
Remove the keyboard plate:
1.
Remove the 17 Philllips PM1.9×2.4 screws that secure the keyboard plate to the top cover in the locations indicated in the following illustration.
2.
Remove the following screws that secure the keyboard plate to the top cover:
(1) Two Philllips PM2.4×9.8 screws
(2) One Philllips PM2.4×5.8 screws
(3) Two Philllips PM1.9×5.4 screws
Keyboard base replacement procedures 77
3.
Remove the keyboard plate (4).
Reverse this procedure to install the keyboard plate.
TouchPad button board
Description
TouchPad button board (includes cable)
Spare part number
778712-001
78
Before removing the TouchPad button board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Disconnect the tablet from the keyboard base.
5.
Remove the bottom cover (see Bottom cover on page 74
).
6.
Remove the keyboard battery (see
Keyboard battery on page 75 ).
7.
Remove the keyboard plate (see
Chapter 5 Removal and replacement procedures
Remove the TouchPad button board:
1.
Release the ZIF connector (1) to which the TouchPad button board cable is attached, and then disconnect the TouchPad button board cable from the TouchPad.
2.
Remove the two Philllips PM1.9×2.4 screws (2) that secure the TouchPad button board to the top cover.
3.
Remove the TouchPad button board (3).
Reverse this procedure to install the TouchPad button board.
Keyboard
For use in country or region Spare part number
Keyboard with backlight and pointing stick (includes backlight, keyboard, and pointing stick cables)
For use in Belgium
For use in Brazil
766641-A41
766641-201
For use in Bulgaria
For use in Canada
For use in the Czech Republic and Slovakia
For use in Denmark
For use in France
For use in Germany
766641-261
766641-DB1
766641-FL1
766641-081
766641-051
766641-041
For use in country or region Spare part number
For use in the Netherlands 766641-B31
For use in Northwest Africa
For use in Norway
For use in Portugal
For use in Romania
For use in Russia
For use in Saudi Arabia
For use in Slovenia
For use in South Korea
766641-FP1
766641-091
766641-131
766641-271
766641-251
766641-171
766641-BA1
766641-AD1
Keyboard base replacement procedures 79
For use in country or region
For use in Greece
For use in Hungary
For use in Iceland
For use in India
For use in Israel
For use in Italy
For use in Japan
Spare part number
766641-151
766641-211
766641-DD1
766641-D61
766641-BB1
766641-061
766641-291
For use in country or region Spare part number
For use in Spain
For use in Sweden and Finland
For use in Switzerland
For use in Taiwan
For use in Thailand
For use in Turkey
For use in the United Kingdom and Singapore
For use in the United States
For use in the Netherlands
766641-071
766641-B71
766641-BG1
766641-AB1
766641-281
766641-141
766641-031
766641-001
766640-B31
For use in Latin America 766641-161
Keyboard with pointing stick (includes keyboard and pointing stick cables)
For use in Belgium
For use in Brazil
766640-A41
766640-201
For use in Bulgaria
For use in Canada
For use in the Czech Republic and Slovakia
For use in Denmark
For use in France
For use in Germany
For use in Greece
For use in Hungary
For use in Iceland
For use in India
For use in Israel
For use in Italy
For use in Japan
766640-261
766640-DB1
766640-FL1
766640-081
766640-051
766640-041
766640-151
766640-211
766640-DD1
766640-D61
766640-BB1
766640-061
766640-291
For use in Latin America 766640-161
For use in Northwest Africa
For use in Norway
For use in Portugal
For use in Romania
For use in Russia
For use in Saudi Arabia
For use in Slovenia
For use in South Korea
For use in Spain
For use in Sweden and Finland
For use in Switzerland
For use in Taiwan
For use in Thailand
For use in Turkey
For use in the United Kingdom and Singapore
For use in the United States
766640-FP1
766640-091
766640-131
766640-271
766640-251
766640-171
766640-BA1
766640-AD1
766640-071
766640-B71
766640-BG1
766640-AB1
766640-281
766640-141
766640-031
766640-001
Before removing the keyboard, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
80 Chapter 5 Removal and replacement procedures
3.
Disconnect all external devices from the tablet.
