Polycom
®
VVX
®
Business Media Phones with Better Together over Ethernet - Quick
Tips
3725-49086-003A | UC Software 5.7.0 | December 2017
Better Together over Ethernet (BToE) enables you to sign into your Skype for Business account on a Polycom ® VVX ® business media phone. You can use the phone to handle calls on your phone and in the Skype for Business client.
This document applies to VVX 201, 300, 301,
310, 311, 400, 401, 410, 411, 500, 501, 600, and
601 business media phones with Skype for
Business.
The Polycom VVX Business Media Phones with
Better Together over Ethernet User Guide on
Polycom Support includes more information on available features.
Download and Install Polycom
BToE Connector Application
Download, install, the Polycom BToE Connector application on your Windows computer to use
BToE on your phone.
To download and install the BToE Connector application:
1 Download the application from your VVX phone’s support page on Polycom Support .
2 Agree to the user terms and conditions, and click Submit .
3 Unzip the downloaded file and click the
Polycom BToE Connector.msi
file.
4 Follow the installation prompts.
Pair the Phone with BToE
Automatically
You can set your phone to automatically pair with your computer when your phone is connected to your computer over Ethernet.
To pair automatically:
1 Do one of the following on your phone:
Navigate to
PC Pairing.
Settings > Features > BToE
Tap BToE widget.
Navigate to Settings > Features > Skype for Business > Sign In > Via PC.
2 Select Pairing Mode , then select Auto .
3 Connect an Ethernet cable from your computer to the PC port on your phone.
4 Launch the BToE application on the PC if it is not running already.
Pair the Phone with BToE
Manually
You must have the Polycom BToE Connector application, version 3.7.0 or later, to pair manually.
To pair manually:
1 Do one of the following on your phone:
Navigate to
PC Pairing.
Settings > Features > BToE
Tap BToE widget.
Navigate to Settings > Features > Skype for Business > Sign In > Via PC.
2 Select Pairing Mode , then select Manual .
3 On your computer, click the Polycom BToE
Connector desktop icon to start the application.
4 Right-click the application icon , then click
Pair with Phone .
5 Enter the eight-character pairing code shown on the phone into the dialog box on your computer and then click Pair .
Sign in using Skype for
Business
When your phone is connected to your computer and paired using BToE, you can sign into the phone using the Skype for Business client on your computer.
To sign in to Skype for Business:
1 On the phone, press the Sign In soft key or navigate to Settings > Features > Skype .
2 Select Via PC .
3 On your computer, enter your login credentials in the Skype for Business prompt.
To sign out of Skype for Business:
» Press the Sign Out soft key.
Create a Lock Code
After you sign in, create a lock code that you can use to unlock your phone.
Answer an Incoming Call
Depending on which user accounts are signed into on the phone and the client, incoming and active calls can display on your phone, in the
Skype for Business client, or on the phone and in the client.
However, when you pause an audio or video call on your phone, the call remains active in the
Skype for Business client on your computer.
To pause and resume an audio or video call:
1 Press Pause on your phone.
2 Press Resume on your phone.
To create a lock code:
» When prompted, enter your lock code and confirm.
When signed into different accounts, the PC audio icon displays on your phone for calls answered in the client.
Move Call Audio between the
Computer and Phone
Lock the Phone
Use your computer to lock your phone.
To lock the phone:
» Lock the computer.
Unlock the Phone
Use your computer to unlock your phone.
To answer an incoming call:
» Do one of the following:
If signed in with the same account on the phone and client, press Answer on your phone or click Answer in the client.
If signed in to different user accounts, press Answer on your phone if the call is for the account signed into the phone, or click Answer in the client if the call is for the account signed into the client.
You can move the audio between your phone and your computer.
To move call audio between the computer and phone:
1 In the Skype for Business client, click .
2 Click Devices and do one of the following:
Click Handset phone. to move audio to your
Click PC Mic and Speakers to move audio to your computer.
Place a Call
To unlock the phone:
» Unlock the computer.
Calls placed in the Skype for Business client are also placed on the phone.
Unpair BToE from the Phone and
Computer
Set the Phone as the Audio
Device
Ensure that your VVX phone is set as your primary audio device in the Skype for Business client.
To place a call from the Skype for Business client:
» Right-click a contact and click Call .
Pause and Resume a Call
You can unpair the BToE from the phone and the computer using the following method:
Right-click the application icon, place VVX paired icon, and then click Unpair with
Phone.
To set your phone as your primary audio device:
» In your Skype for Business client, click the audio device icon
VVX Phone
and select Polycom as your primary device.
You can pause active audio and video Skype for
Business calls when you are signed into different user accounts on your phone and the Skype for
Business client. You can also pause video calls when you are signed into the same user account on the phone and in the client.
Disable BToE on the Phone
You can disable the BToE feature on your phone.
To disable BToE on your phone:
1 On your phone, navigate to Settings >
Advanced > Administration Settings >
BToE PC Pairing.
2 Select Disable . www.polycom.com
© 2017, Polycom, Inc. All rights reserved. Polycom® and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common-law marks in the United States and various other countries. All other trademarks are property of their respective owners.
