Mainfreight FremanWeb User Manual

Table of Contents
FREMANWEB BASICS ............................................................................................................. 3
LOGGING INTO FREMANWEB ................................................................................................ 3
NAVIGATION AROUND FREMANWEB .................. ERROR! BOOKMARK NOT DEFINED.
EXPANDING HELP AND DETAILS PANELS ...................................................................................... 4
ACTIONS ................................................................................................................................... 5
GET A QUOTE...................................................................................................................................... 5
NEW CONSIGNMENT NOTE.................................................................................................................. 6
CONSIGNMENT REVIEW ................................................................................................................... 9
ELECTRONIC DATA INTERCHANGE RELATIONSHIP TO FREMANWEB ..................................... 12
WHAT IS EDI? ............................................................................................................................... 12
TRACK AND TRACE .......................................................................................................... 14
MY NOTIFICATIONS ....................................................................................................................... 15
MANUAL LABELS ........................................................................................................................... 16
FREEFORM LABELS ........................................................................................................................ 16
CHANGE PROFILE ........................................................................................................................... 17
MAINTAIN ........................................................................................................................... 18
ADDING NEW RECEIVERS................................................................................................................. 18
EDITING CURRENT RECEIVERS..................................................................................................... 19
PRODUCTS ...................................................................................................................................... 20
DANGEROUS GOODS (DG) ............................................................................................................ 23
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NEW DANGEROUS GOODS ............................................................................................................. 23
DANGEROUS GOODS EDITING ....................................................................................................... 24
VALIDATING YOUR DANGEROUS GOODS ...................................................................................... 25
DG SIGNATORIES ........................................................................................................................... 27
SENDERS/CHARGES ............................................................. ERROR! BOOKMARK NOT DEFINED.
IMPORT FILE ......................................................................... ERROR! BOOKMARK NOT DEFINED.
OPTIONS ................................................................................ ERROR! BOOKMARK NOT DEFINED.
NOTE TEMPLATES ................................................................ ERROR! BOOKMARK NOT DEFINED.
REPORTS ............................................................................................................................. 30
TO RUN A REPORT:......................................................................................................................... 30
MANIFEST REPORT........................................................................................................................ 30
NOTES REPORT .............................................................................................................................. 31
HIRE EQUIP REPORT ..................................................................................................................... 31
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FREMANWEB BASICS
FremanWeb allows you to:

Create consignment notes

Get quotes

Review your consignment history

Create dangerous goods (DG) paperwork (if required)

Validate your DG Records

Save receivers, product and DG records (if required)

Check delivery status of freight

Keep consignment history for a period of 60 days

Setup notifications

Print a summary freight manifest

Upload your consignments to Mainfreight

Print directly onto standard A4 paper or Thermal Labels
LOGGING INTO FREMANWEB
FremanWeb is designed to allow customers to manage and track their freight via Mainchain.
Mainchain is accessed via the Internet at: www.mainchain.net
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
Enter your username and password, and then click [Login] to access Mainchain.

Hover over the [Actions] menu then click the [Freman Web AU] button to access
FremanWeb from Mainchain, this will open FremanWeb in a new window.
NAVIGATION AROUND FREMANWEB
FremanWeb has 4 main tabs as seen below, which can be accessed by clicking on them.
Actions Tab
This is the main tab, used for:

Creating consignment notes, labels, manifests

Printing, uploading and track & trace functions

Referring to previously created consignment notes

Getting Quotes

Checking notifications

Importing consignment notes
Maintain Tab
Used to add, modify and delete records for:

Receivers

Products

DGs and DG Signatories

Sender/Charges
Help Tab
This is the Help tab, which contains:

This user manual

Remote support link

Mainfreight group contact details

Label printer information & support

Printer Management Tool and Quick Print Client links
Reports Tab
Used to generate manifest, consignment and hire equipment reports
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Expanding Help and Details Panels
Clicking the blue help icon
on each page
will expand a help panel. The help information relates to the specific task
Below is what will display when clicking the help icon in the [Create New Consignment] screen.
The ‘Hide Details’ and ‘Show Details’ icons expand or minimise sections of the consignment note
creation page.
ACTIONS
Get a Quote
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
You can get quotes using the [Get Quote] option. You will need to enter in the following
information:

Choose your ‘Charge/Sender’ code. This will automatically populate the ‘Sender’ field details.

