HP Business InkJet 1200D User's Guide

Printing on both sides (duplexing) .

To prevent jams, poor print quality, and other printer problems, avoid the following media:

• Multipart forms

• Media that is damaged, curled, or wrinkled

• Media with cutouts or perforations

• Media that is heavily textured, embossed, or does not accept ink well

• Media that is too lightweight or stretches easily z z

Cards and envelopes

z Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows.

Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

Use tightly constructed envelopes, and make sure the folds are sharply creased.

Load envelopes into the printer with the flaps facing up.

Photo paper

z z

Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer.

Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Note

Transparencies

z z

Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the printer.

Use the Best mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the output tray.

Allowing wet media to stack up may cause smearing.

z z

Custom-size media

Use only custom-size media supported by the printer.

If your application supports custom-size media, set the media size in the application before printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom-size media.

Understanding specifications for supported media

This section provides information regarding the sizes, types, and weights of media that the printer supports. It also provides information on the tray capacity.

Tray 2 comes with the HP Business Inkjet 1200dtn and HP Business Inkjet 1200dtwn printers.

Understanding supported sizes

Media size

Standard paper sizes

U.S. Letter*

(216 by 279 mm; 8.5 by 11 inches)

U.S. Legal*

(216 by 356 mm; 8.5 by 14 inches)

A4*

(210 by 297 mm; 8.3 by 11.7 inches)

U.S. Executive*

(184 by 267 mm; 7.25 by 10.5 inches)

U.S. Statement*

(140 by 216 mm; 5.5 by 8.5 inches)

ISO B5*

(176 by 250 mm; 6.9 by 9.8 inches)

A5*

(148 by 210 mm; 5.8 by 8.3 inches)

Tray 1 Tray 2 Auto-duplex unit

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Media size Tray 1 Tray 2

Envelopes

U.S. #10 Envelope

(105 by 241 mm; 4.12 by 9.5 inches)

Monarch Envelope

(98 by 191 mm; 3.88 by 7.5 inches)

HP Greeting Card Envelope

(111 by 152 mm; 4.38 by 6 inches)

A2 Envelope

(111 by 146 mm; 4.37 by 5.75 inches)

DL Envelope

(110 by 220 mm; 4.3 by 8.7 inches)

C5 Envelope

(162 by 229 mm; 6.4 by 9 inches)

C6 Envelope

(114 by 162 mm; 4.5 by 6.4 inches)

Envelope Kaku #2

(240 by 333 mm; 9.4 by 13.1 inches)

Japanese Envelope Chou #3

(120 x 235 mm; 4.7 by 9.3 inches)

Japanese Envelope Chou #4

(90 x 205 mm; 3.5 by 8.1 inches)

Cards

Index card*

(3 by 5 inches; 76.2 by 127 mm)

Index card*

(4 by 6 inches; 102 by 152 mm)

Index card*

(5 by 8 inches; 127 by 203 mm)

ISO A6 card*

(4.13 by 5.83 inches; 105 by 149 mm)

Hagaki*

(100 by 148 mm; 3.9 by 5.8 inches)

Ofuku Hagaki*

(148 by 200 mm; 5.8 by 7.9 inches)

Other media

Photo media*

(4 by 6 inches; 102 by 152 mm)

Banner paper

(up to 8.5 inches wide and 234 inches long; up to 216 mm wide and 594.4 cm long)

Custom-size media* between 3 to 8.5 inches wide and 5 to 14 inches long

(76.2 to 216 mm wide and 127 to 356 mm long)*

* These media sizes support manual duplex. See

Auto-duplex unit

Understanding supported media types and weights

Tray

Tray 1

Type

Paper

Weight

60 to 135 g/m

(16 to 36 lb bond)

Tray 2

Transparencies or labels

Envelopes

Cards

Plain paper only

Auto-duplex unit Paper

75 to 90 g/m

(20 to 24 lb bond envelope)

Up to 200 g/m

(110 lb index)

60 to 105 g/m

(16 to 28 lb bond)

60 to 105 g/m

(16 to 28 lb bond)

Output tray All supported media

Capacity

Up to 150 sheets of plain paper

(15 mm or 0.6 inch stacked)

Up to 30 sheets

(8 mm or 0.3 inch stacked)

Up to 22 sheets

(15 mm or 0.6 inch stacked)

Up to 5 cards

Up to 250 sheets of plain paper

(25 mm or 1 inch stacked)

N.A.

Up to 150 sheets of plain paper

(text printing)

Setting minimum margins

The document margins must match (or exceed) these minimum margin settings in portrait orientation.

Top Top

Left Right

Bottom

Left Right

Bottom

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Media Left margin

U.S. Letter, U.S. Legal, A4,

U.S. Executive,

U.S. Statement, ISO B5,

A5, cards, custom-size media

3.3 mm

(0.13 inch)

Envelopes

Photo media (4 by 6 inches, or 101.6 by 152.4 mm) with tear-off tab

Banner paper

11.7 mm

(0.46 inch)

3.0 mm

(0.12 inch)

3.3 mm

(0.13 inch)

Right margin

3.3 mm

(0.13 inch)

11.7 mm

(0.46 inch)

3.0 mm

(0.12 inch)

3.3 mm

(0.13 inch)

Top margin

1.8 mm

(0.069 inch)

3.3 mm

(0.13 inch)

3.0 mm

(0.12 inch)

0.0 mm*

(0.0 inch)

Bottom margin

11.7 mm

(0.46 inch)

3.3 mm

(0.13 inch)

3.0 mm

(0.12 inch)

0.0 mm*

(0.0 inch)

*The top and bottom margins of banner paper refer to the space between individual sheets in the banner paper.

Note When you are using the auto-duplex unit, the minimum top and bottom margin must match or exceed 12.7 mm (0.5 inch).

Loading media

This section provides instructions for loading media into the printer.

To load tray 1 or tray 2

1 Pull the tray out of the printer by grasping under the front of the tray.

2 If you are loading tray 1, raise the output tray.

3 If the media is too long, move the latch on the front of the tray to the right and lower the front of the tray.

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Letter/A4 Legal

CAUTION

4 Press the button of the media width guide and slide the guide to the left. Press the button of the media length guide and slide the guide towards you.

5 Insert the media print-side down along the right of the tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not spill over the edges.

6 Press the buttons of the media guides and slide the guides to the edges of the loaded media. If you have raised the output tray, lower it to its original position.

7 Gently reinsert the tray into the printer.

If you have loaded legal-size or longer media, keep the front of the tray lowered. Damage to the media or printer might result if you raise the front of the tray with this longer media loaded.

Configuring trays

Note

By default, the printer draws media from tray 1. If tray 1 is empty, the printer draws media from tray 2 (if installed). You can change this default behavior using the following features in the embedded Web server or the Toolbox (Windows).

z Tray lock. Use this feature to protect special media such as letterhead or preprinted media from accidental use. If the printer runs out of paper while printing a document, it will not use paper from a locked tray to complete the print job.

z Default tray. Use this feature to determine the first tray from which the printer draws media.

To use the tray lock and default tray settings, you must select the automatic tray selection option in the printer software. If the printer is on a network and you set a default tray, the setting will affect all users of the printer.

Tray 2 is designed to hold only plain paper.

To configure the tray

1 Make sure the printer is turned on.

2 From the Toolbox: Click the Printer Services tab, and then click Advanced

Configuration.

From the embedded Web server: Click the Settings tab, and then click Paper Handling in the left pane.

3 Change the desired tray settings and click OK or Apply.

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The following table lists possible ways you can use the tray settings to meet your printing needs.

I want to...

Load both trays with the same media and have the printer pick media from one tray if the other one is empty.

Follow these steps

1 Load media in tray 1 and tray 2.

See Loading media .

2 Make sure tray lock is disabled.

Have both special media (such as transparencies or letterhead) and plain paper loaded in the trays.

1 Load special media in tray 1 and plain paper in tray 2.

2 Make sure tray lock is set to tray 1.

Load media in both trays but have the printer pick media from a specific tray first.

1 Load media in tray 1 and tray 2.

2 Make sure default tray is set to the desired tray.

Changing print settings

Note

You can change print settings (such as media size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults configured in the printer driver.

To set print settings for all print jobs, make the changes in the printer driver.

For more information about printer driver features in Windows, see the printer driver online help. For more information about printing from a specific application, see the documentation for that application.

To change settings from an application for current jobs (Windows)

1 Open the document you want to print.

2 On the File menu, click Print, and then click Setup or Properties.

(Specific options may vary depending on the application you are using.)

3 Change any other desired settings and click OK, Print, or a similar command.

To change default settings for all future jobs (Windows)

1 Click Start, point to Settings, and then click Printers or Printers and Faxes.

2 Right-click the printer icon, and then choose Properties, Document Defaults, or Printing Preferences.

3 Change any other desired settings and click OK.

To change settings (Mac OS)

1 On the File menu, click Page Setup.

2 Change any desired settings and click OK.

3 On the File menu, click Print.

4 Change any desired settings and click Print.

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Canceling a print job

You can cancel a print job using one of the following ways.

z Control panel z

Press the (Cancel button). This will clear the job that the printer is currently processing.

It does not affect jobs waiting to be processed.

Windows z z

Double-click the printer icon that appears in the lower right corner of the computer screen.

Select the print job, and then press the Delete key on the keyboard.

Mac OS 9 (9.1 and later)

Double-click the desktop printer icon, select the print job, and then click Trash.

Mac OS X (10.1.5 and later)

Click the Print Center icon, and then double-click the printer icon. Select the print job and click Delete.

Printing on both sides (duplexing)

You can print on both sides of a sheet of media, either automatically by using the auto-duplex unit or manually by turning the media over and feeding it into the printer again.

z z

Guidelines for printing on both sides of a page

z z z z

Always use media that conforms to the printer specifications. See

Understanding specifications for supported media

Specify duplex options in your application or in the printer driver.

Do not print on both sides of transparencies, banner media, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m

) or heavier than 24 lb bond

(90 g/m

). Jams might occur with these media types.

Several kinds of media require a specific orientation when you print on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks and prepunched holes. When you print from a computer running Windows, the printer prints the first side of the media first. When you print from a computer using the Mac OS, the printer prints the second side first. Load the media with the front side facing down.

When printing finishes on one side of the media, the printer holds the media and pauses while the ink dries. Once the ink dries, the media is pulled back into the printer and the second side is printed. When printing is complete, the media is dropped onto the output tray. Do not grab it before printing is complete.

You can print on both sides of supported custom-sized media by using the printer’s manual duplex capabilities. (For a list of supported custom-sized media, see

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Note

To perform duplexing (Windows)

Load the appropriate media. See Guidelines for printing on both sides of a page

and

Loading media .

2 With a document open, on the File menu, click Print, and then choose Properties,

Document Defaults, or Printing Preferences.

3 Click the Finishing tab.

4 Select the Print on Both Sides check box.

5 For automatic duplexing, ensure that Use auto-duplex unit is selected.

For manual duplexing, ensure the option is cleared.

6 To automatically resize each page to match the document's onscreen layout, ensure

Preserve Layout is selected. Clearing this option may result in unwanted page breaks.

7 Select or clear the Flip Pages Up check box depending on which way you want the binding. See the graphics in the printer driver for examples.

8 Change any other desired settings and click OK.

9 Print your document.

If you are using a computer running Windows NT 4.0, click Continue in the dialog box that appears to print the document. Otherwise, the printer does not start printing.

10 For manual duplexing, after the first side of the document is printed, follow the onscreen instructions and reload the paper into the tray to complete printing.

To perform automatic duplexing (Mac OS)

Load the appropriate media. See Guidelines for printing on both sides of a page

and

Loading media .

2 On the File menu, click Print.

3 For Mac OS 9, open the Layout panel.

For Mac OS X, open the Two Sided Printing panel.

4 Select the option to print on both sides.

5 Select the desired binding orientation by clicking the appropriate icon.

6 For Mac OS 9, select Automatic.

7 Change any other desired settings and click Print.

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Note

To perform manual duplexing (Mac OS 9, version 9.1 and later)

Manual duplexing is available in Mac OS 9 (9.1 and later) only.

Load the appropriate media. See Loading media .

2 On the File menu, click Print.

3 Open the Layout panel.

4 Select the option to print on both sides.

5 Select Manual if the auto-duplex unit is installed.

6 Select the desired binding orientation by clicking the appropriate icon.

7 Change any other desired settings and click OK or Print.

8 Follow the onscreen instructions to complete printing.

Printing on special and custom-sized media

This section provides information on how to print on media such as envelopes, photo paper, postcards, and transparencies, as well as custom-sized media.

To print on special media (Windows)

Load the appropriate media. See Loading media .

1 With a document open, on the File menu, click Print, and then click Setup or Properties.

2 Click the Paper/Quality tab.

3 Select the media type from the Type is drop-down list.

4 Select the media size from the Size is drop-down list.

-Or

Click Custom, enter the dimensions of the media, and click OK.

5 Change any other desired settings and click OK.

6 Print your document.

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To print on special media (Mac OS)

Load the appropriate media. See Loading media .

2 On the File menu, click Page Setup.

3 Select the media size.

4 To set a custom media size, complete the following steps:

a For Mac OS 9, click Edit Custom Paper Sizes in the Paper Size pull-down menu.

For Mac OS X, click Custom Paper Size in the Settings pull-down menu.

b Click New, and then type a name for the size in the Paper Size Name box.

c In the Width and Height boxes, type the dimensions.

For Mac OS X, you can also set the margins.

d Click Done or OK.

e For Mac OS 9, click Done again.

5 On the File menu, click Print.

6 For Mac OS 9, select the media source in the General panel.

7 Open the Paper Type/Quality panel.

8 For Mac OS 9, select the media source and media group and type.

For Mac OS X, click the Paper tab and select the media type.

9 Change any other desired settings and click Print.

Maintaining and troubleshooting

Replacing the ink cartridges

CAUTION

Note

You can check the ink levels from the Toolbox (Windows), the HP Inkjet Toolbox (Mac OS), or the embedded Web server. For information about using these tools, see

Overview of printer management tools

After removing a cartridge from its package, install it right away. Do not remove a cartridge from the printer for long periods of time.

HP recognizes customer’s choice, but cannot guarantee the quality or reliability of non-HP ink cartridges. Printer services or repairs required as a result of using non-HP or refilled ink cartridges is not covered under warranty.

To find out which ink cartridges work with your printer, see

Supplies .

To replace an ink cartridge

1 Ensure the printer is turned on.

2 Open the ink cartridge cover by pressing and releasing it.

3 Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you.

4 Remove the new ink cartridge from its package.

5 Insert the cartridge into its own color-coded slot. Press down firmly on the cartridge to ensure proper contact.

6 Close the ink cartridge cover.

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Maintaining the printheads

CAUTION

If printed characters are incomplete, or dots or lines are missing from printouts, this may be caused by clogged ink nozzles and you might need to clean the printheads. To find out which printheads work with your printer, see

Supplies

When the quality of printouts deteriorates, complete the following: z Check the health of the printheads z z

Initiate the automatic printhead cleaning process

Manually clean the printhead contacts z Replace the printheads, if the problems persist after cleaning.

HP is not responsible for damage to the printer that results from modifying the printheads.

Note

To check printhead health

z z z

Configuration page

1 Press the Configuration Page button to print the configuration page. See

Understanding the configuration page

2 Check the printhead health section of the configuration page. If any printhead status is bad, clean or replace the printhead.

Embedded Web server

1 Open the embedded Web server. See

To open the EWS .

2 Click the Information tab.

3 Click Ink Supplies in the left pane. If any printhead status is bad, clean or replace the printhead.

Toolbox (Windows)

1 Open the Toolbox. See To open the Toolbox

2 On the Information tab, click Printhead Health.

If any printhead status is bad, clean or replace the printhead.

