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Air Conditioners ® Zoneline Safety Instructions . . . . . . . . . . . 2-4 Operating Instructions Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Air Direction. . . . . . . . . . . . . . . . . . . . . . . . 6 To Remove the Room Cover . . . . . . . . 6 Ventilation Control . . . . . . . . . . . . . . . . . 6 Auxiliary Controls . . . . . . . . . . . . . . . 7-11 Remote Thermostat . . . . . . . . . . . . . . . 11 Care and Cleaning Base Pan . . . . . . . . . . . . . . . . . . . . . . . . . 12 Outdoor Coils . . . . . . . . . . . . . . . . . . . . . 12 Room Cover and Case . . . . . . . . . . . . . 12 Ventilation Filter . . . . . . . . . . . . . . . . . . . 12 Air Filters . . . . . . . . . . . . . . . . . . . . . . . . . 13 Installation Instructions Preparation . . . . . . . . . . . . . . . . . . . . . . . 14 Replacing an Existing Unit . . . . . . . . . 15 Electrical Connection . . . . . . . . . . .16-18 Installing the Zoneline . . . . . . . . . 19, 20 Optional Drain Kit . . . . . . . . . . . . . . . . . 21 Troubleshooting Tips . . . . . 22, 23 Normal Operating Sounds . . . . . . . . . 24 Owner’s Manual and Installation Instructions AZ45 AZ65 Español For a Spanish version of this manual, visit our Website at www.zoneline.com. Para consultar una version en español de este manual de instrucciones, visite nuestro sitio de internet www.zoneline.com. Français For a French version of this manual, visit our Website at www.zoneline.com. Pour un version français de ce manuel d’utilisation, veuillez visiter notre site web à l’adresse www.zoneline.com. Consumer Support Ownership Registration . . . . . . . . 25, 26 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 27 Consumer Support . . . . . . . . Back Cover Write the model and serial numbers here: Model # ___________________ Serial # ____________________ Find these numbers on a label behind the room cover on the base pan. 49-7756 02-16 GE IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING SAFETY INFORMATION This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as: DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. WARNING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. SAFETY PRECAUTIONS ■ This Zoneline must be properly installed in accordance with the Installation Instructions before it is used. See the Installation Instructions in the back of this manual. Replacing an existing unit? For details, see the Installation Instructions in this manual. ■ Immediately replace all electric service cords that have become frayed or otherwise damaged. A damaged power supply cord must be replaced with a new power supply cord obtained from the manufacturer and not repaired. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end. ■ Unplug or disconnect the Zoneline at the fuse box or circuit breaker before making any repairs. NOTE: We strongly recommend that any servicing be performed by a qualified individual. ■ These R410A air conditioning systems require contractors and technicians to use tools, equipment and safety standards approved for use with this refrigerant. DO NOT use equipment certified for R22 refrigerant only. READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY. SAVE THESE INSTRUCTIONS 2 CONSIGNES DE SÉCURITÉ IMPORTANTES LISEZ TOUTES LES INSTRUCTIONS AVANT L’UTILISATION SAFETY INFORMATION Ce symbole représente une alerte de sécurité. Ce symbole vous avise de dangers potentiels pouvant causer, à vous ou autrui, des blessures graves ou fatales. Tous les messages de sécurité seront précédés du symbole d’alerte de sécurité ainsi que des mots « DANGER », « AVERTISSEMENT » ou « ATTENTION ». Ces messages sont les suivants : DANGER Signale une situation qui présente un danger imminent et qui, si elle n’est pas évitée, entraînera des blessures graves, voire fatales. AVERTISSEMENT Signale une situation qui présente un danger imminent et qui, si elle n’est pas évitée, peut entraîner des blessures graves, voire fatales. Signale une situation qui présente un danger imminent et qui, si elle n’est pas évitée, peut entraîner des bles- ATTENTION sures légères ou modérément graves. AVERTISSEMENT Pour votre sécurité, veuillez observer les consignes de ce manuel afin de réduire le risque d’incendie, d’explosion, de choc électrique, de dommages à la propriété ou de blessures, graves ou fatales. MESURES DE SÉCURITÉ ■ Avant son utilisation, ce climatiseur Zoneline doit être installé correctement en conformité avec les instructions d’installation. Consultez les instructions d’installation au dos de ce manuel. Vous remplacez un climatiseur existant? Pour de plus amples renseignements, veuillez consulter les instructions d’installation de ce manuel. ■ Remplacez immédiatement tous les cordons électriques usés ou autrement endommagés. Un cordon électrique endommagé ne doit pas être réparé, il doit être remplacé par un cordon neuf acquis auprès du fabricant. N’utilisez pas un cordon qui présente des fissures ou des marques d’abrasion sur sa longueur, sa fiche ou sa connexion. ■ Débranchez le climatiseur Zoneline ou coupez le courant à la boîte de fusibles ou au disjoncteur avant d’effectuer une réparation. REMARQUE : Nous recommandons vivement que les réparations soient effectuées par une personne qualifiée en la matière. ■ Les outils, les équipements et les normes de sécurité utilisés par les entrepreneurs et les techniciens doivent être approuvés en fonction du fluide frigorigène dont le système de climatisation R410A du Zoneline est équipé. N’UTILISEZ PAS d’équipements certifiés relativement au fluide frigorigène R22 seulement. VEUILLEZ LIRE ET OBSERVER CES CONSIGNES DE SÉCURITÉ ATTENTIVEMENT. CONSERVEZ CES INSTRUCTIONS 3 INFORMACIÓN IMPORTANTE DE SEGURIDAD LEA TODAS LAS INSTRUCCIONES ANTES DE USAR INFORMACIÓN DE SEGURIDAD Éste es el símbolo de alerta de seguridad. El mismo alerta sobre potenciales riesgos de muerte o lesiones tanto para usted con para otras personas. Todos los mensajes de seguridad estarán a continuación del símbolo de alerta de seguridad y con la palabra “PELIGRO”, “ADVERTENCIA” o “PRECAUCIÓN”. Estas palabras se definen como: PELIGRO Indica una situación de riesgo que, si no se evita, resultará en la muerte o en lesiones graves. ADVERTENCIA Indica una situación de riesgo que, si no se evita, puede resultar en la muerte o en lesiones graves. PRECAUCIÓN Indica una situación de riesgo que, si no se evita, puede resultar en lesiones menores o moderadas. ADVERTENCIA Para su seguridad, se debe seguir la información de este manual para minimizar el riesgo de incendio o explosión, descargas eléctricas, o para evitar daños a la propiedad, lesiones personales o la muerte. PRECAUCIONES DE SEGURIDAD ■ Antes de iniciar su uso, el acondicionador de aire Zoneline debe instalarse correctamente según las Instrucciones