Select your ‘Carrier and Service Required’

Select the ‘Suburb’ and ‘City’ you would like to send your consignment to

Enter the quantity, cube and weight
Once you have entered these details you can choose between these options:
Displays the quote on screen


Sends the quote to the specified email address in the Email Address field

Prints the quote in PDF form (you will need a PDF viewer to view)

Takes you to the connote creation screen with the charge/sender, selected
suburb and city, and line details that you specified
Note: You need an active charge code with structured rates to get quotes, if you do not have structured
rates please contact your sales representative to get rates set up.
New Consignment Note

To create a new consignment note, click on
under Actions

Your correct Charge and Sender details are setup to automatically populate on each new
consignment note

As charge/sender details don’t change often, they appear minimised. They can be displayed
by clicking the
button. From here you can select a different Sender code or enter a
Return/Non Standard pickup if required
Receiver Details
To select a Receiver that has already been saved in FremanWeb:

Start typing the Receiver Code and Freman will display the first name that matches the details
you have typed, along with similar alternatives (if available). Click the desired code to populate
the details in the fields
Note: See Section 3 in this guide on how to setup and save Receiver records in FremanWeb
Manual Entry

You can manually enter receiver details in FremanWeb also, if no receivers are saved for that
receiver.
Note: You can store receivers for future use by entering in the receiver details then clicking on
the
icon next to the [Code] field to save. This will bring up a window to enter in extra detail.
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
With a manual entry, there is no need to type any text in the [Code] field

Start by typing your receiver name in the [Name] field and complete each field below:

Address: type in the Address of the receiver. A second Address line is available for additional
address details

Suburb: type in the Suburb. If a Suburb is not available, in the case of smaller towns and
centres, enter the town name in the [Suburb] field and select from the matching results

City: type in the city

Phone: type in the receiver’s phone number

Receiver Reference: type in the receiver’s reference number

Sender Reference: type in the sender’s reference number

Service Required/Carrier: Select the carrier for your freight

Description: This text can be entered as free text, or chosen from the drop down menu of
saved product items that may have been setup. The DG class will also appear if the product
has been saved as a Dangerous Good
Please Note: See the Product and Dangerous Goods sections in this guide on how to setup and save
Product and Dangerous Goods (DG) records in FremanWeb

Enter the total volume (in Metres) and weight (in KG) for each line

Any general notes can be typed on a separate line in the [Description] column e.g.
“Fragile – Handle With Care”

You can add extra lines to the connote by clicking the [Add Line] button.
Note: The number of lines can be pre-set in the [Options] menu under the [Maintain] tab and can
also be set in [Note Template] (Max lines is 40)
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Dangerous Goods (DG) Product Information
When a product is a DG, a small green or red diamond next to the UN column appears. Hovering over i,
shows information about it. Clicking on it will bring up detailed information. The diamond is green if it
has been validated against our DG database. If it is red, it needs validation. Please refer to the DG
section for more information regarding DG validation.
Additional Details
The additional details panel lets you set advanced options for your consignment. This panel is hidden
by default, click on the
icon to view. This panel contains:

Consignment date

DG Signature (click the dropdown button to choose a different DG signatory if there are more
than one)

Contract Type (click the dropdown button to view other options)

Hire Equipment (CHEP or LOSCAM)

The
above
checkbox when checked will bring up the Hire Equipment details as
This is where your CHEP or LOSCAM account number will be displayed if it has been setup by your
sales representative. If you are sending CHEP or LOSCAM pallets you can specify the number of
CHEP or LOSCAM being sent in the No. items field. With Equipment type you can select either PALLET
or NOTRANSFER.
Save Consignment Notes
Once you have finished entering your consignment details, you have the option to Save your
consignment notes.

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Clicking on the
button saves your consignment to the Consignment
Review list and opens a new note. This does not print any consignment documentation. Saving
will not upload the note to be processed.

Clicking on the
button saves your consignment to the Consignment Review
list and takes you to the Consignment Review screen.

Saved notes display the
been uploaded to Mainfreight.

