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Washing Machine JLWM1437 User Manual Contents Safety information Children and vulnerable people safety General Safety Safety instructions Installation Electrical connection Water connection Use Service Disposal Installation Unpacking Information for installation Product description Appliance overview Control panel Special features Control panel description Display Dial and buttons Introduction On/Off Temp Spin Prewash Stain Permanent Extra rinse Permanent Extra soft Easy iron Delay start Reduce time Start/Pause Programmes Programme Chart Settings Acoustic signals 2 4 4 4 6 6 6 6 7 7 7 8 8 9 12 12 13 13 13 14 16 16 16 16 16 17 17 17 17 17 17 18 18 19 19 23 23 Child Lock Before first use Daily use Activating the appliance Loading the laundry Filling the detergent and additives Check the position of the detergent flap Setting a programme Starting a programme Starting a programme with the delay start The SensiCare System load detection Interrupting a programme and changing the options Cancelling a running programme Opening the door - Adding garments End of the programme Draining water out after end of cycle Stand-by option Hints and tips The laundry load Stubborn stains Detergents and other treatments Ecological hints Water hardness Care and cleaning External cleaning Descaling Maintenance wash Door seal with double lip trap Cleaning the drum Cleaning the detergent dispenser Cleaning the drain pump Cleaning the inlet hose and the valve filter Emergency drain Frost precautions Troubleshooting Introduction Possible failures Consumption values 23 24 25 25 25 25 26 26 26 27 27 27 27 28 28 28 28 30 30 30 30 30 31 32 32 32 32 32 32 33 34 36 36 36 37 37 38 40 Washing Machine User Manual Technical Data Quick guide Daily use Cleaning the drain pump filter 42 43 43 44 Programmes 44 Product Information sheet in reference to E.U. regulation 1369/2017 46 Repairs - after sales service 48 Safety information Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damages that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference. Children and vulnerable people safety • • • • • • • • • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away unless continuously supervised. Children of less than 3 years of age should be kept away unless continuously supervised. Do not let children play with the appliance. Keep all packaging away from children and dispose of it appropriately. Keep detergents away from children. Keep children and pets away from the appliance when the door is open. If the appliance has a child safety device, it should be activated. Children shall not carry out cleaning and user maintenance of the appliance without supervision. General Safety • 4 Do not change the specification of this appliance. Washing Machine User Manual • • • • • • • • • • This appliance is intended to be used in household and similar applications such as: – staff kitchen areas in shops, offices and other working environments; – by clients in hotels, motels, bed & breakfast and other residential type environments; – areas for communal use in blocks of flats or in launderettes. Do not exceed the maximum load of 8 kg (refer to the "Programme chart" chapter). The operating water pressure at the water entry point from the outlet connection must be between 0.5 bar (0.05 MPa) and 8 bar (0.8 MPa). The ventilation opening in the base must not be covered by a carpet, mat, or any floor covering. The appliance must be connected to the water mains using the new supplied hose sets, or other new hose sets supplied by the Authorised Service Centre. Old hose sets must not be reused. If the mains power supply cable is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons to avoid an electrical hazard. Before any maintenance operation, deactivate the appliance and disconnect the mains plug from the socket. Do not use high pressure water sprays and/or steam to clean the appliance. Clean the appliance with a moist cloth. Use only neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects. Washing Machine User Manual 5 Safety instructions Installation The installation must comply with relevant national regulations. • Remove all the packaging and the transit bolts including rubber bush with plastic spacer. • Keep the transit bolts in a safe place. If the appliance is to be moved in the future they must be reattached to lock the drum to prevent an internal damage. • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear. • Do not install or use a damaged appliance. • Follow the installation instructions supplied with the appliance. • Do not install or use the appliance where the temperature can be less than 0°C or where it is exposed to the weather. • The floor area on which the appliance is to be installed must be flat, stable, heat resistant and clean. • Make sure that there is air circulation between the appliance and the floor. • When the appliance is in its permanent position, check if it is levelled correctly with the aid of a spirit level. If it is not, adjust the feet accordingly. • Do not install the appliance directly above a floor drain. • Do not spray water on the appliance and do not expose it to excessive humidity. • Do not install the appliance where the appliance door cannot be fully opened. • Do not put a closed container to collect possible water leakage under the appliance. Contact the Authorised Service Centre to ensure which accessories can be used. 6 Electrical connection Warning! Risk of fire and electric shock. • The appliance must be earthed. • Always use a correctly installed shockproof socket. • Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply. • Do not use multi-plug adapters and extension cables. • Make sure not to cause damage to the mains plug and to the mains cable. Should the mains cable need to be replaced, this must be carried out by our Authorised Service Centre. • Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation. • Do not touch the mains cable or the mains plug with wet hands. • Do not pull the mains cable to disconnect the appliance. Always pull the mains plug. • This appliance complies with the E.E.C. Directives. Water connection • Do not cause damage to the water hoses. • Before connection to new pipes, pipes not used for a long time, where repair work has been carried out or new devices fitted (water meters, etc.), let the water flow until it is clean and clear. • Ensure that there are no visible water leaks during and after the first use of the appliance. • Do not use an extension hose if the inlet hose is too short. Contact the Authorised Service Centre for the replacement of the inlet hose. Washing Machine User Manual • It is possible to see water flowing from the drain hose. This is due to the testing of the appliance with the use of water in the factory. • You can extend the drain hose to maximum 400 cm. Contact the Authorised Service Centre for the other drain hose and the extension. Use Warning! Risk of injury, electric shock, fire, burns or damage to the appliance. • Follow the safety instructions on the detergent packaging. • Do not put flammable products or items that are wet with flammable products in, near or on the appliance. • Make sure that all metal objects are removed from the laundry. • Do not wash fabrics which are heavily soiled with oil, grease or other greasy substances. It can damage rubber parts of the washing machine. Prewash such fabrics by hand before loading them into the washing machine. • Do not touch the glass door while a programme is in operation. The glass can get hot. Service • To repair the appliance contact an Authorised Service Centre. • Use original spare parts only. Disposal Warning! Risk of injury or suffocation. • Disconnect the appliance from the mains electrical and water supplies. • Cut off the mains electrical cable close to the appliance and dispose of it. • Remove the door catch to prevent children or pets from becoming trapped in the drum. • Dispose of the appliance in accordance with local requirements for the disposal of Waste Electrical and Electronic Equipment (WEEE). Washing Machine User Manual 7 Installation Warning! Refer to Safety chapters. Unpacking 1. Remove the external film. If necessary, use a cutter. 