de instalación. Ver las Instrucciones de instalación en la parte trasera de este manual. ¿Desea reemplazar una unidad ya instalada? Para más detalles, ver las Instrucciones de instalación en este manual. ■ Reemplace inmediatamente todos los cables eléctricos que se haya pelado o que se hayan dañado de alguna otra manera. Un cable de corriente dañado no debe repararse, sino que debe ser sustituido por uno nuevo que se adquiera del fabricante. No use un cable eléctrico que muestre evidencias de deterioro o daños de abrasión en su superficie o en cualquiera de sus enchufes o extremos. ■ Desenchufe o desconecte el Zoneline desde la caja de fusibles o el disyuntor antes de realizar cualquier tipo de reparación. NOTA: Recomendamos enérgicamente que cualquier servicio llevado a cabo en este equipo lo realice un individuo calificado. ■ Los sistemas de acondicionador de aire R410A requieren que los contratistas y técnicos utilicen herramientas, equipamiento y normas de seguridad aprobadas para su uso con este refrigerante. NO utilice equipamiento certificado sólo para refrigerante R22. LEA Y SIGA ESTAS INSTRUCCIONES DE SEGURIDAD CUIDADOSAMENTE. GUARDE ESTAS INSTRUCCIONES 4 About the controls on your Zoneline Controls Temp Control The temp control is used to maintain the room temperature. The system will cycle on and off to keep the room at the same level of comfort. Press the + pad to raise the temperature. Press the - pad to lower the temperature. NOTE: The display shows the set temperature, not the room temperature. Fan, Mode and Operation Control )$1³Sets the fan operation for HIGH or LOW. 02'(³&22/³For cooling )$1³For fan-only operation +($7³For heating 2))³Turns the unit off. Power remains connected to the Zoneline. The Freeze/Heat Sentinel features still function if active. See the Freeze/Heat Sentinel section on page 8. 86(:$//7+(50267$7³ This LED will light up when the unit is controlled by a wall thermostat. See page 9 for details. Control Lock Out The control panel can be locked out to prevent users from changing the operation mode of the unit. While the unit is in the desired operating mode, press and hold the DISPLAY SHOW/HIDE button for 10 seconds to lock the control and the desired setting. Any key press after that will result in the mode LED and temperature that was locked to flash 5 times and then go dormant. To unlock the control lock out feature, press the DISPLAY SHOW/ HIDE button for 10 seconds to unlock and resume normal operation. NOTE: The temperature display will flash if the control panel is locked (see Control Lock Out section). NOTE: When switching between modes, it may take several minutes to completely change operation. Quick Heat Recovery Activates each time the thermostat is switched from OFF or COOL mode to HEAT mode. Electric heaters are energized until the thermostat set point is reached. On heat pump models, the heat pump operation will resume at the next call for heat. About Your Heat Pump (AZ65 only) Heat pumps can save money by removing heat from the outside DLU³HYHQZKHQWKHRXWVLGHWHPSHUDWXUHLVEHORZIUHH]LQJ³DQG releasing that heat indoors. To get the best energy performance from your heat pump, don’t change the room thermostat by more than one degree at one time. Raising the heat setting 2–3 degrees will cause the Zoneline to use its electric heating elements in order to reach the new temperature setting quickly. There is a 3-minute minimum compressor run time at any setting to prevent short cycling. The fans start before the compressor and stop after the compressor cycles off. When the outdoor temperature is lower than 25°F, heat is provided by the electric heater instead of by the heat pump. The electric heating elements use more electricity than heat pumps and cost more to operate. 5 Other features of your Zoneline To Remove the Room Front Additional controls are located behind the room cover. To remove: Pull out at the bottom to release it from the holding tabs on the sides (1). Then lift up (2). To replace: Align and place the top rail of the room cover over the chassis (1). Push inward at the bottom until it snaps into place (2). Air Direction To change the air direction, remove the room cover. Remove the 4 louver screws that hold the louver insert in place. Rotate the louver 180°, reinstall and replace the screws and the room cover. Louver screws Factory Shipped Louver Orientation (airflow @ 45° from horizontal) Modified Louver Orientation (airflow @ 85° from horizontal) Ventilation Control* NOTE: Two shipping screws must be removed from the vent door before use. See the Installation Instructions in the back of this manual. If you do not plan to use the ventilation feature, leave the two screws in place. The ventilation control lever is located at the lower left side of the Zoneline unit, behind the room cover. The position of the lever can be adjusted with the wing nut. Remove the shipping screws (if operation is desired) When set at the closed position, only the air inside the room is circulated and filtered. When set in an open position, some outdoor air will be drawn into the room. This will reduce the heating or cooling efficiency. Energy Tip: Keep the vent control in the closed position to prevent unconditioned air from entering the room. * Not on Make Up Air Module 6 Vent Control Auxiliary controls on your Zoneline $X[LOLDU\&RQWUROV³$X[6HW%XWWRQ While the unit is preset to what most customers prefer, the auxiliary controls located behind the room cover, below the control panel. Red Aux Set Button Remove the room cover. See the To Remove the Room Cover section. If the owner modifies the auxiliary controls it is then the owner is responsible for ensuring the auxiliary controls are set to the desired function. There are 10 different modes that can be set using the auxiliary set button. To change operating or set up parameters, first go to the mode control and turn the unit off, then, press the red AUX SET button (“AU” appears on the display). Press the mode button on the control pad until the first digit in the display shows the number corresponding to the mode you are choosing and the correct HEAT/COOL LED is lit. Press the +/- button to make the mode setting selection where applicable (shown in the second digit of the display). Temperature Display Press the red AUX SET button to lock in the selection, and exit AUX SET mode. (AZ65 Only) (AZ65 Only) MODE 1 6PDUW)DQ³&RROLQJ+HDWLQJ Press MODE until a 1 appears in the first digit of the display for Smart Fan cool mode. The COOL LED light on the main control will be on. To change to heat mode, press MODE again. The HEAT LED light on the main control will be lit. Press the - pad to set the indoor fan to cycle on/off in the heating or cooling mode selected “ .” Press the + pad to set the indoor fan to run continuously in the heating or cooling mode selected “ .” Press AUX SET to confirm your selection and exit AUX SET mode, or press MODE to continue setting other functions. The default setting for Mode 1 is as follows: Cooling: Continuous (ON) Heating: Cycle (OFF) *Note: In cyclic cooling mode, the indoor fan will activate occasionally to verify air temperature in the room. In cyclic heating mode, the fan will continue to operate for several seconds after the heating function has stopped in order to increase unit efficiency. 