To clean printheads automatically

Clean the printheads only when necessary; cleaning uses ink and shortens the life of the printheads. There are three levels of cleaning available. After one level of cleaning, perform the next level of cleaning only if the results are not satisfactory.

z Control panel

1 Press and hold (Power button).

2 While holding the button, do one of the following. Perform the next level of cleaning only if results from previous level are not satisfactory.

a For level 1 cleaning: Press (Cancel button) twice.

b For level 2 cleaning: Press (Cancel button) twice and (Resume button) once.

c For level 3 cleaning: Press (Cancel button) twice and (Resume button) twice.

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z z z

3 Release (Power button).

The printer begins the cleaning process.

4 Print the configuration page of the printer. See

Understanding the configuration page .

Embedded Web server

1 Open the embedded Web server. See

To open the EWS .

2 Click the Settings tab.

3 To clean the printheads, click Diagnostic in the left pane. Then, select the appropriate cleaning level from the drop-down list in the Printheads section.

Toolbox (Windows)

1 Open the Toolbox. See To open the Toolbox

2 Click the Printer Services tab, click Clean Printheads, and follow the onscreen instructions.

HP Inkjet Toolbox (Mac OS)

1 Open the HP Inkjet Toolbox. See

To open the HP Inkjet Toolbox .

2 Click Clean and follow the onscreen instructions.

To align the printheads

Whenever you replace a printhead, the printer automatically aligns the printheads to ensure the best print quality. However, if the appearance of your printed pages indicates that the printheads are misaligned, you can align them manually.

z Control panel

Press and hold (Power button), press (Resume button) three times, and release

(Power button). z Embedded Web server

1 Open the embedded Web server. See

To open the EWS .

2 Click the Settings tab.

3 Click Diagnostic in the left pane. z z

4 In the Printheads section, select the align printheads option from the drop-down list.

Toolbox (Windows)

1 Open the Toolbox. See To open the Toolbox

2 Click the Printer Services tab, click Align Printheads, and follow the onscreen instructions.

HP Inkjet Toolbox (Mac OS)

1 Open the HP Inkjet Toolbox. See

To open the HP Inkjet Toolbox .

2 Click Calibrate and follow the onscreen instructions.

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Note

To replace the printheads

Only replace printheads after you have attempted to clean the printheads. See

To clean printheads automatically and

To clean the printhead contacts manually .

1 Ensure the printer is plugged in and turned on.

2 Open the top cover.

3 Lift to open the printhead latch.

4 Lift the handle of a printhead and use it to pull the printhead out of its slot.

5 Remove the new printhead from its package, and then remove the protective tape.

CAUTION

6 Insert the printhead into its color-coded slot. Press down firmly on the printhead to ensure proper contact.

7 Close the printhead latch. Ensure it is in the lock position.

8 Close the top cover.

9 Wait while the printer initializes the printheads and prints an alignment page.

To clean the printhead contacts manually

To find out which printheads are compatible with your printer, see

Supplies

Clean the printhead contacts only after you have attempted to clean the printheads automatically. See

To clean printheads automatically

. Printhead contacts contain sensitive electronic components that can be damaged easily.

1 Ensure the printer is plugged in and turned on.

2 Open the top cover.

3 Wait two or three seconds, and then unplug the printer power cord.

4 Lift to open the printhead latch.

5 Lift the handle of a printhead and use it to pull the printhead out of its slot.

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CAUTION

6 Carefully remove any ink from the contact pads on the printhead using a dry cotton swab or a soft, dry, lint-free cloth that will not come apart or leave fibers behind.

Only wipe the contact pads. Wiping the nozzles (located on the underside of the printhead) can cause severe damage to the printhead.

CAUTION

7 If some residue remains, slightly moisten the swab with distilled, filtered, or bottled water and continue wiping until the contacts are clean.

Avoid using drinking water or alcohol, which could damage the printheads.

8 After cleaning, place the printhead on a sheet of paper or paper towel.

9 Clean the contact points in the printhead slot inside the printer with a dampened cotton swab. Before re-inserting the printheads, make sure all the electrical contacts have had at least five minutes to dry.

10 Plug in the power cord and turn on the printer. The control panel should still indicate that a printhead is missing.

11 If you are replacing a printhead, remove the new printhead from its package, and then remove the protective tape.

12 Insert the printhead into its color-coded slot. Press down firmly on the printhead to ensure proper contact.

13 Close the printhead latch. Ensure it is in the lock position.

14 Close the top cover.

15 Where necessary, repeat the above steps for the remaining printheads.

16 Wait while the printer initializes the printheads and prints an alignment page. If the printer does not print an alignment page, replace the printhead you have cleaned.

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Calibrating the color

Whenever you replace a printhead, the printer automatically calibrates the colors to ensure the best print quality. If you are not satisfied with the appearance of the colors, you can calibrate colors manually.

z Toolbox (Windows)

Click the Printer Services tab. Then, click Calibrate Color and follow the onscreen instructions.

z HP Inkjet Toolbox (Mac OS)

Click Calibrate Color and follow the onscreen instructions.

Troubleshooting tips and resources

Use the following tips and resources to resolve printing problems. z For paper jam, see

Clearing jams .

z For paper-feed problems, such as the paper skew and paper pick, see

Resolving paper-feed problems .

Some printer problems can be resolved by resetting the printer.

To reset the printer

1 While pressing the Configuration Page button, press (Resume button) three times.

2 Wait about 20 seconds, and then press (Power button) to turn off the printer.

3 Disconnect the power cord from the printer.

4 Wait about 20 seconds, and then reconnect the power cord.

5 Press (Power button) to turn on the printer.

General troubleshooting tips

Ensure the following: z Power light is on and not blinking. When the printer is first turned on, it takes approximately 45 seconds to warm up.

z z

Make sure the printer is in the Ready state. If lights are on or blinking, see

Printer lights reference

No error messages appear on the computer screen.

z z z z

Power cord and other cables are working and firmly connected to the printer. Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet and is

turned on. See Printer specifications for voltage requirements.

Media is loaded correctly in the tray and is not jammed in the printer.

Printheads and ink cartridges are properly installed in their correct color-coded slots.

Press down firmly on each one to ensure proper contact. Ensure you have removed the tape from each printhead.

Printhead latch and all covers are closed.

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z z z z z z

Rear access panel or auto-duplex unit is locked into place.

All packing tapes and materials are removed from the printer.

Printer can print a configuration page. See Understanding the configuration page .

The printer is set as the current or default printer. For Windows, set the printer as the default in the Printers folder. For Mac OS, set the printer as the default in the Chooser or the Print Center. See your computer’s documentation for more information.

Pause Printing is not selected if you are using a computer running Windows.

You are not running too many programs when you are performing a task. Close programs that you are not using or restart the computer before attempting the task again.

Resolving printing problems

This section provides solutions to common printing problems.

Printer shuts down unexpectedly

Check power and power connections

Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. See

Printer specifications for voltage requirements.

Check printer vents

The printer vents are located on the sides of the printer. If the vents are covered and the printer overheats, the printer automatically turns off. Make sure the vents are not covered and the printer is in a cool, dry location. See

Printer specifications for the required

operating environment for the printer.

All printer lights are blinking

A non-recoverable error has occurred

Reset the printer. See To reset the printer .

If the problem persists, contact HP. See

Support and warranty .

Printer is not responding (nothing prints)

Check printer setup

See

General troubleshooting tips .

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Check the printhead initialization

When printheads are installed or replaced, the printer automatically prints an alignment page to align the printheads. This process takes about seven minutes. Until this process is complete, only the automatic alignment page can be printed.

Check the printer software installation

If the printer is turned off when printing, an alert message should appear on your computer screen; otherwise, the printer software might not be installed correctly. To resolve this, uninstall the software completely, and then reinstall the printer software. See

Uninstalling the printer software .

z z

Check cable connections

Make sure both ends of the cable (USB, parallel, or network) are secure.

If the printer is connected to a network, check the following:

• Check the Link light on the back of the printer. See Network connector lights .

• Make sure you are not using a phone cord to connect the printer.

• The network hub, switch, or router is on and working properly.

Check printer setup for network environment

Ensure the correct printer driver and printer driver port are being used. For more information about network connections, see

Configuring the printer (Windows) ,

Configuring the printer (Mac OS)

, or the documentation provided by your network vendors.

Check any personal firewall software installed on the computer

The personal software firewall is a security program that protects a computer from intrusion. However, the firewall might block communication between the computer and the printer. If there is a problem communicating with the printer, try temporarily disabling the firewall. If the problem persists, the firewall is not the source of the communication problem. Re-enable the firewall.

If disabling the firewall allows you to communicate with the printer, you might want to assign the printer a static IP address and re-enable the firewall. See

Check wireless communication settings

z z

Make sure the computer's wireless card is set to the correct wireless profile.

A wireless profile is a set of network settings unique to a given network. A single wireless card might have several wireless profiles (for example, one for a home network and one for an office network).

Open the configuration utility for the network card installed on your computer and ensure that the profile selected is the profile for the printer's network.

Make sure the printer's network settings match those of your network.

1 Do one of the following to find the settings for your network:

• Infrastructure communication mode: Open the Wireless Access Point's (WAP) configuration utility.

• Ad hoc communication mode: Open the configuration utility for the network card installed in your computer.

2 Compare the network's settings to those that appear on the configuration page.

Note any differences. Possible problems include:

• The WAP filters hardware addresses (MAC addresses). See

Configuring wireless communication options .

• One of these settings in the printer might be incorrect: Communication mode,

Network Name (SSID), Channel (Ad hoc networks only), Authentication Type,

Encryption. See

3 Print a document. If the document still does not print, then reset the printer to its factory default settings (see

Administer the printer ) and reinstall the printer software

(see

Configuring the printer (Windows)

or Configuring the printer (Mac OS) ).

Printer does not accept printhead

Inspect the printhead

Remove the printhead and make sure the protective tape has been removed completely from the printhead. See

To clean the printhead contacts manually .

Clean the printhead

Complete the printhead cleaning procedure. See

To clean the printhead contacts manually

Turn off the printer after removing the printhead

After removing the printhead, turn the printer off, and then turn on the printer without the printhead installed. After the printer has restarted, reinsert the printhead.

Printer takes a long time to print

Check the system configuration

Make sure the computer meets the minimum system requirements for the printer.

See

Printer specifications .

Check the port setting

The port setting configuration in your system might not be set to ECP.

See the documentation that came with the computer for information on how to change the port setting, or contact the computer manufacturer.

Check the printer software settings

The printer prints slower when Best or Maximum dpi is selected as the print quality.

To increase the print speed, select different print settings in the printer driver. See

Changing print settings

Check for radio interference

If the printer is connected using wireless communication and is printing slowly, then the radio signal might be weak. See

Reducing interference in a wireless network .

28 3 - Maintaining and troubleshooting ENWW

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Blank page printed

Check for empty ink cartridges

If you are printing black text and a blank page prints, the black ink cartridge might be

empty. See Replacing the ink cartridges .

Check media settings

z z

Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays. For example, Maximum dpi is only available for photo paper and cannot be used with other media types.

Make sure the page settings in the printer driver matches the width of media loaded in the tray. See

Setting minimum margins .

Check the parallel port on your computer

If you are using a parallel cable, make sure the printer is connected directly to the parallel port. Avoid sharing the port with other devices, such as a Zip drive or other printers.

Something on the page is missing or incorrect

Check margin settings

Make sure the margin settings for the document do not exceed the printable area of the printer. See

Check color print settings

Make sure Print in Grayscale is not selected in the printer driver.

Check the printer location and length of USB cable

High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distort printouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters

(9.8 feet) long to minimize the effects of these electromagnetic fields.

Placement of the text or graphics is wrong

Check how the media is loaded

Make sure the media width and length guides fit snugly against the edges of the stack of

media, and make sure the tray is not overloaded. See Loading media .

Check the media size

z z z

Content on a page might be cut off if the document size is larger than the media that you are using.

Make sure the media size selected in the printer driver matches the size of media loaded

in the tray. See Changing print settings

If you are using a computer running Windows, select Emulate LaserJet Margins in the printer driver to scale the document to fit the media size currently selected. See

Setting minimum margins .

Check margin settings

If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your printer. See

Check the page-orientation setting

Make sure the media size and page orientation selected in the application match the settings in the printer driver. See

Maintaining the printheads ), and try to print again.

Check the printer location and length of USB cable

(9.8 feet) long to minimize the effects of these electromagnetic fields.

If the above solutions do not work, the problem may be caused by the inability of the application to interpret print settings properly. See the release notes for known software conflicts; or refer to the application’s documentation, or contact the software manufacturer for specific help.

30 3 - Maintaining and troubleshooting ENWW

Poor print quality and unexpected printouts

Check the printheads and ink cartridges

Replace any clogged or worn printheads or low ink cartridges (see

Check the paper quality

The paper might be too moist or too rough. Make sure the media used meets HP specifications (see

), and try to print again.

Check the type of media loaded in the printer

z z

Make sure the tray supports the type of media you have loaded. See

Make sure you have selected the tray in the printer driver that contains the media you want to use. See

language of your document. See HP Deskjet Control Panel (HP DJCP) .

Check rollers in the printer

The rollers in the printer might be dirty, causing lines or smudges to appear on your printout. Turn off the printer, disconnect the power cord, clean the rollers in the printer with isopropyl alcohol on a lint-free cloth, and try to print again.

Check the printer location and length of USB cable

(9.8 feet) long to minimize the effects of these electromagnetic fields.

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Meaningless characters print

If an interruption occurs to a job that is printing, the printer might not recognize the rest of the job.

Cancel the print job and wait for the printer to return to the ready state. If the printer does not return to the ready state, cancel all jobs, and wait again. When the printer is ready, resend the job. If prompted by the computer to retry the job, click Cancel.

Check cable connections

If the printer and computer are connected with a USB or parallel cable, the problem may be due to a poor cable connection.

Make sure the cable connections at both ends are secure. If the problem persists, turn off the printer, disconnect the cable from the printer, turn on the printer without connecting the cable, and delete any remaining jobs from the print spooler. When the Power light is on and not flashing, reconnect the cable.

Check the document file

The document file may be damaged. If you can print other documents from the same application, try printing a backup copy of your document, if available.

Check the symbol set

If you are using MS-DOS, use the HP DJCP to set the appropriate symbol set for the

Ink is smearing

Check print settings

z z

When you print documents that use much ink, allow more time to dry before handling the printouts. This is especially true for transparencies. In the printer driver, select the Best print quality, also increase the ink drying time and reduce the ink saturation using the ink volume under the advanced features (Windows) or ink features (Mac OS) in the printer software. However, note that decreasing ink saturation might give printouts a

“washed-out” quality.

Color documents that have rich, blended colors can wrinkle or smear when printed using the Best print quality. Try using the other print mode such as Draft to reduce ink, or use

HP Premium Paper designed for printing vivid color documents. See

not selected. See Changing print settings

Check the media type

Check the margin settings z If you are using a computer running Windows, make sure the Minimize margins option is

Some types of media do not accept ink well, ink will dry more slowly and smearing may occur. See

Replacing the ink cartridges

Increase the margins in your document. For more information, see the documentation included with your software application.

32 3 - Maintaining and troubleshooting ENWW

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Ink is not filling the text or graphics completely

Check the ink cartridges

Ink cartridges might have run out of ink. Replace any empty cartridge. Or try removing and reinstalling the cartridges, make sure they snap firmly into place. See

Check the media type

Some media types are not suitable for use with the printer. See

Selecting print media .

Output is faded or dull colored

Check the print mode

The FastNormal and Draft modes in the printer driver allow you to print at a faster rate, they are good for printing drafts. To get better result, select Normal or Best.

See

Printing on special and custom-sized media .

Check the paper type setting

When printing on transparencies or other special media, select the corresponding media type in the printer driver. See

Check the ink cartridges

If lines in the text or image are broken or do not print properly, one or more of the ink cartridges may have run out of ink or are defective. Replace these cartridges with new ones.

