Quadrafire Mt. Vernon AE Pellet Insert Owner's Manual

Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
WARNING
R
If the information in these instructions
is not followed exactly, a fire may result
causing property damage, personal injury,
or death.
MT VERNON PELLET INSERT
ADVANCED ENERGY (AE)
•
MODEL(S):
MTVERNINSAE-MBK
MTVERNINSAE-PMH
MTVERNINSAE-CSB
•
•
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void your
warranty.
Comply with all minimum clearances to combustibles
as specified. Failure to comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
CAUTION
Check building codes prior to installation:
• Installation MUST comply with local, regional, state
and national codes and regulations.
• Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high
temperatures
• High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other
flammable materials away.
CAUTION
Tested and approved for wood pellets, shelled field corn,
wheat and black oil sunflower seeds. Burning of any
other type of fuel voids your warranty.
NOTE
To obtain a French translation of this manual, please
contact your dealer or visit www.quadrafire.com
Pour obtenir une traduction française de ce manuel, s’il
vous plaît contacter votre revendeur ou visitez
www.quadrafire.com
17036-187M
August 13, 2018
MT. VERNON AE INSERT
and Welcome to the Quadra-Fire Family!
NOTE: Clearances may only be reduced by means approved
by the regulatory authority having jurisdiction
A. Sample of Serial Number / Safety Label
LOCATION: Back of Appliance
ITEM
Model
Name
PART NUMBER
WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN
CAUTION: HOTBURNS.
SEE NAMEPLATE AND INSTRUCTIONS. Operate this unit only with fuel hopper lid closed. Failure to do so
may result in emission of products of combustion from the hopper under certain conditions. Maintain hopper
seal in good condition. Do not overfill hopper.
CHAUD LORS DE L'OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS ET LES VÊTEMENTS LOIN DE L'ESPACE
DÉSIGNÉ DE L'INSTALLATION. LE CONTACT PEUT CAUSER DES BRÛLURES À LA PEAU. VOIR L'ÉTIQUETTE ET LES
INSTRUCTIONS. Opérez cet appareil avec le couvercle de la trémie fermé. Le défaut de ne pas suivre les instructions peut résulter,
sous certaines conditions, en une combustion des émissions des produits venant de la trémie. Ne pas remplir la trémie trop pleine.
ATTENTION:
SAFETY LABEL / ÉTIQUETTE DE SÉCURITÉ
Serial No. / N° de série
R
Tested and
Listed by
O-T L
Portland
Oregon USA
US
C
OMNI-Test Laboratories, Inc.
Report / Rapport
#061-S-69-6
Mt. Vernon Pellet Insert AE
HF
BARCODE LABEL
Serial No.
Listed Solid Fuel Room Heater/Pellet Type Insert. Also suitable for Mobile Home Appareil de chauffage inséré de combustible solide/de type de boulettes. Accepté dans
Installation. This appliance has been tested and listed for use in Manufactured l'installation dans les maisons mobiles. Cet appareil a été testé et enregistré pour l'usage
Homes in accordance with OAR 814-23-9000 through 814-23-909.
dans les Maisons Mobiles en accord avec OAR 814-23-9000 jusqu'à 814-23-909.
Testé à: ASTM #1509-04, ULC S628-93, ULC/ORD-C1482-M1990 Room Heating. Pellet Burning Type,
UM) 84-HUD POUR USAGE AVEC LES BOULETTES DE BOIS. VOIR LE MANUAL DU PROPRIÉTAIRE
POUR D’AUTRES OPTIONS DE CARBURANT.
OMNI-Test Laboratories, Inc. a déterminé que cet appareil se conforme avec la norme de l’Association
Canadienne de normalisation (CSA) B415.1 ainsi que le Titre 40 du Code Fédéral de Régulations des
États-Unis, partie 60, sous-partie AAA. Accréditations OMNI-Test Laboratories : Le Conseil Canadien
des Normes (CCN/SCC), l’Institue des Standards Nationaux Américain (ANSI) et l’Agence de Protection
Environnemental (EPA).
Puissance de Rendement: 53,300 BTU/HR
Puissance Électrique: 115 VAC, 60 Hz, Début 5 Amps, Courir 1.25 Amps,
Éloignez le fil électrique de l'appareil. Ne pas faire passer le fil électrique au dessus ou en dessous de l'appareil.
DANGER: Il y a risque de décharge électrique. Déconnectez le fil électrique de la prise de contact avant le service.
Remplacez la vitre seulement avec une vitre céramique de 5 mm disponible chez votre fournisseur.
Pour allumer, monter la température du thermostat au dessus de la température de la pièce, le poêle s'allumera
automatiquement. Pour éteindre, descendre la température du thermostat en dessous de la température de la
pièce. Pour des instructions supplémentaires, référez vous au manuel du propriétaire. Gardez la porte d'ouverture
et la porte des cendres fermées hermétiquement durant l'opération.
PL
Tested to: ASTM E1509-04, ULC S628-93, ULC/ORD-C1482-M1990 Room Heating Pellet
Burning Type, (UM) 84-HUD FOR USE ONLY WITH PELLETIZED WOOD. SEE OWNER’S
MANUAL FOR OTHER FUEL OPTIONS.
OMNI-Test Laboratories, Inc. has determined that this appliance complies with
Canadian Standards Association (CSA) B415.1 and Title 40 of the U.S. Code of
Federal Regulations, Part 60, SubPart AAA.OMNI-Test Laboratories Accrediations:
The Standards Council of Canada, the American National Standards Institute, and the
U.S. Environmental Protection Agency.
Input Rating: 53,300 BTU/HR.
Electrical Rating: 115 VAC, 60 Hz, Start 5 Amps, Run 1.25 AMPS.
Route power cord away from unit. Do not route cord under or in front of appliance.
DANGER: Risk of electrical shock. Disconnect power supply before servicing.
Replace glass only with 5mm ceramic available from your dealer.
To start, set thermostat above room temperature, the stove will light automatically. To
shutdown, set thermostat to below room temperature. For further instruction refer to
owner's manual.
Keep viewing and ash removal doors tightly closed during operation.
E
Test Lab &
Report No.
PREVENT HOUSE FIRES
PRÉVENTION DES FEUX DE MAISON
Installez et utilisez en accord avec les instructions d'installation et d'opération du fabricant. Contactez le bureau
de la construction ou le bureau des incendies au sujet des restrictions et des inspections d'installation dans
votre voisinage. Ne pas obstruez l'espace en dessous de l'appareil.
AVIS - Pour Les Maisons Mobiles: Ne pas installer dans une chambre à coucher. Un tuyau extérieur de
combustion d'air doit être installé et ne doit pas être obstrué lorsque l'appareil est en usage. La structure
intégrale du plancher, du plafond et des murs de la maison mobile doit être maintenue intacte.
Référez vous aux instructions du fabricant et des codes locaux pour les précautions requises pour passer une
cheminée à travers un mur ou un plafond combustibles, et les compensations maximums.
Inspectez et nettoyez la cheminée fréquemment.
SA
M
Install and use only in accordance with manufacturer's installation and operating instructions.
Contact local building or fire officials about restrictions and inspection in our area.
WARNING: FOR MOBILE HOMES: Do not install appliance in a sleeping room. An
outside combustion air inlet must be provided. The structural integrity of the mobile home
floor, ceiling and walls must be maintained.
Refer to manufacturer's instructions and local codes for precautions required for passing
chimney through a combustible wall or ceiling. Inspect and clean vent system frequently
in accordance with manufacturer's instructions.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
Use a 3 or 4 inch (76-102mm) diameter type "L" or "PL" venting system.
NE PAS CONNECTER CETTE UNITÉ À UN CONDUIT DE CHEMINEE DESSERVANT UN AUTRE APPAREIL.
Utilitsez le système de ventilation de 3 or 4 inch (76-102mm) de diametre de type “L” ou “PL”.
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS
AS A BUILT-IN UNIT
A Top of Hopper
B Side of Outside Skin
C Back of Hopper
Top/Rear Vent
Top/Rear Vent
Top Vent
Rear Vent
D Vent Pipe to Combustible Top/Rear Vent
E Cast Side to Side Wall Top/Rear Vent
Garniture
de façade
MANTEL MANTEAU
Face Trim
SIDE WALL
MUR LATÉRAL
C
3 in. (76mm)
2 in. (51mm)
7.5 in. (191mm)
2.75 in. (70mm)
3 in. (76mm)
6 in. (152mm)
Masonry or Zero Clearance Dégagement de la maçonnerie ou Dégagement zéro*
6 in.
0 in.
0 in.
6 in.
6 in.
152mm
0mm
0mm
152mm
152mm
* Lors de la construction de protection de sol pour votre appareil à granules, toute pièces ou matériaux utilisés, doivent être incombustibles.
DO NOT REMOVE THIS LABEL
2017 2018 2019
JAN
Made in U.S.A. of US and
imported parts.
352 Mountain House Road, Halifax, PA 17032
www.quadrafire.com
A Des Conduits Du Haut/Arrières:
B Des Conduits Du Haut/Arrières:
C Des Conduits Du Haut:
Arrières
D Des Conduits Arrières/Du Haut
E Côté de Fonte au Mur Latéral:
de l’ouverture de la porte
*When constructing floor protection for your pellet appliance, any parts or materials used, must be non-combustible.
D
Manufactured by: Fabriqué par:
COMME APPAREIL INSÉRÉ
D
A Insert side to combustible / Insérez le côté au mur combustible latéral
B Insert top to face trim / Insérez le dessus de la garniture de façade
C Insert side to face trim / Insérez le côté de la garniture de façade
D Hearth extension from door opening / Prolongement d’âtre depuis l’ouverture de la porte devant
E Hearth extension from side of door opening / Prolongement d’âtre depuis le côté
B
A
ESPACES LIBRES MINIMUM DES MATÉRIAUX COMBUSTIBLES:
C
3 in. (76mm)
B
B
2 in. (51mm)
C
7.5 in. (191mm)
2.75 in. (70mm)
E
3 in. (76mm)
0 in. Clearance To Exposed Section and Face Trim / Espace libre
6 in (152mm)
de 0 mm de la section exposée et de la garniture du devant.
See manual for mantel clearances.
E
A
NE PAS ENLEVER L'ÉTIQUETTE
FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC
Fabriqué aux États-Unis-d’Amérique par des
pièces d’origine américaine et pièces importées.
U.S. ENVIRONMENTAL PROTECTION AGENCY
Certified to comply with 2015 particulate emission standards at 1.7 g/hr
EPA Method 28 and 5G. Not approved for sale after May 15, 2020
This wood heater needs periodic inspection and repair
for proper operation. Consult the owner’s manual for
further information. It is against federal regulations to
operate this wood heater in a manner inconsistent with
the operating instructions in the owner’s manual.
Mfg. Date
7036-137_R9
27036-187M
August 13, 2018
PART NA
MT. VERNON AE INSERT
Safety Alert Key:
•
•
•
•
DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: Indicates practices which may cause damage to the appliance or to property.
TABLE OF CONTENTS
A. Sample of Serial Number / Safety Label . . . . . . . . . 2
B. Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
C. Quick Start Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1 Listing and Code Approvals...............9
A. Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . 9
B. BTU & Efficiency Specifications . . . . . . . . . . . . . . . . 9
C. Glass Specifications . . . . . . . . . . . . . . . . . . . . . . . . 10
D. Electrical Rating . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
E. Mobile Home Approved . . . . . . . . . . . . . . . . . . . . . 10
F. Sleeping Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
G. California - Prop65 . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 Operating Instructions...................... 11
A. Fire Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B. Non-Combustible Materials . . . . . . . . . . . . . . . . . .
C. Combustible Materials . . . . . . . . . . . . . . . . . . . . . .
D. Fuel Material and Fuel Storage . . . . . . . . . . . . . . .
E. General Operating Information . . . . . . . . . . . . . . . .
F. Before Your First Fire . . . . . . . . . . . . . . . . . . . . . . .
G. Filling the Hopper with Fuel . . . . . . . . . . . . . . . . . .
H. Starting Your First Fire . . . . . . . . . . . . . . . . . . . . . .
I. Fire Characteristics & Flame Height Adjustment . .
J. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
K. Optional Battery Back-up System . . . . . . . . . . . . .
L. Ignition Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . .
M. Insert Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .
N. Frequently Asked Questions . . . . . . . . . . . . . . . . .
11
11
11
11
12
13
13
13
14
14
14
15
17
17
4 Maintenance and Service..................25
A. Quick Reference Maintenance Chart . . . . . . . . . . .
B. Proper Shutdown Procedure . . . . . . . . . . . . . . . . .
C. General Maintenance and Cleaning . . . . . . . . . . . .
D. Soot or Creosote Fire . . . . . . . . . . . . . . . . . . . . . .
E. High Ash Fuel Content Maintenance . . . . . . . . . . .
25
26
26
30
30
A. Glass Replacement - Door Assembly . . . . . . . . . . .
B. Baffle Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C. Convection Blower Replacement . . . . . . . . . . . . .
D. Combustion Blower Replacement . . . . . . . . . . . . .
32
32
33
34
A. Component Functions . . . . . . . . . . . . . . . . . . . . . .
B. Wiring Schematic for Power Supply . . . . . . . . . . . .
C. Wiring Schematic for Control Board . . . . . . . . . . . .
D. Wiring Schematic . . . . . . . . . . . . . . . . . . . . . . . . . .
E. Component Locations . . . . . . . . . . . . . . . . . . . . . .
F. Service and Maintenance Log . . . . . . . . . . . . . . . .
G. Exploded Drawings . . . . . . . . . . . . . . . . . . . . . . . .
H. Service Parts List . . . . . . . . . . . . . . . . . . . . . . . . . .
I. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
36
36
37
38
39
40
41
47
5 Troubleshooting Guide......................31
6 Service Parts Replacement...............32
7 Reference Materials...........................35
3 Wall Control Operating Instructions.18
A. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
B. Language Selection . . . . . . . . . . . . . . . . . . . . . . . . 18
C. The Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 18
D. General Information About Using the Wall Control . 19
E. The Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
F. Service Information . . . . . . . . . . . . . . . . . . . . . . . . . 23
G. Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
H. Battery Back-up System (Optional) . . . . . . . . . . . . 24
A 300 Watt Igniter comes installed in a brand new Mt. Vernon AE
and are for use with pellet fuel only. The 380 Watt Igniter is required
for burning multi-grain fuels and is included in the component pack.