7 Auxiliary controls on your Zoneline MODE 2 Fahrenheit / Celsius This feature allows the individual to switch the temperature units between Fahrenheit and Celsius on the display. Press MODE until a 2 appears in the first digit of the display for Fahrenheit/Celsius mode. °F °C Press the - pad to select Celsius or the + pad to select Fahrenheit. The individual will see an F for Fahrenheit or a C for Celsius in the second digit of the display based on the selection. The default setting for Mode 2 is Fahrenheit. MODE 3 Freeze Sentinel/Heat Sentinel With power to the unit and Freeze Sentinel activated, the unit automatically provides heat without user interface. This prevents potential plumbing damage by turning the heater and indoor fan ON at 41ºF and then OFF once the room temperature reaches 46ºF. When Heat Sentinel is activated, the unit automatically provides cooling without user interface. This prevents an excessively hot room by turning the air conditioner ON at 85ºF and then OFF once the room temperature reaches 80ºF. Press MODE until a 3 appears in the first digit of the display for Freeze Sentinel mode. The COOL LED light on the main control will be on. Press MODE again to change to the Heat Sentinel. The HEAT LED light on the main control will be on. Press the - pad for OFF “ “ or the + pad for ON “ “. This is shown in the second digit of the display. Press AUX SET to lock in your selection, and exit AUX SET mode, or press MODE to continue setting other functions. In the default setting for Mode 3, Heat Sentinel is off, Freeze Sentinel is on. NOTE: These functions are active whenever the unit is plugged in, even if the unit is turned off. Freeze Sentinel OFF Freeze Sentinel ON Heat Sentinel OFF Heat Sentinel ON MODE 4 Constant ON Fan Press MODE until a 4 appears in the first digit of the display to set the fan to run continuously at high speed - even if the unit is turned off. Press the - pad for OFF “ “ or the + pad for ON “ .” This is shown in the second digit of the display. Press AUX SET to lock in your selection and exit AUX SET mode, or press MODE to continue setting other functions. The default setting for Mode 4 is OFF. 8 Constant Fan OFF Constant Fan ON Auxiliary controls on your Zoneline MODE 5 Temperature Limiting Temperature limiting is a feature that reduces energy costs by limiting the lowest temperature that can be obtained in cooling and the highest temperature that can be obtained in heating. Press MODE until a 5 appears in the first digit of the display for Temperature Limiting cool mode. The COOL LED light on the main control will be lit. To change to heat mode, press MODE again and the HEAT LED light on the main control will be lit. To set the temperature limits, press the + or - pad . The second digit of the display will be between 0 and 7 depending on the limit you want to set. The chart shows the limits available. Press AUX SET to lock in your selection and exit AUX SET mode, or press MODE to continue setting other functions. 7HPSHUDWXUHOLPLWV³&RRO 0 = 60°F to 85°F 1 = 64°F to 85°F 2 = 66°F to 85°F 3 = 68°F to 85°F 4 = 70°F to 85°F 5 = 72°F to 85°F 6 = 74°F to 85°F 7 = 76°F to 85°F 7HPSHUDWXUHOLPLWV³+HDW 0 = 60°F to 65°F 1 = 60°F to 70°F 2 = 60°F to 72°F 3 = 60°F to 74°F 4 = 60°F to 76°F 5 = 60°F to 78°F 6 = 60°F to 80°F 7 = 60°F to 85°F Temperature Limiting Cool – Limit 2 Temperature Limiting Heat – Limit 5 The default setting for Mode 5 is as follows: Cool: 2 (66ºF to 85ºF) Heat: 5 (60ºF to 78ºF) MODE 6 MODE 7 Use Wall Thermostat Setting this mode to ON will allow the unit to operate with a Class 2 Remote Control Wall Thermostat. Press MODE until a 6 appears in the first digit of the display for Class 2 mode. Press the + pad to turn the option OFF “ .” Press the + pad to turn this option ON “ ”. This is shown in the second digit of the display. Press AUX SET to lock in your selection and exit AUX SET mode, or press MODE to continue setting other functions. The default setting for Mode 6 is OFF. When this mode is active, the display will show “Use Wall Thermostat” when any key is pressed. Class 2 OFF Class 2 ON Duct Mode This setting is used when the unit is installed with a duct adapter kit. If the unit is ducted, the Duct Mode needs to be set to ON. This increases the fan speed to ensure proper circulation. Press MODE until a 7 appears in the first digit of the display. Press the + or - pad to set this switch to OFF “ “ or ON “ .” This is shown in the second digit of the display. Press AUX SET to lock in your selection and exit AUX SET mode. For Model AZ65, press MODE to continue setting other functions. Pressing MODE on Model AZ45 will return you to AUX SET mode and an “AU” will appear in the display. The default setting for Mode 7 is OFF. Duct Mode OFF Duct Mode ON 9 Auxiliary controls on your Zoneline MODE 8 All-Electric Heat (AZ65 only) This electric heat option functions only on the AZ65 model. When this option is ON “ ,” heat pump operation is locked out, causing the unit to provide only electric resistance heat. To set All-Electric Heat option, press MODE until an 8 appears in the first digit of the display. Press the + or - pad to set this switch to OFF “ “ or ON “ .” This is shown in the second digit of the display. Press AUX SET to lock in your selection and exit AUX SET mode, or press MODE to continue setting other functions. All-Electric Heat OFF All-Electric Heat ON The default setting for Mode 8 is OFF. MODE 9 Heat Boost (AZ65 only) When Heat Boost is ON and outside temperatures are between 25ºF and 46ºF, supplementary electric heat to the heat pump operation to help maintain a consistent, comfortable room temperature. To set Heat Boost, press MODE until a 9 appears in the first digit of the display. Press the + or - pad to set this switch to OFF “ “ or ON “ .” This is shown in the second digit of the display. Press AUX SET to lock in your selection and exit AUX SET mode. The default setting for Mode 9 is OFF. Heat Boost OFF Heat Boost ON $X[LOLDU\&RQWUROV³7HUPLQDO&RQQHFWLRQV The auxiliary control terminal connects are located behind the room cover beneath the access cover. Turn off and unplug the unit. 1 Remove the room cover. See the To Remove the 2 Room Cover section. To make wiring connections, insert the connectors 3 into the appropriate terminals on the control