Colors are printing as black and white

Check print settings

Make sure Print in Grayscale is not selected in the printer driver.

Wrong colors are printing

Check print settings

Make sure Print in Grayscale is not selected in the printer driver.

Check the printheads

Whenever print quality noticeably decreases, you may need to clean the printheads.

See

Maintaining the printheads .

Printout shows bleeding colors

Check print settings

Some media type settings (such as Transparency Films and Photo Papers) and print quality settings (such as Best) require more ink than others. Choose different print

settings in the printer driver, make sure you select the correct media type. See Changing print settings .

Check ink cartridges

Make sure ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer. HP does not guarantee or support refilled ink cartridges.

For ordering information, see

HP supplies and accessories .

Colors do not line up properly

Check printheads

The printheads are automatically aligned when a printhead is replaced.

However, you might notice improvement in the print quality by performing the alignment procedure yourself. See

Maintaining the printheads

Check graphics placement

Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page.

Lines or dots are missing from text or graphics

Check printheads

The printheads or printhead contact pads might need cleaning. See

Maintaining the printheads .

34 3 - Maintaining and troubleshooting ENWW

Resolving paper-feed problems

This section provides solutions to common paper-feed problems.

For information on resolving jams, see Clearing jams

Tray cannot be inserted

z z

With the tray removed from the printer, turn the printer off and then on again.

Reinsert the tray.

Make sure that the tray is aligned with the printer opening.

Another paper-feed problem is occurring

Media is not supported for the printer or tray

Use only media that is supported for the printer and the tray being used.

See

Understanding specifications for supported media

Media is not picked up from tray 1 or tray 2

z z z

Make sure the media guides are set to the correct markings in the trays for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl.

Make sure the tray is inserted properly.

Media is not coming out correctly

z z z

Make sure the output tray extension is extended, otherwise, printed pages may fall off the printer.

Remove excess media from the output tray. There is a limit to the number of sheets the tray can.

If the auto-duplex unit is not installed properly during a duplex job, media may exit through the rear of the printer. Reinstall the auto-duplex unit or close its cover.

ENWW 35

Pages are skewing

Make sure that media loaded in tray 1 or tray 2 is aligned to the right and front guides. z z

Multiple pages are being picked up

z z

Make sure the media guides are set to the correct markings in the trays for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

Make sure that the tray is not overloaded with paper.

When you load paper, avoid fanning the stack. Fanning paper can cause static electricity to build up and intensify multiple-pick problems.

When reinserting a tray into the printer, do so gently. Forceful insertion with a full stack of paper may cause sheets to slide up within the printer, causing the printer to jam or pick multiple sheets at one time.

Resolving printer management problems

This section provide solutions to common problems that involve managing the printer.

Embedded Web server (EWS) cannot be opened

z z z

Check your network setup

Make sure you are not using a phone cord to connect the printer to the network.

Make sure the network cable is securely connected to the printer.

Make sure the network hub, switch, or router is on and working properly.

Check the computer

Make sure the computer that you are using is connected to the network.

Check your Web browser

Make sure the Web browser meets the minimum system requirements. See

Printer specifications

Check the printer IP address

z z

Print a configuration page, and then locate the printer’s IP address on the second page.

See

Understanding the configuration page .

Ping the printer using the IP address from an MS-DOS prompt. For example, if the IP address is 123.123.123.123, type the following at the MS-DOS prompt:

C:\Ping 123.123.123.123

If the a reply appears, the IP address is correct.

36 3 - Maintaining and troubleshooting ENWW

Troubleshooting installation issues

Problems printing an alignment page

When printheads are installed or replaced, the printer automatically prints an alignment page to align the printheads. This process takes about seven minutes, and once complete, the alignment page may be discarded after it is printed. If the printer does not print the page, see

General troubleshooting tips

Problems installing software

Verify the computer requirements

Make sure the computer meets the system requirements. See System requirements .

z z

Verify installation preliminaries

Before installing software on a Windows computer, ensure all other programs are closed.

If the computer does not recognize the path to the CD drive that you type, ensure you are specifying the correct drive letter.

If the computer cannot recognize the Starter CD in the CD drive, inspect the CD for damage. You can download the printer driver from http://www.hp.com/support/ businessinkjet1200 .

Reinstall the printer software

If you are using Windows and the computer cannot detect the printer, run the Scrubber utility (located in the Utils\Scrubber folder on the Starter CD) to perform a clean printer driver uninstallation. Restart your computer, and re-install the printer driver.

See

Uninstalling the printer software .

ENWW 37

Note

Problems connecting to a network

After correcting any of the following, run the setup program again.

General network troubleshooting

If you are unable to install the printer software on the computer, verify that: z All cable connections to the computer and the printer are secure.

z z

The network is operational and the network hub is turned on.

All applications, including virus protection programs and personal firewalls, are closed or disabled.

z z z

Make sure the printer is installed on the same subnet as the computers that will be using the printer.

If the installation program cannot discover the printer, print the configuration page and enter the IP address manually in the installation program. See

Understanding the configuration page

Ping the printer using the IP address from an MS-DOS prompt. For example, if the IP address is 123.123.123.123, type the following at the MS-DOS prompt:

C:\Ping 123.123.123.123

If the a reply appears, the IP address is correct.

If you are using a computer running Windows, make sure that the network ports created in the printer driver match the printer IP address:

1 Print a configuration page. For instructions, see Understanding the configuration page .

2 From the Windows desktop, click Start, point to Settings, and then click Printers or

Printers and Faxes.

3 Right-click the printer icon, click Properties, and then click the Ports tab.

4 Select the TCP/IP port for the printer, and then click Configure Port.

5 Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the configuration page. If the IP addresses are different, change the

IP address in the dialog box to match the address on the configuration page.

6 Click OK twice to save the settings and close the dialog boxes.

Problems connecting to a wired network

z z

If the Link light on the network connector does not turn on, make sure that all of the

General troubleshooting tips conditions are met.

Though it is not recommended that you assign the printer with a static IP address, you might resolve some installation problems (such as a conflict with a personal firewall) by assigning the printer with a static IP address. For more information, see

Open the printer's embedded Web server (EWS). See Embedded Web server (EWS) .

38 3 - Maintaining and troubleshooting ENWW

Problems setting up wireless communication

If you cannot communicate with the printer after completing the software installation and removing the network cable, then one or more of the following network settings in the printer might be wrong: z z

Network Name (SSID)

Communication Mode (infrastructure or ad hoc) z z

Channel (ad hoc networks only)

Security settings (such as Authentication Type, and Encryption)

Follow these steps to correct the printer's network settings:

1 Connect the printer to your network with a network cable or to the computer using the cross cable included with the printer.

3 Click the Networking tab, and then click Wireless (802.11) in the left pane.

4 Use the Wireless Setup wizard on the Wireless Setup tab to change the printer's settings to match the settings of the network.

5 Close the printer's EWS, then disconnect the network cable from the printer.

Clearing jams

If print media is jammed in the printer, follow these instructions to clear the jam.

To clear a jam

1 Remove all media from the output tray.

2 Check the rear access panel or the auto-duplex unit.

a Push the button on either side of the rear access panel or the auto-duplex unit and remove the unit.

b Locate any jammed media inside the printer, grasp it with both hands and pull it towards you.

c If the jam is not there, push the latch on the top of the auto-duplex unit and lower its cover. If the jam is inside, carefully remove it. Close the cover.

ENWW 39

d Reinsert the rear access panel or the auto-duplex unit into the printer.

3 If you cannot locate the jam, lift the output tray and check for a jam in tray 1. If media is jammed in the tray, do the following: a Pull out tray 1.

b Pull the paper towards you.

WARNING!

c Reinsert the tray and lower the output tray.

4 If you have not found the jam and have tray 2 installed, pull out the tray and remove the jammed media, if possible. If not, do the following: a Ensure the printer is turned off, and disconnect the power cord.

b Lift the printer off tray 2.

c Remove the jammed media from the bottom of the printer or from tray 2.

d Reposition the printer on top of tray 2.

5 Open the top cover. If there is paper remaining inside the printer, ensure the carriage has moved to the right of the printer, free any paper scraps or wrinkled media and pull the media towards you through the top of the printer.

Do not reach into the printer when the printer is on and the carriage is stuck. When you open the top cover, the carriage should return to its position on the right side of the printer. If it does not move to the right, turn off the printer before you remove any jam.

6 After clearing the jam, close all covers, turn on the printer (if you turned it off), and then press (Resume button) to continue printing.

The printer will continue printing the next page. You will need to resend any page that was jammed in the printer.

40 3 - Maintaining and troubleshooting ENWW

z z z z z z z z

To avoid jams

Make sure that nothing is blocking the paper path.

Do not overload the trays. See

Load paper properly. See

Loading media

Do not use media that is curled or crumpled.

Always use media that conforms with specifications. See

Network connector lights .

Make sure the output tray is not overly full when you send a job to print.

Make sure media is aligned against the right side of the tray.

Make sure the media length and width guides are adjusted snugly against the media, but do not crinkle or bend it.

ENWW 41

Printer lights reference

The printer LEDs (or lights) indicate printer status and are useful for diagnosing printing problems. This chapter provides a list of LED status light combinations, what they indicate, and how to solve the problem.

Control panel parts

Understanding control panel parts

1 2 3 4 5 6 7 8

10 9

1 Configuration Page button

2 Power button and light

3 Printhead light

4 Ink Cartridge light

5 Door Open light

6 Out of Paper light

7 Cancel button

8 Resume button and light

9 Paper Jam light

10 Color indicator lights

42 4 - Printer lights reference ENWW

Note

Light pattern

Interpreting control panel lights

If the printer supports wireless communication but is connected to a wired network, the Configuration Page button does not turn on.

Light description

No lights are on.

Explanation and recommended action

The printer is off.

z z

Connect the power cable.

Press the (Power button).

Configuration Page button is off. The Power light is on.

The printer is turned on and idle. It is connected using a USB or parallel cable. z No action is required.

The printer is turned on and idle. It is connected to a network using a network cable or wireless communication. z If the printer is connected using a network cable, check the network connector lights to verify that the printer is connected to the network.

See

z z

If the printer is connected using wireless communication, make sure that the wireless communication settings are set correctly.

See

Configuring wireless communication options .

Verify that the printer is set up properly on the network.

See

Problems connecting to a network .

Configuration Page button is green. Power light is on.

The printer is connected to a wired network. It is turned on and idle.

z No action is required.

Configuration Page button is blue. Power light is on.

The printer is connected to a wireless network. It is turned on and idle.

z No action is required.

The Power light blinks.

The printer is turning on or off or processing a print job, or a print job has been cancelled.

z No action is required.

The printer is pausing for the ink to dry.

z Wait for the ink to dry.

ENWW 43

Light pattern Light description Explanation and recommended action

The Power light is on and the

Resume light blinks.

The printer is in manual duplex mode. It is waiting for the ink to dry so the pages can be flipped over and reloaded.

z Reload the stack into the printer and press the (Resume button).

The printer has printed a banner, and the banner needs to be removed from the printer.

z Press the (Resume button) to remove the banner from the printer.

The printer carriage has stalled.

z Open the top cover and remove any obstructions (such as jammed media).

z z

Press the (Resume button) to continue printing.

If the error persists, turn the printer off, and then on again.

The Power light is on and the

Resume light and the Paper

Jam light blink.

Print media is jammed in the printer.

z Press the (Resume button) to eject the jammed media.

z Remove all media from the output tray. Locate and clear the jam.

See

Clearing jams . After clearing the

jam, press the (Resume button) to continue the print job.

The Power light is on and the

Resume light and the Out of

Paper light blink.

The printer is out of paper.

z Load paper and then press the

(Resume button).

The Power light and the Door

Open light are on.

A cover is not closed completely.

z Make sure all covers are completely closed.

The Power light is on and the

Door Open light blinks.

The rear-access panel or the auto-duplex unit is not inserted completely.

z Make sure the rear-access panel

(HP Business Inkjet 1200) or the auto-duplex unit (HP Business Inkjet

1200d/1200dn/1200dtn/1200dtwn) is inserted completely in the back of the printer.

44 4 - Printer lights reference ENWW

Light pattern

ENWW

Light description Explanation and recommended action

The Power light and the

Printhead light are on.

The printhead latch is not secured.

z z

Open the top cover and press down firmly on the printhead latch to ensure that it is secured properly.

Make sure the protective tape on each printhead has been removed.

The Power light is on and one or more color indicator lights is on.

An ink cartridge is low on ink and will need to be replaced soon.

z No action is required.

The Power light is on and one or more color indicator lights blinks.

An ink cartridge is out of ink and must be replaced before you can continue printing.

z Replace the ink cartridge indicated.

The Power light, the Ink

Cartridge light, and one or more of the color indicator lights are on.

One or more of the ink cartridges is missing.

z Install the ink cartridges and try to print. z If the error persists, replace the ink cartridge or cartridges indicated.

The Power light is on and the

Ink Cartridge light and one or more of the color indicator lights blink.

One or more of the ink cartridges is faulty or has expired. z Replace the ink cartridge indicated.

The Power light and one or more of the color indicator lights are on, and the Ink

Cartridge light blinks.

A non-HP ink cartridge is installed.

CAUTION: Damage to the printer that results from modifying or refilling the ink cartridges, or from using non-HP ink cartridges, is not covered under the warranty.

z z

If you thought that this ink cartridge was an HP ink cartridge, return it to the place where you purchased it.

Buy and install an HP ink cartridge.

If you choose to use a non-HP ink cartridge, press and hold down the

(Power button) and press the

(Resume button) three times.

All lights except the Power light go off.

Damage that results to the printer from using this cartridge is not covered under the warranty.

Light pattern

Network connector lights

Light description Explanation and recommended action

The Power light is on and the

Printhead light and one or more of the color indicator lights blink.

One or more of the printheads needs attention.

z Reinstall the printheads and try to print. z z

Try cleaning the printhead contacts.

See

Maintaining the printheads .

If the error persists, replace the printhead or printheads indicated.

The Power light, the

Printhead light, and one or more of the color indicator lights are on.

One or more of the printheads is missing.

z z

Make sure that the protective tape on the printhead has been removed.

Reinstall the printheads and try to print.

The Power light blinks. All control panel lights are on.

One or more printer errors have occurred. z Cancel all print jobs from the printer spooler. z z z

Turn the printer off and wait for about

20 seconds before turning on the printer again. Try printing again.

If the problem persists, reset the

printer. See Troubleshooting tips and resources .

If these measures do not work, see

Support and warranty .

Understanding network connector parts

1) Activity light

2) Network connector

3) Link light

46 4 - Printer lights reference ENWW

Note

Light pattern

Interpreting network connector lights

The printer's wireless communication is turned off when the printer is connected using a network cable.

Light description

Link light is on. Activity light is off.

Explanation and recommended action

The printer is connected to the network but is not receiving or transmitting data over the network. The printer is turned on and idle.

z No action is required.

Link light is on. Activity light blinks.

The printer is receiving or transmitting data over the network.

z No action is required.

Link light is off. Activity light is off.

The printer is turned off or is not connected to the network.

z Turn on the printer. If the printer is already turned on and a network

cable is connected, see Problems connecting to a network

ENWW 47

Configuring and managing the printer

Managing the printer

Note

Overview of printer management tasks

The following table lists the printer tools that can be used to manage the printer, as well as the tools that can be used to perform them.

The table lists the most common tools that are used for administrator functions.

Specific procedures might include other methods.

For more information about the administrator tools listed in the table, see Overview of printer management tools

48 5 - Configuring and managing the printer ENWW

If you want to...

z z z z z

Monitor the printer

z Operation and status

Media and supplies

Jobs and printer usage z z

Administer the printer

Printer security

Configure job-accounting options z z z

Set language

Set PowerSave mode time

Change tray and media-handling settings

Set up alerts and notifications

Upgrade firmware on the printer

Reset the HP Jetdirect print server

z z

Configure I/O timeout

Configure network parameters

...use these tools.*

*Windows users can use the control panel, EWS, Toolbox, HP Web Jetadmin, and myPrintMileage.