4.
Disconnect the tablet from the keyboard base.
5.
Remove the bottom cover (see Bottom cover on page 74
).
6.
Remove the keyboard battery (see Keyboard battery on page 75 ).
7.
Remove the keyboard plate (see
Remove the keyboard:
1.
Release the ZIF connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable from the docking board.
2.
Detach the keyboard cable (2) from the top cover. (The keyboard cable is attached to the top cover with double-sided adhesive.)
CAUTION: Before carrying out the next step, make sure the keyboard cable will route cleanly through the opening (3) in the top cover. Failure to follow this caution can result in damage to the keyboard cable.
3.
Release the keyboard by pressing on the back of the keyboard in the location (4) indicated in the following illustration.
4.
Turn the top cover right side up with the front toward you.
5.
Lift the rear edge of the keyboard (1) until it rests at an angle.
Keyboard base replacement procedures 81
6.
Remove the keyboard (2) by sliding it up and back at an angle.
Reverse this procedure to install the keyboard.
Memory card reader board
Description
Memory card reader board (includes 2 cables)
Spare part number
766606-001
Before removing the memory card reader board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Disconnect the tablet from the keyboard base.
5.
Remove the bottom cover (see Bottom cover on page 74
).
6.
Remove the keyboard battery (see
Keyboard battery on page 75 ).
7.
Remove the keyboard plate (see
Remove the SD Card reader board:
1.
Release the ZIF connector (1) to which the memory card reader board cable is attached, and then disconnect the memory card reader board cable from the TouchPad.
2.
Release the ZIF connector (2) to which the memory card reader board cable is attached, and then disconnect the memory card reader board cable from the docking board.
82 Chapter 5 Removal and replacement procedures
3.
Remove the three Philllips PM1.9×2.4 screws (3) that secure the memory card reader board to the top cover.
4.
Remove the memory card reader board (4).
Reverse this procedure to install the memory card reader board.
Keyboard base I/O board
Description
Keyboard base I/O board (includes 2 cables, audio-in/audio-out jack, DisplayPort, docking connector, power connector, and USB ports)
Spare part number
766607-001
Before removing the keyboard base I/O board, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Disconnect the tablet from the keyboard base.
5.
Remove the bottom cover (see Bottom cover on page 74
).
6.
Remove the keyboard battery (see Keyboard battery on page 75 ).
7.
Remove the keyboard plate (see
Keyboard base replacement procedures 83
Remove the keyboard base I/O board:
1.
Disconnect the hinge assembly cables (1) from the keyboard base I/O board.
2.
Release the ZIF connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable from the keyboard base I/O board.
3.
Disconnect the power connector cable (3) from the keyboard base I/O board.
4.
Release the ZIF connector (4) to which the SD Card reader board cable is attached, and then disconnect the SD Card reader board cable from the keyboard base I/O board.
5.
Remove the five Philllips PM1.9×2.4 screws (1) that secure the keyboard base I/O board to the top cover.
6.
Lift the right side of the keyboard base I/O board (2) until it rests at an angle.
84 Chapter 5 Removal and replacement procedures
7.
Remove the keyboard base I/O board (3) by sliding it up and to the right at an angle.
Reverse this procedure to install the keyboard base I/O board.
Keyboard base power connector cable
Description
Keyboard base power connector cable
Spare part number
766608-001
Before removing the keyboard base power connector cable, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
4.
Disconnect the tablet from the keyboard base.
5.
Remove the bottom cover (see Bottom cover on page 74
), and then remove the following components:
a. Keyboard battery (see
)
b. Keyboard plate (see Keyboard plate on page 77 )
c.
Keyboard I/O board (see
Keyboard base I/O board on page 83 ).
Keyboard base replacement procedures 85
Remove the keyboard base power connector cable:
1.
Remove the Philllips PM1.5×3.5 screw (1) that secures the keyboard base power connector cable to the top cover.
2.
Remove the keyboard base power connector cable (2).
Reverse this procedure to install the keyboard base power connector cable.
Hinge assembly
Description
Hinge assembly (includes 2 alignment posts, 2 cables, docking connector, and release latch)
Spare part number
766610-001
Before removing the hinge assembly, follow these steps:
1.
Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
2.
Disconnect the power from the tablet by unplugging the power cord from the tablet.
3.
Disconnect all external devices from the tablet.
86 Chapter 5 Removal and replacement procedures
4.
Disconnect the tablet from the keyboard base.
5.
Remove the bottom cover (see Bottom cover on page 74
), and then remove the following components:
a. Keyboard battery (see
)
b. Keyboard plate (see Keyboard plate on page 77 )
c.
Keyboard I/O board (see
Keyboard base I/O board on page 83 ).
Remove the hinge assembly:
1.
Remove the six Philllips PM2.4×4.6 screws (1) that secure the hinge assembly to the top cover.
2.
Remove the hinge assembly (2).
Reverse this procedure to install the hinge assembly.
Keyboard base replacement procedures 87
6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics
(UEFI)
Using Computer Setup
Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).
Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly.
Starting Computer Setup
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
88 Chapter 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
Navigating and selecting in Computer Setup
To navigate and select in Computer Setup, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup.
2.
Press f10 to enter Computer Setup.
● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter , or use a pointing device to click the item.
● To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key on the keyboard.
● To close open dialog boxes and return to the main Computer Setup screen, press esc , and then follow the on-screen instructions.
To exit Computer Setup menus, choose one of the following methods:
● To exit Computer Setup menus without saving your changes:
Click the Exit icon in the lower-right corner of the screen, and then follow the onscreen instructions.
– or –
Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter .
● To save your changes and exit Computer Setup menus:
Click the Save icon in the lower-right corner of the screen, and then follow the onscreen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter .
Your changes go into effect when the computer restarts.
Using Computer Setup 89
Restoring factory settings in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Main > Restore Defaults.
4.
Follow the on-screen instructions.
5.
To save your changes and exit, click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter .
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory settings.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be revealed by pressing fn
+ esc (if you are already in Windows) or by using Computer Setup.
1.
Start Computer Setup.
2.
Use a pointing device or the arrow keys to select Main > System Information and make note of the BIOS version.
3.
To exit Computer Setup without saving your changes, click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter .
90 Chapter 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power on the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
From the Start screen, type support, and then select the HP Support Assistant app.
2.
Click Updates and tune-ups, and then click Check for HP updates now.
3.
Follow the on-screen instructions.
4.
At the download area, follow these steps:
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.
b. Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps:
1.
From the Start screen, type file, and then select File Explorer.
2.
Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
Using Computer Setup 91
Using MultiBoot
About the boot device order
As the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
Boot devices contain bootable media or files that the computer needs to start and operate properly.
NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the boot order.
You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup. You can also press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then press f9 . Pressing f9 displays a menu that shows the current boot devices and allows you to select a boot device. Or, you can use MultiBoot
Express to set the computer to prompt you for a boot location each time the computer turns on or restarts.
Choosing MultiBoot preferences
You can use MultiBoot in the following ways:
● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup.
● To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot
Device Options menu.
● To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device each time the computer is turned on or restarted.
Setting a new boot order in Computer Setup
To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select one of the following options:
● Advanced > Boot Options > UEFI Boot Order > UEFI Hybrid
● Advanced > Boot Options > UEFI Boot Order > UEFI Native Boot mode
● Advanced > Boot Options > Legacy Boot Order > Legacy Boot Mode
Press enter .
92 Chapter 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
4.
To move the device up in the boot order, use a pointing device to click the up arrow, or press the
+ key.
– or –
To move the device down in the boot order, use a pointing device to click the down arrow, or press the key.
5.
To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter .
Dynamically choosing a boot device using the f9 prompt
To dynamically choose a boot device for the current startup sequence, follow these steps:
1.
Open the Select Boot Device menu by turning on or restarting the computer, and then pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
2.
Press f9 .
3.
Use a pointing device or the arrow keys to select a boot device, then press enter .
Setting a MultiBoot Express prompt
To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Advanced > Boot Options > MultiBoot
Express Boot Popup Delay (Sec), and then press enter .
4.