box. After all desired connections have been made, 4 replace the access cover and room cover. The owner is responsible for making all connections and setting the appropriate AUX SET mode. NOTICE: Improper wiring may damage the Zoneline electronics. No common busing is permitted. Damage or erratic operation may result. A separate wire pair must be run from each separate controlling switch to each individual Zoneline. Red Aux Set Button 10 Auxiliary controls on your Zoneline CDC Switch External Fan (Field Installed) R When connected, an auxiliary or external fan can be controlled with the indoor fan motor on the Zoneline. Connections provide 24 V AC to energize a remote relay. CDC E. Fan The RAKCDC accessory must be used when using an external fan. Central Desk Control (Field Supplied) R The Central Desk Control is a feature that allows the unit to be made operable/inoperable from a remote location. Operation of the feature requires that an ON-OFF switch at the remote location be wired to the two CDC terminals on the control panel of the Zoneline. When the remote switch is CLOSED, the unit cannot be operated in the Fan, Cool, or Heat modes by the control. The Freeze Sentinel and the Heat Sentinel features remain operable. When the remote switch is Open, the unit is fully operable by control. CDC E. Fan 3 2 1 Connect to external fan relay Ext Fan CDC R CDC Switch R Ext Fan CDC Red CDC E. Fan The RAKCDC accessory must be used with a central desk control system. No “Common Busing” is permitted. Connect to external fan relay Remote Thermostat The Remote Thermostat Connectors are included with each Zoneline. NOTICE: When connected to a remote thermostat, the indoor air temperature sensing is shifted from the unit to the remote thermostat. For this reason, the units will operate slightly differently when connected to a remote thermostat. The following chart shows the unit operation when connected to a remote thermostat. Damage to a wall thermostat or to the Zoneline electronics can result from improper connections. Special care must be used in connecting the wires. No line voltage connections should be made to any circuit. Isolate all wires in building from line voltage. 7 6 5 4 3 IMPORTANT: The Zoneline thermostat connections red tan green If using a digital/electronic wall thermostat, you must set it to the 24 V AC setting. See the Installation Instructions for the wall thermostat. blue yellow white black R GL GH B Y W C provide 24 V AC only. Feature 2 1 Heat Pump Electric Heat Indoor Frost Control Yes Yes Freeze Sentinel Yes Yes Electronic Temperature Limiting No No Switch to Resistance Heat Based on Indoor Temperature Determined by Remote Thermostat N/A Switch to Resistance Heat Based on Outdoor Temperature Yes N/A Reverse Cycle Defrost Yes N/A Simultaneous Partial Resistance Heat with Heat Pump Yes N/A Resistance Heat Lockout “Smart Fan” Fan Cycle Yes N/A Fan ON/AUTO Set On Remote Thermostat Fan On/Auto Set On Remote Thermostat Yes Yes Central Desk Control NOTE: The Class 2 Mode setting (Mode 6) must be set to ON “ “ for the unit to operate with a Class 2 Remote Wall Thermostat. (See the installation instructions supplied with the remote thermostat and mode instructions on page 9.) 11 Operating Instructions Make Up Air Models (not on all units)) The make-up air ventilation system is designed to condition air cycled through the vent door and into the room. In addition to providing fresh air, it dehumidifies incoming air when it is above 55% relative humidity. The make-up air ventilation system is operated by a switch located on the front of the electrical control cover under the Zoneline room front. The system is turned on and off by depressing the on (I) or off (O) button as shown in the illustration. Should the Zoneline need to be operated as a PTAC or PTHP only, the following steps should be followed: 1. Order service PN# WP76X21320 2. Unplug the Zoneline 3. Remove the room front 4. Turn off the ventilation system by depressing the on/off button so that off (O) is selected (see above illustration for location) 5. Pull the Zoneline from the wall sleeve and install service PN# WP76X21320 as shown in the illustration. 6. Push the Zoneline back into the wall sleeve and restore power to the unit. On/Off Service PN WP76X21320 Care and cleaning Room Cover and Case Turn the Zoneline off and disconnect the power supply. To clean, use water and a mild detergent. Do not use bleach or abrasives. Some commercial cleaners may damage the plastic parts. Outdoor Coils The coils on the outdoor side of the Zoneline should be checked regularly. If they are clogged with dirt or soot, they should be cleaned by either low or no pressure cleaning methods. Ensure that electrical area/devices are protected during cleaning. You will need to remove the unit from the wall sleeve to inspect the coils. The dirt buildup occurs on the fan side of the outdoor coil. Coils Grille Clean the outside coils regularly. Base Pan In some installations, dirt or other debris may be blown into the unit from the outside and settle in the base pan (the bottom of the unit). 12 In some areas of the United States, a naturally occurring “gel-like” or “slime-like” substance may be seen in the base pan. Check it periodically and clean, if necessary. On 4500 Series models, do not remove the rubber drain plug from the basepan. If removed, excess water may drain to the outside. Care and cleaning Ventilation Filter If the vent door is open, clean the vent filter twice a year or as required. Access requires the removal of the unit from the wall sleeve. Turn the Zoneline off and unplug before removing and cleaning. To clean the vent filter: IMPORTANT: This filter is not removable. Trying to remove this filter will damage the unit. ■ Use a vacuum to remove debris from the filter. ■ Use a damp rag to wipe down the filter and surrounding area after vacuuming. Remove the shipping screws (if operation is desired) To maintain optimum performance, clean the filters at least every 30 days. Air Filters FRONT FRONT To remove the air filters: 2 Air filters 'LUW\ILOWHU³1HHGVFOHDQLQJ &ORJJHGILOWHU³*UHDWO\ reduces cooling, heating and airflow. Pull up Turn the Zoneline off before cleaning. The most important thing you can do to maintain the Zoneline is to clean the filter at least every 30 days. Clogged filters reduce cooling, heating and air flow. Keeping these filters clean will: To replace the air filters: ■ Decrease cost of operation. ■ Save energy. ■ Prevent clogged heat exchanger coils. Push down ■ Reduce the risk of premature component failure. To clean the air filters: ■ Vacuum off the heavy soil. ■ Run water through the filters from the back side. ■ Dry thoroughly before replacing. NOTE: The air filters are interchangeable and will fit in either the right or left side. NOTICE: Do not operate the Zoneline without the filters in place. If a filter becomes torn or damaged, it should be replaced immediately. Operating without the filters in place or with damaged filters will allow dirt and dust to reach the indoor coil and reduce the cooling, heating, airflow and efficiency of the unit. Replacement filters are available from your salesperson, GE dealer, GE Service and Parts Center or authorized Customer Care® servicers. 