2. Remove the cardboard top and the polystyrene packaging materials. 3. Open the door. Remove all the items from the drum . 4. Put the front polystyrene packaging element on the floor under the appliance. Carefully put down the appliance onto its rear side. 8 Washing Machine User Manual 5. Remove the polystyrene protection from the bottom. Put the appliance back into an upright position. 6. Remove the power supply cable and the drain hose from the hose holders. 1 2 7. Remove the three transit bolts and pull out the plastic spacers. We recommend that you keep the packaging and the transit bolts for any transport of the appliance. Information for installation Positioning and levelling Adjust the appliance correctly to prevent vibration, noise and movement of the appliance when it operates. 1. Install the appliance on a flat hard floor. The appliance must be levelled and stable. Make sure that the appliance does not touch the wall or other units and there is air circulation below the appliance. It is possible to see water flowing from the drain hose. This is because the washing machine has been tested at the factory. 8. Put the plastic caps, that you find in the user manual bag, in the holes. Warning! Do not put cardboard, wood or equivalent materials below the appliance feet to adjust the level. The inlet hose Caution! Make sure there is no damage to hoses and there are no leaks from the couplings. Do not use an extension hose if the inlet hose is too short. Contact the service centre for a replacement inlet hose. 2. Loosen or tighten the feet to adjust the level. All feet must rest firmly on the floor. Washing Machine User Manual 9 1. Connect the water inlet hose to the back of the appliance. 45 20 2. On the edge of a sink - Fasten the guide to the water tap or to the wall. O O 2. Position it toward left or right depending on the positon of the water tap. Make sure that the inlet hose is not in vertical position. 3. If necessary, loosen the ring nut to set it in the correct position. 4. Connect the water inlet hose to the cold water tap with 3/4'' thread. Make sure that the plastic guide cannot move when the appliance drains and the drain hose end is not immersed in the water. There may be a return of dirty water into the appliance. 3. If the end of the drain hose looks like this (see the picture), you can push it directly into the stand pipe. Water drainage The drain hose should stay at a height of no less than 60 cm and not more than 100 cm. You can extend the drain hose to maximum 400 cm. Contact the authorised service centre for the other drain hose and the extension. It is possible to connect the drain hose in different ways: 1. Make a U shape with the drain hose and put it around the plastic hose guide. 10 4. To a stand pipe with vent-hole - Insert the drain hose directly into a drain pipe. Refer to the Washing Machine User Manual illustration. The end of the drain hose must always be ventilated , i.e. the inner diameter of the drain pipe (min. 38 mm - min. 1.5") must be larger than the external diameter of the drain hose. 5.Without the plastic hose guide, to a sink spigot- Put the drain hose in the spigot and tighten it with a clamp. Refer to the illustration. Make sure that the drain hose makes a loop to prevent particles going into the appliance from the sink. 6. Position the hose directly to a built-in drain pipe in the room wall and tighten it with a clamp. Washing Machine User Manual 11 Product description Appliance overview 1 2 8 3 9 10 4 5 11 12 6 7 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12 Worktop Detergent dispenser Control panel Door handle Rating plate Feet for levelling the appliance Drain hose Inlet hose connection Mains cable Transit bolts Hose support Washing Machine User Manual Control panel • The SensiCare System automatically adjusts the programme duration to the laundry in the drum to achieve perfect washing results in the minimum possible time. Special features Your new washing machine meets all modern requirements for an effective treatment of laundry with low water, energy and detergent consumption and will care for fabrics. Control panel description Denim Outdoor Sports heavy Wool Silk Duvet Anti-allergy 5 6 4 2 3 1 7 Cotton Cotton eco Reduce time Te mp Synthetics Delicates Start/ Pause Delay start Spin 14 min wash Rinse Prew a sh Spin/Drain St ain E x t r a rinse E xtra sof t E a s y i ro n 9 8 On/Off 13 1. 2. 3. 4. 5. 6. 7. Programme dial Spin selection touch button Temp touch button Display Delay start touch button Reduce time touch button Start/Pause touch button Washing Machine User Manual 12 11 10 8. 9. 10. 11. 12. 13. Easy iron touch button Extra soft touch button Extra rinse touch button Stain touch button Prewash touch button On/Off push button 13 Display The Temperature area: Temperature indicator Cold water indicator Child safety lock indicator. Delay start indicator. Door locked indicator. The digital indicator can show: • Programme duration (e. g. • Delay time (e. g. • Cycle end ( • Warning code (e.g. ). ). ). ). Time Manager bars level indicator. Maximum laundry weight indicator. Add garments indicator. Lights on during the beginning of the Wash phase, while the user can still pause the appliance and add more laundry. Drum clean indicator. Night indicator. Rinse Hold indicator. 14 Washing Machine User Manual The spin area: Spin speed indicator No Spin indicator. Spin phase is off. Washing Machine User Manual 15 Dial and buttons Introduction Spin When you set a programme, the appliance automatically sets the maximum spin speed allowed, except for programme Denim. With this option you can change the default spin speed. The options/functions are not available with all washing programmes. Check the compatibility between options/ functions and washing programmes in the "Programme Chart". An option/function can exclude another one, in this case the appliance doesn't allow you to set incompatible options/functions. Touch this button repeatedly to: On/Off Press this button for a few seconds to activate or deactivate the appliance. Two different tunes sound while switching the appliance on or off. As the Stand-by function automatically deactivates the appliance after several minutes to reduce the energy consumption, you may need to activate the appliance again. For more details, refer to Stand-by paragraph in Daily Use chapter. Temp When you select a washing programme, the appliance automatically proposes a default temperature. Touch this button repeatedly until the desired temperature value appears on the display. When the display shows the indicators appliance does not heat the water. 