In the MultiBoot Express Popup Delay (Sec) field, enter the length of time in seconds that you want the computer to display the startup location menu before it defaults to the current
MultiBoot setting. (When 0 is selected, the Express Boot startup location menu is not displayed.)
5.
To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter .
Your changes go into effect when the computer restarts.
Using MultiBoot 93
Entering MultiBoot Express preferences
When the Express Boot menu is displayed during startup, you have the following choices:
● To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter .
● To prevent the computer from defaulting to the current MultiBoot setting, press any key before the allotted time expires. The computer will not start until you select a boot device and press enter .
● To allow the computer to start according to the current MultiBoot settings, wait for the allotted time to expire.
Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
To start HP PC Hardware Diagnostics UEFI:
1.
Turn on or restart the computer, quickly press esc , and then press f2 .
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 95 .
b. Hard drive c.
BIOS
2.
When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc .
94 Chapter 6 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in
English only.
Option 1: HP PC Diagnostics homepage—Provides access to the latest UEFI version
1.
Go to http://hp.com/go/techcenter/pcdiags .
2.
Click the UEFI Download link, and then select Run.
Option 2: Support and Drivers pages—Provides downloads for a specific product for earlier and later versions
1.
Go to http://www.hp.com
.
2.
Point to Support, located at the top of the page, and then click Download Drivers.
3.
In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.
4.
Select your computer model, and then select your operating system.
5.
In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.
Using HP PC Hardware Diagnostics (UEFI) 95
7 Specifications
Metric U.S.
Tablet dimensions
Depth
Width
Height
Weight
Keyboard base dimensions
Depth
Width
Height
Weight
System dimensions (tablet docked in keyboard base)
Depth
Width
Height
Weight
Input Power
Operating voltage and current
20.95 cm
30.70 cm
1.28 cm
1.01 kg
23.95 cm
31.60 cm
1.00 cm
0.84 kg
8.25 in
12.09 in
0.50 in
2.20 lbs
9.43 in
12.44 in
0.39 in
1.87 lbs
23.95 cm
31.70 cm
2.33 cm
1.86 kg
Rating
19.5 V dc @ 2.31 A – 45 W
19.5 V dc @ 3.33 A – 65 W
9.43 in
12.48 in
0.92 in
4.09 lbs
5 V dc @ 1.5 A – 65 W Travel
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label.
Temperature
Operating
Nonoperating
5°C to 35°C
-20°C to 60°C
41°F to 95°F
-4°F to 140°F
96 Chapter 7 Specifications
Metric U.S.
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%
Maximum altitude (unpressurized)
Operating
Nonoperating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.
97
8 Backup and recovery
To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
From the Start screen, type restore, click Settings, and then select from the list of displayed options.
NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in Windows Help and Support.
In case of system instability, HP recommends that you print the recovery procedures and save them for later use.
NOTE: Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. For more information, see Windows Help and Support.
Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system repair media and your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
For more information on the Windows backup features, see Windows Help and Support.
Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly.
● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the factory.
98 Chapter 8 Backup and recovery
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair media you previously created (select models only), you must purchase Windows operating system media to reboot the computer and repair the operating system. For additional information, see
Windows operating system media (purchased separately) on page 100
Using the Windows recovery tools
To recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders.
To recover your information using Automatic Repair, follow these steps:
CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Recovery Image partition and the Windows partition.
From the Start screen, type file, and then click File Explorer.
– or –
From the Start screen, type pc, and then select This PC.
NOTE: If the Windows partition and the Recovery Image partition are not listed, you must recover your operating system and programs using the Windows operating system DVD and the
Driver Recovery media (both purchased separately). For additional information, see
Windows operating system media (purchased separately) on page 100 .
3.
If the Windows partition and the Recovery Image partition are listed, restart the computer by pressing and holding the shift key while clicking Restart.
4.
Select Troubleshoot, then select Advanced Options, and then select Startup Repair.
5.
Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Windows Help and Support.
Using f11 recovery tools
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
Performing a system recovery 99
To recover the original hard drive image using f11 :
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Recovery Image partition: From the Start screen, type pc, and then select This PC.
