4
Printer lights reference
The printer LEDs (or lights) indicate printer status and are useful for diagnosing printing problems. This chapter provides a list of LED status light combinations, what they indicate, and how to solve the problem.
Control panel parts
Understanding control panel parts
1 2 3 4 5 6 7 8
10 9
1 Configuration Page button
2 Power button and light
3 Printhead light
4 Ink Cartridge light
5 Door Open light
6 Out of Paper light
7 Cancel button
8 Resume button and light
9 Paper Jam light
10 Color indicator lights
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Note
Light pattern
Interpreting control panel lights
If the printer supports wireless communication but is connected to a wired network, the Configuration Page button does not turn on.
Light description
No lights are on.
Explanation and recommended action
The printer is off.
z z
Connect the power cable.
Press the (Power button).
Configuration Page button is off. The Power light is on.
The printer is turned on and idle. It is connected using a USB or parallel cable. z No action is required.
The printer is turned on and idle. It is connected to a network using a network cable or wireless communication. z If the printer is connected using a network cable, check the network connector lights to verify that the printer is connected to the network.
See
Network connector lights .
z z
If the printer is connected using wireless communication, make sure that the wireless communication settings are set correctly.
See
Configuring wireless communication options .
Verify that the printer is set up properly on the network.
See
Problems connecting to a network .
Configuration Page button is green. Power light is on.
The printer is connected to a wired network. It is turned on and idle.
z No action is required.
Configuration Page button is blue. Power light is on.
The printer is connected to a wireless network. It is turned on and idle.
z No action is required.
The Power light blinks.
The printer is turning on or off or processing a print job, or a print job has been cancelled.
z No action is required.
The printer is pausing for the ink to dry.
z Wait for the ink to dry.
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Light pattern Light description Explanation and recommended action
The Power light is on and the
Resume light blinks.
The printer is in manual duplex mode. It is waiting for the ink to dry so the pages can be flipped over and reloaded.
z Reload the stack into the printer and press the (Resume button).
The printer has printed a banner, and the banner needs to be removed from the printer.
z Press the (Resume button) to remove the banner from the printer.
The printer carriage has stalled.
z Open the top cover and remove any obstructions (such as jammed media).
z z
Press the (Resume button) to continue printing.
If the error persists, turn the printer off, and then on again.
The Power light is on and the
Resume light and the Paper
Jam light blink.
Print media is jammed in the printer.
z Press the (Resume button) to eject the jammed media.
z Remove all media from the output tray. Locate and clear the jam.
See
Clearing jams . After clearing the
jam, press the (Resume button) to continue the print job.
The Power light is on and the
Resume light and the Out of
Paper light blink.
The printer is out of paper.
z Load paper and then press the
(Resume button).
The Power light and the Door
Open light are on.
A cover is not closed completely.
z Make sure all covers are completely closed.
The Power light is on and the
Door Open light blinks.
The rear-access panel or the auto-duplex unit is not inserted completely.
z Make sure the rear-access panel
(HP Business Inkjet 1200) or the auto-duplex unit (HP Business Inkjet
1200d/1200dn/1200dtn/1200dtwn) is inserted completely in the back of the printer.
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Light pattern
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Light description Explanation and recommended action
The Power light and the
Printhead light are on.
The printhead latch is not secured.
z z
Open the top cover and press down firmly on the printhead latch to ensure that it is secured properly.
Make sure the protective tape on each printhead has been removed.
The Power light is on and one or more color indicator lights is on.
An ink cartridge is low on ink and will need to be replaced soon.
z No action is required.
The Power light is on and one or more color indicator lights blinks.
An ink cartridge is out of ink and must be replaced before you can continue printing.
z Replace the ink cartridge indicated.
The Power light, the Ink
Cartridge light, and one or more of the color indicator lights are on.
One or more of the ink cartridges is missing.
z Install the ink cartridges and try to print. z If the error persists, replace the ink cartridge or cartridges indicated.
The Power light is on and the
Ink Cartridge light and one or more of the color indicator lights blink.
One or more of the ink cartridges is faulty or has expired. z Replace the ink cartridge indicated.
The Power light and one or more of the color indicator lights are on, and the Ink
Cartridge light blinks.
A non-HP ink cartridge is installed.
CAUTION: Damage to the printer that results from modifying or refilling the ink cartridges, or from using non-HP ink cartridges, is not covered under the warranty.
z z
If you thought that this ink cartridge was an HP ink cartridge, return it to the place where you purchased it.
Buy and install an HP ink cartridge.
If you choose to use a non-HP ink cartridge, press and hold down the
(Power button) and press the
(Resume button) three times.
All lights except the Power light go off.
Damage that results to the printer from using this cartridge is not covered under the warranty.
45
Light pattern
Network connector lights
Light description Explanation and recommended action
The Power light is on and the
Printhead light and one or more of the color indicator lights blink.
One or more of the printheads needs attention.
z Reinstall the printheads and try to print. z z
Try cleaning the printhead contacts.
See
Maintaining the printheads .
If the error persists, replace the printhead or printheads indicated.
The Power light, the
Printhead light, and one or more of the color indicator lights are on.
One or more of the printheads is missing.
z z
Make sure that the protective tape on the printhead has been removed.
Reinstall the printheads and try to print.
The Power light blinks. All control panel lights are on.
One or more printer errors have occurred. z Cancel all print jobs from the printer spooler. z z z
Turn the printer off and wait for about
20 seconds before turning on the printer again. Try printing again.
If the problem persists, reset the
printer. See Troubleshooting tips and resources .
If these measures do not work, see
Support and warranty .
Understanding network connector parts
1
2
3
1) Activity light
2) Network connector
3) Link light
46 4 - Printer lights reference ENWW
Note
Light pattern
Interpreting network connector lights
The printer's wireless communication is turned off when the printer is connected using a network cable.
Light description
Link light is on. Activity light is off.
Explanation and recommended action
The printer is connected to the network but is not receiving or transmitting data over the network. The printer is turned on and idle.
z No action is required.
Link light is on. Activity light blinks.
The printer is receiving or transmitting data over the network.
z No action is required.
Link light is off. Activity light is off.
The printer is turned off or is not connected to the network.
z Turn on the printer. If the printer is already turned on and a network
cable is connected, see Problems connecting to a network
.
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