13 Installation Instructions Zoneline Air Conditioners Questions? Call 844-GE4-PTAC (or 844-434-7822 ) or Visit our Website at: GEAppliances.com BEFORE YOU BEGIN Read these instructions completely and carefully. • IMPORTANT – Save these instructions for local inspector’s use. • IMPORTANT – Observe all governing codes and ordinances. • Note to Installer – Be sure to leave these • Note to Owner – Keep these instructions for instructions with the owner. future reference. • Proper installation is the responsibility of the installer. • Product failure due to improper installation is not covered under the Warranty. AIR CONDITIONER BREAK-IN PERIOD NOTE – As with any mechanical device with moving parts, this unit will have a wear-in period. AFTER INSTALLATION, this unit should be operated for 48 hours to achieve optimum efficiency. TOOLS YOU WILL NEED Phillips screwdriver or 5/16” Nut driver ZONELINE COMPONENTS Appearance may vary. Exterior grille/louver** Wall case** Zoneline unit Room cover* Power supply kit** ** Shipped with the Zoneline unit ** Check the “Essential Elements” list on the unit located on front of the base pan 14 IMPORTANT ELECTRICAL 6$)(7<³5($'&$5()8//< CAUTION • Follow the National Electrical Code (NEC) or local codes and ordinances. • For personal safety, this Zoneline must be properly grounded. • Protective devices (fuses or circuit breakers) acceptable for Zoneline installations are specified on the nameplate of each unit. • Do not use an extension cord with this unit. $OXPLQXPEXLOGLQJZLULQJPD\SUHVHQWVSHFLDOSUREOHPV³ consult a qualified electrician. • When the unit is in the OFF position, there is still voltage to the electrical controls. • Disconnect the power to the unit before servicing by: 1 Removing the power cord (if it has one) from the wall receptacle. OR 2 Removing the branch circuit fuses or turning the circuit breakers off at the panel. ATTENTION • Suivez le Code national de l’électricité (CNE) ou vos ordonnances et codes locaux. • Pour votre sécurité personnelle, ce Zoneline doit être bien mis à la terre. • Les appareils protecteurs (fusibles ou disjoncteurs) acceptables pour installer votre Zoneline sont indiqués sur la plaque signalétique de chaque appar eil. • N’utilisez jamais de rallonge électrique avec cet appareil. /HV¿OVGHEkWLPHQWHQDOXPLQLXPSHXYHQWSRVHUGHVSUREOqPHV SDUWLFXOLHUV³FRQVXOWH]XQpOHFWULFLHQTXDOL¿p • Quand votre appareil est en position OFF (arrêt), il reste de la tension dans les commandes électriques. • Débranchez le courant de votre appareil avant de l’entretenir ou de le réparer en: 1. Enlevant le cordon d’alimentation (le cas échéant) de la prise murale. OU 2. Enlevant les fusibles du circuit de dérivation ou en débranchant les disjoncteurs de dérivation au panneau. PRECAUCIÓN • Siga las instrucciones del National Electrical Code (Código de Electricidad Nacional) (NEC) o los códigos u ordenanzas locales. •Para su seguridad personal, el acondicionador de aire Zoneline debe tener una adecuada conexión a tierra. • Los dispositivos de protección (fusibles o disyuntores) adecuados SDUDODVLQVWDODFLRQHVGH=RQHOLQHVHHQFXHQWUDQHVSHFL¿FDGRVHQOD placa de cada unidad. • No utilice un cable de extensión con esta unidad. • El cableado de aluminio puede presentar problemas especiales: FRQVXOWHDXQHOHFWULFLVWDFDOL¿FDGR • Cuando la unidad se encuentra en la posición OFF (apagado), todavía hay voltaje en los controles eléctricos. • Antes de realizar reparaciones en la unidad, desconecte el suministro de energía de la siguiente manera: 1 Retire el cable eléctrico (si posee uno) del receptáculo de la pared. O 2 Retire los fusibles de la sección o apague el disyuntor desde el panel. Installation Instructions REPLACING AN EXISTING UNIT Check the “Essential Elements” label for important information. Replacing a ducted unit New ducted installation: If this unit is to be installed in a new ducted application using a duct adapter kit, the kit must be installed before the unit is placed in the wall case. The installation instructions are packed with the kit. Duct kits available: RAK6053 RAK601B/602B Use the correct wall case This unit is designed to be installed in a GE plastic or insulated metal wall case. This minimizes condensation from forming on the room side of the case. NOTE: There are several extra holes in the unit side flanges for installation in wall cases other than GE. To avoid damaging the flange insulation, the installer should use an awl or other sharp tool to puncture the insulation in the appropriate holes before installing the attachment screws. Use the correct outdoor grille You should use the outdoor grilles shown on the “Essential Elements” label on the base pan. • If an existing grille is not replaced, capacity and efficiency will be reduced and the unit may fail to operate properly or fail prematurely. A deflector kit, RAK40, may be used with grilles that were not designed for your new GE Zonelines. The RAK40 contains air deflectors and gaskets that mount to the unit to direct the hot exhaust air away from the air intake to allow the unit to function properly. The grille must have a 65% minimum free area (as calculated by ASHRAE). See the Architects and Engineers Data Manual for more detailed information. • Any vertical deflectors in a non GE existing rear grille should be removed to decrease condenser air recirculation that can cause the unit to “short-cycle” and lead to premature component failure. Mounting plate Duct Case Existing ducted installation: Replacement of an existing ducted unit may require different components. Request this information from your sales representative. Duct seals on existing unit need to be removed and added to the new unit. • Replacing 230/208 volt units: See page 16. • Replacing 265 volt units: See page 17. When using a duct kit, you must always turn Mode 7 to ON “ ” See Mode instructions on page 9. Duct Mode Shown ON Use the correct power cord Local codes may require the use of arc fault or leakage current detection devices on 230/208-volt installations. 