Samsung HR21NC User guide

1/10/08 3:01:55 PM
User Guide
HD Receiver
DIRECTV
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DIRECTV® HD RECEIVER USER GUIDE
Great TV viewing is in your hands!
A good way to begin learning about your
DIRECTV System is to familiarize yourself with
the remote control. You’ll find further details
throughout the User Guide relating to specific
functions.
®
Navigating 101
You’ll find you can get around nearly all
onscreen menus the same simple way.
Highlight… a menu or button by using the
ARROW keys (up, down, left and right).
To place batteries in your remote
control:
1. Remove cover from the battery
compartment by sliding it
downward.
2. Insert 2 AA batteries (supplied),
matching
the positive (+) and negative (–) at
each end.
3. Slide the cover back on to complete
installation.
To program your remote control:
1. See “Programming Your Remote
Control” on page 70.
Choose it… by pressing SELECT while the
item is highlighted.
Note: Don’t worry about getting stuck in a menu. You can
always press EXIT to return to video.
Keys in the shaded area below can be programmed to function with your VCR, DVD player or stand-alone DVR unit.
MODE SWITCH
POWER
Changes remote to control other
TV INPUT equipment, for example, a DVD
Changes the “source” — the piece of equipment
whose signal is displayed on your TV
Turns your DIRECTV HD Receiver and other equipment on and off, as selected with MODE switch
FORMAT
Turns your TV and DIRECTV HD Receiver on and off
DIRECTV & TV POWER ON/OFF
Cycles through HD resolution and screen format options
ADVANCE
REPLAY
PLAY
REWIND
FFWD
PAUSE
RECORD
ACTIVE
LIST
Displays the DIRECTV Active™ Channel–
local weather and more!
GUIDE
Displays the onscreen program Guide
SELECT
Selects any highlighted item
BACK
Takes you to the screen you visited previously
MENU
Displays a compact menu of settings and services
RED
In Guide, jumps 12 hours back; other functions
vary — look for onscreen hints
GREEN
In Guide, jumps 12 hours forward; other functions
vary — look for hints onscreen
VOLUME
Raises or lowers volume
MUTE
Toggles sound volume on/off
NUMBER KEYS & DASH
Tune to a channel directly; also input numbers
when needed in onscreen menus
Displays your To Do List
EXIT
Exits any menu and returns to last channel viewed
ARROWS
Move highlight to items in whatever direction needed
INFO
Displays info for a highlighted or fullscreen
program
BLUE
In live TV, displays the Mini Guide; other
functions vary — look for onscreen hints
YELLOW
In fullscreen TV, cycles through alternate audio
tracks; other functions vary — look for onscreen
hints
CHAN/PAGE
In live TV, changes channel up or down; in a menu,
such as the Guide, scrolls page up or down
PREV
Tunes to last channel viewed
ENTER
Activates channel number entries quickly
H21 Front+Back Cover-perfect.indd i
STOP
Th is symbol indicates that there are important operating and maintenance instructions in the literature accompanying
this unit.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider
than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart
is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such
as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate normally, or has been dropped.
H21_UG-0 Inside Front Cover.indd ii
13)
14)
11)
12)
10)
9)
1)
2)
3)
4)
5)
6)
7)
8)
Important Safety Instructions
!
Th is symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit.
Meaning of symbols printed on the rear panel of the product:
Your DIRECTV® HD Receiver has been designed and manufactured to stringent quality and safety standards. You should,
however, be aware of the following important precautions for safe and optimal use of the equipment.
Safety & Care
!
GUIDE
MENU
SELECT
ACTIVE
INFO
RES
480i
480p
720i
1080p
OPEN
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If this product is used at 240VAC,
a suitable attachment plug should
be used.
POWER
IMPORTANT: Be sure not to place
your DIRECTV HD Receiver near
anything WET or HOT!
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK).
N O USER-SERVICEABLE PARTS IN SIDE. R EFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION
To reduce the risk of fire or
electric shock, do not expose this
product to rain or moisture. The
apparatus shall not be exposed
to dripping or splashing and that
no objects filled with liquids, such
as vases, shall be placed on the
apparatus.
WARNING
• CAUTION: Avoid moisture to reduce the risk of fire or electric shock. The DIRECTV HD Receiver should not be used near water
(for example, kitchen sink, bathtub, pool, damp basement). Also, never spill liquid on the receiver, and do not place vases or other
vessels containing liquid on top of it.
We highly recommend plugging
the DIRECTV HD Receiver into
• Ensure proper ventilation — the vent slots on the DIRECTV HD Receiver must be left uncovered to allow proper airflow to the
a surge protector to prevent
unit. Blocking the airflow to the unit could impair performance or damage your receiver and other components.
damage from fluctuations in your
• Do not stack electronic components or other objects on top of the DIRECTV HD Receiver. Also, do not stack the receiver on top of
power supply.
a “hot component” such as an audio power amplifier.
• Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet.
Use of a surge protector is also recommended.
• Don’t overload power outlets or extension cords, which can result in the risk of fire or shock. It’s also important to use only the type
of power source indicated on the marking label or in this manual.
• Avoid audio hum or interference by inserting all cable plugs firmly into their jacks. Also, place Audio/Video (A/V) cables to the sides of the TV back panel rather than down
the middle once connected. Try not to coil any twin-lead cables and keep them away from A/V cables as much as possible.
• Never insert objects of any kind into any openings in the DIRECTV HD Receiver (other than the DIRECTV ® Access Card as detailed in this chapter).
• Place it on a flat, hard surface — do not operate the DIRECTV HD Receiver on a carpet or other padded surface.
• Always unplug your DIRECTV HD Receiver before moving it.
• Always unplug the DIRECTV HD Receiver, TV and other equipment before you connect or disconnect any cables.
• The mains power connector at the back of the unit or at the outlet should be accessible to allow quick shutdown in case of emergency.
• CAUTION: Electric Shock — never attempt to disassemble the DIRECTV HD Receiver yourself; always take it to a qualified service person when repair is required.
Opening or removing covers may expose dangerous voltage or other risks, and incorrect reassembly can cause shock when receiver is subsequently used. Attempted selfrepair may also void your warranty. Changes or modifications not expressly approved by the party responsible for compliance (by the warranty or by the manufacturer)
could void the user’s authority to operate the equipment.
• Do not drop your DIRECTV HD Receiver and always move it with care.
• Have your DIRECTV HD Receiver professionally serviced (do not attempt to service it yourself)
• Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
• To reduce the risk of fire, use only No. 26 AWG or better telecommunications line cord.
• Do not install this equipment in a confined space such as a book case or similar unit.
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iii
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This reminder is provided to call your attention to articles 810 and 820 of the 2005 National Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for
required grounding of the metal structure of the dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable
shield be connected to the grounding system of the building as close to the point of cable entry as practical.
Note to Satellite Dish Installer
For your information:
• The identification sticker can be located underneath or on the back of your receiver.
• The telecommunication network voltage used is the category number 3.
TIP
H21 User Guide.indb iv
iv
Using the Menu ...........................................................................................................................22
Help & Settings ...........................................................................................................................22
Audio Options.............................................................................................................................. 24
Dolby * Digital .............................................................................................................................. 25
Category Sort ...............................................................................................................................26
Pay Per View.................................................................................................................................26
Search ........................................................................................................................................... 27
Date & Time................................................................................................................................28
Favorites .......................................................................................................................................28
Caller ID & Messages .................................................................................................................. 29
Parental Controls..........................................................................................................................30
The Menu
Watching TV ............................................................................................................................... 11
The Guide .................................................................................................................................... 15
Autotune ...................................................................................................................................... 17
Pay Per View................................................................................................................................. 19
What’s On
Welcome .........................................................................................................................................2
Installation and Activation .............................................................................................................4
DIRECTV HD Receiver Front Panel ............................................................................................5
DIRECTV HD Receiver Rear Panel .............................................................................................6
Getting Started
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Table of
Contents
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v
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Important: This device incorporates an anticopy process technology that is protected by U.S. patents and other intellectual property rights. The anticopy process is licensed for non-commercial, home use only. Reverse engineering or disassembly is prohibited. Unauthorized changes or modifi cations to this equipment may void the user’s authority to operate it.
Important
Index ......................................................................................................................................... 85
Icon Reference ........................................................................................... inside back cover
About High-Definition ................................................................................................................ 74
Options For Changing Video Output .........................................................................................77
Supported Resolutions.................................................................................................................. 79
Wide-Screen vs. Standard Formats...............................................................................................80
High-Def 101
Before you begin .......................................................................................................................... 58
Hardware Reference ..................................................................................................................... 58
Making the Video Connections ................................................................................................... 62
Making the Audio Connections ...................................................................................................64
Making the Basic Connections ....................................................................................................66
Guided Setup ...............................................................................................................................68
Activate Your DIRECTV ® Service................................................................................................ 69
Programming Your Remote Control ............................................................................................ 70
Using an IR/RF Remote to Control Your DIRECTV HD Receiver ........................................... 71
Installation
Troubleshooting ...........................................................................................................................36
Limited 90-Day Warranty............................................................................................................ 45
Product Information .................................................................................................................... 50
DIRECTV PROTECTION PLAN ............................................................................................ 51
FCC Customer Information......................................................................................................... 53
Other Info
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H21 User Guide.indb 1
Getting
Started
Chapter 1
Welcome
Installation and Activation
DIRECTV HD Receiver Front Panel
DIRECTV HD Receiver Rear Panel
2
4
5
6
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1
H21 User Guide.indb 2
2
So, welcome to the family.
explanatory, with onscreen directions to lead you through them.
HD Receiver has been designed to be simple and user-friendly. You’ll find that most features are self-
To deliver this unique programming and enhance your entertainment experience, the DIRECTV
channels!
There’s exclusive sports subscriptions for every taste and team. Even access to 36 commercial-free music
recent hit movies, plus exciting live sports, concerts and specials, even Pay Per View selections in HD.
with something to please everyone in the family. DIRECTV Pay Per View offers a handy choice in
to over 225 channels, including our awesome HD selections and over 30 premium movie channels,
experience. With the DIRECTV® HD Receiver you can expect more than ever before, with access
of-a-kind sports and events, DIRECTV® HD service offers everything you’d want in your television
With its astounding variety of channels and choices, crisp digital-quality picture and sound and one-
Welcome
1/10/08 3:00:20 PM
updates at DIRECTV.com.
information and the latest
You can find additional
TIP
H21 User Guide.indb 3
A 5 LNB Multi-Satellite dish antenna—MPEG4 and Ka/Ku compatible
A high-definition TV set (or HDTV monitor)
To view HD programming, you’ll need, in addition to your DIRECTV HD Receiver:
Equipment You’ll Need
DIRECTV high-definition and standard-definition digital programming via satellite, including
network channels if offered in your area (DIRECTV service subscription required).
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1/10/08 3:00:20 PM
With the DIRECTV HD Receiver, you have access to all types of televised programming, including:
What You Can Watch
Access card
B-Band Converter*
required for your particular setup. See Appendix A, Installation, for more information.
included in the box. Cables are included in boxes purchased at retail stores. Additional cables may be
delivers and sets up your DIRECTV HD Receiver, the installer will provide the cables; they will not be
* Cables may not be included in certain package configurations. For example, if a professional installer
H21 User Guide.indb 4
4
Power cord
Phone cord*
Video and audio cables*
IR Remote Control & batteries
User Guide
The following items are included with your DIRECTV HD Receiver:
Package Contents
information.
will need to activate your DIRECTV® service. If you have not activated already, see page 69 for more
components, please see Appendix A, Installation at the end of this User Guide. Following activation, you
If you or a professional installer have not yet connected your DIRECTV® HD Receiver and other
Installation and Activation
1/10/08 3:00:20 PM
ACTIVE
INFO
RES
480i
480p
720i
1080p
H21 User Guide.indb 5
Card #
Locate the
access card that
came with your
DIRECTV HD
Receiver. Write
down the card
number in the
space below, then
insert the card
into the receiver,
facing upward,
fully into the slot.