Multi-fuels include, corn, sunflower seeds, and wheat.
Quadra-Fire is a registered trademark of Hearth & Home Technologies.
August 13, 20187036-187M
3
MT. VERNON AE INSERT
B. Warranty Policy
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and
electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
WARRANTY PERIOD:
distributor, whichever occurs earlier. However, the warranty shall commence no later than 24 months following the date of product
is produced in the following table.
Warranty Period
Parts
Labor
1 Year
2 years
HHT Manufactured Appliances and Venting
Gas
Pellet
Wood
Electric
Venting
Components Covered
X
X
X
X
x
All parts and material except as covered by
Conditions, Exclusions, and Limitations listed
X
X
Igniters, auger motors, electronic components, and
glass
X
X
Factory-installed blowers
X
Molded refractory panels
X
X
3 years
5 years
1 year
Ignition Modules
Firepots, burnpots, mechanical feeders/auger
assemblies
X
Vent Free burners, Vent Free ceramic fiber logs,
Aluminized Burners
X
X
X
Castings and Baffles
X
Catalyst - limitations listed
X
Manifold tubes, HHT chimney and termination
6 years
3 years
7 years
3 years
10 years
1 year
X
Limited
Lifetime
3 years
X
X
X
X
X
X
90 Days
X
Burners, logs and refractory
Firebox and heat exchanger, Grate and Stainless
Steel Burners, FlexBurn® System (engine, inner
cover,access cover and fireback)
X
X
All replacement parts beyond warranty period
1
47036-187M
4021-645J • 08-03-17
August 13, 2018
MT. VERNON AE INSERT
WARRANTY CONDITIONS:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT
authorized dealers is available on the HHT branded websites.
•
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides.
• Contact your installing dealer for warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact
other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not
covered by this warranty.
• Limited Catalyst Warranty
o For wood burning products containing a catalyst, the catalyst will be warranted for a six-year period as follows: if the original
o From 37 to 72 months a pro-rated credit will be allowed against a replacement catalyst and labor credit necessary to install
Amount of Time Since Purchase
0 - 36 Months
37 - 48 Months
49 - 60 Months
61 - 72 Months
Credit Towards Replacement Cost
100%
30%
20%
10%
o Any replacement catalyst will be warranted under the terms of the catalyst warranty for the remaining term of the original
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
•
•
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period are not covered. These parts
•
this noise are not covered by this warranty.
•
•
•
•
2
4021-645J • 08-03-17
August 13, 20187036-187M
5
MT. VERNON AE INSERT
This warranty is void if:
•
•
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited
LIMITATIONS OF LIABILITY
•
have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES
OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
3
67036-187M
4021-645J • 08-03-17
August 13, 2018
MT. VERNON AE INSERT
C. Quick Start Guide
NOTICE: Any button pressed will turn on the back-light. Wall control will automatically
revert back to the starting screen if there is no activity for 15 seconds; except for the
“CONFIRM FUEL CHANGE” screen.
Wall Control for Reference
Buttons
Room
Temp
READY
12:30 PM
73
Set at: 73
MENU
Up
Down
HEAT OUTPUT
Function Buttons
Turning on appliance
READY
12:30 PM
71
Set at: 68
MENU
1. At the starting screen, press
“MENU”.
MENU
Set Comfort Level
Auto/Manual/Off
Fuel Type
User Settings
2. Highlight “AUTO/MANUAL/OFF”.
Press “SELECT”.
AUTO/MANUAL SETTINGS
Automatic
Manual
Off
3. Highlight “MANUAL”. Press
“SELECT”.
4. Press “DONE” twice or wait 15
seconds for starting screen to reappear.
Choosing Fuel Type
READY
12:30 PM
71
Set at: 68
MENU
1. At the starting screen, press
“MENU” button once or twice until
“MENU” screen appears.
Choosing TEMP Appliance: °f or
°c
READY
12:30 PM
71
Set at: 68
MENU
1. At the starting screen, press
“MENU” button once or twice until
“MENU” screen appears.
MENU
Set Comfort Level
Auto/Manual/Off
Fuel Type
User Settings
MENU
Set Comfort Level
Auto/Manual/Off
Fuel Type
User Settings
2. Highlight “FUEL TYPE” using the
“UP/DOWN” buttons to the right side
2. Highlight “USER SETTINGS”
of the display. Press “SELECT”.
using the “UP/DOWN” buttons to
the right side of the display. Press
FUEL SELECTION
“SELECT”.
Softwood Pellet
Sunflower Seeds
Wheat
Hardwood Pellet
USER SETTINGS
Temp Units F/C
Flame Height Adjust
Temp Differential
3. Scroll down and highlight
“HARDWOOD PELLET” or your fuel
type.
4. Now press “SELECT” to choose
3. Highlight “TEMP UNITS F/C”
new fuel.
using the “UP/DOWN” buttons to
the right side of the display. Press
CONFIRM FUEL CHANGE
“SELECT”.
Please empty hopper
of old fuel type and
ensure firebox is clean.
Please refer to
section 8 in manual.
DONE
5. Press “DONE” to confirm fuel
change.
6. Press “DONE” twice or wait 15
4. Press the “UP” or “DOWN”
seconds for starting screen to
button to set desired temperature
reappear.
appliance and press “SELECT”.
7. Fill the hopper with fuel. If the
5. Press “DONE” twice again, or wait
hopper was completely empty
15 seconds for starting screen to
or has run out of fuel, put
re-appear.
approximately 1/2 cup of pellets into
the fire pot for a quick restart.
8. Be sure the hopper lid and glass
door are both closed.
August 13, 20187036-187M
7
MT. VERNON AE INSERT
Setting Comfort Level
READY
71
MENU
12:30 PM
READY
12:30 PM
Set at: 68
71
Set at: 74
Hold
HEAT OUTPUT
1. Press and hold “UP” or “DOWN”
button to set desired temperature.
74 ºF
NOTE: Set temperature must be 3
degrees higher than room
temperature for appliance to
start.
SET COMFORT LEVEL
ºF
74
ON HOLD
DONE
Setting Heat Output
RESUME
2. Press “HOLD TEMP”.
3. Press “DONE”.
MENU
HOPPER OUT OF FUEL
ERROR LIST
Min Firepot Temp
HEAT OUTPUT
SERVICE
RETRY
1. At the starting screen, press “HEAT
OUTPUT”.
1. If the appliance has stopped
operating, check the wall control
screen. If it is showing “Min Fire
pot Temp” the hopper has run out
Medium High
of fuel.
2. Fill the hopper with fuel and press
the “RETRY” button twice. The
first time turns on the back light,
2. Use the “UP” button to change
the second time starts the retry
“HEAT OUTPUT LEVEL” to
function.
”MEDIUM-HIGH”.
3. Press “DONE” twice or wait 15
12:30 PM
SHUTDOWN
seconds for starting screen to reSet at: 74
Hold
appear.
71
MENU
HEAT OUTPUT
3. If the wall control screen changes
to a “SHUTDOWN” screen that
means your appliance has not
completed the full shutdown cycle.
Depending on where it was in the
cycle it can take from one to ten
minutes to restart.
When the shutdown cycle is
complete the wall control screen
will display “STARTUP”. Continue
to Step 4.
STARTUP
71
MENU
12:30 PM
Set at: 74
Hold
HEAT OUTPUT
4. If the wall control screen changes
to a “STARTUP” screen after
pressing “RETRY” that means
your appliance has already
completed the shutdown cycle.
You must wait until the wall control
screen displays the startup screen
and then put 1/2 cup of pellets in
the fire pot for a quick restart.
5. Be sure the hopper lid and glass
door are both closed.
87036-187M
August 13, 2018
1
MT. VERNON AE INSERT
Listing and Code Approvals
A. Appliance Certification
Model Mt. Vernon Pellet Insert AE
Laboratory OMNI Test Laboratories, Inc.
Report No. 061-S-69-6
Type
Solid Fuel Room Appliance/Pellet Type
Insert
ASTM E1509-04, ULC S628-93 and
ULC/ORD-C1482-M1990 Room
Standard
Appliance Pellet Fuel Burning type and
(UM) 84-HUD, Mobile Home Approved.
Complies with Part 15 of FCC Rules.
Operation is subject to the following
two conditions: (1) this device may not
FCC cause harmful interference, and (2) this
device must accept any interference
received, including interference that may
cause undesired operation.
B. BTU & Efficiency Specifications
EPA Certification #: 970-14
EPA Certified Emissions: 1.7 grams per hour
*LHV Tested Efficiency: 76.9 %
**HHV Tested Efficiency: 71.2 %
***EPA BTU Output: 12,500 to 40,200 / hr.
****BTU Input: 16,800 to 53,300 / hr.
Vent Size: 3 or 4 inches, “L” or “PL”
Hopper Capacity: 52 lbs.
Fuel Wood Pellets
* Weighted average LHV efficiency using data collected
during EPA emissions test.
**Weighted average HHV efficiency using data collected
during EPA emissions test.
***A range of BTU outputs based on EPA Default
Efficiency and the burn rates from the low and high EPA
tests.
****Based on the maximum feed rate per hour multiplied
by approximately 8600 BTU’s which is the average BTU’s
from a pound of pellets.
NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the
ASTM E1509-04, ULC S628-93, (UM) 84-HUD and ULC/ORD-C-1482-M1990.
The Quadra-Fire Mt. Vernon AE Pellet Insert meets the U.S. Environmental Protection Agency’s emission limits for pellet
inserts sold after May 15, 2015.
This pellet appliance needs periodic inspection and repair for proper operation. It is against federal regulations to operate
this pellet appliance in a manner inconsistent with operating instructions in this manual.
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MT. VERNON AE INSERT
C. Glass Specifications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please
contact your dealer for replacement glass.
D. Electrical Rating
115 VAC, 60 Hz, Start 5 Amps, Run 1.25 Amps
E. Mobile Home Approved
•
•
•
•
This appliance is approved for mobile home
installations when not installed in a sleeping room and
when an outside combustion air inlet is provided.
The structural integrity of the mobile home floor, ceiling,
and walls must be maintained.
The appliance must be properly grounded to the frame
of the mobile home and use only Listed pellet vent
Class “L” or “PL” connector pipe.
Outside Air Kit, part OAK-3 must be installed in a
mobile home installation.
F. Sleeping Room
When installed in a sleeping room it is recommended that
3ft of vertical be installed prior to horizontally exiting the
room and a smoke/CO alarm be installed in the bedroom.
The size of the room must be at least 50ft³ per 1,000 Btu/
hr stove input, if the stove exceeds the room size, out air
must be installed
G. California - Prop65
WARNING
This product and the fuels used to operate this product (wood), and
the products of combustion of such fuels, can expose you to
chemicals including carbon black, which is known to the State of
California to cause cancer, and carbon monoxide, which is known to
the State of California to cause birth defects or other reproductive
harm. For more information go to: WWW.P65Warnings.ca.gov
WARNING
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
• Installation and use of any damaged appliance.
• Modification of the appliance.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Operating appliance without legs attached (if supplied
with appliance).
• Do NOT Over fire - If appliance or chimney connector
glows, you are over firing.
Any such action that may cause a fire hazard.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualified
installer, service agency or your dealer.
NOTE: Hearth & Home Technologies, manufacturer
of this appliance, reserves the right to alter its
products, their specifications and/or price without
notice.
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User Guide
MT. VERNON AE INSERT
Operating Instructions
WARNING
Do not operate appliance before reading and
understanding operating instructions.
Failure to operate appliance according to operating
instructions could cause fire or injury.
Visit www.quadrafire.com/shopping-tools/videos to view
product and use & care videos.
A. Fire Safety
To provide reasonable fire safety, the following should be
given serious consideration:
a. Install at least one smoke detector on each floor
of your home to ensure your safety. They should
be located away from the heating appliance and
close to the sleeping areas. Follow the smoke
detector manufacturer’s placement and installation
instructions, and be sure to maintain regularly.
b. A conveniently located Class A fire extinguisher
to contend with small fires resulting from burning
embers.
c. A CO detector should be installed in the room with
the appliance.
d. A practiced evacuation plan, consisting of at least
two escape routes.
e. A plan to deal with a chimney fire as follows:
In the event of a chimney fire:
a. Evacuate the house immediately
b. Notify fire department.
B. Non-Combustible Materials
Material which will not ignite and burn, composed of any
combination of the following:
-- Steel
-- Concrete
-- Plaster
-- Tile
-- Brick
-- Glass
-- Iron
-- Slate
Materials reported as passing ASTM E 136, Standard Test
Method for Behavior of Metals, in a Vertical Tube Furnace
of 750° C.
C. Combustible Materials
Material made of/or surfaced with any of the following
materials:
-- Wood
-- Plastic
-- Compressed Paper
-- Plywood/OSB
-- Plant Fibers
-- Sheet Rock (drywall)
Any material that can ignite and burn: flame proofed or not,
plastered or non-plastered.
A 300 Watt Igniter comes installed in a brand new Mt.
Vernon AE and are for use with pellet fuel only. The
380 Watt Igniter is required for burning multi-grain
fuels and is included in the component pack. Multifuels include, corn, sunflower seeds, and wheat.
D. Fuel Material and Fuel Storage
Pellet fuel quality can greatly fluctuate. This appliance has
been designed to burn a wide variety of fuels, giving you
the choice to use the fuel that is most economical in your
region.
Hearth & Home Technologies strongly recommends only
using Pellet Fuel Institute (PFI) certified fuel.
Fuel Material
• Made from sawdust or wood by-products
• Shelled field corn & other biomass fuels
• Depending on the source material it may have a high
or low ash content.
Higher Ash Content Material
• Hardwoods with a high mineral content
• Fuel that contains bark
• Standard grade pellets, high ash pellets, corn and
other biomass fuels
Lower Ash Content Material
• Softwoods
• Fuels with low mineral content
• Premium grade pellets
Shelled Field Corn
• Must be 15% or less moisture content.