15 Installation Instructions 230/208 VOLT ELECTRICAL CONNECTION OPTIONS POWER CORD CONNECTION Depending on application, a power supply kit with LCDI must be used to supply power to the Zoneline unit. The appropriate kit is determined by the voltage, the means of electrical connection and the amperage of the branch circuit. Power cords may include an arc fault interruption or a leakage current detection interruption device. A test and reset button is provided on the plug case or the inline case. The device should be tested on a periodic basis by first pressing the TEST button and then the RESET button. If the TEST button does not trip or if the RESET button will not stay engaged, discontinue use of the Zoneline and contact a qualified service technician. ELECTRICAL SUBBASE CONNECTION 230/208-volt models may be installed using one of the following electrical subbases: Power supply kit (Appearance may vary) Connections of 208 or 230-volt circuits may be with a power supply kit or a junction box kit. All wiring, including installation of the receptacle, must be in accordance with the NEC and local codes, ordinances and regulations. Codes require the use of an arc fault or leakage current detection device on the power cord except direct connect. Be sure to select the correct cord for your installation. Tandem 15 Amp Perpendicular 20 Amp Large Tandem 30 Amp 230/208 volt receptacle configuration Branch Circuit and Unit Amperage Rating Proper GE Power Cord with LCDI Device 15 RAK315P 20 RAK320P 30 RAK330P* Branch Circuit and Unit Amperage Rating Proper GE Subbase Kit 15 RAK204D15PA 20 RAK204D20PA 30 RAK204D30PA Electrical subbases provide an enclosure for direct connection or enclosed receptacles. The subbase kit includes the power cord. The instructions provided with the selected subbase kit must be carefully followed. It is the responsibility of the installer to ensure the connection of components is done in accordance with these instructions and all electrical codes. If using a sub-base connection, the RAK4002C Junction Box is also necessary for a complete installation. DIRECT CONNECTION Order the following Kit for 230/208-volt direct connection as required: Branch Circuit and Power Unit Amperage Rating Supply Kit 15 RAK315D 20 RAK320D 30 RAK330D Review installation instructions provided with power cord or direct connect kits for detailed assembly instructions. If using a sub-base connection, the RAK4002C Junction Box is also necessary for a complete installation. 16 Installation Instructions 265 VOLT ELECTRICAL CONNECTION OPTIONS WARNING Connection of this 265 V AC product to a branch circuit MUST be done by direct connection in accordance with the National Electrical Code. Plugging this unit into a building-mounted exposed receptacle is not permitted by code. These models must be installed using the appropriate GE power supply kit for the branch circuit amperage and the electrical resistance heater wattage desired. Use the POWER CONNECTION CHART on page 18 to determine the correct kit required. One of the following installation methods must be used: AVERTISSEMENT Vous DEVEZ brancher ce produit alimenté par courrant alternatif de 265 volts au circuit de dérivation par branchement direct conformément au Code national d’électricité. Le Code n’autorise pas le branche men td evotr eappareil à une prise exposée montée sur le bâtiment. Vous devez installer ces modèles à l’aide de la bonne trousse d’alimentation électrique GE pour l’ampérage du circuit de GpULYDWLRQHWODSXLVVDQFHGXFKDXȺDJHjUpVLVWDQFHpOHFWULTXH désirée. Utilisez le Tableau de contact électrique, page 18, pour déterminer la bonne trousse requise. Vous devez utiliser l’une des méthodes suivantes d’installation. ADVERTENCIA La conexión de este producto de 265 voltios de CA a un circuito derivado DEBE realizarse mediante una conexión directa de acuerdo a las indicaciones del NEC. El código no permite enchufar esta unidad a una caja externa. Estos modelos deben instalarse utilizando el kit de GE de suministro de energía adecuado para el amperaje de circuito derivado y el vatiaje deseado para el calefactor de resistencia eléctrica. Utilice la TABLA DE CONEXIONES ELÉCTRICAS en la página 18 para determinar cuál es el kit necesario. Debe utilizarse uno de los siguientes métodos de instalación. A. FOR SUBBASE INSTALLATION Electrical subbase kits are available to provide a flexible enclosure for direct connection. Branch Circuit and Unit Amperage Rating Proper GE Subbase Kit Power Supply Kit 15 RAK204E15 RAK515P 20 RAK204E20 RAK520P 30 RAK204E30 RAK530P The instructions provided with the selected subbase kit must be carefully followed. It is the responsibility of the installer to ensure the connection of components is done in accordance with these instructions and all electrical codes. B. FOR DIRECT CONNECT INSTALLATION If an electrical subbase is not used, direct connection to branch circuit wiring inside the provided junction box must be done in accordance with the following steps. Order the following Kit for 265-volt direct connection as required: Branch Circuit and Unit Amperage Rating Power Supply Kit 15 RAK515D 20 RAK520D 30 RAK530D Review installation instructions provided with power cord or direct connect kits for detailed assembly instructions. 17 Installation Instructions POWER CONNECTION CHART Power Cord Connections 230/208 Volt Power Supply Kits with Current Leakage Detection Device (1) RAK315P/SP RAK320P/SP RAK330P/SP Wall Plug &RQ¿JHUDWLRQ Tandem Perpendicular Large Tandem Circuit Protective Device 15-Amp Time-Delay Fuse or Breaker 20-Amp Time-Delay Fuse or Breaker 30-Amp Time-Delay Fuse or Breaker Heater Wattage @ 230/208 Volts 2.40/1.96 KW 3.40/2.78 KW 4.80/3.93 KW (High Fan) 3.80/3.11 KW (Low Fan) Direct Connections 230/208 Volt Power Supply Kits (2) Circuit Protective Device Heater Wattage @ 230/208 Volts RAK315D RAK320D RAK330D 15-Amp Time-Delay Fuse or Breaker 20-Amp Time-Delay Fuse or Breaker 30-Amp Time-Delay Fuse or Breaker 2.40/1.96 KW 3.40/2.78 KW 4.80/3.93 KW (High Fan) 3.80/3.11 KW (Low Fan) 265 Volt Power Supply Kits Circuit Protective Device Heater Wattage @ 265 Volts RAK515D RAK520D RAK530D 15-Amp Time-Delay Fuse or Breaker 20-Amp Time-Delay Fuse or Breaker 30-Amp Time-Delay Fuse or Breaker 2.40 KW 3.40 KW 4.80 KW (High Fan) 3.8 KW (Low Fan) (1) A junction box is included with SP kits. (2) A junction box is included with these kits. 18 Installation Instructions INSTALLING THE ZONELINE 1. INSTALL THE WALL CASE AND EXTERIOR GRILLE The RAB71A/B series or RAB77A4/77B wall case must be properly installed per instructions packed with the case. • Remove the corrugated stiffener and the outdoor protective panel. Use the slit in the outdoor panel as a handhold and push out. Protective panel 2. PREPARE THE UNIT • Carefully remove the foam shipping blocks from the room front, compressor and outdoor fan. There may be multiple blocks and pieces of shipping tape that need to be removed. Slit Shipping tape (Locations may vary) • Remove the room cover by pulling it out at the bottom to release it (1); then lift it up to clear the rail along the unit top (2). Stiffener • Install the exterior grille from the room side following instructions packed with the grille. NOTE: For installation with a subbase or duct adapter, see the instructions packed with those kits. • If vent door is to be operational, remove shipping screws from the front side of the vent door, if present. Remove the shipping screws (if operation is desired) 19 Installation Instructions INSTALLING THE ZONELINE (cont.) 3. INSTALL THE UNIT INTO THE WALL CASE Slide the unit into the wall case and secure with four screws through the unit flange holes. The four screws will be located in a sealed bag that sits under the control panel, sitting in the pocket in the basepan. The four wall case screws will be taped to the pocket in front of the control box. NOTE: There are several extra holes in the unit side flanges for installation in wall cases other than GE. To avoid damaging the flange insulation, the installer should use an awl or other sharp tool to puncture the insulation in the appropriate holes before installing the attachment screws. 