SELECT
2
MENU
3 4
GUIDE
5
6
SELECT
10)
2)
3)
4)
5)
6)
7)
8)
9)
1)
INFO
7 8
ACTIVE
9
RES
480i
480p
10
720p
1080p
OPEN
5
1/10/08 3:00:20 PM
messages when powered off.
REMOTE SENSOR – The infrared sensor picks up commands from the remote control.
GUIDE – Displays the onscreen program guide.
MENU – Brings up the Menu to access settings and services.
ARROWS – Move the onscreen highlight up, down, left or right.
SELECT – Selects the item highlighted.
ACTIVE – Displays the DIRECTV Active™ Channel—local weather and more!
INFO – Displays channel banner or info to a highlighted program or channel cell.
RESOLUTION/RESOLUTION INDICATOR – The RESOLUTION key switches the output
resolution of the HD receiver. Each time you press the key, it cycles to the next available resolution:
480i, 480p, 720p and 1080i. The adjacent lights indicate the current resolution setting.
DOOR PANEL – The access card slot and RESET button are located behind the door panel.
POWER – Turns your DIRECTV HD Receiver on or off. Your Receiver still tunes and receives
DIRECTV HD Receiver Front Panel
Your equipment may not look exactly like the model illustrated.
1
POWER
3
4
VIDEO OUT
6
AUDIO OUT
9
HDMI
10
ETHERNET
11
PHONE
LINE
picture information, not sound) to connect to your TV.
If your TV has only RCA and S-Video jacks, use it along with the audio jacks (S-Video only carries
S-VIDEO OUT – Provides the best non-HD picture quality, better than VIDEO RCA-type jacks.
cables when using the VIDEO connection.
type composite VIDEO jack to another device, such as a VCR. You must also connect the AUDIO
4) VIDEO OUT – Provides good, but non-HD, picture quality. You can connect the second RCA-
3)
12
AC IN
SATELLITE IN – Use to connect the DIRECTV HD Receiver to the satellite dish antenna.
8
DIGITAL
AUDIO OUT
(OPTICAL)
7
2) USB – For future services and accessories. Additional hardware may be required.
1)
DIRECTV HD Receiver Rear Panel
H21 User Guide.indb 6
6
72
USB
S-VIDEO
OUT
5
Your equipment may not look exactly like the model illustrated.
1
SATELLITE IN
COMPONENT
OUT
1/10/08 3:00:21 PM
The Rear Panel
may look
complicated,
but you probably
won’t use all the
connections.
H21 User Guide.indb 7
Connect video,
audio, your
satellite dish, a
phone line, power,
and you’re done!
7
1/10/08 3:00:21 PM
that are non-HD. In this case, component video has the best available non-HD picture quality.)
6) AUDIO OUT (R and L) – Connect a second set of audio cables to another component, such as a
VCR or stereo.
7) DIGITAL AUDIO OUT (COAX) – Provides digital-quality audio signal.
8) S/PDIF DIGITAL AUDIO OUT (OPTICAL) – Provides digital-quality audio signal.
9) HDMI – Provides the best quality HD picture (better than YPbPr/component video). The HDMI
also provides audio, for a high-quality, “one-cable” solution.
10) ETHERNET– For future use.
11) PHONE LINE– Connects the DIRECTV HD Receiver to a telephone line. The DIRECTV
HD Receiver requires a land-based telephone line connection to communicate periodically with
DIRECTV.
12) POWER – Use to connect the power cord for your DIRECTV HD Receiver. We recommend
you use a surge protector to safeguard your DIRECTV HD Receiver from power spikes. Your
DIRECTV HD Receiver is rated to operate at 100-240V, with the appropriate power cord.
connection or Audio Out (L/R white/red) jacks. (Note, some TV sets have component video inputs
as HDMI. YPbPr carries only picture information, not sound; use it along with a digital audio
5) COMPONENT OUT/ YPbPr (G, B, R) – Provides good HD picture quality, but not as good
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H21 User Guide.indb 9
What’s On
Chapter 2
19 Pay Per View
17 Autotune
15 The Guide
11 Watching TV
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9
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H21 User Guide.indb 11
VOL
numbers.
PREV
PAGE
CHAN
get familiar with our channel
in your Welcome package) to
Use the Channel Lineup (included
TIP
). The black keys on the right side can take you to the next channel numerically
Press the ACTIVE key to access these features.
and special DIRECTV promotions.
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weather forecasts, daily horoscopes, lottery results, pay per view and broadcast TV recommendations,
The DIRECTV Active™ Channel provides a variety of interactive services, including daily and extended
DIRECTV Active™ Channel
up or down (CHAN), or jump to the previous channel you watched (PREV).
the sound (MUTE -
Use the black keys on the left side of your remote control to adjust volume up or down (VOL) or mute
channels available in the DIRECTV programming packages, visit DIRECTV.com.
only be able to access those channels in your chosen DIRECTV® programming package. For a list of the
channels through the Guide, described in detail later in this chapter. Keep in mind, either way, you’ll
or press ENTER after the numbers and it will appear right away). You can also navigate to different
of your choice, simply key in its numbers on your remote (the channel will appear in a second or two,
With the MODE switch to the left (under the DIRECTV logo), press PWR. To access the channel
Now that everything’s set up, you’re ready to grab your remote and start surfing!
Watching TV
H21 User Guide.indb 12
1
2
3
4
5
6
8
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7
DIRECTV Channel
Program Info
Current Favorites
Audio Options
Messages
Parental Controls
Color Hint
2
3
4
5
6
7
8
H21 User Guide.indb 13
additional options.
Select More Info button to see
(press a second time to clear).
time press INFO on your remote
To see program details at any
Current Date & Time
1
13
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Your DIRECTV service includes dozens of enjoyable, continuous, commercial-free music channels with something for every
taste. Tune to these just as you would to any channel. You’ll see a special Channel Banner that initially displays the channel
description (for example, “The ‘60s,” “US Country”). As each song is played, its info will appear in the banner, including
song title, artist and record company.
Music Channels
Other messages or instructions are displayed in this location as needed.
8) Color Hint – The color hint is a reminder that pressing the BLUE key displays the Mini Guide.
unlocked (“hollow” unlocked icon) and temporarily unlocked (“fi lled-in” unlocked icon).
7) Parental Controls – Parental Controls lock status. Three icons: Locked (“fi lled-in” locked icon),
“hollow” icon, there are no new or unread messages.
6) Messages – A “fi lled in” icon indicates new DIRECTV messages in Caller ID & Messages. A
no alternate audio options are available.
5) Audio Options – A “fi lled in” icon indicates alternate audio options are available. A “hollow” icon,
4) Current Favorites – Favorite Channels list currently in use.
3) Program Info – Program title, stop and start time and rating of the current program.
2) DIRECTV Channel – Channel logo, number and call letters of the station you’re currently viewing.
1) Current Date & Time
info on the channel and show you are currently watching:
Any time you tune to a channel, the Channel Banner appears across the top of the screen, displaying
The Channel Banner
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H21 User Guide.indb 15
screen.
to skip the Category Sort
Press the GUIDE key twice
TIP
GU
ID
E
– HD program
– Dolby Digital audio available
– All Day Ticket Pay Per View showings (pay once, watch all day)
– Broadcast in letterbox (16:9 widescreen) format
Icons you may see in the Guide:
for a program you’re interested in.
15
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what’s on (now or later), change the channel, find and purchase a pay per view movie or event, or search
The Guide displays listings of current and upcoming programs for up to 7 days in advance. Find out
Overview of the DIRECTV Advanced Program Guide®
The Guide
H21 User Guide.indb 16
16
Press MENU to see Guide options, change your Favorites list, or jump to a desired date and time.
window.
Press SELECT when you’ve highlighted a channel cell (far left) to view that channel in the TV
up to 7 days.
options. Pressing INFO when you’ve highlighted the channel name displays the channel’s listing for
Press INFO when you’ve highlighted a show in the Guide to view a more in-depth description and
program displays program information.
To tune to a program that is on now, highlight the program and press SELECT. Selecting a future
Press the RED or GREEN keys to move forward or back in time.
Use the CHAN key up or down to scroll a full page.
The UP, DOWN, LEFT and RIGHT arrow keys move you through listings and time slots.
Highlight a program or channel cell to view its description.
Moving through the Guide is simple:
twice to skip the fi lter). Select All Channels, or channels in a specific category.
Press the GUIDE key on your remote, then choose how you want to fi lter the Guide (or press GUIDE
Getting Around in the Guide
ID
E
GU
I
DE
BA
CK
ACTIV
MENU
SELECT
E
LIST
INF
O
EX
IT
1/10/08 3:00:24 PM
access the information or channel.
UP or DOWN. Press SELECT to
arrow keys to move LEFT, RIGHT,
Highlight an item by using the
GU
H21 User Guide.indb 17
the time and given a choice of which autotune to cancel.
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If a program you select to autotune conflicts with another program, you will be notified of the conflict at
2) Press ENTER again to cancel the autotune.
1) Highlight a program that interests you and press ENTER.
To schedule a program for autotuning using the default options:
3) Select the Set Autotune button, then OK on the confirmation screen.
program. Follow the onscreen instructions to set the program to autotune as you wish.
2) Highlight and select Autotune. A screen is displayed where you can set Autotune options for that
1) Highlight a program that interests you and press INFO.
To schedule a program for autotuning with specific options:
DIRECTV ® Receiver will tune to it automatically when it starts.
your favorite team’s playoff game because you got distracted. Just set a program to autotune and your
Autotune is a great way to see your favorite programs on your schedule. You won’t forget to tune to
An even better way to catch all your favorites
Autotune
H21 User Guide.indb 18
18
To obtain optimum picture quality, make sure the receiver is connected directly to the TV. Connecting the receiver to the
TV through a VCR or DVD recorder is known to yield less than optimum picture quality, particularly when viewing copyprotected programming.
Important
See your VCR User’s Guide for information on how to set it up for scheduled or manual recording.
HD Receiver, then set up your VCR to record at the same time as a scheduled autotune and you’re set.
To record a program on your VCR, make sure you’ve connected your VCR properly to your DIRECTV
Recording to VCR
start 1 minute before the program; stop 5 minutes after the scheduled end of the program).
the Autotune completely. For all programs, you can extend Autotune start and stop times (for example,
item in the left menu, and follow the onscreen instructions to change the program’s options or cancel
autotune by selecting the program in the Guide or the To Do List (press LIST); then, select the Autotune
Once you have scheduled a program to autotune, you can change the autotune options or cancel the
Changing Autotune Options/Canceling an Autotune
1/10/08 3:00:25 PM
Use Autotune
to record your
favorite shows to
your VCR.
desired program and follow the onscreen instructions.
H21 User Guide.indb 19
the phone.
fee for purchases placed over
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Press LIST to display the To Do List. Press SELECT on the Purchase item in the left menu. Select the
5000. Keep in mind, though,
there is an additional ordering
You can cancel your pay per view order for any reason as long as none of the program has been viewed.
over the phone at 1-800-531-
phone line, you can use your remote to order.
option and follow the onscreen instructions. As long as your receiver has been connected to a land-based
the Internet at DIRECTV.com or
Per View movies and events on
You can also order DIRECTV Pay
TIP
Tune to a pay per view program or press INFO on a highlighted pay per view program. Select the Buy
listed in the Guide in the 100s.
sports, comedy and more are available 24 hours a day on DIRECTV ® Pay Per View. You’ll find them
You don’t have to go out for the best and biggest movies and special events! Recent hits and events like
The Latest Movies, 24 Hours a Day
Pay Per View
H21 User Guide.indb 20
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H21 User Guide.indb 21
The Menu
Chapter 3
30 Parental Controls
29 Caller ID & Messages
28 Favorites
28 Date & Time
27 Search
26 Pay Per View
26 Category Sort
25 Dolby* Digital
24 Audio Options
22 Help & Settings
22 Using the Menu
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21
H21 User Guide.indb 22
22 option lets you run a test on the tuner, access card, receiver ID and phone line.