16 , the • Decrease the spin speed. The display shows only the spin speeds available for the set programme. • Activate the No spin option. Set this option to deactivate all spin phases. The appliance performs only the draining phase of the selected washing programme. Set this option for very delicate fabrics. The rinse phase uses more water for some washing programmes. The display shows the indicator . • Activate the Rinse hold option. The final spin is not performed. The water of the last rinse is not drained out to prevent the fabrics from creasing. The washing programme ends with water in the drum. The display shows the indicator . The door stays locked and the drum turns regularly to reduce creasing. You must drain the water to unlock the door. At the end of the programme, touch the Start/ Pause button: the appliance performs the spinning phase and drains the water. The appliance empties the water out automatically after 18 hours approximately. • Activate the Night option. The intermediate and the final spinning phases are suppressed and the programme ends with water in the drum. This helps to reduce creasing. Washing Machine User Manual The display shows the indicator . The door stays locked. The drum turns regularly to reduce creasing. You must drain the water to unlock the door. As the programme is very quiet, it is suitable for use at night time when cheaper electricity tariffs are available. In some programmes the rinses are performed with more water. At the end of the programme, touch the Start/ Pause button: the appliance performs only the draining phase. The appliance empties the water out automatically after 18 hours approximately. Permanent Extra rinse With this option you can add a few rinses according to the selected washing programme. Use this option for people with allergies to detergent residues and with sensitive skin. This option increases the programme duration. The corresponding indicator above the touch button illuminates and also stays permanently on during next cycles until this option is deactivated. Prewash Permanent Extra soft With this option you can add a prewash phase to a washing programme. Set this option to optimise the fabric softener distribution and improve fabric softness. The corresponding indicator above the touch button illuminates. Recommended when you use fabric softener. • Use this option to add a pre-wash phase at 30 °C before the washing phase. This option is recommended for heavily soiled laundry, especially if containing sand, dust, mud and other solid particles. The options can increase the programme duration. Stain Touch this button to add the stain phase to a programme. The corresponding indicator above the touch button illuminates. Use this option for laundry with hard stains to remove. When you set this option, put the stain remover into compartment . This option increases the programme duration. This option is not available with a temperature lower than 40 °C. Washing Machine User Manual This option increases the programme duration. The corresponding indicator above the touch button illuminates and also stays permanently on during next cycles until this option is deactivated. Easy iron The appliance carefully washes and spins the laundry to prevent the creases. The appliance decreases the spin speed, uses more water and adapts the programme duration to the type of laundry. The related indicator comes on. Delay start With this option you can delay the start of a programme to a more convenient time. Touch the button repeatedly to set the required delay. The time increases in steps of 1 hour up to 20 hours. 17 With this option you can reduce the programme duration depending on the load size and the degree of soiling. When you set a washing programme, the display shows the default duration and dashes. Touch Reduce time button to reduce the programme duration according to your needs. The display shows the new programme duration and a number of dashes will decrease accordingly: ■ ■ Synthetics Reduce time Cotton eco indicator Cotton After touching the Start/Pause button, the display shows the indicator and the selected delay time and the appliance begins the countdown and the door is locked. ■ 1) Defaullt duration for all programmes. Start/Pause Touch the Start/Pause button to start, pause the appliance or interrupt a running programme. suitable for a full load of normally soiled garments. a quick cycle for a full load of lightly soiled garments. very quick cycle for a smaller lightly soiled load (max. half load recommended). the shortest cycle to freshen up a small amount of laundry. The Time Manager is available only with the programmes in the table. 18 Cotton Cotton eco 1) Synthetics indicator ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Washing Machine User Manual Programmes Programme Chart Programme Default temperature Temperature range Reference spin speed Spin speed range [rpm ] Cotton 40 °C 90 °C - Cold 1600 rpm (1600- 400) 8 kg White cotton and coloured cotton. Normal and heavy soil. 1600 rpm (1600- 400) 8 kg White cotton and fast-coloured cotton. Normal soil. The energy consumption decreases and the time of the washing programme is extended, ensuring good washing results. Synthetics 40 °C 60 °C - Cold 1200 rpm (1200 - 400) 3 kg Synthetic items or mixed fabric items. Normal soil. Delicates 30 °C 40 °C - Cold 1200 rpm (1200- 400) 3 kg Delicate fabrics such as acrylics, viscose and mixed fabrics requiring gentler washing. Normal soil. 14 min wash 30 °C 800 rpm (800- 400) 1,5 kg Synthetic and mixed fabric items. Light soil and items to freshen up. Rinse 1600 rpm (1600- 400) 8 kg All fabrics, except woollens and very delicate fabrics. Programme for rinsing and spinning the laundry. The default spin speed is the one used for cotton programmes. Reduce the spin speed accordingly to the type of laundry. If necessary, set the Extra rinse option to add rinses. With a low spin speed, the appliance performs delicate rinses and a short spin. Spin/Drain 1600 rpm (1600 -400) 8 kg To spin the laundry and to drain the water in the drum. All fabrics, except woollens and delicate fabrics. Cotton eco1) 40 °C 60 °C - 40 °C Washing Machine User Manual Maximum load Programme description (Type of load and soil level) 19 Programme Default temperature Temperature range Reference spin speed Spin speed range [rpm ] Anti-allergy 60 °C 1600 rpm (1600 - 400) 8 kg White cotton items. This programme removes micro-organisms thanks to a washing phase with the temperature maintained above 60°C for some minutes. This helps in removing germs, bacteria, micro-organism and particles. The addition of vapour together with an additional rinsing phase ensures a proper removal of detergent residues and pollens/ allergenic items, making it suitable for delicate and sensitive skins . Duvet 40 °C 60 °C - Cold 800 rpm (800 - 400) 3 kg Single synthetic blanket, padded clothes, duvets, down jackets and similar items. Silk 30 °C 800 rpm (800 - 400) 3 kg Special programme for silk and mixed synthetic items. Wool 40 °C 40 °C - Cold 1200 rpm (1200- 400) 1,5 kg Machine washable wool, hand washable wool and Sports heavy 30 °C 40 °C - Cold 1200 rpm (1200 - 400) 3 kg 20 Maximum load Programme description (Type of load and soil level) other fabrics with «hand washing» care symbol2). Mixed fabric sportswear. Light soil items or items to refresh. Washing Machine User Manual Programme Default temperature Temperature range Reference spin speed Spin speed range [rpm ] Outdoor 30 °C 40 °C - Cold 1200 rpm (1200- 400) Maximum load Programme description (Type of load and soil level) 2 kg3) Do not use fabric softener and make sure that there is no softener residue in the detergent dispenser. 