• Must be clean and free from debris
• Never burn corn straight from the field
• Stalk parts, excessive fines and cob remnants, etc. will
clog the auger mechanism
• Corn with excessive grain dust must be screened by
sifting with 3/16 inch (4.7mm) mesh screening
WARNING
Risk of Chemical Poisoning!
Do NOT burn treated seed corn
• Chemical pesticides are harmful or fatal if swallowed
• Burning treated seed corn will void your warranty
CAUTION!
Do not burn fuel that contains an additive; (such as
soybean oil).
• May cause hopper fires
• Damage to product may result
Read the ingredients list on the package. If you are
buying corn or wheat the only ingredient that should be
listed is corn or wheat.
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MT. VERNON AE INSERT
Clinkers
Minerals and other non-combustible materials such as sand
will turn into a hard, glass-like substance called a clinker
when heated in the fire pot.
Trees from different areas will vary in mineral content. That
is why some fuels produce more clinkers than others.
Moisture
Always burn dry fuel. Burning fuel with high moisture
content takes heat from the fuel and tends to cool the
appliance, robbing heat from your home. Damp pellet fuel
can clog the feed system.
Size
• Pellets are either 1/4 inch or 5/16 inch (6-8mm) in
diameter
• Length should be no more that 1-1/2 inches (38mm)
• Pellet lengths can vary from lot to lot from the same
manufacturer
• Due to length variations, the flame height (feed rate)
may need adjusting occasionally. See page 9 for
instructions.
Storage
• Wood pellets should be left in their original sealed bag
until using to prevent moisture absorption.
• Shelled corn, wheat or sunflower seeds should be
stored in a tight container to prevent it from absorbing
moisture from damp or wet floors.
• This will also prevent rodents from becoming a
problem.
• Do not store any pellet fuel within the clearance
requirements or in an area that would hinder routine
cleaning and maintenance.
CAUTION
Tested and approved for wood pellets, shelled field corn,
wheat and black oil sunflower seeds. Burning of any other
type of fuel voids your warranty.
E. General Operating Information
Read and understand Section 3:
Thermostat Wall Control Operating Instructions for
detailed operating instructions. The wall control is an
integral part of how to operate this appliance.
Performance
• Higher ash content requires the ash drawer to be
emptied more frequently
• Hardwoods require more air to burn properly
• Set wall control to “Utility Pellet” if the fire pot and ash
pan are filling quickly. This will cause the auto-clean
system to empty the fire pot more often.
• Premium wood pellets produce the highest heat output.
• Burning pellets longer than 1-1/2 inches (38mm) can
cause an inconsistent fuel feed rate and/or missed
ignitions.
We recommend that you buy fuel in multi-ton lots whenever
possible. However, we do recommend trying various
brands before purchasing multi-ton lots to ensure your
satisfaction.
1. Thermostat Wall Control - Automatic Setting
The appliance is like most modern furnaces; when the
thermostat wall control calls for heat, your appliance will
automatically light and deliver heat.
Changing to Different Fuel Type
• Empty the hopper of the previous fuel
• Thoroughly vacuum hopper before filling with the new
fuel
• Select the appropriate setting on the FUEL
SELECTION screen on the thermostat wall control
The burn rate, BTU content and heat output will all vary
depending on the fuel selected.
Figure 12.1
When the room is up to temperature and the wall
control is satisfied the appliance will shut down.
In the automatic setting the heat output level is
controlled by the wall control. Select “Automatic” on the
AUTO/MANUAL screen (Figure 12.1).
AUTO/MANUAL SETTINGS
Automatic
Manual
Off
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MT. VERNON AE INSERT
2. Thermostat Wall Control - Manual Setting
When you select “Manual” on the AUTO/MANUAL
screen the appliance will still automatically turn on and
off according to the temperature setting.
However, you will be able to manually control the heat
output levels. Adjust the heat output levels by using
the HEAT OUTPUT LEVEL screen (Figure13.1).
Medium High
Figure 13.1
3. Auto-Clean Fire pot System
Your appliance is equipped with an automatic fire pot
cleaning system that will change the frequency of
cleaning based on the fuel being burned.
H. Starting Your First Fire
1. Fuel Selection
To start your first fire, you must:
• Select the appropriate fuel on the FUEL SELECTION
screen on the thermostat wall control to match the fuel
you have chosen to burn.
• If the proper fuel is not selected your appliance will not
operate properly.
• For example, if you have selected wood pellets and you
are burning corn, the appliance may not light, it may go
out or overfeed (Figure 13.2).
NOTE: If you are lighting your appliance for the first time:
• The feed tube will be empty and it can take some
time to fill it with fuel before you will see a fire
• Put a handful of fuel in the fire pot (priming) to speed
up the process. You can also do this when you have
run completely out of fuel.
FUEL SELECTION
The auto-clean system will clean itself immediately on
initial plug in. If there is a power outage, as soon as
power is restored it will recycle and clean itself if there
is no fire in the fire pot.
NOTE: User is responsible for removing the ash from the
ash drawer.
CAUTION
Hot while in operation. Keep children, clothing and
furniture away. Contact may cause skin burns.
Corn
Utility Pellet
Softwood Pellet
Sunflower Seeds
Wheat
Hardwood Pellet
Figure 13.2
•
•
First, make sure your appliance has been properly
installed and that all safety requirements have been
met.
Pay particular attention to the fire protection, venting
and thermostat wall control installation instructions.
Double check that the ash pan, hopper and firebox are
empty and then close the firebox door.
NOTICE: The tip of thermocouple must be in contact with
the inside end of the thermocouple cover or
missed ignitions can occur.
G. Filling the Hopper with Fuel
•
•
•
•
Check the hopper and make sure it is empty before
filling with fuel.
Open the cast top hopper lid.
Do not over fill the hopper. The hopper lid must be
completely closed to maintain proper vacuum and for
the feed motor to operate. An error ICON will appear
on the wall control if the hopper lid is not properly
closed.
Do not leave any part of the fuel bag on the appliance
after filling hopper.
SELECT
2. Comfort Level Selection
Once your fuel is selected, select the temperature at
the desired setting on the SET COMFORT LEVEL
screen (Figure 13.3).
F. Before Your First Fire
•
DONE
74 ºF
Figure 13.3
3. Automatic or Manual Setting
The automatic setting will control the heat output based
on the comfort level selection. The manual setting
allows you to manually control the heat output settings
(See page 10 - Ignition Cycles).
A 300 Watt Igniter comes installed
in a brand new Mt. Vernon AE and
are for use with pellet fuel only.
The 380 Watt Igniter is required
for burning multi-grain fuels and is included in
the component pack. Multi-fuels include, corn,
sunflower seeds, and wheat.
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MT. VERNON AE INSERT
I. Fire Characteristics & Flame Height
Adjustment
(Feed Rate) A properly adjusted fire will have an active
flame pattern and the flame will rise and fall somewhat.
This is normal.
• On HIGH setting, the flame will extend approximately 8
inches (203mm) out of the fire pot. If it is not 8 inches
(203mm) tall, increase the flame height.
• On MEDIUM or LOW setting the flame will be shorter.
• Reduce the flame height if the fire has tall flames with
black tails and seems somewhat lazy. This may also
indicate that the fire pot and/or heat exchanger needs
to be cleaned. Refer to Section 4 for Maintenance and
Cleaning Instructions.
Adjusting the Flame Height (Feed Rate)
• Set your appliance to “MANUAL” mode on the wall
control.
• Set the heat output level to HIGH.
• Adjust the flame height using the “FLAME HEIGHT
ADJUST” screen on the wall control (Figure14.1).
WARNING
Fire Risk.
Keep combustible materials, gasoline and other
flammable vapors and liquids clear of appliance.
•
•
•
•
•
•
Do NOT store flammable materials in the appliance’s
vicinity.
DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP”
A FIRE IN THIS APPLIANCE.
DO NOT BURN GARBAGE OR FLAMMABLE
FLUIDS SUCH AS GASOLINE, NAPHTHA OR
ENGINE OIL.
DO NOT USE CHEMICALS OR FLUIDS TO START
THE FIRE.
Keep all such liquids well away from the appliance
while it is in use.
Combustible materials may ignite.
K. Optional Battery Back-up System
Figure 14.1
CAUTION!
•
J. Clear Space
Mantel: Avoid placing candles and other heat-sensitive
objects on mantel or hearth. Heat may damage
these objects.
NOTICE: Clearances may only be reduced by means
approved by the regulatory authority having
jurisdiction.
WARNING
Fire Risk.
Do NOT place combustible objects in front of
the appliance. High temperatures may ignite
clothing, furniture or draperies. Maintain a
minimum clearance of 3 feet (914mm) in front
of appliance.
•
Hook up to battery terminals BEFORE you plug
battery into appliance.
Damage to internal electronic components may
occur.
The appliance has been designed to operate on an optional
battery back-up system.
If you have frequent power outages in your region, hook
the appliance up to a 12 volt battery and it will automatically
switch to battery power in the event of a power failure. The
12 volt power cord, sold as a separate accessory, does not
charge the battery.
WARNING
Risk of Injury!
Blowers may continue to run and would be
exposed to human contact.
WARNING
Fire Risk.
Do NOT operate appliance:
• With appliance door open
• With fire pot floor open
• With ash pan removed
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Operating on Battery Back-Up
• A battery icon appears on your wall control to let you
know you are now operating on battery power (Figure
10.2).
• The fire must be manually lit as the appliance will no
longer automatically light. Follow the instructions in the
Wall Control Manual.
• Use only approved fire starting gel to start the fire.
• The high burn rate is no longer available on battery
back-up.
• Each level drops down one level, i.e the high burn
becomes medium-high burn and so on.
• If the battery charge falls below 10 volt it can no longer
sustain the appliance operation and the appliance will
shut down (Figure 10.1). You must disconnect and
reconnect the battery to start it up again.
Recommended Battery
• 12 volt deep cycle battery, (i.e., marine or RV type).
• A 12 volt battery cable is available through your local
dealer.
L. Ignition Cycles
The appliance engine is controlled by the digital thermostat
wall control. The digital display on the wall control will tell
you what your appliance is doing in the upper left corner
(System Status) (Figure 15.3).
System Status
READY
12:30 PM
73
Set at: 73
MENU
Figure 15.3
HEAT OUTPUT
Every time the thermostat calls for heat, the appliance
steps through five cycles:
1
Start-Up Cycle
2
Soft-Start Cycle
3
Heating Cycle
4
Shutdown Cycle
5
Auto-Clean Cycle
The duration and characteristics of these cycles may be
different with each type of fuel selected.
WARNING
Figure 10.1
Wall Control Display
The wall control will display the battery icon when operating
in the battery back-up mode (Figure 15.2).
“Maint Burn” will display when
the thermostat has reached the
set room temperature and will
run on low until it reaches its
auto-clean cycle time.
MAINT BURN
12:30 PM
73
Set at: 73
MENU
Figure 15.2
HEAT OUTPUT
Battery icon.
Fire Risk
Do NOT operate appliance:
• With appliance door open.
• Fire pot floor open.
• Cleaning slide plates open.
Do NOT store fuel:
• Closer than required clearances to
combustibles to appliance
• Within space required for loading or ash
removal.
1. Start-Up Cycle
During this cycle:
• Igniter turns on for 90 seconds to heat up the air in the
fire pot
• Combustion blower starts
• Vacuum switch comes on
• Feed motor turns on adding fuel to the fire pot and the
appliance waits for the fire to start
The duration of start-up depends on the type and quality
of fuel used. It is normal to see some smoke during the
ignition process as moisture evaporates and the fuel lights.
The smoke will stop once the fire starts.
NOTE: Appliance may take longer to start up in extreme
cold conditions
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MT. VERNON AE INSERT
2. Soft Start Cycle (SS-Low / SS-Med)
Once the fire is lit:
• The appliance moves into the low soft-start cycle as it
continues to build the fire
• More fuel will be added
• As the fire builds, the appliance will change to medium
soft-start mode
• The heating cycle begins
5. Auto-Clean Cycle
The fire pot auto-clean system will cycle:
• When the appliance is first plugged in
• When the house reaches temperature and the
appliance shuts down
• At prescribed intervals, depending on the type of fuel
selected
• When starting up after an electrical interruption
3. Heating Cycle ( Auto / Man - L, ML, M, MH, H)
There are two choices in the Automatic / Manual menu of
how your appliance will operate:
If your appliance is running and the auto-clean cycle is
initiated, the appliance will revert to shutdown cycle.
• The floor of the fire pot will open and dump the ash into
the ash pan
• It takes approximately 2 minutes to complete the autoclean cycle
• The floor will then shut, and if the thermostat is still
calling for heat, the fire will start again
• During this auto-clean cycle, the convection blower
may continue to run. The combustion blower will
continue to run.
Automatic Mode
• The wall control will turn the heat output level up or
down depending on how far the room temperature is
from the desired temperature
• The digital display will read AUTO:M, i.e. automaticmedium level
• As the room temperature approaches the desired
temperature, the appliance will turn down to lower
settings
• When the home reaches your set temperature, the
appliance will go into the shutdown cycle
Manual Mode
• Set the heat output setting from the main screen
• The right bottom button will read HEAT OUTPUT
• You can operate the appliance from any of the 5 levels
-- On the lowest level (MAN: L) the appliance will
stay on longer, burn less fuel per hour, and will
take longer to bring the home up to your desired
temperature
-- On the highest setting (MAN:H) the appliance will
burn more fuel per hour, and bring your home up to
temperature more quickly
• In Manual mode the heat output does not change
but will stay at the setting you chose until the comfort
level is reached (meaning the thermostat has been
satisfied). Turn to OFF to stop operation.
4. Shutdown Cycle
Once your home has reached your set temperature:
• Appliance will stop feeding fuel and allow fire to
diminish
• Convection blower will continue to run until the
appliance cools to appropriate temperature
• Appliance will begin the auto-clean cycle
Additional Screen Messages:
READY
It is telling you that the home is up to
temperature and doesn’t need any
heat.
-----
The screen will show 5 dashes when
the wall control and the control board
are NOT communicating with each
other. Check that the wiring on the
thermostat is properly connected.
This indicates the appliance is
operating on battery backup, prior to
the auto-clean. The maintenance burn
MAINTENANCE
will keep the system from shutting
BURN
down as the appliance will not
automatically re-light in battery backup mode.
