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DriverConnect iOS™ Application User Manual Table of Contents: How Do I…? How Do I… About DriverConnect ................................................. 4 Terminology .............................................................................. 5 Set Up DriverConnect ................................................ 6 Get Started with a New Account .................................................. 7 Connect a New Account to an ELD .............................................. 10 Get Started with an Existing Driver ID ........................................ 13 Connect to a New ELD .............................................................. 16 Retrieve a Forgotten Password/Company ID ................................ 17 Update Device Firmware ........................................................... 18 Get Around the DriverConnect App ............................ 19 Use the Dashboard ................................................................... 19 Use the Main Menu ................................................................... 23 Download Buffered Data ........................................................... 24 View ELD Information ............................................................... 25 Set My Status ......................................................... 26 Go On Duty ............................................................................. 27 Log Driving Time ...................................................................... 30 Log Sleeper Berth Time ............................................................ 31 Go Off Duty ............................................................................. 32 Manage My Logbook ................................................ 33 View a Log .............................................................................. 34 Edit a Log................................................................................ 35 Certify a Log............................................................................ 37 Accept or Reject an Edited Log .................................................. 38 DriverConnect User Guide © 2017, Rand McNally, Inc. 2 Table of Contents: How Do I…? Send a Log .............................................................................. 40 Complete a DVIR .................................................... 42 DVIR Home ............................................................................. 43 Create a New DVIR .................................................................. 44 View a DVIR ............................................................................ 47 Certify Defects ......................................................................... 48 Use Inspection Mode ............................................... 49 Start an Inspection................................................................... 50 Send Logs & Generate a Report ................................................. 51 View Vehicle Gauges................................................ 53 Manage Fuel Purchases ............................................ 54 Add a Fuel Purchase ................................................................. 55 View and Edit a Fuel Purchase ................................................... 56 Delete a Fuel Purchase ............................................................. 57 Change My Settings................................................. 58 Change My Rule Set ................................................................. 59 Change My Trip Information ...................................................... 61 View My Account Information .................................................... 62 Find Help ............................................................... 64 Troubleshoot Common Problems ................................................ 64 Tell Rand................................................................................. 66 Index .................................................................... 67 DriverConnect User Guide © 2017, Rand McNally, Inc. 3 About This Guide About DriverConnect DriverConnect is an integrated platform that consists of the DriverConnect app installed on an iOS™-based device (such as an iPhone™ or iPad™), a cloud-based web portal, and a Rand McNally ELD. The ELD automatically gathers data as you drive, and sends the data to your iOS™ device or tablet over Bluetooth®. DriverConnect uses an internet connection (cellular or Wi-Fi™) from your iOS™ device to store that data in a cloud-based online account. DriverConnect: Automatically calculates your Hours of Service (HOS). Displays work timers that tell you how much time you have left in your driving session, driving shift, work day, and work cycle. Displays break timers that calculate time left in your break, and how long until your work cycle restarts. Displays gauges with details about your engine’s performance. Creates driving logs for Law Enforcement Officer (LEO) inspections. Stores more than 6 months of driving logs in the DriverConnect Cloud services. Provides certifiable Driver-Vehicle Inspection Reports (DVIR). Automatically tracks your state-to-state driving for IFTA reporting. DriverConnect User Guide © 2017, Rand McNally, Inc. 4 About This Guide Terminology These terms are used throughout this guide: ELD is short for Electronic Logging Device. An ELD connects directly to your truck and send information over Bluetooth® to your iOS™ device or tablet. Your ELD refers to the specific Rand McNally ELD installed in your vehicle, such as the ELD 50, DC 200, or DC 200S. Your iOS™ Device means the iPhone™ or iPad™ on which you have installed and use the DriverConnect app. HOS means your Hours of Service. This is the amount of time spent On Duty, Driving, in the Sleeper Berth, and Off Duty. A DVIR is a Driver-Vehicle Inspection Report. You need to complete one before and after each driving session. IFTA is