Consignment documents can be printed at any time by reopening the consignment note and
clicking
or by ticking the note and clicking the
icon in Consignment Review
icon, meaning the consignment needs printing and has not
Print Consignment Notes
Once you have finished entering your consignment details, you have the option to Print your
consignment notes.

Clicking on the
button saves your consignment to the
Consignment Review list and prints out the selected documentation for
that consignment to your printer, depending on which options are ticked:
Note: If you have not added any printers from the Maintain>Options menu, a box will display allowing
you to choose a printer. Here you can select the correct connected printer,then click Print (as below).

Clicking on the
button will load the selected documentation for that
consignment in PDF form which can be viewed with a PDF reader, then printed off.

Printing notes automatically uploads your consignment electronically to Mainfreight.
o
To save time, an automatic pickup job can be sent to the despatcher so a driver can
be sent to pickup your freight. Please contact your sales representative if you want to
be set up for this service or to check if you are already set up
FremanWeb allows you to create and print the following:

Consignment Notes

A4 (full page) Labels

Thermal Labels (with a compatible Thermal Label printer)

Avery Labels (either 2 labels per A4 or 4 labels per A4)

DG Forms (If Dangerous goods are being sent)
Note: Consignment Notes, A4 Labels, Avery Labels and DG forms are printed directly onto A4 paper
using an available printer, while Thermal Labels will print on adhesive labels.
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Consignment Review
The Consignment Review screen displays saved consignments, allowing you to review and manage
your recent consignment notes.
To view details of a saved consignment note, click on the note number and the consignment note
details will open onscreen.
Editing Consignment Notes

Consignment notes automatically sent to Mainfreight (electronically) can stilll be edited by
clicking on the note number in Consignment Review given that they haven’t been picked up by
the driver. It will be apparent if this is happened as the status will display a truck icon

You can now revise the connote details as required then click on [Save] [Print] or
[Print Preview] to save the changes to the connote
Please Note: Amended connotes must be reprinted.
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Uploading and Locking of Connote Details

Uploading is the process of sending consignment details to Mainfreight electronically

Once a connote is uploaded it can still be edited until it is picked up

It is possible to reprint any documentation from an uploaded connote provided it is still
available from the Review List
Important: Once a consignment has been deleted it cannot be recovered.
Automated Upload
FremanWeb automatically uploads a connote once it is printed, however you can still edit connotes after
they have been uploaded until they are picked up.
Actions
From the Review list, consignment notes can be printed, manifested, uploaded, or deleted by selecting
them using the checkbox to the left of the note number.

More than one connote may be
selected at a time.

Selecting multiple consignments
allows you to print, manifest or
delete several connotes at once

To select all items in the review list,
click on the [Select All] checkbox
on the top left
Print
Click the Printer or Print Preview icon to print or reprint selected
connotes or labels. The checkboxes select which documents
will print.
Manifest
Click the manifest icon to print a manifest of selected connotes for dispatch today.
Delete
Click the delete icon to delete selected connotes. When deleting consignments, a warning alert
will ask for confirmation before the note will be deleted.
Note: Once a consignment has been deleted it
cannot be recovered.
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Electronic Data Interchange Relationship to FremanWeb
What is EDI?

EDI stands for Electronic Data Interchange and relates to the process where information such
as our consignment note data is transmitted and received between two systems. An example
of this is your order system and FremanWeb.
What are the Benefits of FremanWeb EDI ?



Greater accuracy through reduced data entry
Saves time for your despatch team in comparison to hand written notes, manually entered
notes or double entry of notes
Better documentation – labels, connotes and DG’s with barcodes for our team to scan
EDI Process in FremanWeb




Allows the import of consignment details into FremanWeb and reduces the need to manually
type consignment note details
Can print out the proper following documentation:
 Consignment Notes
 Labels to go on freight
 DG paperwork
 Manifests
Consignment data is sent to Mainfreight from your order system and imported directly into the
your FremanWeb Consignment Review screen
 Files can be sent to FremanWeb via: Email or FTP
 Files must be in an XML format and meet our specifications (ask your sales
representative or the Freman team on 09 525 8848 or email [email protected])
Suburb and City data must match our list of supported suburbs and cities
Valid consignments imported will show in the Consignment Review page with the printer icon,
indicating they are ready to be printed and uploaded
Invalid Status
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If a consignment has invalid or missing data, as shown above in the image, the note will show in the in
red with this icon (

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). The note can then be opened and corrected to fix the issue (below)
You can monitor consignments that import into FremanWeb by clicking on [Imported
Consignment Log] under the Actions menu, choose a date range then click the [View Log]
button
TRACK AND TRACE
The Status column in the FremanWeb Review list below, displays the current status of the consignment.
Move the mouse cursor over the status icon to get a description of the current status.