Mac OS users can use the control panel, EWS, and the HP Inkjet Toolbox.

ENWW 49

If you want to...

z z

Monitor the printer

Operation and status z

Media and supplies

Jobs and printer usage z z

Administer the printer

z z

Printer security

Configure job-accounting options

Set language z z z z

Set PowerSave mode time

Change tray and media-handling settings

Set up alerts and notifications

Upgrade firmware on the printer

Reset the HP Jetdirect print server z z

Overview of printer management tools .

Configure I/O timeout

Configure network parameters

...use these tools.*

50 5 - Configuring and managing the printer ENWW

Note

Monitor the printer

This section provides instructions for monitoring the printer.

For information about opening and using specific management tools, see

Use this tool...

Control panel

Embedded Web server

(EWS)

...to obtain the following information.

Obtain information about the status of jobs that are being processed, the operating status of the printer, and the status of ink cartridges and printheads.

See

Printer lights reference

for more information.

z z z z z

Printer status information:

Click the Information tab, and then click an option available on the left pane.

Ink cartridge and printhead status:

Click the Information tab, and then click Ink Supplies in the left pane.

Accumulated ink and media usage:

Click the Information tab, and then click Usage in the left pane.

Total number of pages and ink used by each user of the printer:

Click the Settings tab, click Job Accounting in the left pane, and then click the Users tab in the right pane.

Usage information:

Click the Settings tab, and then click Job Accounting in the left pane.

Toolbox (Windows) z z

Ink cartridge information:

The ink-level information appears on the Printer Status tab.

Click Ink Cartridge Information for information about replacement ink cartridges and expiration date.

Information about processed print jobs:

Click the Information tab, click Job Accounting, and then click the Job tab.

HP Inkjet Toolbox (Mac OS) Ink cartridge information: Open the Ink Level panel.

HP Web Jetadmin software To learn about using the HP Web Jetadmin software to obtain printer information, open the HP Web Jetadmin software and see the

software documentation for information. See HP Web Jetadmin software

myPrintMileage To learn about using myPrintMileage to obtain printer information, go to the myPrintMileage website and follow the onscreen

instructions. See myPrintMileage

ENWW 51

Note

Administer the printer

This section contains information about administering the printer and modify printer settings.

For information about opening and using specific management tools, see

Overview of printer management tools .

Use this tool...

Embedded Web server

...to do the following.

z z z z

Modify the administrator password:

Click the Settings tab, and click Security in the left pane.

Change job accounting settings:

Click the Settings tab, click Job Accounting in the left pane, and then click the Options tab.

Change tray and media-handling settings:

Click the Settings tab, and then click Paper Handling in the left pane.

Perform printer maintenance tasks:

Click the Settings tab, and then click Diagnostic in the left pane.

Toolbox (Windows) z z

Configure job-accounting options:

Click the Information tab, click Job Accounting, and then click the Track tab.

Note: Job accounting features are only available in the Toolbox if the printer is connected to a network.

Perform printer maintenance tasks:

Click the Printer Services tab.

HP Inkjet Toolbox (Mac OS) Perform printer maintenance tasks:

Select the panel for the task you want to perform.

HP Web Jetadmin software To learn about using the HP Web Jetadmin software to administer the printer and modify printer settings, open the HP Web Jetadmin software and see the software documentation for information.

See

HP Web Jetadmin software .

myPrintMileage To learn about using myPrintMileage to administer the printer and modify printer settings, go to the myPrintMileage website and follow the onscreen instructions. See

myPrintMileage .

52 5 - Configuring and managing the printer ENWW

ENWW

Configure network options

This section contains information about configuring the printer’s network settings.

For information about opening and using specific management tools, see

Overview of printer management tools

For a list of current settings, print a configuration page. See Understanding the configuration page

Use this tool...

Embedded Web server z z

...to do the following.

To configure network parameters: Click the Networking tab.

To set a static IP address: Click the Networking tab, select

Manual from the IP Configuration Method drop-down list, enter the static IP address in the IP Address box, enter the

Host Name, Subnet Mask, and Default Gateway, if needed, and click Apply.

Note: It is not recommended that you assign a static IP address to the printer. However, a static IP address might resolve certain setup and printing problems, such as a conflict with a personal firewall.

HP Web Jetadmin software To learn about using the HP Web Jetadmin software to configure the printer’s network settings, open the HP Web Jetadmin software and

see the software documentation for information. See HP Web

Jetadmin software

Note

Overview of printer management tools

Embedded Web server (EWS)

When the printer is connected to a network, you can use the printer’s EWS to view status information, change settings, and manage the printer at your computer.

For a list of system requirements for the EWS, see

Printer specifications .

Some settings might be restricted by the requirement for an EWS password.

You can open and use the EWS without being connected to the Internet.

However, some features will not be available.

To open the EWS

You can open the EWS in the following ways:

To open the EWS from the Toolbox (Windows) or the HP Inkjet Toolbox (Mac OS), the printer must be on a network and must have an IP address.

z z z

Web browser

In a supported Web browser on your computer, type the IP address that has been assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the Web browser: http://123.123.123.123.

The IP address for the printer is listed on the configuration page. For instructions, see

Understanding the configuration page .

After you open the EWS, you can bookmark it so that you can return to it quickly in the future.

Toolbox (Windows)

1 Open the Toolbox. For instructions, see Toolbox (Windows)

2 Click the Information tab, and then click Launch EWS.

HP Inkjet Toolbox (Mac OS)

1 Open the HP Inkjet Toolbox. For instructions, see

HP Inkjet Toolbox (Mac OS)

2 Select the Printer Info panel, and then click Launch EWS.

54 5 - Configuring and managing the printer ENWW

Note

EWS pages

The EWS contains pages that you can use to view product information and change printer settings. The pages also contain links to other e-services.

Pages

Information

Settings

Networking

Other Links

Contents

Shows status information about the printer, its ink supplies and usage, and a log of printer events (such as errors).

Shows the settings that have been configured for the printer and gives you the ability to change these settings.

Shows network status and the network settings that have been configured for the printer. These pages only appear if the printer is connected to a network. See

Configure network options for more information.

Connects you to other resources, including e-services, such as HP Instant Support,

myPrintMileage, and online ordering of supplies. For more information, see HP Instant

Support

and

myPrintMileage .

You can also add or customize up to five links to the websites of your choice.

These links appear on the left pane throughout the EWS pages.

HP Web Jetadmin software

The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring (both individually or in batch mode), monitoring status (including levels for supplies), conducting remote diagnostics, and troubleshooting a wide variety of HP and non-HP network peripherals.

After the HP Web Jetadmin software has been installed, you can gain access to it from anywhere within your intranet by using a standard Web browser.

For more information about the HP Web Jetadmin software and to download the software, go to http://www.hp.com/go/webjetadmin .

Toolbox (Windows)

The Toolbox provides status and maintenance information about the printer. It also provides links to this guide for help in performing basic printing tasks and solving problems.

If the Toolbox was not installed with the other printer software components, you can install it using the installation program on the Starter CD.

To monitor a printer on a shared port (for example, \\portname\printername) from a client machine, the Toolbox must be running on the server machine as well as on the client machine.

To open the Toolbox

1 From the Start menu at your computer, point to Programs.

2 Point to the printer name, and then click the Toolbox icon.

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Toolbox tabs

The Toolbox contains tabs that you can use to view product information and change configuration settings.

Tabs Contents

Printer Status z Selected printer

Displays a list of installed printers that are supported by the Toolbox.

z Ink Level Information

Shows estimated ink levels for each cartridge. z Order Supplies

Provides access to an a website where you can order printing supplies for the printer online.

z z

Ink Cartridge Information

Shows order numbers and expiration dates for the installed ink cartridges.

Preferences

Gives you the ability to set advanced Toolbox settings, such as selecting which printer error messages appear, specifying whether you want to be notified by an audio alert when an error occurs, as well as the types of error messages that you want to see.

Also, you can turn on myPrintMileage AutoSend, a service that HP provides to help you keep track of your device usage to help you forecast device usage and plan the purchase of supplies. See

myPrintMileage for more information.

Information z

Printer

Services z z z z z z

Printer Information

Provides links to myPrintMileage and shows the printer hardware and printhead health information. You can also use the tab to obtain information about accumulated ink and media use, statistics up to the last 20 jobs, and job tracking.

See myPrintMileage for more information.

Help Information

Provides links to HP Instant Support and HP Customer Support, as well as to the this guide for help in performing tasks and troubleshooting. It also provides instructions that guide you through registering the printer onscreen. See

HP Instant Support for more information.

Align Printheads

Guides you through aligning the printheads. See To align the printheads for more

information.

Clean Printheads

Guides you through cleaning the printheads. See

To clean the printhead contacts manually for more information.

Calibrate Color

Allows you to calibrate color manually. See

Calibrating the color for more

information.

Print a Demo page

Prints a demonstration page. This is used to verify that the installed is connected to the computer and that the printer and printer software are working properly.

Advanced Configuration

Allows you to set tray lock and select a default tray (if Tray 2 is installed).

See

Configuring trays

for more information.

56 5 - Configuring and managing the printer ENWW

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HP Inkjet Toolbox (Mac OS)

The HP Inkjet Toolbox contains tools to calibrate the printer, clean the printheads, print a test page, print a configuration page for the printer, and find website support information.

To open the HP Inkjet Toolbox

1 Double-click the Macintosh HD icon on the desktop.

2 Do one of the following steps.

• Mac OS 9 (9.1 and later): Select Applications (Mac OS 9), select Utilities, select hp, and select HP Printer Selector.

• Mac OS X (10.1.5 and later): Select Applications, select Utilities, and select

HP Printer Selector.

To view the HP Inkjet Toolbox panels

The following options are available on the HP Inkjet Toolbox: z WOW! Prints a sample page to view the print output quality.

z z

Ink Level. Displays ink levels in the ink cartridges.

Test. Prints a test page.

z z z z

Printer Info. Prints a configuration page and launches the EWS.

Clean. Cleans the printheads.

Calibrate. Aligns the printheads.

Calibrate Color. Adjusts color to correct problems with tint.

z z

Support. Provides access to the HP website where you can find support for the printer and information about HP products and supplies.

Register. Accesses the HP website to register the printer.

HP Instant Support

HP Instant Support is a suite of Web-based troubleshooting tools. HP Instant Support helps you quickly identify, diagnose, and resolve printing problems.

HP Instant Support provides the following information about your device: z Easy access to troubleshooting tips z z z

Provides tips that are customized for your device.

Resolution of specific device errors

Provides immediate access to information that can help you resolve error messages specific to your device.

To see a description of the problem, as well as recommendations for solving or preventing the problem, click the link within the message. To see a list of past device errors, click Alerts on the left side of the HP Instant Support page.

Notification of device driver and firmware updates

Alerts you when there is a firmware or driver update, a message appears on the

HP Instant Support homepage. Click the link within the message to go directly to the download section of the HP website.

Obtaining support services

Provides a list of the support services that are available for your device.

z z z z

Managing ink and media usage (myPrintMileage)

Helps you manage and forecast printer supplies usage.

Self diagnostic testing for your device

Runs a diagnostic test of your device. Select Printer on the Self Help menu on the

Instant Support page to start diagnosing the devices. HP Instant Support checks the computer, and a list of configured devices appears. When you select the device that you want to diagnose, HP Instant Support can help you with such tasks as making sure that you have the latest device driver available and gaining access to reports about the device status and detailed device-diagnostic information.

If any errors are detected during this process, you are given the option to perform updates to the device drivers or to perform detailed diagnostic tests on the device.

HP expert help online (Active Chat)

Provide personalized help from an HP support expert over the Web at any time.

Simply submit a question or a description of your problem. Your recent device history, system configuration, and any actions that you have attempted are automatically forwarded to HP (upon your approval) so that you will not need to describe the problem again. An HP support expert will respond online to solve your problem through a real-time

Web chat.

Knowledge database

Use the HP knowledge database to quickly find answers to your questions.

58 5 - Configuring and managing the printer ENWW

Note

Security and privacy

When you use HP Instant Support, detailed device information, such as the serial number, error conditions, and status, is sent to HP. HP respects your privacy and manages this information according to the guidelines that are outlined in the HP Online Privacy Statement

( http://www.hp.com/country/us/eng/privacy.htm

To view all of the data that is sent to HP, select Source (for Internet Explorer) or Page Source

(for Netscape) from the View menu in your Web browser.

To gain access to HP Instant Support

z z

Toolbox (Windows)

Click the Information tab, and then click HP Instant Support.

Embedded Web server

In a Web browser, type the IP address assigned to the device. (The address is listed on the configuration page. See

Understanding the configuration page .) In the Other Links

section of the Information or Settings tab, click HP Instant Support.

Do not bookmark the Web pages that are used to open HP Instant Support. If you bookmark the site and connect to it by using the bookmark, the pages will not contain the current information.

myPrintMileage

myPrintMileage is a service that HP provides to help you keep track of your device usage to help you forecast device usage and plan the purchase of supplies. It consists of two parts: z myPrintMileage website z z myPrintMileage AutoSend, a utility that periodically updates the device usage information on the myPrintMileage website

To use myPrintMileage, you must have the following: z Toolbox (Windows) installed z Internet connection

Device connected

HP recommends that you enable myPrintMileage to send data for three to six months to allow a meaningful amount of data to accumulate on the myPrintMileage website.

To use the Print accounting features, you must register for the service through the myPrintMileage site.

On the myPrintMileage website, you can see the following items: z Print analysis, such as the amount of ink you have used, whether you use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink. z Print accounting, which allows you to generate reports showing usage data, cost per page, or cost per job for a specific time period; export this data as Microsoft Excel spreadsheet files; and configure the e-mail alerts and notifications to receive print accounting reports.

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Note

To gain access to myPrintMileage

z z z

Embedded Web server

Click myPrintMileage in the Other Links section.

Toolbox (Windows)

On the Information tab, click myPrintMileage, and then follow the onscreen instruction.

Windows taskbar

Right-click the Toolbox icon in the Windows taskbar, click myPrintMileage, and then select View my print usage.

Do not bookmark the Web pages that are used to open myPrintMileage. If you bookmark the site and connect to it by using the bookmark, the pages will not contain the current information.

HP Deskjet Control Panel (HP DJCP)

Some software manufacturers do not develop printer drivers for their MS-DOS

programs.

The HP Deskjet Control Panel (HP DJCP) can allow you to gain access to certain useful printer features when you are printing from MS-DOS. The HP DJCP utility allows you to do the following tasks: z z z

Adjust print settings (Printing using special features is not supported.)

Specify the default printer from your MS-DOS program.

Set the symbol set for the language you are using in a document.

Changes made to settings in your MS-DOS program may override changes made to the same settings in the HP DJCP.

For more information about the HP DJCP utility and to download the utility, go to http://www.hp.com/support/businessinkjet1200 .

60 5 - Configuring and managing the printer ENWW

Understanding the configuration page

Use the configuration page to view current printer settings, ink supply status, and printhead health; to help troubleshoot printer problems; and to verify installation of optional accessories, such as trays. The configuration page also contains a log of recent events. If the printer is connected to a network, an additional network configuration page prints; this page shows the network settings for the printer.

If you need to call HP, it is often useful to print the configuration page before calling.

1 Device Information: Shows general printer information, such as the firmware version number, model name, and amount of memory that is installed.

2 Ink Cartridge Information: Shows the estimated ink levels (represented in graphical form as gauges).

3 Printhead Information: Shows the printhead health status and whether the printhead needs to be replaced.

4 Event Log: Shows a log of recent events that have occurred.

To print a configuration page

z z z

Control panel

Press the Configuration Page button once.