the International Fuel Tax Agreement. DriverConnect automatically tracks your state-to-state driving for easier IFTA reporting. Your Fleet Manager is the individual at your organization who typically interacts with drivers by managing logs and reports, performing dispatch, etc. A Law Enforcement Officer (or LEO) may request to see your Logbook on a traffic stop to ensure compliance. DriverConnect has a special Inspection Mode for these situations. The DriverConnect Portal is the web-based component of DriverConnect that allows you to access reports and driving history, plus additional features not available in the app. You can access the portal at: https://driverconnect.randmcnally.com DriverConnect User Guide © 2017, Rand McNally, Inc. 5 Set My Duty Status Set Up DriverConnect To set up the DriverConnect app for the first time, you need to either create a new account, or log in with an existing Driver ID. You also need a Rand McNally Electronic Logging Device (ELD). This user guide applies to all ELD hardware that is part of the DriverConnect suite. Supported ELD devices include: ELD 50: Installs in seconds directly on a 9 pin or 6 pin JBUS interface. The ELD 50 is available in both 6 pin and 9 pin configurations. The ELD 50 has Bluetooth connectivity. DC 200: A telematics gateway allows electronic logging and fleet management in a sleek, low-profile design. The DC 200 connects to the Engine JBUS connector using a cable, and also has a built-in cellular modem, WiFi, and Bluetooth connectivity. DriverConnect User Guide © 2017, Rand McNally, Inc. 6 Set My Duty Status Get Started with a New Account Use these instructions if you: Have a Rand McNally ELD in your vehicle and powered on. Do not have a Driver ID or a Company ID assigned to you by your organization. (If you do, see page 13 to log in.) Have Bluetooth® enabled on your iOS™ device (to link with your ELD). Have an active internet connection on your iOS™ device (to register the ELD to your account). This can be either a cellular or Wi-Fi™ connection. Notes: An active internet connection is required for first time registration for both the ELD 50 and DC 200 devices. The DC 200 has a built in cellular connection, and will use it for activation and subsequent use. The ELD 50 always requires an active, external internet connection. DriverConnect User Guide © 2017, Rand McNally, Inc. 7 Set My Duty Status Enter Your Company and Account Details 1. When you open DriverConnect for the first time, tap Signup. 2. Read the setup information and tap Continue. 3. Enter your Company DOT Number in the Company DOT# field and tap Next. If the Company DOT number is found in our system, it means that your company has already set up a DriverConnect account. Please contact the DOT administrator in your fleet, or a Rand McNally customer service representative. DriverConnect User Guide © 2017, Rand McNally, Inc. 8 Set My Duty Status 4. Enter your company’s information and tap Next. 5. Enter your personal information, and select the checkbox to agree to the terms and conditions. Tap Create Account. The Welcome page displays, showing your Company Code and Driver ID. You will need these to log in next time. These are also sent to the email that you have entered. You’ll also use this email address and password to log into the DriverConnect portal. 6. Tap Continue. Next, connect your account with your ELD. DriverConnect User Guide © 2017, Rand McNally, Inc. 9 Set My Duty Status Connect a New Account to an ELD After creating your new account, you need to complete three tasks to connect it to your ELD: Pair your iOS™ device to the ELD. Confirm your 30-day free trial Complete Setup You need to finish all of these steps in order. Pair Your iOS™ Device to the ELD 1. On the First things first screen, tap Continue. 2. Tap Setup Device to connect your iOS™ device with your ELD. If you do not have an ELD yet, tap Setup Later, then Continue without an ELD device. DriverConnect User Guide © 2017, Rand McNally, Inc. 10 Set My Duty Status 3. Tap the serial number of the ELD you are going to use. If you don’t see it listed, make sure it is powered on, and tap Scan Again. If you still don’t see it listed, view the Troubleshooting section on page 64. Your iOS™ device will now connect to the ELD via BlueTooth®, connect to the DriverConnect cloud service, and register the ELD to your company. 4. Once connected, your iOS™ device will display “Connected to:” followed by the ELD serial number. Tap the device number to continue.. DriverConnect User Guide © 2017, Rand McNally, Inc. 11 Set My Duty Status Confirm Free Trial The ELD includes a complimentary 30-day free trial of the Core plan. You will receive an email with details on activating your free trial. To purchase a subscription plan, visit the DriverConnect portal at https://driverconnect.randmcnally.com. Complete Setup 5. On the Configuration screen, select a rule set and time zone, enter your tractor and trailer number, and select a fuel type to use for this tractor. You can change this information later in your Settings. See page 58. 6. (Optional) Enter your driver’s license information in the Driver’s License Info section. 7. Tap Done to complete the setup and view your Dashboard (page 19). DriverConnect User Guide © 2017, Rand McNally, Inc. 12 Set My Duty Status Get Started with an Existing Driver ID Use these instructions if you already have a Company Code, Driver ID, and Password. You will also need your ELD’s serial number. To set up your account, your iOS™ device needs to have: Bluetooth® enabled (to link with your ELD) An active WiFi™ or cellular internet connection (to validate the ELD is registered to your account). This is required for both ELD 50 and DC 200 devices. Log In 1. When you open DriverConnect for the first time, tap Login. 