Info & Test: The System Info option lets you view the current system information. The System Test
Setup, Remote Setup, Audio Setup, Display Setup, Access Card and System Reset screens.
The Setup item in the Menu displays the Setup screen, where you can access the Info & Test, Satellite
Setup
The Help item in the Menu displays a list of help topics and Frequently Asked Questions.
Help
keep track of your DIRECTV viewing experience.
Selecting Help & Settings in the Menu displays a submenu of items that lets you customize, adjust and
Help & Settings
features to help you with the Guide.
helpful features at any time. For example, when the Menu is displayed over the Guide, it displays special
at any time, press MENU again. The features in the Menu change as needed to display only the most
menu items will display a submenu, others will take you directly to a new screen. To remove the Menu
UP and DOWN arrows to highlight a desired menu item, then press SELECT to access that item. Some
Press MENU on your remote to easily access DIRECTV® features. Once the Menu is displayed, use the
Using the Menu
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H21 User Guide.indb 23
23
1/10/08 3:00:26 PM
This feature gives you an overview of and access to all the programs you’ve set to Autotune or purchase.
Scheduler
Reset: From here you can restart the receiver, reset to factory defaults, or reset everything.
instructions when necessary.)
and new access cards to complete this process. (Note: DIRECTV will provide new access cards and
Access Card: Follow the onscreen directions to replace your access card. You will need your old
TV Type: The TV Type option is where you can set your TV’s aspect ratio and resolution.
screen centering.
Channel Banner display time, the language in onscreen menus, time zone (for the clock), captioning and
Display: This option lets you change display settings such as native mode, screen format, bar color, the
Menu.
sound effects and Dolby Digital. To make temporary adjustments, use the Audio Options item in the
Audio: The Audio option in Setup lets you make lasting adjustments to settings such as language,
Remote: Use this option to setup your remote to control your TV and other equipment.
to realign your satellite dish.
Satellite: This option is useful if your DIRECTV® HD Receiver has lost signal strength, or you need
setting.
H21 User Guide.indb 24
24
prefer. Once the program is over or you change the channel, the audio will change back to the default
To temporarily change the audio, from the Menu, select Audio Options, then select the audio track you
the left menu and follow the onscreen instructions.
To change the default audio, from the Menu, select Help & Settings, select Setup, then select Audio in
MENU while in Live TV, then:
you can change the alternate audio temporarily for the program you are watching. In either case, press
the default so that whenever a program has alternate audio available, it automatically plays this audio, or
option only appears in the Menu over Live TV when the current program has alternate audio. You can set
Some programs have alternate audio available (such as other language tracks or Dolby Digital). This
Audio Options
page 30 for more details.
Check the current restrictions of your Parental Controls by clicking here, and make any adjustments. See
Parental Controls
28 for more details.
Check the current status of your Favorites list(s) by clicking here, and make changes if you like. See page
Favorites
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H21 User Guide.indb 25
It’s 5 channels
of audio for
theater-style
sound, plus a
subwoofer for
heart-pounding
bass.
What is 5.1
Audio?
* “Dolby” and the Double-D symbol are trademarks of Dolby Laboratories.
Note
Off: Select this option to turn off Dolby Digital Audio output.
optical outputs.
25
1/10/08 3:00:26 PM
On: Turns on Dolby Digital audio output. (Note: True Dolby Digital is only available via HDMI or
instructions and select from the following options:
Audio in the left menu. Highlight the Dolby Digital tab and press SELECT, then follow the onscreen
To change the Digital Audio format, press MENU, select Help & Settings, then select Setup. Select
page 15).
words Dolby Digital in the program description in the Channel Banner (see page 13) and the Guide (see
for DIRECTV® programming. Programs using this high-quality audio standard are indicated by the
Not all TV programs deliver 5.1 channel signals, and not all programs are broadcast using Dolby Digital
that gives you much of the dynamic range, 360-degree imaging and sonic excitement of a real theater.
is connected to a compatible Dolby Digital A/V receiver and 5.1 channel speaker setup, is an experience
front, left-rear, right-rear and low-frequency channels. The result, when your DIRECTV® HD Receiver
capable of decoding the 5.1-channel signal. The audio signals are broken into left-front, center, right-
full-range digital audio, plus one channel of low-frequency (subwoofer) audio, for use by A/V receivers
Your DIRECTV HD Receiver is capable of reproducing 5.1-encoded audio: five discrete channels of
The recommended audio format for HDTV is Dolby® Digital.
Dolby* Digital
H21 User Guide.indb 26
26
more. The Guide will display only programs that match the selected choice.
current movies available. Pick Special Events to see specific events such as sports, comedy specials and
listings. Choose All to display all current pay per view programs. Movies will give you listings of all
While in the Guide, press MENU, then select Pay Per View. You will see three choices for sorting the
appears in the Menu over the Guide.
This option enables you to check out DIRECTV® Pay Per View listings by category. This option only
Pay Per View
return to live TV.
advance or reverse in 90-minute increments. Press GUIDE to return to the regular Guide, or EXIT to
To quickly move through the Category Search results, use the GREEN or RED key on your remote to
category you want, then select a subcategory if you wish.
While in the Guide, from the Menu, select Category Sort. To further narrow your search, select the
Movies, Sports or News. This option only appears in the Menu over the Guide.
This feature lets you temporarily arrange the Guide to list only programs in a particular category such as
Category Sort
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H21 User Guide.indb 27
Keep in mind, when you search with Search, only those programs slated to air within the Guide’s number of days of
programming supported by your receiver will appear on your list.
Note
select your search to view matching programs.
27
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to display when the program is on. If you’d like to repeat a previous search, select Recent Searches, then
instructions. Once you’ve found a program you’re after, all you have to do is highlight and select the title
Your search will be quicker if you narrow your search by selecting subcategories; just follow the onscreen
Press MENU, then select Search. You can search for a program by Title, Person, Keyword or Channel.
you want to watch.
starring a favorite actor, or games with your favorite team? Search offers some easy ways to spot just what
Would you like to locate a particular program, movie or sports event you want to see — even shows
Search
H21 User Guide.indb 28
28
any time by returning to Favorite and editing your list(s).
channel you receive by keying in its channel number on your remote. You can also edit or delete a list at
Keep in mind, no matter what Favorites list you’re currently using, you can still always access any
on your remote.
chosen — and you’ll also only see those channels when you change channels using CHAN UP/DOWN
When you’re using a Favorites list, the Guide will only display those channels you’ve
the kids.
you can have easy access to the channels you like best, or perhaps a grouping of family channels just for
Favorites allows you to set up a special, customized Guide that shows only those channels you choose. So
Favorites
scroll through pages of programs.
This option gives you a convenient way to jump several days ahead in the Guide, without having to
Date & Time
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H21 User Guide.indb 29
29
1/10/08 3:00:28 PM
* You must subscribe to Caller ID service through your local telephone company, and your DIRECTV
HD Receiver must be connected to a phone line.
Note
will appear brightly on your channel banner whenever there’s any new or unread message in your Inbox.
and select a message in the list to read, then you’ll have the choice to keep or delete it. The messages icon
This feature lets you view a listing of current DIRECTV messages waiting for you. Simply highlight
DIRECTV Messages
you’ll see a notice on your TV screen whenever a call comes in.
The Notification tab lets you turn the notification feature on or off. When the Notification option is on,
listing from your log.
The Call Log tab displays up to 25 recent incoming calls. Highlight and select a name to delete that
Caller ID
Messages from the left menu, as desired.
MENU to display the Menu, select Caller ID & Msgs, then select Edit Settings. Select either Caller ID or
Caller ID service*, you can also view phone calls you’ve received or turn call notification on or off. Press
This feature lets you receive important messages from DIRECTV about your service. Also, if you have
Caller ID & Messages
SELECT Ratings.
H21 User Guide.indb 30
30 descriptions of the ratings appear for your guidance.
Movies
Highlight and select the Movies tab, then set the overall rating limit you wish to impose. Brief
or GREEN to cycle tabs.
2) Highlight the desired tab using the ARROW keys and press SELECT. Note: You can also use RED
1)
Here you can set rating limits for Movies and TV:
Ratings
they don’t exist. Select Adult Channels from the left menu, then press SELECT on Hide Adult.
Guide or the Scheduler. Once these channels are hidden, they can’t be tuned, so it will be as though
You can block all adult channels and programs from your receiver so that they do not appear in the
Adult Channels
status showing any restrictions. The system default is “unlocked” for all categories.
Press MENU to display the Menu, SELECT Parental, then Edit Settings, and you’ll see the current
always able to keep limitations where you want them for the whole family.
passcode to view restricted programming. Whether it’s for mature content or spending amounts, you’re
Parental Controls enables parents to place certain restrictions on just who’s watching what, and require a
Parental Controls
them up.
SELECT
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item on and off when setting
pressing SELECT toggles the
other checkbox-type items,
blocks, as well as most
For ratings limits and channel
TIP
H21 User Guide.indb 31
through Saturday, or Sunday.
31
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You can set hours based on “school nights” and weekend nights—Monday through Thursday, Friday
From the left menu, SELECT Hours, then set your preferred hours during which TV can be viewed.
Hours
view purchase. Simply key in the amount using the numbers on your remote.
From the left menu, SELECT Spending, then set your preferred spending limit for any single pay per
Spending
to affect a large number of channels.
block, or key in channel numbers for quicker access. Use Block All or Allow All to save time if you wish
SELECT Chan Blocks in the left menu, then scroll down the channel list to SELECT those you wish to
You can block viewing of a certain channel or channels from this menu.
Channel Blocks
To block programming that has no rating — such as news and sports — select the Other tab.
Other Shows
highlighted.
for particular content (for example, Fantasy Violence, Dialogue), each of which is described when
SELECT the TV tab, then highlight and select the TV rating you desire. You can also set ratings
TV Programs
Press MENU, then SELECT Parental.
enter your password.
2) Various options for removing restrictions temporarily or permanently will appear. Select one and
1)
For more unlock options:
H21 User Guide.indb 32
32
Channel Banner will tell you if the
program.
Locked
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Unlocked Temporarily
Unlocked
temporarily unlocked.
receiver is locked, unlocked, or
The Parental Control icon in the
TIP
When any controls are currently activated, Unlock Now will appear if you try to tune to a restricted
2) Select Unlock Now and enter the password.
1)
Temporarily or permanently unlocking a restriction is easy. To temporarily unlock a particular program:
Let me in…!
allowed to proceed without the passcode. Using your passcode, you can easily override the limits.
restricted, or attempts to spend or watch beyond limitations that have been set. He or she will not be
An onscreen message will appear whenever anyone tries to tune to a channel or program that has been
future.
ones won’t guess it!). This passcode will be your entry to unlocking and adjusting limitations in the
create a passcode (which you’ll want to make easy enough to remember, but hard enough that the little
Once you’ve set the restrictions you want, choose Lock Now from the left menu. You’ll be directed to
Now, lock it
H21 User Guide.indb 33
Your kids are
smarter than you
think.
Don’t use
obvious
numbers, like
birthdays or
addresses, for
your passcode.
Press MENU, SELECT Parental, then Edit Settings.
3)
Enter your old password, then enter a new one twice to confirm.
2) Scroll down to Passcode and press SELECT.