4. CONNECT POWER CORD OR DIRECT CONNECT KIT Review installation instructions provided with power cord or direct connect kits for detailed assembly instructions. Power supply kit (Appearance may vary) 20 5. REPLACE THE ROOM FRONT Reinstall the room cover by aligning and placing the top rail of the room cover over the chassis (1), then pushing it in at the bottom (2). Installation Instructions 237,21$/³'5$,1.,7,167$//$7,21 Dry Air 25 Series models are designed to improve dehumidification by 25%. Since more moisture will be removed from the air, there is a greater possibility that water will drip from the wall case than with a standard unit. To prevent this water from dripping onto external building walls, we recommend the use of RAD10 Drain Kit. External Drain See the Installation Instructions in the RAD10 kit. Alternate: 6” long, 1/2” O.D. straight copper tube Square drain holes 1/2” O.D. drain tube Neoprene sponge gasket Steel mounting plate Type “A” screw for metal case or Type “B” screw for molded case Internal Drain See the Installation Instructions in the RAD10 kit. (The drain is located under the cabinet, location to be determined in the field.) Square drain holes Neoprene sponge gasket Steel mounting plate Type “A” screw for metal case or Type “B” screw for molded case 21 Before you call for service Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What To Do Zoneline does not start The unit is unplugged. • Make sure the Zoneline plug is pushed completely into the outlet. The power cord is not firmly attached. • Remove the room cover and make sure that the black connector on the end of the power cord is firmly engaged. The fuse is blown/circuit breaker is tripped. • Check the house fuse/circuit breaker box and replace the fuse or reset the breaker. The unit is waiting for the compressor overload protector to reset. • This is normal. The Zoneline will start again after it resets. Power failure. • If power failure occurs, set the mode control to OFF. When power is restored, set the mode control to the desired setting. • There is a protective time delay (up to 3 minutes) to prevent tripping of the compressor overload. For this reason, the unit may not start normal heating or cooling for 3 minutes after it is turned back on. The power cord current interrupter device is tripped. • Press the RESET button located on the power cord plug or the box near the plug. • If the RESET button will not stay engaged, discontinue use of the Zoneline and contact a qualified service technician. Zoneline does not cool or heat as it should Indoor airflow is restricted. • Make sure there are no curtains, blinds or furniture blocking the front of the Zoneline. Outdoor airflow is restricted or recirculated. • Make sure the rear grille is not restricted. This can cause the unit to cycle off due to the compressor overload protector. • Outdoor grille must have a minimum of 65% free area. Non-GE grilles may be too restrictive for proper performance. Consult your salesperson for assistance. Burning odor at the start of heating operation 22 The temp control may not be set properly. • Turn the control to a lower or higher setting. NOTE: The temperature limiter may be limiting the temperature range. The air filter is dirty. • Clean the filter at least every 30 days. See the Operating Instructions section. The room may have been hot or cold. • When the Zoneline is first turned on you need to allow time for the room to cool down or warm up. Outdoor air is entering the room. • Set the vent control to the closed position. NOTE: Units equipped with make-up ventilation will continuously allow some outdoor air into the room. Dust is on the surface of the heating element. • This can cause a “burning” odor at the beginning of the heating operation. This odor should quickly fade. Problem Possible Causes What To Do The air is not always cool or hot during operation The heat pump is not producing hot air. • This is normal. The heat pump will produce warm air but not as hot as air produced when the higher-cost electric heat is used. The Smart Fan Auxiliary Controls may be set to continuous fan. • This causes the fan to blow room temperature air even when the compressor or heater cycles off. The continuous air movement provides better overall temperature control in the cool mode. See Smart Fan – Cooling/Heating on page 7. The air does not feel warm enough during heating operation The heat pump alone produces air that feels cooler than desired. • Use the Electric Heat Option. This turns off the heat pump and warms with electric heat only. NOTE: Use of this option will result in increased energy consumption. The unit is not blowing out air The Smart Fan Auxiliary • See Smart Fan – Cooling/Heating on page 7. Controls may be set to cycle. The electric heating and fan features do not work The power cord is not firmly attached. • Remove the room cover and make sure that the black connector on the end of the power cord is firmly engaged. Temperature display flashes The compressor may have failed. • Set the operation control to OFF and then restart the unit. If the flashing light reappears within 30 minutes, call for service. The unit does not function after installing Remote Wall Thermostat Aux mode 6 not set properly. are incorrect. • Verify wiring from Remote Wall TStat is correct to unit thermostat connector. Unit thermostat connections are incorrect. • Check aux mode 6 to be sure switch is “on” for Remote Thermostat, see page 9. Transformer resets or opens with short • Wait 5 minutes to see if power resets. 