Toolbox (Windows)

On the Printer Status tab, click Ink Cartridge Information, and then click Print.

HP Inkjet Toolbox (Mac OS)

Click Configuration.

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Upgrading the firmware in the printer

CAUTION

HP provides firmware upgrades for products. These upgrades provide additional or improved functionality. When a firmware upgrade for the printer is available, a notification message appears on the HP Instant Support homepage. You can open the download site from the homepage.You can also obtain information about available upgrades at http://www.hp.com/support/businessinkjet1200 .

Use the methods in the following sections to upgrade the firmware. See the readme file associated with the firmware upgrade for details.

You do not need to keep the firmware upgrade file after you have performed the upgrade.

Do not cancel the firmware upgrade after you have started it. Canceling the process can damage the firmware in the printer.

Note

To upgrade the firmware by using the MS-DOS prompt (Windows only)

To upgrade the firmware using this procedure, the printer must be connected directly to the computer using a parallel cable.

1 Download the firmware upgrade file from the HP website and store it on the hard disk of your computer.

2 Open an MS-DOS command window.

3 Type copy /b path\filename portname at the command prompt.

• path is the location of the firmware upgrade file

• filename is the name of the firmware upgrade file that you downloaded from the website

• portname is the appropriate printer port (for example, LPT1)

4 Press Enter. The firmware upgrade file is copied onto the printer, replacing the old firmware file.

62 5 - Configuring and managing the printer ENWW

Configuring the printer (Windows)

Note

You can connect the printer directly to a computer, or you can share the printer among other users on a network.

You must have administrator privileges to install a printer driver in Windows 2000 or

Windows XP.

Note

Direct connection

You can connect the printer directly to your computer using a USB cable or an IEEE

1284-compliant bidirectional parallel cable.

Windows NT 4.0 does not support USB.

Do not connect a USB and a parallel cable to printer at the same time.

If you install the printer software and connect a printer to a computer running Windows, you can connect additional printers to the same computer with USB cables without reinstalling the printing software.

Installing printer software and sharing the printer

When setting up the printer, HP recommends that you connect the printer after you install the software because the installation program is designed to provide you with the easiest setup experience.

However, if you have connected the cable first, see

To connect the printer before the installing software .

To install the software before connecting the printer (recommended)

It is recommended to install the Toolbox, which provides status and maintenance information about your printer. It also provides access to documentation and online help tools for solving printer problems. If you do not install the Toolbox you will not see printer error messages on

your computer screen and will not have access to the myPrintMileage website. See Toolbox

(Windows) for more information.

1 Close any running applications.

2 Insert the Starter CD into the CD drive. The CD menu runs automatically.

If the CD menu does not start automatically, click Start, and then click Run. Browse to the

CD-ROM drive for the computer, click Autorun.exe, and then click Open. In the Run dialog box, click OK.

3 On the CD menu, click Install Printer Driver.

4 Follow the instructions on the screen to complete the installation.

5 When prompted, connect the USB or parallel cable to the computer and the printer.

The Found New Hardware wizard appears on the computer screen and the printer icon is created in the Printers folder.

You can also share the printer with other computers using a simple form of networking known as locally shared networking. See

To share the printer on a locally shared network .

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Note

To connect the printer before the installing software

If you connected the printer to the computer before installing the printer software, the Found

New Hardware wizard appeared on the computer screen.

If you have turned on the printer, do not turn off the printer or unplug the cable from the printer while the installation program is running. If you do so, the installation program will not finish.

1 In the Found New Hardware dialog box that provides the option for selecting a method to locate the driver, select the advanced option and click Next.

Do not allow the Found New Hardware wizard to perform an automatic search for the driver.

2 Select the check box for specifying the driver location, and ensure that the other check boxes are clear.

3 Insert the Starter CD into the CD-ROM drive.

If the CD menu appears, close the CD menu.

4 Browse to locate the root directory on the Starter CD (for example, D), and then click OK.

5 Click Next, and then follow the instructions on the screen.

6 Click Finish to close the Found New Hardware wizard.

The wizard automatically starts the installation program (this might take a short while).

For Windows 98 and Windows Me, you must complete the installation program at this point if you wish to install a non-English driver.

7 Complete the installation process.

The setup program provides options to install non-driver components such as the Toolbox, which you are recommended to install. For instructions about installing these components, follow the steps outlined in

To install the software before connecting the printer

(recommended) .

You can also share the printer with other computers using a simple form of networking known as locally shared networking. See

To share the printer on a locally shared network .

64 5 - Configuring and managing the printer ENWW

Note

To share the printer on a locally shared network

In a locally shared network, the printer is connected directly to the USB or parallel connector of a selected computer (known as the server) and is shared by other computers (clients).

When sharing a directly connected printer, use the computer with the newest operating system as the server. For example, if you have a computer running Windows 2000 and another computer running an older version of Windows, use the computer running Windows 2000 as the server.

Use this configuration only in small groups or when usage is low. The computer that is connected to the printer is slowed down when many users print to the printer.

1 From the Windows desktop, click Start, point to Settings, and then click Printers or

Printers and Faxes.

2 Right-click the printer icon, click Properties, and then click the Sharing tab.

3 Click the option to share the printer, and give the printer a share name.

4 If you are sharing the printer with client computers that use other versions of Windows, you can click Additional Drivers to install their drivers as a convenience to them. This optional step requires you to have the Starter CD in your CD drive.

Network connection

If the printer has network capability, the printer can be shared in a network environment by connecting it directly to the network. This type of connection offers the ability to manage the printer using the embedded Web server from any computer on the network.

Installing printer software and sharing the printer

Choose the installation option for the type of network you have: z Client/server network: If your network has a computer acting as a dedicated print server, install the printer software on the server (

To install the software on a network ), and then

install the printer software on the client computers (

To install the printing software on client computers ).

z Peer-to-peer network: If you have a peer-to-peer network (a network without a dedicated

print server), install the software on the computers that will be using the printer ( To install the software on a network ).

In addition, you can connect to a network printer in both types of networks using the

Add Printer wizard in Windows ( To install the printer driver using Add Printer ).

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Note

To install the software on a network

Use the following steps to install the printer software in the following networking scenarios: z Your network has a computer acting as a dedicated print server z You have a peer-to-peer network (a network without a dedicated print server)

1 Connect the printer to the network.

2 Close any programs that are open.

3 Insert the Starter CD into the CD-ROM drive. The CD menu starts automatically.

If the CD menu does not start automatically, click Start, and then click Run. Browse to the

CD-ROM drive for the computer, click Autorun.exe, and then click Open. In the Run dialog box, click OK.

4 Click Install Printer Driver and follow the instructions on the screen to complete the installation.

If you are installing the software on a dedicated print server, select the option to share the printer when prompted, and then select to install drivers for Windows clients. The installation program installs the driver for the server and copies the client drivers to a location on the server for users (clients).

To share the printer with Windows client computers, see To install the printing software on client computers .

To install the printing software on client computers

After the drivers have been installed on the computer that is acting as the print server, the printing functionality can be shared. Individual Windows users who want to use the network printer must install the software on their computers (clients).

A client computer can connect to the printer in the following ways: z In the Printers folder, double-click the Add Printer icon and follow the instructions for a network installation. (See

To install the printer driver using Add Printer .)

z z

On the network, browse to the printer and drag it to your Printers folder.

Add the printer and install the software from the INF file on your network.

On the Starter CD, the INF files are stored in folders that use the following format:

<CD drive>:\Setup\Drivers\<operating system>\<language>.

For example, if your CD drive letter is D, then D:\Setup\Drivers\Win2k_XP\English would contain the English INF file for Windows 2000 and Windows XP.

To install the printer driver using Add Printer

1 From the Windows desktop, click Start, point to Settings, and then click Printers.

Or, click Start, click Control Panel, and then click Printers and Faxes.

2 Double-click Add Printer, and then click Next.

3 Select Network Printer or Network Printer Server.

4 Click Next.

5 Do one of the following:

• Type in the network path or queue name of the shared printer and click Next.

Click Have Disk when prompted to select the printer model.

• Click Next, and then locate the printer in the Shared printers list.

6 Click Next, and then follow the instructions on the screen to complete the installation.

66 5 - Configuring and managing the printer ENWW

Note

Wireless connection

If your printer supports wireless communication, you can connect the printer to a computer or a network without cables.

To use wireless communication, make sure that the printer is not connected to the network using a network cable.

For more information about setting up and configuring wireless communication and security options, see

Configuring wireless communication options .

Installing printer software and sharing the printer

Before installing the printer software, complete the following tasks: z Obtain your network’s network name (SSID) and communication mode (infrastructure or ad hoc) from the configuration utility for the network’s wireless access point (WAP) or the computer’s network card. See

Configuring basic wireless communication settings .

z Find out the type of security your network uses (such as WPA or WEP), and then configure these settings in the EWS. See

Reset the printer’s network settings. See Troubleshooting tips and resources

After you complete these tasks, follow the onscreen instructions to install the printer software for your communication mode (infrastructure or ad hoc).

To set wireless network settings in an infrastructure network

(recommended)

1 Set up the printer hardware (see the setup poster and the getting started guide).

2 Connect the printer to the computer with the cross cable (included with the printer).

-Or-

Connect the printer to the network with a network cable.

3 Close any programs that are open on your computer.

4 Insert the Starter CD into the CD-ROM drive. The CD menu starts automatically.

If the CD menu does not start automatically, click Start, and then click Run. Browse to the

CD-ROM drive for the computer, click Autorun.exe, and then click Open. In the Run dialog box, click OK.

5 Click Install Printer Driver and follow the instructions on the screen to complete the installation.

6 When prompted, disconnect the cable.

To share the printer with other computers

You must install the printer software on each computer that will use the printer. The cable is only needed when installing the printer software and configuring its wireless settings during the first installation on the network. The cable is not required for installing the printer on other computers on the network.

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Note

To set wireless network settings in an ad hoc network

(advanced users only)

Devices on the ad hoc network must: z Be 802.11b/g-compatible z z

Have ad hoc as the communication mode

Have the same network name SSID z z

Be on the same subnet

Be on the same channel z Have the same 802.11b/g security settings

Follow these steps to connect to the printer using its factory default ad hoc network settings:

1 Set up the printer hardware (see the setup poster and the getting started guide).

2 Connect the printer to the computer with the cross cable (included with the printer).

-Or-

Connect the printer to the network with a network cable.

4 Open the configuration utility for your computer’s wireless network card, then do the following:

a Note the profile for the wireless network you are connected to. You will need this information later.

b Create a new wireless profile with the following values:

• Communication mode: ad hoc

• Network Name (SSID): hpsetup

• Security (encryption): disabled

c Activate the profile.

After activating the new profile, the computer loses communication with other devices on the network.

5 Wait two minutes for the printer to obtain an IP address, then press the printer’s

Configuration Page button to print the configuration pages.

6 On the network configuration page, verify the following:

• The network name (SSID) is hpsetup

• The communication mode is ad hoc

• The IP address is not 0.0.0.0

If one of the above is not true, then repeat steps 1 through 5.

7 Close any programs that are open.

8 Insert the Starter CD into the CD-ROM drive. The CD menu starts automatically.

If the CD menu does not start automatically, click Start, and then click Run. Browse to the

CD-ROM drive for the computer, click Autorun.exe, and then click Open. In the Run dialog box, click OK.

9 Click Install Printer Driver and follow the instructions on the screen to complete the installation.

10 Reconnect to your wireless network using the network profile noted in step 4a.

After activating the original profile, the computer loses communication with the printer.

Note

68 5 - Configuring and managing the printer ENWW

To share the printer with other computers

You must install the printer software on each computer that will use the printer. Follow the steps beginning on page 10 to install the printer software on other computers that will use the printer.

Advanced setup

For instructions on configuring the printer to operate on ad hoc networks other than the hpsetup factory default, visit HP’s Web site at http://www.hp.com/support/businessinkjet1200 .

Configuring the printer (Mac OS)

You can use the printer with a single Macintosh computer using a USB cable, or you can share the printer among other users on a network.

To install the software for network or direct connection

1 Connect the printer to the computer with the USB cable or to the network with a network cable.

2 Insert the Starter CD into the CD-ROM drive. The CD menu starts automatically.

If the CD menu does not start automatically, double-click the CD icon on the desktop, and then double-click the Setup icon.

3 Click Install Driver and follow the instructions on the screen for your connection type.

4 Complete the installation:

Mac OS 9 (9.1 or later)

a When prompted, restart the computer.

b Select Chooser from the Apple menu.

c Select hp inkjet 6.x in the upper left window of the Chooser window, where x represents the version of the current printer driver.

d Select the printer in the right window of the Chooser screen.

e Close the Chooser.

f To share the printer, see

To share the printer on a locally shared network .

Mac OS X (10.1.5 or later)

a Open the Print Center, which is located in the Applications\Utilities folder.

b Click Add Printer.

c For a direct connection, select USB from the menu.

-Or-

For a network connection on an IP network, on the pop-up menu, select

HP IP Printing, and then type the IP address for the printer, or select Rendezvous.

d Select the printer from the printer list, and then click Add. A mark appears beside the printer name, indicating that this printer is now the default printer.

e Close the Print Center.

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5 If necessary, share the printer with other Macintosh computer users.

• Direct connection

Share the printer with the other Macintosh computer users. See

To share the printer on a locally shared network for more information.

• Network connection

Individual Macintosh computer users who want to use the network printer must install the printer software on their computers.

To share the printer on a locally shared network

When you connect the printer directly, you can still share the printer with other computers using a simple form of networking known as locally shared networking. Use this configuration only in small groups or when usage is low. The computer that is connected to the printer is slowed down when many users print to the printer.

Basic requirements for sharing in a Macintosh environment include the following items: z The Macintosh computers must be communicating on the network using TCP/IP, and the

Macintosh computers must have IP addresses. (AppleTalk is not supported.) z z

The printer that is being shared must be connected to a built-in USB port on the host

Macintosh computer.

Both the host Macintosh computer and the client Macintosh computers that are using the shared printer must have printer-sharing software installed and the printer driver or PPD for the printer that is installed. (You can run the Installer program to install the printer sharing software and associated Help files.) z z

The client Macintosh computers should have the appropriate HP printer drivers installed.

The client Macintosh computers must be PowerMac computers.

For more information about USB printer sharing, see the support information that is available on the Apple website ( http://www.apple.com

) or the Mac Help on the computer.

To share among computers with the same operating system

Use the following steps to share the printer among Macintosh computers with the same operating system:

1 Turn on printer sharing on the computer that is connected to the printer (the host).

• Mac OS X (10.2.x and later): Open System Preferences, click Sharing, click

Services, and then select the Printer Sharing check box.

• Mac OS 9 (9.1 and later): Open Control Panels, and then click USB Printer Sharing.

2 To print from the other Macintosh computers (the clients) on the network, preselect the printer in USB Printer Sharing (Mac OS 9, version 9.1 and later) or Sharing (Mac OS X, version 10.2.x and later). Then, choose the neighborhood where the printer is shared and select the printer.

3 To print from the other Macintosh computers (the clients) on the network, preselect the printer in Sharing. Then, choose the neighborhood where the printer is shared and select the printer.

70 5 - Configuring and managing the printer ENWW

Note

To share among computers with different operating systems

Use the following steps to share with Mac OS 9 (9.1 and later) computers when the host computer is running the Mac OS X (10.1.5 and later).

Printers connected using USB cables can only be shared between the Mac OS 9 (9.1 and later) and the Mac OS X (10.1.5 and later) through the Classic environment in the Mac OS X.

1 On the Mac OS X (10.1.5 and later) host computer, open System Preferences, make sure that printer sharing is off, and then quit System Preferences.

2 Locate the Mac OS 9 (9.1 and later) System Folder, open Control Panel, and then open

USB Printer Sharing. (If the Classic environment is not already running, it starts.)