1)
To change your passcode at any time:
passcode entered lengthens the delay for subsequent entry by one second.
33
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Making multiple entries aimed at guessing the passcode is discouraged by a time delay; each invalid
relock the box.
Note: If you have Parental Controls set and temporarily unlocked, turning the receiver power off will
H21 User Guide.indb 34
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H21 User Guide.indb 35
Other Info
Chapter 4
53 FCC Customer Information
51 DIRECTV PROTECTION PLAN
50 Product Information
45 Limited 90-Day Warranty
36 Troubleshooting
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35
If preferred, you can have an Authorized Service Representative visit your home for a fee, to set up your digital satellite
receiver and instruct you on its operation. For details about this service, call 1-800-DIRECTV or visit DIRECTV.com.
Note
H21 User Guide.indb 36
36
after the modification is complete. Your receiver must be plugged in to AC power to receive any
experience a disruption in reception for a minute or two. Your reception should return to normal
would likely be turned off. If your receiver is on when an upgrade or modification is sent, you may
and functions. These modifications will occur automatically, usually at times when the receiver
Your DIRECTV HD Receiver is able to receive upgrades or modifications to some of its features
System Upgrades
common problems.
Running the System Test (later in this section) can also help you diagnose and solve many
seconds, then plug it in again.
If the problems persist, try unplugging the power cord of the DIRECTV HD Receiver for 15
DIRECTV HD Receiver, then wait for program guide information to be acquired.
Press the RESET button behind the access card panel door on the front of the
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troubleshooting help at
you experience image freezes, audio freezes or blank screen, or the system won’t respond to front
panel button or remote control, try one of these:
DIRECTV.com.
You can find additional
TIP
Many problems can be corrected by performing a simple reset of the DIRECTV ® HD Receiver. If
Troubleshooting
H21 User Guide.indb 37
Most problems have
simple solutions.
5. Power
4. TV Input
3. Remote batteries
2. MODE switch on your
remote
1. Cables and
connections
Having a problem? Then
check the following:
Check your connections and cables.
then turn the DIRECTV HD Receiver back on.
If problems persist, turn off all equipment that is connected to your TV, wait a few minutes,
Press the TV INPUT button on the DIRECTV remote control.
Press the TV/VCR button on the VCR remote or on the VCR’s front panel.
signals:
don’t see the signal you think you should be seeing, try using these buttons to toggle between the
The DIRECTV HD Receiver and most TVs and VCRs let you toggle between video sources. If you
Wrong picture, blue screen, snow or black/blank picture
for program guide information to be acquired.
RESET button behind the access panel door on the front of the DIRECTV HD Receiver and wait
to see the progress bar again. If Satellite Data Acquisition still does not move forward, press the
This may be normal. After five minutes, the screen saver is displayed. Press any key on the remote
Progress bar freezes during Satellite Data Acquisition
DIRECTV HD Receiver or TV Problems
Info screen to check for an upgrade or modification planned by DIRECTV.
upgrades. Do not unplug your receiver while an upgrade is in progress. Please consult the System
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37
H21 User Guide.indb 38
38
Unplug the receiver. Wait five minutes. Plug it in again.
Be sure remote control is pointed at remote sensor, and front of receiver is not blocked.
Check batteries in remote control.
Press DIRECTV & TV POWER ON, then press it a second time if needed.
Make sure the remote control is on DIRECTV mode, and press PWR (power key).
something else.
Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in
Check to make sure the power cord is plugged into the DIRECTV HD Receiver and the wall outlet.
DIRECTV HD Receiver will not turn on
information.
phone line directly to a standard wall-mount phone jack or install a wireless phone jack that transmits Caller ID
that came with the wireless phone jack to see if it transmits Caller ID information. If it doesn’t, either connect the
information and you may need a special wireless phone jack to use with Caller ID service. See the user’s manual
If you are plugging your receiver to a wireless phone jack, note that it typically does not transmit Caller ID
Also, check to be sure your Caller ID feature is turned on (see page 29).
You must subscribe to Caller ID service through your local phone company.
Problems with Caller ID
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The Caller
ID feature
requires you
to sign up
for Caller ID
service with
your phone
company.
H21 User Guide.indb 39
directv.com
You can
get a lot of
information
at our
website:
Check your TV owner’s manual.
Your TV’s timer may have been activated.
An Autotune may have been activated. See page 17.
DIRECTV HD Receiver turns on or changes channels unexpectedly
are affected.
39
1/10/08 3:00:30 PM
Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics
breaker or be experiencing a power outage.
If your TV turns off while playing, and other lights/appliances in your house do too, you may have blown a circuit
Consider using a surge protector or line conditioner.
your house may be abnormally high or low.
Unplug DIRECTV HD Receiver for a few minutes, then plug back in. If this happens frequently, the voltage in
on again.
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds, then turn
Turns off while playing
H21 User Guide.indb 40
40
Your dish may be blocked. Check that something is not blocking the dish.
rain clouds or rainfall. Rain fade is usually brief, lasting only as long as the heavy rain cloud condition persists.
Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy
Temporary loss of the satellite signal or Searching for Satellite Signal message
Press the RESET button behind the door on the front panel of the DIRECTV HD Receiver.
Press the POWER button on the front of the DIRECTV HD Receiver.
Receiver is connected to.
Press the TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV HD
Your DIRECTV HD Receiver may be hooked up incorrectly to the TV. Press the INFO button on the front
panel of the DIRECTV HD Receiver to see if the channel banner appears. If it does not, check the Setup and
Connections section for instructions about connecting your satellite receiver.
Try another channel.
Check that all components connected to the input jacks are turned on.
Blank screen
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If you live in
a newly built
neighborhood,
be sure to
place your
dish where
it is unlikely
to become
blocked by a
fast-growing
tree.
H21 User Guide.indb 41
When all
else fails,
press the
RESET
button.
SELECT Setup. Select the Reset item from the left menu, then press SELECT on Restart Receiver.
41
1/10/08 3:00:30 PM
on the front of the DIRECTV HD Receiver. You can also press MENU, press SELECT on Help & Settings, then
If that doesn’t work, restart your DIRECTV HD Receiver. Press the RESET button behind the access panel door
You must buy the program to continue watching.
If you are on a Pay Per View channel, watching the free portion of a program, the free portion may be completed.
My DIRECTV HD Receiver is “frozen” on a single frame of a TV picture.
then SELECT Setup. Select the Reset item from the left menu and follow the onscreen instructions.
door on the front of the DIRECTV HD Receiver. You can also press MENU, press SELECT on Help & Settings,
If neither of those work, restart your DIRECTV HD Receiver. Press the RESET button behind the access panel
Press LIST, then EXIT.
Try changing channels.
My video and audio are out of sync.
Favorites, then All Channels, or enter the channel number manually.
The channels might be excluded from the Favorites list currently in use. Press MENU on the remote, select
LNB dish).
screen, make sure the proper dish type is selected (round, oval with a dual LNB or oval with a triple LNB, or a 5
In the next menu, select Satellite, then Repeat Satellite Dish Setup. Follow the steps. From the Satellite Dish Type
and change if necessary. Press the MENU key on the remote control, then select Help & Settings, then Setup.
Partial programming loss/channels missing from the Guide/channel is in the Guide but can’t tune to
Your satellite dish antenna may be incorrectly configured. Check the dish type set in your receiver’s preferences
H21 User Guide.indb 42
42
other devices unless the batteries have been completely dead for a month or more.
the batteries are low. Note that when you replace the batteries, you should not have to reprogram your remote to control
The batteries in the remote control are running low and should be replaced soon. You may also see an onscreen message that
A remote control indicator light starts flashing.
remote to control, make sure you first slide the MODE switch to the mode that is programmed for that device
(AV1 or AV2). The indicator light for the component you’re trying to control should light up when you press a
valid key for that component. If it doesn’t, make sure the MODE switch is in the correct position.
If you are trying to operate a device other than the DIRECTV HD Receiver that you have programmed the
tuning to the channel. Press ENTER after entering a channel number to tune immediately.
If you’re entering a channel number that is less than four digits long, the receiver might wait two seconds before
Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries.
position so the remote will control the DIRECTV HD Receiver.
Make sure the remote control is in DIRECTV mode. Slide the MODE switch on the remote to the DIRECTV
Problems with the remote control
Check that nothing is between the remote control and the remote sensor.
Remote Control Problems
1/10/08 3:00:30 PM
With proper
care and
fresh
batteries, the
only problem
you should
have with
the remote is
remembering
where you
left it.
H21 User Guide.indb 43
If none
of the
preceding
tips helped
solve your
issues, the
System Test
may help to
figure things
out.
Turn on your TV and the DIRECTV HD Receiver.
Select Help & Settings.
5) Highlight the System Test tab and press SELECT, then press SELECT on Run Test.
4) Select Setup, then Info & Test.
3)
then press MENU to display the Menu.
43
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2) Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode,
1)
Follow these steps to run the diagnostics system test on your DIRECTV HD Receiver.
The access card is installed in the DIRECTV HD Receiver.
There are batteries in the remote control, and they are working correctly
All connections — jacks, cables, etc. — are in place correctly (see Appendix A, Installation, for more information)
First make sure that:
numbers or to initiate diagnostic procedures on your digital satellite receiver.
any trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID
The System Test allows you to run a basic diagnostics check on your DIRECTV HD Receiver. If you are experiencing
Running the System Test
screen is displayed, press SELECT on Satellite in the left menu, then select the Repeat Satellite Setup button.
Satellite Setup again, press MENU. Select Help & Settings from the Menu, then select Setup. When the System Setup
to find the dish-pointing coordinates, acquire and fine-tune the signal and run a system test. If you need to run
If you self-installed your satellite dish antenna, you may have already used the Satellite Setup section of Guided Setup
Fine-Tuning the Signal
H21 User Guide.indb 44
44
SELECT until the light above the slide switch on the remote flashes twice (about 5 seconds).
Point the remote away from your DIRECTV HD Receiver and components. Press and hold MUTE and
2) Enter 9-8-1. The light on the remote will flash twice, indicating you have cleared AV1, AV2 and TV modes.
1)
To reset all the remote control and clear all but DIRECTV mode, follow these steps:
Factory Defaults
phone line or satellite signal can give temporary false readings.
You should run a system test several times before concluding that there is a problem. Occasional fluctuations in the
7) If you continue to have problems, call DIRECTV Customer Service at 1-800-DIRECTV.
satellite dish, phone connection and access card.
6) If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the
1/10/08 3:00:30 PM
If you get
a bunch
of new
equipment
(lucky you!),
you may find
it useful to
reset your
remote
before you
re-program
it.
H21 User Guide.indb 45
you paid for the product or the current retail price of the product.
45
1/10/08 3:00:30 PM
If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price
you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV.
product (whichever is deemed necessary) if it becomes defective or inoperative. Th is exchange is done without charge to
of DIRECTV, the DIRECTV HD Receiver will be repaired or replaced with a new, repaired, refurbished or comparable
Warranty coverage begins the day you acquirer the product. For ninety (90) days from the acquisition date, at the option
What is Covered?
OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY.
DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE
ORIGINAL CONSUMER ACQUIRER AND TO NO OTHER ACQUIRER OR TRANSFEREE. THIS WARRANTY
CONSUMER ACQUIRER OR ANY PERSON RECEIVING THE DIRECTV HD Receiver AS A GIFT FROM THE
product is considered proof of acquisition. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL
You must have proof of acquisition to receive warranty service. A receipt or other document showing that you acquired the
Who is Covered?
material or workmanship for a period of ninety (90) days after the date of acquisition.
DIRECTV warrants your DIRECTV HD Receiver (Model Number: H21) and any included accessories against defects in
Limited 90-Day Warranty
service access or “back doors” will void this limited warranty.