2. Enter the Company Code, Driver ID, and Password that your organization assigned to you, and tap Login. Select the Remember Me checkbox to have DriverConnect remember your Company Code and Driver ID information the next time you use the app. You will always need to enter a password for security reasons. DriverConnect User Guide © 2017, Rand McNally, Inc. 13 Set My Duty Status Connect Your iOS™ Device to Your ELD 3. Tap Setup Device to connect your iOS™ device with your ELD. If you do not have an ELD yet, tap Setup Later, then Continue without an ELD. 4. Tap the serial number of the ELD you are going to use. Your iOS™ device will now connect to the ELD via BlueTooth®, connect to the DriverConnect cloud service, and validate that the ELD is registered to your company. DriverConnect User Guide © 2017, Rand McNally, Inc. 14 Set My Duty Status 5. Once connected, your iOS™ device will display “Connected to:” followed by the ELD serial number. Tap the device number to continue.. Complete Setup 6. On the Configuration screen, select a rule set and time zone, enter your tractor and trailer number, and select a fuel type to use for this tractor. 7. (Optional) Enter your driver’s license information in the Driver’s License Info section. 8. Tap DONE, LET’S GET STARTED to complete the setup and view your Dashboard. DriverConnect User Guide © 2017, Rand McNally, Inc. 15 Set My Duty Status Connect to a New ELD Sometimes, you may need to connect your iOS™ device with a different ELD. This is common if you drive different trucks in the same fleet, and switch from one to another. 1. Make sure that: Bluetooth® is enabled on your iOS™ device, the ELD is powered on, and you are in range. You have an active internet connection. This is required for both ELD 50 and DC 200 devices. 2. Login first on your iOS™ device, and then tap Connect to a device (on the Dashboard). 3. Tap Setup Device. 4. Select the new ELD from the list. 5. The Connection Status section in the Dashboard displays the connection to the new ELD. DriverConnect User Guide © 2017, Rand McNally, Inc. 16 Set My Duty Status Retrieve a Forgotten Password/Company ID If you forget your password or your company code and you cannot log in from the Login screen, follow these steps. You will need access to the email address linked with your account. 1. Tap Password or Company id on the Login screen. 2. Enter your email address, and tap Send. Once the confirmation page displays, follow the directions in the email you receive. 3. Tap Continue to close the confirmation page and log in. DriverConnect User Guide © 2017, Rand McNally, Inc. 17 Set My Duty Status Update Device Firmware Sometimes, your ELD will need to be updated after you download a new version of the DriverConnect app. This process happens automatically when the app reconnects with the ELD. IMPORTANT: Do NOT disconnect power from either the iOS™ device OR the ELD, or turn off Bluetooth® during this time. Once the update is complete, you can continue using the app normally. DriverConnect User Guide © 2017, Rand McNally, Inc. 18 Set My Duty Status Get Around the DriverConnect App Use the Dashboard 1. Status Buttons Tap to change your duty status. Page 25. 2. Connection Status Shows connection status of iOS™ device and ELD. 3. Timers Show the time left in your work and break cycles. 4. Logbook / DVIR Shows a log graph and current DVIR summary, with links for editing. Page 33. 5. Main Menu Tap to access additional functions of DriverConnect. See page 23. DriverConnect User Guide © 2017, Rand McNally, Inc. 19 Set My Duty Status Dashboard Details Status Buttons Tap to change your duty status. See Page 25, Set My Duty Status. Your current status displays in color. Inactive statuses are grayed out. Connection Status The status on the left shows if your iOS™ device has a Bluetooth® connection to your ELD. If the ELD is not connected to the iOS™ device, it will store driving data and then transfer data when it is connected to the iOS™ device The status on the right shows if your iOS™ device is connected to DriverConnect cloud services. Tap to display connection details. Tap Connected to Internet to view details on your internet connection. Tap Close to return to the Dashboard. Tap Connected to Device to view detailed information about your ELD. See Page 25 for more information. DriverConnect User Guide © 2017, Rand McNally, Inc. 20 Set My Duty Status Dashboard Details Timers Tap the Work Timers and Break Timers links, or swipe left and right, to switch between views. Work Timers show how much drive time and work time you have left for today, and for the rest of your drive cycle. The graphs automatically update based on your rule set (page 59). Break Timers show how much time you have left on your break, in your splits, and until your restarts. DriverConnect User Guide © 2017, Rand McNally, Inc. 21 Set My Duty Status Dashboard Details Log / DVIR Tap the Logbook and DVIR links, or swipe left and right, to switch between tabs. The Logbook tab displays a summary graph of your HOS. The DVIR tab shows a summary of your most recent DVIR. Tap the preview on either tab to view details. A red exclamation mark (!) next to one of these categories means there is a violation. DriverConnect User Guide © 2017, Rand McNally, Inc. 22 Set My Duty Status Use the Main Menu The Main Menu is the bottom navigation bar on the dashboard: Dashboard: Tap to return to the Dashboard. See page 19. Inspection Mode: Tap to access the last eight days of logs in a password-protected mode for roadside inspections. Also, create reports and send them to a LEO. Page 49. Gauges: Tap to view real-time driving gauges. Page 53. Fuel Purchase: Tap to add or edit a fuel purchase. Page 54. Settings: Tap to change your settings. Tapping the Settings page also displays the Logout button. Page 58. DriverConnect User Guide © 2017, Rand McNally, Inc. 23 Set My Duty Status Download Buffered Data If your ELD becomes disconnected from your iOS™ device at any time, the ELD will continue collecting driving information. When the ELD re-establishes a connection with your iOS™ device, a Debuffering message displays. During this, the DriverConnect app is downloading buffered data recorded in the ELD while the connection was lost. After the download is complete, DriverConnect syncs the data and updates your driving logs automatically. DriverConnect User Guide © 2017, Rand McNally, Inc. 24 Manage My Logbook View ELD Information To view current information about your ELD: 1. From the Dashboard, tap Connected to Device. The Connected to device screen displays. 