Once the note has been uploaded, the
available Track and Trace status of the
consignment will be listed
Key Status Indicators for Consignments:
Needs to be printed
Uploaded (you can track your consignment online from this point onwards)
Pickup requested. Request is created (requires auto-pick up and delivery set up in Maintrak)
Pickup allocated. A driver is on their way (requires auto-pick up and delivery set up)
Received by Sending Depot
Arrived at Depot
Out for Delivery
Delivered
Split
Proof of Delivery (click on this icon to view your proof of delivery)
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Click on the key status indicator beside an
individual consignment note in the consignment
list to a show more detailed information using the
public tracker tool on the Mainfreight.com
website. The image to the right is an example of
what may show.
My Notifications
Viewing current notifications in Mainchain is possible by clicking
menu, which will bring up a small window displaying the Mainchain notifications.
from the Actions
My Notifications can also be accessed through Mainchain in the Actions menu without accessing
FremanWeb.
Notifications can be created in four different ways from FremanWeb:
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
In the window shown above, accessed from
under Actions



By clicking the
icon in the
column found in the Consignment Review screen
From the New Consignment Note screen under the Notifications heading (shown below)
From the Create New Receiver section (see the Maintain section) where this is explained
Manual Labels
This feature allows you to create labels manually, this means that it will not be saved as a consignment.
You will need to fill the following fields to create a manual label:
Please note: these are not compulsary fields, however the more information you include the more
helpful it is when delivering freight.

Number of labels

Carrier

Receiver code

Receiver name

Address

Suburb

City

Note number

Date

Sender reference

Receiver reference

Receiver phone
Once you have filled in the above fields you are able to [Preview] or [Print] the Manual Label. You are
also able to [change printer] or save the Manual Label as a template so that you can use it again next
time you click on [Manual Label]
Select [Clear Template] erases all text in the Manual Lavel Template
Freeform Labels
[Freeform Labels] allow you to create labels which have no specific field headings attached to them. It
is essentially a text box which you are able to fill in with details.
You will need to fill in the following fields to create a manual label:

Number of Labels

Label Text
Barcode/Text: by entering in the numbers in the blank box you can then select if you would like these
numbers to be converted into a barcode or leave them as numbers.
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Once you have filled in the above fields you are able to [Print to PDF] or [Print] the Freeform Label.
You are also able to [Change Printer] or save the Freeform Label as a template so that you can use it
again next time you click on freeform label.
Selecting [Clear Template] erases all text in the Freeform Label Template.
Change Profile
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
[Change Profile] will only be visible for customers who use different
profile/account codes with mainfreight.

You are able to switch between the different profiles by clicking on the
[Change Profile] tab under [Actions] and selecting the profile you want
to apply, and clicking OK. This will automatically change the profile you
are working in to the one you selected.

Please Note: All profiles can be set up differently with different
charge/sender codes as well as having different options selected for
example one having Hire Account selected for Chep and one not.
MAINTAIN
The [Maintain] tab allows you to:

Add new Receivers and Products as saved records

Edit and delete existing saved Receivers, Products, DGs and DG
Signatories

Modify a range of general FremanWeb settings and options
Adding New Receivers

Add a new receiver to the list by
clicking on [receivers] under the
Maintain menu. Then click [new] to
create a new receiver.
This will open the add receiver screen where new details can be entered.
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The [Notifications] section allows you to enter email addresses or mobile phone numbers to set
different statuses, automatically sending an email notification when the consignment has reached the
selected status.
When you have entered all the details required click Save and Exit or Save and New to save the
details.
The
record.
button saves the record then blanks the fields so you can enter another new
The
button saves the record then exits to the previous menu.
Editing Current Receivers
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
It is possible to update receivers by clicking on the receiver code or name to display the stored
information

You can amend any required details by editing any or all details stored in the fields

Click on

To delete a Receiver from the saved list, select the record using the checkbox, then click on
the
button.