H21 User Guide.indb 46
46
Any modifications or other changes to the product, including but not limited to software or hardware
modification in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except
in the case of hardware or software provided by DIRECTV, installing software modifications, “hacks” or utilizing
Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
within the control of DIRECTV.
Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not
the product.
Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with
Labor charges for installation or setup of the product.
Your warranty does NOT cover:
What is Excluded?
ABOVE LIMITATION MAY NOT APPLY TO YOU.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
acquisition, you pay for the replacement of all parts, and for all labor charges.
the original product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of
All products, including replacement products, are covered only for the original warranty period. When the warranty on
1/10/08 3:00:30 PM
So be nice
to your
DIRECTV HD
Receiver.
The warranty
does not
cover
deliberate
misuse.
H21 User Guide.indb 47
Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care.
Before Requesting Repair Service...
nearby. Also keep the original box and packing material in case you need to return your product.
47
1/10/08 3:00:30 PM
Please keep your receipt or other document showing proof of acquisition. Attach it to this User Guide and keep both
Make Sure You Keep...
information.
including but not limited to television programming, show information, program guide data, and scheduling
The continued provisioning of any of the programming and other services delivered through the Receiver
DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call.
A product used for commercial or institutional purposes.
modifications.
which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these
A product that has been modified or adapted to enable it to operate in any country other than the country for
the unit.
Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside
H21 User Guide.indb 48
48 DIRECTV RECEIVER.
OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE
RETAIL PRICE OF THE DIRECTV RECEIVER. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL
WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE
AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED
GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT
THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A.,
EXPRESS LIMITED WARRANTY.
AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS
ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY
costs for repair or replacement of out-of-warranty products.
To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any
To Get Out-of-Warranty Service...
you complete shipping details.
needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give
1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product
Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at
To Get Warranty Service...
1/10/08 3:00:31 PM
H21 User Guide.indb 49
1-800-DIRECTV
El Segundo, CA 90245
2230 E. Imperial Hwy
DIRECTV, Inc.
RIGHTS WHICH VARY FROM STATE TO STATE.
49
1/10/08 3:00:31 PM
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER
SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY
H21 User Guide.indb 50
50
Receiver ID: __________________________________________________________________
Access Card: _________________________________________________________________
Dealer/Address/Phone:__________________________________________________________
Acquisition Date: ______________________________________________________________
Serial No. ____________________________________________________________________
Model No. ___________________________________________________________________
this information on page 67 when you connected the cables to your receiver.)
and model numbers in case you need them. These numbers are located on the product. (You may have noted some of
Keep your receipt to obtain warranty parts and service and for proof of acquisition. Attach it here and record the serial
Product Information
1/10/08 3:00:31 PM
H21 User Guide.indb 51
Dish antenna realignments
Power surge related repairs
can not be resolved over the phone) *
All parts and labor for repair
51
1/10/08 3:00:31 PM
*A fee of $49 for standard IRD equipment, $249 for DIRECTV DVR, DIRECTV PLUS DVR or Ultimate TV equipment, $400 for HD
equipment, or $1,000 for DIRECTV HD DVR equipment will be charged to your DIRECTV bill if the defective equipment that we are
replacing for you is not returned within 30 calendar days. The plan will provide a return box for the defective equipment and even pick up
the shipping costs. You’ll receive replacement equipment in about 72 hours.
Note
your account.
Get ALL THAT FOR JUST $5.99 a month. This one low monthly fee covers every DIRECTV component and receiver on
Defective remote control replacements
home
Cables, switches, and associated wiring throughout Replacement of defective equipment (if problem
24-hour Technical Support
In-home service calls when needed
DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System, including:
Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The
DIRECTV PROTECTION PLAN Benefits
support to ensure that you and your family enjoy nonstop DIRECTV ® entertainment.
PROTECTION PLAN covers the components of your DIRECTV System, giving you peace of mind and comprehensive
Protect your DIRECTV ® System with the DIRECTV PROTECTION PLAN. For a low monthly fee, the DIRECTV
DIRECTV PROTECTION PLAN
prior to service billing and are available at DIRECTV.com. (Note: Annual payment option no longer available.)
conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you
Insurance Company on behalf of DIRECTV where authorized by law. Certain limitations apply. Pricing, terms and
The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire
HD Receiver with UltimateTV Service, please call 1-800-DIRECTV to sign up.
H21 User Guide.indb 52
52
REVIEW your change and CLICK on the “Accept These Changes” button.
If you have a DIRECTV Plus Receiver, DIRECTV DVR, DIRECTV HD Receiver, DIRECTV HD DVR or DIRECTV
4.
SCROLL down to Step 3 (Add Additional Services) and SELECT “DIRECTV PROTECTION PLAN,” then
3.
CLICK on the “Next” button.
SELECT Option B, and then click the “Next” button at the bottom of the page.
then continue with Step 2.
SIGN IN with your user name and password, or click on the “Register Now” link and go through the easy steps,
2.
1.
call 1-800-DIRECTV.
If you have standard DIRECTV HD Receiver(s), visit DIRECTV.com and SIGN IN using the simple steps below or
Sign up for the DIRECTV PROTECTION PLAN Today
1/10/08 3:00:31 PM
Call 1-800DIRECTV
and sign up
today!
Protect your
investment
in quality TV.
H21 User Guide.indb 53
53
1/10/08 3:00:31 PM
the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference
Th is equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
installation.
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
Th is equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of
Federal Communications Commission (FCC): Th is equipment complies with both Part 15 and Part 68 of the FCC rules.
Model Number: H21
Type of Equipment: DIRECTV Satellite Receiver
Trade Name: DIRECTV
1-800-DIRECTV
El Segundo, CA 90245
2230 E. Imperial Hwy
DIRECTV, Inc.
Responsible Party:
may cause undesired operation.
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
Th is device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
FCC Customer Information
H21 User Guide.indb 54
54
equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If requested, this information
Th is equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA. On the back of this
device to a personal computer, peripheral, or other Class B certified device.
result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the
certified to comply with Class B limits may be attached to this device. Operation with non-certified peripherals is likely to
Washington, DC. To meet FCC requirements, only peripherals (computer input/output devices, terminals, printers, etc.)
and Resolve Radio and TV Interference Problems.” Th is booklet is available from the U.S. Government Printing Office,
The user may find the following booklet, prepared by the Federal Communications Commission, helpful: “How to Identify
void the user’s authority to operate the equipment.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could
Consult the dealer or an experienced radio/TV technician for help.
connected.
Connect the equipment into an outlet on a circuit different from that to which the DIRECTV HD Receiver is
Increase the separation between the equipment and the DIRECTV HD Receiver.
Reorient or relocate the receiving satellite dish antenna.
interference by one or more of the following measures:
which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
1/10/08 3:00:32 PM
H21 User Guide.indb 55
Use the
telephone
cord
supplied
with this
equipment
to ensure
proper
operation.
55
1/10/08 3:00:32 PM
functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper
believe it is necessary.
will notify the customer as soon as possible. Also, you will be advised of your right to fi le a complaint with the FCC if you
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company
If this DIRECTV HD Receiver causes harm to the telephone network, the telephone company will notify you in advance
The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3).
telephone company. The REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX.
To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local
should not exceed five (5.0).
line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs
The REN is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone
designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is
to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68
must be provided to your telephone company. This equipment uses the following USOC Jack: RJ11C. A plug and jack used
H21 User Guide.indb 56
56
connected to AC power sources.
companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment
We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone
DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components.
equipment, consult your alarm company, telephone company or a qualified installer.
DIRECTV Satellite Receiver does not disable your alarm equipment. If you have questions about what will disable alarm
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
1-800-DIRECTV
El Segundo, CA 90245
2230 E. Imperial Hwy
DIRECTV, Inc.
request that you disconnect the equipment until the problem is resolved.
the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may
If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at
commission, public service commission or corporation commission for information.
to maintain uninterrupted service. Connection to party line service is subject to state tariff s. Contact the state public utility
1/10/08 3:00:33 PM
H21 User Guide.indb 57
Installation
Appendix A
71 Using an IR/RF Remote to Control Your DIRECTV HD Receiver
70 Programming Your Remote Control
69 Activate Your DIRECTV Service
68 Guided Setup
66 Making the Basic Connections
64 Making the Audio Connections
62 Making the Video Connections
58 Hardware Reference
58 Before you begin
1/10/08 3:00:33 PM
57
H21 User Guide.indb 58
58
Cables may not be included in certain package confi gurations. For example, if a professional installer delivers and sets
up your DIRECTV HD Receiver, the installer will provide the cables; they will not be included in the box. Cables are
included in boxes purchased at retail stores. Additional cables may be required for your particular setup. See Appendix A,
Installation, for more information.
Note
work and to activate your programming.
Contains information about your DIRECTV® service. It must be properly inserted for your receiver to
Access Card
viewable TV programming.
Your DIRECTV HD Receiver picks up the signal from your satellite dish antenna and translates it into
DIRECTV HD Receiver (or Satellite Receiver)
broadcast signals from our satellites.
This is your “dish” and related hardware, affi xed to your roof or other surface, which picks up the
Satellite Dish Antenna
Hardware Reference
manual that came with your satellite dish antenna.
your receiver(s) will be located. If you choose to install the dish yourself, see the separate instruction
where it has access to the satellite signals, and RG-6 coaxial cables must be run into the room(s) where
Guide. (Professional installation is highly recommended.) Your dish needs to be mounted in a position
Your satellite dish antenna must be installed before you can begin following the procedures in this User
Before you begin
1/10/08 3:00:33 PM
updates at DIRECTV.com.
information and the latest
You can find additional
TIP
H21 User Guide.indb 59
Y
Pr
Pb
depending on your setup.
purchase additional cables
Note: You may need to
HDMI and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Note
Optical cable.
The Digital Audio Coaxial cable provides excellent quality audio, second only to the Digital Audio
Digital Audio Outputs (Coaxial Jack and Cable)
for each component of the HD video signal.
59
1/10/08 3:00:35 PM
referred to as “YPbPr.” It uses three separate cables—with connectors colored green, red and blue—one
The component connector provides high-quality video for your HDTV system. Component video is also
Component Video Output ( YPbPr)
signal.
(not included), which also carries video only, so must be used with audio cables to receive the audio
and is compatible with HDMI. DVI carries video only. You can also use an HDMI to DVI converter
DVI (Digital Visual Interface) is an older digital connection standard that has been replaced by HDMI
available resolution, connect this to an HDTV that supports HDCP technology.
encoded using the HDCP protection system. For the best access to HD programming at the highest
The HDMI jack uses HDCP content protection to allow you to view HD programming that has been
single cable.
technology. HDMI offers a high-quality connection that combines the video and audio signal into a
The DIRECTV HD Receiver incorporates HDMI™ [or High-Definition Multimedia Interface]
HDMI Jack and Cable
Cables & Connections
system — doing so may permanently damage your equipment and void your warranty.
jack (the most common type of phone jack). Note: Do not connect your receiver to a digital PBX phone
H21 User Guide.indb 60
60
package subscriptions and for purchasing PPV movies and events. You will need an RJ11-type modulator
phone line connection is used to periodically call DIRECTV. This connection is required for sports
The telephone line cord connects your DIRECTV HD Receiver to a land-based telephone line. The
Telephone Jack and Cord
(white) audio jack on the DIRECTV HD Receiver.
audio and white for left audio). If your TV has only one input for audio (mono), connect it to the left
S-Video jacks. The DIRECTV HD Receiver’s A/V jacks are color coded (yellow for video, red for right
you don’t have HDMI, component or S-Video cables, or your TV does not have HDMI, component or
Audio/Video (A/V) cables provide very good picture quality and stereo sound, and should be used if
Audio/Video (A/V) Jack and Cable
S-Video cable only carries the picture signal, not sound.
left and right audio cables to the TV, or digital audio (optical or coax) cable to your stereo, because the
S-Video jacks and cables provide the best non-HD picture quality. You will still need to connect the
S-Video Jack and Cable
making connections. Use caution when handling optical cables: They are delicate!
aligned before plugging in, and may be covered by protective caps, which must be removed before
digital audio data to A/V receivers equipped to receive and interpret it. The jack and cable must be
The Digital Audio Optical cable provides the best quality audio. The jack and cable use light to send
Digital Audio Outputs (Optical Jack and Cable)
R
L
1/10/08 3:00:37 PM
Phone
Jack
Video
S-Video Jack
• Connect the receiver audio and video to your TV or VCR.