2. View information about the ELD. 3. Use the slider to control the volume of the ELD sounds. 4. Tap the back arrow to return to the Dashboard. DriverConnect User Guide © 2017, Rand McNally, Inc. 25 Manage My Logbook Set My Status DriverConnect tracks your status to the minute for accurate reporting of four statuses: Off Duty (OFF) Sleeper Berth (SB) Driving (D) On Duty (ON) 1. Your current status displays on the status bar at the top of your dashboard. When you start driving, you status automatically changes to Driving (D) when you are connected to an ELD. If you use DriverConnect without a connected ELD, then you must Tap D to manually enter Driving status. See page 30 for more information. DriverConnect User Guide © 2017, Rand McNally, Inc. 26 Manage My Logbook Go On Duty To go On Duty, you must choose a Rule Set, and list a tractor number, at a minimum. You can also set a trailer number, Bill(s) of Lading (BOL), and complete a DVIR. A green check ( ) shows completed steps. 1. From the Dashboard, tap the status bar at the top of the screen. 2. Verify your rule set. Tap Rule Set to make changes. 3. Select a new rule set, and any exemptions/exceptions that apply. See page 59 for more information on rule sets and exemptions. 4. Tap the Back arrow to return to the Change Duty Status screen. DriverConnect User Guide © 2017, Rand McNally, Inc. 27 Manage My Logbook 5. Verify your Tractor number. Tap Trip Info to make changes. 6. Tap to enter a new Trip Name, Tractor Number, a Trailer Number (optional), Fuel Type (optional) and one or more BOLs (optional). You can enter up to 5 Bills of Lading per trip. 7. Tap Save, then the back arrow to return to the Change Duty Status screen. 8. Tap Pre Trip DVIR. 9. Complete the DVIR (see Page 42), and tap the back arrow. 10. Tap Done to go On Duty. When you are On Duty, the ON DUTY icon displays on the Dashboard. DriverConnect User Guide © 2017, Rand McNally, Inc. 28 Manage My Logbook Notes on Trip Info The Trip Info page allows you to manually enter a Trip name, Tractor Number, and Trailer Number, as well as up to 5 Bills of Lading (BOLs). Generally, the Tractor Number, Trailer Number, and BOL are assigned by dispatch. You can define your own Trip Name When you change your trip name, DriverConnect makes a new trip entry. All of your mileage and status changes will be stored under that trip name, until you change it and go to On Duty using a different trip name. You can view details in the DriverConnect portal for each separate Trip Name, Tractor Number, and Trailer Number you use. DriverConnect User Guide © 2017, Rand McNally, Inc. 29 Manage My Logbook Log Driving Time When you start driving, you automatically enter DRIVING (D) status when connected to an ELD. Since DriverConnect uses second-bysecond data for the most accurate drive time logs, your status switches between Driving and On Duty automatically. When the truck first reaches a set threshold speed after going On Duty, your status automatically changes to Driving (D). Once you stop for 3 seconds, you can change your status from Driving to any other status. If you have been stopped for 5 minutes, and have not already switched your status, the app automatically switches you to On Duty. When you reach the set threshold speed again, your status switches back to Driving. If you stop the engine, the app automatically switches from Driving to On Duty. This automatic switching is designed to maximize your drive time while maintaining compliance. By automatically switching back to On Duty when you stop, you can gain valuable time back in your legal driving limits. The threshold speed to transition in and out of driving can be set by fleet manager on the DriverConnect portal. DriverConnect User Guide © 2017, Rand McNally, Inc. 30 Manage My Logbook Log Sleeper Berth Time To log time in the Sleeper Berth, you must stop the truck and enter Sleeper Berth (SB) status. 1. Tap the duty status bar. 2. Tap SB. 3. Enter a location and a note, if necessary. 4. Tap Done. Your available drive and work time is automatically calculated when you enter SB status, based on the Rule Set you are using. DriverConnect User Guide © 2017, Rand McNally, Inc. 31 Manage My Logbook Go Off Duty When you are finished with your day, or are taking a break, you can manually change your duty status to Off Duty. DriverConnect does not automatically change to Off Duty status. 1. From the Dashboard, tap the duty status bar. 2. Tap OFF. 3. Tap Post Trip DVIR, and complete the post trip report. See Page 42 for instructions. You cannot edit the Rule Set, Trip Info, or DVIR information when you change to Off Duty status. 4. Enter a Location and a Note (optional). 5. Tap Done. DriverConnect User Guide © 2017, Rand McNally, Inc. 32 Manage My Logbook Manage My Logbook DriverConnect automatically maintains 14 days of logs for the hours you are On Duty, Driving, in the Sleeper Berth, and Off Duty. Driving time is logged automatically as you drive. Time for other statuses must be entered manually. See page 25. Your logs can be viewed, edited, certified, and sent from the Logbook. To access the Logbook, tap the graph under the Logbook heading on the Dashboard. On the Logbook screen: Links display to certify your logs (page 37) and send your logs (page 40). The Day and Date display, with a summary graph of your HOS. shows a violation. shows the log has been certified. shows the log has not yet been certified. DriverConnect User Guide © 2017, Rand McNally, Inc. 33 Manage My Logbook View a Log 1. Scroll through the Logbook to find the log you want to view. 2. Tap the date to show the log graph. 