More than one record can be selected by ticking as many records as required
or
to confirm the changes made
Products
Add a new Product to the list by clicking on [Products] under the Maintain menu. Then click [New
Product] to create a new product.
This will open the Create A New Product screen where new details can be entered

For products with a set size and weight it is possible to save the volume (in M3) and weight (in
KG) so this defaults each time you select the saved product

When you have entered all the details required, click
Dangerous Goods Products Only
For products that are Dangerous Goods, start typing an existing Customer DG Ref and select the DG
from the drop down list. A dialogue box will pop up to confirm that this is the correct DG for your
product.
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
Select the appropriate product dangerous goods product and click yes when the dialogue box
appears with the details

If creating a new DG record, click the
button. Details for DG records should be
found on the product’s Safety Data Sheet. To find out how to create a new DG, see page 23

To view or amend existing product details, click on the product code to open the saved
product record from the list.

You can then amend any required details by editing any or all of the fields.

Click on

To delete a product from the saved list, select the record using the checkbox, then click on the
button.
or
to confirm the changes made.
More than one record can be selected by ticking as many records as required
Please Note: General comments can be saved as product lines rather than having to manually type
them into the body of the connote each time.
e.g. FR= Fragile – Please handle with care
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Dangerous Goods – Product association list
Dangerous Goods – Product associations can be viewed by clicking on the
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button.
Dangerous Goods (DG)
This is located under the [Maintain] menu. Here you can view, delete & export your Dangerous Goods
list to a .CSV file, the
tab reveals the full list of your Dangerous Goods.
Please Note: You cannot create new DGs through this screen; you must do this through the
[Products] tab.

To delete a DG from the saved list, select the record using the checkbox, then click on the
button.

More than one record can be selected by ticking as many records as required
New Dangerous Goods
Please note: To create new DGs this will need to be done through the [Products] tab.
To add a DG you will need to go to the [Products] tab under [Maintain] and click [New] or click on an
existing product record.
 To add a new DG click new DG.
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
This will open the Validate DG Detail screen where details can be entered.


Customer DG Ref – enter an internal reference code for your DG
UN Number – enter the UN Number of your product, then click TAB on your keyboard

If there are multiple variants, carefully select the DG variant which matches the DG detail on
your product’s Safety Data Sheet (SDS or MSDS). This will automatically fill the fields in blue
below with information retrieved from the DG database. The non-blue boxes need to be filled
in, but the mandatory fields appear with
around the field. These fields include
Technical Name, and other fields depending on the DG’s requirements e.g. Acid/Alkali.

When you have entered all the details required

You can create additional DG records by clicking [New DG]
your DG record
Dangerous Goods Editing
 To view or amend an existing DG, select a product with
the DG record against it then click

You can then amend any required details besides the Customer DG Ref by editing the
existing information in the fields

Click on [Save] to confirm the changes made
 If there are multiple products associated with the
DG, a dialogue box will pop up to confirm that you
are applying the change to all of them.
 If the change does not apply to other products e.g
different package type, a new Customer DG Ref
would have to be created for the other products
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Validating your Dangerous Goods
What do the different DG Icons mean?
There are two DG icons which will indicate if your Customer DG Ref has been Validated
or is
currently Un-validated


A DG record is deemed valid after you have checked, confirmed and saved the details in the
Validate DG Detail window.
Once a DG record has been validated, you will not have to validate it again for future
consignments.
To validate your DG details, simply click on the Un-validated
icon anywhere it displays. This will
then open the Validate DG Detail window for you to review its’ details.

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Where there are many DG records to validate, it is possible to tick the tick-boxes beside
the line items and click the Validate button (shown below) to validate more than one at
once. Note: This will only validate if the details match those which are stored in the
database.
Validating your Dangerous Goods from the New Consignment Note page
When creating a New Consignment Note, the DG icons will display as you enter a DG product into the
consignment note.