• If you connected the receiver to a VCR, connect the VCR to your TV.
corresponding outputs and
inputs (Video OUT to Video
IN
H21 User Guide.indb 61
same color of the jack.
the color of the plug to the
color coded. Always match
All A/V jacks and inputs are
OUT
an OUT to an OUT.
connect an IN to an IN or
Right Audio IN, etc.). Never
These connections are described on the following pages.
• Analog Audio
• Digital Audio (optical or coax)
• S-Video
• YPbPr Video
• HDMI
connecting your DIRECTV HD Receiver:
Depending on the inputs on the back of your TV or VCR, you have the following options for
Connecting Your DIRECTV HD Receiver to your TV or VCR
your TV and other equipment may not exactly match those illustrated.
61
1/10/08 3:00:38 PM
equipment you have, in order to get the best picture and sound quality. Note that the back panels of
This section gives detailed instructions on the types of connections you can make, depending on the
• Plug in all power cords.
• Connect the receiver to a telephone line.
• Connect the satellite dish cable to your receiver.
cables, be sure to connect
IN, Right Audio OUT to
optimum signal quality. The basic steps are as follows:
There are several ways to connect your receiver to match your particular equipment setup and to gain
When working with
TIP
Choose Your Setup
To obtain optimum picture quality, make sure the receiver is connected directly to the TV. Connecting your TV directly to
the Audio/Video output of your receiver will assure a more vivid picture and enhance your viewing enjoyment, particularly
when viewing copy-protected programming.
H21 User Guide.indb 62
62
Important
• Best (HD Video and Digital Audio): Connect the HDMI cables to the HDMI jacks on the receiver
and your TV. HDMI cables also carry digital audio, so you do not need to make a separate audio
connection, unless you would like to use other audio outputs; for example, if you want to connect your
DIRECTV HD Receiver to a stereo or home theater system.
• Better (HD Video): Connect one end of the Component (Y Pb Pr) video cables to the
COMPONENT OUT video jacks on the DIRECTV HD Receiver. Connect the other end of the
component video cable to the component input on your TV, making sure to correctly match the
red, green and blue connectors. You will need to connect audio separately. (Note, some TV sets have
component video inputs that are non-HD. In this case, component video has the best available nonHD picture quality.)
• Good (Non-HD): Connect one end of the S-Video cables to the S-VIDEO OUT jacks on the
DIRECTV HD Receiver. Connect the other end to the S-Video input on your TV. Note: The SVideo cable will not provide an HD signal to your TV.
• Not recommended (Non-HD). You can use RCA connectors to connect your DIRECTV HD
Receiver to your TV, but it is not recommended. To get the best quality of image, use one of the
above methods. However, if your TV does not support S-Video, component or HDMI connections,
connect one end of the RCA cable (usually with a yellow plug) to the VIDEO OUT jack on the
DIRECTV HD Receiver. Connect the other end to the video input on your TV.
Choose one of the following connections:
Making the Video Connections
1/10/08 3:00:38 PM
that came with your TV.
source, refer to the instructions
trouble changing the video
an onscreen menu. If you have
change the video source using
MENU button that allows you to
for info.) Some TVs also have a
DIRECTV Remote. (See page 70
program the INPUT key on your
your receiver, you may need to
VCR and watching video from
To switch between watching your
TIP
H21 User Guide.indb 63
illustrated.
look exactly like those
equipment may not
The back panels of your
Cables –
Connect Video
SATELLITE IN
S-VIDEO
S-VIDEO
IN
COMPONENT IN
HDMI
HDMI
PHONE
JACK
AC IN
HDMI (includes
video & audio)
HDMI
DIGITAL AUDIO IN
(COAXIAL)
DIGITAL
AUDIO IN
(OPTICAL)
*Note: Do not confuse the component YPbPr cable with a standard
Audio/Video (RCA-type) cable. Observe the Red, Green, Blue color-coding.
You will not get HD video if you use the Video Out connector on your
DIRECTV HD Receiver or TV.
S-VIDEO
OUT
DIRECTV® HD Receiver
S-VIDEO
Television
GO
OD
BE
T
TE
R*
COMPONENT
OUT
BE
ST
1/10/08 3:00:38 PM
63
If your TV only has one audio input jack use AUDIO L (white) jack on the back of the DIRECTV HD Receiver to
make the connection.
H21 User Guide.indb 64
64
Note
HD Receiver to your TV.
• Good: For analog audio, connect the white (L) and red (R) RCA-type cables from the DIRECTV
if you are already using an HDMI cable for audio on your TV.
These outputs can also be used if you wish to listen to audio on a stereo or home theater system, even
your DIRECTV HD Receiver to an DIGITAL INPUT (COAXIAL) jack on your TV.
• Better 2: Connect a Coaxial Audio cable from the DIGITAL OUTPUT (COAXIAL) jack on
your DIRECTV HD Receiver to a DIGITAL AUDIO IN (OPTICAL) jack on your TV.
• Better 1: Connect an Optical Audio cable from the DIGITAL AUDIO OUT (OPTICAL) jack on
• Best: If you connected your DIRECTV HD Receiver to your TV with HDMI cables you do not need
to make a separate audio connection, unless you would like to use other audio outputs; for example, if
you want to connect your DIRECTV HD Receiver to a stereo or home theater system.
• Better: You may also receive digital audio using the Digital Optical (S/PDIF) or Digital Coaxial
connections:
Making the Audio Connections
1/10/08 3:00:42 PM
If you used an
HDMI cable to
hook up video,
you can skip this
section.
H21 User Guide.indb 65
The back panels of your equipment
may not look exactly like those
illustrated.
Connect Audio Cables –
SATELLITE IN
DIRECTV® HD Receiver
S-VIDEO
IN
RCA-type
AUDIO OUT
Television
COMPONENT IN
DIGITAL
AUDIO OUT
(OPTICAL)
HDMI
PHONE
JACK
AC IN
1/10/08 3:00:42 PM
65
* NOTE: For BEST audio quality, use the
HDMI cable for audio and video.
(See “Making the Video Connections.”)
DIGITAL OPTICAL
(S/PDIF)
DIGITAL COAXIAL
HDMI
DIGITAL AUDIO IN
(COAXIAL)
DIGITAL
AUDIO IN
(OPTICAL)
GO
OD
BET
T
E
R2
*
BE
T
T
ER
1*
H21 User Guide.indb 66
66
3) Plug all power cords into electrical sockets.
end into the PHONE JACK on the back of the DIRECTV HD Receiver.
a phone jack on your wall (or into a phone splitter that is plugged into a phone jack) and the other
2) Connect DIRECTV HD Receiver to Telephone Line. Plug one end of the telephone cord into
appropriate connection.
this connection to a cable entry point in your house. Your DIRECTV installer will make the
coaxial cable from your SWM to the SATELLITE IN jack. Some systems may instead make
installation includes an SWM (Single Wire Multiswitch), you should connect the RG-6 RF
your satellite dish to the jack labeled SATELLITE IN on the DIRECTV HD Receiver. If your
1) Connect DIRECTV HD Receiver to Satellite Dish. Connect the RG-6 RF coaxial cable from
Making the Basic Connections
1/10/08 3:00:47 PM
You’re almost
done!
H21 User Guide.indb 67
(Copy these numbers to page 50
along with your other purchase
information)
Model #
Receiver ID
Serial #
While you’re
looking at the
back of your
DIRECTV HD
Receiver, write
down the serial
number, receiver
ID and model
number. You’ll
need them later.
The back panels of your equipment
may not look exactly like those
illustrated.
Connect Other Cables –
SATELLITE IN
USB
DIRECTV® HD Receiver
S-VIDEO
OUT
1
COMPONENT
OUT
VIDEO OUT
AUDIO OUT
DIGITAL
AUDIO OUT
(OPTICAL)
HDMI
2
PHONE
JACK
AC IN
3
1/10/08 3:00:47 PM
67
move to the language you prefer and press SELECT.
The first screen will allow you to select a language. Using the arrow keys on the remote control,
TV Resolutions Screen: As you select each resolution, an onscreen message asks if you can still see the
screen properly. If you can, press the INFO key. If not, the unsupported resolution is turned off after
a few seconds. If you turn on Native mode, the receiver will automatically adjust resolution to match
the resolution of individual TV programs as they are tuned.
TV Ratio Screen: This screen lets you select your TV’s aspect ratio: 4:3 or 16:9.
Several screens in the Guided Setup process are related to HDTV:
HDTV settings in Guided Setup
4) You will see a Welcome screen.
3)
H21 User Guide.indb 68
68
left position.
Make sure the MODE switch at the top of the remote control is set to DIRECTV, which is the far-
2) Press TV POWER ON. The DIRECTV HD Receiver will turn on.
1)
complete setup to begin enjoying your DIRECTV® service.
Now that your receiver and equipment are all hooked up and plugged in, you’re ready to
Guided Setup
AV2 TV
PWR
AV1
SELECT
MENU
1/10/08 3:00:48 PM
The User Guide
that came with
your TV will help
you set the HDTV
settings properly.
then select Setup.
SELECT on Help & Settings
on your remote, press
you’re ready, press MENU
the settings later. When
change or adjust some of
ON
TV
POWER
You may decide to set up,
TIP
TV
INPUT
H21 User Guide.indb 69
Guided Setup
is as simple
as following
the onscreen
instructions. When
in doubt, we’ve
usually highlighted
the most likely
choice for you.
69
1/10/08 3:00:48 PM
In order to protect your TV screen from burn-in (a side-effect caused when a stationary image is displayed for too long),
the DIRECTV HD Receiver interface automatically goes into screen saver mode, and displays a black screen with a
moving logo when no key is pressed for 5 minutes or more while a stationary image is displayed on the TV. To dismiss
the screen saver and return to what you were doing, press any key on the remote. Burn-in may cause permanent
damage to your TV and DIRECTV is not liable for any damages that may be caused to your TV.
Important
that’s right for you.
When you’re ready, just call 1-800-DIRECTV (1-800-347-3288) and pick the programming package
Have on hand your service address, social security number and a valid major credit card.
Note your access card and receiver ID numbers. (You may have written them down earlier in this
chapter.)
you make the call, be sure to:
Once all the setup processes are complete, all that’s left to do is activate your DIRECTV service. Before
Activate Your DIRECTV® Service
Next, you’ll be given the opportunity to program your remote to control other equipment such as your
TV and/or DVD player. Just follow the screen instructions and you’ll be ready to watch in no time!
After these setup procedures are complete, you’ll see a message onscreen that says, “Acquiring Satellite
Info,” as the receiver gathers information from the satellite for the onscreen program guide.
Simply follow the onscreen directions to complete your setup functions. If you’ve installed your satellite
dish and system yourself, you’ll be guided though various functions for optimizing your signal and setup
— including positioning your dish and a system test. If you had your system professionally installed,
these functions already have been completed.
Now, let us lead the way…
Highlight Setup and press SELECT.
equipment, onscreen instructions will direct you on how to do this.
with other audio equipment, such as a stereo, you can. When you program the remote for the audio
regardless of the slide switch position. If you would like to change the VOL and MUTE to work
Once your remote is programmed to work with your TV, the VOL and MUTE key control the TV
(AV1 and AV2).