OFF
BLANK
SCREEN
The AUTO/MANUAL SETTING
screen has been set to OFF. Set the
appliance to OFF when performing
periodic maintenance to prevent an
unexpected startup.
The ON/OFF switch may be in OFF
position or make sure electrical power
is supplied to the appliance. Turn to
ON position.
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M. Insert Removal
In the case that service or inspection is required the appliance may need to be removed from the wall.
1. Appliance must be unplugged before removal of appliance is possible. Unplug the appliance from its power source.
2. Remove insert surround from appliance, to ease the process of removal.
3. Unclip the exhaust transition from the exhaust outlet in the back of the appliance. This is what connects the venting to
the appliance. Removal of the clips will allow you to remove the appliance from the wall without damaging or adjusting
the venting.
4. Slide appliance from the wall and rotate either direction as needed.
N. Frequently Asked Questions
ISSUES
SOLUTIONS
1 Metallic noise.
1
Noise is caused by metal expanding and contracting as it
heats up and cools down, similar to the sound produced by
a furnace or heating duct. This noise does not affect the
operation or longevity of your insert.
2 Ash buildup on glass.
2
This is normal. Clean the glass.
3 Glass has turned dirty.
3
Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce less.
The more it burns on low the more frequent cleaning of the
glass is required.
4 Fire has tall flames with black tails and is lazy.
4
The feed rate needs to be reduced or the fire pot needs
cleaning. Heat exchanger of exhaust blower needs
cleaning.
Smokey start-up or puffs of smoke from the air
wash.
5
Either the fire pot is dirty or there is too much fuel at start-up
and not enough air. Close down feed rate 1/4 inch at a time
until this no longer happens.
6
This is normal. Flame will settle down once the fire is
established.
5
6 Large flame at start-up.
CONTACT YOUR DEALER for additional information regarding operation and troubleshooting.
Visit www.quadrafire.com to find a dealer.
CAUTION
Odors and vapors released during initial operation.
• Curing of high temperature paint.
• Open windows for air circulation.
Odors may be irritating to sensitive individuals.
WARNING
WARNING
Fire Risk.
• DO NOT BURN GARBAGE OR FLAMMABLE
FLUIDS SUCH AS GASOLINE, NAPHTHA OR
ENGINE OIL.
• Do NOT burn treated wood or wood with salt
(driftwood).
• May generate carbon monoxide if burn
material other than wood.
May result in illness or possible death.
Fire Risk.
Keep combustible materials, gasoline and other
flammable vapors and liquids clear of appliance.
•
•
•
•
Do NOT store flammable materials in the appliance’s
vicinity.
DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP” A
FIRE IN THIS Appliance.
Keep all such liquids well away from the appliance
while it is in use.
Combustible materials may ignite.
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MT. VERNON AE INSERT
3
Wall Control Operating Instructions
A. Introduction
Welcome to the Quadra-Fire family. This manual will help
you understand and operate the wall control attached to
your new pellet appliance.
The Quadra-Fire Wall Control is not just a traditional
thermostat, but an integral part of the pellet appliance
system. While it has many of the features one would expect
from an advanced thermostat, including programmable
setback capabilities and current temperature display, it also
indicates the system’s current operating cycle and state. It
does this by communicating with the appliance via a wired
connection.
Additionally, it allows you to set parameters that will
optimize the performance of your pellet appliance system.
These parameters are accessed with an easy to navigate
menu system.
B. Language Selection
The language selection function is under the USER
SETTINGS found on pages 16 (Please refer to that section
for complete detailed instructions).
C. The Main Screen
The key to being comfortable while operating your new wall
control is to familiarize yourself with the main screen. The
main screen shows, at a glance, the status of the system,
the most important settings and the current temperature.
Additionally, the main screen indicates with simple icons
many user actions required to keep your appliance working
as intended (Figure 18.1).
System Status
Current
Temperature
READY
12:30 PM
73
Set at: 73
MENU
Figure 18.1
Current Time
HEAT OUTPUT
Current Set
Temperature
Notifications
Icons
c. AUTO: (x) or MAN: (x) - (x) = heat output level
Indicates both the operating cycle (automatic or
manual) and the current heat output level. The
heat output level will be “H” high, “MH” medium
high, “M” medium, “ML” medium low and “L” low.
d. READY
Indicates that the system is turned on and is
functioning normally, but there is no call for
heat (the room temperature is not below the set
temperature).
e. SHUTDOWN
Indicates the system is shutting down, either
because it is no longer calling for heat or the
maximum burn time has been reached and the
system must run an auto-clean cycle.
f. AUTO-CLEAN
Indicates the system is running the fire pot autoclean cycle.
g. OFF
Indicates the system has been shut down by the
user.
h. MAINT BURN (Battery Back-up Only)
The maintenance burn is to keep the system from
shutting down when operating on battery backup.
The appliance will not automatically re-light in
battery back-up mode.
2. Current Time
Indicates the current time. The time is used for the
programmable setback features of the wall control.
3. Set Temperature
Indicates the current set temperature. It will change
automatically as the control progresses through the 7 day
setback program. If the wall control is in HOLD TEMP cycle
the “Set at:” indication will change to “Hold at:” and displays
the operating temperature setting.
Function Labels for the Function Buttons
1. System Status Codes
The status area is used to indicate the current status of the
system. It indicates if the system is running in automatic or
manual cycle, if it is turned on or off and where it is in the
operating sequence.
a. START-UP
Indicates that the appliance is in start-up cycle and
is in the process of lighting an initial charge of fuel.
b. SS-LOW or SS-MED (SS = soft start)
Indicates the soft-start portion of the lighting
sequence. In these stages the fire begins to
gradually build to operating temperature.
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4. Notification Icons
The system notification area uses icons to indicate if an
action needs to be taken. In battery mode it indicates the
approximate charge level of the battery.
E. The Main Menu
The menu is the heart of customizing the operation of the
pellet appliance system to your personal liking. The choices
on this menu are:
MENU
Set Comfort Level
Auto/Manual/Off
Fuel Type
User Settings
Hopper Lid
Open
Door Open
Low Fuel
Operating on Optional Battery Backup
Fully
Charged
2/3 Charge
1/3 Charge
No Charge
Figure 19.1
5. Function Buttons
The function buttons have two labels above them in the
display area. Their labels can change depending on the
menu screen. On the main screen the left button will bring
up the system menu and the right button has functionality
only in MANUAL cycle (Figure 19.1).
6. Current Temperature
The current temperature area indicates the temperature of
the room where the wall control is located. The temperature
displayed can be in appliances of Fahrenheit or Celsius.
The desired appliances can be selected via the system
menu (See Figure 19.2).
D. General Information About Using the Wall
Control
When a button is pressed and the screen changes from
the main screen to one of the other screens, the back light
will illuminate the display area. As buttons are pressed, the
back light continues to be illuminated.
MENU
Program
Set Day/Time
Set Date
Service Info
Figure 19.2
1. Set Comfort Level (Temperature)
The most basic operation of the wall control is to turn the
appliance on or off depending on the requirement for heat.
From the main screen, the SET COMFORT LEVEL screen
can be activated by pressing the UP or DOWN button on
the right side of the display area.
The first time either button is pressed the display changes
to the SET COMFORT LEVEL screen and shows the
current set temperature. Subsequent presses or holding
the UP or DOWN button will change the set temperature
(Figure 19.2).
You can override the programming either permanently or
temporarily. The HOLD TEMP button (lower right) on the
SET COMFORT LEVEL screen is used to override preset
programming (Figure 20.1 on page 20). By pressing
the HOLD TEMP button, the current set temperature will
permanently override any programmed temperature in
the 7 day setback programming. This is a convenient way
of overriding a program when your schedule changes
temporarily and you don’t want to reprogram the setback
functions on the wall control.
To release the permanent override, press the button
labeled RESUME when in the HOLD TEMP cycle. Pressing
the button again will resume the programming at the next
program interval (Figure 20.1 on page 20).
Most screens have a DONE button which can be used to
return to the previous screen ultimately returning to the
main screen.
The wall control will automatically revert back to the starting
screen if there is no activity for 15 seconds except for the
CONFIRM FUEL CHANGE screen. The main screen will be
illuminated for an additional 10 seconds and the back light
will shut off.
If the wall control is subjected to a static shock, the screen
may go blank. If this happens, wait 25 seconds and press
any button. This will reset the screen restore functionality
and turn on the back light. If this does not work, call your
dealer.
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MT. VERNON AE INSERT
To temporarily override the programming, use the UP
and DOWN buttons only and do not press the HOLD
TEMP button. The display will show how long the new
temperature will hold before it returns to the next scheduled
programming (Figure 20.1).
AUTO/MANUAL SETTINGS
Automatic
Manual
Off
Figure 20.5
Buttons
Up
Down
Figure 20.1
Function Buttons
Medium
SET COMFORT LEVEL
ºF
74
ON HOLD
DONE
Figure 20.2
RESUME
Figure 20.3
2. Auto / Manual / Off Selection
a. Automatic
In the AUTOMATIC cycle the wall control will turn
the appliance on and off automatically and also
turns the heat output level up or down depending on
the temperature setting. The further away the room
temperature is from the set temperature, the higher the
heat output.
AUTO/MANUAL SETTINGS
Automatic
Manual
Off
Figure 20.4
b. Manual
In MANUAL cycle, the heat output remains the same
regardless of the difference between the set and room
temperatures. The wall control will function as a simple
on/off thermostat. When the system is set to MANUAL
the HEAT OUTPUT selection is added in the lower right
corner.
Press the button under this selection to access this
feature. The HEAT OUTPUT screen is used to set the
level of heat produced whenever the wall control calls
for heat (Figure 16.3). The HEAT OUTPUT screen is
not accessible in AUTOMATIC cycle.
Figure 20.6
c. OFF
This selection turns the appliance off. When the
appliance is set to OFF, it will not light regardless of
room temperature. Use this setting when cleaning and
maintaining your appliance.
Automatic
Manual
Off
Figure 20.7
3. Fuel Type
The FUEL TYPE screen is used to select the fuel that will
be used with the pellet system. The list on this screen
indicates all fuel choices available to burn in the appliance.
NOTE: The list of fuels can be updated by your local
dealer as they become available.
To select a fuel type, use the UP/DOWN buttons to scroll
to the desired fuel type and then press the button under
“Select”. The arrow will change to indicate the currently
selected fuel.
NOTE: If you are burning a high ash fuel set the fuel
selection to “Utility Pellets”.
When purchasing corn or wheat to burn in your appliance,
read the ingredient label very carefully. Do NOT purchase
fuel that contains any additives such as oils (i.e.
soybean oil) and meals as it will result in poor appliance
performance. If you are buying corn or wheat the only
ingredient that should be listed is corn or wheat.
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4. Program (7 Day Programming)
The wall control is already programmed at 68oF for all time
settings. It will remain there until it is re-programmed.
The wall control can be programmed as a setback
thermostat. Each day of the week has four program
periods. The wall control menus have some features
that make it easy to program groups of days alike. This
minimizes the number of steps required to program the wall
control for most applications.
FUEL SELECTION
Corn
Utility Pellet
Softwood Pellet
Sunflower Seeds
Wheat
Hardwood Pellet
DONE
When you are finished making changes, or if you just
entered the programming screen to view the set program,
press “Done” or let the display return to the main screen
automatically.
68 F
68o F
68o F
68o F
Wake: 6:30 AM
Day: 7:59 AM
Evening: 4:00 PM
Night: 11:00 PM
68 F
68o F
68o F
68o F
DONE
SET/NEXT
DONE
SET/NEXT
Figure 21.2
a. Full Week
NOTE: It is important to note that the most recent
programming entry will override all previous
programming for an individual day or range of
days.
The small triangle on the left side indicates the current
active programming line (Figure 21.3). For each of the four
intervals available to program there are three adjustable
values: set hour, set minutes and set temperature. You will
need to increase or decrease the hour to change from AM
to PM.
When the screen is first entered the “Wake Hour” is
highlighted. Use the UP/DOWN buttons to adjust the hour
to the desired hour and press the button under “Set/Next”.
The highlight will move to the minutes display. Adjust the
minutes and press “Set/Next.” The highlight is now on the
temperature value. Set the desired temperature for the
Wake period and press “Set/Next.”
The highlight is now on the hour display for the Day period,
and the triangle has moved to the second line. Continue
programming each value as desired. (To store the final
value be sure to press “Set/Next” to return the highlight to
the first value on the screen.)
o
Figure 21.4
Figure 21.3
PROGRAM: Full Week
SELECT
PROGRAMMING RANGE
Full Week
Mon-Fri
Sat-Sun
Monday
o
Wake: 6:30 AM
Day: 7:59 AM
Evening: 4:00 PM
Night: 11:00 PM
Figure 21.1
To access the programming screen, select Program from
the menu screen and then select the desired programming
range from the PROGRAMMING RANGE screen.
PROGRAM: Full Week
PROGRAM: Full Week
o
Wake: 6:30 AM
Day: 7:59 AM
Evening: 4:00 PM
Night: 11:00 PM
68 F
68o F
68o F
68o F
DONE
SET/NEXT
Figure 21.5
5. Set Day/time
a. Set Day/Time
In order for the setback function to work properly the
wall control must be aware of the current time. The
SET DAY/TIME screen is used to set the system clock.
When the screen is entered the day of the week is
highlighted.
Use the UP/DOWN buttons to change this to the
current day of the week. Press the button under “Set/
Next” and the highlight will be moved to the current
hour field. Again, use the UP/DOWN buttons to set this
to the current hour. Press the “Set/Next” button again
and the current minute display is highlighted.
Use the UP/DOWN buttons to adjust to the correct
minutes and press “Set/Next” one last time. The
highlight will move back to the original day of week
display.
Wednesday
DONE
10 47
Wednesday
10 47
SET/NEXT
Figure 21.6
Figure 21.7
Wednesday
10 47
Figure 21.8
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b. Set Date
When the SET DATE screen is entered the month
name is highlighted. Use the UP/DOWN buttons to
select the proper month then press the button under
“Set/Next.”
The highlight will move to the day of the month display.