3. Tap the graph to view the Log Detail screen. The Log Detail screen displays: The Day and Date at the top. A summary of your HOS, displayed in both hours per category and in a graph. A summary count, and list, of any violations. Details of each status change, including status, times, location, and notes. DriverConnect User Guide © 2017, Rand McNally, Inc. 34 Manage My Logbook Edit a Log You can edit a log that has not yet been certified from the Log Detail screen (page 34). Once you are in the Log Detail screen, you can make your edits. Logbook edits work by adding new duty status entries for a time frame you define. These new entries overwrite and replace your existing entries. Only On Duty, Off Duty, and Sleeper Berth time can be edited. You cannot edit (add new or overwrite existing) driving time. To edit a log: 1. Tap a section in the graph on the Log Detail screen that you want to change. The New Duty Status screen displays (next page). 2. Define a time frame for your new entry. You can do this in two ways: Tap and hold the sliders to drag the beginning and ending times to create a new time frame; or DriverConnect User Guide © 2017, Rand McNally, Inc. 35 Manage My Logbook Tap the Time fields, and edit the entries directly in the clock. If you tap the time fields to enter a time manually, then tap SELECT TIME to confirm the time frame and return to the New Duty Status screen. 3. Tap a status icon for the new time frame. 4. Enter a location and a note (at least 5 characters are required). 5. Tap SAVE. 6. The Log Detail screen displays with the new duty status entry. DriverConnect User Guide © 2017, Rand McNally, Inc. 36 Manage My Logbook Certify a Log 1. From the Logbook, tap Certify Logs. 2. Check the log(s) you want to certify. You have to start with the oldest log. As you select it, the nextoldest log becomes available, and so on, until the previous day. 3. Tap Certify. 4. Type your name to sign the log, and tap Agree. You must have an active internet connection to certify a log. Also, once you certify a log, you can’t edit it. Your fleet manager can edit it on the portal. DriverConnect User Guide © 2017, Rand McNally, Inc. 37 Manage My Logbook Accept or Reject an Edited Log Your Fleet Manager has the ability to edit your logs from the DriverConnect portal, if necessary, and then send the edited log back for you to accept or reject. Only certified logs can be edited on the portal. Only On Duty, Off Duty, and Sleeper Berth time can be edited. Your Fleet Manager cannot overwrite existing driving time. Note: Even though a manager can update your logs, you (the driver) are still responsible for making sure your logs are accurate. If you accept your Fleet Manager’s changes, then the changes made will overwrite the entries you made. If you reject the changes, your original entries will remain. 1. When one of your logs has been edited, a “Log edit(s) pending” notification displays in the Logbook. Logs with pending changes display with an orange tab to the left of the date and summary. 2. Tap an edited log to continue. DriverConnect User Guide © 2017, Rand McNally, Inc. 38 Manage My Logbook 3. On the Logbook Detail screen, the Edited tab shows the proposed changes, and the Original tab shows your original entries. HOS entries that were added or modified display with an orange tab to the left of the entry. 4. Review the changes that were made to the log. Tap ACCEPT to accept the changes, or REJECT to reject them. 5. On the Accept/Reject Log Edits screen, type a reason or a comment for accepting/rejecting the logs edits, and tap ACCEPT or REJECT. Tap CANCEL to return the Logbook Detail screen. After accepting or rejecting the changes, the colored tabs no longer display on your log. DriverConnect User Guide © 2017, Rand McNally, Inc. 39 Manage My Logbook Send a Log You can send your logs to your fleet manager as an email attachment. See the example on page 52. For this function to work, your iOS™ device needs to have an active internet connection. 1. From the Logbook, tap Send Logs. 2. Check the log(s) you want to send in the Send Logs screen. You have to start with the oldest log. As you select it, the nextoldest log becomes available to select, and so on. 3. Tap Send. 4. Type the email address of the person who will be receiving the logs, and tap Send. DriverConnect User Guide © 2017, Rand McNally, Inc. 40 Manage My Logbook See an Example of a Sent (Emailed) Log DriverConnect User Guide © 2017, Rand McNally, Inc. 41 Complete a DVIR Complete a DVIR When going On Duty (see page 27) or Off Duty (see page 32), you should complete a Driver-Vehicle Inspection Report, or DVIR. You can complete a DVIR at any time, though. A DVIR lets you log and track defects in your tractor, trailer, or both. You can also state if defects are bad enough to make the vehicle unsafe to drive. DriverConnect User Guide © 2017, Rand McNally, Inc. 42 Complete a DVIR DVIR Home From the Main Menu, tap DVIR to access the DVIR home screen. The DVIR home screen shows a list of previous DVIRs. Each list entry shows: The date and time it was created The tractor and trailer number for the DVIR Colored text to indicate the status of the DVIR: Red marks a vehicle as unsafe to drive (see page 48) Green marks a vehicle as safe to drive, or as no defects present From this screen, you can: 1. Tap a tab to change views: Tractor displays all DVIRs for the current tractor, regardless of driver Driver displays all of your DVIRs, regardless of tractor 2. Tap an entry to open the View DVIR screen (see page 47). 3. Tap the + button to create a new DVIR (see page 44). DriverConnect User Guide © 2017, Rand McNally, Inc. 43 Complete a DVIR Create a New DVIR To create a new DVIR: From the Main Menu, or when going On Duty or Off Duty, tap DVIR, then tap the + button. The Create New DVIR screen displays. To complete a DVIR: 1. Tap to enter the Tractor Number and Trailer Number (if applicable) of the vehicle you are inspecting. Enter Defects 2. If there are defects to report, tap the Tractor Defects and/or Trailer Defects arrows to select the checkboxes for any and all defects. 