1 kg4) Synthetic sport items. This programme is designed to gently wash modern outdoor sportswear and is also suitable for gym, cycling or jogging clothes or similar. The recommended laundry load is 2 kg. Waterproof, waterproof-breathable and water repellent fabrics. This programme can also be used as a water repellency restoring cycle, specifically tailored for treating clothes with a hydrophobic coating. To perform the water repellency restoring cycle, proceed as follows: • • Pour the washing detergent in the compartment . Pour a special water repellency restorer for fabric into • the softener compartment of the drawer Reduce the laundry load to 1 kg. . To further improve the water repellency restoring action, dry the laundry in a tumble dryer by setting the Outdoor drying programme (if available and if the garment care label permits tumble drying). Denim 30 °C 40 °C - Cold 1200 rpm (1200 - 400) 3 kg Special programme for Denim clothing with delicate washing phase to minimize colour fading and marks. For better care a reduced load size is recommended. 1) Standard programmes for the Energy Label consumption values. According to regulation 1061/2010, these programmes are respectively the «Standard 60°C cotton programme» and the «Standard 40°C cotton programme». They are the most efficient programmes in terms of combined energy and water consumption for washing normally soiled cotton laundry. The water temperature of the washing phase may differ from the temperature declared for the selected programme. 2) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't rotate or doesn't rotate properly, but this is normal for this programme. 3) Washing programme. 4) Washing programme and waterproofing phase. Washing Machine User Manual 21 ■ ■ ■ Synthetics ■ ■ ■ ■ Delicates ■ ■ ■ ■ 14 min wash ■ ■ ■ Rinse ■ ■ ■ Spin/Drain ■ ■ Anti-allergy ■ ■ Duvet ■ ■ Silk ■ ■ Wool ■ ■ ■ Sports heavy ■ ■ ■ Outdoor ■ ■ ■ Denim ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Reduce time Cotton eco 22 ■ Delay start ■ Extra soft ■ Extra rinse ■ Stain Cotton Prewash Spin Programme Easy iron Programme options compatibility ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Washing Machine User Manual Settings Acoustic signals This appliance has different acoustic signals, that operate when: • You activate the appliance (special short tune). • You deactivate the appliance (special short tune). • You touch the buttons (click sound). • You make an invalid selection (3 short sounds). • The programme is completed (sequence of sounds for about 2 minutes). • The appliance has a malfunction (sequence of short sounds for about 5 minutes). To deactivate/activate the acoustic signals when the programme is completed, touch the Prewash and the Stain buttons simultaneously for about 2 seconds. The display shows On/Off If you deactivate the acoustic signals, they continue to operate when the appliance has a malfunction. Child Lock With this option you can prevent children from playing with the control panel. • To activate/deactivate this option, hold down the Easy Iron button until goes off on the display. comes on/ The appliance will default to this option after you switch it off. The Child Lock function may not be available for a few seconds after switching the appliance on. Washing Machine User Manual 23 Before first use 1. Make sure that the electrical power is available and the water tap is open. 2. Pour a small quantity of detergent into the compartment marked by . 3. Set and start a programme for cotton at the highest temperature without any laundry in the drum. This removes all possible dirt from the drum and the tub. 24 Washing Machine User Manual Daily use Warning! Refer to Safety chapters. Activating the appliance 1. Connect the mains plug to the mains socket. 2. Open the water tap. 3. Press the On/Off button for a few seconds to activate the appliance. A short tune sounds. Loading the laundry 1. Open the appliance door. 2. Shake the items before you put them in the appliance. 3. Put the laundry in the drum, one item at a time. Do not put too much laundry in the drum. 4. Close the door firmly. Caution! Make sure that no laundry gets caught between the seal and the door to avoid risk of water leakage and damage to the laundry. Washing heavily oiled, greasy stains could cause damage to rubber parts of the washing machine. Filling the detergent and additives Compartment for prewash phase, soak programme or stain remover. Compartment for washing phase. Compartment for liquid additives (fabric conditioner, starch). Maximum level for quantity of liquid additives. Flap for powder or liquid detergent. Washing Machine User Manual 25 Always follow the instructions that you find on the packaging of the detergent products, but we recommend that you do not exceed the maximum indicated level ( ). This quantity will however guarantee the best washing results. After a washing cycle, if necessary, remove any detergent residue from the detergent dispenser. Check the position of the detergent flap 1. Pull out the detergent dispenser until it stops. Make sure that the flap does not cause a blockage when you close the drawer. Setting a programme 2. Press the lever down to remove the dispenser. 3. To use powder detergent, turn the flap up. 4. To use liquid detergent, turn the flap down. 1. Turn the programme dial to select the desired washing programme. The indicator of the Start/Pause button flashes. The display shows an indicative programme duration. 2. To change the temperature and/or the spin speed, touch the related buttons. 3. If desired, set one or more options by touching the related buttons. The related indicators illuminate on the display and the given information changes accordingly. With the flap in the position DOWN: • Do not use gelatinous or thick liquid detergents. • Do not exceed to liquid detergent dose indicated on the flap. • Do not set the prewash phase. • Do not set the delay start function. 5. Measure out the detergent and the fabric conditioner. 6. Carefully close the detergent dispenser. 26 If a selection is not possible an acoustic signal sounds and the display shows . Starting a programme Touch the Start/Pause button to start the programme. The related indicator stops flashing and stays on. Washing Machine User Manual The programme starts, the door is locked. The display shows the indicator . The drain pump can operate shortly before the appliance fills water. Starting a programme with the delay start 1. Touch the Delay start button repeatedly until the display shows the desired delay time. On the display the indicator shows . 