NOTE: If the Recovery Image partition is not listed, you must recover your operating system and programs using the Windows operating system media and the Driver Recovery media (both purchased separately). For additional information, see
Using Windows operating system media
(purchased separately) on page 100 .
3.
If the Recovery Image partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
4.
Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5.
Follow the on-screen instructions.
Using Windows operating system media (purchased separately)
To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support , select your country or region, and follow the on-screen instructions.
CAUTION: Using a Windows operating system media completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.
To initiate a full install of the operating system using a Windows operating system DVD:
NOTE: This process takes several minutes.
1.
If possible, back up all personal files.
2.
Connect the tablet to a keyboard base.
3.
Insert the Windows operating system DVD into an optional external optical drive, and then restart the computer.
4.
When prompted, press any keyboard key.
5.
Follow the on-screen instructions.
After the installation is completed:
1.
Eject the Windows operating system media and then insert the Driver Recovery media.
2.
Install the Hardware Enabling Drivers first, and then install Recommended Applications.
100 Chapter 8 Backup and recovery
Using Windows Refresh or Windows Reset
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
The Windows Reset option allows you to perform detailed reformatting of your computer, or remove personal information before you give away or recycle your computer. For more information on these features, see Windows Help and Support.
Using HP Software Setup
HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system.
1.
From the Start screen, type HP Software Setup.
2.
Open HP Software Setup.
3.
Follow the on-screen directions to reinstall drivers or select software.
Performing a system recovery 101
9 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
● The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
● All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region.
● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries 113
Requirements for specific countries and regions
Country/region
Australia
Austria
Belgium
Canada
Denmark
Finland
Accredited agency
EANSW
OVE
CEBC
CSA
DEMKO
FIMKO
2
1
1
1
1
Applicable note number
1
102 Chapter 9 Power cord set requirements
Country/region Accredited agency Applicable note number
France
Germany
Italy
Japan
The Netherlands
Norway
The People's Republic of China
UTE
VDE
IMQ
METI
KEMA
NEMKO
COC
1
5
3
1
1
1
1
South Korea
Sweden
Switzerland
Taiwan
EK
CEMKO
SEV
BSMI
1
4
4
1
The United Kingdom
The United States
BSI
UL
1
2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
Requirements for specific countries and regions 103
10 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle .
104 Chapter 10 Recycling
Index
A
AC adapter, spare part numbers
AC adapter/battery light 10, 15
antenna
B back cover
backpack, spare part numbers
battery
bottom cover
Bracket Kit
Bracket Kit, spare part number 27
button board
buttons
C
Cable Kit
Cable Kit, spare part number 27
cables, service considerations 42
card reader board
carrrying case, spare part
carrying case, spare part
chipset, product description 1
components
connectors
connectors, service
D
display panel
display panel assembly
display panel assembly, spare part
docking station, spare part
drives
precautions 42 preventing damage 42
E
F fan
fingerprint reader board
G
graphics, product description 1
guidelines
packaging 44 transporting 44 workstation 44
Index 105
H
heat sink
Hinge assembly
hinge assembly
home button board
HP RJ45–to-VGA adapter, spare
I
I/O bezel
I/O board
J jacks
headphone 10, 16 microphone 10, 16
K
keyboard
keyboard base
keyboard plate
keys
esc 12 fn 12 function 12 num lk 12
L
lights
caps lock 13 microphone mute 13 mute 13
M
memory card reader board
microphone
N
network jack 16 network light 16
O operating system, product
P
Plastic Kit
plastic parts, service
Plastics Kit, spare part number 28
ports
external monitor 16 monitor 16
USB 3.0 charging (powered)
power connector cable
power cord
power requirements, product
processor, product description 1
product description
chipset 1 display panel 1 graphics 1 memory 1
ports 3 power requirements 3, 4
R
106 Index
RTC battery
S
Screw Kit, spare part number 29,
service considerations
serviceability, product description
Solid-state drive
solid-state drive
removal 53 spare part numbers 35, 53
Speaker Kit, spare part number
speakers
storage, product description 2
system board
T tablet
top cover
TouchPad button board
U
V
W webcam
wireless antenna
wireless, product description 2
WLAN antenna
WLAN module
WWAN antenna
WWAN module
Index 107
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