3 Click the Start/Stop tab, and then click Start.

4 When USB Printer Sharing On appears, click the My Printers tab.

5 Select the check box next to the device that you want to share.

6 Close the control panel.

Installing the software for wireless communication

This section contains information about installing and configuring the wireless networking software for Macintosh computers.

Before installing the printer software, complete the following tasks: z Obtain the your network’s network name (SSID, or Service Set Identifier) and communication mode (infrastructure or ad hoc) from the configuration utility for the

network’s wireless access point (WAP) or the computer’s network card. See Configuring basic wireless communication settings .

z Find out the type of security your network uses (such as WPA or WEP), and then configure these settings in the EWS. See

Configuring wireless security settings ). Use the WEP key you wrote down in step 1.

After you complete these tasks, install the printer software for your communication mode

(infrastructure or ad hoc).

Make sure that the printer is not connected to the network using a network cable.

Mac OS 9 (9.1 and later)

To set wireless network settings in an infrastructure network

1 Set up the printer hardware (see the setup poster and the getting started guide).

2 Open the Airport Admin Utility, and then do the following: a Click Base Station, and then select Equivelant Network Password.

b Write down the network name (SSID) and the WEP key.

c Close the Airport Admin Utility.

3 Press the printer’s Configuration Page button to print the configuration pages.

ENWW 71

4 Click the Apple menu, point to Control Panels, click TCP/IP, and then do the following: a Click File, and then click Configurations to open the Configuration dialog box.

b Click Duplicate, enter HP Business Inkjet 1200, and then click OK.

c Click Make Active to close the Configuration dialog box.

d From the Connect via menu, select AirPort.

e From the Configure menu, select Manually.

f Enter the printer’s Subnet Mask and Default Gateway from the network configuration page.

g Enter 169.254.0.1 in the IP address box.

5 Open the AirPort Setup Assistant, and then follow the onscreen instructions for joining an existing wireless network. Use hpsetup as the existing network to join.

You may also go to the Apple menu, select Airport, and then select hpsetup as the existing network to join.

6 Use the IP address listed on the network configuration page to open the printer’s embedded Web server, and then enter the printer’s security settings (see

7 To return to your previous network settings, follow step 5 and selecting the name of your network instead of hpsetup.

8 Insert the Starter CD in the computer’s CD drive, and then double-click the CD desktop icon.

9 Double-click the HP Inkjet Installer icon, then restart the computer when prompted.

10 Open the Chooser, then select the hp inkjet 6.x icon.

11 When asked if you want the computer to search for the printer, click Yes.

12 Select the printer, and then close the Chooser.

To set wireless network settings in an ad hoc network

(advanced users only)

1 Set up the printer hardware (see the setup poster and the getting started guide).

Reset the printer’s network settings. See Troubleshooting tips and resources

3 Press the printer’s Configuration Page button to print the configuration pages.

4 Open the AirPort Setup Assistant, and then follow the onscreen instructions for joining an existing wireless network. Use hpsetup as the existing network to join.

You may also go to the Apple menu, select Airport, and then select hpsetup as the existing network to join.

5 Use the URL listed on the network configuration page to open the printer’s embedded

Web server, then enter the printer’s security settings. See

6 Insert the Starter CD in the computer’s CD-ROM drive, and then double-click the CD desktop icon.

7 Double-click the HP Inkjet Installer icon, and then restart the computer when prompted.

8 Open the Chooser, then select the hp inkjet 6.x icon.

9 When asked if you want the computer to search for the printer, click Yes.

10 Select the printer, then close the Chooser.

72 5 - Configuring and managing the printer ENWW

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Mac OS X (10.1.5 and later)

To set wireless network settings in an infrastructure network

(recommended)

1 Set up the printer hardware (see the setup poster and the getting started guide).

2 Insert the Starter CD in the computer’s CD-ROM drive, and then double-click the CD desktop icon.

3 Double-click the HP Inkjet Installer icon, then follow the onscreen instructions.

4 On the Connection Type screen, select Wireless, then click Next.

5 Follow the onscreen instructions to complete the software installation.

6 When prompted, enter the printer’s security settings. See

Reset the printer’s network settings. See Troubleshooting tips and resources

7 On the Add Printer screen, click Open Print Center.

8 Click Add Printer.

9 Do one of the following depending on the version of Mac OS X you are using:

• Mac OS X (10.2.3 and later): Select Rendezvous.

• Mac OS X (10.1.5 to 10.2.2): Select HP IP Printing, and then click Discover.

10 Select the printer, click Add, and then close the Print Center.

To set wireless network settings in an ad hoc network

(advanced users only)

1 Set up the printer hardware (see the setup poster and the getting started guide).

3 Press the printer’s Configuration Page button to print the configuration pages.

4 Open the AirPort Setup Assistant, and then follow the onscreen instructions for joining an existing wireless network. Use hpsetup as the existing network to join.

5 Use the URL listed on the network configuration page to open the printer’s embedded

Web server, and enter the printer’s security settings (see Configuring wireless security settings ).

6 Insert the Starter CD in the computer’s CD-ROM drive, and then double-click the CD desktop icon.

7 Double-click the HP Inkjet Installer icon, and then follow the onscreen instructions.

8 On the Connection Type screen, select Wireless, and then click Next.

9 Close the setup utility and install the printer driver.

10 On the Add Printer screen, click Open Print Center.

11 Click Add Printer.

12 Do one of the following depending on the version of Mac OS X you are using:

• Mac OS X (10.2.3 and later): Select Rendezvous.

• Mac OS X (10.1.5 to 10.2.2): Select HP IP Printing, and then click Discover.

13 Select the printer, and then click the Add button.

14 Close the Print Center.

Note

Classic environment for Mac OS X (10.1.5 and later)

1 Install the printer software as specified for a computer with Mac OS X (10.1.5 and later).

See

Mac OS X (10.1.5 and later) for more information.

2 Open the Chooser, and then select the hp inkjet 6.x icon.

If you do not see the hp inkjet 6.x icon, then insert the Starter CD into the computer CD drive and follow the onscreen instructions to install the Mac OS 9 printer driver. Then repeat step 1.

3 When asked if you want the computer to search for the printer, click Yes.

4 Select the printer, and then close the Chooser.

Configuring wireless communication options

Configuring basic wireless communication settings

In order to install the printer on a wireless network, you need to know the network’s communication mode and its network name (SSID, or Service Set Identifier). Consult the configuration utility for your computer’s network card or for your network’s Wireless Access

Point (WAP).

There are two options for a network’s communication mode.

z Infrastructure (recommended)

When the printer is set to the infrastructure communication mode, the printer communicates with other devices on the network, whether the devices are wired or wireless, through a WAP. WAPs commonly act as routers or gateways on small networks.

z Ad hoc (advanced users only)

When the printer is set to the ad hoc communication mode, the printer communicates directly with other wireless devices without the use of a WAP.

For instructions on installing the printer on an existing ad hoc network, visit HP’s Web site at http://www.hp.com/support .

74 5 - Configuring and managing the printer ENWW

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Configuring wireless security settings

The printer must share the same network security settings as the other devices on your network. If the printer does not have the correct security settings, other devices on the network will not be able to use the printer.

To find the security settings for your wireless network, consult the configuration utility for your computer’s wireless network card or the network’s Wireless Access Point (WAP).

Types of wireless security

You can configure the printer to use the following security options: z Open System (no security) z

The network does not require security for authorization or encryption. This is the printer's factory default setting.

Wired Equivalent Privacy (WEP) z

WEP provides security by encrypting data sent over radio waves from one wireless device to another wireless device.

Devices on a WEP-enabled network use WEP keys to encode data. If your network uses

WEP, you must know the WEP key(s) it uses.

Wi-Fi Protected Access (WPA)

WPA provides security by doing the following:

• Encrypting data sent over radio waves from one wireless device to another wireless device

• Controlling access to network resources through authentication protocols

WPA either requires the use of an authentication server (best suited for enterprise networks) or a pass phrase known to all devices on the network.

Configuring security options

You can configure security options for wireless communication from the installation program or the EWS.

To configure security options from the installation program

See

Wireless connection

Installing the software for wireless communication for information

about running the installation program.

To configure security options in the EWS

1 Connect a cross cable (included with the HP Business Inkjet 1200dtwn) to the printer and the computer.

Open the printer's embedded Web server (EWS). See Embedded Web server (EWS) .

3 Click the Networking tab, and then click Wireless (802.11) in the left pane.

4 On the Wireless Setup tab, click Start Wizard.

5 Follow the instructions on the screen.

6 Click Apply, and then close the EWS.

To add hardware addresses to a Wireless Access Point (WAP)

MAC filtering is a security feature in which a Wireless Access Point (WAP) is configured with a list of MAC addresses (also called “hardware addresses”) of devices that are allowed to gain access to the network through the WAP.

If the WAP does not have the hardware address of a device attempting to access the network, the WAP denies the device access to the network.

If the WAP filters MAC addresses, then the printer's MAC address must be added to the

WAP's list of accepted MAC addresses.

Print a configuration page. (See Understanding the configuration page

2 Open the WAP's configuration utility, then add the printer's hardware address to the list of accepted MAC addresses.

Reducing interference in a wireless network

The following tips will help reduce the chances for interference in a wireless network: z Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals.

z z z

Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength.

For an infrastructure network, position the WAP in a central location in line of sight with the wireless devices on the network.

Keep all wireless devices on the network within range of one another.

Uninstalling the printer software

Note

To uninstall the software for Windows computers

If you are using Windows 2000 or Windows XP, you must have administrator privileges to uninstall the printer software.

1 If the computer is connected directly to the computer using a USB or parallel cable, disconnect the printer.

2 Close any running applications.

3 From the Start menu, open the Control Panel.

4 Double-click Add/Remove Programs.

5 Select the printing software that you wish to remove.

6 Click the button for adding or removing software.

7 Follow the instructions on the screen to complete the removal of the printer software.

If the uninstallation process fails, restart the computer and complete the steps above to uninstall the software.

If the software was not successfully installed or the uninstaller could not be found, complete the following steps to run the scrubber utility. (The scrubber utility is not available for computers running Windows NT 4.0.)

76 5 - Configuring and managing the printer ENWW

Note

8 Disconnect the printer from the computer.

9 On the computer, restart Windows.

10 Insert the Starter CD in the CD drive. If the CD menu appears, exit the CD menu.

11 Locate the scrubber utility on the Starter CD and run the utility.

• For Windows 98 and Windows Me, use the scrub9x.exe file located in the

Utils\Scrubber\Win9x_Me folder.

• For Windows 2000 and Windows XP, use the scrub2k.exe file located in the

Utils\Scrubber\Win2k_XP folder.

To uninstall the software for Macintosh computers

1 If the computer is connected directly to the computer using a USB cable, disconnect the printer.

2 Restart the computer.

If you do not restart the computer before you uninstall the software, some files are not removed from your computer when you run the Uninstall option.

3 Insert the Starter CD into the CD drive.

4 Double-click the CD icon on the desktop.

5 Double-click the installer icon and follow the instructions on the screen.

6 When the Main Installation dialog box appears, select Uninstall from the drop-down list located in the upper-left part of the dialog box.

7 Follow the instructions on the screen to remove the printer software.

ENWW 77

HP supplies and accessories

This section provides information on HP supplies and accessories for the printer.

The information is subject to changes, visit HP website ( http://www.hpshopping.com

) for the latest updates. You may also make purchase through the website.

Ordering printing supplies online

Besides the HP website, you may order printing supplies through the embedded Web server

(EWS) or the Toolbox (Windows).

System requirements for ordering printing supplies

To use the Toolbox, ensure you have the following: z Internet access z Printer connected to your computer using a USB or parallel cable, or connected to the network z Toolbox installed on your computer (supported for Windows only)

To use the EWS, ensure you have the following: z z

TCP/IP-based network (IPX/SPX-based networks are not supported)

Printer connected to the network z Web browser installed on your computer (either Netscape Navigator 4.8 or Microsoft

Internet Explorer 5.0 or later)

To order printing supplies

1 From the Toolbox (Windows): On the Printer Status tab, click Order Supplies.

Your default web browser starts and displays a website.

From the EWS: On the Information tab, click Order Supplies.

2 Follow the instructions on the website to select and order printing supplies.

78 A - HP supplies and accessories ENWW

Accessories

Accessories and cables

250-sheet input tray

HP IEEE-1284 A-B Parallel Cable (2 meter)

HP IEEE-1284 A-B Parallel Cable (3 meter)

HP USB A-B (2 meter)

Supplies

C8254A

C2950A

C2951A

C6518A

Ink supplies

Ink cartridges

HP 10 Black

HP 11 Cyan

HP 11 Magenta

HP 11 Yellow

Printheads

HP 11 Black

HP 11 Cyan

HP 11 Magenta

HP 11 Yellow

HP Media

Plain paper

HP Bright White Inkjet Paper

500 sheets

HP Office Paper

2500 sheets

10-ream carton

10-ream carton (3-hole punched)

10-ream carton

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

Letter (8.5 by 11 inches)

Legal (8.5 by 14 inches)

C4844A

C4836A

C4837A

C4838A

C4810A

C4811A

C4812A

C4813A

HPB1124

C1825A

25005

C8511

C3HP

C8514

ENWW 79

HP Office Recycled Paper

500 sheets

500 sheets (3-hole punched)

500 sheets

HP Multipurpose Paper

5-ream carton

250 sheets

500 sheets

500 sheets (3-hole punched)

500 sheets

Letter (8.5 by 11 inches)

Legal (8.5 by 14 inches)

E1120

E113H

E1420

M115R

25011

M1120

M113H

M1420

Photo paper

HP Premium Plus Photo Paper

20 sheets, glossy

50 sheets, glossy

20 sheets, glossy

20 sheets, matte

20 sheets, glossy

HP Premium Photo Paper

50 sheets, glossy

15 sheets, glossy

HP Photo Paper

20 sheets, two-sided glossy

20 sheets, one-sided glossy

HP Colorfast Photo Paper

20 sheets, glossy

HP Photo-Quality Inkjet Paper

25 sheets, two-sided, semi-gloss

HP Everyday Photo Paper

100 sheets, two-sided, matte

25 sheets, two-sided, matte

25 sheets, two-sided, semi-gloss

Letter (8.5 by 11 inches)

4 by 6 inches

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

A4 (Europe) (210 by 297 mm)

Letter (8.5 by 11 inches)

A4 (Asia/Pacific) (210 by 297 mm)

Business communication paper

HP Brochure and Flyer Paper

50 sheets, two-sided, glossy

50 sheets, matte

100 sheets, tri-fold, two-sided, glossy

50 sheets, two-sided, glossy

HP Premium Presentation Paper

50 sheets, two-sided, glossy

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

C6817A

C6955A

C7020A

C6818A

C6831A

Q1785A

Q1977A

C6950A

C6951A

C6832A

C6979A

Q2519A

C1846A

C1847A

C6765A

C7013A

C7014A

C6984A

C7007A

C6983A

C7006A

80 A - HP supplies and accessories ENWW

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HP Premium Inkjet Transparency Film

20 sheets Letter (8.5 by 11 inches)

50 sheets

20 sheets

50 sheets

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

HP Premium Plus Inkjet Transparency Film

20 sheets

50 sheets

Letter (8.5 by 11 inches)

HP Premium Paper

200 sheets

HP Premium Inkjet Paper

200 sheets, coated, matte

100 sheets, coated, heavyweight

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

Cards

HP Textured Greeting Cards

20 sheets, 20 envelopes, felt-textured, ivory/half-fold

HP Photo Greeting Cards

10 sheets, 10 envelopes, half-fold

Letter (8.5 by 11 inches)

20 sheets, 20 envelopes, textured, white/ half-fold

Letter (8.5 by 11 inches)

20 sheets, 20 envelopes, felt-textured, cream/half-fold

A4 (210 by 297 mm)

Letter (8.5 by 11 inches)

A4 (210 by 297 mm) 10 sheets, 10 envelopes, half-fold

HP Matte Greeting Cards

20 sheets, 20 envelopes, white/quarter-fold

20 sheets, 20 envelopes, white/ quarter-fold

20 sheets, 20 envelopes, white/half-fold

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

Creative project papers

HP Banner Paper

100 sheets

HP Iron-on T-shirt Transfers

10 sheets (12 transfers per sheet)

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

Letter (8.5 by 11 inches)

A4 (210 by 297 mm)

C3828A

C3834A

C3832A

C3835A

C7030A

C7028A

51634Y

51634Z

C1853A

C1820A

C1821A

C6049A

C6050A

C6828A

C7019A

C6829A

C6044A

C6045A

C1812A

C6042A

C7018A

Support and warranty

The information in this section suggests solutions to common problems. If your printer is not operating properly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance.