2. Touch the Start/Pause button. The appliance door locks and starts the countdown of the delay start. The display shows the indicator . When the countdown is completed, the programme starts automatically. Cancelling the delay start after the countdown has started To cancel the delay start: 1. Touch the Start/Pause button to pause the appliance. The related indicator flashes. 2. Touch the Delay start button repeatedly until the display shows and the indicator goes off. 3. Touch the Start/Pause button again to start the programme immediately. Changing the delay start after the countdown has started To change the delay start: 1. Touch the Start/Pause button to pause the appliance. The related indicator flashes. 2. Touch the Delay start button repeatedly until the display shows the desired delay time. 3. Touch the Start/Pause button again to start the new countdown. The SensiCare System load detection After touching the Start/Pause button: Reduce time bars placed below the time digits play a simple animation. 2. After about 15-20 minutes the Reduce time bars disappear and new cycle duration is displayed. The appliance automatically adjusts the programme duration to the load to achieve perfect washing results in the minimum possible time. Interrupting a programme and changing the options When the programme is running, you can change only some options: 1. Touch the button Start/Pause. The related indicator flashes. 2. Change the options. The given information in the display changes accordingly. 3. Touch the button Start/Pause again. The washing programme continues. Cancelling a running programme 1. Press the button On/Off to cancel the programme and to deactivate the appliance. 2. Press the button On/Off again to activate the appliance. If the SensiCare System has completed and the water filling has already started, the new programme starts without repeating the SensiCare System. The water and the detergent are not drained out in order to avoid waste. There is also an alternative way of cancelling: 1. Rotate the selector knob to the "Reset" position . 2. Wait for 1 second. The display shows . Now, you can set a new washing programme. 1. The SensiCare System starts estimating the weight of the load to calculate the real programme duration. During this phase the Washing Machine User Manual 27 Opening the door - Adding garments If the temperature and level of the water in the drum are too high and/or the drum is still rotating you cannot open the door. While a programme or the delay start operates, the appliance door is locked. 1. Touch the button Start/Pause. In the display the related door lock indicator goes off. 2. Open the appliance door. If necessary, add or remove the items. 3. Close the door and touch the Start/Pause button. Draining water out after end of cycle If you have chosen a programme or an option that does not empty out the water of the last rinse, the programme is completed, but: • The time area shows and the display shows the door locked . • The drum still turns at regular intervals to prevent creases in the laundry. • The door stays locked. • You must drain the water to open the door: 1. If necessary, touch the Spin button to decrease the spin speed proposed by the appliance. 2. Press theStart/Pause button: The programme or the delay start continues. • If you have set Rinse hold drains the water and spins. End of the programme • If you have set Night drains the water When the programme has finished, the appliance stops automatically. The acoustic signals operate (if they are active). The display shows The indicator of the Start/Pause button goes off. The door unlocks and the indicator off. goes 1. Press the On/Off button to deactivate the appliance. After five minutes from the end of the programme, the energy saving function automatically deactivates the appliance. When you activate the appliance again, the display shows the end of the previous programme. Turn the programme dial to set a new cycle. 2. Remove the laundry from the appliance. 3. Make sure that the drum is empty. 4. Keep the door and the detergent dispenser slightly ajar to prevent mildew and odours. 5. Close the water tap. 28 the appliance the appliance only The option indicator Rinse hold disappears. 3. When the programme is completed and the door locked indicator goes off, you can open the door. 4. Press the On/Off button for a few seconds to deactivate the appliance. Stand-by option The Stand-by function automatically deactivates the appliance to reduce the energy consumption when: • You do not use the appliance for 5 minutes when no programme is running. Press the button On/Off to activate the appliance again. • 5 minutes after the end of the washing programme. Press the On/Off button to activate the appliance again. The display shows the end of the last programme. Turn the programme dial to set a new cycle. If the dial is rotated to the "Reset" position the appliance automatically turns off in 30 seconds. , Washing Machine User Manual If you set a programme or an option that ends with water in the drum, the Stand-by function doesn't deactivate the appliance to remind you to drain the water. Washing Machine User Manual 29 Hints and tips Warning! Refer to Safety chapters. The laundry load • Divide the laundry into: white, coloured, synthetics, delicates and wool. • Follow the washing instructions on the laundry care labels. • Do not wash white and coloured items together. • Some coloured items can discolour with the first wash. We recommend that you wash them separately for the first couple of times. • Button up pillowcases, close zippers, hooks and poppers. Tie up belts. • Empty pockets and unfold. • Turn multilayered fabrics, wool and items with printed illustrations inside out. • Pre-treat tough stains. • Wash heavy soil stains with a special detergent. • Be careful with curtains. Remove the hooks and put the curtains in a washing bag or pillowcase. • Do not wash laundry without hems or with cuts. • Use a washing bag to wash small and/or delicate items (e.g. underwired bras, belts, tights, etc. ). • A very small load can cause balance problems with the spin phase leading to excessive vibration. If this occurs: a. interrupt the programme and open the door (refer to "Daily Use" chapter); b. manually redistribute the load so that the items are spaced evenly around the tub; c. press the Start/Pause button. The spin phase continues. 