Using the UP/DOWN buttons, select the current date
then press “Set/Next.” The highlight will move to the
year display. Select the current year and press “Set/
Next” then the highlight will be back on the month
name display.
b. Flame Height Adjust
FLAME HEIGHT ADJUST is used to adjust flame
height (fuel feed rate) for specific installation and fuel
type. The dealer will usually adjust this if necessary on
installation and can advise on specific settings for a
particular application.
Figure 22.6
September
2007
Figure 22.1
September
28
2007
Figure 22.2
September
28
c. Temp Differential
TEMPERATURE DIFFERENTIAL is used to change
the set default temperature differential. This sets how
far below the set point the wall control allows the room
temperature to fall before the appliance turns back on.
It is usually set at time of installation.
2007
Figure 22.7
Figure 22.3
6. User Settings
Items that are rarely changed are stored under the USER
SETTINGS.
USER SETTINGS
Temp Units F/C
Flame Height Adjust
Temp Differential
USER SETTINGS
Temp Cal
Properties
Elevations
Conv Blower Speed
d. Temperature Calibration
TEMPERATURE CAL is used to calibrate the
temperature on the wall control. If for some reason
you feel the wall control is not accurately reading the
temperature you can calibrate it to a thermostat that
you know is accurate. Press the UP/DOWN buttons to
desired temperature.
TEMPERATURE CAL
71.6
Figure 22.4
a. Temp Appliances F/C
TEMP Appliances is used to change from Fahrenheit to
Celsius and back for the temperatures displayed.
Figure 22.8
DONE
OF
Cal Adj:
-13
SET
e. Properties
PROPERTIES shows the version of software for the
control board and wall control. If you are placing a
service call with your dealer, they may ask you to go to
this screen and read them the information under “WC”
and “SC”.
Figure 22.5
Figure 22.9
PROPERTIES
UFTI: 029
WC 40h
SC 6Bh
Rev: 004
CB 000
TC:
-28
CV 000
DONE
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f. Elevation
ELEVATION allows you to adjust the appliance to your
specific elevation. Press the UP/DOWN buttons to
select your elevation. The message in the center will
change between NORMAL and HIGH. If you select
HIGH, it will replace the normal fuel tables with specific
high fuel tables. You MUST select a fuel type after
selecting HIGH.
Please note that changing the elevation will delete any
custom or new fuel table loaded into the appliance.
You must confirm your choice on the CONFIRM
ELEVATION CHANGE screen. This allows you to
reverse your decision if necessary (Figure 23.1).
CONFIRM ELEVATION CHANGE
ELEVATION
Changing elevations will
delete any custom or
new fuel tables loaded into
the stove.
Are you sure?
Over 4000 FT
Normal / High
Up to 4000 FT
NO
DONE
YES
Figure 23.2
Figure 23.1
F. Service Information
The SERVICE INFORMATION screen displays contact
information for Hearth & Home Technologies Customer
Service Line. The local dealer may have changed this upon
or before the installation to indicate a dealer hot line.
www.quadrafire.com
to locate your nearest
dealer
Figure 23.5
DONE
ERROR LIST
G. Error Codes
If a system error occurs that forces the system to stop
operating an error screen appears. Depending upon the
error type, up to three retry attempts are allowed after
which a service professional is required.
Press the ERROR LIST button to display the latest error.
See page 27 for a list of error codes.
g. Convection Blower Speed
CONV BLOWER SPEED allows you to adjust the
blower speed to your individual preference. Press the
UP/DOWN buttons to select your blower speed. The
message in the center will change between NORMAL
and QUIET.
NORMAL allows the convection blower to reach
maximum RPM at 135 degrees and QUIET at 165
degrees.
CONV BLOWER SPEED
Normal
Normal / Quiet
Quiet
DONE
Figure 23.3
h. Language Selection
LANGUAGE allows you to select from four different
languages. To select a language scroll down to the
last item on the USER SETTING screen using the
DOWN button. Using the UP/DOWN buttons select the
preferred language and then press Select and then
press Done.
LANGUAGE
Anglais
Français
Norvégien
Suédois
Figure 23.4
DONE
SELECT
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H. Battery Back-up System (Optional)
CAUTION
•
•
Hook up to battery terminals BEFORE you plug
battery into appliance.
Damage to internal electronic components may occur
The appliance has been designed to operate on an optional
battery back-up system.
If you have frequent power outages in your region, hook
the appliance up to a 12 volt battery and it will automatically
switch to battery power in the event of a power failure. The
12 volt power cord sold as a separate accessory does not
charge the battery.
MANUAL LIGHT PROCEDURE
Press “CONTINUE”
button to start manual
lighting sequence
Current Tem: 72O F
Operating on Battery Back-Up
• A battery icon appears on your wall control to let you
know you are now operating on battery power (Figure
24.2).
• Fire must be manually lit as the appliance will no longer
automatically light.
• Use only approved fire starting gel to start fire.
• High burn rate is no longer available on battery
back-up.
• Each level drops down one level, i.e the high burn
becomes medium-high burn and so on.
• If the battery charge falls below 10 volt it can no longer
sustain the appliance operation and the appliance will
shut down. You must disconnect and reconnect the
battery to start it up again.
Recommended Battery
• 12 volt deep cycle battery, (i.e., marine or RV type).
• A 12 volt battery cable is available through your local
dealer.
WARNING
CONTINUE
MANUAL LIGHT PROCEDURE
Please wait while
feed charge is loading
into firepot
Risk of Injury!
• Blowers may continue to run and would be exposed to
human contact.
MANUAL LIGHT PROCEDURE
Open door...
Manually light fuel...
Close door
Figure 24.1
Figure 24.2
Wall Control Display
The wall control will display the battery icon when operating
in the battery back-up mode (Figure 24.3).
“Maint Burn” will display when
the thermostat has reached the
set room temperature and will
run on low until it reaches its
auto-clean cycle time.
Refer to owners manual for instructions on how to attach
the cable to appliance. The following are screens you will
see when using a back-up battery.
MAINT BURN
12:30 PM
73
Set at: 73
MENU
Figure 24.3
HEAT OUTPUT
Battery icon.
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Maintenance and Service
When properly maintained, your fireplace will give you
many years of trouble-free service. Contact your dealer
to answer questions regarding proper operations,
troubleshooting and service for your appliance. Visit
www.quadrafire.com/owner-resources to view basic
troubleshooting, FAQs, use & care videos. We recommend
annual service by a qualified service technician.
CAUTION
Shock and Smoke Hazard
• Turn down thermostat, let appliance
completely cool and exhaust blower must be
off. Now you can unplug appliance before
servicing.
• Smoke spillage into room can occur if
appliance is not cool before unplugging.
• Risk of shock if appliance not unplugged
before servicing appliance.
This pellet appliance has a manufacturer-set minimum
low burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
pellet appliance in a manner inconsistent with operating
instructions in this manual.
Follow the detailed instructions found in this section for each step listed in the chart below.
A. Quick Reference Maintenance Chart
Cleaning or Inspection
Ash Pan - Burning Wood Pellets
Ash Pan - Burning Alternate
Fuels
Ash Removal from Firebox
Auto-Clean Inspection
Blower, Combustion (Exhaust)
Blower, Convection
Door Latch Inspection
Firebox - Prepare for Non-Burn
Season
Fire pot - Burning Softwood
Pellets
Fire pot - Burning Hardwood
Pellets
Fire pot - Burning Alternate Fuels
Glass
Heat Exchanger & Drop Tube
Hopper
Venting System
Frequency
Daily Weekly
Every 5 bags of fuel
OR
Every 1 bag of fuel
OR
More frequently depending
on the fuel type or ash buildup
More frequently depending
on the fuel type
More frequently depending
on the fuel type
More frequently depending
on the operating environment
Prior to heating season
Every 2
Monthly
Weeks
Yearly
X
X
OR
X
OR
X
OR
X
OR
X
OR
X
At end of heating season
OR
Every 5 bags
OR
X
Every 3 bags
OR
X
Every 1 bag
When clear view of fire pot
becomes obscured
Every 1 ton of fuel
Every 1 ton of fuel or when
changing fuel types
More frequently depending
on the fuel type
OR
OR
OR
OR
X
X
X
X
X
OR
X
NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of ash at the
recommended interval or you see soot coming from the vent. Not properly cleaning your appliance on a
regular basis will void your warranty.
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B. Proper Shutdown Procedure
1. Set wall control to OFF on AUTOMATIC / MANUAL
SETTING screen (Figure 26.1).
2. Wall control screen will scroll through the following
messages after setting to OFF.
-- Shutdown
-- Auto-Clean
-- Off
3. Smoke spillage into the room can occur if the appliance
is not cool before unplugging.
4. There is a risk of shock if the appliance is not
unplugged before servicing the appliance.
After servicing, restart with the AUTO/MANUAL SETTINGS
screen (Figure 26.1).
Automatic
Manual
Off
Figure 26.1
C. General Maintenance and Cleaning
1. Auto-Clean System Inspection & Cleaning
The auto-clean only dumps ash from the fire pot. The
customer is required to clean the appliance in regular
intervals depending upon use and fuel quality.
• Frequency: Monthly or every ton (aprx. 50 bags) or
more frequently depending on the type of fuel
• By: Homeowner
a. Be sure the wall control screen says OFF and the
appliance is allowed to cool.
b. Open the firebox door. Inspect the auto-clean
springs (Figure 26.2).
c. Inspect the holes in the fire pot floor for any debris.
-- The holes must be kept clear.
d. How often the fire pot cleans itself depends on:
-- The type of fuel you selected on the thermostat
wall control
-- How long the appliance burns before satisfying set
point on wall the control
-- Burning biomass fuels may require a more through
cleaning during the burn season.
e. Excessive clinkers will eventually jam the autoclean system and generate an error message on
the wall control.
-- Inspect for any degradation or deformation
-- As the springs heat up and cool down they can
lose tension
-- If there is a gap showing above the fire pot bottom,
approximately 1/16 inch (1.59mm) or more, it
means the springs have lost their tension
-- Lost tension can not keep the floor in the proper
position causing ignition problems and fuel falling
into the ash pan.
-- Call your dealer to replace the springs.
Figure 26.2
WARNING
Fire Risk
Do NOT store fuel:
• Within space required for loading or ash
removal.
• Closer than required clearances to
combustibles to appliance.
2. Ash Removal from Firebox
• Frequency: Weekly or more frequently depending on
ash build-up
• By: Homeowner
Be sure the wall control screen says OFF and the
appliance is allowed to cool.
There must not be any hot ashes in the firebox during
cleaning. Frequent cleaning of the ash in the firebox with a
vacuum cleaner will help slow down the build-up of ash in
the exhaust blower and vent system.
3. Cleaning Ash Pan
• Frequency: Weekly or every 3-5 bags
• By: Homeowner
a. Locate the ash pan underneath the fire pot.
b. Slide the ash pan straight out.
c. Empty into a non-combustible container and reinstall ash pan.
d. When replacing ash pan push it back until it
catches on the 2 side latches.
e. Clinkers filling the ash pan will have to be cleaned
out more often than ash. See Disposal of Ashes.
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4. Disposal of Ashes
• Frequency: As needed
• By: Homeowner
Ashes should be placed in a steel container with a
tight-fitting lid. The container of ashes should be moved
outdoors immediately and placed on a non-combustible
floor or on the ground, well away from combustible
materials, pending final disposal.
If the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the closed
container until all cinders have thoroughly cooled. Other
waste shall not be placed in this container.
WARNING
Fire Risk.
Keep combustible materials, gasoline and other
flammable vapors and liquids clear of appliance.
•
•
•
•
•
•
Do NOT store flammable materials in the appliance’s
vicinity.
DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP”
A FIRE IN THIS Appliance.
DO NOT BURN GARBAGE OR FLAMMABLE
FLUIDS SUCH AS GASOLINE, NAPHTHA OR
ENGINE OIL.
DO NOT USE CHEMICALS OR FLUIDS TO START
THE FIRE.
Keep all such liquids well away from the appliance
while it is in use.
Combustible materials may ignite.
5. Cleaning Fire pot with Fire pot Clean-Out Tool
• Frequency:
-- Softwood Pellets: Weekly or every 5 bags
-- Hardwood Pellets: Weekly or every 3 bags
-- Alternate Fuel: Daily or every 1 bag
• By: Homeowner
a. Be sure the wall control screen says OFF and the
appliance is allowed to cool.
b. It may be necessary to use your fire pot clean-out
tool to chip away material that has built up on the
sides of the fire pot and to push out any clinkers
(Figure 27.1).
-- Larger clinkers may have to be removed from the
top of the fire pot.
-- If the clinker adheres to the sides of the fire pot,
you will need to manually clean the fire pot.
c. After power is restored, the auto-clean system will
recycle and then clean itself.
d. The fire pot floor plate must be fully closed when
finished.
Clinker
Figure 27.1 - Large Clinker
6. Cleaning Heat Exchanger, Drop Tube & Exhaust
• Frequency: Monthly or every 1 ton of fuel (aprx. 50
bags).
• By: Homeowner
NOTE: There are heavy duty vacuum cleaners
specifically designed for solid fuel appliance
cleaning.
WARNING
Hopper Fire Risk!
For trouble free use of your pellet appliance you
must perform cleaning as called for in these
instructions. Not doing so will result in:
• Poor operating performance
• Smoke spillage into the home
• Overheating of components
Not properly cleaning your appliance on a regular basis
will void your warranty.
Tools Needed: A Shop Vac and generic micro cleaning
kit; flat head and Phillips screwdriver; 11/32 Nut-driver or
wrench.
Shop Vac* Example
Micro Cleaning Kit*
Example
* Can be purchased at your local hardware store.
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MT. VERNON AE INSERT
a. It is necessary to remove the baffle to gain access
to the heat exchanger. Follow instructions for
BAFFLE REMOVAL on page 31.
b. Vacuum the ash from the heat exchanger with an
upholstery brush to remove the majority of the ash.
Be sure to vacuum the back of the baffle also.
Inspect the drop tube and remove any residue
build-up in the drop tube (Figure 28.2).