Obtaining electronic support

You can obtain support from HP from the following electronic sources: z Web

Visit the printer website on hp.com for the latest software, product, operating system, and support information: http://www.hp.com/support/businessinkjet1200 z Toolbox (Windows)

The Toolbox provides easy, step-by-step solutions to common printing problems.

See

Toolbox (Windows)

Obtaining HP telephone support

During the warranty period, you may obtain assistance from the HP Customer Care Center.

Before you call

To assist our Customer Care Center representatives to serve you better, prepare the following information before calling.

1 Print the printer configuration page. See

Understanding the configuration page

for instructions on how to print this page. If the printer does not print, get the following information ready.

a model number and serial number. (Check the back of the printer.)

b printer model

2 Check the operating system that you are using, such as Windows 98 SE.

3 If the printer is connected to the network, check the network operating system, such as

Windows NT Server 4.0.

4 Note how the printer is connected to your system, such as parallel, USB, or network.

82 B - Support and warranty ENWW

ENWW

5 Obtain the printer driver and version number of the printer software, such as

HP Business Inkjet 1200 Series Version: 2.325.0.0. (To find the printer driver version number, open the printer settings or properties dialog box and click the HP logo in the dialog box.)

6 If you have a problem printing from a particular application, note the application and version number.

Telephone support numbers

In many location, HP provides toll free telephone support during the warranty period.

However, some of the support numbers listed below may not be toll free.

For the most current list of telephone support numbers, see http://www.hp.com/support .

Country/Region

Albania

Algeria

Anguila

Argentina

Aruba

Australia

Austria

Bahamas

Bahrain

Barbados

Belgium

Belize

Bermuda

Bolivia

Bosnia-Hercogovina

Brazil

Brit. Virgin Islands

Bulgaria

Canada

Cayman Islands

Chile

China

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic

Denmark

Telephone number

213 17 63 80

1-800-8722881

0-810-555-5520

800-8000

(03) 8877 8000

08 1000 1000

1-800-711-2884

800 171

001-800-8722881

078 600 600

811

1-800-711-2884

0-800-1110

Outside São Paolo: 0800-157751

Greater Sao Paolo: (11) 4689-2012

001-800-8722881

(905) 206-4663

(877) 621-4722

1-800-711-2884

800-3600999

021-38814518

01-8000-114726

0-800-011-0524

800 9 2649

2 61 307 310

70 11 77 00

Country/Region

Dominican Republic

Telephone number

1-800-711-2884

Ecuador

Egypt

El Salvador

Finland

France

Andinatel 999119

Pacifictel 1-800-225528

202 532 5222

800-1-785

0203 53232

0826 10 4949

Germany

HP bietet während der Gewährleistungsfrist vielerorts gebührenfreien telefonischen Support an. Die nachfolgend aufgelisteten Rufnummern sind jedoch unter

Umständen nicht gebührenfrei.

01805 258 143

Zur weiteren Klärung oder um zusätzliche Information zu erhalten, können Sie Kontakt mit der

Online-Kundenbetreuung von HP

( http://www.hp.com/cpso-support/guide/psd/ cscemea.html

) aufnehmen.

Gibraltar

Greece

Guatemala

Guyana

0870 842 2339

801 11 22 55 47

1-800-999-5105

165

Haiti

Honduras

Hong Kong

Hungary

Iceland

India

183

800-0-123

85 (2) 2802 4098

1 382 1111

507 10 00

+91-80-8526900 or 1 600 447-737

Support in Hindi & English

+62 (21) 350 3408 Indonesia

Ireland

Israel

Italy

Jamaica

Japan

1890 946 500

9 830 4848

02 3859 1212

0-800-711-2884

0570-000-511(Navi Dial, Japan Domestic

Only)

81-3-3335-9800

+971 4 366 2020 Jordan

Kazakhstan

Korea, Republic of

Kuwait

Lebanon

Liechtenstein

Luxembourg

Macedonia

1588 3003

+971 4 366 2020

0848 802 020

27 303 303

84 B - Support and warranty ENWW

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Country/Region

Malaysia

Malta

Mexico

Moldova

Monaco

Morocco

Netherlands

New Zealand

Nicaragua

Nigeria

Norway

Oman

Panama

Peru

Philippines

Poland

Portugal

Puerto Rico

Qatar

Romania

Russia

San Marino

Saudi Arabia

Serbia and Montenegro

Singapore

Slovakia

Slovenia

South Africa (RSA), Republic of

Spain

Suriname

Sweden

Switzerland

Syria

Taiwan

Thailand

Trinidad & Tobago

Tunisia

Turkey

Telephone number

+1800 805 405

Mexico City: 52-58-9922

Outside Mexico City: 01-800-472 6684

0826 104949

22 40 47 47

0900 117 0000

+64 (9) 356 6640

174

800 62 800

+971 4 366 2020

001-800-711-2884

0-800-10111

(2) 867 3551

22 5666 000

213 164 164

1 877 232 0589

+971 4 366 2020

+40 (21) 315 4442

Moscow: 095 797 3520

St. Petersburg: 812 346 7997

02 3859 1212

800 897 1444

+359 (2) 960-1963

6272 5300

2 5752 5752

086 000 1030

902 010 333

156

077 130 3000

0848 80 20 20

+971 4 366 2020

886-2-8722-8000

886-800-010-055

(2) 353 9000

1-800-711-2884

71 89 12 22

212 444 71 71

Country/Region

United Kingdom

Ukraine

United Arabic Emirates (UAE)

United States

Vatican City

Vietnam

West Africa (English-speaking countries/regions)

West Africa (French-speaking countries/regions)

Yemen

* For support information, call your HP service provider.

Telephone number

0870 842 2339

Kiev: 44 4903520

800 4520

04 366 2020

1-800 HP INVENT

02 3859 1212

(8) 823 4530

+351 213 17 63 80

+971 4 366 2020

86 B - Support and warranty ENWW

Hewlett-Packard limited warranty statement

HP product

Software

Accessories

Ink cartridges

Printheads

Printer peripheral hardware (see below for details)

Duration of Limited Warranty

1 year

6 months

1 year*

1 year

*For more detailed warranty information, see http://www.hp.com/support/businessinkjet1200 .

Extent of limited warranty

1 Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.

2 For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

3 HP’s limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a Improper maintenance or modification; b Software, media, parts, or supplies not provided or supported by HP; or c Operation outside the product’s specifications.

d Unauthorized modification or misuse.

4 For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5 If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP’s warranty, HP shall either repair or replace the product, at HP’s option.

6 If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7 HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8 Any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product being replaced.

9 HP products may contain remanufactured parts, components, or materials equivalent to new in performance.

10 HP’s Limited Warranty Statement is valid in any country/region where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, are available from any authorized HP service facility in countries/regions where the product is distributed by HP or by an authorized importer.

ENWW 87

Limitations of warranty

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY

SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER

EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,

SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

Limitations of liability

1 To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies.

2 TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS

SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL

HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,

INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT,

TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES.

Local law

1 This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country/region to country/region elsewhere in the world.

2 To the extent that this Warranty Statement is inconsistent with local law, this Warranty

Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a customer (e.g. the United Kingdom); b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or allow limitations on the duration of implied warranties.

3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS

IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY

PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION

TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP

PRODUCTS TO SUCH CUSTOMERS.

88 B - Support and warranty ENWW

Printer specifications

For media and media-handling specifications, see

250-sheet tray. See tray 2

Physical specifications

Available models and physical dimensions

Size (width by depth by height)

506 by 419 by 211 mm

(19.9 by 16.5 by 8.3 inches) z With auto-duplex unit:

506 by 464 by 211 mm

(19.9 by 18.3 by 8.3 inches) z With tray 2:

506 by 419 by 275 mm

(19.9 by 16.5 by 10.8 inches)

Weight (does not include printheads or ink cartridges)

9 kg (19.8 lb) z With auto-duplex unit:

9.4 kg (20.7 lb) z With tray 2:

12 kg (26.5 lb)

Product features and capacities

Connectivity

Print method

Ink cartridges

Printheads

Supply yields

(based on 5% coverage)

Color calibration

Device languages

Font support

Duty cycle

Ink cartridges

Printheads z z z z

IEEE 1284-compliant bidirectional parallel (all models)

USB 2.0-compliant full speed (all models)

Fast Ethernet 10/100Base-TX for wired network connection (HP Business Inkjet 1200dn/1200dtn/

1200dtwn)

802.11b/g wireless network (HP Business Inkjet

1200dtwn)

Drop-on-demand thermal inkjet printing

4 ink cartridges (1 each for black, cyan, magenta, and yellow)

4 printheads (1 each for black, cyan, magenta, and yellow)

1,750 pages z z z z

Black: 16,000 pages

Cyan, magenta, and yellow: 24,000 pages

ColorSync

ICC Profiles

HP PCL 3 enhanced z US fonts: CG Times, CG Times Italic, Universe,

Universe Italic, Courier, Courier Italic, Letter Gothic,

Letter Gothic Italic.

Built-in support for Arabic and Hebrew symbol sets z

Up to 6,250 pages per month

ENWW 89

Processor and memory specifications

Device processor z

Device memory z z

Motorola 32-bit ColdFire 4e HPA (240 MHz)

32 MB built-in RAM

4 MB built-in Flash ROM

Operating system and network protocol specifications

Operating system compatibility z z z z z

Windows 98, Windows Me, Windows NT 4.0,

Windows 2000, Windows XP 32-bit (Professional and

Home Editions), and Windows 2003

Mac OS 9 (9.1 and later), Mac OS X (10.1.5 and later)

IBM OS/2

Linux

MS-DOS printer driver support through third-party applications

System requirements Minimum z

Note: Graphic- intensive, complex, and large files might require more hard disk space.

Recommended z z z z z z z z z z z z

Windows 98:

Pentium

90 MHz, 16 MB RAM, 145 MB free hard disk space

Windows Me:

Pentium

90 MHz, 32 MB RAM, 145 MB free hard disk space

Windows NT 4.0 (Service Pack 6 or later):

Pentium 100 MHz, 32 MB RAM, 145 MB free hard disk space

Windows 2000:

Pentium 300 MHz, 64 MB RAM, 145 MB free hard disk space

Windows XP 32-bit edition:

Pentium 233 MHz, 64 MB RAM, 145 MB free hard disk space

Mac OS 9 (9.1 and later):

32 MB RAM

Mac OS X (10.1.5 and later):

128 MB RAM

Windows 98, and Windows Me:

Pentium 266 MHz, 32 MB RAM, 175 MB free hard disk space

Windows NT 4.0 (Service Pack 6 or later):

Pentium 266 MHz, 64 MB RAM, 175 MB free hard disk space

Windows 2000:

Pentium 300 MHz, 64 MB RAM, 175 MB free hard disk space

Windows XP 32-bit edition:

Pentium 300 MHz, 128 MB RAM, 175 MB free hard disk space

Mac OS 9 (9.1 and later):

64 MB RAM

Mac OS X (10.1.5 and later):

128 MB RAM

90 C - Printer specifications ENWW

ENWW

Network operating system compatibility z z z z z z z z z z

Windows 98, Windows Me, Windows NT 4.0,

Windows 2000, Windows XP 32-bit (Professional and

Home Editions)

Mac OS 9 (9.1 and later), Mac OS X (10.1.5 and later)

Microsoft Windows Terminal Server Edition 4.0

Microsoft Windows 2003 Server (formerly known as

Microsoft Windows XP Server Terminal Services)

Microsoft Windows 2000 Server Terminal Services with

Citrix MetaFrame 1.8

Microsoft Windows 2003 Server Terminal Services with

Citrix MetaFrame 1.8

Microsoft Windows NT and Windows 2000 Server

Terminal Services with Citrix V1.8

Microsoft Windows NT and Windows 2000 Server

Terminal Services with Citrix XP

Microsoft Windows 2000 Server Terminal Services

TCP/IP Compatible network protocols

Network management

HP Web Jetadmin plug-ins

Embedded Web server z z

Features z Ability to remotely configure and manage network devices

Job accounting

HP myPrintMileage

System requirements z TCP/IP-based network (IPX/SPX-based networks are not supported) z z z z

A Web browser (either Netscape Navigator 4.8 or

Microsoft Internet Explorer 5.0 or later)

Network connection. (You cannot use the embedded

Web server when the printer is connected directly to a computer.)

Internet connection (for some features) You can open and use the embedded Web server without being connected to the Internet. However, some features will not be available.

Must be on the same side of a firewall as the printer

Functional specifications

Speed (U.S. Letter and A4) FAST mode:

Black text: 28 pages per minute (ppm)

Mixed text with color graphics: 24 ppm

FAST NORMAL mode:

Black text: 15 ppm

Mixed text with color graphics: 13 ppm

NORMAL mode:

Black text: 9 ppm

Mixed text with color graphics: 8 ppm

BEST mode:

Black text: 8 ppm

Mixed text with color graphics: 4 ppm

Laser-quality speed*:

Black text: 6.8 ppm

Mixed text with color graphics: 6 ppm

Resolution

*The “laser-quality speed” comparison has the page-per-minute speeds of the HP Business Inkjet 1200 series printer against the benchmark of the HP Color

LaserJet 4600 at comparable print quality. This comparison is based solely on HP's internal testing.

Black:

Up to 1,200 by 600 dpi with pigmented black ink

Color:

HP enhanced Color Layering Technology with

PhotoREt III for photo quality

(up to 4,800 by 1,200-optimized dpi on HP premium photo papers, 1,200 by 1,200-input dpi)

Environmental specifications

Operating environment

Operating temperature

5° to 40° C (41° to 100° F)

Recommended operating conditions

15° to 35° C (59° to 95° F)

15 to 80 percent noncondensing Recommended relative humidity

Storage environment Storage temperature

-40° to 70° C (-40° to 158° F)

Storage relative humidity

Electrical specifications

Power supply

Up to 90 percent noncondensing at a temperature of 65° C

(150° F)

Power requirements

Maximum allowable power consumption

Universal power adapter

Input voltage: 110 to 240 VAC (± 10 percent),

50 to 60 Hz

Output supply: 31-32 Vdc, 2200mA

70 to 75 Watts

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)

Sound pressure (bystander position) LpAm 54 dB(A)

Sound power LwAm 61 dB(A)

92 C - Printer specifications ENWW

Regulatory information

FCC statement

CAUTION

The United States Federal Communications Commission (in 47 cfr 15.105) has specified that the following notices be brought to the attention of users of this product.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Shielded cables

Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the

FCC Rules.

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: z z

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

z z

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Exposure to radio frequency radiation

The radiated output power of this device is far below the FCC radio frequency exposure limits.

Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.

This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation.

ENWW 93

EMI statement (Korea)

VCCI statement (Japan)

Regulatory model number

For regulatory identification purposes, your product is assigned a Regulatory Model Number.