23 Things that are normal Normal Operating Sounds You may hear a pinging noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency. “CLICK” You may hear relays click when the controls cycle on and off or are adjusted to change the room temperature. Water will collect in the base pan during high humidity or on rainy days. The water may overflow and drip from the outdoor side of the unit. The indoor fan runs continuously when the unit is operating in the cooling mode, unless the Smart Fan Auxiliary Control is set to cycle. This will cause the fan to cycle on and off with the compressor. You may also hear a fan noise stop and start. There are times when the fan on the unit will run even when the unit is not heating or cooling. If the system is set up to be in continuous fan the indoor fan will run regardless if the unit may be cooling or heating. Other times the fan will run longer than the heating/cooling cycle or kick on occasionally. This is normal and is done to improve room comfort and balance. If the unit is equipped with a make-up air ventilation system, fans will run continuously. ute n i y 3-MDela SILENCE COMPRESSOR PROTECTION 24 You may notice a few minutes delay in starting if you try to restart the Zoneline too soon after turning it off or if you adjust the thermostat right after the compressor has shut off. This is due to a built-in restart protector for the compressor that causes a 3-minute delay. During the defrost cycle, both indoor and outdoor fans stop and the compressor will operate in the cooling mode to remove frost from the outdoor coil. After defrost, the unit will restart in electric heat to quickly warm the room to the desired comfort level. To protect the compressor and prevent short cycling, the unit is designed to run for a minimum of 3 minutes after the compressor starts at any thermostat setting. Product Registration Follow these three steps to protect your new appliance investment: Complete and mail your After mailing the registration Consumer Production below, store this document in a Registration today. Have safe place. It contains inforthe peace of mind of knowing mation you will need should we can contact you in the you require service. Our serunlikely event of a safety vice number is 844-GE4-PTAC PRGL¿FDWLRQ (or 844-434-7822 ). 1 2 3 Read your Owner’s Manual carefully. It will help you operate your new appliance properly. cut here cut here 25 Product Registration Please place in envelope and mail to: Please place in envelope and mail to: Veuillez mettre dans une enveloppe et envoyez à : 26 Zoneline Warranty All warranty service provided by our Factory Service Centers or an authorized Customer Care® technician. To schedule service, on-line, visit us at GEAppliances.com, or call 844-GE4-PTAC (or 844434-7822 )). For service in Canada, contact Gordon Williams Corp. at 1.888.209.0999. Please have serial number and model number available when calling for service. Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty. For The Period Of: GE Will Replace: One Year From the date of the original purchase Any part of the air conditioner which fails due to a defect in materials or workmanship. During this limited one-year warranty, GE will provide, free of charge, all labor and related service cost to replace the defective part. Five Year From the date of the original purchase Sealed Refrigerating System, if any part of the sealed refrigerating system (the compressor, condenser, evaporator and all connecting tubing including the make up air system) should fail due to a defect in materials or workmanship. During this OLPLWHG¿YH year warranty, GE will provide, free of charge, all labor and related service cost to replace the defective part. Second through Fifth Year From the date of the original purchase Fan Motors, Switches, Thermostat, Heater, Heater Protectors, Compressor Overload, Solenoids, Circuit Boards, Auxiliary Controls, Thermistors, Freeze Sentinel, Frost Controls, ICR Pump, Capacitors, Varistors and Indoor Blower Bearings, if any of these parts should fail due to a defect in materials or workmanship. During this additional four-year limited warranty, the customer will be responsible for any labor and related service costs. What GE Will Not Cover: ■ Service trips to your site to teach you how to use the product. ■ Improper installation, delivery or maintenance. If you have an installation problem, or if the air conditioner is of improper cooling capacity for the intended use, contact your dealer or installer. You are responsible for providing adequate electrical connecting facilities. ■ In commercial locations, labor necessary to move the unit to a location where it is accessible for service by an individual technician. ■ Failure or damage resulting from corrosion due to installation in an environment containing corrosive chemicals. ■ Replacement of fuses or resetting of circuit breakers. ■ Failure of the product resulting from modifications to the product or due to unreasonable use, including failure to provide reasonable and necessary maintenance. ■ Failure or damage resulting from corrosion due to installation in a coastal environment, except for models treated with special factory-applied anti-corrosion protection as designated in the model number. ■ Damage to product caused by improper power supply voltage, accident, fire, floods or acts of God. ■ Incidental or consequential damage to personal property caused by possible defects with this air conditioner. ■ Damage caused after delivery. ■ Product not accessible to provide required service. (;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. This warranty is extended to the original purchaser and any succeeding owner for products purchased for use within the USA and Canada. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your site. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. To know what your legal rights are, consult your local, state or provincial consumer affairs office or your state’s Attorney General. Warrantor: General Electric Company. Louisville, KY 40225 27 Consumer Support GE Appliances Website GEAppliances.com Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts or even schedule service on-line. Schedule Service GEAppliances.com Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year! Or call 844-GE4-PTAC (or 844-434-7822 ) during normal business hours. Real Life Design Studio GEAppliances.com *(VXSSRUWVWKH8QLYHUVDO'HVLJQFRQFHSW³SURGXFWVVHUYLFHVDQGHQYLURQPHQWVWKDWFDQEHXVHGE\ people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD. GEAC (800.833.4322). Parts and Accessories GEAppliances.com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours. Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Contact Us GEAppliances.com If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations GE Appliances, Appliance Park Louisville, KY 40225 Register Your Appliance GEAppliances.com 5HJLVWHU\RXUQHZDSSOLDQFHRQOLQH³DW\RXUFRQYHQLHQFH Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. Printed in USA
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