5) Follow the onscreen instructions to program your remote for your TV or additional equipment
4) Press SELECT on Remote in the left menu.
3)
H21 User Guide.indb 70
70
Press MENU to display the Menu.
2) Highlight Help & Settings and press SELECT.
1)
additional equipment such as a DVD, VCR, stereo, or second TV or DIRECTV HD Receiver.
You can program the DIRECTV® Remote Control to operate your TV power, volume and mute,
want to make changes, or you’ve acquired some new equipment, follow these instructions.
You may have already programmed your remote control during Guided Setup, but if you didn’t, or you
Programming Your Remote Control
1/10/08 3:00:48 PM
If you
programmed your
Remote Control
during Guided
Setup, you can
skip this section.
H21 User Guide.indb 71
onscreen instructions to configure your remote.
71
1/10/08 3:00:48 PM
Setup, then select Remote from the left menu. Press SELECT on the IR/RF Setup button. Follow the
To set up an RF Capable Remote, press the MENU key, press SELECT on Help & Settings, then select
other receivers in your home.
house. Once programmed, your RF Remote will be addressed to only one receiver, so will not affect
is up to 200 feet, with some possible decrease due to weak batteries or obstacles such as walls in your
cabinet, or you use the remote from another room in your house. The operating range of an RF Remote
Receiver without having to point your remote directly at it, such as when the receiver is installed in a
for it to respond.) If you have an RF Capable Remote, you can use it to operate the DIRECTV HD
remotes you are familiar with are probably IR. (An IR remote must be pointed at its associated device
The remote control included with your DIRECTV HD Receiver works using IR (infrared). Most
if you want to change your Remote setup later.
RF Remote Control during Guided Setup. This information is included here if you skipped that part, or
You can skip this section if you do not have an RF Capable Remote (sold separately) or you set up your
Using an IR/RF Remote to Control Your DIRECTV HD Receiver
H21 User Guide.indb 72
72
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H21 User Guide.indb 73
High-Def
101
Appendix B
80 Wide-Screen vs. Standard Formats
79 Supported Resolutions
77 Options For Changing Video Output
74 About High-Definition
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73
H21 User Guide.indb 74
HD (high definition) is digital TV that can provide the highest quality picture, at resolutions 1080i,
720p, 480p, or 480i.
74
ED (enhanced definition) is digital TV that can display a higher resolution picture than SDTV. An
EDTV can display at 480i or 480p.
SD (standard definition) is digital TV that offers a picture quality that is better than older analog
televisions. SDTV displays images at a resolution of 480i.
resolutions.
of the TV picture you see. See “Resolution and Interlacing” on page 75, for an explanation of display
might see used regarding Digital TV broadcasts. Although your DIRECTV HD Receiver is a “true”
HD receiver, the type of TV or monitor you plug it into (SD, ED, or HD) can affect the resolution
“Digital TV” refers to a television that can receive and display digital images. Following are terms you
Digital TV is a newer system for broadcasting TV signals delivering higher quality audio and video.
analog as well.
standard off-air antenna, it’s the type you receive, and most broadcasts from local cable companies are
Analog TV is the type of TV broadcast you may be most familiar with. If you get your broadcasts via a
Types of TV Broadcasts
about high-definition and your DIRECTV HD Receiver.
What is HD, and how does it differ from regular TV? To learn more, here’s some helpful information
About High-Definition
1/10/08 3:00:48 PM
To get the
best-quality
TV picture, you
need an HD TV
to go with your
DIRECTV HD
Receiver.
H21 User Guide.indb 75
Specification for HDTV broadcasts and equipment requires either 1080i or 720p.
75
1/10/08 3:00:49 PM
scan). Most standard TV broadcasts are 480i; some DVDs and non-HDTV digital broadcasts use 480p.
720 or 1080, as described above) followed by either the letter “i” (for interlaced) or “p” (for progressive
The specifications for video resolution are usually stated by giving the number of horizontal lines (480,
video information.
to as “progressive scan” video, frames are displayed every 1/60th of a second containing all of the lines of
thinking it’s seeing twice the resolution that’s actually being displayed. In non-interlaced video, referred
combine them into one frame lasting 1/30th of a second. In this way, interlacing tricks the eye into
other line. Interlaced signals take every other line from 2 frames, each lasting 1/60th of a second, and
The term “interlacing” refers to whether each of those frames contains all of the lines of image, or every
Interlaced & Progressive
frame; HDTV uses either 720 or 1080 lines to compose each frame.
detailed and sharp the picture. Standard TV resolution uses 480 horizontal lines to make up each video
up each frame of a video image. The more lines of resolution used to compose each frame, the more
TV equipment and broadcasts, resolution is defined by the number of horizontal lines displayed to make
lines scanning across the screen. The set of lines that make up a complete image are called a “frame.” For
If you’ve ever looked very closely at your TV, you have noticed the picture is actually made up of many
Resolution
Two elements that determine the quality of a TV picture are:
Resolution & Interlacing
H21 User Guide.indb 76
76
See the next page for your options.
You can set up your preferences for format during Guided Setup and change them at any time.
DIRECTV HD Receiver lets you choose from a variety of screen formats to deal with those scenarios.
What if you’re watching a nearly square-shaped 4:3 broadcast on a 16:9 TV, or vice versa? The
Screen Formats
on TV. You will be able to see much of what is captured on fi lm, but lost on an SDTV display.
more like the shape of movies shown in theaters, which makes HD an ideal format for viewing movies
HDTV broadcasts, the aspect ratio is 16:9—nearly twice as wide as it is tall. This is, not coincidentally,
conventional TVs—slightly wider than they are tall. SDTV and EDTV can be either 4:3 or 16:9. For
For analog TV, the aspect ratio is 4 units wide by 3 units high (4:3). This is the familiar shape of
referring to the shape of the screen as defined by the ratio of the screen’s width to its height.
In addition to resolution and interlacing, a television picture is also defined by its aspect ratio—
Aspect Ratio
1/10/08 3:00:49 PM
H21 User Guide.indb 77
The FORMAT
key, made
simple: Keep
pressing the
FORMAT key
until you like the
picture on your
TV.
*
6th press: 480p/Crop
7th press: 1080i/Stretch
8th press: 1080i/Letter box
9th press: 1080i/Crop
10th press: repeat cycle
77
1/10/08 3:00:49 PM
In Native mode, the receiver automatically adjusts resolution to match the resolution of individual
TV programs as they are tuned.
1st press: 480i/Stretch
2nd press: 480i/Letter box
3rd press: 480i/Crop
4th press: 480p/Stretch
5th press: 480p/Letter box
cycle of settings for the FORMAT key are as follows:
your TV supports only 1080i, 480i and 480p and it is a 16:9 television, and Native is turned off *, the
key will cycle through 720p Stretch, 720p Letter and 720p Crop, and back again. If you indicated that
resolution/format setting is. For example, if you selected only 720p as your resolution, the FORMAT
you set in System Setup. With each press, an onscreen message will let you know what the current
resolution selections (i.e. 480i, 720p, etc). Available screen formats are based on the TV Aspect Ratio
by your TV. In addition, it will cycle through Stretch, Letter and Crop settings for each of your TV
Pressing this key will cycle the resolutions that you’ve indicated in System Setup as being supported
FORMAT key on Your Remote
key on the remote control and the RESOLUTION key on the front panel of the receiver.
resolution and/or screen format. There are two keys that can be used to make changes: the FORMAT
In order to optimize the display of programs on your television, you may occasionally need to change the
Options For Changing Video Output
H21 User Guide.indb 78
78
the resolution to which the receiver is set; they will change with each key press.
that solves the problem. The lights next to the RESOLUTION key on the front panel will light above
is not supported by your television. By pressing this key, you can check all available resolutions to see if
format settings. If video and audio are not appearing, it may be because the current resolution setting
This key is used to cycle all available resolutions on your DIRECTV HD Receiver. It does not cycle
RESOLUTION Key on Receiver Front Panel
supported by your television.
Press SELECT on the Resolution tab and mark or unmark the TV Resolutions to display the resolutions
resolution setting: Press MENU, select Help & Settings, then Setup, then TV Type in the left side menu.
settings include a resolution that your TV doesn’t support. To correct this, you’ll need to change your
a second between presses to allow the Receiver to change the resolution.) This can happen if your
If pressing this key causes a loss of video and audio, continue to press it until the picture returns. (Wait
settings is not necessary.
settings with a single key until the picture displays the way you like it. Navigating menus to modify
program’s native resolution. The FORMAT key allows you to easily cycle all resolution and format
If Native is turned on, the FORMAT key cycles through Stretch, Letter and Crop for the current TV
If your TV supports all formats (1080i, 720p, 480i and 480p), then your cycle would also include 720p.
1/10/08 3:00:49 PM
Resolution made
simple: Set
the resolution
to the highest
number that your
TV supports by
pressing the
RESOLUTION
key.
H21 User Guide.indb 79
NOTES:
1080i, 720p, 480i, 480p
1080i, 720p, 480i, 480p
480i
480i
YPbPr
HDMI
S-Video
Video (RCA Type/Yellow)
720p and 1080i are HD formats. 480i and 480p are not.
S-Video and RCA outputs display all resolutions as 480i.
Available Resolutions
Output Connection
The following table shows the resolutions that can be output from each type of connection:
Supported Resolutions
1/10/08 3:00:49 PM
79
H21 User Guide.indb 80
80
This format crops (cuts off ) the left and right portions of the 16:9 frame so it fits the 4:3 screen.
Crop
are stretched to compensate.
vertically until it’s tall enough to fi ll the screen. Your entire screen will be full, but the program images
In the Stretch setting, instead of adding bars to the top and bottom, the 16:9 program image is stretched
Stretch
information on the best color for your set.
and press SELECT, then set Bar Color option to the desired color. See your TV owner manual for
then select Help & Settings. Select Setup, then select the Display menu. Highlight the Preferences tab
gray or black bars are seen at the top and bottom of the screen. To change the bar color, press MENU,
the aspect ratio of the program is maintained, the image is no longer tall enough to fi ll your screen, so
With this format, the 16:9 image is shrunk until the entire width of the program fits on your TV. Since
Letterbox
alleviate this, choose:
For a standard 4:3 TV showing a wide screen program, the program is too wide to fit on the screen. To
4:3 TVs Showing 16:9 programs
Wide-Screen vs. Standard Formats
1/10/08 3:00:49 PM
You can watch
HD programs
on a standard
TV, but you
won’t really be
watching HD.
H21 User Guide.indb 81
Only Letterbox
shows the entire
original 16:9
image without
distortion.
For 16:9 program signals:
For 4:3 program signals:
Letterbox
Stretch
Fills TV Screen
Crop
If your display is a 4:3 format TV or monitor, your format options include these:
1/10/08 3:00:49 PM
81
H21 User Guide.indb 82
82
This format crops (cuts off ) the top and bottom of a 4:3 frame, keeping the 4:3 ratio intact.
Crop
compensate.
it’s wide enough to fi ll the screen. Your entire screen will be full, but the images are a little stretched to
In this setting, instead of adding bars to the sides, the 4:3 program image is stretched horizontally until
Stretch
described previously, then select the desired bar color option under the Preference tab.
at the left and right edges. To change the bar color, access the Display Options screen in System Setup as
ratio is maintained, the image is no longer wide enough to fi ll the screen, so gray or black bars are seen
Here the 4:3 image is shrunk until the entire height of the program fits on your TV. Since the aspect
Pillar box
Your choices here include:
For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to fit the screen.
16:9 TVs Showing 4:3 programs
1/10/08 3:00:50 PM
Fortunately, you
can still watch
regular TV on
your HD TV.