The Regulatory Model Number for your product is SNPRC-0401-01 (HP Business Inkjet 1200/

1200d/1200dn/1200dtn) or SNPRC-0401-02 (HP Business Inkjet 1200dtwn). This regulatory number should not be confused with the marketing name (HP Business Inkjet 1200) or product number (C8169A, C8154A, C8170A, C8155A, C8156A).

Power cord statement

The power cord cannot be repaired. If it is defective, it should be discarded or returned to the supplier.

94 D - Regulatory information ENWW

LED classification

Regulatory notices for wireless products

Notice to users in Canada/Note à l’attention des utilisateurs Canadien

For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the

Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada.

For Indoor Use. Le présent appareil numérique n’émet pas de bruit radioélectrique dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le

Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du

Canada. Le composant RF interne est conforme a la norme CDN-210 d’Industrie Canada.

ENWW 95

ARIB STD-T66 (Japan)

Notice to users in Italy

License required for use. Verify with your dealer or directly with General Direction for

Frequency Planning and Management (Direzione Generale Pianificazione e Gestione

Frequenze).

E’necessaria una concessione ministeriale anche per l’uso del prodotto. Verifici per favore con il proprio distributore o direttamente presso la Direzione Generale Pianificazione e Gestione

Frequenze.

Notice to users in France

For 2.4 GHz Wireless LAN operation of this product certain restrictions apply: This equipment may be used indoor for the entire 2400-2483.5 MHz frequency band (channels 1-13).

For outdoor use, only 2454-2483.5 MHz frequency band (channels 10-13) may be used.

For the latest requirements, see http://www.art-telecom.fr

Pour une utilisation en rseau sans fil 2,4 GHz de ce produit, certaines restrictions s’appliquent : cet appareil peut tre utilis l’intrieur des btiments sur toute la bande de frquences

2400-2483,5 MHz (canaux 1 13). Pour une utilisation l’extrieur des btiments, seule la partie

2454-2483,5 MHz (canaux 10 13) peut tre utilise. Pour connatre les dernires rglementations en vigueur, consultez le site Web http://www.art-telecom.fr

96 D - Regulatory information ENWW

Note

Notice to users in the European Union

Radio products with the CE 0984 or CE alert marking comply with the R&TTE Directive

(1999/5/EC) issued by the Commission of the European Community.

Low-power radio LAN product operating in 2.4-GHz band, for Home and Office environments.

In some countries/regions, using the product may be subject to specific restrictions as listed for specific countries/regions below.

This product may be used in the following EU and EFTA countries/regions: Austria, Belgium,

Denmark, Finland, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg,

Netherlands, Norway, Portugal, Sweden, Switzerland and United Kingdom. For normal wireless LAN operation of this product, only a limited band is available in France (Channels

10, 11, 12 and 13). L’Autorité de régulation des télécommunications (ART) has special regulations for hotspots allowing additional channels. For more information, including local rulings and authorization, please see the ART website: http://www.art-telecom.fr.

ENWW 97

Declaration of conformity

HP Business Inkjet 1200/1200d/1200dn/1200dtn printer

DECLARATION OF CONFORMITY

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name:

Manufacturer’s Address:

Hewlett-Packard Singapore (Pte) Ltd.

Imaging and Printing Manufacturing Operation Singapore

60 Alexandra Terrace, #07-01, The Comtech,

Singapore 118502 declares, that the product

Product Name: HP Business Inkjet 1200, HP Business Inkjet 1200d,

HP Business Inkjet 1200dn, HP Business Inkjet 1200dtn

Product Number: C8169A, C8154A, C8170A, C8155A

Regulatory Model Number

(1)

: SNPRC-0401-01

Product Accessory Number: C8254A / 250 sheet Tray 2

C8253A / HP auto-duplexer unit

Product Options: All conforms to the following Product Specifications:

Safety:

EMC:

IEC 60950-1: 2001 / EN 60950-1: 2001

IEC 60825-1: Edition 1.2: 2001/ EN 60825-1+A11+A2+A1:

2002 Class 1(Laser/Led)

CISPR 22: 1997 / EN 55022:1998 Class B

(2)(3)

CISPR 24:1997 + A1 / EN 55024: 1998 + A1

IEC 61000-3-2:2000 / EN 61000-3-2:2000

IEC 61000-3-3 / A1:2001 / EN 61000-3-3 / A1:2001

FCC Title 47 CFR, Part 15 Class B / VCCI-2

(2)

ICES-003, Issue 4

Supplementary Information:

The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the

EMC Directive 89/336/EEC, and carries the CE marking accordingly.

(1) The product is assigned a Regulatory model number that stays with the regulatory aspects of the design. The Regulatory Model

Number is the main product identifier in the regulatory documentation and tests reports, this number should not be confused with the marketing name or the product numbers.

(2) The product was tested in a typical configuration with Hewlett-Packard personal computer systems.

(3) Excepting clause 9.5 which was not applied.

Singapore, 30 April 2004 Chan Kum Yew

Director, Quality

Local Contact for regulatory topics only:

European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany

USA Contact: Hewlett-Packard Company, HPCC, 20555 S.H. 249 Houston, Texas, 77070

Australia Contact: Hewlett-Packard Australia Ltd, Product Regulations Manager, 31-41 Joseph Street, Blackburn,

Victoria 3130, Australia

98 D - Regulatory information ENWW

ENWW

HP Business Inkjet 1200dtwn printer

DECLARATION OF CONFORMITY

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name:

Manufacturer’s Address:

Hewlett-Packard Singapore (Pte) Ltd.

Imaging and Printing Manufacturing Operations Singapore

60 Alexandra Terrace, #07-01, The Comtech,

Singapore 118502 declares, that the product

Product Name: HP Business Inkjet 1200dtwn

Product Number: C8156A

Regulatory Model Number

(1)

: SNPRC-0401-02

Product Accessory Number: C8254A / 250 sheet Tray 2

C8253A / HP auto-duplexer unit

Radio Module No: RSVLD-0303

Product Options: All conforms to the following Product Specifications:

Safety:

EMC:

IEC 60950-1: 2001 / EN 60950-1: 2001

IEC 60825-1 Edition 1.2: 2001/ EN 60825-1+A11+A2+A1:

2002 Class 1(Laser/Led)

CISPR 22: 1997 / EN 55022:1998 Class B

(2)(3)

CISPR 24:1997 + A1 / EN 55024: 1998 + A1

Radio:

IEC 61000-3-2:2000 / EN 61000-3-2:2000

IEC 61000-3-3 / A1:2001 / EN 61000-3-3 / A1:2001

FCC Title 47 CFR, Part 15 Class B / VCCI-2

(2)

ICES-003, Issue 4

EN 301 489-17 v 1.2.1(2002)

EN 300 328-2 v 1.2.1(2001)

Equipment Class 2, R&TTE Directive Annex 4

Notified Body Number - 0984

Health: EU: 1999/519/EC

Supplementary Information:

The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, EMC

Directive 89/336/EEC and with the R&TTE Directive 1999/5/EC (Annex 4) and carries the CE marking accordingly.

(1) The product is assigned a Regulatory model number that stays with the regulatory aspects of the design. The Regulatory Model

Number is the main product identifier in the regulatory documentation and tests reports, this number should not be confused with the marketing name or the product numbers.

(2) The product was tested in a typical configuration with Hewlett-Packard personal computer systems.

(3) Excepting clause 9.5 which was not applied.

Singapore, 25 May 2004 Chan Kum Yew

Director, Quality

Local Contact for regulatory topics only:

European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany

USA Contact: Hewlett-Packard Company, HPCC, 20555 S.H. 249 Houston, Texas, 77070

Australia Contact: Hewlett-Packard Australia Ltd, Product Regulations Manager, 31-41 Joseph Street, Blackburn,

Victoria 3130, Australia

Environmental sustainability program

Hewlett-Packard is committed to providing quality products in an environmentally sound manner. HP continuously improves the design processes of its products to minimize the negative impact on the office environment and on the communities where products are manufactured, shipped, and used. HP has also developed processes to minimize the negative impact of the disposal of the product at the end of its printing life.

For more information about the HP environmental sustainability program, see http://www.hp.com/hpinfo/globalcitizenship/environment/index.html

Reduction and elimination

Paper use

The two-sided (duplex) printing and N-up printing features of this product (which you can use to print multiple pages of a document on one sheet of paper) can reduce paper usage and the resulting demands on natural resources. See this guide for more information about using these features.

Ink use

The Fast mode of this product uses less ink, which might extend the life of the cartridges.

See the printer driver onscreen Help for more information.

Ozone-depleting chemicals

Ozone-depleting chemicals, such as chlorofluorocarbons (CFCs), have been eliminated from

HP manufacturing processes.

Power consumption

Power usage drops significantly while in PowerSave mode, which saves natural resources and saves money without affecting the high performance of this product. This product qualifies for E NERGY S TAR

® , which is a voluntary program to encourage the development of energy-efficient office products.

E NERGY S TAR

® is a U.S. registered service mark owned by the U.S. government. As an E NERGY S TAR

® Partner, Hewlett-Packard Company has determined this product meets E NERGY S TAR

® guidelines for energy efficiency. For more information, see http://www.energystar.gov

100 D - Regulatory information ENWW

ENWW

Hazardous materials

This HP product contains the following materials that might require special handling at end-of-life: z Lead in the solder

Recycling

Design for recycling has been incorporated into this product: z The number of materials has been kept to a minimum while ensuring proper functionality and reliability. z z

Dissimilar materials have been designed to separate easily.

Fasteners and other connections are easy to locate, gain access to, and remove by using common tools. z High-priority parts have been designed so that you can reach them quickly for efficient disassembly and repair.

Product packaging

The packaging materials for this product have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the product assists in minimizing both packaging materials and damage rates.

HP printing supplies

In many countries/regions, the printing supplies for this product (for example, printheads) can be returned to HP through the HP Printing Supplies Returns and Recycling Program.

An easy-to-use and free take-back program is available in more than 48 countries/regions.

Material safety data sheets

Material safety data sheets (MSDSs) can be obtained from the following HP website: http://www.hp.com/go/msds .

End-of-life returns

At the end of the product life, you can return the product to HP.

101

Index

Numerics

A accessories ordering,part numbers

warranty

accounting options for jobs. See job accounting

acoustic emissions

ad hoc mode description

installing software for the Mac OS

installing software for Windows

administrator functions and tools

48 ,

aligning printheads

Apple Macintosh. See Macintosh

Apple website

auto-duplex unit weight

clearing jams

illustration

media specifications

using

AutoSend for myPrintMileage

B banners

HP Banner Paper

sizes supported

trays supporting

bidirectional port. See parallel port

black and white pages troubleshooting

blank pages, troubleshooting

bleeding colors troubleshooting

blinking

Ink Cartridge light

Out of Paper light

Paper Jam light

Power light

43 ,

44 ,

Printhead light

Resume light

44 ,

45 ,

both sides, printing on. See auto-duplex unit;

duplexing

Bright White Inkjet Paper, HP

brochure

HP Brochure and Flyer Paper

buttons on control panel

C cables connections

regulatory compliance

calibrating color

25 ,

printer

Cancel button illustration

capacities trays

cards

HP Matte Greeting Cards

HP Photo Greeting Cards

HP Textured Greeting Cards

sizes supported

trays supporting

cartridges purchase

cartridges. See ink cartridges

CD, Starter

CFS in product

chlorofluorocarbons in product

cleaning printheads

56 ,

color calibrating

25 ,

calibration methods

specifications

troubleshooting

33 ,

ColorSync color calibration

C ONFIGURATION P AGE button illustration

connections direct

illustration

network

parallel

customer support. See support

print servers

specifications

connectivity

consumption ink

paper

power

control panel illustration

parts

covers printer supplies

top

customer support

HP Instant Support

custom-size trays supporting

custom-size media

cut-off pages troubleshooting

Declaration of Conformity (DOC)

U.S.

demo page, printing

deskjet control panel (DJCP)

dimensions, printer

ENWW Index 102

103 Index

DIMMs (dual inline memory modules) specifications

direct connection

description

display. See control panel

direct printing

DJCP (Deskjet Control Panel)

DOC (Declaration of Conformity)

U.S.

documentation

Door Open light illustration

dots per inch (dpi) resolution specifications

double-sided printing. See auto-duplex unit;

duplexing downloading firmware upgrades

drivers. See printer drivers duplexer. See auto-duplex unit

duplexing descriptions and guidelines

duty cycles

E electrical specifications

embedded Web server description

opening

system requirements

EMI statement (Korea)

end-of-life returns

energy consumption

Energy Star

envelopes sizes supported

trays supporting

environmental specifications

sustainability program

EWS (embedded Web server). See embedded Web

error messages settings in Toolbox

events, monitoring

server

FCC statement

film transparencies. See transparencies

firmware upgrading

flyer version number

HP Brochure and Flyer Paper

fonts supported

G garbled text

getting started guide

graphics print speed

troubleshooting

guides on printer for paper

H hazardous materials in product

See also support; troubleshooting

height, printer

help

HP Instant Support

online

printer drivers

HP auto-duplex unit. See auto-duplex unit

HP Inkjet Toolbox description

using

HP Instant Support description

opening

security and privacy

HP Web Jetadmin software

humidity specifications

ICC Profiles color calibration

image quality troubleshooting

image quality, resolution specifications

index cards. See cards

Information page, embedded Web server

Information tab, Toolbox

infrastructure mode description

installing software for the Mac OS

installing software for Windows

Ink Cartridge light illustration

ink cartridges checking ink level

illustration

light patterns on control panel

non-HP

purchase

replacing

specifications

status

6 ,

status information

status light

supply yields

warranty

Ink Level Information window

ink smears

inkjet paper

HP Photo-Quality Inkjet Paper

inkjet paper, HP

inkjet printing technology

Inkjet Toolbox, HP description

using

installing software, Macintosh computers

software, Windows computers

Instant Support See HP Instant Support

Intellifont rasterizer

ENWW

IP address finding for printer

Iron-on T-shirt Transfers

HP Iron-on T-shirt Transfers

ISPE. See HP Instant Support

J jams clearing

preventing

Japanese VCCI statement

job accounting monitoring

jobs cancelling

monitoring

resuming

Korean EMI statement

L languages font support

supported for printer

laser-quality speed

latch for printheads

LED classification statement

LEDs. See lights on control panel

lights on control panel description of patterns

illustration and description

limited warranty statement

links, customizing in embedded Web server

loading custom-size media

media

local printing

locking trays

Mac OS configuring sharing

installing software

Macintosh installing software

installing wireless communication software

main paper tray. See tray 1

manuals

margins, minimum

Material Safety Data Sheets (MSDSs)

Microsoft Windows. See Windows

media

cards

clearing jams

custom-size

envelopes

HP Banner Paper

HP Brochure and Flyer Paper

HP ColorFast Photo Paper

HP Everyday Photo Paper

HP Iron-on T-shirt Transfers

HP Matte Greeting Cards

HP Photo Greeting Cards

HP Photo Paper

HP Photo-Quality Inkjet Paper

HP Premium Inkjet Paper

HP Premium InkJet Transparency Film

HP Premium Paper

HP Premium Photo Paper

HP Premium Plus InkJet Transparency Film

HP Premium Plus Photo Paper

HP Premium Presentation Paper

HP Textured Greeting Cards

locking trays

minimum margins

monitoring

purchase

sizes supported

special

specifications

tray capacities, specifications

memory specifications

memory cards upgrading firmware with

monitoring ink levels

jobs

media and supplies

operation and status

printhead health

supplies

usage

monochrome resolution specifications

MS. See Microsoft

MS-DOS upgrading firmware with

MSDSs (Material Safety Data Sheets)

Multipurpose Paper, HP

myPrintMileage description

opening

N network connection description

network port connecting to

specifications

network printing

network protocols specifications

Networking page, embedded Web server

networks configuring options

configuring wireless options

operating systems supported

parallel connection

printer information

USB connection