30 Stubborn stains For some stains, water and detergent is not sufficient. We recommend that you pre-treat these stains before you put the items in the appliance. Special stain removers are available. Use the special stain remover that is applicable to the type of stain and fabric. Detergents and other treatments • Only use detergents and other treatments specially made for washing machines: – powder detergents for all types of fabric, excluding delicate. Prefer powder detergents containing bleach for whites and laundry sanitization – liquid detergents, preferably for low temperature wash programmes (60 °C max) for all types of fabric, or special ones for woollens only. • Do not mix different types of detergents. • To help the environment, do not use more than the recommended quantity of detergent. • Follow the instructions that you find on packaging of the detergents or other treatments without exceeding the indicated maximum level ( ). • Use the recommended detergents for the type and colour of the fabric, the programme temperature and the level of soil. Ecological hints • Set a programme without the prewash phase to wash laundry with normal soil. • Always start a washing programme with the maximum load of laundry allowed. Washing Machine User Manual • If you pre-treat the stains or use a stain remover, set a programme with a low temperature. • To use the correct quantity of detergent, check the water hardness of your domestic system. Refer to "Water hardness". Water hardness If the water hardness in your area is high or moderate, we recommend that you use a water softener for washing machines. In areas where the water hardness is soft it is not necessary to use a water softener. To find out the water hardness in your area, contact your local water authority. Use the correct quantity of water softener. Follow the instructions that you find on the packaging of the product. Washing Machine User Manual 31 Care and cleaning Warning! Refer to Safety chapters. External cleaning Clean the appliance with mild soap and warm water only. Fully dry all the surfaces. Caution! Do not use alcohol, solvents or chemical products. Caution! Do not clean the metal surfaces with chlorinebased detergent. Descaling the drum and the tub. This could generate bad odours and mildew. To eliminate these deposits and clean the inner part of the appliance, run a maintenance wash regularly (at least once a month). Refer to Cleaning the drum chapter. Door seal with double lip trap This appliance is designed with a self cleaning draining system, allowing light fluff fibers that fall off the clothes to be drained out with the water, in such a way that there is no need by the customer to access this area for regular maintenance and cleaning. If the water hardness in your area is high or moderate, we recommend that you use a water descaling product for washing machines. Regularly examine the drum to check for limescale. Regular detergents already contain water softening agents, but we recommend to run a cycle with an empty drum and a descaling product occasionally. Always follow the instructions that you find on the packaging of the product. Maintenance wash The repeated and prolonged use of low temperature programmes can cause detergent deposits, fluff residues, bacterial growth inside 32 Regularly examine the seal and remove all objects from the inner part. Coins, buttons, other small items forgotten in the pockets of your clothes are deposited during the washing cycle in the special double lip trap in the porthole seal, where they can be conveniently recovered at the end of the cycle. Cleaning the drum Regularly examine the drum to prevent unwanted deposits. Washing Machine User Manual Rust deposits in the drum may occur due to rusting foreign body in the washing or tap water containing iron 1. Open the drawer. Press the catch downwards as indicated in the picture and pull it out. 1 Clean the drum with special products for stainless steel. Always follow the instructions that you find on the packaging of the product. Do not clean the drum with acidic descaling products, scouring products containing chlorine or iron or steel wool. For a thorough clean: 1. Remove all laundry from the drum. 2. Run a Cotton programme with the highest temperature. 3. Add a small quantity of powder detergent into the empty drum, in order to rinse out any left residues. 2 2. Remove the top part of the additive compartment to aid cleaning and flush it out under running warm water, to remove any traces of accumulated detergent. After cleaning, put the top part back into position. Occasionally, at the end of a cycle the display may show the icon : this is a recommendation to perform the “drum cleaning”. Once the drum cleaning has been performed, the icon disappears. Cleaning the detergent dispenser To prevent possible deposits of dried detergent or clotted fabric softener and/or formation of mould in the detergent dispenser drawer, once in a while carry out the following cleaning procedure: 3. Make sure that all detergent residue is removed from the upper and lower part of the recess. Use a small brush to clean the recess. 4. Insert the detergent drawer into the guide rails and close it. Run the rinsing programme Washing Machine User Manual 33 without any clothes in the drum. Cleaning the drain pump Regularly check the drain pump filter and make sure that it is clean. Clean the drain pump if: • The appliance does not drain the water. • The drum does not turn. • The appliance makes an unusual noise because of the blockage of the drain pump. • The display shows the alarm code Warning! • Disconnect the mains plug from the mains socket. • Do not remove the filter while the appliance operates. • Do not clean the pump if the water in the appliance is hot. Wait until the water cools down . • Repeat Step 3 several times by closing and opening the valve until the water stops flowing out. Always keep a rag nearby to dry up any water spillages when removing the filter. Proceed as follows to clean the pump: 2 1 1. 34 2. Washing Machine User Manual 180˚ 1 2 3. 4. 5. 6. 2 1 1 2 1 7. 8. Warning! Make sure that the impeller of the pump can rotate. If it does not rotate, contact the Authorised Service Centre. Make sure also that you tighten the filter correctly to prevent leakages. Washing Machine User Manual 35 Cleaning the inlet hose and the valve filter 1 2 3 45° 20° Emergency drain If the appliance cannot drain the water, carry out the same procedure, described in 'Cleaning the drain pump' paragraph. If necessary, clean the pump. Frost precautions If the appliance is installed in an area where the temperature can reach values around 0° C or drop below, remove the remaining water from the inlet hose and the drain pump. 5. When the drain pump is empty, install the inlet hose again. Warning! Make sure that the temperature is higher than 0 °C before you use the appliance again. The manufacturer is not responsible for damages caused by low temperatures. 1. Disconnect the mains plug from the mains socket. 2. Close the water tap. 3. Put the two ends of the inlet hose in a container and let the water flow out of the hose. 4. Empty the drain pump. Refer to the emergency drain procedure. 