NOTE: It is normal to see a certain amount of wear of
the heat exchanger fins. You may notice some
flaking and pitting on some of the pins. The heat
exchanger system will function as designed with
as many as 15 of these pins missing.
e. Removing the Combustion (Exhaust) Blower
-- The combustion blower is mounted in the bottom
right rear of the appliance (Figure 28.5).
-- Remove side panel and then using an 11/32 nut
driver to loosen all six nuts, but do not remove.
Rotate the blower and remove from the housing
(Figure 28.6).
-- Set the blower on the top of the housing. You do
not need to disconnect the wires.
-- Vacuum out the exhaust area (Figure 28.7).
Figure 28.1 - Example of a dirty heat exchanger
Figure 28.2
c.
Assemble the crevice tool from the micro cleaning
kit to attach to a Shop Vac (Figure 28.3).
Figure 28.5
Figure 28.3
d. Use the crevice tool to finish cleaning the heat
exchanger fins. It is critical that the 2 exhaust
exits at the back of the firebox floor (left and right)
be thoroughly cleaned (Figure 28.4). There are
several ways this can done.
-- Use the crevice tool.
-- Attach a hose 1/2 inch (12.7mm) in diameter and
approximately 2 feet (607mm in length to your
vacuum hose.
-- Use a bottle brush and push the ash down to the
bottom. Remove the combustion (exhaust) blower
and then vacuum out the ash.
Loosen all 6 nuts, but do NOT Remove
Figure 28.6
Vacuum out the exhaust area.
Figure 28.4
2 exhaust exits (left and right side) must
be thoroughly cleaned. Each exit is
approximately 4 inches wide, 1 inch
across and 3 inches deep.
Figure 28.7
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7. Cleaning the Hopper
• Frequency: Monthly or after burning 1 ton of fuel, (aprx
50 bags) or when changing fuel types
• By: Homeowner
a. Be sure the wall control screen says OFF and the
appliance is allowed to cool.
b. After burning approximately 1 ton of fuel you will
need to clean the hopper to prevent sawdust and/
or fines build-up.
c. A combination of sawdust/fines and pellets on the
auger reduces the amount of fuel supply to the fire
pot.
d. This can result in nuisance shut downs and misstarts
-- Empty the hopper of any remaining pellets.
-- Vacuum the hopper and feed tube.
8. Cleaning the Glass
• Frequency: When clear view of fire pot becomes
obscure
• By: Homeowner
a. Be sure the wall control screen says OFF and the
appliance is allowed to cool.
b. Clean glass with a non-abrasive commercially
available cleaner. Wipe down with dry towel.
9. Door Latch Inspection
• Frequency: Prior to heating season
• By: Homeowner
The door latch is non-adjustable but the gasket between
the glass and firebox should be inspected periodically to
make sure there is a good seal. If the gasket is frayed or
damaged, replace with a new one.
10. Cleaning Exhaust Blower - Requires No Lubrication
• Frequency: Yearly or as needed
• By: Homeowner
a. Be sure the wall control screen says OFF and the
appliance is allowed to cool.
b. Use a soft brush and vacuum to clean the
propellers.
11. Cleaning Convection Blower - Requires No
Lubrication
• Frequency: Yearly or as needed
• By: Homeowner
a. Be sure the wall control screen says OFF and the
appliance is allowed to cool.
b. Use a soft brush and vacuum to clean the
propellers.
CAUTION
Glass
Handle glass assembly with care.
When cleaning glass:
• Avoid striking, scratching or slamming
glass.
• Do NOT clean glass when hot.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner
on white film.
• Refer to maintenance instructions.
WARNING
Handle glass doors with care.
• Inspect the gasket to ensure it is
undamaged.
• Do NOT strike, slam or scratch glass.
• Do NOT operate appliance with glass
door removed, cracked, broken or
scratched.
August 13, 20187036-187M
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MT. VERNON AE INSERT
12. Soot and Fly Ash: Formation & Need for Removal in
Exhaust Venting System.
• Frequency: Prior to each burn season and after
prolonged shut down.
• By: Qualified Service Technician/Homeowner
The products of combustion will contain small particles
of flash. The flash will collect in the exhaust venting
system and restrict the flow of the flue gases. Incomplete
combustion, such as occurs during startup, shutdown,
or incorrect operation of the room appliance will lead
to some soot formation which will collect in the exhaust
venting system. The exhaust venting system should be
inspected at least once every year to determine if cleaning
is necessary.
D. Soot or Creosote Fire
The venting system may need to be cleaned at least once
a year or more often depending upon the quality of your
fuel or if there is a lot of horizontal pipe sections. Ash will
build up more quickly in the horizontal sections.
DO NOT under any circumstances re-enter the building.
13. Preparing Firebox for Non-Burn Season
• Frequency: Yearly at end of burn season
• By: Homeowner
a. The appliance must be in complete shutdown and
allow the appliance to completely cool down.
b. Remove all ash from firebox and vacuum
thoroughly.
c. Paint all exposed steel, including cast-iron. Use
the Touch-Up paint supplied with the appliance or
purchase paint from your local dealer. You must
use a high-temperature paint made specifically for
heating appliances.
d. Cleaning the flue at the end of the burn season will
prevent corrosives to build-up and damage the flue.
e. Outside temperatures should have no affect on
the performance of the appliance under freezing
conditions.
14. Creosote Formation: Guidance on minimizing
• Frequency: Periodically during heating season
• By: Qualified Service Technician/Homeowner
This chimney should be inspected periodically during the
heating season to determine if a creosote build-up has
occurred. If a significant layer of creosote has accumulated
(3mm or more) it should be removed to reduce the risk of
chimney fire.
NOTE
This appliance is required to be cleaned frequently
because soot creosote and ash may accumulate.
Establish a routine for the fuel, wood burner and firing
technique. Check daily for creosote build-up until
experience shows how often you need to clean to be
safe. Be aware that the hotter the fire the less creosote is
deposited, and weekly cleaning may be necessary in the
mild weather even though monthly cleaning may be enough
in the coldest months. Contact your local municipal or
provincial fire authority for information on how to handle a
chimney fire.
In the event of a soot or creosote fire, close the firebox
door, exit the building immediately and contact the
proper fire authorities.
E. High Ash Fuel Content Maintenance
•
Frequency: When the ash build-up exceeds the half
way point in the fire pot
• By: Homeowner
If the ash build-up exceeds the half way point in the fire pot
before it automatically cleans, then the fire pot is not being
cleaned often enough.
Another symptom is if clinkers are adhering to the sides of
the fire pot.
Double check the wall control to ensure the proper setting
has been selected for the fuel you are burning. If that is
correct, change the setting to “Utility Pellet”.
NOTE: You will need to empty the ash pan more
frequently if using the “Utility Pellet” setting.
WARNING
Fire Risk
• High ash fuels, or lack of maintenance, can
cause the fire pot to overfill. Follow proper
shutdown procedure if ash build up exceeds
half way point.
• Failure to do so could result in smoking,
sooting and possible hopper fires.
Pellets Back-Up
in Feed Tube
Firepot Overfills
Ash Build-Up in Firebox
Figure 30.1
307036-187M
August 13, 2018
5
MT. VERNON AE INSERT
Troubleshooting Guide
With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and
the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
Error Message
BAD TC DROP TUBE
(TC = Thermocouple)
BAD TC Fire pot
(TC = Thermocouple)
Possible Cause
Bad wall control or control board
3 wires have loose connections or installed wrong
Replace wall control or control board
Check connections
Drop tube thermocouple is broken or leads are
reversed
Check connections
Fire pot thermocouple is broken or leads are reversed
(SW = Switch)
Replace thermocouple
Check connections
Replace thermocouple
Overheat sensor (snap disc #3) has tripped
Turn power off to appliance and manually reset snap disc then
turn power back on
Convection blower may need cleaning
Clean convection blower if needed
SNAP DISC TRIPPED
VACUUM SW ERROR
Corrective Action
Appliance and venting is dirty plugged
Vacuum switch is bad
Vacuum hose is plugged/disconnected
Clean appliance and venting to appliance
Check connections. Bypass vacuum with jumper wire, if runs,
switch is bad. Replace switch
Check vacuum hose
Remove blockage
COMB BLOWER JAMMED
Combustion blower is blocked/jammed
Replace blower if necessary
Must unplug appliance to clear error
AUGER JAMMED
MISSED IGNITION
Auger jammed, feed motor bad
Pull the feed system and inspect
Clear jam and Press Retry
Igniter bad or poor harness connection
Check connections, if OK replace igniter
Out of fuel or fuel is bridging in hopper
Break up bridging pellets. Refill hopper
Faulty fire pot thermocouple connection has shorted.
Replace the thermocouple
Press Retry
Ash plugging the igniter slot in the fire pot bottom and
clear the slot
Use cleaning tool or a spoon to scrape ash
Refill hopper
MIN Fire pot TEMP
Out of fuel
Add handful of pellets to fire pot to prime it
Press Retry
Appliance in over-heat condition
MAX DROP TUBE TEMP
Flame height set too high
Components may need cleaning
Confirm setting matches burning fuel
Adjust flame height
Clean the firebox, heat exchanger, convection blower, fire pot
and ash pan
Remove blockage
CONV BLOWER JAMMED
Convection blower blocked/jammed
Replace blower if necessary
Must unplug appliance to clear error
Auto-clean jammed
If ash pan is empty, check for a jam. Use a screw driver and
firmly push in the fire pot floor holes and flex spring and push
toward home to release jam
Auto-clean switch is bad
Replace switch
CHECK ASH PAN
Linkage has become disconnected
SCREEN GOES BLANK
Static discharge or nearby lightning or
Electric fast transients at the input mains
Reconnect linkage
Wait 25 seconds and press any key to refresh the screen.
Hopper lid not closed all the way
Close the lid. If that didn’t work replace the switch
Switch is out of adjustment (auger will not function)
Adjust or replace switch
Firebox door is not latched properly
Adjust or replace door switch
Out of fuel
Check the fuel level, if OK the switch may be out, replace
switch
August 13, 20187036-187M
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MT. VERNON AE INSERT
6
Service Parts Replacement
A. Glass Replacement - Door Assembly
1.
2.
3.
4.
5.
(Replace with 5mm ceramic glass only)
Swing open the face and remove the door from the
appliance by lifting the door off of the hinge pins and
lay on a flat surface face down.
Using a Phillips head screw driver, remove 4 screws, 2
on the top and 2 on the bottom. Remove metal bracket
and then remove the glass (Figure 32.1).
Replace with new glass with gasket.
Re-attach metal bracket with 4 screws.
Re-install door over hinge pins and close face.
WARNING
Handle glass doors with care.
• Inspect the gasket to ensure it is
undamaged.
• Do NOT strike, slam or scratch glass.
• Do NOT operate appliance with glass
door removed, cracked, broken or
scratched.
B. Baffle Removal
1. The appliance must be in complete shutdown,
completely cool and the exhaust blower off.
2. Open door.
3. The baffle is located at the top inside of firebox.
4. Remove baffle by placing a flat head screw driver into
the slot of the latches located in the upper corners and
push down. The bottom of the latch will fall forward off
of the post. Lift the baffle up and then out toward you
(Figure 32.2).
5. To replace the baffle, place the 2 locating ears behind
the bottom edge and tilt the baffle up and into place.
6. The baffle must be centered in the firebox before latching
it in place. If it is not centered the latch is trapped
between the baffle and side of the firebox instead of
latching properly.
7. The bottom of the latches will fit over the posts. Push the
top of the latch forward to lock latch into place.
WARNING
Cast iron is a very heavy material.
The baffle is made of cast iron and therefore is
heavy and awkward at times to maneuver. Clear
and prepare your work area before you begin.
Baffle
Remove 4 screws
Metal Bracket
Glass with Gasket
Figure 32.1
WARNING
•
•
•
Glass is 5mm thick high temperature heatresistant ceramic glass.
DO NOT REPLACE with any other material.
Alternate material may shatter and cause
injury.
Latches
Insert flat head screw driver into “V”
section and push down and the bottom
of the latch will fall forward off of post
Locating ears - 1 on
each side. Fit behind
bottom edge.
Figure 32.2
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August 13, 2018
MT. VERNON AE INSERT
C. Convection Blower Replacement
Follow the proper shut down procedures as outlined on
page 22, Section 4.A.
Removal of Cast Sides
You will need to remove the cast sides in order to remove
and replace the convection blower.
1. There is a latch on the back side of the cast side in the
middle of the top opening of the cast side as indicated
in Figure 33.1.
2. Place your fingers inside the opening and squeeze
the latch. The side can now be pulled toward you and
removed. Place on a protective surface so as not to
damage the finish.
3. To replace the side, set the bottom in first. Squeeze
the latch in an open position. Place the cast side into
position and then release the latch. The latch hooks
onto a bracket to hold the side in place.
Location of Latch for
Removing Cast Sides
Figure 30.1
Convection Blower Replacement
1. After the sides are removed, reach behind the blower
and release the latch by pushing the top of the latch
towards the blower (Figure 33.2).
2. Rock the top of the blower slightly and lift up and out.
The blower will pass around the control board and out
the side of the appliance.
3. Disconnect the wire harness from the bottom of the
blower by depressing the tabs on the sides of the
connector and then pulling to remove (Figure 30.3).
4. Re-connect wire harness to the new replacement
blower. Install the blower by placing the bottom flange
into the opening first then rotate blower up into position.
5. When the blower is properly positioned the latch will
engage the notch to hold the blower in place (Figure
33.4).
Notch
Latch
Figure 33.2
Convection
Blower
Disconnect Wire Harness
from Bottom of Blower
Figure 33.3
Latch Engaged
Figure 33.4
August 13, 20187036-187M
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MT. VERNON AE INSERT
D. Combustion Blower Replacement
1. Follow the Proper Shutdown Procedure as outline on
page 22, Section 4.A.
2. Follow the Removal of Cast Side for Insert Appliance
as outlined on page 30.
Remove Combustion Blower Assembly from
Existing Housing On Appliance
It is not necessary or recommended to remove the
housing to replace or service the combustion blower. You
only need to remove the motor and impeller.
3. Disconnect the wire from the control board connection
points #1 and #8. Depress the tab on the connector to
disconnect the wire (similar to a telephone connector).