H21 User Guide.indb 83
Only Pillar Box
shows the entire
original 4:3
image without
distortion.
For 16:9 program signals:
For 4:3 program signals:
Pillar Box
Fills TV Screen
Stretch
Crop
If your display is a 16:9 format TV or monitor, your format options include these:
1/10/08 3:00:50 PM
83
H21 User Guide.indb 84
1/10/08 3:00:50 PM
H21 User Guide.indb 85
Index
F
Cables 40, 43, 60, 61
Caller ID
problems 38
Category sort 26
Channel banner 5, 29, 40
Channel blocks 30
Channel list 31
Connections 40, 43, 59
Favorites 13, 28, 41
FCC Customer Information 53
FORMAT button 77, 78
Front Panel 77, 78
EXIT key 26
E
Guide 26
Guided Setup 43, 68
GUIDE key 16
Digital Audio 7, 59, 60
coaxial 59
optical 60
Digital TV 74
DIRECTV HD Receiver Problems
37
DIRECTV mode 38, 42
DIRECTV PROTECTION PLAN
51
Dish-pointing coordinates 43
Display
formats 74, 77, 78, 81, 83
Dolby® Digital 5.1 25
DVI 59
Language 68
Language for Audio 24
Lock 32
Locking the System 32
L
Jacks 40, 43, 60, 61
J
INFO key 13, 16, 19, 40
Interlacing 74, 75
I
HDMI 7, 59, 62, 64, 79
HDTV 3, 59, 68, 74, 75, 76
High Definition 74
H
G
D
C
Batteries 38, 42, 43, 71
Buttons 37
B
Access card 5, 43, 44, 69
Adult Channels 30
Analog TV 74
ARROW keys 5
Aspect Ratio 76, 77
Audio options 13, 24
Dolby® Digital 5.1 25
language 24
Autotune 17
A
Index
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85
H21 User Guide.indb 86
86
Parental Controls 13, 24, 30, 32, 33
adult channels 30
channel blocks 13, 24, 30, 32, 33
ratings 13, 24, 30, 32, 33
spending limits 13, 24, 30, 32, 33
unlocking 13, 24, 30, 32, 33
unrated programs 13, 24, 30, 32,
33
viewing hours 13, 24, 30, 32, 33
Passcode 32, 33
Pay Per View 2, 15, 19, 26, 31
Power Surge 39
Previous Channel(s) 11, 39
Program details 13
P
Notification 29
N
MENU key 5, 22, 26, 27, 32, 33,
41, 43, 62, 68
Messages 13, 29
Mode Switch
remote control 43
Movie Ratings 30
MUTE key 11, 44, 70
M
Quick Menu 5, 30, 43
Q
Program Guide 36, 37, 47, 69
date & time 36, 37, 47, 69
quick menu 36, 37, 47, 69
scrolling 36, 37, 47, 69
sorting 36, 37, 47, 69
tuning to a program 36, 37, 47, 69
using 36, 37, 47, 69
Programming 2, 5, 11, 27, 31, 41,
47, 58, 62, 69
ordering 2, 5, 11, 27, 31, 41, 47,
58, 69, 70
Remote Control 70
tuning to 2, 5, 11, 27, 31, 41, 47,
58, 69, 70
Progressive 75
Purchases 19
Satellite Data Acquisition 37
S
Ratings 30
Rear Panel 6
Receiver Rear Panel 6
Recent Searches 28
Remote Control 5, 11, 13, 16, 19,
22, 28, 31, 36, 37, 38, 40, 41,
42, 43, 44, 68, 69, 70, 71
keys 5, 11, 13, 16, 19, 22, 28, 31,
36, 37, 38, 40, 41, 42, 43, 44,
68, 69, 70
modes 5, 11, 13, 16, 19, 22, 28,
31, 36, 37, 38, 40, 41, 42, 43,
44, 68, 69, 70
problems 5, 11, 13, 16, 19, 22, 28,
31, 36, 37, 38, 40, 41, 42, 43,
44, 68, 69, 70
programming 5, 11, 13, 16, 19,
22, 28, 31, 36, 37, 38, 40, 41,
42, 43, 44, 68, 69, 70
RESET 36, 37, 40, 41
Resolution 68, 75, 78
Restart 41
RF Remote 71
R
1/10/08 3:00:50 PM
Index
H21 User Guide.indb 87
Index
Unlock a Particular Program 32
U
Temporarily unlock 32
Timer 39
To Do List 18, 19
Troubleshooting 36
Tuning to a program 42
TV Aspect Ratio 77
TV ratings 30
T
Satellite Setup 43
Screen Format 77
SDTV 74, 76
Search 15, 27
Settings 33, 43, 68
Setup 40, 41, 43, 61, 68
Showings 15
Spending limit 31
System Test 36, 43
YPbPr Video/Connection 7, 59, 79
Y
Warranty 45, 46, 47, 48, 50, 60
W
Video Output 59, 77
V
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87
H21 User Guide.indb 88
1/10/08 3:00:50 PM
Notes
H21 User Guide.indb 89
Notes
1/10/08 3:00:51 PM
H21 User Guide.indb 90
90
Rev. 1.0 — H21nc.080110
Due to restrictions imposed by copyright holders, certain programming may include content protection measures that may restrict viewing
in high defi nition and/or recording with certain consumer electronics equipment attached to the receiver. Please contact the manufacturer
of such equipment for additional information.
Th is product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this
copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless
otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.”
ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL AND REQUIRES VALID SERVICE ADDRESS,
SOCIAL SECURITY NUMBER AND/OR MAJOR CREDIT CARD. DEPOSIT OR PREPAYMENT MAY BE REQUIRED. Programming subject to change. DIRECTV services not available outside the U.S. DIRECTV programming is sold separately and independently of DIRECTV System hardware. A valid programming subscription is required to operate DIRECTV System hardware. Activate your
DIRECTV programming today at 1-800-DIRECTV (1-800-347-3288). Manufactured under license from Dolby Laboratories. “Dolby” and
the double-D symbol are trademarks of Dolby Laboratories. ©2007 DIRECTV, Inc. DIRECTV, the Cyclone Design logo, DIRECTV Active, and ADVANCED PROGRAM GUIDE are trademarks of DIRECTV, Inc.
1/10/08 3:00:51 PM
The
Fine
Print
H21_UG-Inside Back Cover.indd xci
Indicates a present or future pay per view program
has been scheduled for purchase.
Shows an Autotune has been set for matching
programs in a “Search.”
Indicates an Autotune set for a present or future
program conflicts with another scheduled program.
Indicates an Autotune has been set for all episodes
of an ongoing program.
Shows an Autotune has been set for a future program,
or a present program is Autotuned.
Denotes an error condition has occurred.
Indicates program shown in letterbox format.
1/10/08 3:01:23 PM
Indicates a pay per view program is available as an
All Day Ticket replay.
Indicates a rating level or channel that is blocked via
Parental Controls.
Shows that there are no current limits imposed.
Shows that limits are temporarily unlocked.
Shows that Parental Control limits are currently
“locked.”
UP and DOWN arrows move the highlight in the
indicated direction.
Scheduler Icons
Indicates no new messages are in the Inbox.
Indicates one or more new messages are in the
Inbox.
Denotes that no alternate audio tracks available.
Denotes one or more alternate audio tracks available
for a program.
Other Icons
Objects are scrollable above or below the visible
window.
LEFT and RIGHT arrows move the highlight in
the indicated direction.
Arrow Icons
Indicate that a show’s start or end time is earlier or
later than is visible in the Guide program cell.
Icon Reference
1/10/08 3:01:55 PM
User Guide
HD Receiver
DIRECTV
U-Pop Kids: Radio Disney Kids: XM Kids Latino: Caliente Latino: Fuego Lifestyle: Fine
ne
eT
Tuning
uning R
Rock:
ock Big
Tracks Rock: Boneyard Rock: Fred Rock: Liquid : Rock: XMU Talk: High Voltage
Urban: The
Groove HBO (East) HBO (West) HBO Family (East) HBO Family (West) HBO HD
HBO Siigna
®
ture HBO2 (East) HBO2 (West) Starz (East) Starz (West) Starz Edge Starz InBlack
Sttarz - Encore (East) Starz - Encore (West) Starz - Encore Action Starz - Encore Drama Starz En
ncore
e Lov
Starz - Encore Mystery Starz - Encore Wam Starz - Encore Westerns FLIX The Movie
e
Channe
C
el
(East) The Movie Channel (West) SHOWTIME (East) SHOWTIME (West) SHOWTIME
E
Exxtrem
me
SHOWTIME HD SHOWTIME Showcase SHOWTIME TOO Sundance Channel Cinem
max (Eas
Cinemax (West) MoreMAX Altitude Sports & Entertainment Comcast SportsNet
(Chicag
C
go)
Comcast SportsNet (Mid-Atlantic) Comcast SportsNet (West) CSTV: College Sports
s
Te
elevisiion
ESPNU FSN Arizona FSN Bay Area FSN Cincinnati FSN Detroit FSN Florida FSN
Midwes
M
st
FSN New England FSN New York FSN N
DIRECTV® HD RECEIVER USER GUIDE
Great TV viewing is in your hands!
A good way to begin learning about your
DIRECTV System is to familiarize yourself with
the remote control. You’ll find further details
throughout the User Guide relating to specific
functions.
®
Navigating 101
You’ll find you can get around nearly all
onscreen menus the same simple way.
Highlight… a menu or button by using the
ARROW keys (up, down, left and right).
To place batteries in your remote
control:
1. Remove cover from the battery
compartment by sliding it
downward.
2. Insert 2 AA batteries (supplied),
matching
the positive (+) and negative (–) at
each end.
3. Slide the cover back on to complete
installation.
To program your remote control:
1. See “Programming Your Remote
Control” on page 70.
Choose it… by pressing SELECT while the
item is highlighted.
Note: Don’t worry about getting stuck in a menu. You can
always press EXIT to return to video.
Keys in the shaded area below can be programmed to function with your VCR, DVD player or stand-alone DVR unit.
MODE SWITCH
POWER
Changes remote to control other
TV INPUT equipment, for example, a DVD
Changes the “source” — the piece of equipment
whose signal is displayed on your TV
Turns your DIRECTV HD Receiver and other equipment on and off, as selected with MODE switch
FORMAT
Turns your TV and DIRECTV HD Receiver on and off
DIRECTV & TV POWER ON/OFF
Cycles through HD resolution and screen format options
ADVANCE
REPLAY
PLAY
REWIND
FFWD
PAUSE
RECORD
ACTIVE
LIST
Displays the DIRECTV Active™ Channel–
local weather and more!
GUIDE
Displays the onscreen program Guide
SELECT
Selects any highlighted item
BACK
Takes you to the screen you visited previously
MENU
Displays a compact menu of settings and services
RED
In Guide, jumps 12 hours back; other functions
vary — look for onscreen hints
GREEN
In Guide, jumps 12 hours forward; other functions
vary — look for hints onscreen
VOLUME
Raises or lowers volume
MUTE
Toggles sound volume on/off
NUMBER KEYS & DASH
Tune to a channel directly; also input numbers
when needed in onscreen menus
Displays your To Do List
EXIT
Exits any menu and returns to last channel viewed
ARROWS
Move highlight to items in whatever direction needed
INFO
Displays info for a highlighted or fullscreen
program
BLUE
In live TV, displays the Mini Guide; other
functions vary — look for onscreen hints
YELLOW
In fullscreen TV, cycles through alternate audio
tracks; other functions vary — look for onscreen
hints
CHAN/PAGE
In live TV, changes channel up or down; in a menu,
such as the Guide, scrolls page up or down
PREV
Tunes to last channel viewed
ENTER
Activates channel number entries quickly
H21 Front+Back Cover-perfect.indd i
STOP