36 Washing Machine User Manual Troubleshooting Warning! Refer to Safety chapters. Introduction The appliance does not start or it stops during operation. First try to find a solution to the problem (refer to the table). If the problem persists, contact the Authorised Service Centre. In case of major problems, the acoustic signals operate, the display shows an alarm code and the Start/Pause button may flash continuously: • • • - The appliance does not fill with water properly. Start the appliance again by pressing Start/Pause button. After 5 seconds the door will be unlocked. water. - The appliance does not drain the - The appliance door is open or not closed correctly. Please check the door! • - The mains supply is unstable. Wait until the mains supply is stable. • - No communication between electronic elements of the appliance. Switch it off and switch on again. The programme was not finished properly or the appliance stopped too early. If the alarm code appears again, contact the Authorised Service Centre. Warning! Deactivate the appliance before carrying out any check. If the appliance is overloaded, remove some items from the drum and/or hold the door shut while touching the Start/ Pause button until the indicator stops flashing (see the picture below). Washing Machine User Manual 37 Possible failures Problem Possible solution • • • • The programme does not start. • • • • • Make sure that the mains plug is connected to the mains socket. Make sure that the appliance door is closed. Make sure that there is no damaged fuse in the fuse box. Make sure that the Start/Pause has been touched. If the delay start is set, cancel the setting or wait for the end of countdown. Deactivate the Child Lock function if it is on. Check the position of the knob on the selected programme. The appliance does not fill with water properly. • • • Make sure that the water tap is open. Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority. Make sure that the water tap is not clogged. Make sure that the inlet hose has no kinks, damages or bends. Make sure that the connection of the water inlet hose is correct. The appliance fills with water and drains immediately • Make sure that the drain hose is in the correct position. The hose may be positioned too low. Refer to "Installation instruction". • • • Make sure that the sink spigot is not clogged. Make sure that the drain hose has no kinks or bends. Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to "Care and cleaning". Make sure that the connection of the drain hose is correct. Set the drain programme if you set a programme without drain phase. Set the drain programme if you set an option which ends with water in the tub. The appliance does not drain the water. The spin phase does not operate or the washing cycle lasts longer than usual. • • • • • • • There is water on the floor. 38 • • Set the spin programme. Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to "Care and cleaning". Adjust manually the items in the tub and start the spin phase again. This problem may be caused by balance problems. Make sure that the couplings of the water hoses are tight and there is not water leakages. Make sure that the water inlet hose and the drain hose have no damages. Make sure you use the correct detergent and the correct quantity of it. Washing Machine User Manual Problem Possible solution • You cannot open the appliance door. • • • • • The appliance makes an unusual noise and vibrates. • • The programme duration increases or decreases during programme execution. The washing results are not satisfactory. Too much foam in the drum during the washing cycle. After the washing cycle, there are some detergent residues in the dispenser drawer. Make sure that a washing programme that ends with water in tub, has been selected. Make sure that the washing programme is finished. Set the drain or the spin programme if there is water in the drum. Make sure that the appliance receives electrical power. This problem may be caused by a failure of the appliance. Contact the Authorised Service Centre. Make sure the levelling of the appliance is correct. Refer to "Installation instruction". Make sure that the packaging and/or the transit bolts are removed. Refer to "Installation instruction". Add more laundry in the drum. The load may be too small. • The SensiCare System is able to adjust the programme duration according to the type and the laundry load size. Refer to "The SensiCare System load detection" in "Daily Use" chapter. • • • • Increase the detergent quantity or use a different detergent. Use special products to remove the stubborn stains before you wash the laundry. Make sure that you set the correct temperature. Decrease the laundry load. • Reduce the quantity of detergent. • Make sure that the flap is in the correct position (UP for powder detergent - DOWN for liquid detergent). Make sure you have used the detergent dispenser according the indications given in this user manual. • After the check, activate the appliance. The programme continues from the point of interruption. If the problem occurs again, contact the Authorised Service Centre. If the display shows other alarm codes, deactivate and activate the appliance. If the problem continues, contact the Authorised Service Centre. Washing Machine User Manual 39 Consumption values Stated values are obtained in laboratory conditions with relevant standards. Different causes can change the data: the quantity and type of laundry and ambient temperature. Water pressure, the supply voltage and the temperature of inlet water may also affect the washing programme duration. Technical specifications may be changed without prior notice to improve the quality of product. Programmes Load (kg) Energy consumption (kWh) Water con- Approxisumption mate pro(litre) gramme duration (minutes) Remaining moisture (%)1) Cotton 60°C 8 1,40 70 210 44 Cotton 40°C 8 1,2 69 205 44 Synthetics 40°C 3 0,60 56 140 35 Delicates 40°C 3 0,55 59 95 35 1,5 0,45 62 75 30 Standard 60°C cotton 8 0,81 52 290 44 Standard 60°C cotton 4 0,57 40 228 44 Standard 40°C cotton 4 0,51 40 226 44 Wool 30°C Standard cotton programmes 1) At the end of spin phase. 40 Washing Machine User Manual Off Mode (W) Left On Mode (W) 0.30 0.30 The information given in the chart above is compliant with the EU Commission regulation 1015/2010 implementing directive 2009/125/EC . Washing Machine User Manual 41 Technical Data Dimension Width/ Height/ Depth/ Total depth 600 mm/ 850 mm/ 547 mm/ 600 mm Electrical connection Voltage Overall power Fuse Frequency 230-240 V 2200 W 13 A 50 Hz Level of protection against ingress of solid particles and moisture IPX4 ensured by the protective cover, except where the low voltage equipment has no protection against moisture Water supply pressure Minimum Maximum Cold water Water supply 1) Maximum Load Cotton Energy Efficiency Class Spin Speed 0.5 bar (0.05 MPa) 8 bar (0.8 MPa) 8 kg A+++ -20% Maximum spin speed 1551 rpm 1) Connect the water inlet hose to a water tap with a 3/4'' thread. 42 Washing Machine User Manual Quick guide Daily use 1 2 3 5 4 Connect the mains plug to the mains socket. Open the water tap. Load the laundry. Pour the detergent and other treatment in the proper compartment of the detergent dispenser. 1. Push the On/Off button to turn the appliance on. Turn the programme dial to set the desired programme. Washing Machine User Manual 2. Set the desired options by means of the corresponding touch buttons (1). To start the programme, touch the Start/Pause button (2). 3. The appliance starts. At the end of the programme, remove the laundry. Push the On/Off button to turn the appliance off. 43 Cleaning the drain pump filter 1 2 3 180˚ 1 2 Clean the filter regularly and, especially, if the alarm code appears on the display. Programmes Programmes Load Product description 8 kg White cotton and coloured cotton. 