Click on the Un-validated
consignment note
icon to validate your DG record before completing the

When clicking Save, Print or Preview we’ll notify you if a DG on that consignment note is Unvalidated


Click [Validate] and refer to your Safety Data Sheet (SDS)
Otherwise click [Later] and validate this Customer DG Ref once you have your Safety Data
Sheet to refer to. Clicking later will continue saving, printing or previewing your consignment.
Please Note: We will require all dangerous goods records to be validated at a future date (to be
confirmed).
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DG Signatories

DG Signatories are what appear on DG forms that you create; you
can create one or more DG Signatories if you have more than one
dispatcher creating DG forms.

In this menu you can create, delete and modify existing DG
Signatories
Please note: For multiple Dispatchers; don’t forget to select your DG Signatory Set in the
[Additional Details] box at the bottom of the connote, this can also be set in [Options]
 To create a new DG
signatory, click on
then
enter in your details.
 Code, Title, Location and
Emergency phone number
must be entered in the forms
to the left, as these are
legally required on DG forms
 The Name and Signature
fields can be left blank so
you can write down your
name and sign the DG form
yourself (this is useful if
there is more than one
despatcher).

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Click [Save & Exit] or [Save & New] to create another DG Signatory Set
Senders/Charges
The [Sender/Charges] screen displays your Sender/Charge account details
The ‘Sender’ location is where the consignment is being picked up from
Consignments you generate can be assigned to any of the listed
Sender/Charge code(s)
Click on the Sender/Charge Code to view its’ details
Please Note: If any of the listed details are incorrect, contact your sales
representative to have the details amended.
Import File
Using the [Import File] you are able to bulk import consignees, Dangerous
Goods and Products into FremanWeb.

The files must be in the right format to import correctly. This option is good when you have
large quantities of items stored in your database that need to be loaded. If you would like to do
this, please contact your Mainfreight representative to obtain the appropriate XML templates.
Options
The options menu lets you set printer defaults, number of manifests to print, enable carrier branding to
be printed on documents, DG Signatories to appear on DG forms, Max lines in a connote (from 1-40
lines) and header colours
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
[Notifications] allows you to add profile specific contacts to your
notifications so for every consignment you create under your
chosen profile a notification will go out to your specified
contacts.(useful if you have more than 1 profile)

[Change Printer] allows you to view and change your printer
choices for Consignment note, A4 Labels, DGs & Thermal labels,
when you have made your changes click [Save & Close]
Note Templates

With this option you can create a Note Template

You can set Sender/Charge codes and Receiver codes.

You can also add a set number of items, products, DGs, notes
such as ‘FRAGILE’, weights, cube, Carrier, Contract type, Service
Required, Delivery book in, Receiver reference and Sender
reference

You can add more lines if required by clicking on the [Add Line]
tab, this can be preset in the [Options] menu as well
 When you create a new connote
your saved Note Template will
automatically display your preset
details
 The notifications section allows
adding multiple email/SMS
details for notifications to be sent
to, and the type of notification
sent
 You can clear the template by
clicking the
button at
the bottom of the template
Please note: Only one Note Template can be setup per profile, if you have multiple profiles you
can setup a Note Template for each profile.
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REPORTS

FremanWeb offers several basic reporting options for generated
consignments
To run a report:

Select the required report from the dropdown list

Set the date range by either typing in the dates required e.g. 01/09/2015 or clicking on the
calendar icon to choose the date needed

Click on the [Go] button to run the report
 Download the PDF
Please note: You will need to have a PDF viewer installed to view reports.
Manifest Report
The [Manifest] report provides a list of all consignments that have been manifested between the
selected dates.
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Notes Report

The [Notes] report provides a list of all consignments that have been created between the
selected dates.
Hire Equip Report
The [Hire Equip] report provides a list of all consignments that have had CHEPs attached to them
between the selected dates.
About the Manifest
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
A Manifest is a summary sheet that lists all the consignment notes being collected.

The Manifest of a day’s consignments can be printed from the Review List

For a pickup, the Mainfreight driver will check the consignment notes against those listed on
the Manifest, and signoff the Manifest. The Manifest should be retained by the sender – it is a
confirmed record of what the driver has picked up from the premises.
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