4. Loosen fasteners of blower motor and impeller (Figure
34.1):
5. Holding the body of the motor, rotate the impeller
counter-clockwise until the blades line up with the
opening in the housing and remove the motor and
impeller (Figure 34.1).
6. If the gasket between housing and motor is damaged
it will have to be replaced. A gasket is included with the
replacement blower.
Remove Combustion Blower Assembly from
New Housing from New Service Kit
7. Using a Phillips head screwdriver, loosen the (6)
screws securing the motor and impeller to the housing.
8. Holding the body of the motor, rotate the impeller
counter-clockwise until the blades line up with the
opening in the housing and remove the motor and
impeller.
9. Add this motor and impeller in the place of the old
inside the housing on the appliance.
10. Secure motor and impeller with (6) screws.
11. Reconnect wires to control board and plug in appliance.
Loosen (6)
screws
Figure 34.1
Replacing Combustion Blower and Housing
Assembly
This procedure is not recommend due the difficulty that
is involved. Use this method only if your housing to your
blower is damaged.
1. Follow the Proper Shutdown Procedure as outline on
page 22, Section 4.A.
2. Follow the Removal of Cast Side for Insert Appliance
as outlined on page 30.
3. Remove stove pipe from appliance. You will need to
pull appliance out away from wall. Remove stove pipe
from appliance.
4. Disconnect the wire from the control board connection
points #1 and #8. Depress the tab on the connector to
disconnect the wire (similar to a telephone connector).
5. Using a utility knife cut silicone around joint of exhaust
transition at the seem; set exhaust transition aside
(Figure 34.2).
6. Using a 3/8 socket, remove the (5) bolts securing the
blower to the appliance; set bolts aside and discard old
blower (Figure 34.2).
7. Using high temperature silicone, seal seam between
new blower and exhaust transition (Figure 34.2).
NOTE: If exhaust transition and blower are not sealed
properly; room may fill with smoke or soot,
which may cause property damage.
8. With new blower in hand line up gasket with hole and
secure with bolts from step 6 (Figure 34.2).
9. Reconnect wires to control board,install stove pipe, and
plug in appliance.
(5) bolts
Silicone
Exhaust
transition
Figure 34.2
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August 13, 2018
7
MT. VERNON AE INSERT
Reference Materials
A. Component Functions
E
1. Auto-Clean Motor
The auto-clean motor is located under and behind
the fire pot on the left side, inside the convection air
chamber. It automatically opens and closes the fire pot
floor so ashes can fall into the ash pan.
2. Auto-Clean Switch
The auto-clean switch is located on top of the autoclean motor. It communicates to the control board
when the fire pot floor is open and when the auto-clean
system has completed its cycle and is back in the home
(closed) position.
3. 12 Volt Battery Back-Up Cable (Optional Accessory)
This is an optional accessory. It will plug into the
appliance at the rear of the appliance. An icon will
display on the wall control when the appliance has lost
main power and is running on battery back-up.
4. Combustion (Exhaust) Blower
The combustion (exhaust) blower is mounted in the
bottom right rear of appliance. The blower is designed
to pull the exhaust from the appliance and push it out
through the venting system.
5. Control Board
The control board is located on the lower left side of
appliance. It controls the functioning of the appliance
and communicates with the wall control. The control
board can only be opened by an authorized dealer.
6. Convection Blower
The convection blower is mounted at the bottom left
rear of the appliance. The convection blower pushes
heated air through the heat exchange system into the
room.
7. Door Switch
The door switch is mounted on the right side of the
firebox behind the door handle. It senses when the
door is open and will display an icon on the wall control,
and will turn off the auto-clean system and feed motor
for safety.
8. Feed System
The feed system is located on the right side of the
appliance and can be removed as an entire assembly.
The assembly includes the feed motor, mounting
bracket, bearing and feed spring (auger). The hollow
feed spring (auger) pulls pellets up the feed tube from
the hopper area and drops them down the feed chute
into the fire pot.
9. Fire pot
The fire pot is made of high quality ductile iron. The
floor of the fire pot automatically opens for cleaning and
is operated by the auto-clean fire pot system. The floor
needs to return to a completely closed position or the
appliance will not operate properly.
When describing the location of a component,
it is always AS YOU FACE THE FRONT OF
THE APPLIANCE.
10. Fuses
There are three fuses. Two fuses are located on
the inside of the control board. One fuse is AC and
operates the igniter and the other fuse is DC and
operates all of the other components. The third fuse is
located in the power supply. A fuse will blow should a
short occur and shut off power to the appliance. The
fuses can only be replaced by an authorized dealer.
11. Heat Exchanger
The heat exchanger is located behind the baffle and
it transfers heat from the exhaust system into the
convection air chamber. Remove the cast iron baffle to
access the heat exchanger.
12. Hopper Lid Switch
The hopper lid switch is located on the right side inside
the hopper. It senses whether the hopper lid is open
and displays an icon on the wall control and will turn off
the feed motor.
13. Igniter (Heating Element)
The igniter is mounted on the base of the fire pot.
Combustion air travels over the red hot igniter creating
super heated air that ignites the pellets or other fuels.
14. Low Fuel Indicator
The low fuel indicator is attached to the left side of the
hopper. It senses the amount of fuel in the hopper and
will display an icon on the wall control.
15. Optical Switch for the Auger
The optical switch is located on top of the feed system
and communicates to the wall control that the auger is
300 Watt Igniters come installed in brand new Mt.
Vernon AE appliances and are for pellet fuel only.
The 380 Watt Igniter is required for burning multigrain fuels and is included in the component pack.
Multi-fuels include, corn, sunflower seeds, and
wheat.
spinning or if it has stopped.
16. Power Receptacle
The power receptacle is located on the lower rear
of the appliance. Check the wall receptacle for 120
volt, 60 Hz (standard current). Make sure the outlet is
grounded and has the correct polarity. A good quality
surge protector is highly recommended to protect the
electronics.
17. Power Supply
The power supply is located at the rear of the
appliance. It converts 120 volt AC current to 15 volt DC
current to power the appliance.
August 13, 20187036-187M
35
MT. VERNON AE INSERT
18. Overheat Sensor (Snap Disc)
The overheat sensor is mounted on the back of the
drop tube in the center of the appliance and has a
reset button. To access it remove the right side panel.
If the fire tries to burn back into the feed system or
push exhaust up the feed tube, this sensor will shut
the appliance down, however the wall control will still
display messages. This sensor must be manually reset. Disconnect power before resetting.
19. Thermocouple - Fire pot
This thermocouple is located on top of the fire pot
inside the thermocouple cover (ceramic protection
tube). The thermocouple sends a millivolt signal to the
control board telling the control board there is a fire in
the fire pot.
20. Thermocouple - Drop Tube
This thermocouple is located on the bottom of the
drop tube on the right side and attached with a wing
nut. It turns the convection blower on and off, varies
the speed of the convection blower and will shut down
appliance if internal heat exceeds set temperature.
21. Vacuum Switch
The vacuum switch is located on the right side of the
appliance under the feed motor behind right side panel
and connects to the drop tube with a hose. This switch
turns the feed system on when vacuum is present
in the firebox. The vacuum switch is a safety device
to shut off the feed motor if the exhaust or the heat
exchanger system is dirty, plugged or if the firebox door
is open.
22. Wall Control Thermostat
The appliance is designed to run on a custom designed
3.3 volt DC thermostat wall control. It will not operate
on any other wall control. Refer to the instructions
supplied with the appliance located in the component
pack.
23. Wiring Schematic for Power Supply
See Figure 36.1 below.
24. Wiring Schematic for Control Board
See Figure 36.2 below.
25. Wiring Schematic
See Figure 37.1 on pages 37 and 38.
B. Wiring Schematic for Power Supply
C. Wiring Schematic for Control Board
Heat sinks are taped to cover for shipping. Slowly lift cover
and cut the tape holding them in place and then you can
remove the cover.
13 12
11 n/a 10 9
8
7
6
5
4
3
Fuse 15A 230V,
under the cover
Fuse
15A 250V
2
14
Input Line
Voltage
Input Line Voltage
AC out to Control
Board
15V DC out to
Control Board
1
15
16
17
Fuse 15A 230V,
under the cover
Power Supply shown with cover removed
Figure 36.2 - Control Board
Figure 36.1 - Power Supply
#
Description
#
Description
#
Description
1
Combustion Blower
7
Thermostat Wall Control
12
Igniter
2
Auto-Clean System
8
Combustion Blower (feedback)
13
AC Power In for Igniter
3
Feed / Auger Motors
9
Fire pot thermocouple
14
Convection Blower Power
4
Hopper / Door Switches
10
Drop Tube Thermocouple
15
Overheat Sensor (Snap Disc)
5
Auger / Auto-Clean / Vacuum
Switches
n/a
Not Used
16
DC Power In form Power
Supply
6
Low Fuel
11
Convection Blower (feedback)
17
12 Volt Battery Back-up
367036-187M
August 13, 2018
COMBUSTION
BLOWER
GREEN
BLUE
WHITE
14
13
12
15
11
August 13, 20187036-187M
BLACK
BLUE
WHITE
RED
GREEN
GRAY
GRAY
OVERHEAT
SENSOR
SNAP DISC
n/a
10
WHITE
RED
RED
DC POWER
SUPPLY
YELLOW
IGNITER
BLACK
BLACK
THERMOCOUPLE
RED
BLACK
RED
12 VOLT
BATTERY
BACKUP
17
RED
WHITE
BLUE
GREEN
BLACK
THERMOCOUPLE
YELLOW
16
9
8
BLACK
THERMOSTAT
WALL CONTROL
BLACK
(FEEDBACK)
7
BROWN
COMBUSTION
BLOWER
BLUE
LOW FUEL
SENSOR
BLACK
AUTO-CLEAN
MOTOR
6
(AUGER)
OPTICAL
SWITCH
YELLOW
BLACK
BLACK
COMMON
WHITE
110V LINE
BLACK
AUTO CLEAN
SWITCH
5
VACUUM
SWITCH
RED
BLACK
WHITE
YELLOW
2
1
YELLOW
WHITE
BLACK
RED
FEED
MOTOR
BLACK
BLACK
BLACK
BLACK
4
WHITE
BLUE
GREEN
CONVECTION
BLOWER
AUGER
MOTOR
3
HOPPER/
DOOR SWITCH
MT. VERNON AE INSERT
D. Wiring Schematic
Figure 37.1
37
BLACK
GREEN
BLUE
WHITE
RED
YELLOW
BLACK
BLACK
MT. VERNON AE INSERT
E. Component Locations
Low Fuel
Indicator
Drop Tube
Door Switch
Control
Board
Convection
Blower
Exhaust Blower
Auger Optical Switch
behind Feed Motor
Feed
Motor
Vacuum
Switch
Power Supply
Figure 38.2 - Power Supply, Control Board, Convection
Blower
Re-set
Button
Overheat
Sensor
Wing Nut - Securing
Overheat Sensor in
place.
Heat Exchanger,
Front & Back
Baffle
Figure 38.1 - Feed Motor, Vacuum Switch, Exhaust Blower,
Overheat Sensor
Ash Pan
Firepot
Thermocouple and
Thermocouple Cover
Figure 38.3 - Heat Exchanger, Baffle, Ash Pan,
Fire pot Thermocouple & Thermocouple Cover
387036-187M
August 13, 2018
MT. VERNON AE INSERT
F. Service and Maintenance Log
Date of Service
Performed By
Description of Service
August 13, 20187036-187M
39
MT. VERNON AE INSERT
G. Exploded Drawings
R
MT VERNON INSERT-AE
Service Parts
Beginning Manufacturing Date: Sept. 2006
Ending Manufacturing Date: Active
Advanced Energy Pellet Insert
MTVERNINSAE-CSB, MTVERNINSAE-MBK, MTVERNINSAE-PMH
MTVERNINSAE-CWL (Sept 2006 thru June 2011)
1
2
3
37
6 5 4
36
7
35
8
34
9
14
13
10
11
30
12
31
32
33
28
24
23
25
27
26
15
19*
17
20
29
21
18
22
16
Part number list on following pages.
407036-187M
08/18
August 13, 2018
MT. VERNON AE INSERT
R
Service Parts
MT VERNON INSERT-AE
Beginning Manufacturing Date: Sept. 2006
Ending Manufacturing Date: Active
H. Service Parts List
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
ITEM
DESCRIPTION
1
Hopper Lid
2
Top Hinge Assembly
COMMENTS
Top
7036-107MBK
Sienna Bronze
7036-107CSB
No longer available
7036-107CWL
7036-107PMH
SRV7036-006
Matte Black
7036-101MBK
Sienna Bronze
7036-101CSB
No longer available
Mahogany
Gasket, Extruded - Field Cut to Size
PART NUMBER
Matte Black
Mahogany
3
Stocked
at Depot
10 Ft
7036-101CWL
7036-101PMH
7000-320/10
4
Catch Clip
7036-146
5
Elbow Catch
7000-393
6
Bracket, Catch
7036-145
7
Glass Assembly, Side, 1 Piece - 5-7/8 in. W x 9 in. H
Interchangeable
SRV414-5380
Y
Gasket, Channel 3 Mm X 32 - Field Cut to Size
10 Ft
7000-377/10
Y
Speed Nut 5/16
Pkg of 24
7000-422/24
Y
8
Backer, Side Window
414-0280
9
Hinge Male
SRV7034-138
10
Bafe
SRV7034-263
11
Latch, Bafe
SRV7034-149
12
Intake Shield
7034-224
13
Hinge Pin Retainer
7036-112
14
Pin, Hinge
15
16
Door Left
Front Lower
18
Door Right
Front Upper
Y
SRV7036-110
Matte Black
7005-110MBK
Sienna Bronze
7005-110CSB
No longer available
7005-110CWL
Mahogany
7005-110PMH
Matte Black
7036-122MBK
Sienna Bronze
7036-122CSB
No longer available
Mahogany
17
Y
7036-122CWL
7036-122PMH
Matte Black
7005-109MBK
Sienna Bronze
7005-109CSB
No longer available
7005-109CWL
Mahogany
7005-109PMH
Matte Black
7036-105MBK
Sienna Bronze
7036-105CSB
No longer available
Mahogany
7036-105CWL
7036-105PMH
Additional service part numbers appear on following page.