8 kg White cotton and coloured cotton. Standard programmes for the Energy Label consumption values. Synthetics 3 kg Synthetic items or mixed fabric items. Delicates 3 kg Delicate fabrics such as acrylics, viscose, polyester items. Cotton Cotton eco 14 min wash 1,5 kg Synthetic and mixed fabric. Lightly soiled items and garments to freshen up. Rinse 8 kg All fabrics, except woollens and very delicate fabrics. Programme for rinsing and spinning. Spin/Drain 8 kg All fabrics, except woollens and very delicate fabrics. Programme for spinning and draining the water. 8 kg White cotton items. This programme helps to remove germs and bacteria. 3 kg Single synthetic blanket, bedspread, duvet. 3 kg Special programme for silk and mixed synthetic items. Anti-allergy Duvet Silk Wool Sports heavy 44 1,5 kg 3 kg Machine washable wool, hand washable wool and delicates. Sportswear. Washing Machine User Manual Programmes Load 2 kg1) Outdoor Denim 1 kg2) 3 kg Product description Modern outdoor sporting garments. Denim clothing. 1) Washing programme. 2) Washing programme and waterproofing phase. Washing Machine User Manual 45 Product Information sheet in reference to E.U. regulation 1369/2017 Product Information Sheet Trade Mark Model Rated capacity in kg Energy efficiency class JOHN LEWIS JLWM1437, PNC914917206 8 A+++ -20% Energy consumption in kWh per year, based on 220 standard washing cycles for cotton programmes at 60 °C and 40 °C at full and partial load, and the consumption of the low-power modes. Actual energy consumption will depend on how the appliance is used. 156 Energy consumption of the standard 60°C cotton programme at full load in kWh 0,81 Energy consumption of the standard 60°C cotton programme at partial load in kWh 0,57 Energy consumption of the standard 40°C cotton programme at partial load kWh 0,51 Power consumption of the off-mode in W 0,3 Power consumption in left-on mode in W 0,3 Water consumption in litres per year, based on 220 standard washing cycles for cotton programmes at 60 °C and 40 °C at full and partial load. Actual water consumption will depend on how the appliance is used. 9999 Spin-drying efficiency class on a scale from G (least efficient) to A (most efficient) A Maximum spin speed in rpm Remaining moisture content in % The 'standard 60 °C cotton programme' and the 'standard 40 °C cotton programme' are the standard washing programmes to which the information in the label and the fiche relates, these programmes are suitable to clean normally soiled cotton laundry and they are the most efficient in terms of combined energy and water consumption. 46 1551 44 - Washing Machine User Manual Programme time of the standard 60°C cotton programme at full load in minutes 290 Programme time of the standard 60°C cotton programme at partial load in minutes 228 Programme time of the "standard 40°C cotton programme at partial load in minutes 226 Duration of the left on mode in minutes 5 Airborne acoustical noise emission in db(A) washing 50 Airborne acoustical noise emission in db(A) spinning 76 Built in appliance Y/N No The information given in the chart above is compliant with the EU Commission regulation 1015/2010 implementing directive 2009/125/EC . Washing Machine User Manual 47 Repairs - after sales service Your John Lewis appliance comes with a three year guarantee. Your original receipt acts as your guarantee. Please make sure you retain it. The guarantee does not cover you against faults caused by accidental damage or misuse. For further details visit johnlewis.com/customerservices. If it is not working correctly refer to the "Troubleshooting" chapter in this user manual. If a fault occurs which you can not resolve through following the advice and information contained within this instruction manual, the next step is to contact John Lewis technical support on: 0330 1230106 They will give you details for your local service engineer. Before calling out an engineer, please ensure you have read the details under the heading “Troubleshooting”. When you contact your local service engineer you will need to give the following details: 1. 2. 3. 4. 5. Your name, address and post code Your telephone number Clear and concise details of fault The purchase date as found on your receipt The model and serial number of the appliance. So that you always have these numbers at hand, we recommend you to make a note of them here: • Mod....................................... • P.N.C..................................... • S.N......................................... IMPORTANT: If you call out an engineer to a fault listed under the heading ''Troubleshooting'', or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee. Spare parts 48 Always insist on genuine spare parts. An authorised service engineer should service this product, and only genuine spare parts should be used. Under no circumstances should you attempt to repair the appliance yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Please contact John Lewis technical support on 0330 1230106 for assistance. Shopping is easy with John Lewis Shops John Lewis, Aberdeen 01224 625 000 John Lewis, Basingstoke 01256 406200 John Lewis, Bluewater 01322 624 123 John Lewis, Brent Cross 020 8202 6535 John Lewis, Birmingham 0345 604 9049 John Lewis, Cambridge 01223 361 292 John Lewis, Cardiff 02920 536 000 John Lewis, Cheadle 0161 491 4914 John Lewis, Chelmsford 0124 545 8400 John Lewis, Cribbs Causeway 0117 959 1100 John Lewis, Edinburgh 0131 556 9121 John Lewis, Exeter 01392 284150 John Lewis, Glasgow 0141 353 6677 John Lewis, High Wycombe 01494 462 666 John Lewis, Kingston 020 8547 3000 John Lewis, Leicester 0116 242 5777 John Lewis, Leeds 0113 3946299 John Lewis, Liverpool 0151 709 7070 John Lewis, Milton Keynes 01908 679 171 John Lewis, Newcastle upon Tyne 0191 232 5000 John Lewis, Norwich 01603 660 021 John Lewis, Nottingham 0115 941 8282 John Lewis, Oxford Street 020 7629 7711 John Lewis, Peterborough 01733 344 644 John Lewis, Reading 0118 957 5955 John Lewis, Sheffield 0114 276 8511 Peter Jones, Sloane Square 020 7730 3434 John Lewis, Solihull 0121 704 1121 Washing Machine User Manual John Lewis, Southampton 02380 216 400 Knight & Lee, Southsea 02392 827 511 John Lewis, Stratford 020 8532 3500 John Lewis, The Trafford Centre 0161 491 4040 John Lewis, Watford 01923 244 266 John Lewis, Welwyn 01707 323 456 John Lewis at home John Lewis, Ashford 01233 811 010 John Lewis, Chester 01244 393 880 Washing Machine User Manual John Lewis, Chichester 01243 813 030 John Lewis, Croydon 020 8662 4730 John Lewis, Horsham 01403 214 740 John Lewis, Ipswich 01473 275 850 John Lewis, Newbury 01635 263 980 John Lewis, Poole 01202 756 020 John Lewis, Swindon 01793 733 180 John Lewis, Tamworth 01827 300 580 John Lewis, Tunbridge Wells 01892 506 830 John Lewis, York 01904 557 950 49 Environmental concerns marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office. Recycle materials with the symbol . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of appliances 50 Washing Machine User Manual * Washing Machine User Manual 51 192945891-A-382018 ( Subject to change without notice. )
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