3. Select each type of defect, or select No defects. 4. Tap Done. The number of defects you select displays in parentheses. DriverConnect User Guide © 2017, Rand McNally, Inc. 44 Complete a DVIR 5. If you record a defect, and the vehicle can be operated safely, check the Vehicle can be operated safely… checkbox. If the vehicle CANNOT be operated safely, do NOT check this box 6. Tap Yes to confirm that you can use the vehicle safely. If you do not check the Vehicle can be operated safely… checkbox, then the DVIR will display with a red warning on the DVIR home screen. You will need to certify the defect has been repaired (page 48) before continuing. . DriverConnect User Guide © 2017, Rand McNally, Inc. 45 Complete a DVIR Enter Comments and Pictures 7. Enter comments (an explanation of what you are reporting, if needed) and your name. 8. Tap Upload Photo to upload or take up to 3 pictures to document the defect. Tap Take Photo to take a new picture using your iOS™ device’s camera Tap Select from library to select an existing picture Tap the X on the picture to discard it. 9. Tap Save. 10. Tap Continue. Once you save a DVIR, you cannot edit it. You can upload pictures to this DVIR from the portal. Note: At any time before you save it, you can tap the back arrow to exit and discard the DVIR. DriverConnect User Guide © 2017, Rand McNally, Inc. 46 Complete a DVIR View a DVIR Tap in the row of a DVIR report on the DVIR home screen to view a DVIR. The View DVIR screen shows a read-only entry of a DVIR. If the DVIR has defects that have not been certified as repaired yet, the screen name changes to Certify Defects and the Certify button displays. See page 48. DriverConnect User Guide © 2017, Rand McNally, Inc. 47 Complete a DVIR Certify Defects DVIRs that mark a vehicle as unsafe show a red warning on the DVIR home screen. These are DVIRs in which the Vehicle can be operated safely… checkbox was NOT checked. DVIRs that mark a vehicle as unsafe must be certified as fixed by your mechanic. 1. On the DVIR home screen, tap the DVIR to view it. 2. Tap Certify. 3. Tap Continue. 4. The mechanic must type his/her name, and tap Submit. The DVIR is then time-stamped with the date and time it was fixed. DriverConnect User Guide © 2017, Rand McNally, Inc. 48 Use Inspection Mode Use Inspection Mode When you need to show your logs to a Law Enforcement Officer (LEO) during a roadside inspection, you can use Inspection Mode. To enter Inspection Mode, select Inspection Mode from the Main Menu. In Inspection Mode, you can show your logs to a LEO during the inspection, and also email an ELD event output file. 1. Tap Start Inspection to begin an inspection. 2. Tap Generate Report to create an emailed ELD output. DriverConnect User Guide © 2017, Rand McNally, Inc. 49 Use Inspection Mode Start an Inspection 1. In inspection Mode, tap Start Inspection to begin. 2. Tap the day icons on the Log Report page to view each day. 3. Logs for the current day display in a section on the bottom of the screen. 4. Tap the back button to exit Inspection Mode. You need to enter your password to exit Inspection Mode. 5. On the Password Required page, enter your password and tap Continue. DriverConnect User Guide © 2017, Rand McNally, Inc. 50 Use Inspection Mode Send Logs & Generate a Report 1. Once you are in Inspection Mode, tap Generate Report to create an ELD output file. 2. Type the email address that will receive the reports, add a note if needed, and tap Send. The system will now to process and attach the report to an email. Please allow up to a few minutes for this to complete. After the email is sent, the Inspection Mode screen displays again. The report contains 8 days of ELD events. You can see a sample report on the next page. DriverConnect User Guide © 2017, Rand McNally, Inc. 51 Use Inspection Mode See a Sample Report DriverConnect User Guide © 2017, Rand McNally, Inc. 52 Manage Fuel Purchases View Vehicle Gauges DriverConnect provides several gauges that provide real-time information about your vehicle. Gauges measure speed, fuel economy, temperatures, pressure, and more. To view gauges: 1. In the Main Menu, tap Gauges. 2. Your remaining driving time displays by the steering wheel icon. 3. Swipe to the right or the left to alternate between the two available screens. DriverConnect User Guide © 2017, Rand McNally, Inc. 53 Manage Fuel Purchases Manage Fuel Purchases DriverConnect lets you manage your fuel purchases. You can add, view, edit, and delete purchases from the Fuel Purchase screen. To access the Fuel Purchase screen, tap Fuel Purchase from the Main Menu. On this screen, you can select a Fuel Purchase by tapping on it. You can add, edit, and delete fuel purchases from the Fuel Purchases screen. DriverConnect User Guide © 2017, Rand McNally, Inc. 54 Manage Fuel Purchases Add a Fuel Purchase 1. Tap the + on the Fuel Purchase screen to add a new purchase. 2. Enter all of the information on the form. Some information may be pre-populated. You need to scroll down to see the entire page. 3. Tap Save to save the purchase record. 