August 13, 20187036-187M
41
MT. VERNON AE INSERT
R
MT VERNON INSERT-AE
Service Parts
Beginning Manufacturing Date: Sept. 2006
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
ITEM
DESCRIPTION
COMMENTS
Stocked
at Depot
PART NUMBER
#19 Door Assembly
19.1
19.7
19.6
19.2
19.5
19.3
19
19.4
Door Assembly
19.1
7034-006
Hinge, Female
SRV450-2910
19.2
Door Air Deector
7034-185
19.3
Magnet Bracket Assembly
7034-008
Magnet Round
SRV7000-140
19.4
Door Frame Assembly
7034-026
19.5
Door Latch Assembly
7034-039
19.6
19.7
Y
21” W x 14” H
7034-007
Y
Gasket, Channel 3 Mm X 32 - Field Cut to Size
10 Ft
7000-377/10
Y
Tape, Door Corner - - Field Cut to Size
1 Ft
SRV7027-227
Y
Glass Assembly
Glass Retainer
20
Ash Pan Door
21
Ash Pan Assembly
7034-136
SRV7034-133
SRV7034-069
Roller Catch
Pre SN 00700204651
SRV7000-494
Y
Twin Ball catch
Post SN 00700204651
SRV7000-532
Y
Matte Black
7036-109MBK
Sienna Bronze
7036-109CSB
22
Bottom
23
Gasket, Rope, Ash Door
SRV7034-178
No longer available
Mahogany
7036-109CWL
7036-109PMH
Y
24
Gasket, Door Rope
SRV7034-177
Y
25
Magnetic Switch
SRV7000-375
Y
26
Latch Bracket Assembly
SRV7034-049
Y
Matte Black
7036-103MBK
Sienna Bronze
7036-103CSB
27
Side
28
Vacuum Switch
SRV7000-531
Y
29
Power Supply Assembly
SRV7000-443
Y
No longer available
Mahogany
7036-103CWL
7036-103PMH
Additional service part numbers appear on following page.
427036-187M
August 13, 2018
MT. VERNON AE INSERT
R
MT VERNON INSERT-AE
Service Parts
Beginning Manufacturing Date: Sept. 2006
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
ITEM
30
31
DESCRIPTION
COMMENTS
33
PART NUMBER
7034-033
Y
Gasket, Blower, Combustion
(Between …) ...Housing & Stove
SRV7000-332
Y
Gasket, Motor, Blower, Combustion
(Between …)
...Housing & Motor
SRV7000-714
Y
SRV7000-714/10
Y
SRV7000-456
Y
7000-491/10
Y
SRV7000-260
Y
Combustion Blower Assembly
Pkg of 10
Control Board Assembly
Fuse 15A Slow Iec Glass
32
Stocked
at Depot
Pkg of 10
Convection Blower
Gasket, Blower, Convection
34
Detent Pin
35
Exhaust Transition & Flue Assembly
SRV7000-329
Pre 00700201366
7000-376
Post 00700201366
7000-393
SRV7036-029
Gasket, Flue Adapter
SRV240-0850
Latch, Draw
229-0230
36
Snap Disc, Manual Reset ( #3 )
SRV230-1290
37
Bracket, Hopper Magnet
7036-149
#38 Feed Assembly
Y
Y
38.5
38.3
38.4
38.6
38.2
38.1
38
Feed Assembly
SRV7034-004
Y
38.1
Feed Spring Assembly (Only)
SRV7001-046
Y
38.2
Bearing, Feed System, Nylon
SRV7000-598
Y
38.3
Gasket, Feed Motor
SRV7034-144
38.4
Bracket, Motor, Feed
7034-143
38.5
Optical Switch Assembly
SRV7034-038
Y
38.6
Feed Motor DC
SRV7000-313
Y
Collar, Set, 7/8
229-0520
Additional service part numbers appear on following page.
August 13, 20187036-187M
43
MT. VERNON AE INSERT
R
Service Parts
MT VERNON INSERT-AE
Beginning Manufacturing Date: Sept. 2006
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and
Home Technologies does not sell directly to consumers. Provide model number and serial number when
requesting service parts from your dealer or distributor.
ITEM
DESCRIPTION
COMMENTS
#39 Firepot Riser Assembly
39.4
40
39.5
40.1
39.11
39.10
39.6
39.9
39
PART NUMBER
#40 Auto-Clean Motor/Arm Assembly
39.1
39.2
39.3
39.7
Stocked
at Depot
40.2
40.3
40.7
40.6
40.5
40.4
39.8
Firepot Riser Assembly
SRV7034-002
Y
39.1
Thermocouple, K
SRV7034-247
39.2
Half Clip
7000-321
39.3
Thermocouple Protection Tube
39.4
Firepot Assembly
SRV7034-072B
Y
39.5
Gasket, Firepot
SRV7034-190
Y
SRV7034-186
Pkg of 10
Y
SRV7034-186/10
39.6
Auto-Clean Link Arm
7034-176
Y
39.7
Plow Weldment, Auto-Clean
SRV7034-024
Y
39.8
Rail, Auto-Clean
SRV7034-152
Y
39.9
Spring
Pkg of 4
7000-513/4
Y
39.10
Hitch Pin Clip 3/32
Pkg of 10
7000-374/10
Y
39.11
Firepot Bottom
SRV7034-153
Y
7034-021
Y
Auto-Clean Bottom Assembly (Includes Auto Clean Plow
Weldment, Link Arm, Firepot Bottom & Hitch Pin Clip)
Firepot Riser Clamp Assembly (Includes Clamp and
Hex Nut)
40
Auto-Clean Motor/Arm Assembly
7034-012
SRV7034-020
Y
40.1
Auto-Clean Lever
7034-158
Y
40.2
Micro Switch No
SRV7000-327
Y
40.3
Gear Motor 12V
SRV7000-502
40.4
Grommet, Motor, Auto-Clean
7034-188
Y
40.5
Cam, Switch, Auto-Clean
SRV7034-187
Y
40.6
Bearing
7000-333
Y
40.7
Gasket, Auto-Clean
SRV7034-165
Y
Additional service part numbers appear on following page.
447036-187M
August 13, 2018
MT. VERNON AE INSERT
R
Service Parts
MT VERNON INSERT-AE
Beginning Manufacturing Date: Sept. 2006
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and
Home Technologies does not sell directly to consumers. Provide model number and serial number when
requesting service parts from your dealer or distributor.
ITEM
DESCRIPTION
COMMENTS
Stocked
at Depot
PART NUMBER
Adaptor,
TPVNT-4
Bracket, Control Board
7034-212
Bracket, Door Switch
7034-215
Bracket, Hopper Switch
7082-148
Bracket, Snap Disc
7034-150
Bracket, Vacuum Switch
Component Pack:
7034-211
Matte Black
SRV7036-018
Sienna Bronze
SRV7036-019
No longer available
Mahogany
Cleanout Tool
Paint Touch-Up
7036-020
SRV7036-021
414-1140
Pre #HF1910001
812-0910
Post #HF1910001
3-42-19905
Sienna Bronze
TOUCHUP-CSB
No longer available
TOUCHUP-CWL
Mahogany
Y
855-1450
812-1180
Y
Thermostat Wire 3 Cond
SRV7000-409
Y
Wall Control
SRV7000-549
Y
Power Cord
Face Plate
7034-124
Fuel Level Sensor
SRV7000-523
Gasket, Exhaust
SRV7034-109
Gasket, Extruded - Field Cut to Size
10 Ft
7000-320/10
Gasket, Extruded Edge - Field Cut to Size
10 Ft
7000-319/10
Heating Element Assembly 18” (Loop Igniter), 380 Watt
Pkg of 10
Y
SRV7000-462
Y
SRV7000-462/10
Y
SRV7000-647
Y
Pkg of 10
SRV7000-647/10
Y
Washer, 1/4 Sae
Pkg of 24
28758/24
Y
Wing Thumb Screw 8-32 X 1/2
Pkg of 24
7000-223/24
Y
Pkg of 2
844-5750
Y
Heating Element Assembly 18”, 120 VAC, 300 Watt, (Wood
Pellet Fuel Only)
Hinge Pin, Gold
Paint, 12 oz Can
Sienna Bronze /
Espresso
Willow / Tuscan Olive
Thermocouple K. Ring Mount
Drop Tube
PAINT1-CSB/CES
PAINT1-CWL/CTO
SRV7000-381
Y
Additional service part numbers appear on following page.
August 13, 20187036-187M
45
MT. VERNON AE INSERT
R
Service Parts
MT VERNON INSERT-AE
Beginning Manufacturing Date: Sept. 2006
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and
Home Technologies does not sell directly to consumers. Provide model number and serial number when
requesting service parts from your dealer or distributor.
ITEM
DESCRIPTION
COMMENTS
Stocked
at Depot
PART NUMBER
Top Mount Left
SRV7036-117
Y
Top Mount Right
SRV7036-115
Y
SRV7000-373
Y
SRV7034-191
Y
Vacuum Hose - Field Cut to Size
3 Ft.
Wire Harness, AUG/AC/VAC
Wire Harness Battery Backup
SRV7034-202
Y
Wire Harness Convection Blower
SRV7034-219
Y
Wire Harness Door/Hopper
SRV7034-192
Y
Wire Harness Ignitor
SRV7034-273
Y
Wire Harness Power Out Ac
AC Current
SRV7034-220
Y
Wire Harness Power Out Dc
DC Current
SRV7034-221
Y
SRV7034-233
Y
Wire Harness Power Supply Receptacle
Wire Harness Snap Disc
SRV7034-193
Y
Wire Harness Thermostat
SRV7034-200
Y
RIVNUT-REPAIR
Y
Fasteners
Avk Rivnut Repair Kit - 1/4-20 & 3/8-16 Rivnut Tools
Bolt, Shoulder, 5/16 X 1/4-20
Pkg of 20
223-0170/20
Y
Hitch Pin Clip 3/32
Pkg of 10
7000-374/10
Y
Nut, Ser Flange Small 1/4-20
Pkg of 24
226-0130/24
Y
Screw, 1/4-20 X 3/8 Phillips Button Head
Pkg of 24
7000-401/24
Y
Screw 1/4-20 X 5/8 Phillips Pan Head
Pkg of 24
7000-398/24
Y
Screw, Pan Head Philips 8-32 X 3/8
Pkg of 40
225-0500/40
Y
Screw, Flat Head Philips 8-32 X 1/2
Pkg of 10
832-0860
Y
Screw, Sheet Metal #8 X 1/2 S-Grip
Pkg of 40
12460/40
Y
Washer, 1/4 Sae
Pkg of 24
28758/24
Y
Wing Thumb Screw 8-32 X 1/2
Pkg of 24
7000-223/24
Y
Wire Clip
Pkg of 10
7000-400/10
Y
Additional service part numbers appear on following page.
467036-187M
August 13, 2018
MT. VERNON AE INSERT
R
Service Parts
MT VERNON INSERT-AE
Beginning Manufacturing Date: Sept. 2006
Ending Manufacturing Date: Active
I. Accessories
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and
Home Technologies does not sell directly to consumers. Provide model number and serial number when
requesting service parts from your dealer or distributor.
ITEM
DESCRIPTION
COMMENTS
Stocked
at Depot
PART NUMBER
12 Volt Power Cord
12VCORD-AE
Brackets for Trim Insulation
SRV7022-503G
Damper, 3 Inch - Tall Vertical Installs Only
PEL-DAMP3
Damper, 4 Inch - Tall Vertical Installs Only
PEL-DAMP4
Firescreen
No Longer Available
Hearth Support
No Longer Available
Log Set (2 Pc)
Sold as set only
ZCSPT-MVI
LOGS-60-AE-B
OAK-3
Surround, Std, Panel, For Cast Trim
SP-MTVS-CST
Surround, Std, Panel, w/Gold Trim
No Longer Available
Trim, Panel Set, Gold
SRV250-4660
SP-MTVS-NB
Component Pack
7036-042
Trim Set, Black Nickel
7019-027
Matte Black
811-0930
Sienna Bronze
TR-CAST-CSB
No longer available
Header
Trim Leg, Left
Mahogany
811-0960
414-7090MBK
Sienna Bronze
414-7090CSB
No longer available
414-7090CWL
414-7090PMH
Matte Black
414-7100MBK
Sienna Bronze
414-7100CSB
No longer available
414-7100CWL
Mahogany
414-7100PMH
Matte Black
414-7110MBK
Sienna Bronze
414-7110CSB
No longer available
414-7110CWL
Mahogany
414-7110PMH
Matte Black
414-7120MBK
Sienna Bronze
414-7120CSB
No longer available
Mahogany
Trim Leg, Right
TR-CAST-CWL
Matte Black
Mahogany
Footer, Right
SP-MTVS-GD
7036-042
Surround, Std, Panel w/Nickel Black Trim
Footer, Left
Y
7036-041
Component Pack
Trim Cast
Y
SCR-7005
Outside Air Kit
Component Pack
Y
414-7120CWL
414-7120PMH
Matte Black
414-7130MBK
Sienna Bronze
414-7130CSB
No longer available
Mahogany
414-7130CWL
414-7130PMH
August 13, 20187036-187M
47
CONTACT INFORMATION
Hearth & Home Technologies
352 Mountain House Road
Halifax, PA 17032
Division of HNI INDUSTRIES
Please contact your Quadra-Fire dealer with any questions or concerns.
For the number of your nearest Quadra-Fire dealer
log onto www.quadrafire.com
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating and • Read, understand and
follow these instrucmaintenance instructions for safe installations included.
tion and operation.
• Leave this manual with
party responsible for use
and operation.
D
DI O N
SC O
AR T
D
We recommend that you record the following pertinent
information for your heating appliance.
Date purchased/installed:_________________________________________________________________________
Serial Number:____________________________________ Location on appliance:___________________________
Dealership purchased from:________________________________________ Dealer phone:_1(_____)_____-______
Notes:________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
______________________________________________________________________________________________
This product may be covered by one or more of the following patents: (United States) 5341794, 5263471, 6688302, 7216645, 7047962
or other U.S. and foreign patents pending.
487036-187M
August 13, 2018