4. Tap Continue. DriverConnect User Guide © 2017, Rand McNally, Inc. 55 Manage Fuel Purchases View and Edit a Fuel Purchase To view a purchase: 1. From the Fuel Purchase page, tap an existing fuel purchase. The record of the purchase displays on the Add Receipt page. To edit a purchase: 2. Tap in any field to make changes. You need to scroll down to see the entire page. 3. Tap Update to save your changes. DriverConnect User Guide © 2017, Rand McNally, Inc. 56 Manage Fuel Purchases Delete a Fuel Purchase 1. Locate the fuel purchase you want to delete, and swipe the fuel entry to the left. 2. Tap Delete. The selected record is removed from your fuel purchases list. Note that once you delete a fuel purchase, you cannot recover it. DriverConnect User Guide © 2017, Rand McNally, Inc. 57 Change My Settings Change My Settings You can change your personal information and (in some cases) your rule set and exemptions. To access these sections, tap Settings from the Main Menu. My Account Shows information about your company, yourself, and your subscription. See page 62. Trip Info Allows you to enter information about your trip. See page 61. Help Displays a list of available support channels. See page 64. Tell Rand Allows you to send a message to the Rand McNally DriverConnect support team. See page 66. Legal Displays legal information required by law, including safe driving practices. Tap Logout to log out of DriverConnect. A Software version number displays at the bottom of the screen. DriverConnect User Guide © 2017, Rand McNally, Inc. 58 Change My Settings Change My Rule Set In some cases, your rule set and exemptions are set by your fleet manager and cannot be changed in DriverConnect. If you are able to change it, you will see the Rule Set option available in the Change Status screen when you go On Duty. To make changes: 1. Tap Rule Set on the Change Duty Status screen. 2. Select a new rule set from the list. 3. Tap the back arrow to make the change. Your new rule set goes into effect the next time you go on duty. DriverConnect User Guide © 2017, Rand McNally, Inc. 59 Change My Settings Available Rule Sets and Exemptions New rule sets and exemptions are added to DriverConnect frequently, and will be listed in the dropdown menu when the DriverConnect app is updated. Rule Sets: USA 8/70 USA 7/60 DriverConnect User Guide © 2017, Rand McNally, Inc. 60 Change My Settings Change My Trip Information Before you drive, you can set information about your vehicle and your cargo. The Trip Info setting allows you to set your Tractor Number, Trailer Number, and up to 5 Bills of Lading (BOL). You can change this information at any time. 1. Tap Trip Info from the Settings screen. 2. Enter information into the fields, as needed. 3. Tap Save. DriverConnect User Guide © 2017, Rand McNally, Inc. 61 Change My Settings View My Account Information In the Settings screen, tap My Account to view your information: 1. Information about your company displays on the Company Info tab. Only fleet managers can edit this information. 2. Information about you displays on the Driver Info tab. You can edit your profile in the DriverConnect Portal. Tap Edit to change your Driver’s License information. See below. 3. Your most recent ELD serial number and type display in the Device Info tab. DriverConnect User Guide © 2017, Rand McNally, Inc. 62 Change My Settings Change Driver’s License Information On the Driver Info tab, you can edit your Driver’s License information. 1. Tap Edit in the Driver’s License Info section. 2. Make changes on the page. 3. Tap Save. DriverConnect User Guide © 2017, Rand McNally, Inc. 63 Find Help Find Help Troubleshoot Common Problems DriverConnect App I do not have an ELD yet. Can I still use the DriverConnect app? Yes! In the setup process, you will need to tap Setup Later, and then tap Continue without an ELD device. You can use still use some features of the DriverConnect app. ELD 50 My ELD 50 and the DriverConnect app on my iOS™ device do not pair using Bluetooth®. How do I fix this? Please power off and power on the ELD 50and iOS™ device. If you’re still unable to pair, uninstall the Rand McNally DriverConnect app from the application manager (available by tapping settings icon), and then reinstall it. (Uninstalling the app will result in loss of data.) DC 200 My DC 200 and the DriverConnect app on my iOS™ device do not pair using Bluetooth®. How do I fix this? DriverConnect User Guide © 2017, Rand McNally, Inc. 64 Find Help Please power off and power on the DC 200 and iOS™ device. If you’re still unable to pair, uninstall the Rand McNally DriverConnect app from the application manager (available by tapping settings icon), and then reinstall it. (Uninstalling the app will result in loss of data.) The DC 200 is unable to establish an internet connection during setup. The DC 200 establishes a cellular connection after initial setup is complete. The iPhone™ or iPad™ tablet will always need an active internet connection to connect to a DC 200 that it has not worked with previously. DriverConnect User Guide © 2017, Rand McNally, Inc. 65 Find Help Tell Rand Contact Rand McNally Support: From the DriverConnect App: Tap the Main Menu button, and then tap Settings. Tap the Tell Rand link Type your message and tap Send. By email: Send a message to [email protected] On the web: Visit http://www.randmcnally.com/support DriverConnect User Guide © 2017, Rand McNally, Inc. 66 Find Help Index Account Information, 62 Hour of Service, 22, 33 Bill of Lading, 28, 61 Inspection Mode, 49 Buffered Data, 24 LEO, 49 Dashboard, 20, 21, 22 Log In, 13 Driving, 30, 53 Logbook, 22, 33 Duty Status, 20, 26 Driving, 30 Off Duty, 32 On Duty, 27 Sleeper Berth, 31 DVIR, 22, 42, 43 Certify Defects, 48 New, 44 Post-Trip, 32 Pre-Trip, 28 View Existing, 47 Firmware, 18 Forgot Company ID, 17 Accept/Reject Edits, 38 Certify a Log, 37 Edit a Log, 35 Email Example, 41 Log Detail, 34 Send Log, 40 Main Menu, 23 New Account, 7, 10 New ELD, 16 Portal, 4, 5, 12, 29, 30, 37, 38, 46, 62 Rule Set, 59 Available, 60 Exemptions, 60 Forgot Password, 17 Settings, 58 Fuel Purchase, 54 Subscription Information, 62 Add, 55 Add Receipt, 56 Delete, 57 Edit, 56 Timers, 21 Trip Information, 28, 29, 61 Troubleshooting, 64 Gauges, 53 DriverConnect User Guide © 2017, Rand McNally, Inc. 67 Find Help FCC Compliance Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and may cause harmful interference to radio communications if not installed and used in accordance with the instructions. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet that is on a different circuit from the device. • Consult the dealer or an experienced radio/TV technician for help. Notice: changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. IC Compliance Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. IC attestation de conformité Le présent appareil est conforme aux CNR d'Industrie Canada Applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre dispositif. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Warnings, End-User License Agreement, and Warranty This equipment complies with FCC & ISED (IC) radiation exposure limits set forth for an uncontrolled environment and meets the 47 CFR 2.1091 & RSS-102 of the FCC & ISED (IC) radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body. Safe Driving Practices Always use your best judgment. Exercise caution and common sense when the vehicle is in motion. Do not become distracted by the vehicle while driving. Minimize the amount of time spent looking at the device while driving. Do not input destinations, change settings, or access any functions requiring prolonged use of the device controls while driving. Pull over in a safe and legal manner before attempting such operations. End-User License Agreement Rand McNally hereby grants you (“User”) a single-user non-exclusive, non-transferable license to use the Rand McNally tire pressure monitoring system (hereinafter referred to as the “product” (including software)) for User’s own business or personal use and not for resale or sublicensing. DriverConnect User Guide © 2017, Rand McNally, Inc. 68 Find Help This product and the software incorporated in it and related documentation are furnished under license and may be used only in accordance with this license agreement. Except as permitted by such license, the contents of this product and software may not be disclosed to third parties, copied or duplicated in any form, in whole or in part, without the prior written permission of Rand McNally. This product and software contain proprietary and confidential information of Rand McNally and its licensors. Rand McNally grants User a limited license for use of this product and the software incorporated in the product for its normal operation. By using the product, User acknowledges that the product and software are the property of Rand McNally and its licensors and are protected by U.S. copyright, trademark and patent laws and international treaties. THE USER MAY NOT: Copy, loan or otherwise transfer or sublicense the product, its software or content. Modify, or adapt the product in any way, or decompile, disassemble, reverse engineer or reduce to human readable form the product and software incorporated therein. Alter, remove or obscure any copyright notice, trademark notice, or proprietary legend from the product, its software or content. This license will terminate automatically if User fails to comply with any of the terms of this license and User agrees to stop using the product. Rand McNally may revise or update the product and is not obligated to furnish any revisions or updates to User. WARNING: This product contains chemicals known to the State of California to cause cancer and/or other harm. Warranty RM Acquisition, LLC d/b/a Rand McNally warrants that the product, and the component parts thereof, will be free of defects in workmanship and materials for a period of one (1) year from the date of purchase. This warranty may be enforced only by the first consumer purchaser (“Customer”), provided that the product is utilized within the U.S.A. or Canada. Rand McNally will, without charge, repair or replace (with a new or newly reconditioned unit), at its option, defective products or component parts. For repair or replacement of defective products, Customer must contact Rand McNally for return authorization and instructions. Customer will be required to provide proof of date of first Customer purchase, such as a duplicate copy of the original sales receipt, for the warranty to be valid. The Customer must pay any initial shipping charges required to ship the product for warranty service, but the return charges will be at Rand McNally’s expense, if the product is repaired or replaced under warranty. Repairs or replacements have a 90-day warranty. If the product returned is still under its original warranty, then the new warranty is 90 days from the date of repair or replacement or to the end of the original one (1) year warranty, whichever is longer. This warranty gives the Customer specific rights. Other rights may be available to Customer which vary from state to state. Exclusions: This limited warranty does not apply: (1) to any product damaged by accident; (2) in the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs; (3) if the serial number has been altered, defaced or removed; or (4) if the owner of the product resides outside of the U.S.A. or Canada. Caution: Rand McNally disclaims any and all express, implied or statutory warranties, including any implied warranty of merchantability or fitness for a particular purpose. It is the user’s responsibility to use this product prudently and in accordance with the product documentation. RAND MCNALLY AND ITS LICENSORS DO NOT MAKE ANY OTHER WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCT, INCLUDING ANY WARRANTY AS TO QUALITY, PERFORMANCE, TITLE OR NONINFRINGEMENT. IN NO EVENT WILL RAND MCNALLY OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE INSTALLATION, USE OR INABILITY TO USE THE PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to some consumers. The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc., and any use of such mark is under license. DriverConnect User Guide © 2017, Rand McNally, Inc. 69 Find Help DriverConnect and the DriverConnect Logo ©2017 Rand McNally. All rights reserved. Rand McNally and the Rand McNally globe logo are registered trademarks of RM Acquisition, LLC d/b/a Rand McNally. DriverConnect User Guide © 2017, Rand McNally, Inc. 70 DriverConnect DriverConnect User Guide v0.1 © 2016 Rand McNally, Inc. 71
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